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- Aira Boutique Hanoi Hotel & Spa
Aira Boutique Hanoi Hotel & Spa 4*
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Описание отеля
Отзывы об отеле
8
Hélène
Дата отзыва: 25 октября 2026
La situation était idéale, proche de train street et du centre historique. La piscine, fort petite, mais idéale pour se rafraîchir. La terrasse sur le toit est très agréable.
La terrasse est fermée avant 16h30. Il est donc impossible de prendre un verre ou manger un petit quelque chose durant la journée.
La terrasse est fermée avant 16h30. Il est donc impossible de prendre un verre ou manger un petit quelque chose durant la journée.
5
Sandeep
Дата отзыва: 25 октября 2026
Breakfast was standard . Veg Items were few. Room was ok with comfy bed. Location was quiet, near train street (about 500m away). Staff were very courteous.
The Room I booked was supposed to have a balcony, which was there but size was 1ftx3ft-useless for all purpose. The Bathroom commode shower or widget was really bad and throwing out water at great pressure as to cut something. The location was ok but there are much better locations near the Hoam Kiem Lake at much cheaper price. We stayed at another hotel near the lake which was more comfortable.
The Room I booked was supposed to have a balcony, which was there but size was 1ftx3ft-useless for all purpose. The Bathroom commode shower or widget was really bad and throwing out water at great pressure as to cut something. The location was ok but there are much better locations near the Hoam Kiem Lake at much cheaper price. We stayed at another hotel near the lake which was more comfortable.
10
Sophie
Дата отзыва: 24 октября 2026
The staff were lovely from start to finish. The reception staff were attentive and would greet us as we walked past. They were also very helpful when we wanted to book a tour - we booked a street food tour through them and it was zero hassle. It felt like a good location, slightly on the edge of the Old Quarter but easily accessible walking to what we want to see!
Our room was a lovely respite from the loud streets, the double doors onto our balcony really cut the sound down to nearly nothing.
The breakfast was a great combo of cooked to order items with a buffet selection with Asian and Western cooked items, salads, fruits, juices etc.
The hotel's spa is also great, we took advantage of that for one of our afternoons before heading out again in the evening. The spa options are varied and there's a good deal for the afternoon!
The pool has limited space, when I went to swim, the only 5 loungers were taken up by others. Thankfully I had minimal interest in sitting around for too long as part of a city holiday. The outdoor to indoor sound insulation is great, though we could hear our hotel room neighbours when they were chatting quite loudly at night!
The pool has limited space, when I went to swim, the only 5 loungers were taken up by others. Thankfully I had minimal interest in sitting around for too long as part of a city holiday. The outdoor to indoor sound insulation is great, though we could hear our hotel room neighbours when they were chatting quite loudly at night!
10
Eric
Дата отзыва: 24 октября 2026
Très bon emplacement, personnel adorable et très serviable, beau roof top, très bons petits déjeuners
Je conseille fortement
Nous y reviendrons pour sur lors d'un prochain séjour
10
Kylie
Дата отзыва: 21 октября 2026
The Aira is a beautiful hotel tucked in amongst the hustle and bustle of the French Quarter. Close to Train St, and the old Quarter, the Aira is an ideal stay for couples wanting a hotel experience.
The staff went out of their way to ensure your stay is special- even organising a birthday cake and resturant booking at Tam Vi for my 52nd birthday whilst I was there!
9
Jan
Дата отзыва: 20 октября 2026
Everything was top notch, except the restaurant at night, which was overpriced and the standard if food was not up to scratch.
We liked everything, except no face cloths provided,
We liked everything, except no face cloths provided,
10
Smita
Дата отзыва: 20 октября 2026
The location was superb, a couple of minutes walk to Train street and you’re into old town hustle and bustle, but the hotel is just outside this zone so nice and quiet to relax and sleep. Staff are amazing, very attentive, at breakfast they come round before closing to ask if we would like to order any more food. Had a great conversation with one of the bar staff close to closing time, very knowledgeable. Christine in customer service was also outstanding, trying her best to help arrange a return visit.
The buffet breakfast was outstanding each day but I would have liked Vietnamese coffee to be included, just like Thai coffee is included when I visit Thailand. The gym could also benefit from a water cooler. Otherwise can’t fault the place.
The buffet breakfast was outstanding each day but I would have liked Vietnamese coffee to be included, just like Thai coffee is included when I visit Thailand. The gym could also benefit from a water cooler. Otherwise can’t fault the place.
10
Summers
Дата отзыва: 20 октября 2026
Our welcome to the hotel was so warm and friendly, it was like they were waiting for us to arrive. This friendly service was consistent throughout our stay.
That we couldn't stay longer
That we couldn't stay longer
8
Denise
Дата отзыва: 19 октября 2026
Gute Lage
Die Terrasse mit Pool war winzig entsprach nicht dem Foto auf der hotelseite
Die Terrasse mit Pool war winzig entsprach nicht dem Foto auf der hotelseite
9
Effe
Дата отзыва: 17 октября 2026
The location was great. I walked to so many places and it was close enough to Old Quarter without being in the chaos of it. Also, the staff was kind and the doormen never let us lift a finger! They even upgraded my room to the suite that overlooks the pool! I thoroughly enjoyed my stay here as well as the service.
8
Lizzy
Дата отзыва: 16 октября 2026
Comfortable beds, clean room, great staff
On a busy street, but rooms were quiet
On a busy street, but rooms were quiet
10
Nikola
Дата отзыва: 16 октября 2026
Large room with balcony. Extremely clean. Incredible staff. Great buffet breakfast and cool rooftop bar. Right near Train street.
Great, quiet location just outside of the Old Quarter, but because of this not all tour operators pick up from here.
Great, quiet location just outside of the Old Quarter, but because of this not all tour operators pick up from here.
10
Constantin
Дата отзыва: 16 октября 2026
Die Lage des Hotels ist perfekt. Nur ein paar Minuten zu Fuß ins Old Quarter und den meisten Sehenswürdigkeiten. Die Dachterrasse und der Pool sind sehr schön und gemütlich - ideal um sich vom Trubel der Stadt auszuruhen
10
Stacey
Дата отзыва: 15 октября 2026
The property was very nice looking and very clean. The staff were excellent, very kind and friendly, and going out of their way to provide great service and help the guests feel comfortable. We appreciated that they arranged rides for us from and to the airport, and they held our bags so that we didn’t have to take all of our luggage when we left for a 3 day cruise.
10
Maximilian
Дата отзыва: 12 октября 2026
It was very clean and the staff was excellent, very friendly!
10
Cohen
Дата отзыва: 10 октября 2026
Clean , welcoming , trendy and cosy
Design and rooms very nice decoration fantzstic f
Design and rooms very nice decoration fantzstic f
10
Portia
Дата отзыва: 08 октября 2026
We were greeted by Tony who was such a great host. Checked us in swiftly and offered great tips for things to do in the local area. We had a twin room which was a great size for the two of us and the bathroom was lovely. Really enjoyed breakfast which had great options, both western and Asian. The rooftop bar was also lovely as was the pool which had some amazing sunsets. The staff were all very attentive and we thought the hotel was very close to all of the key sites and great value for money.
Shower pressure could have been better but wouldn’t stop us from staying again!
Shower pressure could have been better but wouldn’t stop us from staying again!
10
Niall
Дата отзыва: 07 октября 2026
Staff, restaurant and bar. All fantastic. The staff rate a special mention. Friendly and courteous. Just lovely all round
Absolutely nothing
Absolutely nothing
10
J
Дата отзыва: 07 октября 2026
Accueil exceptionnel, massages, petit déjeuner, bar, réception, portier. Housekeeping, ensemble du personnel irréprochable
Rien, tout était parfait
Rien, tout était parfait
10
Bai-lou
Дата отзыва: 07 октября 2026
Great hotel with beautiful room and great amenities. Watching the sunset in the infinity pool was a highlight. The customer service was excellent.
7
Timothy
Дата отзыва: 06 октября 2026
The room was clean, and we were lucky enough to get an upgrade to a bigger room.
The lobby could do with an update, and the pool and gym are on the small side.
The lobby could do with an update, and the pool and gym are on the small side.
8
Mateusz
Дата отзыва: 05 октября 2026
Rooms were clean and staff was really helpful. The breakfast was really good. It's close to old quarter.
It's next to noisy street. You can hear cars and scooters all day long. The massage in the hotel spa is not that great, so it's better to choose other place.
It's next to noisy street. You can hear cars and scooters all day long. The massage in the hotel spa is not that great, so it's better to choose other place.
8
Maximilian
Дата отзыва: 30 сентября 2026
The room was nice. Windows were sound proof, staff very helpful and friendly. The hotel is located in a great area and you can easily reach all the important sites by foot.
Pictures of pool and gym were misleading. Gym machines are very old, gym is way too small to do any meaningful workout. We were more hoping for a high end boutique hotel experience. Overall it was nice and we might come back
Pictures of pool and gym were misleading. Gym machines are very old, gym is way too small to do any meaningful workout. We were more hoping for a high end boutique hotel experience. Overall it was nice and we might come back
10
Paul
Дата отзыва: 29 сентября 2026
Location and staff
Having to pay extra for coffee in the morning .
Having to pay extra for coffee in the morning .
8
Asogan
Дата отзыва: 29 сентября 2026
Very Clean Hotel & exceptional Service.
The balcony is non-existent. Basically an unusable 1 sq meter space with the door opening outwards
The balcony is non-existent. Basically an unusable 1 sq meter space with the door opening outwards
10
Ritchie
Дата отзыва: 28 сентября 2026
Friendly staff, clean, great location. Nice restaurant and sky bar on roof.
9
Simon
Дата отзыва: 28 сентября 2026
Great location, friendly staff who wanted to get to know you. Great views from the sky bar! Great for train street!
Overall 9/10
Overall 9/10
9
Louise
Дата отзыва: 27 сентября 2026
Hôtel conforme à la description, personnel très gentil et arrangeant, je recommande !
+ très bon petit dej !
10
Ingrid
Дата отзыва: 27 сентября 2026
מיקום מושלם, 5 דקות הליכה לרחוב הרכבת המפורסם, 10 הליכה בפארק מהמם, מלא מסעדות בסביבה.המלון שקט ונעים ביותר, צוות המלון נותנים שרות ברמה הכי גבוהה שיש.
10
Takrima
Дата отзыва: 26 сентября 2026
La gentillesse du personnel, l’emplacement, la propreté , la piscine et le confort !!
9
Richard
Дата отзыва: 26 сентября 2026
Location, staff and room all excellent.
All good
All good
10
D
Дата отзыва: 24 сентября 2026
Very close to most tourist spots!
A little bit small
A little bit small
10
Agnieszka
Дата отзыва: 23 сентября 2026
Pyszne śniadanie, przemiły personel, lokalizacja.
10
Tracey
Дата отзыва: 22 сентября 2026
Wonderful friendly staff, brilliant location, walking distance to train street, citadel, Hanoi jail etc. Great breakfast and very comfortable beds
No
No
10
J
Дата отзыва: 20 сентября 2026
The hotel had a relaxed feel and the location was great. Only a five minute walk to the train station and old quarter. We stayed for two nights. We felt comfortable from the moment we arrived. The room was large and clean. Beds very comfortable. It had everything we needed. The staff were wonderful , no task too big and the food at the in-house restaurant was sensational.
Everything was fabulous.
Everything was fabulous.
5
Mali
Дата отзыва: 15 сентября 2026
Unfortunately I can’t pass by this stay without leaving a feedback. I want to warn everyone from being scammed. To be fair I will still mention good things:
- staff was very kind but not able to fix the issue with their overpriced old facilities
- bed and linen were clean and comfortable
- location was good
- good soundproof because of the double doors of the balcony
This hotel pictures are a scam. They do not represent the actual reality of the facility. The hotel is extremely old, moldy and dirty. The bathroom being especially worn out and damaged. There is a foul smell coming from the sewage and dust covering everything in the hotel. Common areas are not air conditioned, gym is not air conditioned, pool is a poor condition, everything smells like humidity and they do renovations works such as paintings in the presence of guests. The hotel charges 5150000 VND equivalent of 730 AED or 200 USD per night for the room which they called a suite. This price is absolute scam and is not matching with local market value and can not be advertised as luxury accommodation due to old condition of the hotel which requires a complete renovation. Housekeeping was not satisfactory even after offering me a “deep cleaning”. Just to be fair I want to address the manager Tony who were very nice to me and trying to fix things, however my stay was ruined and my expectations were not met. Paying outrageously high wages for Vietnam per night and getting an old smelly and dirty room was the least I could expect. Breakfast was also average with coffee which you need to pay extra and it was very poor quality and taste. No halal meat was offered, absolutely all meat presented was pork. Also I like to have my breakfast privately in the room, but I was said that this is not possible and if I want to take away some items from the breakfast room they can make an exception but I still have to up and carry it myself. Which was not a point. The point of having breakfast in the room is a privacy and not needing to go out anywhere in the morning. Regarding the coffee- there’s no coffee machine in the room which is absolutely unacceptable for the price and level of the room advertised as a “suite”. I was offered a partial refund at 22:30 when I was coming back from a day full of activities and tired. I declined.
This hotel pictures are a scam. They do not represent the actual reality of the facility. The hotel is extremely old, moldy and dirty. The bathroom being especially worn out and damaged. There is a foul smell coming from the sewage and dust covering everything in the hotel. Common areas are not air conditioned, gym is not air conditioned, pool is a poor condition, everything smells like humidity and they do renovations works such as paintings in the presence of guests. The hotel charges 5150000 VND equivalent of 730 AED or 200 USD per night for the room which they called a suite. This price is absolute scam and is not matching with local market value and can not be advertised as luxury accommodation due to old condition of the hotel which requires a complete renovation. Housekeeping was not satisfactory even after offering me a “deep cleaning”. Just to be fair I want to address the manager Tony who were very nice to me and trying to fix things, however my stay was ruined and my expectations were not met. Paying outrageously high wages for Vietnam per night and getting an old smelly and dirty room was the least I could expect. Breakfast was also average with coffee which you need to pay extra and it was very poor quality and taste. No halal meat was offered, absolutely all meat presented was pork. Also I like to have my breakfast privately in the room, but I was said that this is not possible and if I want to take away some items from the breakfast room they can make an exception but I still have to up and carry it myself. Which was not a point. The point of having breakfast in the room is a privacy and not needing to go out anywhere in the morning. Regarding the coffee- there’s no coffee machine in the room which is absolutely unacceptable for the price and level of the room advertised as a “suite”. I was offered a partial refund at 22:30 when I was coming back from a day full of activities and tired. I declined.
10
Gali
Дата отзыва: 14 сентября 2026
It’s a great boutique hotel. From the moment you enter you feel welcome and well treated. The room was so nice and well furnished. It looked exactly like the pictures. The bed was very comfortable. The staff is professional and helpful, they even brought me a cake for my birthday. The breakfast is rich. Location was a bit out of the hectic area which I liked.
6
Domesor
Дата отзыва: 14 сентября 2026
La piscine qui est toute petite, un minimum de 5 personnes (5 transat)
10
Armando
Дата отзыва: 12 сентября 2026
Cerca de todo y un trato excelente del personal, nos dieron un upgrade a una habitación un poco mas grande con lo cual muy contentos. La piscina es pequeña pero perfecta para aliviar un poco el calor. Muy buen desayuno en un planta alta con luz y vistas.
9
Christophe
Дата отзыва: 10 сентября 2026
L’hôtel est très agréable. La décoration est soignée. L’emplacement est idéal pour démarrer les visites à pied
Rien
Rien
10
Williams
Дата отзыва: 08 сентября 2026
Staff was extremely attentive and helpful!
10
Peter
Дата отзыва: 08 сентября 2026
We stayed in a balcony suite which was spacious, soundproof and beautifully decorated. The location was perfect with an easy walk to a multitude of cafes etc. although the best dinner we had was in the hotels own restaurant - a superb authentic north Vietnamese meal with a very friendly and informative waitress.
Nothing
Nothing
10
Miki
Дата отзыва: 07 сентября 2026
立地が素晴らしい。トレインストリートのすぐそば、タンロン遺跡まで歩ける距離。
スタッフはとても親切。ペットボトルの水が毎日補充されるのはとても助かった。
最上階のバーの眺めがとても良かった。プールは小さいけど水は綺麗に保たれていてとても気持ち良かった。
8
Samantha
Дата отзыва: 04 сентября 2026
Good location and facilities
A little tired but clean and tidy
A little tired but clean and tidy
10
Irma
Дата отзыва: 03 сентября 2026
Super locatie, sfeervol
Zwembad was kleiner dan verwacht
Zwembad was kleiner dan verwacht
8
Paul
Дата отзыва: 02 сентября 2026
Lovely property in a good location. Very friendly and accommodating staff with a superb breakfast each morning.
Property requires a refurbishment as it was looking tired in places particularly the rooms, sky bar and pool areas.
Property requires a refurbishment as it was looking tired in places particularly the rooms, sky bar and pool areas.
10
Nuria
Дата отзыва: 02 сентября 2026
El hotel esta muy bien hubicado, las habitaciones son muy comodas y el restaurante muy bueno!!! Ademas tienen una carta sin gluten muy extensa. Mi hija es celiaca y cuando pedia un plato lo traian con un palillo que ponia sin gluten. Imposible equivocarse! Ademas el personal del redtaurante muy muy amable. A destacar Tony, el dia de regreso a españa me deje mi monedero en un taxi y mas tarde me lo devolvieron al hotel pero yo ya me habia ido. Pues contactaron conmigo y me lo enviaron por correo! Eso es cuidar al huesped incluso cuando ya no esta! Mil gracias!
Ademas cogimos con ellos las excursiones de sapa y halong y todo fue perfecto!
Volveria sin duda!
10
Andreas
Дата отзыва: 01 сентября 2026
Very friendly and personable staff! After travel three weeks of travelling through Vietnam and meeting so many wonderful and welcoming locals, this hotel was perfect to our trip and topped everything. Highly recommended!
The pool was a little small, but very stylish, and it was fantastic to be able to swim above the treetops of Hanoi!
The pool was a little small, but very stylish, and it was fantastic to be able to swim above the treetops of Hanoi!
10
Mark
Дата отзыва: 01 сентября 2026
We experienced the most excellent service at the Aira Boutique Hotel. The staff here are amazing. Service always comes with a smile, a helpful gesture, and a polite and respectful tone.
The hotel was super clean and hygienic.
The location is fantastic for exploring all the local sites, including Train Street which is an experience you will not want to miss!
A small thing but the vanity mirror in the bathroom needed more light. Maybe replace it with an internally lit one.
A small thing but the vanity mirror in the bathroom needed more light. Maybe replace it with an internally lit one.
10
Julien
Дата отзыва: 30 августа 2026
Nous avons passé 5 nuits au Aira Boutique Hotel, lors de nos passages à Hanoï. Accueil très agréable, personnel très attentionné et chambres très confortables. La piscine est un plus. La localisation est parfaite pour visiter Hanoï. On se sent chez soi à chaque arrivée à l'hôtel.
10
Marta
Дата отзыва: 29 августа 2026
Fantastic staff, fantastic rooms - we liked it so much, we booked it again for our return to Hanoi after a few days travelling outside of the city. Excellent value for price as the rooms are very comfortable and luxurious! Close to everything but also very quiet too! And the pool is great for a quick dip mid day to get a respite from the heat!
10
Nicola
Дата отзыва: 27 августа 2026
Proximity to train street, excellent customer service and support. High quality hotel.
9
François
Дата отзыва: 25 августа 2026
L'emplacement, la sérénité, la piscine quand les jours sont torrides, la chambre spacieuse, le minibar, la salle de bain, le peignoir et les chaussons, le bar sur le toit
La force du sèche-cheveux bien trop faible.
La force du sèche-cheveux bien trop faible.
10
Lucie
Дата отзыва: 25 августа 2026
Excellent location, near train street.
Very friendly staff, who couldn’t do enough for you.
Impressive value for money.
Will return again.
Nothing
Nothing
9
Jules
Дата отзыва: 23 августа 2026
Great location near Train street. Friendly staff. Our room was clean, the bed and pillows were comfortable and buffet was decent. We stayed in room 308 so had access to a teeny balcony and window we could open. Air con was really quiet and good. We would love to stay again
Television kept turning on randomly in the night, we finally figured this was something to do with the set top box and sorted it. Shower a little leaky
Television kept turning on randomly in the night, we finally figured this was something to do with the set top box and sorted it. Shower a little leaky
10
Marie-hélène
Дата отзыва: 22 августа 2026
Excellent accueil, charme, piscine, superbe situation géographique avec plan de ville à disposition, chambres très confortables, rooftop avec chouette bar et belle vue.
Eau de la piscine un peu trouble.
Eau de la piscine un peu trouble.
8
C
Дата отзыва: 22 августа 2026
Grandezza della camera e arredamento, gentilezza dello staff, pulizia e la colazione.
10
Gabillet
Дата отзыва: 18 августа 2026
L’équipe aux petits soins! Une certaine Suzy a réglé mille points par whatsapp: commande de voiture, late check out arrangeant dans une chembre moins cher … le resto est très bon. Les chambres sont très belles.
Rien
Rien
9
Lindsey
Дата отзыва: 17 августа 2026
Great location and lovely large rooms. Free drinks in the mini bar which the staff kindly swapped for sugar free. Good breakfast and the food in the restaurant was great.
The gym was very small.
The gym was very small.
1
Stephane
Дата отзыва: 15 августа 2026
...
Le service de l'hotel. Incapable de nous aider à faire des réservations. Les photos sont complètement mensongères! Faites attention! La piscine est plus un jaccuzo qu'une piscine (par rapport à sa taille) La salle de sport à 2 tapis pour courir et 2 autres engins. C'est pathétique...et pas de climatisation! Nous avions pris des chambres communicantes via un couloir qui pouvait être fermé à clé. Le personnel de l'hotel est rentré 3 fois dans ce couloir sans prévenir alors que c'est censé être du privé! Ils n'ont pas d'espace de rangement et donc toutes leurs affaires de nettoyage traine devant les ascenseurs! L'hotel devrait être un 3 étoiles grand max! J'ai fait 10 hotels en 3 semaines de trip! Que des 5 étoiles. Celui-ci était catastrophique!
Le service de l'hotel. Incapable de nous aider à faire des réservations. Les photos sont complètement mensongères! Faites attention! La piscine est plus un jaccuzo qu'une piscine (par rapport à sa taille) La salle de sport à 2 tapis pour courir et 2 autres engins. C'est pathétique...et pas de climatisation! Nous avions pris des chambres communicantes via un couloir qui pouvait être fermé à clé. Le personnel de l'hotel est rentré 3 fois dans ce couloir sans prévenir alors que c'est censé être du privé! Ils n'ont pas d'espace de rangement et donc toutes leurs affaires de nettoyage traine devant les ascenseurs! L'hotel devrait être un 3 étoiles grand max! J'ai fait 10 hotels en 3 semaines de trip! Que des 5 étoiles. Celui-ci était catastrophique!
10
Ruby
Дата отзыва: 12 августа 2026
The staff made the trip! They were so helpful with assisting in transfers to helping with our luggage and always had someone available no matter the time of time of day. The location was fab!
7
Courtiade
Дата отзыва: 11 августа 2026
roof top / très bien placé
piscine peu sexy
piscine peu sexy
9
Noinika
Дата отзыва: 11 августа 2026
Perfect location in a quieter part of the quarter with the loveliest staff!
10
Graham
Дата отзыва: 10 августа 2026
Location and comfort. Good access to train street and the old quarter
Nothing. It was my second visit
Nothing. It was my second visit
8
Lionel
Дата отзыва: 10 августа 2026
La location est parfaite
A proximité aussi bien de la vieille ville que du quartier français on peut tout visiter à pied
10
Karlien
Дата отзыва: 10 августа 2026
Mooi, vrij klein hotel, in het centrum van Hanoi. Goede kamers, heel lekker ontbijt, heel vriendelijk personeel. Zeer goed gelegen, dicht bij het oude centrum en vlakbij train street.
10
Séverine
Дата отзыва: 10 августа 2026
Tout! Le personnel, la literie, les chambres, la localisation, le bar, la piscine
10
Yago
Дата отзыва: 09 августа 2026
Las habitaciones eran impecables y el desayuno muy bueno también.
El gimnasio era un pequeño y con equipamiento limitado.
El gimnasio era un pequeño y con equipamiento limitado.
9
Natasha
Дата отзыва: 07 августа 2026
Lovely hotel. Amazing staff.
Easy walk to Train St
10
Laurianne
Дата отзыва: 06 августа 2026
Le personnel est très accueillant et attentionné .
La localisation est très agréable.
9
Brice
Дата отзыва: 03 августа 2026
Un emplacement super pour profiter du centre d’Hanoi, à quelques pas de la rue du train et du centre historique.
Les enfants ont bien profité de la piscine (même si elle n’est pas hyper grande).
C’était très propre, très confortable.
Personnel aux petits oignons.
Il faudrait simplement rajouter quelques rangement de plus dans les chambres et 2-3 portes serviettes (quand on en est à demander ça, c’est que pour tout le reste on est vraiment très bien =)… )
Il faudrait simplement rajouter quelques rangement de plus dans les chambres et 2-3 portes serviettes (quand on en est à demander ça, c’est que pour tout le reste on est vraiment très bien =)… )
9
David
Дата отзыва: 01 августа 2026
Really comfortable and clean room. Good location just outside the old town. Exceptional customer service.
Aircon is hidden in an alcove so doesn't work as effectively as it should.
Aircon is hidden in an alcove so doesn't work as effectively as it should.
9
Claire
Дата отзыва: 29 июля 2026
Lovely friendly staff, really good location walking distance to everywhere. Room was spacious and comfortable and really good value
10
Véronique
Дата отзыва: 28 июля 2026
Le personnel est vraiment adorable et très professionnel
L'hôtel est idéalement situé
La piscine,bien que petite,est très agréable
Et le restaurant de l'hôtel est à l'image du reste, excellent !
Une très belle expérience
Rien
Rien
10
Simon
Дата отзыва: 27 июля 2026
The aria Hotel was a lovely hotel, very nicely decorated beautiful rooms, very big spacious and very well decorated. We eat at the restaurant and the bar upstairs and that was great. The staff were super friendly. Couldn’t do enough for you and the food was really good.
The only feedback which is minimal really is that the pool just could’ve been bigger unfortunately it wasn’t really big enough for us all. Although we were only there for one night and so we had a fabulous meal and some great cocktails up on the rooftop bar instead. The staff were extremely accommodating.
The only feedback which is minimal really is that the pool just could’ve been bigger unfortunately it wasn’t really big enough for us all. Although we were only there for one night and so we had a fabulous meal and some great cocktails up on the rooftop bar instead. The staff were extremely accommodating.
8
Annemarie
Дата отзыва: 27 июля 2026
Prima kamer met fijn bed. Ontbijt met veel keuze. Aardig personeel. Handige locatie midden in Old Town.
10
Laura
Дата отзыва: 23 июля 2026
Late check in fini alle 12. Ci hanno concesso l’uso della doccia nella Spa anche dopo il check out. Stanza molto grande, silenziosa e con tende oscuranti perfette per un buon riposo.
10
Alexander
Дата отзыва: 21 июля 2026
The staff were absolutely lovely and so helpful. The place itself is beautiful and so close to the centre of the old quarter. There is a sky bar with great views over the city and a nice swimming pool too.
The sky bar was a little expensive in comparison to other bars in the area, but the place was brilliant all round.
The sky bar was a little expensive in comparison to other bars in the area, but the place was brilliant all round.
9
Ajeetha
Дата отзыва: 17 июля 2026
The location, room, staff and breakfast were excellent
Tiny pool
Tiny pool
9
Annette
Дата отзыва: 16 июля 2026
The beds and its sheets. Never sleepy better.
We had to change room due to smell of mould smell in the family room. We had a free upgrade which was lovely and saved the stay. I wouldn’t have stayed in the room being given to us first.
We had to change room due to smell of mould smell in the family room. We had a free upgrade which was lovely and saved the stay. I wouldn’t have stayed in the room being given to us first.
10
Jurgen
Дата отзыва: 15 июля 2026
Staff incredibly helpful and accommodating. Very stylish decor and great breakfast
Nothing I can think of
Nothing I can think of
10
Reiner
Дата отзыва: 13 июля 2026
Sehr gute Lage in der Altstadt. Sehr freundliches, hilfsbereites und aufmerksames Personal. Gutes Frühstück. Kleiner, aber netter überdachter Poolbereich auf dem Dach.
Der Pool könnte abends etwas länger als bis 20 Uhr geöffnet haben.
Der Pool könnte abends etwas länger als bis 20 Uhr geöffnet haben.
10
Jo
Дата отзыва: 13 июля 2026
空間寬敞舒適:房間格局很好,住起來完全沒有壓迫感,非常適合放鬆。
行程銜接完美:作為下龍灣返回河內後的休息站非常合適,可以好好整理行李。
交通便利:叫車前往內排機場的動線順暢,周邊機能也很不錯。離火車街非常近,走路5分鐘左右可到達。
服務態度:可以說是此生我遇到服務態度最好的飯店之一。去過歐洲各國以及台灣自己國旅都沒有遇到服務態度這麼好的。櫃檯會拿地圖詳細跟你介紹附近的旅遊景點。甚至在我們從下龍灣返回當天,還主動提出可免費借我們再次寄放行李(我們已不是預定此飯店)
下次若是帶家人或自己再回河內,一定還會選擇AIRA BOUTIQUE
無特別
無特別
9
Julie
Дата отзыва: 11 июля 2026
La nourriture , le lit immense et confortable , l’insonorisation des fenêtres, les serveuses du restaurant , l’emplacement de l’hôtel .
Rien
Rien
9
Peter
Дата отзыва: 08 июля 2026
Das Hotel hat eine hervorragende Lage in unmittelbarer Gehdistanz zur Train Street. Besonders vorzuheben ist das nette und hilfsbereite (!!) Personal als auch die authentische vietnamesische Küche im Essence Restaurant.
10
Oddrun
Дата отзыва: 07 июля 2026
Superhyggelig og hjelpsomt personale! Veldig fin beliggenhet i ytterkanten av Old Quarter, lett å komme seg rundt derfra. Fint og romslig rom. God frokost. Lett å anbefale videre:)
Det var ingenting vi ikke likte:)
Det var ingenting vi ikke likte:)
10
Jenni
Дата отзыва: 07 июля 2026
Wonderful place to stay. Close to everything and staff were just so kind
9
Marjorie
Дата отзыва: 02 июля 2026
Chambre et literie confortable - personnel super et très bon petit déjeuner
La piscine est en réalité petite avec que 6 transats pour tout le monde. Il m’a été impossible d’en profiter.
La piscine est en réalité petite avec que 6 transats pour tout le monde. Il m’a été impossible d’en profiter.
9
Nicola
Дата отзыва: 01 июля 2026
Location, rooms are nice and big- we were a family of three and there was space for us to move around in the room. Staff amazing.
10
Hatim
Дата отзыва: 27 июня 2026
La qualité des materiaux, le personnel et l’emplacement
Tout était bien
Tout était bien
10
Frédéric
Дата отзыва: 23 июня 2026
Établissement très agréable, chambre confortable, personnel très prévenant et disponible, petit déjeuner excellent, une piscine au 7e étage, très bon emplacement dans ville. C’est la troisième fois que nous séjournons dans cet établissement,
Rien de particulier.
Rien de particulier.
10
Loic
Дата отзыва: 21 июня 2026
La chambre était très belle. Le personnel de l’hôtel était à l’écoute, très souriant et chaleureux.
5
Alexis
Дата отзыва: 21 июня 2026
Good location for the city
Very bad smell in our room, mold and dirty shower amenities, the door, wall and crevices looked like they were never cleaned
Very bad smell in our room, mold and dirty shower amenities, the door, wall and crevices looked like they were never cleaned
10
Andrew
Дата отзыва: 14 июня 2026
In the old quarter near to train street. Staff very professional, helpful and polite. Breakfast was good with plenty of options and the Restaurant had good quality meals. The room was kept clean as was the rest of the hotel. Nice hotel in a great location.
Everything was good.
Everything was good.
8
Rachel
Дата отзыва: 13 июня 2026
Very good central location. Everything worked well.
The restaurant and bar felt quite sad and unloved.
The restaurant and bar felt quite sad and unloved.
10
Lennart
Дата отзыва: 09 июня 2026
De locatie is top, het personeel is lief en betrokken, het zwembad is heerlijk om even aan de Hanoi-hitte te ontsnappen, de skybar is dankzij barman Drake heel gezellig, het heeft goede kamers, fijne bedden, kortom: we waren heel blij dat we voor Aira hadden gekozen.
Amper iets op aan te merken, enige feedback: misschien is het slim om in de gym een bordje op te hangen dat gasten de deuren moeten sluiten, zodat de airco het koel kan houden. Nu stonden de deuren soms wagenwijd open, waardoor het op sommige momenten snikheet kon zijn hier.
Amper iets op aan te merken, enige feedback: misschien is het slim om in de gym een bordje op te hangen dat gasten de deuren moeten sluiten, zodat de airco het koel kan houden. Nu stonden de deuren soms wagenwijd open, waardoor het op sommige momenten snikheet kon zijn hier.
9
Louise
Дата отзыва: 07 июня 2026
Nice room. Friendly and helpfull staff. Breakfast good, but overpriced compared to the price level in Vietnam.
Breakfast good, but overpriced.
Breakfast good, but overpriced.
9
Laurent
Дата отзыва: 03 июня 2026
L emplacement à de pas du train... so fun! Entre le vieux quartier et les espaces verts Mausolée, Musée de la litterature, ... personnel très agréable parlant anglais, breakfast copieux, ma.decoration en générale dont ma chambre en angle, avec deux fenêtres sur chaque mur. Les massages à l hotel sont top!
Le Spa (piscine, sauna, hamam) est dans la moyenne sans plus.
Le Spa (piscine, sauna, hamam) est dans la moyenne sans plus.
10
Amanda
Дата отзыва: 03 июня 2026
The room was quiet and comfortable, and the staff is very kind and helpful. We definitely will be returning next time we are in Hanoi.
10
Shelly
Дата отзыва: 03 июня 2026
Fantastic location to Train St - only a 2 minute walk. The breakfast buffet was beautiful and the staff could not do enough for you. We will be back.
10
Patrick
Дата отзыва: 02 июня 2026
Staff are very welcoming and helpful, breakfast is excellent , We had eaten twice in the restaurant for dinner and would say best meals we had in Vietnam
10
Mana
Дата отзыва: 31 мая 2026
帰りが深夜便だったため、お願いするとチェックアウト後にも関わらずシャワーを貸してくれたり、飲み物まで出してくださった。プールやメニュー豊富な朝食も大満足で、安すぎると感じるくらいスタッフの対応含め完璧でした‼︎
10
Josephine
Дата отзыва: 31 мая 2026
Meget flot hotel, personalet var meget hjælpsomme og det var en fantastisk beliggenhed i forhold til Train Street og andre seværdigheder i byen.
7
Ashraf
Дата отзыва: 30 мая 2026
The location is very good just 4 mins from train street and like 7 mins from old quarter , staff helpful and decent
The room was pretty nice with complementary soft drinks In Mini bar
I tried the spa was really nice and they give discount for it
Breakfast can be better , options very limited and they charge for latte or any coffee rather than Vietnamese coffee, also they can add AC to the restaurant as it’s hot during the day The rooftop can be better
Breakfast can be better , options very limited and they charge for latte or any coffee rather than Vietnamese coffee, also they can add AC to the restaurant as it’s hot during the day The rooftop can be better
10
Roslyn
Дата отзыва: 27 мая 2026
Great variety, vegetarian options offered which is a terrific surprise. Wonderful staff, professional and friendly.
9
Alessia
Дата отзыва: 25 мая 2026
Struttura con arredamento stupendo, staff super efficiente, cibo ottimo sia a colazione che a scelta.
Posizione ottima perché appena fuori dall'intenso caos del quartiere vecchio.
Piscina un po' piccola ma suggestiva.
Abbiamo avuto un upgrade gratuito, gentilissimi.
Ci ritornerò sicuramente se dovessi ritrovarmi ad Hanoi.
8
Kerstin
Дата отзыва: 24 мая 2026
My only disappointment was crappy small balcony with obstructed view - otherwise lovely room & enjoyed the pool & breakfasts
9
Melanie
Дата отзыва: 23 мая 2026
Very comfortable and elegant hotel with a very helpful kind staff and a good restaurant. A little hidden gem.
10
H
Дата отзыва: 22 мая 2026
Alt! God service, alle ansatte var hyggelig. Rent og fint. Veldig sentralt nær togskinnene.
Bassengvannet var litt for kaldt.
Bassengvannet var litt for kaldt.
7
Mcb2
Дата отзыва: 22 мая 2026
L'amabilité du personnel malgré un abord trop directif
La chambre si elle ne présentait pas. de multiples problèmes
La frenchise du manager qui nous a dédommagé
Le surclassement dans une chambre connue visiblement comme truffée de problème
Le surclassement dans une chambre connue visiblement comme truffée de problème
10
Rudolf
Дата отзыва: 20 мая 2026
Best place we stayed in our trip in Asia. And the best are the people working at the reception and in the restaurants. They have a sense of taking care of guests. Can not recommend it more. Many thanks 🙏
9
Thomas
Дата отзыва: 15 мая 2026
Hôtel qui coche toutes les cases : emplacement (près du Street Train, du quartier historique), piscine, roof-top etc.
Le personnel est très accueillant et conciliant - boissons à réception, garde de bagages etc.
Bien que cela ait été précisé au moment de la réservation, nous aurions apprécié avoir le petit-déjeuner inclus dans le prix
Bien que cela ait été précisé au moment de la réservation, nous aurions apprécié avoir le petit-déjeuner inclus dans le prix
8
Audrey
Дата отзыва: 14 мая 2026
Bon emplacement près des sites touristiques, piscine agréable mais petite avec peu de transat, belle terrasse sur le toit, chambre spacieuse avec petit balcon.
Bonne manager qui nous a offert le petit déjeuner car il y avait eu un couac avec ma carte bancaire lié à l’hôtel. Bon petit déjeuner
Nonchalance du personnel compensée par la compétence de la manager
Nonchalance du personnel compensée par la compétence de la manager
9
Irina
Дата отзыва: 14 мая 2026
Nice hotel, good swimming pool, nice breakfasts. A litte far from the old town, but it was okay for us. Free bicycles rental.
The shuttle bus to the old town and to the beach operates only couple hours a day, not convenient at all. You have to spend the whole day (like 6-7 hours) on the beach (during the hottest period of the day) of in the old town, or to go by taxi or on foot one way. If I knew it before, maybe I would choose another hotel.
The shuttle bus to the old town and to the beach operates only couple hours a day, not convenient at all. You have to spend the whole day (like 6-7 hours) on the beach (during the hottest period of the day) of in the old town, or to go by taxi or on foot one way. If I knew it before, maybe I would choose another hotel.
8
Domenico
Дата отзыва: 13 мая 2026
Perfekte Lage. 2 mins zur Train street, 10 Minuten zum Mausoleum
Ziemlich abgetanzte Zimmer, Schimmelgeruch, Haare von den vorherigen Bewohnern überall!! Besser putzen!!!
Ziemlich abgetanzte Zimmer, Schimmelgeruch, Haare von den vorherigen Bewohnern überall!! Besser putzen!!!
10
Rebecca
Дата отзыва: 13 мая 2026
Beautiful property and staff so friendly and excellent location.
NA
NA
9
Martin
Дата отзыва: 13 мая 2026
Close to train street, rooms were modern and clean
Nothing all good
Nothing all good
10
Scuba
Дата отзыва: 10 мая 2026
Top notch staff. Welcoming, warm, attentive and a wealth of knowledge.
The facilities served us well and the location is fantastic for those wishing to experience the variables of Hanoi.
I was only there to enjoy it for four days.
I was only there to enjoy it for four days.
10
Emilie
Дата отзыва: 10 мая 2026
Great location and the staff were very friendly and helpful!
Nothing.
Nothing.
10
Paula
Дата отзыва: 09 мая 2026
From check in to check out the experience was great. The staff were attentive and friendly, the rooms were clean and spacious and the food was very good.
The pool seating area was rather small. It would be nice if the lobby bar had been open, even if for just self-service coffee, tea, water, etc. The lobby is such a pretty area.
The pool seating area was rather small. It would be nice if the lobby bar had been open, even if for just self-service coffee, tea, water, etc. The lobby is such a pretty area.
10
Marlene
Дата отзыва: 07 мая 2026
Great location, staff very helpful and good breakfast
Nothing
Nothing
10
Eva-v91
Дата отзыва: 06 мая 2026
Le style de l'hôtel, les chambres confortables, la gentillesse et l'efficacité du personnel, le restaurant,, le petit déjeuner, l'emplacement idéal.
9
Iain
Дата отзыва: 05 мая 2026
Lovely central hotel in Hanoi. Rooms modern and big. Very close to train street and easy walking distance to all sites. Biggest bonus is the beautiful skytop bar overlooking the city.
Many rooms don’t come with a view but that’s to be expected as not a city with tall buildings
Many rooms don’t come with a view but that’s to be expected as not a city with tall buildings
8
Amanda
Дата отзыва: 05 мая 2026
The location was great. Just on the edge of the Old Quarter and really close to Train St. The street was very pretty and felt safe.
The art deco decor, pool and restaurant. The room was comfortable and the staff very helpful.
The art deco decor, pool and restaurant. The room was comfortable and the staff very helpful.
9
Lindsay
Дата отзыва: 04 мая 2026
Everything was great. The location , the room, the restaurant and the staff. Suzy could not do enough to help us.
Suzy organised a free tour for us with volunteers that want to practice their English.
Mina was lovely in the restaurant and chatted to us all about Hanoi.
We highly recommend this hotel.
Nothing much. We did not use the pool as it seemed quite isolated
Nothing much. We did not use the pool as it seemed quite isolated
10
Blake
Дата отзыва: 02 мая 2026
Amazing hotel. The best part about our stay was the staff. Absolutely amazing service quality. Staff were the favourite part of our stay.
9
Tanya
Дата отзыва: 02 мая 2026
Great location, quiet at night,great food places,train str and Old quarter nearby
Staff was all amazing, getting your clothes washed at hotel very easy and good
Housekeeping was always friendly and made my room comfortable and enjoyable.
Even joined a jewellery making day walking distance,Silver soul Vietnam,try this.
Easy walking to good food,shops or sightseeing spots,like museums
Definitely will stay here again!
8
Matthew
Дата отзыва: 30 апреля 2026
Very friendly staff, especially Tony on the front desk, who helped us with restaurant recommendations and transport.
Great breakfast with made to order hot food options.
Very close to train street and the hustle and bustle of town, but not in the centre so not as noisy!
Very comfy bed, we slept very well.
10
Bidou54
Дата отзыва: 30 апреля 2026
Le personnel est particulièrement accueillant et attentif à vos demandes. La chambre est très bien. Le petit déjeuner fabuleux, avec des jeunes filles aux petits soins avec vous. Piscine agréable après une journée de marche et bar roof top super. Emplacement vraiment bien, tout est faisable à pieds.
9
Charlotte
Дата отзыва: 30 апреля 2026
Great location, friendly staff
Nothing really
Nothing really
10
Martin
Дата отзыва: 28 апреля 2026
Hotel was wonderful and literally down the road from train street.
Room was very comfortable and had great amenities.
Hotel is close to centre and we found it easy to walk around without need for taxis etc.
Rooftop bar was really nice and relaxing.
Staff were all friendly and very helpful.
Would highly recommend this hotel.
Nothing it was wonderful
Nothing it was wonderful
10
Lynda
Дата отзыва: 27 апреля 2026
The friendlyness of the staff at Aira Boutique in Hanio where fabulous. Tge right mix of professional, helpful & friendly. They have it spot on.
Jane at reception was very helpful prior to & during our staff.
We ate their on our first night & had an tasty meal, served well, quickly & with a story about the cocunut my husbands food was served in.
We had a swim, breakfast, massage in the spa, rooftop bar so i think we used all the facitlities & no complaints any where.
Thank you for making our first few nights in Vietnam, easy, relaxing & comfortable.
A quiet space in the madness of Hanoi.
Nothing.
Nothing.
7
Timothy
Дата отзыва: 27 апреля 2026
De locatie is top , alles eigenlijk op loopafstand als je niet bang bent voor alle scooters 🤪
De staff geven je een zeer welkom gevoel en zijn bereid de extra mile te gaan.
Waren ons dochtertjes geboorte konijn en mijn eigen IPad 🙈 vergeten , ze hebben ze gelukkig gevonden en 3 dagen bewaard totdat we 3 dagen later terug waren in Hanoi..
Beetje karig ontbijt voor een toch wel prijzig hotel
Beetje karig ontbijt voor een toch wel prijzig hotel
7
Piet
Дата отзыва: 26 апреля 2026
Personeel was vriendelijk. Leuk zwembad.
