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Описание отеля
Отзывы об отеле
8
Heinrich
Дата отзыва: 27 октября 2026
War ein kleines Stadthotel. Preis/Leistung war ok. Frühstück war auch ok. Direkt in der Altstadt. Personal war sehr, sehr freundlich. Zimmer waren auch groß.
Nichts
Nichts
9
Ghia
Дата отзыва: 23 октября 2026
1. The breakfast was amazing, with a great selection of delicious food.
2. The staff were friendly, helpful, and very accommodating.
3. The hotel is perfectly located right in the heart of the Old Quarter, making it easy to explore the area.
The standard room is a little small, with limited space for luggage.
The standard room is a little small, with limited space for luggage.
8
Ian
Дата отзыва: 23 октября 2026
Very central and a huge bed... we paid for a premium double with balcony. On first entering the room it did not live up to "premium"... however after two nights it grows on you. The staff are excellent, particularly Anna who was so friendly and helpful. In hindsight a balcony was not required as it's too hot and noisy to sit out.... There was a good sized shower, otherwise the bathroom is quite small. There is a fabulous authentic Pho restaurant just around the corner that the doorman recommended...
It's certainly not a "Boutique" hotel, particularly in the public area's and corridors which had an unusual layout.
It's certainly not a "Boutique" hotel, particularly in the public area's and corridors which had an unusual layout.
3
Laure
Дата отзыва: 22 октября 2026
L’emplacement est super
Les murs étaient moisie … ça sentait vraiment pas bon dans la chambre l’humidité prenait le dessus et ils nous on proposé une remise pour mettre un avis positif sur notre séjour.
Les murs étaient moisie … ça sentait vraiment pas bon dans la chambre l’humidité prenait le dessus et ils nous on proposé une remise pour mettre un avis positif sur notre séjour.
10
Clifford
Дата отзыва: 22 октября 2026
Fantastic service, great buffet breakfast, spotlessly clean rooms and all in the right location
9
Hayden
Дата отзыва: 22 октября 2026
Amazing location in the heart of old quater. Very nice spacious room and a decent breakfast!
8
José
Дата отзыва: 19 октября 2026
No deben ir con unas expectativas muy alta del hotel, en Europa no alcanzaria las 4* que tiene, si bien es cierto, que la atención y predisposición de ayuda lo suplen.
Nos atendieron de forma fantástica, nos ayudaron a las reservas de la excursión a la Bahía de Ho - Lang con un precio más económico que el que yo tenia sacándolo desde España, en fin, aunque no pueda ser un 4* habitual en Europa, merece la pena.
La ubicación fantástica, en el centro justo de la ciudad, justo al lado del mercado
9
Leyre
Дата отзыва: 17 октября 2026
La ubicación, la amplitud de la habitación y el desayuno
10
Barrantes
Дата отзыва: 16 октября 2026
La ubicación está perfecta. Yo estuve en una habitación sin ventanas y todo fue correcto. La cama es cómoda y pude dormir genial y no había ruidos. Yo sí recomiendo el hotel a quien quiera algo cómodo, sencillo, con un desayuno normal por la mañana y cerca de todo.
4
Laura
Дата отзыва: 13 октября 2026
Location was good, staff was friendly. Balcony was lovely.
The pictures didn’t at all look like what I got. Everything is a lot older and run down. I can recognise the layout on the pictures but they’re heavily AI corrected. Bathroom wasn’t clean either; hair in the bath and in the towels. The breakfast room wasn’t really nice, the selection very small and it didn’t look fresh, the butter looked like it had never been in the fridge.
The pictures didn’t at all look like what I got. Everything is a lot older and run down. I can recognise the layout on the pictures but they’re heavily AI corrected. Bathroom wasn’t clean either; hair in the bath and in the towels. The breakfast room wasn’t really nice, the selection very small and it didn’t look fresh, the butter looked like it had never been in the fridge.
10
Madeline
Дата отзыва: 13 октября 2026
The view from the balcony and the massive bed!
Loved it all
Loved it all
8
Pauline
Дата отзыва: 10 октября 2026
Personnel hyper chaleureux. Le petit déjeuner est délicieux et il y a bcp de choix.
Les chambres étaient très propres et l’emplacement était top !
On a pu laisser nos valises la journée dans un emplacement dédié.
Tout aimé
Tout aimé
1
Romy
Дата отзыва: 10 октября 2026
Het personeel bij de receptie is vriendelijk
Op de foto’s zie je niet hoe sterk de kamers verouderd zijn. De bedden zijn ook aan vervanging toe. Op de gang staan oude matrassen dus wellicht dat ze dat nu proberen te veranderen. Het is een oud stoffig hotel, misschien hoort het ook gewoon bij old quarter, maar ik voel me er niet comfortabel bij. De kamer was erg stoffig. Daarnaast zijn de broodjes bij het ontbijt net zo oud.
Op de foto’s zie je niet hoe sterk de kamers verouderd zijn. De bedden zijn ook aan vervanging toe. Op de gang staan oude matrassen dus wellicht dat ze dat nu proberen te veranderen. Het is een oud stoffig hotel, misschien hoort het ook gewoon bij old quarter, maar ik voel me er niet comfortabel bij. De kamer was erg stoffig. Daarnaast zijn de broodjes bij het ontbijt net zo oud.
10
Candice
Дата отзыва: 10 октября 2026
The hotel is in a great location very central! The staff are very friendly and helpful, upgraded our rooms which was nice! My aircon was amazing! I thought it was going to be super loud due to location but it actually wasn’t to bad at all! Very close to train street and all the tourist attractions
Nothing not to like
Nothing not to like
8
Jian
Дата отзыва: 08 октября 2026
Sehr gute Anbindung. Nettes und zuvorkommende Personal. Zentrale Lage. Vor allem sauberes Zimmer.
Die Sanitäranlagen sind renovierungsbedürftig. Leider sind in keinen der Fotos, die offiziell bereitgestellt wurden die Sanitäranlagen dargestellt. Insgesamt sauber, aber in die Jahre gekommen.
Die Sanitäranlagen sind renovierungsbedürftig. Leider sind in keinen der Fotos, die offiziell bereitgestellt wurden die Sanitäranlagen dargestellt. Insgesamt sauber, aber in die Jahre gekommen.
10
Andrea
Дата отзыва: 08 октября 2026
El personal y la localización. No hay interés por pago de tarjeta.
8
Efiba
Дата отзыва: 07 октября 2026
Pleasant hotel. Good value for money and central location. Excellent staff.
Can do with some updates.
Can do with some updates.
10
Camille
Дата отзыва: 06 октября 2026
The staff was great and tried to fix our issues. The location was perfect.
Pictures are very misleading, the basic room DOESNT HAVE A WINDOW. The room was okay, but the facilities are getting old. There was a very bad smell in our room and the staff could not find the source. The shower-head was full of black build up. We had to change rooms because the AC didn’t work.
Pictures are very misleading, the basic room DOESNT HAVE A WINDOW. The room was okay, but the facilities are getting old. There was a very bad smell in our room and the staff could not find the source. The shower-head was full of black build up. We had to change rooms because the AC didn’t work.
10
Sonal
Дата отзыва: 02 октября 2026
Lily at the reception is exceptional and made us feel welcome and warm. We were given an upgrade and we loved the hotel. Location is so good close to everything. Highly recommend.
Breakfast options for vegan/vegetarian is limited. It would be good to have more options but apart from that we loved our stay.
Breakfast options for vegan/vegetarian is limited. It would be good to have more options but apart from that we loved our stay.
9
Dragan
Дата отзыва: 01 октября 2026
Breakfast, hospitable staff. Cleanliness.
Room without a window.
Room without a window.
10
Michela
Дата отзыва: 01 октября 2026
The location is amazing. The staff is very nice! Mason was super helpful with us! Every time we go back to Hanoi we stay there!
Some rooms have to be renovated.
Some rooms have to be renovated.
7
Lindsey
Дата отзыва: 30 сентября 2026
Staff were very friendly and helpful.
A little more choice at breakfast, bread and tea option.
A little more choice at breakfast, bread and tea option.
10
Anna
Дата отзыва: 29 сентября 2026
Fantastyczna, bardzo miła i pomocna obsluga. Duży, wygodny pokój z przyjemny balkonem. Cicho.
10
Jack
Дата отзыва: 29 сентября 2026
Amazing and friendly staff, great location and beautiful comfortable rooms.
9
Rosemarie
Дата отзыва: 28 сентября 2026
The location was very central. Staff were very polite, flexible & trustworthy.
The internal stairs towards the room. However this is an observation for an elderly may be a challenge.
The internal stairs towards the room. However this is an observation for an elderly may be a challenge.
8
Rob
Дата отзыва: 27 сентября 2026
Erg vriendelijke receptie
Lawaaierig als je Hanoi niet gewoon bent
Lawaaierig als je Hanoi niet gewoon bent
10
Moussedded
Дата отзыва: 26 сентября 2026
The rooms are amazing
The stuff Mr Phi The breakfast
The stuff Mr Phi The breakfast
9
Wellington
Дата отзыва: 21 сентября 2026
Anna and her partner were really great. They were always ready to help and very respectful. Thew room bed was very confortable and the location was walking distance from the main attraction in the old town. They were also very kind in arranging the airport trasnfert as well as granting a room upgrade.
Thre is not much I can say about the things that I did not like since I was treated very well at the. Thre only thing I would comment is about the size of the bathroom that was pretty small compare to the rest of them room.
Thre is not much I can say about the things that I did not like since I was treated very well at the. Thre only thing I would comment is about the size of the bathroom that was pretty small compare to the rest of them room.
10
Lamri
Дата отзыва: 20 сентября 2026
Everything was amazing with our room which was large and very clean, location of the hotel is in the center of old quarter where you can find everything, very big thanks to the staff that made our stay amazing.
10
Lamri
Дата отзыва: 20 сентября 2026
Everything was amazing with our room which was large and very clean, location of the hotel is in the center of old quarter where you can find everything, very big thanks to the staff that made our stay amazing.
10
Lamri
Дата отзыва: 20 сентября 2026
Everything was amazing with our room which was large and very clean, location of the hotel is in the center of old quarter where you can find everything, very big thanks to the staff that made our stay amazing.
10
Graham
Дата отзыва: 19 сентября 2026
Lovely friendly staff especially Mason.
Great trips organised quickly and efficiently.
Great central Old Quarter location
Good breakfast
0 Everything was good
0 Everything was good
8
Ilaria
Дата отзыва: 18 сентября 2026
Ottima posizione e staff gentilissimo
Sala colazione molto piccola, ma personale disponibile alle richieste
Sala colazione molto piccola, ma personale disponibile alle richieste
8
Giulia
Дата отзыва: 16 сентября 2026
Lo staff è stato super disponibile in ogni occasione
Andava tutto bene
Andava tutto bene
10
Graham
Дата отзыва: 15 сентября 2026
Night staff excellent - super helpful
Nice breakfast with good fresh fruits
0 all good
0 all good
10
Linda
Дата отзыва: 13 сентября 2026
I particularly liked the street It was on. It was low-key and quiet. The staff knocked it out of the park and were so helpful to us for a variety of items we had. They went out of their way to help us out several times. Issues caused by me on booking, excursion booking assistance , simple wander around suggestions. Their advice and assistance was very helpful and appreciated
10
Abhishek
Дата отзыва: 12 сентября 2026
Very good and helpful staff. They made our stay very comfortable.
9
Margaret
Дата отзыва: 11 сентября 2026
The staff at the hotel were great. They were very helpful in recommending places to eat and made the check-in and check-out processes a pleasure. The location of this hotel was fabulous we were able to walk to everything we wanted to see. The breakfast was good with both a buffet and cook to order selections. The bathroom was very nice with a walk in shower. The bedroom was comfortable, though not spacious. We would happily stay here again.
10
Mark
Дата отзыва: 11 сентября 2026
There was a very positive attitude among all the people that worked at the hotel. Everyone was helpful
9
Amanda
Дата отзыва: 11 сентября 2026
Very friendly staff and smooth check in/check out. Mason on reception very helpful showing you on map where places were when asked and always greeted you with a BIG smile.
Rooms were great size and very clean, hotel location was in walking distance to everything.
Breakfast was great - eggs to order, fruit, juice, tea/coffee. The breakfast room is small but it works
Bed was a bit firm for me and getting out of the shower over bath was a big step and I’m tall.
Bed was a bit firm for me and getting out of the shower over bath was a big step and I’m tall.
9
Ana
Дата отзыва: 11 сентября 2026
Mucho! La ubicación es excelente y el personal no puede ser más amable
La habitación daba al pasillo y no se podía ventilar
La habitación daba al pasillo y no se podía ventilar
10
Do
Дата отзыва: 08 сентября 2026
The friendly service, central location making the old quarter easily accessible
9
Iain
Дата отзыва: 04 сентября 2026
Very central location with amazing staff, quality room and great AC + fans
10
Thomas
Дата отзыва: 02 сентября 2026
Jeder (!!!) einzelne war wahnsinnig freundlich. Laundryservice schnell und ordentlich, man bekam jederzeit zuverlässig weitergeholfen, Flughafenshuttel gab es sehr bequem und sehr günstig.
