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Описание отеля
Отзывы об отеле
10
Paul
Дата отзыва: 03 ноября 2026
Great location, spacious and comfortable rooms, amazing breakfast and very helpful and friendly staff. The location is perfect to explore the delights of Hanoi.
9
Matthew
Дата отзыва: 02 ноября 2026
Overall we really enjoyed the experience here. Good breakfast, excellent location and very helpful and friendly staff.
10
Meshaal
Дата отзыва: 02 ноября 2026
The stuff are amazing and very professional with attention to details
The room was a little small but it had everything I needed
The room was a little small but it had everything I needed
8
Michelle
Дата отзыва: 30 октября 2026
Great location with super comfy beds and the most helpful staff!
Room was on the smaller side.
Room was on the smaller side.
10
Jonathan
Дата отзыва: 29 октября 2026
We loved everything about the hotel. The service was great, our room was very comfortable and the rooftop bar had lovely views. Special mention to the staff who kindly organised a birthday cake for my partner. Looking forward to staying again!
9
Nadia
Дата отзыва: 29 октября 2026
A perfect hotel . Our room was excellent, clean & spacious. Breakfast was great & the staff were friendly. The rooftop pool was awesome.
8
Fiona
Дата отзыва: 27 октября 2026
Great rooftop pool, friendly staff, nice modern bathroom and superb spa facilities. Cocktails were excellent. We were there during women’s day in Vietnam and were given roses by reception which was a very sweet touch, as well as a farewell gift of salted coffee.
The twin room was quite small, it looked bigger in the photos. We had a window, but it just opened up to a wall 10 cm away - good for getting daylight into the room but not very nice to just stare at a wall. The pool menu selection was limited, and their Banh mi was sold out when I tried to order it at 3 pm, which seems to be not long after they opened, bit disappointing when there isn’t much choice on the menu.
The twin room was quite small, it looked bigger in the photos. We had a window, but it just opened up to a wall 10 cm away - good for getting daylight into the room but not very nice to just stare at a wall. The pool menu selection was limited, and their Banh mi was sold out when I tried to order it at 3 pm, which seems to be not long after they opened, bit disappointing when there isn’t much choice on the menu.
9
Jenny
Дата отзыва: 24 октября 2026
Loved the location, close to cafes, restaurants, train street
The rooms were a little small, and needed a chair rather than eating on the bed or trying to write
The rooms were a little small, and needed a chair rather than eating on the bed or trying to write
10
Raquel
Дата отзыва: 24 октября 2026
Wonderful stay and exceptional hospitality!
We had a fantastic stay at Soleil Hotel in Hanoi! The room was beautiful and comfortable, the breakfast was delicious, and the pool and facilities were excellent. The staff were incredibly friendly, attentive and welcoming throughout our stay.
A particularly lovely touch was the thoughtful gift at check-out: samples of Vietnamese salted coffee to share with our family back home. Such a kind gesture that made our experience even more special!
Thank you to the entire team for making our stay so memorable. Highly recommended!
10
Haleema
Дата отзыва: 23 октября 2026
The location, property and staff are exceptional! Considering the hotel is in the centre of Hanoi, the rooms are well soundproofed and we had great night sleeps. The breakfast was great and a fab way to start the day. The staff were also exceptional. From the moment we entered the hotel they were incredibly kind and helpful. Cara was an amazing member of staff and really made the stay special. Thank you so much!
N/A
N/A
9
Erin
Дата отзыва: 22 октября 2026
Staff were very friendly and helpful
The bed was hard/uncomfortable
The bed was hard/uncomfortable
10
Daniela
Дата отзыва: 19 октября 2026
Tolle Lage in der Nähe der Train Street. Sehr freundliches Personal
9
Ellen
Дата отзыва: 18 октября 2026
Perfect location, the staff are amazing and very helpful.
9
Maite
Дата отзыва: 16 октября 2026
La verdad que todo genial, desde las instalaciones hasta el servicio.
10
Moran
Дата отзыва: 15 октября 2026
היחס והשירות היה נהדר, מלון נקי, ארוחת בוקר מאוד טובה ביחס למלונות אחרים שהיינו.
החדר קצת קטן, אבל נתן מענה לכל הצרכים שלנו
החדר קצת קטן, אבל נתן מענה לכל הצרכים שלנו
9
Brooke
Дата отзыва: 14 октября 2026
Great pool, comfortable rooms, delicious food, lovely staff with great English and couldn’t do enough to help!
10
Marie
Дата отзыва: 13 октября 2026
Fantastisk beliggenhed, virkelig lækker roof top bar med pool og det sødeste personale. Vi havde en family suite - 2 værelse med en lille fordelingsgang, hvilket var perfekt for en familie med to børn, der var rigtig god plads. Super lækker morgenmad
Intet. Vi nød opholdet og alt var dejligt.
Intet. Vi nød opholdet og alt var dejligt.
9
Pedelec
Дата отзыва: 13 октября 2026
Wir wohnten zwei Tage in der Suite mit Balkon und vier Tage in der mit Terrasse. Darum würde ich jedem empfehlen der zwischen diesen Alternativen schwankt, die mit Terrasse zu wählen. Der Aufpreis lohnt sich weil man mehr Platz hat und einen weitaus schöneren Blick in drei Richtungen. Nervig ist in der großen Suite, dass der Bad-/Toilettenbereich nicht vom Zimmer getrennt ist. Den Strassenlärm fanden wir in beiden Zimmern recht störend, und das obwohl wir schon die obersten Etagen bewohnten.
Dafür ist der Service und die Freundlichkeit der Mitarbeiter hervorragend. Es gibt sogar eine extra "Zufriedenheitsbeauftragte" die sich nach dem Wohl der Gäste erkundigt und sich jeder Kritik sofort annimmt.
Das Frühstück ist für Vietnam durchaus reichhaltig, vor allem das Obst ist sehr gut.
Wer gern nah am Trubel ist, wohnt hier richtig. Wer es lieber ruhiger hat sollte ein anderes Viertel wählen und nur bei Bedarf ins Old Quarter gehen. Das Hotel selbst ist aber empfehlenswert.
Der Straßenlärm der permanent zu hören ist. Schallschutzfenster wären sinnvoll. Leider gibt es keinen Egg-Coffee und der "normale" Kaffee ist leicht gesüßt um Touristen nicht zu verschrecken. Erst auf mehrmaliges Nachfragen bekamen wir einen vietnamesischen Kaffee ohne Zucker.
Der Straßenlärm der permanent zu hören ist. Schallschutzfenster wären sinnvoll. Leider gibt es keinen Egg-Coffee und der "normale" Kaffee ist leicht gesüßt um Touristen nicht zu verschrecken. Erst auf mehrmaliges Nachfragen bekamen wir einen vietnamesischen Kaffee ohne Zucker.
8
Rosa
Дата отзыва: 12 октября 2026
El desayuno y la zona de la piscina en la azotea
No se corresponde a un 5 estrellas de lo que estamos habituados en España. Equivale a un 3 alto o un 4 estrellas
No se corresponde a un 5 estrellas de lo que estamos habituados en España. Equivale a un 3 alto o un 4 estrellas
9
Ø
Дата отзыва: 12 октября 2026
Fint hotell med en perfekt beliggenhet og hyggelig betjening. Veldig god seng.
Rommene var litt små.
Rommene var litt små.
10
Cetrick
Дата отзыва: 12 октября 2026
Perfekte Lage, super freundliches und aufmerksames Personal - rundum zu empfehlen. Vielen Dank an das Team.
9
Jodie
Дата отзыва: 10 октября 2026
Location, staff and facilities. Rooms were great
Nothing to not like
Nothing to not like
10
Elizabeth
Дата отзыва: 10 октября 2026
Great location and facilities. The staff were amazing
Nothing
Nothing
10
Sam
Дата отзыва: 09 октября 2026
A great hotel to stay in and very reasonably priced. It's a bit away from the centre of things like beer street but only a 15 minute walk to get there. that said, the area it's in is very active in itself. there's a great food street just a cross the road along with a couple of great cafes and a sports bar. The rooms and service were fantastic and the staff couldn't do enough for us.
Nothing
Nothing
10
Jonathan
Дата отзыва: 08 октября 2026
Clean modern rooms, good balcony and a swim up bar in the rooftop pool
I should have stayed longer
I should have stayed longer
10
Nicole
Дата отзыва: 07 октября 2026
Honestly the most incredible hotel we have ever stayed at! From the moment we arrived, everything was so perfect. The rooms were beautiful, the food was amazing, but mostly the people who work there who were so incredibly kind and welcoming, especially with our kids. They went above and beyond to make our stay special.
Even on the day we checked out but we weren't leaving Hanoi until night time, they kindly let us stay and use the pool, which was such a thoughtful touch.
Every little detail was amazing, but it was the people who truly made this place unforgettable. We have stayed in some beautiful hotels, but this was honestly the best hotel experience we have ever had. We've just returned home from a month travelilng all over Vietnam, Cambodia and Taiwan, and I can 100% say that this was our favourite hotel of the trip.
Thank you for making our time in Hanoi so special. We cannot recommend this hotel highly enough and would love to come back one day! ❤️
10
Nicole
Дата отзыва: 07 октября 2026
Great location, we had connecting rooms which was great for the children with their own bathroom. Rooms were well appointed and spacious and bathrooms were lovely. Breakfast was wonderful and the swim up bar and pool was an added bonus. Staff were all super friendly.
Only hint - take hair conditioner as bathrooms don’t have any!
Only hint - take hair conditioner as bathrooms don’t have any!
10
Maya
Дата отзыва: 04 октября 2026
המיטה הכי נוחה שישנתי בה. מיקום מעולה. בריכה כיפית. צוות מדהים. קארה הייתה מדהימה.
9
Ailin
Дата отзыва: 03 октября 2026
Big room, good location & friendly staff.
Small gym but enough if you want to get a work out in.
Small gym but enough if you want to get a work out in.
10
B
Дата отзыва: 02 октября 2026
The staff and hotel exceeded any and all expectations.
Loved everything!
Loved everything!
10
Moshe
Дата отзыва: 30 сентября 2026
ארוחת בוקר מפנקת ומגוונת מאוד, צוות שירותי דובר אנגלית מצוינת ששמח לעזור בכל שאלה, ביצענו צק אאוט מוקדם בבוקר וארזו לנו את ארוחת הבוקר בצורה נהדרת. חדרים נקיים, הבריכה על הגג הייתה מפלט מצוין מהחום ונתנה לנו זמן ניתוק מהמולת העיר
10
Jörg
Дата отзыва: 27 сентября 2026
Lage super, Personal sehr freundlich und hilfsbereit.
10
Simon
Дата отзыва: 27 сентября 2026
Besonders gut hat mir das Frühstück und der Rooftop Pool gefallen:)
10
Roshani
Дата отзыва: 27 сентября 2026
Location was great. Staffs were so friendly & helpful
10
Cinthia
Дата отзыва: 25 сентября 2026
La chambre est vraiment agréable et il y a vraiment tous
Ce
Dont on a besoin dedans! La salle de sport est vraiment chouette!
ascenseur trop long à attendre…,
ascenseur trop long à attendre…,
10
Simone
Дата отзыва: 25 сентября 2026
Beautiful hotel with amazing staff. Rooms were spacious, clean, and comfortable, and location was an easy walk to everything in the old quarter. It really was the staff who made the stay so wonderful, they were so friendly and helpful!
Rooms facing the street can be a little noisy (to be expected in Hanoi!) so if you’re a light sleeper, opt for a rook without a balcony or a street view.
Rooms facing the street can be a little noisy (to be expected in Hanoi!) so if you’re a light sleeper, opt for a rook without a balcony or a street view.
9
Christian
Дата отзыва: 25 сентября 2026
Super gelegen und sehr freundliches Personal. Frühstück umfangreich und abwechslungsreich. Unser Zimmer war groß und ruhig mit großem Balkon. Pool zwar etwas klein aber mehr als ausreichend. Auch nach dem Checkout war Pool und Duschen erlaubt um auf einen späteren Flug zu warten. Insgesamt Top und empfehlungswert. Ich würde sicher wieder buchen.
Alles OK
Alles OK
9
William
Дата отзыва: 24 сентября 2026
The central location was nice and convenient. Your staff was very friendly and helpful! The breakfasts were wonderful! Great value!
The area outside the property is not very clean but that has nothing to do with the hotel.
The area outside the property is not very clean but that has nothing to do with the hotel.
10
Margaret
Дата отзыва: 23 сентября 2026
All the staff were fantastic, especially Cara, everyone was so obliging and any request was dealt with immediately and nothing was too hard to get a response too.
The location of hotel was awesome close to so many attractions
The rooftop pool & bar was also a great place to relax and observe a wonderful view of the city both during day and night.
Nothing
Nothing
9
Annelies
Дата отзыва: 21 сентября 2026
Ligging en heel professioneel personeel in het bijzonder de gastvrouw bij het ontbijt
Onze mooie kamer had geen uitzicht! De raam keek uit op een witte muur.
Onze mooie kamer had geen uitzicht! De raam keek uit op een witte muur.
10
Sueellen
Дата отзыва: 21 сентября 2026
Location, staff were the best , great buffet breakfast
The rooms were a little small but still functioned
The rooms were a little small but still functioned
10
Louise
Дата отзыва: 18 сентября 2026
This was the second time in this vacation that I stayed at Soleil. The staff is wonderful, the rooms are clean and comfortable and the location is perfect. Thank you for the whole Soleil team for their good care and I hope to return again some time in the future.
9
D
Дата отзыва: 16 сентября 2026
Sehr freundliches Personal, vielen Dank für die Flexibilität!
Der Preis ist etwas hoch, aber für das wunderschöne Zimmer & die Leistung passt's!
Der Preis ist etwas hoch, aber für das wunderschöne Zimmer & die Leistung passt's!
10
פרופסורסקי
Дата отзыва: 16 сентября 2026
אחלה מלון וחדרים , מיקום מעולה 5-7 דק' הליכה מהאגם , 3 דק' מרח' הרכבת , ארוחת בוקר מעולה , וגם הבריכה בגג . ממולץ בחום
10
Kai
Дата отзыва: 15 сентября 2026
Top Hotel in guter Lage. Die Mitarbeiter sind super freundlich und hilfsbereit. Das Frühstück bietet alles was man sich wünschen kann.
9
Thi
Дата отзыва: 14 сентября 2026
Wir waren 3Nächte im Soleil und hatten die Suite mit Balkon (im 9. Stock) und ein Premier Zweibettzimmer (2. Stock).
Beide Zimmer waren super sauber und die Betten sehr bequem. Die Suite hatte einen kleinen Balkon wo man gemütlich zu zweit sitzen kann und ein schönes großes Badezimmer. Auch das Premierzimmer im 2. Stock war einwandfrei vielleicht etwas klein.
Das Frühstück bot neben vietnamesischen Gerichten eine breite Auswahl an westlichen Gerichten u.a Pizza, Lasagne, Sandwiches .... Gerichte waren alle hervorragend. Auf Wunsch erhält man auch einen "vietnamesischen Kaffee".
Service von Rezeption, bis Frühstück und Zimmerservice sehr freundlich, kompetent und zuvorkommend.
Lage war gut und trotz direkte Lage an eine vielbefahrenen Strasse recht ruhig, 3min zu Fuss zur Train Street, ca. 10 min zum Hoan Kiem See. Sehr viele tourisitsche wie auch einheimische Restaurants, Bars und Kaffees in der direkten Umgebung.
nichts, nur Anmerkung, dass der Pool etwas klein ist.
nichts, nur Anmerkung, dass der Pool etwas klein ist.
9
Stefan
Дата отзыва: 13 сентября 2026
Tiptop, schönstes Hotel auf unserer Vietnam Rundreise
Alles perfekt
Alles perfekt
10
Louise
Дата отзыва: 11 сентября 2026
The staff was amazing. Everybody was so friendly and helpful. Also the room was very clean and comfortable. And the location was perfect!
Nothing.
Nothing.
10
Tanka
Дата отзыва: 11 сентября 2026
La suite que nous avons choisi était parfaite ! Propre, confortable, tout était au rendez vous.
L equipe est accueillante et sympathique, tout là quand il le faut. C'est un hôtel où on se sent bien et où l on a envie de revenir.
10
Steve
Дата отзыва: 09 сентября 2026
The location is perfect next to Tống Duy Tân street with the great restaurants and cafes. The rooms are nice and very clean. The roof top bar and pool is fabulous. Breakfast is super extensive with fresh ingredients every morning.
However the thing that makes staying at the Soleil hotel special is the staff. They're so caring, helpful and knowledgeable. They made our stay in Hanoi a very special experience and we'll be staying there again on our next trip to Hanoi.
9
Stefan
Дата отзыва: 08 сентября 2026
Sehr schön, tolle Lage, schöner Rooftop Pool und Bar, leckeres Frühstück
Alles super
Alles super
9
Richard
Дата отзыва: 05 сентября 2026
Clean hotel, well located and great value. The bonus was the barman on the rooftop bar who was extremely helpful and good at his job
The wifi was a little patchy
The wifi was a little patchy
9
Stephanie
Дата отзыва: 05 сентября 2026
Tolle Lage nur etwa 3 Minuten von der berühmten Train Station entfernt. Das Frühstück war sehr gut, die Zimmer sauber und ruhig, das Personal war äußerst freundlich. Wir haben sogar die Möglichkeit das Late Check outs genutzt, so konnten wir bequem duschen, bevor es mit dem Zug weiterging. Der rooftop Pool ist wunderschön und bietet ein perfekte Möglichkeiten, den Trubel Hanois kurz zu entfliehen oder sich das ganze Treiben von oben anzuschauen.
10
Joey
Дата отзыва: 03 сентября 2026
Goeie service vriendelijke mensen vooral Cara.
Kan niks bedenken
Kan niks bedenken
7
Connie
Дата отзыва: 02 сентября 2026
Staff were extremely helpful.
Great location. Place was clean.
The noise from outside. We stayed on the top floor with great views, but the windows are not double glazed, no soundproofing, so the constant cars and bike horn noise 24hrs was hard to sleep at night. Staff offered changing rooms to a lower floor but would be downgrading our views, so opted for ear plugs, which was a very slight improvement. Also not sure why each time our room was cleaned, the power was turned off in the room, so would come back to a stuffy hot room and fridge contents warm.
The noise from outside. We stayed on the top floor with great views, but the windows are not double glazed, no soundproofing, so the constant cars and bike horn noise 24hrs was hard to sleep at night. Staff offered changing rooms to a lower floor but would be downgrading our views, so opted for ear plugs, which was a very slight improvement. Also not sure why each time our room was cleaned, the power was turned off in the room, so would come back to a stuffy hot room and fridge contents warm.
9
Raffaele
Дата отзыва: 02 сентября 2026
Everything especially breakfast and staff. Quiet yet perfect location.
Nithing
Nithing
9
Massimo
Дата отзыва: 01 сентября 2026
Wir haben das gleiche Hotel zwei mal gebucht und würde es wieder buchen. Es ist sehr zentral im Old Quarter gelegen und trotzdem ist es sehr angenehm ruhig im Zimmer. Das Personal ist super freundlich und hilfsbereit. Jeden Tag hat uns ein frischer Obst-Teller erwartet :)
10
Leila
Дата отзыва: 30 августа 2026
Ein super tolles Hotel!
Das Frühstück war sehr lecker und hatte alles was das Herz begehrt! Zimmer waren hell und sauber, die Betten waren eher schmal aber sehr bequem! Und das Personal war super freundlich!
10
Laszlo
Дата отзыва: 21 августа 2026
We have stayed at this hotel for the second time. Very polite and helpful staff. Good location, lots of restaurants. Next to the train street. Breakfast buffet had a good and fresh variety of food. If you’re tired and hot, you can refresh yourself in the rooftop pool with a beer or a cocktail.
Everithing was OK!
Everithing was OK!
10
Mas
Дата отзыва: 21 августа 2026
The staff were very helpful with all our requests
Nothing for me to criticize it was exceptional for the price paid
Nothing for me to criticize it was exceptional for the price paid
9
Nora
Дата отзыва: 19 августа 2026
Il personale è gentile e disponibile, dopo aver segnalato la presenza di una persona celiaca ci hanno aiutato a ordinare la colazione senza glutin da una pasticceria della città. Alla fine ci hanno anche regalato il caffè salato come pensierino.
Le lenzuola erano un po' macchiate per essere un hotel a 5 stelle
Le lenzuola erano un po' macchiate per essere un hotel a 5 stelle
9
Frederic
Дата отзыва: 17 августа 2026
Très bon emplacement. Petite piscine agréable. Chambre family spacieuse. Très bon accueil de Cara.
10
D
Дата отзыва: 17 августа 2026
Honestly one of the most well put together and maintained hotels I've ever stayed at. Staff were lovely facilities exceeded expectations and I just really enjoyed every aspect of the hotel.
10
Andi
Дата отзыва: 16 августа 2026
Überaus freundliches Personal! Wir haben uns sehr wohl gefühlt und wurden wirklich extrem herzlich bedient!
Prima Lage direkt an der Food Street. Schöner Pool und sehr sauber! Familienzimmer waren klasse 👍
10
Giulia
Дата отзыва: 14 августа 2026
Ottima struttura e staff !
Posizione strategica !
10
Rhapsody
Дата отзыва: 13 августа 2026
Super easy to find! Welcoming and friendly staff. The room was spacious, tidy and felt luxurious. And a bonus was having streaming services on the TV. Would definitely stay here again!
10
Ximena
Дата отзыва: 13 августа 2026
Great location with the amenities needed to be comfortable. Boutique style. Cara, Qua, Smyth were wonderful warm and gracious. Always helpful and easy to talk to. Stayed in family suite with connecting rooms. We are a family of 4 with 2 adult children. Excellent
Our kids family room could have used a chair but that’s it.
Our kids family room could have used a chair but that’s it.
9
احمد
Дата отзыва: 12 августа 2026
للامانه سمعت انهم يطلبون من الساكن ان يعطيهم تقييم ممتاز ولكن لم ألاحظ هذا الشيء
مكان يستحق المصعد واحد فعلا ولكنه يفي بالغرض تماما
جميعهم ودودين من الاستقبال وحتى عاملة التنظيف
موقع متميز بالقرب من كل شيء تريده
لاشيء
لاشيء
9
Tanya
Дата отзыва: 12 августа 2026
Staff were exceptional. We loved their complete devotion to our needs. They took great care and pride with everything. Food breakfast buffet had a good and fresh variety of food.
No chair in the room. But we were told we could have had one upon request.
No chair in the room. But we were told we could have had one upon request.
10
Reuven
Дата отзыва: 10 августа 2026
Great location. Wonderful service oriented staff.
10
Reuven
Дата отзыва: 10 августа 2026
Great value. Exceptional staff. Highly recommended
10
Kristine
Дата отзыва: 10 августа 2026
Ich habe das Zimmer für ein älteres befreundetes Ehepaar gebucht. Sie sprechen kaum Englisch. Durch die tolle Zusammenarbeit mit Allie an der Rezeption konnten sie sich mühelos zurechtfinden. Allie hat für sie Touren und taxis gebucht. Danke für alles Allie. Wir waren im Januar in dem Hotel und es hat uns auch da super gefallen.
10
Annamarie
Дата отзыва: 08 августа 2026
Erg fijn hotel in de drukte van Hanoi! Heerlijke kamers en erg lekker ontbijt! Behulpzame medewerkers! Echt een aanrader
10
Andrea
Дата отзыва: 03 августа 2026
Das Personal ist extrem hilfsbereit und nett.
Die Bar im Pool könnte besser ausgestattet sein. Es ist zwar immer jemand dort und immer sehr nett aber das Angebot ist sehr niedrig. Ein paar gute schöne Cocktails 🍸 würden das Erlebnis topen.
Die Bar im Pool könnte besser ausgestattet sein. Es ist zwar immer jemand dort und immer sehr nett aber das Angebot ist sehr niedrig. Ein paar gute schöne Cocktails 🍸 würden das Erlebnis topen.
10
Katleen
Дата отзыва: 01 августа 2026
Lekker ontbijt, sympathiek en bereidwillig personeel, verzorgde en mooie kamers. Goede locatie met heerlijke rooftop. Voor herhaling vatbaar.
9
Tryber
Дата отзыва: 01 августа 2026
We got the family room
Kids got a separate room but still we’re close to us
Pool very nice
Not too big but great for hotel in the city
Stuff very nice
10
Mark
Дата отзыва: 31 июля 2026
In direct contrast to the property I visited in HCMC two weeks ago that was more expensive, the Soleil Boutique Hotel, delivered on all fronts. I made sure to reserve a room overlooking the street, (windows blocked all sound when closed) and it was a great experience from start to finish. Service was awesome. There was a wonderful female concierge who absolutely rocked. She took care of me whenever I walked into the lobby and when I caught my GRAB in the rain, she personally escorted me to the car with her umbrella ! The breakfast buffet was very good with many options and great service in the dining room for coffee and hot dish delivery. As far as the room goes, the bed and sheets spotlessly clean, high quality thread count, and med firm mattress. Bathroom spacious with high quality fixtures. The floor was beautiful dark wood plank high polished and in great condition. The team here worked every minute I saw them and they deserve high praise. No this is not a paid review, but after what happened in HCMC at the hotel there, I cannot give this hotel enough praise. I will be back. And, the location is perfect for the old quarter, smack in the middle of everything.
7
Meike
Дата отзыва: 29 июля 2026
sehr gute Lage und zum großen Teil außerordentlich nette Personal
Wir sind nach langer Reise aus Deutschland in frühen Morgenstunden in Hanoi müde mit 3 Kindern angekommen. Bis wir im Hotel waren, war es 8:30 Uhr.. An der Rezeption sagte man uns, dass für ein frühes Checkin extra Geld kostet. An der Rezeption erzählten man uns das insgesamt 4 Millionen Vietnam Dong fällig wären. Ich kann ja verstehen, wenn die Zimmer noch besetzt sind beziehungsweise noch nicht fertig sind, und andere Zimmer hergerichtet werden muss, dass man da futtern Extrazuschläge verlangt. Unsere Zimmer waren fertig. Man wollte fertige Zimmer ohne Aufpreis nicht früher einchecken lassen . Das kennt man aus Europa nicht und das spricht nicht für einen europäischen Standard. Okay in Vietnam kann man eben das vielleicht nicht erwarten. Aber ein guter Service ist das absolut nicht. Für mich No-Go, wenn man doch viel Geld bezahlt und nicht mal ein wenig Service und Entgegenkommen erfährt.
Wir sind nach langer Reise aus Deutschland in frühen Morgenstunden in Hanoi müde mit 3 Kindern angekommen. Bis wir im Hotel waren, war es 8:30 Uhr.. An der Rezeption sagte man uns, dass für ein frühes Checkin extra Geld kostet. An der Rezeption erzählten man uns das insgesamt 4 Millionen Vietnam Dong fällig wären. Ich kann ja verstehen, wenn die Zimmer noch besetzt sind beziehungsweise noch nicht fertig sind, und andere Zimmer hergerichtet werden muss, dass man da futtern Extrazuschläge verlangt. Unsere Zimmer waren fertig. Man wollte fertige Zimmer ohne Aufpreis nicht früher einchecken lassen . Das kennt man aus Europa nicht und das spricht nicht für einen europäischen Standard. Okay in Vietnam kann man eben das vielleicht nicht erwarten. Aber ein guter Service ist das absolut nicht. Für mich No-Go, wenn man doch viel Geld bezahlt und nicht mal ein wenig Service und Entgegenkommen erfährt.
10
Pim
Дата отзыва: 28 июля 2026
Goede locatie, zeer vriendelijk personeel en fijne kamer.
10
Ange
Дата отзыва: 25 июля 2026
Honestly I can’t fault our 6 night stay at the hotel. Everything was amazing and nothing was too much trouble for the warm and friendly staff. Breakfast was always delicious and the rooftop swimming pool was perfect in the hot weather. It is also centrally located and not noisy at all. Cara and every one of the staff made our stay highly memorable.
10
Anaïs
Дата отзыва: 23 июля 2026
It's my second time now staying in this hotel (and even coming back in a week) and it's always a pleasure thanks to the exceptional team there: always welcoming and helping you for anything, giving you tips for what to visit and where to eat.
The hotel itself is very clean, the room are comfortable and even if it's central meaning lots of traffic around, you don't hear anything at all. The pool on the rooftop is the cherry on the cake, a must in Hanoi after a long busy day.
The buffet breakfast is a beautiful mix of Vietnamiese and European flavours. It is fresh and changing everyday and they cook some dish on the go like eggs or pho.
Thank you again to all the team for the super service !
Nothing
Nothing
6
Ismail
Дата отзыва: 19 июля 2026
Close to center
Staff are nice
Rooms are small No much options in Breakfast
Rooms are small No much options in Breakfast
10
Katleen
Дата отзыва: 19 июля 2026
Fantastische, centrale ligging, vriendelijk personeel en lekker ontbijt. Wij keren op het einde van onze reis nog voor één nacht terug!
9
Annemarie
Дата отзыва: 17 июля 2026
Ligging, vriendelijk personeel, erg goed ontbijt met dagelijks verse gerechten
Parasols bij het zwembad op het dakterras zouden fijn zijn in de zomer.
Parasols bij het zwembad op het dakterras zouden fijn zijn in de zomer.
10
Sara
Дата отзыва: 17 июля 2026
Genial. Genial situado, muy cómodo, hotel pequeño y familiar y personal super amable y atento.
Volveríamos a quedarnos allí 😊
9
Annemarie
Дата отзыва: 17 июля 2026
Ligging, service, ruime badkamer en erg goed en uitgebreid ontbijt met dagelijks wisselende gerechten
Het was perfect! Het enige wat ik miste waren parasols op het dakterras bij het zwembad.
Het was perfect! Het enige wat ik miste waren parasols op het dakterras bij het zwembad.
10
Lai
Дата отзыва: 13 июля 2026
Our family of four had a wonderful stay at Soleil Boutique Hotel and couldn’t have asked for a better experience. The location was perfect for exploring Hanoi’s Old Quarter, the rooms were clean and comfortable, and the breakfast offered a great variety to start each day.
What truly made our stay unforgettable was the outstanding hospitality. Every staff member was warm, welcoming, and genuinely cared that we had the best possible experience. A very special thank you to Cara and Allie, who went above and beyond with their kindness, helpful recommendations, and exceptional service. They made us feel like family and were a big reason our time in Hanoi was so memorable.
We highly recommend Soleil Boutique Hotel to anyone visiting Hanoi and would happily stay here again. Thank you for making our trip so special! 🇻🇳❤️
10
Tanya
Дата отзыва: 13 июля 2026
The hotel has an attractive foyer that is a welcoming space when you come inside from the street. The rooms are spacious, nicely furnished and very clean. The staff are wonderful and helpful and organised transfers and tours. The pool and roof top bar were also great areas to use.
10
Nadine
Дата отзыва: 05 июля 2026
Das Personal war sehr freundlich, die Zimmer sehr schön ausgestattet, das Frühstück sehr gut und vom Pool oben hat man eine tolle Aussicht. Ich würde immer wieder ins Soleil Boutique Hotel gehen.
10
Tone
Дата отзыва: 04 июля 2026
The location was superb- close to restaurants, museums and everything you wanna explore in the old quarter.
