- Главная страница
- Страны
- Вьетнам
- Курорты Вьетнама
- Ханой
- Отели Ханоя
- Solaria Hotel
Закажите бесплатный подбор тура специалистом!
Подобрать тур
Туры в отель с вылетом из Москвы
0%
Нужна помощь с выбором тура?
Мы поможем! Оставьте свой номер и получите бесплатную консультацию менеджера по туризму
Описание отеля
Отзывы об отеле
8
Kelsie
Дата отзыва: 29 октября 2026
Fantastic location, comfiest bed ever slept in, staff so friendly and happy. It was a joy to stay at Solaria
10
Ann
Дата отзыва: 29 октября 2026
Location, cleanliness, staff were great. Breakfast box as we were leaving early
10
Johanna
Дата отзыва: 28 октября 2026
Great breakfast! Friendly staff! Wonderful location!
9
Vaishnavi
Дата отзыва: 26 октября 2026
Clean and very well maintained hotel, good breakfast.
Be careful and ensure your given the same room your booked for, they tried to give us a smaller one in the name of upgradation, but corrected it and gave us the highest category room after they realised their mistake.
Be careful and ensure your given the same room your booked for, they tried to give us a smaller one in the name of upgradation, but corrected it and gave us the highest category room after they realised their mistake.
10
Shane
Дата отзыва: 25 октября 2026
Absolutely love this hotel. The staff are just sooo incredible, and will do anything to make your stay wonderful.
In particular, Daria who is just amazing and caring, and makes your stay so welcoming and incredible, thank you Daria.
The hotel is beautifully decorated on the inside, and walking in from a hot day or afternoon in Hanoi old quarter, your are immediately treated with care and comfort, and refreshments.
Location is wonderful also, never too hard to walk to anywhere, near the lake also, and the buffet is fantastic with a huge range along with a menu you can order from also !
I would certainly book again at Solaria Hanoi Hotel, but honestly, if you are planning to book and stay, and a room is available at this hotel, I would not hesitate and book quickly and lock it in. Excellent place to stay
6
Hayley
Дата отзыва: 24 октября 2026
The location was good. The rooms were comfortable - little update on interior needed but I know they are working on that
The spa was nice . The staff were very helpful and kind.
The roof bar is cool , very nice vibe . Breakfast was ok the selection wasn’t amazing but you can order off of the menu, the eggs were delicious.
Just needs some love in places .. the restaurant area for example as you have to pass to get to roof bar. Corridors could do with a decor update but over all we liked the stay and found it great value
Just needs some love in places .. the restaurant area for example as you have to pass to get to roof bar. Corridors could do with a decor update but over all we liked the stay and found it great value
9
Yanir
Дата отзыва: 22 октября 2026
מיקום נוח במרכז העיר העתיקה מלון נקי . שירות טוב
החדרים מסודרים לא טוב . היה שם ספסל ליד המיטה שנתקלתי בו בכל פעם שהלכתי לשירותים במיוחד בלילה . חדר השירותים והאמבטיה מאוד קטן וצפוף .
החדרים מסודרים לא טוב . היה שם ספסל ליד המיטה שנתקלתי בו בכל פעם שהלכתי לשירותים במיוחד בלילה . חדר השירותים והאמבטיה מאוד קטן וצפוף .
10
Nicole
Дата отзыва: 21 октября 2026
Great location near everything but also slightly away from the madness, room was amazing and breakfast was 10/10. I can’t fault our stay, I wish I could live here lol.
We also utilised the spa which was great value and a relaxing experience.
All members of staff are friendly, chatty and so so helpful. Daria in particular was brilliant as she checked us in early and gave us a brief bit of information about Hanoi and things to do.
We also stayed on my birthday, the staff appeared at our door with a beautiful dessert and sang Happy Birthday - such a lovely touch! I will definitely recommend this hotel and would love to stay again.
Nothing
Nothing
8
Hariya
Дата отзыва: 20 октября 2026
写真のイメージより古さはあったが清掃等きちんとされていて清潔でした。
シャワールームとトイレが別で床の段差もあったのが良かった！
立地も便利な所なのに夜は静かでグッスリ睡眠できました。
朝食が美味しかった！
写真のイメージより古く最初はビックリしたけど中は清掃が行き届いてました。 もう少しリーズナブルだったら良かったです。
写真のイメージより古く最初はビックリしたけど中は清掃が行き届いてました。 もう少しリーズナブルだったら良かったです。
10
Stephen
Дата отзыва: 20 октября 2026
Staff very helpful.
Day trip organized was very good.
Breakfast was fab.
Restaurant was very good.
Located in middle of town
Nothing
Nothing
9
Cheng
Дата отзыва: 20 октября 2026
good location, Clean and functionnal with good breakfast
Nothing
Nothing
10
Filiz
Дата отзыва: 20 октября 2026
We had a wonderful stay at Solaria Hanoi Hotel! The staff were so welcoming, friendly and lovely to deal with throughout our stay. The location was a definite plus, making it easy to get around. We booked a connecting room for our family of four, which was spacious and very comfortable. The breakfast was delicious and The MIA's Restaurant was fastastic! Everyone was always happy to help and answer any questions we had. We felt very welcome and well looked after. I would definitely stay here again and highly recommend it!
10
Kim
Дата отзыва: 17 октября 2026
Great location and comfortable room. Staff went above and beyond organising our medicine we forgot in the fridge to be delivered to our next location - really grateful for their help! Breakfast was really good there!
One small elevator - and no fan or A/C while you wait for it
One small elevator - and no fan or A/C while you wait for it
8
Erik
Дата отзыва: 17 октября 2026
הצוות נפלא ושמח לעזור בכל בעיה.
המיקום מושלם ברחוב שקט במרכז. ה rooftop נוח, נעים ומאוורר.
השכן משפץ ומרעיש גם בשעות הלילה. נאלצנו להזמין משטרה. זה לא אשמת המלון אך כדאי לברר מה המצב בחדר.
השכן משפץ ומרעיש גם בשעות הלילה. נאלצנו להזמין משטרה. זה לא אשמת המלון אך כדאי לברר מה המצב בחדר.
10
Peggy
Дата отзыва: 15 октября 2026
Alles, das Beste Hotel auf unserer Rundreise.
Es gibt nichts zu beanstanden
Es gibt nichts zu beanstanden
7
Vikki
Дата отзыва: 15 октября 2026
The location was amazing. The staff were really lovely & accommodating.
This hotel was ok - I was bombarded with comms via email and booking.com. I had a spa there and it wasn't great. There were people yelling in the corridors and the room was freezing wouldn't recommend. The room was fine although absolutely tiny and the bathroom was the smallest bathroom I have seen.
This hotel was ok - I was bombarded with comms via email and booking.com. I had a spa there and it wasn't great. There were people yelling in the corridors and the room was freezing wouldn't recommend. The room was fine although absolutely tiny and the bathroom was the smallest bathroom I have seen.
10
Steven
Дата отзыва: 14 октября 2026
Very friendly and helpful staff. Great location and excellent rooftop bar.
10
Kenny
Дата отзыва: 13 октября 2026
We’ve travelled to many places around the world and stayed in countless hotels, but we’ve never experienced service as exceptional as here.
Even before arrival, we received a lovely welcome message with discounts on massages. The airport transfer was perfectly arranged, and when we arrived at 8 AM, we were warmly welcomed and allowed to check in at 10 AM at no extra cost.
The reception staff were among the friendliest we’ve ever met, always going above and beyond to help us. We were addressed by name every day and received fantastic tips for coffee spots, restaurants and sightseeing in Hanoi.
Breakfast was another highlight. The staff always took time for a friendly chat and shared great recommendations. A special mention to Francis, who recommended such a lovely little café that we ended up visiting twice!
Nothing was ever too much trouble. Susan arranged two fantastic excursions for us, taking care of practically everything. All we needed was sunscreen, sun protection and swimwear. They even prepared lunch boxes with fresh fruit for us.
Breakfast was generous, with different treats every day and unlimited dishes from the menu. The restaurant served delicious steaks, and the rooftop bar was a lovely place for an evening drink.
What truly makes this hotel special is its people. We’ve seen a lot of the world, but we’ve never experienced hospitality on this level. The team made us feel genuinely welcome and cared for throughout our stay. We would wholeheartedly recommend this hotel and would return without hesitation!
Nothing, everything was excellent!
Nothing, everything was excellent!
9
Andrea
Дата отзыва: 13 октября 2026
Location is amazing and staff went above and beyond. Great restaurant and the rooftop bar was also a hit. A really enjoyable stay.
9
Lemkul
Дата отзыва: 12 октября 2026
Location, staff, room and breakfast
The only drawback was the set of curved stairs to the lobby. When I arrived at midnight there was no one to assist me with my luggage
The only drawback was the set of curved stairs to the lobby. When I arrived at midnight there was no one to assist me with my luggage
10
Grahame
Дата отзыва: 11 октября 2026
Staff were amazing. They exceeded expectations again and again. the bed was large and comfortable and every aspect of our stay was catered to.
9
Martine
Дата отзыва: 11 октября 2026
Liegt optimal im Zentrum.
Sehr gutes Frühstück & exzellentes Restaurant im Erdgeschoss. Sehr hilfreiche und liebevolle Hilfe von Frau Daria an der Rezeption bekommen !!!
Es gab Nichts zu beanstanden !
Es gab Nichts zu beanstanden !
7
David
Дата отзыва: 10 октября 2026
Staff are great, rooftop bar is great but a problem when it's raining, great location.
Lack of cover for rain for rooftop
Lack of cover for rain for rooftop
8
Simon
Дата отзыва: 10 октября 2026
We knew the location would be perfect to expire the Old City but we probably chose the wrong room. We should have spent a bit more than the Sol Double which is disappointing unless you get the big window. Also the staff at Solaria are exceptional: they're kind, courteous, funny, the best we met in all of our accommodation.
Like I say, the inexpensive rooms disappointed us. It was completely our error - should have paid a bit more.
Like I say, the inexpensive rooms disappointed us. It was completely our error - should have paid a bit more.
9
Itzhak
Дата отзыва: 09 октября 2026
המיקום מעולה , ארוחת הבוקר בסדר גמור ,הצוות מדהים מדהים מדהים !! אין דברים כאלה היו לנו לא מעט אתגרים אבל הצוות היה עבורנו כל הזמן ועשו כל שיבכולתם בכדי להנעים את השהייה שלנו.
חלק מהחדרים קטנים , היינו 6 ובערב ההגעה הראשון חלוקת החדרים לא הייתה מספיק טובה ולא היה מספיק מקום לכולנו וזה גרם לקצת אי נוחות אבל הצוות יצא מגדרו והפכו עולמות והסדירו את כל הנושא בצורה טובה מאוד ונתנו לנו חדרים אחרים והכל היה מצויין
חלק מהחדרים קטנים , היינו 6 ובערב ההגעה הראשון חלוקת החדרים לא הייתה מספיק טובה ולא היה מספיק מקום לכולנו וזה גרם לקצת אי נוחות אבל הצוות יצא מגדרו והפכו עולמות והסדירו את כל הנושא בצורה טובה מאוד ונתנו לנו חדרים אחרים והכל היה מצויין
10
Pierre
Дата отзыва: 08 октября 2026
Tout ! Hôtel charmant avec personnel très chaleureux et disponible
10
Pierre
Дата отзыва: 08 октября 2026
2eme séjour dans cet hôtel. Toujours aussi charmant et accueillant
9
Thomas
Дата отзыва: 07 октября 2026
Every person working at the hotel was pleasant and caring about us. The location was great for walking to central places.
The hotel was awesome overall. We had construction noise on one night that was annoying but didn’t happen again after reporting it.
The hotel was awesome overall. We had construction noise on one night that was annoying but didn’t happen again after reporting it.
5
Kelly
Дата отзыва: 05 октября 2026
Location is great and nearby to many amenities. Staff are friendly and helpful and willing to listen to problems and complaints. Liam’s kindness and willingness to address issue are highly commendable.
Toilet in room 805 required overhaul or serious maintenance. Old building structure could be the root cause but the constant uncomfortable smell from the toilet make people sick when using the bathroom.
Toilet in room 805 required overhaul or serious maintenance. Old building structure could be the root cause but the constant uncomfortable smell from the toilet make people sick when using the bathroom.
10
Sigal
Дата отзыва: 04 октября 2026
The location is grate.in the middle of the old city,near the lake.
The staff was very friendly and welcoming.
It was grat hotel.
10
Tal
Дата отзыва: 04 октября 2026
"The staff was very welcoming, and it was clear they would do everything to make our stay pleasant. After a long flight, we were welcomed with a cold drink and a slice of cake. The room was spacious and very clean, and included toiletries that would get you by even without your luggage. The location is perfect—a one-minute walk from the lake and a five-minute walk from the bustling center of the Old Town. There are also plenty of restaurants and shops near the hotel. Breakfast was wonderfull. We would definitely love to stay there again
The pillows were too thick
The pillows were too thick
10
Grühn
Дата отзыва: 03 октября 2026
Ich habe mich in diesem Hotel rundum wohlgefühlt und kann es uneingeschränkt weiterempfehlen!
Die Lage ist sehr zentral und perfekt, um die Stadt zu erkunden. Das Hotel selbst ist modern, sehr gut ausgestattet und bietet alles, was man für einen angenehmen Aufenthalt braucht.
Ein besonderes Highlight war für mich das Frühstück: eine tolle Auswahl am Buffet, ergänzt durch À-la-carte-Gerichte – qualitativ wirklich hervorragend und jeden Morgen ein schöner Start in den Tag.
Was meinen Aufenthalt aber besonders gemacht hat, war das außergewöhnlich freundliche und hilfsbereite Personal. Man fühlt sich hier wirklich willkommen. Das Team steht jederzeit mit Rat und Tat zur Seite und hatte außerdem tolle Insider-Tipps für Restaurants, Beauty-Behandlungen und andere Empfehlungen in der Umgebung.
Besonders positiv in Erinnerung geblieben ist mir auch der Service an meinem Abreisetag: Obwohl ich bereits ausgecheckt hatte, durfte ich am Abend vor meinem Flug noch einmal im Hotel duschen. Nach einem langen, warmen Tag in der Stadt war das unglaublich angenehm und alles andere als selbstverständlich.
Vielen Dank an das gesamte Team für die tolle Gastfreundschaft! Ich würde jederzeit wiederkommen und das Hotel definitiv weiterempfehlen. ❤️
Es war alles perfekt
Es war alles perfekt
10
Chungyen
Дата отзыва: 30 сентября 2026
整個團隊從頭到尾都非常用心，也很有耐心地聆聽並處理我們的問題，讓我們感受到你們對客人的重視與真誠。
沒有特別需要反映的地方
沒有特別需要反映的地方
8
Fukuda
Дата отзыва: 30 сентября 2026
旧市街の中心にあってどこへ行くにも便利。とくに街歩き好きには最高。疲れて戻って休む、そしてまた出かけることがてきる。
10
Cheri
Дата отзыва: 25 сентября 2026
We enjoyed the room, location and the breakfast. The staff were so friendly and helpful. Highly recommend!!
Nothing
Nothing
10
Charles
Дата отзыва: 24 сентября 2026
We had a wonderful experience at Solaria Hotel Hanoi. The location could not be better—it is right in the prime spot of the Old Quarter, making it incredibly easy to walk around Hoan Kiem Lake, explore nearby cafes, and enjoy the city.
Breakfast each morning was excellent, with fresh variety and great quality. A special mention to the breakfast team, who were exceptionally attentive. They took the time to ask exactly how we liked our eggs cooked, offered personalized suggestions, and ensured our table had everything we needed with genuine care.
What truly sets Solaria apart, however, is the front office team. Lily, in particular, was absolutely fantastic. From the moment we arrived, she and the front desk staff welcomed us with genuine warmth, communicated clearly in English, answered all our questions patiently, and anticipated every need throughout our stay. Their hospitality made us feel completely looked after.
Everything about the hotel exceeded our expectations. Highly recommended, and we would gladly return!
None
None
10
Saori
Дата отзыва: 24 сентября 2026
ホテルのスタッフの皆さんは本当に優しく、親切な方ばかりでした。
私は英語があまり得意ではないのですが、笑顔で一生懸命私の話に耳を傾けてくださいました。
また、サパへの夜行列車に乗る前や、深夜フライトの出発前にシャワーを貸していただけたのも大変助かりました。
周辺には飲食店やお土産物屋さん、スーパーなど何でも揃っていて、とても便利な立地でした。
10
Charles
Дата отзыва: 24 сентября 2026
We had a wonderful experience at Solaria Hotel Hanoi. The location could not be better—it is right in the prime spot of the Old Quarter, making it incredibly easy to walk around Hoan Kiem Lake, explore nearby cafes, and enjoy the city.
Breakfast each morning was excellent, with fresh variety and great quality. A special mention to the breakfast team, who were exceptionally attentive. They took the time to ask exactly how we liked our eggs cooked, offered personalized suggestions, and ensured our table had everything we needed with genuine care.
What truly sets Solaria apart, however, is the front office team. Lily, in particular, was absolutely fantastic. From the moment we arrived, she and the front desk staff welcomed us with genuine warmth, communicated clearly in English, answered all our questions patiently, and anticipated every need throughout our stay. Their hospitality made us feel completely looked after.
Everything about the hotel exceeded our expectations. Highly recommended, and we would gladly return!
10
Ryota
Дата отзыва: 23 сентября 2026
・朝食が素晴らしい。フォーやブンチャーなどは作りたてを何度も食べられる。その他、ベトナム料理やパンなどがビュッフェ形式で食べ放題。
・ロケーションが最高。
10
Katherine
Дата отзыва: 22 сентября 2026
This Hotel was incredible! From the moment we arrived the team were incredible! Special mention to Francis and Daria they went above and beyond! The location was incredible and acted like a fabulous base to walk and explore the old town of Hanoi. The bedroom was a great size and so comfortable! The bed was huge!! Breakfast was a brilliant range of authentic Vietnamese dishes and western options. The range of juices and fresh fruit was a personal favourite for me.
We loved everything!!! The team went above and beyond!
We loved everything!!! The team went above and beyond!
3
Borg
Дата отзыва: 21 сентября 2026
The staff were very good
Access not suited for many people - stairs only to access property and restaurants
Access not suited for many people - stairs only to access property and restaurants
9
Moran
Дата отзыва: 17 сентября 2026
בר חמוד על הגג, מיקום מעולה
צוות שירותי מאוד
נהנו מאוד
9
Chunyung
Дата отзыва: 17 сентября 2026
接待人員每個都非常友善 即便我英文能力不好 他們也會很有耐心的翻譯解釋的很清楚
而且住宿位置超級棒 就在還劍湖附近
來自台灣的朋友可以放心住
10
Richard
Дата отзыва: 15 сентября 2026
Great location...perect part of old quarter near lake. The staff could not have been more helpful.
Nothing
Nothing
10
Cyrus
Дата отзыва: 15 сентября 2026
Amazing staff that go above and beyond to make everything convenient for their guests. The breakfast is delicious with ample variety. Superb location in the French quarter of Hanoi.
Nothing.
Nothing.
9
Rene
Дата отзыва: 15 сентября 2026
The hotel is very close to Hoan Kiem lake and the old quarter. The staff is incredibly friendly and helpful. The restaurant at the top floor has decent selection of food and a nice view over the city. The rooms are clean.
Almost nothing. okay the breakfast western food section could have more fresh bread selection.
Almost nothing. okay the breakfast western food section could have more fresh bread selection.
10
Mario
Дата отзыва: 13 сентября 2026
We stayed in total 4 nights and had a fantastic experience.
Especially the exceptional service of Lily stood out during our stay. We had the best welcoming/check-in experience we‘ve ever had in any hotel. Lily sat us down on a couch with tea and cake, while doing the admin and welcomed us in a very warm and friendly way, giving us tips for our stay. Throughout our stay she continued to go above and beyond, always remembering our name and ensuring we could get breakfast even when leaving early.
The king room was very clean, spacious (considering thight central buildig space in Vietnam) with a comfortable bed and decent bathroom. The Hotel is located very central in the old quarter, perfect for exploring by foot.
We highly recommend Solaria and would certainly stay again during a next visit in Hanoi.
The only improvement we could think of is the breakfast buffet. It has a good variety, but quality of the dishes could be a bit better (crispier/flakier bread/croissants, more flavourful local dishes/omelettes) and better coffee. But this certainly comes down to taste and individual preference. However this didn‘t impact our experience.
The only improvement we could think of is the breakfast buffet. It has a good variety, but quality of the dishes could be a bit better (crispier/flakier bread/croissants, more flavourful local dishes/omelettes) and better coffee. But this certainly comes down to taste and individual preference. However this didn‘t impact our experience.
10
Jasmine
Дата отзыва: 12 сентября 2026
Everyone was so nice. When we first got there they helped us with our bags and we were welcomed with banana bread and a welcome drink!
They gave us a free upgrade which was amazing and the room was so nice!
Breakfast was amazing! Coffee was great!
But the staff was the best part they checked in with us everyday and would give us recommendations of places to visit and try.
7
Ornella
Дата отзыва: 08 сентября 2026
Bon emplacement
Bon accueil
Très bon petit déjeuner
- Très mauvais rapport qualité/prix - Chambre au 8 eme étage devant l’ascenseur très très bruyant (passage de tous les gens qui descendent du bar, restaurant et rooftop, passage de tous les gens qui montent au petit déjeuner car c’est le dernier étage avec ascenseur) - bien que gentil, personnel malhonnête, ils nous disent à deux reprises que le minibar est gratuit pour ensuite nous facturer 15€. - excursions proposées hors de prix. Exemple : croisière 960$ par cabine alors que nous en avons choisi un magnifique pour 250$. Le taxi aéroport était proposé au double du prix de booking pour le même service de taxi privé.
- Très mauvais rapport qualité/prix - Chambre au 8 eme étage devant l’ascenseur très très bruyant (passage de tous les gens qui descendent du bar, restaurant et rooftop, passage de tous les gens qui montent au petit déjeuner car c’est le dernier étage avec ascenseur) - bien que gentil, personnel malhonnête, ils nous disent à deux reprises que le minibar est gratuit pour ensuite nous facturer 15€. - excursions proposées hors de prix. Exemple : croisière 960$ par cabine alors que nous en avons choisi un magnifique pour 250$. Le taxi aéroport était proposé au double du prix de booking pour le même service de taxi privé.
10
Natisha
Дата отзыва: 08 сентября 2026
Staff was amazing!
There was nothing they wouldn’t do. Manager Liam helped us obtain visa after national holiday—-his assistance was essential!
Location of hotel was great as well.
10
Kirk
Дата отзыва: 07 сентября 2026
Location, amenities, breakfast and clean
There was a smell coming from the drain lines
There was a smell coming from the drain lines
8
Jamie
Дата отзыва: 07 сентября 2026
The staff were so polite and professional, Daria in particular! The rooftop was amazing had a really good 360 view of the old quarter which was really nice. Breakfast was good and beds were comfortable.
9
Sarah
Дата отзыва: 05 сентября 2026
Prime location, steps away from the lake and old quarter. Breakfast was exceptional and delicious - buffet options changed everyday and I particularly liked the additional ala carte options. The staff especially Lily took really good care of me and my family ensuring we had a comfortable stay and also to assist us with local recommendations / transportation which were all a hit.
The Standard size room and bathroom was a bit small - fine for one person, however the king size bed itself was very comfortable and i had a great nights sleep.
The Standard size room and bathroom was a bit small - fine for one person, however the king size bed itself was very comfortable and i had a great nights sleep.
9
R
Дата отзыва: 04 сентября 2026
Most of everything! The staff, location and how we can roam around the old quarter. Great spa experience, so relaxing. And the rooftop bar is highly recommended.
The only downside is that there’s just one elevator.
The only downside is that there’s just one elevator.
10
Amparo
Дата отзыва: 03 сентября 2026
Todo , ubicación excelente, personal muy amable , el desayuno estupendo
Nada
Nada
10
Alex
Дата отзыва: 03 сентября 2026
מיקום מעולה ממש באיזור הרובע העתיק וקרוב לאגם , החדרים היו נקיים, ארוחת בוקר מעולה.
הצוות היה מקסים ממש, שירותי מאוד ונענה לכל בקשה שלנו תמיד בחיוך וברצון אמיתי לעזור, היינו מאוד מרוצים והזמנו לילה נוסף במלון, מומלץ מאוד!
9
Jens
Дата отзыва: 02 сентября 2026
Super Personal, freundlich und hilfsbereit
Kein Pool wie angegeben
Kein Pool wie angegeben
8
Carlos
Дата отзыва: 01 сентября 2026
Staff was top , Shout out to Francis, breakfast had ala carte and buffet. Very quaint hotel. And location was near the lake.
The air conditioning took a while to cool down the room. But once left on, eventually cools it down just enough since we were there in mid summer.
The air conditioning took a while to cool down the room. But once left on, eventually cools it down just enough since we were there in mid summer.
10
Penny
Дата отзыва: 27 августа 2026
A fantastic hotel in a perfect location
The hotel’s location was absolutely amazing — just a two-minute walk from the lake, with all the shops, restaurants and attractions right on the doorstep. It’s a busy location, but perfect if you like to be in the heart of everything.
Our accommodation was a connecting two-room section. The main room was bright and welcoming, with a small balcony, while the second room was quite dark and unfortunately had no window. For this reason, I probably wouldn’t book this particular room option again.
The staff, however, were fantastic. They were so friendly and welcoming and took the time to remember your details and have a chat with you each morning. It was such a lovely personal touch and really made us feel welcome.
Breakfast was good, with plenty of choice to suit everyone. We also ate in the hotel restaurant one evening and the food was excellent. We also tried the Mia restaurant attached to the hotel, which was another great choice. The staff were extremely friendly, the food was excellent and both restaurants offered very good value for money.
Overall, we really enjoyed our stay and would definitely recommend this hotel. The location, friendly staff and excellent food made it a great choice.
The nose from the rain tin roof so very nosy but the hotel did offer a room move but we stayed in our original room. The rain stopped.
The nose from the rain tin roof so very nosy but the hotel did offer a room move but we stayed in our original room. The rain stopped.
9
Carlos
Дата отзыва: 23 августа 2026
Location was good, breakfast had buffet and also ala carte.
A quaint old hotel. It also had a fantastic restaurant below called MIAs
Sadly there was renovation going on when we were, so a bit noisy during daytime. AC took a while to cool up, not very strong but does cool the room
Sadly there was renovation going on when we were, so a bit noisy during daytime. AC took a while to cool up, not very strong but does cool the room
9
Benoit
Дата отзыва: 23 августа 2026
Situation parfaite pour visiter Hanoi. Accueil très sympathique et attentionné. Literie confortable et propreté parfaite. Le roof top est très agréable, et très bon petit dej. Une belle adresse !
Un problème lors de la réservation : nous avions réservé pour 5 personnes (2 chambres communicantes), mais il n'y avait que 4 places. Nous avons du payer en plus un lit additionnel. Alors que la réservation avait bien pris en compte 5 petits déjeuners... ;-(. L'une des deux chambres n'avait pas de fenetr (ce n'était pas précisé dans l'annonce). Et le descriptif mentionne un solarium et un balcon, mais en réalité, il y a une grande fenetre et un mini-balcon (50 cm de large) non accessible. Bref, le descriptif est un peu mensonger ... mais cela ne nous a pas empéché de passer un bon séjour.
Un problème lors de la réservation : nous avions réservé pour 5 personnes (2 chambres communicantes), mais il n'y avait que 4 places. Nous avons du payer en plus un lit additionnel. Alors que la réservation avait bien pris en compte 5 petits déjeuners... ;-(. L'une des deux chambres n'avait pas de fenetr (ce n'était pas précisé dans l'annonce). Et le descriptif mentionne un solarium et un balcon, mais en réalité, il y a une grande fenetre et un mini-balcon (50 cm de large) non accessible. Bref, le descriptif est un peu mensonger ... mais cela ne nous a pas empéché de passer un bon séjour.
10
Edwin
Дата отзыва: 22 августа 2026
Perfecte locatie, heel vriendelijk en behulpzaam personeel. Mooie ruime familiekamer.
Niets
Niets
7
Thorsten
Дата отзыва: 21 августа 2026
Personal war sehr freundlich!
Lage war gut!
Frühstück hat nicht geschmeckt. Alles schien etwas unaufgeräumt und in die Jahre gekommen.
Frühstück hat nicht geschmeckt. Alles schien etwas unaufgeräumt und in die Jahre gekommen.
9
Jacob
Дата отзыва: 20 августа 2026
Het bed en ontbijt waar geweldig
De douche was ont praktisch
De douche was ont praktisch
10
Shao
Дата отзыва: 18 августа 2026
Our stay at Solaria Hanoi Hotel was exceptional from beginning to end. On top of the fantastic location, the rooms were comfortable, everything was thoughtfully arranged, and the entire experience was wonderfully smooth and fuss-free. What truly distinguished Solaria, however, was the extraordinary attentiveness of its team.
We would especially like to commend Daria, Susan and Judy, who made us feel genuinely cared for throughout our stay. Their attention to detail was remarkable: they noticed even the smallest things, such as when my father-in-law needed a toothpick, and would often step forward to assist before we had even thought to ask. This level of warmth, initiative and sincere hospitality made us feel completely at ease.
We also arranged a private day trip to Ninh Binh through the hotel, with Susan’s kind and wonderful assistance. She carefully took all our requests into consideration, and the resulting itinerary incorporated everything we had hoped for. The trip turned out perfectly and became one of the highlights of our time in Vietnam.
From the comfortable accommodation to the consistently thoughtful service, Solaria made our stay in Hanoi truly memorable. We felt fully taken care of at every moment and are already looking forward to staying here again the next time we return to Hanoi. Our heartfelt thanks to Daria, Susan, Judy and the entire Solaria team!
Nothing at all - staying at Solaria was a fantastic experience.
Nothing at all - staying at Solaria was a fantastic experience.
10
Merav
Дата отзыва: 17 августа 2026
צוות העובדים היה אדיב ונענה לבקשתינו. קבלו אותנו יפה עם עוגה ודאגו לנו לאורך כל השהות במלון. לאחר צ׳ק אוט שמרו לנו על החפצים ודאגו לנו למקלחות לפני הטיסה בערב. תודה רבה לכולם ותודה מיוחדת ללילי ❤️
10
Mandy
Дата отзыва: 17 августа 2026
Location, very friendly staff, breakfast also the lovely welcome we received with a drink and banana cake.
Nothing
Nothing
3
Curtis
Дата отзыва: 16 августа 2026
Location was convenient and the room itself was fine overall.
The service was frustrating and overly intrusive. Staff repeatedly interrupted me, including while I was eating breakfast. Check in also became an unnecessary 30 minute briefing about hotel facilities even after I explained that I had been traveling, it was late, and I simply wanted to go to my room. Guests should be allowed to decline services or explanations they do not want. There was also visible water damage throughout the flooring, and having only one slow elevator made getting around unnecessarily tedious.
The service was frustrating and overly intrusive. Staff repeatedly interrupted me, including while I was eating breakfast. Check in also became an unnecessary 30 minute briefing about hotel facilities even after I explained that I had been traveling, it was late, and I simply wanted to go to my room. Guests should be allowed to decline services or explanations they do not want. There was also visible water damage throughout the flooring, and having only one slow elevator made getting around unnecessarily tedious.
10
Markus
Дата отзыва: 16 августа 2026
Thank you for everything. It was very nice with you. And thank you very much for your gift for departure
8
Donna
Дата отзыва: 15 августа 2026
Fabulous location. This was our second stay here in 2 years. The staff are just wonderful. Tom, Miss Susan, Daria and Francis were all helpful and friendly. I’m sorry I can’t remember everyone’s names. They work so hard. The roof top bar is a great place to spend some time too and breakfast is plentiful. Something for everyone. The downstairs restaurant MIA is absolutely superb..please go..best meal in Hanoi.
The spa experience was very average. Lack of knowledge and professionalism. Miss Susan adjusted the bill which was very appreciated. Our room had little to no storage and was dated. It had a large bathroom with bath and we put our suitcases in there!! Room had limited sound proofing, so there was noise from fellow tourists, the lift, and staff talking loudly to each other and on their phones early in the morning that disturbed our sleep.
The spa experience was very average. Lack of knowledge and professionalism. Miss Susan adjusted the bill which was very appreciated. Our room had little to no storage and was dated. It had a large bathroom with bath and we put our suitcases in there!! Room had limited sound proofing, so there was noise from fellow tourists, the lift, and staff talking loudly to each other and on their phones early in the morning that disturbed our sleep.
10
Judith
Дата отзыва: 14 августа 2026
Perfectly located on the edge of the old quarter by the lake. The staff were incredibly helpful and friendly. Our room had a great view and was thoughtfully decorated. Really good breakfast. Hanoi and the Solaria has become our favourite place in Asia (so far...).
Nothing. There was a bit of wear and tear but the hotel is in the process of making improvements and will only get even better.
Nothing. There was a bit of wear and tear but the hotel is in the process of making improvements and will only get even better.
8
Ishan
Дата отзыва: 12 августа 2026
my stay at the hotel was really good, specially the location is very convenient and the restaurant below had amazing food . one of the best food i had in Vietnam.
if the rooms were little bigger and spaces, would have been better.
if the rooms were little bigger and spaces, would have been better.
10
Sammy-jo
Дата отзыва: 12 августа 2026
location, staff, breakfast and room!
the hotel is located brilliantly in the old quarter - it was so easy to get around hanoi. the staff were absolutely exceptional (shout out in particular to lilly and francis who went above and beyond!!) our room was comfortable and we ended up staying another night 😌 breakfast was varied with lots of options - service with a smile at all times. we felt very welcomed and quite frankly humbled to be in such wonderful hospitality.
nothing - everything was great.
nothing - everything was great.
10
Jacob
Дата отзыва: 12 августа 2026
De ligging is fantastisch!
Personeel super lief en het ontbijt een waar feest.
Kan niets bedenken
Kan niets bedenken
10
Tehila
Дата отзыва: 11 августа 2026
הצוות מהמם, מהרגע שהגענו וקיבלו אותנו עם עוגה טעימה ועד שעזבנו כל הצוות היה מעולה, התעניין לראות אם צריכים משהו ולא הרגיש שזה מאולץ אלא ממש דואגים לאורחים, לכל הצוות יש אנגלית מעולה ואפילו מנסים ללמוד עברית. החדר היה ענק, נעים, נקי, מאד מתאים למשפחה. המקלחת והאמבטיה מצויינים. המיקום של המלון מצוין. ארוחת הבוקר סבבה, הרבה מנות טעימות, יש מגוון טוב ואפשר לבקש מהמלצרים חביתות. גם הבר למעלה היה מעולה, ולא היו הרבה אנשים.
אהבנו הכל
אהבנו הכל
9
Peter
Дата отзыва: 09 августа 2026
This is the second time I'd stayed at the hotel. The location is just excellent for the Hoan Kiem lake, which is car-free at the weekends and is fantastic for a walk in the mornings/evenings. There are a lot of staff and they are all very friendly.
I knocked a few points off for the blocked shower, but otherwise the room was great.
I knocked a few points off for the blocked shower, but otherwise the room was great.
8
Marek
Дата отзыва: 09 августа 2026
Petit hôtel très mignon situé dans un quartier animé de Hanoï. Personnel adorable et le meilleur des petits déjeuners parmi nos 6 hôtels en 20 jours au Vietnam. Salle à manger du petit déjeuner avec une très belle vue. Petit bar chill au dernier étage. Petit cadeau de départ très apprécié. Restaurant de l'hôtel avec spécialités vietnamiennes délicieux !
- nothing
- nothing
10
Anis
Дата отзыва: 09 августа 2026
War alles super! Lage, Service, Zimmer usw.
Danke Daria!
10
Stav
Дата отзыва: 08 августа 2026
מיקום מרכזי, קרוב לרוב הדברים במרחק הליכה.
צוות עוזר בכל דבר שצריך
10
Dene
Дата отзыва: 07 августа 2026
Sky bar and location to main centre
Friendliness of the staff especially David could do enough for us
Friendliness of the staff especially David could do enough for us
10
Elena
Дата отзыва: 05 августа 2026
My stay at Solaria was absolutely amazing! The hotel is right in the centre of Hanoi, so everything important is easily accessible on foot. The rooms are spacious, beautifully decorated, sparkling clean, and have everything you might need for your stay.
The breakfast was the best I had throughout my whole trip in Vietnam, with both a buffet and cooked options from a menu that included multiple vegan choices.
But the highlight of my stay was the staff - they were all so kind, polite and lovely, and went out of their way to help me and make my stay brilliant. On my last day, they even let me use a room to shower and change before my late-night flight.
I absolutely recommend it!
Nothing. Everything was great.
Nothing. Everything was great.
10
Eldad
Дата отзыва: 05 августа 2026
הצוות מסביר פנים. כולם מדברים אנגלית שוטפת יוצאים מגדרם לעזור במה שצריך. אין מה לומר הביקורות צודקות המקום מדהים
היה לנו בטוטאל 2 לילות. באחד מהן היינו בחדר קרוב לאתר בנייה והיה רעש במהלך היום. לאחר שאמרנו לקבלה קיבלנו חדר במיקום שונה יחס מדהים
היה לנו בטוטאל 2 לילות. באחד מהן היינו בחדר קרוב לאתר בנייה והיה רעש במהלך היום. לאחר שאמרנו לקבלה קיבלנו חדר במיקום שונה יחס מדהים
7
Robyn
Дата отзыва: 02 августа 2026
Location and friendly staff
Rooms are fairly dated
Rooms are fairly dated
9
Cathal
Дата отзыва: 30 июля 2026
The wonderful welcome on arrival and the professionalism and warmth of the staff throughout the stay in all areas of the hotel.
Lack of pool and fitness facility.
Lack of pool and fitness facility.
8
Phillip
Дата отзыва: 29 июля 2026
The staff were so friendly and helpful. The breakfast was great and perfect location.
The room was small but the comfort of the bed was great so made up for it.
The room was small but the comfort of the bed was great so made up for it.
9
F
Дата отзыва: 29 июля 2026
الموظفين قمة في الرقي و الاحترام، الإفطار ممتاز خاصة ان البيض متوفر، ، الغرف قديمة نوعا ما لكن نظيفة و ممتازة، الموقع ممتاز جداً. المطعم الموجود تحت الفندق رائع جداً.
المصعد صغير و بطيء فحاولوا اخذ الطابق الثالث بالكثير.
المصعد صغير و بطيء فحاولوا اخذ الطابق الثالث بالكثير.
10
Lanciano
Дата отзыва: 29 июля 2026
הצוות פשוט עשה מעל ומעבר, פינק אותנו והיה מצויין ונעים :)
אין
אין
9
Judith
Дата отзыва: 29 июля 2026
Super locatie, hele fijne bedden en heel goed personeel. Echt alles is dichtbij.
Helaas geen zwembad, maar dat wisten we van te voren.
Helaas geen zwembad, maar dat wisten we van te voren.
10
Thareek
Дата отзыва: 26 июля 2026
A little gem: it offers much more than you'd expect. It's in a good location in the old quarter near Ho Hoan Kiem lake and inside the pedestrian area at the weekend. There are two restaurants and breakfast includes a la carte options as well as the usual buffet. There's a relaxed rooftop bar with signature cocktails and a spa offering different options including a Vietnamese massage. However, what really made my stay enjoyable was the well trained and enthusiastic staff who always seemed very happy to be working there and to help guests.
9
Joyce
Дата отзыва: 26 июля 2026
We liked the Big bathroom with two sinks.
The room was a little bit dark during day but still it was good room.
The room was a little bit dark during day but still it was good room.
9
Tali
Дата отзыва: 25 июля 2026
מיקום המלון מצויין, חדרים נעימים נקיים וממוזגים, ארוחת בוקר נהדרת, צוות מאוד מאוד נעים ושרותי, ספקו מידע רלונטי וחשוב באדיבות רבה במיוחד נציין את Harry ו- Daria. כשעזבנו הכינו לנו פירות לדרך היות וידעו שלפנינו נסיעה ארוכה. בהחלט נהנינו
8
Frank
Дата отзыва: 22 июля 2026
uitstekend ontbijt, we konden vroeg inchecken en een fijne plek in old town, op loopafstand van verschillende highlights, vriendelijke medewerkers.
kamer was iets sober met een blinde muur als uitzicht.
kamer was iets sober met een blinde muur als uitzicht.
10
Rachel
Дата отзыва: 17 июля 2026
The hotel is in a great location, we could walk everywhere. The food in the restaurant Mia, below the hotel, was delicious. Watching the sunset on the rooftop bar was beautiful. The room was perfect and hotel was very clean. Also, Daria and Paulus made the stay amazing. They went above and beyond to make sure our stay was perfect.
The lift is slow. We took the stairs which did us no harm!
The lift is slow. We took the stairs which did us no harm!
10
Nonozi
Дата отзыва: 17 июля 2026
It is central and there is a lot of restaurants around, the hotel has got 2 restaurants and a bar.
The staff was exceptional, very kind and always ready to help and even go an extra mile. Their service was impeccable
Nothing
Nothing
10
Vanessa
Дата отзыва: 15 июля 2026
The staff had exceptional service. Most especially we want to extend deepest gratitude to Lily. She made the check in so easy. She was also very accommodating and gave us our room to shower in before our very late checkout to catch the train to Sapa. she even arranged for A to go breakfast for our group. 
during our day, there was construction going on, and we think it affected electricity. However, the Hotel was able to provide a generator, but with limited service. However, that didn’t really affect our stay too negatively. 
during our day, there was construction going on, and we think it affected electricity. However, the Hotel was able to provide a generator, but with limited service. However, that didn’t really affect our stay too negatively. 
10
Mariafrancesca
Дата отзыва: 14 июля 2026
Hotel centrale, ben posizionato ed accogliente. Staff molto gentile e disponibile. Camera bella, pulita e ben decorata. Roof top spettacolare.
10
Heather
Дата отзыва: 14 июля 2026
The property was clean, centrally located in the old town, with a delicious breakfast and comfortable beds. The staff was truly exceptional (shout out to David and Susan) —they went out of their way to take care of me, including arranging airport transfers, bus reservations, and sending me off with a lunch on the day I left.
9
Kim
Дата отзыва: 13 июля 2026
Great location in the Old Quarter right near the lake.
No swimming pool
No swimming pool
9
Eugene
Дата отзыва: 12 июля 2026
Clean convenient has a roof top bar and decent wifi. Easy to get to the old town and shops n restaurants.
Had some minor renovations in the hallways
Had some minor renovations in the hallways
10
Julan
Дата отзыва: 11 июля 2026
Our stat was amazing, it beats a high end resort we stayed in a few days before, the staff especially daria , ben, chesse , grace which helped and accommodated us in every thing they offered help in booking activities, warm tea when i was sick , each time we ordered anything from the iron / cloth washing or bringing something to the room it happened in extraordinary speed 😂 , the guy opning the hotel door was extremely nice and helpful all the time, if im ever back in hanoi i will definitely be back it this hotel, it was literally in the middle of all attractions 💃🏻
Maybe a larger western breakfast buffet / halal option ( but it's the same in all the 5 hotels we stayed in Vietnam 😂)
Maybe a larger western breakfast buffet / halal option ( but it's the same in all the 5 hotels we stayed in Vietnam 😂)
10
Sara-kate
Дата отзыва: 10 июля 2026
We found this hotel in an excellent location, walk to the lake and great food and coffee surrounding it. Around a 1km walk to train street, which was a huge highlight for us. The staff were exceptionally helpful and the rooms and meals were fantastic!
Nothing at all!
Nothing at all!
10
Sandra
Дата отзыва: 09 июля 2026
The service at check-in and over the course of the whole stay, was great. We loved the location and the hotel vibe was lovely. The cold drink in reception was a lovely touch and the breakfast was fantastic! Would definitely recommend.
8
Alyson
Дата отзыва: 07 июля 2026
Hotel was well presented, staff were super helpful with all our enquiries.
Spa and cocktails over priced.
Spa and cocktails over priced.
10
Jamie
Дата отзыва: 07 июля 2026
Excellent service from all of the staff. We had issues with delayed luggage from the airline and they looked after all communication with them. Very good location. Interconnecting rooms as requested.
N/A
N/A
9
אסנת
Дата отзыва: 07 июля 2026
צוות מקסים ביותר, רמת שירותיות גבוהה מהמצופה. החדר גדול ומרווח, מתחת למלון ישנה מסעדה מדהימה ביותר , אוכל טעים מהשורה הראשונה , 20 מטר ליד ישנו ספא נפלא , מכובד ובנות מקסימות שיודעות את העבודה. המלון מרחק הליכה קצרה מהאגם והטיילת.
היתה הצפה בשירותים שלא הצליחו לתקן אבל זה היה בבוקר העזיבה אז אין לי מושג מה נגמר עם זה. משהו שלא קשור למלון אלא להאנוי עצמה: כל המדרכות שבורות ושקועות, עבודות ביוב נעשות בכל מקום לפחות בעיר העתיקה. עוד דבר, אל תצפו שמלון שנחשב 4 ו 5 כוכבים בעיר העתיקה יהיו באמת ברמה הזו, אבל הם מניחים את הדעת בהשוואה לרמות אחרות.
היתה הצפה בשירותים שלא הצליחו לתקן אבל זה היה בבוקר העזיבה אז אין לי מושג מה נגמר עם זה. משהו שלא קשור למלון אלא להאנוי עצמה: כל המדרכות שבורות ושקועות, עבודות ביוב נעשות בכל מקום לפחות בעיר העתיקה. עוד דבר, אל תצפו שמלון שנחשב 4 ו 5 כוכבים בעיר העתיקה יהיו באמת ברמה הזו, אבל הם מניחים את הדעת בהשוואה לרמות אחרות.
10
Kim
Дата отзыва: 05 июля 2026
Hjælpsomt personale, god og afslappet stemning på hotellet, god sky bar med live musik fredag og god massage i spaen.
10
Liad
Дата отзыва: 05 июля 2026
Wow wow wow I can’t even explain how amazing was my stay!!!
first - all the stuff was amazing especially Lily, Grace and Daria - that was so gentle and nice and really just want to help us with everything we needed.
Additionally, the breakfast was very good. A lot of variety of options - there is a menu you get a menu and you can choose whatever you want and there was an omelette there was an healthy breakfast and there was a toastb with avocado - a lot of options and it was great! I think the breakfast can be until 10 AM and not until 9:30 AM but thats was OK.
Additionally, we did the spa in the hotel. The spa was great, but I did better spa treatment in my life before but overall it was nice. The main benefit is that you stay in the same hotel of the spa and then you just can go to the room take a shower take your refreshment and in these point of view it was nice.
10
Mia
Дата отзыва: 03 июля 2026
Solaria Hanoi Hotel is situated in a great location just off Ho Hoan Kiem lake and a short walk away from the Old Quarter. The staff here are truly amazing and made our stay so enjoyable - we had Oliver looking after us and he was simply fantastic! The Hanoi map and ‘tips and tricks’ that the hotel provides are such a nice touch - not to mention our token gift on departure. Our room was clean and comfortable, and breakfast was delicious. Unfortunately it had been raining so we didn’t have the chance to enjoy the rooftop bar, but we instead headed to MIAs Restaurant below the hotel and we were blown away! The food and service here were simply amazing! We could not fault our stay!
9
Paul
Дата отзыва: 03 июля 2026
The Solaria Hanoi was the hotel highlight of a month of travel across Asia this summer, as the hospitality there was the best I experienced anywhere. The front desk could answer any question we had and consistently went out of their way to help, finding tour options, suggesting outings, and solving little problems. The breakfast staff was just as knowledgeable with advice about the city. A special shout-out to Paulus, Grace, and Daria, though truthfully, every member of the staff was wonderful. The Solaria will be my home away from home whenever I visit Hanoi. Highly recommended.
Two small suggestions: First, our room had a water kettle but no tea or coffee. A couple of tea bags and some 3-in-1 coffee mix would make for a nice in-room teatime. Second, the family room was lovely, large, and comfortable, but quite dark. A better mix of overhead lighting would brighten it up considerably.
Two small suggestions: First, our room had a water kettle but no tea or coffee. A couple of tea bags and some 3-in-1 coffee mix would make for a nice in-room teatime. Second, the family room was lovely, large, and comfortable, but quite dark. A better mix of overhead lighting would brighten it up considerably.
10
Susan
Дата отзыва: 02 июля 2026
comfortable bed and large bathroom was amazing.
Shame the kitchen closed at 10am
Shame the kitchen closed at 10am
9
Kellie
Дата отзыва: 01 июля 2026
Was very central. Very clean. The staff were amazing. Nothing was too much, I felt very looked after.
10
Lisa
Дата отзыва: 30 июня 2026
The staff were exceptionally helpful and sweet to us. The location is excellent
7
Ronen
Дата отзыва: 30 июня 2026
מיקום מעולה , צוחת מדהים , ארוחת בוקר טובה
מלון ישן , אין בריכה , אין חדר כושר
מלון ישן , אין בריכה , אין חדר כושר
10
Jules
Дата отзыва: 30 июня 2026
Everything! Our arrival was smooth and we were all made to feel very special. It’s in a great spot (really good!) and the food and spa are sublime. Can’t recommend it highly enough!
Nothing. I would caution that it has lots of stairs though. Not very accessible for anyone with walking difficulties. Steep stairs to the front door, the breakfast restaurant and tight spiral stairs to the rooftop bar. Otherwise it’s fabulous and the staff are next level.
Nothing. I would caution that it has lots of stairs though. Not very accessible for anyone with walking difficulties. Steep stairs to the front door, the breakfast restaurant and tight spiral stairs to the rooftop bar. Otherwise it’s fabulous and the staff are next level.
9
S
Дата отзыва: 29 июня 2026
מלון בוטיק קטן ונעים במיקום מרכזי
א.בוקר טובה
חדרים נקיים ובעיקר צוות מצוין
אהבנו הכל
אהבנו הכל
9
Qiuqian
Дата отзыва: 26 июня 2026
The staffs are very helpful. Everything was vey good, we have a wonderful experience.
10
Brittany
Дата отзыва: 25 июня 2026
We loved the location, breakfast, and spa! The service was exceptional! Grace was very helpful and made sure we were comfortable during our stay.
10
Tony
Дата отзыва: 23 июня 2026
Beautiful architecture, large spacious rooms, outstanding buffet breakfast, happy hour on the magnificent rooftop, very close to night markets, beer street and iconic landmarks.
We have no complaints.
We have no complaints.
10
Bjorn
Дата отзыва: 22 июня 2026
Excellent food, excellent rooms. Friendly, helpful and nice staff. Big thanks to Grace and Lily for making us feel warmly welcomed and we are impressed with their exceptional service. The only downside is that after Solaria all other hotels felt ‘not up to Solaria standard’. We would love to come back.
6
Ronen
Дата отзыва: 18 июня 2026
לא שווה את המחיר זה מלון 3 כוכבים מקסימום , אבל הצוות מדהים , וגם החזירו לי כסף על לילה אחד בגלל המחיר הגבוהה ששילמת בבוקיניג
מחיר , מלון ישן
מחיר , מלון ישן
10
Juliaperry70
Дата отзыва: 16 июня 2026
Staff were friendly and helpful. Great location, close to lake.
Room had a small window that was close to the building besude it, not a lot of natural light
Room had a small window that was close to the building besude it, not a lot of natural light
9
Kellie
Дата отзыва: 16 июня 2026
The staff at Solaria were amazing. A staff member used her personal oatmilk to facilitate my preference for oatmilk coffee. All staff were willing to help and always friendly. The restaurant, MIA'S, below Solaria was absolutely delicious and made it very convenient when the weather was too hot or wet to venture too far outside. Would love to stay at Solaria again!!
9
Andyiris
Дата отзыва: 15 июня 2026
Wirklich tolle Lage direkt am Hoan-Kiem See mit einem schönen großen Zimmer zur Straße hin. Da am Wochenende der ganze Bereich um den See abgesperrt wird, also autofrei ist, ist es relativ ruhig. Das Doppelbett war sehr bequem, das Badezimmer ausreichend groß. Frühstück sehr reichhaltig, die Eierspeisen wurden stets frisch zubereitet. Das gesamte Personal war überaus freundlich und stets hilfbereit. Die Rooftop-Bar haben wir aufgrund der hohen Temperaturen nicht so häufig besucht, die Cocktails waren aber prima! Tipp: Nutzt den Flughafen-Service, das ist nicht teuer (15 USD) ...macht die Fahrt vom/zum Flughafen aber sehr entspannt.
8
Eric
Дата отзыва: 14 июня 2026
Location and the staff were the best
In booking.com there are no references at all that stairs need to be navigated to reach the dining area or to reach the Skydeck bar
In booking.com there are no references at all that stairs need to be navigated to reach the dining area or to reach the Skydeck bar
10
Thy
Дата отзыва: 12 июня 2026
Decorations are cozy and relax. Excellent location! Spa service was awesome! Staff were friendly and attentive! Breakfast was delicious. The staff went above and beyond to make my stay satisfied. We would come back.
No pool.
No pool.
10
Ping
Дата отзыва: 10 июня 2026
From the moment we arrived, Solaria Hotel set the tone for an incredible stay in Hanoi. The location in the Old Quarter is perfect; everything is walkable and the neighbourhood energy is wonderful.
What truly sets Solaria apart is the staff. Grace and Lily deserve special recognition; both were exceptionally attentive, warm, and genuinely went above and beyond to make sure every detail of my stay was taken care of. It’s rare to encounter hospitality this sincere, and their care made me feel like a valued guest rather than just another booking.
The rooms are comfortable, clean and well-appointed, and the breakfast is a lovely way to start the day before exploring the city. Every interaction with the team felt personal and thoughtful.
10
Cassandra
Дата отзыва: 09 июня 2026
The staff were exceptional! So friendly and supportive from start to finish. The hotel was beautiful and in a great location however it would be the staff and great serviceI I would come back for
9
Ray
Дата отзыва: 08 июня 2026
Great breakfast, and wonderful, friendly, helpful staff
Not enough lighting in bathroom
Not enough lighting in bathroom
20
Andrea L
Дата отзыва: 05 июня 2026
Отличное место и невероятное обслуживание. Люди здесь наклоняются, чтобы сделать ваше пребывание невероятным. Номера превосходные. Кровати супер удобные и бар наверху такой веселый.
10
Sara
Дата отзыва: 05 июня 2026
Fantastic property with outstanding staff! Trudy and the team went above and beyond to make our short stay feel truly special. Best welcome we had at any property. Rooms were clean & comfortable and the location is excellent - super central and walkable without the noise/partying of the old quarter a few streets away. My new go-to accommodation in Hanoi! Thank you Team Solaria.
9
Pamela
Дата отзыва: 04 июня 2026
Great location and breakfast was amazing! The fact that the staff was so understanding and patient, really made my stay 100% better.
20
Excursion52993153288
Дата отзыва: 04 июня 2026
Отличное расположение, Персонал был очень полезным и доброжелательным, а номера были чистыми и удобными. Настоятельно рекомендую Солярию.
10
Nicole
Дата отзыва: 03 июня 2026
The Solaria Hotel is in a fantastic central location, making it easy to walk and explore all that Hanoi has to offer.
What truly made our stay so special was the beautiful staff. Everyone was incredibly friendly, helpful, and genuinely committed to making our stay memorable. They consistently went above and beyond to ensure we had the best experience possible.
A special thank you to Grace and Lily, who provided fantastic recommendations that helped make our time in Hanoi even more enjoyable. When I wasn’t feeling well, Grace was especially kind and thoughtful, taking the time to suggest remedies and local products that helped me recover quickly so I could continue enjoying our trip which was greatly appreciated.
The breakfast offered a great selection each morning, and our balcony room was comfortable and excellent value for money.
We thoroughly enjoyed our stay and would definitely stay at Solaria Hotel again. We Highly recommended this hotel for anyone looking for a welcoming hotel in the heart of Hanoi.
It didn’t worry us but there are stairs to enter the property
It didn’t worry us but there are stairs to enter the property
10
Kylie
Дата отзыва: 02 июня 2026
Great breakfast - very kind and friendly staff. Very generous breakfast options. The staff were very accommodating and remembered who you were which was so lovely.
20
Philip H
Дата отзыва: 02 июня 2026
Мы с женой остановились в отеле в апреле.
Мы также заказали много туров и путешествия через отель также. Райан. Он сам и его коллеги Минь проделали отличную работу. Всё обслуживалось. Какой отличный сервис и опыт.
Персонал стойки регистрации был фантастическим. Они так много сделали для нас. Путешествия продуктов питания также и небольшие подарки. Как вдумчиво. Они все были блестящими, однако я помню Фонга и Люси.
Райан устроил нам вечернюю трапезу в отеле. Ого. Спасибо Кену и вашей команде официантов и шеф-поваров.
Этот отель - абсолютная драгоценность. Сделано прекрасным персоналом.
спасибо Фил и Синди
20
Yang C
Дата отзыва: 30 мая 2026
Особенно хотелось бы выразить искреннюю признательность Дарье за выдающийся профессионализм и теплое гостеприимство на протяжении всего пребывания. Ее внимательная служба и искренняя доброта произвели поистине замечательное впечатление.
Сам отель был очень удобным, и завтрак был исключительным с превосходным разнообразием и качеством.
В целом, это было очень приятное впечатление, и я бы абсолютно точно рекомендовал этот отель другим.
9
Yang
Дата отзыва: 30 мая 2026
Wonderful staff. Great location. Room facilities need bit of a revamp but it is a historic hotel. Overall still comfortable. Good breakfast. But staff made all the difference.
10
Jamie
Дата отзыва: 30 мая 2026
The staff totally excelled in meeting any of our needs from greeting us when we arrived to sending us off. I have not encountered such excellent service before and I have been looked after pretty well at many other places. I couldn’t speak highly enough of Solaria for value and service. Thankyou
A pool would be nice but I didn’t see too many places with those
A pool would be nice but I didn’t see too many places with those
9
Stephanie
Дата отзыва: 29 мая 2026
super freundliches Personal
Tolles Hotel an super Lage, nähe Lake und Altstadt
nichts
nichts
10
Marie-claude
Дата отзыва: 28 мая 2026
Un hôtel rare qui cumule tous les atouts : l’emplacement près du lac; le confort de la chambre, la qualité du restaurant - tellement bon que nous y avons dîné tous les soirs! - et surtout la gentillesse et le professionnalisme du personnel. Nous voyageons beaucoup et nous avons rarement trouvé un accueil aussi chaleureux, une attention et un service de cette qualité. Nous avions demandé au manager, Liam de nous organiser deux excursions, à la baie d’Halong et à Ninh Binh. C’était juste parfait, avec une communication claire et précise. Et cerise sur le gâteau, un surclassement dans la croisière sur la Baie d’Halong! Un séjour inoubliable.
10
Catherine
Дата отзыва: 28 мая 2026
Ich habe dieses Hotel für meine Tochter gebucht. Alles war perfekt. Das Personal ist sehr nett, sowohl an der Rezeption als auch in der Reservierungsabteilung und der Buchhaltung – alle waren sehr freundlich und hilfsbereit, besonders Susan vom Kundenservice. Ich hatte aufgrund eines Hackerangriffs Probleme mit meiner Buchung über Booking.com , aber alle Teams haben mir geholfen, diese zu lösen. Das Hotel liegt sehr günstig. Meine Tochter hatte einen sehr angenehmen Aufenthalt im Solaria, und wir werden dieses Hotel auf jeden Fall weiterempfehlen.
Gar nicht
Gar nicht
9
Nữ
Дата отзыва: 28 мая 2026
Nhân viên rất nhiệt tình, vui vẻ
Bồn rửa mặt tắc nước
Bồn rửa mặt tắc nước
9
Mclean
Дата отзыва: 28 мая 2026
Location and staff where amazing
Breakfast was ok
Breakfast was ok
10
Alissa
Дата отзыва: 27 мая 2026
We stayed multiple times on and off for over a week. Solaria let us leave our luggage at the hotel while we went to the loop and ha long bay but that was just the beginning of their amazing service! The staff went above and beyond to assist anyway they could. And it never felt like a sale gimmick.
My 4 year old granddaughter was very overwhelmed with all the sounds of Hanoi and the girls at Solaria looked after her she was family. Even braided her hair! I cannot thank the staff enough for making our stay extra special.
There was nothing we didn’t like!
There was nothing we didn’t like!
20
Ute S
Дата отзыва: 25 мая 2026
Мы провели четыре ночи в отеле Solaria в Ханое и были абсолютно восхищены. Расположение очень центральное в пределах Ханоя, и многие достопримечательности находятся в нескольких минутах ходьбы. Обслуживание было невероятно хорошим. Команда ресепшн была очень доброжелательной и компетентной; они предложили нам ценные советы и сделали все возможное, чтобы выполнить нашу каждую просьбу. Завтрак, подаваемый в ресторане наверху, также был превосходным — было что-то для каждого, и можно было даже заказать яйца, приготовленные в любом стиле. Все сотрудники очень дружелюбны. Мы бы точно рекомендовали отель Solaria.
20
rok v
Дата отзыва: 22 мая 2026
Хороший отель в отличном месте, действительно хороший и полезный персонал.
9
Carol
Дата отзыва: 19 мая 2026
I have stayed here a couple of times. Wonderful location and great front-of-house and hospitality staff. They go out of their way to help you.
10
Tim
Дата отзыва: 19 мая 2026
The location and the staff were the real highlights of our visit, along with the massages at the spa. The rooftop bar was cool but the temperature sure wasn’t. At 35c+ we were melting even in the evening.
There’s a great little restaurant/beer place two doors down that we frequented for a cold beer and to watch the people go by on the way to/from the lake.
The rooms were a bit smaller than I expected based on the pictures I saw but that more likely on me.
The rooms were a bit smaller than I expected based on the pictures I saw but that more likely on me.
10
Bruno
Дата отзыва: 19 мая 2026
Tout le personnel de l hotel est très attentionné et réactif . Les chambres sont très confortables et bien décorées . Le petit déjeuner est très complet avec un large choix en salés et sucrés. Le meilleur petit déjeuner de tout notre séjour ! Vous pourrez aussi profiter du roof top pour prendre un cocktail en soirée avec la vue sur toute la ville. Je recommande cet hôtel et son personnel très accueillant
Tout a été parfait
Tout a été parfait
10
Donna
Дата отзыва: 17 мая 2026
Location , the staff were all so helpful, especially Grace who was outstanding. Great welcome by all the staff to that hotel, the welcome drinks and cake. If we come back to Hanoi, we will definitely stay there again. Lovely clean hotel and a great roof terrace. We can highly rate the breakfast as well. Thank you
Nothing to dislike.
Nothing to dislike.
10
Frank
Дата отзыва: 16 мая 2026
Great location with really nice rooms and excellent staff.
9
Jennifer
Дата отзыва: 16 мая 2026
This is a lovely hotel with great staff and it's really well located. The breakfast is especially good with loads of delicious food options and many of them original and so tasty! The staff were so eager to assist with any query and we really we enjoyed the Vietnamese massage. It's genuinely a five minute walk to the lake in the centre of the old quarter and easy to get to most places of interest. Our room was quiet and very comfortable.
Have never understood this trend for glass doors or panels in bathroom doors! What is that about?? And not fond of a 4% surcharge on any card (even Wise debit card) but easy to solve by paying cash.
Have never understood this trend for glass doors or panels in bathroom doors! What is that about?? And not fond of a 4% surcharge on any card (even Wise debit card) but easy to solve by paying cash.
20
Anton H
Дата отзыва: 16 мая 2026
Настоящая жемчужина в Ханое! Идеальное расположение рядом со всем. Номера чистые и удобные, но изюминкой является невероятный персонал, который идет выше и дальше, чтобы заставить вас чувствовать себя как дома. Моей жене очень понравился бесплатный миндаль, и когда мы ушли, персонал вспомнил и дал нам немного для нашего путешествия домой. Удивительный ежедневный завтрак и фантастический бар на крыше с великолепным видом. Очень рекомендую!
Антон
20
Craig B
Дата отзыва: 14 мая 2026
Отличный отель и пешеходная прогулка до основных достопримечательностей.
Можно настоятельно рекомендовать
10
Rosalind
Дата отзыва: 13 мая 2026
Couldn’t fault the customer service, everyone from the doorman to the manager was friendly, polite and helpful - nothing was too much trouble. The property had a great sky bar that we really enjoyed.
Nothing, it was excellent
Nothing, it was excellent
20
John M
Дата отзыва: 12 мая 2026
Мы с семьей только что вернулись из невероятного отпуска во Вьетнаме, и наше пребывание в отеле Solaria Hotel Hanoi было легко одним из самых ярких моментов! Мы останавливались здесь три отдельных раза в конце марта и начале апреля 2026 года , и каждый опыт был исключительным. Расположение абсолютно идеальное — прямо посреди всего, что делает его так легко дойти до Старого квартала, озера, фантастических ресторанов и всех покупок.
Впрочем, по-настоящему Солярию отличает сервис. Грейс и её невероятная команда — лучшие, с кем мы когда-либо сталкивались. С того момента, как мы впервые вошли на проверку - внутрь, где нас встретили вкуснейшим сладким напитком и тортом, мы чувствовали себя полностью заботливыми. Они были инициативными и невероятно полезными для всех пяти членов нашей группы, которые резервировали три комнаты каждую ночь.
Команда Грейс шла дальше и дальше во всех отношениях. Они предоставили нам отличные, персональные рекомендации для мест для посещения, и даже запланировали бронирование наших ресторанов. Они обезопасили наш багаж, пока мы были в разъездах, и — это была игра — сменщик — предоставил нам отличный местный контактный телефон, чтобы мы могли оставаться на связи и получать помощь, если это необходимо, во время нашего путешествия по Вьетнаму. Проверка - вход и выход - всегда были эффективными и плавными.
За пределами идеального обслуживания, номера были чистыми, удобными, и ухоженными. Весь персонал был неизменно добрым, вежливым и стремился помочь с улыбкой. А завтрак? Абсолютно КЛАССНО! Разнообразие и качество были идеальным началом наших дней исследований.
Я не могу рекомендовать отель Solaria в Ханое. Если вы ищете отель с идеальным расположением, чистыми номерами, и, самое главное, обслуживание мирового класса, которое позволяет почувствовать себя семьей, это место, где остановиться в Ханое. Большое спасибо Грейс и всей команде за то, что сделали наше приключение во Вьетнаме таким особенным! Не терпится вернуться.
10
Stephanie
Дата отзыва: 12 мая 2026
Quiero agradecer a todo el equipo del hotel por el bonito recibimiento y por toda la atención durante nuestra estadía. En especial agradecer a Lily por su excelente y destacada atención. Llegue al hotel desde Sapa y tenía mucha tos, a lo cual muy amablemente Lily nos envió unos té de jengibre y eso fue muy atento de su parte. Valoro mucho esos detalles que me hicieron sentir como si estuviera en casa. También nos ayudó a encontrar una farmacia cercana para comprar unas medicinas, las cuales he usado durante todo mi viaje. El hotel tiene un restaurante muy lindo con vistas a la ciudad. Disfrutamos mucho nuestra estadía y definitivamente volvería. Muchas gracias a todos!
10
Ian
Дата отзыва: 11 мая 2026
Nice boutique property in the heart of Old Quarter
-
-
10
た
Дата отзыва: 11 мая 2026
ベトナム語は話せず、英語もイマイチですが、スタッフが携帯を使って説明してくれた。
深夜便を使ったのでチェックアウト後にシャワーを使わせてくれた。
荷物の重さを気にしていたら、わざわざ裏から大きな計りを持ってきてくれた。
スタッフ全員笑顔で、色々な場面で気を使ってくれた。
初め朝食の頼み方が、いまいち分からなかった。 シャワーの浴び方で下から水が外に漏れることがある。
初め朝食の頼み方が、いまいち分からなかった。 シャワーの浴び方で下から水が外に漏れることがある。
10
Maria
Дата отзыва: 10 мая 2026
La ubicación es perfecta, el desayuno es muy variado. Las habitaciones son espaciosas y cómodas. El personal del hotel es increíble, fue muy especial para nosotros el trato recibido en el hotel. 100% recomendado!
10
Christina
Дата отзыва: 08 мая 2026
We loved staying at the Solaria Hotel in Hanoi and would definetely stay here again!
The Staff was amazing, very thoughtful and welcoming. We even got a little "Survival Bag" wirh Coffee, Water and Food after Checking out since they remembered that we were going on the Night Train to Da Nang :)
Especially Susan and Daria were fantastic and gave us a lot of great tips on our last day in Hanoi.
The Breakfast was also one of our highlights, as was the Rooftop-Bar and the Location of the Hotel - very close to the Lake, Notes-Cafe and right in the middle of Old Town.
It was perfekt - Thank you again for such a nice stay!
-
-
10
Rebecca
Дата отзыва: 08 мая 2026
All the staff were fantastic and so helpful. The location is ideal. Very close to the lake and on the cusp of the Old town. Great cafes and restaurants nearby and a well stocked supermarket. Plenty of ATMs. Rooftop bar for sunset and happy hour a bonus. Highly recommend this hotel.
No complaints at all.
No complaints at all.
10
Sarah
Дата отзыва: 07 мая 2026
The lovely staff made our stay such an incredible experience. They really are the reason why we enjoyed our time. The breakfast is delicious and they cater very well for dietary requirements.
20
Nicole
Дата отзыва: 07 мая 2026
Отель находится в отличном месте - очень центральном и шаговой доступности ко всем должны видеть места. Персонал чрезвычайно полезен, доброжелателен и предлагает лучшие советы для лучших местных впечатлений и ресторанов. Огромное спасибо всему персоналу, а также Лили и Грейс за то, что сделали наше пребывание особенным ❤️ мы обязательно остановимся снова и настоятельно рекомендуем. Спасибо, что остались!
10
Hannah
Дата отзыва: 05 мая 2026
Excellent rooms, and loved the rooftop.
Staff were super friendly and came to say hi at breakfast each morning, offering tips and advice for exploring the city.
Perfect location for exploring the old quarter on foot, but just far enough away that I got a peaceful nights sleep!
Recommend the king room!
10
Sevan
Дата отзыва: 04 мая 2026
Personnel très agréable et attentionné. Emplacement idéal.
10
Roger
Дата отзыва: 04 мая 2026
Betjeningen var fabelaktig. Veldig god service. Anbefales på det sterkeste.