Betten (Einzelbetten) hätten etwas breiter sein können (waren "nur" 90cm)
Betten (Einzelbetten) hätten etwas breiter sein können (waren "nur" 90cm)
6
Marina
Дата отзыва: 01 сентября 2026
Очень дружелюбный персонал, молодцы ! Хорошее расположение.
Старый отель, присутствовал запах пыли, сантехника старенькая , фото не совсем соответствуют.
Старый отель, присутствовал запах пыли, сантехника старенькая , фото не совсем соответствуют.
9
Hitomi
Дата отзыва: 31 августа 2026
スタッフがフレンドリーだった。
無料でお部屋をアップグレードしてくれた。
スマホをチャージできずに困って相談したら、プラグを貸してくれた。
朝食で卵料理がオーダーできた。
朝食の場所が６階で眺めは良かったが、少し狭かった。
朝食の場所が６階で眺めは良かったが、少し狭かった。
8
Céline
Дата отзыва: 31 августа 2026
L'accueil du personnel, la propreté de la chambre, l'emplacement à côté du quartier des 36 corporations, l'équipe qui nous a permis de prendre une douche en fin de journée, après avoir rendu notre chambre avant de prendre notre vol retour.
Le petit déjeuner est correct mais pas exceptionnel. La wifi est un peu faiblarde. Et les photos affichées sont un peu différentes de la réalité ... Mais globalement c'est ok 👍🏻
Le petit déjeuner est correct mais pas exceptionnel. La wifi est un peu faiblarde. Et les photos affichées sont un peu différentes de la réalité ... Mais globalement c'est ok 👍🏻
9
Claudia
Дата отзыва: 30 августа 2026
Lo staff è sicuramente la punta di diamante di questa struttura: quando gli abbiamo spiegato che il nostro volo era stato posticipato ci hanno subito riassegnato una stanza deluxe. Colazione più che sufficiente e disponibile dalle 6:30 per permetterti di mangiare prima di eventuali gite fuori porta!
10
Jitka
Дата отзыва: 30 августа 2026
Skvělá lokalita v Old Quarter, přitom na klidném místě. Krásný hotel, velký, útulný pokoj s balkónem. Vždy usměvavý a nápomocný personál, zejména Anny, která nám zařídila super výlety a odvoz na letiště - děkujeme :) Určitě doporučuji!
9
Stephan
Дата отзыва: 27 августа 2026
Sehr gute Lage
Extrem freundliche Mitarbeiter die uns einen tollen Aufenthalt ermöglichten
Spitzen Lage, eher ruhige Seitenstraße aber mitten im Viertel
Frühstücksbuffet ist überschaubar
Frühstücksbuffet ist überschaubar
9
Nida
Дата отзыва: 27 августа 2026
L’emplacement est idéal pour visiter Hanoï
Le personnel très gentil et très attentionné
Petit point faible sur la capacité d’accueil de la salle de petit-déjeuner Mais le petit-déjeuner est varié et bon
Petit point faible sur la capacité d’accueil de la salle de petit-déjeuner Mais le petit-déjeuner est varié et bon
10
Haizea
Дата отзыва: 25 августа 2026
Tiene muy buena ubicación, la chica de recepción nos ayudó a gestionar nuestro viaje y se ocupó de todo.
Nada
Nada
10
Mara
Дата отзыва: 24 августа 2026
The atmosphere of Hanoi Chic had a unique charm. The location was perfect to navigate the Old Quarter & the staff were always friendly & informative.
I enjoyed my stay….
Nothing
Nothing
10
Grace
Дата отзыва: 23 августа 2026
The location was amazing, very convenient to get to all of the main tourist spots. Staff were extremely friendly and helpful. Airport transfers were brilliant and made our trip so much easier. I would highly reccomend this hotel to anyone visiting Hanoi
Nothing! Everything was simple and easy and made our trip unforgettable
Nothing! Everything was simple and easy and made our trip unforgettable
10
Phillip
Дата отзыва: 22 августа 2026
The staff were so helpful and friendly. There was a problem with our AC and they arranged for us to move to another room without any hassle at all
10
Manuel
Дата отзыва: 22 августа 2026
Supernettes Personal, sauber und absolute Toplage!
9
Magdalena
Дата отзыва: 19 августа 2026
świetna lokalizacja, wszędzie blisko, bardzo miły i pomocny personel, nawet w przypadku problemów - pozostają pomocni
8
Giorgio
Дата отзыва: 18 августа 2026
La camera non corrispondeva esattamente alla foto su booking in quanto la finestra si apriva su un corridoio. Inoltre era di dimensioni molto contenute.
Lo staff gentile e disponibile
Camera piccola e praticamente non fenestrata.
Camera piccola e praticamente non fenestrata.
10
Sara
Дата отзыва: 18 августа 2026
La ubicación, el desayuno y la amabilidad del personal
7
Veronica
Дата отзыва: 17 августа 2026
Lo staff è incredibilmente gentile, disponibile.
Anche la posizione è eccellente, noi ci siamo spostati sempre a piedi.
Le camere sono molto grandi e i letti molto comodi
La pulizia della camera lasciava un po’ a desiderare. Abbiamo anche dovuto chiedere di cambiare quasi tutte le asciugamani perché erano sporche. La colazione non era decisamente da hotel a 4 stelle.
La pulizia della camera lasciava un po’ a desiderare. Abbiamo anche dovuto chiedere di cambiare quasi tutte le asciugamani perché erano sporche. La colazione non era decisamente da hotel a 4 stelle.
10
Jan
Дата отзыва: 16 августа 2026
Perfect location, very near tours pick up points as well to major attractions in Hanoi, clean and spacious rooms with cool view over Hanoi. Good breakfast with possibility to order fried eggs or pancakes. Very kind stuff.
Overall the rooms could be a bit more noise proofed, but it was alright.
Overall the rooms could be a bit more noise proofed, but it was alright.
10
Samuel
Дата отзыва: 16 августа 2026
Staff were fantastic
Slight issue with shower
Slight issue with shower
10
Lee
Дата отзыва: 16 августа 2026
Emplacement idéal pour visiter le vieux quartier d’Hanoï et personnel attentionné
Rien
Rien
10
Germana
Дата отзыва: 15 августа 2026
Tutto perfetto: posizione della struttura ottima, pulizia buona e cambio asciugamani giornaliero, colazione varia e abbondante, ma soprattutto la gentilezza e la disponibilità del personale, sempre pronto ad aiutarci e consigliarci
Nulla
Nulla
8
Alban
Дата отзыва: 15 августа 2026
Très bien situé : en plein centre de Hanoi
Le très bon petit déjeuner
Un lit confortable
La disponibilité du personnel
La climatisation ne fonctionnait pas très bien L'isolation des fenêtres est moyenne et donc le bruit des véhicules est assez perceptible
La climatisation ne fonctionnait pas très bien L'isolation des fenêtres est moyenne et donc le bruit des véhicules est assez perceptible
8
K
Дата отзыва: 13 августа 2026
Super location, very kind and welcoming staff! Lovely room with big window!
AC could've been a bit stronger.
AC could've been a bit stronger.
7
Federica
Дата отзыва: 13 августа 2026
Posizione centrale, colazione ricca e disponibile dalle 6.30, personale cortese
ATTEZIONE: CHIEDONO 4% PER PAGARE CON CARTA DI CREDITO oltre al prezzo indicato da Booking. Camere più vecchie delle foto e il primo impatto delle zoni comuni al piano non è dei migliori (materassi usati in corridoio, asciugamani a terra). Il bocchettone della doccia aveva una quantità di calcare come se non fosse mai stato pulito. Non so se gli hotel ad Hanoi di pari prezzo siano così, ma diciamo che non ci tornerei.
ATTEZIONE: CHIEDONO 4% PER PAGARE CON CARTA DI CREDITO oltre al prezzo indicato da Booking. Camere più vecchie delle foto e il primo impatto delle zoni comuni al piano non è dei migliori (materassi usati in corridoio, asciugamani a terra). Il bocchettone della doccia aveva una quantità di calcare come se non fosse mai stato pulito. Non so se gli hotel ad Hanoi di pari prezzo siano così, ma diciamo che non ci tornerei.
9
Aoife
Дата отзыва: 12 августа 2026
Staff were great, the location was fantastic. we really loved our stay here.
The only thing was the breakfast area was small so sometimes decided to go out instead.
The only thing was the breakfast area was small so sometimes decided to go out instead.
8
Hauke
Дата отзыва: 11 августа 2026
Die Lage
Obwohl wir zwei Zimmer für 5 Personen gebucht hatten gab es zunächst nur vier Betten. Der sehr kleine Frühstücksraum kommt schnell an seine Grenzen. Das Personal ist bemüht, sucht den Fehler jedoch immer erstmal beim Gast. Eines der Zimmer hatte ein Fenster zum beleuchteten Flur, was sich nur teilweise verdunkeln ließ.
Obwohl wir zwei Zimmer für 5 Personen gebucht hatten gab es zunächst nur vier Betten. Der sehr kleine Frühstücksraum kommt schnell an seine Grenzen. Das Personal ist bemüht, sucht den Fehler jedoch immer erstmal beim Gast. Eines der Zimmer hatte ein Fenster zum beleuchteten Flur, was sich nur teilweise verdunkeln ließ.
9
Ting
Дата отзыва: 11 августа 2026
Clean room, great location, staff were super friendly and helpful. The hotel even offered free luggage storage after checking out from our room. Breakfast was good with extensive options (comes with ala carte menu order).
10
Ravish
Дата отзыва: 11 августа 2026
Courteous staff, especially Lily, who helped a lot us during our stay.
Nothing.
Nothing.
10
Viktoria
Дата отзыва: 10 августа 2026
Das Hotel liegt zentral und deshalb ist vieles fußläufig zu erreichen. Die Zimmer sind sauber, man hat alles was man braucht und das Personal ist sehr freundlich.
Besonders toll ist das Frühstück. Man kann jeden Tag neben einem Buffet zusätzlich von einer Karte Gerichte bestellen (z.B. unterschiedliche Pancakes, Omelette, gebratene Nudeln, etc.), die dann frisch zubereitet werden. Alles sehr lecker! :)
10
Nguyen
Дата отзыва: 10 августа 2026
1. Nhân viên rất nhiệt tình hỗ trợ mình trong suốt thời gian ở Hà Nội.
2. Vị trí trung tâm, rất tiện đi lại, ăn uống, vui chơi
3. Buffet ăn sáng rất đầy đủ từ trái cây đây, món nguội đến món nóng
9
Giulia
Дата отзыва: 10 августа 2026
Ottima posizione per visitare il centro città. Colazione abbondante. Camera comoda e spaziosa.
10
Awad
Дата отзыва: 10 августа 2026
Excellent
Excellent and very very nice customers experience and services
Excellent and very very nice customers experience and services
8
A
Дата отзыва: 09 августа 2026
La amabilidad del personal. Te ayudan en todo lo que pueden y más.
La ubicación también es muy buena, en pleno centro.
La comodidad de las camas, después de unas jornadas de visita, se agradece poder descansar bien.
¡Muchas gracias por todo!
Nada.
Nada.
10
Sebastien
Дата отзыва: 08 августа 2026
Un charmant hôtel idéalement situé en plein cœur de la vieille ville, de son agitation, tout en étant au calme pour se reposer dans la chambre propre et bien climatisée. Le lit était bien confortable. Le personnel était toujours souriant, efficace et réactif pour nous accompagner si besoin (bons restaurants conseillés, linge confié le matin pour le soir, transports programmés). Le petit déjeuner était varié avec des fruits et gourmandises cuisinées aussi. Nous recommandons cet établissement sans hésitation.
3
Kirill
Дата отзыва: 07 августа 2026
Расположение.
На фото складывалось ощущение что есть окно. По факту это окно в коридор. Очень шумно. Очень душно. Номер крошечный. Хотя фото говорили об обратном.
На фото складывалось ощущение что есть окно. По факту это окно в коридор. Очень шумно. Очень душно. Номер крошечный. Хотя фото говорили об обратном.
8
Judy
Дата отзыва: 06 августа 2026
The staff’s attentiveness and friendliness. Location
Breakfast options
Breakfast options
9
Tayarne
Дата отзыва: 02 августа 2026
Staff were next level helpful!
Breakfast very average.
Breakfast very average.
10
Leonie
Дата отзыва: 01 августа 2026
Super freundliche und hilfsbereite Mitarbeiter. Gute Lage, leckeres Frühstück und große Räume
10
Zion
Дата отзыва: 01 августа 2026
friendly staff, the room is very clean, spacious and has great Wi-Fi for me to get connected.