10
Bob
Дата отзыва: 04 июля 2026
The hotel is within walking distance of everything in the old quarter. There is an alleyway with restaurants, cafes, and eateries that are open all day right across the street. I had a suite, and the room was immaculate, and the stay was truly memorable. I came home every night and dished away all of my troubles in the tub.
10
Brenda
Дата отзыва: 02 июля 2026
This is such a friendly, welcoming hotel. It is small but has everything you need for a comfortable stay. The room and bathroom was spacious and beautifully decorated. Bed was very comfortable. The hotel is spotless and room serviced to a high standard. Breakfast was superb and we had a lovely evening meal in the restaurant. The rooftop pool and bar is a lovely asset to the hotel. The staff are outstanding. We had a lovely few days here.,
It was all excellent
It was all excellent
8
Sun
Дата отзыва: 02 июля 2026
Nous avons aime la propreté, la piscine et la literie très confortable.
L’ascenseur était en dysfonctionnement pendant plusieurs heures. Nous avons dû monter les 6 étages jusqu’à notre chambre à pied avant d’aller à la piscine au 10ème étage ! et avec cette chaleur dans la cage d’escalier, mon fils de 5 ans a saigné du nez sur le lit quelques gouttes. On nous a facturé 200.000vnd! C’était pas très commercial je trouve.
L’ascenseur était en dysfonctionnement pendant plusieurs heures. Nous avons dû monter les 6 étages jusqu’à notre chambre à pied avant d’aller à la piscine au 10ème étage ! et avec cette chaleur dans la cage d’escalier, mon fils de 5 ans a saigné du nez sur le lit quelques gouttes. On nous a facturé 200.000vnd! C’était pas très commercial je trouve.
9
Alan
Дата отзыва: 30 июня 2026
All of the staff were very attentative and anticipated every need. Even provided a little packed lunch because of our early departure flight.
They incurred a data breach that resulted in my personal data being shared to a scammer. This included my name, the hotel, the dates I was staying and possibly more that i'm unaware of.
They incurred a data breach that resulted in my personal data being shared to a scammer. This included my name, the hotel, the dates I was staying and possibly more that i'm unaware of.
10
Michelle
Дата отзыва: 26 июня 2026
Great location, walking distance and very close to everything , lovely hotel very clean. Staff very fantastic.
8
Héloïse
Дата отзыва: 24 июня 2026
Location was amazing breakfast was very good and the staff really tried to make it work and to answer my questions :)
The pool was sometimes crowded with people and it’s quite small so hard to relax I would have liked to get some proposals for activities like tuk tuk even though I knew Hanoi I was a bit lost in what to do when I arrived
The pool was sometimes crowded with people and it’s quite small so hard to relax I would have liked to get some proposals for activities like tuk tuk even though I knew Hanoi I was a bit lost in what to do when I arrived
5
Sharmin
Дата отзыва: 18 июня 2026
We had booked a room that should have been 30 square feet, it was far from that. I feel dodged.
The sheets were not changed and cleanliness was poor, they also skipped one day of cleaning
10
Shay
Дата отзыва: 17 июня 2026
מלון בוטיק יפה עם חדר נוח מאד. יחס מצויין מהצוות. בריכה חמודה על הגג. ממש פינוק.
10
Thomas
Дата отзыва: 15 июня 2026
Our best hotel stay ever! A comfortable, clean & perfectly located hotel - with incredible views of the city. However its greatest strength is its staff who consistently went above and beyond to ensure we enjoyed our stay.
The breakfast was lovely and a had a huge variety - with a chef on hand to cook further dishes!
On the day of our check out, we were also very grateful that the hotel offered to store our bags & let us use an onsite shower before onward travel.
10
Andrew
Дата отзыва: 13 июня 2026
Location
Very helpful staff, organising a take away breakfast without asking, as we had an early start.
The premium room with balcony was very spacious and comfortable.
Nothing
Nothing
10
Wesam
Дата отзыва: 13 июня 2026
Really welcoming and friendly staff that go out of their way to assist you and help you feel comfortable.
The hotel was clean and well maintained. The location was perfect - just a stone’s throw away from everything you need.
10
Evelin
Дата отзыва: 12 июня 2026
Der Service war erstklassig, wir haben tolle Empfehlungen und immer Unterstützung erhalten wenn wir die benötigt haben. Insbesondere Peter bin ich sehr dankbar, dass er uns den Cruise in Halong Bay organisiert hat.
Der Kühlschrank auf dem Zimmer hätte kälter sein dürfen. Wenn man empfindlich ist, könnte einem der Straßenlärm stören. In unserem Fall war das aber kein Problem.
Der Kühlschrank auf dem Zimmer hätte kälter sein dürfen. Wenn man empfindlich ist, könnte einem der Straßenlärm stören. In unserem Fall war das aber kein Problem.
10
Kala
Дата отзыва: 09 июня 2026
Our stay there was wonderful....Cara was awesome... they let me and my friend keep our luggage’s there for 3 nights as we were traveling to sapa... the location is away from the old quarter but itz walking distance...or you can take a grab and close to train street...the staff was excellent help us with the luggage’s... the buffet was good too, simple and nice :-)
Also, I had accidentally left my phone in the bathroom when I went to collect my luggage. Thankfully, the staff kept it safe, and Cara was able to reach me and let me know she had it such a huge relief!
Bathroom door was too small, if you are very big size then you probably need another place.
Bathroom door was too small, if you are very big size then you probably need another place.
10
Brendan
Дата отзыва: 08 июня 2026
Staff were very friendly and helpful and the hotel is spotless
10
Claire
Дата отзыва: 07 июня 2026
Friendly, helpful staff. Very clean hotel which serves a great varied breakfast. The pool and bar on the rooftop have great views across the city.
Nothing
Nothing
7
Jamie
Дата отзыва: 06 июня 2026
Clean, polite and helpful staff, close to the old quarter & train street
Small rooms, bathroom tiny, however ample for sleeping as most of the time is spent out and about
Small rooms, bathroom tiny, however ample for sleeping as most of the time is spent out and about
10
Penny
Дата отзыва: 04 июня 2026
The Staff were welcoming, friendly, very attentive and helpful. The language difference wasn't a problem at all. The location of the hotel is great. The food was great. All enjoyed the swim up bar on the roof. We would stay here again if we returned to Hanoi.
8
Lm29
Дата отзыва: 01 июня 2026
We had a pleasant stay at Soleil Boutique Hotel and would recommend it with a few caveats for travellers to keep in mind.
The standout element was undoubtedly the staff. Every team member we encountered was attentive, friendly, and genuinely hospitable. A moment that particularly stood out: we had an early 6am checkout and couldn't make it to the breakfast buffet. Without us having to ask, the team made sure we had breakfast and coffee prepared to take with us. That kind of thoughtfulness is rare and really left a lasting impression.
Overall, the heart of this hotel is its people, and that counts for a lot. Just go in with realistic expectations about the size of the facilities and you're likely to have a lovely stay.
On the flip side, the room felt a little tight for two people — comfortable enough, but worth knowing if you're expecting generous space. The rooftop pool was also smaller and more crowded than the hotel's photos suggest, which was a slight disappointment for us.
On the flip side, the room felt a little tight for two people — comfortable enough, but worth knowing if you're expecting generous space. The rooftop pool was also smaller and more crowded than the hotel's photos suggest, which was a slight disappointment for us.
10
Chelsa
Дата отзыва: 31 мая 2026
We loved absolutely EVERYTHING about Soleil Boutique and Spa from our warm welcome at check-in, in particularly, Cara who was an absolute gem, assistance to our room, the incredible breakfast which was hands down the best breakfast we’ve had on our 2-week vacation from the South to North of Vietnam.
The hotel amenities and facilities were top notch in terms of cleanliness, decor, and spectacular views of the city.
Our favorite part was the friendliness and professionalism of staff that we felt went out of our way to make our stay enjoyable. In addition to Cara, our bartender at the rooftop bar and pool was the best. I can not recall his name but he went out of his way to attend to us to get us out of the rain when it started pouring rain and was very attentive to our needs. I feel like he went above and beyond and was much appreciated. We were very grateful to staff for allowing us to leave our luggage while we waited to leave on our overnight train. Lastly, the spa services we utilized with Soleil were amazing. Thank you to all the spa staff!
Not applicable!
Not applicable!
8
Anya
Дата отзыва: 28 мая 2026
Wonderful Staff, we were treated like family, very good service. Thank you Peter, Chloe, Allie, Quan and Mr Houng (the tall young guy at the restaurant).
Extremely busy road outside, Hanoi is not a walkable city.
Extremely busy road outside, Hanoi is not a walkable city.
8
Anya
Дата отзыва: 28 мая 2026
The staff here are Superb from Peter to Allie to chloe to Quan to Mr Houng (the tall young guy at the restaurant, he was so amazing and always friendly and helpful). The lady at the restaurant was also very nice. Everyone was excellent. The hotel is located in the heart of the Old Quarter, it is a boutique hotel and everything in the Old Quarter is small (narrow). There is a pool, there is a gym with 3 machines there is a rooftop bar, but these are very small. Everything is very clean as Hanoi is very grimmy with so many cars and motorbikes. The restaurant in the hotel serves good food if you do not want to eat out.
Hanoi is a very busy city. The Old Quarter is a very crowded area. Most hotels are on the smaller side. The rooms are small and some rooms have a very small bathroom (think inside room on a cruise ship with a small bathroom). We had 4 rooms booked and the other rooms had bigger bathrooms, we did not mide to stay in our small room as we were not there all the time. The hotel is located on an extremely busy street (it does not stop morning, afternoon and night), the hotel staff were great in assisting us to cross the street with all out luggage as the transfer dropped us across the street (it was hard to do a U-Turn). The city is not a walkable city, it's grimmy with pollution and dust from all the road work and construction. The road rules are optional so be very careful in crossing streets. The French Quarter has large streets and sidewalks that you can walk, however most buildings are government buildings and banks, hence the nice roads. Lots of food options around the hotel from street food to restaurants. The pool area is small and you have to go up stairs and the rooftop bar more stairs, do not get too drunk otherwise it's hard to get down :)
Hanoi is a very busy city. The Old Quarter is a very crowded area. Most hotels are on the smaller side. The rooms are small and some rooms have a very small bathroom (think inside room on a cruise ship with a small bathroom). We had 4 rooms booked and the other rooms had bigger bathrooms, we did not mide to stay in our small room as we were not there all the time. The hotel is located on an extremely busy street (it does not stop morning, afternoon and night), the hotel staff were great in assisting us to cross the street with all out luggage as the transfer dropped us across the street (it was hard to do a U-Turn). The city is not a walkable city, it's grimmy with pollution and dust from all the road work and construction. The road rules are optional so be very careful in crossing streets. The French Quarter has large streets and sidewalks that you can walk, however most buildings are government buildings and banks, hence the nice roads. Lots of food options around the hotel from street food to restaurants. The pool area is small and you have to go up stairs and the rooftop bar more stairs, do not get too drunk otherwise it's hard to get down :)
9
Anya
Дата отзыва: 28 мая 2026
The staff were excellent. So, so good. They really cared about their customers. They remembered our rooms and names (we had 4 rooms booked), we were not just a number. Peter, chloe, Quan, Allie, Mr Houng, everyone was amazing.
Extremely busy street outside. If you want more space in the room opt for a bigger room as the deluxe rooms are quite small. The rooftop bar (many stairs to go up), the pool is small ensure you are dry as there are stairs.
Extremely busy street outside. If you want more space in the room opt for a bigger room as the deluxe rooms are quite small. The rooftop bar (many stairs to go up), the pool is small ensure you are dry as there are stairs.
9
Evelin
Дата отзыва: 27 мая 2026
Die Lage war perfekt, alles war fußmäufig zu erreichen. Peter hat uns sehr geholfen mit der Planung von der Tour nach Halong und dem transfer dafür.
Das Frühstücksbuffet könnte optimiert werden, aber das ist meckern auf hohen Niveau. Es war alles super
Das Frühstücksbuffet könnte optimiert werden, aber das ist meckern auf hohen Niveau. Es war alles super
9
Craig
Дата отзыва: 18 мая 2026
We had a wonderful stay at Soleil Boutique Hotel in Hanoi. The standout feature of this property is undoubtedly the excellent staff. They are incredibly attentive, professional, and genuinely care about catering to your every need nothing was too much trouble for them. The porter's are very helpful and knowledgeable of city attractions and good at recommending to guests the absolute best things to do.
Our room was the Suite with terrace which was almost apart a design flaw with the bathroom.
The hotel itself is outstanding, boasting fantastic rooms and top-tier facilities. Everything feels luxurious and well-maintained. The only downside we experienced was with the room layout. The design of the bathroom and toilet facilities(Not a seperate enclosed room and only segregated by curtains), felt a bit flawed and lacked optimal privacy/functionality. If you can look past that minor design quirk, the exceptional hospitality and overall quality make this a truly spectacular place to stay in Hanoi!
The hotel itself is outstanding, boasting fantastic rooms and top-tier facilities. Everything feels luxurious and well-maintained. The only downside we experienced was with the room layout. The design of the bathroom and toilet facilities(Not a seperate enclosed room and only segregated by curtains), felt a bit flawed and lacked optimal privacy/functionality. If you can look past that minor design quirk, the exceptional hospitality and overall quality make this a truly spectacular place to stay in Hanoi!
10
Cilla
Дата отзыва: 17 мая 2026
A beautiful hotel, immaculately clean, wonderful staff, great location!
8
Lynda
Дата отзыва: 12 мая 2026
The hotel is small & we had a room with a city view which is really not that attractive.
Staff were helpful.
Good location but on a busy road.
Nice small rooftop pool with swim up pool which was fun.
10
Zentner
Дата отзыва: 09 мая 2026
The front desk helped arranged an excursion for me. And the breakfast was one of the best I’ve had ever, someone makes the best banana bread and homemade yogurt I’ve ever eaten.
Ooo that pool is ice cold!!
Ooo that pool is ice cold!!
9
Johanna31110
Дата отзыва: 07 мая 2026
L'emplacement top !
La chambre est largement suffisant avec vue sur la ville, très propre et la piscine sur le toit très agréable après une journée de visite !
RAS
RAS
9
Shayne
Дата отзыва: 02 мая 2026
Convenient
Good facility
Clean
Good Breakfast
Nothing
Nothing
10
Lisa
Дата отзыва: 30 апреля 2026
The staff were amazing, offering guidance and suggestions to help us enjoy Hanoi.
Clean, large rooms. Daily breakfast which was included, offered different tasty treats.
Rooftop pool was refreshing after a day of exploring and reasonable drinks from the swim up bar.
Everything was wonderful
Everything was wonderful
10
Cindy
Дата отзыва: 27 апреля 2026
Everything was well above expectations
Staff and facilities were amazing
Nothing
Nothing
10
Malwina
Дата отзыва: 20 апреля 2026
Idealna lokalizacja, przemiła obsługa. Piękny basen. Pyszne śniadania. Czyszciutko!
Basen
Basen
10
Marine
Дата отзыва: 18 апреля 2026
Tout était parfait. Emplacement parfait, personnel au petit soin, petit déjeuner top, chambre spacieuse propre et très jolie. Piscine très agréable pour se rafraîchir.
Rien
Rien
10
L
Дата отзыва: 14 апреля 2026
We had the room on 10th floor, with large balcony and glass windows all round giving amazing views of the city.
10
Julien
Дата отзыва: 14 апреля 2026
La situation géographique
La gentillesse et l amabilité du personnel
Le petit déjeuner
La propreté des chambres
Rien. Tout était parfait
Rien. Tout était parfait
10
Cathleen
Дата отзыва: 13 апреля 2026
Nice hotel, good location in the old Quarter, walking distance to night market held Friday, Saturday and Sundays. Nice sky bar and pool (pool was larger than most star-rated hotels). The staff were kind & helpful. Breakfast was more than adequate. We had a reasonably sized balcony with our room, though there was no furniture on it (could be for safety reasons). The room was excellent, with an extra-large bed, a beautiful bathroom, a shower, a bathtub, a desk, a safe, and a large closet; very spacious. The room again was larger than most hotels with the same rating. I would stay here again and recommend it.
No complaints from us, although there is only one elevator; inpatient Westerners complained! I am a Westerner to avoid any hate!
No complaints from us, although there is only one elevator; inpatient Westerners complained! I am a Westerner to avoid any hate!
10
Craig
Дата отзыва: 12 апреля 2026
Super friendly staff. Great location 👌
Nothing
Nothing
9
Brigitte
Дата отзыва: 12 апреля 2026
De locatie was perfect om Hanoi te ontdekken.
De mensen die er werkten heel vriendelijk en het hotel was goed schoon en had een fijne uitstraling
Ik had gehoopt iets meer gebruik te kunnen maken van het dakterras. Die zag er leuk en gezellig uit maar niet zoveel te krijgen qua drinken of snack
Ik had gehoopt iets meer gebruik te kunnen maken van het dakterras. Die zag er leuk en gezellig uit maar niet zoveel te krijgen qua drinken of snack
10
Brandstetter
Дата отзыва: 10 апреля 2026
Hanoi selbst wirkt an vielen Stellen sehr überladen und unstrukturiert – genau deshalb ist eine gut gewählte Unterkunft umso wichtiger.
Das Soleil Boutique Hotel hat eine sehr gute Lage – zentral und nur wenige Gehminuten von der Train Street entfernt.
Die Zimmer sind geräumig, modern eingerichtet und sehr sauber. Netflix und Prime sind verfügbar und funktionieren problemlos. Ein Balkon ist ebenfalls vorhanden.
Die Dachterrasse mit kleinem Pool bietet eine schöne Aussicht über die Stadt und ist ein angenehmer Ort zum Entspannen. Die Bar ist eher klein, hat aber alles Nötige wie Bier und klassische Drinks.
Besonders hervorzuheben ist das Team an der Rezeption: sehr freundlich, hilfsbereit und immer bereit, bei Restaurantreservierungen oder Tipps zu unterstützen.
Klare Empfehlung – ich würde jederzeit wiederkommen!
10
Norman
Дата отзыва: 09 апреля 2026
Rooms were clean, facilities were great and service is good. Good breakfast buffet as well.
Pool is extremely small and murky dirty water :( underwhelming. Rooms were small
Pool is extremely small and murky dirty water :( underwhelming. Rooms were small
10
Karen
Дата отзыва: 08 апреля 2026
The property was in a good location. The rooms were very nice and staff was great.
Loved it all!!
Loved it all!!
10
Niteshpadhi
Дата отзыва: 08 апреля 2026
We loved our stay at Soleil Hotel in the Old Quarter in Hanoi. This was our first trip to Vietnam and Hanoi was our first location, so they were a great start to our trip. They helped us in coordinating our airport pick ups and a beautiful Catamaran Day Cruise of Ha Long Bay, which really helped us in avoiding any scams or unpleasant surprises. Once we reached Soleil, everything within Old Quarter is a short walk (5 - 20 minutes). We were able to comfortably explore the night market, train street and Hoan Kiem Lake at our own pace. Staying in Old Quarter is definitely the way to go if in Hanoi.
Their staff is super attentive and helpful, connecting with us on whatsapp much before the trip and aiding us with any questions we have. There is no pressure in the upselling as well. They provide options and then it's completely up to us if we want to take them up. We loved our stay and would love to come back to Hanoi again.
NA
NA
10
Okken
Дата отзыва: 07 апреля 2026
We loved our stay at Soleil. We stayed in the family suite with our two young boys and it was perfect. The hotel is very clean and rooms are quite nice. We loved the rooftop pool and bar area. Above all else, you cannot beat the customer service at this hotel. Every person went above and beyond to make our stay special. Highly recommend!
No complaints
No complaints
10
Laura
Дата отзыва: 05 апреля 2026
Cortesia del personale, pulizia, colazione buona. Letti comodi. Posizione centralissima.
Camera molto piccola anche se confortevole.
Camera molto piccola anche se confortevole.
9
Rasika
Дата отзыва: 04 апреля 2026
I had a really great stay at Hotel Soleil Boutique in Hanoi. The hotel itself was very comfortable, clean, and well set up, and the location is ideal if you want to be right in the middle of the city. It’s busy and lively outside, but that’s exactly what you expect (and want) from central Hanoi.
What really stood out though was the staff. Everyone was friendly and helpful, but one member of the reception team in particular went completely above and beyond for me. I was having trouble getting Zalo working so I could reconnect with a pottery supplier in Bat Trang, and he genuinely went out of his way to help. He even used his own phone, topping up credit at his own expense to try and get my account verified. When that didn’t work, he reached out directly through his own Zalo contacts and managed to get the supplier to contact me via WhatsApp/email instead.
He didn’t just stop there either, he stayed in touch with me on WhatsApp afterwards to make sure everything was sorted. That level of care and effort is rare and really made a difference to my trip.
Overall, a very comfortable stay with outstanding service. I’d definitely recommend it, especially if you value genuinely helpful staff.
7
Patrick
Дата отзыва: 01 апреля 2026
Great location in centre of old quarter. Really good breakfast
Unfortunately we had a mess up on check in. We were shown to an amazing suite then ten minutes later told that it was not our room and we were taken to a smaller one. We did stay in the room we booked but after 24 hours travelling to be shown a rolls Royce and then moved to a vw golf, it was a bit of a downer. The free cocktails as an apology were nice touch though.
Unfortunately we had a mess up on check in. We were shown to an amazing suite then ten minutes later told that it was not our room and we were taken to a smaller one. We did stay in the room we booked but after 24 hours travelling to be shown a rolls Royce and then moved to a vw golf, it was a bit of a downer. The free cocktails as an apology were nice touch though.
10
Julien
Дата отзыва: 01 апреля 2026
Le petit-déjeuner était varié
Le personnel était aux petits soins
L emplacement de l hôtel
Les services de l hotel
Le rapport qualité prix
Le personnel pourrait améliorer son niveau d anglais
Le personnel pourrait améliorer son niveau d anglais
9
Julie
Дата отзыва: 30 марта 2026
Friendly attentive staff
The pool area could do with a few more comfortable chairs & sun loungers
The pool area could do with a few more comfortable chairs & sun loungers
10
Neil
Дата отзыва: 29 марта 2026
Staff were excellent and attention to detail
Rooftop pool small and a little tired, more loungers and comfortable chairs needed.
Rooftop pool small and a little tired, more loungers and comfortable chairs needed.
10
Dominique
Дата отзыва: 28 марта 2026
L’emplacement l’accès la gentillesse du personnel Le petit déjeuner est excellent
La piscine un peu petite
La piscine un peu petite
9
Alessandro
Дата отзыва: 28 марта 2026
Siamo tornati al Soleil Boutique Hotel certi di trovare qualità e cortesia… e non ci siamo sbagliati! Peter e Cara sono stati come sempre molto disponibili e professionali così come lo staff del ristorante gentilissimo e pronto a cercare di soddisfare le nostre richieste!
La struttura è curata e ben posizionata.
Se possibile ci torneremo
10
Katie
Дата отзыва: 26 марта 2026
The location was great. Staff were excellent, very welcoming and helpful. Breakfast very good quality. Room was clean and nice decorated with a good size.
Mattress was on the firm side but that’s just personal preference. Still comfy enough.
Mattress was on the firm side but that’s just personal preference. Still comfy enough.
10
Sandra
Дата отзыва: 20 марта 2026
The staff are amazing and go above and beyond to support and help. Location to train street and good food
There was nothing to dislike about this property
There was nothing to dislike about this property
10
Sara
Дата отзыва: 20 марта 2026
Staff were lovely, hotel was clean and location was great.
N/A
N/A
10
Stephanie
Дата отзыва: 18 марта 2026
Really lovely and comfy room, on the smaller side but had everything you needed.
Great location to train street.
Lovely buffet breakfast
Only 1 lift and it was slow
Only 1 lift and it was slow
10
David
Дата отзыва: 18 марта 2026
La situation près de la rue du train et du cœur du vieux quartier. Identique au descriptif
8
Raul
Дата отзыва: 18 марта 2026
La cama era supercomoda. El desayuno estaba muy bien para un hotel de este tipo. Muy variado y muy rico todo.
Ya lo sabíamos, pero el hecho de una habitación sin ventana real, la hace un poco oscura. Si es para una estancia corta no hay problema.
Ya lo sabíamos, pero el hecho de una habitación sin ventana real, la hace un poco oscura. Si es para una estancia corta no hay problema.
10
Sandrine
Дата отзыва: 10 марта 2026
Personnel incroyable, tout pour vous aider
RAS
RAS
10
Anne
Дата отзыва: 10 марта 2026
Un accueil très chaleureux. Le personnel était à l’écoute pour nous permettre de passer un très bon séjour.
Un petit déjeuner varié et de qualité.
L’hôtel est très bien placé. Tout peut se faire à pied
Rien de particulier
Rien de particulier
10
Tadas
Дата отзыва: 08 марта 2026
Labai paslaugus personalas, puiki vieta, vaizdas per langus iš visų pusių.
9
Denise
Дата отзыва: 07 марта 2026
Comfortable bed, friendly & accommodating staff in a very central & interesting location.
All the staff were great but a special mention to the young gentlemen & lady (I can’t remember their names) who helped us with the storage of our luggage on return from Halong Bay yesterday. They went beyond expectations and made our transition to the train station from Halong bay very easy.
Although the staff made us feel very welcome in the foyer area, given our deluxe rooms didn’t have any seating perhaps a more private area would be nice to relax in other than the area on the rooftop given the stairs. It’s just a small thing, we loved our stay.
Although the staff made us feel very welcome in the foyer area, given our deluxe rooms didn’t have any seating perhaps a more private area would be nice to relax in other than the area on the rooftop given the stairs. It’s just a small thing, we loved our stay.
8
Greger
Дата отзыва: 07 марта 2026
Bra läge. Nära train street och andra sevärdheter. Om man skall tycka något som inte var så bra var att varje kväll vid 8 pm spelades någon form av kommunistisk propaganda sång i början var det kul att höra sen blev det en plåga. 🤣
Om man skall tycka något som inte var så bra var att varje kväll vid 8 pm spelades någon form av kommunistisk propaganda sång i början var det kul att höra sen blev det en plåga. 🤣
Om man skall tycka något som inte var så bra var att varje kväll vid 8 pm spelades någon form av kommunistisk propaganda sång i början var det kul att höra sen blev det en plåga. 🤣
7
Isabell
Дата отзыва: 04 марта 2026
Unterkunft hat eine tolle Lage und das Team an der Rezeption war super freundlich. Das Frühstück war ok.
Das Zimmer ist sehr klein, wenn man zwei große Koffer dabei hat. Das Frühstück war in Ordnung aber hier wurde man eigentlich Punkt 10 fast rausgeleitet.
Das Zimmer ist sehr klein, wenn man zwei große Koffer dabei hat. Das Frühstück war in Ordnung aber hier wurde man eigentlich Punkt 10 fast rausgeleitet.
9
Tomasz
Дата отзыва: 04 марта 2026
Genialna lokalizacja oraz czystość hotelu. Personel ponadprzeciętne uprzejmy u pomocny !!!
9
Martin
Дата отзыва: 03 марта 2026
Location, staff & value for money for quality of hotel.
Nothing
Nothing
9
Jeremy
Дата отзыва: 02 марта 2026
Location is good, breakfast good, staff excellent and rooftop bar,pool and deck worth visiting. Concierge and reception staff were outstanding. Shout out to Dom !!
Only one lift, which sometimes had a bit of traffic.
Only one lift, which sometimes had a bit of traffic.
9
Pernille
Дата отзыва: 01 марта 2026
Fine store rom med lekkert bad og fin balkong. Fin beliggenhet, kort vei til det meste. Hyggelig personale. God frokost.
10
Stéphane
Дата отзыва: 25 февраля 2026
Très bon hôtel merci à Cara pour ça gentillesse et son professionnalisme
Rien
Rien
8
Honorine
Дата отзыва: 21 февраля 2026
Très bon séjour au Soleil Boutique Hotel. Personnel attentionné avec de bonnes explications à l’arrivée, chambre conforme à notre demande et très propre.
Le petit déjeuner inclus vaut vraiment le coup avec des spécialités locales.
Piscine petite et pas très chaude à cette saison, mais agréable après une journée de visite. Très bon massage au spa.
Emplacement idéal, vraiment proche de tout à pied.
Une adresse sympa pour découvrir Hanoï 🌿
9
Kate
Дата отзыва: 20 февраля 2026
Great location in the old quarter. Helpful staff with great recommendations for dinner
Breakfast is quite limited choice
Breakfast is quite limited choice
10
Le
Дата отзыва: 15 февраля 2026
La disponibilité du personnel pour répondre au mieux à nos demandes et particulièrement pour nous organiser différentes excursions
10
Leanne
Дата отзыва: 10 февраля 2026
Beautiful hotel, great location, good range of breakfast, good size room with a comfy bed and very very helpful staff
It was a little more expensive than other hotels in Hanoi, but I don’t regret my stay
It was a little more expensive than other hotels in Hanoi, but I don’t regret my stay
7
Chiayeh
Дата отзыва: 09 февраля 2026
服務人員熱情到位！
廁水有地面水垢，房間空間不大（相較其他飯店），地理位置離還劍湖稍遠。
廁水有地面水垢，房間空間不大（相較其他飯店），地理位置離還劍湖稍遠。
8
Matilde
Дата отзыва: 09 февраля 2026
È in buona posizione. Lo staff è gentilissimo, appena hanno saputo che saremmo partiti alle 5 , si sono offerti di prepararci una colazione da asporto.
Non è un hotel a 5 stelle. Camere fredde nonostante regolassi al .massimo.
Non è un hotel a 5 stelle. Camere fredde nonostante regolassi al .massimo.
9
Giorgio
Дата отзыва: 05 февраля 2026
Staff molto gentile
Bagno in camera molto grande
Pulizia buona
Posizione ottima nell’old quarter
Camera molto molto piccola
Camera molto molto piccola
10
Stephanie
Дата отзыва: 03 февраля 2026
Wir hatten einen wunderbaren Aufenthalt in diesem Hotel. Alles hat einfach gestimmt. Wir haben uns sehr wohlgefühlt 👍🏻
-
-
10
Ofrit
Дата отзыва: 03 февраля 2026
נקי, מרווח, מיטות נוחות, חדר רחצה מפנק, ארוחת בוקר טובה, צוות אדיב ושירות מצוין. המיקום מעולה.
9
Giorgio
Дата отзыва: 01 февраля 2026
La disponibilità dello staff, posizione
La colazione scarsa a livello europeo,e la stanza al primo piano con la finestra praticamente murati vivi e troppo piccola
La colazione scarsa a livello europeo,e la stanza al primo piano con la finestra praticamente murati vivi e troppo piccola
10
Daniel
Дата отзыва: 27 января 2026
Excellent service and facilities
Comfy bed, clean room, delightful welcome drink and service from all staff.
Comfy bed, clean room, delightful welcome drink and service from all staff.
10
Arch
Дата отзыва: 26 января 2026
Our stay was fantastic. We were pleasantly surprised by Vietnam, with Hanoi being a spectacular and welcoming city. We will definitely return. It was a very intense few days. The hotel was very good, as were all the staff, but we have a special thank you to give to an exceptional employee, Cara. She helped us with everything, advised us on various visits and restaurants, and was exceptionally kind. She is very talented. Our stay was even more special , thanks to her!!! Thank you so much, Cara.