8
Bev
Дата отзыва: 03 мая 2026
The staff were excellent and went above and beyond to make your stay enjoyable
A little tired in places
A little tired in places
8
Lena
Дата отзыва: 03 мая 2026
Location was excellent, staff were very nice
More attention needed to room cleaning
More attention needed to room cleaning
10
Adenike
Дата отзыва: 03 мая 2026
Fantastic staff, central location, great facilities, spacious room, delicious breakfast
10
Sascha
Дата отзыва: 30 апреля 2026
Wieder Mal ein perfekter Aufenthalt. Die Zimmer sind zwar etwas älter, aber alles ist sehr sauber und funktioniert. Ich mag diesen Charme der Zimmer. Des Frühstück ist sehr lecker und es gibt wirklich eine sehr grosse Auswahl. Die Lage ist wirklich sehr gut, viele Sehenswürdigkeiten, Restaurants in fußläufiger Entfernung. Zum Schluss möchte ich das Personal hervorheben. Ich hatte das Gefühl wieder zu Hause zu sein. Vielen Dank an Daria, Lilly, David, und die anderen.
10
Mitchell
Дата отзыва: 29 апреля 2026
From the moment you walk in staff were very welcoming. Breakfast was top notch one of the best hotel breakfasts I’ve ever had. Stayed at a similar hotel in old quarter and it simply does not compare.
10
Prudence
Дата отзыва: 29 апреля 2026
The property is very clean and very central to most tourist places in Hanoi
Nothing , everything was just wonderful even the staff is very friendly and very helpful
Nothing , everything was just wonderful even the staff is very friendly and very helpful
9
Adam
Дата отзыва: 29 апреля 2026
The whole team in solaria was amazing, top notch hospitality and personal touch to make the stay special. Thank you
10
Siew
Дата отзыва: 28 апреля 2026
Nicely located close to the lake. Lots of food around the hotel. The staff were kind and gracious.
Nothing
Nothing
10
Francoise
Дата отзыва: 28 апреля 2026
Emplacement idéal.
Chambre propre.
Le personnel est souriant, au petit soin pour vous et très réactif pour des demandes tels que :déplacements et autres comme le spectacle des marionnettes sur l’eau (à voir).
Le petit-déjeuner est gargantuesque.
Il y a un restaurant en bas qui est excellent.
Tout pour passer un bon séjour.
Rien
Rien
10
Andrew
Дата отзыва: 27 апреля 2026
Amazing location and a quiet oasis from the hustle and bustle of the old quarter. Food at the restaurant downstairs and also the upstairs restaurant was amazing.
There was no pool at the property and limited disability access. Whilst it did not bother us it is good to be aware of both of these minor drawbacks.
There was no pool at the property and limited disability access. Whilst it did not bother us it is good to be aware of both of these minor drawbacks.
9
Helen
Дата отзыва: 26 апреля 2026
Lovely rooms. Liked the interconnecting rooms. Ideal for teenagers
Was a bit noisy at night time but didn’t really bother us.
Was a bit noisy at night time but didn’t really bother us.
10
Fiona
Дата отзыва: 26 апреля 2026
We have had 3 stays in Solaria during our recent Vietnam holiday and each time the staff and service were outstanding. Grace and Susan are both extremely friendly, helpful and went over and above on every aspect of our stay. The rooms are lovely and at each of the restaurants we were spoilt with delicious food. The staff, vibe and views from the rooftop bar were amazing. We can’t wait to stay with you again in the fabulous Solaria location,
Everything was wonderful
Everything was wonderful
9
Joel
Дата отзыва: 26 апреля 2026
Extremely friendly staff, and they were super welcoming! When checking in, the staff took the time to explain everything in detail. They were always ready to offer their help whenever you need them.
The road outside the hotel in closed on weekends! Alittle inconvenient when you book a car as the car stopped along the busy street beside the hotel. Other than that, it was a great hotel to stay in.
The road outside the hotel in closed on weekends! Alittle inconvenient when you book a car as the car stopped along the busy street beside the hotel. Other than that, it was a great hotel to stay in.
9
Julie
Дата отзыва: 25 апреля 2026
What a little gem in great location in Hanoi. This truly lives up to its rating on booking.com. The breakfast was great, the staff very accommodating and real value for money in this quirky hotel. Lovely restaurants close by and easy to navigate around Hanoi from here. Staff (especially Grace) were exceptional. If I come back to Hanoi I will stay there again.
Nothing
Nothing
10
Sebastien
Дата отзыва: 24 апреля 2026
Tout simplement fabuleux
Pour notre retour et dernière nuit sur Hanoï
Toujours autant d'attention a l'arrivée et cadeau au départ du logement.
Personnel super attentionné surtout envers notre enfant
Hôtel proche du centre, petit déjeuner parfait.
Rien a dire, tout était parfait !!
Rien
Rien
9
Tracy
Дата отзыва: 23 апреля 2026
Perfect location in Hanoi
Breakfast amazing- so many choices
Staff helpful and friendly
Really enjoyed our stay here very comfortable relaxed atmosphere
Great restaurant right next door
10
Tracy
Дата отзыва: 22 апреля 2026
Great location, friendly staff, delicious food!
Nothing!
Nothing!
9
Polychronis
Дата отзыва: 20 апреля 2026
Don t think I can praise this hotel enough.
First, location wise it is smack in the Middle of old town! Everything is a stone through away.
Starting with the check in, Grace made us feel welcome and took care of the logistics while we were offered a much refreshing juice. Porter took our luggage (all 7 pieces of it) to our room with no hassle.
We left behind a pile of luggage for safekeeping for our overnight cruise to Lan Ha bay.
On our return we were offered to use the shower to freshen up (!!!) and were given a partying present.
Finally, the sky bar is great for a cool beer to take the heat of the day off.
Highly recommend, will definitely come back the next time we visit Hanoi.
Kudos to Daria and Grace but also all the other hotel stuff.
Btw there is great Vietnamese restaurant at the basement and the spa is great too
I can't find anything the hotel fell short. Sure the rooms could be a bit bigger but for the cost and location this doesn't even register as an issue. if you are a "room with a view" person, be aware that the rooms overlooking the rear end of the hotel don't have much of a view. not sure if you can select during booking or if you can request as a comment.
I can't find anything the hotel fell short. Sure the rooms could be a bit bigger but for the cost and location this doesn't even register as an issue. if you are a "room with a view" person, be aware that the rooms overlooking the rear end of the hotel don't have much of a view. not sure if you can select during booking or if you can request as a comment.
10
Corinne
Дата отзыва: 20 апреля 2026
Solaria is very central to the Old Quarter and right near the lake. The staff were attentive and very caring, even sending ginger tea to my room when they noticed i had a cold. Grace was especially kind and considerate with lots of local knowledge. The rooms were spacious for this part of town and the beds were comfortable.
10
Luz
Дата отзыва: 20 апреля 2026
Increíble servicio, hotel bien ubicado, desayuno muy rico y personal altamente amable.
10
Sebastien
Дата отзыва: 20 апреля 2026
Personnel très gentil et au petit soin surtout envers notre enfant
Très bon petit déjeuner très complet
Hôtel très proche du lac et de son centre ville
Rien
Rien
7
Tristan
Дата отзыва: 19 апреля 2026
The location was excellent, right in the heart of the Old Quarter. The staff were outstanding—courteous, attentive to feedback, and always willing to go above and beyond to assist.
The soundproofing was inadequate—we could clearly hear every conversation from housekeeping, as our room was located right next to their office. Additionally, we were not informed about the nearby construction, which caused further disturbance due to noise.
The soundproofing was inadequate—we could clearly hear every conversation from housekeeping, as our room was located right next to their office. Additionally, we were not informed about the nearby construction, which caused further disturbance due to noise.
9
Julian
Дата отзыва: 19 апреля 2026
This hotel was perfect for our stay in Hanoi.
The staff were exceptional and couldn't do enough to help, particularly Susan, Grace & Lily. They make an effort to remember your name and seem genuinely interested in providing you with a great experience in Hanoi. They also provided excellent recommendations and arrangements for side trips to Halong/Lan Ha Bay, Sapa & Ninh Binh.
The location was easily accessible to the streets within the Old Quarter, along with Lake Hoan Kiem. Anything further afield can be reached via Grab.
Breakfast is included in the room rate and is very extensive and I'd also recommend the restaurant downstairs for Vietnamese cuisine.
Recommend you upgrade to a King size room if the budget allows. We stayed one night in the Sol double/twin room and found this very small, especially trying to accommodate two large suitcases. On Friday night there is live entertainment at the Skybar which we could clearly hear from our room which wasn't ideal.
Recommend you upgrade to a King size room if the budget allows. We stayed one night in the Sol double/twin room and found this very small, especially trying to accommodate two large suitcases. On Friday night there is live entertainment at the Skybar which we could clearly hear from our room which wasn't ideal.
9
Laure
Дата отзыва: 19 апреля 2026
Fantastisch ontbijt, zalige kamers, en nog een geweldiger personeel. Wij werden telkens goed geholpen door Grace, het is onbeschrijfelijk hoe behulpzaam en vriendelijk ze zijn. Locatie was ook top voor wie graag dicht tegen het centrum zit en toch wat afgelegen van de drukte. Wij hadden daar echt geen last van. Als we terug komen dan zal het sowieso weer in dit hotel zijn.
9
Stéphanie
Дата отзыва: 18 апреля 2026
Emplacement idéal dans le vieux quartier d’Hanoi.
Chambres spacieuses et décorées avec goût et literie confortable.
Excellent petit déjeuner avec beaucoup de choix.
Le personnel est d’une extrême gentillesse et toujours aux petits soins.
Le restaurant de l’hôtel le MIAs est une excellente adresse pour découvrir la gastronomie vietnamienne.
Nous recommandons cet hôtel !
Rien
Rien
10
Charlie
Дата отзыва: 17 апреля 2026
The location, the facilities, the breakfast, but most importantly the exceptional service of the staff.
Nothing.
Nothing.
10
Vee
Дата отзыва: 17 апреля 2026
We were a group of 3 so they gave us the family room which was one Q bedroom connected to a room with 2 twin beds.
Room was great but I did not have hot water in the shower.
Room was great but I did not have hot water in the shower.
10
Wilson
Дата отзыва: 17 апреля 2026
The hotel staff at the Solaria Hotel went above and beyond for me and my partner. Hanoi was our first stop of our Vietnam trip and they made us feel so welcome and would ask us about our day when we had come back from being out all day and helped us plan our next day. I cannot praise the staff enough. When we were leaving they knew we were heading to Ha Long Bay so they packed us snacks for the drive. They were truely the best. Would definitely stay there again purely for the staff
9
Fletcher
Дата отзыва: 16 апреля 2026
Amazing staff especially Susan and Grace at the front desk. They went out of their way to make our stay pleasant.
Also fabulous breakfast .
Nothing
Nothing
10
Thu
Дата отзыва: 15 апреля 2026
We arrived at the hotel and the staff welcomed us warmly and made us feel at home, especially Lily and their Trainee (I‘m sorry for only getting the trainee part of your name tag and not your real name). Their service was extraordinary! The room was modern and clean and had everything we needed throughout our stay. We also got upgraded throughout our stay to a room on a higher floor with an even bigger window, which was appreciated. The breakfast was great and offered a nice selection of Vietnamese and Western options.
While the rooftop bar was nicely decorated and a good view over Hanoi, just bear in mind that the prices are quite high for Vietnamese standards.
While the rooftop bar was nicely decorated and a good view over Hanoi, just bear in mind that the prices are quite high for Vietnamese standards.
10
Claire
Дата отзыва: 13 апреля 2026
This property is in an excellent location and the staff are amazing!
Nothing!
Nothing!
8
Marion
Дата отзыва: 13 апреля 2026
- la localisation de l’hôtel
- la gentillesse du personnel (vraiment tout le personnel au top : accueil, cuisine, nettoyage…)
- le surclassement de chambre pour être plus alaise à 3
- le restaurant de l’hôtel qui était INCROYABLE !! On a osé y manger que la dernière nuit, on aurait du y manger tous les soirs tellement c’était bon et raffiné !
- un petit déjeuner à la carte, ne pas hésiter à prendre plusieurs plats. Nous n’avions pas compris qu’il y avait également un morceau de buffet devant les cuisines comme le personnel attend à cet endroit rendant l’accès invisible ou gênant d’y aller. Devrait indiquer aux résidents qu’il y a 3 espaces buffet notamment celui en face de la cuisine.
- la Clim qui a du mal à refroidir très froid pendant la nuit dans les deux chambres. - pas de vue depuis les chambres mais malheureusement c’est car c’est un hôtel de ville donc on s’y attendait. - les meubles / sol un peu abîmés mais rien de gênant.
- la Clim qui a du mal à refroidir très froid pendant la nuit dans les deux chambres. - pas de vue depuis les chambres mais malheureusement c’est car c’est un hôtel de ville donc on s’y attendait. - les meubles / sol un peu abîmés mais rien de gênant.
9
Sean
Дата отзыва: 13 апреля 2026
Clean & centrally located near the lake
Nothing at this stage
Nothing at this stage
10
Marc
Дата отзыва: 13 апреля 2026
Das überaus zuvorkommende Personal und die sehr gute Lage.
Leider war das Zimmer direkt neben einem Lagerraum in dem sich die Mitarbeiter auch Ma etwas lauter verhalten haben. Und wurde jedoch ein anderes Zimmer für die zweite Nacht angeboten.
Leider war das Zimmer direkt neben einem Lagerraum in dem sich die Mitarbeiter auch Ma etwas lauter verhalten haben. Und wurde jedoch ein anderes Zimmer für die zweite Nacht angeboten.
10
Ingrid
Дата отзыва: 13 апреля 2026
L'amabilité et l'accueil du personnel, la localisation
Rien !
Rien !
9
Lisa
Дата отзыва: 12 апреля 2026
We enjoyed everything about this gorgeous hotel- especially the incredibly friendly & helpful staff. The hotel’s position, comfort , roof top bar, day spa and general ambiance were also wonderful.
10
Ann
Дата отзыва: 12 апреля 2026
After returning from our month long trip and thinking back on memories, the Solaria Hanoi Hotel stands out as our favorite experience in Vietnam and Japan. The location, comfort of bed, breakfast, safety of stay were all wonderful, but what really stands out is the staff and service. Upon checking in, being served a refreshing glass of amberella juice and getting settled, I was texted through WhatsApp by Grace who I had corresponded with prior to the stay. She said she saw that we checked in while she was away from the desk and wanted to make sure we stopped by to say hi when we came down next. Everyone at all 3 restaurants were made aware of my husband's gluten allergy and recognized us when we were seated ready to customize his meals. The front desk was always happy to help with any requests, including my husbands search for a 3 cushion billiards hall! We stayed 4 nights here and felt like family by the time we left!! (BTW, we have never had such a great and varied hotel breakfast!) Mia's restaurant was amazing as well and we would find ourselves heading back there for lunches. Try the Banh Xeo if you have a chance!
😊Nothing. Would rate higher if possible. (Also, no pressure to make a review which we had experienced in other places during trip).
😊Nothing. Would rate higher if possible. (Also, no pressure to make a review which we had experienced in other places during trip).
10
Clarissa
Дата отзыва: 11 апреля 2026
I had a wonderful stay at Solaria Hotel! The staff were very friendly and attentive, and the rooms were very comfortable. I also very much enjoyed the high-quality spa treatment.
Breakfast was outstanding: an à la carte menu to choose from (with plenty of vegetarian options), in addition to an excellent breakfast buffet.
All good!
All good!
9
Uk
Дата отзыва: 11 апреля 2026
Das Hotel ist sehr zentral gelegen, ist aber trotzdem sehr ruhig in der Nacht. Das Zimmer mit Verbindungstür war für uns als Familie sehr gut geeignet.
Dachrestaurant mit Terrasse hat uns entäuscht. Ist unserer Meinung nach überbewertet und zu teuer.
Dachrestaurant mit Terrasse hat uns entäuscht. Ist unserer Meinung nach überbewertet und zu teuer.
6
Leslie
Дата отзыва: 10 апреля 2026
Too noisy, plus I get mosquito bites the entire stays.
10
Abribacht
Дата отзыва: 09 апреля 2026
Nous avons été très bien accueillis par l’équipe du Solaria qui est toujours aux petits soins. Ils nous ont aidé à préparer toutes nos excursions, notre départ pour Ninh Binh… Toujours prévenants, toujours avec le sourire. Ils nous avaient même prévu une petite attention spéciale pour notre voyage de noces. Je recommande !!!
8
Nina
Дата отзыва: 08 апреля 2026
Oh my goodness the staff were so friendly. They went above and beyond to make our stay so welcoming. Next level amazing breakfast! So so good!
We loved everything!
We loved everything!
9
Alison
Дата отзыва: 07 апреля 2026
The staff were simply outstanding- attentive , friendly, knowledgeable and went above & beyond to help with city visits & restaurants .
Our room was a standard one, however still very comfortable.
Nothing !
Nothing !
10
Claire
Дата отзыва: 07 апреля 2026
The rooftop bar was delightful. They packed us a breakfast to go because we had an early tour.
Nothing
Nothing
10
Claire
Дата отзыва: 07 апреля 2026
The location is perfect! It’s so clean and a great restaurant and the staff are so helpful!
Nothing
Nothing
10
Jerry
Дата отзыва: 07 апреля 2026
The service overall was impeccable. The staff was helpful, professional, knowledgeable, and the most friendly we've encountered. They knew our names and happily ensured that food allergies were accommodated at both restaurants. They also showed concern for one of us who wasn't feeling well, which included providing ginger tea. The coordination among staff was impressive, as this information was passed at shift changes. The room was spacious and spotless. Breakfast was very complete with a variety selections, including made-to-order menu items. Food was very fresh, tasty and well-presented.
No complaints!
No complaints!
10
Hills
Дата отзыва: 06 апреля 2026
The staff are amazing, the choice of breakfast was outstanding.
They couldn't do more for you and we will come back later in the year. Perfect location, comfortable beds.
The floor beneath the breakfast room needs soundproofing and pads of felt placed on the bottom of all chairs and tables.
The floor beneath the breakfast room needs soundproofing and pads of felt placed on the bottom of all chairs and tables.
10
Monica
Дата отзыва: 06 апреля 2026
Excellent location in Hanoi. Top notch service and support from staff. We needed an extra night and they went out of their way to accommodate us. Excellent breakfast and bed. Nice rooftop bar for cocktails or just views.
10
Mary
Дата отзыва: 06 апреля 2026
Loved the hotel location, sky bar, and staff, especially Daria. Highly recommend
9
Michelle
Дата отзыва: 05 апреля 2026
I travel often for work as well as leisure and you don’t often find the level of service offered by the team at Solaria. The introduction to the hotel, the effort to remember guest names and check in at breakfast or as you’re moving around the hotel was a point of difference. Without being prompted the hotel organised a surprise for my birthday - sounds obvious but other hotels, airlines etc missed the opportunity. The team also made calls to sort out transport confusion with an unrelated hotel on our forward itinerary. We stayed twice and our rooms were large and nicely decorated. Breakfast was great. A lovely sky bar with music on a Friday night. Location makes most areas of interest walkable. (NB. Entrance to the hotel is via ~10 stairs and breakfast room/restaurant and the bar require climbing 1-2 flights of stairs so not for everyone.)
There is no pool if that is what you’re after.
There is no pool if that is what you’re after.
10
Yvonne
Дата отзыва: 04 апреля 2026
Fantastic hotel in great location! Staff amazing and so helpful. Breakfast was really good x special thanks to Lily who answered all my questions !
9
Roslyn
Дата отзыва: 04 апреля 2026
Wonderful staff. Great bar on the rooftop. Great location to all the good tourist spots. Walking distance to most. We hardly used a Grab to go anywhere. Rooms were clean and comfortable
Nothing
Nothing
10
Sandra
Дата отзыва: 03 апреля 2026
Great location and super friendly staff. Amazing breakfast.
All was good.
All was good.
10
Gunter
Дата отзыва: 01 апреля 2026
The rooms were clean and comfortable. The hotel is ideally situated in the old town. The breakfast is delicious with a good selection. The staff was very friendly and went the extra mile to help us, we were blown away with their hospitality. The Rooftop bar and the Restaurant below are a must visit.
10
Brian
Дата отзыва: 01 апреля 2026
The hotel is really nice and absolutely spotless.. Exceptional customer service from when you walk in the door and hotel staff really friendly. The hotel is in the middle of the old qualter and everything within a few minutes walk
Nothing
Nothing
10
Tracy
Дата отзыва: 30 марта 2026
Solaria ticked all the boxes for us, what we liked-
Best location in Hanoi
Outstanding breakfast
Excellent service from friendly professional staff
Roof top bar
Best restaurant right next door (Mia’s)
Would definitely stay here again, thank you.
10
Beatrice
Дата отзыва: 30 марта 2026
We enjoyed 4 nights at the Solaria Hotel and would really recommend it! The hotel is in a fantastic location right next to the lake, and walking distance from all of the main attractions. The rooms were clean and spacious, and the breakfast was great and with nice views! Above all though, the staff were brilliant - they were very helpful with all of our requests, sorting out airport transfers, transport to Ninh Binh, and also great recommendations. It really felt like they cared a lot - special mention to Grace and Susan
10
Brown
Дата отзыва: 30 марта 2026
Check in was great! Easy! Very nice staff and clean rooms, bar, and restaurant!
Floor space was a bit tight for 2 people to have bags open at the same time.
Floor space was a bit tight for 2 people to have bags open at the same time.
8
Skye
Дата отзыва: 29 марта 2026
Location was excellent, close to many bars, restaurants, and tourist attractions. The staff is what made our stay! Super friendly, helpful and very accommodating. We also loved the hotel restaurants - very delicious food.
10
Benedict
Дата отзыва: 29 марта 2026
Very comfortable and luxurious
Staff incredibly helpful
Breakfast very good
Excellent location
Na
Na
9
Sandra
Дата отзыва: 28 марта 2026
Tolles gepflegtes Boutiquehotel im Herzen Hanois. Alle wichtigen Sehenswürdigkeiten sind in Laufdistanz zu erreichen. Das Frühstück ließ keine Wünsche offen. Es konnte zusätzlich zu den vom Buffet zu entnehmenden Speisen auch aus der Karte frische Speisen hinzu bestellt werden.
Das Sol Zimmer ist zwar klein aber zweckmäßig eingerichtet. Alles was benötigt wird ist vorhanden.
Das absolute Aushängeschild dieses Hotels ist allerdings sein Personal. Wir wurden unfassbar nett begrüßt, immer wieder gefragt ob alles in Ordnung sei oder wir noch Wünsche hätten. Leider habe ich mir nicht wirklich Namen merken können aber es waren einfach ale toll!!! Wobei ich mir einen Namen doch besonders gemerkt habe. Zum einen weil bellman Paulus am Abreisetag auf Grund nicht funktionierenden Aufzuges unsere Koffer aus dem 5. Stock heeunter wuchten musste und zum anderen weil es Spaß gemacht hat sich mit ihm auf Deutsch zu unterhalten. Seine Sprachkenntnisse sind wirklich sehr gut.
Nochmals großes Lob an alle und vielen herzlichen Dank für das kleine Abschiedsgeschenk!!!
Zu wenig Ablageflächen im Bad
Zu wenig Ablageflächen im Bad
10
Clémentine
Дата отзыва: 27 марта 2026
Exceptional location, the staff made everything they could to make our stay wonderful (reception desk, bar, restaurant),
A young, dynamic and effective team !
The room was confortable and spacious
9
Stearman
Дата отзыва: 27 марта 2026
Staff were warm and friendly the breakfast was good the bed was comfortable and the pillows were fabulous!. Thank you.
9
Sissel
Дата отзыва: 27 марта 2026
Excellent service, very helpful staff, we were kindly given an upgrade when we came to check in just before 2pm, lovely room, great central location
A bit noisy, especially from nearby construction work in the morning, not fully black out dark in the room so we used sleeping masks
A bit noisy, especially from nearby construction work in the morning, not fully black out dark in the room so we used sleeping masks
10
Cara
Дата отзыва: 26 марта 2026
We stayed three times in two weeks as we passed through Hanoi. All three rooms were very clean, the beds were very comfortable, and when we had a balcony room it had a nice view. Breakfast had a great selection and started plenty early (6:30), and when we had to leave earlier than that, they packed us a breakfast to go. The real standout here is the service. Starting with check-in, where they had us sit down with a welcome snack of cake and juice while they covered some information about the hotel and Hanoi, everyone was as friendly and helpful as they could possibly be. I was sorry to check out for the final time and truly hope to be back sooner than later.
While two plastic bottles of water were provided per day, it would be nice to have access to filtered water to refill bottles.
While two plastic bottles of water were provided per day, it would be nice to have access to filtered water to refill bottles.
10
Tyler
Дата отзыва: 25 марта 2026
We stayed for our honeymoon and the staff made us feel very special. Highly recommend this place and will stay again. Eat at Mia's downstairs, very good and prices are reasonable
The breakfast was a little cold
The breakfast was a little cold
10
Wilma
Дата отзыва: 25 марта 2026
Gute Lage, sehr schönes und sauberes Zimmer, überaus freundliches Personal
9
Sandra
Дата отзыва: 25 марта 2026
El check in fue una maravilla, y el desayuno es espectacular. Las habitaciones con mucho gusto y siempre están pendientes de saber si necesitas algo. No nos dio tiempo a probar el spa y el restaurante pero parecia increible. Quiero reseñar que tuvimos un pequeño problema con la habitación y tardaron 10 minutos en solucionarlo, cambiarnos de habitación e incluso movernos el equipaje mientras estábamos viendo la habitación. Gracias!!!
Nada!
Nada!
10
Sophie
Дата отзыва: 25 марта 2026
Le personnel était au petit soin, d’une extrême gentillesse.
La propreté, le confort, l’accueil.
La propreté, le confort, l’accueil.
8
Simon
Дата отзыва: 25 марта 2026
Location was great - close to the lake and surrounded by lots of restaurants. Easy to get to all major sights.
Bedrooms were a bit small.
Bedrooms were a bit small.
10
Jonny
Дата отзыва: 24 марта 2026
Comfortable and welcoming . The staff here are simply superb ! Whilst feeling rather ill , the girls noticed and offered ginger and honey tea for my throat without a word from me ! It continued from those in reception to those in the restaurants. Simply the best staff we have ever experienced in many years of travel . Grace and Lilly you are amazing , thank you for your care - you make your managers and wonderful Vietnam very proud of you !
9
Colleen
Дата отзыва: 24 марта 2026
The staff at this hotel were so kind and friendly and offered alot of great advice. We were greeted with a special drink and the hostess sat down with us and explained everything. Everyday we were treated like gold! The breakfast was amazing! Our room was spacious and clean. The skybar was excellent! We really enjoyed our stay.
The only thing that could have been better was lighting and shelving. Women need lighting on the mirror! More shelves for clothing or additional hangers would be useful given our 4 night stay. We did ask for hangers and they provided them!
The only thing that could have been better was lighting and shelving. Women need lighting on the mirror! More shelves for clothing or additional hangers would be useful given our 4 night stay. We did ask for hangers and they provided them!
9
Rasika
Дата отзыва: 24 марта 2026
Location, very large bed, extremely friendly and accommodating staff. Roof bar and cocktail making excellent.
Little older building but is priced accordingly, value for money good.
Little older building but is priced accordingly, value for money good.
8
Yvonne
Дата отзыва: 23 марта 2026
The breakfast was good. There is buffet on top of the menu order. The location of the hotel is also good however it is not central, central. There is a need to walk out to the more happening area however it is within walking distance. The hotel staff are very polite and accommodating. They even prepared food for us to bring along on our Sapa Sleeper train trip.
The lighting in the hotel is dim and the cleanliness of the sofa could be improved. There is only 1 small lift in the hotel so there is a wait in the morning. The restaurant and lounge are on the 9th and roof top which has no lift access. We had to take lift to the 8th floor and walk up to the restaurant for breakfast. May not be convenient for old folks.
The lighting in the hotel is dim and the cleanliness of the sofa could be improved. There is only 1 small lift in the hotel so there is a wait in the morning. The restaurant and lounge are on the 9th and roof top which has no lift access. We had to take lift to the 8th floor and walk up to the restaurant for breakfast. May not be convenient for old folks.
9
Carol
Дата отзыва: 22 марта 2026
All the staff, particularly doorstaff and reception were great. Breakfast selection and food was excellent and location is top notch
8
Kayle
Дата отзыва: 21 марта 2026
Great location. Staff were wonderful. Staff very helpful with tips for activities and where to go. Room was clean, good sized and comfortable. Breakfast was very good.
9
Danielle
Дата отзыва: 21 марта 2026
Fantastic location, very friendly and helpful staff.
9
Cheng
Дата отзыва: 21 марта 2026
Location is good. Lots of eateries nearby, and there is a supermarket within walking distance. Room is clean.
Nothing
Nothing
10
Gerd
Дата отзыва: 20 марта 2026
Besser geht es nicht!
Unglaublich professionelles und freundliches Personal, man fühlt sich wie im 5-Sterne-Hotel.
Auch das Frühstück lässt keine Wünsche offen. Schöne, große, saubere Zimmer.
Hinzu kommt eine hervorragende Lage!
9
Robbert
Дата отзыва: 20 марта 2026
Het personeel was ongelofelijk vriendelijk en het ontbijt was geweldig
Niets
Niets
10
Lillian
Дата отзыва: 20 марта 2026
Great location by the lake with a wonderful restaurant on basement level. We stayed in a king room and we were pleasantly surprised with the high standard of the room and spacious bathroom (double sinks). The level of care by all staff members was outstanding. Daria particularly was always very friendly and helpful.
10
James
Дата отзыва: 19 марта 2026
We loved everything about the Solaria but the thing that stands out above everything is the amazing staff.
We had some logistics issues with our flight back to the UK being cancelled due to the Middle East. The compassion and support of all the team but especially Lily and Grace was so helpful at a tricky time for us.
The restaurant on the 9th floor is also brilliant for both breakfast and dinner with lots of choice and dinner is well worth trying with great food and service. Offers both western and Vietnamese options.
The location is also perfect, quiet and in a lovely spot near the lake and cathedral but only a few minutes walk from the liveliness of the Old Quarter.
We look forward to returning in the future!!
Nothing!
Nothing!
10
Kristen
Дата отзыва: 19 марта 2026
A lovely little hotel, close to the lake and some really nice places to eat. The staff were amazing, and so friendly and helpful. They upgraded our room to a larger one, which was very appreciated. The breakfast buffet was among the best we had in Vietnam. Would definitely stay there again.
10
Chloe
Дата отзыва: 19 марта 2026
This was the most incredible hotel and stay. They upgraded our room and got us an early check in which was so appreciated after a long flight. It was in a perfect location and we couldn’t fault the service. Thank you!
Nothing, everything was perfect.
Nothing, everything was perfect.
8
Ya
Дата отзыва: 19 марта 2026
有幸可選擇Solaria 飯店，這趟旅行從一踏入飯店就迎來溫暖迎接🤗，使人安心安逸親切地像回到家一樣，幾乎房務人員不缺席在飯店門口，等待旅客玩了一天回飯店休息，熱情迎接及慰問。
飯店內SPA體驗真的可以考慮地方，不用到外面spa館，讓人很放鬆解放平常生活的疲勞及壓力，超級推薦。
早餐餐廳當地料理及其多個選擇，真的很棒一早可以喝上熱騰騰食物 ，很暖胃。
選到了飯店格局比較小一般雙人房，兩個人住的話 房內若要飲食可能會感覺沒有可以好好放置食物的桌面，如果下回再選擇可能會選大一點的房型，就可以解決這問題。
選到了飯店格局比較小一般雙人房，兩個人住的話 房內若要飲食可能會感覺沒有可以好好放置食物的桌面，如果下回再選擇可能會選大一點的房型，就可以解決這問題。
10
Gabriel
Дата отзыва: 18 марта 2026
The entire staff was very attentive, caring, and always ready to help. You could really feel the positive atmosphere and dedication of the team.
6
Ann
Дата отзыва: 17 марта 2026
I didn't stay overnight. I had a late flight out and needed a place to land for the afternoon and evening. The hotel was nice, and the staff was great. If I had been staying overnight, I would have asked for another room. The room I was given was tucked away behind the hotel laundry room, and the view from the window was of another building 4-5 ft away. My friends that were staying a couple more days all had rooms that were much better positioned. The hotel is very well located, close to the lake and lots and lots of shopping and dining.
The view from my room. Thankfully, I wasn't in the room very much.
The view from my room. Thankfully, I wasn't in the room very much.
10
Ceren
Дата отзыва: 17 марта 2026
Location, big room, great hospitality and roof bar
9
Chelsea
Дата отзыва: 17 марта 2026
Great location and breakfast. Staff were great.
10
Robert
Дата отзыва: 17 марта 2026
The breakfast was ideal, with a good mixed of western and Vietnamese options. I especially enjoyed the Congee! The rooms were very comfortable. My wife and i got a room king-size bed and it was very spacious with a very comfortable bed. There was also a cozy couch that we used to relax on between our excursions into city. The restaurant Mia was absolutely the best, offering food specific to the various Vietnamese regions. We highly recommend the Northern Vietnamese family option. The rooftop bar is a must! We really enjoyed the live music. The staff were amazing, especially Grace and Daria, both who helped make our stay memorable. They frequently checked on us to make sure we had what we needed.
There is nothing we did not enjoy about the hotel.
There is nothing we did not enjoy about the hotel.
10
Catherine
Дата отзыва: 16 марта 2026
Very friendly helpful staff. Very clean. Amazing stay
10
Sven
Дата отзыва: 15 марта 2026
Alles war großartig!!! Sehr höfliche, hilfsbereite und zuvorkommende Angestellte im gesamten Hotel!!! Exzellente Lage in der Altstadt, tolle Rooftopbar, unglaubliches Frühstücksbuffet, großzügiges und elegantes Hotelzimmer! Wir kommen gerne wieder ♥️
-
-
9
Magdalena
Дата отзыва: 15 марта 2026
Staff working at Solaria is just great , they all go extra mile for theor guests. Super helpful and friendly. Special call out to Grace!
The hotel itself was very well located within Old Quarters but somehow away from the chaos of the main streets.
Breakfast had wide range of western and vietnamese choices and very good coffee.
Bathroom sinks (water tap) could be cleaned better. Also i know its difficult to change that but the hotel would beenfit from wnd lift- one small lift for so many room seemed not enough
Bathroom sinks (water tap) could be cleaned better. Also i know its difficult to change that but the hotel would beenfit from wnd lift- one small lift for so many room seemed not enough
10
Kim
Дата отзыва: 15 марта 2026
Lovely staff, always says hi / good morning. Miss Susan helped us with all the arrangements, with to/ from the hotel to every trips. She was amazing, wanted to make sure that we were in good hands. Even got a good package price when it becomes to Ninh binh and ha long bay tour. Would recommend. Even it was full one of the days in Ninh binh, she manage to change the hotel days, and halong bay tour with no extra charge.
Very gladly to come to this hotel, and we sure wants to stay there again!
10
Chevon
Дата отзыва: 13 марта 2026
Best customer service I’ve received ever
Size of the room could be a little bigger.
Size of the room could be a little bigger.
7
Kristin
Дата отзыва: 13 марта 2026
Friendly and helpful staff. Very good breakfast. Noon checkout and luggage storage. Good Wifi. Convenient location.
Smaller room with less light than shown in photos.
Smaller room with less light than shown in photos.
9
Seth
Дата отзыва: 11 марта 2026
Location was excellent, room was pretty and bathroom was beautiful.
Nothing
Nothing
10
Louise
Дата отзыва: 10 марта 2026
Location great. The breakfast is fantastic with a full buffet and choice from a menu- you can do both. Coffee machine also good. The staff go out of there way to check in each breakfast, help with any questions or concerns
Nothing
Nothing
10
Myriam
Дата отзыва: 09 марта 2026
Très bien placé, qualité de l’accueil et du service, personnel au petit soin, petit déjeuner fabuleux
10
Rob
Дата отзыва: 09 марта 2026
The staff at Solaris went above and beyond at every opportunity, truly outstanding!
The breakfast was also phenomenal with so many options including Ala Carte ordering.
The bed, the bedding, the availability of western news stations and entertainment in English, the bathroom facilities including Shower and separate free standing jacuzzi style tub, and the location were all equally phenomenal. Again I cannot stress enough the proactive service from the entire staff including the Spa therapist and particularly Lily were exceptional!
There wasn’t anything that I could criticize.
There wasn’t anything that I could criticize.
10
Daniel
Дата отзыва: 08 марта 2026
Everything was great, staff were awesome. Breakfast was amazing. I highly recommend it, we extended our stay which was effortless
10
Laurie
Дата отзыва: 08 марта 2026
This hotel is located in a happening hub of Hanoi close to most attractions. The staff provided us the best customer service & they were awesome!!! Everyone was just wonderful, but Grace & Lily were so kind. Off the charts customer service!!! Wow❤️
Our room was large, very nice & clean. It was very comfortable & we liked it so much that we even extended our stay. The hotel is right by the lake & by good restaurants & pubs. We ate at their restaurant Mia’s which was very good. The breakfast was fantastic with all types of international buffet dishes, pastries, desert & you could also order off the menu. Yummy!!!
The night market was supposed to be happening, but was closed due to Tet as vendors were still out of town. It is right by the hotel though. All ages at the hotel.
The hotel is located in the best, more upscale area to stay in Hanoi…a perfect location. We stayed at another hotel in the older area & so we could compare both & this is the best!!!
We loved Hanoi & this hotel + team & will return!!!
This hotel is not handicap friendly. There were stairs to get to lobby & had to walk up a flight of stairs to get to breakfast. Normally, I wouldn’t care, but I broke my knee before this trip & so am handicapped for a little while. I still managed to make it with no issues, but it would have been better without any stairs. They do have an elevator, but you still have to climb stairs. I look at this negative as my problem though.
This hotel is not handicap friendly. There were stairs to get to lobby & had to walk up a flight of stairs to get to breakfast. Normally, I wouldn’t care, but I broke my knee before this trip & so am handicapped for a little while. I still managed to make it with no issues, but it would have been better without any stairs. They do have an elevator, but you still have to climb stairs. I look at this negative as my problem though.
8
Katja
Дата отзыва: 08 марта 2026
Der Ausblick ist super vom Dach. Die Zimmer ganz hübsch für einen Städtetripp.
Die Dachterrasse
Die Dachterrasse
9
Kristina
Дата отзыва: 07 марта 2026
Top Lage und sehr freundliches und hilfsbereites Personal.
9
Lee
Дата отзыва: 07 марта 2026
Location is great and staff are all helpful. They arranged transport to and from Ninh Binh and it was easy.
The breakfast is fantastic with wonderful omelette and local pho etc. Coffee and juices are great
Dinner at the Vietnamese restaurant was exceptional.
All very good. No complaints
All very good. No complaints
9
Mirthe
Дата отзыва: 06 марта 2026
Excellent staff! Very kind and helpful. We received an upgrade to a room on a higher floor with more of a view (blocked on lower levels). The breakfast was very good, also for vegetarians. Great location.
10
Pee
Дата отзыва: 06 марта 2026
Comfortable room, good location, friendly staff, good breakfast.
If room with window that can open will be perfect, our room has only tiny window near to ceiling which cannot be accessible to open.
If room with window that can open will be perfect, our room has only tiny window near to ceiling which cannot be accessible to open.
10
Joop
Дата отзыва: 04 марта 2026
Het Solaria ligt zeer centraal en vlak bij het Hoan Kiem meer. Faciliteiten zijn prima en het hotel heeft twee goede restaurants (Vietnamees zowel als internationaal) en een gezellige rooftop bar met op de vrijdag live muziek. Wat ons verblijf bijzonder maakte was de consistente inzet en klantvriendelijkheid van de gehele hotel staf gedurende ons verblijf. Complimenten!
Het feit dat de eerste (grote) kamer uitkeek op een blinde muur werd snel opgelost met het overboeken naar een mooie kamer met prima uitzicht.
10
Ppawar
Дата отзыва: 03 марта 2026
The skybar is nice, the restaurant food is too good, we didn't bother to try anywhere else.
The best part is location. We really enjoyed our stay. Highly recommend.
10
Pamela
Дата отзыва: 03 марта 2026
Fantastic quiet central location. Amazingly friendly staff. Delicious and varied breakfast that I looked forward to! They even sent us off with some fruit even though we had eaten breakfast. Spot on recommendations. Comfy bed, great shower, quiet yet super location. Stayed 3 nights and will return for our final night before flight back home.
Nothing
Nothing
9
Stephen
Дата отзыва: 03 марта 2026
The location was so central to everything that we wanted to visit. The staff went beyond expectations with their helpfulness and friendliness.
At times it the external noise could be heard. I believe that was because we were right in the middle of town, so with the benefit of hindsight it was to be expected.
At times it the external noise could be heard. I believe that was because we were right in the middle of town, so with the benefit of hindsight it was to be expected.
9
Maëlle
Дата отзыва: 02 марта 2026
Wir hatten einen kurzen aber sehr schönen Aufenthalt. Die Lage ist wirklich sehr gut und zentral. Das Personal was super freundlich und zuvorkommend. Wir wurden immer mit einem großen Lächeln begrüßt:) Einen Aufenthalt können wir wärmstens empfehlen. Unsere einzige Anmerkung (keine Kritik), unser normales Doppelzimmer war recht klein. Für ein paar Tage Stadterkundung vollkommen ausreichen. Für eine Woche vielleicht etwas beengend. Vielen Dank an das Hotelteam, wir haben uns sehr wohl gefühlt!
10
John
Дата отзыва: 28 февраля 2026
Close to Lake and easy access. In the heart of the old city Solaria offers a comfortable retreat. From the moment you step inside the staff at Solaria hotel are exceptional. Not the normal run of the mill reception. Sit down with a welcome drink and hear how your stay will be received by Solaria staff. English language is spoken as well as other nationalities.
A roof top bar we found lovely to enjoy the city lights and relax with a drink. Our room 502 was near the lift and spacious with a full size bath and shower facilities. It is busy outside because we chose to have easy access to the lake as well as the old town.
Truly, there is nothing about Solaria Hotel Ho Chi Minh that we did not like.
Truly, there is nothing about Solaria Hotel Ho Chi Minh that we did not like.
10
Sven
Дата отзыва: 28 февраля 2026
Die liebevollen und zuvorkommenden Angestellten, ein wundervolles Zimmer in der 7. Etage, die tolle Rooftopbar und das grandiose Frühstücksbüffet
-
-
10
Gerd
Дата отзыва: 28 февраля 2026
Toller, persönlicher Service
Sehr freundliches Personal
Perfekte Lage
Hervorragendes Frühstück
Insgesamt ein wunderbares Hotel zum Wohlfühlen mitten in der trubeligen Altstadt Hanois!
9
It
Дата отзыва: 28 февраля 2026
1. The staff were very friendly, helpful, and knowledgeable. They helped with booking our Halong Bay cruise, and advised on local attractions,
2. Breakfast was good, with a mix of Vietnamese and Western food. The home-made yoghurt was outstanding.
3. MIAs restaurant downstairs is under the same management and is very good - the watermelon juice is outstanding.
9
P
Дата отзыва: 26 февраля 2026
The reception and wait staff at this hotel are exceptional - making our 3 nights stay very special. Special desert delivered to our room for our anniversary, preparing a breakfast package for our early departure and goodies to take home.
Hot showers with good pressure. Divine couples massage. Beautiful romantic dinner in the restaurant and the breakfast was one of the best we experienced in hot ordered options and cold buffet selection.
Great location. Definitely recommend to other couples looking for something special.
Rooms are a little dated but very clean - seems to add to the old quarter feel. Access to roof top bar via a steep spiral staircase - not good for those afraid of heights and seems like an accident waiting to happen after a few drinks - which is a shame because the bar itself is lovely. Apart from that everything was wonderful.
Rooms are a little dated but very clean - seems to add to the old quarter feel. Access to roof top bar via a steep spiral staircase - not good for those afraid of heights and seems like an accident waiting to happen after a few drinks - which is a shame because the bar itself is lovely. Apart from that everything was wonderful.
10
Michał
Дата отзыва: 26 февраля 2026
Absolutnie wspaniałe miejsce. Pozdrawiam personel.
Nic
Nic
10
Laura
Дата отзыва: 25 февраля 2026
This hotel was absolutely beautiful and the staff were so sweet and kind. We only had the chance to stay one night here but wish we stayed longer!!! Cheese, a wonderful staff member, made sure our last night of our honeymoon was so special with decorations and with personally delivering a lovely dessert!!! 🥰 Beautiful hotel and we hope to be back one day!
10
S81721
Дата отзыва: 25 февраля 2026
地點方便，每一位服務人員的服務態度都超出想像的貼心又好，英文也好，頂樓SKY BAR人員非常優秀，隔天早餐的人員也是，很少遇到一間飯店能每一位同仁都了解客人的狀況，資訊佈達落實，下次真的會再考慮這間，早餐也很好吃
20
Helen W
Дата отзыва: 24 февраля 2026
Такой прекрасный отель, персонал чрезвычайно полезный и доброжелательный. Настоящий дом из дома и отличное начало нашей поездки. Спасибо прекрасным женщинам на стойке регистрации, которые заставили нас чувствовать себя такими желанными гостями и весь остальной персонал тоже. Мы бы рекомендовали этот отель всем, кто приезжает в Ханой. Завтрак был превосходным, широкий выбор вариантов. Комфортабельные номера. Мы надеемся скоро вернуться.
10
Claire
Дата отзыва: 21 февраля 2026
The staff were amazing, they reached out to us on the second day of our stay to upgrade our room (unprompted from us) and always answered our questions and made recommendations and reservations for us any time we needed assistance. Breakfast was great and the room was clean.
10
Iva
Дата отзыва: 20 февраля 2026
The hotel is well organized and very clean. Breakfast offered a wide selection of fresh food. The beds are comfortable, and the bed linen and towels are changed daily. The staff is very helpful and always ready to assist. Highly recommended.
9
Sabrina
Дата отзыва: 20 февраля 2026
Het personeel was enorm vriendelijk en dachten in alles met je mee.
Het was wat gehorig
Het was wat gehorig
9
Pakenham-walsh
Дата отзыва: 19 февраля 2026
Amazing staff - couldn’t have done more for us. Shoutout to Grace in particular for sorting us with tickets to local events and assisting us with issues we had with our arrival taxi. Breakfast was also really good.
Nit picking - but the room we had was a little loud (8th floor so right next to the kitchen on 9th floor). The shower sometime overflowed too.
Nit picking - but the room we had was a little loud (8th floor so right next to the kitchen on 9th floor). The shower sometime overflowed too.
9
Gerd
Дата отзыва: 19 февраля 2026
Das Hotel ist perfekt gelegen und das Personal war immer sehr hilfsbereit und aufmerksam. Unser Zimmer und die Ausstattung waren sehr gut.
8
Krzysztof
Дата отзыва: 18 февраля 2026
1) Personel (cały: w recepcji, na śniadaniu, w restauracji na parterze, w Sky barze): super przyjazny, pozytywnie nastawiony do klienta i jego potrzeb (np check-in trwał z 10min. bo Ms Grace bardzo dokładnie opowiedziała nam o hotelu i atrakcjach w pobliżu)
2) Dużo opcji a'la carte na śniadanie
3) lokalizacja w samym centrum Hanou, blisko jeziora
4) Sky Bar na 10 piętrze (byliśmy tu na Eve of Lunar New Year (TET) i oglądaliśmy pokaz fajerwerków nad jeziorem)
1) stosunkowo małe pokoje (Solaria room) z prysznicem "w pokoju" (szyba prysznicowa - zasłaniana kotarą) 2) wielkość pokoju (Solaria room) niezgodną z informacjami (ok. 25 m2 razem z łazienką i toaletą, a nie 35m2 jak w reklamach) 3) smak potraw na śniadanie mocno średni (generalnie niedoprawione) 4) mała sala śniadaniowa i przy dużej liczbie osób wrażenie bycia w stołówce, a nie w hotelu 4* 5) brak basenu Generalnie stwierdziłby, że to hotel 3*, a nie 4*
1) stosunkowo małe pokoje (Solaria room) z prysznicem "w pokoju" (szyba prysznicowa - zasłaniana kotarą) 2) wielkość pokoju (Solaria room) niezgodną z informacjami (ok. 25 m2 razem z łazienką i toaletą, a nie 35m2 jak w reklamach) 3) smak potraw na śniadanie mocno średni (generalnie niedoprawione) 4) mała sala śniadaniowa i przy dużej liczbie osób wrażenie bycia w stołówce, a nie w hotelu 4* 5) brak basenu Generalnie stwierdziłby, że to hotel 3*, a nie 4*
10
Jerome
Дата отзыва: 18 февраля 2026
L’emplacement
Le petit déjeuner à emporter
La gentillesse du personnel
Rien
Rien
10
Victória
Дата отзыва: 17 февраля 2026
Absolutamente tudo! Estadia maravilhosa! Equipe atenciosa, café da manhã incrível. Tudo perfeito!
Nada.
Nada.
8
Michaela
Дата отзыва: 17 февраля 2026
Das Personal war sehr hilfsbereit und freundlich. Die Lage war zentral in der Altstadt und trotzdem ruhig.
10
Victória
Дата отзыва: 17 февраля 2026
Foi tudo perfeito!!!! Maravilhoso!!!! Eles são demais!
Nada.
Nada.
8
Goncalo
Дата отзыва: 16 февраля 2026
The breakfast was very good, and the staff were amazing.
There was a lot of dust in the room. I have asthma, and it was difficult to breathe with so much dust, there was even visible dust in the air. The cleaning was very poor in this regard. Out of the six hotels I stayed at in Vietnam, this one had the dustiest room. It was very disappointing.
There was a lot of dust in the room. I have asthma, and it was difficult to breathe with so much dust, there was even visible dust in the air. The cleaning was very poor in this regard. Out of the six hotels I stayed at in Vietnam, this one had the dustiest room. It was very disappointing.
9
Fabienne
Дата отзыва: 16 февраля 2026
Waren sehr freundlich. Wir waren zu früh dort und sie gaben ihr Bestes damit wir frühzeitig ein checken konnten🙏
10
Didier
Дата отзыва: 15 февраля 2026
Personnel aux petits soins.
Situation de l'hôtel
Petit dej sublime
Roof top
La chambre un peu petite
La chambre un peu petite
10
Lucas
Дата отзыва: 15 февраля 2026
Le personnel et accueil très bienveillant et professionnel. Petit déjeuner de qualité et emplacement parfait.
Rien à signaler
Rien à signaler
10
Donald
Дата отзыва: 14 февраля 2026
Nice location in the Center city by the lake
10
Enrique
Дата отзыва: 14 февраля 2026
Prefect location as it’s in the center of attractions. Very clean property and the food is excellent! Daria is the best! She provided us with above and beyond excellent service. I would stay here again in this hotel in a heartbeat because of Daria.
Nothing. I liked everything about this hotel.
Nothing. I liked everything about this hotel.
10
Therese
Дата отзыва: 12 февраля 2026
The breakfast was awesome. Excellent variety and all fresh and tasty. The staff were lovely, kind and knowledgeable of Hanoi City which very helpful.
Didn't like anything. It was all good.
Didn't like anything. It was all good.
10
Michaela
Дата отзыва: 12 февраля 2026
Although we arrived at the hotel before check-in time, a room was provided for us. The hotel's location is very central, near Hoan Kiem Lake. The staff was incredibly friendly, courteous, and helpful in every way. We were immediately greeted with tips, tricks, cake, and a drink! 😄 We highly recommend this hotel and would book it again in a heartbeat! ❤️
10
Laverne
Дата отзыва: 12 февраля 2026
We stayed at Solaria for our last two nights in Hanoi and loved the location and breakfast the most. The hotel is within walking distance to Hoan Kiem Lake, and we were lucky to visit when the streets around the area were closed off for the evenings on the weekend, it made exploring so enjoyable.
The staff were wonderful, especially Daria, who went above and beyond to check in on us. She even arranged a packed breakfast for our early 6:30 am airport check-out, which was a thoughtful touch.
10
Ravenscroft
Дата отзыва: 10 февраля 2026
Breakfast was superb, service at reception exceptional , particularly, Grace, Susan and David.
The rooms were stylish, clean with very good quality fittings, beds very comfortable.
Nothing
Nothing
10
Kathaleen
Дата отзыва: 10 февраля 2026
Attentive staff and great breakfast!
Nothing
Nothing
10
Kathaleen
Дата отзыва: 10 февраля 2026
Everything about this place was top notch!
Nothing
Nothing
8
Katja
Дата отзыва: 10 февраля 2026
Der einzigartige Service
Unser Zimmer war etwas klein
Unser Zimmer war etwas klein
10
Yaakov
Дата отзыва: 09 февраля 2026
החדר היה גדול ונוח מאוד, המיקום של המלון מצוין, ממש ליד האגם של האנוי. הצוות במלון עושה ככל יכולתו לגרום לאורחים לתחושה נהדרת, זה היה נכון מהבחור שסייע עם המזוודות, הקבלה, חדר האוכל, הרופטופ, כולם היו נהדרים, נראה שמשקיעים שם מאוד בקשר עם הלקוח
הבא על הגג היה באווירה מקסימה ולמרות שהיה קר, חיממו את המקום ונתנו תחושה נעימה
ארוחת הבוקר הייתה נהדרת, אנחנו יצאנו מוקדם והם אפשרו לנו לקחת גם בטייק אווי
שורה תחתונה, מלון נהדר
כלום
כלום
10
Celine
Дата отзыва: 09 февраля 2026
L'accueil et le personnel très attentif et de bon conseil
6
Eleanor
Дата отзыва: 08 февраля 2026
Good central location
We happened to be staying on a Friday night and the live music on the rooftop was ridiculously loud in our room, after this finally finished at 11pm, the traffic, noise from the corridor and room above us resumed. The rooms are meant to be soundproof and they are definitely not even close. The shower gel in our room was half used when we checked in and there was a short curly hair in the sink. No mirror in the room. The description on booking.com also mentions a gym, which they don’t have and they charge a 4% fee for card payments. We also stayed at Aira Boutique in Hanoi for the same price and this was far superior value.
We happened to be staying on a Friday night and the live music on the rooftop was ridiculously loud in our room, after this finally finished at 11pm, the traffic, noise from the corridor and room above us resumed. The rooms are meant to be soundproof and they are definitely not even close. The shower gel in our room was half used when we checked in and there was a short curly hair in the sink. No mirror in the room. The description on booking.com also mentions a gym, which they don’t have and they charge a 4% fee for card payments. We also stayed at Aira Boutique in Hanoi for the same price and this was far superior value.
10
Marigona
Дата отзыва: 08 февраля 2026
Wir waren leider nur eine Nacht da und es war fantastisch!
Vielen Dank an Daria und das Team für den kurzen aber unvergesslichen Aufenthalt.
10
Zhi
Дата отзыва: 06 февраля 2026
Amazing location nearby the lake, eateries and old quarter. The room is comfortable, and the staffs are warm, professional and helpful, recommending food to eat and places to go. Loving every bit of it. When we checkout around 6AM in the morning to catch a bus to Sapa, we're surprised to receive a complimentary pack of food for our journey! Highly recommend anyone to stay here.
8
Alegianni
Дата отзыва: 05 февраля 2026
Hotel comodo in centro, camere non nuovissime.
9
Francois
Дата отзыва: 04 февраля 2026
Location was great. Staff service and friendliness exceptional. Rooms are clean and comfortable.
Spiral staircase to Skybar
Spiral staircase to Skybar
9
Nadia
Дата отзыва: 02 февраля 2026
Top Lage, ruhige Strasse, da vis a vis keine Geschäfte sind, Old Town in Gehdistanz
Sehr freundliches Personal, sehr bemüht
Sehr freundliches Personal, sehr bemüht
10
Koki
Дата отзыва: 01 февраля 2026
ホテルの場所が良く、スタッフも親切で印象が良かったです。
ホテルの設備が少し古く、シャワールームが狭かった。
ホテルの設備が少し古く、シャワールームが狭かった。
10
Rachel
Дата отзыва: 31 января 2026
In over 40 years of travelling we have never experienced customer service like that provided at the Solaria. All of the staff were so gracious and helpful and could not do enough for us.
We were given great tips on the local area, dining and travel options.
Before leaving on the train to Hue we were given the opportunity to shower before departure and so unexpectedly provided with a packed supper for our journey.
Nothing was too much trouble and all done with a smile.
Suffering with an ankle injury the steps up to the hotel were a challenge but the bell boy was so kind and helpful with the luggage. We could not have asked for any better.
Suffering with an ankle injury the steps up to the hotel were a challenge but the bell boy was so kind and helpful with the luggage. We could not have asked for any better.
10
Stéphane
Дата отзыва: 31 января 2026
Tout dans son ensemble !
Rien n’à signaler.
Rien n’à signaler.
9
庭妤
Дата отзыва: 30 января 2026
服務人員很貼心會講解很多在越南旅遊的注意事項。
英文也很好
早餐在頂樓吃還可以看到風景
隔音效果差了一點但對睡眠不會有影響
隔音效果差了一點但對睡眠不會有影響
10
Marcia
Дата отзыва: 29 января 2026
Adoramos o htl.Localizacao excelente,meia quadra do lago.Funcionarios muito prestativos,educados !!!! Cafe da manhã maravilhoso.Decoracao do apto aconchegante..Spa com desconto tbm vale a pena..Restaurante embaixo do htl com culinaria variada do Vietna,muito bom .Super recomendo !!!!!!
9
Weilin
Дата отзыва: 28 января 2026
Location is convenient and the staff are superb!
Spa appointment didn’t begin punctually, it’d be nicer if we got a heads up
Spa appointment didn’t begin punctually, it’d be nicer if we got a heads up
10
Ursula
Дата отзыва: 27 января 2026
Aussergewöhnlich freundliches und aufmerksames Personal. Ideale Lage mitten in der Altstadt. Vieles zu Fuss erreichbar. Frühstück war überdurchschnittlich. Buffet und à la carte Auswahl.
Aussicht im 2. Stock nur an eine Hauswand. Hat uns aber nicht gestört, da wir nur zum schlafen im Zimmer waren.
Aussicht im 2. Stock nur an eine Hauswand. Hat uns aber nicht gestört, da wir nur zum schlafen im Zimmer waren.
10
Gabrielle
Дата отзыва: 27 января 2026
This property was beautiful in all the photos and it was even better in person. Upon arrival the hotel staff were so polite and wonderful. They helped me with my baggage and made the check-in process very smooth. I arrived early to my scheduled check-in time, but to my surprise they actually upgraded my room, free of charge! The room was lovely, clean and spacious. Facilities were perfect - the hotel had a Spa, Roof Top Bar and 2 Restaurants. Great location! 10/10 recommend this property. Big shout out to Daria, she was amazing and made sure that my stay was perfect.
10
Simon
Дата отзыва: 25 января 2026
This is an excellent hotel with truly helpful and generous staff. We were staying on the eighth floor and were told to expect some noise from the restaurant and rooftop bar, and the staff even offered to move us to another room. But it wasn’t necessary, the noise was minimal and nothing earplugs didn’t solve. The hotel is in an amazing location!!
10
Dimitra
Дата отзыва: 24 января 2026
Excellent location within the old quarter. Nice oriental decor in room. Outstanding service from everyone - they go above and beyond to make sure you have a nice stay.
Cannot think of anything important.
Cannot think of anything important.
10
Remi
Дата отзыва: 24 января 2026
とにかくスタッフの皆様が素晴らしくて、滞在中は本当に暖かい気持ちになれました。
居心地が良かったです。
特に無し
特に無し
9
Pauline
Дата отзыва: 23 января 2026
So central but an oasis of calm in the midst of a busy city, fabulous welcoming staff, great attention to detail, very clean and comfortable.
There is no view from the room but that has to be expected in a city centre location.
There is no view from the room but that has to be expected in a city centre location.
10
Christine
Дата отзыва: 22 января 2026
Nous avons passé un très bon séjour en famille en décembre. Les chambres sont spacieuses, bien équipées et propres. Le petit-déjeuner était copieux.
10
Jamie
Дата отзыва: 22 января 2026
Amazing breakfast, great staff, nice room and perfect location close to the centre yet very quiet!
10
Julian
Дата отзыва: 21 января 2026
Staff are very nice, friendly, and very good at English
At first, we’re given with a shower room with poor drainage but hotel managed to change our room the next day
At first, we’re given with a shower room with poor drainage but hotel managed to change our room the next day
9
Sibylle
Дата отзыва: 21 января 2026
Die Lage in der Altstadt, Rooftop Bar und hervorragendes Frühstück
10
Erica
Дата отзыва: 20 января 2026
Tudo!
Apesar do quarto pequeno, foi uma estadia muito boa mesmo.
10
Avi
Дата отзыва: 20 января 2026
Outstanding hospitality and truly unforgettable service
Our stay at the Solaria Hotel in Hanoi was exceptional from the very first moment. As foreigners traveling abroad, we were genuinely touched to be greeted in home language (Hebrew), a small gesture that immediately made us feel welcomed and at home.
The staff went far beyond anything we expected. They took the time to make sure we were comfortable, helped us understand how to get around the city, and patiently explained transportation, attractions, and local tips with warmth and genuine care. It never felt like “standard service”, it felt personal.
During our stay, one of us was injured, and the team’s response was incredible. They didn’t hesitate to help and even provided pain relief gel, checking in on us and making sure we were okay. That level of attentiveness and kindness is rare and deeply appreciated.
They also helped us arrange a farewell cake for our friend before he headed back to the United States. The effort and thought they put into making that moment special meant so much to all of us.
As if all that weren’t enough, when we checked out they surprised us with a parting gift and a “thank you for staying” token, a final thoughtful gesture that perfectly summed up the care and generosity we experienced throughout our stay.
The Solaria Hotel is not just a place to sleep, it’s a place where you feel truly looked after (not to mention the perfect location). If you’re coming to Hanoi and want a hotel with heart, professionalism, and outstanding service, this is the place. We cannot recommend it highly enough.
And I should state the obvious- Rooms are wide enough, very well equipped and in the entrance of the hotel there is an amazing Vietnamese’s restaurant- don’t miss it. Thank you Susan Pham for arranging our little farewell party in the roof of the hotel.
10
Charlotte
Дата отзыва: 20 января 2026
Location, breakfast, assistance (ie car bookings, organising tickets to water puppets). But the stand out for us was the staff! Daria, Susan and all the team were ever so helpful and accommodating. They really made our stay in Hanoi memorable
10
Tobias
Дата отзыва: 19 января 2026
Outstanding service and courteous staff. The breakfast was the best on our whole holiday trip.
6
Erik
Дата отзыва: 18 января 2026
מיקום מעולה קרוב לאגם התמונות לא משקפות את המלון במידה נכונה
השהייה הייתה טובה
צוות המלון נחמד מאוד ועזר תמיד
המלון קצת מיושן והחדר גם
המלון קצת מיושן והחדר גם
8
Alexandre
Дата отзыва: 18 января 2026
L’emplacement idéal a proximité du vieux quartier
9
Zineb
Дата отзыва: 17 января 2026
L’hôtel est très bien situé, on peut tout faire à pieds.
Un petit livret nous a été fourni à notre arrivée avec des recommandations de visites, restaurant et café.
Le personnel est très sympathique et serviable. Ils nous ont offert du café et un filtre lors de notre départ.
Le skybar est également sympa, il y a des musiciens/chanteurs le week end à partir de 20h30.
Il faut noter que l’hôtel est situé dans la vieille ville d’Hanoi qui est très animée, donc lorsqu’on choisit une chambre avec vue sur la ville il y a du bruit la nuit et le matin, mais c’est la même chose dans tous les hôtels du quartier.
Il faut noter que l’hôtel est situé dans la vieille ville d’Hanoi qui est très animée, donc lorsqu’on choisit une chambre avec vue sur la ville il y a du bruit la nuit et le matin, mais c’est la même chose dans tous les hôtels du quartier.
8
Susan
Дата отзыва: 17 января 2026
Great location, excellent staff and best breakfast of our trip.
Nothing
Nothing
10
Martin
Дата отзыва: 16 января 2026
Wir waren leider nur eine Nacht auf der Durchreise im Solaria Hotel Hanoi, aber die hat sich gelohnt! Das Personal war unglaublich aufmerksam, hat sich liebevoll um jedes kleinste Anliegen gekümmert und merkt sich scheinbar jeden Gast. Wir haben uns, von Service her, wie im Kempinski betreut gefühlt. ❤️
Dazu der wunderschöne Ausblick beim überragenden Frühstück im 8. Stockwerk und natürlich von der Dachterasse.
Wir würden bei einem erneuten Aufenthalt in Hanoi sicher wieder hier buchen!
Vielen Dank für alles. ❤️
10
Sebastian
Дата отзыва: 15 января 2026
The service was exceptional, fantastic breakfast and in a great location. This is the place to stay at in Hanoi.
10
Ronit
Дата отзыва: 15 января 2026
Great location, lovely and clean rooms, very good food and great service 😊
10
Karl
Дата отзыва: 15 января 2026
Optimale Lage: wenige Minuten zum See. Andere Sehenswürdigkeiten gut zu Fuß erreichbar. Fantastisches Personal, egal ob an der Rezeption, im Frühstücksraum oder in der Roofbar! Hervorragendes Restaurant (Mia).
Alles bestens!
Alles bestens!
10
Amal
Дата отзыва: 15 января 2026
فندق جميل وهادى وقريب من الحي القديم وكل شي حولك
10
Silvia
Дата отзыва: 14 января 2026
The hotel was in a great location. The staff were really friendly and helpful. We had a very pleasant stay! We forgot a camera charger in the room, and they kept it for us and received us very well when we went to pick it up, even though we weren't "hosts" on that occasion.
10
Kitty
Дата отзыва: 13 января 2026
Elképesztően kedvesek e segítőkészek az itt dolgozók. Mosolygósak, alázatosak, felkészültek, vendégközpontúak. A hotel remek helyen van, a reggeli isteni, a kiszolgálás várakozáson felüli. Elég sok hotelben jártam már de ilyet nem tapasztaltam még.
Nem volt ilyen.
Nem volt ilyen.
8
Adeline
Дата отзыва: 12 января 2026
Excellent location. Close to everything in old quarter.
Nice breakfast.
Friendly and helpful staff.
Some of the food was nice but there was limited choice for breakfast. Small rooms. No where to put the luggage bags. Slow lift.
Some of the food was nice but there was limited choice for breakfast. Small rooms. No where to put the luggage bags. Slow lift.
8
Tzu
Дата отзыва: 12 января 2026
接待入住的服務人員真的要給他200分
超級親切，英文也很好，跟我們說了很多在越南要注意的事情，也推薦很多美食
唯一美中不足的是房間有點小，廁所也是，沒有太多放置東西的空間
唯一美中不足的是房間有點小，廁所也是，沒有太多放置東西的空間
10
Adriaan
Дата отзыва: 12 января 2026
Lily, and the whole team and staff, are amazing. Thoughtful, smart and quick!
We could leave our bags for an excursion of two nights and when we came back, we were recognized and helped even faster.
Breakfast is amazing as well!
10
Sarah
Дата отзыва: 12 января 2026
Excellent welcome and service from the whole team. Nice vibe and decor. Comfortable and quiet
10
Judy
Дата отзыва: 11 января 2026
Room was clean, spacious and modern. Breakfast was great with unlimited a la carte and buffet breakfast. Ms Cheese assisted us - she was very helpful in giving us some recommendations and all her colleagues were also very friendly and efficient. Little gift on departure which was a nice surprise. Location was very convenient.
N/A
N/A
10
Helen
Дата отзыва: 11 января 2026
The staff were exceptionally helpful and friendly. No request was too hard.
Nothing. The only comment is that the standard room is more suitable as a single room than for 2 people.
Nothing. The only comment is that the standard room is more suitable as a single room than for 2 people.
9
David
Дата отзыва: 10 января 2026
Lovely staff. Grace was especially wonderful. Bar and breakfast good and the location was brilliant
Bed could've been a bit more comfy and the room was very tight
Bed could've been a bit more comfy and the room was very tight
10
Thomas
Дата отзыва: 09 января 2026
Exceptional staff, very comfortable and quiet rooms, and a fantastic central location. November was a great time to visit!
None—everything exceeded our expectations.
None—everything exceeded our expectations.
9
Amine
Дата отзыва: 09 января 2026
Good location the staff is amazing, very kind and helpful.
The breakfast fest is very good And the bar is cool to have a drink by night
Some of the rooms are noisy
Some of the rooms are noisy
9
Ariane
Дата отзыва: 09 января 2026
Die Lage ist phänomenal, direkt in der Altstadt 🤩. Das Personal ist sehr aufmerksam und zuvorkommend, absolut top.
Langsam bekommt es Renovierungsbedarf, ansonsten haben wir nichts zu bemängeln.
Langsam bekommt es Renovierungsbedarf, ansonsten haben wir nichts zu bemängeln.
10
Stefano
Дата отзыва: 09 января 2026
Tutto. Hotel bellissimo posizione, ottima colazione, abbondante e varia. Qualità prezzo eccellente. In particolare le ragazze della reception sono state molto gentili e oltre ad averci offerto un tè con una torta ci hanno fornito numerose informazioni per il nostro alloggio nell’hotel e per visitare la città. Si sono anche offerte di tenerci i bagagli, anche i fattorini sono stati molto gentili e ci hanno invitato con i bagagli. Assolutamente consigliato ci tornerei!
10
Daniel
Дата отзыва: 07 января 2026
We had the family room which was perfect for a family of 5. The staff here are incredible and the service was wonderful. The location is very good for Hanoi Old Town.
10
Ivy
Дата отзыва: 07 января 2026
Breakfast is fantastic, both western and traditional Vietnam food are great.
10
Rafael
Дата отзыва: 07 января 2026
Conforto, localização e especialmente o atendimento e receptividade dos funcionários.
10
R
Дата отзыва: 06 января 2026
We loved our stay at the Solaria! The location is perfect for getting around Hanoi’s old quarter, and the hotel is clean and well decorated. But the stand out was the staff—they were so friendly, helpful and kind throughout our stay. All of the women working at the front desk made sure we were comfortable and had a good time throughout our stay. They helped us navigate the city, made sure we had fresh water whenever we asked, and overall made our stay very enjoyable. The room itself was nice, with a comfortable bed and good shower. When I go to Hanoi in the future, I’m going to make sure to stay at the Solaria.
The sound from the elevator can be a little loud from inside the room, if you’re given one close by. The staff did ask us several times about this however, and as it didn’t bother us much, we didn’t ask for a room change.
The sound from the elevator can be a little loud from inside the room, if you’re given one close by. The staff did ask us several times about this however, and as it didn’t bother us much, we didn’t ask for a room change.
10
Dominik
Дата отзыва: 05 января 2026
Extrem freundliches und hilfsbereites Personal. Speziell Daria und ijre Kolleginnen an der Rezeption haben einen super Job gemacht. Die Zimmer waren sehr sauber und die Preisleistung war ebenfalls gut. Der Rooftop war super, um eine schöne Aussicht mit leckeren Cocktails über der Stadt zu geniessen. Der Kellner JB auf dem Rooftop war ebenfalls sehr freundlich und hat einen super Job gemacht. Die Lage des Hotels war fantastisch, direkt neben der Altstadt und See, und alles zu Fuss zu erreichen.