N/A
N/A
10
Rafal
Дата отзыва: 31 июля 2026
Dobra lokalizacja w centrum, wszystko dostępne od ręki. Pyszne śniadanie! Pokój przestronny i funkcjonalny. Klimatyzacja działa!
8
Karin
Дата отзыва: 29 июля 2026
チェックインの時バルコニー付きの部屋にアップグレードしてもらえたのが嬉しかった。
水回りも綺麗でとても快適だった。
フロントのスタッフのお姉さんの印象がとても良い。
おすすめのスパを10%割引で利用できてよかった！
廊下やエレベーターはエアコンがついてなくて暑かった。
廊下やエレベーターはエアコンがついてなくて暑かった。
9
Tim
Дата отзыва: 27 июля 2026
Great staff. Tom is cool. As well as the pretty staff who borrowed us master key when we misplaced our key.
Breakfast is okay.
Breakfast is okay.
7
Emmy
Дата отзыва: 26 июля 2026
Persoonlijk en zeer behulpzaam personeel
Het bed, mega hard
Het bed, mega hard
10
Ivan
Дата отзыва: 26 июля 2026
Infront of counter staff is really nice and kindly.
Compact restaurant is my favourite content small buffet for breakfast also can order and kind of eggs, toast and Vietnamese noodles with soup!!
8
Audrey
Дата отзыва: 22 июля 2026
Très bien situé dans le vieux quartier. Le personnel est très gentil et présent pour vous conseiller
10
Kalifa
Дата отзыва: 22 июля 2026
Great location right in the middle of the Old Quarter, so everything is within walking distance. The hotel also feels newer compared to some of the other hotels I've stayed at in the area. The staff were all friendly and spoke English very well. Breakfast was a little limited, but still okay. Overall, it was a comfortable and convenient place to stay.
Nothing
Nothing
7
Anja
Дата отзыва: 22 июля 2026
Gute Lage, hilfreiches Personal.
Inventar etwas in die Jahre gekommen, Frühstück war uns zu wenig Auswahl und die Qualität war okay.
Inventar etwas in die Jahre gekommen, Frühstück war uns zu wenig Auswahl und die Qualität war okay.
8
Michelle
Дата отзыва: 21 июля 2026
heel erg vriendelijk personeel, heel centrale ligging, zeer sterke prijs/kwaliteit
misschien iets meer keuze bij het ontbijt
misschien iets meer keuze bij het ontbijt
10
Farid
Дата отзыва: 18 июля 2026
La struttura era formidabile e la posizione è perfetta per accedere a tutti i luoghi d'interessamento.
Lo staff senza eccezione era impeccabile, sempre con il sorriso.
La signorina Anna è il motore di questa struttura, sempre pronta ad agevolarci e rendere il nostro soggiorno piacevole; si è rivelata molto serviabile.
Noi ci torneremo di sicuro.
Nulla
Nulla
8
Julie
Дата отзыва: 17 июля 2026
Location, warm staff, cleanliness, comfortable
Breakfast and bit noisy
Breakfast and bit noisy
9
B
Дата отзыва: 16 июля 2026
L hotel et chambre anciens mais bien entretenus
Belle décoration mural et lustre magnifique dans la chambre
Petit déjeuner correct
Hôtel bien situé
Personnel très gentil et souriant
Il manque le chocolat chaud au petit déjeuner
Il manque le chocolat chaud au petit déjeuner
8
Karine
Дата отзыва: 13 июля 2026
Service impeccable. Chambre spacieuse avec frigo. Bon petit déjeuner.
Plomberie, écoulement de l’eau ordinaire.
Plomberie, écoulement de l’eau ordinaire.
5
Klusek
Дата отзыва: 13 июля 2026
Bardzo brzydki i mały pokój z widokiem na korytarz
10
Bhala
Дата отзыва: 13 июля 2026
Location, value for money and customer service
Everything was good for the money paid
Everything was good for the money paid
10
Annika
Дата отзыва: 10 июля 2026
Great location, spacious bright room and very pleasant staff. The air conditioning and wifi were very good.
10
Eloy
Дата отзыва: 08 июля 2026
El personal te ayuda muchísimo. Las habitaciones son silenciosas y las camas cómodas.
9
Deniz
Дата отзыва: 08 июля 2026
Staff was amazing! They were so helpful with everything, giving you advices, showing all touristic attractions by the map and guiding you, recommending restaurants. All I can say is; staff is the best part of here. Location is just in the center, walking distance to everywhere
Breakfast was a little weak, there should be cheese options
Breakfast was a little weak, there should be cheese options
4
Gemma
Дата отзыва: 06 июля 2026
Ubicación centrica, cerca de sitioa para comer,cafés y tiendas.
El Hotel no tiene nada de boutique. Es antiguo y loa rincones estan sucios. El aire acondicionado no funcionaba demasiado bien y además hizo mucho ruido toda la noche, junto a otro ruido que no sabemos de donde venia fué dificil dormir. Por el mismo precio nos hemos quedado un homestays mucho mejores por todo el pais, aunque parece que los estandares de Hanoi son mas bajos. No se le puede llamar a un hotel 'boutique' cuando lo único decente es la recepción...
El Hotel no tiene nada de boutique. Es antiguo y loa rincones estan sucios. El aire acondicionado no funcionaba demasiado bien y además hizo mucho ruido toda la noche, junto a otro ruido que no sabemos de donde venia fué dificil dormir. Por el mismo precio nos hemos quedado un homestays mucho mejores por todo el pais, aunque parece que los estandares de Hanoi son mas bajos. No se le puede llamar a un hotel 'boutique' cuando lo único decente es la recepción...
9
Alessio
Дата отзыва: 06 июля 2026
Staff gentile, buona posizione e upgrade gratuito della camera.
Colazione migliorabile, ma nel complesso buona.
Colazione migliorabile, ma nel complesso buona.
10
Jessie-louise
Дата отзыва: 05 июля 2026
Everything was great! Amazing location.
Very clean and the staff so friendly and helpful in every way.
Would definitely recommend staying here
5
Vazzzy
Дата отзыва: 04 июля 2026
Location and breakfast... Surprise hamper while checking out.
I had booked 3 rooms in total. The room Bath room was not cleaned when I checked in , not flushed and had strands of hair in the toilet. The bedsheets had marks and seem to be re-used.The AC is of low tonnage in 2 rooms and was not sufficient enough to cool the room. The 3rd room was small and oddly shaped with a balcony hardly a person can stand in. There are issues with the lift too , it opens automatically without pressing a button. Overall, the property looks really rundown and ill maintained. There were no toiletries in the room. Also, to add on while I gave my clothes for laundry , I missed taking out my credit card and some considerable cash.While I got my card back , the cash was never recovered.( I dont blame the hotel staff but I would request them to have 3rd party vendors of integrity)
I had booked 3 rooms in total. The room Bath room was not cleaned when I checked in , not flushed and had strands of hair in the toilet. The bedsheets had marks and seem to be re-used.The AC is of low tonnage in 2 rooms and was not sufficient enough to cool the room. The 3rd room was small and oddly shaped with a balcony hardly a person can stand in. There are issues with the lift too , it opens automatically without pressing a button. Overall, the property looks really rundown and ill maintained. There were no toiletries in the room. Also, to add on while I gave my clothes for laundry , I missed taking out my credit card and some considerable cash.While I got my card back , the cash was never recovered.( I dont blame the hotel staff but I would request them to have 3rd party vendors of integrity)
9
Lesley
Дата отзыва: 04 июля 2026
Excellent location and friendly helpful staff
No bar or restaurant for dinner onsite but breakfast was provided
No bar or restaurant for dinner onsite but breakfast was provided
10
Julia
Дата отзыва: 23 июня 2026
The staff here are so warm and welcoming, most specifically I had such amazing service from Son who made my stay so easy and comfortable. Great customer service.
8
Adrian
Дата отзыва: 21 июня 2026
room was great, top location
the breakfast is depression come to life, the pictures are not accurate. banh mi place around the corner though...
the breakfast is depression come to life, the pictures are not accurate. banh mi place around the corner though...
10
Trần
Дата отзыва: 18 июня 2026
Bữa sáng ok địa điểm tuyệt vời . Nhân viên cực kì thân thiện
9
Joachim
Дата отзыва: 16 июня 2026
ausserordentliche betreuung durch die damen und herren in der reception
10
Kang
Дата отзыва: 16 июня 2026
Every perfect, Big love for Mason and Tom
Thanks everybody here to help me store the luggage when i have a flight at 6pm.
9
Deepak
Дата отзыва: 09 июня 2026
Excellent, energetic, supportive, always smiling staff. This is the USP of this hotel. Even if the guest faces any minor issue, they will fix it. Excellent Location.
We would definitely come back and stay in this hotel.
9
Dominique
Дата отзыва: 08 июня 2026
Excelente experiência. A equipe é extremamente atenciosa e gentil. Tive um problema no banheiro que foi resolvido com muita agilidade. Eles até se ofereceram para trocar meu quarto, mas o conserto foi rápido e preferi não mudar. O quarto é muito bom, cama confortável. Eles também me ajudaram a agendar passeios e deram ótimas dicas de restaurantes e cafés na região. Só agradecimentos, recomendo. O prédio é lindo"
10
Daniel
Дата отзыва: 06 июня 2026
Fantastic staff that were so kind and helpful. Great location.
9
Marie-josé
Дата отзыва: 06 июня 2026
Un personnel attentionné, très sympa et de bons conseils. Un petit déjeuner varié
10
Karen
Дата отзыва: 02 июня 2026
Good place to stay at Old Quarter. Walking distance to all places, plenty of good pho, bahn mi and coffee around.
9
Ofir
Дата отзыва: 01 июня 2026
We had great time good locition good room good servise very enjoed
4
Mohd
Дата отзыва: 30 мая 2026
It’s not 4 star and it was not clean and ac is not working
It’s not 4 star and I am sure your rating is not correct
It’s not 4 star and I am sure your rating is not correct
10
Diane
Дата отзыва: 27 мая 2026
Stayed here for 2 nights before heading back to Melbourne. I have stayed here before and am always treated like someone special. It’s not a 5 star hotel but the staff are exceptional. Better than other hotels I stayed at. So personable. Will always stay here.
Nothing
Nothing
10
Marie
Дата отзыва: 26 мая 2026
Hôtel très bien situé, proche de tout .
Le personnel est très accueillant et disponible pour nous venir en aide .
Nous avons pu laisser notre grande valise à chaque une de nos excursions et revenions avec grand plaisir, un peu comme à la maison.
Très bonne literie et petit déjeuner complet.
Rien .
Rien .
9
Julia
Дата отзыва: 22 мая 2026
Staff was very friendly and helpful (checking in, sightseeing recommendations, etc.). AC worked well (after a minute to kick in) and was very needed! Room was quite spacious and clean. Water/tea, toiletries, sandals supplied. Breakfast was also great. Location was perfect: right in the hustle and bustle of Old Quarter, but I didn't feel affected by noise. About 10min walk from Hoan Kiem Lake.
A little wear and tear in the building; the bathroom felt a little run down. Still clean, just bare bones! Also, not a real issue with the hotel itself, but don't feel the need to book their airport shuttle! It was difficult to coordinate timing given long custom lines at Noi Bai, and you can easily book a similarly priced ride on your own with the Grab App.
A little wear and tear in the building; the bathroom felt a little run down. Still clean, just bare bones! Also, not a real issue with the hotel itself, but don't feel the need to book their airport shuttle! It was difficult to coordinate timing given long custom lines at Noi Bai, and you can easily book a similarly priced ride on your own with the Grab App.
10
Joanna
Дата отзыва: 17 мая 2026
Hospitality of staff, great value for money, location
8
Jaspreet
Дата отзыва: 17 мая 2026
Great service, room and location, right in the center of the old quarter in the hustle and bustle of daily life. Great breakfast too.
There is a lot of sound during rush hour but that comes with prime location, so not the property’s fault except maybe better insulation of the windows.
There is a lot of sound during rush hour but that comes with prime location, so not the property’s fault except maybe better insulation of the windows.
9
Mario
Дата отзыва: 15 мая 2026
personnel super sympatrique et toujours prêt a aider
L'endroit pour déjeuner est trop petit mais ce n'était pas un problème
L'endroit pour déjeuner est trop petit mais ce n'était pas un problème
10
Т
Дата отзыва: 13 мая 2026
Очень понравился сервис, все доброжелательные, приветливые. В номере каждый день меняют полотенца, приносят водичку и все необходимое. Постельное белье меняют через день. Завтраки простые, но каждый найдет что поесть, всё свежее. Готовят отдельно горячее на выбор, вкусно.
Расположение удачное, вокруг много кафе, выбор огромный, 8 минут пешком до озера, где можно погулять.
10
Diane
Дата отзыва: 13 мая 2026
It might not be a 5 star hotel but staff are definitely 6 star. Nothing is an issue and they will help with anything, I have stayed there 3 times now and love it
Bathroom, but that’s a minor issue.