Straatgeluid in de kamer was storend. Vijf ligzetels is wat weinig.
Straatgeluid in de kamer was storend. Vijf ligzetels is wat weinig.
8
Laetitia
Дата отзыва: 22 апреля 2026
L'hôtel est charmant. Les chambres confortables et le personnel est très agréable. Le vrai gros plus du Aira Boutique Hotel, c'est son petit-déjeuner : nos seulement il est varié, mais aussi excellent !
Malgré la qualité du restaurant de l'hôtel (il est très bon), les prix me semblent légèrement élevés par rapport à d'autres restaurants dans Hanoi.
Malgré la qualité du restaurant de l'hôtel (il est très bon), les prix me semblent légèrement élevés par rapport à d'autres restaurants dans Hanoi.
10
Laurence
Дата отзыва: 22 апреля 2026
L’accueil. La décoration. La propreté. Tout était parfait
6
Deyan
Дата отзыва: 21 апреля 2026
Lage ist günstig, nettes Personal
Das ganze Hotel ist extrem schlecht belüftet, die Gänge riechen muffig, unser Zimmer war so schlecht belüftet dass es Schimmel in der Klimaanlage gab. Auch die Fugen in der Dusche und die Jalousie im Bad war mit Schimmel bedeckt. In der Preisklasse sollte eine Klimaanlage regelmäßig gereinigt werden und im Bad die Fugen mit geputzt werden
Das ganze Hotel ist extrem schlecht belüftet, die Gänge riechen muffig, unser Zimmer war so schlecht belüftet dass es Schimmel in der Klimaanlage gab. Auch die Fugen in der Dusche und die Jalousie im Bad war mit Schimmel bedeckt. In der Preisklasse sollte eine Klimaanlage regelmäßig gereinigt werden und im Bad die Fugen mit geputzt werden
9
Julian
Дата отзыва: 21 апреля 2026
Located just one minute walk from Train Street. Extensive breakfast buffet. Sky Bar had good views over the city.
Pool was very much an exercise pool and accessed through the gym. There was a mobile phone mast located very close to and at the same level as the Sky Bar seating.
Pool was very much an exercise pool and accessed through the gym. There was a mobile phone mast located very close to and at the same level as the Sky Bar seating.
9
M
Дата отзыва: 20 апреля 2026
Natuurlijk mr. Tony en het hele team! Fijne sfeer in het hotel, leuke schone kamer, bedden ok.Portier loste zelfs voor ons logistiek problemen naar Noord Vietnam op, superlocatie vlakbij ( loopbaar)Old Town, bank en met Grab andere bezienswaardigheden in kwartier goed te doen.
Ontbijt uitgebreid
Kamerdeur kiert wat gehoriger maakt naar de gang toe. Koffie in ijzeren kan op warmhoudplaatje, voor verbetering vatbaar
Kamerdeur kiert wat gehoriger maakt naar de gang toe. Koffie in ijzeren kan op warmhoudplaatje, voor verbetering vatbaar
10
Shlomit
Дата отзыва: 19 апреля 2026
The staff were amazing and very helpful and welcoming
Great location
9
Miriam
Дата отзыва: 17 апреля 2026
Very friendly and flexible service
Nice restaurant
Breakfast buffet could have some more Western options
Breakfast buffet could have some more Western options
9
Robert
Дата отзыва: 14 апреля 2026
The service from the staff was excellent across the whole hotel and nothing was too much trouble. The breakfast offered a great range and something for all tastes.
The pool is tiny and there are just 5 sun beds. The hotel photos don’t show this very accurately and make the facility look a lot bigger than in reality. If having a pool and somewhere to relax is important to you then you might want to consider going somewhere else. However, the location made up for this in my eyes so it is impotent to get the right balance for yourself
The pool is tiny and there are just 5 sun beds. The hotel photos don’t show this very accurately and make the facility look a lot bigger than in reality. If having a pool and somewhere to relax is important to you then you might want to consider going somewhere else. However, the location made up for this in my eyes so it is impotent to get the right balance for yourself
10
Marina
Дата отзыва: 13 апреля 2026
Très bel hotel, au centre et proche du "Train Street". Service impeccable, très belle chambre et propre. Nous avons adoré.
9
Edward
Дата отзыва: 13 апреля 2026
Great location and quality of accommodation. The restaurant is first class. The staff kindly prepared the room specially as it was our honeymoon!
10
Julie
Дата отзыва: 11 апреля 2026
Beautiful aesthetically pleasing hotel in a fantastic location close to Train Street and great alleyways full of good food.
10
Jessica
Дата отзыва: 10 апреля 2026
Fantastic - excellent customer service! From the moment we stepped into the hotel and when we left. Room was stunning snd clean. Location - right next to Train Street
8
Donna
Дата отзыва: 10 апреля 2026
The bed was so comfy and the rooms were clean . Staff were lovey . Pool area was a bit small but other than that it was a great stay . Location , breakfast and service was excellent
9
Daniela
Дата отзыва: 07 апреля 2026
Das Personal ist extrem freundlich, kompetent und hilfsbereit. Das Frühstück wird großteils frisch zubereitet und ist sehr gut.
Die Klimaanlage in unserem Zimmer hat etwas laut gerattert und nicht ordentlich gekühlt. Der französische Balkon ist wirklich nur winzig. Beim Pool gibt es nur 3 Liegestühle.
Die Klimaanlage in unserem Zimmer hat etwas laut gerattert und nicht ordentlich gekühlt. Der französische Balkon ist wirklich nur winzig. Beim Pool gibt es nur 3 Liegestühle.
10
Kathy
Дата отзыва: 04 апреля 2026
Location was perfect for accessing Train Street and the many shops and restaurants of the old town. Excellent breakfast.
10
Lam
Дата отзыва: 03 апреля 2026
The room was wonderful, but the staff were even better. From the moment we checked in to the moment we checked out, they provided us with the most attentive and thoughtful service we could ask for. Recommedations of local attractions, restaurants, services, etc. were all provided to us. The room was restocked with free water bottles and soft drinks daily as well. The location was very convenient in that it is located on a large road, allowing for your Grab or taxi drivers to easily pull over and pick you up. There is a bank atm down the block in case you need to withdraw money. Also, the old quarter of Hanoi is just a short walking distance away, so it is very explorable on foot.
I don’t have any complaints about the room, facilities, or services provided. I thought everything was exceptional and would recommend this hotel to everyone.
I don’t have any complaints about the room, facilities, or services provided. I thought everything was exceptional and would recommend this hotel to everyone.
6
Blandine
Дата отзыва: 01 апреля 2026
L'emplacement, la piscine
La chambre sombre, donnant sur un mur, l'odeur d'humidité à force de ne pas recevoir d'air extérieur. Le bar trop cher.
La chambre sombre, donnant sur un mur, l'odeur d'humidité à force de ne pas recevoir d'air extérieur. Le bar trop cher.
8
Alan
Дата отзыва: 31 марта 2026
Location is good
The furniture in the room is quite old and my view out the window was directly at a wall.
The furniture in the room is quite old and my view out the window was directly at a wall.
10
Deborah
Дата отзыва: 31 марта 2026
Hotel very well situated close to train street and old quarter. Staff couldn’t do enough to help us. Whether organising taxis or trips before we even got there or always on hand with excellent service. Breakfast had a great choice and the pool was good to cool off. The bar made great cocktails and had a lovely view of Hanoi skyline. Even let us store our luggage whilst we went on a 2 day cruise of Ha Long Bay with the offer of wash rooms and shower on our return before the next stage of our journey. Would highly recommend this hotel.
Nothing
Nothing
10
Daniel
Дата отзыва: 30 марта 2026
Location was great!
Breakfast and dinner really good, rooftop bar was very nice. Staff did a great job
Wifi was very slow
Wifi was very slow
9
Deborah
Дата отзыва: 29 марта 2026
Great location, fantastic staff who could not be more helpful. Nice breakfast
Area around pool v small as was gym.
Area around pool v small as was gym.
10
Lizette
Дата отзыва: 29 марта 2026
Perfect location, close to train street and other attractions, amaxing breakfast selection and probably the friendliest team of staff members!
Nil
Nil
8
Limor
Дата отзыва: 26 марта 2026
מלון נהדר, חדרים גדולים, מיקום מרכזי ליד רחוב הרכבת , שירות מצויין של הצוות. מסעדת המלון נהדרת, ארוחת בוקר טובה, מתחשבת בסוגי תזונה.
בחדר השני שהזמנו היה ריח חזק של רטיבות, החליפו לנו חדר. זרם המים חלש
בחדר השני שהזמנו היה ריח חזק של רטיבות, החליפו לנו חדר. זרם המים חלש
7
Jana
Дата отзыва: 24 марта 2026
Die Lage des Aira Boutique Hotels ist wirklich fantastisch! In wenigen Minuten ist man mittendrin in Trubel der Altstadt von Hanoi, eine kleine Walking Street mit vielfältiger Gastronomie ist quasi direkt um die Ecke. Auch die Train Street ist innerhalb von nur 3 Minuten fußläufig zu erreichen, so ist man mittendrin im Zauber dieser wunderbaren Stadt. Unser Zimmer war sehr geräumig, die Betten waren unfassbar bequem. In der Minibar gab es jeden Tag kostenloses Mineralwasser und gekühlte Cola, auch Kaffee und Tee für den Start in den Tag wurden immer kostenfrei angeboten. Die Mitarbeiter an der Rezeption waren bemüht, jedem Wunsch nachzugehen und brachten auch zu später Stunde gern noch Eiswürfel aufs Zimmer oder halfen uns bei der Besorgung einer besonderen Sonnencreme für unseren Sohn. Alles in allem ein wirklich tolles, kleines Hotel, besonders geeignet, wenn man Hanoi zu Fuß erkunden und in der Nähe der Altstadt sein möchte, ohne mitten im Gewühl übernachten zu wollen.
Das Hotel ist vielleicht etwas in die Jahre gekommen, und die Bilder im Internet sind etwas vielversprechende als das, was man vor Ort vorfindet. Bei den Zimmern kann man dies nicht sagen, aber die Skybar und auch der Pool waren nicht das, was wir aufgrund der Beschreibung im Internet erwartet hätten. Das Frühstück war für den Preis okay, aber gerade in Asien haben wir egal ob in Thailand, auf Bali oder Singapur, andere, größere und sehr vielfältigere Frühstücksbuffets erlebt. Der Pool ist leider etwas klein, leider auch nicht geheizt. Die drei liegen am Pool bieten für die Gäste, die vielleicht nach einer Tour durch Stadt etwas entspannen möchten, nicht genügend Platz. Es leider auch fehlt: ein gemütlicher Rückzugsort wie ein Garten oder eine gemütliche Bar im Inneren des Hotels. Die Lobby ist okay, aber wenn man sich etwas zurückziehen möchte und vielleicht etwas ausruhen möchte, bleibt leider nur das Zimmer oder die Skybar oder die Sessel in der Lobby.
Das Hotel ist vielleicht etwas in die Jahre gekommen, und die Bilder im Internet sind etwas vielversprechende als das, was man vor Ort vorfindet. Bei den Zimmern kann man dies nicht sagen, aber die Skybar und auch der Pool waren nicht das, was wir aufgrund der Beschreibung im Internet erwartet hätten. Das Frühstück war für den Preis okay, aber gerade in Asien haben wir egal ob in Thailand, auf Bali oder Singapur, andere, größere und sehr vielfältigere Frühstücksbuffets erlebt. Der Pool ist leider etwas klein, leider auch nicht geheizt. Die drei liegen am Pool bieten für die Gäste, die vielleicht nach einer Tour durch Stadt etwas entspannen möchten, nicht genügend Platz. Es leider auch fehlt: ein gemütlicher Rückzugsort wie ein Garten oder eine gemütliche Bar im Inneren des Hotels. Die Lobby ist okay, aber wenn man sich etwas zurückziehen möchte und vielleicht etwas ausruhen möchte, bleibt leider nur das Zimmer oder die Skybar oder die Sessel in der Lobby.
9
Julio
Дата отзыва: 23 марта 2026
Beautiful room , within walking distance of old town. Lovely base to see Hanoi from.
10
Richard
Дата отзыва: 21 марта 2026
Incredible staff, always accommodating!
The property was clean, in a nice part of town, and incredible staff.
The property was clean, in a nice part of town, and incredible staff.
10
Mansfield
Дата отзыва: 21 марта 2026
The staff were fantastic
The food was unbelievable
N/A
N/A
8
Helen
Дата отзыва: 20 марта 2026
We really enjoyed our stay at this very pleasant hotel. The location, the food and, most of all, the staff were superb.
The pool is something of a token gesture, so in the end we didn’t use it.
The pool is something of a token gesture, so in the end we didn’t use it.
9
Charlotte
Дата отзыва: 19 марта 2026
- friendly staff
- comfortable room
- good breakfast
- good location, close to train street
8
Diane
Дата отзыва: 18 марта 2026
Lovely room - spacious and nicely decorated. Food in the restaurant was really good and it was open all day. Staff were friendly and very welcoming. Rooftop bar with great views over Hanoi and nice pool, even though it was too cold to use it when we visited. The location means it’s very quiet yet only 5 minutes to Train Street.
9
Stephanie
Дата отзыва: 13 марта 2026
From check in to check out, the staff was top notch. The restaurant was delicious. I had the 3 course lunch and it was beautifully prepared and just as delicious. The bed was very comfortable. It was quiet. I used the gym and it was clean and in good working order.
9
M
Дата отзыва: 11 марта 2026
Locatie is om de hoek van o.a. Trainstreet, Old Quarter. Verder gelegen stukken goed te doen via Grab of taxi die hotel graag voor je regelt. Hygiëne is goed, personeel is zeer betrokken en welwillend, Ontvangst warm nadat we een zeer vervelende Booking taxi ervaring vanaf vliegveld hadden gehad.
Ontbijt is volledig met warm/koud alleen de standaard koffie die in de kan op een plaatje pruttelt niet echt lekker maar tegen betaling is Cappuccino etc te bestellen. Bedden zijn goed, kamers leuk ‘ Boutique’ ingericht.
Enig minpuntje is de gehorigheid
Enig minpuntje is de gehorigheid
10
Mike
Дата отзыва: 10 марта 2026
Staff, room and overall service was exceptional.
10
Deborah
Дата отзыва: 10 марта 2026
We stayed three times and each time even better
All good
All good
9
Dennis
Дата отзыва: 10 марта 2026
The hotel is in a great location, within walking distance of all the main sights. The room was spacious and the bed was very comfortable.
In addition, the staff go the extra mile to make your stay as pleasant as possible.
Highly recommended!
8
Hadida
Дата отзыва: 09 марта 2026
Le personnel est top, le roof top très bien, emplacement central, mais un peu bruyant
Comme tous les hôtels du centre assez bruyant
Comme tous les hôtels du centre assez bruyant
8
Barbara
Дата отзыва: 09 марта 2026
This was the nicest hotel of the three we stayed at in Hanoi. Room was pretty but very small.
Room was small and balcony that we paid extra for so tiny it was unusable.
Room was small and balcony that we paid extra for so tiny it was unusable.
10
Leisa
Дата отзыва: 05 марта 2026
We had a wonderful stay at Aira Boutique Hotel in Hanoi. The level of service was excellent, with friendly and thoughtful staff who made us feel genuinely welcome throughout our visit. Our room was beautiful and very clean, and the hotel itself is in a fantastic location—close enough to the Old Quarter to explore easily, yet quiet and peaceful at night. It’s also just a short walk to Train Street and several other interesting sights. A lovely place to stay in Hanoi and we would happily return.
Nothing
Nothing
8
Mia
Дата отзыва: 05 марта 2026
Schöne Unterkunft an sehr zentraler Location - wir konnten von dort fast alles zu Fuss machen. Sehr freundliches, aufmerksames Personal und sauberes Zimmer. Dachterasse bietet tollen Blick über die Stadt. Preis-Leistung stimmt für uns hier ganz klar.
Hatte extra ein Zimmer mit Fenster gebucht. Leider haben wir dann direkt (max. 20 cm Abstand) an eine andere Hauswand geschaut und hatten daher kaum Tageslicht oder frische Luft. Etwas schade aber nicht weiter schlimm.
Hatte extra ein Zimmer mit Fenster gebucht. Leider haben wir dann direkt (max. 20 cm Abstand) an eine andere Hauswand geschaut und hatten daher kaum Tageslicht oder frische Luft. Etwas schade aber nicht weiter schlimm.
10
Audrey
Дата отзыва: 04 марта 2026
Le personnel est vraiment très gentil et au petit soin. La chambre est vriment très bien, très propre. Le petit déj fabuleux.
10
Deborah
Дата отзыва: 03 марта 2026
Everything and Tony the receptionist outstanding
All good
All good
10
Jordan
Дата отзыва: 03 марта 2026
Fantastic location for multiple attractions with Train street a 2 minute walk away.
Staff were friendly and attentive going the extra mile always.
10
Peter
Дата отзыва: 02 марта 2026
Excellent service, very friendly, great rooms and facilities.
N/a
N/a
9
Mark
Дата отзыва: 25 февраля 2026
Restaurant for breakfast and dinner was excellent. Staff were excellent.
Nothing
Nothing
10
Susan
Дата отзыва: 25 февраля 2026
The room had a lovely aspect & its juliet balcony was very pleasing!
The room was comfortable & quiet & housekeeping was excellent.
Breakfast & restaurant meals were of a high standard & very tasty.
Reception staff were always helpful & friendly.
All the staff went out of their way to give excellent service
Great location with an easy walk to all the points of interest
An oasis in the hustle & bustle of Hanoi.
Highly recommended
Everything was very nice
Everything was very nice
10
Nicholas
Дата отзыва: 25 февраля 2026
Very comfortable, well located for old town and major sites, really friendly and helpful staff.
Nothing.
Nothing.
9
S
Дата отзыва: 23 февраля 2026
Beautiful and clean, staff were so helpful and overall just so lovely! Location was brilliant, 2 minutes walk to train street and approx 15 mins to old quarter. Quiet and peaceful, great shower and complimentary drinks in minibar also.
Pool unheated and very cold so couldn’t go in with my baby (whole reason I booked a hotel with a pool). Food average and expensive in restaurant, you’ll find better in Hanoi.
Pool unheated and very cold so couldn’t go in with my baby (whole reason I booked a hotel with a pool). Food average and expensive in restaurant, you’ll find better in Hanoi.
10
Emma
Дата отзыва: 22 февраля 2026
La habitación era muy bonita y acogedora. La ubicación del hotel también es muy buena.
El desayuno también fue muy bueno y el personal siempre estuvo atento a nuestras necesidades, incluso nos prepararon comida vegetariana al momento para poder disfrutar de pleno el desayuno.
El masaje que me hice en el spa. Fui con unos amigos y su experiencia fue muy buena aunque la mia fue muy deficiente. Lo comente en recepción y aceptaron el feedback muy bien e incluso me hicieron un descuento por la pobre experiencia que tuve. Fue algo puntual y aislado.
El masaje que me hice en el spa. Fui con unos amigos y su experiencia fue muy buena aunque la mia fue muy deficiente. Lo comente en recepción y aceptaron el feedback muy bien e incluso me hicieron un descuento por la pobre experiencia que tuve. Fue algo puntual y aislado.
10
Dana
Дата отзыва: 21 февраля 2026
Friendly helpful staff, clean comfortable setting. Close to all attractions
Nil
Nil
8
Alicia
Дата отзыва: 21 февраля 2026
Muy buena ubicación. Te ofrecen un té nada más llegar. Personal muy amable y atento. Cama cómoda.
Nuestra habitación olía un poco a humedad. El gimnasio no se permite hacer una sesión de deporte porque es diminuto.
Nuestra habitación olía un poco a humedad. El gimnasio no se permite hacer una sesión de deporte porque es diminuto.
9
Christine
Дата отзыва: 20 февраля 2026
Emplacement très bien Jolie chambre bon petit déjeuner- Personnel agréable
10
Lacey
Дата отзыва: 20 февраля 2026
The room was lovely: clean, comfortable, well-appointed. The staff was smart, kind and helpful. The spa was INCREDIBLE—I had two massages and a facial in two days. Best massages of my life courtesy of Lan (I believe that was her name, my memory is bad!). The cafe is lovely and has a wonderful, knowledgable staff and great food (lots of options for Western food, but even better: lots of Vietnamese options for breakfast!). The rooftop bar has an incredible view and a kind, funny staff (shout out to Nathan!). Christine at the front desk is quite brilliant and she went above and beyond to help us.
N/A I loved it!
N/A I loved it!
6
Bernard
Дата отзыва: 16 февраля 2026
personnel très serviable
chambre sentait l'humidité
chambre sentait l'humidité
10
Katherine
Дата отзыва: 14 февраля 2026
Beautiful room, fantastic roof bar and helpful, professional, friendly staff
8
Judit
Дата отзыва: 12 февраля 2026
It’s nice, not too big, not too small. The restaurant is quite good! Staff are really nice!
The room is quite small, the street is super loud.
The room is quite small, the street is super loud.
9
D
Дата отзыва: 12 февраля 2026
A special word to the staff extremely helpfull to arrange our different tours. Tony is doing all what he can to make our journey unforgettable.
8
Sonia
Дата отзыва: 11 февраля 2026
Funcionários muito gentis, localização muito boa!
Quarto escuro. Havia um tapete na entrada do quarto. Nao precisa desse tapete, parecia um pouco sujo. Tem um piso de granito tao lindo. Facilita limpeza sem o tapete.
Quarto escuro. Havia um tapete na entrada do quarto. Nao precisa desse tapete, parecia um pouco sujo. Tem um piso de granito tao lindo. Facilita limpeza sem o tapete.
8
Floris
Дата отзыва: 10 февраля 2026
Great location, very friendly staff, comfortable and clean room.
Very small balcony
Very small balcony
10
Wendy
Дата отзыва: 09 февраля 2026
Excellent location, 5 minutes from train street, clean room, helpful staff and fabulous breakfast !
Nothing
Nothing
6
James
Дата отзыва: 08 февраля 2026
For the tourist center, it’s a good location.
The air conditioning is bad, the rooms are warm and cannot cool down. We struggled to sleep. The hotel felt quite aged and not quite like the photos. In a polluted city like Hanoi, this wasn’t good. Wouldn’t stay again!
The air conditioning is bad, the rooms are warm and cannot cool down. We struggled to sleep. The hotel felt quite aged and not quite like the photos. In a polluted city like Hanoi, this wasn’t good. Wouldn’t stay again!
9
Cherie
Дата отзыва: 08 февраля 2026
The hotel was well located so we could walk to the One Pillar Pogoda and Hi Chi Min Museum easily.
10
Christopher
Дата отзыва: 06 февраля 2026
Hotel, staff and food amazing ... highly recommended !! Rooftop bar and cocktails a must !!
Nothing
Nothing
9
Nicholas
Дата отзыва: 05 февраля 2026
Very comfortable hotel with friendly and helpful staff.
Also booked a street food walking tour through the hotel which was really good thanks to our superb guide, Tam.
Street noise a little loud but only to be expected from location. Not a real problem, we have booked same hotel again for our return to Hanoi.
Street noise a little loud but only to be expected from location. Not a real problem, we have booked same hotel again for our return to Hanoi.
9
Michael
Дата отзыва: 03 февраля 2026
Qualité du personnel et emplacement idéal pour tout visiter a pied
Piscine très petite 4 transats, et bruit environment très désagréable
Piscine très petite 4 transats, et bruit environment très désagréable
10
Brian
Дата отзыва: 02 февраля 2026
Everything! Comfortable, great staff, great food!
9
Nicholas
Дата отзыва: 01 февраля 2026
Very comfortable, lovely staff, great location.
10
Rachel
Дата отзыва: 31 января 2026
Perfect location a very short walk from train street.
Room was immaculate. Staff were courteous and professional.
Delicious breakfast.
Balcony was tiny so I didn't use it. My lungs will thank me for this though as the air quality in Hanoi isn't the best.
Balcony was tiny so I didn't use it. My lungs will thank me for this though as the air quality in Hanoi isn't the best.
10
Chloé
Дата отзыва: 31 января 2026
Le personnel était d’une grande gentillesse et accueillant. Sky bar très sympa et restaurant de grande qualité avec là aussi un service impeccable.
Emplacement parfait pour visiter Hanoi a pied.
La fenêtre donnant sur la rue n’était pas très bien insonorisée.
La fenêtre donnant sur la rue n’était pas très bien insonorisée.
9
Peter
Дата отзыва: 30 января 2026
Uitstekende service, mooie ruime kamer en fantastisch ontbijtbuffet. Zwembadje.
Locatie bleek wat verder van het centrum te liggen, 20 minuten lopen. Wel dicht bij train street. Betrokken personeel
Locatie bleek wat verder van het centrum te liggen, 20 minuten lopen. Wel dicht bij train street. Betrokken personeel
8
Chantal
Дата отзыва: 30 января 2026
Accueil chaleureux
Literie confortable
Chambre bien équipée
Chambre un peu bruyante car juste en dessous du restaurant
Chambre un peu bruyante car juste en dessous du restaurant
10
Katherine
Дата отзыва: 26 января 2026
Beautiful room - whole hotel was extremely stylish. Staff were incredibly friendly and helpful. Christina on the front desk was especially efficient and helpful. Beds were super comfortable and the room was surprisingly quiet. A real oasis!
Water pressure a little low for the shower and it would have been nice not to have had to pay extra for a latte coffee at breakfast.
Water pressure a little low for the shower and it would have been nice not to have had to pay extra for a latte coffee at breakfast.
10
Sharon
Дата отзыва: 22 января 2026
Beautiful boutique hotel in an excellent location. The hotel was really lovely, and the breakfast area was quiet and serene with a great selection of food. A perfect way to start your day. Our room was really nice and very comfortable for our length of stay. Special thanks to Tony for taking such good care of us during our stay.
9
Marjorie
Дата отзыва: 21 января 2026
I'd first like to give special thanks to Tony and the entire staff. We felt well-taken care of. Everyone was kind, exceptionally helpful and welcoming. I give service an A+++++
Our only complaint was the fact that the pool was closed for all 3 days we stayed. Our friends were looking forward to a late afternoon swim and they were very disappointed that we were not advised ahead of time that the pool would be closed for maintenance for the duration of our stay.
As mentioned above, we would have appreciated knowing that the pool would be unavailable for all 3 days of our stay.
As mentioned above, we would have appreciated knowing that the pool would be unavailable for all 3 days of our stay.
9
Itzel
Дата отзыва: 21 января 2026
El buffet es excelente, la amabilidad de todas las personas en el hotel son increíbles. Muy bien ubicado, porque la calle no es tan ruidosa como otras y puedes llegar caminando a muchos sitios que tendrás en la agenda. El bar es muy cómodo y tiene bonitas vistas.
La habitación, sobre todo el baño, podrían mejorarse, así como el estado de las toallas, pero nada grave. Fue muy cómodo y estaba muy limpio.
La habitación, sobre todo el baño, podrían mejorarse, así como el estado de las toallas, pero nada grave. Fue muy cómodo y estaba muy limpio.
10
Christine
Дата отзыва: 16 января 2026
We liked everything about this hotel. The staff were very friendly and helpful. Our room was quite spacious and comfortable, great buffet breakfast and the restaurant dinner was excellent. The spa treatment was a highlight for me. Location was central and a little less hectic than right in the Old Quarter.
10
Erica
Дата отзыва: 15 января 2026
Perfect location!! The staff was so friendly and helpful; our trip to Hanoi was great!
Rooms were comfortable and we really enjoyed the restaurant and bar!
9
Pierre
Дата отзыва: 13 января 2026
Located right to the main interest point of the city
10
David
Дата отзыва: 12 января 2026
Great staff, the location is perfect as it’s a five minute walk from train street and all of the bars and restaurants. Room was comfortable.
Nothing
Nothing
9
Chiara
Дата отзыва: 09 января 2026
Hotel in posizione centrale.
Camera spaziosa e pulita
Nonostante fosse specificato, il pagamento extra per il cappuccino a colazione non mi sembra opportuno
Nonostante fosse specificato, il pagamento extra per il cappuccino a colazione non mi sembra opportuno
9
Clive
Дата отзыва: 08 января 2026
Extremely helpful staff. Lovely room. Hotel in a great location.
Pool and gym not great.
Pool and gym not great.
7
Martijn
Дата отзыва: 07 января 2026
Personeel was erg vriendelijk en behulpzaam en goede ligging
Licht verouderd en daardoor ook minder hygiënisch
Licht verouderd en daardoor ook minder hygiënisch
10
Susanne
Дата отзыва: 07 января 2026
Schön eingerichtete Zimmer. Personal freundlich und hilfsbereit. Essen war auch super.Tolle Skybar. Pool und Gym vorhanden, nur nicht nutzen können weil viel unterwegs.
8
Souhail
Дата отзыва: 06 января 2026
Personnel souriant et agréable, emplacement proche de toute les lieux emblématique de hanoi.
Chambre un peu petite par rapport à se qu'on attendait
Chambre un peu petite par rapport à se qu'on attendait
7
Stacey
Дата отзыва: 05 января 2026
The hotel lobby is beautiful, the location convenient, and the rooms looked just like the pictures. However, they were a bit dark, and the hot water pressure in the shower was quite weak.
The breakfast buffet was nice, but cappuccinos and lattes were not included—only drip coffee—which was quite disappointing. In addition, the spa therapist requested a gratuity after the service, which contradicts the hotel’s policy and differs from every other service we experienced during our stay in Vietnam.
The breakfast buffet was nice, but cappuccinos and lattes were not included—only drip coffee—which was quite disappointing. In addition, the spa therapist requested a gratuity after the service, which contradicts the hotel’s policy and differs from every other service we experienced during our stay in Vietnam.
10
Niamh
Дата отзыва: 05 января 2026
A lovely stay at the Aira Boutique. Great location with clean and very comfortable rooms. Staff were friendly and extremely helpful. The perfect base for a Hanoi experience.
9
Dr
Дата отзыва: 04 января 2026
Good location with facilities, comfortable stay, good restaurant and breakfast.
Nothing significant to say.
Nothing significant to say.
8
Judith
Дата отзыва: 02 января 2026
The breakfast was excellent! The room was huge with a cute balcony and tree view. The location was perfect! (And the sound proofing was fantastic).
I have no complaints whatsoever.
I have no complaints whatsoever.
10
Klaus
Дата отзыва: 01 января 2026
Schönes, kleines Stadthotel, ideale Lage, Nähe Train Street, tolles Frühstück im sehr schönen Hotel-Restaurant
9
Grace
Дата отзыва: 01 января 2026
Really enjoyed our stay - the spa was a stand out. We loved our treatments and the staff were very friendly and welcoming.
10
Robert
Дата отзыва: 01 января 2026
Excellent boutique hotel in the middle of Hanoi. Good service and location, just a short walk from one of the parts of the "train street", and within easy reach to St Joseph Cathedral and most of Hanoi interesting areas by foot.
Room was very large, with everything needed in a nice set-up. Breakfast was exceptional, and staff was very attentive.
Check-out was slow - we had a very early departure, everything was paid beforehand but it took time to close the bill and check the room. Nothing critical, but for sure could have been much smoother.
Check-out was slow - we had a very early departure, everything was paid beforehand but it took time to close the bill and check the room. Nothing critical, but for sure could have been much smoother.
9
Linda
Дата отзыва: 31 декабря 2025
The staff were so kind and helpful especially Christine and Nathan. Roof bar, breakfast and restaurant were lovely as was the spa!
Nothing, everything was wonderful. Location is a good walk from the Old Quarter but got our steps in so no harm!
Nothing, everything was wonderful. Location is a good walk from the Old Quarter but got our steps in so no harm!
10
Tina
Дата отзыва: 26 декабря 2025
Breakfast was fresh and delicious. There was a great variety of food and drinks. We even had a nice view of the town.
6
Juliet
Дата отзыва: 24 декабря 2025
Great breakfast. Looking a bit tired. Very lovely people. Sky bar disappointing.
A bit tired
A bit tired
9
Silvia
Дата отзыва: 22 декабря 2025
Tolle Zimmer, sehr freundliche und hilfsbereite Mitarbeiter, super Lage, um die Stadt zu Fuß zu erkunden.
9
David
Дата отзыва: 21 декабря 2025
I love everything about this hotel. My second visit lived up to expectations and I’ll go back again. Comfy rooms, great location and helpful staff. Love the pool and the rooftop bar.
Pool was a little chilly but that’s it
Pool was a little chilly but that’s it
8
Saija
Дата отзыва: 21 декабря 2025
Staff is very friendly and helpful, both in reception and restaurant. Location is good, just a little outside all the hustle but still able to walk to Old Quarter. Decoration is also nice
There was a smell in our room, because of the humidity. The ”gym” is very small, breakfast is ok but not that special.
There was a smell in our room, because of the humidity. The ”gym” is very small, breakfast is ok but not that special.
9
James
Дата отзыва: 21 декабря 2025
Great location
Pool could be hotter. Balcony very small and shouldn’t pay more for.
Pool could be hotter. Balcony very small and shouldn’t pay more for.
10
Laurie
Дата отзыва: 20 декабря 2025
We had such a great time at Aira Hotel. It’s a lovely hotel in a perfect location, and the staff are incredibly friendly and helpful. Christine especially looked after us so well! Would highly recommend.
8
Thomas
Дата отзыва: 18 декабря 2025
Staff were excellent, very friendly and helpful, couldn’t have had better service. Good facilities and nice roof top bar and restaurant. Location is also great. Overall it was an excellent stay with the staff really making the difference.
Only criticism is our room had a slight smell of damp which we suspect was coming from the AC.
Only criticism is our room had a slight smell of damp which we suspect was coming from the AC.
10
Felipe
Дата отзыва: 16 декабря 2025
Desayuno espectacular en una ubicación y habitación excelente.
10
Arthur
Дата отзыва: 16 декабря 2025
Staff were very helpful and the kids loved the room service.
8
Thomas
Дата отзыва: 15 декабря 2025
Génial l’emplacement au top.
Le personnel vraiment à l’écoute.
Super bon massage pour 30 euro.
La nourriture en room service est vraiment incroyable. Merci à eux
10
David
Дата отзыва: 15 декабря 2025
Excellent hotel, wonderful attentive staff and a great breakfast
Nothing, it was excellent
Nothing, it was excellent
8
David
Дата отзыва: 11 декабря 2025
Staff were excellent, great recommendations for things to do local to the hotel. First rate breakfast.
Water in our shower was a bit cool
Water in our shower was a bit cool
10
Robert
Дата отзыва: 10 декабря 2025
Efficiency and friendliness of staff. Made to feel special.
Hard to improve on matters.
Hard to improve on matters.
9
Edwin
Дата отзыва: 09 декабря 2025
Perfecte locatie. Wandel afstand van train street.
10
Chiara
Дата отзыва: 08 декабря 2025
Great from start to finish. Amazing service. Spacious and well equipped room. Incredible breakfast, they kept serving more food, the buffet is great but you can try other dishes too, as many as you like. Super recommended. Drip coffee is extra but it is worth ordering too. The food at the restaurant is very good too. One of the best experiences ever. Really recommended
10
Kara
Дата отзыва: 07 декабря 2025
Perfectly located just 2 minutes from Train Street and easy walking distance to the main tourist areas, we loved our stay here. Staff were so friendly and genuinely seemed interested in you and your comfort whilst in the hotel.
We ate in the onsite restaurant one night and the food was really good!
Breakfast is a buffet style, with a good selection. There is also a small menu choice too that you can choose from on top of the buffet.
Having stayed in several hotels on our trip, Aira definitely had the most comfiest bed! Best nights sleep ever!
Some TV instructions would be good. We had an early night after a really busy day of travel and could not get the remotes to work properly, especially Netflix which was really frustrating.. gave up in the end.
Some TV instructions would be good. We had an early night after a really busy day of travel and could not get the remotes to work properly, especially Netflix which was really frustrating.. gave up in the end.
10
Serena
Дата отзыва: 07 декабря 2025
Il personale gentilissimo e la colazione
Nulla
Nulla
8
Rebecca
Дата отзыва: 07 декабря 2025
Beds were good, well cared for, lovely staff- the balcony on the suite was great as was the rooftop bar - suite windows had double glass which was great for noise
The room smelt a bit which took away from the elegance but apart from the massages not being good - lovely hotel
The room smelt a bit which took away from the elegance but apart from the massages not being good - lovely hotel
8
Martin
Дата отзыва: 06 декабря 2025
Excellent friendly staff who couldn’t do enough for me
Location
Clean
Good breakfast
Gym and pool bit disappointing
Gym and pool bit disappointing
8
Elizabeth
Дата отзыва: 06 декабря 2025
good breakfast. very comfortable beds and the room was a great size for a city centre hotel. The staff were lovely and super helpful. the roof top bar was super.
the swimming pool was very cold
the swimming pool was very cold
10
Tomáš
Дата отзыва: 06 декабря 2025
They upgraded our room for free
You can little bit hear the other rooms. But is not that critical.
You can little bit hear the other rooms. But is not that critical.
8
M
Дата отзыва: 05 декабря 2025
タンロンや西湖等散歩がてら行け、喧騒から少し離れてる所なのでゆっくりできた。
スタッフは丁寧でした。
シャワーがチョロチョロしか出ない。 朝のメニューが変わらない。 アフタヌーンティーが朝と同じケーキのみで酷い。
シャワーがチョロチョロしか出ない。 朝のメニューが変わらない。 アフタヌーンティーが朝と同じケーキのみで酷い。
9
Andy
Дата отзыва: 04 декабря 2025
Lovely hotel, good location friendly and helpful staff.
Noisy guests at 1.00 am
Noisy guests at 1.00 am
10
Nicholls
Дата отзыва: 03 декабря 2025
The Hotel was beautiful and in a great location. The breakfast was delicious with a huge variety. Due to our flights home being delayed significantly the hotel staff were more than accommodating, even to the point of making us a beautiful takeaway breakfast at 4.30am .
Absolutely nothing
Absolutely nothing
10
Laureline
Дата отзыва: 30 ноября 2025
Le personnel est parfait, au petit soin, a l'écoute.
Les chambres sont très confortable et de bon goût.
La piscine est plus tentante en photo qu'en réalité
La piscine est plus tentante en photo qu'en réalité
9
Anne-marie
Дата отзыва: 30 ноября 2025
I really lovely hotel. We arrived early they ensured out room would be ready ASAP, it was a lovely welcome from the staff. Out room was very comfortable, a great bed. The pool area was lovely and so handy after a day sightseeing. The hotel organised out airport transfer which was really good, the staff were lovely and always available. We had dinner in the restaurant and it was very good.
Nothing..
Nothing..
10
Carolin
Дата отзыва: 29 ноября 2025
Ein sehr gutes Hotel, um in Hanoi anzukommen. Das Personal ist zuvorkommend und hilfsbereit. Alles hat funktioniert. Gutes Frühstück, schöne Dachterrasse, bei geschossenem Fenster bleibt der Lärm der Stadt draußen.
10
Pauline
Дата отзыва: 27 ноября 2025
Le service, la disponibilité, le soucis du détail
L’offre du petit déjeuner La piscine ( plus petite que sur les photos, les chandeliers pas allumés) 2/3 choses qui traînent pas rangées dans le couloirs Pas de thé remis après la chambre faite
L’offre du petit déjeuner La piscine ( plus petite que sur les photos, les chandeliers pas allumés) 2/3 choses qui traînent pas rangées dans le couloirs Pas de thé remis après la chambre faite
9
Jean-pierre
Дата отзыва: 25 ноября 2025
Emplacement central, très bon accueil, décoration agréable.
Forte odeur d’humidité dans la chambre, même en aérant, nettoyage désinfection de la climatisation réalisé? Piscine froide
Forte odeur d’humidité dans la chambre, même en aérant, nettoyage désinfection de la climatisation réalisé? Piscine froide
10
C
Дата отзыва: 25 ноября 2025
Super friendly reception and door staff.
Superb location by train street.
Excellent room and superb breakfast.
It was my birthday and although we told no one they surprised me with a birthday cake at breakfast.
Would highly recommend
Nothing at all
Nothing at all
9
Pamela
Дата отзыва: 25 ноября 2025
A little oasis of calm right next to train street and the okd quarter. Staff were lovely and the breakfast opptions were great.
We stayed here 3 times between trips out of Hanoi and it was lovely to come back each time.
Our first (largest) room was on the front with a balcony overlooking a busy street - the trees below gave a sense of calm and the 2 sets of patio doors made it very quiet inside despite this. A beautuful luxurious room.
Our other stays were in rooms at the side - still not noisy although you could hear the traffic a little.
Dinner in the reataurant was also great on our first night and the rooftop bar gave great views. Gym small but emough options - pool looked nice but we didnt get time to use it!
All in all a great stay thank you 🙏
Nothing to say!
Nothing to say!
9
Heidemarie
Дата отзыва: 22 ноября 2025
La posizione del Hotel è perfetta per esplorare il quartiere vecchio a piedi. Il famoso treno sta a neanche 100 metri. Dopo aver avuto una camera un po' meno bella Christine ci ha subito spostato. Ci ha dato perfino il suo numero whatsapp e rispondeva ai messaggi anche fuori orario. Le camere sono carine e sufficientemente spaziose, alcune camere hanno un bagno più grande, altre uno più piccolo ma sempre confortevole, pavimenti in parquet. Le camere sono insonorizzate contro il chiasso di Hanoi (dapertuttto, si sa) ma un po' di rumore si sente. Di notte il traffico diminuisce di molto.
Sia Jane che Christine ci hanno aiutato per organizzare una gita giornaliera a Halong Bay con Jade Cruise e ci è piaciuto molto. Il ristorante che fa anche da spazio per la colazione (ottima) offre anche una buona cena e viene frequentato anche da gente fuori dall'albergo.
Un piccolo rifacimento dei bagni sarebbe utile. I ditorni di tutti gli alberghi in centro a Hanoi sono molto chiassosi, si sa, dunque è importante avere doppie finestre.
Un piccolo rifacimento dei bagni sarebbe utile. I ditorni di tutti gli alberghi in centro a Hanoi sono molto chiassosi, si sa, dunque è importante avere doppie finestre.
10
Joachim
Дата отзыва: 22 ноября 2025
Great location, staff very helpful and friendly booking tours, breakfast was good, roof top bar was cool. Spa there is convenient and massages were very good and reasonably priced with a discount for staying at hotel. We would definitely stay here again.
Gym is not a reason to book your stay here.
Gym is not a reason to book your stay here.
9
Marco
Дата отзыва: 21 ноября 2025
Heek fijn hotel op een uitstekende locatie met prima ontbijt. Personeel is zeer vriedenlijk.
Niets
Niets
10
Elisa
Дата отзыва: 19 ноября 2025
Perfect location in the middle of everything. The room was very spacious and quiet.
Staff was very friendly and helpful!
9
Heidemarie
Дата отзыва: 18 ноября 2025
Perfetta accoglienza ,
Posizione centrale . Lo staff soprattutto Christine era più che disponibile e ha accontentato tutte le nostre richieste .
Ha perfino dato il suo numero whatsapp e risposto anche quando non era di servizio . Anche Jane aveva molta pazienza con le nostre richieste. Veramente eccezionale
Tutto un po’ fane’
Tutto un po’ fane’
8
Mercedes
Дата отзыва: 17 ноября 2025
We got and room upgrade on arrival to one of the largest rooms!
The staff is very helpful and nice, the breakfast has a lot of choices and the Luxury room was very large and comfortable.
The hotel also helped us organize our trip to Ha Long Bay on an amazing Cruise (Heritage Cruise) as well as organize transfers from Ha Long to Ninh Binh. Everything went very smooth and pleasant thanks to their help.
The Location is perfect to get to the main sightseeing and old quarter and super easy to go to the train station walking a few mins.
The pool was a bit cold for November
The pool was a bit cold for November
8
Sharron
Дата отзыва: 16 ноября 2025
The staff were so lovely and so welcoming. Breakfast was great too! So close to Train St. it is just out of the hustle and bustle if you be want a quieter location .
We had a twin room and was not that roomy. Forget the balcony as a plus as in most places in Hanoi, they are just there for show too small to sit in.
We had a twin room and was not that roomy. Forget the balcony as a plus as in most places in Hanoi, they are just there for show too small to sit in.
9
Rosemary
Дата отзыва: 16 ноября 2025
Staff brilliant. Tony and Christine at reception incredibly helpful
10
Mark
Дата отзыва: 14 ноября 2025
Beautiful boutique hotel with lovely, helpful staff. Very convenient location for the Old and French quarters (especially train street). Fabulous restaurant and a great spa too. The roof top bar and pool are an added bonus.
Nothing.
Nothing.
9
Gabrielle
Дата отзыва: 13 ноября 2025
Excellent location
Lovely facilities and clean
Staff excellent
9
Steve
Дата отзыва: 12 ноября 2025
Had a great 3 night stay at the Aira. Staff were amazing and very helpful. Breakfast at the restaurant was wonderful. Easy walk to train street and other attractions around the city.