Nichts zu vermerken!
Nichts zu vermerken!
10
Taya
Дата отзыва: 05 января 2026
The Solaria Hanoi Hotel was the perfect hotel for our one night stay in Hanoi during our Honeymoon! The location was close to Old Quarter and the beautiful Hoan Kiem Lake, as well as lots of amazing restaurants. The room was beautiful and the staff were so kind (especially Susan who helped check us in). We thoroughly enjoyed our stay and look forward to visiting again!
10
Nigel
Дата отзыва: 04 января 2026
Outstanding location - central Hanoi.
Staff couldn’t do more for us.
Coeliac friendly (gluten free).
Comfortable & clean rooms.
Beautiful sky bar with amazing cocktails.
Incredible NYE display & live band.
Nothing.
Nothing.
10
Sanyal
Дата отзыва: 04 января 2026
The hospitality, I can’t iterate enough on how dedicated the staff are at Solaria Hanoi Hotel. Definitely in our entire Vietnam tour, this was by far the best hospitality we experienced. The hotel has a cool roof top bar and a top notch breakfast, but again, the warmth, the dedication the staff here shows steals the show any day.
10
Elena
Дата отзыва: 04 января 2026
The location was amazing, very central. The hotel was very clean, breakfast was amazing and the staff was always friendly and welcoming!
10
Danielle
Дата отзыва: 04 января 2026
We had an amazing stay at this hotel with truly exceptional service. The staff went above and beyond, calling us by name and making us feel genuinely special throughout our stay. We were there for our honeymoon, and they surprised us by decorating our room, which made the experience even more memorable. We loved spending time at the rooftop bar, and the breakfast options were incredible every morning. The beds were also very comfortable, making it the perfect place to relax after a day of traveling. We can’t recommend this hotel enough.
10
Shelby
Дата отзыва: 03 января 2026
Paul and Cheese were extremely helpful and friendly at the front desk. The rooms are lovely and excellent value for being in Old Quarter.
10
Sarah
Дата отзыва: 03 января 2026
Kjempefint hotell med bra beliggenhet, god mat, og svært hyggelig personale ☺️ Kan absolutt anbefales!
10
Filippo
Дата отзыва: 02 января 2026
Service was unbelievable. They were helpful and attentive to all our needs. Rooms were nice and clean.
8
Tania
Дата отзыва: 02 января 2026
Staff were very friendly & helpful! TV had Netflix. Nice view from rooftop bar. Close to the Lake.
The drinks in the bar were very expensive- even with happy hour prices. The bathroom was unusual - could see into shower from the room - there was an external curtain for privacy. Bathroom was also squishy & awkward given door opened inwards. Sofa & chair in room, but away from TV. Maybe not best layout/use of space.
The drinks in the bar were very expensive- even with happy hour prices. The bathroom was unusual - could see into shower from the room - there was an external curtain for privacy. Bathroom was also squishy & awkward given door opened inwards. Sofa & chair in room, but away from TV. Maybe not best layout/use of space.
8
Jimena
Дата отзыва: 02 января 2026
Very friendly staff, they helped us with the transfer to ha long because the cruise company forgot to pick up us. Special mention to Ryan.
Also because the room, he gave us a present.
The breakfast was good and also the location.
The room was in the ground floor without light or views and the bathroom was very small, but was new year and the hotel was full an we arrive the last ones.
The room was in the ground floor without light or views and the bathroom was very small, but was new year and the hotel was full an we arrive the last ones.
10
Bat
Дата отзыва: 02 января 2026
הגענו ללילה אחד כזוג בירח דבש, ומהרגע הראשון קיבלנו יחס מדהים. הצוות היה מקסים ואכפתי, שידרגו אותנו לחדר גדול וקישטו את המיטה. החדר היה נעים ומעוצב.
בארוחת הבוקר הצוות ניגש אלינו, סיפר ששמע שאנחנו בירח דבש ודאג לנו לקינוח מפנק וגם לטיפים מועילים להמשך הטיול. בסיום השהות אפילו קיבלנו במתנה קפה ויאטנמי.
השירות כאן הוא באמת מעל ומעבר, הצוות יוצא דופן, המלון מפנק והמיקום מצוין ממש במרכז.
Thanks Cheese and the team!
10
Evelyne
Дата отзыва: 02 января 2026
Location is great. Walking distance to attractions. Lots of good food and massage nearby. Staff members are super friendly and attentive. Bed was comfy.
Bathroom a bit small.
Bathroom a bit small.
10
Philip
Дата отзыва: 01 января 2026
Our favorite accommodation in Vietnam so far! Service was exceptional. The staff were genuinely kind, so gentle, and not pushy, unlike staff at some of the other hotels around Hanoi. Ryan, Meity, Lily, Tamila, and the team were amazing (too many great staff to remember all names!). If you don’t have an itinerary for exploring the city, the staff have excellent recommendations for food and activities. They even offered to go purchase our tickets for the famous puppet show, and I’m so grateful they did, as the line for tickets was very long when we got there. Room was immaculately clean, the buffet breakfast was great (especially the French toast!) and rooftop bar had a great vibe. Laundry service was timely and returned with care. LGBT+ friendly. We’ll definitely be back.
10
Jacqueline
Дата отзыва: 30 декабря 2025
Great location, comfortable & amazing service from all of the staff
Nothing!
Nothing!
9
Karina
Дата отзыва: 30 декабря 2025
The rooms were clean and the location was very good. The staff were very nice and helpful.
Great location.
Great location.
10
Bruno
Дата отзыва: 29 декабря 2025
In a very nice location, in the heart of Old Quarter. The room is very comfortable, clean. The breakfast is also so good with different options. The Skybar is great, with a nice view for the river, it’s good enjoy a happy hour in this place… but the best of this hotel are the staff. Awesome, amazing!! We felt in home. We stayed one night and returned after 1 day, they were so lovely and allowed us to keep our bags in the reception for 4 hours… they knew it we had a Bus Night to catch in direction of Hue and present us with some food, waters and coffee to have a better trip. This type of things we don’t forget. In general the Hotel is very nice, but the special thing is the staff. Thanks for it 🫡🤍
10
Mahesh
Дата отзыва: 28 декабря 2025
Perfect location for exploring the Old Town.
10
Jeff
Дата отзыва: 27 декабря 2025
The staff was fantastic and so kind and helpful.
Nothing
Nothing
10
Chisato
Дата отзыва: 26 декабря 2025
旧市街に位置し湖から1分ほどの場所で散策や食事にとても便利。湖から1本中に入っているので、騒音はせず快適に眠れた（部屋の位置もあるかもしれない） 朝食はアラカルトメニューからフォーやブンチャー、アメリカンスタイルなどのメインが選べる（15種類ぐらいある）それにホットミール・コールドミールがそれぞれ7種類ぐらい、パン、フルーツがビュッフェでついている。毎日おかずの種類が変わるので、連泊しても飽きない。朝食時間にフロントスタッフの方が話しかけてくれ、他のスタッフ間で内容がしっかり共有されており、プロフェッショナルでとても親切だった。帰りが深夜便だったが、併設のスパのシャワーブースとタオルを貸してくれてサッパリできた。グレース、ダリア、リリー、他のスタッフの方も全員が感じ良く、笑顔で挨拶してくれてホスピタリティに溢れている。
特になし
特になし
10
Jens
Дата отзыва: 26 декабря 2025
Es waren einfach 2 super Tage die wir im Solaria verbracht haben.
Das Personal war zu 1000% engagiert!
Das Frühstück war der Hammer.
Wenn wir Mal wieder in Hanoi sind werden wir dort wieder logieren.
Und der Bereich in der Altstadt lud zum shoppen essen und flanieren am See ein!
Besser hätte der Start unseres Vietnam Urlaubs gar nicht sein können!
9
Femke
Дата отзыва: 25 декабря 2025
Het hotel heeft een gezellige uitstraling, en de ligging is perfect. Vlakbij het meer en het centrum. Het personeel is echt heel vriendelijk en geïnteresseerd. Zij gaven allerlei tips voor uitstapjes die we uiteindelijk ook via het hotel geboekt hebben.
Uitgebreid ontbijtbuffet met de mogelijkheid om nog aparte gerechten te bestellen. Kortom, dit hotel is echt een aanrader!
Niets.
Niets.
10
Alexandra
Дата отзыва: 23 декабря 2025
Me encantó la atención de todo el personal del hotel, son muy atentos desde el momento que llegas en donde te reciben con todas las recomendaciones de sitios cercanos al hotel y hasta que el momento que te vas siempre muy amables y atentos a tus necesidades. Adicional la ubicación del hotel es excelente y el desayuno tiene opciones muy variadas, con opciones de probar la comida local. Lo recomiendo 100% y volveré a hospedarme en Solaria hotel.
10
Damien
Дата отзыва: 23 декабря 2025
Superbe hotel, tout était parfait! Le personnel est aux petits onions, très respectueux et réactif! Lors de notre départ pour Dong Hoi en train de nuits ils nous ont offert des petits sandwich, fruits, boissons et de quoi manger pour les bébés. Le petit dejeuner est super bon est super varié!
Rien, tout était parfait
Rien, tout était parfait
10
Chris
Дата отзыва: 23 декабря 2025
Het dakterras is geweldig. Het hotel heeft een goede ligging nabij het Hoan Kiem meer. Heerlijk ontbijt.
10
Andrea
Дата отзыва: 22 декабря 2025
Posizione in pieno centro. La gentilezza e disponibilità di tutto lo staff in particolare le operatrici in reception. Camera di medie dimensioni, ottima colazione al nono piano. In un futuro viaggio a Hanoi tornerei sicuramente al Solaria.
Niente.
Niente.
10
Daniel
Дата отзыва: 21 декабря 2025
The staff go the extra mile to ensure the stay is as good as it can be. The location of the hotel it perfect, right in the middle of the Old Quarter, with plenty of places to see, shop and eat.
The standard rooms are on the small side, but clean and well appointed.
There is nothing to not like.
There is nothing to not like.
10
Jian
Дата отзыва: 21 декабря 2025
遲來的分享，十月入住Solaria hotel，至今仍念念不忘。
非常感謝這裡的服務，每一位飯店的服務生都非常親切面帶笑容，一進來就有賓至如歸的享受。也謝謝他們提供我也前往夜舖火車前的洗澡空間，讓我們有機會洗去一身的疲憊。
非常推薦來這間飯店，飯店的設計典雅漂亮，拍照也非常美麗。
10
Jochun
Дата отзыва: 18 декабря 2025
除了位置地點超讚之外，接待人員每一位都超級專業且親切，而且他們英文超流利，早餐也很好吃😋
飯店內的按摩也很值得體驗看看！
沒什麼不滿意的。
沒什麼不滿意的。
9
Kylie
Дата отзыва: 18 декабря 2025
Staff are very kind and caring.
Bed very comfortable.
Fabulous location in old quarter and rooms have a small window.
Breakfast is very good.
Standard rooms are a bit too small for 2 adults with 2 suitcases.
Standard rooms are a bit too small for 2 adults with 2 suitcases.
10
Brandon
Дата отзыва: 17 декабря 2025
this location is perfect and the staff is so nice. affordable and the breakfast is great. anyone visiting hanoi should stay here.
10
Anouk
Дата отзыва: 15 декабря 2025
L’emplacement est parfait, on peut tout faire à pied et en seulement quelques minutes. Les équipes sont très accueillantes,mention spéciale à Dara et Cheese qui ont su devancer nos moindre besoin. Les chambres sont nickel, le lit est énorme et le petit déjeuner est très bon également!
10
João
Дата отзыва: 15 декабря 2025
O hotel é muito bem localizado para quem quer conhecer os pontos turísticos de Hanoi e fazer compras. A equipe é bastante simpática e bem preparada para lidar com estrangeiros. Recebemos excelentes dicas da cidade. Além disso, o restaurante e o bar do hotel são muito bons. É uma ótima opção em Hanoi.
O quarto é um pouco escuro.
O quarto é um pouco escuro.
10
Anouk
Дата отзыва: 15 декабря 2025
L’emplacement est parfait, on peut tout faire à pied et en seulement quelques minutes. Les équipes sont très accueillantes,mention spéciale à Dara et Cheese qui ont su devancer nos moindre besoin. Les chambres sont nickel, le lit est énorme et le petit déjeuner est très bon également!
10
Roberto
Дата отзыва: 15 декабря 2025
Personale perfetto ,le ragazze della reception sono andate oltre le aspettative per aiutarci in ogni cosa (prenotazioni)con la massima disponibilità
Tutto ok
Tutto ok
10
Ann
Дата отзыва: 15 декабря 2025
First and foremost, the staff! Everyone on the staff was pleasant and super helpful. We loved the welcome and all the service, and felt that we were well taken care of throughout our short stay. The welcome at Solaria Hanoi exceeded that of every other Vietnam hotel we stayed in.
The location is very central. We had a lovely view from our room and the attached small balcony. The room was clean, the bed was comfortable, and the windows were effective at insulating sound from the outside. The shower was great and the water was hot. Room lighting was good, unlike other hotels we stayed in while in Vietnam. Breakfast was good, with a choice of hot dishes cooked to order, and many tasty items on the buffet. The breakfast room has a great view and is very light.
We also appreciated that the hotel allowed us to fill our water bottles from a filtered water tap, instead of relying on bottled water.
Unfortunately we did not have time to try the spa or the downstairs restaurant - maybe on the next visit. Solaria Hanoi is now our hotel of choice in Hanoi, and we hope to return soon!
Keep in mind that rooms are not large, as space is at a premium in this area of Hanoi. This did not bother us, but others might find it tight.
Keep in mind that rooms are not large, as space is at a premium in this area of Hanoi. This did not bother us, but others might find it tight.
10
Amy
Дата отзыва: 15 декабря 2025
Everything! Staff was excellent. Breakfast was the best part!!!!!
They were all booked for our dates :)
They were all booked for our dates :)
9
Kelly
Дата отзыва: 15 декабря 2025
We absolutely loved our stay at this hotel during our second stop in Hanoi. The location is unbeatable — just steps from the night market, train street, and tons of great food and shopping. It made exploring the city incredibly easy.
Breakfast was exceptional each morning, and the staff went above and beyond to make us feel welcomed and cared for. The rooftop bar is spacious, lively, and the perfect place for a nightcap with a view.
We were genuinely sad to leave Hanoi when we checked out. We would highly recommend this hotel to anyone visiting the city.
Beds were a little hard which is standard in Vietnam.
Beds were a little hard which is standard in Vietnam.
10
Jessica
Дата отзыва: 13 декабря 2025
Lovely stay! Kind, helpful and welcoming staff 💖 comfortable bed, cute room and fantastic local
10
Belinda
Дата отзыва: 13 декабря 2025
Every staff were lovely, speaks good English and they all seem genuinely happy working here . They were also attentive to details , which was much appreciated. Location was great , a little off the main road but just next to the lake. Rooms and beddings were comfortable. Breakfast was a joy to go to. Amazing Vietnamese coffee. Special shout out to Lily who gave us a very warm welcome at our first morning at breakfast and dived straight into details about road closures for the weekend , and getting transportation sorted for the airport when we check out the next day .
Just that you can hear the news announcements going off on the speakers outside the hotel close to 7am every morning but it only lasts a few minutes. Wear your ear plugs and you'll be fine.
Just that you can hear the news announcements going off on the speakers outside the hotel close to 7am every morning but it only lasts a few minutes. Wear your ear plugs and you'll be fine.
10
Angel
Дата отзыва: 12 декабря 2025
乾淨，整潔，床舒適，早餐也不錯。
最棒的是工作人員非常熱心，每一個都笑容滿面。還為我們準備了吃食和水以供火車上食用，非常貼心。我們也使用了按摩服務，也不錯。
沒有
沒有
10
Roberto
Дата отзыва: 12 декабря 2025
Staff super per disponibilità e competenza ,location super attenzione al cliente top
N.n.
N.n.
10
Roberto
Дата отзыва: 12 декабря 2025
Staff super cordiale e disponibile al top ,colazione top
N.n.
N.n.
9
Stefano
Дата отзыва: 12 декабря 2025
Staff eccellente, accoglienti e gentilissimi ma anche simpatici, ti fanno sentire a casa, non è un servizio freddo e asettico,ricordiamo con piacere Daria . Posizione perfetta, il quartiere vecchio e il quartiere francese si girano a piedi. Consiglio il night market che si tiene nelle sere dei week end, anche questo vicinissimo. Poi l’albergo ha un ristorante nel seminterrato in cui abbiamo cenato e abbiamo avuto un’esperienza positiva
Se possibile da evitare le stanze all’ottavo piano perché al nono piano c’è il ristorante e qualche rumore si sente
Se possibile da evitare le stanze all’ottavo piano perché al nono piano c’è il ristorante e qualche rumore si sente
10
А
Дата отзыва: 12 декабря 2025
A fantastic and unbeatable location right in the heart of the city center of Old Quarter. It’s super convenient within short walking distance to many cafes, restaurants, countless retails shops and of course, the serene and beautiful Hoan Kiem Lake, a popular spot amongst both locals and tourists. The hotel’s highlight is their Sky Bar which has the most spectacular views and delicious food as well.
What makes Solaria Hotel stands out is their staff’s impeccable service, namely Susan, Daria, Grace, Lily and Cheese. The moment we stepped in, we felt so welcomed and were offered complimentary cakes and drinks. Throughout our stay the front desk customer service agents were super friendly, welcoming, attentive and informative too, sharing helpful insights with us regarding Hanoi.
Nothing
Nothing
10
Chi
Дата отзыва: 11 декабря 2025
The hotel staff are great in service and professional on their jobs ^^
10
Silipa
Дата отзыва: 10 декабря 2025
Central, accessible to main attractions, amazing exceptional hospitable staff that go well and truly above the call of duty would recommend and go back.
Nil
Nil
10
Carole
Дата отзыва: 10 декабря 2025
Très bel hôtel, petit déjeuner excellent et personnel particulièrement agréable et efficace.
Rien !
Rien !
10
I
Дата отзыва: 09 декабря 2025
My husband and I absolutely loved our stay at Solaria! It's no exaggeration to say every element was just perfect - beautifully appointed rooms, incredible staff, a cool rooftop, and a fantastic spa (we enjoyed a couple of treatments and everything was 10/10!). A special thank you Ms Daria who always greeted us with a huge smile and made us feel so warmly welcomed. We will definitely be staying here again on our next trip to Hanoi - I wouldn't consider anywhere else. Cảm ơn! 😊
10
Cohen
Дата отзыва: 09 декабря 2025
The staff was very welcoming, always help with patience
The room were not the cleanest I’ve seen
The room were not the cleanest I’ve seen
10
Bernadette
Дата отзыва: 07 декабря 2025
Tout. Le personnel hyper sympa hyper souriant hyper serviable. Les petits déjeuners étaient très bien de la qualité des petites choses qu'on a pas l'habitude de manger. L'emplacement proche du lac kiem est idéal. Les massages à l'hôtel sont de très bonne qualité. Et en dessous de l'hôtel il y a un restaurant tip top. Nous avions pris une chambre de 35 m² donc il y avait assez d'espace. Il y a sûrement des chambres plus petites mais nous ne l'avons pas vu.
Rien
Rien
20
Jo C
Дата отзыва: 05 декабря 2025
Это наше второе пребывание в отеле Solaria, и мы все еще впечатлены. Отличный персонал, потрясающее расположение и по-настоящему роскошный завтрак.
9
Claudia
Дата отзыва: 04 декабря 2025
Megafreundliches Personal, sooo herzlich und zuvorkommend. Super zentrale Lage und jeden Tag leckeres Frühstück.
9
Van
Дата отзыва: 04 декабря 2025
De ontvangst en de vriendelijkheid van het personeel.
Niets
Niets
10
Petra
Дата отзыва: 04 декабря 2025
Super zentrale Lage, um Hanois Innenstadt zu Fuß zu erkunden, Zimmer groß mit schönem Badezimmer, sehr angenehmes, bequemes Bett, super Auswahl beim Frühstück, von süß bis herzhaft, europäisch bis asiatisch, alles wird frisch zubereitet und sehr freundlich-zuvorkommender Service, entspannte Rooftop Bar, vielen Dank für die schöne Zeit und den freundlichen Empfang!
Alles war top!
Alles war top!
9
Liz
Дата отзыва: 03 декабря 2025
Central location, great rooftop bar, superb breakfast and incredibly helpful and friendly staff.
I booked a balcony room expecting a view but it was facing a wall.
I booked a balcony room expecting a view but it was facing a wall.
20
Dom_sydney84
Дата отзыва: 03 декабря 2025
Наше пребывание в отеле Solaria превзошло ожидания, и мы грустим, что мы не заказали более длительное пребывание. Расположение превосходное, рядом с озером Хоан Кием, но на тихой улице. Легкая прогулка до Старого квартала, улицы Иосифовский собор и железнодорожная улица. Регистрация была исключительной, и Грейс нашла время, чтобы лично приветствовать нас, объяснить отель и окрестности и спросить, было ли что-то, что мы хотели бы сделать или увидеть перед тем, как мы покинули Ханой. Она шла дальше и дальше, и ничего не было для нее слишком большой проблемой. Она забронировала столик для нас в ресторане MIAs (настоятельно рекомендую) и удивила нас, организовав для меня десерт на день рождения. Поистине особенный человек и заслуга отеля. Номера хорошо оборудованы и ванные комнаты очень грандиозные. Мы спали очень хорошо, а затем наслаждались исключительным завтраком "шведский стол". Вы можете заказать в меню с яйцами/приготовленными завтраками, приготовленными на заказ, и насладиться большим выбором из шведского стола, включая кофемашину и превосходный вьетнамский кофе. После выезда из отеля организовал очень хороший автомобиль, чтобы перевезти нас в аэропорт и преподнести нам подарок. Мы были очень тронуты и не могли поверить, что получили такой уровень обслуживания. Мы не смогли попрощаться с Грейс, но оставили Ханою особые воспоминания и ощущение, что ее обслуживание клиентов сыграло большую роль. Если мы когда-нибудь вернемся в Ханой, мы попробуем остановиться только в отеле Solaria. Спасибо Грейс и всей команде.
10
Sharon
Дата отзыва: 02 декабря 2025
Employees are very friendly, good communication skill.
20
DMK C
Дата отзыва: 01 декабря 2025
Мне очень понравилось мое пребывание в отеле Solaria в Ханое. Расположение не может быть лучше, так как вы находитесь прямо в центре всего, и было ощущение, что почти все крупные места в Старом квартале были всего в нескольких минутах ходьбы. Очень удобно!
Персонал действительно сделал этот опыт особенным. Лилли, Пол и Мейти выходили за рамки моего пребывания. Они были теплыми, внимательными и всегда готовыми помочь во всем, что мне нужно. Их гостеприимство – это огромная часть того, почему я вернулся.
Завтрак был еще одним ярким событием. Было много разнообразия, и даже как человек, который предпочитает веганские варианты, у меня был отличный выбор каждое утро. Свежие, вкусные и очень хорошее начало дня.
Я также попробовал массаж Solaria, который невероятно расслаблял, а бар на крыше является обязательным — потрясающий вид на закат и великолепные напитки. Такое ощущение, что это такая скрытая жемчужина высоко над оживленными улицами.
Номера находятся на меньшей стороне, но, честно говоря, они были безупречными, хорошо - дизайн, и кровать была супер удобной. Идеально подходит для отдыха после долгого дня знакомства с Ханоем.
В целом, Solaria Hotel был таким гостеприимным и запоминающимся местом для проживания. Я бы порекомендовал его любому посетителю Ханоя!
20
Clifford McKeon
Дата отзыва: 01 декабря 2025
5 / 5 звезд для этого отеля. У меня было замечательное пребывание в этом отеле в Старом квартале Ханоя. Расположение как нельзя лучше, расположенное прямо в самом центре города, в нескольких минутах ходьбы от оживленных улиц, исторических мест, ночной жизни и отличной еды. Персонал был исключительно теплым, внимательным, и всегда был готов помочь со всем, что мне нужно.
Особенно мне понравился азиатский - вдохновленный декор по всему отелю. Это чувствовалось элегантно, аутентично, и добавило особый шарм ко всему опыту. Поистине восхитительное место, где можно остановиться всем, кто посещает город! ! ! !!
9
Jo
Дата отзыва: 01 декабря 2025
Great location and excellent customer service. Life the breakfast and the Vietnamese restaurant too.
Nothing
Nothing
10
Chia
Дата отзыва: 01 декабря 2025
早餐有現點現做的選擇很不錯也有自助區
地點很不錯離還劍湖超近
此間飯店最棒的就是所有服務人員都很照顧旅客的心情及旅程體驗是否順利
很有被照顧的感覺讓人覺得很溫暖貼心
如果下次再來河內會想再來住幾天!
房間的安靜程度及硬體希望飯店管理層能夠更注意 期待有翻新的機會
房間的安靜程度及硬體希望飯店管理層能夠更注意 期待有翻新的機會
9
Alain
Дата отзыва: 30 ноября 2025
L'emplacement la gentillesse et l'extrême disponibilité du personnel
La vue de la chambre
La vue de la chambre
10
Tom
Дата отзыва: 29 ноября 2025
The vessel was steeped in character and tradition and to a very high quality
Nothing
Nothing
9
Kris
Дата отзыва: 28 ноября 2025
The welcoming and friendliness of the staff was exceptional, they went above and beyond to make our stay brilliant. The breakfast was also superb with a choice of many cuisines, including a la carte options.
No real complaints
No real complaints
10
Tobias
Дата отзыва: 27 ноября 2025
Sehr netter und kompetenter Empfang, haben sich viel Zeit genommen.
9
Olivia
Дата отзыва: 27 ноября 2025
Fantastic location, close to the main attractions on the old quarter but on a side street not a main thoroughfare. The staff were incredible, went above and beyond to help you and nothing was a bother to them. The sunset from the rooftop bar was beautiful. The rooms were quiet despite the noisy streets and the thank you gift upon leaving was a lovely touch.
The lay out of the room was slightly awkward as the door opened onto the bed and you had to turn sideways to squeeze past but really not a big issue
The lay out of the room was slightly awkward as the door opened onto the bed and you had to turn sideways to squeeze past but really not a big issue
10
Vibhor
Дата отзыва: 26 ноября 2025
Location was excellent! Can come back again just for the location but the staff was damn sweet and helpful too!
10
Anne
Дата отзыва: 25 ноября 2025
Solaria is such a gem! Exceeded our expectations - A+++ rooms, unbeatable location (few steps away from great restaurant and lake), superstar staff! Made our last day in Hanoi memorable! Want to stay again!
Nothing!
Nothing!
9
Fred
Дата отзыва: 24 ноября 2025
Die zentrale Lage inmitten der Stadt ist das ausschlaggebende Argument für dieses Hotel. Ferner ist das Frühstück sehr gut und wird zum Teil dem Gast serviert.
Wir würden dieses Hotel wieder buchen.
n/a
n/a
10
Alexandra
Дата отзыва: 23 ноября 2025
An excellent stay at the Solaria hotel for 3 nights. As a solo traveller it can always be a little apprehensive but there was no need to be. The staff well and truly looked after me.
I was greeted and checked-in by Susan who was extremely attentive and couldn't do enough for me in terms of recommendations, ensuring I was ok and that I was happy with everything in the room. At breakfast the first day she remembered my name, ensured I had slept well and was happy to make recommendations for my day. Unfortunately I was feeling a little unwell so they prepared me ginger tea and made sure I didn't need anything else. The following days at breakfast Daria and Grace also made sure I was ok as Susan had mentioned I wasn't well. Honestly the ladies could not have been more caring.
The location of the hotel was also great, near the lake with access to the hop on off bus and other attractions close by.
The Sky bar is also fab with stunning city views. Although its got no cover so if its wet and windy go up prepared 😊.
The Grab app was super handy, UK version of Uber for travelling further afield and so reasonable.
I'd definitely stay here again and would recommend the hotel to others.
There wasn't anything I didn't like.
There wasn't anything I didn't like.
10
Eddy
Дата отзыва: 23 ноября 2025
Prima uitvalsbasis aan het Hoan Kiem Lake.
Ruime nette kamer met balkon; hotel heeft een leuke rooftopbar en lekker en ruim assortiment ontbijtbuffet
Zeer attent en behulpzaam personeel met vele praktische tips
2x diner in restaurant Mia's genomen (iets prijziger naar Vietnamese normen). Zeer lekker in aangename setting.
10
Macie
Дата отзыва: 23 ноября 2025
The beds were big and the comfiest we have had in awhile. I would come back for the bed alone but then we had breakfast and WOW what a beautiful spread of all different foods. We loved the variety of fruits and breakfast items and the staff was so lovely and warm and welcoming. We will be back!
10
Melody
Дата отзыва: 22 ноября 2025
Very warm welcome . Good size room .
Brilliant location near lake , restaurants and shopping areas .
Lovely roof top bar with live music some nights .
Would highly recommend .
Nothing
Nothing
20
cml
Дата отзыва: 22 ноября 2025
Отличный отель в старом квартале Ханоя. Персонал такой полезный и сделал наше пребывание идеальным. Большое спасибо за доброе гостеприимство.
7
Aurore
Дата отзыва: 22 ноября 2025
L’emplacement, la décoration et l'accueil.
Le bruit, la fenêtre qui donne sur un mur.
Le bruit, la fenêtre qui donne sur un mur.
10
Jessica
Дата отзыва: 22 ноября 2025
Excellent location, comfortable room, delicious breakfast. Roof top bar was a bonus. The best thing were the staff who were so friendly, polite and helpful. Nothing was too much trouble and they helped to arrange various transports for us which worked perfectly. Special mention to Susan and Daria!
Nothing.
Nothing.
10
Paula
Дата отзыва: 22 ноября 2025
The hotel is in the centre of the Old Quarter but on a quiet street. We had a standard double room , which was a reasonable size with a very comfortable bed, and a good shower.
The breakfast is excellent with Vietnamese and western options. We ate in Mia’s restaurant for 2 nights because it was so good, and had sunset drinks in the Sky bar.
The staff are exceptional, everyone was kind , friendly, spoke excellent English and very helpful. We organised our airport pickup via the hotel and bought a SIM card from the hotel reception which was very good value.We did a Ha Long overnight cruise in the middle of our stay and were able to leave our luggage at the hotel.
Highly highly recommended, if we visit Hanoi again we will stay here.
Nothing
Nothing
7
Katharina
Дата отзыва: 21 ноября 2025
The staff was very friendly and helpful. They even offered us free packed lunches for our day trip.
After we left, we received a message apologizing for the old furniture. We had the impression that this was a standard message that is normally sent to all guests, as it hadn't bothered us and we hadn't mentioned it during our stay. However, there were mold problems in the room. We had specifically booked a room with a window, but unfortunately it was so disgustingly dirty that we didn't want to open it. Given the relatively high price, we would have expected it to be cleaned at least occasionally.
After we left, we received a message apologizing for the old furniture. We had the impression that this was a standard message that is normally sent to all guests, as it hadn't bothered us and we hadn't mentioned it during our stay. However, there were mold problems in the room. We had specifically booked a room with a window, but unfortunately it was so disgustingly dirty that we didn't want to open it. Given the relatively high price, we would have expected it to be cleaned at least occasionally.
10
T
Дата отзыва: 21 ноября 2025
The hotel is right in the lively Old Quarter, so you should expect the usual cheerful bustle around you. Inside, the facilities and rooms are clean, comfortable, and well maintained. What truly makes the difference is the staff: warm, attentive, and always ready to help with anything you need to make your stay smooth and pleasant.
8
Lidwine
Дата отзыва: 20 ноября 2025
De locatie was top
We sliepen in de kamer naast de storage room. Vanaf een uurtje of 6 moest het personeel daar veel zijn en werd er veel lawaai gemaakt en luid gepraat.
We sliepen in de kamer naast de storage room. Vanaf een uurtje of 6 moest het personeel daar veel zijn en werd er veel lawaai gemaakt en luid gepraat.
10
Anilkumar
Дата отзыва: 19 ноября 2025
The customer experience was above and beyond any other hotel I have stayed at, a big shout out to Cheese, Susan and Tamila. The experience with this team was one of the best !
Nothing
Nothing
10
Tracey
Дата отзыва: 18 ноября 2025
Excellent location in the heart of Hanoi's old quarter, the staff were wonderful informative and kind. Their restaurant Mia was an absolute delight, well worth booking into. This hotel is a little gem and worth checking into.
10
Alastair
Дата отзыва: 18 ноября 2025
The best hotel we have ever stayed in and it's down to the attentiveness of the staff that made it this way. From a very warm welcome with cake and juice the staff got to know us by first names and genuinely wanted to do everything they could to make our stay extra special. We visited with our adult son's and when they didn't make breakfast after a night out, they insisted their breakfast was boxed for them to enjoy later. The rooms are lovely, the food at breakfast and in both restaurants is exceptional. We really enjoyed the spa treatments we got for free as we booked our Ha long bay cruise through the hotel. We will definitely recommend to friends and a special thanks goes to Lily, Susan, Cheese and Daria who were so kind and approachable xx
I honestly can't think of anything that could have been done better xx aw
I honestly can't think of anything that could have been done better xx aw
10
Ning
Дата отзыва: 18 ноября 2025
The location can't get any better - walkable to almost everywhere within the old quarter of Hanoi. Our room (Solaria King) was spacious, clean and comfortable. Above all, the reception and front desk staff was one of the best that I've encountered in all my stays - friendly, helpful and went above and beyond to ensure that we had a comfortable stay at the hotel and a good time in Hanoi. We had multiple bookings at this hotel within the same trip and the staff noted our preferences and feedback to ensure our return stay was better than the previous, and the warmth from the staff was truly outstanding. We really enjoyed our time here and can't recommend it enough.
20
David Scott
Дата отзыва: 16 ноября 2025
Проведя здесь 9 дней, я не могу рекомендовать остановиться в отеле Solaria достаточно высоко. Все сотрудники замечательные; доброжелательные швейцары, персонал завтрака; персонал ресепшн; шеф-повара и горничные. Все сотрудники настолько полезны и вежливы и делают все возможное, чтобы убедиться, что ваше пребывание является счастливым.
Должен особо отметить двух сотрудников, которые сделают ваше пребывание особенным, мисс Грейс и мисс Сьюзан - и то и другое - заслуга этого замечательного отеля!
20
cindy c
Дата отзыва: 15 ноября 2025
Отель и персонал Solaria были потрясающими. Персонал был очень радушным и полезным. Нам дали повышение категории номера, что было приятным сюрпризом. Номер был очень просторным. Завтрак был очень хорошим. Много выбора.
Дарья и ее коллеги были так сговорчивы и полезны в организации нашей передачи багажа. Она заставила нас чувствовать заботу. Спасибо!
9
Simon
Дата отзыва: 15 ноября 2025
L'emplacement de l'hôtel était très bien tout proche du lac. La chambre était très confortable. Le personnel était très bien (réservation de taxi, etc). De plus, l'hôtel possède un rooftop avec de très bons cocktails.
Le petit déjeuner était très complet (vietnamien à occidental) mais il manquait de qualité. La chambre était dite avec une fenêtre mais celle ci donnait sur un mur.
Le petit déjeuner était très complet (vietnamien à occidental) mais il manquait de qualité. La chambre était dite avec une fenêtre mais celle ci donnait sur un mur.
9
Mark
Дата отзыва: 14 ноября 2025
Great little hotel situated in centre of Hanoi. Great staff that go out of their way to assist. Variety breakfast. Comfortable rooms.
Only one lift but really that is minor
Only one lift but really that is minor
10
Mitchell
Дата отзыва: 14 ноября 2025
I really enjoyed my stay at Solaria Hotel Hanoi. The staff were immediately very friendly and helpful upon my arrival. I felt very welcomed to the Hotel, and by extension Vietnam. I could tell that the employees at Solaria Hotel are doing their best to provide a great service to their guests. I think that they were excellent. The room I stayed in was clean, spacious and comfortable. The restaurant at the bottom floor of the hotel was exceptional as well with delicious food. I would reccommend anyone staying in Hanoi to stay at Solaria Hotel!
10
Catherine
Дата отзыва: 13 ноября 2025
This is a lovely boutique hotel in the heart of Hanoi's old quarter. The service, location and amenities cant be beat. Everything about the hotel was top quality- the staff, the bedding, the spa, the breakfast and the amazing rooftop bar were among the best we have had in our travels around the world. We will definitely return.
N/A.
N/A.
20
68Transport
Дата отзыва: 13 ноября 2025
Это прекрасный отель со всем, что может понадобиться путешественнику или захотеть во время пребывания в Ханое. От теплого приема с тортом и холодными напитками, до удивительных завтраков с бесконечными вариантами как вьетнамского, так и западного выбора, это был идеальный выбор для размещения. Обслуживание было теплым и полезным, постельное белье было чрезвычайно удобным, и удобства в номере, предоставляемые от набора для бритья до зубной щетки и зубной пасты, а также фен, вода и кофе были оценены. Мы воспользовались всеми преимуществами фантастических спа-услуг, которые можно было заказать за несколько часов, а также баром на крыше, где виды и обслуживание были невероятными. Размеры отеля позволяли очень персональное обслуживание, и расположение было на прекрасной, менее оживленной улице в старом квартале, которая обеспечивала идеальное место для доступа к собору и магазинам, а также короткой прогулки до ночного рынка другие объекты.
10
Nashatar
Дата отзыва: 12 ноября 2025
We were given a really nice room for the single night stay. Breakfast was superb. Staff were very friendly.
Nil
Nil
10
Nitsan
Дата отзыва: 12 ноября 2025
The best breakfast we had of all the hotels during the trip. The location is perfect. Near the lake. Walking distance from the old town and all the sites on a quiet side street
There was no window. But we spent most of the day outside the hotel so it wasn't really a problem.
There was no window. But we spent most of the day outside the hotel so it wasn't really a problem.
8
Jessica
Дата отзыва: 11 ноября 2025
Location, staff and everything was lovely.
Room was a little damp/musty
Room was a little damp/musty
9
Dody
Дата отзыва: 10 ноября 2025
The staffs are exceptionally friendly and also awesome breakfast. True to other review guests
Maybe the room is a little bit small for its price
Maybe the room is a little bit small for its price
20
Ethan
Дата отзыва: 09 ноября 2025
У меня было замечательное пребывание в этом отеле. Персонал был доброжелательным, и всегда был готов помочь с улыбкой. Руководство явно гордится поддержанием высокого уровня сервиса и вниманием к деталям.
Завтрак был превосходным свежим, ароматизированным и красиво представленным, с большим разнообразием на любой вкус.
В целом, это было идеальное сочетание комфорта, отличного обслуживания и отдыха. Я настоятельно рекомендую этот отель всем, кто ищет качественный отдых.
8
Nashatar
Дата отзыва: 09 ноября 2025
Good location and value for money.
Room lighting can be improved. Should have a mirror mounted on wall in bedroom
Room lighting can be improved. Should have a mirror mounted on wall in bedroom
9
Antrim
Дата отзыва: 08 ноября 2025
Nicely decorated room
Excellent breakfast including menu and great choice
Brilliant staff
9
Cornelis
Дата отзыва: 08 ноября 2025
Persoonlijke aandacht en ontvangst. Sky rooftop bar erg leuk!
Vond de laundry service wat prijzig
Vond de laundry service wat prijzig
10
Loy
Дата отзыва: 07 ноября 2025
Had a fantastic stay at Solaria Hanoi Hotel! Great location near the lake, St Joseph’s Cathedral, restaurants, and night markets, yet peaceful and quiet. The staff were amazing — special thanks to Ryan, Lily, Tamina, Darie, and the other staff in the front desk, whose names I didn't catch and the restaurant staff, especially Chi, for going above and beyond. Rooms were clean and comfortable, and the Sky Bar was excellent. Highly recommended!
Loved everything about the hotel. Nothing negative to say.
Loved everything about the hotel. Nothing negative to say.
7
Ketsana
Дата отзыва: 05 ноября 2025
Die Lage ist top, nicht weit von Altstadt entfernt . Das Personal ist super freundlich und hilfsbereit.
9
Amanda
Дата отзыва: 04 ноября 2025
Excellent breakfast choice and location - just near the lake , French and Old Quarter . The staff on are Reception were all so helpful and friendly - they made us feel really welcome . Would recommend!
The water could have been a bit hotter
The water could have been a bit hotter
10
Michael
Дата отзыва: 03 ноября 2025
Äusserst freundliche Mitarbeitende, die sehr unterstützend waren bei unserer spontanen Planung, grosszügige Zimmer mit einem sehr grossen Bett, perfekte Lage zur Erkundung Hanois zu Fuss, eine nette Dachterrasse und ein hervorragendes Frühstücksbuffet (Inkl. a la carte).
10
Marc
Дата отзыва: 03 ноября 2025
Unfassbar freundliches und hilfsbereites Personal. Sehr schöne Roof Top Bar. Super Lage und sehr gutes Frühstück.
10
Höhne
Дата отзыва: 03 ноября 2025
Sehr nette Menschen
Haben sogar ein Lunchpaket bekommen
Vielen Dank
8
Andrew
Дата отзыва: 01 ноября 2025
Food was great, staff were very friendly and helpful
Rooms are quite small
Rooms are quite small
10
Céline
Дата отзыва: 31 октября 2025
Das gesamte Personal war unglaublich nett und hilfsbereit so etwas haben wir noch nie erlebt. Zudem war das Essen (Frühstück & Abendessen) einzigartig! Die Lage ist zudem perfekt, eine absolute Empfehlung wenn man Hanoi erkunden möchte.
Danke für alles! Wir würden auf jeden Fall wieder ins Solaria kommen.
10
Rhonda
Дата отзыва: 31 октября 2025
I wished I had stayed here longer. The accomodation was excellent with everything I needed.
Natural light coming in from the windows and balcony. Comfortable bed and room. Breakfast was exceptional, with more choices than other places I stayed at. If you get a chance, go to the restaurant downstairs for a meal…best meal I’ve had in Vietnam.
I indulged in a hot rock massage in the evening…and slept like a baby that night.
7
Naquiya
Дата отзыва: 30 октября 2025
The service at the Solaria Hotel was amazing - all the staff from the doorman to the reception were extremely polite and helpful. Particuarly Lily and Grace helped recommend excellent restaurants and were constantly checking in if everything was good.
N/A
N/A
10
Amelia
Дата отзыва: 29 октября 2025
The hotel is in a great location and the rooms are clean and well maintained. What really stood out was the staff - they were absolutely top notch. Their attentiveness and attention to detail made the stay truly impressive and heartwarming. It’s rare to see such genuine care for guests. Highly recommended!
Nil
Nil
10
Keith
Дата отзыва: 29 октября 2025
The location was perfect.The staff were outstanding especially Susan, who couldn't have been more helpful ..the rooftop bar was superstar especially at sunset .stunning views
Only a minor thing was for me I found the bed a bit hard .
Only a minor thing was for me I found the bed a bit hard .
10
Marie
Дата отзыва: 29 октября 2025
La gentillesse du personnel. Vraiment, c'est le plus de cet hôtel.
Ils sont à notre écoute, toujours prêts à nous aider, à nous conseiller.
Je remercie tout particulièrement David et Grace.
L'hôtel possède deux restaurants : un typiquement vietnamien et l'autre continental. Nous nous sommes régalés. Pour le petit-déjeuner, c'est un buffet et vous pouvez commander des plats qu'un chef cuisinier a préparés pour vous.
Pour l'emplacement, l'hôtel est dans une rue assez calme, mais dès que l'on marche un peu, à moins de 5 min, on trouve plusieurs rues animées, un lac, des cafés et des restaurants.
Comme activité, j'ai fait un massage. Le personnel est très professionnel.
Je pense que vous l'aurez compris, j'ai vraiment apprécié cet hôtel. Et je vous le recommande vivement.
C'est sûr, j'y retournerai !
10
Jocelyn
Дата отзыва: 28 октября 2025
The staff here are the BEST, especially Grace, who went above and beyond for us.
9
Katrina
Дата отзыва: 27 октября 2025
This is a great hotel to stay at in Hanoi. We loved the location which is near the lake and also in the old quarter but not quite as hectic as some other parts of the old quarter. The staff at Solaria are outstanding. Everyone bends over backwards to make your stay easy and pleasant. We had two nights in two different rooms. The first was the family room which was enormous and very well set up. The second night that room was not available so we moved to two double rooms. The rooms are beautifully appointed but in both the windows looked into a wall which was 10 cms away. It didn’t matter to us as we were only staying the night and not spending much time in the hotel but that is the only reason I have not given a 10. In every other respect we loved this hotel. There is a great bahn mi shop next door and the restaurant downstairs’Mia’ was outstanding.
The windows looking on to a wall - ask for a room with a better aspect when booking.
The windows looking on to a wall - ask for a room with a better aspect when booking.
9
Tanja
Дата отзыва: 25 октября 2025
Wir hatten eine wunderbare Zeit im Solaria Hotel. Alle waren unglaublich freundlich und hilfsbereit. Wir haben sogar für unsere Weiterfahrt nach Sapa ein Lunchpaket erhalten, dies hat uns sehr gefreut. Das Frühstück war sehr lecker und hat für jeden Geschmack etwas dabei. Wir können das Solaria Hotel zu 100% weiterempfehlen.
Nichts.
Nichts.
10
Chen
Дата отзыва: 25 октября 2025
這裡的所有員工都非常親切熱情，儘管房間稍微復古，但每天都打掃得很乾淨！早餐也很豐富好吃，床也很舒服好睡，地點非常好就在還劍湖旁，下次來還會住這！
10
Sani
Дата отзыва: 23 октября 2025
We've been travelling for 3 weeks. By far the #1 for smorgasbord breakfast. Eggs of choice cooked to perfection. Housekeeping immaculate, Securit/Bellboys excellent and Customer service staff were spot on, going over and above offering options we didn't even know existed for us. They made it absolutely brilliant stay. Rooftop Bar seems very popular in the evenings as well.... So centrally located. Highly recommended
Nothing
Nothing
9
Jing
Дата отзыва: 23 октября 2025
The staff were incredibly friendly and hospitable, paying attention to great details to ensure a pleasant stay. Room was clean and bottled water was provided. Breakfast spread was also great. I would definitely stay here again and recommend it to others!
Hotel also helped to store our luggage 2 days prior to check-in as we were visiting Sapa first and did not want to bring along our big luggage. Staff was also kind to offer us towels and the shower room to freshen up before our journey to Sapa even though we technically haven’t start our stay with them.
Staff also prepared packed breakfast separately for us when they knew that we will be leaving early next morning (430am) to catch our morning flight.
10
Uchloe
Дата отзыва: 23 октября 2025
Great location, room size is spacious, and the breakfast!
10
Ruijs
Дата отзыва: 23 октября 2025
Een perfecte locatie middenin Old Town, je kan vanuit je hotel overal heen lopen. Het personeel was exceptioneel gastvrij en behulpzaam. Het was soms echt of ze gedachten konden lezen zo paraat stonden ze steeds om je verblijf zo fijn mogelijk te maken.
Niets.
Niets.
9
Nakorn
Дата отзыва: 20 октября 2025
Breakfast menu served you with a variety of Vietnamese cuisine and the location is close to Hoan Kiem lake which is a great location for exploring Hanoi.
10
Caroline
Дата отзыва: 20 октября 2025
L’accueil et les petites attentions du personnel et plus particulièrement Daria étaient exceptionnels.
Le rooftop est super agréable avec une belle vue sur la ville
Les chambres sont petites mais très propres et l’emplacement est top pour visiter Hanoi à pied. Je recommande à 100%
10
Emma
Дата отзыва: 19 октября 2025
The staff here are fabulous and cannot do enough.
Great location and rooftop bar.
Fabulous sunsets.
Nothing!
Nothing!
10
Damien
Дата отзыва: 18 октября 2025
Everything. The staff are amazing and really focused on you having a great stay with them.
Nothing
Nothing
10
Amit
Дата отзыва: 17 октября 2025
The attentiveness of the staff is something I have never experienced before.
Truly impeccable.
8
Felicity
Дата отзыва: 14 октября 2025
Excellent location, clean hotel, small rooms but comfortable and would stay again
10
Scott
Дата отзыва: 14 октября 2025
Our stay here was absolutely wonderful from start to finish! The staff went above and beyond to make us feel welcome, cared for, and genuinely appreciated. They even surprised my dad with a thoughtful birthday treat on his birthday — completely unprompted — which was such a special and heartwarming gesture that made our visit unforgettable.
From the moment we arrived, we were warmly greeted with refreshing welcome drinks as the staff took the time to share helpful local tips — everything from how to cross the streets safely to bargaining at the markets and avoiding common scams. Everyone had smiles on their faces and was eager to do anything they could to make our stay comfortable and enjoyable.
The hotel’s location couldn’t have been better — right near the lake and within easy walking distance of many main attractions. The staff even made sure we were getting into the right Grab when we left, which made us feel so safe and cared for. After checkout, they kindly stored our bags so we could explore more of the city and even offered us the chance to freshen up before our night train — such a thoughtful gesture.
We dined at the on-site restaurant a few times, and every meal was fresh, flavorful, and beautifully presented. The staff always checked for allergies and ensured everything was perfect. The breakfast selection was excellent, the air conditioning was amazing, and the spa was a fantastic way to relax after a day of exploring.
Throughout our stay, the team’s kindness and professionalism were unmatched. They helped us set up our phone plan, greeted us by name, held the door open, carried our bags (even when it wasn’t necessary), and always had smiles on their faces. Before we left, they gave us a sweet parting gift and packed a delicious lunch for our journey — one of the best meals we had in Vietnam!
Every detail, from their genuine hospitality to their thoughtful gestures, made this one of the best hotel experiences we’ve ever had. HIGHLY RECOMMEND!!!!!!!!
9
Nadja
Дата отзыва: 13 октября 2025
O hotel é excelente. Quartos de ótimo tamanho, muito confortáveis. Café da manhã bastante variado.
Equipe excelente, muito atenciosa.
Recomendo muito
Gostei de tudo.
Gostei de tudo.
10
Heidi
Дата отзыва: 13 октября 2025
Lovely accomadation and staff were very friendly and helpful. Tidy and clean. Thank you!
10
Damien
Дата отзыва: 11 октября 2025
Everything. Grace, Liam and the whole team looked after us so well. From the start with a welcome drink, right through to organising day tours, the service was faultless.
Daily breakfast was excellent. Great quality food and the selections wide and varied.
Onsite restaurants with high quality food, we loved Mia’s (Emily and all the staff are amazing). You can’t beat the service and attention from Andy and the team at Sol Sky bar. Cocktails and beats to see the sunset was specials.
From reception to rooftop, we felt welcomed and the team always mentioned us by name. Small attention to details that make a big difference.
Location amazing. So close to the lake and walking distance to many of the sights in the old quarter
Nothing
Nothing
10
Anna
Дата отзыва: 10 октября 2025
Staff were extremely attentive and helpful throughout our stay.
The spa was great on a rainy day and very affordable.
Would recommend it to anyone.
Nothing.
Nothing.
10
Michal
Дата отзыва: 10 октября 2025
הצוות היה מאוד נעים ועזר לנו מעל ומעבר לכל ציפייה, בנדיבות ובנעימות, לפתור כמה בעיות שצצו למרות שהן לא היו קשורות בהם. דאגו לכל מחסורינו וצרכינו, כולל אוכל טבעוני, שדרוג החדר, מציאת מלון ללילה ועוד ועוד. היחס שלהם, מעבר לעזרה במציאת פתרונות, נתן לנו רוגע וחוויה טובה מאוד.
10
Ingo
Дата отзыва: 10 октября 2025
Super nettes und hilfsbereites Personal. Bequeme Betten und gutes Frühstück. Die Lage ist top und die Skybar perfekt für einen letzten Drink am Abend.
-
-
10
Baylosis
Дата отзыва: 10 октября 2025
We were treated like royalty the entire duration of our stay! Everything was wonderful, from the welcome drinks and generous snacks to water refills, luggage handling, and lovely reception lounge. The staff were absolutely amazing! Warm, friendly, smiling, and so helpful.
The beds and pillows were a dream! Oh, so comfortable!! The showers had great water pressure and constant temperature. The toilets and bathrooms were spotlessly clean and inviting.
The location was excellent, and despite being so central, it was blissfully quiet. The best sleep I've had in 6 months.
Thank you so much Solaria team ❤️ 💙!
10
Peter
Дата отзыва: 08 октября 2025
Super Lage. Umfangreiches Frühstück am Buffet als auch a la Carte.
9
Dana
Дата отзыва: 06 октября 2025
The staff is lovely and the location is great. The room was big and quiet good
10
Ainars
Дата отзыва: 04 октября 2025
Brīnišķīga viesnīca, super personāls!!!
⭐️⭐️⭐️⭐️⭐️++++
8
Joanna
Дата отзыва: 03 октября 2025
Staff in a hotel is very friendly and helpful. They really made our experience worth it and we knew we could count on them. They were always checking on us if we are healthy and if we need anything. This was definitely more than I am used to. We have also received an upgrade of the room to feel more comfortable. Suzanne and Grace were the biggest support to us and we really appreciate them, they really love what they do and they will stay in our hearts for long!
Hotels is older than in the pictures, it is more worn down.
Hotels is older than in the pictures, it is more worn down.
8
Ivanna
Дата отзыва: 03 октября 2025
Breakfast was perfect, actually one of the best from our month trip in Vietnam.
Very nice staff. They allowed us to take a shower in the spa before check in, as well, they made us complimentary early check in.
9
Brigitte
Дата отзыва: 02 октября 2025
Das Personal ist äusserst freundlich, zuvorkommend und hilfsbereit.
Die Lage ist zentral. Das Frühstücksbuffet ist sehr reichhaltig.
Dia Aussicht auf ein Blechdach in einen Hinterhof. Im Badezimmer habe ich Bodylotion vermisst.
Dia Aussicht auf ein Blechdach in einen Hinterhof. Im Badezimmer habe ich Bodylotion vermisst.
8
Pulin
Дата отзыва: 01 октября 2025
Excellent staff, excellent location
rooms closer to the elevator are not preferred, too much noise.
rooms closer to the elevator are not preferred, too much noise.
10
Mary
Дата отзыва: 30 сентября 2025
Very clean, great location, great breakfast and restaurants. The staff is all very friendly and helpful, especially Grace who helped us check-in, check-out and at breakfast.
10
Bogart22
Дата отзыва: 29 сентября 2025
Localización espectacular, instalaciones muy nuevas.
El personal siempre dispuesto a ayudar es lo mejor.
Las vistas de la habitación.
Las vistas de la habitación.
10
Valerie
Дата отзыва: 27 сентября 2025
Hôtel de luxe à taille humaine. Super équipe qui répond à tous vos besoins et vous aide pour tout ce dont vous avez besoin : réserver un spectacle, un taxi, un transfert...
Un des meilleurs petit-déjeuner du Vietnam.
Rooftop très sympa le soir.
10
Stefani
Дата отзыва: 26 сентября 2025
breakfast was great. people were very friendly and helpful, especially ms. Susan. Spa was great and a good price. Rooftop bar was wonderful.
nothing
nothing
10
Ah
Дата отзыва: 24 сентября 2025
Our family’s recent stay at Solaria Hanoi Hotel, this summer, was unlike any other in all of our travels. We were overwhelmed by the warmth and incredibly thoughtful attention of its staff, from the moment of check-in to when we left, and every little moment in between. For example, when one of us wasn’t feeling well, staff brought him tea with honey and ginger daily, or when they noticed that our daughter hadn’t been to the dining room for breakfast, they offered to bring it to her, or when we had left our phone in a cab, Reception was able to contact the driver right away and helped make arrangement for its prompt return. While we very much appreciated the elegant, refined Vietnamese interior décor of the hotel, very lovely, well-appointed, spacious rooms, delicious complimentary breakfast offerings, and very close proximity to Hoan Kiem Lake, we can’t say enough good things about its staff – thoughtful, attentive, joyful, kind – simply put, they’re the very best! We always felt so well cared for! The level of service provided by Solaria Hanoi Hotel is exceptional, second to none!!! If we have the opportunity to return to Hanoi, we will choose Solaria Hanoi Hotel again, and again. Its excellence will wow you. Thank you for leaving us with such an awesome feeling.
Nothing.
Nothing.
8
Chisato
Дата отзыва: 24 сентября 2025
とても綺麗でした！
シャワールームもきれいで、歯ブラシ・ヘアブラシ・シャンプー・コンディショナー・シャワージェルなども置いてあります。
電気ケトル、無料の水のペットボトルもあります。(冷蔵庫内のものは有料)
朝食も種類が豊富で美味しいし、夜のルーフトップバーもよかったです。キリスト教会がきれいに見えました。
防音は、まあ隣の方が部屋を出たなーなどはわかりますが許容範囲かと。
それと、スタッフの方のホスピタリティがすばらしかったです。ベトナムの方はみなさんそうなのてしょうか、わかりませんが、平易な英語で説明いただいたり、早朝チェックアウトに合わせて軽食を持たせてくれたり、周辺のおすすめスポットをまとめた紙をもらったりしました。HISのツアーでも使われているホテルなようで、日本人がたくさん宿泊していました。
ホアンキエム湖まで徒歩1分程度なのに特段騒音も気にならず、買物後荷物を置きにもすぐ戻れるので、大変便利でした。ホテルの1階でも食事ができますし、隣のフォー屋さんも美味しかったです。
10
Torbatynia
Дата отзыва: 22 сентября 2025
Freindly and helpfully staff, location and facilities, quality of breakfast.
10
David
Дата отзыва: 21 сентября 2025
Very friendly and attentive staff. Spacious room.
Nothing
Nothing
10
Chatriya
Дата отзыва: 19 сентября 2025
Great location in the Old Quarter, spacious comfortable room, delicious breakfast, and very friendly staff.
Nothing
Nothing
10
Phebean
Дата отзыва: 17 сентября 2025
Very professional, warm and welcoming. Extremely communicative for the duration of my stay and very helpful in particular to Daria, Cheese, Grace and Susan. I had such an enjoyable stay.
Everything was great !
Everything was great !
10
Indiaman25com
Дата отзыва: 16 сентября 2025
The staff were very kind, especially the very cute Ms Tamila. Thanks to you, our stay in Hanoi became a good memory, and it's a reason why we want to visit Hanoi again next time.
The breakfast was also delicious.
The room was decent and comfortable. If it was a little bigger, it would be perfect.
There are many delicious restaurants nearby and Hoan Kiem Lake is just a 1-minute walk away.
none
none
10
Pei
Дата отзыва: 16 сентября 2025
Receptionists are really warm and always smile😍 It makes me feel really comfortable when have communication with them. Also they provide 30% discount(need to add 10% tax) for their internal spa. Therapist is quite nice and tender. The receptionist upgrade a really wonderful room for me and give me a present when I leave😭 It is really happy to finish my business trip in this kind way.
10
Nadia
Дата отзыва: 16 сентября 2025
The location is great for walking around the old quarter.
The hotel itself is beautiful inside and it feels so tranquil when you step inside the door.
The rooms are large and comfortable.
Breakfast has a great range to choose from.
The staff are so kind and helpful.
Great communication before stay.
Recommend this hotel when staying in Hanoi
All good
All good
10
Lynn
Дата отзыва: 15 сентября 2025
It's easy to say this was an excellent stay and difficult to articulate what I liked best. I'll start with the outstanding service and care of all of the employees. The location was the best for attractions, closed roads to walk to the river, and no traffic noise. I'm vegan and had many delicious, healthy, options on the breakfast buffet and also the ala carte menu that's included in the room rate. The restaurant downstairs was also excellent with good prices. My experience in the hotel makes me consider another trip to Hanoi.
I appreciated the opportunity to visit the spa and took advantage of the steam room. It was good but scooted between the steam room and shower with a robe. They made the best of limited space but area to take your robe off and have to work it out in the tight shower room.
I appreciated the opportunity to visit the spa and took advantage of the steam room. It was good but scooted between the steam room and shower with a robe. They made the best of limited space but area to take your robe off and have to work it out in the tight shower room.
10
Kohei
Дата отзыва: 15 сентября 2025
一番素晴らしかったのはスタッフが最高に素晴らしかった。ハノイのどこがおすすめだとかいろいろ教えてくれました。親切丁寧でフレンドリーで笑顔で対応してくれました。おかげでとても気持ちよく過ごせました。
朝食はとてもおいしかったです。特にブンチャーは、5つ星ホテルで高いお金を払って食べたりした中でも、圧倒的においしかった。また食べたいです。
ルームクリーニングが、思った時間よりも遅い時間に実施してくれたこと。いつやってくれるんだかと少しヤキモキしました。 ただ、クリーニングは完璧でした。
ルームクリーニングが、思った時間よりも遅い時間に実施してくれたこと。いつやってくれるんだかと少しヤキモキしました。 ただ、クリーニングは完璧でした。
9
Hoich
Дата отзыва: 14 сентября 2025
great hotel to break into the crazy pace of Hanoi , location is a 1min walk to the lake for a beautiful early morning walk -Fantastic staff led by Susan ,Downstairs restaurant is not to be missed
We where happy with everything , we would stay again
We where happy with everything , we would stay again
10
Katharina
Дата отзыва: 14 сентября 2025
Tolle herzliche Atmosphäre sehr individuell am Gast ausgerichtet.
10
Sandra
Дата отзыва: 12 сентября 2025
Das Hotel ist sehr gut und nah an dem Hoan Kiem See in einer touristisch gut erschlossenen, aber nicht überlaufenen Straße gelegen.
Wir waren in einem Familienzimmer untergebracht, das sehr gut geschnitten war. Das Badezimmer hat das Zimmer in zwei Hälften geteilt, so dass es sich eigentlich wie zwei Zimmer angefühlt hat.
Das Frühstück war eines der besten in Vietnam.
Besonders gut war die Betreuung durch den Mitarbeiter, der für die Gästebetreuung zuständig ist, Liam. Über ihn haben wir auch die Halong Kreuzfahrt gebucht, dir wirklich toll war, aber wegen schlechten Wetters leider gekürzt werden musste. Hierbei hat uns Liam die ganze Zeit über wirklich sehr gut unterstützt. Vielen Dank noch mal dafür!
10
Robert
Дата отзыва: 10 сентября 2025
The location is perfect for a Hanoi stay , close to everything, walking distance from so many activities
That we had to leave
That we had to leave
10
Sophie
Дата отзыва: 10 сентября 2025
Het personeel is zo vriendelijk en persoonlijk, ze willen overal mee helpen. Omdat we in de avond vertrokken konden we zelfs gratis gebruik maken van een vrije kamer om ons even op te frissen.
-
-
10
Robert
Дата отзыва: 09 сентября 2025
Perfect location , has everything you need for your stay , brilliant helpful staff , would highly recommend the Solaria
We had to leave
We had to leave
9
Giorgia
Дата отзыва: 08 сентября 2025
Personale gentilissimo, il giorno del check out sapendo che avremmo preso uno sleeping bus per la notte, ci hanno preparato un pasto take-away
Niente
Niente
9
Wendy
Дата отзыва: 08 сентября 2025
The property is in a good location . Walking distance to a lot of amenities
The rooms a bit outdated and small , but they are comfortable and have everything you need.
The rooms a bit outdated and small , but they are comfortable and have everything you need.
10
Nozomi
Дата отзыва: 07 сентября 2025
朝食も美味しかったです。
帰りは深夜便だったのですが、チェックアウト後にも関わらずシャワーとタオルを貸して頂けたため、大変助かりました。
スタッフもとても親切でフレンドリーな方々でした。英語で色々と説明してくださいます。食事の美味しいローカル店等も教えてくださいました。
ホアンキエム湖の直ぐ側で旧市街地や沢山のお土産屋さんが近く、とても便利な場所でした。
また利用したいです!
少し入口が分かりにくかったのと私が泊まった部屋の窓際に鳩が巣を作っていたのですが、窓ガラスが汚れていたのと窓が開けられなかったのは少し残念でした。
少し入口が分かりにくかったのと私が泊まった部屋の窓際に鳩が巣を作っていたのですが、窓ガラスが汚れていたのと窓が開けられなかったのは少し残念でした。
10
Charlie
Дата отзыва: 05 сентября 2025
The location was brilliant, right by Hoan Kiem lake in the heart of the old quarter. Also nearby night markets, restaurants and local shops. The staff were extremely friendly and made us feel very welcome, they went out of their way to help us on a regular basis and ensured we were getting on okay throughout our stay. Beds were comfy!!!
Only one lift, can be a bit slow at busy times.
Only one lift, can be a bit slow at busy times.
10
Kath
Дата отзыва: 04 сентября 2025
Very clean and tidy.
Staff were so friendly and helpful.
9
Chizuru
Дата отзыва: 04 сентября 2025
繁華街に近くスーパーも近くにあります
観光にも最適
スタッフも親切でした
朝食のオーダーが９時半までなのは少し早いと思う 10時までお願いします
朝食のオーダーが９時半までなのは少し早いと思う 10時までお願いします
10
Kerrie
Дата отзыва: 01 сентября 2025
We have never experienced hospitality and staff service like this ever - next level! Nothing at all was too much trouble but more than that is the staff went out of their way to make our stay better in every way! They knew us by name - unbelievable!
Cannot think of a single thing!
Cannot think of a single thing!
9
Jose
Дата отзыва: 01 сентября 2025
El hotel está muy bien, el desayuno es fantástico, pero sobre todo hay que destacar el excelente personal y la excepcional manera en la que te atienden, son fantásticos.
10
Demian
Дата отзыва: 31 августа 2025
צוות עובדים נפלא מאוד כולם נותני שירות מעולים.
המיקום של המלון הוא מצוין ממש במרכז העניינים. .
סך הכל שווה את המחיר ששלמתי.
8
Ihsuan
Дата отзыва: 31 августа 2025
早餐現點的越南料理都很好吃。位置蠻方便的，附近有超市。因星期五六日封街，計程車沒辦法到門口，只能停在巷口走進來。
個人較容易過敏，不知道是房間設備或冷氣導致，晚上戴口罩睡覺比較舒服。一般客房的minibar無論是檯面上果乾或冰箱內飲料皆須付費，但入住時我跟旅伴都聽到接待人員A說果乾是免費的，沒有注意小牌子上其實有寫價錢，所以退房時被收費有點錯愕。雖然沒有多少錢，但接待人員B的回覆和態度也蠻有趣的。
個人較容易過敏，不知道是房間設備或冷氣導致，晚上戴口罩睡覺比較舒服。一般客房的minibar無論是檯面上果乾或冰箱內飲料皆須付費，但入住時我跟旅伴都聽到接待人員A說果乾是免費的，沒有注意小牌子上其實有寫價錢，所以退房時被收費有點錯愕。雖然沒有多少錢，但接待人員B的回覆和態度也蠻有趣的。
10
Celine
Дата отзыва: 30 августа 2025
L’établissement est très bien situé.
Nous avons tout fait à pied.
Le petit déjeuner est delicieux et copieux.
Et surtout le personnel est au petit soin.
En particulier Grace qui s’est occupée de nous jusqu’à la fin du séjour et même au delà !
Ras
Ras
6
Ruben
Дата отзыва: 30 августа 2025
La relación calidad-precio es bastante buena, es un hotel económico y cunde por lo que pagas. La ubicación es espectacular y muy conveniente para recorrer Hanoi. El personal, aunque con limitaciones, mostró disposición e intentó ayudar en todo momento.
El personal no está muy bien formado, a veces se confunden y tienen un nivel de inglés limitado, lo que dificulta la comunicación. Las instalaciones son correctas para el precio, pero no alcanzan el estándar europeo, y la climatización podría mejorar ya que había humedad. En general, se nota que es un hotel de gama media que aún tiene margen de mejora.
El personal no está muy bien formado, a veces se confunden y tienen un nivel de inglés limitado, lo que dificulta la comunicación. Las instalaciones son correctas para el precio, pero no alcanzan el estándar europeo, y la climatización podría mejorar ya que había humedad. En general, se nota que es un hotel de gama media que aún tiene margen de mejora.
9
Deb
Дата отзыва: 30 августа 2025
Gorgeous decor in the rooms, fabulous central location next to the beautiful Hoam Kiem lake. The staff were wonderful, so friendly & helpful & took the trouble to get to know us & give advice & recommendations. The breakfast was superb, all beautifully cooked fresh food. And the spa was also gorgeous, the massages so relaxing. We also loved the rooftop bar!
Nothing
Nothing
7
Giovanni
Дата отзыва: 29 августа 2025
Gutes Hotel für ein Städte Urlaub ist sehr zentral
Hotel ist leider in die Jahre gekommen. Bei dem Frühstück gab es leider auch nicht so viel Auswahl.
Hotel ist leider in die Jahre gekommen. Bei dem Frühstück gab es leider auch nicht so viel Auswahl.
10
Philip
Дата отзыва: 29 августа 2025
As soon as I arrived, all the hotel staff greeted me with a warm welcome. All the hotel staff were very friendly, nice and helpful. I couldn’t ask for more.
Hotel rooms were nice, clean, heaps of room, breakfast at the hotel was good, lots to choose from.
Roof top bar is good, awesome view looking over the city.
Location of hotel is excellent in the middle of the city centre which is all walking distance to shops, bars, street food, tourist attractions.
One of the hotel staff packed for me a little snack pack which was so nice and sweet, because I was going on a day tour.
Nothing
Nothing
10
Torbatynia
Дата отзыва: 29 августа 2025
Loved this beautiful boutique hotel in the old quarter of Hannoi. The hotel had very friendly and helpful staff, attending to guests' requests. The staff have also packed us a comimentary dinner for our train trip to another city to Hannoi.
The room was clean and comfy.Breakfast was also good with lots of variety. I highly recommend Solaria Hotel in Hannoi to anyone.
20
Melyvaz
Дата отзыва: 28 августа 2025
Хороший опыт в этом отеле понравился. Очень рекомендуется. Хорошее расположение и удобное . Персонал очень помогает все время . Удобный и чистый .
10
Debbie
Дата отзыва: 25 августа 2025
The breakfast food was out of this world - such a variety and fresh
Nothing
Nothing
10
Debbie
Дата отзыва: 25 августа 2025
Great location and excellent facilities
Nothing
Nothing
10
Luna
Дата отзыва: 24 августа 2025
Wat een fantastisch hotel. De service is tiptop in orde. Lily en haar collega’s waren zo vriendelijk. We hadden een late vlucht en kregen speciaal nog een kamer om te douchen. Ze geven echt om je ervaring en niets is te veel! Tophotel.
10
Josep
Дата отзыва: 24 августа 2025
Hotel staff super helpful and enjoyable, one of the best staffs I ever met in a hotel. Perfect location and super clean hotel.
8
K
Дата отзыва: 21 августа 2025
The rooms were smaller, and I didn’t like the location of the bathroom.