9
Ryan
Дата отзыва: 26 января 2026
Clean, nice hotel with really nice staff who always remembered who we were. Great quality breakfast as well. Location is also great - very close to train street!
Pool was freezing, would have been nice if it was heated.
Pool was freezing, would have been nice if it was heated.
9
Roger
Дата отзыва: 25 января 2026
L'acceuil, la chambre
Un lavabo c'est trop peu quand on voyage car on se lève en même temps, on se brosse les dents en même temps....
Un lavabo c'est trop peu quand on voyage car on se lève en même temps, on se brosse les dents en même temps....
10
Evelyn
Дата отзыва: 22 января 2026
Todo! Desde el desayuno que ofrecia de todo para comer y tomar hasta la comodidad de sus instalaciones. Mención especial para los empleados que realmente su atención fue 10 de 10.
Lo único malo es que no tienen abierto el restaurante a la noche. Pero al estar ubicado en una zona super céntrica hay de todo en los alrededores.
Lo único malo es que no tienen abierto el restaurante a la noche. Pero al estar ubicado en una zona super céntrica hay de todo en los alrededores.
10
Kristine
Дата отзыва: 21 января 2026
Peter war eine große Hilfe beim Buchen von Touren
Danke dafür.
10
Hanrich
Дата отзыва: 16 января 2026
Great location, great service. Peter was of great help organizing a cruise and day trip to Halong Bay and Ninh Binh for us at a good price. We was available via WhatsApp to answer any questions and sort out small details for us. Can definitely highly recommend.
10
Hanrich
Дата отзыва: 16 января 2026
Great location, great service. Peter was of great help organizing a cruise and day trip to Halong Bay and Ninh Binh for us at a good price. We was available via WhatsApp to answer any questions and sort out small details for us. Can definitely highly recommend.
The front doors to the hotel get locked at night. We were informed about this, so arrived back at the hotel a bit after midnight with the doors locked and everything dark. We stood around for a bit and eventually knocked. After a few minutes we realized someone was sleeping on the couch in the lobby and we eventually got him awake to open up. A bit strange….
The front doors to the hotel get locked at night. We were informed about this, so arrived back at the hotel a bit after midnight with the doors locked and everything dark. We stood around for a bit and eventually knocked. After a few minutes we realized someone was sleeping on the couch in the lobby and we eventually got him awake to open up. A bit strange….
10
Stafford-daniels
Дата отзыва: 14 января 2026
We had a wonderful stay and couldn't be happier with the experience. The staff were incredibly friendly and accommodating. Our flight arrived earlier and they made us feel welcome right away. The location is excellent and made getting around very convenient. Breakfast was enjoyable with a good selection and a great start to the day. What truly made our stay special was the extra effort they put in by adding decorations when we mentioned it was a special weekend- it was a thoughtful touch and really meant a lot to us. Overall, a lovely place with genuine hospitality that made our stay memorable.
10
Angela
Дата отзыва: 12 января 2026
Exceptional service and unforgettable stay
Peter was extremely helpful and always available — before our trip, throughout our stay, and even later when we had moved to another hotel and returned to Hanoi. His support truly went above and beyond.
The entire team was outstanding. The restaurant staff were wonderful, and Ting and Cara at reception were absolutely amazing. We were so impressed by how perfectly everything was organized for my family and me, including seamless airport transfers.
We spent 8 days in Phu Quoc, and honestly, we wished we had stayed longer in Hanoi at Soleil Boutique instead. Our experience here was far superior and much more enjoyable than what we experienced in Phu Quoc.
Nothing negative to comment on
Nothing negative to comment on
10
Louise
Дата отзыва: 12 января 2026
Cara and door men were exceptionall. Really made our time there. Well done
10
Nicole
Дата отзыва: 12 января 2026
Fabulous Hotel in a convenient location with many shopping and food options in the Old Quarter. The staff were super helpful and friendly. Loved the Soleil Suite with Balcony!
Nothing!
Nothing!
8
Lakshman1977
Дата отзыва: 11 января 2026
Staff are nice and courteous
Not many vegan items for breakfast
Not many vegan items for breakfast
10
Kasia
Дата отзыва: 11 января 2026
Lokalizacja najlepsza jaka może być , pyszne śniadania , bardzo miła obsługa , piękne i duże pokoje
Wszystko ok
Wszystko ok
10
Helen
Дата отзыва: 10 января 2026
Friendly and helpful staff, nicely appointed room, central location in old town near train street
10
Patrice
Дата отзыва: 07 января 2026
Emplacement idéal pour découvrir la vieille ville d’ Hanoï. Le personnel de l’établissement est accueillant, courtois et toujours disponible pour répondre à nos questions.
Tout est parfait
Tout est parfait
10
Kayleigh
Дата отзыва: 06 января 2026
This property has a great location, wonderful staff, a brilliant breakfast and was clean and modern. It also has a good menu for when you arrive back from day trips and need a quick bite to eat.
Not a single thing.
Not a single thing.
9
Helge
Дата отзыва: 06 января 2026
Zentrale Lage, trotzdem ruhig. Sehr zuvorkommendes Personal
./.
./.
8
Debora
Дата отзыва: 05 января 2026
Piccolo hotel nel cuore della old town.. confortevole e molto pulito. Eccellente il servìzio offerto dallo staff ed in particolare da Peter, sempre disponibile ad assecondare ogni esigenza, anche la piú difficile.
8
Sidalia
Дата отзыва: 05 января 2026
Das personal war sooo nett und hilfsbereit, das zimmer sehr komfortabel und frühstuck auch sehr gut.
10
Francesc
Дата отзыва: 02 января 2026
La ubicacion es excelente, trato, linpieza y tamaño de la habitacion!! Hemos pasado la noche de fin de año perfecta !!
1
Abdulaziz
Дата отзыва: 27 декабря 2025
موقعه فقط
غرفه صغيرة وخدمات ظعيفةًللغاية ولا يستحق المبلغ المدفوع
غرفه صغيرة وخدمات ظعيفةًللغاية ولا يستحق المبلغ المدفوع
10
Caroline
Дата отзыва: 23 декабря 2025
Fantastic staff, so kind and attentive
Rooftop pool & bar!
Excellent location - very close to the old quarter
Great value for money
Comfortable bed and very clean room
9
Mark
Дата отзыва: 19 декабря 2025
Excellent breakfast. The spa is fantstic with very professional therapists. Great location in the city close to all major areas for tourists to see.
The hotel is next to a busy street. Noise from cars can be heard. We were there during the soccer match between Vietnam and Thailand. Cars honked horns all night. Room size was smaller than expected.
The hotel is next to a busy street. Noise from cars can be heard. We were there during the soccer match between Vietnam and Thailand. Cars honked horns all night. Room size was smaller than expected.
10
Karin
Дата отзыва: 19 декабря 2025
Väldigt bra service och rekommendationer från personalen, mycket bra läge, bra frukost med både vietnamesiskt och västerländskt - och lite olika från dag till dag. Även massagen var riktigt bra - i fina lokaler.
Poolen var lite kall, men å andra sidan hålls den ju fräsch då.
Poolen var lite kall, men å andra sidan hålls den ju fräsch då.
9
Martha
Дата отзыва: 17 декабря 2025
Great location, still close to everything but just outside the busy old quarter. Breakfast was amazing, beds were comfy. Great shower and bathroom facilities.
10
Siri
Дата отзыва: 17 декабря 2025
Very good location. Street food market across the corner. Superb staff. Quiet roof terrace with pool
10
Ahmad
Дата отзыва: 11 декабря 2025
Every thing is amazing and cara it was helpful and professional assistance
Nothings
Nothings
9
Bader
Дата отзыва: 10 декабря 2025
Clean, very helpful and friendly staff
GYM very small.
GYM very small.
9
Lisa
Дата отзыва: 08 декабря 2025
Lage, Service
Hotelzimmer war hellhörig, das klicken der Lochtschalter im Nebenzimmer waren hörbar.
Hotelzimmer war hellhörig, das klicken der Lochtschalter im Nebenzimmer waren hörbar.
10
Grant
Дата отзыва: 08 декабря 2025
It’s an excellent hotel with staff that go above and beyond for you. I reserved a room with them to enjoy a weekend with my partner. Before she arrived, I had purchased a bouquet of flowers. However, I couldn’t find a vase to keep them in. When I asked the staff in the lobby if they had anything I could use, they then searched around the hotel to find the perfect vase for my needs. They supported me in a time of need, when many hotels would simply say they couldn’t do anything. With a great location, excellent facilities, and the perfect staff, I’m confident anyone would have a great experience here.
Nothing
Nothing
10
Beat
Дата отзыва: 07 декабря 2025
Very very friendly, good location. Also helped us to book a tour and the taxi to the airport at very reasonable prices
8
Morgan
Дата отзыва: 05 декабря 2025
The location is reasonably handy, close to most things. The hotel allowed us to leave our bags and come back to check in, they also allowed us to have a quick shower before our train. There is a spa on site also.
There is room for improvement with breakfast. Other hotels in this price range that we had already stayed at had a barista and more breakfast options.
There is room for improvement with breakfast. Other hotels in this price range that we had already stayed at had a barista and more breakfast options.
10
Sandro
Дата отзыва: 04 декабря 2025
Location, accommodation and employees
Nothing
Nothing
10
Jessica
Дата отзыва: 28 ноября 2025
Alle Mitarbeiter sind durchweg freundlich und sehr zuvorkommend. Der Check-In ging fix. Die Lage ist super, man kann alle Sehenswürdigkeiten zu Fuß erledigen und die Trainstreet ist gleich nebenan. Das Frühstücksbuffet ist sehr umfangreich und super lecker. Es ist jeden morgen andere vietnamesische Speisen und man kann frische Eierspeisen ordern
10
Ronnie
Дата отзыва: 23 ноября 2025
מלון מקסים עם צוות שירותי להפליא. ממוקם מעולה במרחק הליכה לעיר העתיקה ובקרבה להמון מסעדות. על הגג יש בריכה ובר וכיף לשבת שם בשקיעה ולראות את הנוף של העיר. ארוחת הבוקר טעימה. המינוס היחיד הוא שהחדרים לא גדולים, אבל הם מאוד נקיים, המקלחת גדולה ויש בידוד מעולה מרעשי הרחוב.
9
Christoph
Дата отзыва: 22 ноября 2025
Zenrale Lage, sehr bemühtes Personal, top Badezimmer. Frühstück
Wir hatten zwei große Koffer + zwei Handgepäcktrollys. Um das alles unterzubekommen war das Zimmer fast zu klein. Zimmer sonst aber sehr hochwertig. Deswegen einen Punkt Abzug in der Bewertung und final 9/10.
Wir hatten zwei große Koffer + zwei Handgepäcktrollys. Um das alles unterzubekommen war das Zimmer fast zu klein. Zimmer sonst aber sehr hochwertig. Deswegen einen Punkt Abzug in der Bewertung und final 9/10.
9
Gian
Дата отзыва: 21 ноября 2025
Il letto comodissimo, bagno super e servizi top!
10
Laura
Дата отзыва: 15 ноября 2025
Central location, peaceful boutique style hotel. Great breakfast with lots of options. Staff are exceptional and provide next level service. Peter was particularly helpful arranging our holiday plans. Highly recommend.
Nothing.
Nothing.
10
Sandra
Дата отзыва: 11 ноября 2025
It was spotlessly clean, staff were 💯 super at their job
10
Laura
Дата отзыва: 11 ноября 2025
Central location, friendly helpful staff, comfortable beds, high quality delicious breakfast.
10
Masud
Дата отзыва: 08 ноября 2025
The location was excellent, staff were lovely and the rooms were very comfortable with good amenities. In addition, the range of breakfast available at the property was also very good
There were no negatives
There were no negatives
9
Anais
Дата отзыва: 07 ноября 2025
Un personnel hyper attentionné et aux petits soins. Nous avons dû avancer notre séjour et arriver 2 jours plus tôt à cause de l'arrivée d'un typhon et ils ont tout organisé pour qu'on ait une chambre à notre arrivée dans laquelle ils ont même ajouté des lits supplémentaires pour qu'on soit toutes ensemble.
Le spa est superbe et le personnel très professionnel, le petit déjeuner est délicieux (vietnamien et occidental). Les chambres sont très confortables et l'hôtel est idéalement situé, à quelques minutes de la vieille ville et des attractions touristiques.
Un grand merci à Peter qui a toujours été très disponible et à toute l'équipe de l'accueil. et à Elena au spa pour son service.
.
.
10
Cynthia
Дата отзыва: 06 ноября 2025
Excellent location. Breakfast provided a nice variety of food and fresh fruits.
Water temperature wasn’t hot enough for a relaxing shower. It was fine but not hot enough for my preference.
Water temperature wasn’t hot enough for a relaxing shower. It was fine but not hot enough for my preference.
9
Elizaveta
Дата отзыва: 04 ноября 2025
Этот отель, как райский оазис среди этих шумных улиц. Всё очень чисто и комфортно!
10
Laura
Дата отзыва: 04 ноября 2025
Very helpful staff, excellent location, comfortable amenities.
Nothing.
Nothing.
10
Carlos
Дата отзыва: 03 ноября 2025
Excelente hotel y servicio. Su personal amable y siempre con ganas de ayudar. Volveré sin duda.
10
Gosset
Дата отзыва: 03 ноября 2025
Personnel attentif et dévoué aux besoins et demandes des clients, l'organisation des transfert vers l'aéroport à un bon prix. La possibilité de prendre une douche dans les vestiaires de la piscine après avoir rendu les clés de la chambre et avant de partir.
10
Cynthia
Дата отзыва: 02 ноября 2025
La chambre était très confortable, le personnel aux petits soins et le petit-déjeuner excellent et varié. Le gros plus est la grande piscine (pour Hanoï) sur le roof top.
Rien
Rien
10
Catherine
Дата отзыва: 31 октября 2025
Location, staff, breakfast all excellent.
Rooftop pool with pool bar.
Best bath in Vietnam.
8
Leo
Дата отзыва: 30 октября 2025
sauber, freutlich und die Lage
wir wussten zwar, dass wir ein fenster ohne ausblick haben aber das kann man ja fast nicht fenster nennen
wir wussten zwar, dass wir ein fenster ohne ausblick haben aber das kann man ja fast nicht fenster nennen
9
Martina
Дата отзыва: 30 октября 2025
Very nice hotel, friendly stuff. Good breakfast. Rooftop bar is very cool! Swimming pool is a little bit small, but I was only person there, so it was fine. :-) We even receive small gift when we were leaving the hotel, which was very unexpected and touching!
Maybe a little more selection of fruits at breakfast, but it is just a small thing.
Maybe a little more selection of fruits at breakfast, but it is just a small thing.
10
Joshua
Дата отзыва: 28 октября 2025
Excellent staff and rooms were the cleanest of all the places we stayed. The breakfast menu was changed daily so we never had the same food.
The menu offered hair conditioner however staff said they don't stock it at all.
The menu offered hair conditioner however staff said they don't stock it at all.
7
Larry
Дата отзыва: 27 октября 2025
The minibar needs to be a proper fridge so you can store our drinks and milk to keep cold
Also at Breakfast you need to offer tea or coffee to your guests rather than standing around waiting for us ti finish breakfast. Pancakes need to be warm not cold
8
Michelle
Дата отзыва: 26 октября 2025
The location of the hotel is perfectly centre of all the touristy areas, nearby cafes and restaurants. The staffs including the bellboy are friendly, helpful and always greeted us with smile. The room was made up on time too. The most impressive was the breakfast specially made for us to take away due to our early flight. Thank you Cara and the team for our pleasant 5 nights stayed there.
We booked a room with balcony, it was noisy during the night and early in the morning.
We booked a room with balcony, it was noisy during the night and early in the morning.
10
Ebke
Дата отзыва: 24 октября 2025
love the hotel, great location very close to restaurant area, also very close to train street. staff was really nice and helpful. I can't fault anything about this hotel. really great value for money
nothing
nothing
9
Macieksns
Дата отзыва: 22 октября 2025
Wspaniała lokalizacja, bardzo miły i sympatyczny personel, basen na dachu, czystość, ogromna kultura personelu
Smaczne i zróżnicowane śniadania.
Pyszne drinki w barze na dachu.
Piękny widok z basenu.
Bardzo blisko do przystanku autobusu lotniskowego - linii 86.
9
Silke
Дата отзыва: 21 октября 2025
Super comfortable
Everything was nice - pool smaller than expected
Everything was nice - pool smaller than expected
10
P
Дата отзыва: 19 октября 2025
Magnifique hôtel au cœur de la vieille ville
Chambres propres, spacieuses et modernes
Piscine sur le toit très petite mais agréable
Personnel absolument adorable
Petit déjeuner au top
Un rideau plus occultant dans la chambre serait appréciable
Un rideau plus occultant dans la chambre serait appréciable
10
Berengere
Дата отзыва: 19 октября 2025
Gentillesse du personnel
Excellent emplacement
10
Holder
Дата отзыва: 17 октября 2025
Great location, clean facilities, and friendly staff. I would definitely recommend staying here!
Cara and Chloe were very helpful with booking tours and recommendations. James, Quan and Leo at reception provided great service which made for an enjoyable experience.
10
Roxane
Дата отзыва: 16 октября 2025
The staff were incredibly helpful and professional and took care of every request with decorum and grace.
The breakfast buffet were superior quality every day with an amazing variety, the manager of the buffet even gave us little Vietnamese lessons.
The spa was absolutely amazing. The massage was superior to many I have had.
9
George
Дата отзыва: 14 октября 2025
The reception and door staff were so welcoming and helpful. Genuinely wanted to assist in anyway possible. The spa was beautiful and relaxing, very organised and professional. Breakfast was excellent and staff very helpful. The pool and bar was a lovely area too, also with very helpful staff.
The only slight criticism I have is that the std double rooms we had were pretty small. They had everything you needed but it was pretty impossible to unpack/organise clothing as we had big cases. If only small luggage you will be fine. When I asked staff if they had anything bigger they showed me two other rooms that were both much more suitable (suites I believe) but they were not available for our full stay so just stayed put and managed.
The only slight criticism I have is that the std double rooms we had were pretty small. They had everything you needed but it was pretty impossible to unpack/organise clothing as we had big cases. If only small luggage you will be fine. When I asked staff if they had anything bigger they showed me two other rooms that were both much more suitable (suites I believe) but they were not available for our full stay so just stayed put and managed.
10
Johnsen
Дата отзыва: 14 октября 2025
Super friendly and efficient staff. Very comfortable beds, housekeeping was outstanding. Breakfast most enjoyable with a great selection of just about everything you could wish for
10
Ralph
Дата отзыва: 13 октября 2025
Echt schwierig, volle Punktzahl zu geben, ohne gekauft zu wirken. Aber der Aufenthalt war einfach perfekt. Suite im 9. Stock mit Blick über die Altstadt und trotz des Verkehrschaos echt leise nachts. Bett war super bequem, Klimaanlage ist so angebracht, dass sie nachts kühlen kann, ohne dass man im Wind schläft. Minibar war inklusive. Pool und Bar am Dach sind schnuckelig, die Häuser hier sind meistens sehr schmal. Drinks waren aber super und für eine kurze Erfrischung war der Pool ausreichend. Massage im Spa war sehr angenehm und professionell, gleichzeitig preislich völlig in Ordnung. Glaube mit der Suite gab’s nochmal Rabatt. Insgesamt war das Personal super freundlich und auch easy per WhatsApp erreichbar, z.B. um Restaurants zu reservieren. War einfach ne gute Zeit in guter Lage.
Meckern auf hohem Niveau: das Frühstück könnte bis 10:30 sein statt 10:00 und eine Hantelbank im Fitnessraum wäre mega. Restaurant haben wir abseits vom Frühstück nicht probiert, hierzu können wir Nix sagen.
Meckern auf hohem Niveau: das Frühstück könnte bis 10:30 sein statt 10:00 und eine Hantelbank im Fitnessraum wäre mega. Restaurant haben wir abseits vom Frühstück nicht probiert, hierzu können wir Nix sagen.
8
Maryline
Дата отзыва: 12 октября 2025
L'emplacement formidable car on fait tout à pieds. L'accueil attentionné....le petit déjeuner bien achalandé. La petite piscine en haut pour se rafraîchir avec une vue dHanoi
9
Peter
Дата отзыва: 09 октября 2025
Lovely hotel, great location, super helpful staff!
Nothing!
Nothing!
10
Roxane
Дата отзыва: 09 октября 2025
Well located, lovely rooms and AMAZING STAFF. Spa & rooftop pool superb. The breakfast was top notch. Would not miss the breakfast, service and small Vietnamese lessons.
9
Lucy
Дата отзыва: 07 октября 2025
Great family suite with two rooms in its own section of the floor. Really nice rooms, very comfortable. Cara was amazing and we booked a fantastic Ha Long Bay tour through the hotel.
10
Dina
Дата отзыва: 07 октября 2025
L’accueil. Cara a été d’une extrême gentillesse, s’est montrée disponible, à l’écoute et a su me renseigner sur les choses à faire pendant mon séjour à Hanoi
La localisation de l’hôtel, dans le vieux quartier d’Hanoi, a proximité de la rue du train et du Night Market ouvert que le vendredi samedi et dimanche
La propreté et le confort des chambre
Le petit déjeuner savoureux et varié
De la soupe pho est proposé tout les jours sur le buffet
Rien
Rien
10
Dina
Дата отзыва: 07 октября 2025
L’accueil, Cara, la réceptionniste a été d’une extrême gentillesse, s’est montrée disponible et nous a renseigné sur les choses à faire pendant le séjour à Hanoi
La localisation de l’hôtel dans le vieux quartier d’Hanoï, a proximité de la rue du train, du Night Market (qui n’est ouvert que le vendredi-samedi et dimanche)
Le confort et la propreté des chambres
Le petit déjeuner savoureux et varié (de la soupe Pho est proposé tout les matins au buffet)
8
J
Дата отзыва: 03 октября 2025
Die Lage war sehr sehr gut
Sehr freundliches Personal die einen immer bei jeder Angelegenheit weiter geholfen haben
Egal ob es ein Taxi was das man gebraucht hat oder nur Empfehlung um Essen zu gehen oder sich etwas anzuschauen
Gibt nichts zu bemängeln
Gibt nichts zu bemängeln
10
Miriam
Дата отзыва: 02 октября 2025
Hotel má vynikajúcu polohu v centre. Izba bola malá, ale výborne vybavená, čistá a útulná. Raňajky boli vynikajúce, bohaté, bývali sme v hoteli 3 dní, ale nikdy neboli rovnaké. No a čo je veľmi dôležité, personál hotela či na recepcii, alebo v reštaurácii bol veľmi pozorný, milý a absolútne profesionálny.
-
-
9
Christina
Дата отзыва: 01 октября 2025
Das Frühstück war ausgezeichnet, das beste Frühstück in unserem Vietnam Urlaub und der Service war hervorragend, vor allem Cara bei der Rezeption, sie gab uns hilfreiche Tipps und war immer nett und zuvorkommend. Würden auf alle Fälle wiederkommen, alles super.
Skybar war vor 21:30 geschlossen
Skybar war vor 21:30 geschlossen
10
Munirah
Дата отзыва: 01 октября 2025
Rooms are very neat and clean. Hung at the entrance was welcoming and helpful, and the staff throughout were attentive and kind. I loved the facial, and the Signature Soleil massage (down at SPA) it was amazing. I enjoyed my stay so much that I booked and returned twice.
8
Corrine
Дата отзыва: 30 сентября 2025
Modern, quiet and clean
Mostly good, if I had to choose I’d say it was quite small particularly the bathroom area but wasn’t really an issue
Mostly good, if I had to choose I’d say it was quite small particularly the bathroom area but wasn’t really an issue
8
Torsten
Дата отзыва: 29 сентября 2025
Das Zimmer mit Balkon war sehr schön und groß. Der Ausblick über die Stadt war wunderschön.
Das Angebot beim Frühstück zu späterer Zeit wurde weniger nachgefüllt
Das Angebot beim Frühstück zu späterer Zeit wurde weniger nachgefüllt
9
Nicola
Дата отзыва: 28 сентября 2025
Great location, friendly and helpful staff and clean
10
Murray
Дата отзыва: 26 сентября 2025
The staff are incredible, especially big ups to Cara who went above and beyond.
Leaving
Leaving
9
Casper
Дата отзыва: 25 сентября 2025
Great location close to all the action. Everything was clean and comfortable, and the staff were incredibly friendly. I really enjoyed how they came over from the front desk to have a little chat while we were waiting for the elevator. Breakfast was very good — not too extensive, but with plenty to choose from. The rooftop pool was great and felt like a real escape from the busy streets of the Old Quarter below.
The music at the skybar could be turned down a bit and made more lounge-style.
The music at the skybar could be turned down a bit and made more lounge-style.
10
Sharon
Дата отзыва: 24 сентября 2025
Perfect place to stay, amazing staff looked after our every need, bed so comfortable, great view from rooftop pool and sky bar over the city and down to the street below. Room was lovely and quiet. Close to everything. Definitely would recommend and stay there again
Nothing not to like but some umbrellas by the pool for shade could be good
Nothing not to like but some umbrellas by the pool for shade could be good
9
Greg
Дата отзыва: 23 сентября 2025
Excellent location for exploring the Old Quarter of Hanoi.
Facilities are modern, clean and comfortable and the staff are excellent and friendly without exception.
9
Ghiandai
Дата отзыва: 17 сентября 2025
Great location, very nice room, lovely spa. All the staff were great and super helpful.
Nothing
Nothing
10
Linzi
Дата отзыва: 17 сентября 2025
This is a fantastic hotel in a great location. Our room was newly decorated, spacious & felt very luxurious. Pool on the rooftop is a welcome bonus in the heat of Hanoi! What really sets this hotel apart is the staff - Allie, Cara, Peter & Lorus went above & beyond to help us with restaurant recommendations, luggage, taxis etc. Nothing was too much trouble for them. I’ve stayed in a number of hotels in Hanoi & this was easily the best!
Nothing - it was perfect
Nothing - it was perfect
10
James
Дата отзыва: 17 сентября 2025
I really enjoyed my stay here. The staff were all friendly. The room was great, air con worked perfectly.
The rooms were cleaned very well each day. The location is great. Not deep on Old Quarter, but enough to have access to both worlds (old/new) with ease.
The stand out staff member was Allie, she was so personal and respectful at the same time. Which is not easy, as being to personal can get awkward. Allie has the right balance and made my stay jump from a 4 start to a 5 star review. Big thanks Allie 😁
8
Robert
Дата отзыва: 16 сентября 2025
We booked a room at Soleil for the afternoon/early evening to have somewhere to stay before our 10:20pm train trip to Sapa. We enjoyed having the pool to save us from the Hanoi afternoon heat. Location was good for easy walk to the train station. Bellboy named Cloud was really great in chasing after us with a small meal for the train journey.
Room was relatively small and relatively expensive.
Room was relatively small and relatively expensive.
10
Helena
Дата отзыва: 16 сентября 2025
I stayed at Soleil Hotel 3 times during my Vietnam travel to reset between different trips and enjoyed it every single time. The breakfast was delicious. Cara was really lovely, she helped me organise transport to Ninh Binh and the airport and gave me some nice tips too. I was always greeted with a smile. Everyone is lovely here. ☺️
9
Fabrizio
Дата отзыва: 14 сентября 2025
Modern, clean, very good room. The spa is also excellent.
10
Richard
Дата отзыва: 13 сентября 2025
Great location in the Old Town. Staff were outstanding - very friendly and helpful. Hotel has its own spa - my massage was great. Close to Ho Hoan Kiem park with its lake, just around the corner from Train Street, fantastic food options nearby, and walkable distance to Ho Chi Minh's mausoleum. The hotel itself has a rooftop pool and bar - great after a hot day wandering the streets. Excellent views of the hustle and bustle below, and watching stormclouds come in! Breakfast buffet was very good - plenty of options, vietnamese and other cuisines.
The room wasn't huge, but certainly big enough for one person to get around easily. I don't want to spend much time in the hotel room while travelling, so it wasn't an issue for me.
The room wasn't huge, but certainly big enough for one person to get around easily. I don't want to spend much time in the hotel room while travelling, so it wasn't an issue for me.
8
Nassim
Дата отзыва: 10 сентября 2025
Das Personal ist super nett, die Lage ist perfekt. Das Frühstück sehr gut und der Pool auf der Dachterrasse unglaublich. Alles in allem ein schönes Erlebnis.
Die Zimmer sind etwas klein und haben nur Fenster zu einem Lichtschacht.l gehabt.
Die Zimmer sind etwas klein und haben nur Fenster zu einem Lichtschacht.l gehabt.
10
Michelle
Дата отзыва: 09 сентября 2025
It is the center of Old Quarter which is very accessible to most tourist spots ☺️
10
Natalie
Дата отзыва: 09 сентября 2025
Das Hotel liegt mitten im Old Quarter und nur wenige Gehminuten von der Train Street entfernt. Die Aussicht von der Sky Bar über Hanoi ist unglaublich. Das Frühstück hat eine sehr große Auswahl und ist super lecker. Besonders erwähnen muss ich Quan, Leo und Cara von der Rezeption. Sie waren so unglaublich freundlich und hilfsbereit. Wir kommen gerne wieder.
10
Hannah
Дата отзыва: 07 сентября 2025
Staff, service, location, rooms, cleanliness
Nothing to note
Nothing to note
10
Belinda
Дата отзыва: 31 августа 2025
Everything , the staff were so friendly and helpful . The room with the balcony was fantastic
10
Samantha
Дата отзыва: 31 августа 2025
The hotel was centrally located and 2 minutes from Train street
10
Ricarte
Дата отзыва: 30 августа 2025
Cara was very helpful and accommodating with our requests during our stay. All her recommendations were superb as well. The breakfast meals were also great.
10
Gail
Дата отзыва: 28 августа 2025
Really friendly service, close to Train Street and all activity, rooms very comfortable including beds. Cannot fault
9
Kent
Дата отзыва: 27 августа 2025
The hotel is perfectly situated for the old quarter approximately 10 minutes walk , train street 3 minutes walk. The rooms were super clean , very well maintained , shower water pressure superb. The top pool , bar and upper chillout area is a perfect place to get a rest bite from the city pace. The breakfast was plentiful and varied. The staff are the stand out part of this lovely hotel, they just can’t do enough for you.
Nothing
Nothing
10
Helena
Дата отзыва: 25 августа 2025
Everything was just so comfortable and I found the peace and quiet I was looking for in the busy and noisy city of Hanoi. The pool was lovely to cool down in. The staff were very sweet and helpful. The breakfast was delicious. The bed was comfortable and my room as clean is I expected it would be. Upon entering I received a warm welcome and felt right at home in this very beautiful boutique hotel. I’ll be back ☺️
10
Gianluca
Дата отзыва: 22 августа 2025
Hotel pulito e in una ottima posizione. Staff disponibile e gentile. Colazione deliziosa
9
David
Дата отзыва: 22 августа 2025
We had a great stay, looked after by exceptional staff (great tips from Cloud - Concierge) comfortable rooms and a very clean environment. In a great location close to train street and a quick walk to every thing else.