Nothing
Nothing
10
Béatrice
Дата отзыва: 11 ноября 2025
La gentillesse du personnel
La décoration
Le confort
L'emplacement
Le SPA
10
Lydia
Дата отзыва: 10 ноября 2025
Great location, 5 min walk to old town and 15 to the centre of old quarter. Lovely comfortable rooms, great breakfast buffet, sky bar, amazing spa and really helpful staff.
Nothing
Nothing
9
Titi
Дата отзыва: 05 ноября 2025
Tres bel hotel tres bon accueil belle vue du rooftop et chambres tres agréables. De petites attentions bienvenues et qui nous ont fait plaisir
9
Sandrine
Дата отзыва: 04 ноября 2025
Le personnel est vraiment serviable et à votre ecoute. Suite aux intempéries nous avons du modifier notre voyage, Suzy à l accueil s est occupée de nous trouver un autre hôtel.
Le restaurant est d un bon rapport qualité prix.
10
Chantal
Дата отзыва: 04 ноября 2025
Hotel très bien placé dans l'ancienne ville, tout peut se faire à pied.
Chambres très confortables.
Belle décoration sur l'ensemble de l'établissement.
Massage apprécié en fin de journée.
Restaurant excellent
Un choix important et bon pour le petit déjeuner.
Nous n'avons pas pu profiter de la piscine à cause du temps. Belle vue à ce niveau.
6
Michel
Дата отзыва: 03 ноября 2025
Centraal gelegen hotel, waar je makkelijk kon lopen naar the Old City.
Kamer was vrij klein en de rooftop bar erg ongezellig.
Kamer was vrij klein en de rooftop bar erg ongezellig.
7
Maisie
Дата отзыва: 03 ноября 2025
Very helpful staff, comfortable room
I paid to be upgraded to a room with a balcony and it was barely more than a fire escape with a view to an alley. Didn’t feel safe or clean to leave windows open as we were on the third floor and other buildings were the same height. That meant no natural light in the room despite the “upgrade.” Location is so so. Would be better to be in old town.
I paid to be upgraded to a room with a balcony and it was barely more than a fire escape with a view to an alley. Didn’t feel safe or clean to leave windows open as we were on the third floor and other buildings were the same height. That meant no natural light in the room despite the “upgrade.” Location is so so. Would be better to be in old town.
10
Mr&mrsharwood
Дата отзыва: 02 ноября 2025
Everything about this hotel was perfect.
I loved everything.
I loved everything.
10
Jonathan
Дата отзыва: 01 ноября 2025
Staff were amazing, location great
Nothing all good- pool cold though
Nothing all good- pool cold though
8
לירן
Дата отзыва: 31 октября 2025
מקום פסטורלי ושקט, ארוחת בוקר מפנקת. החוף, הבריכה וחדר הכושר ברמת איכות גבוהה
ילדים קטנים בקומה שהרעישו בבוקר
ילדים קטנים בקומה שהרעישו בבוקר
10
Doris
Дата отзыва: 31 октября 2025
Das kleine Hotel mit ausgezeichneter Lage zur Ttainstreet und Altstadt ( Fußläufig 5 Minuten) würden wir jederzeit wieder buchen. Die immer freundlichen und hilfsbereiten Mitarbeiter, machten unseren Aufenthalt zu etwas besonderen. Zimmer war schön groß, hatte ein großes gemütliches Bett, sehr sauber und das Frühstück war sehr gut und Umfangreich.. Wir können dieses Hotel auf jeden Fall empfehlen!
Es war alles gut und nichts zu beanstanden!
Es war alles gut und nichts zu beanstanden!
10
Justine
Дата отзыва: 30 октября 2025
It was in a great location, super clean, great rooftop bar and restaurant, fantastic customer service and super helpful friendly staff who went above and beyond to make our first time in Vietnam unforgettable.
Nothing
Nothing
8
Stefanie
Дата отзыва: 29 октября 2025
Das hotel isch sehr schön. Das personal zuvorkommend und freundlich. Die train street ist nur 3 minuten zu fuss entfernt. Die betten waren super bequem und das zimmer war grosszügig.
Das reinigungspersonal nahmen wir als sehr laut wahr (u.a. laute gespräche), sodass wir dadurch wach wurden. Es waren zudem zeitweise bauarbeiten zu hören. Der wasserdruck bei uns (warmwasser) auf dem zimmer war sehr schwach.
Das reinigungspersonal nahmen wir als sehr laut wahr (u.a. laute gespräche), sodass wir dadurch wach wurden. Es waren zudem zeitweise bauarbeiten zu hören. Der wasserdruck bei uns (warmwasser) auf dem zimmer war sehr schwach.
8
Adele
Дата отзыва: 27 октября 2025
Very clean, great roof top bar and incredibly friendly staff.
There was a building project operating next door which started early but not at the weekend, thankfully.
There was a building project operating next door which started early but not at the weekend, thankfully.
9
David
Дата отзыва: 26 октября 2025
Friendly staff, great service.
Restaurant and bar were excellent
Good location
Nothing
Nothing
9
Perry
Дата отзыва: 26 октября 2025
Medewerkers en de service.
Lokatie.
Niets op aan te merken
Niets op aan te merken
8
Juana
Дата отзыва: 25 октября 2025
The spa is incredible- the herbal traditional massage amazing, the lady was superb - plus you get a good discount if staying at the hotel (30%) - it is a must do if staying at this hotel!
Reception very engaged and helpful!
Cannot fault a thing
Cannot fault a thing
10
Moore
Дата отзыва: 24 октября 2025
This is a lovely property in an excellent location in the old city close to Train Street.
I would guess most of these boutique hotels in Hanoi are similar, however the staff made this a memorable stay, a special thank you to Tony who helped me book some tours (all were excellent) and also changed one for me when l could not go due to illness. He even assisted to get me some medication which I though was above and beyond what l would have expected.
Room was clean and comfortable with a small standing balcony, resteraunt and roof top bar were both high quality and the breakfast was great.
Highly recommend this property.
Initially the traffic is a bit challenging but I soon got used to it, the hotel actually gives you a flyer on Checking in on how to handle it.
Initially the traffic is a bit challenging but I soon got used to it, the hotel actually gives you a flyer on Checking in on how to handle it.
10
Alexandra
Дата отзыва: 23 октября 2025
Trotz der zentralen Lage ist es im Hotel angenehm ruhig. Das Personal ist sehr freundlich und aufmerksam.
10
Steven
Дата отзыва: 23 октября 2025
The King Suite with balcony rooms were very spacious and beautifully presented. The Rooftop bar at night was great to finish the days adventures. Location was excellent, so close to Train st and the nearby coffee shops, bars and local food vendors. The staff were also very helpful with booking our trip to Nimh Binh and the Walking food tour. “Zieng” our guide was brilliant!
Nothing, everything at the hotel was great, even with the typhoon!
Nothing, everything at the hotel was great, even with the typhoon!
8
Marron
Дата отзыва: 22 октября 2025
Great location . Lovely hotel
Musty smell and bring charged $13 AUS for a bowl of nuts by the pool
Musty smell and bring charged $13 AUS for a bowl of nuts by the pool
9
Juana
Дата отзыва: 21 октября 2025
Liked the reception staff very accomodating and the Spa heavenly! Position was great on the fringes of the old part but close to the museums, parliament, etc
N/A
N/A
10
Geoffrey
Дата отзыва: 20 октября 2025
Wonderful hotel and an amazing location! You are three blocks from Train Street (close enough to get to and see easily, but far enough away that you don't hear the trains!) The staff were friendly and helpful. We got excellent massages in the spa. Incredible service from the staff at the breakfast restaurant.
Nothing. Great property with great people!
Nothing. Great property with great people!
10
Robert
Дата отзыва: 19 октября 2025
Sehr herzlicher, professioneller Empfang. Hervorragendes Restaurant mit guten Preis/Leistung-Verhältnis.
Zimmer eher klein..
Zimmer eher klein..
9
Gary
Дата отзыва: 19 октября 2025
Perfect location, great staff
Breakfast was average
Breakfast was average
9
Marine
Дата отзыва: 18 октября 2025
Very Nice Little hôtel, pretty rooms, breakfast was very enjoyable, staff very friendly. Walking distance toHCM mausoleum, the literature pagoda, close to the train street ( which is a big tourist attraction, overpriced and for me not really of any interest except for a photo 😉).
Pool
Was a super extra bonus after a long walking day.
Nothing
Nothing
9
Anna
Дата отзыва: 18 октября 2025
Excellent staff. Go out of their way to help with everything you may need. Especially Tony and Darius at the reception. Well-equipped room and bathroom. Safe for female travellers.
Pool and view from pool. Busy area but ideal if you want to experience the old quarter. Ladies at the spa hardly speak any English, so communicaiton is rather difficult.
Pool and view from pool. Busy area but ideal if you want to experience the old quarter. Ladies at the spa hardly speak any English, so communicaiton is rather difficult.
9
Sandrine
Дата отзыва: 16 октября 2025
Personnel très accueillant et serviable.
Établissement très bien situé.
Le restaurant est aussi très bien
9
Robert
Дата отзыва: 14 октября 2025
Schönes, gepflegtes Hotel
Die Zimmer sind etwas klein, wenn man Hepäck für eine lange Reise dabei hat.
Die Zimmer sind etwas klein, wenn man Hepäck für eine lange Reise dabei hat.
10
Martin
Дата отзыва: 13 октября 2025
We loved everything about this beautiful boutique hotel. The staff are wonderful! The restaurant is really lovely and food delicious!
9
Lukasz
Дата отзыва: 13 октября 2025
Very friendly staff and climate in hotel
Very basic skybar
Very basic skybar
9
Kirsten
Дата отзыва: 11 октября 2025
Very nice hotel and oasis of rest in this buzzing city. Staff is very friendly and the rooms very clean and spacious. The restaurant is also of very good quality.
10
Sellers
Дата отзыва: 11 октября 2025
Loved the location, breakfast and most of all the staff.
10
Liderica
Дата отзыва: 06 октября 2025
Ottimo soggiorno, staff super disponibile.
8
Farina
Дата отзыва: 05 октября 2025
- super nettes, zubekommendes Personal
- sauber und gepflegt
- große Frühstück Auswahl aber (siehe unter -)
- gute Tipps der Besitzer:innen für sehenswertes
- Pool ist sehr klein, nicht so ganz wie auf Bildern dargestellt und es können auch nur 4 Leute am Pool liegen - keine wirklichen vegetarischen Optionen beim Frühstück
- Pool ist sehr klein, nicht so ganz wie auf Bildern dargestellt und es können auch nur 4 Leute am Pool liegen - keine wirklichen vegetarischen Optionen beim Frühstück
10
Nicola
Дата отзыва: 05 октября 2025
The staff members so helpful,
Great breakfast
8
Rachael
Дата отзыва: 04 октября 2025
Warm and professional welcome. Great facilities, comfortable room with nice bathroom and nice bed. The pool view of the city was so great. We arrived at 6am after an overnight train and Tom and the team offered us a shower (and also the option to check in early for a fee). The skybar is a smart addition. 10 min walk to Mausoleum and Parliament buildings, two mins to Train Street.
10
Gurmeet
Дата отзыва: 04 октября 2025
Nice location, close to train street. Big cosy room with balcony. Friendly staff and rooftop bar is a plus.
Nothing
Nothing
8
Anais
Дата отзыва: 03 октября 2025
L'emplacement mais surtout un personnel serviable, disponible, accueillant et toujours aux petits soins ! Ils nous ont aidé pour toutes nos visites, ils nous ont donné plein de conseils sur le shopping, le transport, quoi manger, etc. Une équipe bienveillante 🙏🏾
Ras.
Ras.
10
Hannah
Дата отзыва: 02 октября 2025
Great location, clean, modern, very friendly and kind staff.
9
Schwaderlapp
Дата отзыва: 30 сентября 2025
Super nettes Personal, super Lage, sehr gutes Frühstück
Zimmer etwas klein, wenn man mit kleinem Kind reist
Zimmer etwas klein, wenn man mit kleinem Kind reist
9
Sebastian
Дата отзыва: 30 сентября 2025
Good value for money, but only when there are room rate discounts.
9
Buu-chau
Дата отзыва: 29 сентября 2025
Le professionnalisme du personnel irréprochable, la superbe déco, la propreté et la localisation parfaite ! L'isolation était nickel pour ma part
L'humidité
L'humidité
10
Haydn
Дата отзыва: 28 сентября 2025
Great location, service was outstanding, super friendly, Darius, in particular was awesome.
Noise from construction next door but that is not the fault of the hotel.
Noise from construction next door but that is not the fault of the hotel.
10
Suzi
Дата отзыва: 28 сентября 2025
Top Hotel , top Lage , top Freundlichkeit kann es wirklich jedem empfehlen.personal hat jeden Wunsch erfüllt, immer wieder gern
10
Gaïane
Дата отзыва: 28 сентября 2025
La chambre les parties communes
La piscine trop petite
La piscine trop petite
8
F
Дата отзыва: 27 сентября 2025
Great location. Staff extremely helpful
It is probably a little tired -
It is probably a little tired -
10
Richard
Дата отзыва: 26 сентября 2025
Location is near trainstreet and other sites. Very friendly and helpfull staff, especialy Laura from the front desk and Ivy from the restaurant.
Small swimmingpool and only 5 chairs
Small swimmingpool and only 5 chairs
10
Lauren
Дата отзыва: 20 сентября 2025
Gorgeous hotel that is within a 20 minute walk of all of the major sites (it’s perfectly in the middle of the old town and Ho Chi Minh’s Mausoleum). It’s also right next to the famous train street. I loved going to the pool in the morning and the rooftop bar at night. The staff were all extremely helpful and kind.
9
Karina
Дата отзыва: 19 сентября 2025
Es war sehr sauber, die Handtücher wurden täglich gewechselt. Alle Mitarbeiter waren sehr höflich und hilfsbereit . Der Fitnessraum war sehr gut ausgestattet.
Es war alles sehr gut.
Es war alles sehr gut.
6
Florence
Дата отзыва: 18 сентября 2025
L'hôtel est bien et le personnel très agréable. La situation de l'hôtel dans la ville est très pratique, le rooftop très chouette et la piscine en étage élevé avec vue sur la ville aussi !
Nous avons eu une chambre très mal placée avec la fenêtre obstruée par un mur situé à 15 cm et s'élevant sur plusieurs étages au-dessus de nous : impossible donc d'aérer ni d'avoir le moindre courant d'air même en laissant la porte ouverte. De ce fait, malgré la clim, la chambre était humide et sentait le renfermé. Cela a gâché mon séjour dans cet hôtel, par ailleurs très bien. L'odeur humide m'a empêché de dormir. Nos amies ont eu la chance d'avoir une chambre normale, sans fenêtre obstruée par un mur et elles s'y sont senties bien. Donc je recommande d'insister pour avoir une chambre sans vis à vis si vous réservez.
Nous avons eu une chambre très mal placée avec la fenêtre obstruée par un mur situé à 15 cm et s'élevant sur plusieurs étages au-dessus de nous : impossible donc d'aérer ni d'avoir le moindre courant d'air même en laissant la porte ouverte. De ce fait, malgré la clim, la chambre était humide et sentait le renfermé. Cela a gâché mon séjour dans cet hôtel, par ailleurs très bien. L'odeur humide m'a empêché de dormir. Nos amies ont eu la chance d'avoir une chambre normale, sans fenêtre obstruée par un mur et elles s'y sont senties bien. Donc je recommande d'insister pour avoir une chambre sans vis à vis si vous réservez.
10
Simona
Дата отзыва: 17 сентября 2025
Everything was wonderful, staff super helpful and incredibly polite, the room was as pictured, very beautiful, with all the amenities needed, incredibly clean and cozy.
Linen changed on a daily basis, everything was top notch!
We ended up adding an extra night to our stay as it really helped us settle in and relax on our holiday to Hanoi. It made celebrating my birthday feel very special and we did not want to leave.
Also, to mention that the staff were incredibly helpful in booking all of our next adventures and transport, which was incredibly handy and helped us take a step back and just enjoy discovering Vietnam.
10
Natalie
Дата отзыва: 16 сентября 2025
Aira is located just a short walk from the infamous Train St as well as many other local attractions. The staff are friendly and welcoming and the facilities are clean and comfortable.
10
Mary
Дата отзыва: 16 сентября 2025
All of the staff were so helpful and booked really good excursions for us . Excellent tasty breakfast and comfy clean room.
Nothing
Nothing
9
Meredith
Дата отзыва: 15 сентября 2025
All of the staff at this very pretty hotel were lovely and welcoming. Could not fault them. The hotel was a lovely quiet haven from Hanoi's fun and exciting noise. We walked everywhere from the hotel - it is close to everything without being right in the thick of it. Perfect for us.
It was all lovely!
It was all lovely!
9
Berthet
Дата отзыва: 15 сентября 2025
Hôtel très bien situé, piscine sur le toit très agréable. Personnel très agréable. Soins au spa de bonne qualité et bon marché (21€ pour 1h de soin du visage en septembre 2025).
Odeur d'humidité dans la chambre qui partait après des réglages un peu complexe de la climatisation. Sinon rien à redire.
Odeur d'humidité dans la chambre qui partait après des réglages un peu complexe de la climatisation. Sinon rien à redire.
9
D'ascenzo
Дата отзыва: 14 сентября 2025
Fantastic location , great rooms , and loved the fact it had a small balcony as this is rare in Hanoi. The staff were so lovely and helpful.
The rooms were loud as we were one floor down from the restaurant and cold hear a lot of banging
The rooms were loud as we were one floor down from the restaurant and cold hear a lot of banging
8
Alain
Дата отзыва: 14 сентября 2025
Très bonne accueil du personnel à la réception. Proche de la rue du train.
10
Gaëtan
Дата отзыва: 13 сентября 2025
Tout était parfait, la chambre spacieuse, bien décorée et très propre
Très bonne literie.
Personnel irréprochable, de l’arrivé au départ où ils nous ont gentiment proposés la douche avant notre départ.
8
Marie
Дата отзыва: 13 сентября 2025
Chambres spacieuses et communicantes pour les familles
10
Matthieu
Дата отзыва: 11 сентября 2025
Il a le charme absolu qu’on recherche dans un boutique hôtel, avec un service de grande qualité de l’arrivée au départ. J’ai eu la bonne surprise d’être surclassé ce qui est toujours agréable
Ce n’était cependant pas le meilleur petit déjeuner que j’ai trouvé au Vietnam
Ce n’était cependant pas le meilleur petit déjeuner que j’ai trouvé au Vietnam
8
Hsin
Дата отзыва: 09 сентября 2025
location is perfect
not sure if the toilet is clean enough
not sure if the toilet is clean enough
10
Natalie
Дата отзыва: 09 сентября 2025
Aira is just a 5 minute walk to the infamous Train St. The hotel staff are welcoming and the rooms are clean and well equipped. It’s also close to Mr Bi Laundry which we used a few times as Hanoi was so humid. The pool is covered and protects you from the sun.
9
Estelle
Дата отзыва: 08 сентября 2025
La gentillesse du personnel, le décor soigné des chambres et la piscine qui, même si petite, permet de se rafraîchir après une journée de visite.
Rien
Rien
9
David
Дата отзыва: 07 сентября 2025
Suberb staff working at a very good hotel, very close to interesting places including train street and old town.
We would recommend this hotel and hopefully stay again.
The loud music is unnecessary in the sky bar
The loud music is unnecessary in the sky bar
10
Toby
Дата отзыва: 05 сентября 2025
The location was amazing and the staff were super friendly and helpful. The room was clean, tidy and exactly what we needed!
Was a perfect stay
Was a perfect stay
9
Sarah
Дата отзыва: 03 сентября 2025
From the moment we arrived in the early morning, tired from an overnight flight, the staff could not do enough for us. Tony checked us in and was so friendly. He and his colleague helped with our luggage, gave us towels and directed us to the shower in the spa area, as it was too early for our room to be ready. When we were shown to our room later that day, we were blown away. We had a family suite, so my teenage son had his own room and bathroom, and at the other end of the private corridor was ours. A huge, extremely comfortable bed and beautifully decorated. We slept so well!
The location of the hotel was fantastic...we were 10 minutes walk in one direction from Ba Dinh sqaure and the Ho Chi Minh mausoleum and the West Lake, and about 5 minutes walk from Train Street in the other direction - as a result of having to cross it frequently, we saw the train pass three times! A fun experience.
It was also only about a 15 minute walk to the old quarter. There's a little local street market in the early morning if you turn left out of the hotel and (second?) left and loads of bars, restaurants, coffee shops all around.
The pool is really nice. Not many loungers, due to the space available. Plenty of pool towels.
We loved the bar on the roof - such a nice space, great views and nice drinks. Again, really friendly and efficient staff.
Nothing!
Nothing!
6
Jeff
Дата отзыва: 01 сентября 2025
Pleasant reception staff
food cooked correctly when requested at breakfast
Staff in restaurant were abrupt and noisy room small and dark bad view experienced a poor meal on 1st night - however staff corrected the complaint well.
Staff in restaurant were abrupt and noisy room small and dark bad view experienced a poor meal on 1st night - however staff corrected the complaint well.
9
Vernon
Дата отзыва: 01 сентября 2025
Everything, especially the Rooftop
Couldn't find anything. Oh yeah, the bum gun pressure is way too high🤣🤣
Couldn't find anything. Oh yeah, the bum gun pressure is way too high🤣🤣
10
Angeles
Дата отзыва: 29 августа 2025
Lo mejor de este hotel ha sido la profesionalidad y la coordinación de todo el personal para que todo salga perfecto en tus vacaciones. Habíamos contratado con ellos la excursión Bahía de Halong con el crucero llamado Jade Sails cruises( maravilloso crucero) para el día 24 y el día antes teníamos contratado con otra agencia Nihn Bihn.
Cuál fue nuestra sorpresa cuando el día 22 recibimos una llamada desde el Hotel Aira Boutique para sugerirnos cambiar la excursión de Bahía Halong al día antes porque se esperaba un temporal y quizás se podrían suspender los cruceros. Cambiamos la actividad sobre la marcha y pudimos ver la Bahía Halong con sol.
Sin Aira Boutique no habría sido posible verla porque se suspendieron efectivamente los cruceros al día siguiente por el tifón.
Desde aquí le damos las gracias a Jane y a las otras codos chicas de la recepción que han hecho posible nuestro sueño.
La cama muy cómoda
En fotos el hotel parece un poco más grande y algo más bonito pero repito, si ponemos en una balanza que es más pequeño de lo que aparentaba y el servicio de estar tan pendientes de sus clientes, me sigo quedando con este Hotel. El servicio es maravilloso.
En fotos el hotel parece un poco más grande y algo más bonito pero repito, si ponemos en una balanza que es más pequeño de lo que aparentaba y el servicio de estar tan pendientes de sus clientes, me sigo quedando con este Hotel. El servicio es maravilloso.
10
Thịnh
Дата отзыва: 28 августа 2025
tôi đi dịp lễ và được phục vụ rất chu đáo bởi nhân viên.
9
Marco
Дата отзыва: 24 августа 2025
Ottimo hotel, tra i migliori provati in 30gg in Vietnam e difatti il prezzo è il più alto pagato. Peccato non aver potuto provare il rooftop perché non é sempre aperto. Tutto pulito e ben tenuto, camere spaziose e con ogni confort. Non abbiamo mangiato al ristorante ma lo abbiamo visto ed era molto bello e con un ottimo profumo, abbiamo sentito che si mangia molto bene.
Peccato per la piscina , ha una bellissima vista ma pochissimi lettini sempre occupati quindi destinata solo a 4/6 persone. Consiglierei di spostare/ridurre la palestra sempre vuota per mettere qualche lettino in più.
Peccato per la piscina , ha una bellissima vista ma pochissimi lettini sempre occupati quindi destinata solo a 4/6 persone. Consiglierei di spostare/ridurre la palestra sempre vuota per mettere qualche lettino in più.
9
Suzanne
Дата отзыва: 23 августа 2025
Super locatie op 200 meter van Train Street, je loopt zo de oude wijk in maar toch geen last van het verkeer gehad. Ontbijt was heerlijk, een buffet met ook nog een keuzemenu. Super lief personeel die alles voor je doet.
Eigenlijk viel niets tegen. Als we toch 1 ding moeten noemen is het de luide Vietnamese muziek op de rooftopbar, maar die werd zachter gezet toen we opmerkte dat we de ober niet konden verstaan. Als we Ha Noi weer een keer aandoen gaan we hier zeker weer logeren.
Eigenlijk viel niets tegen. Als we toch 1 ding moeten noemen is het de luide Vietnamese muziek op de rooftopbar, maar die werd zachter gezet toen we opmerkte dat we de ober niet konden verstaan. Als we Ha Noi weer een keer aandoen gaan we hier zeker weer logeren.
9
Jo
Дата отзыва: 23 августа 2025
Great location- near train street
The mPs address is incorrect, it was taking us to a bakery. Very frustrating as the area is very busy and we were lugging baggage!
The mPs address is incorrect, it was taking us to a bakery. Very frustrating as the area is very busy and we were lugging baggage!
9
Julie
Дата отзыва: 22 августа 2025
Bel hôtel très bien situé proche de tous les points d intérêts d Hanoi. Le personnel de la réception est adorable et les chambres sont très cosy. Idéal pour un court séjour.
De plus le petit déjeuner est varié et très bon.
Ras
Ras
8
Msflg
Дата отзыва: 19 августа 2025
Great location, with everything close by and easy to reach. The staff were absolutely wonderful—friendly, attentive, and incredibly helpful, which truly made all the difference during my stay. The room was clean, spacious, and well-equipped with everything I needed for a comfortable visit.
The pool was very small and always crowded. The hotel should introduce “no kids” hours. The gym was also extremely small but had what you need.
The pool was very small and always crowded. The hotel should introduce “no kids” hours. The gym was also extremely small but had what you need.
7
Michiel1977
Дата отзыва: 18 августа 2025
Luchtvochtigheid in de kamer was te hoog. Kleding vochtig.
10
Catherine
Дата отзыва: 18 августа 2025
La beauté des lieux et le confort
Dommage qu’on ne puisse pas boire un verre au bord de la piscine
Dommage qu’on ne puisse pas boire un verre au bord de la piscine
9
Duc
Дата отзыва: 17 августа 2025
War super. Sowohl das Personal als auch das Hotel
Die Zimmer waren wunderschön und das fruhstück war auch sehr lecker
10
Deborah
Дата отзыва: 16 августа 2025
Loved our stay at this hotel. Just 1-2 minute walk to train street, right on the edge of the Old Quarter. Great pool and Sky Bar with exceptionally friendly and helpful staff.
Nothing
Nothing
9
Thomas
Дата отзыва: 16 августа 2025
Très bonne localisation entre train street et le mausolée d’Ho Chi Minh.
Un bonus pour le pain perdu au petit déjeuner.
Piscine un peu petite (5 transats) mais rafraîchissante.
Piscine un peu petite (5 transats) mais rafraîchissante.
9
Graham
Дата отзыва: 15 августа 2025
This hotel is in a great location and the staff were friendly and supportive. I will use this hotel for future visits to Hanoi.
There was nothing I didnt like.
There was nothing I didnt like.
10
Olivier
Дата отзыва: 13 августа 2025
L’emplacement, bel hôtel avec de belles chambres
La piscine est trop petite mais on est deja tellement content de l’avoir :)
La piscine est trop petite mais on est deja tellement content de l’avoir :)
7
Hayley
Дата отзыва: 13 августа 2025
Reception staff were very nice - especially when it was raining (downpour) as I was checking out - made sure I got into my taxi dry!
The room and pool were smaller than expected. Breakfast was not included.
The room and pool were smaller than expected. Breakfast was not included.
10
Doreen
Дата отзыва: 11 августа 2025
Central location for city sightseeing. Amazing friendly helpful staff.
Loved everything.
Loved everything.
10
Julien
Дата отзыва: 11 августа 2025
Le personnel est adorable et à l'écoute de toutes les demandes. L'hôtel est placé à proximité de toutes les activités.
6
Lorna
Дата отзыва: 10 августа 2025
Location was good. Staff are all very good and friendly
The hotel generally is a bit dated, especially the bar and communal areas. It could be a very nice hotel if it had a freshen up. The room was a little bit dusty in places. We were upgraded to a room with a balcony but to be honest it overlooked tanks/generators. A lot of room noise from upstairs room and next door. Food was okay but not exceptional.
The hotel generally is a bit dated, especially the bar and communal areas. It could be a very nice hotel if it had a freshen up. The room was a little bit dusty in places. We were upgraded to a room with a balcony but to be honest it overlooked tanks/generators. A lot of room noise from upstairs room and next door. Food was okay but not exceptional.
10
Michaela
Дата отзыва: 10 августа 2025
Das Frühstück und das Restaurant abends waren hervorragend, das Personal im gesamten Hotel stets freundlich und hilfreich. Ein perfekter Aufenthalt.
Nichts
Nichts
8
Paula
Дата отзыва: 09 августа 2025
Great stuff and they let us leave our luggage there while we were traveling around Vietnam
Not really enough pool chairs
Not really enough pool chairs
10
Monika
Дата отзыва: 09 августа 2025
Great location, lovely clean hotel, fantastic breakfast
10
Armelle
Дата отзыва: 09 августа 2025
L accueil. Une précieuse réservation billet bateau et bus sur place.
Nothing
Nothing
10
Nicolas
Дата отзыва: 07 августа 2025
The breakfast is very rich.
The location is perfect.
Decoration is nice.
9
Alex
Дата отзыва: 06 августа 2025
La gentillesse du personnel, adorable en tout point, merci!
La literie est très confortable.
La piscine est un vrai plus pour se rafraîchir en début ou fin de journée.
Le petit déjeuner est excellent et varié pour tout les goûts.
Le roof top avec son bar est parfait pour finir la journée après avoir déambuler une journée dans les rues animées de Hanoi.
10
W
Дата отзыва: 06 августа 2025
Mention spéciale au staff qui nous a superbement acceuillis!
10
Enrique
Дата отзыва: 04 августа 2025
el personal es super amable y servicial, siempre con una sonrisa
10
Mark
Дата отзыва: 04 августа 2025
We stayed in the villa. Lots of low key charm. Big area to hang out in privately. Perfect to group together as a family. Great pool. Tasty breakfast with amazing salads. Helpful friendly staff.
Minor gripe. But outside the villa is the maintenance hut. They were often doing work which was noisy for a while.
Minor gripe. But outside the villa is the maintenance hut. They were often doing work which was noisy for a while.
10
Emmanuelle
Дата отзыва: 03 августа 2025
Tout est parfait !
La gentillesse de l’accueil, la qualité des chambres et de la restauration
Super petit déjeuner et très très bon dîner
Beaucoup d’attention à notre égard et possibilité de prendre une douche après la dernière journée de visite à hanoi et avant le vol de retour
Je remercie vivement tout le personnel pour sa gentillesse
Je recommande chaudement cet hôtel
Rien tout est parfait
Rien tout est parfait
8
Victoria
Дата отзыва: 03 августа 2025
good hotel
undercover pool -seemed very cramped
undercover pool -seemed very cramped
9
Fiona
Дата отзыва: 03 августа 2025
Great location, comfortable bedrooms
Friendly helpful staff
Excellent restaurant with a gluten free menu
Pool didn’t open until 8.30
Pool didn’t open until 8.30
10
Reiner
Дата отзыва: 03 августа 2025
Sehr stilvoll eingerichtetes Hotel in unmittelbarer Nähe der Trainstreet. Sehr ruhiges Zimmer mit sehr guter Ausstattung. Sehr hilfsbereites, zuvorkommendes und freundliches Personal.
Gutes Frühstück.
Zahlreiche Cafes und Essensmöglichkeiten in der Nähe.
Nichts
Nichts
10
Davide
Дата отзыва: 03 августа 2025
Accogliemza super, gentilissimi, poliglotti, disponibili, sia in reception che colazione
Camera super (suite), pulitissima, begli spazi, frigo bar gratuito
Consentito accesso ad area spa per doccia dell'ultimo minuto anche dopo checkout
Colazione super,
Nulla. In relazione al costo medio defli alberghi ad Ha Noi costa qualcosa in più ma assolutamente meritati
Nulla. In relazione al costo medio defli alberghi ad Ha Noi costa qualcosa in più ma assolutamente meritati
10
Eva
Дата отзыва: 02 августа 2025
Top locatie, heerlijke bedden, super service & personeel
Niets
Niets
9
Valérie
Дата отзыва: 01 августа 2025
Un hôtel très beau, idéalement situé avec piscine, Sky bar, restaurant délicieux et très bon spa … et un personnel aux petits soins.
Le prix du transfert vers Puluong était bien au dessus des prix du marché.
Le prix du transfert vers Puluong était bien au dessus des prix du marché.
10
Roper
Дата отзыва: 01 августа 2025
Location, food, staff and rooms.
The pool was quite small and didn’t feel very refreshing.
The pool was quite small and didn’t feel very refreshing.
10
Sebastian
Дата отзыва: 31 июля 2025
We simply cannot fault this hotel. We stayed for 4 weeks and felt completely at home and were touched by the kindness of the staff who went out of there way to help at any given opportunity. The breakfast buffet was delicious, the room was excellent and the location is great.
8
Kim
Дата отзыва: 25 июля 2025
The staff are great, breakfast is good, location is very good,
The gym & pool are very small.
The gym & pool are very small.
10
Guido
Дата отзыва: 25 июля 2025
Die Lage des Hotel ist top. Das Personal unglaublich freundlich und aufmerksam. Vor allem Christine hat uns unglaublich unterstützt bei diversen Angelegenheiten - vielen Dank. Wir können das Hotel sehr empfehlen. Es hat alles gepasst für uns.
10
Joana
Дата отзыва: 24 июля 2025
Amazing location, walking around is easy
Great people, very friendly
Food is delicious
Good rooms but a bit old
Feels like home
Rooms need a little painting and remodeling
Rooms need a little painting and remodeling
10
Emmanuelle
Дата отзыва: 24 июля 2025
Excellent Acceuil dans ce superbe hôtel très bien situé, proche de tout et un peu au calme.
Excellent restaurant (super petit déjeuner et on a aussi très bien dîné) et très beau bar en roof top
L’accueil est vraiment un des meilleurs de notre voyage, beaucoup de gentillesse et de sollicitude.
Vraiment tout est parfait
Vraiment tout est parfait
9
Jean
Дата отзыва: 22 июля 2025
La qualité de l’accueil ainsi que celles des informations sur les sites à découvrir.
10
Valerie
Дата отзыва: 21 июля 2025
Very convenient to get to train street, clean and spacious
8
Timothy
Дата отзыва: 21 июля 2025
Good sized rooms, great sky bar and restaurant, amazing staff.
Aircon malfunctioned leaking water in my room at 3am. However, staff were helpful and the cost of my room for that night was fully refunded.
Aircon malfunctioned leaking water in my room at 3am. However, staff were helpful and the cost of my room for that night was fully refunded.
9
Thicay
Дата отзыва: 20 июля 2025
L'emplacement au coeur de la ville et à proximité de tout. La décoration sublime de l'hôtel et des chambres et la literie très confortable. Le personnel souriant et adorable.
La chambre un peu petite pour un couple avec bébé.
La chambre un peu petite pour un couple avec bébé.
10
Cuma
Дата отзыва: 17 июля 2025
Great location great Service right near train street in the old Quarter
9
Sylvia
Дата отзыва: 16 июля 2025
Heel mooi hotel op goede locatie! Personeel was heel hulpvaardig en vriendelijk! Kamers waren mooi en proper.
Rooftop bar sloot redelijk op voorhand en personeel liet daar duidelijk merken dat ze wouden sluiten. We voelden ons niet meer welkom.
Rooftop bar sloot redelijk op voorhand en personeel liet daar duidelijk merken dat ze wouden sluiten. We voelden ons niet meer welkom.
10
Bélinda
Дата отзыва: 15 июля 2025
Notre séjour était absolument fabuleux !
Nous avons été très bien reçu et nous avons eu accès à tous les services proposés par l’hôtel sans aucune difficulté. Le personnel était très sympathique et agréable.
Les chambres absolument magnifiques, la piscine et la salle de sport sont un vrai bonus. Le restaurant propose des repas soignés et savoureux. Le petit déjeuner est exceptionnel ! Le roof top est très agréable, joliment décoré. L’hôtel est très bien situé, facile d’accès et à 2 pas de la train street. Nous sommes venus pour notre lune de miel et ne voulions plus repartir ! C’est incontestablement le meilleur hotel ou bous avons séjourné.
Mention spéciale pour le spa/ massage ! Les massages étaient absolument excellents.
Rien à dire
Rien à dire
10
Riccardo
Дата отзыва: 13 июля 2025
Nice hotel with comfortable rooms and small swimming pool. The staff were very helpful and provided recommendations and advice on what to visit and when and were very attentive e.g. helping us identify our taxi, or tour bus. They gave us tokens to enjoy the rooftop bar which was appreciated. Big thank you to Tony for his support throughout our stay!
Rooms a little smaller than expected, even with upgrades but manageable for a city break. Swimming pool had limited loungers and was often very busy.
Rooms a little smaller than expected, even with upgrades but manageable for a city break. Swimming pool had limited loungers and was often very busy.
10
Daniela
Дата отзыва: 12 июля 2025
Comfortable, great location, close to everything but not too busy. Nice restaurant, good breakfast, rooftop bar, swimming pool and above all excellent staff.
Nothing
Nothing
10
Raphaël
Дата отзыва: 09 июля 2025
Hôtel très charmant! Nous avons séjourné dans une suite, la chambre était très confortable et très joliment décorée. La piscine était très agréable et avait une belle vue sur la ville. Le restaurant de l’hôtel Essence était délicieux !!! Idéalement situé à deux minutes de la rue du train, en plein centre ville. Personnel très gentil et aux petits soins.
Rien.
Rien.
9
Amanda
Дата отзыва: 08 июля 2025
Great location in old town and close to lake. Very quiet inside . Excelente breakfast
The shower was a bit tricky to use
The shower was a bit tricky to use
9
Sarah
Дата отзыва: 08 июля 2025
Wir würden das Hotel aufgrund der Lage und des sehr hilfsbereiten und freundlichen Personals jederzeit weiterempfehlen.
10
Elle
Дата отзыва: 06 июля 2025
Aira was one of the highlights of our Hanoi trip. The lobby is stunningly decorated, the staff go above and beyond to provide local recommendations and the rooms are STUNNING with beautiful furnishings, comfy beds and spacious bathrooms. We snagged an upgrade with was INCREDIBLE. I'm already wanting to go back :)
Nothing
Nothing
8
Matthew
Дата отзыва: 06 июля 2025
Great staff, always helpful and friendly. Restaurant is also very good, and the views from the rooftop bar terrific too. Good location on the edge of the old quarter. Comfortable rooms, very comfortable bed.
Pool a bit small.
Pool a bit small.
10
K
Дата отзыва: 06 июля 2025
All meals we had there were delicious. The room perfect and location was great. The best part of our stay were the staff, so helpful, friendly and loveable. They also presented us both with birthday cakes as we were there on our birthdays 22 and 24 June. :)
Having to leave to resume our holiday elsewhere.
Having to leave to resume our holiday elsewhere.
9
Rebecca
Дата отзыва: 06 июля 2025
Lovely staff, lovely food and bar, nice facilities
10
Linda
Дата отзыва: 06 июля 2025
Great customer service, staff go out of their way to make sure your stay is great, fantastic facilities, walking distance to most places, very close to train street.
Highly recommend
8
Clare
Дата отзыва: 04 июля 2025
Felt like a lovely traditional boutique hotel, with the helpfulness of the staff being the best asset.
Very comfortable beds
Great breakfasts, with a fab take away breakfast on our last day when we had an early flight.
Special thanks to Laura for answering my many questions and helping us with booking trips and even restaurant recommendations. This is a very convenient place for walking to all sites within the old city and pickups for excursions.
Highly recommend a massage here.
The room felt quite small and the balcony described as a double balcony was very small, only big enough for one person to stand on. The pool is lovely but only room for 5sun beds and always full when we tried to use.
The room felt quite small and the balcony described as a double balcony was very small, only big enough for one person to stand on. The pool is lovely but only room for 5sun beds and always full when we tried to use.
10
Pavel
Дата отзыва: 02 июля 2025
Ubytování na vysoké úrovni, největší plus byly perfektní snídaně.
6
David
Дата отзыва: 30 июня 2025
The location is great
Staff greet you warmly but not really personal
Breakfast quality has dropped noticeably since my stay two years ago
Charging for coffee
Rooms are good bed comfortable
Paying for a lost key Coffee at breakfast Had to wake up sleeping staff to check out at 6:15
Paying for a lost key Coffee at breakfast Had to wake up sleeping staff to check out at 6:15
10
Ciara
Дата отзыва: 29 июня 2025
This hotel was incredible. Great facilities and comfortable rooms. But the best part of this hotel is the staff. Myself and my partner spent 5 nights in Hanoi. One night I was not feeling well and went into the first stages of anaphylaxis. The staff went above and beyond to help us and keep us calm. They helped us get to a hospital and called ahead to let them know what was happened. I cannot thank them enough for their support and service that day. Would recommend to anyone to stay here based on the staff alone.
10
Yasmine
Дата отзыва: 29 июня 2025
This was our last stay in Vietnam and clearly the best. We had already been in Saigon and SaPa. Aira hotel was clean and sophisticated. They upgraded us to the best room in the hotel at no extra charge. Due to a travel issue, we needed to stay in Hanoi and extra day and they allowed us to extend our stay for the same discounted rate. On our last day they gave us a late check out. Our flight wasn’t leaving until 11:30 pm and we were out and about in hot and humid Hanoi. The staff allowed us to shower in the spa area and provided towels and a nice space.
They were also very helpful in accessing cabs and giving us tips.
Tom in particular was very helpful and kind. We felt very looked after.
The restaurant and sky bar are also fantastic. The food was delicious. The hotel is centrally located and close to train street and many restaurants.
Nothing.
Nothing.
8
Emilie
Дата отзыва: 28 июня 2025
L'hôtel est idéalement placé et a un petit déjeuner extra-ordinaire !!!
10
C
Дата отзыва: 26 июня 2025
À côté de Train Street, pas loin du vieux Hanoi. Grandes chambres, literie très confortable, jolie décoration. Personnel souriant, disponible, à l écoute. Bon buffet de petit déjeuner. Sky bar avec jolie vue. Piscine pas grande mais agréable.
Il manque une machine à café pour le petit-déjeuner, ou un bon café inclus dans le prix.
Il manque une machine à café pour le petit-déjeuner, ou un bon café inclus dans le prix.
10
Summer
Дата отзыва: 26 июня 2025
All the attendants were attentive and went above and beyond to ensure I was comfortable and helped me do a lot of my bookings.
Very central area and great atmosphere and vibe
10
Miriam
Дата отзыва: 24 июня 2025
The facility were great and location was really good. Just a short 200mt walk to train street and great restaurants
Nothing to dislike
Nothing to dislike
10
Peter
Дата отзыва: 16 июня 2025
The property was extremely clean and the staff was fantastic. Everyone was so friendly and helpful. I stayed 2 weeks but I wish I could have stayed longer. The breakfast buffet was just right and I was surprised they had a pool. If I come back to Hanoi I will be staying here again.
Liked everything
Liked everything
10
Thierryarnaudlars
Дата отзыва: 16 июня 2025
Tout est parfait le personnel est compétent.
L hôtel est très beau.
La chambre juste magnifique.
Le petit déjeuner parfait .
La piscine trop belle
Salle de sport satisfaisante.
Il y a un skybar très beau pour boire des cocktails
Ils nous ont organisé notre croisière pour la baie d along.
9
Sandra
Дата отзыва: 15 июня 2025
Netter Boutique Flair, Lage super, täglich mehrere Flaschen Wasser und Cola gratis, sehr aufmerksamer Service/sehr nettes Personal, Pool mit Aussicht (nicht besonders groß, aber völlig ausreichend und schön überdacht) ,schöne Skybar. Wir würden wieder kommen!!!
Wenn es überhaupt etwas zu beanstanden gibt, dann vielleicht, dass man abends/nachts den Straßenlärm etwas hört, die Fenster sind nicht super schallisoliert. Aber dafür hat man ja schließlich auch ein Hotel im Zentrum gebucht 😉.
Wenn es überhaupt etwas zu beanstanden gibt, dann vielleicht, dass man abends/nachts den Straßenlärm etwas hört, die Fenster sind nicht super schallisoliert. Aber dafür hat man ja schließlich auch ein Hotel im Zentrum gebucht 😉.
10
Julie
Дата отзыва: 14 июня 2025
This was a really nice hotel located in the old quarter and really close to Train Street. All staff were really friendly & helpful especially when our Ha Long Bay trip was cancelled at the last minute due to weather - booking us for an extra night & finding us a day trip to Ninh Binh
Nice breakfast & lovely restaurant staff
It was our honeymoon & they upgraded us & decorated our room at check in which was lovely
Nothing everything was good
Nothing everything was good
7
Milind
Дата отзыва: 12 июня 2025
Specially the staff , was very friendly
The shower
The shower
10
Emmanuel
Дата отзыва: 11 июня 2025
Excellent choix par son emplacement à 5 mn de la rue du train, entre le vieux quartier et les parcs. Chambre confortable, pas très grande mais bien équipée. Piscine sur le toit, salle de sport , restaurant un peu cher mais correct.