10
Leonardo
Дата отзыва: 18 августа 2025
Il personale è incredibile. Ci hanno anche offerto la possibilità dopo il check out di fare la doccia prima della partenza presso la spa dell’albergo
La mattina al risveglio ho trovato una blatta morta a fianco al letto. Sul rooftop ne ho vista una aggirarsi per i tavolini
La mattina al risveglio ho trovato una blatta morta a fianco al letto. Sul rooftop ne ho vista una aggirarsi per i tavolini
10
Ornella
Дата отзыва: 18 августа 2025
Charmés par l’accueil reçu lors de notre premier passage à Hanoï, nous avons finalement séjourné plusieurs fois au Solaria Hotel lors de notre voyage au Vietnam.
L’hôtel est idéalement situé et offre un excellent rapport qualité/prix.
Le petit-déjeuner buffet offre un vaste choix de plats. Mention spéciale pour le professionnalisme et la gentillesse des équipes qui nous font nous sentir comme à la maison !
Nous recommandons fortement cet hôtel dans cette gamme de prix !
Tout était parfait
Tout était parfait
10
Ted
Дата отзыва: 16 августа 2025
De ligging is fantastisch.
Het ontbijt is heel uitgebreid en goed verzorgd. Leuk om eind van de middag bij de rooftopbar een drankje te doen.
Niets
Niets
10
Marcin
Дата отзыва: 14 августа 2025
Stuff was amazing! Restaurant and food georgous!
----
----
10
Chizui
Дата отзыва: 12 августа 2025
立地がよく観光に大変便利です。近くにスーパーもあり、朝食は期待上に美味しかったです。何よりスタッフの対応が素晴らしかったです。急なトラブルに対応していただき本当に感謝しかありません。急遽、朝食の時間より早い出発になった際には軽食のボックスを用意していただきました。
1つもない。完璧。
1つもない。完璧。
10
Halah
Дата отзыва: 12 августа 2025
We stayed at Solaria Hotel in Hanoi with an Infant.
Our experience at this hotel was BEYOND our expectations. ALL of the hotel staff were extremely polite and helpful throughout our stay. Breakfast was also very enjoyable.
On our first day Gracie was super kind, helpful and took time to explain the best places to exchange money and how to get to areas we wanted to visit. She also helped us with transport to our next hotel which made our experience very smooth and enjoyable.
During our time in Vietnam we had a personal issue, Susan noticed we had some trouble and asked why I was looking worried and suggested Liam was the best person to help us in our situation. Thank you Susan. ❤️
Liam was incredible. He completely went out of his way to help us in a personal issue and we couldn’t be more grateful. The help and service we received at Hotel solaria is genuine and better than any of the 5 star hotels we have stayed at around the world.
We are definitely recommending this hotel to our friends and family.
10
Hsiu
Дата отзыва: 12 августа 2025
地點好，轉彎就到還劍湖畔及老城區中心，逛街.覓食.購物.搭車都很方便， 酒店員工非常熱情.友善，服務非常好，早餐也有很多選擇。
位於湖畔旁的小街， 沒有湖景房
位於湖畔旁的小街， 沒有湖景房
10
Immab
Дата отзыва: 11 августа 2025
Tot. Una acollida fantástica en una habitació molt acollidora. Un esmorzar de 5 estrelles, variat molt be
Res
Res
9
Michael
Дата отзыва: 10 августа 2025
We have included the employees in our hearts. It was really heartfelt how they took care of us. Once again, thank you very much for everything. We will miss the cocktails at the roof bar
Really nothing
Really nothing
10
Thanh
Дата отзыва: 10 августа 2025
Situation à côté du lac. Les chambres très jolies avec tous les conforts. Le personnel est exceptionnel, aux petits soins avec chaque client, aussi bien à l’accueil, à la porte qu’au petit-déjeuner, qui est très copieux et varié. Le rooftop est sympa, dommage que l’hôtel n’est pas assez haut ! Petit cadeau pour chaque départ.
Rien !
Rien !
9
Antony
Дата отзыва: 08 августа 2025
Nous avons aimé l’amabilité du personnel, la situation geopgraphique.
Les fenêtres pourraient être isolées car quartier bruyant
Les fenêtres pourraient être isolées car quartier bruyant
10
Emmanuelle
Дата отзыва: 06 августа 2025
Super petit hôtel neuf tres bien placé et avec une équipe jeune et tres a l'écoute. Parfait !
Matelas un peu dur pour notre dos mais ce n'est que subjectif
Matelas un peu dur pour notre dos mais ce n'est que subjectif
10
Pilar
Дата отзыва: 05 августа 2025
Estabais limpio, todo en perfectas condiciones. Y muchos detalles por parte del personal. Una experiencia que recomiendo sin duda
8
Daniel
Дата отзыва: 03 августа 2025
Das Hotel liegt mitten in Old Town, es ist alles gut erreichbar, zu Fuß oder mit Grab. Das Frühstücksbuffet ist insgesamt gut, es gibt wechselndes Essen und man kann ergänzend verschiedene Sachen noch a la Carte bestellen, was ich als sehr gut bezeichne. Kostenlos gibt es beim Buffet Wasser, Säfte und vietnamesischen Kaffee. Cappuccino und Co müssen extra gezahlt werden.
Das Zimmer ist insgesamt ausreichend ausgestattet, aber etwas in die Jahre gekommen und recht klein.
Eine 10/10 ist definitiv das Personal, was dieses Hotel auch zu einem guten Hotel macht und auszeichnet, eine unglaubliche Freundlichkeit und Gäste orientiert. Hier gibt es nichts zu verbessern.
Wie erwähnt, muss man beim Frühstück Cappuccino, Latte etc extra zahlen. Dieses habe ich auch in Anspruch genommen, würde aber bei der Preisklasse des Hotels erwarten, dass so etwas inklusive ist. Auch die Preise dafür finde ich nicht in Ordnung. 88000 Dong, umgerechnet ca. 3€ ist für ein Cappuccino in Vietnam ein extrem hoher Preis, so viel habe ich nirgends in Vietnam für einen Cappuccino gezahlt. Auch die anderen Preise in der Skybar, Transporte und Ausflüge über das Hotel sind teilweise mehr als doppelt oder dreifach so hoch wie über andere Anbieter, die man bequem und problemlos online buchen kann, was ich daher auch gemacht habe. Zimmer sind recht klein und wirken teilweise sehr dunkel und beengt. Auch das Bad ist sehr klein, man darf nicht stark übergewichtig sein, dann könnte es knapp in Bad und Dusche werden. Bodylotion und Wasserkocher würde ich bei dem Preis auch erwarten. Insgesamt dennoch ein gutes Hotel mit Verbesserungspotential in top Lage mit ausgezeichnetem Personal :)
Wie erwähnt, muss man beim Frühstück Cappuccino, Latte etc extra zahlen. Dieses habe ich auch in Anspruch genommen, würde aber bei der Preisklasse des Hotels erwarten, dass so etwas inklusive ist. Auch die Preise dafür finde ich nicht in Ordnung. 88000 Dong, umgerechnet ca. 3€ ist für ein Cappuccino in Vietnam ein extrem hoher Preis, so viel habe ich nirgends in Vietnam für einen Cappuccino gezahlt. Auch die anderen Preise in der Skybar, Transporte und Ausflüge über das Hotel sind teilweise mehr als doppelt oder dreifach so hoch wie über andere Anbieter, die man bequem und problemlos online buchen kann, was ich daher auch gemacht habe. Zimmer sind recht klein und wirken teilweise sehr dunkel und beengt. Auch das Bad ist sehr klein, man darf nicht stark übergewichtig sein, dann könnte es knapp in Bad und Dusche werden. Bodylotion und Wasserkocher würde ich bei dem Preis auch erwarten. Insgesamt dennoch ein gutes Hotel mit Verbesserungspotential in top Lage mit ausgezeichnetem Personal :)
9
Breese
Дата отзыва: 03 августа 2025
the staff were amazing and all the facilities exceeded expectations
10
Julia
Дата отзыва: 02 августа 2025
Fantastic hotel, warm welcome and the staff could not have been more attentive. I had a hot stone massage and it was very relaxing. The food, sky bar and MIA restaurant were all really wonderful. Would recommend and can't wait to stay again. My daughter had a fever and they gave her cooing packs free of charge. The laundry service was excellent and very good price. Beds were very comfortable. We loved it.
Nothing
Nothing
10
Marion
Дата отзыва: 01 августа 2025
Das Hotel ist ein absoluter Geheimtipp! Von der Buchung über den Aufenthalt, die Organisation der Ausflüge, das Frühstück, das Essen im Restaurant, die Cocktails in der wunderschönen Sky Bar, das Spa, den Service und vor allem das exzellente Personal war unser Erlebnis perfekt.
Selten wurden wir so herzlich empfangen und so gut betreut. Die Kommunikation war super von Anfang bis Ende. Hier macht das Personal den Unterschied. Großartig. Immer erste Wahl in Hanoi 🧡
Alles perfekt!
Alles perfekt!
9
Ted
Дата отзыва: 01 августа 2025
Rooftopbar met uitzicht. Hotel ligt om de hoek van het Hoan Kiem meer en het oude centrum
Niets
Niets
9
Fletcher
Дата отзыва: 29 июля 2025
The hotel was lovely, conveniently located & the staff were exceptional. Nothing was too much trouble. They stored our luggage when we went to Halong bay and helped us navigate the grab app to get to the airport, speaking to the driver on our behalf & carried our bags to the car that could only pick up at the end of the street because the hotel road is closed to traffic on the weekends. The rooftop bar was lovely & the breakfast buffet was great.
Would be good to see them not using small, individual shower gel/shampoo bottles in the bathroom.
Would be good to see them not using small, individual shower gel/shampoo bottles in the bathroom.
10
Darren
Дата отзыва: 29 июля 2025
Property was situated in a good location and very accessible to old quarter.
Nil
Nil
9
Daniele
Дата отзыва: 29 июля 2025
The staff at Solaria Hotel are absolutely lovely - they remembered us on each of the times we stayed and really made us feel right at home.
The view from the rooftop bar was amazing and so were the drinks - a great place to relax and socialise after a day of sightseeing.
nil - the accomodation was great.
nil - the accomodation was great.
10
Milou
Дата отзыва: 26 июля 2025
Geweldig hotel met heerlijke kamers, goed ontbijt en erg vriendelijk personeel. Het restaurant MIA (onderdeel van het hotel) beneden is ook erg goed. Verder leuke rooftopbar. Absolute aanrader in Hanoi!
10
Estelle
Дата отзыва: 25 июля 2025
Le petit déjeuner est vraiment délicieux ! Beaucoup de choix sucré ou salé ! Le personnel est aux petits soins que ce soit à l’accueil ou au petit déjeuner. Nous avons fréquenté le restaurant Mia faisant partie de l’hôtel : Parfait !!! un accueil exceptionnel et des plats succulents avec un service extra et des présentations justes superbes !!!
L’hôtel offre emplacement juste incroyable à deux pas du lac! En prime après un atterrissage à 5h00 du matin, le personnel a fait le nécessaire pour nous donner une chambre en fin de matinée !!!! 4 nuits dans cet hôtel que je n’hésiterai pas à reprendre si je repasse à Hanoï!!!
Rien
Rien
9
Einat
Дата отзыва: 24 июля 2025
צוות העובדים ממש יצא מגדרו שנהנה.. יחס אישי.. בחרתי חדר בקומות העליונות.. סוויטה שני חדרים שמתאימה בול לזוג עם ילדים,
האוכל בארוחת בוקר היה טעים ומגוון.. מיקום מרכזי
10
Gavin
Дата отзыва: 23 июля 2025
Beautiful boutique hotel in Hanoi - 2-3 minutes walk from Hoan Kiem lake, super easy to walk around Old Quarter from here. Staff are just lovely - so friendly and helpful. Special thanks to Willy who checked us in but to all of the staff who were perfect hosts to all guests. Lovely welcome drink and cake at check-in. Restaurant helped us out with a takeaway breakfast due to early departure to Lan Ha Bay one morning and then reception added an extra take out breakfast as we were leaving. Rooms are lovely. Roof top bar is fantastic - some of the best cocktails we had in Vietnam - Jonny in the bar was a great host. Would definitely stay here again
be aware that the rooftop bar is accessed via stairs.
be aware that the rooftop bar is accessed via stairs.
9
Paul
Дата отзыва: 22 июля 2025
Thea location, cleanliness and the staff were awesome. Room was really nice and the rooftop great view and ambience.
Nothing to dislike.
Nothing to dislike.
10
Laurence
Дата отзыва: 22 июля 2025
Très bon séjour, notre deuxième, après avoir passé deux jours sur la baie de Lan Ha et vraiment, à nouveau très bien accueillis. Le personnel est très chaleureux et attentionné. Nous avons pu laisser nos bagages à l’hôtel pendant notre excursion et c’est un plus. Chambre très agréable et très confortable. Hôtel très bien situé. Service au top! Merci à toute l’équipe!
10
Rob
Дата отзыва: 22 июля 2025
Een echte aanrader, dit hotel! De ligging is vlakbij het meer in het oude, gezellige centrum. Wij waren uitermate tevreden over de service van alle medewerkers. Vriendelijk geholpen met onder andere taxi’s, simkaart en tips voor Hanoi. Ze dachten goed mee met ons toen de planning van onze reis veranderde, we mochten onze resterende nachten inhalen. De kamer was voor ons ruim genoeg (ook al zeiden ze dat we een kleine kamer hadden geboekt) en het bed fantastisch! De airco op de kamer was prettig vanwege de gevoelstemperatuur van 47 graden. Er is een mooie rooftop bar waar je heerlijke drankjes kan drinken. Het ontbijt is heerlijk met een tak aan keuzes, voor ieder wat wils. Al met al een perfect verblijf gehad en we kijken uit naar de laatste twee nachten aan het eind van onze reis door Vietnam!
10
Laurence
Дата отзыва: 22 июля 2025
Tout le monde est très gentil, accueillant et très attentionné. Tout est fait pour que vous vous sentiez bien de votre arrivée jusqu’à votre départ. Chambre très agréable, propre, lit très confortable. Petit déjeuner excellent. Tout est de très bonne qualité.
9
Barry
Дата отзыва: 20 июля 2025
The staff were amazing. Great English - by far the best communication of any hotel we stayed in over our 3 week trip in Vietnam
No pool
No pool
9
Coakiesacha
Дата отзыва: 18 июля 2025
The breakfast is great. The buffet choices for the cold meals were fresh and tasty every day. While the hot food a la carte menu were so delicious.
So far the stay was great experience at Solaria.
So far the stay was great experience at Solaria.
10
Hsiao
Дата отзыва: 17 июля 2025
早餐非常好吃!很推薦酪梨吐司!員工英文很流利，而且很有熱情，很親切!地點也非常的好，距離還劍湖及大教堂都很近，非常推薦給自助旅行的家庭。
9
Daniele
Дата отзыва: 17 июля 2025
Location is great and the staff were really friendly.
9
Pascale
Дата отзыва: 16 июля 2025
The service is exceptional. Very thoughtful and helpful staff. They helped us booking our day trips and night events explaining everything. They gave us snack and water for the day trip and give away on check out. The rooftop is pretty nice and the breakfast is delicious. Everything was just great.
For us the room was a bit small but it was only the standard - I think the rest of rooms are bigger.
For us the room was a bit small but it was only the standard - I think the rest of rooms are bigger.
10
Yada
Дата отзыва: 14 июля 2025
Personale fantastico, abbiamo passato solamente una notte. Ma ne avremmo fatte tante altre se avessimo potuto!
Posizione top! Grazie
10
Hirai
Дата отзыва: 14 июля 2025
フロントのスタッフはとても良い接客でした。
朝4時10分にタクシーが来るから4時にフロントに行くと3人がいろんなところで寝ていて起こしても起きないしドアは鍵がかかっているし、仕方ないから一生懸命スタッフを起こしたら不機嫌な対応で残念でした。しかも前日の説明ではランチボックスを渡すと聞いていたが通じてなくて前日のメモを見せてはじめて対応してくれました。前日の他の方を見てたらチェックアウト時、コーヒー豆セットを渡されていたので私も貰えると思いましたがチェックアウト時もらえませんでした。最後本当に残念でした。
朝4時10分にタクシーが来るから4時にフロントに行くと3人がいろんなところで寝ていて起こしても起きないしドアは鍵がかかっているし、仕方ないから一生懸命スタッフを起こしたら不機嫌な対応で残念でした。しかも前日の説明ではランチボックスを渡すと聞いていたが通じてなくて前日のメモを見せてはじめて対応してくれました。前日の他の方を見てたらチェックアウト時、コーヒー豆セットを渡されていたので私も貰えると思いましたがチェックアウト時もらえませんでした。最後本当に残念でした。
10
Yuto
Дата отзыва: 13 июля 2025
全てにおいて完璧でした。立地がよく、部屋は清潔で、価格もリーズナブルな上、レストランやBarやSPAが併設されておりとても便利です。特筆すべきはスタッフの皆様のホスピタリティでとても居心地がよいホテルでした。
ありません
ありません
10
Jack
Дата отзыва: 12 июля 2025
The property is in the perfect location, within walking distance to all of the major sites. The staff are exceptional, they cannot do enough for you. They gave us loads of amazing tips and helped book our trips to Ha Long Bay afterwards. A perfect base for the city particularly if it’s your first time in Vietnam. The rooftop bar also has great views and drinks
Nothing!
Nothing!
9
Nicole
Дата отзыва: 12 июля 2025
Excellent location to walk everywhere in the old quarter. Great rooftop bar for sunset drinks, clean and spacious rooms, and all of the staff are divine!
9
Daniele
Дата отзыва: 11 июля 2025
Prime location to all the major attractions in the Hoan Kiem area. The rooftop bar was really nice with a lovely view of the city.
Staff were really friendly and we absolutely loved the introduction to the city by hotel staff member, Lily.
10
Ainars
Дата отзыва: 10 июля 2025
Ļoti jauka viesnīca. Profesionāli, draudzīgi darbinieki. Izcils serviss un palīdzība, plānojot aktivitātes!
Very nice hotel. Professional, friendly staff. Excellent service and help with planning activities!🤩
👍👍👍
👍👍👍
9
Nealster
Дата отзыва: 09 июля 2025
Location was excellent; Staff was very friendly and kind; Manager went above and beyond to make our stay comfortable even after the family room we had booked was double booked leaving us without the room we had originally chosen. Massages were good and the attached restaurant was also good.
Our family room was double booked so we were put in 2 separate rooms, which we did not enjoy as we have young children.
Our family room was double booked so we were put in 2 separate rooms, which we did not enjoy as we have young children.
9
Nealster
Дата отзыва: 09 июля 2025
Location was excellent; Staff was very friendly and kind; Manager went above and beyond to make our stay comfortable even after the family room we had booked was double booked leaving us without the room we had originally chosen. Massages were good and the attached restaurant was also good.
Property had double booked the family room we had chosen and we had to split up our family when we did not want to.
Property had double booked the family room we had chosen and we had to split up our family when we did not want to.
10
Simten
Дата отзыва: 09 июля 2025
Personel çok ilgiliydi. Konumu merkezi kahvaltı iyiydi.Check out sonrasında valizlerimiz konusunda çok yardımcı oldular. Özellikle Susan bizimle çok ilgilendi. Havaalanı transferi konusunda da çok ilgililerdi. Kesinlikle öneririm.
10
Valarmathy
Дата отзыва: 08 июля 2025
Very friendly staff. Clean rooms. Exceptional service. Hotel location is at old quarter so convenient for shopping and eating out.
Nothing
Nothing
10
Juliane
Дата отзыва: 07 июля 2025
Um es kurz zu machen: das Solaria Hotel war perfekt und wäre es nicht ausgebucht gewesen, hätten wir unseren Aufenthalt verlängert. Das Zimmer war ausreichend, gut ausgestattet und sauber. Das Hotel mit Restaurant, Skybar und Spa Bereich hat damit alles, was man für einen gelungenen Aufenthalt braucht. Was allerdings das Beste war, was ich jemals erlebt habe, ist das Personal. Ich habe mich so gut aufgehoben und verstanden gefühlt, denn ich muss zugeben, dass ich immer etwas Angst vorm Fahrstuhl fahren habe. Ich habe diese Angst mitgeteilt und mit wurde angeboten, dass wenn ich keine Treppen laufen möchte, mich jederzeit jemand vom Personal begleiten kann. Zudem wurde uns vom Personal so viel geholfen, als wir gesagt haben, dass wir für 2-3 Tage nach Ninh Binh wollen. Uns wurde ein Transfer organisiert sowie ein Hotel in Ninh Binh. Eigentlich wollten wir dann noch eine Nacht im Solaria verbringen, aber es war ausgebucht, also hat uns das Team eine Alternative gesucht, was wir aber auch bequem über Booking buchen konnten, da es da günstiger war, als über das Hotel. Es wurde also wirklich mehr auf unsere Wünsche geachtet, als auf Geld oder anderes. Ich kann ein Aufenthalt wirklich nur empfehlen, es war perfekt!
9
Meg
Дата отзыва: 02 июля 2025
Location is perfect, friendly and helpful staff, great breakfast, comfortable beds and quiet at night, room set up and decor was perfect for family of 5, loved the rooftop bar.
Nothing!
Nothing!
10
Mon
Дата отзыва: 02 июля 2025
Excellent service, friendly, courteous, and helpful staff.
9
Rod
Дата отзыва: 29 июня 2025
Excellent hotel centrally located in the old town. Family room was spacious and well appointed. Exceptionally helpful and professional staff (thank you in particular Lily). Superb buffet breakfast. Also had excellent food at Mia restaurant.
10
Tuong
Дата отзыва: 29 июня 2025
Frühstück war sehr gut , Mitarbeit war freudlich und hilfbereich
Nicht
Nicht
10
游
Дата отзыва: 29 июня 2025
一踏進這間飯店就覺得很舒服，服務人員都很親切英文很好，每天都會關心住房狀況及舒適度等。我們住六樓靠邊的陽台房，沒有隔音問題，很安靜，房間很乾淨，浴室排水什麼都沒有問題。
飯店早餐每天都會有些變化，很好吃。飯店spa也很棒，按得很舒服，有很多種方案可以選，我們住5天就按了三次，沒有特別去比較外面的按摩價格，但是很方便且打折後也不貴。
如果下次還來河內，一定還想住這間，值得推薦👍
10
Sarah
Дата отзыва: 26 июня 2025
Everything. The staff went above and beyond to make sure we were happy with everything. Great location and lovely clean room.
NA
NA
10
Simone
Дата отзыва: 25 июня 2025
The hotel is situated in the best possible location. Within the old French quarter, but just outside the noisiest areas. The style of the room is adorable, featuring colonial accents and a spacious bathroom, as well as a desk, a loveseat, and a comfortable bed. The Sky Bar is also quite charming and offers original and delicious cocktails. Additionally, the Mias restaurant on the ground floor was cozy and served delicious food.
Lastly, I would like to thank the staff enough. They were very attentive and kind, always trying to accommodate my needs. I mainly dealt with Grace, and she was superb!
Unfortunately, I would have loved to try the Spa, but during my stay, the hotel facilities were closed for two days for a staff appreciation event. While I am happy for the staff and a well-deserved break, I wish that didn't happen during my stay. Well, I will have to go back and try the spa soon then :-)
Unfortunately, I would have loved to try the Spa, but during my stay, the hotel facilities were closed for two days for a staff appreciation event. While I am happy for the staff and a well-deserved break, I wish that didn't happen during my stay. Well, I will have to go back and try the spa soon then :-)
10
Donna
Дата отзыва: 25 июня 2025
The location was great, the room was wonderful, the food was delicious but the staff were the best and biggest highlight for me! They even made me a some snacks and sandwiches for my trip to Sapa. The sincerity, kindness and professionalism was unmatched!
Nothing to not like but if could recommend, would like to see full length mirrors in room - maybe on back of wardrobe door
Nothing to not like but if could recommend, would like to see full length mirrors in room - maybe on back of wardrobe door
10
Ahmed
Дата отзыва: 25 июня 2025
The hospitality of the staff at front desk and the restaurants is exceptional. They go over and beyond to ensure the comfort of the guests. I was truly impressed with the service. Will stay here anytime I visit Hanoi.
The rooms were clean and bedding was comfortable. The only improvement i would suggest is a full length mirror somewhere in the room because the current mirror is quite small.
The rooms were clean and bedding was comfortable. The only improvement i would suggest is a full length mirror somewhere in the room because the current mirror is quite small.
9
Georgina
Дата отзыва: 25 июня 2025
Great property close to the lake with great service from the staff. We received a great welcome, follow ups and even received a departure gift. Thank you Tamila and Grace for all your service.
Disappointing that the Jacuzzi was a Spa and not a pool.
Disappointing that the Jacuzzi was a Spa and not a pool.
10
Tabea
Дата отзыва: 23 июня 2025
Super liebes Personal, was sehr bedacht darauf ist den Aufenthalt unvergesslich zu machen.
Das beste Frühstücksbuffet und der beste Kaffee den wir in Vietnam hatten
Nichts
Nichts
9
Rita
Дата отзыва: 23 июня 2025
Location was really good, and the staff were helpful and thoughtful. Everyone from from reservations and front desk were very considerate for our comfort and travel priorities, making sure we were comfortable and had a good time in Hanoi. Had experienced extreme flight delays from Vietnam Airlines but this stay with Solaria made up for it!
8
Joana
Дата отзыва: 22 июня 2025
Sehr gute und zentrale Lage, trotzdem ruhig. Sehr aufmerksames und freundliches Personal. Tolles Frühstück.
9
Trang
Дата отзыва: 22 июня 2025
Staffs are well-trained and very helpful. They did everything to make sure I hvae a pleasant stay.
Welcome drink was nice. Room was clean. Bed was comfortable. Overall a nice stay!
Rooms are quite small .The soundproof didn’t built properly. I literally could hear people walking by my room.
Rooms are quite small .The soundproof didn’t built properly. I literally could hear people walking by my room.
10
Grace
Дата отзыва: 19 июня 2025
Breakfast options was huge and amazing! so many varieties of bread, pastries, hot and cold foods.
They were quick to help with luggages, recommendations and accomodate different check in and check out times.
They even packed us breakfast when they found out we had an early commute to Sapa and wouldn't have time to go to the restaurant.
Location was great, walkable to French Quarters and other touristy areas.
Went for massage at their spa and it was nice and very affordable price.
only issue is there's only 1 lift and it's pretty small, nothing they can do about it.
only issue is there's only 1 lift and it's pretty small, nothing they can do about it.
9
Damian
Дата отзыва: 12 июня 2025
A boutique hotel in the heart of Hanoi that has some of the most genuine, efficient and respectful staff I have experienced ever. Great culture starts from the top down. So from one GM of high end properties to another, Sir/Madame, you are to be congratulated on the culture you promote. The staff are superb, the hotel functionality is world class. Thank you for the experience.
Nothing
Nothing
10
Yentl
Дата отзыва: 12 июня 2025
Personeel is echt ontzettend vriendelijk en betrokken, ze doen echt hun uiterste best om het een positieve ervaring voor iedereen te maken. Maakt echt het verschil! Daarnaast hadden wij een ruime kamer met raam en badkamer was ook erg ruim en had zelfs een bad.
Kan niet direct iets verzinnen.
Kan niet direct iets verzinnen.
9
Kerstin
Дата отзыва: 11 июня 2025
Das Personal war UNGLAUBLICH freundlich! Die Lage ist perfekt!
20
Mandy N
Дата отзыва: 06 июня 2025
Так счастливы, что мы выбрали этот отель! Отличное расположение в старом квартале рядом с озером Хоан Кием. Наш самолет из Бангкока был задержан, так что мы прибыли после полуночи на очень теплый и всеобъемлющий прием от очаровательного джентльмена (простите, что не узнал его имени!) Мы опустились в большую удобную кровать и спали крепко (без уличного шума )
Завтрак подается на 8 этаже и ничего себе , какой завтрак . Большой выбор вьетнамской и французской еды из шведского стола и большой выбор a la carte тоже. Нас тепло приветствовала за завтраком Грейс, которая так хорошо заботилась о нас на протяжении всего нашего пребывания. Как и весь персонал!
Мы провели немного времени на крыше бара, где Джонни присматривал за нами так хорошо и с хорошей боковой подачей юмора. В нашу последнюю ночь мы вкусно поели в ресторане MIAS на первом этаже отеля. Лучше бы мы нашли его раньше!
Выезжая из отеля, мы были удивлены посылками с едой и напитками для нашей поездки на поезд на юг плюс красивый продуманный подарок. Простите, что не поймала имя очаровательного сотрудника, который преподнес нам эти подарки.
Это была наша первая поездка во Вьетнам, и мы не могли бы попросить лучшего знакомства с этой страной. Так счастлив!
Фото вкусного блюда на завтрак ( шарики тофу на гриле в ароматном бульоне ) и вид на Кафедральный собор с бара на крыше
10
Shane
Дата отзыва: 05 июня 2025
The staff and the service provided by this hotel was the most amazing we experienced in all our 3 week stay travelling throughout Vietnam. They were simply exceptional, with special mention to Lily and Susan.
The decoration and decor was so good to, just a great feeling every time you walked back in... thank you !
-
-
20
Yukie K
Дата отзыва: 05 июня 2025
У меня было отличное пребывание с замечательным и доброжелательным персоналом, и хороший номер! Мне очень понравился бар на крыше и я оценил счастливый час выпивки. Спа-центр был также превосходным. Я обязательно порекомендую этот отель своим друзьям, и я обязательно вернусь снова!
10
Hsiu
Дата отзыва: 05 июня 2025
地點在還劍湖旁，逛街，覓食，搭車都很方便，早餐很棒！有自助式餐點還有Menu 可點好吃的河粉及西式早餐，房間雖然不大，但很精緻，最棒的是員工的服務，值得給六星👍
None
None
10
Choon
Дата отзыва: 04 июня 2025
Breakfast are good. The pho is excellent. The staffs are very friendly. Location is strategic located.
nothing
nothing
20
Nicole D
Дата отзыва: 03 июня 2025
Большой маленький отель, расположенный в отличном месте в Старом квартале. Персонал был все очень доброжелательный и шел снова и выше, чтобы обеспечить нам приятное пребывание и все наши потребности были удовлетворены. Предложения еды были исключительными и вкусными, особенно учитывая размер отеля. Мы бы настоятельно рекомендовали и остались бы снова.
20
מיקה ש
Дата отзыва: 03 июня 2025
Мы прибыли в Ханой с таким теплым приемом. Команда гостей была такой дружной и милой. Номер был чистым и приятным и имел все, что нам нужно.
У них есть хороший ресторан и скайбар, которые мы проверили вечером.
Расположение было хорошим, рядом с озером. Все было выше и выше, и у нас было прекрасное пребывание. ❤️
10
Maya
Дата отзыва: 03 июня 2025
They are very kind, and good hospitality.
Stair case.
Stair case.
10
Mark
Дата отзыва: 02 июня 2025
The staff went above and beyond. Even after check out they arranged for us to have showers and even packed some snacks for us for our overnight bus! Shout out to Tamila who checked us in and Johnny at the roof top bar
8
Lorato
Дата отзыва: 02 июня 2025
i loved the location.
I didnt like the water quality in the bathroom, felt slimy
I didnt like the water quality in the bathroom, felt slimy
10
Scott
Дата отзыва: 01 июня 2025
The staff, location, the cleanness, the breakfast and most of all Liam from the front desk he was so helpful and provided assistance to us on many levels, helping to arrange transfers assisting in the return of a bag that was accidentally left on a bus a d so much more.
Nothing it was all so good
Nothing it was all so good
10
Elizabeth
Дата отзыва: 30 мая 2025
This was a wonderful hotel, from start to finish. You are greeted with a welcome drink and a piece of cake and I left with a kind offer for my luggage to be transported to my next hotel in Hanoi. The room was very nice and the bathroom was huge! Very comfortable bed. I did not get a chance to try the restaurants but the breakfast was excellent, very good selection, delicious and fresh. I even left with a little goodbye treat which was so kind. I am sorry I can’t remember the names of all the staff but a thank you to Minh who helped me walk to my next hotel with my luggage. Thank you to the whole team! I highly recommend this hotel, you won’t be disappointed.
Nothing.
Nothing.
10
Mike
Дата отзыва: 29 мая 2025
Fabulous staff. Great location. Very clean and very reasonable price.
Nothing
Nothing
10
Lukas
Дата отзыва: 28 мая 2025
Die Mitarbeiter waren alle sehr freundlich, zuvorkommend, hilfsbereit und der Service war insgesamt exzellent. Das Frühstück war vielfältig und unglaublich lecker. Wir waren sehr gerne Gäste im Solaris.
Es hat etwas länger gedauert, bis das Wasser beim duschen warm wurde.
Es hat etwas länger gedauert, bis das Wasser beim duschen warm wurde.
8
Lesley
Дата отзыва: 28 мая 2025
Location, Close to everything in the old quarter and the French quarter. Next to Hoàn Kiếm Lake, which is lovely to walk around, especially at weekends. Excellent breakfast choices. Friendly staff.
Clean comfortable rooms.
We filtered our booking options for rooms with a balcony, nice to have an outside area to sit, enjoy a drink, watch the world etc.....this room is advertised as having a balcony. It DOES NOT have a balcony, not even a small bit to stand out on, it's a patio door / window that can only be half opened. But you can't step out. We had stayed in another hotel round the corner which had a massive balcony, bigger room and was cheaper, earlier in our stay. But as the Solaria took full payment approximately 10 days in advance, we weren't able to cancel. In addition, there are 10 floors, the restaurant and terrace are on floors 9 and 10 but the lift only goes to floor 8. Then take the stairs, not suitable for disabled or those that find stairs challenging. That same lift (only 1 in the building) is used by everyone, guests, staff, cleaners, maintenance. So at times it's very full or there can be a long wait.
We filtered our booking options for rooms with a balcony, nice to have an outside area to sit, enjoy a drink, watch the world etc.....this room is advertised as having a balcony. It DOES NOT have a balcony, not even a small bit to stand out on, it's a patio door / window that can only be half opened. But you can't step out. We had stayed in another hotel round the corner which had a massive balcony, bigger room and was cheaper, earlier in our stay. But as the Solaria took full payment approximately 10 days in advance, we weren't able to cancel. In addition, there are 10 floors, the restaurant and terrace are on floors 9 and 10 but the lift only goes to floor 8. Then take the stairs, not suitable for disabled or those that find stairs challenging. That same lift (only 1 in the building) is used by everyone, guests, staff, cleaners, maintenance. So at times it's very full or there can be a long wait.
10
Scott
Дата отзыва: 26 мая 2025
Friendly, nothing was too much trouble, when one of our travellers accidentally left her bag with her phone and money on the bus, Liam went above and beyond to have it returned.
The front of house and bar staff were excellent, breakfast was amazing, when we went on day trips they made up travelling food packs.
Organising private transfers and tours, location location, we would return in a heartbeat.
Nothing everything and everyone was perfect
Nothing everything and everyone was perfect
20
megdunne
Дата отзыва: 25 мая 2025
У нас было прекрасное пребывание здесь в течение нескольких ночей.
Персонал замечательный и позволил нам использовать отель после выезда, так как мы ждали наш ночной автобус. Персонал даже дал нам бутерброды для нашей поездки и позволил нам принять душ перед отъездом.
Бар на крыше был отличным с персоналом, предлагающим много советов.
Очень рекомендую.
20
Ian H
Дата отзыва: 23 мая 2025
Моя жена и я вернулись во второй раз в мае, по очень хорошей причине, что у нас было такое приятное пребывание здесь в 2023 году . Это изумительный отель во всех отношениях, хотя, конечно, самое главное персонал. Чтобы попугать другие отзывы, расположение превосходное, номера отеля прекрасны, завтрак (а-ля карт &/ или шведский стол) настраивает вас на день, обслуживание безупречное. Мы также воспользовались туром в Сапу заказали через отель, который был очень хорошо организован во всех отношениях и большой ценности (спасибо господин Райан) . Спа-центр является частью отеля, если вы желаете массаж и т.д. Ужин наверху или внизу в Миа вечер. Заканчивайте каждый день с напитками на крыше бара Sol Sky. Вы не будете разочарованы, если решите остаться здесь. Наша благодарность всем в отеле "Солярия", и увидимся в следующий раз, когда мы посетим Ханой.
10
Jessica
Дата отзыва: 22 мая 2025
Todo me encantó, empezando por el personal siempre atento, pendiente, dispuestos a solucionar y ayudar en todo, la ubicación perfecta, las instalaciones, el desayuno muy variado. Te hacen sentir como en casa.
10
Yves
Дата отзыва: 22 мая 2025
la literie extrêmement confortable, l'équipe (accueil, femme de chambre, personnel du restaurant, personnel du bar, personnel de porte) à vraiment été parfaite et très accueillant, très serviable, très poli et très gentil.
j'ai rarement eu l'impression d'être aussi bien servi et cela me laissera un souvenir inoubliable.
le spa n'étais pas à la hauteur de nos attentes en comparaisons d'autres établissement proches.
le spa n'étais pas à la hauteur de nos attentes en comparaisons d'autres établissement proches.
10
Robyn
Дата отзыва: 22 мая 2025
The staff were amazing and attentive. The room was spacious and comfortable with good aircon. Having double glazing on the windows was great to block any street noise. Breakfast was delicious and the restaurant for dinner was fabulous. Lilly was the stand out of all the staff but they were all wonderful.
10
Carla
Дата отзыва: 22 мая 2025
I love everything about this Hotel and have stayed on my past 2 trips to Hanoi and would recommend to anyone travelling to Hanoi. The staff, location, comfort and food are the best
The only thing I don’t like are the small plastic bottles in the bathroom for Shampoo Conditioner and Body Wash. I wish they could be replaced with more environmentally friendly refillable bottles
The only thing I don’t like are the small plastic bottles in the bathroom for Shampoo Conditioner and Body Wash. I wish they could be replaced with more environmentally friendly refillable bottles
10
Thiago
Дата отзыва: 22 мая 2025
Staff members. Incredible hospitality in all sectors. Location is also a plus. Solaria’s spa is also a must.
Just a couple of minor details in the finishing of the rooms. Did not take away from the whole experience, though.
Just a couple of minor details in the finishing of the rooms. Did not take away from the whole experience, though.
20
Sep d
Дата отзыва: 20 мая 2025
Очень красивый отель с чистыми номерами. Получил бесплатное обновление в первую ночь и не было проблемой заказать другой день, так что мы могли освежиться перед поездкой в аэропорт. Завтрак вкусный и имеет много разнообразия. А еще самый добрый персонал! Они помогают вам во всем, если вы этого желаете и ничего особенного. Они также организовали такси из аэропорта и обратно. Обслуживание номеров также было отличным, вкусная еда и напитки! Расположение отеля идеальное, в ОК (боковая улица) .
10
Laura
Дата отзыва: 19 мая 2025
Posizione eccellente, Hotel delizioso, hall caratteristica e personale eccezionale. Io avevo prenotato una stanza "Solarium Balcony King room city view" che era bella e spaziosa. I miei amici che erano in una stanza standard si sono lamentati delle dimensioni.
20
Peter T
Дата отзыва: 17 мая 2025
В этом отеле самый замечательный персонал. Они предлагали помощь перед тем, как просить и давали отличные советы для исследования местности - еда, сайты, и обмен валюты. Перед тем, как сесть на утренний рейс без времени на завтрак, они собрали его, чтобы отправиться. Бронировать личные автомобили было очень удобно с ними. Все зоны внутри номера и общих зон были красивыми и исключительно обслуживаемыми. Так повезло найти такой замечательный отель, очень чистый и отличное расположение для осмотра достопримечательностей!
10
Judy
Дата отзыва: 16 мая 2025
The room was clean and comfortable and the staff were very friendly and helpful. Would definitely stay here again.
Nothing.
Nothing.
8
Vincent
Дата отзыва: 15 мая 2025
The staff are fantastic, breakfast lovely and the location brilliant. If we go to Hanoi again we would definitely stay at the Solaria.
The room was nice but could have been a bit more spacious
The room was nice but could have been a bit more spacious
10
Marco
Дата отзыва: 14 мая 2025
Wir hatten eine wunderbare Zeit im Solaria. Hotel hat eine tolle Lage.
Ruhig und doch alles in der Nähe.
Das Team ist eine 12, wow alle so hilfsbereit.
Wir haben uns noch nie so aufgehoben gefüllt.
Das wir weiter mussten
Das wir weiter mussten
20
Resort322529
Дата отзыва: 13 мая 2025
Персонал был супер добрым и полезным.
Еда на завтрак была высшего качества.
Номера были чистыми и просторными.
Отель очень хорошо расположен, в старом квартале, недалеко от озера.
Очень кстати, если хочешь исследовать Ханой.
Определенно место, где можно рекомендовать!
8
Tlalane
Дата отзыва: 13 мая 2025
The carpets in the general areas could be cleaner, and a long mirror in the room would be a great addition.
10
H
Дата отзыва: 13 мая 2025
員工服務非常好 可以感受到員工的熱情
早餐有單點也有自助早餐 而且非常好吃
地點也非常便利
下次一定會再來這個飯店
一切都很滿意
一切都很滿意
10
Chloe
Дата отзыва: 12 мая 2025
Without a doubt, the best customer service from the staff we experienced on our entire trip. Or any other trip in any other country we have ever been to for that matter. Everyone we interacted with was incredibly friendly, warm and helpful and went above and beyond to assist us whenever we required anything. We regretted not staying longer! The rooms were big, beautiful and spacious. It's in a great location with everything you need on your doorstep. My partner and I both had massages at the spa and were both happy.
Not one complaint!
Not one complaint!
7
Btm
Дата отзыва: 12 мая 2025
Great location. Nice rooms. Nice rooftop bar. Good breakfast.
Bath/shower covered in mould. Very unhygienic. I expected a portion of my room rate to be returned but the staff just said they “may” fix the mould problem. No pool.
Bath/shower covered in mould. Very unhygienic. I expected a portion of my room rate to be returned but the staff just said they “may” fix the mould problem. No pool.
10
Aurore
Дата отзыва: 12 мая 2025
Un super hôtel au personnel nombreux et très attentionné. Tout est fait pour que le séjour soit excellent. La chambre était grande, calme et très propre. La situation est idéale, à deux pas du lac. Le petit-dejeuner est excellent et varié.
10
Lara
Дата отзыва: 11 мая 2025
The location was great! Friendly staff and nice spacious room.
10
Yves
Дата отзыва: 10 мая 2025
Die Mitarbeiter sind aussergewöhnlich. Dieses Hotel macht mit der Auswahl und dem Training ihrer Mitarbeitereiniges richtig von dem andere wohl noch lernen können. Herzlich, interessiert, kommunikativ und verbindlich sind einge Atribute die das Team mitbringt und dies gilt für jede Person die im Hotel arbeitet.
Es gibt wenig auszusetzen. Höchstens das die Gänge und machmal das Badezimmer nicht Klimatisiert ist.
Es gibt wenig auszusetzen. Höchstens das die Gänge und machmal das Badezimmer nicht Klimatisiert ist.
10
Astrid
Дата отзыва: 09 мая 2025
Chambre magnifique, emplacement excellent, rooftop superbe pour profiter d’un bon cocktail avec vue sur Hanoi…restaurant un des meilleurs de la ville !
10
Patrick
Дата отзыва: 08 мая 2025
Brekky was standard fare. It was what you would expect from a hotel in this price range. Certainly I had no issues with the breakfast.
Happy with what i experienced.
Happy with what i experienced.
9
Maria
Дата отзыва: 07 мая 2025
By far the most friendly and efficient staff out of all our stays in Vietnam - everyone is friendly, but at the Solaria it is in a different class. Hotel location is perfect, very to everything in Old Town, but tucked away enough to get a good night’s sleep.
10
E
Дата отзыва: 07 мая 2025
Amazing staff from reception all the way to the rooftop
9
Corinna
Дата отзыва: 06 мая 2025
Das Hotel liegt sehr zentral und die Mitarbeiter sind sehr zuvorkommend und hilfsbereit.
10
Gina-marie
Дата отзыва: 05 мая 2025
Everything! Great Location very close to the lake with a fabulous roof top bar boasting sensational views. Amazing staff who go out of their way to make you feel at home. They honestly could not do enough to help us and even let us use a room on our last day to shower before we caught the train to SAPA and sent us off we snacks for the train. Well appointed rooms with comfortable beds, great water pressure and excellent climate control.
9
Veena
Дата отзыва: 05 мая 2025
The location and the staff was amazing, they took care of everything A to Z and made sure that everything was perfect. An amazing experience and must say the staff are at the top of their game in terms of customer service.
Maybe the room could have been much bigger but given that it's in the old quarter it looks like we have to compromise space for convenience.
Maybe the room could have been much bigger but given that it's in the old quarter it looks like we have to compromise space for convenience.
10
Pauline
Дата отзыва: 05 мая 2025
Central Location. Lily who checked us in was very lovely and kind. She made a wonderful start to our stay. All other staff have been very helpful and accommodating. They have allowed and encouraged us to take away our breakfast when we have to leave early due to a tour. They even had a shower that you can use after you have checked out as our flight was very late at night.
Smaller and mediocre room however, the service and breakfast made it amazing.
Smaller and mediocre room however, the service and breakfast made it amazing.
10
John
Дата отзыва: 04 мая 2025
Great location, staff were exceptionally friendly, balcony room was fantastic.
7
Chiara
Дата отзыва: 04 мая 2025
The hotel is central near the lake so really good to explore Hanoi. What I realized though in Vietnam is that everything is way over rated restaurants, hotels etc
The rooms are small and dark. We were told we were upgraded to a better room only to then realize they gave us that room because there was deafening construction next door - they pretended they didn’t know and it went on ALL night. We managed to change room luckily. The breakfast is okay but could definitely be better.
The rooms are small and dark. We were told we were upgraded to a better room only to then realize they gave us that room because there was deafening construction next door - they pretended they didn’t know and it went on ALL night. We managed to change room luckily. The breakfast is okay but could definitely be better.
10
Sonia
Дата отзыва: 03 мая 2025
Every Staff member was amazing, Ryan provided each and every detail. Location was just perfect everything was 5 mins away!
Rooms are just little small
Rooms are just little small
9
Qiao
Дата отзыва: 03 мая 2025
The staff are exceptional in their service.
Breakfast is delicious with decent amount of variation.
Special shout out to the staff Tamila, Lily, Grace and Ryan!
9
Barbara
Дата отзыва: 02 мая 2025
The staff was very friendly and helpful, which we especially appreciated for our first hotel in Vietnam. The location was central and very close to Hoàn Kiếm Lake and the sights in the Old Quarter. Also, the breakfasts were terrific!
9
Quentin
Дата отзыва: 02 мая 2025
The restaurant offers some of the best food we’ve ever eaten, including places like the Dorchester in London. We chose the set menu. The staff are simply wonderful. The Sky Bar is the place to be in the evening. If I travel to Hanoi again, I won’t eat or stay anywhere else. The room was fine, but do not expect the room or corridors to be as polished as a newly built hotel. This hotel is popular and busy, with very good amenities, but not brand new. The reception, bars, and restaurants are fantastic. Above all, it is staffed by some of the warmest, most helpful people. Five stars.
Nothing
Nothing
9
Adriana
Дата отзыва: 01 мая 2025
Location was great and rooftop bar was amazing
Rooms a little small
Rooms a little small
10
R
Дата отзыва: 01 мая 2025
This is value for money. You are right in the heart of the old quarter and just about everything you want to see is within walking distance. The staff are exceptional, super friendly and you feel like they sincerely want you to enjoy Hanoi and your stay at Solaria. The rooms are very clean. The buffet breakfast sufficient for a great start to your day and then finish each night off with a cocktail or two at their rooftop bar. This is a hidden a gem. We will definitely be staying here again when we return to Hanoi.
10
B
Дата отзыва: 29 апреля 2025
Centrally located in the old quarter and ideal spots for all attractions and pick up for tours. Everything was easily accessible and friendly staff attending to our needs.
None at all
None at all
10
Tomomi
Дата отзыва: 28 апреля 2025
ドアマン、レセプション、レストランのすべてのスタッフがおもてなしの心で親切にしてくれました。
繁華街に近くて、観光、食事、マッサージと楽しめました。
強いてあげるなら、混雑エリアのため車に乗るのが少し大変かな。でも、ドアマンの方が荷物運びを手伝ってくれたから大丈夫でした。
強いてあげるなら、混雑エリアのため車に乗るのが少し大変かな。でも、ドアマンの方が荷物運びを手伝ってくれたから大丈夫でした。
9
Julia
Дата отзыва: 27 апреля 2025
l'hôtel Solaria est très bien placé dans Hanoï à la fois au cœur de la ville et au calme. Le petit déjeuner est excellent avec une belle vue en hauteur sur la ville. Le rooftop bar est très agréable avec de bons cocktails et des prix doux pour les clients de l'hôtel. L'ensemble du personnel est très attentif et aidant. Nous avons passé un très bon séjour dans cet établissement. Nous avons tardivement découvert le restaurant du rez-de-chaussée de l'établissement, MIA'S restaurant qui offre une diversité et une qualité de cuisine exceptionnels. Je regarde cet établissement.
un problème de bruit de ventilation sur le toit voisin
un problème de bruit de ventilation sur le toit voisin
9
Jo
Дата отзыва: 26 апреля 2025
Staff extremely friendly and helpful. Excellent welcome with drink and cake. Great location. Delicious breakfast.
10
Denise
Дата отзыва: 25 апреля 2025
Das Hotel liegt in Fussdistanz zur Altstadt. Es gibt eine schöne Rooftop Bar :) Das Zimmer war auch sehr gross, wir bekamen ein Upgrade, weil es unsere letzte Nacht auf der Reise war. Freundliches Person und sehr gutes Frühstück mit riesiger Auswahl. Wir würde wieder kommen und das Hotel weiterempfehlen!
Nichts
Nichts
10
Karmen
Дата отзыва: 25 апреля 2025
Great location, great staff, great rooftop bar, great spa, great rooms. Excellent hotel in the heart of the old quarter. Highly recommend.
Leaving!!! We did not want to leave!
Leaving!!! We did not want to leave!
10
Mark
Дата отзыва: 25 апреля 2025
Staff, location, spa and rooftop bar. In house food was excellent.
9
Allison
Дата отзыва: 24 апреля 2025
The staff at Solaria are absolutely amazing - very attentive, friendly and helpful. Their breakfast was excellent with lots of choice and high quality creations. Rooftop bar has a good sunset view. The beds were very comfortable and the air conditioning was quiet and worked well. Location was wonderful with alot of good restaurants nearby and lots of cute handicraft shops.
The bathrooms could use a deep clean. Windows were inward facing so the room felt a bit dark. Noise from the hallway (doors opening and closing) traveled into the room.
The bathrooms could use a deep clean. Windows were inward facing so the room felt a bit dark. Noise from the hallway (doors opening and closing) traveled into the room.
9
Sandra
Дата отзыва: 24 апреля 2025
Perfekte Lage für einen Kurztripp nach Hanoi, direkt in der Altstadt um die Ecke vom See. Das Personal war super nett und aufmerksam, man hat uns sogar ohne Aufforderung für unsere bevorstehende Zugfahrt ein Lunchpaket gepackt. Schöne Rooftop Bar, nie überlaufen. Wir haben über das Hotel eine Mini Kreuzfahrt in die Halong Bucht inklusive Transfer gebucht, hat alles perfekt geklappt. Die Zimmer sind recht übersichtlich, bei der Sauberkeit gibt es noch Verbesserungsbedarf, aber das wäre kein Grund, dieses Hotel nicht noch mal zu buchen.
9
Vanina
Дата отзыва: 23 апреля 2025
Personnel disponible, agréable et efficace.
Chambre avec lit King size super.
Excellent petit déjeuner
Rien
Rien
10
Pamela
Дата отзыва: 22 апреля 2025
Excellent location, right near Hoan Kiem Lake and St Joseph’s Cathedral. Susan took wonderful care of us and went above and beyond to ensure a memorable stay.
9
Joanne
Дата отзыва: 21 апреля 2025
Excellent location.
Very kind service, with eager and helpful staff.
Room was very comfortable, and very thankful they allocated us a quieter room.
Breakfast - they served us cold food which was disappointing (American breakfast with cold scrambled eggs, cold sausage, cold grilled soggy tomatoes..) Had to return the food to the kitchen. To their credit they were subsequently able to serve warm food
Breakfast - they served us cold food which was disappointing (American breakfast with cold scrambled eggs, cold sausage, cold grilled soggy tomatoes..) Had to return the food to the kitchen. To their credit they were subsequently able to serve warm food
10
Jason
Дата отзыва: 21 апреля 2025
Very well organised and rooms big breakfast lovely
Staff fantastic
10
Siew
Дата отзыва: 21 апреля 2025
The hotel was conveniently located near the night market and places of attraction. The hotel room was very clean and staff were very friendly. Especially Lily, Tamila and other staff who go for the extra miles to help us to liaise for our halong bay trip. We have a great stay here
9
Megan
Дата отзыва: 20 апреля 2025
Amazing service, very comfortable bed, great breakfast, and lovely room/ shower
10
Claudia
Дата отзыва: 20 апреля 2025
Im old quarter gelegenes, und dennoch ruhiges und sehr geschmackvoll eingerichtetes Hotel zwischen Kathedrale und Hoan Kiem-See. Zimmer ausreichend, ruhig und sehr sauber. Tolle rooftop-Bar mit hervorragenden Cocktails und chilliger Musik. Exzellentes Frühstück (warm und kalt, international und vietnamesisch), es können sowohl Speisen à la carte gewählt werden plus das vielfältige Buffet genutzt werden. Für dieses Hotel ist aber besonders der absolut außergewöhnliche und exzelltende Service hervorzuheben, den wir so noch nie erlebt haben: Alle Mitarbeitenden waren extrem freundlich, zuvorkommend und hilfsbereit, dabei völlig unaufdringlich. Wir erhielten Hilfe bei der Buchung von Taxis per Grab-App, wir konnten mehrmals unser Gepäck kostenfrei und für mehrere Tage deponieren, wir erhielten kostenlos Lunchpakete für unsere Weiterreise und das Angebot, uns noch duschen und umkleiden zu können (obwohl wir bereits ausgecheckt waren), außerdem noch ein kleines Abschiedsgeschenk. Wir waren einfach sprachlos angesichts so viel Freundlich- und Zuvorkommenheit. Wir empfehlen dieses Hotel unbedingt weiter und werden mit Sicherheit wiederkommen!
absolut nichts!
absolut nichts!
9
Gilmore
Дата отзыва: 19 апреля 2025
Hoge kwaliteit service en hartstikke vriendelijk personeel. We hebben echt genoten van ons verblijf en zullen opnieuw voor dit hotel kiezen als we ooit weer naar Hanoi gaan. De centrale ligging was ook ideaal.
-
-
9
Rares
Дата отзыва: 19 апреля 2025
Solaria Hotel in Hanoi is an excellent choice for anyone visiting the city. The staff is incredibly friendly and always willing to help, making the stay even more enjoyable. The food is delicious, with a good variety to suit different tastes. Its location is perfect—right in the heart of Hanoi, making it easy to explore the city’s main attractions. Highly recommended!
9
Paul
Дата отзыва: 19 апреля 2025
Nous avons tout aimé : la gentillesse du personnel, le confort de la chambre , les repas d’une saveur incomparable au restaurant, le massage au SPA , bref il faut tout essayer.
10
Gonzalo
Дата отзыва: 18 апреля 2025
El personal que fue muy amable, además del restaurante Mias. El hotel está céntrico. Muy recomendable
Quedarme solo un día
Quedarme solo un día
10
Emeline
Дата отзыва: 18 апреля 2025
Personnel au petit soin. Nous avons été très bien accueillis. Avec une bonne boisson et une part de gâteau. Durant tout notre séjour le personnel était très prévenant et disponible.
La chambre que nous occupions était très propre. Seul bémol, l'isolation du bâtiment. Nous avions parfois l'impression d'être au milieu de la rue.
Petit déjeuner incroyable, très complet.
Merci pour votre accueil. Lors de notre départ nous avons pu bénéficier d'un joli cadeau offert par l'établissement. Merci encore pour tout. Nous recommanderons votre établissement'
L'isolation du bâtiment. Nous avions parfois l'impression d'être au milieu de la rue.
L'isolation du bâtiment. Nous avions parfois l'impression d'être au milieu de la rue.
10
Kher
Дата отзыва: 18 апреля 2025
Service is above and beyond . Grace remembers everyone by name. The whole team is excellent , hospitable and polite
7
Patricia
Дата отзыва: 17 апреля 2025
Breakfast was great. Location was great. The staff are super kind and helpful.
The two rooms I had were just so-so. Kind of small and both very dark and gloomy. (Especially for the price).
The two rooms I had were just so-so. Kind of small and both very dark and gloomy. (Especially for the price).
8
Uwe
Дата отзыва: 17 апреля 2025
Optimal in der Altstadt und am Hoan Kiem See gelegen und mit gutem Komfort ausgestattet. Sehr (fast schon übertrieben) freundliches Personal und tolles Frühstück
Blick aus dem Fenster unseres Zimmers auf die Dächer der Nachbargebäude, wo sich auch ein akustisch störendes Klimagerät befand. Außerdem sah sich das Hotel leider außerstande (da unsere Weiterfahrt per Bahn erst abends erfolgte), uns ein Late-Check-Out anzubieten
Blick aus dem Fenster unseres Zimmers auf die Dächer der Nachbargebäude, wo sich auch ein akustisch störendes Klimagerät befand. Außerdem sah sich das Hotel leider außerstande (da unsere Weiterfahrt per Bahn erst abends erfolgte), uns ein Late-Check-Out anzubieten
10
Julie
Дата отзыва: 17 апреля 2025
Tout était parfait ! Le personnel est très gentil et aux petits soins. Merci !
Hôtel très bien situé et très propre !
Je conseille également le spa de l’hôtel.
10
Sharon
Дата отзыва: 17 апреля 2025
The service was incredible from the moment I arrived to the minute I left. Everyone was friendly and super helpful.
They didn’t appear to offer room service which might have been an issue if I’d stayed longer. The restaurant downstairs was wonderful though!
They didn’t appear to offer room service which might have been an issue if I’d stayed longer. The restaurant downstairs was wonderful though!
10
Jochen
Дата отзыва: 16 апреля 2025
Super nettes Personal. Zimmer recht klein und teilweise nur kleine Fenster ohne Aussicht, aber für Städtetrip cöllig ok. Super Zentrale Lage. Tolle rooftop Bar
Zimmer recht klein und dunkel
Zimmer recht klein und dunkel
10
Elizabeth
Дата отзыва: 16 апреля 2025
This hotel is in a great location, near the lake and in the old quarter but in a side road so a little quieter and easier to get to.
The rooms were spacious and clean, prepared with care and attention to detail.
The breakfast was amazing, with so much choice and everything so fresh. The roof terrace is a bonus, we loved it.
Most of all the staff were really lovely, friendly and attentive, particularly Tamila and Grace, and made us feel so welcome every time we returned to the hotel.
8
Thomas
Дата отзыва: 16 апреля 2025
Centrally located, great staff and service. Room very comfortable
9
Holland
Дата отзыва: 16 апреля 2025
Everyone on staff that we encountered was very helpful and knowledgeable, especially Ms Lily and Mr Ryan.
There were little bugs in the bathroom the first day, then my wife got several bug bites overnight. Additionally, I had a large dragonfly land on my ankle in the bedroom area (which I released out the balcony door).
There were little bugs in the bathroom the first day, then my wife got several bug bites overnight. Additionally, I had a large dragonfly land on my ankle in the bedroom area (which I released out the balcony door).
10
Cynthia
Дата отзыва: 15 апреля 2025
Personeel was fantastisch, kon niet beter. Vriendelijkste en meest behulpzame personeel dat we hebben gehad. Kregen nog uit het niets een lunchpakket mee voor tijdens onze busreis. Ontbijt was één van de beste wat we hebben gehad tijdens onze rondreis. Mooi dakterras, lekkere cocktails. Kortom, fantastisch hotel!
Het weer :)
Het weer :)
10
West
Дата отзыва: 15 апреля 2025
Super charming hotel! Excellent and very friendly customer service! The family room was perfect for us.
10
Emily
Дата отзыва: 14 апреля 2025
Great staff, so kind and attentive. Beautiful location, a pedestrian street. Near the lake. Great spa facilities
10
Ralf
Дата отзыва: 14 апреля 2025
Sehr gut gelegenes Hotel im Old Quater! Personal super freundlich und sehr hilfsbereit. Kann das Hotel wirklich empfehlen.
10
Henri
Дата отзыва: 13 апреля 2025
We had a wonderful stay at Solaria hotel. The staff are truly exceptional and will go above and beyond to make your stay memorable.
The location is great, right near the lake, night markets, restaurants and cafes. The rooms are clean, beds are comfortable, they even offered to put on a mattress topper for us which made the bed even more comfortable.
We had a lovely stay and would highly recommended to anyone travelling to Hanoi.
Special mentions to Susan and Grace who were amazing and so friendly.
10
Jeanette
Дата отзыва: 13 апреля 2025
Such a great location everything was nearby the hotel staff were exceptional, extremely helpful and informative Mr Liam, Ms Susan, Ms Daria, Ms Mary. We felt at home as soon as we arrived we booked some fantastic tours they collected us from the airport and sorted us out with a sim card always very welcoming nothing was too much trouble lot's of food choices nearby but the hotel restaurant was very good we ate there twice breakfast was excellent with freshly cooked food and lots of options they provided us with food when going on day trips would love to return when visiting Vietnam
Nothing everything was excellent
Nothing everything was excellent
10
Henriette
Дата отзыва: 13 апреля 2025
Locatie hotel kan niet beter. Midden in Old Quarter. Geen geluidsoverlast .Het personeel deed alles om het je naar de zin te maken. Altijd belangstellend. Ontbijt super. En restaurant kun je ook goed eten. Mooie sky bar. Onder HÔTEL restaurant Mia’s. Heerlijk eten. Wij komen beslist terug.
10
Alex
Дата отзыва: 13 апреля 2025
Das Personal ist einzigartig aufmerksam. Tolles Hotel in toller Lage.
10
Alex
Дата отзыва: 13 апреля 2025
Service wie in einem 5 Sterne Hotel. Das Personal war so aufmerksam. Tolle Lage.
Preise in der Bar auf dem Dach für vietnamesische Verhältnisse wirklich teuer
Preise in der Bar auf dem Dach für vietnamesische Verhältnisse wirklich teuer
8
Alain
Дата отзыва: 13 апреля 2025
Un accueil très chaleureux merci à Suzan pour toutes les explications. Soirée sur le roof top très agréable. Le personnel est au top. Tout est fait pour facilité notre séjour je recommande car très proche du centre nous avons tout fait à pied
9
Bartmiddeldorp
Дата отзыва: 12 апреля 2025
Zeer goede ontvangst en behulpzaam personeel. Rooftop is gaaf (wel prijzig). Locatie is goed. En ontbijt is echt geweldig!!
10
Ewa
Дата отзыва: 12 апреля 2025
Perfect stay! The location is excellent, breakfast is extraordinary, the staff is more than helpful and welcoming.
10
Kevin
Дата отзыва: 11 апреля 2025
This has been one of the best places I have stayed.
The staff couldn’t do enough for you. We had a couple day stay, left to go to Cat Ba. When we came back to Hanoi before our onward travel they let us store our bags & use a room for a shower. Totally great service.
10
Robert
Дата отзыва: 11 апреля 2025
The location to the lake in the old quarter was convenient. Deria checked us in and was thorough and helpful. Lilly always greeted us with a smile and was very helpful and understanding. We stayed three nights and returned for one night after going to Cat Ba. Lilly remembered us from our first visit
Our shower had a couple areas that were in need of fresh caulk.
Our shower had a couple areas that were in need of fresh caulk.
10
Nici
Дата отзыва: 11 апреля 2025
We had an exceptional stay at this hotel! The staff were incredibly friendly and accommodating, always willing to help and genuinely interested in making our stay as enjoyable as possible.
Our room was well-equipped and the bed was very comfortable. The breakfast buffet was impressive, with a wide variety of delicious options.
We were even surprised with a complimentary lunch packet on our departure day, and the hotel kindly stored our luggage for 4 days after we checked out.
The hotel's location is also excellent.
Overall, we were thoroughly satisfied with our stay and would highly recommend this hotel to anyone looking for a warm and welcoming place to stay.
8
Robert
Дата отзыва: 10 апреля 2025
Wonderful staff - super kind and attentive. Wonderful roof top bar and area to lounge. Great location. Nice, albeit slightly small rooms.
Rooms a bit smaller than anticipated and some had small windows.
Rooms a bit smaller than anticipated and some had small windows.
10
Margaret
Дата отзыва: 09 апреля 2025
The decor was cool, the rooftop bar was super, staff super friendly and the breakfast exceptional.
Nothing
Nothing
10
Sebastian
Дата отзыва: 09 апреля 2025
Super Lage in der Altstadt ! Extrem freundliche Belegschaft , besonders Paul der sehr gut deutsch sprach !!!
Sehr empfehlenswertes Hotel mit super Essen und toller Sky bar !!!
Kommen gerne wieder
10
Juhi
Дата отзыва: 09 апреля 2025
The staff were extremely accommodating and so friendly! They really made sure our stay was as best as possible, and made it a personal experience. Like to shout out to Grace for making our stay in Solaria even more comforting and welcoming!!
Nothing!
Nothing!
10
Havard
Дата отзыва: 08 апреля 2025
Everyone was extremely accommodating and hospitable. I was fortunate to book a room with the balcony which had a nice side view out. Highly recommend:
I liked everything.
I liked everything.
10
Chunghan
Дата отзыва: 07 апреля 2025
早餐很豐盛，地點方便，距離還劍湖走路約3分鐘，飯店員工很熱情也很友善，尤其櫃檯的Lily超sweet，我們預約的車過了時間還沒到還主動幫我們聯絡駕駛，比較可惜的是房間隔音不是很好，門外如果有人大聲講話都聽得到，但瑕不掩瑜，下次去河內還會選擇這裡入住
10
Emily
Дата отзыва: 06 апреля 2025
The staff are one of the best I have met in my life and I have worked in hospitality in Mayfair London. The location is perfect, the facilities and spa are great and well priced.
By far the best reason to visit is the staff treatment. Especially Susan and Lily.
A little tired and a little noisy but would happily book there every time
A little tired and a little noisy but would happily book there every time
10
Sylvie
Дата отзыва: 06 апреля 2025
Emplacement très bien situé , propreté nickel , confort de la literie et personnel au top
Je recommande, si je devais revenir à Hanoi je reviendra l hôtel Solaria 👍👍👍
10
George
Дата отзыва: 04 апреля 2025
The Manager Liam and his team were 100% helpful and were very approachable they went that extra mile from booking our boat trip helping with room change. I would highly recommend Solaria Hanoi hotel.
8
Tammy
Дата отзыва: 03 апреля 2025
Cute little boutique hotel in hesrt of old quarter stayed two separate nights in between Ha long Bay ,staff are super friendly and check in was easy, Both Susan and Mr Liam were very accomodating and informative.
On our early departure, we were to early for breakfast, so they packed us travel packs as they didn't want us travelling on an empty stomach.
Would recommend this hotel and would definitely stay again.
10
Clément
Дата отзыва: 03 апреля 2025
Très bien situé, staff exceptionnel et très bon restaurant Vietnamien. Attention les chambres sur les étages bas ont vue sur un mur. Préférez les chambres avec vue sur ville.
10
Genest
Дата отзыва: 03 апреля 2025
Hôtel très bien situé, délicieux petits déjeuners et belle terrasse sur le toit de l'hôtel. Cependant ce qui fait la grande force de cet hôtel c'est vraiment la gentillesse et l'efficacité de tout le personnel. On s'assure que chaque client passe un bon moment lors de son séjour.
8
Christine
Дата отзыва: 02 апреля 2025
Enjoyed the take away breakfast due to early departure to airport.
10
Janine
Дата отзыва: 01 апреля 2025
Amazing. Staff were lovely from start to finish.
10
Cass
Дата отзыва: 01 апреля 2025
Breakfast was excellent. I asked for a mattress topper which was perfect. The beds were good but I had a bad back. The staff were fabulous. Our room was nice. The spa treatment was the best in Vietnam.
Nothing.
Nothing.
10
Akvile
Дата отзыва: 01 апреля 2025
We really enjoyed our stay at Solaria Hotel, the service from the second we stepped in the hotel was exceptional. Food in the restaurant was the best we have eaten in Vietnam, drinks on the terrace were fabulous and the best massage I have ever had was in Solaria spa. Attention to detail was fabulous too. Highly recommend!
Nothing - I wish we stayed longer!
Nothing - I wish we stayed longer!
10
Kerstin
Дата отзыва: 31 марта 2025
Super Hotel in a Perfect Location. On arrival we were given a room upgrade with no extra cost and when we left they provided us with food and drinks for our train journey to Sapa. Staff were very friendly and helpful in particular Lily and Grace.
10
Jessica
Дата отзыва: 29 марта 2025
Amazing hotel - friendly and helpful staff. The location was ideal. Breakfast was really nice. The room was comfortable and clean. The reception area looked artistic.
None!
None!
10
Catherine
Дата отзыва: 28 марта 2025
La localisation, le petit déjeuner, le personnel, le roof top, le confort de la chambre .
Hotel super à tout point de vue
Rien
Rien
10
Daniel
Дата отзыва: 28 марта 2025
Amazing experience, staff were incredible, always helpful and made our stay perfect
10
Daytona
Дата отзыва: 27 марта 2025
Everything was great. Super lovely and helpful staff, rooms are spacious and clean, rooftop bar is a hidden gem for photos, and great neighbourhood. Would definitely recommend.
10
Nicole
Дата отзыва: 27 марта 2025
Tolle Lage, super nettes Personal , super Frühstück
10
Heidemarie
Дата отзыва: 26 марта 2025
Sehr zentral. Sehr freundliches und zuvorkommendes Personal. Schöne Skybar. Gutes Frühstück.
10
Sebastian
Дата отзыва: 25 марта 2025
Great location, fantastic stuff, excellent breakfast- can choose extra options from the menu, good view from the roof bar.
Stayed only for 2 nights.
Stayed only for 2 nights.
10
Goto
Дата отзыва: 25 марта 2025
立地、ホスピタリティが大変よいホテルでした。朝食も満足です。帰りのフライトが朝早いため、朝食用にサンドイッチ＆フルーツ＆ヨーグルトのお弁当を持たせてくれまひた。また泊まりたいと思います。
ないです。
ないです。
9
Lisa
Дата отзыва: 25 марта 2025
The property is in a great, central location but very quiet for sleeping. We were able to explore around the busy city and come back easily to the hotel for a break. The roof top bar is a wonderful spot to sit and relax and enjoy the view. However, the best part about the hotel is the staff! Ryan and everyone who works there was so helpful, friendly and accommodating. We booked some tours and tickets through the hotel and things were organised perfectly. I have travelled all over Asia and the staff at The Solaria will stand out as among the best. I highly recommend this hotel if you are staying in Hanoi.