Bathroom, but that’s a minor issue.
10
Rakefet
Дата отзыва: 11 мая 2026
I loved the hotel, mainly because of the dedicated staff. In the middle of the night, they actually went out to find a power adapter for my laptop. They were so caring and truly made me feel like family. The hotel is cozy and fun, and the breakfast is very nice, including options like delicious pancakes or an omelet made to order. It truly felt like a home within Hanoi. The location is simply excellent.
9
Alicia
Дата отзыва: 10 мая 2026
Great room with little balcony to the street. Comfortable, clean and welcoming staff.
9
Kerri
Дата отзыва: 07 мая 2026
The staff were absolutely amazing! Anne was very helpful - first through email and then during my stay. The location was perfect for exploring the city. Comfortable and clean. Breakfast was also delicious!
10
Jade-elodie
Дата отзыва: 06 мая 2026
Hôtel bien situé. Personnel très attention et serviable.
9
Loxodrome
Дата отзыва: 05 мая 2026
The staff is amazingly helpful and the rooms are spacious with comfortable bedding. I found it to be a perfect location to explore Old Quarter with many top notch resturants nearby.
Some facilities are a bit dated, my AC worked but had some issues. Bedside lighting could be better equipped.
Some facilities are a bit dated, my AC worked but had some issues. Bedside lighting could be better equipped.
8
Franco
Дата отзыва: 03 мая 2026
Le persone che ci lavorano sono super disponibili. Anna ci ha aiutato a organizzare tutti i tour del nord del Vietnam con tanta pazienza ci ha sempre accontentati e ha saputo darci dei consigli preziosi per il nostro viaggio, posso dire che è stata fondamentale.
L'hotel è in una posizione perfetta per girare Hanoi anche a piedi, vicino a tutto e davvero bella la zona vicina, anche per mangiare ciò sono di posti molto buoni.
Il letti e i cuscini sono comodi in genere è pulita la stanza, ne abbiamo provate diverse, diciamo che per gli standard di Hanoi le stanze sono pulite, anche se magari per gli standard occidentali si potrebbe fare di meglio
La disponibilità di chi ci lavora è incredibile sono sempre pronti a venirti incontro secondo le tue esigenze.
Ci tornerei. La colazione può migliorare
10
Diane
Дата отзыва: 02 мая 2026
I have stayed here before and just love the homely vibe. Not a cold sterile 5 star hotel but a very welcoming place. Close to everything and the staff go above and beyond.
Bathroom is a bit small , not much room to put toiletries but manageable. Just needs a bit of updating
Bathroom is a bit small , not much room to put toiletries but manageable. Just needs a bit of updating
9
Aurélie
Дата отзыва: 30 апреля 2026
Très bon emplacement et le personnel est d'une extrême gentillesse.
La chambre était très confortable.
Salle de bain un peu désuète
Salle de bain un peu désuète
8
Elodie
Дата отзыва: 30 апреля 2026
L’emplacement est idéal pour profiter d’Hanoi
Tout est à proximité
La chambre était propre, le personnel à l’accueil toujours très chaleureux.
Il y’avait des travaux débutant dès 6h30 le matin Et également entre 23h30 et 1h du matin Compliqué pour se reposer aisément C’est le seul gros point noir de notre séjour. La wifi était un peu capricieuse en fonction des moments.
Il y’avait des travaux débutant dès 6h30 le matin Et également entre 23h30 et 1h du matin Compliqué pour se reposer aisément C’est le seul gros point noir de notre séjour. La wifi était un peu capricieuse en fonction des moments.
9
Alexandra
Дата отзыва: 28 апреля 2026
The hotel is conveniently located in the Old Quarter, making it easy to explore many attractions. As expected for this area, the building is somewhat older. The breakfast is excellent, and the staff is outstanding—extremely kind and always willing to help.
9
Scratchyyy
Дата отзыва: 27 апреля 2026
Le personnel était incroyablement sympathique et réactif. Nous avons rencontré un problème avec notre chambre pendant la nuit, et ils ont immédiatement trouvé une solution et se sont excusés à de nombreuses reprises. De plus, l’hôtel était idéalement situé à proximité des principaux sites touristiques.
Un petit effort supplémentaire pour le ménage, comme dépoussiérer les lustres et certains recoins, serait apprécié, mais sans exagération.
Un petit effort supplémentaire pour le ménage, comme dépoussiérer les lustres et certains recoins, serait apprécié, mais sans exagération.
10
Erzsebet
Дата отзыва: 26 апреля 2026
A szálloda központi, nagyon jó helyen található. A személyzet nagyon kedves és segítőkész volt! Szép, tágas szobát kaptunk. A reggeli is választékos és ízletes volt. Bármikor visszatérnénk, nagyon elégedettek voltunk!
A reggeliző helyiség elég pici volt. A fürdőkád mellett kifolyt a víz zuhanyzásnál.
A reggeliző helyiség elég pici volt. A fürdőkád mellett kifolyt a víz zuhanyzásnál.
8
Diana
Дата отзыва: 25 апреля 2026
It’s a really central hotel, and comfortable to come and sleep after a long day of walking in Hanoi.
It’s a bit noisy if you get the side facing the street, and the sheets weren’t super clean but I mentioned to the staff and they took it very seriously about improving this.
10
이
Дата отзыва: 23 апреля 2026
Near to Hoan Koem
Warm reception from hoteliers
Old but clean
Thin wall (can hear all the noises)
Thin wall (can hear all the noises)
10
Christine_pike
Дата отзыва: 22 апреля 2026
Location is great. Friendly and helpful staff. Good options for breakfast. Clean and beautiful rooms. My stay was upgraded due to an issue with the aircon which I appreciated very much.
4
Sol
Дата отзыва: 21 апреля 2026
The staff was nice and the beds were comfortable
The room was a lot smaller than in the photos. The bathroom wasn't nice. The wifi doesn't work at all. And the breakfast wasn't really good.
The room was a lot smaller than in the photos. The bathroom wasn't nice. The wifi doesn't work at all. And the breakfast wasn't really good.
10
Dupont
Дата отзыва: 19 апреля 2026
Le personnel est super agréable, les chambres sont grandes et propres. L'emplacement est parfait !
Les petits déjeuners sont variés, il y a le choix.
Service pour laver le linge.
10
Benoit
Дата отзыва: 19 апреля 2026
propreté, confort, accueil situation tout au top
rien
rien
8
Miguel
Дата отзыва: 18 апреля 2026
Localização no Old Quarter, funcionários prestaveis a ajudar com transporte para autocarro e pequeno almoço agradável. Quarto silencioso.
Temperatura do quarto.
Temperatura do quarto.
9
Elise
Дата отзыва: 17 апреля 2026
La gentillesse et la disponibilité des personnes l'accueil
la localisation, on peut tout faire à pied
hôtel confortable et propre
chambre sans balcon la salle du petit déjeuner très petite
chambre sans balcon la salle du petit déjeuner très petite
7
M
Дата отзыва: 15 апреля 2026
Świetna lokalizacja w starym centrum Hanoi, bardzo pomocna obsługa. Śniadania ok, może nie największy wybór, ale ciepłe opcje na zamówienie - zdecydowanie na plus
Jak w większości miejsc w Wietnamie - jest dość głośno, słychać zarówno ulicę jak i trzeszczącą podłogę u sąsiadów. Przydałoby się również odświeżyć pokoje, bo choć jest czysto to widać już zużycie hotelu.
Jak w większości miejsc w Wietnamie - jest dość głośno, słychać zarówno ulicę jak i trzeszczącą podłogę u sąsiadów. Przydałoby się również odświeżyć pokoje, bo choć jest czysto to widać już zużycie hotelu.
8
Noémi
Дата отзыва: 14 апреля 2026
La localisation est vraiment parfaite !
L’hôtel est bien et les équipements sont satisfaisants.
La salle du petit déjeuner est exiguë. La climatisation que nous avons peiné à régler (télécommande peu fonctionnelle/vétuste)
La salle du petit déjeuner est exiguë. La climatisation que nous avons peiné à régler (télécommande peu fonctionnelle/vétuste)
10
Benoit
Дата отзыва: 14 апреля 2026
Superbe accueil, chambre grande, propre et pratique, très bien placé pour visiter Hanoï
Rien
Rien
10
Thayza
Дата отзыва: 12 апреля 2026
Recebi o melhor atendimento que já havia recebido em um hotel. Funcionários maravilhosos e atenciosos. Ao sabarem que iria realizar o check-out pela madrugada prepararam um lanchinho para que eu tomasse café da manhã. Achei de uma dalicadeza sem tamanho. A região é perfeita para sentir a atmosfera vibrante de Hanói! Fui embora triste pois queria ter ficado mais dias, mas com a certeza que voltarei e com certeza ficarei neste hotel novamente!
O cortina blackout do meu quarto era um pouco pequena e permitia que a luz entrasse. Seria interessante apenas esse ajuste, mas nada que desabone a minha hospedagem maravilhosa.
O cortina blackout do meu quarto era um pouco pequena e permitia que a luz entrasse. Seria interessante apenas esse ajuste, mas nada que desabone a minha hospedagem maravilhosa.
9
Anouk
Дата отзыва: 12 апреля 2026
Super hulpvol personeel, uitstekende locatie, superior kamers zijn heel fijn en hebben een leuk uitzicht op het balkon.
Standaard kamers zijn eigenlijk niet de moeite waard, gelukkig voor een upgrade gekozen. Ontbijt mocht meer variatie
Standaard kamers zijn eigenlijk niet de moeite waard, gelukkig voor een upgrade gekozen. Ontbijt mocht meer variatie
10
Prithvi
Дата отзыва: 12 апреля 2026
Neat rooms. Great location. And the staff were the best. Lily and team were the absolute gems. Surprised my mom with cake when they found out it’s her bday. Thanks a ton guys
10
Antonia
Дата отзыва: 11 апреля 2026
Lovely clean rooms, great location and great value. The staff were AMAZING. Anna was so helpful and sat with me for ages helping me plan my trip in Vietnam and booked everything for me.
When my son was taken ill, the staff were so kind and caring and being a single mum, their help was invaluable. Thank you for everything. I will never forget your kindness.
Nothing
Nothing
8
Melanie
Дата отзыва: 11 апреля 2026
Hervorzuheben ist auf jeden Fall das große Zimmer, das sehr freundliche und hilfsbereite Personal (vor allem am Empfang) und die gute Lage. Auch der Shuttle vom Flughafen wurde super organisiert und es lief alles reibungslos.
Unser Zimmer war etwas hellhörig und leider auch nicht ganz sauber, vor allem das Bad. Allgemein war die Ausstattung schon etwas älter. Alles kein Problem, sollte man nur vielleicht vorher wissen :)
Unser Zimmer war etwas hellhörig und leider auch nicht ganz sauber, vor allem das Bad. Allgemein war die Ausstattung schon etwas älter. Alles kein Problem, sollte man nur vielleicht vorher wissen :)
10
Alizée
Дата отзыва: 10 апреля 2026
Tout était parfait dans ce logement : literie confortable, chambres spacieuses avec frigo, conseils géniaux etc.
5
Abby
Дата отзыва: 09 апреля 2026
Lovely staff & great location
Unfortunately our room had a terrible smell in it. We did mention it to reception and they were very lovely & offered to help but unfortunately it didn’t get better until our last night and this had a huge impact on our stay. They breakfast room is tiny and you will have to wait for a table which can be uncomfortable for other guests
Unfortunately our room had a terrible smell in it. We did mention it to reception and they were very lovely & offered to help but unfortunately it didn’t get better until our last night and this had a huge impact on our stay. They breakfast room is tiny and you will have to wait for a table which can be uncomfortable for other guests
10
Rosanaaf
Дата отзыва: 08 апреля 2026
Hanoi Chic Boutique Hotel foi uma excelente escolha. Adoramos nosso quarto, as camas eram muito confortáveis e o banheiro impecável. A equipe do hotel é maravilhosa, nos ajudaram com tudo que precisamos. Ficaríamos aqui novamente sem pensar duas vezes.
Tudo certo!
Tudo certo!
8
Stéphanie
Дата отзыва: 07 апреля 2026
Situé dans le vieux quartier d'Hanoï, à proximité du lac Hoan Kiem et de la cathédrale St Joseph.
Gentillesse et serviabilité du personnel, principalement Anna à la réception.
Nous avions réservé une chambre avec balcon, ce qui était bien sympa pour profiter de l'animation des rues sans en avoir la contrainte, la ville d'Hanoï étant très bruyante!
Demande satisfaite pour avoir une chambre à un étage supérieur! et l'hôtel possède un ascenseur.
Petit déjeuner très correct avec un choix varié.
Lit immense mais seulement 2 malheureux oreillers!
La taille de la salle de bain et sa fonctionnalité, comparée à la grandeur de la chambre. La chambre et la salle de bain étaient très propres mais le nettoyage des tours de fenêtre et de la porte qui donne sur le balcon sont à revoir: très poussiéreux, voire sales! ainsi que la balcon par lui même! La taille de la salle du petit déjeuner qui est vite bondée aux horaires de grande affluence!