Nil
Nil
9
Narelle
Дата отзыва: 21 августа 2025
The property was in a great central location close to train street - rooms were great and breakfast had a good variety. The pool was ok. Only negative was the pool bar facilities- no one to serve you no matter what time of the day - no happy hour - would have been nice to sip on something cool in the heat.
The location was great
The location was great
8
Jose
Дата отзыва: 20 августа 2025
Excelente atención por parte del personal. Tienen ganas de agradar y concretamente Cara nos ayudó en la gestión de una excursión a Ninh Binh que resultó maravillosa.
Las habitaciones están correctas aunque las que no son superiores son un poco pequeñas.
Las habitaciones están correctas aunque las que no son superiores son un poco pequeñas.
8
Andrea
Дата отзыва: 19 августа 2025
Location, staff and spa service
We found dirty towels
We found dirty towels
9
Laure
Дата отзыва: 18 августа 2025
I had a great time at Soleil Boutique hotel which is very well located. Very friendly staff and easy check in. The breakfast is fabulous. We had a a big and well equipped family suite which was very practical and convenient. The swimming pool facility, even though small, is very appreciated to refresh after a day visiting the old town
10
Lionetti
Дата отзыва: 16 августа 2025
Ottima posizione e struttura meravigliosa Staff molto disponibile ed attento al cliente. Torneremo di nuovo in questa struttura per noi la migliore del nostro viaggio. Consigliamo questo hotel.
9
Mathilde
Дата отзыва: 15 августа 2025
Chambre confortable, petit piscine sur le toit qui fait du bien dans l’après midi. Nous avons séjourné qu’une nuit dans cet hôtel, mais agréable pour son prix pour un hotel avec piscine. Le petit déjeuner offre beaucoup de choix. Je recommanderai ce logement.
La majoration de 5% pour un verre au skybar de l’hôtel. En tant que Client de l’hôtel je pense que cela ne devrait pas s’appliquer, nous n’avons pas vu ça dans les autres hôtels que nous avons fait au Vietnam.
La majoration de 5% pour un verre au skybar de l’hôtel. En tant que Client de l’hôtel je pense que cela ne devrait pas s’appliquer, nous n’avons pas vu ça dans les autres hôtels que nous avons fait au Vietnam.
10
Michelle
Дата отзыва: 13 августа 2025
Great location nice hotel with gym and rooftop pool - all very clean and well run. Breakfast is fantastic.
Nothing
Nothing
10
Guillaume
Дата отзыва: 12 августа 2025
Hôtel idéalement situé dans le quartier historique - une pépite pleine de charme, élégant et raffiné !
Un service digne d un palace et une gentillesse des équipes sans égale ! Un gros coup de cœur pour cet établissement !
Tout était parfait ! Merci 🙏
Tout était parfait ! Merci 🙏
10
Steve
Дата отзыва: 11 августа 2025
This is the first time I have ever written a review but then it's the first time I've stayed in a hotel where I was made to feel like royalty. I stayed for a week with my son, if you book this hotel you will not be sorry. The situation is perfect, right in the heart of the old quarter and within walking distance of everywhere you want yo visit. The staff were just amazing, particularly Cara and Chloe at reception, who were so attentive and thoughtful, I would also give a shout out to Minh, who worked in the dining room and rooftop bar, he knew what we liked to drink at breakfast and bought it over to us straight away. One morning, when my son didn't come down for breakfast, they made a tray of all the things he liked and took it up to the room for him. All the staff gave a personalised service and did everything they could to make our stay memorable.
Truly a 'boutique' hotel.
Nothing.
Nothing.
10
Sylvie
Дата отзыва: 10 августа 2025
Emplacement idéal proche de tout dans le vieux quartier, tout peut se faire à pied depuis l’hotel.
La suite familiale a une configuration parfaite avec ses deux chambres vraiment séparées et chacune sa salle de bain. En plus les chambres ont vue sur la ville. Les chambres sont coquettes, confortables et bien insonorisées
L’accueil est exceptionnel notamment grâce à Cara et Cloud qui sont aux petits soins pour leurs clients. Tout est fait pour que chaque séjour soit parfait
Le petit déjeuner est copieux et délicieux.
Le Spa et les massages sont excellents avec là encore un accueil exceptionnel grâce à Helena Alice Lisa.
La piscine sur le toit et son bar sont vraiment appréciables entre les visites. La vue sur Hanoï est incroyable.
Tout était parfait vraiment merci à toute l’équipe du Soleil Boutique. Un 10 +++
Tout était parfait vraiment merci à toute l’équipe du Soleil Boutique. Un 10 +++
8
Lanza
Дата отзыва: 09 августа 2025
Fantastic location. Friendly and helpful staff, Chole was amazing. Wish I could have stayed longer
Room was a little small for luggage if multiple travellers. Perfect for solo
Room was a little small for luggage if multiple travellers. Perfect for solo
10
Gitte
Дата отзыва: 08 августа 2025
De ontvangst en het hoge level van comfort.
Bij aankomst in het hotel werden we persoonlijk begroet met een towel en een sapje. De bell boys brachten onze bagage naar de kamer. We genoten van een cocktail bij het zwembad.
We kregen fruit op de kamer.
Het ontbijt de volgende ochtend was geweldig!
Dank voor dit fijne verblijf!
Niets…alles was perfect
Niets…alles was perfect
10
Anna
Дата отзыва: 08 августа 2025
Gepflegte Unterkunft, tolles umfangreiches Frühstück und wahnsinnig zuvorkommendes Personal! ♥️
10
Florent
Дата отзыва: 06 августа 2025
Central hotel, the room was comfortable and quiet, the pool was a relief in the August heat. But the staff and management are what made the experience outstanding. They were all very attentive, friendly and accommodating. Would definitely come back.
10
Laura
Дата отзыва: 06 августа 2025
Great location, excellent breakfast, professional and kind staff. Thanks to Cara for her kindness.
8
Daniela
Дата отзыва: 04 августа 2025
Posizione eccezionale a 15 minuti a piedi dal lago
10
Florence
Дата отзыва: 04 августа 2025
L’emplacement est bien très bien situé, le personnel est exceptionnel
Rien
Rien
9
Dale
Дата отзыва: 01 августа 2025
Perfect location 2 minute walk from Train Street and close to everything you need.
Walking distance to lake, shops, bars etc
Chloe the most amazing helpful guest relations girl booked us everything we needed including a golf trip.
Special mentions to Cloud, Allie, Duk and Quan, all staff went above and beyond.
Breakfast lovely and fresh
Pool nice with bar
Rooms comfortable
Taxis available and cheap
Nothing didn't like just need to appreciate the hotels have limited space as most buildings are high and thin it's not an issue at all just different to what some maybe used to Would definitely book here again
Nothing didn't like just need to appreciate the hotels have limited space as most buildings are high and thin it's not an issue at all just different to what some maybe used to Would definitely book here again
10
Jo
Дата отзыва: 29 июля 2025
Prijs/kwaliteit zéér goed!! En vooral een goede ligging, vlak bij Train Street en op 10 minuten van het Old Quarter.
Ook het ontbijtbuffet was van het beste dat we in Vietnam gehad hebben
Helemaal niets...
Helemaal niets...
10
Michala
Дата отзыва: 27 июля 2025
Meget venligt og hjælpsomt personale.
Dejligt at det er et lille sted. Værelser og udsigt upåklagelig fra vores værelser på 7. og 10. Etage. Morgenmad god
Vi var glade for pool og rooftopbar. Lille pool men det er fint til hotellets størrelse.
Receptionsområde lidt småt og toiletter i lobby, måske lidt under standard.
Receptionsområde lidt småt og toiletter i lobby, måske lidt under standard.
10
Adriana
Дата отзыва: 26 июля 2025
El personal es muy amable y las instalaciones inmejorables, la piscina estaba super limpia y accesible. El spa y sitio de masajes de los mejores que hemos robado en hanoi.
El olor de la habitación era algo raro por la humedad.
El olor de la habitación era algo raro por la humedad.
10
Laura
Дата отзыва: 26 июля 2025
We had such a wonderful stay at this property! It was our first time visiting Hanoi and they organised a beautiful arrangement in our room for our anniversary. The entire staff were extremely friendly and helpful and gave us so many recommendations for places to eat and sites to see! Great location as it was very central to everything. The buffet breakfast was fantastic and all their facilities and the room itself was perfect and very clean. The hotel was very kind in allowing us to use the pool facilities a day after we checked out too. Will definitely come back to stay at this property if we come to Hanoi again! Thank you for having us ☺️
10
Monika
Дата отзыва: 24 июля 2025
Friendly and exceptionally helpful staff in particular Peter who took care of us no matter what or when we needed him:)
Nothing
Nothing
10
Belen
Дата отзыва: 23 июля 2025
Es el mejor hotel en el que hemos estado durante toda nuestra estancia en Vietnam y el único que coincide las fotos con la realidad. Limpio, cómodo y personal súper amable. Ah, y desayuno muy variado y buenísimo. Cara, Peter y Leo, un auténtico placer!
La única pega que le pongo es que solo tiene un ascensor y a veces tarda mucho en llegar.
La única pega que le pongo es que solo tiene un ascensor y a veces tarda mucho en llegar.
10
Mairi
Дата отзыва: 23 июля 2025
Wonderful hotel in a great location on the edge of the Old Quarter. We had an adjoining room which was perfect for a family of four. The staff were super helpful and friendly, helping us plan a trip to Halong Bay with great communication via What’s App
10
Bogdan
Дата отзыва: 22 июля 2025
Харизматичный персонал, хороший уровень Английского, классный шведский стол на завтрак, высокий уровень сервиса за такую цену, в целом всё good
Номер может показаться маловат
Номер может показаться маловат
10
Emma
Дата отзыва: 20 июля 2025
The staff are friendly and very helpful. In particular, Cara, Leo and the other front desk staff. Nothing was too much of an ask for them. The room was very clean and comfortable. The location was perfect for us. We would definitely book again.
10
Leo
Дата отзыва: 18 июля 2025
Le personnel est à l’écoute et très attentif et agréable
Rien à redire
Rien à redire
9
Stephen
Дата отзыва: 17 июля 2025
Everything was good. The location is good and just outside of the old qtr. breakfast was good and the staff was super friendly.
9
Carla
Дата отзыва: 14 июля 2025
El alojamiento estaba fantástico. Las habitaciones eran amplias y estaban limpias. El personal era muy amable y nos ayudaban con todo lo que necesitáramos. La ubicación era increíble, podíamos ir caminando a todas partes. Muy recomendable.
El desayuno estaba bien, pero faltaban opciones saludables: solamente tenia leche entera y yogur azucarado, deberían incluir leches vegetales y yogur natural. El gym era un poco pobre. En cuanto al personal del buffet, no entienden bien el inglés, por lo que se hace difícil la comunicación para pedir comida.
El desayuno estaba bien, pero faltaban opciones saludables: solamente tenia leche entera y yogur azucarado, deberían incluir leches vegetales y yogur natural. El gym era un poco pobre. En cuanto al personal del buffet, no entienden bien el inglés, por lo que se hace difícil la comunicación para pedir comida.
10
Ai
Дата отзыва: 11 июля 2025
Everything. Great amenities, awesome breakfast choices, the location was perfect and within walking distance to old quarter places of interest including train street.
Room was very big, absolutely gorgeous bathroom and shower, beds very plush and comfortable that we ended up sleeping 12 hours straight once!!!
Staff were amazing especially the front desk Ms.Cara who carefully walked through with us what we needed to know and Mr Peter for getting in touch with me in advance for tour bookings to Ha Long bay.
Seamless experience and stay at Hanoi, thank you!
Nothing
Nothing
10
Joanna
Дата отзыва: 10 июля 2025
Ein perfekter Abschluss unserer Vietnam-Reise. Sehr aufmerksames Personal, sehr freundlich und hilfsbereit.
Zimmer sehr sauber, täglich kostenloses Wasser und ein toller Ausblick über Hanoi. Das Frühstück war sehr lecker, es gab alles, was das Herz begehrt.
Rooftop-Pool ist perfekt um der Hitze zu entfliehen.
2 Minuten entfernt von der Trainstreet.
Würden wir definitiv wieder buchen und können es zu 100% weiterempfehlen. Alles top und ein großes Lob an das Personal.
10
Amina
Дата отзыва: 10 июля 2025
Everything! Cloud and Cara was incredibly helpful! Breakfast was amazing!
10
Amina
Дата отзыва: 10 июля 2025
Perfect hotel in the middle of old quarter! Amazing breakfast and helpful stuff. We stayed here twice on our trip and would not hesitate to return. Great roof top bar and pool as well and amazing breakfast
10
Bråhn
Дата отзыва: 06 июля 2025
We loved our stay at Soleil Boutique Hotel. Great location next to train street and many good restaurants and shops nearby.
The staff were amazing, very helpful and always with a smile on their faces. We are especially thankful for Cara, Cloud and Leo which made our stay lovely.
The room was truly amazing, had everything and was super clean.
9
Laurence
Дата отзыва: 06 июля 2025
L'emplacement parfait.
La chambre spacieuse avec une vue de dingue de la salle de bain. Très agréable.
La piscine chouette pour se rafraîchir.
Juste le lit canapé additionnel n'était vraiment pas confortable. Dur comme du Bois. Le petit déjeuner pas assez occidental. En tout cas à 9h30 il n'y avait plus rien
Juste le lit canapé additionnel n'était vraiment pas confortable. Dur comme du Bois. Le petit déjeuner pas assez occidental. En tout cas à 9h30 il n'y avait plus rien
8
Eden
Дата отзыва: 05 июля 2025
Lovely boutique hotel in Hanoi. It is well located - a few minutes walk to train street and a food street to eat all of the wonderful food Hanoi has to offer. The staff were lovely and the rooms were a nice size. breakfast was quaint but delicious.
The gym entrance is through the dining room so when we had dinner there were sometimes people walking in and out. The elevator also took some time every now and again when every one was using it.
The gym entrance is through the dining room so when we had dinner there were sometimes people walking in and out. The elevator also took some time every now and again when every one was using it.
9
Pol
Дата отзыва: 03 июля 2025
L’hotel està completament reformat i les habitacións són comfortables. La resta, tot excel·lent. El servei molt atent i la ubicació inmillorable pels que volen explorar l’Old Quarter de Hanoi
Les habitacions són bastant petites.
Les habitacions són bastant petites.
9
K
Дата отзыва: 30 июня 2025
siisti,loistava aamiainen,hyvä sijainti,huippu henkilökunta.
7
Charles
Дата отзыва: 19 июня 2025
The hotel is in a walkable area, and the rooms were clean and comfortable. While it does not stand out as a particularly unique boutique hotel, it is one of the few in the area with a pool, which was a key reason we chose it. It also offers more space than most nearby properties. A good option for singles or couples, though less suited for families.
The lobby felt quite minimal compared to other hotels in the area, such as La Siesta. The gym was basic, and the staff provided no orientation or guidance about nearby sites. We were surprised to discover Train Street was just 150 meters to the right of the hotel—something that should have been mentioned at check-in. The staff seemed to know very little about local attractions or tours, apart from the Ha Long Bay cruise. For a hotel with a travel desk, the lack of local knowledge was not acceptable.
The lobby felt quite minimal compared to other hotels in the area, such as La Siesta. The gym was basic, and the staff provided no orientation or guidance about nearby sites. We were surprised to discover Train Street was just 150 meters to the right of the hotel—something that should have been mentioned at check-in. The staff seemed to know very little about local attractions or tours, apart from the Ha Long Bay cruise. For a hotel with a travel desk, the lack of local knowledge was not acceptable.
8
Katelyn
Дата отзыва: 18 июня 2025
Huge thanks to Cara, Louis, Leo, and Cloud for going above and beyond during our stay. They were incredibly kind, generous, and helpful—assisting us with future travel plans, making calls on our behalf, and always offering service with a smile. Their support made a real difference and truly elevated our experience. Exceptional team! A very peaceful stay. The room was spotless, the bed was comfortable, and the hotel was surprising. Would definitely stay again.
10
Sarah
Дата отзыва: 17 июня 2025
A fabulous boutique hotel in a good location in the Old Quarter. Stayed total 6 nights at Soleil during my time in Hanoi - in 2 different rooms - both rooms very clean with nice modern bathrooms.
The buffet breakfast is fantastic with friendly staff. Staff on reception are also very helpful and friendly.
Nothing
Nothing
10
Andrew
Дата отзыва: 01 июня 2025
Cara & Cloud were very accommodating & helped me with all of my requests during my stay.
9
Joan
Дата отзыва: 01 июня 2025
L’hôtel est idéalement situé au cœur du vieux quartier, mais reste étonnamment calme, ce qui est très appréciable. La chambre était jolie, même si un peu petite, avec une très belle salle de bain. Le petit rooftop est charmant et offre une belle vue, tout comme la piscine. Celle-ci est agréable pour se rafraîchir, même s’il y a peu d’espace pour s’installer autour. Le personnel a été très gentil et attentionné, et s’est même occupé de nous fournir une carte SIM à notre arrivée – un vrai plus pour débuter notre séjour sereinement. Un bon point de chute pour découvrir Hanoï !
10
Sophie
Дата отзыва: 26 мая 2025
Le personnel est vraiment adorable. J’adore leur tenue, leur présence discrète mais toujours efficace.
Le mobilier extérieur ainsi que la peinture autour de la piscine auraient besoin d’un petit rafraîchissement. La deuxième piscine (bâtiment 3) n’a plus de filtration il me semble. L’eau y est à plus de 30 degrés.
Le mobilier extérieur ainsi que la peinture autour de la piscine auraient besoin d’un petit rafraîchissement. La deuxième piscine (bâtiment 3) n’a plus de filtration il me semble. L’eau y est à plus de 30 degrés.
10
Veronica
Дата отзыва: 26 мая 2025
Hotel ben tenuto, colazione abbastanza ricca e buona. Staff meraviglioso: estremamente gentile e accogliente con un ottimo servizio di concierge!
Bella anche la vista dallo Sky bar dove c’è anche una graziosa piscina
Camere un pochino piccole
Camere un pochino piccole
7
Carlo
Дата отзыва: 24 мая 2025
L’emplacement, la propreté de la chambre et Le petit déjeuner très bien
Chambres vraiment trop petite, on a du mal à bouger avec 2 valises. J’aurais espéré un meilleur accueil mais il ne faut pas oublier que nous ne sommes pas en Thaïlande mais au Vietnam .
Chambres vraiment trop petite, on a du mal à bouger avec 2 valises. J’aurais espéré un meilleur accueil mais il ne faut pas oublier que nous ne sommes pas en Thaïlande mais au Vietnam .
9
Patel
Дата отзыва: 23 мая 2025
The Central location was perfect so you could experience the hustle and bustle of Hanoi walking distance to the lake and railway street 5 minutes away the experience to see the trains was fabulous
There was no negative
There was no negative
8
Shane
Дата отзыва: 22 мая 2025
Within walking distance to many places of interest.
Staff were excellent in every way and were very helpful and attentive to our needs.
Don’t have any complaints at all
Don’t have any complaints at all
9
Flodrx
Дата отзыва: 21 мая 2025
Localisation très centrale, vue imprenable et piscine très agréable.
L'hôtel propose un service de navette aéroport à un prix très honnête et concurrentiel (et sérieux).
Lit confortable et chambre propre et spacieuse.
La climatisation donne directement sur le lit ce qui n'est pas des plus agréable. Nous sommes descendus à 10h05 pour attraper un café (Petit déjeuner théoriquement servi entre 7h et 10h) : tout était déjà rangé et on nous a gentiment éconduit. Nous avions booké la nuit avec petit déjeuner et étions conscient que nous n'aurions pas un petit dej ayant dépassé l'horaire, mais un café a 5min près ne semblait pas irréalisable....
La climatisation donne directement sur le lit ce qui n'est pas des plus agréable. Nous sommes descendus à 10h05 pour attraper un café (Petit déjeuner théoriquement servi entre 7h et 10h) : tout était déjà rangé et on nous a gentiment éconduit. Nous avions booké la nuit avec petit déjeuner et étions conscient que nous n'aurions pas un petit dej ayant dépassé l'horaire, mais un café a 5min près ne semblait pas irréalisable....
10
Waide
Дата отзыва: 18 мая 2025
We had a lovely stay. Our room was great and the staff were very helpful. Good location.
10
Sylvia
Дата отзыва: 16 мая 2025
Wir waren bereits zum zweiten Mal im Soleil Boutique Hotel und hatten wieder einen wunderbaren Aufenthalt dort. Das Frühstück ist großartig und die Mitarbeitenden waren supernett, insbesondere Peter, der uns mit allem geholfen hat. Wir kommen wieder, wenn wir wieder einmal in Hanoi sind.
8
Mary
Дата отзыва: 11 мая 2025
Water pressure was good. Shower was excellent. Bed was comfortable. Location was good.
10
Laura
Дата отзыва: 09 мая 2025
The location is great, and the staff super helpful. I left my ebook reader in the room and they helped return it to me the same day.
10
Robyn
Дата отзыва: 08 мая 2025
Breakfast is superb. Staff are attentive, lovely and friendly. It is a peaceful oasis in a very hectic, busy, noisy city. Expected was that the rooms are small but they are fully eqipped with all you need and well appointed. This hotels proximity is amazing,close to everything, train street, note cafe etc., so have fun walking around, and there are some great shops close by too. Made our second stay in Hanoi a great stay and so much better than the first. Thanks Soleil.
Nothing. This place is A1.
Nothing. This place is A1.
10
Sylvia
Дата отзыва: 07 мая 2025
Super Lage, schönes Zimmer und alle waren sehr freundlich und zuvorkommend. Peter hat alle unsere Fragen beantwortet und schon im Vorfeld Transfers und einen Ausflug organisiert. Das war super! 😊
8
Bodine
Дата отзыва: 06 мая 2025
Hele fijne kamer. Het bed lag heerlijk en de douche was ook echt fijn. Het ligt op een kwartier afstand van old quarter en op een paar minuten afstand van de trainstreet. Ook was het personeel heel vriendelijk.
Het zwembad was erg klein, ook waren er maar 3 ligbedden. Daarnaast deed de koelkast het nauwelijks op de kamer.
Het zwembad was erg klein, ook waren er maar 3 ligbedden. Daarnaast deed de koelkast het nauwelijks op de kamer.
10
Catherine
Дата отзыва: 06 мая 2025
Breakfast was excellent along with the staff, great location right beside Train Street.
n/a
n/a
9
Charlotte
Дата отзыва: 06 мая 2025
La proximité avec le centre ville et personnel à l’écoute et aidant. Mention spécial pour Peter qui a toujours très réactif et sympathique.
Rien
Rien
10
Nathan
Дата отзыва: 03 мая 2025
We went to the restaurant and waited to be seated after 5 minutes no one had served us so we went next door to the neighbouring hotel and ate.
10
Sylvie
Дата отзыва: 03 мая 2025
Hôtel très bien situé ,à côté du vieux quartier. Pas bruyant. Chambre petite mais tout a fait normal pour la ville de Hanoï où les immeubles sont petits. Très bon petit déjeuner
Rien
Rien
9
Joana
Дата отзыва: 03 мая 2025
Top Lage, sehr aufmerksames und freundliches Hotelpersonal, gutes leckeres Frühstück. Das Personal hat alles getan, dass wir uns sehr wohl gefühlt haben.
10
Taivo
Дата отзыва: 30 апреля 2025
Calm place to relax at after exploring the city. We got help in booking the transport to Ninh Binh, they were really supportive with everything. Highly recommended!
Everything was good!
Everything was good!
9
L
Дата отзыва: 30 апреля 2025
Location was great, could walk almost everywhere. Room service was good and plentyful.
Stayed for 3 nights but didn't see the rooftop bar open. Even if it was, there wasn't really anywhere to sit. Tried to eat in at resturant as we were told it was open. Went into it 3 times but nobody appeared, even after calling out. Went to Silk a few doors away instead.
Stayed for 3 nights but didn't see the rooftop bar open. Even if it was, there wasn't really anywhere to sit. Tried to eat in at resturant as we were told it was open. Went into it 3 times but nobody appeared, even after calling out. Went to Silk a few doors away instead.
10
Granger
Дата отзыва: 29 апреля 2025
What a fantastic hotel. Great location, beautiful rooms, very good breakfast, and a rooftop pool to come back to after exploring the city. Special thanks to Cara, Peter,Leo, and Cloud for their outstanding service
10
Florina
Дата отзыва: 28 апреля 2025
Gute Lage, Zimmer ruhig, vielleicht etwas klein. Sehr sauber, geschmackvoll eingerichtet, gemütlich, wirkt wie neu. Tolles Frühstücksbuffet, Hotelpersonal sehr freundlich und hilfreich. Schöne rooftop Bar mit kleinem Pool. Gym und spa habe ich nicht besucht.
7
Jörn
Дата отзыва: 25 апреля 2025
Das Personal ist unkompliziert und hilfsbereit. Hotel liegt nur ein paar Geh-Minuten von der Train Street entfernt. Roof- Top mit Pool bietet guten Blick auf die Stadt, vor allem abends. Frühstück bietet gute Auswahl.
Sehr kleine Zimmer. Pool ist aufgrund baulicher Eigenschaft recht klein und wurde bei uns 2x als „Sauf-Pool“ genutzt. Bereits bei 6-7 Personen kommt der Pool an seine Grenzen.
Sehr kleine Zimmer. Pool ist aufgrund baulicher Eigenschaft recht klein und wurde bei uns 2x als „Sauf-Pool“ genutzt. Bereits bei 6-7 Personen kommt der Pool an seine Grenzen.
10
Karen
Дата отзыва: 23 апреля 2025
We had a late checkin where James at reception was very polite and helpful
Breakfast was excellent with a wide variety of food choices
Jenny bade us farewell and was eager to share her experiences with us and suggested places to go
nothing
nothing
10
Karyn
Дата отзыва: 22 апреля 2025
I really enjoyed my stay at the Soleil Hotel in Hanoi. It’s in a great central location but still feels peaceful and relaxing. The room was a good size, modern, and had a beautiful bathroom. The staff were super friendly and helpful, especially when it came to booking tours and giving local recommendations. Would definitely stay here again!
Nothing
Nothing
9
Axel
Дата отзыва: 22 апреля 2025
The staff is very attentive, the breakfast is delicious in the room while small are well designed and optimized.
The towels are a bit outdated
The towels are a bit outdated
10
Catherine
Дата отзыва: 22 апреля 2025
Great choice
There wasn't anything to dislike
There wasn't anything to dislike
10
Helen
Дата отзыва: 20 апреля 2025
This hotel was a sanctuary in a very busy city. The rooms were comfortable and well clean. The staff were friendly but professional especially James who was very helpful on a problem that arose. The breakfast was wonderful with so much choice. The spa is definitely worth finding time to use.
Unfortunately for me I couldn’t do the roof top bar as i suffer from vertigo and the side looked straight down. This wasn’t an issue for the rest of my family but I wasn’t able to use the pool
Unfortunately for me I couldn’t do the roof top bar as i suffer from vertigo and the side looked straight down. This wasn’t an issue for the rest of my family but I wasn’t able to use the pool
10
Michelle
Дата отзыва: 16 апреля 2025
Brilliant hotel, right in the middle of the Old Quarter so very easy to get around. But its an oasis in the chaos - with a great roof top bar and pool. The hotel reception staff are exceptional and they are super helpful. I will most certainly go back and would recpmmend it to anyone.
10
Alice
Дата отзыва: 14 апреля 2025
Awesome location, seriously awesome breakfast. This hotel is a peaceful escape from the crazy city whilst being amongst it all. Jenny James and Liam were fantastic. Pool is added bonus.
10
Liniee
Дата отзыва: 13 апреля 2025
Zentrale Lage. Sehr freundliches und hilfsbereites Personal.
Frühstück gute Auswahl.
Zimmer schön jedoch sehr klein, aber ausreichend.
Cooler Pool auf dem Dach.
9
David
Дата отзыва: 11 апреля 2025
L'hôtel est très bien situé au centre d'Hanoï
Petit déjeuner excellent et personnel très gentil
L'hôtel est sur une rue très bruyante nous étions au neuvième étage donc assez calme mais pour les chambres des étages inférieurs il doit y avoir du bruit Le wifi moyen dans la chambre
L'hôtel est sur une rue très bruyante nous étions au neuvième étage donc assez calme mais pour les chambres des étages inférieurs il doit y avoir du bruit Le wifi moyen dans la chambre
10
Samuel
Дата отзыва: 09 апреля 2025
The room, breakfast, rooftop, everything about the hotel was amazing. It felt as if the staff magically knew what we needed — without us needing to say anything! Thank you in particular to Cloud, Leo, Peter, and Jenny. Getting to stay here made our honeymoon.
10
Ilk
Дата отзыва: 09 апреля 2025
Jenny Cloud Leo Peter waren sehr kompetent hilfreich und freundlich
Ein super Team
9
Markus
Дата отзыва: 07 апреля 2025
Gute Lage, sehr netter Service, vor allem Cara und Cloud waren sehr freundlich und hilfsbereit. Frühstück konnte dazu gebucht werden, es wurde eine schöne Auswahl an leckeren Sachen angeboten. Auch hier war der Service top.
Eigentlich hat alles gepasst, nur der Zugang zum Fitnessraum durch den Frühstückbereich war ein wenig ungewöhnlich
Eigentlich hat alles gepasst, nur der Zugang zum Fitnessraum durch den Frühstückbereich war ein wenig ungewöhnlich
9
Paul
Дата отзыва: 04 апреля 2025
Good breakfast, excellent location for city centre.
9
Sandrino
Дата отзыва: 04 апреля 2025
Had a wonderful second stay as left luggage for a 2 night halong bay cruise the hotel kept luggage safe for our return. What can I say just perfect bed had balloons and real flowers on the hotel Staff are amazing the food is amazing and that lovely Jenny on front desk is just amazing. Always big smile and responds to messages promptly. The other lady on front desk Cara I think is also very nice seeing us off when leaving. Jenny though is just a lovely lady and so helpful .
10
Jarrod
Дата отзыва: 04 апреля 2025
The hotel staff were super friendly and always wanting to please. The location was great and I loved the personal service we received! The restaurant was also great including the best buffet breakfast we had on our trip!
Nothing it was fantastic!
Nothing it was fantastic!
9
Jacqueline
Дата отзыва: 04 апреля 2025
Le petit déjeuner est super. Le personnel très sympa et souriant.
L'hôtel est bien placé pas loin du train qui passe entre les commerces et proche de la prison à visiter absolument.
Le bruit de la rue est bien atténué dans la chambre.
La chambre est petite mais en plein centre ville ce n'est pas surprenant. Le dîner est un peu décevant car les personnes ne comprennent pas bien l'anglais
La chambre est petite mais en plein centre ville ce n'est pas surprenant. Le dîner est un peu décevant car les personnes ne comprennent pas bien l'anglais
9
Jonathan
Дата отзыва: 03 апреля 2025
Great location
Room was very clean, spacious, nicely decorated and the bed was really comfy.
Their spa is really nice and soothing.
The entire staff were kind, friendly and helpful. Special shout out to Cara and to Alice from the spa!