Everything was good for us. I’ve seen the reviews of the beds but for me, they were very comfortable. One small improvement could be more space to store clothing.
Everything was good for us. I’ve seen the reviews of the beds but for me, they were very comfortable. One small improvement could be more space to store clothing.
10
Francois
Дата отзыва: 23 марта 2025
L’emplacement de l’établissement est très bon.
L’acceuil par Lily a été remarquable, avec énormément d’informations utiles pour passer un super séjour.
Nous avons été upgradé pour un chambre au 7e etage.
Le déjeuner était exceptionnel (commande a la carte + buffet a volonté).
Le personnel était au petits soins (lunch gratuit pour notre sejour vers Ha Giang, consigne gratuite de nos bagages, cadeau en fin de séjour)
FÉLICITATIONS !
Rien
Rien
9
Philip
Дата отзыва: 22 марта 2025
Great location, the staff were excellent, roof top bar is a great place to sit and unwind. Great restaurant downstairs serving awesome food. Also on the weekend when the roads are closed, there is no traffic between the hotel and the lake/old quarter
Larger tour buses can’t get to the hotel, you may have to walk a short distance to a meeting point.
Larger tour buses can’t get to the hotel, you may have to walk a short distance to a meeting point.
10
Martine
Дата отзыва: 21 марта 2025
Perfekte Lage, sehr freundliches und hilfsbereites Personal! Sehr gutes Frühstück, würden jederzeit wiederkommen und können das Hotel wärmsten empfehlen
-
-
10
Jochen
Дата отзыва: 20 марта 2025
Super zentral gelegenes Hotel mit unglaublich freundlichem Personal. Tolles Frühstück im 8. Stock mit Aussicht und darüber eine Skybar.
Alles top. Man sollte jedoch aufeinander Zimmer mit richtigem Fenster achten, da sonst recht dunkel.
Teilweise kleine Fenster
Teilweise kleine Fenster
10
Luc
Дата отзыва: 19 марта 2025
De toplocatie, super vriendelijk personeel en heerlijk eten.
9
Melissa
Дата отзыва: 19 марта 2025
In a great location. Rooms really well appointed and comfortable, Buffet breakfast was delicious
Nothing
Nothing
9
Karen
Дата отзыва: 18 марта 2025
The hotel was in a great location. Accomodation was very clean, good size rooms, comfortable bedding and excellent staff
10
Tamara
Дата отзыва: 17 марта 2025
Love the hotel decor and the wonderful services.
No complaint
No complaint
9
Ian
Дата отзыва: 17 марта 2025
The location of the hotel was fantastic - right in the heart of Old Hanoi. The rooftop bar was an added bonus. The staff were friendly and extremely helpful when it came to arranging excursions. We could not have wanted a better hotel for our short stay in Hanoi. I would not hesitate in recommending Solaria Hotel.
7
Frédéric
Дата отзыва: 16 марта 2025
L’emplacement
L’excellent restaurant le Mia’s juste en dessous.
La chambre sans charme , sombre avec une vue laide. Sol pas super clean . Poisseux . Plus proche d’un 3 étoiles qu’un 4.
La chambre sans charme , sombre avec une vue laide. Sol pas super clean . Poisseux . Plus proche d’un 3 étoiles qu’un 4.
9
Michael
Дата отзыва: 16 марта 2025
Absolut top. Personal sehr freundlich und zuvorkommend, beste Lage, Zimmer funktional eingerichtet. Sehr empfehlenswert. Und das ganze wurde übertroffen, als wir noch für unsere Zugreise von Ha Not nach Da Lang Lunchpakete erhalten haben.
es gab nichts zu bemängeln
es gab nichts zu bemängeln
10
Rolf
Дата отзыва: 15 марта 2025
Wir waren 5 Nächte in diesem schönen Hotel. Bei unserer Ankunft wurden wir herzlich von Susan empfangen und fühlten uns sofort wie zu Hause. Das Frühstück ist Top , das Mias Restaurant sehr gut und die Skybar ist ein Besuch wert. Alle Mitarbeiter sind freundlich, hilfsbereit und gut gelaunt. Wir hatten eine super Zeit im Solaria . Wir kommen sehr gerne wieder.
Alles ist Top !!!
Alles ist Top !!!
9
Agnieszka
Дата отзыва: 13 марта 2025
Bardzo miły, przyjazny i uczynne personel. W rooftop barze również personel jest na najwyższym poziomie. Super lokalizacja w starej części miasta. Czysto, dobre śniadania.
Pierwszej nocy dostaliśmy pokój, który jest między pokojem osób sprzątających, a drzwiami na klatkę. Było bardzo , bardzo głośno od wczesnego rana, nawet nie pomagały stopery do uszach , nie dało się spać. To była najgorsza noc na naszym całym wyjeździe. Na całe szczęście personel od razu to zauważył i przeniósł nas do innego pokoju i było o wiele lepiej. Tamten pokój nie powinien w ogóle być udostępniany dla gości.
Pierwszej nocy dostaliśmy pokój, który jest między pokojem osób sprzątających, a drzwiami na klatkę. Było bardzo , bardzo głośno od wczesnego rana, nawet nie pomagały stopery do uszach , nie dało się spać. To była najgorsza noc na naszym całym wyjeździe. Na całe szczęście personel od razu to zauważył i przeniósł nas do innego pokoju i było o wiele lepiej. Tamten pokój nie powinien w ogóle być udostępniany dla gości.
10
Birgit
Дата отзыва: 12 марта 2025
Die freundlichkeit und hilfsbereitschaft der Angestellten!
10
Ria
Дата отзыва: 12 марта 2025
Oprechte belangstelling om te zien of alles in orde is/was. Zo nodig pro-actief bijsturen.
Nooit ergens meegemaakt die aandacht en zeer hoge mate van lekker ouderwetse beleefdheid. !!
Topbedden , breed genoeg, met extra-topper.x kussens
Ontbijt : megalekker -eerste keus ingredienten. Veeeel keuze voor elk wat wils !
Restaurant op gelijkvloers- zeer uitgebreid, verzorgde presentaie, vol smaak !
En...uitermate efficient personeel. Kenden je naam na 1 dag en wisten wat je de avond ervoor gegeten hebt. Bovendien 10 % korting voor hotelgasten op de al zeer fatsoenlijk geprijsde kaart.
Absoluut aan te raden in het hotel-jungle-landschap van Hanoi !!
Na lang nadenken....echt niks !!
Na lang nadenken....echt niks !!
10
Daniel
Дата отзыва: 11 марта 2025
The hospitality of Hanoi's Hotels is exceptional. But this Hotels staff was beyond that. Helpful, kind and very nice people. Without any fake gesture. Please keep that attitude.
The small room is really small. But we got an upgrade for 2 nights - so thanks for this as well.
The small room is really small. But we got an upgrade for 2 nights - so thanks for this as well.
10
Sabine
Дата отзыва: 11 марта 2025
We liked everything:
The room was nicely decorated and very clean.
The staff is extremely nice and accommodating. The welcome drink and cake was a nice addition to this welcoming hotel.
The location is perfect to explore the old quarter of Hanoi, but also for any other sight of interest in town. There are many coffee shops and restaurants nearby. We didn’t try the hotel’s restaurant which is probably also very nice.
The breakfast was fantastic. Their breakfast buffet offers a vast selection of Vietnamese and Western food. On top you can order à la carte. The only little thing to complain is that the cappuccino had to be paid extra. The hotel’s rooftop bar is a gem too.
To make long story short. Next time we go to Hanoi, Hotel Solaria would be again our choice.
The only little thing to complain is that the cappuccino had to be paid extra and was not included in the breakfast “deal”.
The only little thing to complain is that the cappuccino had to be paid extra and was not included in the breakfast “deal”.
10
Addiel
Дата отзыва: 11 марта 2025
Gran servicio por parte del staff, el hotel en muy buenas condiciones y cómodo para descansar
El tamaño de mi habitación, podría ser un poco más grande sin embargo no fue problema
El tamaño de mi habitación, podría ser un poco más grande sin embargo no fue problema
10
Michele
Дата отзыва: 11 марта 2025
Loved the Solaria hotel. It was smaller compared to other accommodation we stayed at while in Vietnam , but the room was prefect for 2 people, the staff spoke great english and were so polite and helpful. It was close to the markets and restaurants. Love, loved it. Would come back again:-)
10
Susan
Дата отзыва: 09 марта 2025
Very central
Lovely attentive staff
Good breakfast with plenty of choice and on site restaurant
Very hectic around with scooters but soon got used to it
Very hectic around with scooters but soon got used to it
10
Jana
Дата отзыва: 08 марта 2025
Tolles Hotel, individuell, super Lage, ausgesprochen freundliches Personal. Die Bar ist besonders zu empfehlen!
9
Samantha
Дата отзыва: 07 марта 2025
Solaria Hotel was recommended by family members who had stayed previously and we weren't disappointed. The staff are extremely helpful and will go out of their way to accommodate any needs and are always offering suggestions of where to visit and see in Hanoi. The breakfast every morning was amazing with a great selection of buffet and made-to-order items. Location was great and walking distance to everything you need to see in Hanoi.
Room and bathroom are quite dark due to the darker furnishings and lights on the dim side.
Room and bathroom are quite dark due to the darker furnishings and lights on the dim side.
9
Daniela
Дата отзыва: 07 марта 2025
Super freundliches Personal. Wir sind mit dem Zug weitergereist und haben sogar ein kleines Lunchpaket bekommen.
Lage ist perfekt
20
paul h
Дата отзыва: 06 марта 2025
Недавно я остановился в отеле Solaria в Ханое возле озера Хоан-Ким.
Могу честно сказать, что это был один из моих лучших впечатлений от отеля. В этой поездке я останавливался в 5 различных отелях.
Все коллеги спереди дома, консьерж, ресепшн, завтрак, ресторан и скай-бар не забывая о ведении домашнего хозяйства и обслуживании, все были очень полезны и внимательны. Ничего особенного.
Спред завтрака был удивительным плюс вы могли заказать в меню без дополнительной платы.
Я бы, конечно, остался здесь снова. Это хорошо подходит для местного района.
Paul H
Дата получения опыта: 21 февраля 2025 года
10
Amy
Дата отзыва: 05 марта 2025
Very central Location
Staff couldn’t do enough for you
Clean, Comfy & friendly
great selection for picky eater in a morning for breakfast
Lily was exceptional & made us feel so welcome so a special thank you to her
Sky Bar was beautiful at night all lit up
-
-
8
Sandrine
Дата отзыва: 05 марта 2025
Le personnel qui est très gentil
À la fin nous avons rempli un questionnaire de satisfaction ou j’ai mentionné que le prix payé n’était pas à la hauteur de la chambre
Ils étaient vraiment confus ils nous ont offert les chocolats chauds du matin du petit déjeuner qui a l’origine était payant
Et nous ont préparé des sanchwichs pour notre départ en car
Ils sont vraiment super gentils
Chambre sombre et petite À 85€ la nuit je m’attendais a beaucoup mieux Les photos du site booking donnent plus envie que la réalité
Chambre sombre et petite À 85€ la nuit je m’attendais a beaucoup mieux Les photos du site booking donnent plus envie que la réalité
8
Yuu
Дата отзыва: 04 марта 2025
ホアンキムコ湖すぐ側で、旧市街地の繁華街へは歩いてすぐです。
ハノイ観光で滞在するにはうってつけのロケーションでした。
最終日には荷物を預けさせてもらい、帰ってきたらシャワーも貸してくれるとのことでした。
私は時間がなく使えませんでしたが素晴らしいサービスです。帰りにコーヒーのお土産までいただき大満足でした。
お部屋はとても広がったのですが湯船がなかったのが唯一残念でした。
お部屋はとても広がったのですが湯船がなかったのが唯一残念でした。
10
James
Дата отзыва: 04 марта 2025
Before we had even stepped foot in Vietnam, the team at Solaria reached out to see how they could enhance our trip. For several months myself and Ryan conversed, with him imparting his expert knowledge of both Hanoi and Vietnam, to help us organise our trip.
We were then met by a very friendly and careful driver when we landed late at night at the airport who took us to the hotel which is conveniently located within the Hoan Kiem district, of the Old Quarter, literally a stones throw away from the lake.
The check in process was smooth and simple and both Susan and Lily went out of their way to recommend attractions, made sure we had all the details of the hotel and provided us with SIM Cards which they ensured worked.
The room itself was well appointed and was just what we needed. It had more than enough space for the two of us and the bathroom was huge! Breakfast each day was plentiful with a good array of both Western and Vietnamese options, as well as those for vegetarians.
Each morning we were greeted by a friendly member of staff who provided further recommendations for activities based on the days weather and who checked that you had a good nights sleep and whether there was anything additional for the room.
We also took advantage of the Sky Bar which had great views (we were even provided with hot water bottles as it was slightly chilly) and the massage service which was great and reasonably priced.
Prior to arriving Ryan also helped book our Ha Long Bay cruise, and even checked in on us after we had checked out to make sure everything had gone well and we had arrived at our onwards destination safely.
I would highly recommend this hotel to anyone visiting Hanoi and would like to thank Susan, Lily and Ryan for everything they did to make the trip so
Special.
Nothing
Nothing
10
Richard
Дата отзыва: 03 марта 2025
Tutto!!!!!Staff meraviglioso
La musica durante la prima colazione.
La musica durante la prima colazione.
10
Anh
Дата отзыва: 03 марта 2025
Staff here are very nice hotel is in very convenient location. Good breakfast and nice rooftop bar. Highly recommend.
9
Bruna
Дата отзыва: 03 марта 2025
Great location in the old quarter, but away from chaos, comfy beds, good breakfast, lovely and extremely helpful staff.
10
Clara
Дата отзыва: 02 марта 2025
Service was excellent especially Lily from reception. Very kind and helpful throughout our stay. All our needs were anticipated and met with a smile.
10
Yvette
Дата отзыва: 02 марта 2025
We only stayed one night, but my goodness, they really left quite an impression. The customer serves was in a level I've never experienced before - they couldn't have done any more for us, and we didn't even need to ask! We were doing an overnight cruise the night seater we stayed and they suggested we leave out luggage to make it easier for us. We bought a sim card, and they made sure it worked for us, coming outside and explaining how to connect. The breakfast buffet was amazing too. Would return in a heartbeat
8
Adrian
Дата отзыва: 02 марта 2025
Location, staff, spa and price.
It was showing its age a bit but that was acknowledged by the hotel Management and they apologised for that.
It was showing its age a bit but that was acknowledged by the hotel Management and they apologised for that.
9
Søren
Дата отзыва: 01 марта 2025
Absolutely the best hotel we have been to during our journey through Vietnam,,, fantastic location," exceptionally friendly and pleasant staff who are willing to have a little private chat and you feel at home, much more than ex Melia in Hue,,,,the breakfast was fantastic you could also choose different things on the menu included in the prise,,,Skybar wonderful places to sit,,,, the bed was a little hard, But they offer to put on a top madras,,,you can order transfer from the airport, everything was god for us
The bed ,,,to hard,,, But they offer a top madras
The bed ,,,to hard,,, But they offer a top madras
9
Søren
Дата отзыва: 26 февраля 2025
the hotel was absolutely perfect,,, the staff were the most service minded and amazingly friendly people we have met in the world and we have traveled a lot ,,right now we are at Melia Vinpearl in Hue, and we Think the service is better at Solaria !!! …the bed was a little bit hard but they asked if we wanted a top mattress,,, it was a little bit cold one night they made sure it was warm ,,and much more ,,,breakfast was quite excellent ,,,Skybar was wonderful with a good view..
No problems
No problems
10
Susan
Дата отзыва: 26 февраля 2025
Fabulous room, comfortable, smart and good size even with a little balcony. Staff were amazing and so friendly. Refreshments on arrival were appreciated as a nice touch. Highly recommend and great being in the Old Town of Hanoi.
10
Patricia
Дата отзыва: 25 февраля 2025
El personal , muchas felicidades . Cuando regrese a Hanoi me volveré a quedar aquí
Todo me gustó
Todo me gustó
10
Ben
Дата отзыва: 24 февраля 2025
Very central, Staff are amazing and always available. rooms are well appointed and clean. I perfect for solo , couples or families. easy walking for shopping and sites.
5
Roberto
Дата отзыва: 24 февраля 2025
breakfast
not too clean and rooms is too small
not too clean and rooms is too small
10
Susan
Дата отзыва: 24 февраля 2025
Solaria Hotel welcomed us warmly with afternoon tea and settled us into our room, taking us personally to our room which we appreciated after our flight. They werr very attentative. Nothing was too much trouble and they even stored our suitcases yo make it eadier to leave for our cruise the next day before returning. Great room although a bit smaller than we hoped but got a much improved one size wise when we returned. Breakfast was very very good in a lovely room. Highly recommend! Also great cosy restaurant downstairs!¹sq
Shower was a bit small in the first room we had but huge in the second!a
Shower was a bit small in the first room we had but huge in the second!a
10
Delia
Дата отзыва: 24 февраля 2025
The staff here is another level. They are so warm and helpful. We got upgraded to a bigger room, which was really spacious. The location is perfect, just near the lake, making it ideal for exploring the old quarter. We stayed in different places while in Vietnam, and here we had by far the best breakfast. It is very varied. You have many choices of viennoisseries, egg styles, fruits and hot dishes. I also had a drink at the rooftop bar, which was really good. Thanks to Susan for making our last stop in Vietnam memorable.
10
Lars
Дата отзыва: 24 февраля 2025
Perfect place for a stay in Hanoi. Spacious room, everything clean, friendly and super attentive staff, best breakfast ever. 10/10 would recommend. Worth every penny.
Nothing.
Nothing.
10
Sue
Дата отзыва: 23 февраля 2025
We had a great stay!! The staff are so sweet, helpful and kind. Our home away from home. The breakfast was really good with lots of choices each morning. We had laundry done for us in the hotel which was very helpful.
We were in a great location, close to the lake, lots of options for food and drinks. Very walkable. The rooftop deck is nice and we watched the Lunar New Years fireworks from there as the view and drinks were really good. The spa looked very nice, but we needed one more day as we were on the go exploring the fun city of Hanoi.
Nothing
Nothing
10
Aurelie
Дата отзыва: 23 февраля 2025
Le personnel est très attentif et c'est le vrai plus de cet hôtel. Il y a une très bonne ambiance et c'est familiale tout en étant très classe. L'emplacement est parfait pour visiter Hanoi, le Spa et les massages proposés sont très bien et très abordables, à peine plus cher sue ceux proposés dans la rue. Petit déjeuner au top ! Propreté parfaite, ils font même leur propres glaçons avec de l'eau minérale. Vous pouvez y aller les yeux fermer !
Merci à l'équipe pour ce merveilleux séjour.
Attention à la taille des chambres, il faut préciser que vous souhaiter une grande chambre, il y en a avec terrasse et où à la salle de bain est grande. Dans un premier temps nous avons eu une toute petite chambre mais le personnel nous a proposé de changé pour notre seconde nuit, suite à nos remarques sur le manque d'espace dans la première. C'est beuacoup le cas dans les hotel d'Hanoi donc pensez à choisir la chambre !
Attention à la taille des chambres, il faut préciser que vous souhaiter une grande chambre, il y en a avec terrasse et où à la salle de bain est grande. Dans un premier temps nous avons eu une toute petite chambre mais le personnel nous a proposé de changé pour notre seconde nuit, suite à nos remarques sur le manque d'espace dans la première. C'est beuacoup le cas dans les hotel d'Hanoi donc pensez à choisir la chambre !
8
Justin
Дата отзыва: 21 февраля 2025
We only stayed briefly. It was a nice property. Rooms are nice, bathroom is too small for 2 people to be in there at once. There’s potential delays for breakfast as well with limited tables which we were warned by the staff about - it wasn’t an issue for us though. There’s potential delays staff are very friendly but potentially a bit overboard trying to sit you down and tell you everything…… but they’re very nice people and really trying to do their best which was nice.
The restaurant downstairs is excellent!!!!
9
William
Дата отзыва: 20 февраля 2025
Fabulous location, wonderful super-helpful staff.
7
Chantal
Дата отзыва: 20 февраля 2025
Hôtel bien situé, tout près du lac.
Petit déjeuner très bon et varié
Le personnel est sympathique
Les chambres supérieures sont spacieuses
Hôtel bruyant si vous êtes en dessous du roof top le soir vous entendez le bruit des chaises. Le matin c'est les femmes de ménage qui parlent fort Salle de bain : sombre Les chambres basiques sont très petites ainsi que la salle de bain ! La moquette dans les couloirs est très tachée, il faudrait songer à la remplacer car cela donne une mauvaise image de l'hôtel !
Hôtel bruyant si vous êtes en dessous du roof top le soir vous entendez le bruit des chaises. Le matin c'est les femmes de ménage qui parlent fort Salle de bain : sombre Les chambres basiques sont très petites ainsi que la salle de bain ! La moquette dans les couloirs est très tachée, il faudrait songer à la remplacer car cela donne une mauvaise image de l'hôtel !
9
Shao
Дата отзыва: 19 февраля 2025
Very convenient and close to many restaurants and cafes. Though is situated at the busy area but you dont hear any noise from traffic.
The staffs are very friendly and lovely. The rooms are comfortable Though the room is small but is decent for two. Breakfast is delicious with many options. Highly recommended.
9
R
Дата отзыва: 19 февраля 2025
L'emplacement, la literie, l'accueil du personnel, le petit-déjeuner
La taille de la salle de bain, l'insonorisation du couloir
La taille de la salle de bain, l'insonorisation du couloir
8
Tona
Дата отзыва: 19 февраля 2025
Very good ubication. Very good breakfast
They misplaced the luggage and sent it fast
They misplaced the luggage and sent it fast
10
Benjamin
Дата отзыва: 18 февраля 2025
The staff are wonderful here! The rooms are also well made and very clean. It’s a really nice property to stay in while exploring Hanoi
5
Rachel
Дата отзыва: 17 февраля 2025
I couldn’t smell the smell of soup coming from the restaurant next to the hotel
Breakfast wasn’t to my liking and the smell of chicken soup made me sick :(
Breakfast wasn’t to my liking and the smell of chicken soup made me sick :(
9
Fabian
Дата отзыва: 17 февраля 2025
The hotel is very centrally located so that you can reach all major sights by walking.
The staff was extremely friendly and tried to accommodate all our needs (e.g. booking spa treatments, taking care of laundry services, late check-out,...)
The roof top bar is a nice spot to end the day with a view.
10
F
Дата отзыва: 15 февраля 2025
Extremely friendly staff and a great restaurant + rooftop terrace!
We had one of the smaller rooms (our fault, everything else was booked), which was clean and had a cozy bed!
What stood out here was the restaurant and rooftop terrace with an amazing view and extremely good food!
The staff were so attentive (Susan + Daria!) and remembered where we were going after hanoi and even checked in with us.
Location directly in the old quarter is amazing for sightseeing!
Nothing
Nothing
10
Mégane
Дата отзыва: 15 февраля 2025
La gentillesse du personnel est remarquable et très agréable
Rien
Rien
10
Flavia
Дата отзыва: 13 февраля 2025
ein top Hotel, absolut erstklassiges Personal, leckeres Frühstück, wirklich ausserordentloch gut!
9
Eugene
Дата отзыва: 12 февраля 2025
Very helpful and cheerful staff. They are always ready to help and listen. They helped me with my airline reservation when some problems arose. The breakfast is outstanding. Great choices. Location in the old town, very convenient.
The room was small and very small window to some backyard. Not much to see.
The room was small and very small window to some backyard. Not much to see.
10
Maira
Дата отзыва: 12 февраля 2025
Esse hotel é maravilhoso! localização, limpeza, atendimento, tudo! inicialmente iríamos ficar apenas 2 noites, mas acabamos estendendo e ficamos 4 noites. Todos os funcionários são prestativos e atenciosos. O café da manhã é simplesmente impecável, eu e o meu namorado consideramos o melhor que já tivemos e olha que nós viajamos bastante! Tudo que eles servem no restaurante é delicioso.
10
Cecile
Дата отзыва: 11 февраля 2025
Personnel adorable et plein d'attentions, très bien situé, petit déjeuner excellent tant en qualité qu'en variété, décoration raffinée
Rien, à part de ne pas être restée plus longtemps !
Rien, à part de ne pas être restée plus longtemps !
9
Delphine
Дата отзыва: 11 февраля 2025
L’emplacement est idéal, la chambre était spacieuse, propre et le personnel aux petits soins
Un peu cher pour Hanoi
Un peu cher pour Hanoi
9
Lucie
Дата отзыва: 10 февраля 2025
Magnifique hôtel idéalement situé dans la ville. Les chambres sont très confortables et le petit déjeuner est exceptionnel. Super accueil.
Attention, les prix des boissons sur le rooftop sont affichés hors taxes (et hors frais de services). C’est la seule fois où nous avons vu cela au Vietnam donc ce n’est pas la pratique habituelle. Au final l’addition est bien plus salée que prévue, ce qui est particulièrement irritant.
Attention, les prix des boissons sur le rooftop sont affichés hors taxes (et hors frais de services). C’est la seule fois où nous avons vu cela au Vietnam donc ce n’est pas la pratique habituelle. Au final l’addition est bien plus salée que prévue, ce qui est particulièrement irritant.
10
Jana
Дата отзыва: 09 февраля 2025
Das gesamte Personal war unfassbar nett und zuvorkommend! Unser Sohn wurde ständig geherzt und beschenkt. Wir haben sogar ein riesiges Lunchpaket mitbekommen, als wir mit dem Nachtzug weitergereist sind, weil sie sagten, das Essen im Zug wäre nicht gut. Wir waren richtig gerührt von dieser Geste.
Auch die Lage des Hotels ist unschlagbar: zentrumsnah, alles fußläufig erreichbar, trotzdem in einer eher ruhigen Seitenstraße.
Zimmer (mit Zustellbett) recht klein, wenig Ablagefläche. Auch im Bad wenig Platz für Kosmetik.
Zimmer (mit Zustellbett) recht klein, wenig Ablagefläche. Auch im Bad wenig Platz für Kosmetik.
10
Lyane
Дата отзыва: 08 февраля 2025
Made to feel welcome from off. Grace and Suzanne couldn’t have been more helpful. Full explanation of how the hotel worked.
Would have no hesitation in recommending to anyone. My sister and i thoroughly enjoyed. Breakfast was exceptional.
N/a
N/a
7
Anjali
Дата отзыва: 07 февраля 2025
I loved the location. We were close to the shopping and near the lake with lots of restaurant choices. I also think that the staff was very sweet and helpful during our stay.
Breakfast should have had more options, like fresh fruit and hot cereal/oatmeal. The rooms were also a bit on the small side but it is understandable in a city location.
Breakfast should have had more options, like fresh fruit and hot cereal/oatmeal. The rooms were also a bit on the small side but it is understandable in a city location.
8
Eugene
Дата отзыва: 06 февраля 2025
The hotel is located in the Old Quarters of Hanoi, very close to the lake and the church. It is a very nice location with art galleries and cafes. and a small supermarket around the corner. Super attentive staff and of course, great breakfast. For breakfast, they offer a selection of Western and Eastern dishes and a nice buffet. This breakfast alone keeps us going without lunch or snack till 6 pm. The only disappointment was lack of any view from the small windows in the room. but on positive side, room was very clean. Overall it is a great budget choice in Hanoi.
8
Arthur
Дата отзыва: 04 февраля 2025
Location
The staircase leading to the entrance
The staircase leading to the entrance
10
Christine
Дата отзыва: 04 февраля 2025
The room was so good. Comfortable and nice design. The staff very professional. The breakfast so delicious.
9
Julie
Дата отзыва: 02 февраля 2025
The location was good. The hotel had a high standard of cleanliness. The beds were comfortable and the staff were exceptionally friendly and helpful.
Nothing.
Nothing.
9
Tam
Дата отзыва: 01 февраля 2025
The team are exceptional! They paid a lot of attention and made extra effort to make our stay comfortable. They packed us additional breakfast knowing we had a short time for breakfast before day tour pick up 7am. The front desk team came to breakfast restaurant and explain different service and assistance that are very helpful! The first time ever I experienced such in decades of travel. Thank you Liam, you personally demonstrated warmest service as manager. Thank you Lily Grace and others ( sorry I started to forget your name ). You should be very proud of your great team
We booked a balcony room which found it is a standing balcony( which too narrow to stand). So if you really want balcony, you need to book the higher price balcony room.
We booked a balcony room which found it is a standing balcony( which too narrow to stand). So if you really want balcony, you need to book the higher price balcony room.
10
Naoya
Дата отзыва: 28 января 2025
Solaria Hotel in Hanoi delivers 5-star service despite being a 4-star property. The staff’s friendliness and personal touch, including greeting us by name, made our stay unforgettable. Ryan and Hannah went above and beyond, seamlessly arranging an incredible Ha Long Bay cruise and handling all logistics. Thanks to their efforts, we enjoyed a stress-free experience in Hanoi’s vibrant chaos. Highly recommended!
10
Gjeryl
Дата отзыва: 28 января 2025
Location was perfect. Staff were brilliant! Offered welcome drinks, cake and towel upon arrival. Airport transfers were also offered. Facilities and room itself were clean and spacious enough. Breakfast had alot of choices and on top of that you could also order off the menu which was inclusive. Also had a restaurant downstairs which was amazing! Spa in the hotel was nice and comes with a discount for in-house guests. Rooftop bar was cozy and they even gave me a hot water bag for my stomach cramps and also when it was too cold. My parents had an early checkout and the hotel provided them with packed breakfast. Room service was on the dot, every time we asked for something it wouldn’t take longer than 5 minutes. And lastly, when we checked out they gave us a goodie bag of coffee. Despite the shower issue, I’d definitely rate this hotel 5/5! Worth the price! And the staff are incredible.
Shower: was cold-warm..needed to wait a while for hot water to come through
Shower: was cold-warm..needed to wait a while for hot water to come through
10
Carina
Дата отзыва: 27 января 2025
Alle de unge mennesker som arbejdede på hotellet gjorde deres absolut bedste for at give os en god oplevelse. De var hjælpsomme med alt fra bestilling af flybilletter til ture. De sørgede for at transportere vores bagage til et andet hotel mens vi var på tur til Halong bugten og tjekkede med os via telefon om alt var ok. 1000 tak for en godt hotel med fantastisk personale ale. Især Hanna og Ryan skal have en speciel tak - de gjorde vores oplevelse i Hanoi helt fantastisk med al deres hjælp og vejledning.
10
Christian
Дата отзыва: 26 января 2025
Bestes Hotel während unserer Vietnam Reise. Tolles Zimmer, das Personal (Winnie und Lilly) einfach nur perfekt, mega Frühstück, coole Rooftopbar und top Lage in Hanoi.
-
-
10
Micah
Дата отзыва: 25 января 2025
Service was absolutely fantastic, everything was very clean, and they did everything they could to make us comfortable.
10
Mayumi
Дата отзыва: 25 января 2025
スタッフ皆の対応が素晴らしい
食事も美味しくルーフトップバーからの景色も最高
立地が良く動きやすい
10
Angela
Дата отзыва: 24 января 2025
Staff were very welcoming and helpful.
We booked the family with connecting rooms for 4.
Room was clean and comfortable.
Location is great, close to hoan kiem and restaurants.
The breakfast I have to say is one of the best I had in Ha Noi. Very authentic the way I like it.
I do find the lighting in the room abit dim. Abit more light would be perfect.
I do find the lighting in the room abit dim. Abit more light would be perfect.
8
Françoise
Дата отзыва: 20 января 2025
L’emplacement, le petit déjeuner , l’amabilité et l’efficacité des équipes
Nous avions pris une suite pour 4 mais l’une des deux chambres était vraiment petite
Nous avions pris une suite pour 4 mais l’une des deux chambres était vraiment petite
9
Hannah
Дата отзыва: 19 января 2025
Super schönes Hotel mitten im Turbel - bestes Frühstück auf der ganzen Reise. Die Mitarbeiter waren auch einfach so lieb und haben alle Wünsche von den Lippen abgelesen. Die Ausstattung war sehr hochwertig. Die rooftopbar hat uns gut gefallen, dort gab es schöne live Musik, leckere internationale Drinks und kleine Wärmflaschen als es abends kalt war 🥹
Im Restaurant war das Essen geschmacklich nicht so überzeugend, auch wenn es sehr stylisch ist und die Mitarbeiter ebenfalls sehr nett waren
Im Restaurant war das Essen geschmacklich nicht so überzeugend, auch wenn es sehr stylisch ist und die Mitarbeiter ebenfalls sehr nett waren
10
Nigel
Дата отзыва: 18 января 2025
The staff were amazing! My son lost a toy in our car from the airport and the staff managed to locate it and return it to us. All the staff went above and beyond to make us feel welcome and comfortable..The rooftop bar was fantastic and the food was great. Can't fault this place and would definitely recommend staying here when in Hanoi.
10
Erin
Дата отзыва: 17 января 2025
We had a wonderful stay at Solaria Hanoi Hotel. We were on a cruise and had an overnight stay in Halong Bay. After making our way to Hanoi, we were early, but we're able to leave our luggage and enjoyed a wonderful welcome drink and piece of cake. Liam was so helpful, providing us with tips and very useful information. Our room was beautiful. I have never seen a bed so big. The room was immaculate and furnished very well. We had a great dinner at Mia's. The location was perfect. Liam also arranged our private taxi back to Halong Bay the following morning, which was a lot more comfortable than our Grab journey into Hanoi. I can't wait to return.
The breakfast had a lot of variety, but I was disappointed that the sausage and bacon was cold, despite being there very soon after it opened. I'm sure if I said something, it would have been fixed.
The breakfast had a lot of variety, but I was disappointed that the sausage and bacon was cold, despite being there very soon after it opened. I'm sure if I said something, it would have been fixed.
8
Nadine
Дата отзыва: 17 января 2025
There was a mirror in the room that also had a light that could not be turned off. So it was never completely dark in the room which made sleeping less relaxing.
10
John
Дата отзыва: 17 января 2025
I stay here every time I come to Hanoi. It’s in the best location and the rooms and staff are excellent. Couldn’t ask for anything more.
10
Peter
Дата отзыва: 17 января 2025
The staff were great, facilities excellent and the onsite restaurant met all expectations
10
Alejandro
Дата отзыва: 16 января 2025
El personal te atiende de maravilla
Todo me gusto
Todo me gusto
10
Andreas
Дата отзыва: 16 января 2025
Sehr aufmerksames Hotelpersonal. Ideales Starthotel für Vietnam.
Wir haben die Ankunftszeit unseres Flugs dem Hotel angekündigt. Das Hotel hat uns für ca. 20€ ein Taxi zur Abholung vom Flughafen gebucht, was im Hotel bezahlt werden konnte. Der Fahrer war am Flughafen mit der Beschreibung des Hotels leicht zu finden. So konnten wir noch ohne Grab und Bargeld zum Hotel gelangen.
In Hotelnähe sind diverse Geldautomaten. Außerdem ist ein Vietelshop für Mobilfunkdaten 300 m entfernt. 120 GB für 31 Tage und ca. 200.000 Dong in bar, was günstig ist. Pässe nicht vergessen. Die eSim wird direkt von den Mitarbeitern aktiviert. Top 5G-Empfang. Besser als zu Hause.
Perfekte Lage am See in der Altstadt. Am Wochenende war die Straße rund um den See für Autos gesperrt.
Leckeres Frühstück.
Wie sind mit dem Nachtzug weitergefahren. Hierzu haben wir vom Hotel ein kleines Lunchpaket erhalten. Perfekter, aufmerksamer Service!
10
Bernd
Дата отзыва: 15 января 2025
Sehr freundliches und hilfsbereites Team, schneller Check in / - Out, tolle Lage , super Frühstück, exzellentes Preis-Leistungsverhältnis.Ideal für einen Aufenthalt in Hanoi
Nicht zu vergessen die Sky Bar mit einem Top Team , Aussicht und sehr guten Cocktails
Nix
Nix
10
Nadezhda
Дата отзыва: 15 января 2025
The location of the hotel is excellent. The staff also.Breakfast was perfect 👌. I recommend the hotel!
10
Lindsey
Дата отзыва: 15 января 2025
The location was excellent. Airport pick-up and drop-off arranged by the hotel was seamless. The breakfast was phenomenal. The spa experience for my family was one of the best we've ever had. Where this place really shines is its staff. Everyone was genuinely kind, friendly, & helpful, and made our stay truly memorable. I will stay here again on future trips to Hanoi.
We were a party of 4 staying in 2 different rooms and were put on 2 different floors. While we did not love this, I understand the hotel's limitations on space.
We were a party of 4 staying in 2 different rooms and were put on 2 different floors. While we did not love this, I understand the hotel's limitations on space.
8
Stephen
Дата отзыва: 15 января 2025
Sunset on the roof top bar is not to be missed. The breakfast is excellent. The staff are exceptional.
The rooms could use a little more sound proofing or earplugs provided. The hotel has recognized that the beds need a mattress topper which was provided on our second night.
The rooms could use a little more sound proofing or earplugs provided. The hotel has recognized that the beds need a mattress topper which was provided on our second night.
10
Vlad
Дата отзыва: 15 января 2025
I loved our stay here, the room is very clean, comfortable and spacious, the bed is huge. The staff is among one of the most helpful I've ever seen. The breakfast has a lot of different options you can choose from. The rooftop bar is great with a lot of interesting cocktails and happy hour in the afternoon.
Just that we've stayed for one night, wish we could have stayed longer.
Just that we've stayed for one night, wish we could have stayed longer.
10
Flavia
Дата отзыва: 15 января 2025
Está excelentemente ubicada. Hay muchos bares y restaurantes en los alrededores. Cerca de atracciones para moverse caminando. El desayuno excelente la amabilidad de todo el personal en especial my que nos ayudó con todo. Volvería sin dudarlo.
10
Basel
Дата отзыва: 14 января 2025
The staff were amazing, the location was great and we felt right at home.
We had the basic room which did the job but was on the small side, still we were very happy with our stay!
We had the basic room which did the job but was on the small side, still we were very happy with our stay!
9
David
Дата отзыва: 13 января 2025
Quiet but very central location - very close to the beautiful lake
Nothing
Nothing
8
Andrew
Дата отзыва: 13 января 2025
Welcoming introduction to the hotel and Hanoi by Susan supported by delightful staff who couldn't do enough for us. The hotel room was very comfortable and the breakfast delicious. The location is excellent for access to the old town and it's a short walk to the feature lake in the centre of the city. All told it was a lovely 3 nights in a vibrant city.
Nothing!
Nothing!
10
Warren
Дата отзыва: 13 января 2025
Susan and the tesm were excellent they were courteous and always complied with our request a with a smile the hotel staff have excellent customer service and I would recommend this place highly for location and service
Nothing at all
Nothing at all
9
Gabriele
Дата отзыва: 12 января 2025
Tolle Lage nahe Altstadt und See. Sehr freundliches Personal. Geschmackvolle Zimmer allerdings recht klein. Sehr komfortables Bett. Gutes Frühstück und nette Rooftop Bar.
Andere Kaffeegetränke wie Cappuccino oder Espresso neben dem vietnamesischen Filterkaffee mussten beim Frühstück extra gezahlt werden.
Andere Kaffeegetränke wie Cappuccino oder Espresso neben dem vietnamesischen Filterkaffee mussten beim Frühstück extra gezahlt werden.
10
Karen0673
Дата отзыва: 12 января 2025
A fantastic hotel experience which is excellent value! The location of Solaria hotel is wonderful - right on the edge of the old quarter and the lake, so very convenient. The breakfast is also great - both buffet and a la carte choices and the best croissants we had in Vietnam. It is the personalised service provided at this hotel that makes it really special. The staff went out of their way to make sure we were comfortable and pre-empt what we may need without us asking. Grace, Lily and My from reception were especially helpful to us but all the staff were great. One example - we had 2 stays separated by a trip to Halong Bay - when we returned some of our family were not well, so Grace from reception encouraged us to go to our room straight away and sort out payment later, and sent up complimentary ginger and honey tea to make us feel better. We had arranged a room for our checkout day to shower before a late night flight and Lily found us at breakfast to reassure us our room would be ready soon and the staff would move our bags to the new room. We also ate at Mia's restaurant and the western restaurant Solasta and they were excellent meals and we enjoyed the rooftop bar too for desert.
Solaria Hotel acknowledge that their rooms are small. We were in connecting family rooms and the individual rooms are much bigger. Being a small hotel in the old quarter, there is early morning street noise that you can hear in the rooms, but this is well and truly outweighed by the fantastic service we received. It would be nice if coffee was included at breakfast.
Solaria Hotel acknowledge that their rooms are small. We were in connecting family rooms and the individual rooms are much bigger. Being a small hotel in the old quarter, there is early morning street noise that you can hear in the rooms, but this is well and truly outweighed by the fantastic service we received. It would be nice if coffee was included at breakfast.
10
Flavia
Дата отзыва: 12 января 2025
Das veste Personal, das man sich vorstellen kann.
9
Margaret
Дата отзыва: 12 января 2025
There was a good choice for breakfast
Coffee could have been better
Coffee could have been better
10
Justin
Дата отзыва: 10 января 2025
Location is perfect, the restaurant attached (Mia) is really good and the staff are warm and welcoming. Grace (at reception) was fantastic and Johnny at the bar kept us topped up all evening.
10
George
Дата отзыва: 10 января 2025
The cleanliness of the room, the ease of check in and the professionalism and friendliness of the staff who were concerned about every detail of the stay; the substantial breakfast, and the personsbility of each member of the staff. The location was excellent and there were numerous restaurants and coffee shops/bakeries in the vicinity.
Nothing
Nothing
10
Nicole
Дата отзыва: 09 января 2025
-It was right by the lake and very walkable to all the spots I wanted to visit in Hanoi
-The staff were welcoming and helpful! Susan, the receptionist, really made our trip spectular us Susan really made our trip spectacular. She helped us book appointments for massages as well as hair appointments. Susan and the staff also made wonderful restaurant recommendations.
-Comfortable beds and clean rooms
-They had pho and bun cha for breakfast as options in addition to the breakfast buffet
-I actually can't think of anything I didn't like about this hotel
-I actually can't think of anything I didn't like about this hotel
10
Marcelle
Дата отзыва: 09 января 2025
Nous avons tout aimé : l’emplacement, la gentillesse et l’écoute du personnelle. Le staff était toujours aux petits soins.
On ne peut rêver, je recommande fortement
Juste une petite chose : il vaut mieux avertir les clients que lorsqu’on va prendre un verre sur le Rooftop, on aura en plus du prix du verre qui est quelque chose comme cinq à 10 % de taxes.
Juste une petite chose : il vaut mieux avertir les clients que lorsqu’on va prendre un verre sur le Rooftop, on aura en plus du prix du verre qui est quelque chose comme cinq à 10 % de taxes.
10
Olivia
Дата отзыва: 08 января 2025
Amazing facilities and location was great! Staff were extremely helpful and friendly.
10
Warren
Дата отзыва: 07 января 2025
The location
And they upgraded me for free so I am happy
The standard room is too small there is no space
The standard room is too small there is no space
7
Selina
Дата отзыва: 07 января 2025
I love the rooms, the beds were very comfortable.
The toilet situation where you had to throw the paper into the bin, rather than flushing it down the toilet.
The toilet situation where you had to throw the paper into the bin, rather than flushing it down the toilet.
10
B
Дата отзыва: 06 января 2025
地點超讚走出去就是還劍湖周邊
櫃檯人員每一位都超級親切且非常細心關切我們的行程
早餐好吃 飯店的sol spa也很滿意
無
無
9
Antony
Дата отзыва: 06 января 2025
Excellent staff, very friendly and professional. The check-in was easy, and we felt very welcomed; it was also nice to see the staff in traditional Vietnamese dress.
Nothing
Nothing
9
Darren
Дата отзыва: 04 января 2025
The staff great.
The location great.
The bed was a little hard for us
The bed was a little hard for us
10
Mitchell
Дата отзыва: 04 января 2025
Great value for money. Grace that checked us in was wonderful. They where very helpful and went out of there way to do anything they could for you
10
Julie
Дата отзыва: 04 января 2025
Small, friendly hotel in a great location. The staff were attentive and helpful, they made us feel very welcome. There was a very good breakfast selection of both western and Asian food. The bed was comfortable, and the room was clean. We both enjoyed a great massage at the Spa here.
We struggled a little with the shower controls.
We struggled a little with the shower controls.
9
Aris
Дата отзыва: 04 января 2025
Our stay at Solaria Hotel was very enjoyable. Ryan and Hannah were both very helpful in arranging various requests (i.e. Airport transportation, Sol Sky Bar New Year's Eve Party reservation, Mia's Restaurant reservation) and always willing to help with a smile. The Breakfast was impecable and one of the best we had in Hanoi. The rooms were very clean and it's ammenities. The location is very good; very close to Hoan Kiem Lake and within the Old Qaurter of Hanoi. The hotel also allowed us to have a shower after checking-out in their Spa Center which was also very nice of them.
We chose the Family Room and the second room must say was a little bit on the small size. In addition, the we couldn't close the blinds well in the second room in order to block the sun in the morning.
We chose the Family Room and the second room must say was a little bit on the small size. In addition, the we couldn't close the blinds well in the second room in order to block the sun in the morning.
10
Jacopo
Дата отзыва: 03 января 2025
L’accoglienza,l’attenzione e la cura verso il cliente da parte dello staff
Mancanza di finestra nella camera
Mancanza di finestra nella camera
10
Marios
Дата отзыва: 03 января 2025
Amazing location, very good service, great breakfast and the most kind staff. I loved my stay here.
Nothing
Nothing
10
Alexander
Дата отзыва: 01 января 2025
- The staff is extremely friendly and helpful. They gave us a nice map of Hanoi with an overview of recommended restaurants and attractions.
- I recommend booking your Ninh Binh/Halong Bay/Sapa valley excursions through the hotel. The hotel can get much better rates on the excursions than anything I could find online. If you book a multi-day tour with them, they will also provide you an airport transfer free of charge!
- The room was comfortable and clean!
- The breakfast is nice with many options to choose from.
- The location of the hotel is just perfect! It’s very close to the lake and many good restaurants nearby. - The street was blocked for cars (not sure if this is always the case or only on weekends), making it relatively “calm” compared to some of the other extremely hectic streets in the Old Quarter
- The drain in the shower seemed a bit clogged so the water accumulated when taking a shower - The bed mattress was rather hard - As in many of the Hanoi Old Quarter hotels, there is only one elevator in the building.
- The drain in the shower seemed a bit clogged so the water accumulated when taking a shower - The bed mattress was rather hard - As in many of the Hanoi Old Quarter hotels, there is only one elevator in the building.
10
Leonte
Дата отзыва: 01 января 2025
Camera mare spatioasa. Hotelul este in centru vechi aproape de locurile turistice.
-
-
6
W
Дата отзыва: 31 декабря 2024
Zeer ruim ontbijt, personeel erg behulpzaam.
Hotel regelt vervoer punctueel
De kamers zijn nogal koud in de winter
De kamers zijn nogal koud in de winter
9
Susan
Дата отзыва: 31 декабря 2024
Location was fantastic, Breakfast was good and the staff were amazing.
8
Jay
Дата отзыва: 31 декабря 2024
Nice check in and communication from the staff at all times, including offering an airport shuttle at a good price. Breakfast was ok too, with a nice view of the city.
Room was quite small and a little cramped, but otherwise clean and comfortable.
Room was quite small and a little cramped, but otherwise clean and comfortable.
6
Laurence
Дата отзыва: 30 декабря 2024
Nice decoration
Great location
No hot water in the morning Take away breakfast prepared for 4 whereas we were 5
No hot water in the morning Take away breakfast prepared for 4 whereas we were 5
10
Virginie
Дата отзыва: 29 декабря 2024
Hôtel très bien situé, à deux pas du lac et du centre. Très bien décoré, très confortable. Personnel aux petits soins. Petits déjeuners variés et pantagruéliques. Skybar avec très belle vue sur Hanoï.
Tout était parfait !!
Tout était parfait !!
8
Alice
Дата отзыва: 24 декабря 2024
Accoglienza, gentilezza e competenza dello staff. La posizione perfetta per visitare Hanoi
La camera era leggermente piccola e mal illuminata
La camera era leggermente piccola e mal illuminata
10
Chong
Дата отзыва: 23 декабря 2024
Located in the heart of the Old Quarter. Very short distance walk to the scenic Hoan Kiem Lake. Easy access to food and amenities. The iconic St Joseph Cathedral is nearby. A supermarket is just round the corner.
Nil.
Nil.
10
Piyanka
Дата отзыва: 21 декабря 2024
Great location.
Great staff and service.
Food at the restaurant was also nice.
Nothing
Nothing
10
Priscilla
Дата отзыва: 20 декабря 2024
Central location and walking distance everywhere. Staff were super attentive and helpful and made our stay so great
10
Dominique
Дата отзыва: 20 декабря 2024
L'emplacement. Amabilité du personnel. Massage parfait
Chambre un peu petite
Chambre un peu petite
10
Rikke
Дата отзыва: 20 декабря 2024
ALT, maden, værelset, beliggenhed og personalet. Intet negativ at sige
10
Marcelle
Дата отзыва: 17 декабря 2024
Le personnel super accueillant et aux petits soins . Rares sont les hôtels qui fassent autant d’efforts pour satisfaire leur clientèle.
Au regard du prix qui était vraiment très abordable, on ne s’attendait pas a autant d’attention de la part du personnel.
Le petit dejeuner délicieux avec un menu à la carte inclus dans le orix.
La terrasse au roof top magnifique avec une belle vue sur Hanoi,
L’emplacement est super : au cœur de Hanoi tout en etant au calme .
Rien ! Tout est bon
Rien ! Tout est bon
10
Rikke
Дата отзыва: 16 декабря 2024
Meget venligt personale, pæne værelser og fantastisk morgenmad. Derudover ligger det rigtig centralt
10
Chihiro
Дата отзыва: 16 декабря 2024
翌日の出発時間が早いことを伝えると、特別に朝ごはんを用意してくださったり、車を手配してくださったりと満足していただけるサービスが素晴らしかったです。
次もここに泊まりたいです。
10
Mariella
Дата отзыва: 15 декабря 2024
Variabile e abbondante. Hotel centralissimo e comodo per tutto....Lo staff è fantastico e sempre pronto a esaudire le richieste dei clienti . La carissima e sempre presente Lily è stata preziosissima x noi in un difficile momento e non la dimenticheremo mai!!!!. Comunque tutto il personale dell'hotel va sempre oltre al loro compito. Favoloso il cibo del ristorante e la gentilezza del personale. Super.
Il clima ....sempre nuvolo umido grigio.....ma questo non è possibile!!!!
Il clima ....sempre nuvolo umido grigio.....ma questo non è possibile!!!!
7
W
Дата отзыва: 14 декабря 2024
Vriendelijkheid Personeel
Het plaatje van het dakterras (waar wij voor gevallen zijn) is niet meer.
Het plaatje van het dakterras (waar wij voor gevallen zijn) is niet meer.
9
Ang
Дата отзыва: 13 декабря 2024
Very delicious breakfast. The uniqueness is the alacat menu
The curb outside the room. Guest May trip and fall if not careful.
The curb outside the room. Guest May trip and fall if not careful.
9
Kim
Дата отзыва: 11 декабря 2024
Good location & excellent service
Bed 0 comfortable
Bed 0 comfortable
10
Kirsty
Дата отзыва: 10 декабря 2024
The service by the staff was impeccable,nothing was too much for them,always a smile and wanting to help.Hanna,Sussan, Lili to name a few..They certainly made our first stay in Hanoi a wonderful experience.Great place to stay and so central
20
Arkym G
Дата отзыва: 10 декабря 2024
У нас были лучшие впечатления в отеле. Персонал был лучшим в классе, когда дело доходит до обслуживания клиентов. Наше общение с ними, безусловно, является главным моментом нашего визита в Ханой. Лили, Сьюзан, Лиам и остальные были лучшими. Персонал в ресторанах также был превосходным!
9
Florian
Дата отзыва: 10 декабря 2024
Super freundliches Personal und immer extrem hilfsbereit.
Das Frühstück war grandios, mit eines der meisten Auswahl auf unserer 3 wöchigen Vietnamreise!
Auch die Lage war sehr zentral und alle Sehenswürdigkeiten waren zu Fuß erreichbar.
Wir haben dort kostengünstig unsere Wäsche waschen lassen, was super schnell ging und die Wäsche roch danach so herrlich <3
Die Zimmer waren schön eingerichtet, aber wie immer sehr hellhörig.
Die Zimmer waren schon sehr hellhörig. An einem Tag, als wir auf den Aufzug gewartet haben, konnten wir ein Pärchen beim Liebesakt hören, das war schon eine seltsame Situation. Glaube das ist der einzige Kritikpunkt, den wir anbringen würden.
Die Zimmer waren schon sehr hellhörig. An einem Tag, als wir auf den Aufzug gewartet haben, konnten wir ein Pärchen beim Liebesakt hören, das war schon eine seltsame Situation. Glaube das ist der einzige Kritikpunkt, den wir anbringen würden.
8
Li-ning
Дата отзыва: 07 декабря 2024
(1) super-friendly staff who always smile and are available to offer help
(2) convenient location
(3) rich breakfast items
(4) The room we got faces the back. Although there's no view, it's quiet, without traffic noise.
(1) Room (bathroom, tiles, floor, etc.) shows its age. (2) Room a bit too dark, could use more lighting; no much natural light comes in. (3) Room size a little bit too small
(1) Room (bathroom, tiles, floor, etc.) shows its age. (2) Room a bit too dark, could use more lighting; no much natural light comes in. (3) Room size a little bit too small
8
Ravindran
Дата отзыва: 06 декабря 2024
Breakfast was good with a little variety.
None
None
20
Nicole R
Дата отзыва: 06 декабря 2024
Вся команда в "Солярии" была исключительной. Мистер Райан и мистер Лиам вышли за рамки, убедившись, что о нас позаботились, и заказали нам дополнительный транспорт и экскурсию в бухте Лан-Ха для завершения нашей поездки. Мы не можем рекомендовать Solaria достаточно и с нетерпением ждем следующего пребывания с ними. Если вы смотрите на бронирование этого отеля, не смотрите дальше, так как вы не найдете более сговорчивой, заботливой и профессиональной группы людей. Спасибо Соларии, Райану, Лиаму и всем остальным сотрудникам за невероятное пребывание.
Николь и Сайлас Макферсон
20
Fearless760806
Дата отзыва: 04 декабря 2024
Наше пребывание в отеле Solia было замечательным! Персонал очень сговорчив, особенно Райан. Это в отличном месте, в нескольких минутах ходьбы от ресторана Michelin звезда фо, а также шоу кукол воды. Много уличного ночного рынка для покупок и ресторанов на выбор. Их номера были чистыми и просторными Их включенный завтрак был вкусным, и было много вариантов от вьетнамской до более западной еды. Я останусь здесь в следующий раз, когда мы посетим Вьетнам!
7
Pedro
Дата отзыва: 04 декабря 2024
Amazing location, very good staff and breakfast
That door on the bathroom was made of glass so all the light from the street came in. Also bad luck on getting the only room in front of elevator on the breakfast entrance, so it was very noisy starting at 7am
That door on the bathroom was made of glass so all the light from the street came in. Also bad luck on getting the only room in front of elevator on the breakfast entrance, so it was very noisy starting at 7am
20
Carmen O
Дата отзыва: 04 декабря 2024
У нас было фантастическое пребывание в отеле Solaria, одном из лучших расположенных отелей в Старом квартале Ханоя, и недалеко от всех основных достопримечательностей. Персонал отеля потрясающий, не только радушный и выходящий за рамки, чтобы служить вам, но и очень заботиться о нашем благополучии и безопасности, ориентируясь в этом живом и оживленном городе и помогая во всем, от прачечной до транспорта. Завтрак был одним из лучших у нас был во Вьетнаме в течение 5 недель, которые мы путешествуем через всю страну: многовариантный выбор, кухня со всего мира и даже индивидуальный, если вы не могли найти диетический выбор в вариантах шведского стола. Действительно выдающийся. Также упомянем бар на крыше с великолепным видом и живой музыкой, и два ресторана в пределах отеля, где у нас были вкусные блюда вьетнамской кухни. Отель имеет стильный декор, а номера удобны и безупречно чисты. В целом, отличная бизнес-модель, ведущая к выдающемуся профессионализму и гостеприимству.
10
Jaspreet
Дата отзыва: 03 декабря 2024
Location was perfect! Grace at check in was so nice! She made an effort every time she saw us to make sure we were comfortable
Breakfast could be slightly improved but overall hotel was amazing value for money
Breakfast could be slightly improved but overall hotel was amazing value for money
9
Roger
Дата отзыва: 02 декабря 2024
Excellent petit déjeuner.
Excellent emplacement.
Personnel tout à fait serviable.
8
Chye
Дата отзыва: 02 декабря 2024
The property is beautiful, room is spacious and perfectly located
Pillow is too soft
Pillow is too soft
10
Sarah
Дата отзыва: 02 декабря 2024
The staff at this hotel where absolutely fantastic. Made us feel so welcome, the spa was so relaxing too
10
Wendy
Дата отзыва: 02 декабря 2024
The location was great and the staff were so lovely and extremely helpful with any questions or assistance. The rooftop bar was a great spot to relax after a busy day.
10
Christine
Дата отзыва: 01 декабря 2024
Hotel très bien placé, près du lac, du vieux quartier et de la cathédrale. Le petit déjeuner est copieux et varié, et l'accueil est extra ordinaire. Nous sommes aux petits soins ! Le roof top est un plus.
Rien !
Rien !
10
吳
Дата отзыва: 30 ноября 2024
溫馨、體貼及細心的服務，令旅者舒適放鬆，真的一極棒！早餐豐盛美味超讚的。一定會再次造訪及推薦親朋好友。如果房間內能放置穿衣鏡，那就200%完美了！
ㄥ
9
Anne
Дата отзыва: 29 ноября 2024
Incredibly helpful staff they couldn't do enough for is and gave the hotel a personal touch. The location was excellent in the heart of the old corner and close to the lake. Breakfast was eey tasty with a good variety
Our room was a double with balcony; was a bit small. However the bed was comfortable
Our room was a double with balcony; was a bit small. However the bed was comfortable
9
Emily
Дата отзыва: 29 ноября 2024
Had such a great stay here. Couldn’t ask for a better location!! Right by the lake and close to everything! The staff were all so attentive and caring, remembering my name everytime. The rooftop is also beautiful in the evening for a sunset drink.
We had a room with a small balcony out to an alleyway. The noise at night was quite bad up until around midnight with doors slamming and people going up and down stairs and kids screaming.
We had a room with a small balcony out to an alleyway. The noise at night was quite bad up until around midnight with doors slamming and people going up and down stairs and kids screaming.
10
Nicole
Дата отзыва: 29 ноября 2024
Super hôtel avec un personnel très aimable et disponible. Les chambres étaient très grandes et confortables. Le Skylounge était top
10
Mandy-scott
Дата отзыва: 27 ноября 2024
Breakfast, room, and friendly helpful staff
8
Thierry
Дата отзыва: 27 ноября 2024
Super emplacement
Super spa
Gentillesse du personnel
Rien
Rien
9
Mandy-scott
Дата отзыва: 26 ноября 2024
Room, location, service, and breakfast
Nothing
Nothing
10
Nátalie
Дата отзыва: 26 ноября 2024
Melhor café da manhã que tive durante toda minha estadia no Vietnã!
Funcionários muito educados e prestativos, em especial Ms Lily
Fechei o passeio para Há Long Bay com eles e foi perfeito. Mr Ryan me ajudou com tudo e me tirou todas as dúvidas. Muito simpático.
Adorei a estadia
Tudo perfeito
Tudo perfeito
10
Reuben
Дата отзыва: 25 ноября 2024
Fantastic hotel in Hanoi! The king-sized rooms offer incredible value for the price—spacious, comfortable, and beautifully maintained. The service was truly exceptional, with special thanks to Grace, Lily, and Liam, who went above and beyond to make my stay memorable. Their attention to detail and warm hospitality made me feel right at home. I’ll absolutely stay here again on my next trip to Hanoi. Highly recommended for anyone looking for comfort and outstanding service!
9
Petra
Дата отзыва: 25 ноября 2024
Tolle Dachterrasse, sehr leckeres Restaurant, extrem freundliches Personal.
8
Christine
Дата отзыва: 25 ноября 2024
Great location, helpful staff, delicious buffet breakfast with lots of options including cooked eggs, and clean facilities.
Small rooms but that’s typical for the city.
Small rooms but that’s typical for the city.
20
VJ_ak
Дата отзыва: 25 ноября 2024
От сказочных ресторанов на месте, до чистоты и комфорта номера, до потрясающего персонала - Solaria задал планку для всех впечатлений, которые последовали во время нашего визита во Вьетнам.
Мы любили быть в городской суете, рядом с уличной едой, магазинами и мероприятиями. Мы вернемся, если представится такая возможность!
9
A
Дата отзыва: 24 ноября 2024
J’ai beaucoup apprécié avant tout la qualité de service, et les soins apportés par le personnel. Petit déjeuner excellent. Et le rooftop est un plus.
L’insonorisation avec le couloir au niveau de la porte de chambre peut être améliorée.
L’insonorisation avec le couloir au niveau de la porte de chambre peut être améliorée.
10
Eman
Дата отзыва: 24 ноября 2024
The location is excellent. You are very close to many attractions. The staff is very kind, especially Hana, who is very helpful and kind.
the breakfast is very nice and have different choices
nothing
nothing
20
Melissa M
Дата отзыва: 24 ноября 2024
Наше пребывание в Solaria было отличным - это расположено в отличном месте в Ханое (прямо в Старом квартале) , и персонал пошел выше и дальше, чтобы сделать наше пребывание в Ханое отличным - на всем пути от регистрации до выезда. Опять бы точно остался в "Солярии"
10
Jörg-christoph
Дата отзыва: 24 ноября 2024
Sehr freundliches Personal, super Frühstücksbuffet, ganz tolle Skybar mit sehr nettem Barkeeper und außergewöhnlichen Drinks. Wir sind erst sehr spät abends abgereist und uns wurde extra noch mal ein Zimmer für eine Dusche zur Verfügung gestellt. Und zum Schluss gab’s auch noch ein kleines Abschiedsgeschenk. Wir können das Hotel 100-prozentig weiterempfehlen und würden es selbst auch wieder buchen.
Es gab nichts zu beanstanden.
Es gab nichts zu beanstanden.
8
Isabelle
Дата отзыва: 21 ноября 2024
Le rooftop est sympa pour y prendre un verre, l hôtel est très bien placé. Le petit déjeuner est très bien.
10
Murray
Дата отзыва: 20 ноября 2024
Hannah and Susan are the best. Plus the rest of the staff. Friendly, helpful and so welcoming. Susan could not do enough for us. Thank you so much.
Nothing
Nothing
9
Gill
Дата отзыва: 20 ноября 2024
Nice spacious rooms with large single beds. Staff incredibly friendly and helpful. We used the hotel spa and had a fantastic massage
10
Ciara
Дата отзыва: 19 ноября 2024
The best location possible in old town. Amazing air conditioning after humid day out! Lovely shower. Small rooms and bathroom but that doesn’t bother us as we only need room for sleeping and nothing else. Great nights sleep. Excellent breakfast selection. Cocktails on roof top terrace were excellent and well prepared. Excellent value for money. Just book it!
Nothing that I can think of to be honest
Nothing that I can think of to be honest
10
Alison
Дата отзыва: 19 ноября 2024
The location was perfect for exploring Hanoi, but most of all the staff at the hotel - every one of them - was brilliant. They were so friendly, polite and extremely attentive.
Nothing.
Nothing.
10
Stacey
Дата отзыва: 19 ноября 2024
The location was excellent, easy walking distance to all things in the old quarter, French quarter and beyond. The rooms were quite small, and bathroom pokey but were clean and comfortable. The bed was very firm however staff were happy to apply a mattress topper when they became aware which improved the comfort a lot. The staff were attentive, and very friendly going out of their way to make our stay wonderful. The breakfast was great, with a la carte options also available additional to the buffet options. The spa services were also excellent. We would stay here again on our next trip to Hanoi.
20
kag2373
Дата отзыва: 17 ноября 2024
Идеальная база для нашей поездки в Ханой. Хорошее расположение для осмотра достопримечательностей с ближайшими ресторанами и недорогими покупками. Номер был удобным, чистым и тихим. Все сотрудники были потрясающими, включая ресторан и спа, и сделали наше пребывание замечательным. Сотрудники стойки регистрации вышли за рамки, включая организацию перевозок в аэропорту, получение билетов на шоу еще до нашего прибытия, и организацию водителя для всех - день в наш первый полный день в Ханое; когда Hanoi Best Tours отменил нашу экскурсию в бухту Халонг в последнюю минуту, сотрудники стойки регистрации нашли нам альтернативу и организовали транспорт - и зарегистрировались на нас, чтобы убедиться, что все в порядке, даже после того, как мы выехали из отеля.
10
Lynn
Дата отзыва: 16 ноября 2024
central location in old quarter, quirky boutique hotel
nothing
nothing
10
Lorraine
Дата отзыва: 15 ноября 2024
Breakfast was excellent, staff very welcoming , especially My on Reception
9
Leonard
Дата отзыва: 15 ноября 2024
Room was good size, beds were very comfortable, and the breakfasts were the best we had during our travels in Vietnam.
There was no view from the window, which was not our interpretation of this room listing when we made the booking.
There was no view from the window, which was not our interpretation of this room listing when we made the booking.
20
Margaret E
Дата отзыва: 15 ноября 2024
Персонал был потрясающий. С момента нашего первого контакта с Райаном, который был так полезен и требователен, а остальные сотрудники были так дружелюбны. Они заставили тебя чувствовать, что ты возвращаешься домой каждый раз, когда входишь в дверь. Ничего особенного для них не было. Расположение было отличным также
20
Joyce L
Дата отзыва: 14 ноября 2024
Мы прибыли в отель 2 : 30 утра и хотя может показаться темным, отель действительно был открыт. Ночной администратор смог помочь с нашими номерами без проблем. Завтрак в этом отеле очень хороший. Номера были чистыми, хорошими размерами и удобными. Персонал отеля нравится - Сыр, Миа, Ханна и Лили были очень полезными, приятными и эффективными. Отель расположен в хорошем месте для моллюсков, которое можно прогуляться до многих мест и не в пределах очень высокой зоны движения. Очень рекомендую!
10
Margaret
Дата отзыва: 14 ноября 2024
Staff very friendly and helpful and the restaurant and rooftop bar were great value for money
Can’t think of anything
Can’t think of anything
10
Bernie
Дата отзыва: 14 ноября 2024
The staff are absolutely fantastic. Every one of them try to make your trip special. We loved the location in the old quarter - it gave easy access to food and attractions
10
Michael
Дата отзыва: 13 ноября 2024
The upgraded room was a real bonus. We like most - the staff who were friendly, welcoming and always helping you sort problems out if needed.
Everything was excellent
Everything was excellent
20
martin s
Дата отзыва: 13 ноября 2024
Мы прибыли рано утром ( 3 . 30 ), чтобы поприветствовать персонал фронт-офиса, несмотря на то, что были так уставшими среди ночи, были быстры и эффективны, регистрируя нас. Мы легли спать, чтобы нас разбудили рабочие молотком, сверлящими в боковой части здания.
После звонка на стойку регистрации нас перевели в другую комнату, и по стечению обстоятельств бурение прекратилось.
Персонал дал нам легко понятные направления, когда мы нуждались в них в незнакомом городе.
Персонал ресторана на завтрак был очень внимательным. Еда тоже была очень хорошей.
Это был мой день рождения во время пребывания и снова стойка регистрации удивила меня десертом и свечой.
Кровать была огромной и удобной. Удобства в номере были функциональными, но у нас не было намерения оставаться в номере. Чисто и аккуратно.
Я с удовольствием вернусь сюда снова, если навещу Ханьи.
8
Fahad
Дата отзыва: 12 ноября 2024
I liked the location that was perfect and the staff were really amazing and helpful.
10
Margaret
Дата отзыва: 12 ноября 2024
Excellent variety of breakfast and staff were very helpful.
Nothing really
Nothing really
10
Michael
Дата отзыва: 11 ноября 2024
All staff were very helpful going above and beyond what you would expect. They were always friendly.
Everything was good!
Everything was good!
9
David
Дата отзыва: 10 ноября 2024
Great location in Old Town near the lake and many attractions, particularly over the weekend for the market.
The bathroom was a little small.
The bathroom was a little small.
10
Farida
Дата отзыва: 10 ноября 2024
It was beautiful and the help I got from reception staff was superb especially from Ryan a great thanks to him, we’re are very very grateful.
10
Dieter
Дата отзыва: 10 ноября 2024
The staff were outstanding. Liam took great care of us during our stay and guided us through the next stage of our travels.
9
Carolyn
Дата отзыва: 09 ноября 2024
Great location, tastefully decorated reception and rooms. Clean and the most helpful staff I’ve ever come across.
Nothing
Nothing
10
Aurica
Дата отзыва: 08 ноября 2024
Service of the staff. Any need we had they were there to help us. Customer service at the highest level. Liam from the reception did an excellent job by helping me to arrange 2 great trips.
Location was also good- close to many shops.
Nice surprise to receive at our departure a small gift from the hotel😊
There was not enough light in the room/ bathroom.
There was not enough light in the room/ bathroom.
10
Paula
Дата отзыва: 06 ноября 2024
El personal del hotel es tremendamente amable, hacen muy acogedora la estancia. El hotel está correcto, buena ubicación, desayuno excelente.
10
Johanna
Дата отзыва: 04 ноября 2024
Super Service und sehr freundliches sowie hilfsbereites Personal. Tolle Lage. Sehr gutes Frühstück (Buffet und a la carte). Bei Ankunft wurden wir mit einem Begrüßungsgetränk und einem Stück Kuchen empfangen. Zudem erhielten wir hilfreiche Informationen für das Verhalten in Hanoi (bspw. im Straßenverkehr).
10
Cheska
Дата отзыва: 04 ноября 2024
The hotel boasts an excellent location. The room and facilities were clean and comfortable, offering exceptional value for money.
The hotel staff provided a warm welcome and were incredibly helpful. They assisted us with everything we needed, from food recommendations and laundry services to luggage assistance. They even shared valuable tips on what to do and avoid on the streets of Hanoi. Their exceptional service made our stay truly enjoyable.
Nothing
Nothing
9
Paula
Дата отзыва: 04 ноября 2024
Muy céntrico, el personal muy amable y atento. Habitaciones correctas.
No hay acceso habilitado en caso de no poder subir escaleras. Tienes que subir escaleras para entrar al hotel y para acceder al desayuno también.