La taille de la salle de bain et sa fonctionnalité, comparée à la grandeur de la chambre. La chambre et la salle de bain étaient très propres mais le nettoyage des tours de fenêtre et de la porte qui donne sur le balcon sont à revoir: très poussiéreux, voire sales! ainsi que la balcon par lui même! La taille de la salle du petit déjeuner qui est vite bondée aux horaires de grande affluence!
10
A
Дата отзыва: 07 апреля 2026
Super friendly attentive staff. Great location.
Had superior room with Juliet balcony looking over the intersection. Sat there at night watching the world go by.
10
Francesca
Дата отзыва: 05 апреля 2026
E' stato tutto al top complimenti ad Anna ed al suo staff
Nulla
Nulla
9
Klara
Дата отзыва: 03 апреля 2026
Sehr herzliches, freundliches Personal. Super Lage. Geräumiges Zimmer. Frisches Obst beim Frühstücksbuffet.
Aus den Abflüssen im Bad hat es morgens oder wenn man Wasser laufen lassen hat, richtig schlimm gerochen. Die Reinigungskraft hat unser Zimmer immer gut ausgeräuchert, sodass der Geruch weg ging, aber sobald man den Wasserhahn benutzt hat, kam wieder dieser schlimme Geruch. Wenn man mit Karte bezahlt kommen 3 % Bankgebühren hinzu. Ich empfehle eine Barzahlung. Das Bargeld würde ich aus dem Anreiseland mitnehmen und bei einem Goldschmied wechseln, hier bekommt man oft mehr Geld als der aktuelle Kurs beträgt. Wir waren hier Công ty vàng bạc Quốc Trinh in dieser Straße 27-29 P. Hà Trung, Hàng Bông, Hoàn Kiếm, Hà Nội, Vietnam.
Aus den Abflüssen im Bad hat es morgens oder wenn man Wasser laufen lassen hat, richtig schlimm gerochen. Die Reinigungskraft hat unser Zimmer immer gut ausgeräuchert, sodass der Geruch weg ging, aber sobald man den Wasserhahn benutzt hat, kam wieder dieser schlimme Geruch. Wenn man mit Karte bezahlt kommen 3 % Bankgebühren hinzu. Ich empfehle eine Barzahlung. Das Bargeld würde ich aus dem Anreiseland mitnehmen und bei einem Goldschmied wechseln, hier bekommt man oft mehr Geld als der aktuelle Kurs beträgt. Wir waren hier Công ty vàng bạc Quốc Trinh in dieser Straße 27-29 P. Hà Trung, Hàng Bông, Hoàn Kiếm, Hà Nội, Vietnam.
10
Kimberley
Дата отзыва: 27 марта 2026
Anna at front desk was lovely,
And very helpful. Enjoyed our stay , everything very good .
8
Elise
Дата отзыва: 26 марта 2026
L'emplacement, la gentillesse et l'efficacité du personnel
Le style de l'hôtel
La chambre confortable avec le balcon
Pas grand chose à part le wifi instable
Pas grand chose à part le wifi instable
7
William
Дата отзыва: 24 марта 2026
Very central location and easy to stay. Room was clean and had everything we needed.
Our room didn’t have a window which we didn’t know before our stay. The breakfast room was also very small so we had to wait for a table to become free.
Our room didn’t have a window which we didn’t know before our stay. The breakfast room was also very small so we had to wait for a table to become free.
10
Francesca
Дата отзыва: 24 марта 2026
Simplemente todo las personas que trabajan son muy amables nos ayudaron muchísimo
Nada
Nada
9
Laura
Дата отзыва: 24 марта 2026
Budget price, staff were extremely helpful and went out of their way to help us arrange travel plans. Room was clean and tidy. Breakfast options cooked fresh to order.
Our room was compact due to budget price. Some light coming from outside due to thin blinds.
Our room was compact due to budget price. Some light coming from outside due to thin blinds.
8
Helen
Дата отзыва: 23 марта 2026
The location was great and the staff were very helpful and friendly
10
Philipp
Дата отзыва: 21 марта 2026
Alles
Das Frühstück war unterdurchschnittlich
Das Frühstück war unterdurchschnittlich
8
Christine
Дата отзыва: 20 марта 2026
Le petit déjeuner était copieux
Le personnel est au petit soin et très gracieux
La situation géographique est idéale
La chambre est un peu petite Le parquet est abîmé à un endroit
La chambre est un peu petite Le parquet est abîmé à un endroit
9
Bente
Дата отзыва: 18 марта 2026
Virkelig sødt og meget hjælpsomt personale. Beliggenheden har perfekt. Smukt indrettet reception.
Vores hjørneværelse havde god udsigt, men der var meget støj.
Vores hjørneværelse havde god udsigt, men der var meget støj.
10
Laetitia
Дата отзыва: 17 марта 2026
Parfaitement placé : à la fois au calme et proche pour visiter à pied
Le personnel est exceptionnellement attentionné et gentil
Très bonne literie
Confort et propre
Si je retourne à Hanoï j’y retournerai
Ils nous ont aidé à récupérer nos bagages qui n’étaient pas arrivés à Hanoï en même temps que nous en un temps record 🙏🏻
Rien
Rien
9
Krzysztof
Дата отзыва: 14 марта 2026
Perfect location, helpful reception service, simple but quite tasty breakfast.
No clear information that room has a “fake window”instead of real window.
No clear information that room has a “fake window”instead of real window.
9
Krzysztof
Дата отзыва: 14 марта 2026
Lokalizacja hotelu oraz bardzo miły i uczynny personel.
Pokoje bez okien, ale cóż - taka śródmiejska lokalizacja wymusiła zapewne projekt budynku.
Pokoje bez okien, ale cóż - taka śródmiejska lokalizacja wymusiła zapewne projekt budynku.
7
Izabela
Дата отзыва: 12 марта 2026
Pani recepcjonistka była cudowna i bardzo pomocna, lokalizacja top.
Bardzo małe pokoje i ubogie śniadania.
Bardzo małe pokoje i ubogie śniadania.
9
Doreen
Дата отзыва: 12 марта 2026
The friendliness and helpfulness of the staff.
No window in our room
No window in our room
8
Hadar
Дата отзыва: 11 марта 2026
Breakfast was very nice. Located in the heart of the old quarter.
All the hotels we stayed in Hanoi were overrated in Booking compared to how I would rate them and were disappointing. The hotel is OK but the room was small and the was not as nice as in the pictures
All the hotels we stayed in Hanoi were overrated in Booking compared to how I would rate them and were disappointing. The hotel is OK but the room was small and the was not as nice as in the pictures
1
Julie
Дата отзыва: 10 марта 2026
Le petit déjeuner
Très mauvaise expérience du début à la fin. Nous arrivons tard, on nous conduit dans la chambre (chambre sans fenêtre vers l’extérieur), elle était rester ouverte pour être aérer. Sur les draps et l’oreiller des poils d’un chat qui avait dû squatter là un bon moment. On met en route la Clim, et la Clim fuit instantanément et abondamment sans interruption (il y avait déjà une serviette derrière, donc je penses que le problème était connu) On redescend à la réception. On nous fait changer de chambre pour une beaucoup plus spacieuse, mais donnant sur l’avant (fort bruyant). Mais on est contente. On rechangera le lendemain pour une autre chambre qui donne sur l’arrière. Elle sera encore mieux (pas de bruit). Après avoir expérimenté 3 chambres on peut aussi se rendre compte que toutes les photos sur booking font photoshopé par rapport à la réalité. C’est pas aussi confortable que peut laisser nous faire croire les photos. Mais on relativise car elles sont propre et le petit déjeuner est plus que parfait. Et les employés sont très avenant. C’est au check-out qu’on a encore une mauvaise surprise. On nous annonce au moment de payer que si on veut payer par carte, ils rajouteront 3% du montant total sur la facture. Comme nous sommes restées 3 nuits. Ça fait beaucoup en plus. Ça a était compliqué de trouver un distributeur sans frais de banque. On laisse nos bagages à l’hôtel et revient qqs heures plus tards avec le montant exacte en main (J’avais trié mes billets avant et heureusement). La femme compte et me dit qu’il manque. Elle me tends la facture avec une autre feuille au dessus (qui cache la moitié de la facture) je vois juste un montant entouré. Elle recompte devant moi. On échange des billets, puis au bout d’un moment je me dis mais c’est pas le montant que je devais payer. Et lui dit c’est pas normal. Et là, elle se penche sur la facture écarte la première feuille qui cachait la facture et s’excuse. En bref, je ne veut pas accuser.
Très mauvaise expérience du début à la fin. Nous arrivons tard, on nous conduit dans la chambre (chambre sans fenêtre vers l’extérieur), elle était rester ouverte pour être aérer. Sur les draps et l’oreiller des poils d’un chat qui avait dû squatter là un bon moment. On met en route la Clim, et la Clim fuit instantanément et abondamment sans interruption (il y avait déjà une serviette derrière, donc je penses que le problème était connu) On redescend à la réception. On nous fait changer de chambre pour une beaucoup plus spacieuse, mais donnant sur l’avant (fort bruyant). Mais on est contente. On rechangera le lendemain pour une autre chambre qui donne sur l’arrière. Elle sera encore mieux (pas de bruit). Après avoir expérimenté 3 chambres on peut aussi se rendre compte que toutes les photos sur booking font photoshopé par rapport à la réalité. C’est pas aussi confortable que peut laisser nous faire croire les photos. Mais on relativise car elles sont propre et le petit déjeuner est plus que parfait. Et les employés sont très avenant. C’est au check-out qu’on a encore une mauvaise surprise. On nous annonce au moment de payer que si on veut payer par carte, ils rajouteront 3% du montant total sur la facture. Comme nous sommes restées 3 nuits. Ça fait beaucoup en plus. Ça a était compliqué de trouver un distributeur sans frais de banque. On laisse nos bagages à l’hôtel et revient qqs heures plus tards avec le montant exacte en main (J’avais trié mes billets avant et heureusement). La femme compte et me dit qu’il manque. Elle me tends la facture avec une autre feuille au dessus (qui cache la moitié de la facture) je vois juste un montant entouré. Elle recompte devant moi. On échange des billets, puis au bout d’un moment je me dis mais c’est pas le montant que je devais payer. Et lui dit c’est pas normal. Et là, elle se penche sur la facture écarte la première feuille qui cachait la facture et s’excuse. En bref, je ne veut pas accuser.
10
Persa
Дата отзыва: 10 марта 2026
Everything was perfect! The location is in the heart of the old quarter and Walking distance from everything. The staff was extremely helpful and helped us arrange our whole stay in Hanoi, and not just our accommodation. I really recommend this hotel !
9
Maria
Дата отзыва: 10 марта 2026
La ubicación es muy buena. Está cerca de todo pero en una zona tranquila. La habitación (con balcón) estaba muy bien, aunque el baño necesitaba una reforma. La cama muy cómoda. El desayuno estaba bien, de calidad, le añadiria más variedad. El trato era muy amable
Nada
Nada
10
Christel
Дата отзыва: 08 марта 2026
Les échanges par mail et les conseils en amont ont été très utiles pour organiser mon voyage. Un grand merci à Anna pour sa patience. Très bon accueil, hôtel très bien situé. Petit déjeuner très varié et différents tous les matins. Très arrangeants pour garder vos bagages gratuitement. Je recommande.
Rien
Rien
10
Samuel
Дата отзыва: 06 марта 2026
Hotel bien placé dans le centre mais au calme. Personnels très sympathiques. Les chambres sont confortables même si les 2 que nous avions n avaient pas de fenetre.... Bon petit-dejeuner.
8
Michaela
Дата отзыва: 06 марта 2026
Personál, umístění hotelu
Pokoj měl okno na chodbu a na sprchové hlavici byla plíseň.
Pokoj měl okno na chodbu a na sprchové hlavici byla plíseň.
9
Lollo_oh
Дата отзыва: 05 марта 2026
Der freundliche Empfang und die fürsorgliche Mitarbeiterin. Die Frühstücksoptionen und auch der urige Ausblick von unserem Balkon. Das Zimmer war zudem sehr groß!
Alles in allem ein solides Haus mit allem was man für einen Aufenthalt in der Altstadt braucht!
Alles in allem ein solides Haus mit allem was man für einen Aufenthalt in der Altstadt braucht!
8
Charlotte
Дата отзыва: 04 марта 2026
L'accueil du personnel était extrêmement agréable. Toujours souriant et prêt à aider. Un vrai plaisir.
L'emplacement est parfait car dans une rue assez calme et pourtant au centre de la ville.
Si je reviens à Hanoï, je reviendrai dans cet hôtel.