Personnel au petit soin. A recommander.
Rien à dire
Rien à dire
8
Shal
Дата отзыва: 11 июня 2025
Hospitable staff - let us drop off our bags before we went on the ha giang loop (3 days before we checked in). 24/7 check in desk. Provided a little treat for our honeymoon and free drinks voucher in the sky bar on rooftop of hotel. Very central location with easy access to major attractions in old quarter.
10
Jean
Дата отзыва: 10 июня 2025
We have stayed in this hotel 3 times, 5 nights in total. Each time, everything was absolutely perfect: the location, the refined decoration, the equipment and comfort, the attention to details, the great breakfasts, and above all the professional, attentive and kind team. They were very helpful and efficient. We were lucky enough to be upgraded twice. This had never happened to us before, so it was especially appreciated! Thank you 😊
10
Portia
Дата отзыва: 09 июня 2025
Very friendly staff.An exceptional restaurant for the breakfast and dinner.
The roof top area and bar was great for relaxing and seeing the sights.
The employees were helpful and kind.We stayed there twice and would highly recommend this hotel.The rooms were spacious and clean with the free mini bar as a bonus.
Nothing
Nothing
10
Alex
Дата отзыва: 08 июня 2025
A small but perfectly formed, luxurious hotel in a wonderful position right next to train street.
I have stayed in many 5-star hotels around the world and I really rate this as one of the very best.
Rooms very comfortable, staff wonderful and attentive and breakfast excellent with a fab rooftop bar and pool!
Nothing!
Nothing!
10
Samantha
Дата отзыва: 08 июня 2025
We loved our stay at Aira. The location is wonderful and the staff were so welcoming and kind. We informed them it was a special trip for us and they went above and beyond. Loved the daily breakfast, too and the rooftop bar was amazing! Highly recommend for your stay in Hanoi.
The pool and gym are deceivingly small. If there are 6 people in the pool it’s full and if there are like 3 people in the gym it’s full. Still worth staying at this amazing hotel, just something to note.
The pool and gym are deceivingly small. If there are 6 people in the pool it’s full and if there are like 3 people in the gym it’s full. Still worth staying at this amazing hotel, just something to note.
10
Maria
Дата отзыва: 06 июня 2025
Todo, felicitar al personal por su amabilidad, una fantástica estancia
Nada
Nada
9
Brett
Дата отзыва: 05 июня 2025
Staff were very friendly. Lovely decor. Room spacious. Hospitality staff Sim , Ivy and Ninh were especially attentive and lovely. They looked after us very well. Food was also fresh and delicious.
Nothing major. Just maybe put a bit of healthy muesli in for a breakfast cereal option.
Nothing major. Just maybe put a bit of healthy muesli in for a breakfast cereal option.
10
Ana
Дата отзыва: 05 июня 2025
The hotel is very complete, with a pool, spa, gym, restaurant and even a tailor inside the building. The staff is very polite and attentive. The room was spacious and the bed was super comfortable. The breakfast is very complete, one of the best we had in Asia, with a lot of fruits.
Nothing in particular, I would suggest to include a moisturizer as an amenity.
Nothing in particular, I would suggest to include a moisturizer as an amenity.
10
Jacqueline
Дата отзыва: 02 июня 2025
Staff very helpful & friendly
The pool was green , took 2 days to get it clean
The pool was green , took 2 days to get it clean
10
Joan
Дата отзыва: 01 июня 2025
Nous avons adoré notre séjour dans cet hôtel idéalement situé en plein cœur du vieux Hanoï. La chambre était magnifique, avec une décoration soignée et une ambiance chaleureuse. Le personnel a été d’une grande gentillesse tout au long de notre séjour. Le petit déjeuner était délicieux et très complet. Une adresse à recommander sans hésiter !
10
Nadine
Дата отзыва: 01 июня 2025
Excellent accueil très professionnel et attentionné, chambre confortable et calme, très bon petit déjeuner varié, agréable rooftop, emplacement de l.hotel très pratique pour visiter tous les points d’interêt de Hanoï. Nous recommandons et reviendrons
Rien tout était très bien
Rien tout était très bien
10
Alex
Дата отзыва: 30 мая 2025
Quite simply fabulous in every way.
Can’t think of a single criticism.
This is a superb hotel and we had a brilliant stay there
Absolutely nothing
Absolutely nothing
10
Jean
Дата отзыва: 29 мая 2025
Everything was absolutely perfect, from the location, the refined decoration, the equipment and comfort, the attention to details, the great restaurant, and above all the professional, attentive and kind team. They even upgraded us because we will be staying 2 more times. A very special place to stay!
N/A
N/A
10
Annemarie
Дата отзыва: 28 мая 2025
Lage in der Nähe vieler Sehenswürdigkeiten, hervorragendes und liebevolles Frühstück. Freundliches und hilfsbereites Personal.
10
Michelle
Дата отзыва: 28 мая 2025
Loved the room. It was so comfortable. The minute I arrived I was taken care of and made to feel very welcome. Great massage on site.
9
Alejandro
Дата отзыва: 28 мая 2025
El personal es muy amable, nos atendió Tony. Nos dejaron hacer check out para ir a halong bay, respetando la reservación original, sin costo extra
Todo bien
Todo bien
9
Alex
Дата отзыва: 28 мая 2025
This is a lovely hotel, very close to Train Street, with a great rooftop bar with panoramic views across the city.
Staff we lovely, helpful, pleasant and welcoming.
A bit expensive compared to others in Vietnam.
A bit expensive compared to others in Vietnam.
9
Alex
Дата отзыва: 28 мая 2025
We stayed for 3 nights in total and they stored our luggage for the 3 days we were elsewhere. Got a room upgrade both times and some free drinks vouchers for the bar, which was a nice addition. This is very nice hotel, a bit too nice for the amount of time we ended up using it, which is a bit of a shame.
Very close to Train Street, if you like that sort of thing, but quiet at night.
The staff were great, very friendly and helpful.
Laundry was charged by item, which made it more expensive than other places that charge by weight. Overall, quite expensive by Vietnamese standards.
Laundry was charged by item, which made it more expensive than other places that charge by weight. Overall, quite expensive by Vietnamese standards.
10
Philipp
Дата отзыва: 26 мая 2025
Top Lage, Restaurant mit super feinem Essen, freundluchem Service und toller Aussicht, Sky-Lounge
10
Margaux
Дата отзыва: 26 мая 2025
Perfect location to explore Hanoi
Staff was incredibly helpful and kind to make our stay memorable and smooth, with nice attentions for us
Great facilities, we had an amazing massage and the rooftop bar and pool are nice too.
Long term luggage storage was very convenient as well.
10/10 here
10/10 here
10
Judith
Дата отзыва: 23 мая 2025
The location in the French Quarter was excellent - very close to Train Street and the Fine Arts Museum and an easy walk or taxi ride away from central visitor attractions. The staff were super-helpful, always ready to provide tips and useful information to enhance our stay. The quality of breakfast and dining was excellent.
The hotel exceeded my expectations.
The hotel exceeded my expectations.
9
Howard
Дата отзыва: 20 мая 2025
Breakfasts were great, room was very nice, location was close to many attractions, roof top bar was fantastic
Milk for tea/coffee in rooms (but was supplied when requested)
Milk for tea/coffee in rooms (but was supplied when requested)
9
Sophiel27
Дата отзыва: 20 мая 2025
Heel mooi hotel op wandelafstand van vele bezienswaardigheden. Samengevat ligt het hotel heel centraal.
Een fantastisch gastvrij onthaal, waar geen vraag te veel is!
Heel mooie en ruime kamer die heel proper onderhouden is.
Ontbijt is lekker en uitgebreid en je ontvangt een heel duidelijk en goeie uitleg over de werkwijze bij het ontbijt (buffet en keuze a la carte).
Het zwembad is aan de kleinere kant en er zijn slechts een paar ligbedden ter beschikking, maar dit was voor ons geen breekpunt.
We zouden dit hotel zeker kunnen aanbevelen aan iedereen.
niets
niets
10
Sallaway
Дата отзыва: 19 мая 2025
This is a lovely boutique Hotel very close to the Old Quarter in Hanoi. The staff are very helpful.
10
Grant
Дата отзыва: 19 мая 2025
The staff here were exceptional, looking after our every need.Taking our luggage upstairs to our room, filling our water bottles with iced water every morning, allowing us to make a lunchbox (in a container) every day from the breakfast buffet. Wonderful facilities, restaurant and Skybar. You can order drinks via phone at the pool.
Nothing, perfect!
Nothing, perfect!
5
Orah
Дата отзыва: 18 мая 2025
Location is very good
The staff is very welcoming and accomplished.
The room is ok however it is very damp and has a terrible smell inside. The walls between rooms are very thin … someone in the next room was causing uncontrollably for 2 days and nights and it was very hard to sleep
The room is ok however it is very damp and has a terrible smell inside. The walls between rooms are very thin … someone in the next room was causing uncontrollably for 2 days and nights and it was very hard to sleep
8
Victor
Дата отзыва: 18 мая 2025
The best part about Aira Boutique is the staff and location. The rooms are also very clean which is great
The decor of the hotel is pretty outdated and so are the facilities ie gym and swimming pool. The breakfast on offer was also far from spectacular
The decor of the hotel is pretty outdated and so are the facilities ie gym and swimming pool. The breakfast on offer was also far from spectacular
8
Imogen
Дата отзыва: 17 мая 2025
Felt luxurious and very kind staff
No hot water for the shower, barely warm.
No hot water for the shower, barely warm.
8
Henry
Дата отзыва: 16 мая 2025
Das Hotel ist perfekt gelegen zwischen old-town und dem Mausoleum. Die Train-Steet ist nur 5min zu Fuss entfernt. Ideal also, um Hanoi kennenzulernen. Viele Sehenswürdigkeiten können von hier aus bequem zu Fuss erkundet werden. Ansonsten sind Taxis meist sofort verfügbar (Grab App herunterladen und los geht’s). Die Zimmer waren gross inkl Balkon. Der Stadt-Sound dringt nur minimal durch die Doppelverglasung ins Zimmer. Das Personal war aussergewöhnlich freundlich und extrem bemüht ohne aufdringlich zu werden. Ein Eindruck, den man in ganz Vietnam bekommt.
Die Bilder täuschen ein wenig über den hier und da doch schon abgenutzten Zustand des Hotels hinweg. Das Frühstück ist eher auf Menge statt auf Qualität ausgelegt. Unser Eindruck: Angebot etwas reduzieren und dafür Qualität der Speisen anheben.
Die Bilder täuschen ein wenig über den hier und da doch schon abgenutzten Zustand des Hotels hinweg. Das Frühstück ist eher auf Menge statt auf Qualität ausgelegt. Unser Eindruck: Angebot etwas reduzieren und dafür Qualität der Speisen anheben.
10
Philippe
Дата отзыва: 16 мая 2025
Hôtel superbe ! Les chambres sont super confortables, le personnel est au petit soin. Le petit dej est délicieux. Les lits sont très très confortables. Les prestations du spa sont divines.
L’espace piscine est petit et ne contient que quelques transat
L’espace piscine est petit et ne contient que quelques transat
8
Paul
Дата отзыва: 16 мая 2025
Staff were excellent, Laura in particular was very good. The accommodation was stylish and very clean. Great location too.
Nothing
Nothing
10
Christine
Дата отзыва: 15 мая 2025
Bel établissement au luxe discret avec un excellent restaurant. Ensemble du personnel très accueillant et serviable. Bien situé dans le vieux Hanoï. Je recommande chaudement
-
-
9
Laetitia
Дата отзыва: 14 мая 2025
Le petit déjeuner est très bon et copieux, le personnel est attentionné, et l'hôtel est très propre, confortable et classe.
9
Ingrid
Дата отзыва: 14 мая 2025
Heerlijk hotel zeer centraal gelegen naar alle bezienswaardigheden. Ontbijt was voortreffelijk. Wat wij erg leuk vonden was dat de train street om de hoek lag.
Nvt
Nvt
10
Gazz68
Дата отзыва: 14 мая 2025
Location. Breakfast. Staff. Room comfort.
There wasn't anything to dislike at this hotel.
There wasn't anything to dislike at this hotel.
9
Marisa
Дата отзыва: 14 мая 2025
The pool area was fabulous. Staff were very helpful with late check out. The room was beautifully appointed and we got an upgrade for no reason!. Win Win. The Spa service was great, very soothing after a hectic day travelling.
9
Chloe
Дата отзыва: 12 мая 2025
The rooms were beautiful. So was the pool area. The bed in our room was legitimately the comfiest bed I have ever been in in my life. We were very well rested staying here. The staff were very friendly and helpful and went above and beyond to assist us whenever there was anything we needed. A great central location.
We thought the cost of breakfast was a little expensive and didn't love the range but we only had it the one time so it wasn't really an issue. Overall very, very happy with the experience.
We thought the cost of breakfast was a little expensive and didn't love the range but we only had it the one time so it wasn't really an issue. Overall very, very happy with the experience.
10
Christoph
Дата отзыва: 08 мая 2025
Einfach wunderbar 😊 Kann ich nur wärmstens empfehlen,ein wirklich tolles Hotel
10
Christoph
Дата отзыва: 08 мая 2025
Sehr nettes Personal, es fehlt einem nix an Komfort,tolle Rooftop bar ebenfalls mit sehr nettem Personal und eine extrem gute Lage zur Oldtown Trainstreet, alles locker per Fuss zu erreichen. Kommen sicher wieder
9
Chris
Дата отзыва: 07 мая 2025
The staff were wonderful! Really helpful and friendly
9
Amber
Дата отзыва: 07 мая 2025
Great hotel, nice rooms. The pool and the rooftopbar are amazing. It is only 200m from trainstreet.
The hotel is a bit noisy.
The hotel is a bit noisy.
10
Charlotte
Дата отзыва: 06 мая 2025
Beautiful hotel, excellent services and facilities. The restaurant was really nice. We also had an amazing massage in the spa! Great location, very close to everything! The free mini bar was also a bonus!
Nothing!
Nothing!
10
Rui
Дата отзыва: 06 мая 2025
Great location, friendly staff and very nice design hotel with a great sky bar and pool. If you are looking for a good starting point to explore the city this is the best option to be near everything. Food at the Essence restaurant was really tasty. Definitly recommend it!
10
Jennifer
Дата отзыва: 05 мая 2025
This hotel is stunning. Super convenient location a few mins from train street. Loads of well rated restaurants nearby. Less touristy and loud compared to old quarter and we actual found we preferred the location. Staff couldn’t have done more to help us. Pool and rooftop bar a great extra touch !
None
None
10
Mariam
Дата отзыва: 05 мая 2025
OMG, Location was supert, its in the heart of Hanoi, Staff were all so polite and amazing :) Pool was very refreshing and loved the view from the skybar.
Definitely reccommend spending your time here.
8
Liselore
Дата отзыва: 04 мая 2025
Goede locatie. Personeel was super vriendelijk en behulpzaam!
De foto’s zijn niet helemaal kloppend met de werkelijkheid. De deuren, deurposten en lichtknoppen waren vies. Vuil konden we er zo afpoetsen met een natte handdoek (met een zwarte handdoek als gevolg). Dat is echt niet ok in deze prijsklasse, wat ons betreft. Ontbijt heeft ruime keuze, helaas geen verse sappen maar aanmaak limonade.
De foto’s zijn niet helemaal kloppend met de werkelijkheid. De deuren, deurposten en lichtknoppen waren vies. Vuil konden we er zo afpoetsen met een natte handdoek (met een zwarte handdoek als gevolg). Dat is echt niet ok in deze prijsklasse, wat ons betreft. Ontbijt heeft ruime keuze, helaas geen verse sappen maar aanmaak limonade.
8
Lal
Дата отзыва: 04 мая 2025
Very convenient walking distance from all the tourist attractions
Nice and clean French style boutique
Nice and clean French style boutique
8
Laurent
Дата отзыва: 03 мая 2025
Situation géographique et intérieur colonial.
Dîner local et de qualité
Petit déjeuner à améliorer
Petit déjeuner à améliorer
5
Nives
Дата отзыва: 02 мая 2025
Comfortable middle-of-the-road hotel. Nice ambience in Reception and good welcome and orientation. The tea was exceptional!
The breakfast was good: great variety to suit all tastes but the coffee was really bad - served in silver jugs that were kept warm - sour and weak. A good machine would solve all that.
The location was ok, but not close to any good shopping.
The spa downstairs was good and the service was great.
The minibar contents (not extensive) were all complimentary.
The property and rooms ( I stayed in two different ones) were due for renovation: chipped tiles, chipped tiles on the shower floor (could cut someone), wooden skirtings and bathroom cabinets which needed to be painted, tired and off-white towels, and a general feeling of decay. The curtains were old and had hanging seams: flimsy and not in keeping with the style and level of the hotel in general. The sky bar was definitely in need of a major overhaul and the glass railings have become almost opaque, making it difficult to enjoy the views that the Sky bar was meant to offer. The gym and pool were an embarrassment: the gym comprised of roughly 15m2 (I’m being generous here) and that limited the equipment and workout space. Not worth it. The small pool was squashed in to the leftover space and only 6 people could lie around it at any time, cheek-by-jowl.
The property and rooms ( I stayed in two different ones) were due for renovation: chipped tiles, chipped tiles on the shower floor (could cut someone), wooden skirtings and bathroom cabinets which needed to be painted, tired and off-white towels, and a general feeling of decay. The curtains were old and had hanging seams: flimsy and not in keeping with the style and level of the hotel in general. The sky bar was definitely in need of a major overhaul and the glass railings have become almost opaque, making it difficult to enjoy the views that the Sky bar was meant to offer. The gym and pool were an embarrassment: the gym comprised of roughly 15m2 (I’m being generous here) and that limited the equipment and workout space. Not worth it. The small pool was squashed in to the leftover space and only 6 people could lie around it at any time, cheek-by-jowl.
9
Nadja
Дата отзыва: 02 мая 2025
The location of the hotel is perfect for exploring Hanoi. It is central, but situated outside the old quarter. You can easily walk to most points of interest.
The restaurants we liked most were also all in the close proximity of the hotels location.
Their service is excellent. Everyone was competent, friendly and helpful. We organized our trips to Halong bay and Sapa through the hotel and were very happy with their offers.
The hotel features a higher standard and it is good. We booked different room categories between our trips, and I would say the more expensive option with the balcony was not worth it. The room was not ready bigger and the balcony you cannot really use because of the street noise and the emission fumes. Otherwise really no complaints!
The hotel features a higher standard and it is good. We booked different room categories between our trips, and I would say the more expensive option with the balcony was not worth it. The room was not ready bigger and the balcony you cannot really use because of the street noise and the emission fumes. Otherwise really no complaints!
10
Ciccio
Дата отзыва: 30 апреля 2025
La struttura è bellissima e molto curata.
Lo staff super accogliente e pronto a soddisfare le richieste degli ospiti.
Dario è il numero 1 (parla anche italiano).
Abbiamo provato: la spa (super piacevole), lo skybar (con vista su tutta la città e ottimi cocktail) e la colazione (molto buona con prodotti tipici e più classici).
La consiglio a tutti!!
10
Lydia
Дата отзыва: 29 апреля 2025
The staff - there is nothing they won’t help you with. Thank you for your kindness and allowing me to have a shower in the spa after I had checked out
Nothing
Nothing
8
J
Дата отзыва: 29 апреля 2025
Lovely room and very comfortable bed. Only at hotel for few hours overnight so didn't use any facilities.
Slight smell of damp in room - would be good if you could remove or add nice smelling air freshener.
Porter who carried our cases was exceptionally good and had good English and gave us useful and helpful information.
Just slight smell in room
Just slight smell in room
8
Donna
Дата отзыва: 28 апреля 2025
It’s a great boutique hotel fabulous staff especially Christine on front desk so welcoming and professional , also Daisy and Ivy in the restaurant, lovely food with a great atmosphere , super close to Train Street just a few minutes walk
9
Marcel
Дата отзыва: 28 апреля 2025
Das Zimmer war schön eingerichtet und sehr geräumig. Train Street war fussläufig zu erreichen. Wir haben von dem Lärm von der Straße im Zimmer nichts mitbekommen. Sehr netter Empfang.
Nichts
Nichts
8
Karim
Дата отзыва: 26 апреля 2025
Emplacement, chambre, personnel impliqué
Le balcon n' est pas un balcon c est un petit balconnet Chambre pas assez lumineuse Rue bruyante
Le balcon n' est pas un balcon c est un petit balconnet Chambre pas assez lumineuse Rue bruyante
9
Phil
Дата отзыва: 26 апреля 2025
Emplacement : à pied du mausolée et du temple de la littérature, pas si loin du vieux quartier, à 100m de la train street
Quartier animé mais chambre à l'arrière calme
Petit déjeuner copieux, viet comme occidental
Quelques boissons gratuites dans la chambre
8
Karim
Дата отзыва: 26 апреля 2025
Emplacement intéressant pour visiter ,Chambre vintage,
bon restaurant , implication du personnel
Le balcon n' est pas un balcon , c'est un petit balconnet Chambre pas assez lumineuse Rue bruyante
Le balcon n' est pas un balcon , c'est un petit balconnet Chambre pas assez lumineuse Rue bruyante
9
Rosie
Дата отзыва: 25 апреля 2025
Very friendly staff
Hotel is in a good location, easy to walk to train street and surrounding areas
Room was lovely and big, comfortable bed
The WiFi was quite patchy so struggled to get connected to apps easily
The WiFi was quite patchy so struggled to get connected to apps easily
8
Lu
Дата отзыва: 25 апреля 2025
Warm friendly welcome. Small but comfortable room, loved the daily refreshed minibar. And they swapped out the Coke and gave me Soda 👍
Did NOT appreciate being charged for a broken cup on departure. This is a hotel, not a retail shop. Accidents happen, the room wasn't trashed it was a broken cup handle. I was offended and disappointed in the management of this.
Did NOT appreciate being charged for a broken cup on departure. This is a hotel, not a retail shop. Accidents happen, the room wasn't trashed it was a broken cup handle. I was offended and disappointed in the management of this.
10
Studio
Дата отзыва: 25 апреля 2025
The location, the hotel service and definitely the staff, Christine was the best!!!
6
Paula
Дата отзыва: 23 апреля 2025
Nada, un olor muy desagradable, había cucarachas y los muebles muy viejos.
El olor terrible a humedad y que había cucarachas
El olor terrible a humedad y que había cucarachas
10
James
Дата отзыва: 23 апреля 2025
Fantastic location and amazing bedroom product, with stunning F&B space on the roof. I would highly recommend to stay in this beautiful hotel.
10
V
Дата отзыва: 22 апреля 2025
The staff were just wonderful! Friendly, incredibly helpful and nothing was too much trouble! The location was perfect: in the old quarter but slightly removed from the really busy, noisy area. The hotel also arranged 2 trips for us and these were excellent too
I also had an amazing massage there
The skybar was vertiginous but fun!
Would highly recommend staying here!
No issues with the hotel, but Hanoi is a noisy, polluted place and unless you're way out of town, it's hard to ignore the traffic and permanent smog
No issues with the hotel, but Hanoi is a noisy, polluted place and unless you're way out of town, it's hard to ignore the traffic and permanent smog
7
Hannah
Дата отзыва: 22 апреля 2025
The bed was comfortable and the breakfast was really nice.
Room was too small and was noisy from the outside street and other guests in the hotel banging on doors and yelling in the corridors.
Room was too small and was noisy from the outside street and other guests in the hotel banging on doors and yelling in the corridors.
10
Bruce
Дата отзыва: 21 апреля 2025
EVRYTHING WAS SPOT ON . THE STAFF WERE BRILLIANT AND WENT OVER AND ABOVE TO HELP US WITH TOURS , MEALS AND FUTURE ACCOMMODATION.
BREAKFAST WAS EXCELLENT.
LEAVING
LEAVING
8
Sam
Дата отзыва: 21 апреля 2025
Staff were lovely. Breakfast was delicious. Room was comfortable. Was great to have access to a pool.
Tv wasn't working on our this our second stay at the hotwl. While the mini bar is free the fridge is left unplugged which means the drinks are all hot.
Tv wasn't working on our this our second stay at the hotwl. While the mini bar is free the fridge is left unplugged which means the drinks are all hot.
10
Jo
Дата отзыва: 21 апреля 2025
The only way to sum this place up is absolutely fabulous. The staff the rooms the location and the food , but the complete bonus was the roof terrace, a stunning retreat in a lovely breeze away from the hustle and bustle below
10
Donna
Дата отзыва: 20 апреля 2025
The property was in an excellent position.
Nil
Nil
10
John
Дата отзыва: 20 апреля 2025
The staff were all very professional and had a really nice attitude and manner. The restaurant, in terms of food and service, was great - we enjoyed every meal we had there.
No cause for complaint or negative comment
No cause for complaint or negative comment
9
Donna
Дата отзыва: 20 апреля 2025
It was quiet and in a perfect location.
There was nothing I did not like about the property
There was nothing I did not like about the property
9
Helhell
Дата отзыва: 18 апреля 2025
Bel hôtel situé à cheval entre les deux quartiers à visiter à Hanoï, sans le brouhaha de l'Old Quarter.
La chambre était spacieuse, propre et confortable.
Le petit déjeuner était excellent et varié. J'ai adoré les Phò et les Banh Mi de bon matin (à la vietnamienne). Une mention spéciale à Nora qui nous a plus que bien servi.
Nous n'avons pas usé de la piscine et de la salle de sport donc je ne peux l'évaluer.
Le Sky Bar était sympa et les cocktails délicieux.
Possibilité de laisser ses bagages à l'hôtel sans payer de supplément.
A notre arrivée la chambre empestait l'humidité, une odeur insoutenable. Le staff nous a expliqué que c'était dû au changement brutal de climat d'une pluie quotidienne à une chaleur lourde d'un coup. Ils ont été très réactifs et nous ont proposé une autre chambre mais l'odeur de renfermé était la même. Heureusement ce problème s'est dissipé avec une bonne aération (et beaucoup de désodorisant le premier soir) et nous avons pu profité tranquillement du reste du séjour. Le massage était OK, sans plus.
A notre arrivée la chambre empestait l'humidité, une odeur insoutenable. Le staff nous a expliqué que c'était dû au changement brutal de climat d'une pluie quotidienne à une chaleur lourde d'un coup. Ils ont été très réactifs et nous ont proposé une autre chambre mais l'odeur de renfermé était la même. Heureusement ce problème s'est dissipé avec une bonne aération (et beaucoup de désodorisant le premier soir) et nous avons pu profité tranquillement du reste du séjour. Le massage était OK, sans plus.
7
Romaïssa
Дата отзыва: 18 апреля 2025
Staff was helpful, location great, breakfast was good, bed is very confortable
Room need a quick refresh
Room need a quick refresh
10
Jones
Дата отзыва: 17 апреля 2025
Staff were above and beyond expectations, the hotel is gorgeous, and their breakfast is incredible. The hotel is close to a number of cafe's and restaurants as well as train street, easily walkable and not quite in the crazier chaos closer to the lake. Ideal spot & location, would stay again.
9
Ronan
Дата отзыва: 17 апреля 2025
Staff were so good and really went the extra mile to make sure your stay was great. Vietnamese items at the breakfast were very good with the more western choices average but that suited us. Location perfect for exploring the old town and French quarter. Would highly recommend staying here in Hanoi.
9
Arno
Дата отзыва: 14 апреля 2025
Nettes Hotel in zentraler Lage (2 min zur Train Street). Freundliches Personal und große Zimmer. Das Frühstück hat alles was man braucht und Abends kann man gut essen. Preis Leistung ist ausgezeichnet.
10
Valerie
Дата отзыва: 12 апреля 2025
I love everyting about this hotel and I will stay here again. I melted into the bed when I arrived after a long journey from Ireland. The staff are incredible. They're so friendly and helpful. They even minded my luggage while I journeyed on. I came back to this hotel on my way home and had the same experience. It's wonderful and the staff are the best. You're a few minutes away from train street and the old quarter also so location is perfect. Couldn't recommend more.
10
Angel
Дата отзыва: 10 апреля 2025
Amazing experience. From the from desk lobby to restaurant, concierge, management. Best looking rooms and very well located.
10
Madlen
Дата отзыва: 09 апреля 2025
Wir waren zu 7. in dem Aira Hotel und hatten 3 Zimmer . Insgesamt waren wir 6 Nächte dort . Es war einfach unglaublich . So einen Service wie in diesem Hotel haben wir noch nicht erlebt . Besonders Nora oben im Restaurant sorgte dafür , dass wir mit allem was wir brauchten in den Tag starten . Jane hatte viel Verständnis und Geduld im schriftlichen hin und her vor unserer Reise und Susi an der Rezeption war immer für uns da . Wenn Hanoi dann nur im Aira ! Ps : gestern Abend wollte unser Sohn noch in den pool , er war aber eigentlich schon geschlossen, dennoch kümmerten sie sich und er durfte nochmal in den pool . Alle Mitarbeiter waren immer im Einsatz und kümmerten sich um uns , kein Wunsch blieb unerfüllt . Wahnsinn . Wir sind total begeistert und empfehlen dieses Hotel zu 100 Prozent .
10
Sandrine
Дата отзыва: 08 апреля 2025
Excellent accueil . Personnel au petit soin . Superbe décoration. Literie excellente. Petit déjeuner complet et délicieux . Excellente situation pour visiter Hanoi
Rien
Rien
8
Claire
Дата отзыва: 07 апреля 2025
The staff were really friendly and eager to help. The location was great for exploring different parts of town. We were able to walk everywhere! The room was okay and the air con was much appreciated in the humidity. As was the free mini bar with stocked water, coke and beer.
It could do with a bit of a refresh. It was clean enough but an update would really boost the place. The balcony wasn’t big enough to use. The room was loud but that’s the trade off for being so central, I’d bring ear plugs
It could do with a bit of a refresh. It was clean enough but an update would really boost the place. The balcony wasn’t big enough to use. The room was loud but that’s the trade off for being so central, I’d bring ear plugs
10
Gail
Дата отзыва: 05 апреля 2025
Rooms were nicely appointed, beds were comfortable and all the staff were extremely courteous and friendly
9
Cuneyt
Дата отзыва: 05 апреля 2025
Tesisin konumu,odaları,kahvaltı ve personeli çok iyi.Herkese öneririm.
10
Anthony
Дата отзыва: 04 апреля 2025
Très bel hôtel, personnel extrêmement sympathique et accueillant, très bon restaurant avec délicieuse nourriture. On recommande sans hésiter.
10
É
Дата отзыва: 03 апреля 2025
Staff friendly, easy access to city and lovely space to unwind from a day exploring. Great pool space and lovely breakfast
10
Dinah
Дата отзыва: 02 апреля 2025
Clean, well maintained room. Hotel is situated on the edge of the old town so it has the advantage of less noise but still in walking distance to all the key spots and a one minute walk from the iconic train street. Service and hospitality were excellent and the restaurant of an excellent standard. I loved having a swim in the morning and the temperature was a perfect, refreshing temperature. I was very comfortable and relaxed during my stay and would definitely return to this hotel.
10
Dinah
Дата отзыва: 02 апреля 2025
Second stay at this hotel. Appreciate the high standards of the service, hotel and restaurant. Highly recommend.
10
Rod
Дата отзыва: 02 апреля 2025
The friendly and professional staff make this hotel. From the doormen to the restaurant staff. Suzie at reception and Ivy in the restaurant in particular were so very professional and friendly at the same time. Location was perfect in the old quarter next to train street and an easy walk to many attractions- Ho Chi Minh Mausoleum, Temple of Literature, Hanoi Hilton etc.
Area around pool is tight but that is similar to many of the hotels in the old quarter.
Area around pool is tight but that is similar to many of the hotels in the old quarter.
9
Julien
Дата отзыва: 01 апреля 2025
Petit déjeuner incroyable, chambre au top, personnel hyper accueillant et emplacement idéal pour visiter la ville !
9
Madeleine
Дата отзыва: 31 марта 2025
Lovely little crash pad in a great location-literally 1 minute from Train Street and an easy walk to the pedestrianised area of the Old Town (crossing roads in Hà Nội is interesting…!). The manager, Tony, speaks impeccable English and was very helpful. It was windy and chilly when we were there, so we didn’t enjoy the Sky Bar or the pool but both looked nice. The bed was super comfy and we had a room at the back, which is better if you want a quiet night! We all had massages on arrival before checking in and this was a lovely start. We’d definitely stay here again.
Overall it was great, however, breakfast was a bit hit and miss, lovely service and restaurant but our daughter is Coeliac and I had pre-warned the hotel about this. It took a bit of explaining regarding the issue with cross-contamination and would help if they had some safely packed items or a separate area. For a 4* hotel, this is something they should be on top of. Also don’t like that you had to pay extra for a decent cup of coffee. The room was over £200 for the night, so I would expect a decent cup of coffee for that in the morning.
Overall it was great, however, breakfast was a bit hit and miss, lovely service and restaurant but our daughter is Coeliac and I had pre-warned the hotel about this. It took a bit of explaining regarding the issue with cross-contamination and would help if they had some safely packed items or a separate area. For a 4* hotel, this is something they should be on top of. Also don’t like that you had to pay extra for a decent cup of coffee. The room was over £200 for the night, so I would expect a decent cup of coffee for that in the morning.
10
Christopher
Дата отзыва: 29 марта 2025
Superbe hôtel. Le petit déjeuner est délicieux et super varié.
Tout le personnel est très agréable, toujours souriant et aux petits soins. Ils ont tout fait pour que notre séjour soit parfait.
/
/
8
Aira
Дата отзыва: 29 марта 2025
Hotel is in great location few steps from famous train street and many other tourist attractions, including old town area. The interior design is stylish and there is excellent restaurant, also rooftop bar with great views.
The water pressure was rather poor, so washing long hair is a challenge. Considering that the hotel is more expensive than many other hotels with similar quality, I wouldn't expect the water problems. Everything else was just great.
The water pressure was rather poor, so washing long hair is a challenge. Considering that the hotel is more expensive than many other hotels with similar quality, I wouldn't expect the water problems. Everything else was just great.
10
Christopher
Дата отзыва: 29 марта 2025
Fantastic hotel! The breakfast is both delicious and wonderfully varied.
The staff is incredibly friendly, always welcoming and attentive. They went above and beyond to make our stay exceptional.
/
/
10
Janne
Дата отзыва: 28 марта 2025
Henkilökunta aivan mahtava. Hyvä aamupala. Pieni miinus oli huoneilma. Hieman tunkkainen ilma huoneessa.
8
Leonard
Дата отзыва: 28 марта 2025
J’ai aimé le lieux, le service attentionné et la qualité de la nourriture.
La température de l’eau de la piscine, beaucoup plus froide que l’air ambiant.
La température de l’eau de la piscine, beaucoup plus froide que l’air ambiant.
8
Pregel
Дата отзыва: 28 марта 2025
The location was nice, close to the train street. The room was also nice.
There was a not very nice smell in the bathroom, like a sewage smell.
There was a not very nice smell in the bathroom, like a sewage smell.
10
Sophie
Дата отзыва: 27 марта 2025
Hôtel impeccable, très bien situé à quelques mètres de la rue du train. Service parfait. Restauration de qualité. Chambres parfaitement propres.
Un peu bruyant le matin, les chambres sont mal insonorisées et le personnel de ménage ne fait pas attention
Un peu bruyant le matin, les chambres sont mal insonorisées et le personnel de ménage ne fait pas attention
10
Amy
Дата отзыва: 25 марта 2025
So comfortable and welcoming. Best breakfast buffet ever.
10
Tina
Дата отзыва: 23 марта 2025
Beautiful room, great breakfast, good location. Loved the sky bar 🫶🏻
10
John
Дата отзыва: 23 марта 2025
Vriendelijkheid van de medewerkers, zeker aan de receptie. Supergoede ligging. Zeer groot bed. Uitgebreid ontbijt
1 klein minpuntje: ik vond de kamer niet zo proper
1 klein minpuntje: ik vond de kamer niet zo proper
9
Linda
Дата отзыва: 21 марта 2025
The room was lovely, the location so close to train street & on the border of old town. Within walking distance of 10 to 15 minutes to most attractions. We had a room with a balcony but the balcony was non existent, it was so small, it would have mattered if we had wanted to sit outside. The restaurant & bar were nice & seemed busy. I ordered a meal for room service & it was delicious. Staff were amazing!
Nothing
Nothing
10
Antonio
Дата отзыва: 20 марта 2025
Great location easy to walk to all areas from
Stunning hotel and spa, very helpful and friendly staff, good breakfast and the restaurant food was lovely
Stunning hotel and spa, very helpful and friendly staff, good breakfast and the restaurant food was lovely
10
Ana
Дата отзыва: 20 марта 2025
We had an amazing stay at Aira boutique hotel. The hotel location is great, really close to Hanoi old quarter, and the hotel facilities are really good. The breakfast selection is delicious and full of variety! We had booked a food tour through the hotel, which was amazing! And we also booked a cruise in Halong bay, and the hotel organised everything to us, including our drop of at the airport on time for us to get our flight. We can’t recommend enough Aira Boutique hotel! Cheers to their amazing staff!
10
Loesje
Дата отзыва: 18 марта 2025
The room was spacious and very luxurious and clean. The staff was very attentive and the spa was amazing - We loved it so much we extended our stay. The free drinks in the room every day was a nice detail.
The room had a blind window, which is in the description but we overlooked that detail.
The room had a blind window, which is in the description but we overlooked that detail.
10
L
Дата отзыва: 18 марта 2025
The room was spacious and very luxurious and clean. The staff was very attentive and the spa was amazing - We loved it so much we extended our stay. The free drinks in the room every day was a nice detail.
The room had a blind window, which is in the description but we overlooked that detail.
The room had a blind window, which is in the description but we overlooked that detail.
9
Karin
Дата отзыва: 17 марта 2025
Top Lage, nicht weit bis zur Train street. Sehr freundliches Personal. Frühstück reichhaltig.
9
La
Дата отзыва: 17 марта 2025
The hotel was just renovated, with tasteful design. Staff service was excellent. Small but great open air swimming pool.
10
Kirsty
Дата отзыва: 14 марта 2025
The staff are incredibly helpful and hospitable. From the front desk reception to the waiting staff in the restaurant. Excellent service!
Nothing much but maybe a bit more luxury items (bathroom/minibar) for the price of the room. That left me a little underwhelmed.
Nothing much but maybe a bit more luxury items (bathroom/minibar) for the price of the room. That left me a little underwhelmed.
10
Peter
Дата отзыва: 13 марта 2025
Angenehme Atmosphäre zum wohlfühlen. Gutes Frühstück und zentrale Lage, Personal sehr aufmerksam und freundlich.
Gibt nichts zu meckern...
Gibt nichts zu meckern...
10
Whoissam?
Дата отзыва: 12 марта 2025
The hotel was comfortable and well located, with staff that were attentive throughout my stay.
10
Whoissam?
Дата отзыва: 12 марта 2025
The hotel was comfortable and well located, with staff that were attentive throughout my stay.
9
Anna
Дата отзыва: 11 марта 2025
We werden sochtends vroeg na onze nachtvlucht goed ontvangen met een welkoms theetje en we konden onze spullen achterlaten. De kamer was uiteindelijk veel eerder klaar en tijdens ons verblijf heeft het personeel ons goed geholpen. Bijv. Met een sim kaartje
Het bed was iets wat hard voor onze smaak
Het bed was iets wat hard voor onze smaak
8
Karine
Дата отзыва: 11 марта 2025
Bien situé dans le vieux quartier. Hôtel à taille humaine avec le charme d’un boutique hôtel. Personnel sympathique et aux petits soins. Le petit déjeuner très complet et de bonne qualité. Piscine en roof top et bar View très agréables
L’hôtel aurait besoin d’un petit rafraîchissement par exemple vitres cassées autour de la piscine. Le café au lait, chocolat chaud payant au petit déjeuner.
L’hôtel aurait besoin d’un petit rafraîchissement par exemple vitres cassées autour de la piscine. Le café au lait, chocolat chaud payant au petit déjeuner.
10
Keeley
Дата отзыва: 10 марта 2025
Very quiet where we were on 8th floor. Sky bar was a great place to hang out and meet other travellers. Restaurants offered excellent service and good food.
Air con was up too high.
Air con was up too high.
10
Keeley
Дата отзыва: 10 марта 2025
Very quiet where we were on 8th floor. Sky bar was a great place to hang out and meet other travellers. Restaurants offered excellent service and good food.
Air con was up too high.
Air con was up too high.
10
Rebecca
Дата отзыва: 10 марта 2025
For a hotel listed as 3-star on Google, this place is exceptional. It gives guests 4-5 star treatment from the welcome drink and smooth check-in process to the room amenities. Staff are on hand for anything you need. I was upgraded to the King Suite, which is enormous and has a nice balcony overlooking the street outside. There is a double set of doors out to the balcony so it is impressively quiet at night. The bathroom was spacious with a bath and a big shower. Overall, the room was very attractive with nice luxury touches.
The Sky Bar has great music and creative cocktails. The hotel is around 15 minutes walk from the Old Quarter but it is just down the road from Train Street and has great non-tourist places to eat in the vicinity.
10
Rebecca
Дата отзыва: 10 марта 2025
For a hotel listed as 3-star on Google, this place is exceptional. It gives guests 4-5 star treatment from the welcome drink and smooth check-in process to the room amenities. Staff are on hand for anything you need. I was upgraded to the King Suite, which is enormous and has a nice balcony overlooking the street outside. There is a double set of doors out to the balcony so it is impressively quiet at night. The bathroom was spacious with a bath and a big shower. Overall, the room was very attractive with nice luxury touches.
The Sky Bar has great music and creative cocktails. The hotel is around 15 minutes walk from the Old Quarter but it is just down the road from Train Street and has great non-tourist places to eat in the vicinity.
10
Keren
Дата отзыва: 08 марта 2025
Close walking distance to train street and food places. Only stayed one night but nothing bad to say about the stay. Double glazed doors, so I couldn't hear the street traffic.
10
Keren
Дата отзыва: 08 марта 2025
Close walking distance to train street and food places. Only stayed one night but nothing bad to say about the stay. Double glazed doors, so I couldn't hear the street traffic.
10
Lilibeth
Дата отзыва: 07 марта 2025
The elegance of the hotel and rooms and also the fabulous location. Darius at reception was so helpful also.
Nothing. Loved everything about this hotel.
Nothing. Loved everything about this hotel.
10
Lilibeth
Дата отзыва: 07 марта 2025
The elegance of the hotel and rooms and also the fabulous location. Darius at reception was so helpful also.
Nothing. Loved everything about this hotel.
Nothing. Loved everything about this hotel.
9
Rahul
Дата отзыва: 02 марта 2025
Great Location. Amazing staff. Extremely Comfortable room.
Food could improve.
Food could improve.
9
Andrew
Дата отзыва: 02 марта 2025
breakfast. service.
bathroom could be a bit cleaner
bathroom could be a bit cleaner
9
Rahul
Дата отзыва: 02 марта 2025
Great Location. Amazing staff. Extremely Comfortable room.
Food could improve.
Food could improve.
9
Andrew
Дата отзыва: 02 марта 2025
breakfast. service.
bathroom could be a bit cleaner
bathroom could be a bit cleaner
8
Leo
Дата отзыва: 01 марта 2025
Good location , staff friendly and professional !
Room clean and tidy.
A bit expensive for Hanoi.
A bit expensive for Hanoi.
9
Mark
Дата отзыва: 28 февраля 2025
Location was great, an easy walk to ‘Train Street’ in the heart of Hanoi.
The room was spacious and clean. It had a small balcony which provided a good view.
The staff were very attentive and those we spoke to spoke good English.
The breakfast offered reasonably good selections, although some other hotels we stayed at were more generous.
There was a rooftop pool and bar which, with more time and better weather we might have better utilised.
Overall our stay was a very enjoyable one, if only for one night.
We were upgraded to a ‘better’ (family) room but the balcony was very small. We had picked our original room in part because of the large balcony. On reflection I would in these situations (when kindly offered an upgrade) ask to see the original booked room so as to choose.
We were upgraded to a ‘better’ (family) room but the balcony was very small. We had picked our original room in part because of the large balcony. On reflection I would in these situations (when kindly offered an upgrade) ask to see the original booked room so as to choose.
9
Mark
Дата отзыва: 28 февраля 2025
Location was great, an easy walk to ‘Train Street’ in the heart of Hanoi.
The room was spacious and clean. It had a small balcony which provided a good view.
The staff were very attentive and those we spoke to spoke good English.
The breakfast offered reasonably good selections, although some other hotels we stayed at were more generous.