Though there are few little points that could be improved, the experience was great and overall great value for money.
10
Sandrino
Дата отзыва: 02 апреля 2025
Excellent hotel staff really good food really nice good variety and quiet considering the busy area . Close to shopping places to eat and 7 mins from train street
9
M
Дата отзыва: 31 марта 2025
Super Lage für einen Städtetrip, mitten im Geschehen! Frühstück sehr gut, Personal auch.
Im Zimmer war es schon sehr laut, das Hupen von der Strasse war sehr lange zu hören.
Im Zimmer war es schon sehr laut, das Hupen von der Strasse war sehr lange zu hören.
8
Joanna
Дата отзыва: 31 марта 2025
Es war ein schöner Aufenthalt. Das Hotel ist sehr zentral. Das gesamte Personal ist sehr freundlich und zuvorkommend. Die Zimmer sind sauber, ein Balkon wäre allerdings schön gewesen. Das Frühstück war auch gut.
10
Luca
Дата отзыва: 29 марта 2025
Die Unterkunft war sehr sauber und das Personal war äußerst freundlich !
Die Unterkunft und vor allem Peter von der Rezeption hat unsere Ausflüge organisiert und alles lief reibungslos ! Wir waren sehr froh unsere Zeit in Hanoi in diesem Hotel verbracht zu haben und empfehlen es jeden !
7
Michele
Дата отзыва: 29 марта 2025
This hotel had great location and the staff were very helpful.
8
Christine
Дата отзыва: 28 марта 2025
Tolles Personal,sehr hilfsbereit—-Zimmer waren kleiner und „magerer“ eingerichtet,als auf den Booking.com-Seiten abgelichtet.Preis-Leistungs-Verhältnis für Hanoi eher mittelmäßig,da es auch kein Restaurant oder eine Bar gab.Sehr sauber.Top-Lage zur Erkundung der Stadt.
10
Maddern
Дата отзыва: 27 марта 2025
Great location to explore, close by to all the main attractions.
Very clean and the staff went above and beyond to help, especially Cara, Jenny, Charle & Leo.
Would highly recommend!
9
Nicolas
Дата отзыва: 27 марта 2025
Très propre, bien isolé, et soins au spa supers !
10
Kathryn
Дата отзыва: 24 марта 2025
Friendly, helpful staff. Great roof top ar and pool.
Stay was perfect.
Stay was perfect.
10
Robert
Дата отзыва: 23 марта 2025
We have just spent a wonderful 4 nights at Soleil Boutique Hotel in Hanoi. I had done a lot of work looking on social media for reviews on Hanoi properties in the Old Quarter and this property always rated highly.
We booked a suite room with Balcony, a large room on the corner of the 9th floor with a small balcony, table and two chairs providing a great view over the streets below.
The room was a generous size with a large well appointed bathroom which included a bath and was very comfortable .
The water pressure was not very strong however and the temperature not as hot as we would prefer.
The king bed was comfortable with really nice pillows.
There is a mini bar serviced daily with beer, soft drinks and nibbles at very reasonable prices .
Breakfast was excellent and had a variety of eastern and western dishes.
There is a pool and bar on the top floor which we didn’t get to use as the weather was not suitable during our stay, but looked great.
The location is fantastic with a 30 minute walk taking you to Hoan Kiem lake, all the bars and restaurants around the 1 square kilometre area of the Old Quarter and close to the French Quarter.
You can exchange money at the hotel but the staff also recommended a place a few minutes walk away.
There are a couple of mini markets close by for supplies and laundry can be arranged by the hotel on a per kilo rate which was a great service
The Soleil Spa, situated in the hotel’s basement, was very nicely appointed, calm and provided a pleasing menu of options. My wife selected the two hour Soleil signature massage and was very impressed with the professionalism, skill and kindness of her therapist Henny.
Finally, the staff.
All staff provided world’s best customer service , always smiling, always offering advice.
The staff at breakfast each morning were always on hand to take orders for eggs, carry your tea or coffee or accomodate any dietary requirements.
Nothing
Nothing
10
Alessandro
Дата отзыва: 20 марта 2025
Struttura accogliente, pulita e ottimamente posizionata.
Colazione abbondante e varia.
Staff disponibile e gentile, Cloud, Cara, Leo, Jenny e, in particolare, Peter.
Nulla
Nulla
9
Antoine
Дата отзыва: 20 марта 2025
Personnel attentif très agréable. Hotel très bien situé pour visiter le vieil Hanoi
10
Sonia
Дата отзыва: 18 марта 2025
L'accueil et la disponibilité du personnel.
La grande serviabilité et les bonnes recommandations du personnel, spécifiquement de Cara et Charles.
La situation géographique exceptionnelle.
10
Andrea
Дата отзыва: 18 марта 2025
Very cool hotel with all you need nearby. Clean and cozy rooftop bar with a pool.
The staff were amazing, especially Charles, Leo, James and Clou were tremendously nice and helpful.
Recommendable for a short but also a longer stay in Hanoi.
Nothing at all to complain about.
Nothing at all to complain about.
10
Karina
Дата отзыва: 17 марта 2025
Fikk god hjelp av Peter og de andre i resepsjonen med booking av turer.
Fin beliggenhet for å utforske old quarter👌
7
Per
Дата отзыва: 17 марта 2025
Located in the old town it was very close to the different sightseeing spots and restaurants in Hanoi. You could easily walk everywhere.
A lot of noise from the street (honking) is leaking into the room (even though our room was on the 7th floor) and it’s hard to sleep without headphones/ ear buds. It’s our first time in Hanoi so not sure what to expect or if this is the case for most hotels in the area.
A lot of noise from the street (honking) is leaking into the room (even though our room was on the 7th floor) and it’s hard to sleep without headphones/ ear buds. It’s our first time in Hanoi so not sure what to expect or if this is the case for most hotels in the area.
10
Lilly
Дата отзыва: 11 марта 2025
Super Lage
Überaus aufmerksames Personal
Besonderen Dank an Mrs Jenny die uns kurzfristig noch alles gebucht hat
7
Vincent
Дата отзыва: 09 марта 2025
Le personnel accueillant et serviable. Les chambres sont très grandes et la salle de bain est top. Bon petit déjeuner.
Piscine malheureusement beaucoup trop froide. Impossible de se baigner en mars. L'énorme problème de cette hôtel surtout à ce prix et ce niveau de qualité est l'insonorisation, c'est une catastrophe. Les chambres côté rues sont très bruyantes et il faut mieux avoir de bons bouchons d'oreilles pour savoir dormir correctement, dommage sinon cela méritait un 9.
Piscine malheureusement beaucoup trop froide. Impossible de se baigner en mars. L'énorme problème de cette hôtel surtout à ce prix et ce niveau de qualité est l'insonorisation, c'est une catastrophe. Les chambres côté rues sont très bruyantes et il faut mieux avoir de bons bouchons d'oreilles pour savoir dormir correctement, dommage sinon cela méritait un 9.
10
Adam
Дата отзыва: 09 марта 2025
Great location
Extremely clean
Lovely staff
Nothing
Nothing
10
Janine
Дата отзыва: 06 марта 2025
Schönes Hotel mit super Lage. Hatte alles was man braucht. Das Personal (besonders Peter) war wirklich sehr hilfsbereit und unterstützte uns beim Buchen aller Ausflüge/Busse etc. Eindeutige Empfehlung!
10
Einar
Дата отзыва: 06 марта 2025
Absolutely fantastic experience, 10/10. Overall, the hotel has nice interiors and is very clean. The room is clean, cozy and has a comfy bed. Very quiet even though it’s right in the middle of the old quarter. The breakfast is one of the best I’ve ever had at an hotel. A nice mix of vietnamese and western cuisine. A few of the dishes changed each day, so you could always try something new.
The roof top bar is fantastic, great cocktails and a nice view. The best place to relax after a hectic day in Hanoi.
What really makes this hotel stand out though is its staff. Just wow. They are so friendly and helped us with everything from restaurants, to getting us tickets to see a football match and arraging day trips. I don’t think I’ve ever felt so welcome in an hotel before. Thank you so much to all the staff, especially Lucas and Jenny, but also Charles, Peter and Leo.
10
Dik
Дата отзыва: 05 марта 2025
We had a super time in the suite with city. We came especially to rest and charge our batteries. The SPA was really nice and relaxing. The staff (Charles, Jenny, Leo and Cloud) were clam and very kind.
10
Alison
Дата отзыва: 03 марта 2025
Staff were friendly, helpful and caring. Hotel was clean and facilities/food were great. My husband was unwell and they couldn't do more to help.
7
Caoimhe
Дата отзыва: 02 марта 2025
Comfy bed and excellent location
Were made by staff to give good reviews of hotel and services, not many vegetarian food options
Were made by staff to give good reviews of hotel and services, not many vegetarian food options
9
Steven
Дата отзыва: 26 февраля 2025
We stayed in the top room with a great view of the city and a round bed (suite with terrace). There was a luxurious bathtub and lots of closet space. The weather was cold and rainy while we were there, and we were glad our room had central heating. The room was large and modern, although not decorated to the level of a top hotel. Because of the weather we didn't get to enjoy the rooftop bar, pool or use our balcony. The staff spoke very good English and were very helpful to us with restaurant and tourism recommendations. The hotel is very close to the train street which was entertaining.
The breakfast was sufficient but not extraordinary. A huge variety of options but not all delicious. Could have used fresher or better quality croissants and bread and a healthy cereal option.
The breakfast was sufficient but not extraordinary. A huge variety of options but not all delicious. Could have used fresher or better quality croissants and bread and a healthy cereal option.
10
Jan
Дата отзыва: 25 февраля 2025
very helpful staf !!
jenny, charles, james, leo, louis, cloud
perfect location
perfect location
10
Frank
Дата отзыва: 23 февраля 2025
Ausgezeichnetes Frühstück mit täglich wechselndem Angebot. Sehr gute Lage nahe zu allen wesentlichen Sehenswürdigkeiten. Bei gebuchten Touren Abholung immer direkt vom Hotel. Gute und günstige Restaurants und Lokale mit landestypischen Angeboten in direkter Umgebung. Sehr freundliches und entgegenkommendes Personal.
Alles war bestens
Alles war bestens
9
Diane
Дата отзыва: 22 февраля 2025
We had the suite and this was fantastic. The room was huge and the bed so comfortable.
Nothing
Nothing
10
Kevin
Дата отзыва: 19 февраля 2025
The breakfast was OK, the room was exceptional must have been best in hotel
Choice of evening menu
Choice of evening menu
10
Beatrice
Дата отзыва: 18 февраля 2025
We had an amazing stay. Charles, Louis, leo and Jenny were very kind and their service were perfect
8
Lucy
Дата отзыва: 18 февраля 2025
Comfortable beds, friendly staff and a great breakfast buffet with lots of variety that changed daily.
We had to pay an expensive early check in fee for coming earlier than the check in time. Expected the pool area to be bigger and was not heated during the colder months.
We had to pay an expensive early check in fee for coming earlier than the check in time. Expected the pool area to be bigger and was not heated during the colder months.
10
Hayden
Дата отзыва: 17 февраля 2025
Spotless room, quick and efficient service, good breakfast
10
Martina
Дата отзыва: 16 февраля 2025
Väldigt bra hotell på ett bra läge. God frukost och trevlig personal. Vi fick hjälp av Peter när vi anlände. Han va väldigt trevlig och hjälpte oss med det mesta
Gymmet kunde varit bättre. Behövs mer utrustning
Gymmet kunde varit bättre. Behövs mer utrustning
7
Martine
Дата отзыва: 16 февраля 2025
Goede ligging
Heel goed ontbijt
Vriendelijk personeel
Gewone kamers erg klein Te prijzig
Gewone kamers erg klein Te prijzig
10
Dorottya
Дата отзыва: 15 февраля 2025
We had an excellent stay at this hotel! Peter and his front desk team were fantastic—always welcoming, professional, and eager to help. Peter, in particular, went above and beyond to assist us in navigating the complexities of organising our day trips, making our experience seamless and enjoyable.
The entire hotel staff was exceptionally polite and professional, ensuring we felt well taken care of throughout our stay. Our room was fantastic—elegantly designed, spacious, and with a classy feel that added to the overall comfort.
The hotel’s location is another major plus. It’s situated in a great spot in the city, close to many must-visit places, making it incredibly convenient for sightseeing.
Overall, a superb experience, and we wouldn’t hesitate to stay here again!
-
-
10
Sophie
Дата отзыва: 14 февраля 2025
Very clean, and the staff is really nice and helpful. Perfect location, next to train street, old quarter. Thank you Jenny, Cara, Leo, cloud and Charles
All good!
All good!
10
Rachael
Дата отзыва: 13 февраля 2025
Great location, quiet, clean, stylish room. Excellent breakfast and facilities. Staff were very friendly and helpful, especially Charles, James & Leo.
10
Sarah
Дата отзыва: 12 февраля 2025
Absolutely everything. Location, staff, rooms, breakfast, everything was 5 star and more. One of the best hotels I’ve ever stayed in. They made every effort to make our stay special and so kid friendly too. Special thanks to the reception team and staff including Cara, Charles, Peter, and Leo. We would love to come back.
7
Rebecca
Дата отзыва: 08 февраля 2025
The staff were amazing and very helpful with any questions or queries we had! The location was also walking distance around the old quarter!
10
Sanjay
Дата отзыва: 05 февраля 2025
Jenny and Louis at reception took care of us and they were excellent in helping and guiding us. They speak great English and are v friendly.
Near train street and old quarters walking distance to the lake and to the B52 museum Breakfast was excellent with lots of choices like fruits meats pho and bread. We had omelettes and a good selection of buffet dishes. The restaurant staff in the hotel were quick and good.
Near train street and old quarters walking distance to the lake and to the B52 museum Breakfast was excellent with lots of choices like fruits meats pho and bread. We had omelettes and a good selection of buffet dishes. The restaurant staff in the hotel were quick and good.
10
Antony
Дата отзыва: 05 февраля 2025
Nous avons passé un excellent séjour . Le personnel était aux petits soins et avant d arriver nous étions en contact avec Peter qui est une personne EXTRAORDINAIRE !
Il était toujours disponible , nous a aidé a organisé une sortie au théâtre et a fait tout son possible pour nous faire bénéficier de la moon suite qui n etait pas disponible au moment de la réservation .
Vous pouvez donc aller dans cet hôtel les yeux fermés !
10
Christoph
Дата отзыва: 05 февраля 2025
Super Lage und wir hatten ein Zimmer mit Balkon gebucht, welcher wirklich groß war. Trotz der Lage direkt an der Straße war es ruhig und wir konnten super schlafen. Das Personal war super nett und hilfsbereit.
9
David
Дата отзыва: 03 февраля 2025
Excellent value for money. Lovely hotel in perfect location. Lovely roof-top bar and swimming pool though it was too cold to enjoy either.
Friendly and very helpful staff
9
William
Дата отзыва: 03 февраля 2025
excellent location, close to attractions, restaurants, and overall good walking area. Helpful and friendly staff, enjoyable breakfast.
not much of a view from our room but was only for short stay
not much of a view from our room but was only for short stay
10
Lennart
Дата отзыва: 02 февраля 2025
Die Lage ist super und Leo und Charles an der Rezeption waren super freundlich. Die direkte Nähe zur TrainStreet ist genial.
Relativ teuer!
Relativ teuer!
8
Aisha
Дата отзыва: 02 февраля 2025
Breakfast buffet was great and decently priced. Conveniently located hotel close to tourist destinations and lots of restaurants.
8
Lantin
Дата отзыва: 29 января 2025
Nous avons été très bien accueillis et aides tout au long de notre séjour par Cara et Peter. Un grand remerciement pour eux.
10
Susan
Дата отзыва: 28 января 2025
the breakfast was great. lots of choice. the service was excellent.
the location was perfect for us, with great views across Hanoi.
all the receptionists were there for anything we were unsure of, or needed help with, like booking trips or taxis.
the bell boy Liam and Receptionist Cara were so helpful.
the pool was a bit chilly.
the pool was a bit chilly.
8
David
Дата отзыва: 28 января 2025
Excellent location. main activities at walking distance.
Small room but with all we need.
Small room but with all we need.
9
Angelica
Дата отзыва: 25 января 2025
The location was great right so close to train street. The rooms were clean and comfortable and the staff very friendly. We only stayed one night but it met all our needs.
Nothing was all good
Nothing was all good
9
Ian
Дата отзыва: 24 января 2025
Very central hotel. Room was very small but not a problem. Bathroom was fantastic. Breakfast was super good, lots of different things and a variety of different things each day
No coffee machine for a latte or cappuccino which was a real shame for a hotel this good Soundproofing isn’t the best but good for a building of its age. Only heard talking on our last morning, but that could have been disrespectful neighbours not keeping voices down
No coffee machine for a latte or cappuccino which was a real shame for a hotel this good Soundproofing isn’t the best but good for a building of its age. Only heard talking on our last morning, but that could have been disrespectful neighbours not keeping voices down
9
Joël
Дата отзыва: 23 января 2025
Magnifique hotel. Les chambre et les lits sont très confortable. Nous avons sejournée dans 2 type de chambre. Une standard et une suite. Les suite sont enorme. Les standard sont d'une bonne dimension. Toujours très propres. Hotel très bien situé car juste à la limite du centre ville. Tout est faisable à pied. Le personnel est très serviable.
Bruit de la rue qui s'entand depuis les chambres (au Vietnam si vous êtes dans le centre de Hanoi ou Saigon c'est toujours un probleme). Petit déjeuner moyen. J'aurais préféré plus de plats Vitnamien.
Bruit de la rue qui s'entand depuis les chambres (au Vietnam si vous êtes dans le centre de Hanoi ou Saigon c'est toujours un probleme). Petit déjeuner moyen. J'aurais préféré plus de plats Vitnamien.
7
Sergio
Дата отзыва: 22 января 2025
Esta genial ubicado y está muy bien, pero creo que es un hotel para disfrutar en verano.
Para lo que vale, si no vas a usar la piscina no merece la pena, hay opciones similares mucho más economicas. El desayuno creo que era un poco pobre para el precio que tiene.
Para lo que vale, si no vas a usar la piscina no merece la pena, hay opciones similares mucho más economicas. El desayuno creo que era un poco pobre para el precio que tiene.
8
Jayne
Дата отзыва: 21 января 2025
Smart, clean and comfortable
No restaurant for snacks, lunch or dinner. No indoor bar area to enjoy an aperitif or cocktail, instead we used another hotel.
No restaurant for snacks, lunch or dinner. No indoor bar area to enjoy an aperitif or cocktail, instead we used another hotel.
10
Max
Дата отзыва: 20 января 2025
The hotel was absolutely lovely - and incredibly well-maintained and clean. With a beautiful interior and a luxurious bathroom. Our flight left late the next day, so we were able to leave our luggage at the hotel all day after checkout and even use the shower by the pool to freshen up before leaving. Overall, a great experience in a great location to explore Hanoi’s old town.
Only thing was that the breakfast buffet was a bit small!
Only thing was that the breakfast buffet was a bit small!
7
Tina
Дата отзыва: 17 января 2025
Very central
Staff were amazing
Noise between rooms are very bad Doors slamming No sound proofing acoustics between rooms at all Roof top not fantastic needs work
Noise between rooms are very bad Doors slamming No sound proofing acoustics between rooms at all Roof top not fantastic needs work
10
Inese
Дата отзыва: 17 января 2025
The location is perfect for exploring the old town centre. The staff (Jenny, Louis, Leo, Peter) were very helpful with recommendations of places to see and eat. Also Fiona in the hotel spa was great. We had very good massages. The breakfast had a decent selection of food and was served in a very beautiful dining room. From the rooftop terrace you get the most beautiful view of the sun setting above the city
10
Cindy
Дата отзыва: 15 января 2025
Heerlijk ontbijt, fijne rooftop, zwembad wel vrij koud.
10
Jessie
Дата отзыва: 14 января 2025
The breakfast included was delicious and the long time frame very convenient. Staff were so friendly and always willing to help book things etc. or just there to help. The pool was very nicely looked after and cleanliness was very good as well, supplied with bottled water, and more than enough resources. The massage parlour included is incredible and you get 20% off with the booking so that is amazing as well.
10
Antony
Дата отзыва: 13 января 2025
The Soleil Boutique Hotel is an easy safe walk to everything you must see. Jenny your hostess welcomed us on arrival and always went out of her to help us with any questions and was a welcome smile on return on a day out. Jenny was gladly supported by Cloud and Louis who gave us tips on what to see or where to eat. Highly recommend staying at the Soleil Boutique Hotel in Hanoi.
Only because it was winter, but the roof top bar could have been open later at night. But we understood its open longer other times of the year.
Only because it was winter, but the roof top bar could have been open later at night. But we understood its open longer other times of the year.
8
Nathalie
Дата отзыва: 12 января 2025
Sehr zentrale Lage & freundliche, zuvorkommende Mitarbeiter.
Leider ein erhöhter Lärmpegel.
Leider ein erhöhter Lärmpegel.
10
Mareike
Дата отзыва: 11 января 2025
Wir waren rundum zufrieden. Tolles Frühstück, super Service, perfekte Lage!
10
Rebecca
Дата отзыва: 10 января 2025
SOLEIL BOUTIQUE HOTEL
Great location. Easy walk to all the sites. Good restaurants in local area. Very close to Train Street. Lovely hotel. Rooftop bar and pool a great touch. Staff fabulous and really helpful. A great find in Hanoi. Particular mention to Jenny, Peter, Lois and Liam.
It was great. Nothing to dislike.
It was great. Nothing to dislike.
10
Mareike
Дата отзыва: 10 января 2025
Wir sind rundum zufrieden. Das Personal ist durchweg extrem freundlich, das Frühstück ist abwechslungsreich und lecker und der Pool und die Bar sehr schön. Die Lage ist super um sich Hanoi anzuschauen. Zu dem Preis unschlagbar.
10
James
Дата отзыва: 10 января 2025
This was our second stay here - it's in a great spot, a short walk into town and near lots of nice restaurants, cafes and eateries - without the chaos and noise of old town.
The staff are lovely, and the facilities were great.
10
Vanessa
Дата отзыва: 09 января 2025
Excellent location. Beautiful and clean hotel. Bathroom is new. Rooms are perfect, just a bit smaller than the pictures but perfectly clean and with everything you need. Breakfast is complete and staff is nice and always very helpful. Pool at the rooftop with the bar is also nice.
9
Paul
Дата отзыва: 06 января 2025
Location. Facilities. Comfortable rooms and bedding
10
James
Дата отзыва: 06 января 2025
The room was clean, had good light and the bathroom was spacious. The hotel was in a great spot, a short walk from lots of restaurants, bars, and train street. Also a short walk into old town.
We stayed in old town last time and it was very noisey, this hotel was much quieter - only the odd loud guest checking in late.
Nothing - the hotel was great.
Nothing - the hotel was great.
10
Woori
Дата отзыва: 31 декабря 2024
하노이 중심에서 가까운 위치, 기차길 가는데 쉬웠음! 숙소도 완전 편안하고, 친절한 스태프들 덕분에 잘 쉬다감. 마사지 강추(해피아워 10시-2시는 할인 적용)
없음
없음
9
Cara
Дата отзыва: 28 декабря 2024
Old Quarter location was good, staff were friendly and helpful.
7
Alina
Дата отзыва: 28 декабря 2024
Персонал классный, отлично говорят по-английски, мало слов, всё по делу. Помогли со всеми вопросами, что у нас были. неплохой спа, чисто, говорят по-английски настолько, что можно объяснить, чего хочешь, хороший массаж.
Кондиционеры дуют на кровати прямо в лицо🙄 сложно было спать, а без них - жарко.
Кондиционеры дуют на кровати прямо в лицо🙄 сложно было спать, а без них - жарко.
10
Andrea
Дата отзыва: 28 декабря 2024
Excellent hotel in a great location and the staff are superb. JENNY was absolutely fantastic and helpful. Highly recommend this hotel to everyone!!
10
Markus
Дата отзыва: 27 декабря 2024
tolle Mitarbeiter.
Danke auch noch einmal an Peter: Er hat uns zu sehr fairen Preisen klasse Touren zur Halong Bucht und nach Ninh Binh organisiert (entspannt über WhatsApp).
Sehr schöner Pool auf dem Dach mit Bar
Perfekte Lage
Schöner Gym
Uns fällt nichts ein
Uns fällt nichts ein
9
Adele
Дата отзыва: 26 декабря 2024
This hotel was amazing. Excellent location - walk to everything. The breakfast was great and varied, definitely something for everyone. The staff, Charles, Jenny & Leo were super helpful, friendly & knowledgeable. We had the family suite which included 2 double rooms, both with en suites and travelled with another family who had the same set up & were equally impressed. Handy little fitness centre which I used each morning. Highly recommended
8
Garance
Дата отзыва: 23 декабря 2024
Les personnes à la réception sont adorables.
L'hôtel est beau et propre.
Les excursions proposées sont des gros groupes de touristes et nous n'avions pas saisi ça. La chambre est propre et confortable, mais pas de pression d'eau. Pas beaucoup d'options végétarienne au petit déjeuner. En soit l'hôtel est sympathique, beau, propre et l'équipe est très à l'écoute, mais c'est beaucoup trop cher pour Hanoï. Nous n'avons pas eu le temps de creuser nos recherches en le réservant mais nous aurions pu payer tous les autres hôtels du voyage avec ce budget.
Les excursions proposées sont des gros groupes de touristes et nous n'avions pas saisi ça. La chambre est propre et confortable, mais pas de pression d'eau. Pas beaucoup d'options végétarienne au petit déjeuner. En soit l'hôtel est sympathique, beau, propre et l'équipe est très à l'écoute, mais c'est beaucoup trop cher pour Hanoï. Nous n'avons pas eu le temps de creuser nos recherches en le réservant mais nous aurions pu payer tous les autres hôtels du voyage avec ce budget.
9
Maziar
Дата отзыва: 22 декабря 2024
Location is great, breakfast is good with a few selections from the menu. Shout out to Liam, he is amazing. Also thank you to Charles, Jenny and Leo for your hospitality and useful information. The pool on the roof terrace is nice, but cold in late December! Room was clean and service was great!
Perhaps coffee can be better as its more like nescafe or similar...
Perhaps coffee can be better as its more like nescafe or similar...
9
Gabriele
Дата отзыва: 20 декабря 2024
Very close to train street and Hoan Kiem lake
Small room but great location
Small room but great location
10
Michelle
Дата отзыва: 19 декабря 2024
Gemütlich Betten, leckeres Frühstück, sehr gute Lage
Das Housekeeping war sehr laut am Morgen.
Das Housekeeping war sehr laut am Morgen.
10
Daniela
Дата отзыва: 19 декабря 2024
We enjoyed our stay here, the location is really good, walking distance to the major attractions. Breakfast was really good, with both local and international dishes, plenty of options. The room was quiet, although the hotel is on a busy street. All staff was very kind and helpful, and especially the reception staff, Jenny, Charles, Leo and Liam. They helped us with our luggage, booking taxi, calling tour agencies. I totally recommend this hotel :)
10
Prashanth
Дата отзыва: 19 декабря 2024
they really looked after us and we're incredibly hospitable. they gave us a gift when we left as well. it was clean and location was great based in old quarter
everything was good
everything was good
10
Adam
Дата отзыва: 17 декабря 2024
Very nice property and friendly staff with great location
None
None
10
Chloe
Дата отзыва: 14 декабря 2024
This hotel is exceptional! The rooftop bar had magnificent views and a modern vibe. Breakfast spread was great!
There is also space and massage services located at the basement, providing much convenience and comfort to my sore legs.
Bathroom was really big, love it! 😀
Nothing!
Nothing!
10
Alvise
Дата отзыва: 13 декабря 2024
La posizione, lo staff (specialmente Peter), i servizi offerti.
Le camere sono un po’ piccole, ma non è un vero difetto.
Le camere sono un po’ piccole, ma non è un vero difetto.
10
Marco
Дата отзыва: 07 декабря 2024
Top Lage im Old Quarter von Hanoi mit gut ausgestatteten Zimmern und einem sehr guten Frühstück.
10
J
Дата отзыва: 06 декабря 2024
Prachtig hotel met een leuk rooftop zwembad. Het personeel is ontzettend vriendelijk.
Khoi de chauffeur die ons naar de luchthaven bracht was zo behulpzaam, vertelde onderweg veel over de omgeving.
10
Elaine
Дата отзыва: 05 декабря 2024
Amazing buffet breakfast, eggs cooked to order, fantastic selection.
The suite was amazing, great space with fabulous terrace.
Extremely helpful staff, at reception, Jenny, Louis, Peter, Chloe & Liam. Lovely roof top pool & cocktails. Great location & spotlessly clean. Would recommend.
Absolutely nothing
Absolutely nothing
8
Bianca
Дата отзыва: 03 декабря 2024
De locatie, het hotel ligt heel centraal en vlakbij train station, fantastisch ontbijt, staf was erg behulpzaam en vriendelijk, kamer was schoon, goed bed
-
-
10
Ml
Дата отзыва: 03 декабря 2024
Sehr angenehmer Aufenthalt, prima Ausstattung, ruhig trotz zentraler Lage, gutes Frühstück, sehr aufmerksames Personal im Service, sehr engagierte, gut geschulte und hifsbereite, auch englischspraxhige Rezeption mit Cara, Jenny, Peter, Leo, Liam, Louis.
9
Maria
Дата отзыва: 02 декабря 2024
The breakfast was perfectly fine for a boutique hotel, there was a good variety and it was all fresh. The location of the hotel is excellent. Near the train that goes through the narrow streets, a 15 mins interesting walk to the main part of the Old Quarter and with views of two intersections that are more interesting to watch than Netflix! There is a great little rooftop bar with excellent views over Hanoi and great at sunset, and the staff couldn’t be more friendly, helpful and courteous.
9
Joern
Дата отзыва: 01 декабря 2024
Sehr gute Lage am Rand der Altstadt, alles im Laufweite. Aufmerksames Personal
Relativ kleines Zimmer ( vielleicht typisch für Hotels in der Altstadt)
Relativ kleines Zimmer ( vielleicht typisch für Hotels in der Altstadt)
10
Julie
Дата отзыва: 26 ноября 2024
Superb hotel, lovely room, fabulous roof too bar and pool, great staff would definitely recommend to anyone who is considering
Nothing
Nothing
10
Jan
Дата отзыва: 24 ноября 2024
Kjekt med basseng på taket. Satte stor pris på å kunne bruke fasilitetene selv etter utsjekk da vi hadde ett sent fly fra Hanoi.
Rooftop baren stengte før tiden den ene kvelden vi ønsket å bruke den
Rooftop baren stengte før tiden den ene kvelden vi ønsket å bruke den
9
Ana
Дата отзыва: 22 ноября 2024
Amazing staff who helped us with everything, including booking tours and giving advices.
Charles, Leo, Louis, jenny and all staff.