No hay acceso habilitado en caso de no poder subir escaleras. Tienes que subir escaleras para entrar al hotel y para acceder al desayuno también.
10
Julia
Дата отзыва: 03 ноября 2024
Das sehr zuvorkommende Personal und die Lage
Alles war super
Alles war super
10
Reynolds
Дата отзыва: 02 ноября 2024
The best service I’ve had at any hotel EVER! The people here are truly fantastic and I truly felt at home. They continually went above and beyond, reactively and proactively, to make our stay amazing. Still stunned by the level and quality of service. 20 out of 10 stars!!! In particular, amazing service from Hannah, Susan, Lily, Grace and Tommy. Thank you all so much for making my stay in Hanoi so memorable!!
Nothing
Nothing
10
Elisa
Дата отзыва: 02 ноября 2024
I highly recommend this hotel for its good location, friendly staff and delicious breakfast.
10
Nandita
Дата отзыва: 02 ноября 2024
The perfect location with the friendliest staff.
The room was very small and dark.
The room was very small and dark.
9
Myrten
Дата отзыва: 31 октября 2024
Very good location and great breakfast.
The staff were very friendly and super helpful.
We had 2 interconnected rooms for our group of 4 and one of the rooms was very small. But that was our fault for booking late and that was all that was left.
We had 2 interconnected rooms for our group of 4 and one of the rooms was very small. But that was our fault for booking late and that was all that was left.
10
Colin
Дата отзыва: 29 октября 2024
Returned to the Solaria Hotel ,and it felt like coming home.Such a lovely experience,all the staff were friendly and helpful .And it just made for a fantastic stay .Great location
Highly recommended
9
Ronny
Дата отзыва: 28 октября 2024
The staff, location, the in-house restaurant Mia's, the massage all exceptionally good.
10
Lewis
Дата отзыва: 28 октября 2024
The restaurants served a great range of local and western food of high quality. Additionally, the staff were very friendly and accommodating and the hotel is situated in a great location.
9
P
Дата отзыва: 28 октября 2024
The staff is extremely helpful, sweet and complementary. They go above and beyond to make you feel special and making sure your stay is great. The location is also great. Right in the center of the city.
Room could be a bit bigger. And the bed wasn’t super comfortable
Room could be a bit bigger. And the bed wasn’t super comfortable
10
Dario
Дата отзыва: 28 октября 2024
Staff was so so kind and nice. Facilities were very good and breakfast was very complete and with a lot of variety. A bit more pricey than other options but definitely worth the money.
Nothing, all was great
Nothing, all was great
10
Ivy
Дата отзыва: 27 октября 2024
The staff were so helpful and kind. We booked a tour through them and everything was perfect. Breakfasts were very good, a great variety of foods to choose from. Had a lovely time there- thank you!
10
Alexandre
Дата отзыва: 27 октября 2024
Tout était superbe. Le personnel est très gentil et serviable. Ils sont aux petits soins. La qualité du petit déjeuner était fantastique.
Chambre propre avec le confort du lit. A refaire
10
Lucia
Дата отзыва: 26 октября 2024
The hotel staff is just incredible - they’re incredibly welcoming and always available to give advice. I strongly recommend this hotel in Hanoi!
10
José
Дата отзыва: 26 октября 2024
El hotel Solaria ha sido un fabuloso descubrimiento, un refugio de paz y tranquilidad, de orden y limpieza, de eficiencia y amabilidad en la siempre intensa actividad de Hanói y su caos (intenso, sí, pero, al mismo tiempo, delicado). Nosotros contratamos el hotel a través del sistema de Booking y toda la comunicación previa (preferencias y coordinación del recojo en el aeropuerto) se hizo, sin problemas, a través de esa página. Nos esperaban en el aeropuerto según las instrucciones y, desde que pisamos el hotel, nos trataron con infinita cortesía, amabilidad y dedicación, el servicio fue siempre eficaz y eficiente, la actitud de todo el personal fue permanentemente positiva, desde el botones en la puerta hasta la señora del servicio de limpieza, desde las simpatiquísimas chicas de la recepción hasta las incansable jóvenes atendiendo en el restaurante. A todos los trabajadores de Solaria los vi motivados, alegres, comprometidos y leales con el hotel y su administración. Su ubicación es magnífica, a solo unos pasos del corazón de los Old Quarters (el lago, el puente rojo y las tortugas gigantes y legendarias). Lo dicho, alojarse en Solaria Hotel Hanói ha sido una experiencia impecable. Felicitaciones por tan buen trabajo.
No tengo ninguna queja. El servicio, la comida, la limpieza, todo bien. Nos satisfizo mucho. Estamos agradecidos. Es un lugar para visitar.
No tengo ninguna queja. El servicio, la comida, la limpieza, todo bien. Nos satisfizo mucho. Estamos agradecidos. Es un lugar para visitar.
9
Mary
Дата отзыва: 24 октября 2024
Highly recommend. Staff were very attentive, rooms were large and comfortable. On tour days the staff even helped us pack breakfast to take with us. Great location close to town centre but off main streets so not loud. Would absolutely recommend this hotel!
Would be great if it had a pool but has a beautiful roof top bar instead
Would be great if it had a pool but has a beautiful roof top bar instead
10
Rebecca
Дата отзыва: 22 октября 2024
Amazing staff - so friendly and helpful trying to accommodate our needs and make our stay as pleasant as possible. Great large room with lovely decor and all very clean. Good breakfast with the highlight being the yum French toast. Fab location, so central and in the thick of it. Would highly recommend and would go back time and time again!
10
Michiko
Дата отзыва: 22 октября 2024
スタッフがとても親切で朝食も美味しくロケーションもとても良かったです。
窓がなかったこと。 お部屋が少し狭かったこと。
窓がなかったこと。 お部屋が少し狭かったこと。
10
Lisa
Дата отзыва: 21 октября 2024
The staff couldn't do enough to help you and they were so friendly. The room and food was really good.
10
Joanne
Дата отзыва: 20 октября 2024
Great breakfast. Hotel is in a great location near the lake, old quarter and French quarter. Staff were very friendly and helpful - great integration with other services such as transfers. The king room was well worth the upgrade.
10
Arielrauch
Дата отзыва: 19 октября 2024
The staff are amazing! Super helpful, going above and beyond to help.
9
Linn
Дата отзыва: 18 октября 2024
Location, personell, Nice breakfast, perfect spa, everything.
The roof-terrace…
A bit tiny room for two BIG suitcases, but for the price this is ok
A bit tiny room for two BIG suitcases, but for the price this is ok
10
Leena-maija
Дата отзыва: 16 октября 2024
Exceptional hospitability. Wonderful restaurant. Great price quality. Stayed 1 night.
Nothing - this was perfect. Would be nice to have a pool but in this location probably not possible - cannot have it all.
Nothing - this was perfect. Would be nice to have a pool but in this location probably not possible - cannot have it all.
10
Colin
Дата отзыва: 15 октября 2024
Great location and lovely friendly and efficient staff
Mia’s restaurant was very good
And great rooftop bar with view and cocktails
There was nothing we didn’t like about the hotel
There was nothing we didn’t like about the hotel
9
Mark
Дата отзыва: 15 октября 2024
Location! Location! Location!
The rooftop bar is fantastic to sit and watch the sunset over the city.
The room did not have enough storage for clothes/luggage etc. for us. The spiral staircase to the roof top bar is challenging to navigate for anyone with mobility issues.
The room did not have enough storage for clothes/luggage etc. for us. The spiral staircase to the roof top bar is challenging to navigate for anyone with mobility issues.
7
Grant
Дата отзыва: 13 октября 2024
Breakfasts were great, and Grace on front desk was excellent in her service.
Staircase to rooftop bar - death trap!
Staircase to rooftop bar - death trap!
10
Bruno
Дата отзыва: 12 октября 2024
Breakfast was delicious and the staff is extremely kind and helpful.
10
Mai
Дата отзыва: 11 октября 2024
Excellent hotel in an ideal location within Hanoi’s Old Quarter. Staff went above and beyond to accommodate us which was very much appreciated!! Breakfast was also one of the best selections we have had. Thanks for a memorable stay
7
Michael
Дата отзыва: 11 октября 2024
Location was good for being able to walk around and see sights. The staff were very accommodating and helpful. Breakfasts were nice, as were cocktails in the evening on the rooftop bar, great views of Hanoi.
Lots of stairs and only one small pokey elevator , also quite noisy at night.
Lots of stairs and only one small pokey elevator , also quite noisy at night.
10
岡
Дата отзыва: 09 октября 2024
スタッフの皆さんがいたせり尽せりのサービスでもてなしていただき、すごく快適な旅だった。
Susanさん、myさん、tamilaさん、Graceさん、 Tommyさん、及び全てのスタッフの方々に感謝です。
独立70周年でお祝いしており、街全体が交通止めになるなど大変混雑していたが、GRABのタクシー運転手とのやりとりや荷物を車まで運んでくださるなど、すごく行き届いたおもてなしだった。
初日到着時にウェルカムドリンクやケーキを出してくれる、最終日のお見送りにはお土産までくださった。
また、立地も大変よく、市街に近い。
朝食も大変美味しく、ホテルのルーフトップバーもすごく綺麗だった。
設備も綺麗で、口コミで壁が薄いとの声もあったが全く気にならなかった。
この価格でこのクオリティの設備、立地、環境、サービスを受けられるのは非常にお得だった。
次回、ベトナムに行く機会があればぜひまた泊まりたい。
9
E
Дата отзыва: 09 октября 2024
The best attribute of this Hotel is the staff, the people manage your needs as their own, and make every arrangement possible to your requests, they take seriously any feedback provided by us and compensate accordingly, the best thing is they made a surprise birthday dessert with happy birthday song during dinner time, prior her birthday (We did not request this, but appreciated it and enjoyed). Special thanks to Lily, Susan and the staff from the restaurant. They also gave good advice on which places to visit, and how to purchase/bargain, but also provided a full guide prepared in advance with the top tips you may need, including a city map. Our room was very comfortable and clean, had good sound isolation, as we could not receive too much noise from the street. This Hotel has a great location and is very convenient to walk around the points of interest, near the Hoan Kiem Lake about 3 minutes walk, then you can go around and enjoy the landscapes, Water Puppets show, and many Coffee shops or Restaurants nearby.
The restaurant menu could use some improvement. It should offer a wider variety of options, but they will adjust and modify according to your requirements.
The restaurant menu could use some improvement. It should offer a wider variety of options, but they will adjust and modify according to your requirements.
9
David
Дата отзыва: 08 октября 2024
Great location. Staff extremely helpful
Good standard of food , drinks reasonably priced.
8
Bryan
Дата отзыва: 08 октября 2024
Location and cleanliness
Check in took too long. It wasn’t a poor experience but We were tired it was late and we just wanted to get our keys
Check in took too long. It wasn’t a poor experience but We were tired it was late and we just wanted to get our keys
10
Noy
Дата отзыва: 08 октября 2024
המלון נקי ובמיקום מצויין, הצוות מדהים, נחמדים, אדיבים, ועזרו לנו בהכל!
בהחלט נחזור לשם בהמשך
9
Lisa
Дата отзыва: 07 октября 2024
The staff at Solaria Hanoi were so friendly, warm and welcoming. Grace and Lily in reception were so helpful with all our questions and gave us information and recommendations regarding the activities we wanted to do. The location of the hotel was excellent and the rooftop bar was a nice addition. The rooms were comfortable and clean and we would definitely stay at this hotel again.
10
Jan
Дата отзыва: 05 октября 2024
I recently had the pleasure of staying at this wonderful hotel, and I can’t express enough how satisfied I am with my experience! From the moment we arrived, the hospitality was exceptional. A special shoutout to Susan and Lily, who went above and beyond to make our stay unforgettable. Their warm smiles and attentiveness made us feel right at home.
The accommodations were top-notch, and every staff member we encountered was friendly and helpful. It’s clear that the team takes pride in providing outstanding service, which truly enhanced our visit.
We are already looking forward to returning in the coming years and will definitely be recommending this gem to our friends and family. Thank you for an amazing stay!
I actually don't have anything in mind to say about the top-notch level of service we receive during our stay. We love everything about this hotel from cleanliness up to the service and hospitality of the staffs
I actually don't have anything in mind to say about the top-notch level of service we receive during our stay. We love everything about this hotel from cleanliness up to the service and hospitality of the staffs
10
Alexandra
Дата отзыва: 03 октября 2024
This was the best hotel experience of our trip! The staff here are incredible. Really took a lot of the mental load off me. They messaged me on whatsapp after I booked and offered to book any tours for us. They booked our Ha Long Bay Cruise, and all transfers. They even gave us fruit and water for the drive out there, and a little gift at the end of our stay! The breakfast was amazing and the restaurant downstairs was delish! Thank you so much, we will definity stay again!
Nothing!
Nothing!
8
Maren
Дата отзыва: 02 октября 2024
Hervorzuheben ist das tolle Frühstück! Ansonsten waren wir rundum zufrieden
In der Dusche ist relativ wenig Wasserdruck, aber zum Duschen hat's gereicht:)
In der Dusche ist relativ wenig Wasserdruck, aber zum Duschen hat's gereicht:)
9
Ceri
Дата отзыва: 02 октября 2024
We had the pleasure of staying at the Solaria Hotel in Hanoi for two separate stays, each for two nights, in their family rooms (201 and 301). From the moment we arrived, we were greeted with a warm welcome, including homemade cake and drinks, along with a detailed explanation of the local area. The staff provided us with a map and excellent suggestions for nearby spots to explore, including the must-visit Banh Mi 25.
The hotel itself is perfectly located in the Old Quarter, which made it a great base for exploring the bustling streets of Hanoi. After a busy day in the city, it was such a refreshing place to return to, offering a peaceful escape from the heat and chaos outside. Both family rooms we stayed in comfortably fit our family of five, with one bathroom per room, which was more than enough for us.
One highlight of our stay was the night we spent at the hotel’s rooftop bar, where we had a fantastic time and especially enjoyed meeting John. Additionally, we dined at Mia’s Restaurant, located under the hotel, where the food was outstanding, and the service matched the hotel’s high standards.
Before we left for an overnight cruise in Ha Long Bay, the staff kindly offered to hold our bags and even prepared some fruit for our trip, showcasing their thoughtful hospitality. Although there was some construction noise from next door in the mornings, it was a minor issue and didn’t detract from our overall experience. In fact, we were excited to return after our time in Ha Long Bay.
Overall, Solaria Hotel delivered exceptional hospitality—perhaps the best we experienced during our time in Vietnam. The staff went above and beyond to make us feel welcome and cared for, and we highly recommend it to anyone visiting Hanoi.
9
R
Дата отзыва: 29 сентября 2024
Perfecte lokatie t.o.v. het oude centrum. En onovertroffen betrokkenheid en servicegerichtheid van het personeel. Perfect ontbijt. Een van de beste van onze bijna 4 weken in Vietnam. Zeer toffe Sky-lounge bar.
Kamer was tikkeltje aan de krappe kant, maar dat is inherent aan de keuze voor de goedkoopste kamer.
Kamer was tikkeltje aan de krappe kant, maar dat is inherent aan de keuze voor de goedkoopste kamer.
10
Alexandra
Дата отзыва: 29 сентября 2024
The staff were amazing! They really made our trip! Hannah at reception was so sweet and helpful and we absolutely loved going to the roof top bar every night to see John. The rooms were nice and clean and they even gave you an extra key card to put the aircon on while you were out. The location was also great and the staff recommended some tasty places to eat. We would definitely stay again!
Nothing
Nothing
9
Pauline
Дата отзыва: 28 сентября 2024
Good location, close to Hoan Kiem Lake. Spacious room. Breakfast selection was amazing and inclusive. The attentive service was impeccable. Susan was a delight and went all way out to address the requests of the customers.
If at all, noise from street which is a common problem for boutique hotels around this area for rooms at lower floor. Higher floor might be better.
If at all, noise from street which is a common problem for boutique hotels around this area for rooms at lower floor. Higher floor might be better.
10
Kylie
Дата отзыва: 25 сентября 2024
The amazing service I received from all the staff at the Solaria Boutique Hotel, located in the historic old quarter of Hanoi, was absolutely fabulous. Every little detail has been thought of & their personal concierge team made my first few days in Vietnam feel so special. Hannah in particular was amazing & attentive. She even packed a lunch box of cold fresh fruit & water to take on my journey to my next destination. Old fashioned hospitality service that you will never forget. As a solo female traveler, I always felt safe & the hotel was central to the cafes, restaurants & lake. Their breakfast was delicious too. This small hotel is stylishly modernized & beautifully decorated to suit the old bones of the bygone era. I can’t wait to return. Well done.
It doesn’t have a pool, which I normally like to have traveling in a hot climate, to cool down at the end of the day. But it wasn’t a deal breaker because the hotel had everything else going for it.
It doesn’t have a pool, which I normally like to have traveling in a hot climate, to cool down at the end of the day. But it wasn’t a deal breaker because the hotel had everything else going for it.
9
Sosa
Дата отзыва: 24 сентября 2024
Rooms spacious, clean and nice decor, breakfast very tasty with good selection, and staff really helpful and nice.
Nothing to comment about
Nothing to comment about
8
Tzuyu
Дата отзыва: 23 сентября 2024
The staffs are very kind and helpful. They not only introduce the tourist spot and also remind your belongings and take care of your check out time. Thank you very much! (Tamila is the best staff!)
7
Caity
Дата отзыва: 19 сентября 2024
Lovely and helpful staff and good location
Very overpriced for the quality of the hotel
Very overpriced for the quality of the hotel
10
Jill
Дата отзыва: 19 сентября 2024
The room was spacious and very clean and comfortable. The restaurant and breakfast were impeccable, with supreme attention to detail. The staff were superb and ready to help at all times
Nothing. We liked everything
Nothing. We liked everything
10
Fiona
Дата отзыва: 16 сентября 2024
Location, staff amazing, size rooms , restaurant, Spa
There is nothing I can say exceptional service
There is nothing I can say exceptional service
10
Tien
Дата отзыва: 16 сентября 2024
Bữa sáng đầy đủ phong phú, địa điểm trung tâm tiện đi lại
9
Milena
Дата отзыва: 16 сентября 2024
The staff was exceptional! Everyone was so welcoming, friendly and helpful. No matter what we asked/needed they could help. We even git a huge take away breakfast on our departure day because we had to leave early. The location was perfect in the old town, we could walk almost everywhere.
The room had only a small window and it always felt humid in the room.
The room had only a small window and it always felt humid in the room.
10
Pedro
Дата отзыва: 15 сентября 2024
Simpatia dos funcionários. Sempre prontos a agradar, dar dicas, ajudar em tudo. Muito solícitos e atentos a todas as necessidades dos clientes.
Gostei de tudo. Um hotel especial, sem dúvida
Gostei de tudo. Um hotel especial, sem dúvida
10
Fiona
Дата отзыва: 15 сентября 2024
Staff were all amazing
Perfect location
Rooms beautiful
Roof top bar great
Breakfast was amazing
Nothing
Nothing
10
Damian
Дата отзыва: 12 сентября 2024
The hospitality and friendliness of the staff are simply exceptional. They took the time to explain everything and picked up hints among our conversations to provide helpful suggestions and recommendations. The rooms are excellent considering the location and price point.
Overall the finishing needs some attention. We observed some loose power sockets, exposed wiring and just some small details throughout the hotel that needs a good once over. Understandbly these come with age and usage.
Overall the finishing needs some attention. We observed some loose power sockets, exposed wiring and just some small details throughout the hotel that needs a good once over. Understandbly these come with age and usage.
10
Andrew
Дата отзыва: 10 сентября 2024
I loved everything about this hotel. The welcoming drink and snack on arrival. The information brochure highlighting key tourist attractions and food and drink locations. The scam awareness document. The weather warning due to the typhoon. The early check-in. The pre-prepared breakfast due to my early departure. Staff went above and beyond to ensure I had an amazing time. The breakfast was absolutely delicious. The room was perfect. The location the same.
Nothing
Nothing
9
Stacey
Дата отзыва: 10 сентября 2024
The staff go above and beyond! Everything is superb. Apart from no pool, the sky bar is a fabulous spot to unwind after a long day! Buffet breakfast is by far our favorite! Highly recommend, so close to the Lake, Cathedral, sports bar, Train Street, Note cafe and Mia’s Restaurant is must for dinner.
Staff- Mia’s Restaurant
Staff- Mia’s Restaurant
9
Shiro
Дата отзыва: 10 сентября 2024
スタッフが親切で感じが良い人ばかりでした。
外はとても暑かったのですが、場所が良かったので、観光、買い物の途中でホテルに戻り、シャワーを浴びてまた活動できました。
朝食の種類がもう少し多いほうが良かったです。
朝食の種類がもう少し多いほうが良かったです。
10
Marleen
Дата отзыва: 09 сентября 2024
Absolutely amazing, staff, room, breakfast, location, all amazing!
9
Emma
Дата отзыва: 09 сентября 2024
We had such a beautiful stay at Solaria Hotel Hanoi. Would definitely recommend it. Some of the friendliest, most hospitable and helpful staff I have come across. They made us extremely comfortable (especially amidst a typhoon, they made sure we knew what was going on and our safety was their top priority). Bed was so comfortable!! Breakfast was delicious every day, Mia’s restaurant was amazing - some of the best food we have had on the trip so far. They also prepared a takeaway breakfast for us when we had an early bus ride.
We will definitely be returning!
Only suggestion would be to get a room with a view if possible as the rooms can be quite dark.
Only suggestion would be to get a room with a view if possible as the rooms can be quite dark.
10
Krishna
Дата отзыва: 07 сентября 2024
Location is fantastic, literally a couple of minutes to the lake and the buzz of the shops.
Everything was excellent
Everything was excellent
9
Catherine
Дата отзыва: 05 сентября 2024
The staff at check in were fantastic - so helpful and friendly. My room was huge and comfortable. Breakfast was great. The sky bar was lovely. All good.
Better tea and coffee facilities ie milk
Better tea and coffee facilities ie milk
9
Jaya
Дата отзыва: 04 сентября 2024
Great staff. Excellent service. Good location.
There was no moisturizer lotion in the room. Hit water in the shower was not consistent.
There was no moisturizer lotion in the room. Hit water in the shower was not consistent.
10
Elisavet
Дата отзыва: 03 сентября 2024
Everything was great! The staff were very polite, smiley and helpful! Excellent location and delicious food!
10
Elizabeth
Дата отзыва: 03 сентября 2024
I cannot say enough about the kindness and care from the staff here. Not only is the hotel beautiful and well appointed and the breakfast is top tier delicious - but the care and attention I had from Ryan the manager and all the staff especially David and Liam is beyond expectations.
Traveling far from home is always a challenge but Ryan treated me like family and assisted with a special personal delivery to the hotel before arrival. He was compassionate and professional and really took care of me. It was also our honeymoon and they made a beautiful romantic room for us.
If you are traveling and may be intimidated to be far from home in unfamiliar territory, this hotel will make you feel safe and welcome. I cannot want to come back to Hanoi and stay again.
Nothing
Nothing
7
Sven
Дата отзыва: 02 сентября 2024
Uitstekende locatie
Prijs/kwaliteit kan beter , kamers kunnen een update gebruiken.
Prijs/kwaliteit kan beter , kamers kunnen een update gebruiken.
10
S
Дата отзыва: 01 сентября 2024
Breakfast was fantastic with a wide selection, the room was a good size with a very comfortable bed. Great locations with easy access to local attractions. All staff were very professional with a very helpful and friendly attitude, nothing was too much for them to do to help our stay more enjoyable. I would highly recommend The Solaria Hanoi!
Nothing.
Nothing.
8
Wong
Дата отзыва: 01 сентября 2024
Super close to downtown Hanoi, barely had to take any form of transport! Could walk to all the main sights of the city easily! Staff were also very friendly and gave great recommendations! Shout out to Mi and Lily for looking after us!
Can be slightly noisy from the live band and street music.
Can be slightly noisy from the live band and street music.
10
Juan
Дата отзыва: 31 августа 2024
El hotel es pequeño y céntrico, pero muy bonito y con un personal súper atento a todo. A la habitación no le faltaba de nada y estaba muy limpia. Es un sitio para poder visitar la ciudad y tenerlo todo muy a tiro.
8
Salli-ann
Дата отзыва: 30 августа 2024
The staff couldn’t do enough for you so helpful and lovely. Lovely welcoming drink, cake and a freezing cold washer which we definitely needed. Also used there restaurant for dinner and it was brilliant and the breakfast is the best so much variety. Overall a lovely stay.
My only complaint was the rooms were a bit small but the staff apologised for it as it is a very narrow building. The wooden blinds were very old and need replacing and don’t block the light out but would recommend staying there overall a lovely stay.
My only complaint was the rooms were a bit small but the staff apologised for it as it is a very narrow building. The wooden blinds were very old and need replacing and don’t block the light out but would recommend staying there overall a lovely stay.
10
Nicole
Дата отзыва: 29 августа 2024
Great location, beautiful rooms, delicious breakfast and amazing staff! Especially Hannah and Tamila at reception and John in the Skybar. All went above and beyond to make our stay even better!
N/A
N/A
10
Jo
Дата отзыва: 28 августа 2024
Really convenient location. Decor was lovely & the bed was really comfortable. Would highly recommend staying at the solaria hanoi hotel.
10
Costanza
Дата отзыва: 28 августа 2024
We stayed 5 nights at Solaria, we couldn't be more happy to have made this choice. Comfy and clean rooms, staff is prepared, hard working and very passionate. We tried their restaurant and their rooftop and the mood was always on point. The staff always tried to be helpful, offering us different solutions and helping us out. We will come back for sure. Special thanks to Hannah, she's been amazing in every aspect, giving us the best experience. Thank you again!
9
Vivey
Дата отзыва: 27 августа 2024
Location is great! Very good hospitality overall!
10
Kaori
Дата отзыва: 27 августа 2024
朝食が美味しかったです。受付であったスタッフさんがとても親切で丁寧に説明してくれました。
２日目のチェックアウトが4時半と早かったんですが、朝食をテイクアウトで持たせてくれて、空港で美味しくいただきました♡
シャワーの温度調整が難しいかったです😂
シャワーの温度調整が難しいかったです😂
10
Candice
Дата отзыва: 26 августа 2024
Everything was amazing. The staff were phenomenal with their service. I always felt Luke they were extra mile. I would definitely recommend this hotel to anyone visiting Hanoi
There isn't anything that I did not like
There isn't anything that I did not like
7
Michelle
Дата отзыва: 26 августа 2024
Friendly staff, easy instructions and additional information on how to cross streets etc. Rooftop bar was great, and well priced. Bed was comfortable and room was a good size. Great location in old town, was able to walk to the all the main spots.
Restaurant was under renovation, so we had to eat in the downstairs however staff did best to ensure we have everything we needed. No pool was the main issue, I did not understand how hot it would be and pool to cool off after a day out is a must!
Restaurant was under renovation, so we had to eat in the downstairs however staff did best to ensure we have everything we needed. No pool was the main issue, I did not understand how hot it would be and pool to cool off after a day out is a must!
10
Candice
Дата отзыва: 26 августа 2024
Everything was amazing. I particularly have to compliment the staff. The service was just incredible. And the breakfast was fabulous. So many options
There isn't anything that I did not like
There isn't anything that I did not like
10
Thaliwal
Дата отзыва: 26 августа 2024
Friendly and attentive staff. Lily who checked me in was brilliant. Very good location. Great breakfast selection and quality.
Room can be a little bit noisy at night. Better sound proofing in rooms would be nice
Room can be a little bit noisy at night. Better sound proofing in rooms would be nice
10
Colin
Дата отзыва: 25 августа 2024
Amazing location, with a beautifully comfortable huge bed. Great Sky bar overlooking Hanoi with great sunset views.
No view from our room.
No view from our room.
10
Gerald
Дата отзыва: 24 августа 2024
Breakfast excellent, especially the take-away pack for my early train departure. Location very good. Staff were the major difference; very very helpful, especially My in reception. All staff were good; she was exceptional.
Room was a bit small. OK I was alone too but for a couple…? Still. Its mid Old Quartier & space is valuable. Worked well for me though.
Room was a bit small. OK I was alone too but for a couple…? Still. Its mid Old Quartier & space is valuable. Worked well for me though.
10
Swetlana
Дата отзыва: 24 августа 2024
Das Personal war sehr bemüht und freundlich, tolles Frühstück, saubere Zimmer
9
Chi
Дата отзыва: 23 августа 2024
早餐非常精緻，除了自助吧之外也可以額外免費加點很多料理，很美味。
在房卡的設定上有些問題，會有點擔心。
在房卡的設定上有些問題，會有點擔心。
9
Anass
Дата отзыва: 21 августа 2024
Service et staff à l’écoute, réactif et aux petits soins. Merci Hannah :)
Petit déjeuner varié, équilibré et savoureux.
Emplacement en plein centre
Literie confortable
On pouvait entendre un peu de bruit des travaux et les klaxons de voitures par moment
On pouvait entendre un peu de bruit des travaux et les klaxons de voitures par moment
9
Benjamin
Дата отзыва: 20 августа 2024
The staff at Solaria Hanoi Hotel are amazing to say the least. The friendliest, most helpful staff I've ever experienced. They helped us organise multiple excursions (including dates we wouldn't be staying at the hotel), and carried our items everywhere.
The breakfast on the rooftop was delicious, and the downstairs restaurant (which does room service) was fantastic too.
There is not enough insulation between the rooms, or outside in my opinion. We were next to the lifts, and heard plenty of noise outside our room as people came and went during the day. We could also hear snoring from adjacent rooms.
There is not enough insulation between the rooms, or outside in my opinion. We were next to the lifts, and heard plenty of noise outside our room as people came and went during the day. We could also hear snoring from adjacent rooms.
10
Samantha
Дата отзыва: 19 августа 2024
Great location really close to the old quarter and the lake easy to walk everywhere. Very friendly and professional staff. Roof top bar was great after a long day sightseeing. Also breakfast was excellent with a wide range of local and European options. Very friendly staff. We broke our stay with a cruise in Halong bay and the staff were very helpful.
10
Plozza
Дата отзыва: 18 августа 2024
Staff were amazing & super friendly
Noise from construction next door
Noise from construction next door
9
Kristi
Дата отзыва: 17 августа 2024
The staff was nice and helpful. Nice location and facilities.
The breakfast could be improved.
The breakfast could be improved.
10
N
Дата отзыва: 17 августа 2024
The staff were amazing, it’s beautifully decorated, quiet rooms, lovely restaurants and roof top bar.
10
U
Дата отзыва: 16 августа 2024
Everything was amazing. They organised taxi pick up and drop off from and to the airport respectively.
The breakfast was diverse and of the highest quality.
The hotel staff were really friendly and helpful and accommodating of any requests we had.
9
Enza
Дата отзыва: 16 августа 2024
Well located and with a nice terrace and amazing staff
No particular negatives
No particular negatives
10
Shaista
Дата отзыва: 15 августа 2024
The Solaria Hotel staff and service is outstanding. The location is very convenient. The rooftop bar is stunning and the breakfast was lovely.
The room size was tiny - there was no view / window as such. But it was clean and fine for the price!
The room size was tiny - there was no view / window as such. But it was clean and fine for the price!
10
Antonio
Дата отзыва: 15 августа 2024
Tutto staff gentilissimo e attento ad ogni richiesta
Nulla
Nulla
9
Andrea
Дата отзыва: 13 августа 2024
La struttura, e in particolare le receptionist, sono state molto disponibili nel soddisfare le richieste e nel fornire consigli su città ed escursioni
9
Fabrizio
Дата отзыва: 12 августа 2024
La struttura e’ accogliente e situata in un’ottima posizione per visitare il centro storico della città. Le camere sono ben arredate ed il personale e’ molto disponibile,attento e gentilissimo.
Ottima la Spa dove abbiamo provato il massaggio corpo vietnamita.
5
Alkistis
Дата отзыва: 11 августа 2024
The location
The room wasn’t as in the picture. Really small and not nice. Also due to construction we have noises staring 7 am
The room wasn’t as in the picture. Really small and not nice. Also due to construction we have noises staring 7 am
9
Thomas
Дата отзыва: 10 августа 2024
The staff was extremely friendly and helpful. For example, Hannah at the reception volunteered to take charge of getting some first-class seats to a coveted Hanoi water puppet show. Thank you! The laundry service (by weight) was also excellent and very useful while traveling. The breakfast was nice, with some mix of buffet and à la carte options; plus there is a beautiful view from the ninth floor where it is served.
Twice per week there is live music until late at the top of the hotel, which can be extremely noisy. It may be useful to check before booking. The water in the (tiny) shower would randomly change temperature from cold to hot (and back) even without touching any controls. Exception handling (e.g., speeding up a breakfast order slightly so the guest is able to catch a taxi to the airport) may be poor.
Twice per week there is live music until late at the top of the hotel, which can be extremely noisy. It may be useful to check before booking. The water in the (tiny) shower would randomly change temperature from cold to hot (and back) even without touching any controls. Exception handling (e.g., speeding up a breakfast order slightly so the guest is able to catch a taxi to the airport) may be poor.
10
Yuka
Дата отзыва: 10 августа 2024
スタッフがとても親切で、たくさん助けてくれました。
ホテルのレストランがとても美味しい！
スパも素晴らしい！
部屋も綺麗で大満足です！
なし！
なし！
10
Maxime
Дата отзыва: 09 августа 2024
Le buffet du breakfast pantagruélique, la gentillesse et la disponibilité du personnel , son emplacement central dans Hanoi
Rien
Rien
9
Yuri
Дата отзыва: 08 августа 2024
朝食がすばらしく、立地がよいこと。スタッフも親切で、チェックインのときにはウェルカムドリンク、ケーキを出してくれ、滞在についての説明を丁寧にしてくれた。洗濯を安くでお願いできたこともよかった。
オプショナルツアーや空港までのタクシーのことも気にかけてくれたので、安心して滞在してすることができた。
工事のため、騒音があった。あらかじめ改装工事があることを知りたかった。 冷蔵庫があまり冷えない。 バスルームのドアガラスが透けているので、トイレを使うのが少し恥ずかしい。 部屋の照明が暗いのは、しかたがない。
工事のため、騒音があった。あらかじめ改装工事があることを知りたかった。 冷蔵庫があまり冷えない。 バスルームのドアガラスが透けているので、トイレを使うのが少し恥ずかしい。 部屋の照明が暗いのは、しかたがない。
10
Mike
Дата отзыва: 04 августа 2024
All of the hotel staff are on a completely different level of helpful. Everything you want or need is done without the blink of an eye!
Leaving.
Leaving.
10
Tessa
Дата отзыва: 04 августа 2024
Perfect location , right smack in the center of Hanoi , at the Old Quarter . French Indochina decor and style which we loved . Excellent service .
10
Alice
Дата отзыва: 04 августа 2024
Customer service, rooftop bar, breakfast, the Vietnamese restaurant downstairs, personalised service, location
Room was very small for 3 people
Room was very small for 3 people
10
Alessandro
Дата отзыва: 03 августа 2024
Staff gentilissimo, posizione perfetta
Camera pulitissima e comoda
2 ristoranti e bar in terrazza
Colazione incredibile tanta scelta dolce
10
Brian
Дата отзыва: 03 августа 2024
We really enjoyed our stay in Solaria Hotel. From the minute we arrived we were met with great hospitality. The staff were very attentive. Check in was very smooth. Our room was perfect for what we needed for our two night stay in Hanoi before travelling on further. Breakfast was lovely and had a plentiful selection. Upon check out at 12pm we were able to leave our luggage in storage. Staff were very helpful throughout our stay and went went over and above including allowing us to fresh up with a shower before our over night bus.
8
Robert
Дата отзыва: 02 августа 2024
Amazingly friendly staff, especially Susan on reception. The room was very comfortable and clean. The breakfast was exceptional. The location is perfect for visiting the old quarter.
The massage I had at the spa was very rough and the masseuse lady injured my neck. She was apologetic and tried to help at the time but it is still very painful to the point I am taking pain relief. I am not able to recommend the massage treatment.
The massage I had at the spa was very rough and the masseuse lady injured my neck. She was apologetic and tried to help at the time but it is still very painful to the point I am taking pain relief. I am not able to recommend the massage treatment.
10
Daisy
Дата отзыва: 02 августа 2024
Amazing hotel. Perfect location. Comfortable room and gigantic bed. Rooftop bar with amazing views. The kindest staff who went the extra mile to make us have a perfect stay. Every request we had they were super helpful: they organised transport, suggested recommendations for places to eat and places to visit. They sorted us out with a SIM card upon arrival, suggested a place to exchange money and gave us tips (for example downloading a taxi app). 100% recommend. Thank you to the whole team — you were brilliant!
10
Frédéric
Дата отзыва: 01 августа 2024
Emplacement parfait, décoration soignée, accueil très attentionné, roof top super agréable et petits déjeuner excellents
10
Heather
Дата отзыва: 01 августа 2024
Great location. Very clean and comfortable. Staff were very helpful and always willing to offer recommendations to maximise our time in Hanoi.
Nothing
Nothing
9
M
Дата отзыва: 01 августа 2024
Very helpful staff that go above and beyond together with good central location. Breakfast was also very good. Staff looked after us by preparing food to take with us which was much appreciated.
We stayed in a connecting room. The main room was lovely but the smaller twin room was less comfortable and soundproofing of the window meant it was very noisy.
We stayed in a connecting room. The main room was lovely but the smaller twin room was less comfortable and soundproofing of the window meant it was very noisy.
10
David
Дата отзыва: 31 июля 2024
A lovely boutique style hotel in a fantastic location. Close to the bustle of the old town, but peaceful and quiet. Great breakfast and enjoyable drinks on the roof terrace. You should definitely try the recommendations for banh mi and cha ca fish. Excellent customer service, especially from Susan, who had a wonderful recommendation for a nail and beauty spot.
10
Omer
Дата отзыва: 30 июля 2024
This is one of the best hotel that i visit in the world. the best servise by amazing stuff, thay realy care that you feel comfortable and have a good time.
10
Michael
Дата отзыва: 30 июля 2024
Das war wie die Landung auf einem anderen Planeten: alle waren äußerst freundlich, aufmerksam versuchten jeden Wunsch von den Lippen zu lesen. Die Zimmer, das Restaurant, die Skybar einfach perfekt.
Wir sind unendlich dankbar das Hotel ausgewählt zu haben.
Nichts! Wirklich
Nichts! Wirklich
9
Sandra
Дата отзыва: 29 июля 2024
Das Hotel hat eine perfekte Lage in der Altstadt von Hanoi. Für europäische Verhältnisse ein ausgesprochen gutes Preis- Leistungsverhältnis und auch die Preise im Spa und Restaurant sind sehr moderat. Die Ausstattung ist liebevoll und man kann den Tag auf der Dachterrasse perfekt ausklingen lassen. Auch hier ist uns der besonders nette und hilfsbereite Service aufgefallen. Besonders Grace hat uns wertvolle Tips für die Trainstreet und Coconut Coffee gegeben.
10
Kai
Дата отзыва: 27 июля 2024
Das Personal ist extrem freundlich und hilfsbereit. Wir wurden individuell von einzelnen Mitarbeitern betreut. Das Frühstück war sehr lecker. Das Hotel hat für uns einen 2 Tage Ausflug nach Sapa organisiert, wobei wir bis ins Zugabteil begleitet und nach Rückkehr auch von dort abgeholt wurden. Das Hotel befindet sich direkt in der Altstadt. Beim Check-out wurden wir mit einem netten Geschenk verabschiedet.
Es gibt keinerlei Kritik.
Es gibt keinerlei Kritik.
10
Edward
Дата отзыва: 26 июля 2024
Our experience at Hotel Solaria Old Quarter Hanoi was nothing short of exceptional. From the moment Lily warmly greeted us with her informative and welcoming demeanor, we knew we were in for a treat. Her attention to detail and genuine care extended beyond our check-in process, encompassing insightful tips about the Old Quarter area that truly enhanced our stay.
The exquisite dinner we enjoyed was not just a meal but a visual masterpiece, crafted with meticulous detail by the talented chef. Each dish was a work of art, showcasing the finest ingredients and culinary skills that left us in awe. As we ventured out to explore the Old Quarter, we were pleasantly surprised by Lily's thoughtful gesture of a belated birthday cake for my partner, personalised with heartfelt wishes. The genuine care and effort she put into making our stay memorable truly touched our hearts and exemplified the essence of hospitality at Hotel Solaria.
Our room was a haven of comfort and style, with carefully curated furniture choices that reflected the hotel's attention to design. The dining experience at the hotel restaurant was so delightful that we found ourselves returning for another memorable meal, where further personalised touches and exceptional and theatrical engaging service of food elevated our culinary journey to a new level of excitement.
Our decision to revisit Hotel Solaria on our next adventure is a testament to the outstanding service and unique experiences we had. Coming from Australia, choosing a hotel in Vietnam was a minefield of choices and decision, but our stay at Hotel Solaria surpassed all expectations, thanks to the wonderful staff who went above and beyond to ensure we felt welcomed and valued.
In conclusion, Hotel Solaria Old Quarter Hanoi is not just a place to stay, but a sanctuary of exceptional service, memorable experiences, and heartfelt hospitality.
N/A
N/A
10
Véronique
Дата отзыва: 26 июля 2024
L'emplacement, le petit déjeuner d'une qualité incroyable, bref tout !
Rien
Rien
10
Thomas
Дата отзыва: 26 июля 2024
Tout était génial, la décoration, le rooftop, la localisation et surtout la gentillesse du personnel. Un grand merci à Susan, Tamila et Grace pour leur accueil exceptionnel et leur petit pic-nique pour notre départ !
Ps : le petit déjeuner est super
Rien
Rien
10
Urszula
Дата отзыва: 24 июля 2024
Great location, a short walk to Hoan Kiem Lake. Extremely friendly & professional staff especially Lilli who recommended great restaurants, walked us to an ATM & organised a car for us to the airport.
We loved the roof top bar for happy hour cocktails and
John was so friendly. The breakfast was exceptional!
8
Donna
Дата отзыва: 23 июля 2024
The staff of the hotel went above and beyond to assist us and Jake our stay comfortable.
N/A
N/A
10
Alex
Дата отзыва: 22 июля 2024
They are very hospitable that you can't complain anything. If you have any complain, they will immediately fix it.
10
J
Дата отзыва: 22 июля 2024
Grote ruime kamer. Ruim assortiment ontbijt. Schoon. Zeer centrale locatie. Vriendelijk personeel, zeer behulpzaam met het regelen van vervoer. Voor onze doorreis tasje met fruit, water en koffie mee. Heel attent.
Niets
Niets
10
S
Дата отзыва: 22 июля 2024
Behulpzaam, vriendelijk personeel! Fijne ontvangst!
Alles perfect geregeld!
10
Heather
Дата отзыва: 19 июля 2024
Beautiful rooms and fantastic service! Food was amazing and the place was so clean plus the location you can’t beat. Susan was the most helpful and friendly upon our stay and helping us while here!
Everything was fantastic
Everything was fantastic
10
Sinead
Дата отзыва: 19 июля 2024
Fantastic hotel, brilliant location, staff are so welcoming they cannot do enough for you. The hotel is very clean. We stayed here for 2 nights and are coming back for another 4nights. Definitely one of the best hotels we stayed in our 3 weeks in Vietnam. A beautiful touch today, we were heading on a trip to Sapa and they had a packed lunch ready for us for the long journey.
Nothing
Nothing
10
Loren
Дата отзыва: 19 июля 2024
Nos alojemos nuevamente en este hotel y esta vez hasta nos hicieron un Upgrade de habitaciones eran aún más amplias y cómodas. Desayuno variado y delicioso. Ubicación central en pleno Old Town. Atención del personal extremadamente amable, eficiente. Nos ayudaron en todo incluso organizamos transporte fuera de Hanoi con ellos. Sky bar en la terraza tiene bonitas vistas, restaurante del octavo piso es muy bonito y el del subsuelo es magnífico no se lo pierdan!
Nos gustó todo
Nos gustó todo
10
Shemsedin
Дата отзыва: 18 июля 2024
The location is great. The staff is wonderful. The massage is heavenly good and the breakfast is outside of this world. The best breakfast ever. Highly reccommended to anyone traveling to Hanoi.
10
Lorelay21
Дата отзыва: 18 июля 2024
Ubicación, estás a pie de los lugares más importantes en old town, sus dos restaurantes, sky bar, EL PERSONAL es muy amable!… muy eficiente! te dan tips importantes, te ayudan en todo. Organizamos con ellos Transfers al y desde el aeropuerto además de nuestro transporte privado a Ninh Binh. Todo de primera y muy puntuales. Bebida y Snacks de bienvenida, están tan pendientes de ti que uno se siente mimado al máximo.
Nos gustó todo
Nos gustó todo
10
Mogens
Дата отзыва: 17 июля 2024
Fantastisk imødekommende personale, der sørgede for vi fik en enestående oplevelse. Fik bad inden afrejse og goodie bag inden vi skulle med nattoget. Ligger perfekt i centrum af Hanoi, nemt komme til fra lufthavn og videre med tog. Har egen spa og wellness, rooftop bar og restaurant. Morgenmaden mangler ingenting.
Intet
Intet
10
Iona
Дата отзыва: 16 июля 2024
We had an incredible stay at Hotel solaria.
The service was impeccable!
Staff were so helpful and friendly. The hotel itself is gorgeous. The rooms are clean and comfortable.
The food was also incredible.
Nothing!
Nothing!
10
Aline
Дата отзыва: 16 июля 2024
From our arrival to check out procedure, we were WOWED! The staff is extremely friendly and customer service is outstanding. We really felt well looked after with refreshments upon arrival, a beautifully appointed room, very clean and comfortable. The decoration is so pretty too! We received a gift which was a nice and thoughtful touch! Breakfast was fabulous and the rooftop bar a plus! Thank you!
We liked everything! there wasn't anything negative to say about this place.
We liked everything! there wasn't anything negative to say about this place.
8
Elizabeth
Дата отзыва: 14 июля 2024
The location is good. Near the lake.
We stayed in another hotel earlier that was close by within walking distance and their rooms were roomier n price was cheaper. This one the bathroom is too tiny.
We stayed in another hotel earlier that was close by within walking distance and their rooms were roomier n price was cheaper. This one the bathroom is too tiny.
10
Carolyn
Дата отзыва: 13 июля 2024
Fantastic location, excellent staff, comfortable, clean and good value for money.
10
Elain
Дата отзыва: 10 июля 2024
Hotel is in a central location. The breakfast was exceptional with different varieties of delicious food. The staff there was amazing.
The interconnecting rooms was two separate rooms which ideally they would connect.
The interconnecting rooms was two separate rooms which ideally they would connect.
10
John
Дата отзыва: 10 июля 2024
No words to say everything is exceptional amazing and neat
The people are so wonderful and special Hannah this lady she is so helpful and so many recommendations
The people are so wonderful and special Hannah this lady she is so helpful and so many recommendations
9
Luke
Дата отзыва: 09 июля 2024
Staff were very helpful and friendly. Loved the breakfast, and room was comfortable and looked good.
There were renovations happening at the time.
There were renovations happening at the time.
10
Paulo
Дата отзыва: 09 июля 2024
Quartos estão bem adaptados mesmo sendo um prédio antigo !
10
Jayshree
Дата отзыва: 07 июля 2024
Breakfast was great , staff was amazing so kind and helpful. Susan was very kind and helpful. Actually all staff was excellent. Spa and massage was the best I ever got.
7
Henri
Дата отзыва: 06 июля 2024
La qualité du restaurant tant pour le petit déjeuner que pour les repas principaux - le service et la gentillesse du staff
Ascenseur unique pour 8 étages - L'étroitesse de la douche - La clim qui souffle directement sur le lit
Ascenseur unique pour 8 étages - L'étroitesse de la douche - La clim qui souffle directement sur le lit
10
Jodie
Дата отзыва: 06 июля 2024
Fantastic service, clean spacious rooms and close to everything
10
Roth
Дата отзыва: 04 июля 2024
The staff was incredibly accommodating when we first arrived. They happily assisted us with making our outgoing travel arrangements. It was a convenient location and very walkable neighborhood. I would highly recommend!
Nothing
Nothing
8
Vino
Дата отзыва: 04 июля 2024
Location and staff
Unfortunately they were doing renovations on 9th floor and we were on the 8th and very noisy.
Unfortunately they were doing renovations on 9th floor and we were on the 8th and very noisy.
10
Alastair
Дата отзыва: 30 июня 2024
A great value 4-star property that has three outstanding features for travellers to Hanoi (plus a stack more awesome features).
Number 1 : the staff. They really do go above and beyond to not only make you feel welcome, but they are also very supportive with suggestions, offer great advice on how to get around and avoid tourist scams. They also booked tours, purchased tickets to the water puppet show for us, and booked transfers - nothing was too much trouble. Lily, Susan, Ryan and the whole Solaria team are the main reason to chose this hotel.
The second great feature is the location. Less than 1/2 a block to the lake, and right on the edge of the craziness of the Old Quarter, the Solaria is close enough to everything, but quiet enough to provide a sense of calm. Note for travellers arriving/departing on Friday/ Saturday or Sunday - the roads around Hoan Kiem Lake are barricaded off each weekend and the lake becomes a pedestrian zone (it’s well worth visiting) - the Solaria is just inside the barricades, so transfers/tours/Grab can only pick up/drop off about 25-30 meters away. Don’t let this deter you, its still easy!
Finally, the downstairs restaurant, Mia’s has some of the best food we ate in Hanoi. This is probably the first time on a holiday we ate at the same place twice.
All the other details:
Great bed (very firm).
Good size bathroom and shower.
Nice spa/massage facility.
Rooftop bar, which is fairly common in Hanoi, but nice to have breezes in the summer months.
Nice buffet breakfast (plus a couple of a la carte options also included).
ATM facilities just around the corner (50m away).
Local SIM cards available at the hotel.
9
Kristina
Дата отзыва: 29 июня 2024
The staff were amazing! From the welcome with a cold drink and a piece of cake, to giving us a packed lunch because we had to leave breakfast a little early to join our tour, they could not do enough for us. After booking out room they offered to arrange tours for us, which I did through the very helpful Mr Liam. I booked Ha Long Bay tours, car transfers and airport pick up with him and it was very reliably handled. He continued checking in with me after we left to make sure all went well with the tour, even though we only stayed one night. Best staff in Vietnam! The rooms were comfortable and elegant, and the hotel was a convenient and pleasant spot in Hanoi!
The upper floors were being renovated so you had to walk through a bit of a construction site to get to the sky bar.
The upper floors were being renovated so you had to walk through a bit of a construction site to get to the sky bar.
10
A
Дата отзыва: 28 июня 2024
Brilliant location, incredibly friendly and helpful staff, great food, clean and comfortable rooms
Nothing, was wonderful
Nothing, was wonderful
10
Sarah
Дата отзыва: 27 июня 2024
Extremely helpful staff who helped us arrange two trips last minute (ha long bay and Ninh Binh) - they took care of everything and kept us updated throughout the whole process and even after we had checked out of their property. Ryan was fantastic and, like the other staff, went out of his way to ensure we had a great time. Breakfast was tasty and our room was spacious and very clean. Location was very central and walking distance to most places.
8
Tania
Дата отзыва: 23 июня 2024
Excellent positioned hotel in the old quarter. The staff here are all so lovely and are what made our stay . The hotel is currently doing revocation work so there is a bit of dust and equipment being moved around . There wasn’t too must noise to be honest though . Great morning breakfast available downstairs and the sky bar on the roof is a nice spot for a drink . The reception staff are what make this place though so very very helpful with any questions. Nothing seems to be too much trouble for them , They even surprised my husband with a little dessert with a candle in it for his birthday and sung to him . We were off on an overnight tour and they gave up a snack pack and water for our three hour trip and when we checked out gave us each a departing gift .
The rooms are pretty small and a little dark but are all you need while on holiday as you are out and about most of the time .
10
Oz
Дата отзыва: 23 июня 2024
Personnel très accueillant, gentil, serviable et souriant. L'essentiel qu'on recherche toujours ! D'emblée, vous recevez toutes les informations utiles sur l'hôtel, le quartier, les activités à faire à Hanoï et dans sa région. Nous avons beaucoup apprécié cet accueil chaleureux. Le petit déjeuner était exceptionnel. La vue depuis la terrasse est sympa et l'emplacement de l'hôtel était parfait : en plein centre, proche du lac, de nombreux magasins, restaurants, à deux pas de toute l'animation de la ville, mais toutefois dans une zone un peu plus calme. Notre chambre était spacieuse et agréablement aménagée. Rapport qualité-prix au top.
Rien à dire. Vous faites tout juste et c'est exactement ce qu'on cherche :)
Rien à dire. Vous faites tout juste et c'est exactement ce qu'on cherche :)
9
Hans
Дата отзыва: 20 июня 2024
Staff were very pleasant and helpful. Breakfast was exceptional and the location is ideal to tour around Hanoi.
Aircon was faulty but resolved when we informed the staff.
Aircon was faulty but resolved when we informed the staff.
10
Jeannette
Дата отзыва: 19 июня 2024
The service/staff at Solaria is the best hotel experiences we had in all of Hanoi. So welcoming, genuine and professional. I Will recommend this hotel to anyone visiting Hanoi! Thank you Solaria Hotel, for making our trip so beautiful.
10
Tony
Дата отзыва: 18 июня 2024
The staff were so friendly. They were the best hotel staff we have ever known especially Susan and Lily in the hotel and John in the Sky bar. But all the staff were so helpful and kind. The hotel is also in an excellent location to wander around Hanoi
No
No
10
Ashdeep
Дата отзыва: 18 июня 2024
The location of the hotel was fantastic, in the centre of Old Quarter next to some fantastic restaurants and historic monuments such as the Lake.
8
Shabtai
Дата отзыва: 17 июня 2024
ארוחת בוקר ושרות קבלה מעולים.
כאמור ארוחת בוקר מדהימה
9
Caroline
Дата отзыва: 13 июня 2024
Die Auswahl zum Frühstück war groß und es war wirklich gut.Die Lage des Hotels ist ideal im Zentrum des Old Quarter. Das Personal ist besonders freundlich, hilfreich und zuvorkommend!
20
Alpa M
Дата отзыва: 12 июня 2024
Я забронировал этот отель после прочтения хороших отзывов и очень рад, что сделал это. У нас было самое замечательное пребывание в Солярии, прямо с того момента, как мы зарегистрировались. Нас встретила Ханна, которая не только приветствовала нас, но и оказала большую помощь на протяжении всего нашего пребывания, помогая нам, куда идти, как идти, а также предлагала лучшие варианты еды. Наш персонал по обслуживанию клиентов был одинаково хорош, и весь персонал отеля встретил нас с улыбками. Я очень рекомендую этот отель из-за теплого отдыха, хороших кроватей, чистых номеров, отличного завтрака и лучшего гостеприимства, которое только можно получить в отеле.
20
ArashAgz
Дата отзыва: 12 июня 2024
Абсолютно идеально. Один из лучших отелей, в которых я останавливался в Ханое. Персонал очень дружелюбный, он идеально расположен в старом городе. Должен добавить, что завтрак был действительно вкусным, мне не терпится вернуться в Ханой и остановиться в этом отеле.
20
numptydiver
Дата отзыва: 11 июня 2024
Что я могу сказать об этом отеле, ну, я путешествую по Азии уже 10 лет, по 6 месяцев в году, я знаю, что мне очень повезло, но этот отель должен быть одним из лучших, персонал очень внимательный. Никаких проблем, гостеприимство, хотя и основано на рекламе того, какие туры и спа-центры могут быть предложены, немного затянуто после 6 часов в автобусе, но все остальное было превосходно, у них даже был один из двух рестораны закрыты на ремонт, и хотя был некоторый шум, он был достаточно сдержанным, комната была безупречной и ухоженной, очень удобная кровать, отличные подушки,
Но персонал действительно сделал это место, никаких проблем не было, Ханна, одна из сотрудников стойки регистрации, а также источник информации и организатор тура, были одними из лучших, которых я встречал, много полезных советов, информации, вплоть до гидов по еде, местных ресторанов. , всегда улыбаюсь, надеюсь, те 3 ночи, которые я провел, будут одними из многих,
Спасибо, что вложили в мой отпуск еще больше тепла, увидимся в 2025 году.
20
Global10244217301
Дата отзыва: 10 июня 2024
Мы прекрасно провели время в отеле Solaria, главным моментом которого является профессионализм и доброта сотрудников, которые старались изо всех сил помочь нам от регистрации до отъезда.
Отель чистый и красиво оформлен.
Отличное расположение, в нескольких минутах ходьбы от озера, магазинов и ресторанов.
На завтрак был хороший выбор блюд, как интернациональной, так и вьетнамской.
Ресторан был очень хорошим, и персонал там тоже был очень дружелюбным.
Спа очень уютный.
В целом это был идеальный опыт, и мы очень рекомендуем
10
Samantha
Дата отзыва: 10 июня 2024
The staff and service was fantastic with special mention to Lily and Ritchie who were so friendly and helpful. Breakfast was very nice, location great, rooftop bar a nice place to relax in the evening.
Nothing not to like
Nothing not to like
9
Caroline
Дата отзыва: 10 июня 2024
Das Frühstück war ausgezeichnet, sehr große Auswahl verschiedenster Gerichte.
Die Lage des Hotels ist ideal, zentral und trotzdem ruhig
Das Personal ist außergewöhnlich freundlich, zuvorkommend und hilfsbereit!
8
Urs
Дата отзыва: 09 июня 2024
Personnel very friendly
Excellent location
Ongoing renovation - noise until late at night on one day. No access to roof bar. Understand need for renovation but should be informed at time of booking or decent rebate given.
Ongoing renovation - noise until late at night on one day. No access to roof bar. Understand need for renovation but should be informed at time of booking or decent rebate given.
20
Юрий В
Дата отзыва: 09 июня 2024
Великолепный отель в центре Ханоя!
Были здесь в ходе нашего путешествия по Вьетнаму в течение 4ех дней с супругой.
Отдельно можно выделить потрясающее месторасположение – все основные достопримечательности рядом, самый исторический центр города, но без сильного шума и основных толп туристов на самых популярных улицах. Прямо в этом здании на цоколе хороший, вкусный ресторан.
Превосходный завтрак – это был один из самых лучших супов ФО-БО, которые мы попробовали во Вьетнаме! Обязательно попробуйте заказать его на завтрак! Прочие блюда также были очень вкусные.
Комнаты хорошие – удобная кровать, чисто, в ходе нашего пребывания шума мы не слышали. Красивый вид (в т.ч. на собор в старом городе) с бара на крыше и ресторана (где проходят завтраки) под ним.
Но самое главное, что оставило превосходные впечатления об этом месте – это персонал отеля. Весь персонал был чрезвычайно и искренне радушен – это было очень приятно. Нас встречала Hannah и она была очень гостеприимна, рассказала много информации/лайфхаков об особенностях путешествия по Ханою, дала карту с основными достопримечательностями. Она посоветовала действительно вкусные места, где лучше попробовать национальную кухню (и они оказались действительно хороши). Hannah очень помогла нам в последующем с бронью некоторого транспорта, подсказала действительно важные вещи в путешествии по Ханою, была на связи - самое приятное впечатление осталось в первую очередь благодаря ее вкладу.
Также нам запомнилась Lily – она была очень отзывчива и добра, также помогала нам по возникающим вопросам и запомнилась нам как отличный сотрудник.
Девушки, спасибо вам большое!
У нас это был первый такой опыт, чтобы персонал настолько поддерживал в новом месте во всех вопросах, был настолько радушный и отзывчивый.
Поэтому это просто 10 из 10 и я с удовольствием вернусь)
8
Marie-jose
Дата отзыва: 09 июня 2024
Het hotel wordt verbouwd, we kregen een upgrade naar een ander hotel zonder meerkosten
10
Alessia
Дата отзыва: 06 июня 2024
Très joli hôtel, à quelques pas du lac et du quartier des corporations.
Super petit déjeuner avec du choix et des produits frais.
Bar rooftop top sympa, vue sur la cathédrale.
Mais surtout la gentillesse du personnel qui a tout fait pour que notre séjour soit agréable!
9
Jacqui
Дата отзыва: 06 июня 2024
L’hôtel est parfaitement situé en plein centre ancien d’Hanoï dans une rue calme à 100 mètres du Lac Hoan Kiem, piétonnière le week-end. De la réservation jusqu’au départ, les communications établies avec le personnel de l’hôtel ont été parfaites sans être intrusives : proposition de transfert, achat de carte SIM, propositions d’excursion, petit cadeau et petit déjeuner à emporter lors de notre départ. C’est une petite structure où nous nous sommes sentis choyés et où tout le monde nous portait attention, depuis les réceptionnistes jusqu’au personnel du petit déjeuner. Notre chambre standard n’était pas immense mais était superbement bien meublée et équipée avec tout ce qu’il fallait, nous aurions presque pu y séjourner sans valises. Tout était impeccablement propre et les lits très confortables. Le point fort de l’établissement est incontestablement son petit déjeuner servi dans une salle en roof top dominant la ville. Ce furent les meilleurs petits déjeuners de notre séjour au Vietnam aussi bien pour le merveilleux buffet que pour les plats servis à la carte, les nourritures occidentale et asiatique parfaitement cuisinées et superbement présentées avec beaucoup de variété. Tous les matins, Julie et ses collègues nous ont enchantés et leur gentillesse, leur enthousiasme ainsi que l’intérêt qu’ils nous ont porté nous ont beaucoup touché. Un havre de paix dans la trépidante Hanoï et nous y reviendrons certainement pour notre prochain séjour.
Nous choisirions une chambre plus spacieuse si nous revenions, même si la taille de la chambre standard n'était pas un problème.
Nous choisirions une chambre plus spacieuse si nous revenions, même si la taille de la chambre standard n'était pas un problème.
9
Jacqui
Дата отзыва: 06 июня 2024
Félicitations
L’hôtel est parfaitement situé en plein centre ancien d’Hanoï dans une rue calme à 100 mètres du Lac Hoan Kiem, piétonnière le week-end. De la réservation jusqu’au départ, les communications établies avec le personnel de l’hôtel ont été parfaites sans être intrusives : proposition de transfert, achat de carte SIM, propositions d’excursion, petit cadeau et petit déjeuner à emporter lors de notre départ. C’est une petite structure où nous nous sommes sentis choyés et où tout le monde nous portait attention, depuis les réceptionnistes jusqu’au personnel du petit déjeuner. Notre chambre standard n’était pas immense mais était superbement bien meublée et équipée avec tout ce qu’il fallait, nous aurions presque pu y séjourner sans valises. Tout était impeccablement propre et les lits très confortables. Le point fort de l’établissement est incontestablement son petit déjeuner servi dans une salle en roof top dominant la ville. Ce furent les meilleurs petits déjeuners de notre séjour au Vietnam aussi bien pour le merveilleux buffet que pour les plats servis à la carte, les nourritures occidentale et asiatique parfaitement cuisinées et superbement présentées avec beaucoup de variété. Tous les matins, Julie et ses collègues nous ont enchantés et leur gentillesse, leur enthousiasme ainsi que l’intérêt qu’ils nous ont porté nous ont beaucoup touché. Un havre de paix dans la trépidante Hanoï et nous y reviendrons certainement pour notre prochain séjour.
10
Michelle
Дата отзыва: 05 июня 2024
Our favourite hotel in Vietman
A beautiful boutique hotel with everything you need.
Great facilities, great location and staff that are warm, welcoming and helpful. 10/10
10
Cindy
Дата отзыва: 05 июня 2024
Loved everything about this place. Staff was amazing! The breakfast was delicious, location is great. Would definitely recommend this place.
9
Tamar
Дата отзыва: 05 июня 2024
Staff were very friendly and helpful. Breakfast was delicious.
The room was really small and dark. It was also a little noisy.
The room was really small and dark. It was also a little noisy.
10
Sabrina
Дата отзыва: 04 июня 2024
The staff at this hotel is incredibly helpful and friendly. The best value of this hotel resides on its people. The location was great , despite being on the noisy old quarter , this hotel is located on a more quieter street , just a block away from the lake.
Sometimes having only one elevator was a challenge.
Sometimes having only one elevator was a challenge.
10
Lara
Дата отзыва: 03 июня 2024
We loved this hotel. They went above and beyond on the service. We found My to be so helpful and informative, even leaving us with a little parting gift. The air conditioning worked well which was much appreciated on warm days.
Nothing!
Nothing!
8
Kristy
Дата отзыва: 03 июня 2024
Location is superb. It's a 5 min walk to Starbucks, St Joseph's Cathedral, lots of little shops and eats. It's also a 15 min walk to the higher end areas with LV, Burberry, etc. It's a 5 min walk to the beautiful lake, restaurants, etc. The scenery around the lake is just gorgeous. We stayed for 7 nights, and walked there nearly every day. Staff service is excellent. They're patient, friendly and very accomodating. Breakfast is really yummy with lots of food options (for a boutique hotel, they really have a LOT of food choices). In-house spa service was great. The rooms are lovely and comfortable, and the therapists fantastic.
The rooms are a tad dusty. There are old curtains and carpets in the room, and everywhere you go, you see dust particles floating around you. Housekeeping didn't really wipe down the surfaces of tables, etc the week we were there, and by the time we left there was a considerable layer of dust on the dressing table and tv cabinet. You can hear sounds from the street pretty clearly throughout the night (honking, beeping, etc) and lots of heavy furniture shifting in the middle of the night (for some reason) - but that didn't really bother us as we all sleep like logs, but if you're sensitive to noise it may not be for you. There are also occasional mosquitoes around the lobby, lift, and inside our room, so the first few days I sustained a considerable amount of bites (over 10 of them). Finally caught two mosquitoes and killed them myself in the room so it was OK after that. This does not affect the fact that the hotel is still great, but if you're afraid of mosquitoes then do get them to perhaps spray the room or something before you go in.
The rooms are a tad dusty. There are old curtains and carpets in the room, and everywhere you go, you see dust particles floating around you. Housekeeping didn't really wipe down the surfaces of tables, etc the week we were there, and by the time we left there was a considerable layer of dust on the dressing table and tv cabinet. You can hear sounds from the street pretty clearly throughout the night (honking, beeping, etc) and lots of heavy furniture shifting in the middle of the night (for some reason) - but that didn't really bother us as we all sleep like logs, but if you're sensitive to noise it may not be for you. There are also occasional mosquitoes around the lobby, lift, and inside our room, so the first few days I sustained a considerable amount of bites (over 10 of them). Finally caught two mosquitoes and killed them myself in the room so it was OK after that. This does not affect the fact that the hotel is still great, but if you're afraid of mosquitoes then do get them to perhaps spray the room or something before you go in.
8
Niki
Дата отзыва: 03 июня 2024
Amazing service. The staff could not do enough to help us.
Great location
9
Jiberline
Дата отзыва: 01 июня 2024
Viele Sehenswürdigkeiten nur 10 Minuten laufen entfernt.
Das Personal war super freundlich und sehr hilfsbereit. Das werden wir nie vergessen.
Das Frühstück einfach Hammer.
9
Aine
Дата отзыва: 30 мая 2024
The staff were very friendly and helpful! Our room was nice and clean and the breakfast buffet was delicious with lots of options available. We found the location was great, close to the lake and walking distance to most things. The massages at the spa were also great.
There was live music nearby one night which was quite loud in our room
There was live music nearby one night which was quite loud in our room
20
Yurisha M
Дата отзыва: 30 мая 2024
Отличное гостеприимство от команды Solaria! Персонал и руководство были невероятно приветливы, гостеприимны и внимательны. Команда очень помогла в организации надежных туров и трансферов. Номера комфортабельные и просторные, а для удобства отель идеально расположен рядом со старым кварталом. Завтрак был вкусным и разнообразным! Отличный отдых, конечно! !
10
Yurisha
Дата отзыва: 30 мая 2024
Excellent hospitality from the team at Solaria! Staff and management were incredibly warm, welcoming and attentive. The team was very helpful at organizing reliable tours and transfers. Rooms are comfortable and spacious and the hotel is perfectly located next to the old quarter for convenience. Breakfast was delicious and had a wide spread of variety! Great stay for sure!!
10
Nat
Дата отзыва: 29 мая 2024
Great breakfast! So many choices, I recommend to include breakfast. Many different choices and also a la carte. They also surprised my friend with a birthday dessert.
The walls are thin and sometimes I can hear the guest close their doors. Also the door in the bathroom is glass so in the morning it let light in, at night it's not completely dark.
The walls are thin and sometimes I can hear the guest close their doors. Also the door in the bathroom is glass so in the morning it let light in, at night it's not completely dark.
20
Keiko M
Дата отзыва: 28 мая 2024
Спасибо, Отель Солярия!
Отдых в Ханое прошел великолепно, потому что мы выбрали идеальный отель.
Расположение хорошее, обслуживание отличное, завтрак потрясающий!
Ресторан внизу тоже хорош!
Мы надеемся, что сможем приехать сюда снова! ! !
9
Emma
Дата отзыва: 26 мая 2024
Great location - very central, close to lake
Great buffet breakfast - huge variety, great quality
Very welcoming
Staff always very keen to help
Gift on check out and suggestions for where to eat at next place - great little extras!
Room was quite noisy - below restaurant, near lift When provided this feedback on check out, they were very apologetic and provided free transfer to the airport as compensation - above and beyond!
Room was quite noisy - below restaurant, near lift When provided this feedback on check out, they were very apologetic and provided free transfer to the airport as compensation - above and beyond!
10
Rebecca
Дата отзыва: 26 мая 2024
We loved our stay. The staff is so kind and helpful.
The breakfast is delicious, with a lot of choices.
The bed is really comfortable and its located in a great area. Would definitely stay here again!
Nothing
Nothing
9
Jo
Дата отзыва: 26 мая 2024
While the rooms were small, the staff friendliness and the location more than compensate it.
The breakfast spread was great
Nothing that I didn’t like.
Nothing that I didn’t like.
10
Donna
Дата отзыва: 25 мая 2024
Everything. The beautiful staff. The wonderful spa and rooftop bar. The amazing location
Some noise from the street. We were on the 7th floor and there was no double glazing on windows. Didn’t really impact our stay.
Some noise from the street. We were on the 7th floor and there was no double glazing on windows. Didn’t really impact our stay.
10
Robert
Дата отзыва: 24 мая 2024
The staff is outstanding 👏👏👏
The breakfast is amazing
They speak English
Next to the big lake and restaurants
Nothing
Nothing
10
Nikolette
Дата отзыва: 21 мая 2024
As soon as we arrived at Solaria we were impressed, we were greeted with a refreshing drink and welcome muffins which were cute. The staff were very welcoming and informative about Hanoi and the hotel. The room was perfect for 2 people and we stayed on the 8th floor. Again this was perfect as the restaurant and rooftop bar was just the next floor. We ate at the restaurant and the food and service was amazing. Again, staff couldn’t do enough for us. The roof top bar was my absolute favourite and the music was chilled, we chilled here every night to relax from the hustle and bustle from the streets. I would 100% recommend anyone staying here if you are visiting Hanoi.