There was a rooftop pool and bar which, with more time and better weather we might have better utilised.
Overall our stay was a very enjoyable one, if only for one night.
We were upgraded to a ‘better’ (family) room but the balcony was very small. We had picked our original room in part because of the large balcony. On reflection I would in these situations (when kindly offered an upgrade) ask to see the original booked room so as to choose.
We were upgraded to a ‘better’ (family) room but the balcony was very small. We had picked our original room in part because of the large balcony. On reflection I would in these situations (when kindly offered an upgrade) ask to see the original booked room so as to choose.
8
Annika
Дата отзыва: 25 февраля 2025
The bathroom was beautiful, the room was nice and all staff, especially Ninh at breakfast, were very service-minded.
Since Hanoi can be quite cold it would be a nice gesture to heat the swimming pool or have a smaller warm jacuzzi instead. As it is now it’s impossible to use the pool which was one of the reasons we chose this hotel.
Since Hanoi can be quite cold it would be a nice gesture to heat the swimming pool or have a smaller warm jacuzzi instead. As it is now it’s impossible to use the pool which was one of the reasons we chose this hotel.
10
Anouk
Дата отзыва: 24 февраля 2025
Chambre propre et soignée, personnel agréable et prévenant. L'hôtel est très bien placé
Ras
Ras
10
Cecile
Дата отзыва: 22 февраля 2025
Très joli hôtel, bien situé, avec un personnel est extrêmement bienveillant, dynamique et souriant. Le bar en roof top offre une vue imprenable. On recommande sans hésitation.
9
Angélique
Дата отзыва: 18 февраля 2025
Personnel adorable
Très confort
La photo de la piscine est légèrement différente de la réalité
La photo de la piscine est légèrement différente de la réalité
9
Nick
Дата отзыва: 16 февраля 2025
Excellent service, very nice room, very good breakfast
Shower pressure a bit low 😊
Shower pressure a bit low 😊
9
Kate
Дата отзыва: 16 февраля 2025
Fantastic hotel, high quality finish stayed in king suite and it was luxury . Lovely breakfast. Good location for train street. The staff were very helpful and made a fuss of my husband birthday! Was great.
Slight walk 15-20 mins to central old town
Slight walk 15-20 mins to central old town
10
Luigi
Дата отзыва: 15 февраля 2025
La gentilezza ,lo stile ,in una parola tutto
Non c’era niente che non mi e piaciuto
Non c’era niente che non mi e piaciuto
10
Hans-stephan
Дата отзыва: 14 февраля 2025
Sehr freundliches Personal, ein schönes, großzügiges Zimmer, das Hotel ist sehr gut gelegen, insgesamt hat das Hotel ein sehr gutes Preis-Leistungs-Verhältnis!
8
Catherine
Дата отзыва: 14 февраля 2025
L'accueil, la gentillesse du personnel, l'emplacement
La temperature de la piscine...
La temperature de la piscine...
9
Kerstin
Дата отзыва: 09 февраля 2025
Wunderschön eingerichtetes Hotel, das sehr persönlich wirkt und absolut komfortabel ist. Das Frühstück ist sehr vielfältig und lecker. Auch das Restaurant und die Skybar können wir empfehlen. Warme Farben und schöne Stoffe sorgen für ein Wohlfühlgefühl.
10
Dmm
Дата отзыва: 09 февраля 2025
Just south of train street so out of hustle and bustle but plenty of restaurants locally. 20 mins walk to old quarter.
The room was lovely, big bathroom and balcony. Lobby stunning. Restaurant with views. Good breakfast. Bar on top with great views.
Excellent staff, very accommodating.
Small pool and limited number of loungers.
Small pool and limited number of loungers.
8
Ulrike
Дата отзыва: 08 февраля 2025
Frühstück ist sehr gut, frisches Obst, warme und kalte Speisen, Personal sehr nett und freundlich
10
Graham
Дата отзыва: 07 февраля 2025
Excellent facilities and the staff were so wonderfully helpful.
Location was fantastic close to sites of Hanoi. The facilities were good and the restaurant was great.
Location was fantastic close to sites of Hanoi. The facilities were good and the restaurant was great.
8
Tero
Дата отзыва: 07 февраля 2025
Hyvä sijainti, maukas aamiainen, siisti ja puhdas huone, ystävällinen ja auttava henkilökunta, voisi tulla uudelleen
Allasalue on pienempi mitä kuvat antaa ymmärtää, arvosteluja tuputettiin täytettäväksi joka paikassa(ravintola, baari, majotus)
Allasalue on pienempi mitä kuvat antaa ymmärtää, arvosteluja tuputettiin täytettäväksi joka paikassa(ravintola, baari, majotus)
10
Goupil
Дата отзыва: 06 февраля 2025
Meilleur hôtel de notre séjour !
Le personnel est adorable et au petit soin, la chambre/salle de bain absolument magnifique !
Le petit déjeuner est très bien et le Sky bar ainsi que son personnel sont géniaux !!
Et le plus, un Spa et surtout des massages comme nous n’en n’avons jamais eu !
Vaut largement le prix, nous recommandons et surtout réserver un massage sans hésitez !
10
Tram
Дата отзыва: 05 февраля 2025
Beautiful entrance lobby, nice rooms and friendly/ attentive staff.
Provision of new slippers for guests would have been helpful.
Provision of new slippers for guests would have been helpful.
10
Clemence
Дата отзыва: 05 февраля 2025
Le personnels !! Suzy et Tony merci pour tout
Les chambres et le petit déjeuner sont très bien aussi
Et c’est très bien placé :)
Rien
Rien
9
Udo
Дата отзыва: 31 января 2025
I can only recommend this hotel! The proximity to attractions and restaurants is very good! You can also reach many things on foot. The breakfast leaves nothing to be desired! What you can do without is the pool and gym. The staff is extremely attentive. I would go back any time! Feix Udo
Nothing
Nothing
10
Bruno
Дата отзыва: 30 января 2025
Tout
Le bruit de la rue si on est dans des étages inférieurs (1,2,3)
Le bruit de la rue si on est dans des étages inférieurs (1,2,3)
9
Karin
Дата отзыва: 30 января 2025
We kregen een upgrade van de kamer. Deze kamer was ruim en schoon. Door de dubbele ramen was er zeer weinig geluid van de straat. Goed ontbijt. Vriendelijk personeel.
-
-
10
Dave
Дата отзыва: 29 января 2025
The hotel was luxurious and spotless. The staff were fantastic and so helpful. The location was really good. I thoroughly recommend it as a great place to stay. My wife and I loved it.
Nothing
Nothing
10
Stephanie
Дата отзыва: 28 января 2025
It was in the best location. Just a short stroll to Train Street. The beds were extremely comfortable and I felt like I was in Paris. The decor was beautiful and very French. Beautiful hotel.
8
Konstantin
Дата отзыва: 26 января 2025
В пешей доступности от центра
Завтрак был скудный
Завтрак был скудный
10
Marjolein
Дата отзыва: 26 января 2025
Locatie was erg goed, aan de grens van oude City. Kamers waren fantastisch en staf was enorm aardig en behulpzaam
9
Vivien
Дата отзыва: 25 января 2025
Das Zimmer war sehr sauber und wurde jeden Tag gereinigt. Das Personal war sehr freundlich und hilfsbereit.
Anlässlich meines Geburtstags habe ich sogar als kleine Überraschung eine Torte bekommen.
Wir haben Sachen für den Wäscheservice abgegeben. Leider war eine Jeans kurzzeitig verschwunden. Jedoch hat sich das Personal mit viel Engagement darum gekümmert diese schnell wiederzufinden. Vielen Dank!
Wir haben Sachen für den Wäscheservice abgegeben. Leider war eine Jeans kurzzeitig verschwunden. Jedoch hat sich das Personal mit viel Engagement darum gekümmert diese schnell wiederzufinden. Vielen Dank!
8
Catherine
Дата отзыва: 24 января 2025
Situation, hotel qui a beaucoup de charme et de caractère, personnel très accueillant
Piscine réduite et non chauffée
Piscine réduite et non chauffée
9
Kim
Дата отзыва: 21 января 2025
Lovely hotel. Staff really helpful
Pool area a little be grubby
Pool area a little be grubby
9
Liza
Дата отзыва: 20 января 2025
The receptionist on arrival was extremely helpful advising us about the old quarter , markets , train street etc . Excellent location - 10 mins walk from the famous Train Street 👍and near to Hop on Hop off bus stop.
Nothing !
Nothing !
10
Laura
Дата отзыва: 20 января 2025
It was such a beautiful stay for a very affordable price. The staff welcomed us with the most amazing attitude from the moment we walked in, they offered us a refreshing drink and made the whole check-in process a breeze. They decorated our room beautifully and happily answered our questions about things to do around Hanoi. The room was very spacious, clean, and the sound-proofing of the windows kept the busy street sounds away. The location is conveniently in the heart of the old quarter, only about 5-10 min from attractions like Train Street. I would love to stay here again!
9
Thierry
Дата отзыва: 20 января 2025
Personnel de grande qualité.
Restaurant excellent.
Belle chambre.
La piscine est un peu décevante en comparaison des photos
La piscine est un peu décevante en comparaison des photos
10
Julie
Дата отзыва: 19 января 2025
Beauty property beautiful staff so helpful and polite definitely recommend
Everything was perfect
Everything was perfect
10
Glenda
Дата отзыва: 18 января 2025
Camera super insonorizzata, avevamo il balcone che si affacciava sulla strada e non abbiamo sentito alcun rumore. Colazione buona, cena ottima. Accoglienza e disponibilità dello staff davvero super.
Posizione ottima a due passi dalla train street e anche dal tempio della letteratura.
Peccato essere stati una sola notte.
Peccato essere stati una sola notte.
9
Marjorie
Дата отзыва: 18 января 2025
The hotel restaurant was excellent both for the included breakfast but dinner as well. The rooftop bar was very nice and the staff were friendly and fun. The room was comfortable and the location was superb as it was so close to the Old Quarter. An easy walk to explore or get a Grab ride. The staff were very friendly and helpful especially when arranging anything we needed including cooking classes, restaurants or tours.
The pool and fitness area seemed like they were just there but not very enticing but we weren't really interested in those facilities so it was ok.
The pool and fitness area seemed like they were just there but not very enticing but we weren't really interested in those facilities so it was ok.
10
Theo
Дата отзыва: 18 января 2025
Amazing hotel! We wish we could’ve stayed longer. Breakfast was delicious. Love the spa and the bed is soo comfy
Nothing was àmazing
Nothing was àmazing
8
Anne-sophie
Дата отзыва: 17 января 2025
Super hôtel, personnel au petit soin et très bon petit déjeuner.
Chambre très humide avec une odeur liée à l'humidité
Chambre très humide avec une odeur liée à l'humidité
9
M
Дата отзыва: 16 января 2025
The breakfast was great, the pickup service to and from the airport was great, the day-tour to Ha Long Bay was fantastic, and the room was absolutely lovely and comfortable. I would also like to give shoutouts to both Tony and Darius who went out of their way to make my trip as good as possible. Excellent service!
There was a lot of noise from the people in the rooms next to and above me as well as the hallway. But that's not the hotels fault.
There was a lot of noise from the people in the rooms next to and above me as well as the hallway. But that's not the hotels fault.
10
Tien
Дата отзыва: 16 января 2025
Bữa sáng tuyệt vời, nhân viên thân thiện và luôn niềm nở với khách dù là local hay nước ngoài.
Bát sen tắm cổ điển bị rỉ nước, bắn tung toé trong phòng tắm, chất lượng phòng có vẻ đi xuống, không thực sự chỉn chu như vài năm trước.
Bát sen tắm cổ điển bị rỉ nước, bắn tung toé trong phòng tắm, chất lượng phòng có vẻ đi xuống, không thực sự chỉn chu như vài năm trước.
10
Achim
Дата отзыва: 13 января 2025
Super Hotel in guter Lage, sehr schöne Zimmer und stylische Roof Top Bar mit Blick über Hanoi.
Das Frühstück ist ausgezeichnet, das Personal sehr hilfsbereit und freundlich. Würde ich jederzeit wieder buchen!
Wir wollte eine Nacht verlängern, aber es war bereits ausgebucht 😂
Wir wollte eine Nacht verlängern, aber es war bereits ausgebucht 😂
9
Claire
Дата отзыва: 12 января 2025
La gentillesse du personnel. Le petit déjeuner et la piscine
Le prix de la lessive!
Le prix de la lessive!
9
Barbara
Дата отзыва: 11 января 2025
Das Hotel liegt sehr zentral, Trainstreet und Oldtown in wenigen Minuten zu erreichen.
Frühstück kontinental und asiatisch. Gute Auswahl an Speisen. Restaurant sehr schön und gemütlich. Sehr gutes Essen, schön präsentiert. Das Personal war einfach wunderbar! Höflich, zuvorkommend, freundlich. Die Sky Bar auch gemütlich, gutes Service, gute Auswahl an Getränken.
Der Pool war leider sehr kalt.
Der Pool war leider sehr kalt.
10
Linda
Дата отзыва: 11 января 2025
Beautiful hotel. Friendly staff
On the outskirt of old quarter
On the outskirt of old quarter
10
Mario
Дата отзыва: 11 января 2025
We liked just everything. The check in was super smooth. The foyer was luxurious and we got even welcome drinks. The room was super cozy. We got upgraded to a bigger one. Lovely balcony. Amazing deco. Breakfast was super good. Nice roof top bar. And staff was amazing. Very close to the old town. Totally recommended
10
Katrina
Дата отзыва: 10 января 2025
This is a stunning boutique hotel. Beautifully designed - from the inside, to the foyer, rooms, and hospitality spaces. The staff really stood out - very friendly, pro active and felt like I was at home. The area was a bit quieter than other place I stayed in the Old Quarter - yet still able to pop out the door, walk to Train Street and lots on offer by foot. Breakfast was excellent, and bar service in sky rooftop bar perfect.
9
Cassie
Дата отзыва: 09 января 2025
Great location and comfortable beds. Rooms were a little small but clean. Huge thanks to Tony the concierge who had great tips on what to see and do and organised a last minute tour to Halong bay for us staying past his work time to do so. Would stay there again.
It wasn’t hot but if it was the pool was small but had a good view of the city.
It wasn’t hot but if it was the pool was small but had a good view of the city.
8
Jean-paul
Дата отзыва: 09 января 2025
The room and bed were really comfortable.
The staff was warm and welcoming, very professional
Location was okay but not in old quarter, but not too far either.
Breakfast was very good, staff again were welcoming and friendly.
Do to the time of year we didn’t use pool
10
S
Дата отзыва: 08 января 2025
Great hotel and facilities! Location was great for us as a couple on holiday. Staff were so helpful. Would highly recommend this beautiful hotel!
9
Serena
Дата отзыва: 07 января 2025
We absolutely loved our 3 night stay here. The location is great - right on the edge of the Old Quarter and about a 2 min walk from the famous Train Street.
The hotel itself is lovely and our room was spacious and very clean. The staff are the stand out feature though - they could not have been more helpful and friendly.
The Essence restaurant served fabulous food for breakfast, lunch and dinner!
We also used the hotel service to book our airport transfer and a day trip to Ha Long Bay which was fabulous and so cheap ($70USD each).
I cannot recommend this hotel enough for a stay in Hanoi and I will certainly stay again when we return!
Nil
Nil
10
Fionna
Дата отзыва: 06 января 2025
Exceptional boutique hotel that exceeded my expectations during my stay in Hanoi.
The hotel's location is great - just a short walk from Train Street and the Old Quarter, offering a quiet sanctuary amidst the city's bustling atmosphere.
The room was spacious, clean, and featured a comfortable king-sized bed
The staff were incredibly welcoming and went above and beyond to ensure a memorable experience, offering helpful local recommendations.
The rooftop bar was a particular highlight, providing a fantastic spot to unwind and enjoy Hanoi's vibrant cityscape.
10
Christina
Дата отзыва: 05 января 2025
What a beautiful hotel in the heart of Old Quarter - great staff - lovely roof top bar and the restaurant 5 star
Nothing - all great
Nothing - all great
9
Fabrice
Дата отзыва: 05 января 2025
This hotel is full of charm with a beautiful colonial-style design and stunning architecture. The rooms are incredibly comfortable, and the bathrooms are equally well-appointed. We had a delightful stay and truly appreciated the strategic location, which made exploring the area very convenient. The breakfast was of excellent quality, adding to the overall wonderful experience. Highly recommended!"
Nothing
Nothing
9
Jasmin
Дата отзыва: 04 января 2025
The staff were amazing ! And the location is excellent, right next to train street !
Pool area only had 4 loungers and they were always full !! There’s nowhere else to sit if loungers are taken!
Pool area only had 4 loungers and they were always full !! There’s nowhere else to sit if loungers are taken!
9
Celine
Дата отзыва: 04 января 2025
Hôtel propre, très bien placé et personnel au petit soins.
Obtenir de vrais sèches cheveux (car celui de notre chambre de séchait rien). Et attention l’une des personnes a l’accueil ne savait pas encaisser une visa européenne (elle a mis le paiement sans contact) - puis nous a expliqué que cela ne passait pas donc on a dû payer 300€ en stress de ne plus avoir de carte bancaire..
Obtenir de vrais sèches cheveux (car celui de notre chambre de séchait rien). Et attention l’une des personnes a l’accueil ne savait pas encaisser une visa européenne (elle a mis le paiement sans contact) - puis nous a expliqué que cela ne passait pas donc on a dû payer 300€ en stress de ne plus avoir de carte bancaire..
9
Emma
Дата отзыва: 03 января 2025
Lovely hotel. Fabulous staff more than willing to help.
Offer great day trips, e.g. Halong Bay
Peaceful rooftop bar
Fabulous restaurant
All excellent
All excellent
10
Marivic
Дата отзыва: 03 января 2025
breakfast, location, room, STAFF
they forgot about our table for NYE rooftop party but added our table the last minute. all good. DJ was bad though, didnt play on time for the countdown, played a NYe song that was so mellow and not celebratory, music kept on dying, most of the guests were foreigners, 90%, they could've played english dance, celebratory songs all night.
they forgot about our table for NYE rooftop party but added our table the last minute. all good. DJ was bad though, didnt play on time for the countdown, played a NYe song that was so mellow and not celebratory, music kept on dying, most of the guests were foreigners, 90%, they could've played english dance, celebratory songs all night.
8
Pierre-louis
Дата отзыва: 01 января 2025
Emplacement proche de tout, petit déjeuner très bien .
Eau chaude aléatoire, porte laissant passé la lumière du couloir.
Eau chaude aléatoire, porte laissant passé la lumière du couloir.
9
John
Дата отзыва: 01 января 2025
Comfortable large room and bathroom, good location with pleasant walk into old town. Good cafes nearby. Rooftop terrace and bar is a great place to see sunset over the city and enjoy a drink. All the staff could not have been more helpful and attentive. Christine, at front desk, was particularly helpful with anything in the hotel and bookings and information.
Gym and pool somewhat disappointing. Did not use. Otherwise very happy.
Gym and pool somewhat disappointing. Did not use. Otherwise very happy.
10
Barbara
Дата отзыва: 01 января 2025
Die Rooftopbar, ein Ort, wo wir täglich den Tag ausklingen liessen. Ein Ort der Erholung. Das freundliche Personal hat dazu beigetragen, dass wir uns stets wohl gefühlt haben. Auch die Rezeption war sehr freundlich und kompetent.
Die Lage war für uns perfekt. Mit der App Grab konnten wir uns jederzeit günstig fortbewegen. Wir sind zweimal an diese Unterkunft gekommen weil wir noch einen Kurzurlaub nach Sapa gemacht haben. Wir konnten die grossen Koffer an der Rezeption abgeben. Beim zweiten Check-in waren diese bereits auf dem Zimmer. Toller Service!
Nähe zur Train Street war fantastisch.
Nichts
Nichts
10
Achill17
Дата отзыва: 31 декабря 2024
This hotel recommended to us and as we were in Hanoi over Christmas we treated ourselves to staying here for three days it was so comfortable the pillows and the bed were amazing you had everything you could possibly need, the breakfast was so plentiful and so much choice, the food in the restaurant was excellent and the staff were exceptionally helpful and knowledgeable. This really is an exceptionally good hotel with excellent staff. Also once you get through the doors it was an oasis of calm away from the hustle and hustle of Hanoi. Location was also excellent.
Nothing
Nothing
5
Jojo
Дата отзыва: 30 декабря 2024
Really well located a five min walk from train street
Room was clean and comfortable, staff were lovely and friendly
The hotel was tired, the photos make it look much much nicer than it is The bedroom was great but everything else was grubby and old
The hotel was tired, the photos make it look much much nicer than it is The bedroom was great but everything else was grubby and old
9
Pippa
Дата отзыва: 30 декабря 2024
Super friendly & helpful staff. Great location. Room was comfortable and clean. Spa facilities were great.
9
Mary
Дата отзыва: 29 декабря 2024
We had a wonderful stay at the hotel and enjoyed our time. The hotel staff were exceptional with great flexibility and hospitality. They even allowed us to check in early and gave us great instructions for nearby sights. The location was fantastic and very close to train street, surrounded by great food and cafes.
8
Katrina
Дата отзыва: 28 декабря 2024
The staff were excellent , always friendly, helpful and made it feel welcome on arrival
Location was good to be near train street, and most things l wanted to see were only a 20-30 minute walk away.
The rooms were well set up and very clean
Pool open earlier than 8.30 am as by that time most people want to have had breakfast and start sight seeing Gym area is tiny but you can make it work if no more than 2 people in there at the same time
Pool open earlier than 8.30 am as by that time most people want to have had breakfast and start sight seeing Gym area is tiny but you can make it work if no more than 2 people in there at the same time
10
Tania
Дата отзыва: 26 декабря 2024
Bien ubicado y con un personal súper amable y profesional, las instalaciones preciosas y el servicio de restaurante y bar excelente. Nos alojamos allí nuestra última noche en Hanoi y nos facilitaron los traslados y la custodia de nuestras maletas entre la hora del check out y nuestra partida al aeropuerto.
10
Gary
Дата отзыва: 26 декабря 2024
Great location 15 minute walk from the centre and train street, very helpful staff team, comfortable room and great breakfast.
Nothing, great hotel.
Nothing, great hotel.
10
Nicolas
Дата отзыва: 25 декабря 2024
Bon hôtel emplacement pratique personnel vraiment gentil
Rien
Rien
9
Petra
Дата отзыва: 25 декабря 2024
Das Essen war sehr gut. Personal ist sehr nett und das SPA ist sehr bemüht die Rückenmassage war sehr gut.
10
Kia
Дата отзыва: 25 декабря 2024
Amazing breakfast spread. Hospitable and polite staff.
If the pool could come with heating one day, it would be great.
If the pool could come with heating one day, it would be great.
6
Joelle
Дата отзыва: 25 декабря 2024
Not much. This hotel pretends to be a 4 ot 5 stars but in fact it was a 3 stars with a bit of cosmetic repairs. It remained a 3 stars for us. The renovated the lobby but the room bathrooms remained old and rusted. The breakfast room is in the bar, which is old and not appealing. Forget about the pool which is very small and unappealing. We moved to Peridot hotel where we paid the same price for a magnificent room and breakfast room. We felt cheated . Only positive, the lobby staff was friendly and efficient.
Almost everything. False representation. This hotel was not renovated. They only painted the lobby!
Almost everything. False representation. This hotel was not renovated. They only painted the lobby!
7
Oliver
Дата отзыва: 24 декабря 2024
Nice hotel in the old quarter of Hanoi just a 2 minute walk to the train street.
We paid $400+ AUD for 1 x nights stay and I thought the room would have been a bit more high end. Not saying it was bad by any means but the bathroom is a little basic. I also think that when paying that sort of money to be charged for a coffee with breakfast is a bit cheap for that sort of nightly rate.
We paid $400+ AUD for 1 x nights stay and I thought the room would have been a bit more high end. Not saying it was bad by any means but the bathroom is a little basic. I also think that when paying that sort of money to be charged for a coffee with breakfast is a bit cheap for that sort of nightly rate.
7
Amelia
Дата отзыва: 24 декабря 2024
L’hôtel est bien situé et très jolie hôtel.
La piscine n’est pas chauffé et est extrêmement froide.
La piscine n’est pas chauffé et est extrêmement froide.
7
Stephanie
Дата отзыва: 21 декабря 2024
Good location, clean and comfortable.
Gym/pool tiny, not appealing.
Gym/pool tiny, not appealing.
8
Ragnvald
Дата отзыва: 20 декабря 2024
We spent two nights at the Aira Boutique Hanoi Hotel & Spa and had a satisfying experience. The hotel is excellently located, making it easy to explore some of Hanoi's top attractions like Train Street, the French Quarter, and the Old Quarter. The convenience of the location allowed us to make the most of our short stay.
We would also like to specifically mention Christine at the reception, who was extremely helpful, friendly, and welcoming. She went out of her way to ensure we had everything we needed for a comfortable stay.
Another enjoyable part of our visit was the delightful conversation we had with Mark at the sky bar. The stunning views and Mark's friendly demeanor made our evening truly special.
10
Smrithika
Дата отзыва: 20 декабря 2024
This was our first stay in Hanoi and we're blown away by the hospitality of the staff here. From arranging our pickup to ensuring we had transportation we needed - the staff went above and beyond. Josie was super helpful prior to check in and the staff at the bar/ restaurant helped us with recommendations for baby supply stores. Happy hour was great and highly recommended. Also checked out the spa and they had good variety of massages. They also have a custom tailoring shop in-house.
Would highly recommend this location for proximity to the sights and shopping.
8
Pavla
Дата отзыва: 18 декабря 2024
Gute Lage - in der Nähe vom „Train-Street“, sehr nettes Personal, Frühstück war ausreichend
Relativ laut von der Straße, ein bisschen hellhörig leider,
Relativ laut von der Straße, ein bisschen hellhörig leider,
10
Shanice
Дата отзыва: 18 декабря 2024
The service was next level and we absolutely loved our stay. Great location, great rooms and nice rooftop bar.
7
Monica
Дата отзыва: 16 декабря 2024
Muy bien ubicado pero la limpieza de los baños no estaba bien, la bañera y secador llena de pelos que impresionaba cuando el resto parecía que bien.
10
Courtney
Дата отзыва: 16 декабря 2024
It was a beautiful hotel. Luxurious and stylish. We picked a king suite with balcony and it was superb. The staff were amazing, particularly Tony who sat with us on arrival to explain nearby attractions. Great location right near train street and man places to eat. Also a short walk to the heart of the old quarter. Received a free cocktail each afternoon the rooftop bar.
Parts of the bathroom were a little tired.
Parts of the bathroom were a little tired.
9
Collange
Дата отзыва: 15 декабря 2024
L'hôtel Aira bénéficie de nombreux avantages à Hanoï : des chambres impeccables et calmes (bonne insonorisation, critère très important à Hanoï !), un personnel d'une grande gentillesse, l'avantage d'être à 10 minutes à pieds du quartier touristique des corporations sans y être (cf. le point sur le calme ci-avant, ainsi que la facilité à sortir du centre si on est là en déplacement professionnel), l'aide en tout.
J'ai trouvé le restaurant et le spa un peu chers compte-tenu du prix moyen du marché à Hanoï.
J'ai trouvé le restaurant et le spa un peu chers compte-tenu du prix moyen du marché à Hanoï.
9
Kw
Дата отзыва: 13 декабря 2024
Spacious room for a boutique hotel. I liked that they had an armchair, sofa, hanging rack. The bathroom and shower were also in good working order. A room with an external window was nice, although the one facing the road may be a little more noisy than the one facing the property next to the hotel. The hotel is located slightly behind Train Street, and most shops and restaurants are a short walk away.
10
Sonia
Дата отзыва: 12 декабря 2024
The service/staff were exceptional, the breakfast plentiful, fresh and varied, the rooms well done and comfortable and the location excellent not far from train street.
10
Mark
Дата отзыва: 11 декабря 2024
Lovely hotel, we got upgraded to a huge room, very comfortable bed, great staff. The location is great, very near the famous train street and walkable to everything you might want to see. The roof top bar was great, but sadly closed after our first night due to a fire on the roof!
Apart from the unfortunate fire on the roof on our first night everything was spot on.
Apart from the unfortunate fire on the roof on our first night everything was spot on.
8
S
Дата отзыва: 11 декабря 2024
Pleasant place staff went all t way t help out
No complains
No complains
8
Lee
Дата отзыва: 10 декабря 2024
밤에 일어난 갑작스런 화재에도 직원들이 친절하고 적절하게 대응함.
하노이에 전기 문제와 같은 화재 위험이 많다면 시설 개선이 필요하겠음.
하노이에 전기 문제와 같은 화재 위험이 많다면 시설 개선이 필요하겠음.
10
Robert
Дата отзыва: 09 декабря 2024
This is a beautiful hotel situated very close to the old quarter area of Hanoi. The staff is awesome, incredibly friendly, and very helpful. They even brought a birthday cake to our room, since I celebrated my birthday on our last day in Hanoi. We stayed here two nights and really enjoyed ourselves.
10
Scott
Дата отзыва: 07 декабря 2024
We loved this place. It was fantastic. The decor was amazing and the staff were so friendly.
It is a city hotel. The views are not inspiring but lots of overseas travelers love it as a pit stop.
It is a city hotel. The views are not inspiring but lots of overseas travelers love it as a pit stop.
9
Danielle
Дата отзыва: 07 декабря 2024
Le personnel est très gentil et accueillant. Excellent service
9
Celestin
Дата отзыва: 07 декабря 2024
Personnel très prévenant, literie très confortable, bonne localisation
Chambre un peu bruyante même en étage élevé - mais rien d’excessivement gênant pour quelques jours.
Chambre un peu bruyante même en étage élevé - mais rien d’excessivement gênant pour quelques jours.
5
Ebony
Дата отзыва: 03 декабря 2024
Manager is great
Tiny rooms, old facilities, nothing for children and cleaning staff complain about everything
Tiny rooms, old facilities, nothing for children and cleaning staff complain about everything
10
Gary
Дата отзыва: 03 декабря 2024
Fantastic staff, location close to centre but quiet
Nothing
Nothing
8
Sasha
Дата отзыва: 03 декабря 2024
Aira Boutique is a lovely hotel to stay in with very friendly and amazing staff who will help you in any way possible!
10
Florian
Дата отзыва: 29 ноября 2024
Das Personal war sehr freundlich und zuvorkommend. Man hat uns kurzfristig verschiedene schöne Touren vermittelt. Das Hotel selbst war gepflegt und gut ausgestattet. das Frühstück war überragend.
Für einige Nächte wurden Suite kostenfrei in eine Suite geupgraded.
Gerne wieder.
9
Charlène
Дата отзыва: 28 ноября 2024
Le personnel est vraiment très sympathique et disponible.
Le restaurant est très bon et le sky bar très bien en fin de journée pour profiter d'un verre.
Le manque de luminosité du fait des fenêtres donnant sur l'immeuble accolé à l'hôtel.
Le manque de luminosité du fait des fenêtres donnant sur l'immeuble accolé à l'hôtel.
8
Sandra
Дата отзыва: 28 ноября 2024
The room was comfortable and very quiet. It was nice to have beverages included, such as beer and soft drinks. The staff was very friendly, especially John from the reception, who made our stay special by offering a birthday cake. The hotel's location was excellent, within walking distance to many interesting places such as Train Street, the night market, the Old Quarter, and the Ho Chi Minh Mausoleum.
the gym facilities should be improved as some of the equipment was damaged and lacked maintenance.
the gym facilities should be improved as some of the equipment was damaged and lacked maintenance.
10
Ritu
Дата отзыва: 28 ноября 2024
Loved the property. The location was amazing.
The wifi was a little poort, but still worked.
The wifi was a little poort, but still worked.
10
Elisa
Дата отзыва: 24 ноября 2024
Très bien situé. Personnel très accueillant qui propose de prendre des douches avant de prendre le train pour Sa Pa et après le train !
Spa (sauna etc) en supplément.
Spa (sauna etc) en supplément.
9
Ying
Дата отзыва: 22 ноября 2024
Great Location, Within walking distance of most Attractions, but when it doubt, Use “Grab”
The Staff in particular the Restaurant Staff were fantastic!.. Breakfast selection was fantastic!
10
Lisa
Дата отзыва: 22 ноября 2024
Personal: Das Personal war außergewöhnlich freundlich. Mein Partner ist leider erkrankt während unseres Aufenthalts und es wurde sich sofort gekümmert, wir haben kostenlos Tee bekommen und alle waren sehr aufmerksam und bemüht.
Zimmer: Die Zimmer und allgemein die Ausstattung im ganzen Hotel ist sehr hochwertig, modern und besonders. Wir haben uns sehr wohl gefühlt.
Lage: Perfekte Lage, direkt an der Trainstreet aber auch nicht weit weg von der Zisterne oder der Altstadt, alles gut zu Fuß erreichbar.
9
Sandrine
Дата отзыва: 20 ноября 2024
The staff are amazing
Property very clean
Small pool -
Small pool -
10
Francesco
Дата отзыва: 18 ноября 2024
The room was beautiful and very comfortable and clean. We were especially pleased that the windows completely blocked the noise from the streets of Hanoi allowing us a great sleep every night. All the staff were amazing including both the reception and restaurant staff. Breakfast was delicious and generous with a great variety of food. The pool was a welcome relief from the heat.
10
Emma
Дата отзыва: 18 ноября 2024
This was one of the best hotel experiences I have had in my life. The staff were SO helpful, friendly and attentive, they went above and beyond and made our stay exceptional. The hotel itself is beautiful and clean, the rooms are quiet and the beds super comfortable. The breakfast was great and we also enjoyed the rooftop bar. I would highly recommend to anyone visiting Hanoi- it's excellent!
10
Ana
Дата отзыва: 17 ноября 2024
O quarto era muito espaçoso
Dar para rua principal e a porta da varanda não vedar bem o som da rua
Dar para rua principal e a porta da varanda não vedar bem o som da rua
10
Barrie
Дата отзыва: 17 ноября 2024
Location, walking distance to all major places of interest! Very quiet room considering the Hanoi traffic! Free mini bar, very good cleanliness, excellent breakfast options, and a pool to cool off after a day sight seeing!
Nothing, would stay here again definitely!
Nothing, would stay here again definitely!
9
Charlotte
Дата отзыва: 16 ноября 2024
Le petit déj incroyable, le service et le personnel au top ! Ils nous ont même proposé de prendre notre douche âpres le check out avant de prendre notre avion. Chambre et litterie três bien.
Três peu de transat a la piscine, le prix des chambres sans petit déj quand même assez élevé
Três peu de transat a la piscine, le prix des chambres sans petit déj quand même assez élevé
10
C
Дата отзыва: 16 ноября 2024
Love this property… so much that we ended up going back… it’s just in the edge of everything ’old town’…. Just a few hundred metres from train street… but it’s enough on the edge that you can escape the chaos that is old town Hanoi… the Skybar is a little oasis of peace as you look down on the madness. The staff were super friendly and helpful at every stage. The food at breakfast, and the restaurant is great, with a good selection of western and Asian - and all for a price that other so called ‘hi end’ hotels could and SHOULD take note of.. fabulous hotel 😊 even the spa is great
Nothing to not like
Nothing to not like
6
Juan
Дата отзыва: 15 ноября 2024
la Habitación
que esta un poco lejos del old squar de Hanoi
que esta un poco lejos del old squar de Hanoi
8
Martin
Дата отзыва: 14 ноября 2024
Einrichtung, Service, Rooftop bar
Pool ist deutlich kleiner als es auf den Bilder wirkt
Pool ist deutlich kleiner als es auf den Bilder wirkt
10
K
Дата отзыва: 14 ноября 2024
The staff are first rate. Ready to help, look out for your Grab ride, accommodate your wishes as best as possible! Definitely would go back again if I'm in Hanoi.
10
Joanne
Дата отзыва: 13 ноября 2024
Wow, this hotel and staff are outstanding in every way. The staff are so helpful and friendly, the hotel is beautiful, welcoming, clean and well looked after. We stayed one night, from a cruise ship docked at Han long bay , we wanted to experience Hanoi, what a great hotel to stay in, when it’s chaos all around. Vietnam does this well, and this hotel is excellent at creating a peaceful escape from the busy chaotic city. Staff helped us with taxi arrangements, gave us a welcome drink on arrival. Every thought is given to uncertain holiday visitors. The bedrooms are luxurious, spotlessly clean, fluffy towels, a free mini bar, dressing gowns, slippers, toothbrushes etc . Large screen tv with lots of channels. The hotel offers a spa service . We ate in their restaurant, which was the best meal we have ever had in Vietnam, gorgeous food. We also had a free drink from the bar on the roof top, a fabulous end to a busy hot day in Hanoi. We travelled as two couples, and couldn’t find anything to moan about at all. We would recommend this hotel and would definitely stay again. The staff are a credit to this hotel and make it more outstanding than any other I have stayed at. Well done.
There’s nothing to moan about here. It’s all outstanding.
There’s nothing to moan about here. It’s all outstanding.
10
Nicola
Дата отзыва: 11 ноября 2024
Everything especially the beautiful staff
Nothing
Nothing
10
Jessie
Дата отзыва: 11 ноября 2024
Gorgeous boutique hotel with a super tasty Breakfast, amazing helpful staff and great amenities.
Nothing
Nothing
10
Mk
Дата отзыва: 10 ноября 2024
家族3人で3泊で希望のコネクションルームにはあいにく1泊しか利用できませんでしたが、ホテルスタッフの方達が最大限配慮をしてくださったおかげで良い家族旅行になりました。
朝食が美味しくてビュッフェだけでなく、卵料理やフォーを注文したら出来立てのものを提供してくれました。
10
Debby
Дата отзыва: 10 ноября 2024
De kamers waren heel fijn en schoon. Goede bedden. Het dakterras heeft mooi uitzicht en is echt een pré! En de locatie is perfect; in the Old Quarter en op 5 min lopen van Train Street.
Maar vooral het personeel maakt het! Super vriendelijk en behulpzaam
Niets
Niets
9
Alysia
Дата отзыва: 10 ноября 2024
Lovely stay all around, . Felt welcomed every time I stepped in the door, tasty breakfast, very friendly and hospital staff, reception helped with money changing, pool was small but perfect after a hot day on my feet, beds were really comfortable, quite rooms despite busy street downstairs, perfect location for walking to all the sites
nothing
nothing
8
Mal
Дата отзыва: 09 ноября 2024
the room i had was stunning.
the gym was accessible, but the facility was quite poor and pool area was closed during the open hours.
the gym was accessible, but the facility was quite poor and pool area was closed during the open hours.
10
S
Дата отзыва: 09 ноября 2024
Excellent boutique hotel that has every amenity and a terrific restaurant. The service is exceptional so kudos to a great staff. They made our stay wonderful. Add to that a great location. Highly recommend!
Nothing
Nothing
10
Roisin
Дата отзыва: 07 ноября 2024
One of the best hotels I have ever stayed at.
The staff were all so friendly. The room was quiet and completely soundproofed. Everything was spotless clean. Breakfast was incredible.
We had dinner at the hotel on the first night we arrived and it was delicious.
Gym facility had everything we needed too.
Location was ideal and walking distance to everything.
Everything was perfect
Everything was perfect
9
Samantha
Дата отзыва: 06 ноября 2024
Le personnel est très gentil, l'hôtel est beau et a un fort potentiel cependant il est mal entretenu. Le rapport qualité/prix est un peu élevé, il aurait fallu inclure le petit dejeuner. L'emplacement est à 15mns du vieux quartier.
Le bruit provenant de la rue, on entend clairement les klaxons et les gens crier. La chambre mériterait de l'entretien (calcaire, joins moisis, fissures etc) Un peu sombre
Le bruit provenant de la rue, on entend clairement les klaxons et les gens crier. La chambre mériterait de l'entretien (calcaire, joins moisis, fissures etc) Un peu sombre
9
Matt
Дата отзыва: 04 ноября 2024
The staff were all excellent, they were very helpful and went out of their way to make our stay enjoyable. Our package didn't include breakfast but we decided to eat in the hotel on a couple of mornings and very much enjoyed the experience. There was a mixture of buffet and Al a carte and the food was all delicious.
The gym was small and did not have a decent variety of equipment.
The gym was small and did not have a decent variety of equipment.
9
Smith
Дата отзыва: 04 ноября 2024
the staff were so helpful. i was a bit worried being on my own but they made me feel very safe and welcomed
the glass was broken by the pool which made me feel the structure was unsafe but that went away after a bit
the glass was broken by the pool which made me feel the structure was unsafe but that went away after a bit
9
Sally
Дата отзыва: 02 ноября 2024
Lovely hotel, perfect location and the staff were lovely. Breakfasts were exceptional. Place was clean and beds comfortable.
Pool was murky which left it somewhat uninviting which is a shame as it is a nice pool. We booked a room with a balcony with city view's, it was more of a Juliet style no room to sit on and the view was of a roof with a few trees no real view.
Pool was murky which left it somewhat uninviting which is a shame as it is a nice pool. We booked a room with a balcony with city view's, it was more of a Juliet style no room to sit on and the view was of a roof with a few trees no real view.
9
Virginie
Дата отзыва: 01 ноября 2024
La localisation est très bien. L hôtel est très propre et la suite familiale est top !
Le personnel est très agréable et aide dès que l on pose une question. Le bar au roof top est magnifique !
Seul bémol la piscine qui est un peu à l ombre donc pas très chaude.
Rien
Rien
10
Steven
Дата отзыва: 31 октября 2024
I cannot describe how helpful the staff at this hotel are, they went above and beyond to help us. The hotel is beautiful and very clean
Nothing!
Nothing!
10
Hayley
Дата отзыва: 31 октября 2024
Location is close to train street. Awesome roof top bar, amazing breakfast. Rooms are really nice and staff is great.
Can be hard to get taxis to and from when train is going past through train street.
Can be hard to get taxis to and from when train is going past through train street.
10
Tim
Дата отзыва: 30 октября 2024
Die Lage war wirklich sehr zentral und das Personal war überaus freundlich
Der Balkon war ein wenig klein
Der Balkon war ein wenig klein
7
Laura
Дата отзыва: 29 октября 2024
La chambre, l emplacement et p’tit déjeuner correct
Odeur d humidité dans la chambre et je trouve le prix relativement chère pour la prestation..
Odeur d humidité dans la chambre et je trouve le prix relativement chère pour la prestation..
10
Francesca
Дата отзыва: 29 октября 2024
One of the best hotels I have ever been! A beautiful gem 2 minutes away from the the busy Old Quarter and Train Steet. The hotel is so beautifully decorated and elegant, with beautiful rooms, bathrooms, lobby , restaurant and sky bar. The swimming pool is also so beautiful! Every detail is looked after! But in particular the staff are so kind welcoming and professional, at the reception, the restaurant and sky bar! The scrambled eggs were of the best I ever had, and the freshly made pancakes and french toasts were excellent. The sky bar is beautiful with excellent cocktails. We booked this hotel e few times during our stay in Vietnam and we were looking forward every time we came back. We felt really home and the welcoming reception each time was really exceptional. After having been in the past at the Meteopole Legend, this hotel, although smaller, is really matching the elegance and luxury of the Metropole! I would really like to congratulate the staff and managers of this beautiful little heaven. We will be back!
Everything was just PERFECT.
Everything was just PERFECT.
10
Francesca
Дата отзыва: 29 октября 2024
Great location near cafes and restaurants. Staff were very friendly, gave great recommendations and helped with baggage storage etc.
Room was slightly dark and gym was small, but none of this would stop me staying again!
Room was slightly dark and gym was small, but none of this would stop me staying again!
9
Delphine
Дата отзыва: 28 октября 2024
Quand on arrive de France évidemment, ce niveau d’accueil est impressionnant! Le personnel est remarquable # Darius à l’accueil comme tout le staff ♥️ La restauration est incroyable 🍾
Encore des sequels de l’ouragan précédent, la piscine est un peu abîmée
Encore des sequels de l’ouragan précédent, la piscine est un peu abîmée
10
Sonja
Дата отзыва: 28 октября 2024
Loved everything about our stay here! The rooms were exceptional, spacious, staff were so friendly and helpful. The breakfast bag for our early trip to the airport was a lovely touch.
Nothing.
Nothing.
10
Karen
Дата отзыва: 27 октября 2024
very large room..very comfortable bed.
excellent air conditioning..
and nicely decorated.
excellent staff
zero
zero
10
Sonja
Дата отзыва: 27 октября 2024
Beautiful rooms, spacious, and had an upgrade to an even more luxurious room! Staff were so helpful and attentive, nothing was a problem.
Nothing! Everything was perfect!
Nothing! Everything was perfect!
10
Chloe
Дата отзыва: 27 октября 2024
Great location. Their service is above and beyond. They made me feel very special on my birthday, and helped us plan the next steps of our trip.
9
Calvin
Дата отзыва: 26 октября 2024
Location was ok. Just on outskirts of old quarter, but plenty of options around for eating, massages etc. The staff were attentive, and Leo at the front door was great with our young kids. Breakfast was substantial. Room was spacious and well appointed.