10
S
Дата отзыва: 22 ноября 2024
Great place right in the centre with lovely staff
Nothing
Nothing
10
Florian
Дата отзыва: 22 ноября 2024
Der Pool auf dem Dach mit Aussicht über Hanoi ist fabelhaft, allerdings nur bis 22 Uhr geöffnet. Das Personal ist wahnsinnig zuvorkommend. Am Abreisetag haben wir unser Gepäck noch im Hotel gelassen, weil wir einen Ausflug gebucht hatten. Als wir wieder kamen spät abends hatten wir sogar noch die Möglichkeit nochmal zu duschen. Klare Empfehlung.
9
Kimberly
Дата отзыва: 21 ноября 2024
Sehr freundliches und zuvorkommendes Personal.
10
Maximilian
Дата отзыва: 21 ноября 2024
Sehr schöne Dachterrasse mit Pool, schönes uns sauberes Zimmer, solides Frühstück - alles super.
Personal sehr aufmerksam und freundlich, insbesondere Jenny, Charles, Leo und Louis.
Auch das Spa-Personal rund um Fiona, Tea und Rose war sehr freundlich und professionell.
7
Sandrine
Дата отзыва: 20 ноября 2024
Clean and new
Room was a bit small
Bar staff - we were actually We went to the roof terrace bar about 8 pm We sat down on the roof terrace - no- one came, I had to go back down stairs - the member of staff was on the phone and not willing to serves us (and other people as well were waiting too) I had to basically do the service myself bring the menu upstairs, choose, I had to go back downstairs to the bar to place the order - and the the girl after a big hesitation said she did not have the ingredients- I could see she did not want to make any cocktails- I gave up We left
Bar staff - we were actually We went to the roof terrace bar about 8 pm We sat down on the roof terrace - no- one came, I had to go back down stairs - the member of staff was on the phone and not willing to serves us (and other people as well were waiting too) I had to basically do the service myself bring the menu upstairs, choose, I had to go back downstairs to the bar to place the order - and the the girl after a big hesitation said she did not have the ingredients- I could see she did not want to make any cocktails- I gave up We left
9
Uwe
Дата отзыва: 20 ноября 2024
Das Soleil Boutique Hotel hat uns mit seiner sehr freundlichen und sehr angenehmen Atmosphäre begeistert.
Das Hotel bietet für den Hanoi Aufenthalt allen notwendigen Komfort, die Zimmer sind sehr sauber und sehr gut ausgestattet, allerdings war unser Deluxe Zimmer etwas klein.
Daa Frühstück war sehr gut und vielfältig, auch vietnamesische Gerichte waren zum Frühstück schon verfügbar.
Auch der Rooftop- Pool mit der Poolbar lud zum Entspannen und einem Hanoi- Bier ein.
Besonders zu erwähnen ist die herausragende Lage, alle Sehenswürdigkeiten sind sogar zu Fuß sehr gut zu erreichen.
Begeistert haben uns die Mitarbeiter, die immer alle sehr freundlich waren und uns extrem bei unserem Aufenthalt tolle Tipps für die optimale Tagesplanung gegeben haben.
Die Tourbuchung unseres Halong- Trios über Jenny war ein voller Erfolg.
Auch die anderen Kollegen wie James, Lucas,Leo und Cloud waren super.
Danke für tolle 4 Tage.
Zimmer hätte größer swin können.
Zimmer hätte größer swin können.
10
Chris
Дата отзыва: 19 ноября 2024
Absolutely spotlessly clean, the bed was very comfortable and breakfast very nice
Nothing
Nothing
10
Gemma
Дата отзыва: 18 ноября 2024
Perfect location, friendly and helpful staff - their wonderful hospitality really stood out. Great pool and gym facilities
9
Andreas
Дата отзыва: 16 ноября 2024
Room with balcony was awesome, Lots of space and Clean - all in all a wonderful stay!
Pool seemed a Lot bigger than on the Pictures Breakfast was good but could have more Options considering the price of the Hotel (even If it was enough Variation) Anyway great Hotel!
Pool seemed a Lot bigger than on the Pictures Breakfast was good but could have more Options considering the price of the Hotel (even If it was enough Variation) Anyway great Hotel!
9
Maximilian
Дата отзыва: 16 ноября 2024
Schöner (kleiner) Rooftop Pool,
Zentrale Lage,
Alle Mitarbeiter waren sehr hilfsbereit und zuvorkommend.
Zimmer etwas klein und die Auswahl beim Frühstück könnte etwas besser sein.
Zimmer etwas klein und die Auswahl beim Frühstück könnte etwas besser sein.
10
Sebastian
Дата отзыва: 14 ноября 2024
Sehr freundliches und hilfsbereites Personal (insbesondere Jenny, Peter & Liam)
10
Caroline
Дата отзыва: 14 ноября 2024
Location is great a comfortable room .
The rooftop pool and amazing cocktails .
The breakfast buffet was magical !! Kudos .
We were warmly welcomed .thanks to Jenny,Cara and Louis for being so kind .
Nothing .
Nothing .
10
David
Дата отзыва: 14 ноября 2024
Everything was perfect, location, staff and facilities were all excellent and i wouldn’t hesitate to stay here again.
10
David
Дата отзыва: 14 ноября 2024
Everything was perfect, location, staff and facilities were all excellent and i wouldn’t hesitate to stay here again.
10
David
Дата отзыва: 14 ноября 2024
Everything was perfect, location, staff and facilities were all excellent and i wouldn’t hesitate to stay here again.
7
M
Дата отзыва: 12 ноября 2024
Hôtel très bien placé
La chambre, la fuite de la douche , le bar du roof top pas à la hauteur
La chambre, la fuite de la douche , le bar du roof top pas à la hauteur
10
Courtney
Дата отзыва: 12 ноября 2024
Perfect location to walk around city and get to the Old Quarter, was close to cheap restaurants and bars with happy hours.
Easy to navigate to and from hotel.
The room was comfortable and clean, and the roof top pool was refreshing. We enjoyed the spa services, the massage was very nice.
Staff were friendly - Jenny, Charles, James and Leo were helpful!
9
Abraham
Дата отзыва: 08 ноября 2024
Fantastic 4 star hotel in the very center of hanoi. In the middle of everything but at the same time is relatively quiet (still hanoi, so expect some traffic noise even in the higher floors). Staff is fantastic - special thanks to charles, peter and louis, top treatment and care.
Breakfast is kind of repetitive, and the gym... well, is just some dumbells and a bench.
Breakfast is kind of repetitive, and the gym... well, is just some dumbells and a bench.
9
Nao
Дата отзыва: 07 ноября 2024
バルコニー付きにしたが、部屋が広くて清潔感あってよかった。朝食の品数がたくさんあってどれも美味しかった。受付から清掃の方を含め、スタッフの対応が丁寧だった。
エレベーターが1台しかないので、朝1階まで降りるのに10分近くかかった。
エレベーターが1台しかないので、朝1階まで降りるのに10分近くかかった。
10
Olivier
Дата отзыва: 07 ноября 2024
Super petit hôtel dans le centre historique. Les chambres sont neuves, propres et bien équipées. Il y a une petite piscine en roof top pour se délasser le soir après avoir visité la tumultueuse Hanoi. Le petit déjeuner est juste incroyable ! Le staff est aux petits soins pour les clients, et particulièrement Peter qui a été excellent sans oublier le reste de l’équipe Charles, Louis, Léo et Liam qui ont été parfaits également !
Rien !!!
Rien !!!
8
Dominic
Дата отзыва: 06 ноября 2024
Location was excellent- near all the activities, including restaurants and bars
Room was spacious and comfortable
Breakfast was filling
There was only one lift which meant it was difficult to access rooms at peak times (breakfast!) The housekeeping needed some improvement.
There was only one lift which meant it was difficult to access rooms at peak times (breakfast!) The housekeeping needed some improvement.
9
Caroline
Дата отзыва: 04 ноября 2024
The bed is very comfortable and the staff is nice as well as the location, it is very close to the train street and lots of restaurants and bars around the hotel
the pool area is a bit small but still very nice to go for a swim and have a view over the city
the pool area is a bit small but still very nice to go for a swim and have a view over the city
8
Tilo
Дата отзыва: 03 ноября 2024
Sehr schönes Hotel in der Altstadt. Sehr freundliches und hilfsbereites Personal. Zimmer und Dachterrasse war schön.
Wir hat leider einige Haare am Duschkopf und hatten an der Rezeption es kurz angemerkt. Leider wurde es auch bei der Nächsten Zimmerreinigung nicht beseitigt.
Wir hat leider einige Haare am Duschkopf und hatten an der Rezeption es kurz angemerkt. Leider wurde es auch bei der Nächsten Zimmerreinigung nicht beseitigt.
8
L
Дата отзыва: 03 ноября 2024
Good location to explore Hanoi as a first time visitor. Pool on the roof was nice to cool off in the hot afternoon. Rooftop has a nice view for drinks as well. Clean and tidy rooms & friendly helpful staff
The pool was nice, but quite the area is small and not many seats surrounding so was often full with guests.
The pool was nice, but quite the area is small and not many seats surrounding so was often full with guests.
10
Sue
Дата отзыва: 02 ноября 2024
Location walkable to everywhere
Close restaurants and train street
Room size and balcony view (8th floor)
Breakfast was great
Staff were all lovely
Reception staff very attentive namely Charles, Leo and Peter
Sky bar and pool views
Nothing
Nothing
8
Michael
Дата отзыва: 01 ноября 2024
Perfecte locatie, uiterst vriendelijk personeel en comfortabele kamers met een uitgebreid ontbijtbuffet
9
David
Дата отзыва: 30 октября 2024
Very good condition and room was spotless, bathroom excellent and very confy bed.
Nothing
Nothing
9
Scott
Дата отзыва: 28 октября 2024
Lovely modern hotel in old quarter in Hanoi, fantastic breakfast with lots of choice and helpful staff, amazing massage and beautiful hotel suite. Catered very well with gluten and dairy intolerance, Mr Mahn who working in restaurant and made the cocktails was excellent.
Hanoi is very noisy, no fault of hotel but it is located in very busy street. Good soundproofing.
Hanoi is very noisy, no fault of hotel but it is located in very busy street. Good soundproofing.
8
Fay
Дата отзыва: 26 октября 2024
Location , staff amenities and fab breakfast
not many sun loungers
not many sun loungers
10
William
Дата отзыва: 26 октября 2024
It was very nice and clean and the bed was very comfy.
Leo, jenny and Charles were very helpful and accommodating about letting us check out later than planned!
Nothing :)
Nothing :)
10
D
Дата отзыва: 23 октября 2024
The staff are so friendly & helpful & go out of their way to assist. Comfortable beds. Perfect location close to everything but without the noise & chaos of the old quarter. They were very happy to store luggage for two trips out of Hanoi. Small but lovely pool with great rooftop area.
There was nothing. It was perfect. Very much hope I can come back soon.
There was nothing. It was perfect. Very much hope I can come back soon.
9
Caitlyn
Дата отзыва: 21 октября 2024
Beautiful room and great location. Pool needs a few more sunbeds because it was full when we tried to go but you can sit up in the rooftop bar which is very nice
10
Armstrong
Дата отзыва: 20 октября 2024
Staff unbelievably nice and helpful, room good, bed comfortable, noise good, the rooftop pool and bar cherry on top
Nothing.
Nothing.
9
Leah
Дата отзыва: 20 октября 2024
The location of this hotel is really great. The staff is very friendly and helpful. The pool is nice and we also very much enjoyed the spa experience. Great value for the price
Only with there were more western options for breakfast.
Only with there were more western options for breakfast.
10
Natpreeya
Дата отзыва: 20 октября 2024
The staffs (Jenny Charles Louis Leo) were very friendly and even introduced to us delicious Vietnamese cuisine.
The only issue is the constant horning sound even at night which was a little noisy
The only issue is the constant horning sound even at night which was a little noisy
9
Simon
Дата отзыва: 19 октября 2024
Gutes Hotel in zentraler Lage mit sehr engagiertem, zuvorkommendem Staff (Tagestouren/Gepäck/etc. - Ansprechperson Peter).
10
Ashley
Дата отзыва: 15 октября 2024
the room was gorgeous and identical to the pictures online- so rare. the pool area also surpassed my expectations. the staff, like Charles, Leo, & Louis, really went above and beyond making sure I had everything I needed
i didn't like that i couldn't stay longer
i didn't like that i couldn't stay longer
10
Isabel
Дата отзыва: 14 октября 2024
It's a beautiful hotel, nice rooms with spacious bathroom, the breakfast is great, the rooftop pool is lovely, and staff is so friendly and helpful.
10
Tim
Дата отзыва: 14 октября 2024
The staff and facilities were amazing. Our family (2 adults, 2 kids) had adjacent rooms. Though the rooms were small, everything was clean and the rooftop pool and bar were great for relaxing. The location was ideal - close enough to walk to Old Quarter, but not right in the center of it. Staff were very helpful, even in getting pizza delivered!
10
P
Дата отзыва: 12 октября 2024
Lovely hotel, very central. Main thing though was the staff- just amazing! Have been traveling for 3 weeks and this is the only place that got my breakfast omlette perfect (extra cheese and cooked right through :-))
We arrived very late and to be honest not a lot of help with bags but the morning staff more than made up for that- very helpful booking an airport ride and telling the driver to come round again and park closer to hotel. I am sorry I didn't get all the names but Jenny was very helpful and courteous
Wish we could have stayed longer
Wish we could have stayed longer
9
Scarlett
Дата отзыва: 10 октября 2024
Close to the main attraction (train street). The staff were very attentive and helpful, we had an early checkout and they prepared a takeaway breakfast for us - an extremely nice gesture. Room was internal, quiet from road noise, comfortable bed with large bathroom. Nice selection in the breakfast buffet and view of the road/city passing by
Doors aren’t soundproof - we got woken up at around 8am by maintenance staff doing repair work on the wall outside our room.
Doors aren’t soundproof - we got woken up at around 8am by maintenance staff doing repair work on the wall outside our room.
10
Leanne
Дата отзыва: 08 октября 2024
The hotel was a great location. We were able to walk everywhere.
Staff were amazing. They heard my friend say it was her birthday and they organised a cake for her!!
Very helpful and friendly
Nothing
Nothing
10
Tidey
Дата отзыва: 08 октября 2024
Jenny and Leo were great! Jenny Helped to solve some misunderstandings with no issues and is a hardworking and lovely woman.
Leo always smiling.
All in all it was a great stay, the pool bar is amazing and so are the staff. The cocktails were probably the best i’ve had anywhere, so that came with a higher price tag.
Would recommend for couples that want to be near the old quarter but not right in the chaos.
10
Christoph
Дата отзыва: 06 октября 2024
Very clean rooms equipped with everything you need.
Nice pool area on the roof.
Outstanding breakfast with daily variation.
The personal very polite and helpful. We even got a transport to the airport for a better price than grab.
We do recommend this hotel.
9
David
Дата отзыва: 06 октября 2024
The room was beautifully appointed and comfortable. The hotel was in a good location, just on the outside of old town, but still close to everything. But if you don't want to walk, most places are about 30k long in a grab.
We were in the family suite, which was two separate rooms with an adjoining hallway. It would have been good to have the internal doors unlocked. It was annoying that every time you wanted to go see the kids, you had to make sure you had the key. Other than that, this place was great. Oh, and whoever was cooking the eggs needed to take them off the heat a few minutes earlier. They were a bit overcooked.
We were in the family suite, which was two separate rooms with an adjoining hallway. It would have been good to have the internal doors unlocked. It was annoying that every time you wanted to go see the kids, you had to make sure you had the key. Other than that, this place was great. Oh, and whoever was cooking the eggs needed to take them off the heat a few minutes earlier. They were a bit overcooked.
9
Logesh
Дата отзыва: 04 октября 2024
Excellent room size with spacious bathroom and beautiful view with balcony, worth the price. Buffet breakfast amazing and had variations of dishes daily which kept things fresh and interesting. Staff very were polite and always courteous.
The pool is on the small side and was often crowded so we only visited once briefly before more guests arrived.
The pool is on the small side and was often crowded so we only visited once briefly before more guests arrived.
10
Stephane
Дата отзыва: 03 октября 2024
petit hôtel bien situé à Hanoi. Personnel serviable et sympathique. Chambre familiale très spacieuse, bien équipée et bien insonorisée. Petite piscine sur la toit appréciable avec la chaleur et peu fréquentée. petit déjeuner varié et fourni.
10
Nicky
Дата отзыва: 02 октября 2024
Echt een top hotel! Alles is schoon en ziet er netjes uit. Het is heerlijk om je even terug te trekken op de rooftop waar een heerlijk (wel klein) zwembad is. Maar dit is niet erg dat hij klein is. Hij is netjes onderhouden en erg schoon. Ook kun je hier een gezellig drankje doen en de zonsondergang kijken. Wij zouden het zeker aanraden!
7
Petra
Дата отзыва: 30 сентября 2024
Clean, big bathroom with all necessary facilities.
We were dissapointed because about the room size. Beds were comfy but we almost couldn’t find the place fot our luggages. And moreover there were a lot of noise from the hallway.
We were dissapointed because about the room size. Beds were comfy but we almost couldn’t find the place fot our luggages. And moreover there were a lot of noise from the hallway.
10
Anmi
Дата отзыва: 27 сентября 2024
It was very clean and fresh. The staff are amazing. Jenny was super helpful. Whenever you need anything she would always be happy to help you. She made our stay here very memorable.
Charlie, Leo and Liam were really friendly and helpful too. We had an excellent stay here.
9
Polly
Дата отзыва: 23 сентября 2024
Great location, excellent staff, delicious breakfast
The pool was very small
The pool was very small
8
Azusa
Дата отзыва: 19 сентября 2024
スタッフの皆様がとても親切でした！
チェックアウト後も荷物を預かってくれ、深夜便だったためプールのシャワーを無料で使わせていただきました。
10
Imke
Дата отзыва: 11 сентября 2024
The staff was really friendly and extremely helpful. Everything was very clean and the beds were really comfortable. The value for money for this hotel is amazing.
10
Kristin
Дата отзыва: 09 сентября 2024
Das Hotel liegt mitten im Zentrum und trotzdem sind die Zimmer sehr ruhig.
Das Personal ist super und immer sehr hilfsbereit und wahnsinnig zuvorkommend!
Wir haben eine tolle Zeit dort verbracht!
9
Nicolas
Дата отзыва: 09 сентября 2024
La suite au dernier étage était superbe. Le personnel est très serviable et plein de bon conseil
Le petit déjeuner et le restaurant sont bien mais comparé à d autres hôtels les prestations sont un peu en dessous
Le petit déjeuner et le restaurant sont bien mais comparé à d autres hôtels les prestations sont un peu en dessous
10
Léa
Дата отзыва: 09 сентября 2024
Le personnel était très attentif et serviable, notamment dans la situation du typhon. La chambre était très confortable, un peu petite. La salle de bain est très belle et fonctionnelle.
10
Raphaël
Дата отзыва: 06 сентября 2024
La comodidad y la vista de la habitación, la piscina y el bar del rooftop son también unos puntos positivos del hotel.
10
Diane
Дата отзыва: 03 сентября 2024
Amazing service, great value, good location.
Nothing!
Nothing!
9
Linda
Дата отзыва: 03 сентября 2024
From the moment I arrived, late at night, until we checked out late the next early evening, the friendliness of the staff was above and beyond. So helpful and efficient.
The breakfast was lovely. More choices would have been better.
The breakfast was lovely. More choices would have been better.
10
Valérie
Дата отзыва: 02 сентября 2024
Hotel très agréable, décoré avec goût. Les chambres sont belles, propres et confortables.
Merci à Hla et Peter pour leur gentillesse !
10
Norman
Дата отзыва: 01 сентября 2024
Rooftoppool, sehr freundliches Personal (Jenny, Leo und Louis sind top)
9
Carolin
Дата отзыва: 31 августа 2024
Das Hotel liegt sehr zentral, die Zimmer sind sauber und auch das Bad ist schön groß.
Das Personal ist sehr freundlich und hilfsbereit.
Es gibt einen kleinen Pool und eine Bar im obersten Stockwerk, die Aussicht ist super und daher auch nur zu empfehlen.
9
Toni
Дата отзыва: 31 августа 2024
Ubicación perfecta y staff muy agradable (Jenny is the best)!!!
10
Letia
Дата отзыва: 31 августа 2024
Loved everything. The pool, the Sky Bar, the spa the room but especially the staff. Special Thanks to Jenny, Chloe,Louis,Leo and James for making our stay so wonderful.
Nothing
Nothing
10
Valérie
Дата отзыва: 30 августа 2024
Personnel très à l'écoute at adorable, hôtel très bien entretenu et joli, très bien situé
10
Viviana
Дата отзыва: 30 августа 2024
Staff were very nice and helpful (Jenny, especially and the guy at the receptionat night). They went out of their ways to help me. Also the pool is lovely and the bar has a great view!
9
Stephan
Дата отзыва: 28 августа 2024
Rooftop pool and bar are a blessing after a hot day in Hanoi. The rooms are a bit small, but it is a boutique hotel, so that was to be expected.
The bathroom was lush. Nice big shower.
The aircon was so strong i had to turn it down at night because it was creating quite the draft. I see this as a plus.
Breakfast was not quite what i expected. No pho. I thought this was Vietnams breakfast item number one?! Maybe i was wrong. There were many western and other vietnamese options though, so no one goes hungry.
Breakfast was not quite what i expected. No pho. I thought this was Vietnams breakfast item number one?! Maybe i was wrong. There were many western and other vietnamese options though, so no one goes hungry.
10
Sinead
Дата отзыва: 28 августа 2024
We were in a suite which was a lovely big room with a balcony. The hotel is just on the edge of the Old Quarter so great location and it is like a cool, calm oasis from the bustle and heat of the city. The pool is small but lovely, breakfast was good. But the best thing about the hotel is the staff who couldn't have been more helpful or pleasant, especially Jenny, Zoe and Charlie on reception. The day we were leaving we were in the city for 10 hrs after check out time and still able to use the pool and showers. I would recommend anyone to stay here.
There wasn't anything about my stay I didn't like. I did peak into a couple of other rooms when passing and one did look quite small so that might be sonething to keeping mind.
There wasn't anything about my stay I didn't like. I did peak into a couple of other rooms when passing and one did look quite small so that might be sonething to keeping mind.
10
Lucie
Дата отзыва: 27 августа 2024
Tout était vraiment super, le personnel vraiment adorable.
Nous avons été surclassés en arrivant.
Les services de l’hôtel sont vraiment de très bonne qualité (spa, piscine, restauration).
D’autre part, nous avons eu un problème personnel sur place à gérer et le personnel a vraiment été présent, prévenant et aidant. Merci encore à eux.
Rien.
Rien.
9
Patricia
Дата отзыва: 26 августа 2024
très bel hôtel, très agréable, bien situé, avec une vue sur Hanoï magnifique
le petit déjeuner pourrait être amélioré
le petit déjeuner pourrait être amélioré
10
Raffael
Дата отзыва: 26 августа 2024
Super schöne Aussicht vom Pool. Super freundliches und zuvorkommendes Personal und die Lage ist auch perfekt. Schöner Aufenthalt!
Das Zimmer war etwas klein - hat aber gepasst :)
Das Zimmer war etwas klein - hat aber gepasst :)
10
J
Дата отзыва: 26 августа 2024
The property was an excellent choice. Great value for money staff were amazing. So cheerful and helpful in particular Chloe, Louis, Peter and Croud but all were amazing. The roof top pool and bar were a lovely escape from the hustle and bustle
10
Dominik
Дата отзыва: 26 августа 2024
Wir waren erst knapp zwei Wochen zuvor im Soleil in Hanoi und hatten uns so wohl gefühlt, dass wir unsere letzte Nacht in Vietnam nochmal dort verbringen wollten.
Herzlich wurden wir von Jenny, Zoe und James empfangen. Man hat sich sichtlich gefreut, dass wir wieder kamen.
Das gesamte Personal ist aufrichtig bemüht und freundlich. Das Deluxe Zimmer fanden wir jetzt nicht viel besser als das Classic Zimmer vom letzten Mal, doch es war quasi kein Preisunterschied und beide Male super, wie wir es sonst nirgends auf unserer Vietnamreise erlebt hatten.
Das Personal hat sich so herzlich von uns und mit einem kleinen Geschenk als Dank verabschiedet.
Wenn wir wieder nach Vietnam kommen, versuchen wir auf jeden Fall wieder, dort zu übernachten.
Nochmal vielen lieben Dank! ❤️
Es gibt nichts, insbesondere bei dem mehr als fairen Preis.
Es gibt nichts, insbesondere bei dem mehr als fairen Preis.
9
Dominik
Дата отзыва: 26 августа 2024
Das Zimmer war sehr sauber, hochwertig ausgestattet und komfortabel. Das gesamte Personal war super freundlich, hilfsbereit und bemüht. Weil ich schon morgens ankam, hat mir Peter z.B. ein Restaurant empfohlen und mir geschrieben, als ein Zimmer früher für uns bereit stand. Wir haben uns insgesamt sehr willkommen und wohl gefühlt. Zudem konnte man im Pool und an der Bar auf dem Dach gut von der lauten Stadt entspannen.
Wir haben wirklich nichts Negatives gefunden, zumal wir das Zimmer recht günstig bekommen haben. Das einzige, was mir als Verbesserungsvorschlag einfällt, wäre, im Gym Desinfektionstücher oder -spay hinzustellen. Aber eventuell war es nur an dem einen Tag mal nicht da. Sauber wirkte es aber trotzdem.
Wir haben wirklich nichts Negatives gefunden, zumal wir das Zimmer recht günstig bekommen haben. Das einzige, was mir als Verbesserungsvorschlag einfällt, wäre, im Gym Desinfektionstücher oder -spay hinzustellen. Aber eventuell war es nur an dem einen Tag mal nicht da. Sauber wirkte es aber trotzdem.
10
Seerden
Дата отзыва: 25 августа 2024
The staff were incredibly helpful.
The room was a little small.
The room was a little small.
8
Adriana
Дата отзыва: 25 августа 2024
The location is brilliant for shopping and getting to some really awesome cafes and around the corner from the train street. I booked a deluxe room which was a snug fit and a perfect size for one person. I wouldn't recommend sharing this room. I was grateful to have a window as not all hotels in this area offer a window. The staff are super friendly and relaxed. I can highly recommend the spa that is linked to the hotel. The body scrub was a dream and perfect just before heading to the airport. The next time I visit I will book the suite balcony room. It's bigger and has a bath tub. Can't wait to come back to Hanoi.
The pool size is a bit small and the breakfast menu is a bit limited.
The pool size is a bit small and the breakfast menu is a bit limited.
9
Fanny
Дата отзыва: 25 августа 2024
Hôtel confortable et très bien situé pour découvrir le vieil Hanoï ! À deux pas de la célèbre Train street. Chambre agréable, assez calme pour le centre. Bon petit déjeuner.
9
Bjorn
Дата отзыва: 25 августа 2024
Het super aardige personeel, de poolbar en gym, het meedenken van het personeel over vervolg vervoer, goed ontbijt en gratis upgrade ( fijne kamer, weinig herrie, goede matrassen, ruime badkamer): een heerlijke start van onze reis
De kamer was best klein.
De kamer was best klein.
9
Lucas
Дата отзыва: 24 августа 2024
Emplacement parfait. Juste à côté des rails de train ( pour aller boire un coup dans les bars au pied des rails). Dans le vieux Hanoï, c'est vraiment top !
La piscine en rooftop et le skybar offrent une belle vue sur la ville.
RAS
RAS
8
Sylvie
Дата отзыва: 23 августа 2024
Very clean, excellent central location for touring, very good bedding and breakfast, very nice staff.
Very small size room for the price I paid, 95 dollars per night is a very large amount in a city like Hanoi even with a marble bathroom and AC- it might have been the Booking.com algorithm which bumped the prices up after my friends booked 10 other rooms, but I was a bit disheartened to learn my friends paid half as much as I did.
Very small size room for the price I paid, 95 dollars per night is a very large amount in a city like Hanoi even with a marble bathroom and AC- it might have been the Booking.com algorithm which bumped the prices up after my friends booked 10 other rooms, but I was a bit disheartened to learn my friends paid half as much as I did.
10
Chris
Дата отзыва: 21 августа 2024
Great hotel, modern and design, staff were professional and very friendly .
Rooms were clean , and fully furnished .
Lovely rooftop with a bar and swimming pool .
Would definitely recommend and come again !
Not being able to stay longer ! Nothing bad to say about the stay . Definitely recommend for couples and families .
Not being able to stay longer ! Nothing bad to say about the stay . Definitely recommend for couples and families .
10
Chloe
Дата отзыва: 20 августа 2024
Upgraded to a Deluxe Room on Arrival by Hotel
Beds Very Comfy
Very Clean Room and Bathroom
Room had everything you could need
Nice Rooftop Bar and Pool
Great Breakfast with Plenty of Choice
Staff are Very good and always aware of your needs and ready to assist with anything
100% Recommend
10
Maria
Дата отзыва: 19 августа 2024
Situación, limpieza, desayuno, piscina, amenities, comodidad de las camas, muchos detalles, personal amabilísimo
8
Simona
Дата отзыва: 18 августа 2024
Breakfast was ok with variety of western and Asian food. The staff was really nice and accommodating.
The room was very very small. We literally couldn’t open both luggages on the floor. The location is central but located in a very busy street. The swimming pool and the rooftop bar were very small.
The room was very very small. We literally couldn’t open both luggages on the floor. The location is central but located in a very busy street. The swimming pool and the rooftop bar were very small.
8
Christopher
Дата отзыва: 16 августа 2024
The location was amazing and close to all the shops and train street and only a short walk to some great coffee and street food
I think the breakfast could of been better
I think the breakfast could of been better
10
Cécile
Дата отзыва: 15 августа 2024
Le personnel (notamment Jenny, Peter, Charlie et Cloud) était très sympathique et nous a donné beaucoup de conseils pour notre séjour à Hanoï.
8
Glenn
Дата отзыва: 15 августа 2024
Fantastic staff, very good breakfast, and convenient location to walk to everything. Cocktails at night in the pool.
No sunshade over pool making it too hot to use during the day.
No sunshade over pool making it too hot to use during the day.
9
Kerstin
Дата отзыва: 11 августа 2024
Well located, near railway road and a craft beer place. The property itself was as described, we struggled a little with opening 3 large suitcases but we knew the rooms were boutique hotel style - so no surprise. The breakfast was nice and the rooftop swimming pool a treat.
The absolute best was the staff. Not only did they give us great suggestions right when we arrived, they also helped us with a little emergency we had. Louis and Chloe were exceptional. Recommend to take advantage of the airport transfer.
9
Géraldine
Дата отзыва: 10 августа 2024
L’accueil et la propreté . Le roof top et la vue de la piscine magnifique
Dommage que la fenêtre donne sur un mur
Dommage que la fenêtre donne sur un mur
10
Alex
Дата отзыва: 09 августа 2024
The very helpful and lovely staff. The breakfasts were great, loved the central location, it was also quiet.
10
Danny
Дата отзыва: 06 августа 2024
Very professional and friendly staff. Went out of their way to help us in all areas including booking day trips and airport shuttles. Great area, right on the doorstep to old town and vibrant city life. Very delicious breakfast also! Would stay again. Thank you to Peter and his team Leo and Cloud for their kindness.