10
Thomas
Дата отзыва: 20 мая 2024
Tolle und zentrale Lage, super nettes Personal im kompletten Hotel, sehr gutes Frühstück mit a la carte Optionen, fantastisches Restaurant MIAS im Erdgeschoss. Wir empfehlen den Kochkurs dort beim Chefkoch Jack.
Auf der Dach Terrasse kann man den Abend bei tollen Cocktails verbringen. Die Drinks hatten Top Qualität.
Dieses Hotel ist für einen Aufenthalt in Hanoi uneingeschränkt zu empfehlen. Auch wenn die Zimmer nicht mehr ganz neuwertig waren, hat das Gesamtpaket den Aufenthalt perfekt gemacht.
9
Lieutier
Дата отзыва: 20 мая 2024
L emplacement idéal. Situé dans le vieux quartier proche du lac
Le personnel très accueillant. Merci Hanna d avoir rendu notre séjour si facile.
Le petit déjeuner très varié et de qualité
L odeur dans les couloirs et la salle de bain
L odeur dans les couloirs et la salle de bain
9
Shabtai
Дата отзыва: 20 мая 2024
מיקום מעולה וארוחת בוקר מדהימה באוירה של מלון בוטיק
10
Julia
Дата отзыва: 19 мая 2024
Sehr zuvorkommendes Personal, haben unsere Erwartungen mit ihrer Freundlichkeit übertroffen. Roof Top Bar mit Live Musik war mega. Essen im Restaurant, besonders das Frühstück ebenfalls Top!
10
Kayoko
Дата отзыва: 19 мая 2024
部屋が広くて、ベッドのマットの硬さも丁度よかった。朝食はバイキング式で美味しかった。そして、マネージャーのスーザンの気の配りがすばらしかった。
証明が暗かった。
証明が暗かった。
9
Familia
Дата отзыва: 19 мая 2024
Staff very kind, we were leaving very early and they organized breakfast to take away
Nothing
Nothing
10
Anna
Дата отзыва: 19 мая 2024
The room was spacious and clean. But the unique selling point of this hotel is its receptions team. They went above and beyond what we could’ve imagined and what we’re used to and they truly made our stay the highlight of our trip to Vietnam. BOOK THIS HOTEL and have them arrange tours for you, trust me - you won’t be sorry!!!! BONUS INFO: the location of this hotel is ideal. 10/10 would recommend it to anyone going to Hanoi.
10
Cynthia
Дата отзыва: 17 мая 2024
Lovely boutique hotel located centrally to the best of Hanoi’s Old Quarter. Incredibly attentive staff that genuinely cares about your experience. Excellent concierge services and great breakfast. This was our second visit to Solaria and it definitely will not be our last. They make everyone feel as if they are the most important guest.
20
ChristaBonci
Дата отзыва: 17 мая 2024
Солярия была идеальным отелем для начала и завершения наших приключений во Вьетнаме. Персонал был гостеприимным и услужливым и вспомнил нас, когда мы вернулись. Все было чисто, современно, очаровательно и удобно. Завтрак вкусный, а бар на крыше - прекрасный плюс. Расположение идеальное: недалеко от озера, чтобы рано утром прогуляться после смены часовых поясов, или побродить по улицам Старого квартала в поисках шума и суеты.
20
Paradise30925810799
Дата отзыва: 14 мая 2024
Отель Solaria расположен прямо в центре старых кварталов, с легким доступом ко всем достопримечательностям, ночной жизни, еде и магазинам. Вы называете это. Solaria поразила меня стандартами качества обслуживания и внимательностью своих сотрудников.
20
laoahpek69
Дата отзыва: 14 мая 2024
Ханна была великолепна! Заставляя нас чувствовать себя как дома сразу. Весь персонал дружелюбный, номера чистые, и можно легко пойти куда угодно! На завтрак был хороший выбор блюд местной и западной кухни. Просто обожаю вьетнамский кофе со сгущенкой. Спа тоже был отличным. Был отличный массаж. Группа любви на крыше тоже была великолепна с коктейлями 1 на 2. Настоятельно рекомендуется.
20
Jessica S
Дата отзыва: 14 мая 2024
Как красиво! Такой прекрасный отель и потрясающий сервис. Фантастическое расположение, близость к популярным достопримечательностям, ресторанам и кафе. К сожалению, мы остановились здесь только на одну ночь, но хотелось бы остаться подольше. Сотрудники были очень любезны и помогали со всеми нашими вопросами. Если мы вернемся в Ханой, мы обязательно остановимся здесь снова! Спасибо за то, что добавили удивительных впечатлений в наше приключение во Вьетнаме 🫶
10
Venries
Дата отзыва: 12 мая 2024
Excellent accueil, personnel au petit soin; La chambre était très agréable. Le PDJ était varié et délicieux.
Le roof top
8
Maximilian
Дата отзыва: 12 мая 2024
Der Service war sehr gut und das Frühstück war exzellent.
Die Rooftop sieht nicht mehr wie auf den Bildern aus.
Die Rooftop sieht nicht mehr wie auf den Bildern aus.
10
Robert
Дата отзыва: 12 мая 2024
It is only one block away from the lake where there are lots of restaurantss and many cultural things going on around the lake. They close a number of streets down in the weekends at night so children can also walk around and play.
We will always stay at this hotel when we are in Hanoi
Nothing
Nothing
10
Tingting
Дата отзыва: 11 мая 2024
Young staff in the hotel all speak good English. They are eager to help.
9
Vanessa
Дата отзыва: 09 мая 2024
The staff made us feel like royalty, going above and beyond to ensure our comfort. We're incredibly grateful for their hospitality! The location is superb, right in the heart of the city with plenty of restaurants nearby.
10
Costanza
Дата отзыва: 09 мая 2024
Staff super accogliente ed estremamente disponibile a fornire qualsiasi tipo di informazione riguardante l'hotel e la città. Stanza confortevole e pulita (ci hanno anche offerto l'upgrade gratuito) e colazione varia e abbondante. Posizione eccezionale nel quartiere vecchio, ad un passo dalle principali attrazioni e ristoranti.
8
Peter
Дата отзыва: 08 мая 2024
Nice hotel very professional staff and friendly
The room very dull and dark due to having only one window approximately one foot away from a brick wall which created no natural light in the room .
The room very dull and dark due to having only one window approximately one foot away from a brick wall which created no natural light in the room .
10
Jodie
Дата отзыва: 08 мая 2024
Amazing hotel! Richie and Henry made our stay! Clean and spacious rooms, great breakfast in a superb location right near the lake. Recommend staying on the 7th floor instead of the 8th floor to avoid hearing footsteps from the restaurant.
9
Sascha
Дата отзыва: 08 мая 2024
Tolles Hotel in guter Lage. Diesmal ein super Zimmer bekommen. Die Crew in der Skybar war sehr freundlich, besonders der junge Mann mit dem ich mich lange unterhalten habe.
Alles super
Alles super
9
Deniz
Дата отзыва: 07 мая 2024
The location is perfect. Really close to the district 1 but not very loud, so you can get a nice sleep after a long day. The staff were really friendly and helpful. They always smile and have a small talk with you and ask about your day your plans. Breakfast was satisfactory.
Maybe one point. They can make the rooms a bit more subtle. It felt like there are too much furniture in the room. Even though it is a really nice hotel it was the most expensive one we had in Vietnam.
Maybe one point. They can make the rooms a bit more subtle. It felt like there are too much furniture in the room. Even though it is a really nice hotel it was the most expensive one we had in Vietnam.
9
Lori
Дата отзыва: 07 мая 2024
The staff was amazing. We were regularly greeted by name as if we were regulars. Everyone seemed to bend over backward to welcome us into their facility and make the stay fantastic.
The only complaint I have and it's a very small thing is that It's an older building, so there was no AC in the hallways/elevators.
The only complaint I have and it's a very small thing is that It's an older building, so there was no AC in the hallways/elevators.
10
Kim
Дата отзыва: 07 мая 2024
Rooms were good. The staff were amazing!! And the breakfast was great.
10
Pop
Дата отзыва: 06 мая 2024
All the staff has been very nice , friendly and supportive . We definitely had the Asian hospitality in one place . They help us organize some trips nearby Hanoi ( Halong Bay& Ninh Binh) for a very great value for money. The services were really a 5 star experience , from de transfer which was private , to the guide who was so funny and well informed . They have a very good Vietnamese restaurant , Mia’s at the ground level .
9
Brendan
Дата отзыва: 06 мая 2024
Sehr freundliches Personal. Ambience war auch sehr schön!
10
Keisuke
Дата отзыва: 05 мая 2024
市内の中心なため買い物などに困らない。
また汗をかいたら気軽にシャワーを浴びられる。
スタッフはみんな笑顔で親切で最高でした。
また帰りにお土産も貰えて嬉しかったです。
朝ごはんもバリエーション豊富でおいしかった。
強いて言えばエレベーターが1基しかないため少し待つことがあった。
強いて言えばエレベーターが1基しかないため少し待つことがあった。
9
Darren
Дата отзыва: 05 мая 2024
Staff and location really do make the place excellent
10
Andrew
Дата отзыва: 05 мая 2024
Top staff especially My on reception and barman John. Clean comfortable rooms. Super sky bar with views over the cathedral. Great breakfast
N/A
N/A
10
Charles
Дата отзыва: 05 мая 2024
Loved our stay at the Solaria ! The staff is the most friendly and helpful staff. Ryan helped us organize our fabulous trip to Nin Binh and the Jeep tour around Hanoi. Both were fantastic ! The hotel’s adjacent Vietnamese restaurant is excellent and we had one of our best meals there. The breakfast at the rooftop was superb too. The room was spacious and the facilities and spa beautifully appointed ! We will be back!
Nothing
Nothing
10
Lisa
Дата отзыва: 04 мая 2024
Besonders das Personal war sehr zuvorkommend und wirklich liebevoll. Hannah und Ryan sind uns dabei besonders im Kopf geblieben aber auch der Rest war toll.
10
Daphne
Дата отзыва: 03 мая 2024
The staff are excellent. They would really anticipate your need and rooms are great.
Maybe a bit more light inside the room
Maybe a bit more light inside the room
9
Adama
Дата отзыва: 03 мая 2024
Great hotel, such beautiful modern decor. The staff were incredibly helpful, very informative about what to do in Hanoi, and you can even buy a SIM card at the front desk.
The bedroom felt a little dark and the size was a bit small.
The bedroom felt a little dark and the size was a bit small.
9
Hannah
Дата отзыва: 02 мая 2024
This hotel was ideal. It was walking distance from all the major sites and right next to the old town. The staff really went above and beyond to make my stay great. The room was very comfortable and had good amenities
The cooked breakfast was not the nicest but there was a lot of choice so I found something else I enjoyed
The cooked breakfast was not the nicest but there was a lot of choice so I found something else I enjoyed
9
Lavinia
Дата отзыва: 01 мая 2024
The location, the staff and the Vietnamese restaurant on the ground floor
10
Dayna
Дата отзыва: 01 мая 2024
Fantastic location in Hanoi
We were with a group of family’s and loved the rooftop bar and the basement restaurant. The food in the restaurant was absolutely Devine.
Staff in both the hotel and the restaurant were amazing and went above and beyond with regards to their service.
Would certainly stay again and recommend to anyone visiting Hanoi.
So close to the markets and shops. Our 15 year old daughters felt safe walking around.
9
Patricia
Дата отзыва: 30 апреля 2024
Het personeel is erg vriendelijk en helpt je met allerlei vragen.
De locatie is echt top! Je zit tegenover het Hoan Kiem meer, vanuit hier kun je old quarter al lopend verkennen! Onder het hotel zit Mia’s restaurant, erg goed!
Onze kamer was ruim en het bed was super! Hebben hier heerlijke dagen gehad.
Wij kregen een kamer onder de ontbijtzaal. De ontbijtzaal bevindt zich op de 8ste verdieping. Dit was erg gehorig, maar nadat we dit gezegd hadden kregen we gelijk een andere kamer. Was goed opgelost.
Wij kregen een kamer onder de ontbijtzaal. De ontbijtzaal bevindt zich op de 8ste verdieping. Dit was erg gehorig, maar nadat we dit gezegd hadden kregen we gelijk een andere kamer. Was goed opgelost.
8
Andria
Дата отзыва: 29 апреля 2024
Location
Staff
Hospitality
Concierge
Breakfast options
Bathroom
Bathroom
10
Indah
Дата отзыва: 29 апреля 2024
breakfast, location and staff. They went above and beyond to me, they provided us with information and tips on navigating and bargaining. Loved the hotel. A few minutes away from the night market.
none
none
10
Kim
Дата отзыва: 28 апреля 2024
Everything is perfect. Clean, air conditioned and friendly staff
10
Linda
Дата отзыва: 27 апреля 2024
Great location, staff very friendly and attentive. Room was lovely.
9
Casey
Дата отзыва: 25 апреля 2024
Hotel staff is very friendly and welcoming. We received farewell gift from them. Really appreciate their friendly gesture. The rooms are clean and spacious. The breakfast was great too. We had a great stay during our time there.
There’s only one bathroom in family room so we have to share.
There’s only one bathroom in family room so we have to share.
10
Dan
Дата отзыва: 25 апреля 2024
Everything was perfect. Everyone is so kind and helpful, the breakfast is generous and very tasty and the spa is amazing!
The location is perfect - close to everything that is interesting but not in the middle of the chaos.
Hana was super helpful and assisted with everything we needed!
I have nothing bad to say about this hotel - I'll definitely come back next time I'm in Hanoi!
I have nothing bad to say about this hotel - I'll definitely come back next time I'm in Hanoi!
7
Tom
Дата отзыва: 23 апреля 2024
Excellent location. The staff were excellent professional and helpful. Rooms were very clean.
For us: As we are tall people the room and shower were a little too small/ compact for us.
For us: As we are tall people the room and shower were a little too small/ compact for us.
8
Joe
Дата отзыва: 22 апреля 2024
Breakfast was great. Staff friendly
A little Pricey
A little Pricey
10
Charles
Дата отзыва: 21 апреля 2024
Excellent customer service and wonderful rooms so we decided to stay here for a second time with our young child. The breakfast is amazing and the location in Old Quarter is perfect to walk around in. Highly recommend for all types of travelers.
You could hear the people above you when they moved chairs around or ran. Wish there was more noise insulation but this seems to be the norm for hotel rooms in Vietnam.
You could hear the people above you when they moved chairs around or ran. Wish there was more noise insulation but this seems to be the norm for hotel rooms in Vietnam.
8
Christopher
Дата отзыва: 21 апреля 2024
Great position, friendly staff, very attentive at check in and check out. Nice rooftop bar and restaurant. Great breakfast with many options, especially Vietnamese, which we really enjoyed.
Upkeep of corridors: e.g. dated stained carpet needs replacing, given it's a 4 star facility.
Upkeep of corridors: e.g. dated stained carpet needs replacing, given it's a 4 star facility.
9
Annina
Дата отзыва: 20 апреля 2024
Sehr aufmerksames und freundliches Personal.
Tolle Lage, grosszügiges Zimmer und leckeres Frühstück.
In den öffentlichen Bereichen (Restaurant und Terrasse) waren die Böden teils nicht so sauber. Von der Dachterrasse hätten wir etwas mehr erwartet.
In den öffentlichen Bereichen (Restaurant und Terrasse) waren die Böden teils nicht so sauber. Von der Dachterrasse hätten wir etwas mehr erwartet.
8
Liam
Дата отзыва: 18 апреля 2024
The staff were fantastic and very helpful. They provide information to first-time travellers to Hanoi, which was very helpful, providing info on local attractions and restaurants.
It is located in the middle of the old sector, making it very convenient .
My only problem with our stay was the cleanliness of the bathroom/shower. It could really use a deep clean to remove scum and mould.
My only problem with our stay was the cleanliness of the bathroom/shower. It could really use a deep clean to remove scum and mould.
10
Helen
Дата отзыва: 18 апреля 2024
Nice boutique with personal friendly feel in terrific location. Great sky bar and excellent breakfast. Very tasteful decor in reception and rooms.
Nothing
Nothing
10
J
Дата отзыва: 18 апреля 2024
The comfort of the room and the friendly staff
The king size bed was actually 2 twin size beds pushed together
The king size bed was actually 2 twin size beds pushed together
10
Louise
Дата отзыва: 18 апреля 2024
Breakfast was very good, choice of buffet and spa carte.
Nothing
Nothing
10
Till
Дата отзыва: 15 апреля 2024
Everything. Phantastic hotel. Nothing, really nothing to complain. I always come back ...if room is available when I need it.
That it was fully booked the first night I needed a room in Hanoi :-)
That it was fully booked the first night I needed a room in Hanoi :-)
9
Augusto
Дата отзыва: 14 апреля 2024
A simpatia e atenção de todos os funcionários tanto à entrada como na saída. Muito bom pequeno-almoço e jantar no restaurante, excelente. A localização muito boa junto ao lago, zona histórica e comercial . Quarto de tamanho aceitável com cama e almofadas excelentes.
Nada a apontar
Nada a apontar
10
Christian
Дата отзыва: 14 апреля 2024
Super Lage direkt in Old Town, aber trotzdem ruhig. Das Personal war sehr freundlich und hilfsbereit. Das Frühstück war sehr gut und hatte eine große Auswahl. Tolle Dachterrasse.
Zimmer etwas klein, aber üblich für asiatische Großstädte
Zimmer etwas klein, aber üblich für asiatische Großstädte
8
Ram
Дата отзыва: 14 апреля 2024
High quality and comfortable
Air con did not work in room and previous issue with tiki Ning in bathroom falling down
Air con did not work in room and previous issue with tiki Ning in bathroom falling down
10
Raul
Дата отзыва: 14 апреля 2024
Good attention, spa and restaurants both really good
All good
All good
10
Dayna
Дата отзыва: 12 апреля 2024
Fantastic location, close to night markets. Great rooftop bar and excellent authentic Vietnamese restaurant in basement.
9
Holly
Дата отзыва: 12 апреля 2024
Property is very conveniently located and the double connecting rooms were very spacious and comfortable, as were the beds! The staff could not have been more helpful. Hannah at reception actually gave her own beautiful hair clip to my tearful daughter after she left her brand new one in the taxi. They also booked amazing seats for the water puppet show for us and collected them in advance so we wouldn’t have to wait in the queue.
The property was a bit more expensive than some of the other 4 star hotels nearby.
The property was a bit more expensive than some of the other 4 star hotels nearby.
8
Leonardo
Дата отзыва: 12 апреля 2024
Nice cozy small hotel at a great location downtown Hanoi. Comfortable room, even though not spacious. Extremely kind and helpful staff. Walking distance to main attractions.
10
Sharon
Дата отзыва: 09 апреля 2024
Great location, lovely good size comfortable room, great choice at breakfast, fabulous massages in the spa but most of all the delightful friendly staff who went out of their way to provide us with the best stay. Would definitely stay again.
Absolutely nothing.
Absolutely nothing.
10
Alexandra
Дата отзыва: 09 апреля 2024
The staff were all absolutely lovely - couldn't have been friendlier or more helpful. And the location is perfect - exactly where you want to be in Hanoi. The beds were really comfy, and the interconnecting room for my son worked perfectly. We'd go back there in a flash!
There's a slightly unfortunate smell of chicken soup as you enter - entirely not the fault of the hotel's, but due to the restaurant next door. Don't expect enormous rooms - space is harder to come by in Hanoi than elsewhere in Vietnam!
There's a slightly unfortunate smell of chicken soup as you enter - entirely not the fault of the hotel's, but due to the restaurant next door. Don't expect enormous rooms - space is harder to come by in Hanoi than elsewhere in Vietnam!
10
Nicolette
Дата отзыва: 09 апреля 2024
Hotel location was fantastic , friendly staff especially Hannah, she was super friendly and very helpful with information. Breakfast was also very good
10
Charlotte
Дата отзыва: 09 апреля 2024
Staff were amazing and couldnt do enough for us! I cant believe the value for money and breakfast was lovely. I would recommend and would stay again
10
Paula
Дата отзыва: 09 апреля 2024
Friendly helpful staff, good location, attractive comfortable rooms, delicious food
Nothing
Nothing
10
Michael
Дата отзыва: 09 апреля 2024
Wonderful caring friendly staff. Great location
Nil
Nil
10
Therase
Дата отзыва: 07 апреля 2024
Fabulous location. Check in and check out procedures were polite and smooth. The breakfasts were included and were exceptional. We had drinks on the terrace bar in the evenings before walking minutes away to one of the many restaurants in the area. A special “shout out” to the friendly and efficient hotel staff - especially Hannah at the front desk and Tony & Julie, in the Solaria Restaurant, who always made us feel welcomed.
The live music happens 2-3 nights on the weekend and can be loud if you are hoping for an early night. But it stops at 11 pm so apart from that, there isn’t anything to complain about.
The live music happens 2-3 nights on the weekend and can be loud if you are hoping for an early night. But it stops at 11 pm so apart from that, there isn’t anything to complain about.
8
Diane
Дата отзыва: 07 апреля 2024
Breakfast was excellent and the view from the roof top bar.
Staff were incredibly helpful and friendly.
The room could do with having 2 chairs to sit on rather than 1 and the balcony was very small.
The room could do with having 2 chairs to sit on rather than 1 and the balcony was very small.
10
Mark
Дата отзыва: 07 апреля 2024
The staff are brilliant, friendly and interested in you. The hotel is in a great location 100 yards from Hoan Kiem Lake.
There is only 1 lift, so you have to wait on occasions.
There is only 1 lift, so you have to wait on occasions.
8
Paul
Дата отзыва: 07 апреля 2024
Excellent, friendly, very welcoming staff. Very clean room, very comfortable bed. Excellent breakfast. Great location.
The decor in the corridors could do with updating.
The decor in the corridors could do with updating.
10
Zhi
Дата отзыва: 05 апреля 2024
The service was fantastic from when we arrived until the moment we left. We had a great room, the buffet breakfast was great and happy hour drinks were great at the rooftop sky bar. The location was fantastic being in the old quarter where there are loads of restaurants around!
Not much, perhaps the stairs to the rooftop bar but I can see they don't have other options. Bed was a little firm for my liking but that's my own preference
Not much, perhaps the stairs to the rooftop bar but I can see they don't have other options. Bed was a little firm for my liking but that's my own preference
8
Paul
Дата отзыва: 05 апреля 2024
The staff were very friendly and welcoming
Carpets needing updating in the corridors
Carpets needing updating in the corridors
10
Philippe
Дата отзыва: 02 апреля 2024
L’accueil était très chaleureux à l’arrivée. Petit déjeuner copieux et varié. Localisation de l’hôtel à proximité des commerces, du marché de nuit, du lac et des sites d’intérêt. Confort et propreté de la chambre.
Rien à signaler
Rien à signaler
5
Patrick
Дата отзыва: 02 апреля 2024
The location was great – right near the lake and some great shops and restaurants. The bed was very large (but not a a comfy or premium mattress).
The rooms were tiny and felt worn and dated. The check in and checkout process wasn't very seamless and the staff couldn't seem to tell we were in a hurry on either end. When we asked for dinner recommendations, they only recommended their own restaurant and said other options took last orders at 9:30pm (which we discovered not to be true when we found a different place to eat). Upon their recommendation we initially checked out their restaurant and someone on their staff followed us and saw that we actually went inside which a bit weird and overbearing. Before deciding to go elsewhere, we sat down and looked at the menu and I used the toilet, which was super dirty for a self-proclaimed 4-star hotel. They gave a gift as we left, which was a nice touch, but not enough to make it a nice experience. Overall the hotel was ok but nothing special, and for the price in Vietnam I would expect much better.
The rooms were tiny and felt worn and dated. The check in and checkout process wasn't very seamless and the staff couldn't seem to tell we were in a hurry on either end. When we asked for dinner recommendations, they only recommended their own restaurant and said other options took last orders at 9:30pm (which we discovered not to be true when we found a different place to eat). Upon their recommendation we initially checked out their restaurant and someone on their staff followed us and saw that we actually went inside which a bit weird and overbearing. Before deciding to go elsewhere, we sat down and looked at the menu and I used the toilet, which was super dirty for a self-proclaimed 4-star hotel. They gave a gift as we left, which was a nice touch, but not enough to make it a nice experience. Overall the hotel was ok but nothing special, and for the price in Vietnam I would expect much better.
10
Mark
Дата отзыва: 02 апреля 2024
The staff were fantastic, they couldn't do enough for you. Especially Liam, who fitted a Vietnamese sim in my phone as I didn't have the pin to open the sim card tray. He advised us on negotiation tactics with the locals and always enquired as to what we had seen and where we had been. The breakfast was varied and delicious, and the breakfast staff were efficient and friendly. There are 2 chilled fresh water jars in the lobby, filled with lemon orange and mint. Just what you need after walking around the streets in 34 degrees.
The hotel location is excellent with Hoan Kiem
Lake about 100 metres away and Note Coffee a similar distance. Pizza 4Ps is just around the corner and serves excellent Italian food. You just need to reserve a table in advance, which I did via Google.
On checking in, you are greeted with cold towels, banana bread and cold watermelon juice and your bags taken to your room. On checking out, we were presented with Vietnamese coffee and filter as the staff waived us off from the front of the hotel.
If we visit Hanoi in the future, we will definitely return.
Our only negative comment would be the loud music from the Sky Bar on Saturday night. It stopped at 11pm, and we were warned in advance.
Our only negative comment would be the loud music from the Sky Bar on Saturday night. It stopped at 11pm, and we were warned in advance.
7
Sarah
Дата отзыва: 02 апреля 2024
The staff were excellent and went over and beyond to help. The location is excellent.
The hotel is overall more tired than the photos and our rooms were dark. The doors all have alarms that beep if you do t close it properly and there were door alarms beeping constantly which became very annoying. The rooftop bar was also not quite as photographed but nice.
The hotel is overall more tired than the photos and our rooms were dark. The doors all have alarms that beep if you do t close it properly and there were door alarms beeping constantly which became very annoying. The rooftop bar was also not quite as photographed but nice.
10
Chinhsuan
Дата отзыва: 01 апреля 2024
員工服務態度不錯，入住時有迎賓飲料及點心，退房的時候不知道為什麼還送我們小禮物，而且非常熱心的幫我們確認送我們到機場的司機事宜。位置非常鄰近環境湖跟老城區到老城區逛街非常方便。
標準兩人房的浴室空間稍微小了一點
標準兩人房的浴室空間稍微小了一點
10
Mark
Дата отзыва: 01 апреля 2024
The hotel was the quality boutique experience we were looking for. Best of all were the staff. They went out of their way to help with everything we needed. Ms Hannah provided exceptional service, helping us have the best time in Hanoi. Will stay there again and highly recommend.
10
Patrick
Дата отзыва: 01 апреля 2024
The breakfast is fabulous, the staff very helpfull and friendly, rooms are clean and has everything you need, the bathroom is a bit tight but has everything you need.
The neighbourhood is a perfect mix between touristic and local.
A little bit pricey but definitely worth the price.
Everything was ok.
Everything was ok.
9
Anna
Дата отзыва: 31 марта 2024
All staff was very nice and ready to help both in the hotel and in the restaurant. The hotel is situated less than a minute from Hoa Kiem lake.
10
Ann
Дата отзыва: 28 марта 2024
The staff was wonderful. Room a little small but worked for me. Breakfast very good. Good location in Hanoi.
Nothing
Nothing
10
Margaret
Дата отзыва: 27 марта 2024
Solaria Hanoi Hotel was a perfect property for us to stay in while we explored the old quarter of Hanoi. The location was Perfect walking distance to the lake, restaurants, spas etc. The staff was Totally Amazing & the consistent hospitality they demonstrated was incredible. The breakfast buffet was vast with both western & Asian choices. Our room was perfect. Comfortable bed, hot showers, white fluffy bath towels, & sundries. The manager even sent us off on our overnight train trip to Sapa with a delicious boxed dinner. We will definitely stay here on our next trip to Hanoi.
Nothing to dislike
Nothing to dislike
7
Alex
Дата отзыва: 25 марта 2024
Awesome location and close to the happening spots and the lake. The staff were friendly and also their recommendations about restuarants, places to go for drinks etc was spot on.
Balcony in the room - it was too small and we did not even bother to open it.
Balcony in the room - it was too small and we did not even bother to open it.
10
Tara
Дата отзыва: 25 марта 2024
After reading lots of reviews of hotels in Hanoi I can truly say Solaria exceeded our expectations. The location is perfect. Right by the lake, all of old town accessible by foot, but not on a busy street with too much noise. The staff could not have been more helpful, friendly, and professional. Even down to small details of knowing our names, food preferences and intolerances, reccomending places to go and eat. We mentioned in passing that we were next taking the night train to Sapa and they packed us bags of food (including vegetarian even though only mentioned to a waitress at breakfast) and water (and a gift!).... They also offered to store luggage for us free of charge. Room was lovely and the connecting rooms worked perfectly as a family of 5. Breakfast was in a lovely location and was stunning. Best breakfast we've had so far in Vietnam. I wouldn't hesitate to recommend Solaria hotel to others and would stay again myself.
10
Adélaïde
Дата отзыва: 24 марта 2024
Everything was perfect. We did a massage at the spa it was really nice and relaxing.
9
Richard
Дата отзыва: 24 марта 2024
Staff were excellent, welcoming, friendly with great English. Breakfast was great, rooms tastefully decorated and very comfortable. location was superb. Roof top bar was an added bonus and reasonably priced.
10
Leif
Дата отзыва: 23 марта 2024
Very central location to all attractions. Staff are very friendly. Rick (customer service manager) remembered our names every time. Breakfast had good variety.
9
Courtney
Дата отзыва: 23 марта 2024
The location is perfect. So many options for food and shopping and sight seeing around this hotel. Both restaurants and the roof top bar onsite are fantastic for dinner and drinks. Comfortable bed.
No view from room, but not really too much of an issue as the room we had was decorated nicely and big enough so that you did not feel claustrophobic.
No view from room, but not really too much of an issue as the room we had was decorated nicely and big enough so that you did not feel claustrophobic.
10
Elie
Дата отзыва: 23 марта 2024
Tastefully designed hotel with attentive staff and great breakfast, upscale experience for ridiculously affordable price. Extremely convenient location to explore Hanoi old quarter and for tour pickups.
Nothing I disliked! Solaris exceeded my expectations
Nothing I disliked! Solaris exceeded my expectations
10
Sarah
Дата отзыва: 22 марта 2024
Lovely team, professional service, great location, amazing breakfast
Nothing for us
Nothing for us
9
Fadi
Дата отзыва: 20 марта 2024
The location is great, walking distances to almost everything in the old quarter. The staff are very friendly and helpful. Both Ryan & Kaoa were exceptionally helpful and service minded.
The rooms with the window have no view. Although you can get a tiny bit of light into the rooms.
The rooms with the window have no view. Although you can get a tiny bit of light into the rooms.
10
Nicholas
Дата отзыва: 20 марта 2024
From the initial welcoming drink of cinnamon and ginger and a slice of banana cake you were made to feel like a valued customer
Room was excellent, well decorated and furnished - just what you need after a long flight
The hotel provide an excellent map, with a description of the variety of local dishes, and recommended places to eat - this was a very welcome addition and I used it to good effect.
I was departing early the following day and was presented with a takeaway package - so thoughtful and of excellent quality
The roof top bar was very nice, with great views. I did find the drinks a little expensive, but it had a nice ambience, complete with patio heaters
I would return to this hotel, as the staff are extra special.
I wish I’d have booked a balcony room, but that was my decision
I wish I’d have booked a balcony room, but that was my decision
10
Tan
Дата отзыва: 20 марта 2024
Le personnel est très serviable. Particulièrement le directeur M. Anh Hai, toujours à notre écoute, et toujours à notre aide. Et mademoiselle Suzan à la réception est exceptionnelle ! Le petit déjeuner est très varié et de très bonne qualité.
Tout est parfait
Tout est parfait
9
Lucy
Дата отзыва: 17 марта 2024
Staff were very friendly and helpful.
Great location and the hotel provided excellent street food recommendations.
We booked the Sol Double room and it was spacious, clean and comfortable.
9
Girdwood
Дата отзыва: 15 марта 2024
Staff were marvellous and nothing too much trouble.
10
Wijb
Дата отзыва: 14 марта 2024
Lokatie en fijne kamer , ook uitgebreid ontbijt
Net
Net
9
Phil
Дата отзыва: 14 марта 2024
The staff were fantastic and very accommodating on every need. Location was perfect and so close to everything.
Only issue was 8th floor rooms are near restaurant and bar this can be noisy in the morning or late at night. It’s only minor and wouldn’t be an issue for a solid sleeper. Hotel was accommodating and moved us.
Only issue was 8th floor rooms are near restaurant and bar this can be noisy in the morning or late at night. It’s only minor and wouldn’t be an issue for a solid sleeper. Hotel was accommodating and moved us.
10
Andrew
Дата отзыва: 13 марта 2024
Great central location in the old quarter. Perfect for walking tours. In the middle of the weekend street market so traffic free streets all around from Friday evening to Sunday evening.
Nothing
Nothing
9
Joseph
Дата отзыва: 13 марта 2024
Over the last 25 years I have stayed at over 350 hotels world wide. Breakfast was amazing compared to other boutique hotels. Hard to beat the selection, quality, and service of the breakfast restaurant!
The shower had a loose trim and slight mildew but the hotel manager immediately addressed and resolved the issue.
The shower had a loose trim and slight mildew but the hotel manager immediately addressed and resolved the issue.
10
Jacopo
Дата отзыва: 12 марта 2024
Nice and airy rooms, and we even got a free upgrade. The staff is so friendly and helpful and the Breakfast delicious
10
Kyoko
Дата отзыва: 10 марта 2024
旧市街、ホアンキム湖の近くで大変に便利。部屋の設備も問題なく、スタッフも常に気をかけてくれる。チェックアウトの際にはコーヒーセットのお土産までくれた。朝食もよく、階下のレストラン、スパもお勧め。
ホテルのせいではないが、旧市街の道はタクシーには大変。週末には玄関前に車の乗り入れができなくなる。
ホテルのせいではないが、旧市街の道はタクシーには大変。週末には玄関前に車の乗り入れができなくなる。
10
Dolores
Дата отзыва: 09 марта 2024
All the staff went out of their way to make sure everything was perfect
9
Nicola
Дата отзыва: 07 марта 2024
The location and breakfast/food were great. It was also a lovely touch to be met with hot sweet tea and cake, and a departing gift.
The room was very compact, we only had a brief overnight stay before departing so it was Ok
The room was very compact, we only had a brief overnight stay before departing so it was Ok
10
Ron
Дата отзыва: 07 марта 2024
Great location. Excellent service. Good breakfast. Comfortable room. Recommend the larger room.
10
Pascale
Дата отзыва: 07 марта 2024
Bon accueil, personnel attentionné, chambre confortable et excellent petit déjeuner.
Merci pour tout.
Je recommande fortement.
Rien
Rien
9
Jude
Дата отзыва: 06 марта 2024
The staff was incredible. Extremely accommodating even when I made an error on transport. Literally some of the best hospitality I've ever experienced.
There was some weird construction taking place - what sounded like below my room. There was a hammer / nail gun being used at 2:30am.
There was some weird construction taking place - what sounded like below my room. There was a hammer / nail gun being used at 2:30am.
8
Holger
Дата отзыва: 06 марта 2024
Tolle rooftop bar, nettes Personal, idealer Standort um Hanoi zu entdecken, bewahren Gepäck auf, während man zur Halongbucht fährt, tolles Frühstück
nichts
nichts
10
Robin
Дата отзыва: 05 марта 2024
Excellent breakfast; lovely room; friendly and helpful staff.
10
Robin
Дата отзыва: 05 марта 2024
Breakfast was excellent and staff were amazing- so helpful and attentive. Definitely one of the best small hotels we have stayed in. Excellent situation for visiting all local attractions.
A more accessible bar.
A more accessible bar.
10
Amelia
Дата отзыва: 05 марта 2024
The staff were so nice and accommodating. Particular thanks to Ms My, Ling and Mr Liam.
Nothing
Nothing
9
Anna
Дата отзыва: 05 марта 2024
Buffet incroyable, personnel super, massages au top, emplacement génial
La chambre n’était pas chauffée et il faisait froid
La chambre n’était pas chauffée et il faisait froid
10
Pares
Дата отзыва: 04 марта 2024
Our experience at Solaria was absolutely outstanding. The hotel staff exceeded our expectations, demonstrating exceptional service that truly enhanced our stay. The facilities were impeccable and the buffet breakfast at Solaria was the best we had in Vietnam. We are looking forward to visiting again!
10
Linda
Дата отзыва: 03 марта 2024
Das Hotel hat unsere Erwartung übertroffen. Die Lage ist top - mitten in der old town am Hoan Kiem See. Die Unterkunft hat einen Flughafen Transport organisiert. Die Mitarbeiter waren von Check in bis Check out extrem freundlich und hilfsbereit. Das Frühstück war sehr lecker und abwechslungsreich. Auch hier war der Service sehr aufmerksam. Wir haben das hotel Restaurant genutzt - das war auch sehr gut. Es gibt auch eine schöne Rooftop Bar des Hotels. Das Preis-Leistungsverhältnis fanden wir insgesamt sehr gut.
Im Bad könnte es etwas mehr Ablagefläche geben. Dies hat den Aufenthalt jedoch nicht gestört.
Im Bad könnte es etwas mehr Ablagefläche geben. Dies hat den Aufenthalt jedoch nicht gestört.
10
Roy
Дата отзыва: 03 марта 2024
Great location in Hanoi’s old town, nice ambiance and really excellent service with amazing personal attention to detail. From the airport pickup, the SIM card service to the transport to Sa pa, it was all amazing. Would recommend this 4* hotel with 5* service to any traveller to Hanoi.
10
Julien
Дата отзыва: 03 марта 2024
Staff is very kind and helpful. Rooms are spacious and lightful. It is also the best breakfast I ver had in an hotel ! Congrats !
9
Mari
Дата отзыва: 03 марта 2024
The staff were excellent. The helped with getting us oriented and helpful with information on restaurants recs and few phases to learn in Vietnamese. This was welcomed as we were a bit overwhelmed in this city. Location is close to center of city.
Because we were near heart of the city there is some city traffic noise.
Because we were near heart of the city there is some city traffic noise.
7
Marie
Дата отзыва: 02 марта 2024
We got breakfast to go for our early flight at 5 am super service.
9
Olivier
Дата отзыва: 02 марта 2024
Très bon accueil du personnel et du manager, Henry
8
Gunnar
Дата отзыва: 26 февраля 2024
Nice rooms with a great breakfast and wonderful(!!) restaurant (Mia’s) in the basement. Also a very cool, though a bit pricy) rooftop bar.
Avoid some of the rooms on the 8th floor as the elevator only goes that high up so ALL foot traffic to and from the rooftop plus 9th floor restaurant will wake you early and keep you up at night….
Avoid some of the rooms on the 8th floor as the elevator only goes that high up so ALL foot traffic to and from the rooftop plus 9th floor restaurant will wake you early and keep you up at night….
10
Nicholas
Дата отзыва: 26 февраля 2024
Location was great, room was nice and spacious, shower pressure and hot water the best we experienced across Vietnam. Very clean hotel. Selection of breakfast options was broad. The staff were probably the nicest I've ever experienced at any hotel before, with a few remembering our names and greeting us every time.
Even on the 6th floor you could hear noise from the street, e.g. car horns and amplified music, but this didn't affect our sleep. Only 1 lift would be annoying if the hotel was really busy, but it was OK when we were there. Breakfast is on the 9th floor, but the lift/elevator only goes to 8 so you have to walk up 2 flights of stairs.
Even on the 6th floor you could hear noise from the street, e.g. car horns and amplified music, but this didn't affect our sleep. Only 1 lift would be annoying if the hotel was really busy, but it was OK when we were there. Breakfast is on the 9th floor, but the lift/elevator only goes to 8 so you have to walk up 2 flights of stairs.
10
Byungdae
Дата отзыва: 24 февраля 2024
아침 식사는 매울 훌륭하였고 우리 동료들은 모두 만족하였다. 특히 치킨 쌀국수는 전문점 수준의 음식이 제공되었다. 그리고 직원들을 매우 친절하였다. 다음에 하노이에 방문한다면 다시 이곳을 선택할 것이다.
호텔의 구조가 앞은 좁고 뒤로 기다란 형태라서 처음에는 실망스러웠지만 지내다 보니 나름 아쉽지만 불편하지는 않았다.
호텔의 구조가 앞은 좁고 뒤로 기다란 형태라서 처음에는 실망스러웠지만 지내다 보니 나름 아쉽지만 불편하지는 않았다.
10
Patrick
Дата отзыва: 21 февраля 2024
Excellent Location, great staff, Great Breakfast, loved it. The rooftop bar is also fine.
Nothing
Nothing
10
Verina
Дата отзыва: 20 февраля 2024
Incredible stay, great location and friendly staff!
Music from the 10th floor was loud and vibrated the building. Staff helped to rectify this issue.
Music from the 10th floor was loud and vibrated the building. Staff helped to rectify this issue.
9
S
Дата отзыва: 17 февраля 2024
Staff were awesome
Skybar amazing
Restraunts fantastic
Bathroom shower leak however staff identified and compensated
Bathroom shower leak however staff identified and compensated
10
Dmitry
Дата отзыва: 17 февраля 2024
Both the facilities and staff were amazing. Breakfast buffet has a great selection and all the food tasted amazing. The staff always went above and beyond expectations especially Hannah who made sure our stay was amazing. Sol restaurant had the best service of any place I went to in Vietnam, the way the staff presented the food and served it was very special. Also would definitely recommend getting a massage at solaria the ladies are amazing and I even managed to fall asleep mid massage which I think is peak relaxation.
10
Szuyu
Дата отзыва: 16 февраля 2024
The staffs are extremely friendly and helpful. Upon check in, the manager gave us lots of useful information about traveling in Hanoi. Since we visited Hanoi during Vietnam New Year, lots of restaurants were closed. The hotel prepared a list of restaurants’ opening hour in the neighborhood, which was really helpful.
The breakfast is nice. Thought the items of buffet is not many, but the hotel offers several options which you may ordered from the kitchen.
The location is great. It takes less than 5 mins walking from the hotel to the lake and lots of coffee shop & stores.
None
None
10
み
Дата отзыва: 14 февраля 2024
ホテルのスタッフ方々がとにかく親切で、対応も親切にしていただき、本当に有り難かったです
シャワーの排水が詰まりやすいところ
シャワーの排水が詰まりやすいところ
10
Isabelle
Дата отзыва: 14 февраля 2024
This hotel offers a delightful combination of a mini buffet and an à la carte menu, enabling guests to savor both the standard breakfast fare and some local delicacies such as “bun cha,” “pho,” and “xoi xeo.” The highlight of the breakfast, in my opinion, was the fresh juice station, and I particularly appreciated the frequent replenishment of food items. Despite its modest size, the hotel’s staff are remarkably efficient and attentive, striving to create memorable experiences for their guests. Additionally, the hotel’s proximity to Hoan Kiem Lake makes it conveniently located for tourists eager to explore the Old Quarter area.
Nothing to complaint about this property.
Nothing to complaint about this property.
9
Max
Дата отзыва: 12 февраля 2024
Spontaner und perfekter Service. Super authentisches vietnamesisches Essen im Restaurant Mia.
Keine negativen Punkte
Keine negativen Punkte
8
Dirk
Дата отзыва: 10 февраля 2024
Schönes Hotel mitten in der Altstadt von Hanoi. Sehr hilfsbereites Personal
8
Samantha
Дата отзыва: 09 февраля 2024
The hotel is well located and is walking distance from some main attractions.
The decoration is also nice and very warm.
All staff were very helpful ☺️
The only thing is that if you are a light sleeper, the room are not soundproof. We were in a family room on the second floor and we could here everything from upstairs. However on the second night it was much better after having reported it.
The only thing is that if you are a light sleeper, the room are not soundproof. We were in a family room on the second floor and we could here everything from upstairs. However on the second night it was much better after having reported it.
10
Carolyne
Дата отзыва: 09 февраля 2024
Fabulous hotel, amazing staff that can’t do enough for you, they made the whole stay fabulous.
Great rooms, very comfy, good showers, well appointed and clean
Great location by Hoi kiem lake which is lovely, short walk to bars, shops and restaurants
Nothing not to like we loved it !!
Nothing not to like we loved it !!
9
Paul
Дата отзыва: 09 февраля 2024
Location, great staff and nice breakfast
Single lift can get a bit busy and stairs not the best option when you are on the 7th floor
Single lift can get a bit busy and stairs not the best option when you are on the 7th floor
9
Jane
Дата отзыва: 07 февраля 2024
Wonderful staff, welcoming and helpful . Excellent breakfast. Perfect location and great restaurant downstairs.
10
Magelene
Дата отзыва: 06 февраля 2024
I LIKE THE LOCATION. IT WAS NEAR THE LAKE. THE HOTEL PERSONNEL WERE SO NICE ESPECIALLY HANNAH AND THE GUY WHO I FORGOT THE NAME. WHEN WE SAID WE WANTED TO MAKE THE AIRCON COOLER BEC IT WAS CENTRALIZED DURING WINTER, THEN THAT GUY MADE SURE WE HAD OUR ROOM COOLED TO OUR LIKING.
HANNAH PROVIDED SUPPORT FOR OUR TAXI ARRANGEMENT AND FOOD TOUR.
SHE WAS REALLY EXCEPTIONALLY NICE AND CONCERN TO OUR WELFARE.
NONE REALLY.
NONE REALLY.
10
Benngoodwin
Дата отзыва: 05 февраля 2024
Fabulous location nestled between the old quarter and the French quarter. Room furnishings are stunning in capturing a modern take on a vintage aesthetic while staying true to local Vietnamese style. The features and services are plenty with a delicious buffet breakfast and an impeccable restaurant on the basement level with a quality of wait staff service that blows any other high-end restaurant out of the water.
The check-in process was of the highest level; you are served tea and cake and a member of reception provides you ample information on local sights, eateries and markets, but most notably also local tips and what to look out for, such as how to bargain at the markets. In our stay we had the pleasure of interacting with staff in many areas of service including reception, food and housekeeping and each interacted happily and attentively. Their primary focus is ensuring you have an amazing stay. This is the pinnacle of service and quality in accommodation. Highly recommended - will definitely be staying here again in the future!
9
Yong
Дата отзыва: 02 февраля 2024
location was great. The staff were very helpful. Since we booked this trip for our family, they were very helpful to ensure everything was pre-arranged.
9
Theresa
Дата отзыва: 01 февраля 2024
The hotel is in an excellent location in the old town, walking distance to everything you need and close to the lake. The staff are super friendly and we really appreciated the gift upon departure.
The rooms are quite dark and it could do with a slight revamp however it was a real taste of a town house in Hanoi.
The rooms are quite dark and it could do with a slight revamp however it was a real taste of a town house in Hanoi.
10
Amanda
Дата отзыва: 01 февраля 2024
This hotel was fantastic—the staff, the location, the breakfast, the look and cleanliness were all wonderful. It’s in a great spot and worth the splurge! I stayed in a few other hotels in Vietnam and this was by far my favorite. Thanks to the staff who made my stay so nice and made me feel welcome and cared for every day.
The beds are quite hard but you can ask for a pillow topper if you like.
The beds are quite hard but you can ask for a pillow topper if you like.
9
Carolyne
Дата отзыва: 31 января 2024
Central, good sized rooms, clean, rooftop bar, exceptional friendly helpful staff
Balcony small, no view
Balcony small, no view
10
G
Дата отзыва: 31 января 2024
The staff were amazing and so friendly, beautiful hotel in the best location in Hanoi walking distance to everything
Nothing the experience was perfect
Nothing the experience was perfect
7
Fleurange
Дата отзыва: 31 января 2024
L emplacement est très pratique dans le vieux Hanoi.le roof top est très agréable en début de soirée.les chambres sont spacieuses et silencieuses
C est dommage que les cafés et cappuccinos ne soient pas inclus dans le petit déjeuner. L offre du pain pourrait être plus variée.
C est dommage que les cafés et cappuccinos ne soient pas inclus dans le petit déjeuner. L offre du pain pourrait être plus variée.
9
Christina
Дата отзыва: 30 января 2024
alle Mitarbeiter sind unglaublich freundlich und hilfsbereit. Sie sind absolut nicht aufdringlich, geben aber viele Tipps, wenn man nachfragt. das Frühstück ist gut und das Preis-Leistungs-Verhältnis ist für deutsche Verhältnisse absolut hervorragend!
es war relativ kühl als wir da waren (8 grad) und die Zimmer waren nicht aufs heizen ausgelegt.
es war relativ kühl als wir da waren (8 grad) und die Zimmer waren nicht aufs heizen ausgelegt.
9
Caroline
Дата отзыва: 30 января 2024
Location is excellent. Henry and Chloe at reception are very good.
Only comment would be the music on Saturday night but that finished at 2300 but it was quite noisy having a room near the lift.
Only comment would be the music on Saturday night but that finished at 2300 but it was quite noisy having a room near the lift.
10
David
Дата отзыва: 30 января 2024
Very friendly staff, excellent breakfast, excellent restaurant.Rooms are large and comfortable.
9
Patricia
Дата отзыва: 30 января 2024
Rooms were large, clean and comfortable. It was good from check in to check out. Breakfast was fabulous.
Minor issues: One elevator. Steps to get to breakfast and rooftop bar.
Minor issues: One elevator. Steps to get to breakfast and rooftop bar.
10
Christoph
Дата отзыва: 29 января 2024
Super Hotel! Tolle Lage in der Altstadt in einer ruhigeren Seitengasse! Das beste Frühstück unserer Vietnam-Rundreise! Wunderschöne Rooftop Bar! Sehr freundliches, herzliches und bemühtes junges Personal, besonders beim Frühstück und in der Bar!
8
Lesley
Дата отзыва: 28 января 2024
The staff really make this hotel, they are so friendly and helpful. It's also in a good location near the lake and a few seconds walk to the hop on hop off bus ticket office.
The hotel is nice, clean and the rooftop bar is really good. The breakfast was amazing, so much choice and really delicious.
The room size was really small, we would have upgraded but the hotel was fully booked.
The room size was really small, we would have upgraded but the hotel was fully booked.
9
Christian
Дата отзыва: 27 января 2024
Zimmer und Lage sehr gut. Gutes Restaurant.
10
Nadine
Дата отзыва: 25 января 2024
Mit einem Wort amazing! Wenn wir wieder nach Hanoi kommen, definitiv dieses Hotel.
-
-
10
Nadine
Дата отзыва: 25 января 2024
Alles! Aber besonders hervorzuheben ist das grandiose Personal. Sie sind sehr freundlich, zuvorkommend und hilfsbereit. Sie haben unseren Aufenthalt zu etwas außergewöhnlichem gemacht. Bereits vorab wurde alles sorgfältig (trip Halong Bay, transfers) organisiert. Dann hat auch das Hotel an sich eine super schöne Ausstattung und die Lage ist super um vieles zu Fuß zu erkunden. Vielen Dank
-
-
10
Daniel
Дата отзыва: 25 января 2024
The staff were exceptional, especially Hannah who was more then happy to provide us a long list of the best things to do in Hanoi. Some of the best customer service my partner and I have ever experienced.
10
Kurt
Дата отзыва: 24 января 2024
Property has absolutely no rooms with any views but is very clean and has amazing customer service especially Ryan Tran. He is definitely a keeper!
Our room for our first stay was sub standard but was upgraded to another room on our second stay and that was a little better. It has a full length mirror, a small sofa and a better designed bathroom.
Our room for our first stay was sub standard but was upgraded to another room on our second stay and that was a little better. It has a full length mirror, a small sofa and a better designed bathroom.
7
Anna
Дата отзыва: 23 января 2024
The staff were amazing and made this stay. They were all friendly and helpful. The rooftop bar is great and the Vietnamese restaurant is excellent and great value for money.
The rooms are on the small side and there is a lot of noise from the road. If you’re a light sleeper, earplugs are a must.
The rooms are on the small side and there is a lot of noise from the road. If you’re a light sleeper, earplugs are a must.
10
Denise
Дата отзыва: 23 января 2024
Great location, absolutely wonderful and helpful staff. Rooms very clean and breakfast was fantastic
They do say most room don’t have a balcony or much of a view- this was true of our two stays but at least I was prepared for that and the staff and beautiful rooms made up for it
They do say most room don’t have a balcony or much of a view- this was true of our two stays but at least I was prepared for that and the staff and beautiful rooms made up for it
9
Yoko
Дата отзыва: 23 января 2024
Just a few steps away from Hoan Kiem Lake. Superb facilities, good breakfast. Front desk staff (especially Ms Susan) are polite and very helpful to solve problems. The front desk manager Ryan was professional and responsive to offer compensative measures to problems.
The rooftop bar plays loud music and karaoke on Saturday nights until midnight.
The rooftop bar plays loud music and karaoke on Saturday nights until midnight.
10
Kurt
Дата отзыва: 23 января 2024
Excellent location to explore Old Quarters
Rooms have no view at all!
Rooms have no view at all!
9
Sian
Дата отзыва: 21 января 2024
This is a great hotel - perfect location for exploring Hanoi's Old Quarter and beyond. Staff were super friendly and attentive.
Excellent breakfast included in the room and great spa on site! I also loved the Vietnamese restaurant below the hotel.
10
Mike
Дата отзыва: 21 января 2024
We had such a lovely time staying at the Solaria Hotel. The service was exceptional - nothing was too much trouble. The hotel was fully booked but Eddie and Mai made us feel as if we were their only guests. The location of the hotel was perfect. We walked everywhere in less than 30 mins. We had a great 4 days. Thanks everyone.
Everything was wonderful.
Everything was wonderful.
9
Jean-luc
Дата отзыва: 21 января 2024
Le cadre,l emplacement le confort,gentillesse du personnel
9
Guan
Дата отзыва: 15 января 2024
The wonderful staff at the reception, both restaurants, spa staff and night manager were very friendly and genuinely helpful. The breakfast spread was impressive and tasty with a mixture of both western and local options. I liked the artistic decor of the balcony room, the Solasta and Mias restaurant.
Guests with large heavy bags may have difficulty walking up the stairs to the reception area.
Guests with large heavy bags may have difficulty walking up the stairs to the reception area.
10
Jenny
Дата отзыва: 14 января 2024
Happy with everything but would be better if there is a fitness centre. The staff and service provided are exceptional. Laundry at usd3 per kg is also great! Restaurant in-house has amazing food.. highly recommended!
8
Tammy
Дата отзыва: 13 января 2024
The location and staff were amazing
I liked everything
I liked everything
10
Josephine
Дата отзыва: 11 января 2024
Perfect location, amazing food including the breakfast, staff were exceptional throughout.
We arrived at 6am due to our flight times, and despite our jet lag and lack of sleep, the staff were so hospitable and managed to check us in early. They really looked after us.
Whilst there we used the hotel spa for a massage which was very reasonable price. We also used the laundry service which was super quick and returned our clothes in a lovely condition.
We also booked a trip via the hotel reception which was a really easy process.
Lastly, the live music was really enjoyable when we were there, it was nice to see the hotel providing a platform for a young band.
You can hear noise from the city, we didn't mind and enjoyed hearing the hustle and bustle, but if you were a light sleeper it may put you off. The noise is only due to the hotels great location.
You can hear noise from the city, we didn't mind and enjoyed hearing the hustle and bustle, but if you were a light sleeper it may put you off. The noise is only due to the hotels great location.
10
Patrick
Дата отзыва: 11 января 2024
The staff were great, especially Susan on reception, and the rooms were clean and comfortable. The rooftop bar offers great views of the city. We used the spa and liked it a lot. The breakfast was very good too with lots of choice, including buffet and a la carte (you can do both and it is included). The location is ideal. We stayed two nights and then did a two night cruise before coming back to Hanoi to catch the train to Da Nang. We had around 6-7 hours to kill and didn't want to carry all our luggage around for that time. We went back to the hotel and asked them if they would mind keeping it for a few hours and they said yes no problem. When we went to collect it, they had prepared a small packed lunch for us for the train saying the food on the train is terrible. This was a nice touch and we really appreciated it, especially as we had checked out two days earlier. Would definitely stay again.
Really small thing but the rooftop bar has a happy hour which is advertised as two for one on selected drinks. It isn't, it is three for two (you have to buy two drinks to get a third free).
Really small thing but the rooftop bar has a happy hour which is advertised as two for one on selected drinks. It isn't, it is three for two (you have to buy two drinks to get a third free).
10
Joshua
Дата отзыва: 09 января 2024
Hotel was centrally located, right on the edge of the old quarter. Very convenient to be able to lose myself and discover everything the old quarter had to offer throughout my mornings while easily being able to return to my hotel room for respite the hotel is adjacent to the lake and food street with the cathedral so it's very easy to familiarise yourself with hanoi with such easy landmarks, grab (uber) drivers never had an issue finding the place with just the hotel name.
Staff are beyond helpful, absolutely perfect. Breakfast has both Vietnamese and western options in a resteraunt/buffet vibe, so I'm sure it caters to all types of people.
I had convinced myself that the room might have a view based on the stunning look of the rooftop bar. Alas, it was pretty standard without a balcony (my room specifically), though the room was beautiful and matched online pictures accurately
I had convinced myself that the room might have a view based on the stunning look of the rooftop bar. Alas, it was pretty standard without a balcony (my room specifically), though the room was beautiful and matched online pictures accurately
10
Jerkjerk
Дата отзыва: 07 января 2024
Excellent location nearby to the old quarters of Hanoi. Excellent morning buffet spread and I enjoyed drinking at the rooftop bar at night.
10
Mo
Дата отзыва: 07 января 2024
The location was fantastic, away from the hustle and bustle yet walking distance to almost every spots we want to go to. The staff made us felt very at home. They seems to recognize each of their staff, probably able to even which room we’re at. Eddy was phenomenal.
We booked the Halong Bay cruise with the hotel, they have everything covered and coordinated with the cruise company. Even prepared food for us to eat on the 3hrs journey to the cruise terminal.
Nothing at all.
Nothing at all.
10
Francois
Дата отзыва: 06 января 2024
Tout était parfait, en particulier le personnel est extraordinaire
Rien
Rien
8
Julia
Дата отзыва: 06 января 2024
The location is perfect! Just 2min walk from Hoan Kiem Lake and great restaurant options near by. The rooftop bar is great if you are lucky to have good weather.
We got the highest room floor and it was too noisy because the hotel restaurant is above, but they were very kind and change our room within hours.
The room is a bit small.
The room is a bit small.
10
Rachel
Дата отзыва: 05 января 2024
One of the best stay during my trip in Hanoi! Great location, very polite, helpful and friendly staffs, speak good english, room is clean! I had a good stay
10
Cristina
Дата отзыва: 05 января 2024
Il buffett della colazione enorme e curato, con cibi vari (ampissima scelta di dolce e salato) e la possibilità di ordinare altri piatti à la carte, inclusi nel prezzo della camera. Camera spaziosa con letti confortevoli e posizione ottima per visitare la città vecchia con ristoranti locali con opzioni vegetariane nei paraggi. Staff veramente cortese e disponibile, un particolare grazie a Susan!
Sarebbe bello se il cappuccino fosse compreso nella colazione e non fosse da pagare separatamente.
Sarebbe bello se il cappuccino fosse compreso nella colazione e non fosse da pagare separatamente.
9
Hemanandsing
Дата отзыва: 05 января 2024
I like the location and the staff
The shower too small
The shower too small
9
Kayoko
Дата отзыва: 04 января 2024
Location and friendly staffs
Shortage of water pressure of the shower.
Shortage of water pressure of the shower.
10
Aus
Дата отзыва: 03 января 2024
Warm, perceptive and generous staff. Excellent breakfast. Fun rooftop bar. Beautiful, comfortable room. An overall excellent experience
9
Ai
Дата отзыва: 03 января 2024
EXEMPLARY 5-STAR SERVICE. Special shoutout to Henry and his team for going above and beyond to deliver hospitality from the heart that was intuitive, personal and immensely thoughtful for our group of travelling mothers. From the moment we booked to stay, Henry got in touch with us immediately and went the extra mile to answer all our questions. They were able to offer a very attractively priced package for us to Sapa, and took care of every detail, even down to getting their staff to escort us personally onto the overnight train. Communication with Henry was also faultless and smooth – a much valued convenience when we don't read or speak the local language.
Other things to love: Room – our Family Suite was perfectly sized and comfortable for the 4 of us who wanted a space to hang out together. Location – you're right in the heart of all the action in the Old Quarter. Easy spot to stroll to cafés, places of attraction, and just soak in the area's unique vibe. Breakfast – amazing spread that's clearly a highlight of the day! We were absolutely spoilt for choice. Everything was delicious, right down to the superb coffee! Till today, my friends still talk about how well fed we were every day.
Our group of 4 had to move into 2 smaller standard rooms for 1 night after staying in the Family Suite for 2 days. Perhaps we were too used to the generous space before, it felt really small and cramped. But no biggie because we were only there for 1 night. This is still a great place to stay!
Our group of 4 had to move into 2 smaller standard rooms for 1 night after staying in the Family Suite for 2 days. Perhaps we were too used to the generous space before, it felt really small and cramped. But no biggie because we were only there for 1 night. This is still a great place to stay!
6
Pieter
Дата отзыва: 02 января 2024
Staff very friendly and helpful
Breakfast should have more options available. Also stayed on the 8th floor below the restaurant and they started like preparing at 5.30am therefore we could sleep late
Breakfast should have more options available. Also stayed on the 8th floor below the restaurant and they started like preparing at 5.30am therefore we could sleep late
9
Linda
Дата отзыва: 30 декабря 2023
Welcome drinks and small cakes were served when we arrived. The whole check in process was pleasant. The staffs were friendly. We checked out early and breakfast prepared for us to take away. They even give us coffee as appreciation.
No heater in the room. Maybe this is not the right month with heater.
No heater in the room. Maybe this is not the right month with heater.
10
Sumeet
Дата отзыва: 30 декабря 2023
Amazing staff always went beyond to make us feel comfortable. Staff provided lots of help with local guides. Rooms were very pleasent.
10
Ronny
Дата отзыва: 29 декабря 2023
Das Hotel ist super gelegen und sehr gemütlich familiär. Das Personal ist unglaublich aufmerksam und freundlich. Die Rooftop-Bar ist auch toll und es gab eine Abend tolle Live-Musik.
Das Frühstücksbuffet war während unserer 4-wöchigen Vietnam-/Thailand-Reise das beste überhaupt. Da bleibt wirklich kein Wunsch offen. Neben Pho und warmen Gerichten wurden Eiergerichte a la carte am Platz serviert und es gab viele kleine Häppchen z.B. Sushi.
Auch das Restaurant im Hotel serviert großartiges Essen und die Massagen im Spa waren auch sehr gut und das Ambiente war angenehm.
10
Robert
Дата отзыва: 29 декабря 2023
Everything was perfect from the staff, location , breakfast and service .
The bathroom was small .
The bathroom was small .
10
Natalie
Дата отзыва: 29 декабря 2023
Loved everything about this property. Believe the reviews. It’s a great stay.
8
Ee
Дата отзыва: 28 декабря 2023
The staff were very helpful especially Hannah who had gone above her duty to help us make reservations at the dining spots which allowed us to have fuss free dining experience. She was very friendly and even suggested some food spots. Room was clean and true to photos. Location was great. Definitely recommend this hotel!
NIL
NIL
10
Alpana
Дата отзыва: 27 декабря 2023
Staff was wonderful and their helpfulness and all the information they shared. The food at Mia's was exceptional. There was an elaborate breakfast.
10
Siddhant
Дата отзыва: 27 декабря 2023
The staff made it one of the most memorable stays we had in Vietnam
10
Robert
Дата отзыва: 27 декабря 2023
Big thanks to the staff who are amazing. Everyone was incredible helpful, great service!
10
Beka
Дата отзыва: 26 декабря 2023
Amazing location with even better staff!! So friendly and welcoming, everyone should stay here!!
Bathroom is teeny tiny
Bathroom is teeny tiny
10
Edgard
Дата отзыва: 25 декабря 2023
Suzan da recepção é muito simpatica e atenciosa.
O show no roof top no sabado foi muito bom, adoramos.
10
Tianrong
Дата отзыва: 25 декабря 2023
Great location and superb breakfast. Staff service was excellent (especially Susan) - really gone out of the way to make our stay enjoyable. Highly recommended. Restaurant at the ground floor was fantastic too.
Really nothing.
Really nothing.
8
Pham
Дата отзыва: 25 декабря 2023
The welcoming is very good, nice service by the staff, breakfast well served & tasty as well. The hotel provide a professional & great welcome. Happy with that service
The iron provided not so good condition, and while using the electricity is down. that's all, not a big concern.
The iron provided not so good condition, and while using the electricity is down. that's all, not a big concern.
9
Chihwei
Дата отзыва: 24 декабря 2023
可供選擇不算多!但是足夠!
算不錯!精緻!
服務非常親切!
房價可以再親民一點!就非常棒!
房價可以再親民一點!就非常棒!
10
Zeinat
Дата отзыва: 22 декабря 2023
We stayed 3 nights at this very welcoming hotel in the heart of Hanoi’s old quarter. The room was very spacious and comfortable, and the breakfasts, on the panoramic top floor, offered a wide selection of freshly made Vietnamese and western options, which was great. The hotel has a very location very near the lake, key market streets and water puppet theatres. Most of all, all the staff were wonderful, being very helpful, friendly and welcoming, generous with their time, and helping with good recommendations about local food and events, booking tickets for us, and helping us out with taxis and airline bookings. Hannah, on reception, was especially helpful with her recommendations about the local things to do and places to eat, and telling us about Vietnamese culture. We highly recommend this hotel!
10
Chi
Дата отзыва: 19 декабря 2023
Only one word can describe my stay and it was phenomenal. From Liam at reception to the breakfast staff and housekeeping, there are no words to express my gratitude for their kindness and helpfulness during my stay here. Centrally located to restaurants and shops. Definitely will recommend to all friends and family who plan on going to Hanoi. Could not ask for a better hotel.
None
None
10
Christina
Дата отзыва: 19 декабря 2023
Love the location of the hotel. Lovely clean huge room. Breakfast was good too.
But what was exceptional was the friendly staff!
Nothing we could think of!
Nothing we could think of!
7
Margie
Дата отзыва: 19 декабря 2023
The staff is really friendly and accommodating!
Improve on the lobby’s appearance and presentation. The reception should be by the entrance. The food and drinks at the entrance is an eyesore. It should have been at the back.
Improve on the lobby’s appearance and presentation. The reception should be by the entrance. The food and drinks at the entrance is an eyesore. It should have been at the back.
10
Jasmin
Дата отзыва: 18 декабря 2023
Amazing staff with beautiful welcome. Hotel in great position very close to the lake. The rooms are nice and comfortable. The restaurant has amazing food. The provided breakfast buffet was great with a great variety.
6
Robert
Дата отзыва: 18 декабря 2023
Good size room. Comfortable bed.
The hotel in general needed a good clean. The basics were done but nothing more. Hallway carpets are stained and look tired, and the common areas had a smell. Staff were very friendly in most cases, but lacked supervision. Bar staff were rude at times, and did little to keep the bar surfaces and area clean. Reception staff are quite pushy, and the ‘Induction’ given on arrival was of a military standard.
The hotel in general needed a good clean. The basics were done but nothing more. Hallway carpets are stained and look tired, and the common areas had a smell. Staff were very friendly in most cases, but lacked supervision. Bar staff were rude at times, and did little to keep the bar surfaces and area clean. Reception staff are quite pushy, and the ‘Induction’ given on arrival was of a military standard.
9
Kai
Дата отзыва: 17 декабря 2023
The staff at Solaria Hanoi is super friendly and easy to talk to. The room was so comfortable and the size was just nice for the two of us.
We were not aware of the roadblock from Friday to the weekend. We just had to walk a bit further to get our grab/taxi. But it is nothing major honestly.
We were not aware of the roadblock from Friday to the weekend. We just had to walk a bit further to get our grab/taxi. But it is nothing major honestly.
10
Mark
Дата отзыва: 17 декабря 2023
Such a nice hotel, clean, big room, friendly staff, good location, just yards from the lake and heart of the old quarter.
Nothing major but stairs to the rooftop bar can get slippery in the wet.
Nothing major but stairs to the rooftop bar can get slippery in the wet.
9
Lwmc
Дата отзыва: 17 декабря 2023
The hotel staff were very friendly & they are very helpful with things like luggage, informing us when the driver is here & accommodating on things like packing breakfast for our trips. The room was spacious, toilet of good size
NIL
NIL
9
Ariane
Дата отзыва: 17 декабря 2023
Die Lage ist hervorragend. Das Personal ausnahmslos sehr freundlich. Frühstück ist grandios. Es ist sauber und wir würden jederzeit wiederkommen.
20
Bryony
Дата отзыва: 16 декабря 2023
Солярия была одним из любимых отелей в наших путешествиях по Юго-Восточной Азии. Он идеально расположен рядом с туристическими местами Ханоя и прекрасно оформлен. Нас встретил самый дружелюбный и услужливый персонал. Наш номер был удобным и чистым. Завтрак был восхитительным, со шведским столом и меню вьетнамской кухни или западных завтраков. Бар на крыше прекрасный, и однажды вечером мы ужинали в ресторане MIA на первом этаже, и там была самая вкусная еда. Спа тоже был отличным, и мне понравился традиционный вьетнамский массаж.
Единственная критика заключалась в том, что ванная комната в нашем номере была маленькой, а насадка для душа была так близко к душевой двери, что пользоваться ею было не очень удобно. Но все было в порядке, а здания в старом квартале довольно узкие, так что ничего не поделаешь.
В целом, я не могу не порекомендовать этот отель. От рекомендаций по местным достопримечательностям и местам, где можно поесть, до услужливого и профессионального персонала и вкусной еды. Жаль, что мы не могли остаться подольше!
9
Daniela
Дата отзыва: 15 декабря 2023
Ubicación muy buena, cerca de todos los puntos claves a conocer, cama muy comoda, desayuno muy rico, staff muy atento y servicial nos ayudaron en todo lo necesitado
10
Courtney
Дата отзыва: 15 декабря 2023
Our stay at the Solaria Hotel exceeded our expectations. The staff were so thoughtful and attentive. The breakfast was excellent. The location was perfect. It felt like excellent value for the price. We would absolutely stay here again if we come back to Hanoi.
10
Jill
Дата отзыва: 15 декабря 2023
Firstly the location is excellent- so close to the lake and sights in the old quarter including a 5-10 minute walk to the water puppet theatre. The location was excellent for street food and cafes as well as the tourist Note cafe.