10
Sally
Дата отзыва: 26 октября 2024
Great location 3 minutes walk from Train Street ..
An elegant hotel with a lovely restaurant and sky bar . Delicious food and friendly staff ..
Special thanks to John and Ivy !
9
Greg
Дата отзыва: 25 октября 2024
Loved our stay at Aria. Great hotel, facilities and staff. Special mention to Tony who was great.
Nothing
Nothing
10
Savaş
Дата отзыва: 25 октября 2024
The breakfast was good, the staff's attention is great, they help with every issue. The location is central.
Nothing
Nothing
7
Sarah
Дата отзыва: 25 октября 2024
The hotel was clean and staff were friendly, and I had my room upgraded to one with a window/balcony on arrival. The pool, albeit small, was a lovely place to chill in the afternoons after a busy day.
The location is quite far (15 mins walk/5 min scooter) from the old town. There was a funny smell in my room, and damp patches on the wall. There was too much ginger in the pho served in the restaurant, which I didn't love. The laundry service offered in house is *very* expensive.
The location is quite far (15 mins walk/5 min scooter) from the old town. There was a funny smell in my room, and damp patches on the wall. There was too much ginger in the pho served in the restaurant, which I didn't love. The laundry service offered in house is *very* expensive.
8
Michelle
Дата отзыва: 23 октября 2024
The location was fine. Walking distance to most attractions in the Old Quarter.
We found the pool area a little tired, it needs an update. Would have preferred more ambient music in the roof top bar.
We found the pool area a little tired, it needs an update. Would have preferred more ambient music in the roof top bar.
8
Jane
Дата отзыва: 22 октября 2024
Great location for train street and tourist sites in old quarter. Fabulous rooftop bar. We found this spot quieter than staying near Hien Lake.
The pool area is tired needs repairs
The pool area is tired needs repairs
10
Deborah
Дата отзыва: 22 октября 2024
The rooms are elegant and very comfortable. We enjoyed the pool, restaurant and sky bar. Best of all are the staff who are exceptional - every one of them went out of their way to be welcoming and helpful.
10
Jennifer
Дата отзыва: 22 октября 2024
Sehr schönes Hotel. Das Personal ist sehr aufmerksam und die Lage super. Uns hat es hier gut gefallen!
10
Lisa
Дата отзыва: 21 октября 2024
Loved our stay at Aira, we booked 3 large rooms for the family and the pictures did not disappoint, exactly as pictured, very clean, quiet, beautiful and huge! We loved coming back to our rooms after a long day of sightseeing. Staff were great, as was the sky bar where you could see Hanoi sky line and traffic below.
Nothing! Loved everything about the hotel. Everything was as expected. Rooms were spacious and super clean. The pictures were accurate, breakfasts were great and the location is just outstanding, so close to everything.
Nothing! Loved everything about the hotel. Everything was as expected. Rooms were spacious and super clean. The pictures were accurate, breakfasts were great and the location is just outstanding, so close to everything.
9
Karen
Дата отзыва: 20 октября 2024
The room was fantastic...and the dinner was great
10
Erik
Дата отзыва: 17 октября 2024
Hervorragende Lage, geräumiges Zimmer, äußerst freundliches Personal. Alles war sehr sauber und der Service durchweg großartig. Der Pool ist klein aber dennoch fein. Das Frühstücksbuffet ließ keine Wünsche offen. Das war schon mehr Brunch als Frühstück. Meine Empfehlung: den Ice Coffee mit gesüßter Kondensmilch und das frische Obst probieren! Wir waren rundum zufrieden und fühlten uns zu jeder Zeit und für alle Belange willkommen und verwöhnt. In der Roof-Top-Bar kann man den Abend bei einem grandiosen Blick über Hanoi ausklingen lassen. Einen besseren Aufenthalt zum Start unserer Vietnamreise hätten wir uns nicht wünschen können.
Da gibt es nichts, was wir erwähnen könnten.
Da gibt es nichts, was wir erwähnen könnten.
9
Marcus
Дата отзыва: 17 октября 2024
Great little hotel close to everything only stayed one night but staff very helpful and room was clean and comfortable
9
Romuald
Дата отзыва: 16 октября 2024
-Emplacement à deux pas de la vieille ville et de train street
- confort de la chambre et surtout de la literie
- petit déjeuner
- réception très belle
- espace piscine très petit (4 personnes) - le balcon qui n’est autre qu’un fumoir
- espace piscine très petit (4 personnes) - le balcon qui n’est autre qu’un fumoir
9
Vj
Дата отзыва: 15 октября 2024
Pool was great; cool but not cold; sheltered from sun. Gym ok. Small but w aircon and shower. Restaurant fine. I had a nice room - my tiny balcony faced east so I could open the door and get some morning sun to help adjust to the time zone. Room had everything I needed and one could borrow an iron.
Spa is in basement, with no lift, but stairs have banisters. Had excellent massage while waiting for my room to be available (my flight landed very early).
Spa is in basement, with no lift, but stairs have banisters. Had excellent massage while waiting for my room to be available (my flight landed very early).
7
Michael
Дата отзыва: 14 октября 2024
Breakfast and restaurant was outstanding.
Pretty much everything was OK
Pretty much everything was OK
9
Aj
Дата отзыва: 13 октября 2024
The whole experience was amazing. The staff were so friendly and helpful, very good at speaking English which helped greatly when trying to communicate with them. Very knowledgeable about Hanoi.
Nothing at all.
Nothing at all.
10
Stephanie
Дата отзыва: 12 октября 2024
Clean, spacious, nicely styled rooms.
5-10 min walk from train street. Around 20-25 walk to area with bars, restaurants etc
We stayed here with the typhoon hit. The staff couldn’t have been more helpful. Putting peoples safety first & doing everything they could to help rearrange changed plans due to typhoon
9
Suzan
Дата отзыва: 12 октября 2024
Spacious room, towels smelt amazing, the room was stylish with every detail.
Pool area glass wasn't clean and was cracked.
Pool area glass wasn't clean and was cracked.
9
Mauro
Дата отзыва: 08 октября 2024
A gentileza dos funcionários e o restaurante muito bom.
A academia é bem pequena e com equipamentos antigos .
A academia é bem pequena e com equipamentos antigos .
9
Stacey
Дата отзыва: 08 октября 2024
It was very clean, quiet and had a pool
No complaints - it was on the pricy side for Vietnam
No complaints - it was on the pricy side for Vietnam
9
Olivia
Дата отзыва: 08 октября 2024
Le style, la piscine
Hôtel très sympa. Personnel aux petits soins. Piscine agréable. Chambre calme. Localisation centrale tout en étant en dehors de la zone ultra touristique (proche de la rue du train pour les amateurs). Photos conformes. 2 boissons offertes sur le rooftop.
8
Andrew
Дата отзыва: 07 октября 2024
Good location, staff very friendly, good sized quiet room, nice to have use of a pool.
Pool area and the bathroom could do with a slight freshen up.
Pool area and the bathroom could do with a slight freshen up.
10
Hannah
Дата отзыва: 07 октября 2024
The location was great and the staff were amazing and helpful
The pool was quite cold. But in the night of summer probably very refreshing
The pool was quite cold. But in the night of summer probably very refreshing
9
Joseph
Дата отзыва: 07 октября 2024
We liked the modern furniture, the location and most of all how helpful the staff were for our entire stay.
We would have liked for the pool to be heated. I also think for the price we paid, a meal to be included or a substantial discount should be provided.
We would have liked for the pool to be heated. I also think for the price we paid, a meal to be included or a substantial discount should be provided.
9
David
Дата отзыва: 07 октября 2024
Beautifully detailed with good quality staff that read the play pretty well.
Good quality breakfast
The Junior suite has its own balcony which we enjoyed
Not prepared to go any extra. Annoyingly charged us for a bottle of water while we waited downstairs for a taxi. Asked if they were able to mail a shirt ( happy to pay ) to our daughter in Hue, but that was too difficult.
Not prepared to go any extra. Annoyingly charged us for a bottle of water while we waited downstairs for a taxi. Asked if they were able to mail a shirt ( happy to pay ) to our daughter in Hue, but that was too difficult.
7
Michelle
Дата отзыва: 06 октября 2024
Location and staff were amazing. Best breakfast!
Gym small
Gym small
10
Jessi
Дата отзыва: 06 октября 2024
We stayed two separate nights at aira boutique hotel, but used their luggage storage 3x. When we came back for the second night-stay, our room wasn't ready at 7a.m. yet, but when we came back close past noon, the room was ready and they had already taken our luggage into the room!
The pool was amazing! The pool beds are rare indeed, but a quick refresh is still possible.
We got room upgrades for rooms with balcony, maybe because we stayed 2 nights, but we appreciated it. The beds were comfortable.
Close to train street and old town with lovely street food places! When returning to Hanoi, we'll stay again.
10
Olivier
Дата отзыва: 05 октября 2024
Tout. Le personnel est tres aimable et serviable. Merci a eux
Rien. La piscine est un peu petite?
Rien. La piscine est un peu petite?
9
Sherryl
Дата отзыва: 04 октября 2024
The hotel is really lovely in a great location. We were only there for one night and I would have liked to be there longer to make proper use of everything. My sister had contacted the hotel to set up a bottle of wine for me, which they sent to the room when we arrived.
The roof top pool shut at 8 which I thought was a bit early as we weren’t able to get to see it by the time we’d come back from being out for a while. But that’s only something we wanted to do and didn’t get chance to.
The roof top pool shut at 8 which I thought was a bit early as we weren’t able to get to see it by the time we’d come back from being out for a while. But that’s only something we wanted to do and didn’t get chance to.
10
Anne
Дата отзыва: 03 октября 2024
The staff are very helpful and friendly, all the way from reception, room and restaurant. Foods at the restaurant are delicious too. Walking distance to the railway which is convenient for tourist to take photo and I enjoy the walk back to the hotel after the puppet show near the famous lake. Lovely stay in this hotel especially after hours of travelling from Sapa. Thank you Suzy and the rest of the team members. Good job 👍🏻
9
Donna
Дата отзыва: 03 октября 2024
Lovely hotel with a great rooftop and nice restaurant. Bonus good size pool with a small lounge area. Exceptional breakfast package to rival some of the 5 star hotels.
Very clean rooms with nice decor.
Small issue with our room location, however 5* to the staff for trying to ractify the situation within an acceptable time frame. Which lead to a very enjoyable stay. Thank you !
Small issue with our room location, however 5* to the staff for trying to ractify the situation within an acceptable time frame. Which lead to a very enjoyable stay. Thank you !
7
Glenda
Дата отзыва: 03 октября 2024
Restaurant staff were very helpful and kind. The bed was comfortable. The hotel was well situated for the old town.
Reception staff weren’t very helpful when asked for advice about taxis and travel around the city. Poor towels. Slight damp odour in room. Upgraded to a balcony room but the balcony was tiny and the view was of rubbish and a huge air con unit. Not worth the extra money.
Reception staff weren’t very helpful when asked for advice about taxis and travel around the city. Poor towels. Slight damp odour in room. Upgraded to a balcony room but the balcony was tiny and the view was of rubbish and a huge air con unit. Not worth the extra money.
10
Isabelle
Дата отзыва: 30 сентября 2024
The wonderful friendly staff. The location is great.
Restaurant and bar fabulous.
10
Weronika
Дата отзыва: 30 сентября 2024
We loved everything about this hotel! Thank you for making our stay unforgettable. I also recommend the SPA, massage was amazing!
10
Michelle
Дата отзыва: 27 сентября 2024
The rooms are spacious and tastefully decorated.
And the staff were gracious and very helpful.
Location in The Old Quarter makes getting around very easy.
The pool area is looking a little tired. More ambient music in the rooftop bar would have been so much better.
The pool area is looking a little tired. More ambient music in the rooftop bar would have been so much better.
10
Patricia
Дата отзыва: 27 сентября 2024
The over all look of the hotel and the room was excellent. Breakfast was extremely good. Loved the sky bar too. Our bed was the most comfortable and a very welcomed surprise after all the hard beds we had slept in whilst in Vietnam. So close to train street and The staff were very friendly with info on bars and eatery’s. This hotel was so nice. Probably the best we have stayed in within our price range. We will be returning
There was nothing to dislike
There was nothing to dislike
9
Anderson
Дата отзыва: 27 сентября 2024
The room was lovely and very clean,
The breakfast was better than we expected,
The location was very central to what we wanted to visit, just down from Train Street,
The Staff were very polite, professional and very friendly.
Also the Spa treatment was most relaxing, thank you all.
10
Voon
Дата отзыва: 27 сентября 2024
The service from all staff was exceptional. Special mention to Suzy at the reception, she was extremely helpful and informative.
The hotel rooms were great and the location very convenient near the train street
10
Roxy
Дата отзыва: 26 сентября 2024
Honestly the best hotel I’ve stayed at during my Vietnam trip. The beds were super comfortable, great shower and soundproof room from the busy Hanoi streets. The staff were incredible kind and the service was impeccable. Great breakfast as well!! Will come back.
10
Kévin
Дата отзыва: 24 сентября 2024
The quality of restaurant and services
Nothing
Nothing
10
Rebecca
Дата отзыва: 23 сентября 2024
Absolutely exceptional hotel, from the staff at the door, to the rooms & the sky bar! We loved our stay.
8
Coen
Дата отзыва: 23 сентября 2024
Staff was very friendly. Room and beds were comfortable. Room was big. Nice rooftop bar.
Found a bug in the room.
Found a bug in the room.
9
Philippa
Дата отзыва: 23 сентября 2024
We love the comfy bed and the location. It was great as it was a little bit away from the main hustle of Old Town so it felt like a little oasis. The staff are so welcoming and lovely. We loved chatting to Mark at the bar and Christine was so helpful at check in. The Hotel has such a beautiful charm about it that makes you feel relaxed as soon as you walk in. Breakfast is amazing with so many offerings.
9
Martin
Дата отзыва: 22 сентября 2024
We loved Aira Boutique Hotel & Spa and felt very well looked after. Our king room was amazing and very spacious. The hotel is well located (near train street) and has the best double glazing to stop the noise from the street.
Nothing.
Nothing.
9
Michelle
Дата отзыва: 22 сентября 2024
Big bed, clean rooms, great breakfast!!
There was a lot of stuff in the hallways and lobby (laundry, extra beds, etc.). It is a beautiful hotel but that stuff’s makes it less appealing. The location is okay, but you have to walk some distance to really get to the cosy old quarter streets and restaurants.
There was a lot of stuff in the hallways and lobby (laundry, extra beds, etc.). It is a beautiful hotel but that stuff’s makes it less appealing. The location is okay, but you have to walk some distance to really get to the cosy old quarter streets and restaurants.
10
Gilles
Дата отзыва: 22 сентября 2024
Confort des chambres, gentillesse et disponibilité du personnel
relooké la piscine
relooké la piscine
9
Mai
Дата отзыва: 21 сентября 2024
Breakfast was really great. Staff was friendly and helpful. The swimmingpool was a bit small but still perfect!
The location was a bit far walking distance from the city center, especially when you have a baby of 1, but if we wouldn’t have a baby it would be okay. Besides that it is close to the trainstreet.
The location was a bit far walking distance from the city center, especially when you have a baby of 1, but if we wouldn’t have a baby it would be okay. Besides that it is close to the trainstreet.
10
Jade
Дата отзыва: 20 сентября 2024
Beautiful hotel in the heart of Hanoi, friendly helpful staff who couldn’t do enough! Christine especially was super helpful.
Nothing we didn’t like
Nothing we didn’t like
8
Ilse
Дата отзыва: 20 сентября 2024
- direct kunnen inchecken
- persoon is heel hulpvol
- drankjes minibar waren inclusief
- ruime kamer en goede badkamer
/
/
10
Amy
Дата отзыва: 19 сентября 2024
Location was perfect and the staff were incredible
9
Salvisberg
Дата отзыва: 18 сентября 2024
The staff was incredibly nice and helpful. Especially tony! He made us feel right at home. It‘s very close to the old part of town. Easy to reach by foot. We also very much recommend the Essence restaurant in the hotel. We usually ate out on the streets but decided to give Essence a go and were just amazed by the vietnamese food, presentation and lovely waiters.
10
Rune
Дата отзыва: 18 сентября 2024
Fantastisk personell. Så hjelpsome og hyggelige
Absolutt et hotell i toppklasse vi vil tilbake til.
De har også en restaurant med magisk god mat, og en skybar som er unik
10
Samantha
Дата отзыва: 16 сентября 2024
Really quiet, barely heard anything outside. When we missed a night of stay due to our own changed plans, they insisted we get free breakfast during our stay. They were very quick to organise a car drop off to the airport, and the food and coffee was really good too. Pool was serene. When we had already checked out and were waiting at the property for our car to the airport, they gave us towels and encouraged us to go get showered beforehand in a sauna area.
Nothing, it was beautiful.
Nothing, it was beautiful.
10
Robert
Дата отзыва: 16 сентября 2024
Lovely hotel with great staff! Fantastic location. Room was very comfy with great air conditioning! Free beer and sodas in minibar was a nice touch! Would highly recommend!
9
Samantha
Дата отзыва: 15 сентября 2024
Near enough to the hustle and bustle, but far away enough for peace and quiet. Staff were very helpful and professional.
8
Colect
Дата отзыва: 14 сентября 2024
Nice beautiful swimming pool, nice friendly and helping stuff.
A bit older looking than expected, looking in photos.
A bit older looking than expected, looking in photos.
8
Emma
Дата отзыва: 14 сентября 2024
Très bien situé pour visiter Hanoï.
Personnel très présent.
Hôtel confortable et propre.
Très bon petit déjeuner.
Les photos de la piscine sont un peu embellies (malgré qu’elle soit agréable et fonctionnelle). La salle de sport est minimaliste, certains appareils ne fonctionnent pas.
Les photos de la piscine sont un peu embellies (malgré qu’elle soit agréable et fonctionnelle). La salle de sport est minimaliste, certains appareils ne fonctionnent pas.
10
Tran
Дата отзыва: 14 сентября 2024
Gần trung tâm thuận tiện mọi thứ NV siêu dễ thương. Se quay lại.
10
Jose
Дата отзыва: 13 сентября 2024
Habitaciones , muy confortable, espaciosa, un lujo. Nos pillo en pleno tifón por lo que pudimos disfrutar del hotel en su totalidad. El restaurante de primera, desayuno insuperable. El.personal de 10, siempre a tu disposición
Gracias Aira
Nada
Nada
10
Kannika
Дата отзыва: 13 сентября 2024
The rooms are spacious, nice and clean. The staff are very welcoming and helpful. A special shout out to Suzy who assisted us from the beginning to the end of our stay. She has also helped with any questions I had. We left a cord at the hotel after check out and Suzy was able to assist us to locate it so promptly. Thank you for everything! We definitely recommend Aira Hotel to our friends and family.
9
Pauldine
Дата отзыва: 11 сентября 2024
Great location in old quarter within 15 min walking distance of most things. The staff is incredibly nice and helpful. The spa and restaurant are both top notch
Only reason it isn’t a 10 for me was because my view was partially obstructed.
Only reason it isn’t a 10 for me was because my view was partially obstructed.
8
Khanh
Дата отзыва: 10 сентября 2024
Everything was OK.
Size of shower tub a bit too small , more space welcome !
Size of shower tub a bit too small , more space welcome !
8
Lisa
Дата отзыва: 09 сентября 2024
The staff are fantastic and the location is great to explore on foot
The pool area needs some maintenance and as a big group not big enough plus no food able to be ordered there
The pool area needs some maintenance and as a big group not big enough plus no food able to be ordered there
9
Joanne
Дата отзыва: 09 сентября 2024
Comfortable beds
Great shower
Good location - close to Train Street
Helpful staff - especially Christine
The decor is lovely
The swimming pool was fairly small Massages were expensive compared to others in the area
The swimming pool was fairly small Massages were expensive compared to others in the area
10
Zheng2718
Дата отзыва: 08 сентября 2024
The staff at the hotel were very friendly and welcoming, and they helped us with planning for our trip! The pool is shaded and provided a nice respite from the heat in Hanoi with a good view. The hotel is easy to find and in a quieter part of the Old Quarter. The rooms were quiet and noise was blocked out even though it was by a busy road.
Few shops / convenience shops nearby
Few shops / convenience shops nearby
10
Gabriel
Дата отзыва: 07 сентября 2024
wir waren zwei mal während unserer reise in diesem hotel, weil es einfach top ist: charm, freundlichkeit, kompetenz, restaurant, ausstattung (pool😍), lage….
nix
nix
9
Rosalind
Дата отзыва: 07 сентября 2024
A charming boutique hotel & perfectly located. 5 minutes from train street which was a wonderful experience. There was an abundance of street food & tasty Vietnamese cuisine. Our room was exceptionally clean & the mattress ensured a great nights sleep…very comfortable. Breakfast was amazing catering for all tastes. You had to pay extra but well worth it. A nice touch when the staff produced a birthday cake for me. I was celebrating my 70th birthday. Vietnamese people are just wonderful, warm & extremely friendly. The staff at Aira hotel were a testimony to the kindness, warmth of the Vietnamese people. One particular staff at reception was Darius who was so helpful & very efficient at his job. Spoke amazing English & would go out of his to help to assist us whenever he could. We thoroughly enjoyed our stay at Aira & we highly recommend it.
We couldn’t fault it. All good.
We couldn’t fault it. All good.
10
Symeon
Дата отзыва: 07 сентября 2024
Ένα εξαιρετικό ξενοδοχείο,με πολύ καλό εστιατόριο για δείπνο.
Η τοποθεσία είναι καλή , ελάχιστα έξω από το πολύβουο Old Quarter.
Εμείς μείναμε πολύ ευχαριστημένοι.
10
Jennifer
Дата отзыва: 06 сентября 2024
The staff were extremely helpful and accommodating to us. We had an issue with travel plans and they went above and beyond to help us. Kai at the rooftop bar and the gentleman at reception were absolutely amazing. It was also my partner’s birthday and they brought out a beautiful cake. So kind.
10
Molly
Дата отзыва: 05 сентября 2024
We loved our stay here. The reception staff was exceptional, so welcoming and helpful. The location is great—very close to Train Street and Hoan Kiem Lake. The rooms are very comfortable.
10
Mathilde
Дата отзыва: 04 сентября 2024
Accueil très chaleureux de la part du personnel, surtout de Suzy. Elle nous a aidé à réserver nos futures destinations ainsi que les moyens de transport.
Très bel hôtel avec une belle piscine sur le rooftop.
Si un jour nous revenons à Hanoï, notre choix d’hôtel sera vite fait.
10
David
Дата отзыва: 04 сентября 2024
Super hôtel, entre classe et volupté.
Bien placé, a qqs encablures de la vieille ville et 2 minutes de train street.
Personnel plus qu'adorable pour tous ses clients.
Mention excellence à Christine, notre responsable clients qui a été aux petits soins pour nous. Disponibilité, réactivité et toujours avec le sourire: très professionnelle en un mot.
Merci Christine et merci Aira.
On reviendra.
Juste une chose. Il faut améliorer la qualité du café au buffet du matin...vraiment inconcevable avec les merites de l'hôtel.
Juste une chose. Il faut améliorer la qualité du café au buffet du matin...vraiment inconcevable avec les merites de l'hôtel.
9
Matthijs
Дата отзыва: 02 сентября 2024
Een heel leuk, stijlvol en gezellig hotel naast de beroemde Train Street! Zeer vriendelijke mensen met een duidelijke will to please.
Niet iets specifieks
Niet iets specifieks
9
Jaeyoung
Дата отзыва: 01 сентября 2024
직원분들이 너무도 친절하셨고
호텔에 스파가 있어서 여행에 지침을 마사지로 충분히 풀 수 있어 더욱 좋았어요
관광명소 도보로10분 안밖에 있어서 다른 볼거리도 많아 좋았어요
날씨가 조금 덜 더웠으면 했던거 같아요~
날씨가 조금 덜 더웠으면 했던거 같아요~
8
Van
Дата отзыва: 01 сентября 2024
Gastvrijheid
Geringe aantal zwembad bedden, maar degene die er waren, waren uitstekend
Geringe aantal zwembad bedden, maar degene die er waren, waren uitstekend
10
Cnockaert
Дата отзыва: 01 сентября 2024
Het personeel en de mooie comfortabele kamers!
/
/
10
Bernd
Дата отзыва: 30 августа 2024
Sehr gute Lage, tolle Dachterrasse mit sehr zuvorkommenden und freundlichem Service.
Alles Mitarbeiter an der Rezeption waren sehr hilfsbereit.
Alle Sehenswürdigkeiten in der Altstadt und französischem Viertel fussläufig erreichbar.
Ausgezeichnetes und vielseitiges Frühstücksbuffet im freundlichen Ambiente.
Ganz toll: unser Abflug war erst spät am Abend. Wir durften nicht nur die Koffer lagern, sondern am Abend noch die Duschen im Spa-Bereich nutzen, inklusive Handtücher!
10
Jasmine
Дата отзыва: 30 августа 2024
We got an upgrade because it was my birthday and a birthday cake! I felt really special and we had the best stay!
9
James
Дата отзыва: 30 августа 2024
Staff were excellent and always helpful. The food in the restaurant alone was worth a visit to the hotel.
Nothing, happy with everything
Nothing, happy with everything
9
Jess
Дата отзыва: 28 августа 2024
The rooms were beautifully decorated, icy cold AC, the lobby was perfect, rooftop bar was amazing, pool was very refreshing and the staff we could not fault, everyone had the best recommendations and went above and beyond to make our stay 10/10! We had a minor issue with a leaking AC unit and Christine and staff handled the situation perfectly, we honestly could not fault our time here at all. Thank you so much!
Nothing
Nothing
10
Claudia
Дата отзыва: 28 августа 2024
Sehr aufmerksames Personal, außerordentlich hilfsbereit und kompetent. Wir haben im Hotel drei fantastische Ausflüge gebucht. Sehr zu empfehlen!
10
Stephani
Дата отзыва: 28 августа 2024
Sehr freundliches, hilfsbereites Personal. Sehr schöne Zimmer, toller Pool mit Blick über die Dächer.
10
Michael
Дата отзыва: 27 августа 2024
Free (select) items from the minibar, replenished daily. Accommodating staff; they held our luggage after check out and made it possible for us to shower after a sweltering hot day before our taxi to the airport. The staff go above and beyond. Breakfast was also very good. Location is excellent; just on the outskirts of Old Quarter - close enough for a walk into busier streets and far enough away for it to be a little quieter.
Gym equipment and outdoor poor did not have enough seats, nor much equipment (one bench).
Gym equipment and outdoor poor did not have enough seats, nor much equipment (one bench).
7
Mélanie
Дата отзыва: 27 августа 2024
Bel hôtel et emplacement. Personnel très agréable.
Finitions pas top dans l'hôtel (robinetterie qui bouge, poubelle rouillée, vitre piscine fissurée,...).
Finitions pas top dans l'hôtel (robinetterie qui bouge, poubelle rouillée, vitre piscine fissurée,...).
10
Sanne
Дата отзыва: 27 августа 2024
Locatie op een paar minuten van Train Street, maar wel buiten de drukte. Fijn zwembad, schone kamers en behulpzaam personeel!
10
Lachlan
Дата отзыва: 27 августа 2024
great location and helpful staff especially Tony
9
Sabine
Дата отзыва: 26 августа 2024
Unglaublich freundliches und zuvorkommendes Personal. Schöne Rooftop Bar. Leider konnten wir den Pool nicht nutzen, da wir unseren Aufenthalt wetterbedingt kürzen mussten. Sehr kulant, da wir kurzfristig eine Nacht weniger bleiben konnten.
8
Patricia
Дата отзыва: 26 августа 2024
très bel hôtel, très bon petit déjeuner
odeur de cigarette et beaucoup d'humidité dans la chambre
odeur de cigarette et beaucoup d'humidité dans la chambre
10
Valentin
Дата отзыва: 25 августа 2024
La chambre que nous avions était calme, literie très confortable. Le personnelle très sympathique, notamment les serveurs du bar (mention spéciale pour Khai!) piscine très appréciable après une bonne journée de visite ! Petit déjeuné varié, avec des produits frais et spécialités locales.
Rien
Rien
10
Sven
Дата отзыва: 23 августа 2024
Ein super schöner Aufenthalt mit einem super Service Konzept. Danke dafür!
8
Sarah
Дата отзыва: 22 августа 2024
Great staff, very kind supportive and helpful. Especially Tom from the reception went out of his way to support us. Staff also allowed us to take a shower in the evening ahead of a late red eye international flight. Also accepted some clothes and a backpack we did not bring back to donate to a nearby orphanage.
Very good breakfast and nice rooms.
Close to train street and many nice restaurants.
Small gym with no disinfectant to clean equipment after use. Gym is on the way to the pool and with many windows and mirrors so little privacy. Nothing horrible just something to note. Also small pool area but this is expected/ normal, given how central the hotel is.
Small gym with no disinfectant to clean equipment after use. Gym is on the way to the pool and with many windows and mirrors so little privacy. Nothing horrible just something to note. Also small pool area but this is expected/ normal, given how central the hotel is.
10
Erica
Дата отзыва: 22 августа 2024
The staff went above and beyond to help my friend and I around Hanoi and beyond. The hotel is in a great location. The rooms are well decorated and smell wonderful.
8
Danilo
Дата отзыва: 20 августа 2024
Molto bello lo stile dell’hotel. Colazione top, a pagamento. Ottima posizione e staff disponibilissimo
Hotel molto carino ma il prezzo un pó alto per la zona. La piscina e la palestra un pó deludenti, in foto sono decisamente molto meglio. Graffetta trovata nel pasticcino della colazione. Puó succedere, ma è anche pericoloso.
Hotel molto carino ma il prezzo un pó alto per la zona. La piscina e la palestra un pó deludenti, in foto sono decisamente molto meglio. Graffetta trovata nel pasticcino della colazione. Puó succedere, ma è anche pericoloso.
10
Audrey
Дата отзыва: 20 августа 2024
Service au petit soins nous avons été surclassés. Bel établissement.
Rien
Rien
10
Cristina
Дата отзыва: 20 августа 2024
Bonito hotel, con decoración detallista y de personal encantador y muy servicial. La ubicación es excelente, muy cerca de los lugares de interés. La habitación estupenda limpia y muy confortable.
10
Gomez
Дата отзыва: 20 августа 2024
Pues me ha gustado todo … absolutamente todo .
La habitación estupenda , amplia y la cama súper cómoda !
El restaurante del hotel excelente . Se come súper bien . Todo el hotel es de 10 . Es el hotel que más me ha gustado de todo Vietnam . El desayuno buenísimo
No hay nada
No hay nada
10
Quentin
Дата отзыва: 20 августа 2024
Le personnel, la chambre, le spa, la piscine, le Skybar de l’hôtel avec une vue imprenable sur Hanoï
Rien de spécial, que cela continue
Rien de spécial, que cela continue
5
Galea
Дата отзыва: 19 августа 2024
La situation géographique est bonne et le personnel était agréable et a l’écoute
Nous avions payé une « chambre avec fenêtre » et nous avons été placés dans une chambre qui avait, certes, une fenêtre, mais cette dernière donnait directement sur un mur (à 50cm) de sorte qu’il n’y avait aucune luminosité. La piscine est petite et il y a quatre ou cinq transats de sorte que nous n’avons pas pu nous installer car ils étaient tous occupés. Le rapport qualité prix n’est pas bon pour une chambre à quasiment 90€ la nuit, sans petit déjeuner.
Nous avions payé une « chambre avec fenêtre » et nous avons été placés dans une chambre qui avait, certes, une fenêtre, mais cette dernière donnait directement sur un mur (à 50cm) de sorte qu’il n’y avait aucune luminosité. La piscine est petite et il y a quatre ou cinq transats de sorte que nous n’avons pas pu nous installer car ils étaient tous occupés. Le rapport qualité prix n’est pas bon pour une chambre à quasiment 90€ la nuit, sans petit déjeuner.
10
Oliver
Дата отзыва: 19 августа 2024
Really lovely room, nice pool, Christine and the staff went out of their way to help us! We got off our flight at 9am and they prepared the room to let us check in a bit early so we could rest. They even let us use the spa showers while the room was being prepared. They provided us with recommended places to visit in the surrounding area and were happy to hold our bags before and after we checked out. Really glad we booked the Aira Boutique.
9
Audrey
Дата отзыва: 19 августа 2024
Très bel hôtel proche de la vieille ville
La décoration des chambres est très soignée et les chambres communicantes très pratiques pour les familles.
Bar et piscine en rooftop avec vue sur la ville
Le personnel très accueillant et très compétent
10
Xavier
Дата отзыва: 18 августа 2024
L'accueil, le personnel est charmant. Notre chambre était très agréable, bien équipée et lumineuse.
Le restaurant est délicieux et chaleureux. Nous conseillons vivement cet hôtel qui est dans un quartier agréable, c'est un excellent rapport qualité prix !
Rien
Rien
10
Amandine
Дата отзыва: 18 августа 2024
L’accueil, le personnel, la décoration, le confort des chambres et de la literie
10
Michael
Дата отзыва: 16 августа 2024
Fantastisch hotel. Top lokatie midden in de stad. Lieve fijne hotel medewerkers. Heerlijk eten en fijn ontbijt.
Geen aanmerkingen
Geen aanmerkingen
8
Florence
Дата отзыва: 15 августа 2024
La chambre très confortable.
Le personnel adorable et très serviable. Il se met en quatre pour vous rendre service.
Le petit déjeuner excellent et l’emplacement central parfait.
Également le Sky bar où ils servent d’excellents cocktails.
10
Sheppard
Дата отзыва: 14 августа 2024
The pool was so refreshing after a hot day exploring the city. The sky bar was also really lovely with friendly staff
8
Emmanuel
Дата отзыва: 12 августа 2024
Breakfast was delicious and a good bargain.
9
Alper
Дата отзыва: 12 августа 2024
Best location in Hanoi with good rates. Swimming pool, breakfast and staff was well. Definitely worth!
10
Elspeth
Дата отзыва: 12 августа 2024
Great location, very friendly staff particularly Darius. Also very clean hotel, very helpful with directions to local sights etc
Nothing!
Nothing!
10
Kellie
Дата отзыва: 10 августа 2024
The staff were so friendly and helpful. The room was very comfortable. We loved the restaurant and the skybar too.
10
Rien
Дата отзыва: 10 августа 2024
Erg vriendelijk personeel, heel behulpzaam.
Iets klein zwembad met maar 5 ligbedden
Iets klein zwembad met maar 5 ligbedden
10
Lydie
Дата отзыва: 09 августа 2024
Etablissement remarquable ! Nous avons passé une semaine dans cet hôtel. idéalement situé un peu à l'art du tumulte du quartier historique. Les équipements sont parfaits : la piscine, le restaurant, le bar en terrasse, le spa. Le tout d'une propreté à souligner. Mais ce qui fait que cet établissement est exceptionnel c'est assurément son personnel : attentif, serviable, toujours de bon conseil. A recommander sans aucune hésitation.
9
Joanne
Дата отзыва: 08 августа 2024
The customer service was exceptional, the location perfect and the bed was comfortable. The restaurant on site was definitely amazing. Loved the rooftop top bar. They looked after our luggage while we went to Halong Bay - couldn’t have asked for better.
10
Paul
Дата отзыва: 08 августа 2024
Extremely welcoming and helpful staff. Food was delicious. It was my first time in Vietnam and the hotel was the perfect place to get my bearings.
8
Rosalind
Дата отзыва: 07 августа 2024
Staff are all super friendly, rooms are beautiful, breakfast is great! Gym has good AC
Pool area is quite small, gym is quite small.
Pool area is quite small, gym is quite small.
10
Helen
Дата отзыва: 06 августа 2024
Location, quiet, great breakfast and staff were wonderful. The sky bar is works visit a top treatment by Khai.
8
A
Дата отзыва: 06 августа 2024
Already commented - this was just an additional night
Already commented - this was just an additional night
Already commented - this was just an additional night
8
Beth
Дата отзыва: 06 августа 2024
The staff were lovely and helpful. We had leak in our air-conditioning and they promptly came to fix it and then upgraded us to a really beautiful room. That was a lovely gesture!
8
Alessio
Дата отзыва: 06 августа 2024
Very nice hotel, still in old quarter but far from the crowded and noisy area.
Ideal as starting point to visit the main landmarks of Hanoi.
Staff very helpful, kind and gentle. Recommended.
All good, nothing to be mentioned.
All good, nothing to be mentioned.
9
Julie
Дата отзыва: 05 августа 2024
Personnel adorable et disponible
Hôtel charmant très bien situé
5
Manal
Дата отзыва: 03 августа 2024
Nothing
Overrated and overpriced The air conditioner was bad
Overrated and overpriced The air conditioner was bad
9
Claudia
Дата отзыва: 02 августа 2024
The staff were extremely helpful and accommodating. Darius on reception looked after us throughout our stay, by arranging a trip to Halong Bay and an extra night for us (they very kindly upgraded our room for this extra night!). Everyone was very friendly. The location was excellent - right next to Train Street (but not noisy). Great rooftop bar.
The pool is lovely. The only downside is there are only about 5 sun loungers so not much room when busy!
The pool is lovely. The only downside is there are only about 5 sun loungers so not much room when busy!
10
Florence
Дата отзыва: 31 июля 2024
Our room was spacious and the bed was very comfy. We didn't have a chance/enough time to use the spa. Breakfast was excellent with many options.
10
Chetan
Дата отзыва: 28 июля 2024
Lovely staff , great hotel , fantastic restaurant with delicious food , nice reasonably priced spa in a great location , just a couple of minutes walk from train street !
10
Lindsay
Дата отзыва: 27 июля 2024
Very comfortable beds, amazing staff, and lovely breakfast buffet.
9
Jason
Дата отзыва: 27 июля 2024
Very friendly and helpful staff. Nice room. Comfortable bed.
10
Sergio
Дата отзыва: 26 июля 2024
La ubicación muy buena. El desayuno muy completo. El personal muy atento. Camas muy cómodas.en general todo bien .
Un poco ruidoso a primeras de la mañana, deberían de limpiar un poco más tarde de las seis de la mañana.
Un poco ruidoso a primeras de la mañana, deberían de limpiar un poco más tarde de las seis de la mañana.
9
Colin
Дата отзыва: 24 июля 2024
Lovely decor, quiet butique hotel. Rooms were great, breakfast was so good not fighting through a busy buffet with hoards of people, was relaxed and very pleasant
Room description included "with balcony"...was just big enough to stand on...not really a "balcony"
Room description included "with balcony"...was just big enough to stand on...not really a "balcony"
9
Caroline
Дата отзыва: 24 июля 2024
Great location
Very friendly staff
Rooftop bar and views are amazing
Lobby is lovely
Nice breakfast
Rooftop pool is small but nice view/setting with adjacent gym
Only about six loungers by the pool and little space to put your things if you didn’t have one. Other hotels have time slots for guests to book use of pool/gym and this would have been a fairer way of managing as one family/couple could dominate the space making it hard for all to enjoy.
Only about six loungers by the pool and little space to put your things if you didn’t have one. Other hotels have time slots for guests to book use of pool/gym and this would have been a fairer way of managing as one family/couple could dominate the space making it hard for all to enjoy.
9
Laura
Дата отзыва: 23 июля 2024
Posizione centrale nel quartiere vecchio, comoda per tutti gli spostamenti. Personale squisito, ci hanno anche dato la possibilità di farci una doccia prima di partire nonostante avessimo già fatto il checkout 7 ore prima. Anche il ristorante è ottimo e con prezzi assolutamente accessibili
Nulla
Nulla
9
Nicolas
Дата отзыва: 23 июля 2024
La disponibilité et la gentillesse du staff, la qualité de la literie , le roof top et la piscine et le petit déjeuner
Rien
Rien
8
Amal
Дата отзыва: 23 июля 2024
Le personnel est vraiment compétent et très gentil. L'hôtel est vraiment bien placé au centre d'Hanoi. Les chambres sont confortables, un peu vieilles avec un balcon, qui malheureusement ne peut être utilisé par la chaleur qui fait(tout dépend la période de votre séjour). Le petit déjeuner était très bon et varié. Nous n'avons passé qu'une nuit, si je devais plus de nuit je prendrais un hotel avec une gamme au dessus, peu de difference de prix. Nous avions essayé beaucoup d'hôtel 3 étoiles certes moins chers, mais je vous recommande surtout au vietnam de prendre minimum du 4 étoiles.
La piscine est vraiment petite pour le monde présent, juste 4 transats et la salle de sport avec peu de matériel, les gens passent par la salle de sport pour se rendre à la piscine et ferme très peu la porte ce qui fait que la salle de sport est toujours chaude et humide même avec la climatisation qui est souvent arrêtée. Les toilettes en bas à l'accueil ne sont pas propres, je me dis souvent que c'est à la tenue des toilettes de l'accueil que l'on voit la propreté des lieux.
La piscine est vraiment petite pour le monde présent, juste 4 transats et la salle de sport avec peu de matériel, les gens passent par la salle de sport pour se rendre à la piscine et ferme très peu la porte ce qui fait que la salle de sport est toujours chaude et humide même avec la climatisation qui est souvent arrêtée. Les toilettes en bas à l'accueil ne sont pas propres, je me dis souvent que c'est à la tenue des toilettes de l'accueil que l'on voit la propreté des lieux.
8
Ingrid
Дата отзыва: 21 июля 2024
Small hotel with great rooms and comfy bed, fab helpful staff, visited spa and massage and facial was brilliant , excellent location. Breakfast ok. Pool small ( more like a large plunge pool) but good for a quick cool off.
Bar upstairs in need of a refurb - but lovely staff meant we had a pleasant drink.
Bar upstairs in need of a refurb - but lovely staff meant we had a pleasant drink.
10
Markus
Дата отзыва: 21 июля 2024
Super Start für unsere Vietnam Rundreise. Tolles Boutique Hotel mit sehr freundlichem und aufmerksamen Personal. Zentrale Lage (nahe der Train Street).
8
Francesca
Дата отзыва: 21 июля 2024
The kindness of the staff, the comfy bed and the great location in the center close by Train Street but not in the caos.
9
Poppy
Дата отзыва: 20 июля 2024
The staff were exceptional from start to finish! They made our stay more enjoyable. Nothing was too much.
Location is great, breakfast is fantastic.
You can organise tours etc from reception.
We will definitely be back
Nothing!
Nothing!
10
Davide
Дата отзыва: 20 июля 2024
Struttura eccellente in ogni dettaglio
Niente, tutto perfetto
Niente, tutto perfetto
10
Lene
Дата отзыва: 19 июля 2024
Very friendly staff and so welcoming! Very good breakfast with a wide variety. Comfortable rooms, including a selection of free cold beverages. Nice with the Sky bar. Excellent location for sightseeing different neighborhoods!
9
Erik
Дата отзыва: 18 июля 2024
Prima ligging, alle faciliteiten aanwezig, erg vriendelijke en behulpzame staff
Bij het ontbijt zijn cappuccino, espresso tegen bijbetaling
Bij het ontbijt zijn cappuccino, espresso tegen bijbetaling
10
Brooke
Дата отзыва: 18 июля 2024
Beautiful hotel with excellent service. Room was spacious, clean, comfortable with nice details. Breakfast spread was excellent. Front desk staff was so helpful with planning, arranged a tour for us to Ha Long Bay which was luxurious and transport all made so easy. Would love to come back to Hanoi and stay again!
9
のも
Дата отзыва: 17 июля 2024
人気観光地の旧市街にあり、インスタグラム等で人気のトレインストリートのすぐ近くで観光に向いている立地です。
歩いてタンロン城や西湖等にも行きやすいです。
政府機関の近くとあり、治安も◎
スタッフも丁寧親切だし、部屋もきれいです。
部屋に備え付けのソープボトル等がバッチャン焼きだったり、部屋のセンスも素敵でした。
欧米系の方が多く、アジア人と思しき宿泊者は我々だけのようでした。
朝食は、欧米系の方向けのようで、他のベトナムのホテルと比べてベトナムを感じる食事は少なめでしたが、美味しかったです。
スカイバーではHanoiの街を眺めながら、ゆったりカクテルを味わえます。
外を眺めながらビールを飲むために、バルコニー付の部屋を予約しましたが、とても小さいバルコニーでした。 喫煙者の方向けのバルコニーだと思います。 プールの大きさは小さく、深さ1.5mです。 少し水を浴びて、プールサイドでリラックスするにはいいですが、水遊びを期待できる大きさではないです。
外を眺めながらビールを飲むために、バルコニー付の部屋を予約しましたが、とても小さいバルコニーでした。 喫煙者の方向けのバルコニーだと思います。 プールの大きさは小さく、深さ1.5mです。 少し水を浴びて、プールサイドでリラックスするにはいいですが、水遊びを期待できる大きさではないです。
9
Iona
Дата отзыва: 16 июля 2024
We were only there for one night but it was lovely and comfortable. We would return for a longer stay in future.