10
Barbara
Дата отзыва: 03 августа 2024
Heel confortabel goed gerund hotel met gezellige rooftop bar en zwembad. Hele stille kamers, goede airco en badkamer
Standaard kamer aan de kleine kant, maar badkamer is ruim, dus geen probleem
Standaard kamer aan de kleine kant, maar badkamer is ruim, dus geen probleem
9
Kiki
Дата отзыва: 31 июля 2024
Opnieuw een fijn verblijf gehad in Soleil Boutique Hotel. Daarnaast ook fantastisch geholpen door Jenny en Charlie met o.a. het regelen van vervoer naar onze volgende plek.
10
Anne
Дата отзыва: 30 июля 2024
Meget venligt personale.
Gode senge.
Passende størrelse badeværelse.
Fin rooftop
10
Jochen
Дата отзыва: 30 июля 2024
Sehr gutes Personal, immer freundlich und hilfreich. Alles sauber und gute Lage, Highlight war der Pool auf dem Dach.
10
Emma
Дата отзыва: 30 июля 2024
Staff were fantastic from start to finish. The rooms were clean and spacious. They even noticed it was my birthday from booking.com and got a cake. Location is perfect 2 minute walk to train street
Everything was good
Everything was good
10
Kahi_
Дата отзыва: 28 июля 2024
L'amabilité et l'hospitalité du personnel, tous autant qu'ils étaient, à l'accueil, au petit-déjeuner, au restaurant, au bar de la piscine ou à l'entretien des chambre ; c'était remarquable.
La qualité du petit-déjeuner et du restaurant est à mettre en avant également. De plus, il y a de nombreux choix au petit-déjeuner.
La piscine sur le toit est un vrai plus, avec une belle vue.
Les chambres sont propres, confortables et le calme y règne.
Devoir quitter l'hôtel, à la fin du séjour. J'espère y revenir, j'ai vraiment apprécié ces moments et l'ensemble du personnel. Merci pour tout.
Devoir quitter l'hôtel, à la fin du séjour. J'espère y revenir, j'ai vraiment apprécié ces moments et l'ensemble du personnel. Merci pour tout.
10
Piet
Дата отзыва: 28 июля 2024
Zeer uitgebreid en heel lekker ontbijt. Klein maar prachtig zwembad met zicht op Hanoi; prachtig bij zonsondergang!
10
Anne
Дата отзыва: 27 июля 2024
Venligt og hjælpsomt personale
Gode senge
Fint badeværelse
Hyggelig rooftop
10
Michel
Дата отзыва: 26 июля 2024
Super bien placé entre le centre historique et les nouveaux quartiers
Personnel bienveillants
Restaurant top
La conciergerie nous particulièrement bien conseillé.
Un grand merci à Jenny pour nous avoir accompagné efficacement et gentiment, par WhatsApp, pendant nos 2 excursions.
10
Nicole
Дата отзыва: 26 июля 2024
Great breakfast choices, the rooms were clean and comfy, great location and the pool was fantastic to cool off in BUT the best thing about Soleil is the staff!
All the staff are just lovely and so helpful, they all made my kids feel at ease and happy - gave them yoghurt of an afternoon by the pool and also when we were going on a tour. These small gestures just make all the difference.
Highly recommend and will definitely stay here again.
Nil
Nil
10
Vandromme
Дата отзыва: 25 июля 2024
Heerlijk ontbijt, goede locatie, alles op wandelafstand. Leuk zwembad met een schitterend uitzicht. Heel vriendelijk personeel.
Thanks Jenny, Charlie, Zoe, Cloud and the rest of the staff.
9
Hazel
Дата отзыва: 23 июля 2024
Fabulous staff who helped us when we had a medical crisis. So nice to have access to a pool. Super clean and gorgeous rooms. Comfy beds. It was all great. Highly recommend.
Nothing. All great.
Nothing. All great.
9
Kiki
Дата отзыва: 23 июля 2024
Personeel was super vriendelijk en deed er alles aan om het verblijf zo prettig mogelijk te maken! Ontbijtbuffet was uitgebreid.
Wat harde bedden
Wat harde bedden
10
S
Дата отзыва: 22 июля 2024
We could not have had a better stay, the rooms was perfectly equipped with great views over Hanoi. The location was perfect for food, drinks, sightseeing and shopping. The hotel was clean and well laid out. All of the staff were amazing, so helpful and had amazing english, they gave us all the information we needed for a breathtaking stay in Hanoi.
In particular Peter and Jenny were helpful in organising our boat tour to Ha Long Bay and helping us with a late check out before going on the overnight train to Sa Pa
The breakfast was delicious with lots of different options. We loved the Pho and the pastries!
We would love to come and stay again and will recommend to all our friends.
10
Paula
Дата отзыва: 21 июля 2024
The whole experience and hotel. More than satisfying . Staff very accommodating and more than happy to help with anything.
9
Paul
Дата отзыва: 21 июля 2024
Es war sehr zentral und schön eingerichtet.
Obwohl wir im 5 Stock waren hört man den Straßenlärm, hat uns aber nicht gestört.
Obwohl wir im 5 Stock waren hört man den Straßenlärm, hat uns aber nicht gestört.
10
Luu
Дата отзыва: 19 июля 2024
Location and staff. Many nice restaurants/shops nearby. Easy to walk to Hoan Kiem lake. My room (in the back of the hotel) is still quiet regardless of the busy street.
A bit of noise from the aircon but still ok
A bit of noise from the aircon but still ok
10
Stephanie
Дата отзыва: 19 июля 2024
Alles, locatie vriendelijkheid personeel, ontbijt etc
Niks
Niks
8
Bethany
Дата отзыва: 17 июля 2024
The staff were amazing, friendly and attentive.
Rooftop was nice. Room was nice and clean, good size bathroom. Really good location, within a 15 minute walk of everywhere we wanted to go.
The laundry service was extremely expensive (way more than at any other hotel we have been to on this trip) And the sun loungers on the roof were an awkward length so a little uncomfortable.
The laundry service was extremely expensive (way more than at any other hotel we have been to on this trip) And the sun loungers on the roof were an awkward length so a little uncomfortable.
10
Kathryn
Дата отзыва: 16 июля 2024
Great location, rooms were very clean and spacious very helpful and friendly staff.
9
Cecile
Дата отзыва: 16 июля 2024
Hotel très beau et confortable. La chambre familiale est en fait 2 chambre reliée par un couloir privatif donc c'est énorme et on a 2 salles de bain. Les lits étaient confortables, la piscine sur le toit très agréable et le petit déjeuner était bon. L'emplacement est bien, il faut marcher 15 min pour arriver au lac mais il y a plein de restos à proximité.
Rien
Rien
10
Stephanie
Дата отзыва: 15 июля 2024
Vriendelijkheid van het personeel, hygiëne en de locatie
Niks!!
Niks!!
6
Eriko
Дата отзыва: 14 июля 2024
スタッフの対応が良かった、
朝食はコンパクトだが質は高く良かった、
連泊だったがメニューも変わっており満足だった。
部屋が値段の割に狭い、 カードキーを抜くと冷蔵庫が切れるためビールを冷やすことができなかった
部屋が値段の割に狭い、 カードキーを抜くと冷蔵庫が切れるためビールを冷やすことができなかった
8
Olivia
Дата отзыва: 14 июля 2024
The staff were amazing, very attentive and helpful. We left our luggage at reception to go on a day trip, and was allowed to have a shower at the pool upon return, which was very important after a hot day and going on a sleeper bus that night. Buffet was delicious. Lovely stylish rooms. Good consistent WiFi.
The location was on the edge of old town, which meant the hotel was not on the list of pickups for our day trip, but this got sorted out. Intrusive, overly loud music at the pool.
The location was on the edge of old town, which meant the hotel was not on the list of pickups for our day trip, but this got sorted out. Intrusive, overly loud music at the pool.
10
Sarah
Дата отзыва: 13 июля 2024
Simple clean design spacious rooms Not too big so felt intimate. Good pool area for the price The spa is fabulous
Only one lift so a bit slow but there’s always the stairs
Only one lift so a bit slow but there’s always the stairs
10
Sarah
Дата отзыва: 11 июля 2024
The staff were amazing, rooms clean and service impeccable
Everything
Everything
10
Neal
Дата отзыва: 11 июля 2024
Such a great place to stay. Fantastic location coupled with amazing facilities and room. We did have the suite on the top floor, so our expectations were met. Bathroom was fantastic
Nothing
Nothing
10
Neal
Дата отзыва: 10 июля 2024
The suite was so fantastic. The bath by the window. The little details like a complimentary bottle of red wine. Really appreciated it. Would recommend it.
Nothing
Nothing
10
Jalex
Дата отзыва: 07 июля 2024
I like the Soleil Boutique and I would regret not having my stay there. The location was perfect, staff are very accommodating, especially Lucas! 🩷 For my next trip to Hanoi I will book there again. Loved the balcony!
Limited pool hours, but I don’t mind much
Limited pool hours, but I don’t mind much
10
Ridley
Дата отзыва: 05 июля 2024
Love the finesse of space and design, bed is luxury and comfort feeling. Clean towel and complete toiletries amenities. Also Wc area design is friendly to the room. Also variety of foods for breakfast and delicious. Overall, very beautiful room. Staffs are very welcoming.
Price slightly higher and the balcony advertise is not what we actually get. It is smaller than what shows in the booking pictures
Price slightly higher and the balcony advertise is not what we actually get. It is smaller than what shows in the booking pictures
9
Koen
Дата отзыва: 05 июля 2024
Zeer vriendelijk hotelpersoneel, goede ligging op wandelafstand oude centrum, lekker ontbijt
9
Lionel
Дата отзыва: 03 июля 2024
Jenny and her colleagues James Peter and Leo were very attentive. We really enjoyed our stay. The rooms were great, comfortable and clean. The breakfast was good. Jenny organised our visits and transfers. It was perfect.
10
H
Дата отзыва: 30 июня 2024
We loved every single thing about this gorgeous boutique hotel in the Old Quarter! The location, breakfast, staff, cleanliness, and amenities were top-notch!
Nothing to dislike here.
Nothing to dislike here.
9
Danielle
Дата отзыва: 29 июня 2024
Jenny en Zoe waren heel erg behulpzaam. Ze hebben alles wat we vroegen geregeld. Ze staan meteen klaar om de deur te openen en je een welkom gevoel te geven. Dankjewel Leo, Louis, phuong voor deze prachtige tijd!
Niks. Alles was goed
Niks. Alles was goed
8
Victoria
Дата отзыва: 26 июня 2024
Great location, nice rooftop pool to cool down
Nothing
Nothing
9
Eleonora
Дата отзыва: 21 июня 2024
Bien Ibi así , moderno y lujoso
Habitaciones algo pequeñas
Habitaciones algo pequeñas
9
Maria
Дата отзыва: 21 июня 2024
Jenny and Chloe were both so welcoming and helpful! Great location, room and staff!
10
Jayson
Дата отзыва: 20 июня 2024
Conveniently located. The amenities are amazing especially the pool bar and the spa. The staff are super helpful.
None!
None!
10
Nikora
Дата отзыва: 19 июня 2024
The staff were friendly and the rooftop pool was excellent to escape the mid-day heat.
10
Brunsdon
Дата отзыва: 17 июня 2024
They offered everything and delivered more
Nothing
Nothing
10
Danae
Дата отзыва: 15 июня 2024
Great hotel to stay at while visiting hanoi. The rooftop pool was a great place to relax and the staff were very friendly and helpful especially Chloe at reception
Nothing
Nothing
9
Marie
Дата отзыва: 15 июня 2024
Magnifique chambre, un excellent personnel, piscine très agréable !
10
Mary
Дата отзыва: 02 июня 2024
The wonderful friendly staff Jenny, Chloe and Leo. Such a great welcome. Fab rooftop pool and view. Location ideal for exploring Hanoi.
Nothing
Nothing
10
Cheyenne
Дата отзыва: 02 июня 2024
Beautiful hotel with rooftop pool and views of the Old Quarter. The room was clean and comfortable. The breakfast was delicious! Thank you to Chloe, Tien, Leo and Jenny for the wonderful stay.
10
Dimitra
Дата отзыва: 01 июня 2024
Fantastic service from Jenny, Chloe and Leo thank you so much! Fantastic facial at the spa from Henny! Thank you!
10
Chung
Дата отзыва: 01 июня 2024
Easily my favorite hotel experience so far. Everything, from service, to comfort, and location were perfect. The only bad thing is that I was so comfortable in my room that it was hard for me to get out of my room to explore. Still, the hotel employees (Jenny, Leo, and Chloe to name a few) provided excellent services and recommended great places to visit nearby, which I did. They even upgraded my room free of charge so that I can be on the same floor with my family! :)
I didn't get to use the rooftop floor much but the view from the pool/rooftop was immaculate
The gym options are pretty limited (running machine, etc.) but this was least of my worries
The gym options are pretty limited (running machine, etc.) but this was least of my worries
10
Gordon
Дата отзыва: 31 мая 2024
Great Hotel
Friendly staff and most speak some English
We booked a suite on the 10th floor for a bit of a treat and we were spoiled
Wine on arrival and beautiful fruit basket daily
We Had a fabulous massage too
Highly recommended
Thanks especially to Jenny and Chloe, and the lobby boys for making our stay memorable
Everything was pretty much perfect
Everything was pretty much perfect
9
Mia
Дата отзыва: 28 мая 2024
Breakfast was great. The hotel was extremely clean and with lovely staff. We had a great stay.
10
Rene
Дата отзыва: 27 мая 2024
great hotel! staff are exceptional - they are so helpful and friendly. breakfast is delicious. rooms are modern and clean. great location - we walked everywhere.
8
Kylie
Дата отзыва: 24 мая 2024
Compact, yet clean, and comfortable rooms. Good buffet breakfast that changed daily. Mr Minh at the rooftop pool bar was very friendly and happy.
Upon checkout, we experienced some delays with our vehicle transfer to Halong Bay. Both Zoe and Leo were excellent in the way they contacted the cruise company on our behalf and helped us secure new transport to Halong Bay. They were wonderful. I recommend this hotel.
10
Ciprian
Дата отзыва: 23 мая 2024
The attention to detail was beautiful in the design but also the service and with excellent facilities all maintained to a high standard.
Everything whas good.
Everything whas good.
10
Titouan
Дата отзыва: 22 мая 2024
Super hôtel situé au coeur d'Hanoï (à 2 minutes à pied de la Train Street). Les chambres sont particulièrement confortables et très propres. Le personnel est très serviable et souriant. Nous avons particulièrement apprécié la disponibilité du service client qui nous a permis d'organiser notre voyage à Sapa et les aller-retours à l'aéroport. La suite avec terrasse représente un très bon rapport qualité/prix du fait de la taille, de la vue et du confort.
La terrasse pour profiter de la piscine sur le toit devient rapidement exigüe quand il y a plus de 5 personnes. Malgré tout, cet hotel représente un sans faute pour nous.
La terrasse pour profiter de la piscine sur le toit devient rapidement exigüe quand il y a plus de 5 personnes. Malgré tout, cet hotel représente un sans faute pour nous.
9
Evelyne
Дата отзыва: 18 мая 2024
Perfect location to visit. We had a room on a high floor facing back so pretty quiet and a clear view.
The staff was very helpful and offered an early check in at a fee when we got there so checking in was very smooth.
The rooftop and pool are nice but we didn’t enjoy them so it’s a bit a pitty - I guess if you’re not going to use it it’s not worth paying a premium for the hotel.
Rooms are not super big but it’s ok.
9
Filippo
Дата отзыва: 18 мая 2024
Camera bellissima moderna e pulita. Vista dalla camera e dalla piscina molto bella. I cocktail sono anche buoni. Staff gentile. Le consiglierei
Il rumore dalla strada
Il rumore dalla strada
9
Sarah
Дата отзыва: 16 мая 2024
The hotel was very close to many attractions and on the border of old town Hanoi. The staff were super-helpful and friendly, I would definitely recommend. Breakfasts were very good and delicious - definitely a bonus as I didn't want to bother with lunch. Plenty of water in the room too.
There was a pool on the roof which I didn't use as the weather was foggy. I loved Hanoi and booked two tours, one to Ha Long Bay and the other to Ninh Binh.
It was all good and I had no complaints. Very good service and I would recommend, so nothing negative to say.
It was all good and I had no complaints. Very good service and I would recommend, so nothing negative to say.
10
Graham
Дата отзыва: 16 мая 2024
The location is superb, right on the edge of the old quarter.
We had a tremendous room on the 9th floor with a balcony and view over the old quarter. The room was spotlessly clean with a really comfortable bed and Netflix on the tv. It was serviced daily. There is a nice pool on the roof(10th floor) and a bar area with incredible views. It felt more like a 5-star hotel rather than 4-star.
Breakfast was a superb selection of local and European gold and cold food, pastries and fruit.
The staff were superb. Not only did Jenny organize a brilliant trip to Ha Long Bay for us but on reception they were always ready to help and always happy to listen to what we had been up to.
We didn’t see any other hotel so nice and so close to the centre. The big chains were all in West Lake but that is taxi territory and pretty soulless.
10
Ester
Дата отзыва: 16 мая 2024
locatie midden in de stad en toch rustig en sfeervol
.
.
9
Nathalie
Дата отзыва: 14 мая 2024
L emplacement
Qualité de la literie
Bonne insonorisation avec l extérieur
Rooftop
Bar sur le toit fermé trop tôt
Bar sur le toit fermé trop tôt
9
Achim
Дата отзыва: 11 мая 2024
Breakfast was really good
There should be umbrellas at the pool. It is too hot lying in the direct sun without the shade of an umbrella
There should be umbrellas at the pool. It is too hot lying in the direct sun without the shade of an umbrella
9
Samantha
Дата отзыва: 08 мая 2024
It was very well located in the part of the city close but not too close to tourist attractions and old quarter. We felt very safe. Hotel was very clean and staff extremely friendly and helpful. The breakfast was very good, as well as the rooftop and pool.
We stayed at the property twice either side of a trip to Halong Bay. The first room was very nice and could not fault. The second room we had was a little warn. In particular the bathroom. The shower and and flooring.
We stayed at the property twice either side of a trip to Halong Bay. The first room was very nice and could not fault. The second room we had was a little warn. In particular the bathroom. The shower and and flooring.
8
Samuel
Дата отзыва: 07 мая 2024
CONVENIENT LOCATION. RIGHT IN THE HEART OF OLD QUARTER. LOTS OF SHOPS AND RESTOS.
SMALL COMPACT ROOM AND CLOSET.
SMALL COMPACT ROOM AND CLOSET.
10
Melinda
Дата отзыва: 02 мая 2024
Beautiful and clean. Great breakfast. Great sky bar to view the city and enjoy a nice breeze in the evenings. Only thing is it’s a shame you can’t get any snacks at the sky bar if you are feeling a little hungry
10
Hail
Дата отзыва: 02 мая 2024
Exceptional. Impeccable standards. Class.
It was my Birthday and they brought me a delicious cake to enjoy 🩵
That I couldn't stay for longer
That I couldn't stay for longer
10
Ellart
Дата отзыва: 01 мая 2024
De ligging het personeel het ontbijt en het zwembad
Niets
Niets
8
Kaitlyn
Дата отзыва: 30 апреля 2024
The breakfast, location and staff were all excellent.
Our bed was quite firm.
Our bed was quite firm.
10
Jason
Дата отзыва: 29 апреля 2024
Jenny, Peter, Zoe, Tien, Leo were the main reason why I gave the hotel such high marks. They were able to make our stay very comfortable and easy by booking travels for us. I have never had such great hospitality ever. We felt like there were friends and felt very welcomed every time we entered the hotel. They booked our Bus to Ha Giang and booked our shuttles to the airport. They were all very honest which we appreciated and took care of us. I would 100% recommend and come back to this Hotel! They deserve a Raise!!
Honestly, there wasn't anything that we didn't like. We felt the hotel was very comfortable, clean, and easy. Maybe the only thing we had trouble at the beginning was navigating to the hotel but it was an easy find once we ask the locals where it was. Just a couple of blocks away where we were dropped off.
Honestly, there wasn't anything that we didn't like. We felt the hotel was very comfortable, clean, and easy. Maybe the only thing we had trouble at the beginning was navigating to the hotel but it was an easy find once we ask the locals where it was. Just a couple of blocks away where we were dropped off.
8
Mathilde
Дата отзыва: 28 апреля 2024
Hôtel très bien situé pour visiter Hanoï. La piscine est un plus après les journées très chaudes.
Manque de conseils du personnel pour visiter la ville.
Manque de conseils du personnel pour visiter la ville.
10
Ellart
Дата отзыва: 27 апреля 2024
De netheid, lief personeel en de hygiëne
Enige wat ik miste was een cappuccino /latte in de ochtend. Alleen koffie en thee op buffet.
Enige wat ik miste was een cappuccino /latte in de ochtend. Alleen koffie en thee op buffet.
8
Odile
Дата отзыва: 26 апреля 2024
Excellent location in a very nice area of Hanoï. The breakfast was very rich and diversified and the staff was extremely friendly and helpful. A great thank you to whole the Team.
Nothing
Nothing
9
Alessandro
Дата отзыва: 26 апреля 2024
Posizione, pulizia, disponibilità dello staff… tutto eccezionale !!!
Nulla
Nulla
10
Grant
Дата отзыва: 23 апреля 2024
Great location and the pool is very welcome in the heat
Nothing, it's all good here
Nothing, it's all good here
8
Sara
Дата отзыва: 21 апреля 2024
Rooftop bar and pool have a great view of the city and old quarter. Nice place to relax in the evening before heading back out to explore the more of the city. Breakfast buffet had a nice offering of fresh fruits, hot and cold items, and made-to-order eggs.
Room was cozy - bed took up most of the floor space and room seemed much smaller than I expected based on the pictures. AC shut off in the middle of 2 of the nights so woke up sweating
Room was cozy - bed took up most of the floor space and room seemed much smaller than I expected based on the pictures. AC shut off in the middle of 2 of the nights so woke up sweating
9
Karina
Дата отзыва: 18 апреля 2024
Great sweet little hotel in the old quarter. It is a lot smaller than in the pictures tho. Yet, the service and value for the $ is great. 2 minutes walk from The Train Street :)!
There pool was small. But it is expected in the area.
There pool was small. But it is expected in the area.
10
Ryan
Дата отзыва: 17 апреля 2024
The room was amazing. The staff were very friendly. The spa was great too & good buffet breakfast.
Chloe, Jenny, Leo & Peter were all so helpful during our stay. Thank you!
Na
Na
10
Tengku
Дата отзыва: 16 апреля 2024
Exceptional service from Jenny, Chloe, Leo, Peter & Tien
10
Lucinda
Дата отзыва: 15 апреля 2024
Zoe was of great help at reception. She is a wonderful human. Thanks for everything!
9
Odile
Дата отзыва: 14 апреля 2024
The location, the room view, the design style of the hotel, very helpful & friendly staff
10
Julian
Дата отзыва: 13 апреля 2024
Amazing staff especially Chloe (reception) and Tien (doorman).
Had a hiccup with a few things back home, and Chloe was exceptionally helpful.
Buffet breakfast was great but it did have a few weird dishes some mornings eg bruschetta, olives.
Buffet breakfast was great but it did have a few weird dishes some mornings eg bruschetta, olives.
10
Rod
Дата отзыва: 12 апреля 2024
Fantastic location great clean rooms and the staff was very friendly and helpful
9
S
Дата отзыва: 11 апреля 2024
Struttura interna molto bella, pulita, camere piccole ma molto confortevoli. Colazione fantastica!
Piscina sul tetto molto bella ma non riscaldata. Quando siamo stati noi a marzo faceva ancora freddo per usarla. Posizione perfetta x visitare Hanoi.
Piscina non riscaldata.
Piscina non riscaldata.
9
Flora
Дата отзыва: 11 апреля 2024
Well located, clean hotel with friendly staff. Very accommodating with us leaving our bags when we went to Ha Long Bay. Breakfast was good but not as a great for a vegetarian but lots of delicious fresh fruit and freshly made eggs. Pool and rooftop bar were great.
A bit noisy in terms of other rooms from the corridor but not an issue really.
A bit noisy in terms of other rooms from the corridor but not an issue really.
10
Lisa
Дата отзыва: 08 апреля 2024
Such lovely staff who went out of their way to help me when I was sick for a few days and couldn’t really leave my hotel room - bringing me breakfast, asking what else I might need and if I’m feeling better. Excellent location a quick walk to train street and right in the middle of the Old Quarter atmosphere
10
Jana
Дата отзыва: 06 апреля 2024
Wir hatten eine Suite gebucht, da es das einzige Zimmer war, dass kurzfristig noch verfügbar war.
Das Zimmer ist sehr groß und geräumig.
Das Badezimmer ist top modern und schön designt. Man hat einen 180 Grad Blick auf Hanoi und einen großen Balkon.
Die Preise der Minibar sind vergleichsweise günstig.
Das Zimmer ist hellhörig.
Das Zimmer ist hellhörig.
9
Tom
Дата отзыва: 05 апреля 2024
The Hotel staff was very nice, especially the reception and the bellman were very kind, courteous and always willing to help.
The breakfast was tasty and the pool on the rooftop with the bar very nice.
Our room was a bit small and thin-walled but it was still fine and clean.
Our room was a bit small and thin-walled but it was still fine and clean.
10
Karen
Дата отзыва: 05 апреля 2024
Beautiful room. Breakfast was very good. The swimming pool with swim up bar and great views and comfortable bed and great shower!
Nothing
Nothing
7
Giulia
Дата отзыва: 05 апреля 2024
Clean rooms, friendly staff
They had THE smallest gym I have ever seen. Rooms are not very big.
They had THE smallest gym I have ever seen. Rooms are not very big.
10
Karen
Дата отзыва: 05 апреля 2024
Great location a short walk to the lake and shopping, and the hotel itself was impeccable. Stayed 4 nights and couldn’t recommend a single thing to improve the service or facilities. Chloe, James, Louis, Jenny and Peter were all so helpful and friendly. Highly recommend!
9
Lindsey
Дата отзыва: 04 апреля 2024
Absolutely everything. The rooftop pool + bar was perfect. The room was stunning. The balcony was super lovely. Honestly, we were really happy with everything.
Nothing!!
Nothing!!
9
David
Дата отзыва: 04 апреля 2024
Staff was very helpful from the get go. Bellhop/doorman came right away to our Grab car to get our bags up the steps. After check-in process, receptionist was good in giving us some detail of the immediate area and her own recommendations for good eats close by or how to get around the city. For a pretty active couple in our 30s, many popular sights, attractions and good food/coffee is walking distance, no trouble at all with any kind of map apps to guide you around, though hotel is considered on the Western edge of the Old Quarter. The In-hotel restaurant im not quite sure how good the food is during lunch/dinner, but the breakfast that was included in our room price was pretty decent, especially if you're not looking to eat Vietnamese food for your first meal of the day.
6
Tho
Дата отзыва: 03 апреля 2024
Hôtel bien situé dans un quartier animé et proches des attractions touristiques. Petit établissement mais qui dispose de certaines facilités: piscine, Spa. Le personnel était plutôt sympathique, surtout à la réception.
Chambre vraiment très petite pour un 4 étoiles, plutôt dimension 3 étoiles. Petit déjeuner assez moyen, pas de cappuccino, mais un café pas très bon. pas de jus de fruits frais, que des jus industriels. Le linge donné à lavé n'est jamais ramené dans les temps affichés.
Chambre vraiment très petite pour un 4 étoiles, plutôt dimension 3 étoiles. Petit déjeuner assez moyen, pas de cappuccino, mais un café pas très bon. pas de jus de fruits frais, que des jus industriels. Le linge donné à lavé n'est jamais ramené dans les temps affichés.
7
Hannah
Дата отзыва: 02 апреля 2024
Good location if you want to be in old quarter, its very busy. Room was a lot smaller than the pictures but clean and nice. Rooftop pool nice with view too. Staff very helpful.
room was quite small.
room was quite small.
9
Melanie
Дата отзыва: 02 апреля 2024
La gentillesse du personnel, la propreté
Pas de spa accessible gratuitement
Pas de spa accessible gratuitement
9
Anna
Дата отзыва: 02 апреля 2024
The room was spacious and great value. The hotel was well located, within walking distance of many restaurants and shops. A good breakfast was included.
Although we were on a high floor, it was still noisy - but that's only because we didn't use the air conditioning and left the veranda door open, plus understandable being in the middle of the city.
Although we were on a high floor, it was still noisy - but that's only because we didn't use the air conditioning and left the veranda door open, plus understandable being in the middle of the city.
10
Rene
Дата отзыва: 27 марта 2024
the staff are AMAZING. they are so friendly and helpful. great location again and the hotel itself is clean and beautiful. good breakfast too. Chloe and Fiona from the front desk are brilliant.
9
Pno
Дата отзыва: 26 марта 2024
Tolles Hotel mit großzügigen, luxuriösen Zimmern und Bad mit Dusche UND Badewanne in zentraler Altstadtlage.Sehr gutes Frühstücksbuffet und Zimmerservice. Besonders professioneller Service ( Taxi, Beratung, Extrawünsche, Geb. Torte vom Hotel😃)an der Rezeption. Ein empfehlenswertes Hotel!!
Aufgrund des kühlen und regnerischen Wetters konnten wir leider wederRooftop-Pool und Bar, noch den Balkon nutzen und daher nicht bewerten .
Aufgrund des kühlen und regnerischen Wetters konnten wir leider wederRooftop-Pool und Bar, noch den Balkon nutzen und daher nicht bewerten .
9
Regina
Дата отзыва: 26 марта 2024
Everything felt like new and was clean and fresh. There are many hotels that look like this. On the outside this one was truly special on the inside. There was a rooftop lounge and pool that were immaculate and such a beautiful view.
The breakfast was lovely!
Nothing!
Nothing!
8
Sarah
Дата отзыва: 23 марта 2024
The reception staff were so friendly and happy to organise anything you wanted to do, see or go to and always welcoming when returning.
Our bedroom was super small - classified as deluxe - serviced daily which was great and very clean!
Our bedroom was super small - classified as deluxe - serviced daily which was great and very clean!
9
Susan
Дата отзыва: 22 марта 2024
It was very centrally located, the staff were lovely! Nothing a problem. Would highly recommend.
9
Rob
Дата отзыва: 20 марта 2024
De lokatie is uitstekend, de kamers zijn klein maar worden goed onderhouden schoon gemaakt. Het personeel is vriendelijk en doet zijn best om het je naar de zin te maken.
9
John
Дата отзыва: 20 марта 2024
great location. amazing staff. very helpful in many ways. small room but great value.
7
Martin
Дата отзыва: 18 марта 2024
Czystość hotelu, miła obsługa
Niewygodny materac w pokoju, słabe wyciszenie pokoju
Niewygodny materac w pokoju, słabe wyciszenie pokoju
9
Andreas
Дата отзыва: 18 марта 2024
Super ausgestattetes Hotel in Hanoi. Insbesondere auch die Behandlungen im Spa-Bereich sind empfehlenswert und preiswert.
10
Bridie
Дата отзыва: 15 марта 2024
The room was lovely. Breakfast is amazing. Best we had on our travels. Staff are so kind and helpful.