Pas mal de poussière mais peut être n'avons nous simplement pas eu de chance
Pas mal de poussière mais peut être n'avons nous simplement pas eu de chance
8
Roman
Дата отзыва: 04 марта 2026
zentrale Lage, freundliches Empfangspersonal
Frühstück/ Frühstücksraum
Frühstück/ Frühstücksraum
10
Virginie
Дата отзыва: 03 марта 2026
L'hôtel est bien situé, les chambres sont propres et confortables, le personnel est très gentil et serviable.
Ils ont organisé notre transfert sur Ninh Binh.
Ras
Ras
10
Loïc
Дата отзыва: 02 марта 2026
L’hôtel est idéalement situé dans Hanoi. Le personnel est charmant et a l’écoute. Bon petit déjeuner qui varie chaque jour.
8
Marek
Дата отзыва: 02 марта 2026
Duży, przestronny pokój z niewielkim balkonem i wygodnymi łóżkami. Bardzo sympatyczna obsługa, zwłaszcza Panie na recepcji które były pomocne w każdej kwestii.
Trochę ciemny i ponury pokój, śniadania monotonne i niewielki wybór.
Trochę ciemny i ponury pokój, śniadania monotonne i niewielki wybór.
9
Dean
Дата отзыва: 01 марта 2026
The staff were super helpful in arranging excursions, taxis etc. the location was really good for what we wanted, being in the old town and getting to really feel the vibe of this busting city.
Not anything to complain about at all.
Not anything to complain about at all.
8
Eli
Дата отзыва: 28 февраля 2026
Very convenient location, very friendly staff and nice AC and bed
Bit run down and damp in the room. Slightly antiquated building and furnishing style.
Bit run down and damp in the room. Slightly antiquated building and furnishing style.
8
Pip
Дата отзыва: 28 февраля 2026
Locatie en personeel uitstekend . Ze helpen met alles !
Ontbijt viel wat tegen .
Ontbijt viel wat tegen .
8
Ž
Дата отзыва: 23 февраля 2026
The hotel has an excellent location right in the heart of Hanoi’s Old Quarter. The staff were very friendly and welcoming.
The bathroom had some water leakage, and the shower curtain wasn’t fully effective at containing it. Our room faced a busy street, so there was noticeable noise at night from traffic and scooters, as well as occasional elevator sounds. With some minor improvements in these areas, the stay could be even more comfortable.
The bathroom had some water leakage, and the shower curtain wasn’t fully effective at containing it. Our room faced a busy street, so there was noticeable noise at night from traffic and scooters, as well as occasional elevator sounds. With some minor improvements in these areas, the stay could be even more comfortable.
7
Anastasiya
Дата отзыва: 20 февраля 2026
Отличное расположение, приятный в общении персонал, аутентичный интерьер
В первый день белье постельное было со следами крови
В первый день белье постельное было со следами крови
9
Falkner
Дата отзыва: 19 февраля 2026
The price is perfect for a hotel in the heart of Hanoi. Staff are really friendly, welcoming and helpful! The room is pretty cute and the bathroom has everything one needs.
8
Lois
Дата отзыва: 18 февраля 2026
The staff were all so friendly and happy to help. The hotel is very cute, great location in the old town and we enjoyed breakfast and the view from the dining room.
Our room was fine, but perhaps a little tired. I also don’t think it was totally well ventilated, but once we put the aircon on it felt much better.
Our room was fine, but perhaps a little tired. I also don’t think it was totally well ventilated, but once we put the aircon on it felt much better.
8
Federico
Дата отзыва: 17 февраля 2026
Staff super gentile
Ottima posizione in centro
Buona colazione, varia
Prezzo alto, ben sopra la media, ma la camera non è così speciale. La definirei “standard” e molto diversa dalle foto. Non ottima insonorizzazione.
Prezzo alto, ben sopra la media, ma la camera non è così speciale. La definirei “standard” e molto diversa dalle foto. Non ottima insonorizzazione.
10
Mathieu
Дата отзыва: 16 февраля 2026
Le personnel est exceptionnellement attentionné et serviable. Les demoiselles de la réception ont été adorables. Mon bagage ne m'a pas suivi en vol, je l'ai reçu 2 jours plus tard et elles ont gentiment gérer le souci avec la compagnie pour échanger plus facilement en vietnamien. Elles font des recommandations si nécessaire sur les choses a faire dans le coin.
La chambre est bien, propre, bien nettoyée tous les jours. Le seul bemol était l'absence de fenêtre sur l'extérieur.
Le petit déjeuner est simple mais avec des variantes tous les jours.
L'hôtel est dans le centre du Vieux quartier d'Hanoï, situation au top!!!
RIEN A DIRE!!!!
RIEN A DIRE!!!!
9
Georgina
Дата отзыва: 15 февраля 2026
Staff, location and communication
Window to hallway
Window to hallway
10
Krzysztof
Дата отзыва: 14 февраля 2026
Bardzo pomocna i miła obsługa hotelu ,panie w recepcji oraz obsługa naprawdę na wysokim poziomie ,sam hotel w odpowiednim miejscu do zwiedzania miasta ,czysty. Zdecydowanie polecam
10
Klaudia
Дата отзыва: 13 февраля 2026
Bardzo miła i pomocna obsługa. Przestronny pokój. Dobre śniadania. Świetna lokalizacja
9
Christelle
Дата отзыва: 11 февраля 2026
Très bonne literie avec lit plus de 2 m de large.
Situation idéale dans le vieux quartier d’Hanoi.
RAS
RAS
10
Grzegorz
Дата отзыва: 10 февраля 2026
The staff is exceptionally polite, friendly and informative 👍 They make you feel that you are in the right hands 😃 Food cooked very well and yummy 😋
10
Anita
Дата отзыва: 10 февраля 2026
Great staff-friendly,always very helpful.
Great location,easy to walk all over.
Clean rooms.
Nice included breakfasts.
Value for money
Nothing I didn’t like.
Nothing I didn’t like.
10
Asma
Дата отзыва: 09 февраля 2026
L emplacement. Le personnel, chambre confortable
Le bruit vu sa situation dans le vieux quartier de hanoi , mais on a pu dormir
Le bruit vu sa situation dans le vieux quartier de hanoi , mais on a pu dormir
10
Ondrej
Дата отзыва: 06 февраля 2026
The location is great to explore Old Quarter. There is plenty of everything around. The room was clean, comfy enough, look little bit better on photos but in general you will not be disappointed. The best are the people working here, very nice and very helpful and always smiling :-)
8
Francisco
Дата отзыва: 05 февраля 2026
Hotel dans le centre de la vieille ville d d'hanoi chambre très grande un peu vieillotte assez bruyant mais propre petit petit-déjeuner copieux salé sucré par contre salle des petits petits-déjeuners un peu petite. Personnel très aimable et aux petits soins .l hotel affiche un quatre étoiles mais qui n a rien d un 4 étoiles.
9
Deo
Дата отзыва: 05 февраля 2026
Wonderful staff. Good facilities. Central Location.
A little congested area. Tough to get too because of excessive and indisciplined traffic and small roads.
A little congested area. Tough to get too because of excessive and indisciplined traffic and small roads.
10
Nika
Дата отзыва: 05 февраля 2026
First of all: the staff was incredible! Each one of them really made us feel at home. They even ordered a cake for us as it was someone's birthday! Very very kind of them! They were caring and made sure we had all the information and transport we needed.
Location was PERFECT, walking distance to all the things in the old quarter, surrounded by shops, restaurants and the night market during the weekend.
The rooms were comfortable and cleaned daily. There were also a lot of breakfast choices! :-). We would recommend this hotel to everyone visiting Hanoi.
We had interior rooms that could feel quite stuffy. We fixed it by keeping the door open sometimes to air the place.
We had interior rooms that could feel quite stuffy. We fixed it by keeping the door open sometimes to air the place.
9
Andrej
Дата отзыва: 04 февраля 2026
Great location, friendly sraff
Breakfast was good, could be more options
Breakfast was good, could be more options
9
Tarmo
Дата отзыва: 30 января 2026
We liked everything. Maybe breakfast wasnt the best but it wasnt big deal for us . Very friendly and helpful staff, great location .
10
Steve
Дата отзыва: 29 января 2026
Our room was clean, bed was big & comfortable & the staff were very friendly & helpful.
Good location.
8
Ivan
Дата отзыва: 27 января 2026
Видели этот отель в одном из видео блогов. Живёшь прям в центре старого города, доступность удобная - до основных точек можно дойти пешком. Рядом есть продуктовый магазин, рестораны,кафешки.
На самом деле номера староваты, но всё необходимое есть. Тапочки не одноразовые, завтраки в небольшой комнате на верхнем этаже.
На самом деле номера староваты, но всё необходимое есть. Тапочки не одноразовые, завтраки в небольшой комнате на верхнем этаже.
8
Leoniza
Дата отзыва: 20 января 2026
Customer service, friendly and helpful staff
Nothing
Nothing
10
Daowaree
Дата отзыва: 19 января 2026
ทำเลดีเยี่ยม พนักงานเป็นมิตร ยิ้มแย้ม เอาใจใส่ลูกค้า อาหารเช้าดี
ไม่มีพื้นที่ส่วนกลางของโรงแรม.
ไม่มีพื้นที่ส่วนกลางของโรงแรม.
10
D
Дата отзыва: 18 января 2026
We loved our stay at Chic Boutique Hotel. Anna and her staff were friendly, helpful and went out of their way to ensure our comfort. The breakfast was delicious and there was a lot of variety.
7
Rameshg
Дата отзыва: 16 января 2026
Location was very central
Cleanliness, quality of rooms is average, not worth the money
Cleanliness, quality of rooms is average, not worth the money
10
Grainne
Дата отзыва: 16 января 2026
Lovely staff, beautiful room. Really enjoyed our stay.
9
Leppik
Дата отзыва: 15 января 2026
Amazing location - right in the middle of Hanoi old town! Staff was welcoming with a big smile and suggested popular attractions what to visit. Room was clean
Humid in the room. Would like more diverse breakfast
Humid in the room. Would like more diverse breakfast
6
Erin
Дата отзыва: 15 января 2026
Very helpful when construction noise was a problem. Moved us to another room and it was better. Nice helpful staff
Standard and superior rooms are very small. Should buy up to Family room for a decent size. Hotel rooms are showing their age. Breakfast is not great.
Standard and superior rooms are very small. Should buy up to Family room for a decent size. Hotel rooms are showing their age. Breakfast is not great.
10
Qian
Дата отзыва: 15 января 2026
Location is perfect.
Short walk to the lake and surrounded by many local eateries.
The room with a Balcony is quite big. Able to allow 3x 30 inches suitcases to open all at once with plenty space for moving around within the room for 3 adults.
Shower water pressure/hot water also very strong.
Although the street looks narrow on Google map, Taxi and tour bus able to make their way in to pick up/drop off at hotel main entrance door step with no issues.
None- all good for the price
None- all good for the price
7
Rameshg
Дата отзыва: 13 января 2026
It was generally a nice stay. The hotel is very centrally located. Staff are helpful.
The higher cost associated with the balcony is not worth it.
The higher cost associated with the balcony is not worth it.
9
Sergio
Дата отзыва: 12 января 2026
Nos ofrecieron una habitación superior por un pequeño extra, lo cual fue un gran acierto, ya que era mucho más grande y exterior. La ubicación es perfecta, en pleno centro de Hanoi y cerca de todo. Además, nos dejaron dejar las maletas antes de la hora de entrada, lo cual fue muy conveniente. La atención al cliente también fue excelente.
El desayuno es a la carta, lo que está bien, pero podría tener más opciones o ser más variado. Con una pequeña reforma el hotel seria de 10.
El desayuno es a la carta, lo que está bien, pero podría tener más opciones o ser más variado. Con una pequeña reforma el hotel seria de 10.
10
Simone
Дата отзыва: 11 января 2026
Perfekte Lage mitten in der Stadt – viele Sehenswürdigkeiten und Attraktionen lassen sich direkt zu Fuß oder per Rikscha erkunden. Das Personal war sehr freundlich, aufmerksam und zuvorkommend. Das Frühstücksbuffet war gut und bot einen angenehmen Start in den Tag.
10
Marco
Дата отзыва: 09 января 2026
The staff was super kind and supportive, the room and location were perfect
8
Pierre
Дата отзыва: 08 января 2026
Très bien placé. Nous avons pu tout visiter à pieds.
Personnel accueillant et serviable. Pour réserver le transport pour Sapa par exemple.
Petit déjeuner satisfaisant.
La salle de petit déjeuner n’est pas très grande. Mais nous avons toujours trouvé une place.
La salle de petit déjeuner n’est pas très grande. Mais nous avons toujours trouvé une place.
8
Kathrin
Дата отзыва: 07 января 2026
Sehr hilfsbereites, freundliches Personal. Gute Ausstattung. Leckerrs Frühstück.
10
Manish
Дата отзыва: 07 января 2026
Staff was very helpful. JASMINE and ANNA were great!