10
Jennie
Дата отзыва: 16 июля 2024
Staff very efficient and friendly. Great location. Very clean. Beds very comfy. Great roof top bar
9
Deanne
Дата отзыва: 16 июля 2024
Location. Upgraded to a room with a balcony. The rooftop bar and the staff were exceptional.
The pool and pool area was very small.
The pool and pool area was very small.
9
Dannielle
Дата отзыва: 15 июля 2024
Amazing location! Super friendly staff and excellent facilities
Nothing to fault
Nothing to fault
8
Bryan
Дата отзыва: 15 июля 2024
The location and the room size. The decor was nice also and the staff were great!
The pool area and gym was a little lacking. The pool towels were old
The pool area and gym was a little lacking. The pool towels were old
9
Adam
Дата отзыва: 14 июля 2024
Old world charm with all the modern facilities, great friendly and helpful staff. Quiet location and walking distance to most things and the double decker hop on hop off bus stop was just around the corner
If I had to be real picky the breakfast juice was ordinary, but everything else was quality
If I had to be real picky the breakfast juice was ordinary, but everything else was quality
9
Francis
Дата отзыва: 13 июля 2024
L'accueil, le confort du lit, la décoration, l'emplacement, le buffet du petit déjeuner, le rapport qualité-prix, les cocktails sur le rooftop avec la vue 360° sur Hanoï.
10
Geke
Дата отзыва: 13 июля 2024
De uitstraling van het hotel, het zwembad, het ontzettend vriendelijke personeel dat altijd klaar stond om te helpen, het overheerlijke ontbijt en een (gratis!) gevulde minibar: eigenlijk vonden we alles in Aira heerlijk. Daarnaast is de locatie fantastisch; net iets buiten het drukke, toeristische centrum maar toch sta je binnen 2 minuten op, bijvoorbeeld, de beroemde train street.
7
Elaine
Дата отзыва: 11 июля 2024
The staff and the location.
It is a beautiful hotel but needs freshening up. The place looks tired. The elevator has a lingering smell of a need for deep cleaning.
It is a beautiful hotel but needs freshening up. The place looks tired. The elevator has a lingering smell of a need for deep cleaning.
9
Martin
Дата отзыва: 10 июля 2024
Great location close to tram street and super helpful staff
Gym was really small with old equipment
Gym was really small with old equipment
4
Ryan
Дата отзыва: 10 июля 2024
After being contacted by staff and refunded for our spa issues, I have updated the review. Overall poor value for Vietnam. Have stayed in much nicer places for less. Staff misplaced our laundry, we had difficulty getting water for our room, the spa and massages were very bad. The building feels run down and the amenities are not well kept. Pool area is dirty with cracked glass windows that need repair. Feels like a budget hotel that changes high prices.
6
Paul
Дата отзыва: 09 июля 2024
As Hanoi's weather was extremely hot l picked this hotel as it had a pool.Breakfast buffet was reasonable.Had an Australian Steak in restaurant for dinner which was good.Staff always friendly.
Thought I had booked for a double room with balcony.
Thought I had booked for a double room with balcony.
8
Wayne
Дата отзыва: 08 июля 2024
Great staff especially tony and sussy
Little bit more variety for breakfast
Little bit more variety for breakfast
10
L
Дата отзыва: 07 июля 2024
Beautiful hotel, all the staff are amazing, and VERY knowledgeable and helpful. Just next to train street and the night markets. When we are next in Hanoi we will most definitely be staying again. Thank you for welcoming us to vietnam 🇻🇳 😊
10
Benedikt
Дата отзыва: 04 июля 2024
Die Lage des Hotels ist sehr Zentral zu allen wichtigen Sehenswürdigkeiten und Hotspots in Hanoi.
Die Zimmer sind sehr gut ausgestattet und komfortabel.
Hervorzuheben ist das überaus freundliche und hilfsbereite Personal.
10
Simon
Дата отзыва: 03 июля 2024
Staff were very accommodating and more that helpful. Breakfast was excellent. Restaurant has great atmosphere and food.
10
Rhode
Дата отзыва: 03 июля 2024
As usual for Hanoi, the staff was very very helpful. Always went out of their way to be helpful. The location is terrific... Near Train Street and most of the places a tourist would want to go.
Actually, there was nothing wrong with the hotel. If I really wanted to complain, no egg coffee with breakfast
Actually, there was nothing wrong with the hotel. If I really wanted to complain, no egg coffee with breakfast
9
Thi
Дата отзыва: 01 июля 2024
Staff are friendly and nice. Location is close to train street and walk to food stalls.
10
Manthey
Дата отзыва: 30 июня 2024
Super Lage in Zentrum zwischen Old Town und Mausoleum und direkt an der Trainstreet. Alles lässt sich fußläufig erreichen. Das Personal ist extrem freundlich und hilfsbereit. Außerdem sind die Zimmer und das Hotel im ganzen sehr besonders ausgestattet und designed. Das Bett war das bequemste, das ich während meinem gesamten Aufenthalt in Vietnam hatte und somit eine gute Erholung zum Ende des Urlaubs. Beim Frühstück gab es eine sehr große Auswahl und eine gute Aussicht. Das Spa befindet sich im Keller und bietet somit Ruhe abseits der turbulenten Stadt. Auch die Massage kann ich nur empfehlen.
10
Hayley
Дата отзыва: 29 июня 2024
The food was the best we had in Hanoi. Facilities were great and the staff were very helpful. Location was perfect for walking distance to train street and food markets
10
Daphne
Дата отзыва: 29 июня 2024
Centrally located. Staff were exceptionally helpful and friendly. Spa treatments were amazing. And the restaurant food was excellent as well.
Nothing
Nothing
9
Nicole
Дата отзыва: 28 июня 2024
Lovely fit out and spacious rooms. Comfortable bed. Good location in old quarter. Great cocktail bar on roof.
Room service food was ok only
Room service food was ok only
10
Samantha
Дата отзыва: 27 июня 2024
Really enjoyed this place. The breakfast is amazing expecially the freshly made pancakes. I loved the thought of waking up to a fresh breakfast every morning. The staff were exceptional and nothing was too much trouble. They even helped with a few personal needs and recommended good places to visit. I upgraded to a larger room at a fair price and the room was great - Spacious with a free mini bar (love this). Would have loved to have spent time on the roof top bar during opening hours, the views were amazing. There was just soo much to do in Hanoi :-) But at the end of the day after a busy day, coming back to a lovely hotel like Aira was heaven.
Found he gym to be quite hot.
Found he gym to be quite hot.
9
Alexandre
Дата отзыва: 27 июня 2024
Le personnel, le service et la propreté.
Les prix peut être, tant pour la navette que l'hôtel en soit. Les massages et le restaurant sont aussi au dessus de la moyenne.
Les prix peut être, tant pour la navette que l'hôtel en soit. Les massages et le restaurant sont aussi au dessus de la moyenne.
9
Thierry
Дата отзыва: 27 июня 2024
L’emplacement dans le cœur de la ville à proximité des sites d’intérêt, l’accueil de toute l’équipe, la chambre et la literie, la piscine extérieure au 9 ème étage, le très bon restaurant avec sa vue sur la ville
Rien
Rien
10
Simon
Дата отзыва: 26 июня 2024
Great hotel in a good part of Hanoi. Close to plenty of restaurants and bars. Rooms a little dated, but clean and comfortable. Staff were excellent and always happy to help with any requests.
10
Marine
Дата отзыва: 25 июня 2024
Best breakfast ever with all you can eat buffet, western and Vietnamese style. Definitely try the coffee. Great location in the center, it was very easy to go around and visit places. The bedroom is very comfy with everything you need. The swimming pool is also very nice. The staff was incredibly helpful in buying tickets for performances or finding addresses for us, they all spoke great English too so it was super easy to communicate. 100% recommend
The swimming pool closes quite early at 8pm but otherwise all good!
The swimming pool closes quite early at 8pm but otherwise all good!
10
Карина
Дата отзыва: 24 июня 2024
Отель отличный. Везде очень чисто. Персонал старается сделать все чтобы гости остались довольны 😊
8
Shubhangi
Дата отзыва: 24 июня 2024
The breakfast spread was great all the days and we had a great time having all the local delicacies as well as continental breakfast menu. Our main host was really nice and approachable, the staff was always attentive to our needs as well as welcoming. Lovely location, the aesthetics were beautiful, and it was easy to navigate to the nearest locations in Old Quarter. Would definitely consider this for my next vacation as well in Hanoi.
The room size was bit of a bummer.
The room size was bit of a bummer.
10
Khanum
Дата отзыва: 22 июня 2024
Central Location, walking distance to major landmarks, very friendly and efficient staff who go out of their way to help- cross the road. Restaurant staff very helpfull..good breakfast
All good
All good
9
Magnus
Дата отзыва: 22 июня 2024
We really enjoyed staying the Aira Boutique Hanoi Hotel & Spa - staff were fantastic & very helpful. Location was good and so was the breakfast. As we arrived early in the morning they provided showers & towels for us. This is a place we will definitely stay at again.
10
Ian
Дата отзыва: 22 июня 2024
The staff at reception and breakfast were all exceptional and staying there almost felt like staying with family. We were well looked after and they went above and beyond. The breakfast is good the dining room beautiful. The organization of the taxi to and from the airport excellent, and the staff were great with advice and directions. A faultless stay. Beautiful.
10
Snædís
Дата отзыва: 20 июня 2024
Wonderful in every way! I have to start with the staff of this hotel. The minute we walked in we felt like we were being welcomed by family. Every single person we met throughout our stay was extremly welcoming and helpful, both at the reception and the restaurant, amazing peoole, thank you so much for everything.
The hotel it self is lovely, great location, beautiful rooms, very good restaurant and breakfast and lovely rooftop bar. Hope to stay with you again soon! :)
Nothing not to like.
Nothing not to like.
9
J
Дата отзыва: 20 июня 2024
staff went above and beyond
gorgeous property and the staff were excellent
gorgeous property and the staff were excellent
10
Rick
Дата отзыва: 19 июня 2024
I chose this hotel due to its location,and amenities, and the fact they have a gym. The staff was nothing short of amazing, and extremely helpful, going above and beyond to make my stay exceptional and memorable. I highly recommend this beautiful hotel for anyone traveling to Hanoi…You will be pleasantly surprised.
10
Juliette
Дата отзыва: 16 июня 2024
Cet hôtel coche toutes les cases ! Personnel super gentil et qui nous a permis de vivre un super séjour, petit déjeuner incroyable !
10
Whitney
Дата отзыва: 16 июня 2024
Very clean, excellent “family room” option - which was two separate rooms with a private/locked hallway, great location, safe, and wonderful staff.
9
P
Дата отзыва: 16 июня 2024
Incredibly hospitable staff, everything was very clean, comfy beds and a great breakfast! We had such a lovely stay :)
10
Birgit
Дата отзыва: 15 июня 2024
Lage, Zimmer und Frühstück waren super
Alles bestens
Alles bestens
8
Geoff
Дата отзыва: 14 июня 2024
Only stayed 1 night the room and hotel were very clean. Staff extremely helpful.
Good location walking distance to many of the sites we wanted to see. Really good spa treatment had a relaxing massage before flying home.
Pool area and seating was a bit small always crowded while we were there.
Pool area and seating was a bit small always crowded while we were there.
7
Dr
Дата отзыва: 14 июня 2024
Nice design. The room was very cozy. Breakfast was great and the location was good. Nice sky bar.
The hotel room was a bit dirty. The bathroom was only superficial clean. The floor in the breakfast room was dirty. The gym area was really small and we were struggling having a work out in it. The gym and pool area was not so clean (windows and mirror were greasy).
The hotel room was a bit dirty. The bathroom was only superficial clean. The floor in the breakfast room was dirty. The gym area was really small and we were struggling having a work out in it. The gym and pool area was not so clean (windows and mirror were greasy).
9
Mark
Дата отзыва: 12 июня 2024
What a lovely hotel! Amazing staff in a great location near museums and Train Street. Best breakfast in VTN with lovely wait staff. Always helpful an informative. I also had dinner there during thunderstorm and was delicious. All with a great pool and gym!
NA
NA
9
Suhith
Дата отзыва: 12 июня 2024
The location of the hotel is close to all the local attractions. Everything is walking distance from the location. The staff are helpful. The reception can speak English well. The restaurants are nice and pleasant.
The pool can get busy as it is small for the whole building. It is designed to be a quick dip to cool down. You will have places to visit so forget about spending time by the pool.
The pool can get busy as it is small for the whole building. It is designed to be a quick dip to cool down. You will have places to visit so forget about spending time by the pool.
10
Noelle
Дата отзыва: 12 июня 2024
De bedden en de service van de balie.
De service van de sky bar was wisselend. Soms prima soms niet alert.
De service van de sky bar was wisselend. Soms prima soms niet alert.
10
Philippe
Дата отзыва: 11 июня 2024
Qualified staff, location of the hotel, cleanliness, perfect breakfast
maybe, vodka, whiskey, gin in the mini bar
maybe, vodka, whiskey, gin in the mini bar
9
Kdixy
Дата отзыва: 09 июня 2024
We loved the location, right next to train street and walking distance to old quarter and museums. Breakfast was simple but sufficient, not a variety of vegetarian options but very happy to make something special for you.
The small bathroom could do with a deep clean or freshen up.
The small bathroom could do with a deep clean or freshen up.
10
Kyle
Дата отзыва: 07 июня 2024
The experience we had here was so special. The pool was amazing, the spa was pure bliss and the friendly staff made the stay feel so welcoming. On our last day we decided to go to the restaurant on the top floor and it exceeded expectations - specifically server Grace was outstanding. Would love to come back soon to escape the hectic city for luxury and calmness.
10
Hannah
Дата отзыва: 05 июня 2024
The hotel was beautifully presented and the staff were the most helpful I’ve ever experienced. Concierge service absolutely excellent:
10
Akesa
Дата отзыва: 03 июня 2024
Everything about this hotel was outstanding, the location, the service, buffet breakfast and the most amazing rooms ❤️ we enjoyed our stay here so very much and will definitely be back again.
Everything was amazing.
Everything was amazing.
10
P
Дата отзыва: 02 июня 2024
Notre séjour dans cet hôtel a été tout simplement formidable.
Chambre super confortable, équipements parfaits, petit déjeuner délicieux et copieux, spa & massage exceptionnel, accueil et service au top ...
Cet hôtel est idéalement situé pour visiter les principaux points touristiques d'Hanoi à pied ou avec des taxis GRAB (application à télécharger impérativement).
Mention particulière à Suzy, notre formidable hôtesse d'accueil. Vous souhaitez aller d'une ville à une autre, Suzy vous proposera une solution. Un grand merci à elle et à toute son équipe pour leur gentillesse et leur accueil !
Des cartes SIM touristiques pour votre mobile sont disponibles à l'hôtel directement.
10
Joshua
Дата отзыва: 02 июня 2024
Fantastic location near the famous train street (but far enough away to avoid the chaos!).
Staff were fantastic - we booked an additional day for when we returned from Bai Tu Long and the hotel were happy to look after our main suitcase and take care of laundry whilst we were away.
Not a huge amount of room poolside but we still enjoyed it during the hours of peak heat
Not a huge amount of room poolside but we still enjoyed it during the hours of peak heat
1
Luke
Дата отзыва: 02 июня 2024
Pool
No hot water, pool hrs was very short periods, staff slept in foyer, everything was 10x price stayed in better accom and facilities for 10x less in vietnam
No hot water, pool hrs was very short periods, staff slept in foyer, everything was 10x price stayed in better accom and facilities for 10x less in vietnam
10
Zoe
Дата отзыва: 31 мая 2024
loved this little gem of a hotel ! breakfast was amazing so many choices ! location was in the little bit quieter side which was prefect but still easy enough to get to the main hustle and bustle !
nothing
nothing
10
Alex
Дата отзыва: 30 мая 2024
This hotel is excellent. The service we received from all the staff was amazing.
Nothing.
Nothing.
10
Meredith
Дата отзыва: 29 мая 2024
This was a beautiful hotel, beautifully decorated and well located. It was quiet but at the same time located close to the French quarter and train street so very lively! The people were just delighted. Very kind and helpful. I felt extremely safe and well looked after. It was great to have a pool to relax and refresh after a hot day.
10
Sven
Дата отзыва: 28 мая 2024
Extremely friendly stuff, clean rooms, perfect location. My second time and I will come back.
10
Sebastian
Дата отзыва: 27 мая 2024
El desayuno es muy amplio, el café es muy rico la vista incrible, y el personal como siempre super amable, todo muy limpio muy agradable, la ubicación del hotel es super, hay muchas cosas cerca.
10
Alice
Дата отзыва: 27 мая 2024
Superbe hôtel. Personnel sympa. Bar et spa super agréables. Rien à redire nous avons adoré.
9
Katrien
Дата отзыва: 27 мая 2024
Mooi hotel op goede locatie. Zeer uitgebreid en lekker ontbijtbuffet
9
Lawrence
Дата отзыва: 27 мая 2024
The staff were very helpful and caring to your needs and inquiries. The rooftop bar was nice, although the drink prices were very high. Roof top pool was OK but small with only 5 loungers. Great location in old quarter. Restaurant was lovely with good food selection at reasonable prices and special mention to Nora who explained about the food and provided 5 star service. Free mini bar as well.
Rooftop price of drinks way too much..
Rooftop price of drinks way too much..
10
Camille
Дата отзыва: 26 мая 2024
Well located, comfortable, great breakfast, great spa, very nice staff
10
Debbie
Дата отзыва: 26 мая 2024
The decor was beautiful
The hotel was very clean
The service from the staff was outstanding
There wasn’t really much I didn’t like
There wasn’t really much I didn’t like
10
Christine
Дата отзыва: 26 мая 2024
Great location, comfortable beds, great rooftop bar, lovely pool, very clean, lovely staff, awesome massages, great laundry service, and free beer! You cannot go wrong!
Seriously, there is nothing that comes to mind.
Seriously, there is nothing that comes to mind.
10
James9burton
Дата отзыва: 25 мая 2024
The rooms were spacious, clean, comfy and had everything you need. The pool was great especially after sightseeing. The staff were accommodating, friendly and they organised so much for us couldn't be happier 🙂
The bikes could get updated in the gym.
The bikes could get updated in the gym.
10
David
Дата отзыва: 25 мая 2024
Really great hotel with high value for money
Bar is really nice with a nice waiter Khai!
Having more space for the swimming pool
Having more space for the swimming pool
10
Hao
Дата отзыва: 24 мая 2024
Every staff is worm and considerate, especially Suzy. She’s like an old friend of mine.
No convenience store nearby
No convenience store nearby
9
Emily
Дата отзыва: 21 мая 2024
Location is perfect to walk out into great shopping, bars and restaurants. The rooftop bar is pretty special as well. Super impressed with the interior design as well.
If you wanted to catch the sun when by the pool it’s limited as it’s under a roof.. but the sides are open and there are large windows so you still get to enjoy the outdoors feeling as well as the view.
If you wanted to catch the sun when by the pool it’s limited as it’s under a roof.. but the sides are open and there are large windows so you still get to enjoy the outdoors feeling as well as the view.
10
Corine
Дата отзыва: 20 мая 2024
Très bon emplacement
Hôtel confortable et jolie chambre
Personnel sympathique surtout au restaurant
/
/
10
Sarah
Дата отзыва: 19 мая 2024
This hotel is really lovely. The staff are amazing and it's in the best location. Highly recommended. We used the pool and the spa and all just great ! They even accommodated a late checkout as we left at 9pm .Would come again .
Nothing.
Nothing.
8
Sarah
Дата отзыва: 19 мая 2024
We had one evening meal that was disappointing but breakfast were brilliant.
7
Scott
Дата отзыва: 19 мая 2024
Staff were attentive and very helpful prior to my arrival and throughout my stay.
Restaurant, Bar was amazing. Pool much smaller than anticipated
Restaurant, Bar was amazing. Pool much smaller than anticipated
6
Alizée
Дата отзыва: 16 мая 2024
Localisation, literie confortable, bon restaurant
prix très élevé pour un hôtel qui ne le vaut pas, chambre petite, hôtel vieillissant, service pas à la hauteur des prix pratiqués, piscine décevante
prix très élevé pour un hôtel qui ne le vaut pas, chambre petite, hôtel vieillissant, service pas à la hauteur des prix pratiqués, piscine décevante
10
Iain
Дата отзыва: 16 мая 2024
The Aira was easily the best hotel we stayed at during our travels in Vietnam! The staff could not do more for you. They were outstanding start to finish.
Our room was very nice, super clean & very comfy bed.
The hotel receptionist Suzy made our stay, after welcoming us to the hotel and walking us through the introductory pack. She informed that there were a number of trips avaliable that we could book through the hotel.
We were interested in the Ha Long Bay trip. Suzy took us through our different options and once we decided she handled everything for us. Our Ha Long Bay trip was above expectations so a big thank you to Suzy for her help there!
The Aira is also in the perfect location, just on the outskrits of the Old Quarter and a 2 min walk from train street.
We also had a lovely drink in the hotels sky bar where you can catch the sunset!
Highly recommend!
8
Phillippa
Дата отзыва: 14 мая 2024
Staff were SO friendly, really appreciated the warm welcome.
Location was perfect, huge rooms and we were kindly upgraded
Breakfast was a bit limited and our room at first seemed a little damp but did seem to get improve once the air con got going
Breakfast was a bit limited and our room at first seemed a little damp but did seem to get improve once the air con got going
10
Hendrik
Дата отзыва: 14 мая 2024
We booked Aira as our “main-base” for exploring Hanoi and its surroundings and stayed here twice during our vietnam-trip. The hotel and its personnel is very welcoming, competent and offers many amazing trip suggestions (for example Hanoi city tour in an offroad car, foodtour, Ninh Binh etc).
Being located in the old quarter and only three minutes from Train Street and in walking-distance from many more sights, the hotel is as central as one can get.
The rooms are fully equipped (with a complementary mini-bar), cleaned daily and, despite the central location, very quiet. The rooms are perfect to take a break from exploring. The hotel and room interior is classy.
Food-wise the breakfast offered in the hotel is very diverse, with interesting/delicious and western-oriented choices from the a la-carte-menu in addition to the buffet. For lunch and dinner, the restaurant is also very well equipped. The rooftop-terrace offers beautiful sights, but lacks a bit of a “loungy” atmosphere, compared to the restaurant.
With all the hotels we stayed during our trip and the ones we saw only from the outside, Aira definitely was our best pick.
The only thing I missed was an iron and small ironing board in the room.
The only thing I missed was an iron and small ironing board in the room.
9
Moushumi
Дата отзыва: 13 мая 2024
Very nice staff and fantastic location! I spent a week at the hotel since I was in Hanoi for work. I would definitely stay here again, especially since it's centrally located. I had a really nice room and the buffet breakfast was great.
More toiletries could have been provided. For instance, there was not body lotion and extra soap would have been nice.
More toiletries could have been provided. For instance, there was not body lotion and extra soap would have been nice.
10
Chantal
Дата отзыва: 11 мая 2024
The staff at Aria boutique were so amazing, they made our honeymoon so special. Tony especially was so lovely and helpful. Definitely recommend this hotel if you want a well located hotel with beautiful amenities.
Nothing.
Nothing.
10
Patrycja
Дата отзыва: 10 мая 2024
Everything was perfect. Location very close to the train street and plenty of options walking distance.
Food in the restaurant was best we had in Hanoi. Lots of options and affordable prices too !
10
Mr
Дата отзыва: 10 мая 2024
Great location for seeing the sights of central Hanoi. V friendly and helpful staff. Delightful restaurant and lovely food.
Nothing
Nothing
10
Penelope
Дата отзыва: 10 мая 2024
A beautiful building in a perfect location with everything we needed the pool being a big bonus. The staff and service were impeccable we’ll definitely stay here again. Thank you
10
Liudmila
Дата отзыва: 10 мая 2024
Brilliant location, all of the staff were just incredible. Very helpful, friendly and caring
10
Sierra
Дата отзыва: 09 мая 2024
The staff was amazing. Easy check in, lovely greeting. We only stayed on night but when we came back through days later to transfer to Sapa they remembered us and stored our luggage while we found a fast lunch before our driver arrived. Though we'd only stayed at the hotel for a total of 12 hours several days prior, they recognized us and knew our names and it was just ... lovely and attentive. I was very impressed.
8
Lucy
Дата отзыва: 08 мая 2024
Best pick of the hotels we stayed at in Hoi An and Hanoi, the reviews for some were misleading (there’s a big reviewing culture where some hotels really push you to review in front of them, which has led to some inaccurate reviews), this hotel was actually good! In a slightly cleaner area but a couple of minutes walk from train street, breakfast was great, staff were super nice but not over the top. Cool rooftop bar and spa was also good.
Nothing in particular.
Nothing in particular.
8
Livia
Дата отзыва: 05 мая 2024
Very comfortable beds
Double glazed windows
Very close to the train
Staff Very helpful
Free minibar fridge. That is super cool 😎 bc no one else does it.
10
Casey
Дата отзыва: 04 мая 2024
We stayed here two nights on each end of Ha Long Bay tour and could not asked for better service from the staff. From the first check in all the way to last check they were amazing! I emphasize that because this hotel is also outstanding in facilities, location and value. The best service I’ve ever had in a hotel. I’ve traveled all over the world in hostels to 5 star hotels. Suzy, Johnny, Tony are 3 names that I think of but all were wonderful!
Nothing
Nothing
8
Nataliya
Дата отзыва: 03 мая 2024
Die Lage war perfekt, da tolle Sehenswürdigkeiten fußläufig waren. Das Personal war auch total nett und zuvorkommend. Das Frühstück war total fein.
10
Vince
Дата отзыва: 03 мая 2024
Roof top bar and restaurant
7 floor outside pool 🏊
N/A
N/A
8
Jan
Дата отзыва: 01 мая 2024
Sehr freundliches, zuvorkommendes Personal.
Mann bemerkt an dem negativen Feedback das reagiert wird. Es wurden keine Leselampen bemängelt und diese sind nachträglich (modern) montiert. Wir hoffen das unsere Kriterien das Hotel weiterhilft.
Das beim (inklusiven-) Frühstück versucht wird ein Kaffee Bzw Cappuccino gegen einen Preis von 4 Doller anzudrehen. Kleine Saftgläser. Säfte sind aus Sirop. Das sind Kleinigkeiten die sehr enttäuschen. Der Pool hat nur 5 Liegen und sonst kein Platz um seine Sachen abzulegen. Also auf gut Glück zum Pool und den Bademantel im Kleinen Fittnesraum lassen. Zimmer sind sehr klein, es muss Platz für das Gepäck geschafft werden. Ein Schrank ist keine Lösung
Das beim (inklusiven-) Frühstück versucht wird ein Kaffee Bzw Cappuccino gegen einen Preis von 4 Doller anzudrehen. Kleine Saftgläser. Säfte sind aus Sirop. Das sind Kleinigkeiten die sehr enttäuschen. Der Pool hat nur 5 Liegen und sonst kein Platz um seine Sachen abzulegen. Also auf gut Glück zum Pool und den Bademantel im Kleinen Fittnesraum lassen. Zimmer sind sehr klein, es muss Platz für das Gepäck geschafft werden. Ein Schrank ist keine Lösung
10
Miguel
Дата отзыва: 01 мая 2024
The staff at the hotel is amazing - helped us with everything, made sure our stay was great and even helped us when we got sick by bringing everything we needed to our room. The restaurant is also really good quality. Absolutely recommend!
Only thing to note is the pool is small and it’s difficult to get a bed but other than that everything was perfect
Only thing to note is the pool is small and it’s difficult to get a bed but other than that everything was perfect
7
Malgorzata
Дата отзыва: 30 апреля 2024
Location was really good
The pool does not have enough space for guests and beds were always taken. We have paid for a room with a pool view but it had no direct access and no dedicated seating.
The pool does not have enough space for guests and beds were always taken. We have paid for a room with a pool view but it had no direct access and no dedicated seating.
10
Helene
Дата отзыва: 30 апреля 2024
Tout est parfait et le personnel exceptionnel
Rien
Rien
9
M
Дата отзыва: 30 апреля 2024
Breakfast. Shower.
Air conditioner cap at 18 degrees celcius. Would have preferred 16 for sleeping
Air conditioner cap at 18 degrees celcius. Would have preferred 16 for sleeping
10
Kathleen
Дата отзыва: 28 апреля 2024
Gorgeous boutique hotel in the heart of Hanoi OQ. The covered pool is an absolute bonus
8
Tjeerd
Дата отзыва: 28 апреля 2024
Fancy place, located next to train street. Clean, all right gym and good buffet breakfast.
The value for money could have been better compared to other places we stayed later in Hanoi.
The value for money could have been better compared to other places we stayed later in Hanoi.
9
Elizabeth
Дата отзыва: 26 апреля 2024
Comfortable bed. Clean rooms and bathroom.
Breakfast was expensive
Breakfast was expensive
10
Travis
Дата отзыва: 26 апреля 2024
The people working in the hotel were absolutely fabulous they answered every need I had, answer every question I had and gave me so many recommendations it was so easy to get around and enjoy the city, also the train street is only down the road central location! And they were contactable 24/7 it was an awesome experience staying here I highly recommend!!
Nothing at all
Nothing at all
9
Janet
Дата отзыва: 26 апреля 2024
Great location near Train Street with east walk to all central attractions. Breakfast was very tasty and varied options. Room top bar was a great option. Connected rooms were available. Free couple of beers in mini bar!
10
Sarah
Дата отзыва: 25 апреля 2024
This is a lovely property. It was very clean, had modern finishes, and was a nice ambience at a great value. The staff was hospitable, friendly and responsive. I was impressed by how quick they were to attend to questions I had about airport transfers, spa services, etc.. I also love the restaurant, Essence. The food was excellent and they have a gluten free menu that my friend really appreciated. The location is also great- it is a quieter part of the Old Quarter; however, it is still very central and only one block from the famous train street. Would definitely stay here again!
9
N
Дата отзыва: 25 апреля 2024
The staff was very helpful. Agreed to keep our luggage for few hours after checkout. Their service at room was also prompt. In all a very nice centrally located comfortable place.
6
Mihaela
Дата отзыва: 23 апреля 2024
L emplacement et le personnel du bar et du petit déjeuner.
L humidité dans les chambres,l 'odeur l'humidité et les prix vraiment trop chers ..j'ai payé la même somme pour un 5 étoiles
L humidité dans les chambres,l 'odeur l'humidité et les prix vraiment trop chers ..j'ai payé la même somme pour un 5 étoiles
9
Olga
Дата отзыва: 21 апреля 2024
Décoration
Emplacement
Personnel
Restaurant
Légère odeur d’humidité dans la chambre
Légère odeur d’humidité dans la chambre
7
Peter
Дата отзыва: 20 апреля 2024
Great location and very helpful staff. Breakfast ok if you go with the flow ie Vietnamese. Rooftop bar provides a great of the city at night with many buildings providing a bit of a light show.
Room comfortable and reasonable room facilities. Hotel is right on the main road but didn’t hear much road noise from the incessant bike/ car horns that does die down around 10pm. Good place to stay overall though
Breakfast a bit disappointing.
Breakfast a bit disappointing.
10
Kate
Дата отзыва: 20 апреля 2024
I found the Aira with short notice, and wish I’d found it first as it was so much better than where I landed for my first night in Hanoi. Room was stylish and comfortable, service was great without being too much - they helped with every request I had with a smile. Location was great for walking to Hanoi Flagtower, Lenin park, the Ho Chi Minh complex, etc; it also is very near northern Train street and I had an unplanned opportunity to have the strangely-close-to-a-train experience while strolling out.
8
Dominic
Дата отзыва: 19 апреля 2024
Reception very helpful
Staff professional
Comfortable room
Restaurant and Bar - need an update- feels quite old
Restaurant and Bar - need an update- feels quite old
8
Julia
Дата отзыва: 17 апреля 2024
Great hotel in city centre but could do a bit of maintenance. Comfy room but not too big. Nice bathroom and toiletries. Staff was super kind and helpful at all times, carrying luggage etc
Contacts in bathroom too close to mirrors rim, couldn’t plug in (even hotel’s hair drier). Shower leaking all over bathroom and faucets were loose. Balcony view not worth extra money (view over concrete wall and someone’s balcony, even from 7th floor) Pool not quite like on pics
Contacts in bathroom too close to mirrors rim, couldn’t plug in (even hotel’s hair drier). Shower leaking all over bathroom and faucets were loose. Balcony view not worth extra money (view over concrete wall and someone’s balcony, even from 7th floor) Pool not quite like on pics
10
Brenda
Дата отзыва: 17 апреля 2024
My daughter and I stayed in 2 separate rooms therefore I’m providing a review for her as well
She thought,
Staff was amazing
Location was awesome
Bed was comfortable
Breakfast was superb
The staff really stand out here. Best we had across Vietnam and actually anywhere!!
8
Katja
Дата отзыва: 14 апреля 2024
Ganz toller Service , super Frühstücks Buffett, grandioser Blick von der sky bar , großartige Lage unmittelbar an der train street
8
Stephanie
Дата отзыва: 12 апреля 2024
L’amabilité du personnel
En réservant une chambre avec balcon, je pensais pouvoir aller sur le balcon. J’ai payé plus cher pour pouvoir m’installer sur le balcon mais ce n’est en réalité qu’une porte-fenêtre avec garde-corps
En réservant une chambre avec balcon, je pensais pouvoir aller sur le balcon. J’ai payé plus cher pour pouvoir m’installer sur le balcon mais ce n’est en réalité qu’une porte-fenêtre avec garde-corps
7
Amanda
Дата отзыва: 10 апреля 2024
Location. Very helpful staff at front desk.
Feeling of claustrophobia in the hotel worsened by overstuffed furniture in the lobby; small room. Pool disappointing.
Feeling of claustrophobia in the hotel worsened by overstuffed furniture in the lobby; small room. Pool disappointing.
6
Iswandi
Дата отзыва: 07 апреля 2024
Staff very helpfull & nice.
Hotel is old. Hallway full of broken things. Feels like at warehouse. Shower water is small. And the shower is weak. Floor is a lot of stain and very unconvenient. Closet wood is old and smell not good.
Hotel is old. Hallway full of broken things. Feels like at warehouse. Shower water is small. And the shower is weak. Floor is a lot of stain and very unconvenient. Closet wood is old and smell not good.
10
Robert
Дата отзыва: 07 апреля 2024
Amazing little gem, central to everything you’d want to see in the city.
8
Kate
Дата отзыва: 07 апреля 2024
The bed is very comfortable and the room spacious
The no breakfast included
The no breakfast included
10
Michael
Дата отзыва: 06 апреля 2024
Brilliant helpful and excellent satff. Very comfortable rooms, lovely roof top bar and restuauaent with a view.
10
Léon
Дата отзыва: 06 апреля 2024
Zeer vriendelijk personeel. Zeker Suzy aan de receptie
8
Alastair
Дата отзыва: 05 апреля 2024
rooms were comfortable, clean and excellent location.
nothing really
nothing really
10
James
Дата отзыва: 05 апреля 2024
The staff were very welcoming and friendly. The room was clean and tidy and was perfect for our needs. The breakfast was terrific and the rooftop bar was fantastic. Highly recommend
9
Johan
Дата отзыва: 03 апреля 2024
Very friendly staff, perfect location, very well isolated rooms (noise from traffic), great breakfast
Pool, quite pricy
Pool, quite pricy
7
Denis
Дата отзыва: 03 апреля 2024
Hôtel sympa sans folie
La piscine n’est pas chauffée donc trop froide fin mars
La piscine n’est pas chauffée donc trop froide fin mars
10
Ben
Дата отзыва: 03 апреля 2024
The restaurant food is magnificent and the staff are even better. The Sky Bar was a great venue, and the drinks were of great value and very classy. Apart from the stunning decor, the hotel's highlight was the staff. They really made it an enjoyable stay, and they even decorated our room with balloons and towels shaped like Swans when they heard it was our anniversary!
Nothing could have been done better. 10/10
Nothing could have been done better. 10/10
10
Carlos
Дата отзыва: 01 апреля 2024
The staff were phenomenal - Tony, in particular. Pleasant, professional and super helpful. Great location too, just outside of the tourist madness but a few minutes' walk from it if you want to dip your toe in. The air conditioned gym, while tiny, was very welcome!
10
Rebecca
Дата отзыва: 01 апреля 2024
Great location, just 2 mins walk from train street. The staff were amazing, running across the street to help us with our luggage , helped us with siteseeing and transfers. The room was so nice and quiet.
Nothing
Nothing
9
Kimberly
Дата отзыва: 31 марта 2024
A really lovely hotel, beautiful styling, huge & comfy bed, lovely bathroom and quiet room. Good pool for a cool down, although a bit noisy due to street noise, so bring your headphones. Good buffet breakfast (not the best we had on our trip but still quite good). Just out of old town, so a little quieter, but you do have to walk back to old town to do most things. Very lovely staff, from reception to dining.
10
Teresa
Дата отзыва: 31 марта 2024
The staff are very friendly and the breakfast is excellent
10
Christelle
Дата отзыва: 29 марта 2024
Very convenient location in the Old quarter closed to the train tracks.
Very helpful and welcoming staff
Very nice bedrooms
Good breakfast buffet
9
Patricia
Дата отзыва: 28 марта 2024
Het personeel was heel erg behulpzaam!
Ontbijt had iets beter gekund
Ontbijt had iets beter gekund
10
Stephane
Дата отзыва: 28 марта 2024
Troisième séjour dans cet établissement idéalement situé, j'ai testé les massages et l'afternoon tea,simplement parfait
Le personnel est vraiment aux petits soins et très attentionné
rien
rien
9
Lilianna
Дата отзыва: 28 марта 2024
Exceptional stuff going above and beyond to help us out with anything we needed. Trips booked through the hotel were very good!
Pool needs cleaning and replacing of glass panels. Room smelled damp and floor in our room needs deep clean
Pool needs cleaning and replacing of glass panels. Room smelled damp and floor in our room needs deep clean
8
Dorothee
Дата отзыва: 27 марта 2024
Das Hotel liegt zentral. Fußläufig sind viele Adressen gut zu erreichen. Die Zimmer udn das Bad sind angenehm udn übetsichtlich- Das Personal durchweg freundlich. Das Frühstück ist ebenfalls sehr gut.
Der sogenannte Swimmingpool war sehr klein und nicht einladend, wie angesagt.
Der sogenannte Swimmingpool war sehr klein und nicht einladend, wie angesagt.
10
Sereena
Дата отзыва: 25 марта 2024
Great location
Restaurants just outside
Beautiful rooftop bar with Khai being very helpful
Aircon ddnt work for us, we swapped rooms with no extra charge.
Friendly staff
Clean hotel
Aircon in the room ddnt work, but the staff helped us swap rooms with no charge. Not really hot water in the shower. Too cold
Aircon in the room ddnt work, but the staff helped us swap rooms with no charge. Not really hot water in the shower. Too cold
9
Caroline
Дата отзыва: 25 марта 2024
Superb location - quiet but still close to everything right by Train Street and the Old Quarter. Walked everywhere and had no need for taxis. Incredibly friendly and helpful staff, super comfy beds and quiet rooms, nice views from the rooftop bar. Would stay here again if in Hanoi.
In case you’re travelling with children and the pool is of importance,to help manage expectations, it was too cold to swim in!
In case you’re travelling with children and the pool is of importance,to help manage expectations, it was too cold to swim in!
10
Stephane
Дата отзыва: 24 марта 2024
C’est mon deuxième séjour et j’en pense toujours autant de bien
Personnel très à l’écoute des clients
Emplacement idéal pour visiter la ville
Toujours rien
Toujours rien
9
Beverly
Дата отзыва: 23 марта 2024
The staff were very helpful , beautiful appointed room.
The dining room, lounge are grand and tastefully decorated.
The hot water wasn't very hot. There were panels surrounding the pool that need attention.
The hot water wasn't very hot. There were panels surrounding the pool that need attention.
10
Rebecca
Дата отзыва: 22 марта 2024
Exceptional service and beautiful decor, the restaurant has beautiful food too.
10
Kin
Дата отзыва: 22 марта 2024
It’s a boutique hotel but done really well from the excellent restaurant to the relaxing spa and the rooftop bar. Staff were always polite and efficient and double glazed doors meant a quiet room even though we were looking over a busy street. The king bed is super comfortable as well. Would gladly come back here next time.
Nothing
Nothing
10
Stephane
Дата отзыва: 22 марта 2024
Emplacement idéal,personnel très disponible et atttentionné,restauration (dîner et petit déjeuner)de très bonne qualité et également de très bon cocktail
Rien
Rien
7
Vincent
Дата отзыва: 22 марта 2024
La position, le rapport qualité prix, la nourriture, le service
Le système de climaisation n’etait pas optimale
Le système de climaisation n’etait pas optimale
10
C
Дата отзыва: 21 марта 2024
Room was lovely, comfortable bed. Breakfast good and staff very helpful
10
Brenda
Дата отзыва: 21 марта 2024
This was a fantastic property. The staff are absolutely amazing and so super helpful! I honestly in all my travels have never ran across such a great staff. We took advantage of booking tours through them booking transfers booking massages they did everything for us. I don’t even think we open the door once! They truly treated us like royalty
The rooms were very comfortable with comfy beds and good air conditioning. The breakfast is good.
We didn’t get to go in the pool. We were pretty busy, but the rooftop bar was pretty.
The location is fabulous. You walk out the door and train Street is a two minute walk. We walked everywhere.
I would definitely stay here again ..main reason being the staff !!
a bit pricey for Hanoi
a bit pricey for Hanoi
10
Warren
Дата отзыва: 20 марта 2024
The staff were helpful and friendly, especially Christine. The rooms large and comfortable, the restaurant was excellent, the pool relaxing
Virtually nothing.
Virtually nothing.
10
Matthew
Дата отзыва: 19 марта 2024
Staff were amazing. Couldn’t do enough for us without being overbearing. Rooms were nice on size and very modern, with a free minibar which was a nice touch.
Lovely roof top bar where, again, the staff were brilliant (one in particular, I think his name was Khai, was amazing).
N/A.
N/A.
9
Paul
Дата отзыва: 17 марта 2024
The staff (and assistance they provided) was exceptional. They were proactive in ensuring every need was met without being intrusive. Couldn’t recommend the team at this hotel more highly
N/A
N/A
7
Annalisa
Дата отзыва: 17 марта 2024
Camera e bagno ampi, bella struttura in un palazzo antico
Bagno un po’ vetusto. L’hotel è posizionato lungo una strada molto trafficata e le finestre non sono sufficienti a isolare il rumore
Bagno un po’ vetusto. L’hotel è posizionato lungo una strada molto trafficata e le finestre non sono sufficienti a isolare il rumore
8
Shelagh
Дата отзыва: 15 марта 2024
Lovely staff and good location near to shops, restaurants and sights.
8
Ian
Дата отзыва: 15 марта 2024
Classy hotel in a great location nearby train street, fine arts museum, Temple of Literature and many other sites. Helpful and attentive staff. Room was large and clean. Decent bar on the roof!
Described as boutique but it is a very large hotel. We didn’t mind this but something to be mindful of
Described as boutique but it is a very large hotel. We didn’t mind this but something to be mindful of
10
Henno
Дата отзыва: 13 марта 2024
Chambre fonctionnelle avec une belle deco. idem pour le hall.
Buffet de petit déjeuner complet.
Le resto est aussi très bien.
RAS piscine pas chauffée !
RAS piscine pas chauffée !
7
Ruth
Дата отзыва: 11 марта 2024
The staff were very friendly and helpful. The location was very convenient for the old quarter.
The size and cleanliness of the room could have been better
The size and cleanliness of the room could have been better
10
Ellen
Дата отзыва: 11 марта 2024
We loved everything about this hotel!
Lovely premises, perfect location, delicious food and exceptionally friendly and attentive staff. We would like to give a special thanks to Darius at the front desk who went above and beyond to help us get hold of the Vietnamese seasoning we were looking for. This level of service is not something we expect, so we are deeply impressed and grateful.
We would highly recommend this hotel to all travelers to Hanoi.
8
K
Дата отзыва: 07 марта 2024
The architecture and room
The bathroom needed some extra cleaning
The bathroom needed some extra cleaning
6
Eileen
Дата отзыва: 07 марта 2024
Location is very good and staff very helpful
Facilities desperately need refurbishment, particularly the bathroom. Almost no water pressure at all.
Facilities desperately need refurbishment, particularly the bathroom. Almost no water pressure at all.
9
Michelle
Дата отзыва: 05 марта 2024
The staff were exceptionally polite and helpful. The breakfast was delicious and had a good selection for vegetarians. We had a wonderful spa treatment
Nothing
Nothing
10
Gabbie
Дата отзыва: 05 марта 2024
Exceptionally hospitable staff. Gorgeous hotel in great location and excellent staff. The restaurant food was delicious and they made my wife’s birthday a very special occasion. Thank you so much for a very memorable stay in Hanoi.