The room was clean and the staff were friendly with good English. I purchased a Vietnamese SIM card from the reception and they happily fitted it in my phone. The reception are also happy to book tickets for the puppet theatre and any other tourist attraction.
We had drinks up at the rooftop bar and enjoyed the view.
The buffet style breakfast had many choices- both western and Asian. We were very happy with our stay at solaria.
Nothing
Nothing
20
aa
Дата отзыва: 15 декабря 2023
Фантастический отель, номера, удобства и персонал. Так удобно расположен. Завтрак был восхитительным.
Они также тщательно проверяют ваш номер перед выездом, и они такие честные! Мы забыли некоторые ценности, и нам сразу позвонили, чтобы вернуть их.
10
Joseph
Дата отзыва: 13 декабря 2023
Location breakfast. Fantastic staff. Skybar.
Slightly dated but
Slightly dated but
20
Zia H
Дата отзыва: 13 декабря 2023
Очень хороший отель в самом сердце французского квартала Ханоя. Камни кидают отовсюду и всё.
Вежливый и приятный персонал всегда готов сделать все возможное, чтобы удовлетворить все ваши потребности.
Отличная еда! !
10
Peter
Дата отзыва: 12 декабря 2023
The family room we had was spacious, with a lovely view of the street. The rooftop bar was a great spot to relax and take in the city.
The breakfast was wonderful with plenty of choices.
When the staff heard we were off to hang Long Bay they gave us a container to pack some snacks for the trip. Very generous. Absolutely 5 Starr service. Don't hesitate to book.
20
Sunita R
Дата отзыва: 12 декабря 2023
Я пользуюсь этой возможностью от имени всех моих друзей (нас 8), чтобы поблагодарить вас и всю команду Солярии за самое дружелюбное, теплое гостеприимство и, прежде всего, ВЫДАЮЩИЕСЯ услуги, которые мы все получили от вас и от каждого отдела Солярии. , (Рецепция, Sol Spa, Уборка номеров, Ресторан MIA, Ресторан Solasta). Большое «спасибо» шеф-повару Джеку за вкусную еду, которую он приготовил для нас, а также за его терпение и индивидуальное внимание, которое он уделял нам при каждом приеме пищи.
10
Delia
Дата отзыва: 12 декабря 2023
We travelled throughout Vietnam and the staff at Solaria were the best we met. They’re so attentive, so accommodating and super friendly. Watermelon juice and dessert when checking in is a nice touch and they even gave us a parting gift (no spoilers). Unbeatable breakfast, again the best we had in Vietnam.
The bed was a bit firm for our preference.
The bed was a bit firm for our preference.
8
Raechelle
Дата отзыва: 12 декабря 2023
Breakfast was good and the staff were exceptionally helpful and friendly. Location was excellent.
the room was a bit tired and dark. As with many hotels, there was almost nowhere to put a hard shell suitcase.
the room was a bit tired and dark. As with many hotels, there was almost nowhere to put a hard shell suitcase.
9
Iwasaki
Дата отзыва: 11 декабря 2023
接客が特に素晴らしいと感じました。いろいろあったので、具体的には書きませんが、本当に親身で温かいもてなしを受けたと感じました。評価は12点としたいです。共有スペースや客室は、まあまあのレベルでした。屋上のバーの雰囲気がとても良かったです。
シャワールームの排水速度が少し悪いです。
シャワールームの排水速度が少し悪いです。
10
Zia
Дата отзыва: 10 декабря 2023
Very warm and welcoming. Try very hard to keep guests comfortable
Accommodated us in an interim room for couple of hours at no charge even though we arrived much before check in time. So kids could sleep after overnight flight and we could shower
Great breakfast
Daughter fell in love with their pho
All good
All good
10
E-hian
Дата отзыва: 10 декабря 2023
Overall, the hotel amenities and decor and service is excellent. It's conveniently located near the famous Hoan Kiem Lake and lots of shops.
The connecting rooms are simply great. The common corridor becomes an additional space for us to place our shoes and gives us extra privacy.
Solasta (one of their restaurants) really provided delicious and innovative food with good service. The breakfast food was of high quality. Other than breakfast, we also dined there twice for dinner. We really enjoyed the dinner there. They have another Vietnamese restaurant which was also highly rated but we didn't visit as my kids requested for western food.
The roof bar is another gem. It provides a great view of the surrounding and the setup gives us a comfortable, cosy atmosphere.
10
Michaela
Дата отзыва: 09 декабря 2023
Hotel is perfect. You can walk everywhere and the staff is super helpful. Loved the breakfast and also the tour the hotel booked for us. Highly recommend to stay here while in Hanoi.
10
Ali
Дата отзыва: 09 декабря 2023
We loved Solaria hotel.. Really a nice vibe and the staff were all amazing. They were so focused on you having a great stay, and not trying to upsell you to other stuff. It's in a fantastic location too
N/A it was great!
N/A it was great!
10
Leia
Дата отзыва: 09 декабря 2023
From emailing them for special requests which they responded promptly to, to checking out and receiving smiles and a farewell gift, we had the most lovely and hospitable stay at Solaria. The breakfast was excellent, recommendations for food and sights spot on, and the location is very convenient. So much to see and do in Hanoi! I recommend staying here for a few nights where your every need will be well taken care of. The room itself was spacious and comfortable, tastefully decorated and with all amenities provided at a very reasonable price. Every member of staff was welcoming. Thank you for such a wonderful stay!
Nothing
Nothing
10
C
Дата отзыва: 09 декабря 2023
The location!
the hotel is located in the best location, you have everything close, and everything is walkable no matter what direction.
The breakfast is really good, the buffet and the menu are pretty delicious, Always ordered something from the menu and it was delicious the pastries are the best ever have.
10
Vojin
Дата отзыва: 08 декабря 2023
Sehr zuvorkommendes und freundliches Personal. Junger Mann, gerade um die 17 Jahre alt, hat auf Duo Lingo selbständing deutsch gelernt und hat uns täglich Reisetipps auf Deutsch gegeben. Einfach nur sympathische Leute, die dort arbeiten. Sie haben uns den Aufenthalt wirklich angenehm gemacht. Das Hotel selbst ist auch top, hat alles was man braucht. Sie haben ein eigenes Restaurant mit vietnamesischer Küche und das Essen war hervorragend - Eines unserer Top 3 Restaurants während unseres 4-tägigen Aufenthalts in Hanoi.
Nichts zu bemängeln.
Nichts zu bemängeln.
9
Aristo
Дата отзыва: 06 декабря 2023
Everything was excellent at this boutique hotel, especially the beautiful and thoughtful breakfast. Best we had in Vietnam.
Everything was excellent except the bar on the roof. The music was too loud.
Everything was excellent except the bar on the roof. The music was too loud.
8
Laurence
Дата отзыва: 05 декабря 2023
Le buffet du petit déjeuner est superbe. Le restaurant est top et design.
10
Jaime
Дата отзыва: 05 декабря 2023
Difícil decidir. Me quedo con la atencion del personal, simpatico, informado y muy profesional. Te hacen sentir en casa.Como guinda nos invitaron a tomar algo en el bar de la terraza superior.
Además las instalaciones están muy cuidadas., el baño me pareció espectacular. Por último no perderos el bufet de desayuno delicioso y co.pleto.
Nada reseñablr
Nada reseñablr
10
Lawrence
Дата отзыва: 05 декабря 2023
Fantastic location right next to the lake, staff were incredibly friendly and helpful, breakfast buffet had so much choice, room was large and comfortable!
10
E-hian
Дата отзыва: 05 декабря 2023
The staff were very nice and helpful, the beds were very comfortable and the rooms were clean and comfortable to relax in. The food was also very yummy :)
Nil
Nil
10
Thomas
Дата отзыва: 04 декабря 2023
Sehr freundliches und ausgesprochen zuvorkommendes Personal. Unterstützung bei der Tourbuchung schon vor dem Aufenthalt. Ein Dank an das ganze Team. Sehr gutes Frühstück und geräumige Zimmer.
Nichts
Nichts
5
А
Дата отзыва: 03 декабря 2023
スタッフが親切だった。
お土産にベトナムコーヒーのセットを頂きました。外が危険なので、グラブで呼んだタクシーまで案内してくださり、道を渡るのに身体を張って守ってくれました。
少し古くて、シャワーの温度調整ができなかった
少し古くて、シャワーの温度調整ができなかった
9
Wayne
Дата отзыва: 03 декабря 2023
Great staff, location and breakfast. Located within walking distance to St. Joseph's Cathedral and Hoan Kiem Lake. Staff are friendly, humble and helpful. Breakfast was included in our stay and we highly recommend that. Good breakfast with a view.
Rain shower head was leaking. However we only stay one night, so we only informed the hotel on check out.
Rain shower head was leaking. However we only stay one night, so we only informed the hotel on check out.
5
Catherine
Дата отзыва: 02 декабря 2023
The location is really good, rooms exactly as you see in the photos, good breakfast and good service at the restaurant.
Unfortunately, the communication between the people that works in the reception is not the best. We stayed twice in this hotel and both times were mistakes in the front desk organising simple things that we asked. Not any extraordinary services weren’t asked, only transportation and early check-in which was communicated way earlier on the arrival in the first stay. Early check-in wasn’t passed to an other front desk personnel. I will advise to remove the 24 hours front desk service because that’s not the case. We tried to call reception number and no one didn’t answered, as arrived there on the morning phone was literally switched to silent, upon on arrival front desk switched reception phone when we asked where this phone locates. So if you will arrive early hours or late please be aware that if needed to contact to front desk phone might be silenced as receptionist and doormen’s are sleeping on lobby sofas. Besides all the problems we had there, I have to mention that Liam (customer service manager) was great, he didn’t try to justify the mistakes, instead he took the responsibility for his workers, and did everything that he could to make it up, and we appreciated the gesture.
Unfortunately, the communication between the people that works in the reception is not the best. We stayed twice in this hotel and both times were mistakes in the front desk organising simple things that we asked. Not any extraordinary services weren’t asked, only transportation and early check-in which was communicated way earlier on the arrival in the first stay. Early check-in wasn’t passed to an other front desk personnel. I will advise to remove the 24 hours front desk service because that’s not the case. We tried to call reception number and no one didn’t answered, as arrived there on the morning phone was literally switched to silent, upon on arrival front desk switched reception phone when we asked where this phone locates. So if you will arrive early hours or late please be aware that if needed to contact to front desk phone might be silenced as receptionist and doormen’s are sleeping on lobby sofas. Besides all the problems we had there, I have to mention that Liam (customer service manager) was great, he didn’t try to justify the mistakes, instead he took the responsibility for his workers, and did everything that he could to make it up, and we appreciated the gesture.
20
KimT27lakes
Дата отзыва: 02 декабря 2023
Мы с мужем остановились на 10 ночей в отеле Solaria 23 октября. Мы определенно рекомендуем этот отель. Персонал потрясающий, их обслуживание 5-звездочное и искреннее. Мы действительно чувствовали себя как дома, даже обнялись, когда мы уходили. Забронировал бы этот отель снова с большим удовольствием, не могу дождаться, чтобы вернуться в наш следующий визит в Ханой. Отель Solaria находится в идеальном месте в Старом городе, в нескольких минутах ходьбы от всего, что вам нужно. Это был также мой день рождения, когда мы были там, и мне подарили красивый подарок на день рождения, какой приятный сюрприз. Также должен упомянуть коктейль Red River, который я выпил в баре на крыше, потрясающий и такой красивый вид.
9
Mark
Дата отзыва: 02 декабря 2023
Fantastic customer service, great noise insulation for noisy area. Great breakfast with lots of amazing choices. Big bathroom.
Getting our luggage up the front stairs
Getting our luggage up the front stairs
9
Stephi0911
Дата отзыва: 02 декабря 2023
Wir waren wegen der Rooftopbar eigentlich dort, aber haben anschließend ein Zimmer dort gebucht. Wir hätten nicht zufriedener sein können! Top Personal, Zimmer auch sehr gemütlich und die Bar und Restaurant auch sehr gut 👌🏻
Eigentlich war alles top! :)
Eigentlich war alles top! :)
20
Madelyn
Дата отзыва: 01 декабря 2023
Прекрасный отдых в Солярии. Отличный персонал, комфортабельные номера и отличное расположение (рядом с озером и собором). Завтрак тоже хороший.
Я определенно рекомендую при пребывании в Ханое! Я вернусь снова : )
10
Maddie
Дата отзыва: 01 декабря 2023
The best thing about Solaria are the very welcoming, attentive and friendly staff. The hotel rooms are both comfortable and clean with good amenities. The breakfast service was very good and with lots of different options to chose from.
I will happily return again when back in Hanoi. Solaria, is also located very well - near the lake and cathedral.
n/a
n/a
8
Jorge
Дата отзыва: 30 ноября 2023
Pros:
- Location is superb. 1 minute walking to Hoan Kiem Lake, close to a street with cafés, ATMs and basic needs, less than 10 minutes walking to Old Quarter and French Quarter.
- Staff is very welcoming and truly do their best to accommodate us during the whole stay.
- Nice rooftop bar
- Good breakfast
Cons: - Standard rooms and on the smaller size and it should be announced somewhere that they face a wall on the back building from their windows. - Good cleaning of facilities but not so well taken care of in some parts of the hotel.
Cons: - Standard rooms and on the smaller size and it should be announced somewhere that they face a wall on the back building from their windows. - Good cleaning of facilities but not so well taken care of in some parts of the hotel.
10
Brian
Дата отзыва: 30 ноября 2023
How do I begin to write a review about
a hotel that checked every box ✔️ For starters, the staff went out of their way to make us feel as though we were family, not just guests. From the moment we stepped out of the car on arrival until we departed for our Hạ Long bay cruise they were constantly ensuring that we were well cared for. They remembered our names and made sure that our son felt comfortable and was well fed.
Some of the highlights for us were
They packed us snacks and water for our trip to Hạ Long bay,
The rooms are wonderful, you have everything you need. Plenty of storage a great bathtub and the most incredible shower. All that was missing was bubble bath. 🫧 the beds are very comfortable and I felt well rested, the king size bed is in fact big enough for 2 adults and a child to share.
There are both slippers and robes in the closets. We also took advantage of the laundry service, this was very inexpensive and well worth asking about.
This boutique hotel is a must stay in the old quarter. You will be beyond impressed, and will reccomend to all your friends and family.
✨️Special thanks to all the amazing staff including Hannah and Eddy and many others, who made our stay incredible. ✨️
Nothing
Nothing
8
Jorge
Дата отзыва: 30 ноября 2023
Pros:
- Location is superb. 1 minute walking to Hoan Kiem Lake, close to a street with cafés, ATMs and basic needs, less than 10 minutes walking to Old Quarter and French Quarter.
- Staff is very welcoming and truly do their best to accommodate us during the whole stay.
- Nice rooftop bar
- Good breakfast
Cons: - Standard rooms and on the smaller size and it should be announced somewhere that they face a wall on the back building from their windows. - Good cleaning of facilities but not so well taken care of in some parts of the hotel.
Cons: - Standard rooms and on the smaller size and it should be announced somewhere that they face a wall on the back building from their windows. - Good cleaning of facilities but not so well taken care of in some parts of the hotel.
10
Wipawee
Дата отзыва: 30 ноября 2023
Highly recommend this hotel!
Location is good.
Breakfast is good.
The staffs and service are the bestttt! Much beyond our expectation.
Really appreciated all support from staffs.
9
Michael
Дата отзыва: 29 ноября 2023
Das Hotel liegt fußläufig 2-3 Minuten vom Hoan Kiem See entfernt.
Der Empfang war herzlich und unser Zimmer gemütlich.
Mir war die Musik auf der Dachterrasse zu laut.
Mir war die Musik auf der Dachterrasse zu laut.
9
Andrea
Дата отзыва: 28 ноября 2023
The location was superb and the staff incredibly courteous.
My room looked out on the back of other buildings.
My room looked out on the back of other buildings.
9
Nguyen
Дата отзыва: 28 ноября 2023
Staff was tentative and polite.
The bathroom floor and the smell ( a little bit)
The bathroom floor and the smell ( a little bit)
9
Jan
Дата отзыва: 28 ноября 2023
The whole staff was exceptionally kind and helpful. Check in/out process was delightful. Room was very clean and comfy. Restaurant below hotel is really top level. Localisation is wonderful, the old town and train street is in max 10min walking distance.
The only thing that needs improvement is breakfast, especially its western part. It would be better to more focus on quality of food and the way that is served instead of trying to have so many choices.
The only thing that needs improvement is breakfast, especially its western part. It would be better to more focus on quality of food and the way that is served instead of trying to have so many choices.
10
Billie
Дата отзыва: 28 ноября 2023
Het personeel was abnormaal vriendelijk en dit leek volledig oprecht. Na het uitchecken hebben we zelfs nog (gratis) een volledig lunchpakket meegekregen omdat we de nachttrein naar Sapa namen en ze vonden dat het eten daar niet goed is.
We hebben ook een Zweedse massage gedaan, welke echt heel goed was!
De rooftop bar was ook weer enorm gezellig om te zitten en de prijzen waren zeer democratisch.
De kamer was in zijn geheel in orde! Bedden waren goed, het nodige was aanwezig, etc.
9
Charles
Дата отзыва: 27 ноября 2023
Breakfast was excellent and the family connecting room was spacious and great. The staff were very helpful and the goodbye present (famous coffee) was unexpected. Lovely people and great location. HIGHLY RECOMMEND.
You could hear the people upstairs when they move furniture or walk around in shoes. Staff moved us to another room which was better. Would have preferred disposable cloth slippers in the room instead of straw slippers.
You could hear the people upstairs when they move furniture or walk around in shoes. Staff moved us to another room which was better. Would have preferred disposable cloth slippers in the room instead of straw slippers.
10
Ya
Дата отзыва: 26 ноября 2023
It's really great during staying in the Solaria.
All the staff been so nice and friendly.
Especially thanks to Mr. Lee, he help me alot while I found out I was booked the wrong day,and the problem had solved right away.
About the breakfast,it was so yummy and changed everyday,the staff will give you the warmest greetings every morning.😋
Sincerely appreciate to all the staff again!
9
Jolanta
Дата отзыва: 25 ноября 2023
1. Ogromny wybór na śniadanie, przepyszne jedzenie.
2. Bardzo miła i pomocna obsługa
3. Świetna lokalizacja, bardzo blisko głównych atrakcji i dobrych restauracji
Drobne usterki w pokoju - cieknąca rurka od prysznica
Drobne usterki w pokoju - cieknąca rurka od prysznica
8
Sebastian
Дата отзыва: 25 ноября 2023
Das Personal war sehr freundlich uns zuvorkommend, im Frühstücksraum jedoch bisweilen unaufmerksam. Das Frühstück war üppig und schmackhaft.
Die Dachterrasse ist sehr schön und bietet einen netten Ausblick bei einem Getränk am Abend.
Die Lage des Hotels ist sehr zentral gelegen, so dass z.B. der Hoan Kiem See, das Ausgehviertel und der Night-Market fußläufig erreichbar sind.
Die Zimmergröße- sowie Ausstattung enttäuschte und erfüllte nicht die hohen Erwartungen. Der sehr kleine Balkon grenzte direkt an die Hauswand des Nachbarhauses und hatte eher den Charakter eines Lichtschachts. Ein Ausblick war - entgegen der Erwartung - von hier aus nicht gegeben. Der Boden in den Fluren war teilweise verchmutzt - für ein Hotel dieser Preisklasse nicht akzeptabel. Der hohe Preis war unseres Erachtens nicht gerechtfertigt.
Die Zimmergröße- sowie Ausstattung enttäuschte und erfüllte nicht die hohen Erwartungen. Der sehr kleine Balkon grenzte direkt an die Hauswand des Nachbarhauses und hatte eher den Charakter eines Lichtschachts. Ein Ausblick war - entgegen der Erwartung - von hier aus nicht gegeben. Der Boden in den Fluren war teilweise verchmutzt - für ein Hotel dieser Preisklasse nicht akzeptabel. Der hohe Preis war unseres Erachtens nicht gerechtfertigt.
9
Oliver
Дата отзыва: 24 ноября 2023
Klasse Stadthotel mit ausgewogenes Frühstücksbuffet sowie mit der Möglichkeit, div. lokale und interkontinale Frühstücksmenues zusätzlich zu bestellen. Zwei tolle Restaurants im Hause; beide haben eine sehr gute Auswahl und die Menues und Drinks werden optisch wunderschön serviert. Tolle Skyline Bar mit Drinks aller Art, schönes Ambiente.
Zimmer sind gut eingerichtet, bequeme Betten, einwandfreies Badezimmer mit toller Dusche, gute Pflegemittel sind ebenfalls reichlich vorhanden.
Lunchpakete (Früchte, Wasser) für Reisen z.B. mit dem Nachtzug werden proaktiv abgegeben. Support für Transporte und Ausflüge werden unaufdringlich angeboten. Man fühlt sich jederzeit herzlich willkommener als Gast.
Vielen herzlichen Dank für die äusserst warme Gastfreundschaft an das ganze Solaria Team. Ich kann einen Aufenthalt in Ihrem Hause nur weiterempfehlen.
Europäischer Kaffee beim Frühstück wird mit 3 Dollar in Rechnung gestellt.
Europäischer Kaffee beim Frühstück wird mit 3 Dollar in Rechnung gestellt.
10
Jenna
Дата отзыва: 24 ноября 2023
We loved the Solaria hotel because the staff was amazing and the rooms were very spacious. It was easy to walk to a street filled with shopping, the cafes around there, and the lake! We also got massages at their spa and ate at the new restaurant that just opened under the hotel. Both experiences were amazing, they have great facilities and amenities. It was an amazing trip because we stayed at the Solaria hotel.
9
Aristo
Дата отзыва: 23 ноября 2023
A fabulous stay. Just about everything, especially the staff, was outstanding. Breakfast at the Solaria hotel was wonderful, with beautiful Vietnamese specialties as well as the international options. The bed was very comfortable and the pillow perfect. Even though we were in the front room with a balcony, the soundproofing was excellent.The staff, especially Linh did everything to make our stay as enjoyable as possible. The restaurant Mia was also great -and after having shocking meal out on the street in the Old Quarter, we were happy to eat there each night.
We would have liked to have enjoyed the sky bar a little more, but the music was so loud it was not pleasant.
We would have liked to have enjoyed the sky bar a little more, but the music was so loud it was not pleasant.
9
Anna
Дата отзыва: 23 ноября 2023
Sehr schönes grosses Zimmer
Extrem nettes Personal
Super Frühstück
Super Rooftop Bar mit guten Drinks
Sehr gute Lage
Nichts
Nichts
10
Maria
Дата отзыва: 23 ноября 2023
Solaria is excellent ! Great location, very good food with great selection. The staff went out of their way to help all the time. Very comfortable bed. Nice sized room. Great water pressure. Very clean.
The room lighting is a little low when the curtains are closed, otherwise, it was great .
The room lighting is a little low when the curtains are closed, otherwise, it was great .
8
Lorraine
Дата отзыва: 22 ноября 2023
The breakfast and the restaurant was great, and love that they have a rooftop bar with complimentary beer per person. The room was spacious enough for 3 pax.
10
Amy
Дата отзыва: 21 ноября 2023
Staff was incredibly helpful and nice! Went to 3 hotels during my stay in Hanoi and Solaria is the best!!!!!
10
Arom
Дата отзыва: 21 ноября 2023
We loved our stay here, from start to finish the staffs were very attentive and welcoming. Location was awesome and the buffet breakfast has a lot of options and was great value.
9
Kirk
Дата отзыва: 20 ноября 2023
Nice place with good amenities.. Well located. The rooms are very nice and spacious. Breakfast is served in a very nice high floor room with beautiful windows. Food was excellent, with a huge variety of buffet options in addition to menu items. Above that is a very nice rooftop bar. The real standout was the excellent staff, who seemed to try at every turn to be attentive and helpful. Front desk staff (Attentive even during our midnight check-in!), breakfast staff, the doormen, and the concierge all were really excellent. Ryan, who I classify as a concierge, arranging tours, transportation, etc, was especially helpful. He arranged some transfers for us and even walked to a nearby hotel we stayed at before transferring to Ha Long bay and brought us breakfast for the journey!
Hotel could use just a little bit of extra maintenance/attention to detail in a few spots. This really is a bit nit-picky and perhaps comparing things to western hotels is a bit unfair, but I noticed it and thought it was fair game to mention.
Hotel could use just a little bit of extra maintenance/attention to detail in a few spots. This really is a bit nit-picky and perhaps comparing things to western hotels is a bit unfair, but I noticed it and thought it was fair game to mention.
20
HappyBird
Дата отзыва: 19 ноября 2023
Мы прекрасно провели время в отеле Solaria Hanoi. Отель расположен в идеальном месте, очень близко к озеру Хоан Кием и менее чем в 5 минутах от улицы. Иосифовский собор. Номер с кроватью размера «king-size» и балконом с солярием был просторным и удобным, с прекрасным панорамным видом на окрестности. Я рекомендую номер 801, если вы хотите насладиться этим видом. Завтрак «шведский стол» был выдающимся, с дополнительным списком впечатляющих местных деликатесов, перечисленных в отдельном меню, но также включенных в «шведский стол». Еда была вкусной и свежей, а обслуживание быстрым и дружелюбным.
Лучшей частью нашего пребывания, без сомнения, был невероятный персонал. Они были полны энтузиазма, энергичны и готовы помочь. Они заставили нас чувствовать себя желанными и заботливыми. Я особенно хочу поблагодарить Эдди, который проверил нас во время завтрака, чтобы убедиться, что все в порядке, Хлою, которая встретила нас и познакомила с отелем, и Мина, который починил сейф в нашем номере. Они сделали все возможное, чтобы сделать наше пребывание незабываемым и приятным.
Конечно, нет ничего идеального. В комнате были следы износа, а в туалете были незакрепленные детали. В отеле также был видимый общий износ. Однако это были незначительные проблемы, которые не повлияли на наш комфорт и удовлетворение. Безупречный сервис и восторженный персонал с лихвой компенсировали это.
Я очень рекомендую отель Solaria Hanoi всем, кто ищет отличное место для проживания в Ханое. Это абсолютная жемчужина отеля, предлагающего отличное соотношение цены и качества. Мы обязательно вернемся снова. Спасибо, Solaria Hotel Hanoi, за фантастические впечатления!
9
Reiko
Дата отзыва: 19 ноября 2023
Great location. A few steps to the Hoan Kiem Lake, Hanoi Cathedral is just around the corner, lots of nice cafes and restaurants within walking distance. Amazing staff. All the staff are so attentive and competent. Excellent hospitality. They try to respond quickly to guest requests. I asked the reception in the middle of the night for a reservation for the next day's water puppet show, and the tickets arrived in the morning right after breakfast. Friendly staff in the breakfast room, with a great selection of both prepared dishes and a la carte options. The spa and the rooftop bar are also nice.
The hotel and the staff made our six-nights stay really comfortable.
Prefer disposable slippers rather than the reusable straw-woven pairs provided in the room for hygiene reasons.
Prefer disposable slippers rather than the reusable straw-woven pairs provided in the room for hygiene reasons.
20
Jean-Luc D
Дата отзыва: 17 ноября 2023
Отличное место для отдыха в Ханое. Потрясающие виды из бара на крыше, отличная еда и прекрасное обслуживание! Наверняка порекомендую и пойду снова :) Весь персонал очень услужливый и может многое спланировать / подготовить к вашей поездке (например: такси, трансфер, мероприятия).
20
Bec R
Дата отзыва: 17 ноября 2023
Нам очень понравилось наше пребывание в Солярии. Обслуживание клиентов было превосходным, и особая благодарность Лиаму за то, что он приложил все усилия, чтобы сделать наше пребывание незабываемым. Мы обязательно вернемся и порекомендуем Солярию всем нашим друзьям, едущим в Ханой.
10
Nadia
Дата отзыва: 17 ноября 2023
Hotel is so comfortable and the sky bar is fantastic. The staff is so welcoming and remembers every details to make stay comfortable. Massage with sofia was great. Top hotel. Can’t say enough good things about everything.
10
Tom
Дата отзыва: 17 ноября 2023
All the staff were exceptional. Very helpful and friendly. They all had great English which made the stay easier. Hannah in particular was amazing and really made our stay worth while. She went out of her way to make us both feel comfortable and made our travelling experience a lot easier by sorting out transfers and recommending things to try. Well done Hannah!! The hotel is really nice, with a nice view of Hanoi from the SkyBar. The breakfast was really good with a wide variety of Vietnamese and western food
9
Jessica_tan
Дата отзыва: 16 ноября 2023
Warm, helpful and attentive staff. Excellent Inhouse Spa. Accommodate late spa timing. Ala Carte Breakfast is excellent.
10
Franckies
Дата отзыва: 16 ноября 2023
très bel hôtel.Tres bien situé.Tout peut se faire à pieds.Excellent petit déjeuner très varié.Le personnel est très serviable et de bon conseil.ne pas hésiter à les solliciter pour vos sorties et transports.
Salle de bain assez petite et la douche de la chambre 206 n'est pas possible pour les personnes assez corpulentes.Je ne sais pas pour les autres chambres.
Salle de bain assez petite et la douche de la chambre 206 n'est pas possible pour les personnes assez corpulentes.Je ne sais pas pour les autres chambres.
9
Amanda
Дата отзыва: 16 ноября 2023
The breakfast was fantastic, the staff very helpful, room was great and the hotel very close to lake Hoan Kiem. They were very helpful allowing access to our room early after a long flight.
Nothing.
Nothing.
20
Emma P
Дата отзыва: 15 ноября 2023
Потрясающий отель в отличном месте недалеко от озера. Персонал в отеле делает все возможное, что можно было бы ожидать. По прибытии нас встретили напитком и вкусным тортом, и команда некоторое время рассказывала о дорогах и давала множество полезных советов. Номера красиво обставлены, и, хотя некоторые гости говорят, что они небольшие, они вполне подходят для отеля в центре города. У нас не было никаких жалоб. Завтрак действительно хороший, и однажды вечером мы также ели в баре, еда была превосходной. Бар на крыше был одной из причин, по которой мы забронировали этот отель, и он не разочаровал. В целом, отличный отдых стал лучше благодаря замечательному персоналу.
10
Robert
Дата отзыва: 15 ноября 2023
Great location and most of all the staff was over the top friendly . Also they all could understand English
No complaints
No complaints
10
Le
Дата отзыва: 14 ноября 2023
The hotel has excellent service. All staffs are friendly, experienced.
8
Raechelle
Дата отзыва: 14 ноября 2023
Liam and his staff provide exceptional service and assistance. Location fantastic, room adequate.
Room was a bit tired and dark. Vegetarian options at breakfast were a bit limited.
Room was a bit tired and dark. Vegetarian options at breakfast were a bit limited.
10
D
Дата отзыва: 13 ноября 2023
fabulous breakfast, exceptional service by the staff- they prepacked us breakfast because we were leaving early! they also packed us snacks for the bus trip to Halong Bay. Mr Ryan from Solaria Hotel was the most incredible customer service officer, always checking in and helping us when we had some issues with a refund from a retail store.
The location was fantastic - right next to the lake!
There was some noise from the streets at night, but that is expected with being in Old Quarter.
There was some noise from the streets at night, but that is expected with being in Old Quarter.
10
Nadia
Дата отзыва: 12 ноября 2023
The staff is so wonderful. Ryan Tran, front desk made great arrangement for us. The housekeeping staff is fast and efficient. Huyen at mia restaurant is fabulous as well as tonie in breakfast restaurant. Thai massage with Sophia was so good, I went back the next day.
Nothing really.
Nothing really.
10
Lulesa
Дата отзыва: 12 ноября 2023
Upon arriving we received pastries and fresh juice in the lobby while getting explanations about the hotel and the surrounding area. We also got coupons for three free drinks in the skybar of the hotel. The staff was excellent, friendly, helpful and catered to every need. They were very childfriendly and extremely polite. The food in the restaurant and the breakfast were delicious and extremely rich, ranging from local to international cuisine. Since we had a return flight in the evening, we were allowed to take a shower without booking another night. On the day of our leave, we got a present from the hotel. We also took advantage of the spa area of the hotel during our stay and we were extremely happy with the services provided. Hotel, restaurant, rooftop bar, and Spa are highly recommended!!
10
Greg
Дата отзыва: 12 ноября 2023
Wonderful hotel with fantastic staff, and well-appointed rooms -- we had adjacent rooms for our family which was especially convenient. Hotel common areas are very nicely furnished and the hotel is very clean and well-maintained. Excellent breakfast, with good variety of food offerings and a wonderful rooftop bar / sitting area which was especially enjoying the evening cityscape. Highly recommend this property which was in a safe neighborhood, just a short walk to the lake and many sights and activities in the historic district.
Nothing. Hotel was fantastic.
Nothing. Hotel was fantastic.
10
Glen
Дата отзыва: 11 ноября 2023
Everything about this hotel was exceptional. The check in great, the level of service unparalleled. We did not have to touch our bags from taxi to room. The rooms were spacious and comfortable. The bathroom great with all that we needed.
Breakfasts were exceptional, the best we had on 5 weeks of travel. I booked this hotel because of the roof top bar, so It was so good to enjoy a refreshing drink in the evening after a busy day out. BUT!! The staff were what made our stay the best experience we have had probably in any hotel we have stayed in. They were Kind, Friendly, the level of service was EXCEPTIONAL!!! We would highly recommend this hotel. Thank you to all of the staff who made our stay special.
Glen
Nothing
Nothing
10
Nicoleta
Дата отзыва: 10 ноября 2023
Everything was great! Breakfast was very varied and delicious. They even gave us a small goodbye gift!
10
Julia
Дата отзыва: 08 ноября 2023
Very good location, great staff (special shout our to Hannah at reception and My in the restaurant!). We got to check out a bit later than normal, because we had a late flight, and they even arranged a room to have a shower in before we went to the airport. And we got a little gift. Really nice touch and thoughtful and all the staff were fantastic. Breakfast was the best selection we had throughout the entire trip. Rooftop terrace is nice for a welcome drink and the food prices there are more reasonable than I thought (although generally I'd suggest going around town for that kinda thing). The spa is also great and we each had a 60min Vietnamese massage, with guest discount.
Nothing to dislike. If you want a big balcony this may not be for you, or if you want a bath tub, our room did not have one (not sure if there are rooms with bathtub). But I assume most people would be out and about anyway, so no real need for any of that.
Nothing to dislike. If you want a big balcony this may not be for you, or if you want a bath tub, our room did not have one (not sure if there are rooms with bathtub). But I assume most people would be out and about anyway, so no real need for any of that.
10
Thomas
Дата отзыва: 08 ноября 2023
Das Frühstück war sensationell. Das Personal ist einfach ein Traum, sowas von freundlich m, zuvorkommend und es wird einfach jeder Wunsch von den Augen abgelesen. Die Dachterrasse ist wirklich total schön. Es gibt sogar 2 Bier aufs Haus. Auch eine Cocktail Happy Hour lädt zum verweilen im Hotel ein.
Es gab wirklich nichts auszusetzen.
Es gab wirklich nichts auszusetzen.
10
Tina
Дата отзыва: 08 ноября 2023
スタッフの気配りが行き届いている。
ロケーションがいい。清潔感がある。
景色のいいスカイバーは穴場。
特になし。
特になし。
10
Mateus
Дата отзыва: 07 ноября 2023
Very friendly staff, comfortable and clean rooms! The SPA is very good as well! Would stay again! Good location near the lake!
10
Anthony
Дата отзыва: 06 ноября 2023
Very friendly staff who genuinely did their utmost to make sure we were happy.
Noisy roof bar. Music too loud so wasn't relaxing in the evening.
Noisy roof bar. Music too loud so wasn't relaxing in the evening.
10
Robert
Дата отзыва: 06 ноября 2023
Location .. a half block from the lake
Nothing
Nothing
10
Sylvie
Дата отзыва: 06 ноября 2023
Un hôtel très central si on aime la vie trépidante de Hanoï. En plein centre ancien.
Le petit déjeuner est très élaboré et correspond à tous les goûts
Personnel jeune , dynamique et aux petits soins
Les chambres communicantes comprennent une belle et grande chambre et une autre plus exiguë. Le happy hour n'est pas un vrai Happy hour , seulement une réduction de 20 % sur la seconde consommation
Les chambres communicantes comprennent une belle et grande chambre et une autre plus exiguë. Le happy hour n'est pas un vrai Happy hour , seulement une réduction de 20 % sur la seconde consommation
9
Anthony
Дата отзыва: 05 ноября 2023
Staff were so friendly. They went out of their way to make sure that we were comfortable, that we had a quiet room, and looked after our bags while we had a 3 day side trip.
Nothing. Everything was great,
Nothing. Everything was great,
9
M
Дата отзыва: 04 ноября 2023
Die Lage des Hotels ist super. Frühstück sensationell gut und das Personal sehr freundlich. Kommen gerne wieder🤩
Alles war gut. Keine Negative Kommentare.
Alles war gut. Keine Negative Kommentare.
9
Bjorn
Дата отзыва: 03 ноября 2023
Fantastically friendly and helpful staff. Nice roof top bar. Very good location for the old town and a lot of street food and restaurants close. We stayed at 5 different hotels during travelling in and out of Hanoi, and this was the best in this price range out of all.
9
Jessica
Дата отзыва: 02 ноября 2023
A great stay in the Solaria which helped me to accommodate to Vietnam. The staff were incredibly kind, caring and attentive, going above and beyond when I was unwell with a cold on one of the days too. The hotel is well located in Hanoi and came with recommendations for the local area. A great breakfast was also served each morning and the sky bar was a great place to enjoy a drink in the evening.
8
Tomoko
Дата отзыва: 31 октября 2023
とにかくスタッフが親切でした。タクシーチャーターでドンラム村へ行く時には朝食時にパックを下さり、お弁当として好きな物を詰めさせてくれました。このお弁当はとても役立ち有り難かったです。帰国前のシャワーも助かりました。
ロケーションはホアンキエム湖のすぐそばて、週末滞在では歩行者天国で安心して楽しめます。
トイレに使用済の紙は捨てられません。このことは最近のホテルでは、あまり経験しないので、チェックインの時に説明が欲しいと思いました。 古代の村、ドンラム村へ行きました。とても素晴らしい村でしたが、スタッフはあまり知らないようでした。これから観光客が増えると思います。情報収集をされておくと、ハロン湾やニンピンは嫌だと思う客には役立つと思います。
トイレに使用済の紙は捨てられません。このことは最近のホテルでは、あまり経験しないので、チェックインの時に説明が欲しいと思いました。 古代の村、ドンラム村へ行きました。とても素晴らしい村でしたが、スタッフはあまり知らないようでした。これから観光客が増えると思います。情報収集をされておくと、ハロン湾やニンピンは嫌だと思う客には役立つと思います。
10
Sebastian_123
Дата отзыва: 31 октября 2023
Der Service war extrem bemüht und hilfsbereit.
Die Zimmer waren gut, ebenso das Frühstück.
9
Nicolas
Дата отзыва: 31 октября 2023
Le personnel, la localisation, la réactivité dans les échanges par message, l'ambiance de l'hôtel
20
H C
Дата отзыва: 18 июня 2023
Отель очень чистый и отличный сервис. Я рекомендую этот отель для проживания. Он находится в очень удобном месте, чтобы получить доступ ко всем местам вокруг. Рестораны рядом, и все продукты доступны.
20
Farmie R
Дата отзыва: 16 июня 2023
От регистрации до отъезда ВЕСЬ персонал осыпал нас искренним теплом и готовностью помочь. Расположенный в самом сердце Ханоя «Солярия» предлагает небольшие, но полностью оборудованные номера. Мы попросили тихий номер (получили один на 6-м этаже в задней части), и хотя торжества в память о Хо Ши Мине были в самом разгаре, у нас не было проблем с шумом. Поужинали в их ресторане наверху (несколько комплексных меню из трех блюд на выбор), и нам понравилось, что он не кишел туристами, а был полон до краев местными жителями, празднующими «важные» события. В наш последний день в их спа-салоне был невероятный (по разумной цене) массаж, и мы сожалели, что не подумали об этом в первый день. Мы бы повторяли снова и снова. Весь персонал был молод и старался угодить. Кроме английского были и те, кто говорил по-испански! Плюс, если вы из Испании и до сих пор не освоили вьетнамский. Мы ОБЯЗАТЕЛЬНО вернемся в нашу следующую поездку в Ханой.
20
David C
Дата отзыва: 15 июня 2023
Отель был фантастически расположен в центре многих мест для прогулок. Еда в ресторане отеля была фантастической. Персонал был потрясающим и прекрасно говорил по-английски. Спа был отличным. Организация однодневных поездок была легкой, и качество туров было очень хорошим. Отель также организовал трансфер из аэропорта.
20
Eaglecracker13
Дата отзыва: 14 июня 2023
Отличный сервис от начала до конца. Дружелюбный и любезный персонал с хорошо обученным.
Завтрак включал европейскую и азиатскую кухню. Кровати и уборка хорошо сделано.
Могу определенно порекомендовать этот отель.
Место удачно расположено в центре города.
20
simply
Дата отзыва: 03 июня 2023
Большой опыт пребывания с Солярией.
Основные моменты включены:
- Приветственный напиток банановый пирог по прибытии
- Роскошный завтрак с многочисленными блюдами на заказ, включая английский (яйца Бенедикт, омлет и т. д.), вьетнамский (отличная булочка, фо и т. д.), а также щедрый шведский стол. Я был на бесчисленных завтраках "шведский стол" во многих роскошных отелях, и это считается одним из лучших впечатлений, которые у меня были.
- Мило, что приготовили прощальный подарок.
- Внимательный портье отличная карта Ханоя/Старых кварталов/путеводители по еде и выбору занятий.
Недостаток: кондиционер в номере не работал оптимально, и всю ночь было несколько жарко даже при самой низкой температуре.
20
Rachel N
Дата отзыва: 03 июня 2023
Это не только один из самых красивых отелей в Ханое, но и самый чистый и дружелюбный! Когда мы впервые зарегистрировались, нас неожиданно встретили вкусными приветственными напитками и ЛУЧШИМ банановым хлебом, который я когда-либо ел в своей жизни! Когда мы добрались до нашей комнаты, она была так хорошо оформлена, а также очень чистая. Кровать была очень удобной, и мы так хорошо спали. Гостеприимство тоже было потрясающим. Персонал очень радушно принял нас, и они были очень терпеливы с моим сломанным вьетнамским, ха-ха. Нам также понравился бесплатный завтрак, в котором было так много вкусных блюд и вкусный кофе. Мы обязательно вернемся сюда снова!
20
Simon R
Дата отзыва: 30 мая 2023
Идеальное расположение в старом квартале и отличный отель во многих отношениях. Номера в порядке, кровать очень удобная, еда отличная как на завтрак, так и на ужин. Однако то, что отличает его, так это персонал и предоставляемые ими услуги - это действительно другой уровень. Отдельное спасибо Лиаму, Райану и Эдди на стойке регистрации и прекрасному «Муравей» в ресторане. Рекомендую этот отель на 100% и вернусь снова и снова.
20
Journey534493
Дата отзыва: 21 мая 2023
Какой великолепный маленький бутик прямо среди хаоса старого города. Комната была маленькая, но чистая, отель красиво оформлен и хорошо укомплектован. Обслуживание было исключительным и дружелюбным, а завтрак был лучшим во Вьетнаме. Терраса на крыше также была любимым местом для посещения! Мы не могли обвинить это
отель, но если у вас ограниченная подвижность, винтовая лестница на крышу будет проблемой.
20
Samantha C
Дата отзыва: 20 мая 2023
Персонал был очень милым, давал нам советы обо всех местных достопримечательностях, всегда готов помочь, не ограничивая себя. Отель находился всего в 2 минутах ходьбы от всех достопримечательностей, в переулке, поэтому было тихо. Бар на крыше был отличным дополнительным бонусом с прекрасным видом. У нас был номер с балконом, кровать была массивной, декор был прекрасным. Короче говоря, если вы собираетесь остановиться где-нибудь в Хоное, оставайтесь здесь. ДОБАВЛЕННЫЙ БОНУС Они также дали нам прекрасный вьетнамский кофе, когда мы уезжали.
20
Mohsin S
Дата отзыва: 18 мая 2023
Позвольте мне начать с того, что «Солярия» — мой любимый отель, в котором я когда-либо останавливался. Я путешествую по США раз в две недели по работе и останавливаюсь в различных хороших отелях, и опыт в Солярии уносит любой другой из воды на милю страны.
Самое первое и последнее, что бросается в глаза в «Солярии», — это безупречный, непревзойденный сервис. Мы прибыли на машине из аэропорта, забронированной через отель, и нас сразу же встретил Эдди, один из самых добрых и теплых людей, которых я когда-либо встречал. Нас попросили подождать несколько минут, чтобы номер был готов, так как мы приехали немного раньше, и пока мы ждали, нам предложили бесплатное печенье и арбузный сок, пока Эдди рассказывал нам о каждой детали нашего пребывания.
Наш номер был красивым, с хорошим тропическим душем и удобным жилым пространством. Наш багаж принесли нам с улыбкой, и мы прекрасно провели время, просто болтаясь в комнате.
От бесплатного завтрака до бара на крыше и целебного, успокаивающего спа-салона — Solaria предлагает роскошь, комфорт и доброту на каждом этапе пути. Если вам что-то понадобится, ваше желание будет мгновенно исполнено с улыбкой и дружеским приветствием.
Здесь каждый сотрудник думает о вас как о человеке, а не только как о покупателе. Они предвидят все ваши потребности и заботятся о них еще до того, как вы осознаете, что вам что-то нужно. Например, Эдди знал, что мы направляемся в Ниньбинь, и сказал нашему водителю остановиться в аптеке и купить для нас спрей от насекомых. Этот анекдот воплощает в себе весь опыт, который вы получите в Солярии.
Это был наш первый раз в Ханое, и Солярия показала нам истинную красоту Старого квартала и вьетнамское гостеприимство (особенно Эдди и наш друг Райан, которые помогли нам забронировать поездку). Если я снова вернусь в Ханой, я больше никуда не посмотрю. Солярия — мой дом вдали от дома, и я буду очень рекомендовать его всем, кто едет в этот город.
Спасибо, Эдди, спасибо, Райан, спасибо всему персоналу и спасибо за несравненный и незабываемый опыт.
20
Alison J
Дата отзыва: 18 декабря 2022
Это был фантастический отель, прекрасное расположение, прекрасное обслуживание. Я был удивлен, насколько просторными были номера, а завтрак "шведский стол" был великолепен. Я бы порекомендовал это всем, и мы обязательно остановимся здесь снова.
20
Eric T
Дата отзыва: 15 декабря 2022
Военнослужащие (Лиам Ли, дама, имя которой мы забыли, которая посетила нас по возвращении 9 декабря, джентльмен с короткой стрижкой Black Spectacle в ресторане уровня 9, Генри и многие другие) оказали нам теплое гостеприимство. и преданность. Расположение отеля было превосходным, в нескольких минутах ходьбы от многих достопримечательностей. Еда, подаваемая в ресторане на завтрак, была щедрой, и персонал всегда стремился служить. Номера были удобными и чистыми. Нетфликс доступен. ?Превосходно. Так держать.
20
Rose R
Дата отзыва: 14 декабря 2022
Мы начали нашу трехнедельную поездку во Вьетнам в Ханое и поэтому остановились в отеле Solaria. Персонал был очень любезен и сделал наше пребывание незабываемым. Они помогли нам с организацией однодневных поездок в Нон Бинь и с нашим дальнейшим путешествием в Северный Вьетнам! Отель расположен в центре Ханоя. До всего можно добраться за 5-10 минут ходьбы. Мы даже получили путеводитель по еде от отеля с местными ресторанами, которые нам очень понравились. Когда мы уехали в Северный Вьетнам очень рано, мы взяли пакет с завтраком для нашего Драйва. Номера были очень чистыми и идеального размера для поездки по городу. Мы не могли бы рекомендовать это место больше! Доброта и обслуживание персонала были непревзойденными. Мы также действительно сотрудница Wanna Highlight Дафф, которая была самой милой! Всем огромное спасибо в Солярии! Вы сделали нашу первую поездку во Вьетнам такой потрясающей!
20
Nuray C
Дата отзыва: 13 декабря 2022
Расположение отеля Solario идеальное. Мы обошли многие места Ханоя, которые обязательно нужно увидеть, и сэкономили столько времени и денег! Трафик Bcz действительно перегружен! ! ! Персонал буквально самый дружелюбный и услужливый, которого я когда-либо встречал. Они помогали нам во всем; предлагая очень специальные вещи в Ханое, как добраться, организовывая транспорт, всегда улыбаясь и болтая, они всегда рядом, чтобы вы чувствовали себя счастливыми и в безопасности. Лиам и Дафф! Мы всегда будем помнить вашу доброту. Массаж был отличным! Завтрак был ооочень вкусным.
20
Chloe
Дата отзыва: 02 декабря 2022
Мы пробыли в Солярии всего один день, но мы получили теплое гостеприимство и отличное обслуживание клиентов от команды Солярии. Моя искренняя признательность Энн, которая оказала нам исключительную поддержку, когда мы в ней нуждались. Если вы ищете бутик-отель с разумной ценой, отличным обслуживанием клиентов и хорошим завтраком, это то, что вам нужно.
20
Alan M
Дата отзыва: 01 декабря 2022
По прибытии в Ханой я был поражен хаосом и напряженностью города. Буйное движение, изобилие запахов, слепящие огни. Вся сенсорная перегрузка исчезла, как только я ступил внутрь «Солярии».
Теплый и безмятежный прием персонала сразу же снял мою тревогу. Они усадили нас и дали нам бесценный обзор того, чего ожидать и как преуспеть в Ханое; объясняя, как справиться с прогулкой по улицам, где можно найти самую вкусную еду, все время предлагая нам вкусный торт и свежевыжатые кондитерские напитки.
В течение следующих трех дней и ночей мой партнер и я испытали уровень обслуживания, редко встречающийся в большинстве заведений. У нас был абсолютно вкусный завтрак, подаваемый ежедневно. Наша стирка была сделана быстро и с большой осторожностью. Если нам нужны были какие-то удобства, они были там в любой момент; все обеспечено теплом, заботой и искренней улыбкой.
Если вы планируете посетить Ханой, я могу только надеяться, что в ваших интересах вы выберете отель Solaria в качестве места, где вы преклоните голову.
10/10, приеду еще!
20
TranscendingTraveler
Дата отзыва: 29 ноября 2022
Симпатичный отель с идеальным расположением, всего в 2 кварталах от озера Хоанкьем. Хорошая удобная кровать и красиво оформленный. Ванная большая и современная. Ресторан, где вы будете завтракать, также прекрасен и предлагает множество вкусных блюд интернациональной и местной кухни. НО настоящая суперзвезда отеля - это персонал! ВОТ ЭТО ДА! УДИВИТЕЛЬНЫЙ СЕРВИС с безупречным вниманием к деталям. Лиам, Аня, Кланг и многие другие сотрудники, которых я не помню, но ПОТРЯСАЮЩИЕ! Все они.
Лучшее обслуживание клиентов вы найдете в Ханое! !
20
CB Law
Дата отзыва: 26 ноября 2022
Небольшой бюджетный отель. Хорошее расположение, в нескольких минутах ходьбы от озера и многих достопримечательностей. Номера чистые, просите номер побольше. Обслуживание отличное, прием очень услужливый. На завтрак надо попробовать фо и отвар. Здесь есть собственный спа-салон и массаж, что тоже очень хорошо: гостям отеля предоставляется скидка. Стоит остановиться в следующий раз.
20
JulesLandsman
Дата отзыва: 18 ноября 2022
Мой партнер и я только что останавливались в отеле Solaria на три ночи.
Об этом очаровательном отеле в старом квартале Ханоя можно сказать много положительных отзывов. Он расположен в центре города, всего в нескольких шагах от озера, магазинов Шелкового пути и одного из знаменитых кукольных театров на воде.
Бесплатные завтраки здесь вкусные, сочетая шведский стол с блюдами на заказ.
Есть много веганских и вегетарианских вариантов на выбор.
По запросу предоставляются наматрасники, если вам неудобны кровати.
Каждый член персонала серьезно относится к комфорту и удовольствию гостей - они очень, очень хотят, чтобы вы прекрасно провели время в Ханое и в их отеле!
Я с энтузиазмом рекомендую Солярию как отличный выбор в старом Ханое!
20
Vanessa - Johannesburg
Дата отзыва: 16 ноября 2022
Наша семья провела 4 замечательных ночи в этом прекрасном отеле. Очень теплый и гостеприимный персонал, отличный сервис и завтрак с прекрасным спа. Персонал здесь не может сделать достаточно для своих гостей, это был действительно отличный прием во Вьетнаме, Ханой был нашей первой остановкой. У нас были приятные спа-процедуры. Завтрак был особенно запоминающимся с большим количеством действительно прекрасной еды. Место действительно хорошее для доступа к городу. Мы обязательно вернемся во время нашего следующего визита в Ханой
20
Tim H
Дата отзыва: 18 июня 2022
Отличный сервис, хорошее расположение и легко обойти. Номера удобные, но не слишком большие (как и ожидалось для такого расположения), с удобными кроватями и хорошими ванными комнатами. Балкон, как он есть, небольшой, но дает вам немного дополнительного места.
Бар на крыше великолепен и превосходное место, чтобы расслабиться и полюбоваться закатом.
Завтрак подается и обильный с комбинацией "шведский стол" колы и заказанного горячего выбора.
Скоординированный трансфер из аэропорта, который тоже помог.
Рекомендуется по всем направлениям, приятно остаться с
20
JL
Дата отзыва: 17 июня 2022
Я прекрасно провел время с Солярией. Сначала у меня была заминка с бронированием. Я чувствовал, что действительно застрял в своей ситуации, и мне нужно было подготовиться к дневному туру, который не оставил мне времени, чтобы уладить это. Однако Генри вышел вперед и сделал все возможное, чтобы помочь мне решить проблему. Он был действительно чутким и полезным. В течение этого периода он держал меня в курсе через WhatsApp и даже приготовил для нас закуски, которые мы могли взять с собой в наш однодневный тур. Я был совершенно тронут его задумчивостью.
На протяжении всего пребывания администратор и портье были доступны и приветливы. Они всегда приветствовали бы нас обратно в конце дня. Они проверят нас и предоставят любую помощь, которая может нам понадобиться во время нашего отпуска в Ханое. AM также выступил вперед, чтобы помочь нам с нашей поездкой в аэропорт. Он проверял местонахождение водителя, а также гарантировал, что водитель довезет нас до нужного терминала.
О, и каждое утро я с нетерпением ждал завтрака. У них хороший выбор еды, особенно местной. Персонал ресторана знакомил нас с блюдами и учил нас, как их есть. Они действительно задумались (:
Что касается расположения отеля, я действительно думаю, что это хорошее место для первого путешественника в Ханой. Он находится в центре города и в нескольких минутах ходьбы от достопримечательностей и мест, где можно поесть.
Я определенно остановился бы в отеле Solaria снова.
PS: Гости отеля также получают скидку 50% в спа-салоне Sol. Моему партнеру очень понравился массаж.
20
Ramil I
Дата отзыва: 15 июня 2022
Очень хороший отель, расположенный недалеко от озера Меч. В отеле хорошие номера. Персонал отеля очень вежливый и отзывчивый. У них есть хороший ресторан и бар на крыше. Там приятно поужинать, наблюдая за городом из бара на крыше.
20
mark m
Дата отзыва: 12 июня 2022
Красивый отель, расположенный в прекрасном месте, всего в 100 метрах от озера и в нескольких минутах ходьбы от старого города, номера были прекрасными, обильные завтраки и превосходные спа-процедуры. Генри и его прекрасный персонал были фантастическими и не могли быть более приятными или более полезными.
20
Lea K
Дата отзыва: 03 июня 2022
Я думаю, что это был один из лучших отелей, в которых я останавливался. Что делает это место таким особенным, так это персонал отеля. Они искренне заботятся о вас, а также очень приветливы и готовы помочь. Расположение идеальное, прямо у озера и всего остального (особенно рядом со всеми местами, где можно поесть). Завтрак не похож на обычный шведский стол, они на самом деле подают вам, а вьетнамские блюда ооочень хороши! Также, если у вас есть возможность, посетите спа; мы отлично отдохнули там полдня, и это было очень недорого. Так что, если вы ищете место в Старом квартале, это то, что вам нужно.
20
Yelis O
Дата отзыва: 02 июня 2022
большое спасибо за гостеприимство! Генри и команда действительно хорошо поработали. Останавливались на 1 ночь в отеле Solaria, и я уже чувствовал себя частью их семьи. Персонал был очень дружелюбным и услужливым. Они позволили мне оставить свой багаж там, когда я отправился в Ниньбинь и Халонг. Архитектура также чувствует себя как дома. Завтрак был хорошим, у меня была Бун Ча. И расположение отличное! ! Вернусь сюда обязательно! ! !
20
Bruce S
Дата отзыва: 29 мая 2022
Мы только что закончили 10-дневное пребывание в отеле Solaria Hotel Hanoi, и это было прекрасное пребывание! ! У нас было три номера, каждый удобный, просторный для Старого квартала, близко ко всему, отличный кондиционер, очень красивый вид, каждая часть нашего пребывания была приятной. Все были дружелюбны и добры и помогали нам на каждом шагу. От Кена за завтраком каждый день (кстати, отличного) в ресторане до персонала на стойке регистрации, который всегда был весел и готов помочь Генри Фуонгу, менеджеру, каждую часть нашего пребывания «приглашали» вернуться снова. Это мой 22-й визит в Ханой за 26 лет, и я останавливался в отелях по всему району, и я могу, без сомнения, теперь останавливаться ТОЛЬКО в Солярии. Дай бог им всем здоровья!
20
Matt S
Дата отзыва: 27 мая 2022
Генеральный менеджер Генри хорошо руководит своей командой. Мало того, что номера были чистыми, персонал был замечательным. Они останавливались при каждом удобном случае, чтобы спросить, не нужно ли мне что-нибудь, поздороваться или просто поболтать о жизни. Кроме того, еда в ресторане отличная (лучший фо, который я когда-либо ел). Ко всему прочему расположение очень удобное. Отель Solaria — лучшее место для отдыха в Ханое.
20
Paul C
Дата отзыва: 20 мая 2022
Впервые в Ханое, и мне очень повезло, что я выбрал отель Solaria для своего пребывания. Расположение удобное - очень близко к озеру Хоан Кием, где много замечательных мест. Комната была большая, чистая и удобная, а общие помещения красиво оформлены. Кроме того, завтрак на верхнем этаже отеля был чем-то ожидаемым.
Наиболее похвальным будет уровень обслуживания со стороны теплого персонала - много замечательных прикосновений на протяжении всего нашего пребывания, и мы всегда чувствовали себя желанными гостями. Большое спасибо Генри и всей его команде от стойки регистрации до ресторана - сделали наше пребывание действительно незабываемым!
20
Vonn
Дата отзыва: 18 мая 2022
Мы прекрасно провели время в отеле Solaria - номер был очень чистым, расположение очень удобное, весь персонал был очень дружелюбным (все всегда улыбаются!) и хорошо говорят по-английски, и они были очень любезны. Спа также расслаблял с отличным массажем. Отдельное спасибо Юки за ее дружелюбие и Канарейке за внимание к деталям. У нас было ужасное агентство для поездки в бухту Халонг, и у нас были проблемы с возвращением в Ханой, но канарейка немедленно связалась с нами и постоянно проверяла нас, чтобы убедиться, что мы в безопасности. Цените, как команда всегда выходит за рамки, чтобы помочь!
20
hippol2018
Дата отзыва: 03 ноября 2021
Пришлось приехать в Ханой для продления паспорта, мы нашли этот отель в Интернете, и все, что мы можем сказать, это то, что если вы в Ханое, ОСТАВАЙТЕСЬ ЗДЕСЬ. Расположение идеальное, номера идеальные, завтрак тоже был идеальным. Особый привет дамам на стойке регистрации, очень услужливым, дружелюбным и любезным. Мы скоро вернемся.
20
Mia 142828
Дата отзыва: 12 января 2021
Моя семья останавливалась в этом прекрасном новом отеле на 4 ночи, и мы влюбились в него. Наш номер был очень чистым и просторным. Расположение отеля очень удачное, всего в одной минуте ходьбы от озера Хоан Кием, а также множество услуг, таких как рестораны, спа-центр и магазины. . . рядом, поблизости. Тем не менее, ресторан отеля был действительно хорош по разумной цене, поэтому мы ели там каждый день во время нашего пребывания. Мы также забронировали спа-процедуры на полтора часа, когда у них была очень хорошая рекламная цена, это было восхитительно и ужин расслаблял. Последнее, чем я могу поделиться, это то, что персонал отеля был очень любезным и вежливым.
20
Hoàng Linh L
Дата отзыва: 15 ноября 2020
Расположение было бесценным, потому что оно находится недалеко от озера Хоан Кием на пешеходной улице.
Комната была чистой и красивой, но если вы тихий человек, вам нужно подумать о выборе отеля, потому что он расположен на пешеходной улице, которая очень многолюдна, особенно по выходным, и в нем есть скай-бар на крыше и ресторан в гостиничном отделе. .
Персонал был действительно госпитализирован и полон энтузиазма.
20
ericab812016
Дата отзыва: 28 июля 2020
Мы останавливались здесь на 4 ночи в начале июля. Расположение идеальное - почти прямо на берегу озера Хоанкьем и всего в 5 минутах ходьбы от центра старого квартала. Отель красиво оформлен, и кровать была очень удобной. В отеле есть прекрасный бар на крыше с видом на озеро и город, и мы пару раз ужинали в ресторане, так как они дали нам купоны на скидку, а качество еды было очень хорошим. Персонал был очень дружелюбным и услужливым и делал все возможное для нас. Мы обязательно остановимся здесь снова в следующий раз, когда будем в Ханое.
20
Jason C
Дата отзыва: 21 июля 2020
Не могу рекомендовать этот отель достаточно высоко! Здесь ты чувствуешь себя королем. Это один из немногих отелей в Азии, который знает о гостеприимстве и обслуживании! Все, что вам нужно, они изо всех сил стараются организовать или осуществить. Спа был невероятно потрясающим с профессиональными массажистами. Еда здесь мирового класса, и этот бар на крыше - действительно особое место, если вы хотите просто расслабиться и насладиться закатом!
На следующий день нам пришлось уехать рано, и они даже организовали нам упакованный завтрак, приготовленный их шеф-поваром! 1 миллиард процентов останусь только в этом отеле, когда я снова приеду в Ханой!
Номера чистые, а кровати очень удобные! Мастер даже ходит во время завтрака, разговаривает со всеми гостями и следит за тем, чтобы все отлично проводили время! Пожалуйста, прекратите читать этот обзор и просто закажите его. . . ты не будешь разочарован
20
TanJingKuan
Дата отзыва: 21 июля 2020
Пусть вас не обманет простой скромный вход. Внутри очень хорошо оборудованный и прекрасный отель для проживания. Персонал профессионально обучен и хорошо говорит по-английски. Номера хорошие и чистые. Супер хороший завтрак и отличное расположение. Я бы рекомендовал этот отель как лучшее, что я дал, останавливался в Ханое.
20
Megan Sophia
Дата отзыва: 16 июля 2020
Отличный отель! Мы приехали сюда после прибытия в другой отель, который мы забронировали, и обнаружили, что он ниже стандарта. Мы приехали без бронирования, и нас очень тепло встретили. Нам показали разные доступные номера и позволили выбрать с четкими ценами, которые, как они убедились, были дешевле, чем при бронировании. com.
Персонал был превосходным, обслуживание 5 * от них всегда. Даже утром, когда мы выехали, у нас был очень ранний трансфер, поэтому они устроили нам ранний завтрак. Они всегда были под рукой для любых рекомендаций или советов по городу и ни в коем случае не могли их винить.
Номера были красивыми и чистыми, мы забронировали двухместный номер с ванной, и он был супер роскошным.
Я очень рекомендую остановиться здесь, если вы приедете в Ханой. Идеально расположенный и полный душевный покой.
спасибо всей команде в отеле солярия.
20
Ola O'Rourke
Дата отзыва: 18 апреля 2020
Все в этом отеле просто фантастическое. Персонал был очень радушен с чаем и пирожными и хорошо информировал нас о том, чем можно заняться в этом районе. Они сделали все, что могли, чтобы пребывание здесь было как можно лучше.
В отеле отличный декор, особенно стойка регистрации / спа и ресторан, там очень понравилось ужинать. Завтрак о мечте. Отличная континентальная часть, и вы также можете заказать горячий завтрак без дополнительной оплаты.
К этому моменту, пробыв во Вьетнаме почти 2 недели, я все еще не пробовал фо. Так что попробовал это прошлой ночью в ресторане, и это было лучше, чем я представлял. Мне было приятно, когда меня спросили, как приготовить говядину.
Просто небольшое примечание о доступности: есть небольшая лестница, по которой нужно подняться, чтобы попасть в отель с первого этажа, и лестница, по которой нужно подняться, чтобы попасть на уровень ресторана.
Персонал проводил нас, когда мы уезжали, что было очень приятно. Я очень рекомендую здесь для вашего пребывания в Ханое!
20
Niesha39
Дата отзыва: 04 апреля 2020
Мы с другом забронировали номер в последнюю минуту из-за изменения наших планов путешествия, и это был лучший выбор, который мы могли сделать!
Solaria - это великолепный отель, недавно отремонтированный, с очень услужливым и дружелюбным персоналом (персонал отеля, спа и ресторана / бара)! Номер и просторная ванная были очень чистыми, удобными и современными. Отличное белье и огромная кровать с отличным матрасом. Нам очень понравился небольшой балкон и Wi-Fi. Очень центральное расположение, но все же тихое.
Нам очень понравился недавно открывшийся ресторан, шеф-повар Джек и его команда так хорошо накормили нас, что мы ели там все 4 ночи, когда останавливались - еда была свежей, вкусной, креативной и потрясающей! Включенный в стоимость завтрак в ресторане был лучшим из тех, что мы когда-либо пробовали (шведский стол и меню)!
Два бара на крыше тоже были прекрасными, хотя Skybar нельзя было полностью использовать из-за влажной погоды. Мне также понравился расслабляющий массаж ног в их спа-салоне.
Хостесс / официанты Эми и Кейли были очень профессиональными и знающими и относились к нам как к семье, вы просто больше не найдете такого обслуживания, это редко даже в заведениях 5 звезд и выше!
Трейси была нашим контактным лицом с момента бронирования и была доступна для решения любых проблем или вопросов, которые могли возникнуть через приложение What’s App 24/7.
Все в Solaria были очень доступными и эффективными, а исключительная этика обслуживания, которую теперь редко можно увидеть! :)
Честно говоря, это лучшее жилье (в любой стране), в котором мы останавливались в течение долгого времени, и этот полезный опыт мы будем повторять во всех будущих поездках в Ханой! ! Он находится в средней ценовой категории и стоит каждого цента, по нашему мнению, исключительно хорошее соотношение цены и качества, настоятельно рекомендуется!
20
Анастасия Б
Дата отзыва: 09 февраля 2020
Новый отель, расположенный в самом центре Ханоя в трёх минутах ходьбы от Озера возвращенного меча. Для такого маленького (с виду) отеля неожиданно большие номера. Шикарный завтрак - есть и шведский стол с большим разнообразием блюд, и меню, по которому можно заказать разнообразные версии блюд из яиц, суп фо и так далее. За дополнительные деньги только кофе из кофемашины, остальное всё включено. На крыше отеля есть открытые кафе и бар. Вечером там очень приятно, прекрасный вид на город. Персонал очень предупредительный, предлагают различные дополнительные услуги, но никоим образом не навязывают их, что очень приятно. Отдельное большое спасибо сотруднице по имени Tracy, которая была непосредственно на связи со мной по whatsapp. Обязательно вернемся ещё в этот отель, большое спасибо за приятный отдых!
20
JKPnewcastle4
Дата отзыва: 14 января 2020
Мы рекомендуем этот отель на 100%. Номера красиво оформлены и просторны. Персонал исключительный и впечатляюще обучен. Завтрак выдающийся с феноменальным ассортиментом продуктов. Получайте удовольствие, пробуя их, вы не можете быть разочарованы.
Отель находится недалеко от озера и множества отличных магазинов и ресторанов.
20
Amy B
Дата отзыва: 11 января 2020
Мы останавливались в этом отеле на 2 ночи.
Расположение - отличное! Очень центральное и в нескольких минутах ходьбы от всего, что вы хотите в этой области. Несколько отличных ресторанов очень близко, а также магазин.
Отель и номера - очень новые и современные.
Мы остались в королевской комнате, она была очень просторной, кровать была удобной, а ванная была огромной. Мы останавливались в течение новых лет, что случайно означало, что от их новогодней вечеринки был небольшой шум, который мы не возражали, но отель был очень извиняющимся, предлагая нам скидку в их спа-салоне, а также украшая наш номер на следующий день лепестки роз.
Кроме того, удобства на самом деле очень хорошего качества, я обычно не пользуюсь гостиничными шампунями / лосьонами для тела, но они были действительно хорошими.
Персонал - был невероятно дружелюбным и услужливым, всегда помнил наши имена, которые сделали наше пребывание теплым и личным. Лучший сервис во время нашего пребывания во Вьетнаме.
Завтрак - очень хороший, это шведский стол, а также возможность заказать меню как часть включенного завтрака.
В целом, нам понравилось наше пребывание здесь и очень рекомендую.
20
Lucy H
Дата отзыва: 08 января 2020
Мы останавливались в ряде отелей в Ханое, и это место, безусловно, лучшее. Отличное расположение, новые, большие спальни и большие ванные комнаты с дверью для полной конфиденциальности вместо экрана.
Мы изменили наше следующее бронирование для Ханоя, чтобы вернуться сюда, это прекрасно.
20
Bernardo et Déborah
Дата отзыва: 02 января 2020
Отличное расположение рядом с озером, отличный персонал, очень заботливый. Хорошие и уютные номера с достаточным пространством в ванной комнате и комнате и с большими и удобными кроватями. Вкусный завтрак с вариантами для овощей. Хороший бар на крыше.
20
Graham L
Дата отзыва: 25 декабря 2019
Этот отель недавно открылся, и у нас был первоклассный опыт повсюду. Персонал под руководством Генри и Меган был выдающимся и сделал все возможное, чтобы сделать наше пребывание комфортным и без проблем.
Мы рекомендуем отель всем, кто посещает Ханой. Мы уверены, что вы будете очень счастливы, как и мы.
Спасибо Генри, Меган и всему персоналу, которого мы встретили. Также большое спасибо Кристине из отеля-партнера, который организовал наше пребывание.
Закажите бесплатный подбор тура специалистом!
Подобрать тур