10
Yusuke
Дата отзыва: 06 января 2026
スタッフの対応が素晴らしく（チェックアウト後も次の宿に移動するまで荷物を預かってくれて大助かり）、ロケーションも中心地にもかかわらず騒がしくない丁度良い場所で良かった。
おそらく隣の建物が早朝から工事をしておりその音で眠れなかった。
おそらく隣の建物が早朝から工事をしておりその音で眠れなかった。
8
Maritza
Дата отзыва: 05 января 2026
Great location - spas, popular restaurants, shopping are all at your doorstep. It's on a busy street but I was surprised that my room wasn't noisy during the night. The staff was SOO friendly and welcoming. I was in Hanoi for a couple of days before doing the Ha Giang Loop and this was a perfect location to get all my bits for the trip and enjoy some really lovely food.
The room is basic, but I was expecting this. This isn't a luxury hotel but will do for a couple of nights.
The room is basic, but I was expecting this. This isn't a luxury hotel but will do for a couple of nights.
10
Tree
Дата отзыва: 05 января 2026
Erg vriendelijke medewerkers. Heel behulpzaam en gastvrij. Daarnaast was het erg schoon en een heerlijk ontbijt.
Alles was prima.
Alles was prima.
10
Isabella
Дата отзыва: 05 января 2026
Very clean, great breakfast and lovely staff!
Nothing all was great!
Nothing all was great!
10
Tonzmura
Дата отзыва: 02 января 2026
スタッフの皆さんはとてもフレンドリーですぐに対応してくれた。
騒音で部屋の変更をお願いした時も年末年始にもかかわらず笑顔で対応してくれました。
ベトナム語が分からない私にも気さくに声を掛けて、？？な顔をするとスマホを取り出し翻訳ソフトで分かるようにしてくれました。宿泊に心配はありませんでした。
初めに案内してもらった部屋が夜中の騒音でろくに眠れなかった。 ここは旧市街中心からは少し離れているとは言え、ハノイのバイク音とクラクション、人の騒ぐ声などカオスなハノイの 騒音からは避けて通れない地区のため覚悟が必要。騒音に敏感な人はもっと高級なホテルにすることをお勧めします。 逆にカオスなハノイを体感したい方には、便利な場所にあるので良いと思います。 旧市街ではこのホテルだけのことでは無いと思います。
初めに案内してもらった部屋が夜中の騒音でろくに眠れなかった。 ここは旧市街中心からは少し離れているとは言え、ハノイのバイク音とクラクション、人の騒ぐ声などカオスなハノイの 騒音からは避けて通れない地区のため覚悟が必要。騒音に敏感な人はもっと高級なホテルにすることをお勧めします。 逆にカオスなハノイを体感したい方には、便利な場所にあるので良いと思います。 旧市街ではこのホテルだけのことでは無いと思います。
10
Indraneel
Дата отзыва: 02 января 2026
Very good property
Nothing - I liked everything
Nothing - I liked everything
8
Huyen
Дата отзыва: 02 января 2026
The staffs were excellent and helpful. The receptionist was so helpful. I simply asked for a restaurant recommendation and she promptly made reservation for me. We had an amazing dinner and so smoothly which all thx to her effort. Their service made up for cleanliness issue of the facility.
The hallway, elevator and shared area are not upkeep. There was unpleasant smell.
The hallway, elevator and shared area are not upkeep. There was unpleasant smell.
10
Didier
Дата отзыва: 01 января 2026
La situation géographique proche du centre
La gentillesse du personnel
10
Anna
Дата отзыва: 31 декабря 2025
Bin bereits vor dem Frühstück abgereist!
Sehr freundliches aufmerksames Personal
nichts
nichts
8
Désirée
Дата отзыва: 29 декабря 2025
The breakfast was very good, and the reception, cleaning and breakfast staff were all amazing. I admire their professionalism and dedication. The location is great, near shops, eateries, not far from musuems etc... A special thanks to Anna, Lily and all the other people who were attentive to our needs throughout the stay.
We booked 2 different rooms. We got 205, which was a perfect room and 505, which was less convenient due to the mold smell. However, we managed to have a good stay because we did not spend our day in the room.
We booked 2 different rooms. We got 205, which was a perfect room and 505, which was less convenient due to the mold smell. However, we managed to have a good stay because we did not spend our day in the room.
10
Désirée
Дата отзыва: 27 декабря 2025
Although room 205 is small, it is very cosy. Anyway, we knew that the room we booked was small and it was fine. We enjoyed our stay. The staff is amazing and really professional, from booking, check-in and check out, they were amazing. The breakfast is very good and all the staff there are professional too, courteous and warm welcoming. The cleaning staff were efficient ♥️
Thanks for the positive experience !
10
Junwoo
Дата отзыва: 25 декабря 2025
관광지 주변 위치 굿, 직원들 매우 친절+영어 잘함
생각보다 좁아서 3가족이 있기엔 좁았네요
생각보다 좁아서 3가족이 있기엔 좁았네요
7
Jessica
Дата отзыва: 24 декабря 2025
The large windows and the colonial design. Breakfast was in a quaint area of the roof- simple with good view of Hanoi's buidling scapes. Clean bathrooms and good heater. Provided breakfast bento when I had to leave early.
Friends are light sleeper so the noise from the road even at the highest level can be quite high at night. It also gets noisy early since breakfast is here so we can hear kitchen preparation and people coming up for food. Personally, my issue was definitely the lighting. Lightning was mostly harsh white instead of a nice warm white / orange vibe. Some lamps were also not working. I also wish that the bento was based on the order set options instead of a combination of the buffet food.
Friends are light sleeper so the noise from the road even at the highest level can be quite high at night. It also gets noisy early since breakfast is here so we can hear kitchen preparation and people coming up for food. Personally, my issue was definitely the lighting. Lightning was mostly harsh white instead of a nice warm white / orange vibe. Some lamps were also not working. I also wish that the bento was based on the order set options instead of a combination of the buffet food.
10
Plamen
Дата отзыва: 21 декабря 2025
Настаняването ми започна още от самолета, те се свързаха с мен за да подготвят посрещането ни. Всичко мина гладко, хотела е сърцето на стария град. Закуската е на пълно задоволителена. Благодаря Ви за идеалния престой 🙏
Нещо
Нещо
10
Chad
Дата отзыва: 20 декабря 2025
It was comfortable
It was a bit loud in the morning
It was a bit loud in the morning
10
Omer
Дата отзыва: 18 декабря 2025
The location was amazing, rooms were clean and the most important part is staff being so helpful and friendly. I will definitely come back and stay here!
10
Franziska
Дата отзыва: 17 декабря 2025
Das Zimmer war sehr schön und sauber! Wir wurden sehr warmherzig empfangen und das Personal ist super freundlich!
8
Anna
Дата отзыва: 17 декабря 2025
The rooms were large and spacious. And the manager was very nice and cared about us. We had an error with our booking and she was able to resolve the error with no issues.
The property is very small and not super modern
The property is very small and not super modern
9
Robert
Дата отзыва: 14 декабря 2025
Small hotel (as most are in the Old Quarters) that is super cute and the ideal place to really explore the vibe of the Old Quarters. Rooms are clean, comfortable and well appointed. An elevator makes it easier to lug your bags around. The included breakfast made it an easy start to the day and offered a buffet style with many choices (including fresh fruit) AND you got to choose a small item made to order (eg eggs or crepe). But the highlight was the staff: incredibly welcoming, excellent English and quick to resolve issues (for example, there was construction on the building next to them that was quite noisy - not their fault - but they spoke to them to remind them of when to start / stop).
Construction next door (not their fault)
Construction next door (not their fault)
8
David
Дата отзыва: 14 декабря 2025
La ubicación
No estaba bien insonorizado y bastante ruido por la noche, pero esto creo que será lo normal, las instalaciones limpias pero requieren una actualización, en nuestro caso no nos funcionó el agua caliente pero seguramente según nos comentaron fue puntual, nos compensaron quitando la comisión del 3% en el pago con tarjeta
No estaba bien insonorizado y bastante ruido por la noche, pero esto creo que será lo normal, las instalaciones limpias pero requieren una actualización, en nuestro caso no nos funcionó el agua caliente pero seguramente según nos comentaron fue puntual, nos compensaron quitando la comisión del 3% en el pago con tarjeta
10
Ingvild
Дата отзыва: 13 декабря 2025
Fint rom, god aircondition, veldig hyggelig å bli møtt av Lily i resepsjonen. Hun var veldig gjestfri og serviceinnstilt. Kjempesøt!
Ingenting. Alt bar bra!
Ingenting. Alt bar bra!
6
Agnes
Дата отзыва: 12 декабря 2025
Great location (although very noisy) and lovely staff.
The breakfast was quite disappointing in that some dishes did not look very fresh (eg. cold sliced meat curled up at the edges). The breakfast room was very small and the only access was to walk up steep stairs from the 5th floor to the 6th floor. The room itself was quite claustrophobic (small and too much furniture) although at night the curtains did not close properly and let a lot of street light in.
The breakfast was quite disappointing in that some dishes did not look very fresh (eg. cold sliced meat curled up at the edges). The breakfast room was very small and the only access was to walk up steep stairs from the 5th floor to the 6th floor. The room itself was quite claustrophobic (small and too much furniture) although at night the curtains did not close properly and let a lot of street light in.
9
Laura
Дата отзыва: 11 декабря 2025
Charmant petit hôtel dans le vieux Hanoï. Bien situé, avec une literie très très confortable ! Nous avons été bien accueillis et conseillés sur les lieux d'intérêt du quartier.
8
Geertrui
Дата отзыва: 11 декабря 2025
Toplocatie! Supervriendelijk en behulpzaam.
Prijs/kwaliteit klopt het plaatje.
9
А
Дата отзыва: 11 декабря 2025
Le personnel est d’une gentillesse rare
Petit soucis d’insonorisation mais on y dort bien quand même
Petit soucis d’insonorisation mais on y dort bien quand même
7
Lauro
Дата отзыва: 10 декабря 2025
Location is good, a a bit noisy.
Bathroom is old and impossible to take a shower and not having it flooded.
Bathroom is old and impossible to take a shower and not having it flooded.
8
Bubunpa
Дата отзыва: 10 декабря 2025
ロケーションが良かった。スタッフが皆とても親切だった。
Wi-Fiが少々遅いときがあった。
Wi-Fiが少々遅いときがあった。
10
Alex
Дата отзыва: 09 декабря 2025
Location is superb and the staff especially Ms. ANNA is so friendly and helpful with recommendations.
7
Faruk
Дата отзыва: 09 декабря 2025
Merkezi bir otel olması
Odalar küçük kahvaltı zayıf
Odalar küçük kahvaltı zayıf
10
Stephen
Дата отзыва: 09 декабря 2025
Location. Lovely staff. Large room with quaint decor. Good breakfast choice
.
.
8
Amalia
Дата отзыва: 06 декабря 2025
Nice staff, good location, good value for money, good breakfast with fresh fruit, fresh omlette
We booked 2 rooms, one was with street view (really nice and clean), the second one had a mold smell, although I didn’t see any mold in the room
We booked 2 rooms, one was with street view (really nice and clean), the second one had a mold smell, although I didn’t see any mold in the room
9
Hannah
Дата отзыва: 06 декабря 2025
Die Lage mitten in der Altstadt.
Der Lärm der Bauarbeiten in der Umgebung.
Der Lärm der Bauarbeiten in der Umgebung.
10
Josephine
Дата отзыва: 04 декабря 2025
A gorgeous hotel in the heart of Hanoi old quater, the staff Lily, Anna, Jasmine and Rose are so incredibly kind and helpful, and able to organize anything and recommend activities nearby. The rooms are lovely and very clean and the breakfast is delicious. This is my second time staying here and definitely won't be the last, highly recommend!
10
Yoshito
Дата отзыва: 04 декабря 2025
First, all staff are friendly and supportive. The location is good and convenient. The hotel is surrounded batch of restaurants, shops and cafés. Next to the hotel, there is Circle K, a convenience store. I also would like to mention breakfast. There are local Vietnamese specialities as well as Western dishes. Egg dishes can be served by order, as well as Vietnamese noodles.
I confidently recommend this hotel.
If prefer to stay at a luxury and fancy hotel, then this is not the case.
If prefer to stay at a luxury and fancy hotel, then this is not the case.
7
Noelia
Дата отзыва: 04 декабря 2025
Muy cómodo y limpio
El pasillo y la habitación olían a humedad
El pasillo y la habitación olían a humedad
10
Corinne
Дата отзыва: 04 декабря 2025
Ana était super....et sa collègue Lili aussi....très efficace et disponible...hôtel très bien placé....au calme ...bon servi e et belle décoration
Rien
Rien
9
Ettore
Дата отзыва: 04 декабря 2025
Cortesia , colazione e posizione
Camera senza finestra
Camera senza finestra
10
Pascaline
Дата отзыва: 03 декабря 2025
De bedden ze waren top en de kussen ook.