9
Weronika
Дата отзыва: 10 марта 2024
Apartament jest bardzo duży i wygodny, śniadania różnorodne, obsługa bardzo uprzejma i pomocna. Idealne położenie na skraju starej dzielnicy. Świetne masaże!
Pokoje standard i de lux są bardzo małe.
Pokoje standard i de lux są bardzo małe.
8
Leila
Дата отзыва: 07 марта 2024
The location is perfect, right in the heart of old quarter. They had a variety of options available at breakfast. All the food was fresh and tasty. Huge shout out to the wonderful staff Jenny , Zoe and Louis who went above and beyond to make my stay memorable. Thank you so much
10
Karen
Дата отзыва: 06 марта 2024
The location was excellent which enable us to navigate easily around the city. The reception staff were extremely friendly & helpful. The food at breakfast was fresh and varied. The roof top bar was great to enjoy a few drinks with some spectacular view across the city- you can see train street too
A special shoutout for Tom (Barman), Jenny, Leo,Zoe & Louis who always welcomed us nicely & answered our queries in reception
All great
All great
8
Katharina
Дата отзыва: 05 марта 2024
Sehr gute Lage, direkt fußläufig zum Bahnhof und zu einigen Sehenswürdigkeiten sowie vielen Restaurants. Gute Frühstücksauswahl, frische Früchte, nette Roof Top Bar, freundliches Personal, Gepäck konnte dort gelassen werden vor dem Check In
Keine frischen Säfte beim Frühstück, sehr kalte Klimaanlage beim Frühstück, Zimmer recht klein.
Keine frischen Säfte beim Frühstück, sehr kalte Klimaanlage beim Frühstück, Zimmer recht klein.
9
Elaine
Дата отзыва: 02 марта 2024
The staff were very nice and helpful, the breakfast room was lovely and lots of choice
Room was a little smaller than expected
Room was a little smaller than expected
10
Angelika
Дата отзыва: 01 марта 2024
Hervorragendes Personal. Sehr freundlich und zuvorkommend. Überdurchschnittlich gutes Frühstück.
Die Zimmer sind ein bisschen zu klein für zwei Koffer .
Die Zimmer sind ein bisschen zu klein für zwei Koffer .
5
Ingrid
Дата отзыва: 29 февраля 2024
Super beliggenhet med nærhet til gamlebyen. Frokosten var absolutt innbydende.
Vi fikk bare ett hotellkort - "company policy", litt tungvint når man er 2 på rommet. Vårt reisefølge ble charget for vaskekluter da de var brukt til sminkefjerning. Unødvendig.
Vi fikk bare ett hotellkort - "company policy", litt tungvint når man er 2 på rommet. Vårt reisefølge ble charget for vaskekluter da de var brukt til sminkefjerning. Unødvendig.
8
Guilherme
Дата отзыва: 28 февраля 2024
Os funcionários sempre muito simpáticos e prestáveis, deixaram que fizéssemos o check out um pouco mais tarde. O quarto pequeno mas acolhedor. O pequeno almoço suficiente e as omeletes bem confeccionadas.
Sistema de ar condicionado com regulação para quente um pouco complicado.
Sistema de ar condicionado com regulação para quente um pouco complicado.
9
Jessica
Дата отзыва: 27 февраля 2024
The room was neat and tidy, perfect for 2 people! The bathroom was also quite spacious. There is an elevator in the hotel which makes it easy to take luggage around. The breakfast selection was also a bonus - the food was diverse and the staff were very attentive to your needs. The location is also a 10 minute walk to Hanoi city centre and 5 minute walk from Hanoi Train Street.
Nothing.
Nothing.
8
S
Дата отзыва: 27 февраля 2024
L'hotel è bello, pulitissimo, la colazione fantastica. Il personale, soprattutto Lucas sono stati fantastici.
Purtroppo il tempo non ci ha permesso di utilizzare la piscina sul roof. Se fosse stata riscaldata avremmo potuto utilizzarla. Le camere sono un po' piccole, ma i letti molto comodi e i bagni abbastanza grandi.
Purtroppo il tempo non ci ha permesso di utilizzare la piscina sul roof. Se fosse stata riscaldata avremmo potuto utilizzarla. Le camere sono un po' piccole, ma i letti molto comodi e i bagni abbastanza grandi.
10
Christian
Дата отзыва: 26 февраля 2024
Super convenient location in central Hanoi. Many of the attractions are within walking distance. The hotel was very well managed. Everything was clean and functional. Breakfast was fantastic. Staff was attentive, helpful and friendly. Jenny, Zoe, Louis and Nghiem stood out.
We liked everything about it.
We liked everything about it.
10
Teresa
Дата отзыва: 24 февраля 2024
The reception team: Jenny, Zoe, Chloe and Leo
Were amazing. Very helpful and always with a smile on their face.
The hotel is spotlessly clean and the pool is enjoyable after a days sightseeing.
Breakfast changes every day.
Great location for train street, Ho Chi Minh mausoleum and various restaurants. I would definitely stay again.
4
Mike
Дата отзыва: 21 февраля 2024
Die Lage ist recht gut
Das Hotel ist extrem abgenutzt , heruntergekommen und richt zum Teil sehr schlecht
Das Hotel ist extrem abgenutzt , heruntergekommen und richt zum Teil sehr schlecht
8
Teresa
Дата отзыва: 20 февраля 2024
Staff was great
Fake grab drivers outside of hotel - who took advantage of female solo traveler
Fake grab drivers outside of hotel - who took advantage of female solo traveler
8
Rosie
Дата отзыва: 20 февраля 2024
Very central to old town, comfortable rooms, amazing spa/massage! Varied breakfast buffet and knowledgeable supportive staff
Room smaller than I expected, but very comfortable
Room smaller than I expected, but very comfortable
10
Karsten
Дата отзыва: 19 февраля 2024
By far the best hotel/staff we stayed in so far. Exceptionally friendly staff & very professional. The hotel itself is top notch very good location in hanoi old town (e.g. train street 2min by food). We had the suite and it was absolutly gorgeous.
Nothing to complain everything was simply amazing
Nothing to complain everything was simply amazing
10
Steffen
Дата отзыва: 19 февраля 2024
Sehr schönes und geschmackvoll eingerichtetes Boutique Hotel. Tolles Frühstück und super nettes und hilfsbereites Personal.Tolle Lage in Hanoi‘s Altstadt.
Ich hatte am Ankunftstag Geburtstag - im Zimmer stand als Überraschung eine Geburtstagstorte und eine liebevoll geschriebene Karte. Besonderer Dank dafür an Jenny und auch Peter, Leo und Nghiem!
Der Pool bzw. die Skybar könnten am Abend noch länger geöffnet sein um den tollen Blick auf Hanoi länger genießen zu können
Der Pool bzw. die Skybar könnten am Abend noch länger geöffnet sein um den tollen Blick auf Hanoi länger genießen zu können
10
Lara
Дата отзыва: 19 февраля 2024
The property is very nice and clean. The location is very central. Breakfast also very good as well as the staff. It happened that one our T-shirt was lost during washing service and they gave all the best to find it. They didn't found it before our departere but insisted to puy us taxi to the airport as an apology. I really appriciate their effort.
It was sometimes hard to get the glas on the breakfast (you should as for it or take from the other table. This is the only I can remember.
It was sometimes hard to get the glas on the breakfast (you should as for it or take from the other table. This is the only I can remember.
8
Dion
Дата отзыва: 15 февраля 2024
Quiet while sleeping at night, great views from the rooftop bar and pool and great water pressure in the shower. Property is in great condition
Breakfast was average and bed not so comfortable.
Breakfast was average and bed not so comfortable.
10
Sophie
Дата отзыва: 12 февраля 2024
La suite fabuleuse
Le personnel attentif
Isolation phonique porte de la suite avec le couloir
Isolation phonique porte de la suite avec le couloir
9
Brian
Дата отзыва: 08 февраля 2024
Quiet room, incredible service, friendly staff, good breakfast. Thanks to Chloe, Leo, Jenny, Peter and Nghiem for making our stay special!!
Dinner did not meet expectations.
Dinner did not meet expectations.
10
Alice
Дата отзыва: 28 января 2024
I liked how it felt like a boutique hotel. All the furnishings were beautiful. The rooms were cute and clean. The buffet was great, lots of choices and really great pho.
10
Nevine
Дата отзыва: 27 января 2024
L'emplacement est très central ! Vous pouvez tout faire à pied.
Le personnel est très agréable et arrangeant.
Les lits sont très confortables.
Nous avons passé un agréable séjour malgré une météo capricieuse.
Le petit déjeuner est assez complet même pour les végétariens ;)
10
Linda
Дата отзыва: 25 января 2024
The place looks amazing and the staff couldn’t do enough for you - a big shout out to Jenny, Louis, Lee, Chloe and Nghiem who made us extra welcome
It was also my first experience of a toilet with a remote control - loved the heated seat option
I would definitely love to stay there again
Everything was perfect
Everything was perfect
7
Pauline
Дата отзыва: 22 января 2024
Great location, close to bars and restaurants. Comfy bed and well maintained room. Roof top pool lovely with fab views.
Breakfast was passable, room very small and had what sounded like a water pump cutting in and out all night.
Breakfast was passable, room very small and had what sounded like a water pump cutting in and out all night.
7
Amaranda
Дата отзыва: 21 января 2024
La ubicación es el punto bueno de este hotel. La habitación era correcta aunque un poco pequeña y angustiosa.
Sin ninguna duda lo peor fue el desayuno que ofrecen. La calidad de la comida es muy mala (el pan y las pastas estaban duras.. como pasadas) y de bebidas solo tienen el típico café americano... Por ser buffet libre hay poco por escoger y lo poco que hay es malo. No recuerdo si era un servicio de pago o era incluido, pero yo no pagaría por este servicio. Además el servicio no entiende casi el inglés y son un poco antipáticos.
Sin ninguna duda lo peor fue el desayuno que ofrecen. La calidad de la comida es muy mala (el pan y las pastas estaban duras.. como pasadas) y de bebidas solo tienen el típico café americano... Por ser buffet libre hay poco por escoger y lo poco que hay es malo. No recuerdo si era un servicio de pago o era incluido, pero yo no pagaría por este servicio. Además el servicio no entiende casi el inglés y son un poco antipáticos.
9
Sandra
Дата отзыва: 18 января 2024
The staff at the Soleil were very helpful great breakfast beautiful dinner and cocktails close to attractions
Beds were a bit hard
Beds were a bit hard
10
Jolanta
Дата отзыва: 18 января 2024
Our rooms were just as pictured, beautiful and close to all the nearby Museums, Lake and train street. The hotel staff were so welcoming and accommodating that we happily returned to the hotel after our trip to Halong Bay. The staff kept our luggage while we were away. Overall great hotel, with good food and great atmosphere.
The bed was a bit firm for me
The bed was a bit firm for me
10
Nils
Дата отзыва: 16 января 2024
Schickes Hotel im Zentrum Hanois. Außerordentlich freundliches Personal, saubere Zimmer, tolle Rooftop Bar mit Pool, welche bis 22 Uhr geöffnet hat. Das Frühstück ist ein bunter Mix und für asiatische Verhältnisse gut. Alles in allem ein sehr schöner Aufenthalt. Wir kommen gerne wieder!
10
Bernhard
Дата отзыва: 12 января 2024
Es war alles perfekt. Sehr gutes Frühstück, nettes zuvorkommendes Personal, saubere Zimmer mit gutem Welan. Besonders überzeugt hat uns die zentrale Lage. Wir können das Hotel nur weiterempfehlen.
8
Y
Дата отзыва: 11 января 2024
Hotel in het centrum van Hanoi met comfortabel bed, ruime badkamer en zwembad (niet verwarmd) met skybar. Geweldige ontvangst bij de receptie en iedere morgen een uitgebreid ontbijt! Winkels en restaurant in de onmiddellijke omgeving.
10
Marcel
Дата отзыва: 07 января 2024
Small hotel in the very heart of the city. Just one block away from the famous railway. Extremely friendly staff who were very helpfull with booking tours and guides. Really to be recommended to everybody.
The rooms are rather small, which maks it somewhat difficult to place your luggage. But the beds are perfect and the place is very clean, so that makes up for the lack of space.
The rooms are rather small, which maks it somewhat difficult to place your luggage. But the beds are perfect and the place is very clean, so that makes up for the lack of space.
9
Philipp
Дата отзыва: 06 января 2024
Very nice Hotel in the middle of the Oldtown.
The Staff was super friendly.
Chloe, Jenny and Louis from Reception are always helpful
9
Raffael
Дата отзыва: 04 января 2024
Posizione strategica e ottimo prezzo/prestazioni. Specialmente la suite.
10
M
Дата отзыва: 31 декабря 2023
Great hotel and very pleasant and helpful staff! Miss Jenny and Mr Peter made sure all our needs were met and gave valuable tips. Highly recommended!
9
Lukas
Дата отзыва: 30 декабря 2023
the location was the perfect spot for hanoi first timers. all sights and countless restaurants are only minutes away from the hotel.
the staff is amazing - very helpful, speaking english very well and serving you with all the information you need to have a good trip. additionally - ask them for trips all over vietnam - they are checking their network and are doing a hell of a job on their research!
we were a group of 4 choosing two identical rooms of the same category. unfortunately there was a decent difference regarding the size of the rooms. overall not too bad, but a bit weird.
we were a group of 4 choosing two identical rooms of the same category. unfortunately there was a decent difference regarding the size of the rooms. overall not too bad, but a bit weird.
6
Victoria
Дата отзыва: 28 декабря 2023
Staff were very friendly and helpful, especially the girl who greeted us when we arrived. The hotel was in a great location, clean room and decent shower.
Our room was freezing cold, the corridors were freezing and so was the dining room. It was very cold in Hanoi while we were there so I have no idea why they needed air con on in communal areas. We did contact reception about heating and they put it on for us.
Our room was freezing cold, the corridors were freezing and so was the dining room. It was very cold in Hanoi while we were there so I have no idea why they needed air con on in communal areas. We did contact reception about heating and they put it on for us.
7
Kumar
Дата отзыва: 25 декабря 2023
Location of hotel. kindness and helpfulness of staff.
The room was very small. In name of gym, there was just a treadmill and cross trainer. The price that we paid were equivalent to a 5* category and got a 3* category
The room was very small. In name of gym, there was just a treadmill and cross trainer. The price that we paid were equivalent to a 5* category and got a 3* category
9
Jamey
Дата отзыва: 25 декабря 2023
Everything. Great balcony. Decent bed.
But more communication at breakfast.
But more communication at breakfast.
5
Genay
Дата отзыва: 25 декабря 2023
Le personnel
Le rapport qualité prix : j’ai trouvé mieux pour beaucoup moins cher sur Hanoi Chambre pas lumineuse
Le rapport qualité prix : j’ai trouvé mieux pour beaucoup moins cher sur Hanoi Chambre pas lumineuse
8
Silvia
Дата отзыва: 23 декабря 2023
buen desayuno, excelente ubicación, habitación moderna pero un poco pequeña.
9
Christl
Дата отзыва: 19 декабря 2023
Sehr freundliches und hilfreiches Personal.
Sehr gutes Frühstück.
Sehr ruhiges Zimmer trotz der zentralen Lage
9
Mohammed
Дата отзыва: 19 декабря 2023
Great staff, located near everything, wonderful value.
8
Marco
Дата отзыва: 12 декабря 2023
Staff molto gentile e accogliente. Posizione ottima per girare il centro città a piedi. Camera un po' piccola ma dotata di tutto il necessario.
Colazione varia per il salato e la frutta ma molto limitata sui dolci. Ristorante da prenotare (la sera dovrebbe essere aperto, ma una sera siamo passati perché rientrati in ritardo e lo abbiamo trovato chiuso). Cuscini da rivedere, troppo morbidi.
Colazione varia per il salato e la frutta ma molto limitata sui dolci. Ristorante da prenotare (la sera dovrebbe essere aperto, ma una sera siamo passati perché rientrati in ritardo e lo abbiamo trovato chiuso). Cuscini da rivedere, troppo morbidi.
9
Shaw
Дата отзыва: 11 декабря 2023
Breakfast fantastic great range of food.
The complimentary water in the bedroom tasted horrible. Had to pay for the water in mini bar.
The complimentary water in the bedroom tasted horrible. Had to pay for the water in mini bar.
8
A
Дата отзыва: 11 декабря 2023
L’emplacement était très bien et la piscine sur le toit était très appréciée.
Rien
Rien
9
Johanna
Дата отзыва: 09 декабря 2023
friendly & english speaking staff, hotel is very clean (we saw differently in our time in viet nam), room was a good size and we liked the slightly bigger balcony and a the bathtub but most importantly it’s nearly soundproof and the curtains are actually blacking out light, location is good and a lot is walkable if you so desire to do
we found the breakfast to be okay but a bit limited in options
we found the breakfast to be okay but a bit limited in options
10
Lars
Дата отзыва: 07 декабря 2023
it was a realy nice location and the assistans manager chloe helped us whit everything. I forgot my wallet and pass it was no problem she helped me to get it back realy fast. i think one of the best hotel you can choose in hanoi
10
Cristobal
Дата отзыва: 04 декабря 2023
Couldn't fault anything. Staff, the hotel and everything was just incredible. Made our first time in Hanoi an unforgettable memory.
Na
Na
9
Marloes
Дата отзыва: 02 декабря 2023
Locatie top, alles op loopafstand. Medewerkers super behulpzaam. Hielpen ons transfer boeken en toen deze te vroeg voor het ontbijt bleek te zijn kregen we een to-go bag mee. (En ze checkten zelfs een dag later nog of we goed waren aangekomen en of alles leuk was!) Kamer is prachtig en schoon. Leuke bar en zwembad op het dak. Ontbijt heerlijk en uitgebreid. Geen beter verblijf in Hanoi kunnen wensen!
9
Hannelore
Дата отзыва: 02 декабря 2023
Insgesamt war unser Aufenthalt in diesem Hotel äußerst zufriedenstellend. Die Kombination aus idealer Lage, freundlichem Personal und komfortabler Unterkunft macht dieses Hotel zu einer ausgezeichneten Wahl für Reisende, die die Altstadt erkunden möchten. Leider hatten wir aufgrund unseres kurzen Aufenthalts nicht die Gelegenheit, das Schwimmbad und den Wellnessbereich zu genießen.
9
Nicholas
Дата отзыва: 30 ноября 2023
This boutique hotel does exactly what it says on the tin, the room was lovely but slightly in the small side and the facilities were limited but still well equipped. The team there were very helpful, especially Jenny who made us feel very welcomed - as habit was our first stop on a long trip this was very helpful.
The rooftop pool was a highlight as a morning swim were you can watch the chaotic streets below was very interesting.
Overall a good hotel that does exactly what you need at this price point.
9
L
Дата отзыва: 28 ноября 2023
Friendly staff. Very good location.
The breakfast could be improved, although not bad.
The breakfast could be improved, although not bad.
7
Jane
Дата отзыва: 28 ноября 2023
Location was great. It was quiet considering the location. Comfortable beds but 2ft6 wide. Staff helpful.
Manager sits in reception, doesn't engage with customers at all even when there is a problem and left it to reception. Bedroom is extremely small and there are so many hotels nearby that are much cheaper of the same standard and size. Only one mirror in bathroom meant couldn't both get ready at the same time. Light in bathroom broken so difficult to see. Reported it twice before anything changed.
Manager sits in reception, doesn't engage with customers at all even when there is a problem and left it to reception. Bedroom is extremely small and there are so many hotels nearby that are much cheaper of the same standard and size. Only one mirror in bathroom meant couldn't both get ready at the same time. Light in bathroom broken so difficult to see. Reported it twice before anything changed.
10
Lynne
Дата отзыва: 27 ноября 2023
Beautiful views at pool lovely cocktails, very friendly & helpful staff , modern rooms
10
Laurence
Дата отзыва: 27 ноября 2023
We were greeted on arrival and shown to our room. We entered with a welcome letter and rose petals on the bed. Very pretty room and view of the city. Would highly recommend.
8
Angeliki
Дата отзыва: 26 ноября 2023
It was really clean and the staff was helpful
We didn't enjoy the service at the SPA as the therapists were discussing while doing our treatment. The quality and the options of the breakfast.
We didn't enjoy the service at the SPA as the therapists were discussing while doing our treatment. The quality and the options of the breakfast.
10
Benedikt
Дата отзыва: 23 ноября 2023
Super Lage, mittendrin alles ist gut zu Fuss erreichbar.
Das personal ist sehr freundlich, hilfsbereit & hilft bei Fragen oder Organisation für Ausflüge.
Wir kamen eine Woche nach unserem Aufenthalt im Hotel zurück nach Hanoi um mit dem Nachtzug nach Hue zu fahren. Auf Anfrage unserer Gepäck im Hotel zwischen zu lagern bis unser Zug fährt, konnten wir sogar den Wellness Bereich zum duschen etc. nutzen.
Vielen Dank Jenny 🙏😃für diese tolle Gastfreundschaft
Nichts
Nichts
9
Jones
Дата отзыва: 22 ноября 2023
Super helpful staff! Held onto our bags and let us use the pool and rooftop bar after checkout until we left that night at 8pm. Delicious breakfast and nice clean facilities.
6
Catherine
Дата отзыва: 22 ноября 2023
Situation, personnel de la réception sympathique
Chambre avec fenêtre: il n'était pas mentionné sur booking.com que la fenêtre donnait sur un mur (à 50 cm de la fenêtre). Donc aucune lumière du jour.
Chambre avec fenêtre: il n'était pas mentionné sur booking.com que la fenêtre donnait sur un mur (à 50 cm de la fenêtre). Donc aucune lumière du jour.
10
Nanny
Дата отзыва: 20 ноября 2023
Vänlig personal, service minded, bra på engelska. Nära till Trainstreet, barer, kaféer, butiker, kiosker, sevärdheter, night marker och steeetfood om man inte är kräsen. Nära flygplatsen. Sist men inte minst, be hotellet hjälpa er med en taxi-bokning. Det är det bästa alternativet.
För få solstolar. Det gjorde inte så mycket. Det var inte syftet med resan heller.
För få solstolar. Det gjorde inte så mycket. Det var inte syftet med resan heller.
10
Ana
Дата отзыва: 20 ноября 2023
The staff were all courteous, friendly and helpful.
6
Patricia
Дата отзыва: 19 ноября 2023
Das Frühstück war lecker und die Nähe des Zentrums echt perfekt! Personal war wirklich sehr freundlich und zuvorkommend.
Wir hatten unser Zimmer direkt unterm Restaurant ab 6:15 hörte man nur noch Stühle schieben. Super laut! Unser Zimmer war im Geschoss 4.
Wir hatten unser Zimmer direkt unterm Restaurant ab 6:15 hörte man nur noch Stühle schieben. Super laut! Unser Zimmer war im Geschoss 4.
8
Corinne
Дата отзыва: 19 ноября 2023
Lit confortable
Chambre calme
Personnel charmant
Nous avons été déçu par la taille de la chambre et la vue sur la ville. Par rapport à l'autre hôtel testé à notre arrivée à Hanoi, le prix est beaucoup plus élevé (114 € vs 75 € par nuit) pour une chambre nettement plus petite. Il y a effectivement une piscine mais la météo ne nous a pas permis d'en profiter.
Nous avons été déçu par la taille de la chambre et la vue sur la ville. Par rapport à l'autre hôtel testé à notre arrivée à Hanoi, le prix est beaucoup plus élevé (114 € vs 75 € par nuit) pour une chambre nettement plus petite. Il y a effectivement une piscine mais la météo ne nous a pas permis d'en profiter.
8
Monika
Дата отзыва: 17 ноября 2023
Badezimmer war gut, Rooftop Bar schön, Personal freundlich, tolle Lage
Frühstück bot sehr wenig bis keine Optionen für Veganer, auf Rückfrage nach z.B. Tofu wurden Eier angeboten, keine Milchalternativen und auch keine Haferflocken, Samen, Kerne o.ä. Zimmer waren zwar schön, aber extrem klein.
Frühstück bot sehr wenig bis keine Optionen für Veganer, auf Rückfrage nach z.B. Tofu wurden Eier angeboten, keine Milchalternativen und auch keine Haferflocken, Samen, Kerne o.ä. Zimmer waren zwar schön, aber extrem klein.
10
Emily
Дата отзыва: 14 ноября 2023
We absolutely loved our stay here. The staff were friendly and accomodating - we had to check out early in the morning for our flight (prior to breakfast) and they even packed us breakfast to go!
No shade by the pool meant we couldn’t stay up there for too long!
No shade by the pool meant we couldn’t stay up there for too long!
9
Danielle
Дата отзыва: 13 ноября 2023
The staff are amazing, could not do enough for you. Each and every person we met went above and beyond, could not fault them. Solid hotel but the staff are the true draw.
8
Natalie
Дата отзыва: 13 ноября 2023
The location brilliant right next to train street old quarter.
Staff so accomodating especially jenny. .
Clean. Modern. Gets you away from the hustle and bustle.
On date of departure gave us a warm breakfast to take away never had this experience before.
Lots of options at breakfast
Bar upstairs on rooftop did not stock many drinks. Ran out of most spirits. Food quality in main restaurant could be improved for price charged.
Bar upstairs on rooftop did not stock many drinks. Ran out of most spirits. Food quality in main restaurant could be improved for price charged.
8
Lisa
Дата отзыва: 11 ноября 2023
Das Bett war sehr bequem und der Rooftop Pool sehr cool!
Schönes Bad mit allem was man braucht und das Personal war sehr nett.
Das Frühstücksbuffet war ebenfalls sehr ansprechend
-Wir haben 2x an der Rezeption den Transfer zum Flughafen durchgegeben für den Abreisetag früh am Morgen. Das wurde auch jedes Mal aufgeschrieben und uns ein Preis genannt. Als wir am Abreisetag zum Flughafen wollten und ausgecheckt haben, kam 15 Min. nach der vereinbarten Zeit immer noch kein Taxi. Wir haben dann noch mal nachgefragt und anscheinend wurde das von der Rezeptionistin einfach vergessen. Sie hat dann noch mal ein Taxi geholt auf das wir weitere 20 Min. warten mussten. Der vorher vereinbarte Preis, den wir an der Rezeption zahlen mussten wurde dann auch nicht eingehalten und noch mal erhöht. Da wir ja an dem Tag Vietnam verlassen haben, hatten wir nicht mehr genug Bargeld und das war alles sehr ärgerlich. -Am Pool haben wir keine Cocktails bekommen, die anderen Gäste die vor uns da waren schon. Anscheinend hat der Mann an der Bar zwischenzeitlich gewechselt und wollte/konnte uns keine Cocktails zubereiten. -Das Zimmer war sehr klein.
-Wir haben 2x an der Rezeption den Transfer zum Flughafen durchgegeben für den Abreisetag früh am Morgen. Das wurde auch jedes Mal aufgeschrieben und uns ein Preis genannt. Als wir am Abreisetag zum Flughafen wollten und ausgecheckt haben, kam 15 Min. nach der vereinbarten Zeit immer noch kein Taxi. Wir haben dann noch mal nachgefragt und anscheinend wurde das von der Rezeptionistin einfach vergessen. Sie hat dann noch mal ein Taxi geholt auf das wir weitere 20 Min. warten mussten. Der vorher vereinbarte Preis, den wir an der Rezeption zahlen mussten wurde dann auch nicht eingehalten und noch mal erhöht. Da wir ja an dem Tag Vietnam verlassen haben, hatten wir nicht mehr genug Bargeld und das war alles sehr ärgerlich. -Am Pool haben wir keine Cocktails bekommen, die anderen Gäste die vor uns da waren schon. Anscheinend hat der Mann an der Bar zwischenzeitlich gewechselt und wollte/konnte uns keine Cocktails zubereiten. -Das Zimmer war sehr klein.
9
Anne
Дата отзыва: 08 ноября 2023
C'était notre première étape au Vietnam et nous n'avons pas été déçus !
L'hôtel est très confortable et surtout idéalement bien placé à 10 minutes du Vieux Hanoï, du Temple de la littérature et autres musées. Nous avons presque tout fait à pieds. Notre chambre était petite mais confortable et surtout au calme !
Le petit déjeuner est copieux et varié : aussi bien spécialités vietnamiennes que continentales.
Et enfin un personnel très chaleureux, très serviable et à l'écoute. Un grand merci à Chloé, Jenny et Leo.
J'ai également testé le SPA : un massage qui défit tout ceux que j'ai pu avoir en France en termes de qualité/prix ! Merci à Fiona pour son accueil et à Anna pour ses mains de fées !!
10
Lisa
Дата отзыва: 08 ноября 2023
Rooftop Pool und Bar mit schöner Aussicht.
Hatten die Suite Soleil gebucht, diese war sehr groß und geräumig, schönes Badezimmer mit großer Badewanne.
Bei der Ankunft lagen zwei Schwäne aus Handtüchern auf dem Bett, dekoriert mit Rosenblättern und es gab Maracujas auf dem Zimmer. Pro Person hab es zwei Flaschen Wasser inklusive auf dem Zimmer.
War alles bestens
War alles bestens
10
Marvin
Дата отзыва: 07 ноября 2023
Soleil is an amazing stay to consider when travelling in Ha Noi and have a bit of budget to spend. We had the room with a balcony and an amazing view. The room was big, cozy, luxurious and super clean. Also there is an option to chill with a cocktail at the rooftop bar and have a little dip in the pool there. They also offer different types of massages which we did and it was amazing too! Ms. Hanna and Ms. Fiona treated us well!
Also during our check out day, our plane left at 11 p.m. but had to check out at 12 noon. We could leave our luggage there and they also arranged our taxi drive to the airport.
8
Marie
Дата отзыва: 07 ноября 2023
Hôtel bien placé près de la vieille ville
Très bon petit déjeuner
Chambre avec fenêtre donnant sur un mur
Chambre avec fenêtre donnant sur un mur
9
Sylvia
Дата отзыва: 07 ноября 2023
Locatie! Echt een ideale uitvalsbasis voor een bezoek aan de stad. Alles aan het hotel was goed. Mooie, nette kamers, vriendelijk personeel en een lekker uitgebreid ontbijt.
Niets.
Niets.
5
Lisanne
Дата отзыва: 06 ноября 2023
Sauber und gemütlich, gutes Frühstück
Zimmer wirklich winzig klein, Poolbar hat nie offen, man wollte uns unterstellen etwas von der Minibar konsumiert zu haben, obwohl das unsere eigenen Chips waren!
Zimmer wirklich winzig klein, Poolbar hat nie offen, man wollte uns unterstellen etwas von der Minibar konsumiert zu haben, obwohl das unsere eigenen Chips waren!
8
Heike
Дата отзыва: 05 ноября 2023
Friendly staff (especially Mia) that was very helpful for booking transports, street food tour and even ha long bay cruise
The room was a little small with two big baggages, but for just sleeping it was sufficient
We enjoyed the breakfast with fresh fruit and a variety of fresh made omelette, scrambled eggs,...
The pool and the sky bar looked good, but there was actually no one using it while we were there
We had a spa treatment that was very good (thanks to Fiona)
I think it is an absolutely fair price for this hotel
9
Anaïs
Дата отзыва: 03 ноября 2023
Great location in the old quarter. Liked the pool on the rooftop, nice views. Breakfast was good and staff very helpful
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