No complaints
No complaints
10
Marcin
Дата отзыва: 04 марта 2024
wegen meinem Geburtstag gab es eine nette Überraschung und ein Zimmer-Upgrade. Die Zimmer sind sehr stilvoll eingerichtet.
Das Spa ist sehr empfehlenswert
10
Courtney
Дата отзыва: 03 марта 2024
The location of the property was great, very close to all the major sights if you enjoy walking (which we do). The employees went above and beyond for us and were absolutely exceptional.
Nothing.
Nothing.
10
Amy
Дата отзыва: 03 марта 2024
The staff were amazing and the restaurant had some wonderful food options.
10
Stefan
Дата отзыва: 03 марта 2024
Was my second time in the Aira Boutique Hotel in Hanoi - and again it was a great pleasure to stay there! I can fully recommend it!!
9
Kerstin
Дата отзыва: 01 марта 2024
Die Lage ist einfach prima: Am Rande der Altstadt ist es noch nicht ganz so wuselig, trotzdem ist man in 5 Fußminuten an der berühmten Hanoi Train Road, in 10 Minuten am Literaturtempel und in 15 Minuten am Ho Chi Minh Mausoleum und Museum oder in derselben Zeit eben am Hoan Kiem See, wo sich beispielsweise beide Wasserpuppentheater befinden und das French Quarter beginnt.
Das Twinbed im 8. Stock mit Minibalkon war gemütlich und schön eingerichtet. Geräumige Dusche! Gutes Frühstücksbuffet und sehr nette Bedienung. Auch an der Rezeption wird gern geholfen und die Concierge kann ihren Job!
Bei schlechtem, kühlerem Wetter gibt es leider keine Alternative zur Rooftopbar - in der Lobby existiert zwar eine Bar, die jedoch abends nicht bespielt wird. Nachttisch-, Leselampen für jede Betthälfte wären schön.
Bei schlechtem, kühlerem Wetter gibt es leider keine Alternative zur Rooftopbar - in der Lobby existiert zwar eine Bar, die jedoch abends nicht bespielt wird. Nachttisch-, Leselampen für jede Betthälfte wären schön.
10
Benjamin
Дата отзыва: 27 февраля 2024
The staff were always ready to help, and had great suggestions for locations for food
10
Margot
Дата отзыва: 27 февраля 2024
Tout était parfait. L’établissement est très beau, très propre. L’emplacement est parfait pour circuler dans Hanoi !
Le personnel de l’hôtel est vraiment top !
Je recommande fortement cet établissement !!
9
Ian
Дата отзыва: 27 февраля 2024
Perfect location right next to train street
Fantastic staff , really helpful and super friendly
Nothing
Nothing
10
Stefan
Дата отзыва: 26 февраля 2024
It is a luxurious and relaxed place in a city full of action! Located perfectly directly at the old town and easily accessible from train station and bus stations! We come back after our Sa Pa tour for one additional night. Highly recommended!!
10
Gursowinder
Дата отзыва: 25 февраля 2024
Great location. Very friendly, helpful and courteous staff. Special mention to Suzy who arranged our Ha Long Bay day trip. Dining room and front desk staff were very friendly and helpful. Thank you, everyone, for a very pleasant and comfortable stay
Everything was excellent
Everything was excellent
9
Mine
Дата отзыва: 25 февраля 2024
The service is really nice and polite. Thank you again. The Hotels location is perfect for Hanoi. The room was very clean. The laundry service is quick and my clothes smelled nice and clean. The airport transportation was cheap.
The walls are thin, depending on your neighbours, it can be loud. The room and the floor were humid, but that’s typical for Hanoi, I guess.
The walls are thin, depending on your neighbours, it can be loud. The room and the floor were humid, but that’s typical for Hanoi, I guess.
10
Lucie
Дата отзыва: 23 февраля 2024
Beautiful hotel, lovely restaurant and the best pho for breakfast
9
Catherine
Дата отзыва: 23 февраля 2024
The hotel was in a central location, easy to get around the Old Quarter. The hotel also provide a general map of top places you may be interested in visiting which is really handy. The room was comfortable and did not disappoint. The restaurant is excellent highly recommended the food on offer, we tried one of the set menus which was just the perfect size when there is 3 courses. The staff were friendly and helpful.
We would have liked the pool to be heated as we found the temperature meant we were unable to enjoy it for more than a few minutes.
We would have liked the pool to be heated as we found the temperature meant we were unable to enjoy it for more than a few minutes.
8
Eve
Дата отзыва: 23 февраля 2024
The staff were amazing, so friendly and helpful. The staff were the best but about this hotel! The rooms were also really comfortable, spacious and with excellent bedding.
It’s a little bit tired, like the shower heads are clogged up with limescale. All the glass on the rooftop and by the pool isn’t clear anymore. So it just needs a bit of renovation to bring it back up to the standard I’m sure it once was. The breakfast was also not as good as some other hotels we’ve stayed at for less money.
It’s a little bit tired, like the shower heads are clogged up with limescale. All the glass on the rooftop and by the pool isn’t clear anymore. So it just needs a bit of renovation to bring it back up to the standard I’m sure it once was. The breakfast was also not as good as some other hotels we’ve stayed at for less money.
10
Tibor
Дата отзыва: 22 февраля 2024
Very stylish hotel, beautiful, chic interieur.
Very helpful staff. Special thanks to Tony at the reception who does an amazing job!
For this property not to have the coffee included in the breakfast (except for the american coffee) is not the level you would expect. Mainly strange in light of the fact that the minibar is included.
For this property not to have the coffee included in the breakfast (except for the american coffee) is not the level you would expect. Mainly strange in light of the fact that the minibar is included.
8
Laurent
Дата отзыва: 22 февраля 2024
Les chambres sont très bien insonorisées. Je n'ai rien entendu à part bien sûr les gens qui parlent fort dans les couloirs comme si ils étaient seuls. Mais ce n'est vraiment pas arrivé souvent alors que l'hôtel était plein. Après j'avais demandé une chambre au calme et la fenêtre ouvrait sur un un mur et toiture mais ce n'est pas un grand problème car je n'étais pas dans la chambre pour y admirer la vue.
Il n'y a pas vraiment de restaurant très sympa à proximité immédiate de l'hôtel il faut marcher un peu. Les chambres sont assez petites il n'y a pas beaucoup de rangement pour y passer plus que que 2 jours. Les jus de fruits au petit-déjeuner m'ont l'air très chimiques. Si vous demandez vous pouvez avoir du vrai thé dans une théière et c'est gratuit.
Il n'y a pas vraiment de restaurant très sympa à proximité immédiate de l'hôtel il faut marcher un peu. Les chambres sont assez petites il n'y a pas beaucoup de rangement pour y passer plus que que 2 jours. Les jus de fruits au petit-déjeuner m'ont l'air très chimiques. Si vous demandez vous pouvez avoir du vrai thé dans une théière et c'est gratuit.
9
Karine
Дата отзыва: 20 февраля 2024
Style, chambre, personnel dévoué et attentif
Piscine non chauffée
Piscine non chauffée
8
Alexandra
Дата отзыва: 18 февраля 2024
Good location. Room was comfortable. Staff were really friendly and helpful. Spa treatments were excellent and good value at happy hour. Delicious ginger tea!
Our room had a slight damp smell about it. The Vietnamese aspect of the breakfast was ok but could be better
Our room had a slight damp smell about it. The Vietnamese aspect of the breakfast was ok but could be better
10
Anna
Дата отзыва: 18 февраля 2024
Accueil très amical, très bonne organisation des transferts et visite et restau au top!
10
Elaine
Дата отзыва: 13 февраля 2024
Very friendly, helpful, attentive staff.
You had to pay to use the hotels sauna .
You had to pay to use the hotels sauna .
8
Aymar
Дата отзыва: 12 февраля 2024
The bed was wonderful, the room was very nice
The Spa, the restaurant and the bar ( !!! ) were all closed for the whole week of Lunar New Year ( Tết) which is fine... what is not fine is not telling us ahead ... and not giving a discount for 3 services we had planned to use & paid for.... The manager gave us a free ride to the airport and free coffee .... after our " complaint " but to be fair to clients, this is the minimum to offer ahead when you close down basically everything except your rooms...
The Spa, the restaurant and the bar ( !!! ) were all closed for the whole week of Lunar New Year ( Tết) which is fine... what is not fine is not telling us ahead ... and not giving a discount for 3 services we had planned to use & paid for.... The manager gave us a free ride to the airport and free coffee .... after our " complaint " but to be fair to clients, this is the minimum to offer ahead when you close down basically everything except your rooms...
8
Amber
Дата отзыва: 12 февраля 2024
Bed was very comfy, and room was very clean.
Staff were very friendly and helpful.
Nice welcome tea :)
The pool wasn’t heated and very chilly
The pool wasn’t heated and very chilly
10
Gerald
Дата отзыва: 11 февраля 2024
Great location, close to everything you need.
Classy hotel, lovely staff, very helpfull.
Grest food in the restaraunt.
Nothing, we stayed at both hanoi and hoi an aira hotel and they are both very good value.
Nothing, we stayed at both hanoi and hoi an aira hotel and they are both very good value.
9
John
Дата отзыва: 09 февраля 2024
Lovely hotel right in heart of the Old Quarter. Very close to the wonderful Train Street and a bar called Puku which I would recommend. Staff were excellent. Always polite and able to answer queries. Breakfast was good for Westerners if you like hot baguettes and bacon. Very clean. Sky bar is lovely for a late night drink apart from being a a lot pricier than everything else around it.
Not the hotel's fault.. but I wouldn't stay in the Old Quarter, as around it is very chaotic. I would stay up by the Lakes where it is simply less in your face.
Not the hotel's fault.. but I wouldn't stay in the Old Quarter, as around it is very chaotic. I would stay up by the Lakes where it is simply less in your face.
9
Tim
Дата отзыва: 08 февраля 2024
Great pool. Very close to river walk
Bikes were a bit past it.
Bikes were a bit past it.
6
Tim
Дата отзыва: 08 февраля 2024
Nice large room. Comfortable beds
Pool was a bit tired.
Pool was a bit tired.
9
Dirk
Дата отзыва: 06 февраля 2024
Mega schönes und großes Zimmer, trotz Zustellbett. Top Lage. Unglaublich freundliches Personal, das sehr gut Englisch sprach (was wir so vom Rest Vietnams nicht behaupten konnten). Frühstück lecker und vielseitig.
Restaurant, in dem es auch Frühstück gibt, ist sehr schön eingerichtet. Allerdings fanden wir die Sauberkeit während des Frühstücks nicht gut. Da lag doch einiges auf dem Boden oder es klebte auch hier und da. Dass man bei einem Zimmerpreis von fast 200 Euro für Cappuccino und Co extra bezahlen muss, trübte den Genuss etwas. Die Klimaanlage im Zimmer roch nicht wirklich gut, da sollte vielleicht mal der Filter gereinigt werden.
Restaurant, in dem es auch Frühstück gibt, ist sehr schön eingerichtet. Allerdings fanden wir die Sauberkeit während des Frühstücks nicht gut. Da lag doch einiges auf dem Boden oder es klebte auch hier und da. Dass man bei einem Zimmerpreis von fast 200 Euro für Cappuccino und Co extra bezahlen muss, trübte den Genuss etwas. Die Klimaanlage im Zimmer roch nicht wirklich gut, da sollte vielleicht mal der Filter gereinigt werden.
10
C
Дата отзыва: 06 февраля 2024
The staff was very friendly and organized, they were able to check us in early and organized some extra logistical assistance for us that was above and beyond what I would expect, Christine from the Aira staff was especially helpful. The location was perfect for us, in the old quarter and walkable to the parts of the city we wanted to see. I would absolutely stay here again, Hanoi was a great place to visit for photography, food, and overall experience.
10
Emma
Дата отзыва: 06 февраля 2024
Lovely room, such kind staff who helped us with everything we needed! They even arranged a birthday cake for my husband, which was a really nice touch. The location was also perfect, really close to the train street, which was really fun!
9
Ptcurlyhair
Дата отзыва: 06 февраля 2024
Great restaurant for breakfast and other meals, exceptionally helpful staff. Great position just outside the old town with train Street just around the corner which is highly recommended.
The open air bar was too cold to use when we were there and wine was a bit pricey.
The open air bar was too cold to use when we were there and wine was a bit pricey.
9
Vernez
Дата отзыва: 06 февраля 2024
Très bel hôtel, très confortable
Décoré avec goût
Calme, très propore. Très bon restaurant
9
Isabelle
Дата отзыва: 05 февраля 2024
L’accueil charmant et service pro
Le spa était correct mais pas exceptionnel
Le spa était correct mais pas exceptionnel
8
Guilhem
Дата отзыва: 05 февраля 2024
Location, room space, nice staff
Very humid room despite air conditioning
Very humid room despite air conditioning
10
Abigael
Дата отзыва: 02 февраля 2024
Das Hotel ist sehr charmant eingerichtet. Das Personal war sehr freundlich und man konnte sich gut mit ihnen über Gott und die Welt unterhalten. Uns sind besonders Tony, Quang, Nora und Blair in Erinnerung geblieben. Das Hotel können wir wirklich nur weiterempfehlen. Auch das Essence Restaurant im 9. Stock ist sehr lecker und bietet ein ausgezeichnetes Preis/Leistungsverhältnis.
Es gab nichts zu bemängeln.
Es gab nichts zu bemängeln.
8
Jimmypga
Дата отзыва: 30 января 2024
Kind staffs and good location
Small room and different between ad and real pool & bar.
Small room and different between ad and real pool & bar.
10
K
Дата отзыва: 29 января 2024
The property was stunning and the staff were fabulous
10
Anett
Дата отзыва: 28 января 2024
We really enjoyed our stay. The hotel is very conveniently located and within walking distance of museums, cafes, and other attractions. The staff were also very friendly and helpful!
10
Neville
Дата отзыва: 28 января 2024
Everything was perfect, location, food, staff
Nothing
Nothing
9
Hellen
Дата отзыва: 27 января 2024
A localização, funcionários gentis, tudo que precisávamos para uma boa estadia em Hanoi.
Nada.
Nada.
10
Christian
Дата отзыва: 27 января 2024
Super Service, helfen bei allen Belangen. Sehr freundlich und kompetent
Alles ist Top👍
Alles ist Top👍
10
Mathieu
Дата отзыва: 26 января 2024
Super hôtel bon emplacement et équipe aux petits soins !
Rien!
Rien!
9
Joanne
Дата отзыва: 25 января 2024
Pleasant staff, good breakfast buffet, good lunch & dinner food! Comfortable room,
7
Katherine
Дата отзыва: 23 января 2024
Location
Bed was very comfortable
Breakfast The room was very humid/smelt of mould and no dehumidifier was available. We were moved to another room which was much better but could’ve also benefited with a dehumidifier.
Breakfast The room was very humid/smelt of mould and no dehumidifier was available. We were moved to another room which was much better but could’ve also benefited with a dehumidifier.
10
Teresa
Дата отзыва: 23 января 2024
Clean, comfortable, good restaurant, great location and very welcoming, helpful staff
Nothing
Nothing
7
Sara
Дата отзыва: 23 января 2024
staff very helpful when courtesy cab did not arrive they helped source a cab and added costs to bill
roof top bar music was far to loud and not suitable for audience - hard core drum and bass was played at 5pm - we asked for the music to be changed it was but only for 45 mins and then hard core drum and base was put back on we and others left the venue
roof top bar music was far to loud and not suitable for audience - hard core drum and bass was played at 5pm - we asked for the music to be changed it was but only for 45 mins and then hard core drum and base was put back on we and others left the venue
10
Sarah
Дата отзыва: 22 января 2024
We had an amazing stay at this property, from the room, to the staff, to the location - it could not have been better! Breakfast was amazing and the rooms were extremely clean and comfortable. We would stay here again.
9
Claire
Дата отзыва: 18 января 2024
Location was great - less than 5 minute walk to the famous Train Street.
Loved the pool - cold to get in to at first but warmed up once I got moving.
Bedroom was clean, great size and even though on a main ride, incredibly quiet - which is exactly what I wanted.
Staff were very friendly and readily accommodated the requests that I made.
The only disappointing thing was that the bar was deserted when I went there for a drink - not the hotels fault but would have helped to provide some atmosphere.
The only disappointing thing was that the bar was deserted when I went there for a drink - not the hotels fault but would have helped to provide some atmosphere.
10
Le%20van%20audrey
Дата отзыва: 17 января 2024
Charmant boutique Hotel, décoré et équipé avec soin, on s'y sent bien. Le personnel est très qualifié (parle anglais, ce qui n'est pas toujours le cas même dans les grands hotels historiques!) et peut vous faire des recommandations quant aux restaurants et vie locale. Nous avons fait une excursion sur Halong et l'Hotel a gardé nos valises pendant 48 heures.
La situation de l'Hotel est super, à 2 min à pied de la "street train" qui vaut le détour en soirée (magnifique avec les lanternes), et à 3 min en taxi du marché. Restaurants et commerces au pied de l'Hotel. Quartier animé, mais pas aussi bruyant que certaines autres rues de Hanoi, ce qui est appréciable.
9
Bernard
Дата отзыва: 17 января 2024
Le personnel est très agréable et très compétent.
8
Turan
Дата отзыва: 17 января 2024
Uitstekend personeel, staan altijd voor je klaar. Goede massage!
Locatie is perfect, meeste bezienswaardigheden, winkels, restaurants zijn op loopafstand.
Op dag 1 zat er een salamander in de badkamer, dit was even schrikken, maar valt denk ik ook niet helemaal te voorkomen. De kamer was voor de rest wel schoon. De skybar is heel mooi, maar de cocktails vielen tegen.
Op dag 1 zat er een salamander in de badkamer, dit was even schrikken, maar valt denk ik ook niet helemaal te voorkomen. De kamer was voor de rest wel schoon. De skybar is heel mooi, maar de cocktails vielen tegen.
10
Rick
Дата отзыва: 16 января 2024
The hotel is perfect for a city trip! It is close to all the highlights of the city which makes it possible to walk through the city. Furthermore is the staff very friendly and helpfull! I would reconmend a stay here!
10
Guenter
Дата отзыва: 15 января 2024
Das Restaurant war vortrefflich und das Personal äußerst hilfsbereit. Alles ist sehr gut organisiert. Sehr gute Empfehlungen gegeben.
Dass man einen kleinen Austritt als Balkon bezeichnet. Ist aber unbedeutend.
Dass man einen kleinen Austritt als Balkon bezeichnet. Ist aber unbedeutend.
10
Charlotte
Дата отзыва: 15 января 2024
Beautiful rooms and hotel. Amazing facilities and helpful staff
nothing
nothing
10
Carmel
Дата отзыва: 15 января 2024
The hotel is beautifully decorated, in a top position in the Old Quarter, comfortable room, and the staff are next level kind and helpful.
The restaurant is extremely comfortable and welcoming and the food is very good. The spa treatment I had was excellent- foot massage. Just bliss!
The pool looked rather sad so I didn't try it out.
The pool looked rather sad so I didn't try it out.
4
India
Дата отзыва: 15 января 2024
Location was good, really near train street, easy to walk into the main old quarter. Staff were very friendly and helpful.
Felt overpriced for the quality of hotel. Quite used and tired in the rooms and around the pool. A lot of the towels, sheets etc, were from the previous hotel/branding, essence. We had an itchy allergic reaction to the bedding, guessing it was something they were using to clean or freshen the sheets, it made for a very uncomfortable couple of nights. Breakfast wasn’t great, we opted to have it on the last day and it was $12 per person and while you could eat as much as you wanted the quality of what was on offer wasn’t great. It’s a very loud area, but I think all of Hanoi is probably pretty loud so this isn’t so much the hotels issue.
Felt overpriced for the quality of hotel. Quite used and tired in the rooms and around the pool. A lot of the towels, sheets etc, were from the previous hotel/branding, essence. We had an itchy allergic reaction to the bedding, guessing it was something they were using to clean or freshen the sheets, it made for a very uncomfortable couple of nights. Breakfast wasn’t great, we opted to have it on the last day and it was $12 per person and while you could eat as much as you wanted the quality of what was on offer wasn’t great. It’s a very loud area, but I think all of Hanoi is probably pretty loud so this isn’t so much the hotels issue.
10
Jackie
Дата отзыва: 15 января 2024
Really nice boutique hotel in very central location. Staff were very friendly and helpful. Would stay here again.
8
Werner
Дата отзыва: 13 января 2024
Lage,Top Restaurant und Frühstück. Personal sehr hilfsbereit.
Der Poolbereich sollte dringend renoviert werden.
Der Poolbereich sollte dringend renoviert werden.
9
Glenn
Дата отзыва: 12 января 2024
Great location with excellent staff!
Breakfast was very good and the rooftop bar was nice to relax with a pre dinner drink. Excellent evening restaurant.
Nothing
Nothing
10
Sue
Дата отзыва: 10 января 2024
Staff extremely helpful and rooms spacious, clean and well equipped.
Limited meals on first night due to staff party
Limited meals on first night due to staff party
9
Mariel
Дата отзыва: 10 января 2024
Excellent location for exploring Hanoi. Great breakfast, friendly helpful staff and I loved the rooftop pool
9
T
Дата отзыва: 10 января 2024
Lovely interior design, really good location, 10 minute walk to most of the sites within Hanoi. Lots of selection for breakfast and the restaurant does great food. Spa is very good too.
10
Michael
Дата отзыва: 04 января 2024
Very stylish, ideal location, great breakfast, supernice staff.
9
Valery
Дата отзыва: 04 января 2024
Large room with wood and marble everywhere. Attentive staff. Location is perfect close to mausoleum and to French quarter. Soundproof balcony doors.
Multiple use rubber slippers (what?) instead of disposable slippers. Breakfast could be better.
Multiple use rubber slippers (what?) instead of disposable slippers. Breakfast could be better.
8
Omer
Дата отзыва: 02 января 2024
Staff were great and always ready to help.
Toiletries were very bad quality. Shower gel , shampoo all smell bad and low quality.
Toiletries were very bad quality. Shower gel , shampoo all smell bad and low quality.
10
Muriel
Дата отзыва: 02 января 2024
Very nice hotel and room - great spa in the hotel - pool is a plus - very friendly and helpful staff - great location close to the famous train street - I will stay again.
10
Eimear
Дата отзыва: 31 декабря 2023
Amazing stay! My partner and I will be back! Loved it.
10
Tim
Дата отзыва: 29 декабря 2023
Direkte Anbindung an die Altstadt, hervorragender Service, große komfortable Zimmer sehr gutes Restaurant mit Ausblick und prima Spa.
Alles bestens
Alles bestens
5
Banduratne
Дата отзыва: 28 декабря 2023
staff that was at restaurant and at reception on second day (Christine) were helpful.
staff were a bit abrupt and dismissive (specifically those that were there on first day). need to book and pay for spa services like sauna and steam room which is unlike other two hotels I’ve stayed at. limited breakfast options. hotel felt a bit claustrophobic.
staff were a bit abrupt and dismissive (specifically those that were there on first day). need to book and pay for spa services like sauna and steam room which is unlike other two hotels I’ve stayed at. limited breakfast options. hotel felt a bit claustrophobic.
9
Daniel
Дата отзыва: 27 декабря 2023
Very nice and friendly staff, walking distance to train street and to the St. Joseph cathedral. Property is clean and well maintained. Restaurant has very good food.
Prices for drinks are rather on the higher side and walls are quite hear-through. In particular when sleeping longer, it could get a bit noisy. Unfortunately the bar area at the entrance/ground floor was not operating and used as storage room.
Prices for drinks are rather on the higher side and walls are quite hear-through. In particular when sleeping longer, it could get a bit noisy. Unfortunately the bar area at the entrance/ground floor was not operating and used as storage room.
10
Stephen
Дата отзыва: 27 декабря 2023
Lovely hotel in a good location near the famous train road
Bathroom could’ve been a little bigger but was fine
Bathroom could’ve been a little bigger but was fine
9
P
Дата отзыва: 27 декабря 2023
Fantastic staff, breakfast, room and location - very happy we stayed here - going back again shortly
10
Rahamim
Дата отзыва: 25 декабря 2023
Great location amazing service perfect stay
10
Caroline
Дата отзыва: 25 декабря 2023
Hotel staff are absolutely amazing and can’t do enough for. Very friendly very informative and up and beyond helpful. Restaurant was superb and our rooms were better than imagined. I definitely recommend and would stay here again. Location is perfect and close to everything. Train street is a couple of streets away but there’s no outside noise inside the hotel. A very big thank you from us for making our stay as comfortable as you did
Everything was perfect
Everything was perfect
10
Viv
Дата отзыва: 25 декабря 2023
Aira absolutely rocks! Location, ambience, style & above all… it’s staff. This is THE place to stay in Hanoi!
Everything! The staff #1 are amazing. Essence restaurant is sublime. Their spa … again the sublime adjective. They nail it 💯
Everything! The staff #1 are amazing. Essence restaurant is sublime. Their spa … again the sublime adjective. They nail it 💯
6
Natalie
Дата отзыва: 22 декабря 2023
Nice rooms
Accommodated early check in but charged us $50 to sleep in a room for 3 hours then made us change rooms
Staff very friendly
Being charged to sleep in an room early
Being charged to sleep in an room early
10
Carla
Дата отзыва: 20 декабря 2023
Wir haben uns sehr wohl gefühlt. Die Mitarbeiter waren in allen Bereichen sehr freundlich und zuvorkommend. Tolles Frühstücksbuffet, leckeres Mittagessen und schöne Dachterasse um köstliche cocktails zu trinken. Der Pool ist toll, um sich nach einer Stadttour zu erfrischen. Die Zimmer sind sehr ruhig und das Hotel ist zentral gelegen.
10
Jean-baptiste
Дата отзыва: 20 декабря 2023
Nice hotel with everything you need. Very well located.
Staff was really nice and helpful.
Small smell in the bedroom maybe due to the lack of light and fresh air.
Small smell in the bedroom maybe due to the lack of light and fresh air.
9
Marcus
Дата отзыва: 20 декабря 2023
Fantastic hotel in great location.
Really good breakfast. Staff very friendly. Rooms really comfortable. Pool was great.
Nothing.
Nothing.
10
Melissa
Дата отзыва: 20 декабря 2023
We loved the charm of the property and the assistance from the staff.
Nothing.
Nothing.
8
Alexander
Дата отзыва: 19 декабря 2023
Schöne Ausstattung und toller Pool
Klimaanlage hat gerochen und sollte wohl gereinigt werden
Klimaanlage hat gerochen und sollte wohl gereinigt werden
10
Bozhidar
Дата отзыва: 19 декабря 2023
Location and big bed and the restaurant . The bar la cool
The pool didn’t look like the one on the picture but I didn’t even had time to use it
The pool didn’t look like the one on the picture but I didn’t even had time to use it
10
Brian
Дата отзыва: 18 декабря 2023
Overall the staff was excellent especially Suzy and the team at the front desk, the night shift front desk too. Bellboys Leo, Nass among others. Also as excellent were the breakfast team who handle us.
Overall an excellent hotel and excellent staff.
Location. Not many shopping malls within walking distance. However the train street and food establishments were ok.
Location. Not many shopping malls within walking distance. However the train street and food establishments were ok.
8
Alexander
Дата отзыва: 15 декабря 2023
My wife and I stayed in the 'Double Room with Balcony'.
Room - Clean, spacious and well-decorated. The bed was very comfortable. There was a small balcony that allowed for a not-so-inspiring view of buildings next door.
Staff - Polite, courteous and helpful.
Pool - The water was very cold but the pool was well-situated on the rooftop. On a sunny, the water temperature should hopefully improve a bit!
Area - The hotel is central and a short walk away from the (in)famous 'train street'.
Breakfast - The range of food options was good. Importantly, the coffee was decent.
8
Vehiatua
Дата отзыва: 13 декабря 2023
Perfect location to visit Hanoi by day and the bars by night. Staff is very nice and helpful. Always there to give good advice and help. The room was very clean and the breakfast was nice.
8
Marcus
Дата отзыва: 11 декабря 2023
Really nice hotel in a great location. A little expensive but would highly recommend as a place to stay when exploring Hanoi.
9
Karin
Дата отзыва: 10 декабря 2023
Jättetrevlig personal särskilt Tony som hjälpte oss med det mesta ex. riktigt bra utflykter. Bra frukost och middag.
Poolen hade behövt vara uppvärmd. Något instängd luft på rummet och ostädat vid pool/gymområdet.
Poolen hade behövt vara uppvärmd. Något instängd luft på rummet och ostädat vid pool/gymområdet.
10
Conny
Дата отзыва: 10 декабря 2023
Mooi hotel, top personeel,
Lekker ontbijt en top restaurant
10
Tom
Дата отзыва: 08 декабря 2023
Tolles Hotel in super Lage in Hanoi. Das Personal war wahnsinnig zuvorkommend und freundlich - ein besonderer Dank geht dabei an Christine, die immer mit hilfreichen Tipps zur Seite stand und unseren Urlaub wirklich sehr bereichert hat. Vielen lieben Dank Christine!!!
8
Gintare
Дата отзыва: 03 декабря 2023
Paslaugus personalas,gausus pasirinkimas pusryčių metu,patogus kambarys,kasdieną papildomai kambariui pateikia gaiviųjų gėrimų nemokamai.
Lauko baseinas labai nedidelis,stikline balkono užtvara skilusi,vaizdas iš baseino į miestą nykus.
Lauko baseinas labai nedidelis,stikline balkono užtvara skilusi,vaizdas iš baseino į miestą nykus.
10
Shayla
Дата отзыва: 03 декабря 2023
Location was in a great area, staff were very friendly, accommodating and helpful, and the rooms were very nice and big. Beds so comfortable. Hotel upgraded us to a better room for free and the mini bar was complimentary. The pool and rooftop bar were so nice! When we checked out, hotel let us leave our stuff there until our flight and use the facilities to freshen up before going to airport
N/A. Everything was great
N/A. Everything was great
10
Kaylin
Дата отзыва: 03 декабря 2023
This hotel is beautiful! The rooms, restaurant, spa, everything. And the staff is fantastic. Will definitely stay again.
10
N
Дата отзыва: 01 декабря 2023
Great location, well-renovated building. Wish I had time to try out the spa and pool! Staff make you feel very welcome.
Can’t fault a thing.
Can’t fault a thing.
10
Breanna
Дата отзыва: 30 ноября 2023
This location is perfect. It’s right on the edge of all the madness so is much more relaxing and quiet, yet it’s still only a 5-10 minute walk to everything. However, you need not go that far as there are so many food and drink options nearby. Plus the hotel itself has great food and drinks. Staff were exceptional. We loved it and can’t wait to return!
10
Nicola
Дата отзыва: 30 ноября 2023
It is clean, the staff are superb and breakfast is really great. At reception the entire team proved extremely knowledgeable, providing us with sim cards, setting up our phones for us, advising on places to eat (great suggestions!) etc. At breakfast even the way the pancakes I ordered were arranged on the plate showed care and attention. The bar on the top floor overlooking the city is lovely, good music and really great service - just very nice people really. The location is great too being close to the military museum and the Old Quarter.
Honestly, there is nothing we didn’t like.
Honestly, there is nothing we didn’t like.
10
Antoine
Дата отзыва: 30 ноября 2023
Localisation
Le personnel de tous les services
La qualité de l'établissement
10
A
Дата отзыва: 30 ноября 2023
Wir hatten eine wunderschöne Zeit dort. Das Frühstück und Abendessen waren sehr lecker. In der Bar gab es sehr leckere hochwertige Cocktails.
Besonders zu loben sind die Menschen, die im Hotel arbeiten. Alles waren sehr nett und hilfsbereit.
8
Maximillian
Дата отзыва: 28 ноября 2023
Great location
Staff were so friendly and helpful. Went above and beyond to help
Room was not very clean and smelled a little No view from the window in the room
Room was not very clean and smelled a little No view from the window in the room
10
Pascal
Дата отзыва: 28 ноября 2023
Tout. L’emplacement, le cadre, la déco le calme au milieu du bruit. Et le staff. Merci. Nous avons fait une excursion à Ninh Binh extraordinaire avec un guide (Cris) fabuleux.
La piscine pas chauffée et le linge de toilette fatigué.
La piscine pas chauffée et le linge de toilette fatigué.
8
Jean
Дата отзыва: 27 ноября 2023
Good location. We were able to walk everywhere.
I wish the room had drawers so I could unpack my luggage.
I wish the room had drawers so I could unpack my luggage.
10
Martial
Дата отзыва: 26 ноября 2023
Nähe zur Train Street. Allgemein sehr gute Lage. Spa ist top!
10
Mirko
Дата отзыва: 26 ноября 2023
Hatten dort die letzte Nacht unserer Vietnam Reise: einfach alles perfekt!
10
Tanita
Дата отзыва: 25 ноября 2023
Loved the location, decor of the hotel and how friendly all the staff were.
There's not much I didn't like, but maybe including little body lotions a long with the other toiletries.
There's not much I didn't like, but maybe including little body lotions a long with the other toiletries.
9
Jacqueline
Дата отзыва: 24 ноября 2023
The staff was the best part of the hotel. They were extremely attentive, helpful with regard to finding tickets and other services, and always friendly and warm.
Breakfast was not included.
Breakfast was not included.
9
Karen
Дата отзыва: 23 ноября 2023
The facilities are great, and it is situated in an awesome location near train street and the Old Quarter. My room came with free mini bar items which was a really lovely touch. The best thing about this place is by far - the staff! A big thank you to Ms Suzy Nguyen and her wonderful, friendly, accommodating staff.
10
Jonathon
Дата отзыва: 23 ноября 2023
The location was excellent. A calm quiet gorgeous Hotel a short walk away from the madness of the old quarter but right in the middle of the action. Christine and Suzy and all the front desk staff go that extra mile to help with all your requests. We had flight issues with Viet Jet and the front desk helped us sort it. The rooms and beds were great. Food excellent. We’ll be back!! Thank you. Don’t look any further just book Aira you won’t be disappointed
Nothing
Nothing
10
Siddharth
Дата отзыва: 23 ноября 2023
Outstanding service, beautiful rooms, lovely rooftop bar, perfect location - short walk from the old quarter centre, but also not in a crowded lane. Breakfast spread was superb too.
10
Rupali
Дата отзыва: 22 ноября 2023
Oh it was just awesome, location, good staff everything
10
Nadya
Дата отзыва: 21 ноября 2023
Everything was perfect! The service was impeccable, the restaurant food amazing, the room is very cool (loved bathroom tiles!), located in the vibrant area but it was still quiet at night. Just mins away from Hanoi train street. Spa was also very good!
10
Rozenberg
Дата отзыва: 21 ноября 2023
Amazing breakfast, everything super clean. Good skybar with cocktails. And a quiet pool and sleep without noise.
Price is a little high but it's worth it
Price is a little high but it's worth it
10
Janina
Дата отзыва: 20 ноября 2023
The staff was extremely friendly. They gave us a really helpful city map with great food guide
8
Janus
Дата отзыва: 19 ноября 2023
Excellent location with super friendly and helpful staff.
The bathrooms are clean, but could use a deep clean.
The bathrooms are clean, but could use a deep clean.
10
J
Дата отзыва: 19 ноября 2023
I really enjoyed the staff. Very helpful and friendly. The spa and rooftop bar was great!
10
Catherine
Дата отзыва: 17 ноября 2023
Beautiful, elegant, great service. This hotel was a treat at the end of a 2 week holiday in Vietnam. Just out of the old quarter, so a calmer locality with wide streets, but still walking distance to it. Would definitely stay here again.
Nothing
Nothing
9
Mei
Дата отзыва: 16 ноября 2023
Didn’t have the breakfast personally as I headed for the many delicious breakfasts served in small cafes located very close to the hotel.
The location is great! It’s in the old quarter so many quaint shops and cafes nearby. It was walking distance to the military museum which is worth a couple of hours and also Train street.
The room itself was very pleasant and the staff was accommodating and able to help when small issues arose or help with booking the Spa.
The decor is of another time type feel and very appropriate for the location.
8
Lubna
Дата отзыва: 16 ноября 2023
Breakfast was really good. Staff were very friendly
The swimming pool looked a little dirty .
The swimming pool looked a little dirty .
9
Rachel
Дата отзыва: 16 ноября 2023
The place is located conveniently in Old Quarters with lotsa shops and restaurants. The interior is absolutely on point and the rooms were very clean. Staff were very friendly and helpful too. Totally recommends it!
9
Mark
Дата отзыва: 13 ноября 2023
their airport pick up went well , and the staff was very helpful getting us oriented to the city of Hanoi.
Lights were too bright on the Sky Bar
Lights were too bright on the Sky Bar
8
Jean
Дата отзыва: 13 ноября 2023
La gentillesse du personnel , la qualité de la nourriture au restaurant
La climatisation de la chambre 801 positionnée juste au dessus du bureau et en face du lit Les oreillers n’offrent aucun support .. beaucoup trop mous a mon goût Le bruit à 6 heures du matin lors de la mise en place du petit déjeuner au 9 eme étage . Il vaut mieux éviter cette chambre
La climatisation de la chambre 801 positionnée juste au dessus du bureau et en face du lit Les oreillers n’offrent aucun support .. beaucoup trop mous a mon goût Le bruit à 6 heures du matin lors de la mise en place du petit déjeuner au 9 eme étage . Il vaut mieux éviter cette chambre
10
Amanda
Дата отзыва: 13 ноября 2023
Great staff, lovely room and soundproof at the front. Great restaurant and roof bar. Everything about this hotel was great.
10
Ricarda
Дата отзыва: 13 ноября 2023
Loved the hotel in all aspects, room was great, bed super comfy, location excellent within 100 m walking distance to train cafes, beautiful rooftop bar, pool, spa and restaurant on site. Staff super friendly wished we had a longer stay though. Definitely will be back.
Nothing not to like
Nothing not to like
8
А
Дата отзыва: 12 ноября 2023
We loved our stay here, rooms are comfy. Breakfast is lovely and the pool is perfect after a busy day in Hanoi. Special thanks to Christine for her kindness!
9
Jo
Дата отзыва: 11 ноября 2023
Good location beside Train st. Very friendly hotel. Amazing staff. Food good and very reasonably priced
Pool area too small. Not enough sun beds considering size of hotel. Balcony too small
Pool area too small. Not enough sun beds considering size of hotel. Balcony too small
7
Lisa
Дата отзыва: 10 ноября 2023
Die Unterkunft ist an sich gut. Das Personal war sehr freundlich und aufmerksam. Unser Zimmer war klein, aber sauber.
Der Pool ging für uns leider gar nicht. Er war so trüb, dass man kaum seine Füße sehen konnte. Unser Zimmer war in der 8. Etage. Das hatte den Nachteil, dass man vom Restaurant direkt darüber alles gehört hat - auch früh schon das Rücken der Stühle. Insgesamt war auch das ganze Hotel, auch das Zimmer irgendwie feucht. Wir würden wahrscheinlich nicht wiederkommen, trotz echt sehr netter Mitarbeiter. Der Preis stimmt aber nicht. Die Preise in der Skybar sind sowas von überhöht. Kein Wunder, dass dort nicht viel los war. Zum halben Preis würde man mehr trinken ;-)
Der Pool ging für uns leider gar nicht. Er war so trüb, dass man kaum seine Füße sehen konnte. Unser Zimmer war in der 8. Etage. Das hatte den Nachteil, dass man vom Restaurant direkt darüber alles gehört hat - auch früh schon das Rücken der Stühle. Insgesamt war auch das ganze Hotel, auch das Zimmer irgendwie feucht. Wir würden wahrscheinlich nicht wiederkommen, trotz echt sehr netter Mitarbeiter. Der Preis stimmt aber nicht. Die Preise in der Skybar sind sowas von überhöht. Kein Wunder, dass dort nicht viel los war. Zum halben Preis würde man mehr trinken ;-)
10
S
Дата отзыва: 09 ноября 2023
Tony was great when greeting us as soon as we arrived. The room and sky bar was lovely. All staff were amazing.
nothing particular.
nothing particular.
10
Benjamin
Дата отзыва: 09 ноября 2023
Sehr freundliches und zuvorkommendes Personal. Das Frühstück und Essen im Restaurant war überdurchschnittlich gut und die Skybar ist bei Nacht super schön.
Der Pool war nicht ganz so schön wie auf den Hotelbildern beworben.
Der Pool war nicht ganz so schön wie auf den Hotelbildern beworben.
9
Tim
Дата отзыва: 08 ноября 2023
Arrived at the hotel very early as our flight to Hanoi landed at 5.45am. We were made to feel very welcome and only had to wait a short time before our room was made ready for us. The bed and room were very comfortable. The Essence restaurant is rated as one of the top places to eat in the area and we certainly agree with that. The staff throughout the hotel are delightful.
The gym is a little small however this is a city centre hotel where space is limited.
The gym is a little small however this is a city centre hotel where space is limited.
9
Ciaran
Дата отзыва: 06 ноября 2023
I am always skeptical about hotel restaurants but the restaurant in Aira is really fantastic. The snapper in banana leaf was great.
My room had a bad view but I guess that's what I paid for.
My room had a bad view but I guess that's what I paid for.
10
Michael
Дата отзыва: 05 ноября 2023
Very spacious and comfortable accommodation. It is just outside the old quarter so it was a bit quieter at night compared to some of our other stays in Hanoi.
The staff were all very friendly and looked after us, it was a great place to stay.
10
Sebastian
Дата отзыва: 04 ноября 2023
The skybar is outstanding, both the view and the excellent cocktails!
Room was perfect, location great and convenient, right bang in the middle of everything.
Staff was super-friendly and welcoming.
Thank you for making our trip to hanoi special!
10
Myriam
Дата отзыва: 04 ноября 2023
Un hôtel absolument exceptionnel en raison notamment du dévouement et de l'amabilité du staff qui recherche constamment le confort et le bien-être de ses clients. Nous avons eu la chance de beaucoup voyager et dans de très beaux établissements mais là, nous avons été bluffés. Nous nous félicitons d'avoir choisi AIRA pour terminer notre périple en Asie car nous avons eu le sentiment d'avoir été chouchoutés par le personnel aux petits soins : chambre magnifique, massages de qualité, piscine particulièrement agréable et bienvenue, restaurant extraordinaire (nous y sommes retournés plusieurs fois, ce que nous ne faisons pas habituellement car nous préférons découvrir d'autres lieux quand nous voyageons) et skybar où boire un verre à la tombée de la nuit. Mention spéciale à Mark incroyablement sympathique, professionnel et prévenant.
L'hôtel AIRA est incontestablement l'établissement que nous choisirons si nous revenons à Hanoï et que nous recommanderons les yeux fermés à notre famille et nos amis.
Bravo aux managers et employés et un grand merci pour cet accueil de si haute qualité !
9
Darío
Дата отзыва: 02 ноября 2023
El personal muy muy amable, el hotel está impecable y el desayuno es brutal.
Es un poco caro para las opciones que hay quizás aunque si quieres comodidad es 100% recomendable.
Es un poco caro para las opciones que hay quizás aunque si quieres comodidad es 100% recomendable.
10
Claudia
Дата отзыва: 02 ноября 2023
Big comfy bed, superb breakfast, friendly staff and good location
Nothing
Nothing
10
Michaël
Дата отзыва: 02 ноября 2023
Very nice hotel! Perfect location, good restaurant, nice rooftop bar and very friend staff.
I arrived early and was able to take a shower next to the swimming pool
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9
Aishwarya
Дата отзыва: 29 октября 2023
The staff went out of the way to see me off. Printed my boarding pass, arranged a taxi and were so kind!
10
Mario
Дата отзыва: 27 октября 2023
Sauber, stylische Zimmer, freundliches Personal, Möglichkeit zum duschen auch wenn man schon ausgecheckt hat
Alles bestens!!
Alles bestens!!
10
Didier
Дата отзыва: 27 октября 2023
Personnel accueillant, excellents conseils, proche des principales attractions de la ville.
9
Wamberto
Дата отзыва: 26 октября 2023
Breakfast buffet has a nive variety of both oriental and western food. We also used the restaurant, which was alright with several available choices. Rooms ate comfortable, clean and with enough space.The hotel is located in a central position and the streets araound it are very busy: many restaurants, street food, etc. There several attractions at walking distances, like the Ho Chi Minh complex, the temple of lliterature, etc.
I should highlight the excellent service of the front desk attendants, specially of Suzy, who practically "adopted" us and was of great help when we needed special attention due to a health condition.
9
Kathleen
Дата отзыва: 26 октября 2023
room, location
air conditioning, pool cleanliness
air conditioning, pool cleanliness
3
Samantha
Дата отзыва: 25 октября 2023
Rooms were nice with big comfy beds
Very overpriced and we moved to different hotel after two days that cost a third less and was twice as good. The main let down was the pool, which was tiny and not well maintained
Very overpriced and we moved to different hotel after two days that cost a third less and was twice as good. The main let down was the pool, which was tiny and not well maintained
10
Miguel
Дата отзыва: 25 октября 2023
great hotel, great room , great staff , good localization , great breakfast
nothing
nothing
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