De vriendelijke mensen bij de receptie en de ontbijtzaal.
Het ontbijt was ook goed met alles wat jij zou willen van jus d'orange, pannekoeken, eieren op aanvraag.
Gewoon een top hotel.
Naast hotel een supermarkt
5
Jan
Дата отзыва: 28 ноября 2025
Staff was very friendly and willing to help
Extrem noise from restaurant in a 6th floor, so it was almost it possible to rest
Extrem noise from restaurant in a 6th floor, so it was almost it possible to rest
10
Ambra
Дата отзыва: 27 ноября 2025
Hotel situato nel pieno centro storico di Hanoi.
Vicinissimo a piedi alla train street ma anche ad altre diverse attrazioni.
Lo staff molto gentile e la camera pulita.
7
Lyndon
Дата отзыва: 27 ноября 2025
A really nice little hotel on a quiet street in Hanoi. Great breakfast, good location.
Ask for a room at the front. Some of the back and middle rooms smell of damp. and some of the rooms in the centre only have an internal window.
Ask for a room at the front. Some of the back and middle rooms smell of damp. and some of the rooms in the centre only have an internal window.
8
Lyndon
Дата отзыва: 27 ноября 2025
Our second stay. Definitely a good budget option if you are travelling with young children.
8
Lyndon
Дата отзыва: 27 ноября 2025
A great little hotel on a quiet street in the old quarter. Really helpful and friendly staff and a good breakfast.
some of the back rooms smell damp and some internal rooms don't have windows to the outdoors
some of the back rooms smell damp and some internal rooms don't have windows to the outdoors
7
Madlen
Дата отзыва: 26 ноября 2025
Das Hotel ist ruhig in einer Seitenstraße gelegen.
Das Frühstück war für den Preis okay. Ich hatte nur ein Strandardzimmer gebucht und daher kein Fenster. Dies sollte man wissen.
Das Personal war sehr freundlich und hat mir mit einigen Tipps weitergeholfen.
10
Gail
Дата отзыва: 26 ноября 2025
We used Chic Boutique as a base while we explored different areas of northern Vietnam. We time we stayed there, we were greetly warmed and treated with exceptional kindness and care. The entire staff were wonderful. We would stay there again and highly recommend it to other travelers.
10
Angela
Дата отзыва: 25 ноября 2025
Amazing staff, location, breakfast was varied each day, loved it.
9
Chan
Дата отзыва: 25 ноября 2025
The location in the old quarters of Hanoi brings out the unique culture of Vietnam. It is relaxing and quiet hotel with good service.
Nil
Nil
9
ا
Дата отзыва: 23 ноября 2025
موظفات استقبال ودودين جدا ولطفين يحبون يخدمون غرفه حلوة ونظيفه مساحتها زينه مش كبيره بلكونه واسعه حلوه موقعها ممتاز جدا قريب من كل شي تحتاجه كافيهات كوافير محطه قطار مطاعم
صار موقف على فطور ان طلبنا خبز ما كان فيه غير حبه احنا عائله قالت لنا موظفه مش متوفر بعدين طلعو مجموعه للي جاين فكبمت استقبال ومره اعتذرت جلست تتعذر وكل شي قررت تعوضنا بشكل لطيف جداا حبيتها عطتنا توصيله الى مطار مجانا رسلت لي رساله بعد ما رحت مطار اعتذار وكذا وانها ترحب فينا اذا تحتجنا اي مساعده راح تكون مبسوطه مره شكراا للموظفه حبيت فندق من اسلوبها
لم يعجبني الفطور كمسلم عربي مافي خيارت متنوعه مكان صغير في قائمه تتطلب منها يوفرون لك اللي موجود كا انواع بيض ونودلز بعض اطباق فتناميه خيارت فطور قليله كعربي فقط بيض وتوست نوع بريد وفواكه خيار طماطم خس فقط يوجد للاطفال كورن فلكس بان كيك
لم يعجبني الفطور كمسلم عربي مافي خيارت متنوعه مكان صغير في قائمه تتطلب منها يوفرون لك اللي موجود كا انواع بيض ونودلز بعض اطباق فتناميه خيارت فطور قليله كعربي فقط بيض وتوست نوع بريد وفواكه خيار طماطم خس فقط يوجد للاطفال كورن فلكس بان كيك
10
Gail
Дата отзыва: 22 ноября 2025
The rooms were clean and comfortable. Most of all, we appreciated the staff. They were always welcoming, kind, and helpful. In short, they were wonderful. We the hotel as a base while we were in Vietnam and were always glad to return.
9
Mohamed
Дата отзыва: 20 ноября 2025
Trés bon emplacement, bon petit déjeuner, chambre propre et confortable
10
Nhi
Дата отзыва: 18 ноября 2025
Staffs, everybody and their services provided are excellent! The hotel is at good location, within walking distance to everything, restaurants, market, tour booking, bar, even pharmacy (right across the street, and the Pharmacist was also very nice, and helpful)
The bathtub should have been attached to the wall, so shower's water wouldn't splash through it and made the floor wet.
The bathtub should have been attached to the wall, so shower's water wouldn't splash through it and made the floor wet.
9
Daniela
Дата отзыва: 13 ноября 2025
Bem localizado, ótimo atendimento e instalações.
.
.
9
Marie
Дата отзыва: 12 ноября 2025
Friendly welcoming staff especially Ana. Breakfast is great. Location is great. Comfortable stay!
Shower head holder needs to be fixed as it is loose. Otherwise, everything was good.
Shower head holder needs to be fixed as it is loose. Otherwise, everything was good.
7
Franco
Дата отзыва: 07 ноября 2025
Location and staff, receptionist incredible helpful, well trained in customer service.
Shower room-toilet. Door didn’t close fully, did not allow privacy as there was q large gap to the room.
Shower room-toilet. Door didn’t close fully, did not allow privacy as there was q large gap to the room.
10
Nhi
Дата отзыва: 05 ноября 2025
The hotel’s service is excellent, they went above and beyond to make your stay great.
10
Maria
Дата отзыва: 02 ноября 2025
A localização do hotel e os funcionários foram excessionais …
10
Rudy
Дата отзыва: 01 ноября 2025
Het vriendelijke personeel. Kreeg een gratis update naar een mooiere kamer, heel leuk
Niets in feite
Niets in feite
10
Yasmin
Дата отзыва: 31 октября 2025
I only stayed for a night but it was very easy and comfortable. Everyone working there was responsive, really sweet and helpful. I would recommend staying here.
I can’t think of anything
I can’t think of anything
9
Klaudia
Дата отзыва: 31 октября 2025
Die Unterkunft liegt perfekt im Herzen von Hanoi. Die Mitarbeiterinnen sind super freundlich und zuvorkommend.
9
Mariska
Дата отзыва: 31 октября 2025
Sehr zentrales Hotel und das Personal ist super freundlich und hilfsbereit !
10
Beth
Дата отзыва: 30 октября 2025
Staff were amazing, so helpful and friendly, breakfast was great, any need we had was attended to
Nothing
Nothing
10
Christine
Дата отзыва: 30 октября 2025
Quelle joie de retourner au Hanoi Chic Hotel Boutique pour conclure notre voyage de 4 semaines au Vietnam! C'était comme rentrer à la maison. Nous avons retrouvé avec bonheur Ly et Anna qui nous ont accueillis avec beaucoup de chaleur et qui nous ont soutenus pour organiser notre transport vers l'aéroport.
Tout était parfait : la grande chambre lumineuse avec son lit gigantesque, la salle de bains avec douche séparée par une cloison vitrée (chose rare), le petit déjeuner (le meilleur de tous les hôtels /homestay où nous avons séjourné au Vietnam). Et l'emplacement, au coeur du Vieux Hanoi. Vraiment, un bijou de petit hôtel!
Rien, tout était parfait!
Rien, tout était parfait!
10
Boswell
Дата отзыва: 28 октября 2025
Free upgrade to beautiful large bedroom with balcony after very long day of travel
Nothing
Nothing
10
Brodie
Дата отзыва: 25 октября 2025
Great location and friendly staff, thank you so much Jasmine!
The facilities were great however the beds were a little on the firm side.
The facilities were great however the beds were a little on the firm side.
10
Em
Дата отзыва: 24 октября 2025
We arrived at 3.30am (!) but check in was so smooth and easy and our room was amazing. The location is great, close to everything but in a quiet street.
Nothing
Nothing
9
Rebeca
Дата отзыва: 23 октября 2025
La ubicación es perfecta y la atención del personal inmejorable. Lily nos atendió amablemente, nos ayudó en todo lo que necesitamos y siempre con una gran sonrisa. Hicieron nuestra estancia en Hanói mucho más fácil.
Por señalar algo....el tamaño del comedor. Es demasiado pequeño para cuando nos juntamos varias personas en el desayuno.
Por señalar algo....el tamaño del comedor. Es demasiado pequeño para cuando nos juntamos varias personas en el desayuno.
8
Stefano
Дата отзыва: 21 октября 2025
Disponibilità e accoglienza del personale. Posizione molto favorevole
Camera non grandissima
Camera non grandissima
10
Fabio
Дата отзыва: 20 октября 2025
Posizione comodissima, proprio nel centro di Hanoi. Personale gentile e disponibile. Un enorme grazie alle ragazze alla reception che ci hanno fatto sentire coccolati. Colazione buona. Consigliato!
8
Masami
Дата отзыва: 19 октября 2025
スタッフの方が、皆さんとても親切で感じが良かったです。
テレビのリモコンが上手く動かなかったり、枕元のコンセントが片方のベットにしかなかったり（ツインルーム）と、設備の古さに少し不自由を感じました。
テレビのリモコンが上手く動かなかったり、枕元のコンセントが片方のベットにしかなかったり（ツインルーム）と、設備の古さに少し不自由を感じました。
10
Quoc
Дата отзыва: 19 октября 2025
The staff, especially Ms Lily was exceptional and helpful.
None
None
10
Edoardo
Дата отзыва: 18 октября 2025
La posizione è ottima, il personale molto cordiale e disponibile.
Ci hanno consigliato un sacco di bellissimi posti e hanno soddisfatto tutte le nostre richieste.
Il servizio lavanderia è da migliorare. La roba riconsegnata era molto profumata ma non stirata.
Il servizio lavanderia è da migliorare. La roba riconsegnata era molto profumata ma non stirata.
8
Samara
Дата отзыва: 15 октября 2025
The hotel was in a great location, close to all the places we wanted to visit. The room was comfortable, and communication with the staff was excellent. However, we were surprised that our window faced the hallway instead of outside. During our stay, the elevator was out of service, which was fine as we didn’t mind using the stairs, but we noticed a safety concern — it seemed that the only way down from our side of the hotel was via the two-way elevator area. We couldn’t find an alternative exit in case of a fire, so clearer signage and notifying guests about this would be important for safety.
Apart from the elevator not working on one occasion
Apart from the elevator not working on one occasion
9
Tobias
Дата отзыва: 14 октября 2025
Las instalaciones estaban medio antiguas, la ducha no fue la mejor y nos dijeron que nos iban a entregar el desayuno más temprano ya que nos íbamos antes del horario del desayuno y cuando llegamos nos dijeron que no estaba.
10
Miu
Дата отзыва: 14 октября 2025
Love Anna,Lily and Jasmin very fine person. I promise I come back next year
10
Mariya
Дата отзыва: 12 октября 2025
Very centrally located, super nice staff, pretty room. The breakfast was tasty and with enough variety. Anna and Jasmine were very helpful. Jasmine also supported before our arrival via WhatsApp, very nice.
10
Christine
Дата отзыва: 12 октября 2025
Nous avons été charmés par l’accueil du personnel et son empressement à nous aider dans l’organisation de la suite de notre voyage (tout particulièrement Ann). Nous avons entre autres pu obtenir les services d’un vendeur de cartes Sim, qui est venu directement à notre hôtel et ce, en quelques minutes!
L’hôtel est hyper bien situé, dans le Vieux quartier de Hanoi à proximité de tout. La chambre était plutôt petite mais offrait une très belle vue sur l’animation de la ville.
Chambre plutôt oetite mais nésnmoins très bien
Chambre plutôt oetite mais nésnmoins très bien
7
Costanza
Дата отзыва: 07 октября 2025
very clean and the room was amazing. i have a massive fear of cockroaches and before going to bed one flew inside the room. as i was on my own i didn’t know how else to go about it so i went downstairs and asked the security if he could get it. he had no issues helping me, came up and got it. such a nice experience i really appreciated him!!
i think it was slightly overpriced for hanoi
i think it was slightly overpriced for hanoi
10
Daisy
Дата отзыва: 06 октября 2025
Hotel was in a perfect location, walking distance to pretty much every attraction! We were shocked at how quiet the hotel was at night with it being in such a busy part of the city- we slept very well with no interruptions! Super polite staff who even helped us decide where to reroute to avoid the storms! Would absolutely stay again!
Nothing it was fantastic!
Nothing it was fantastic!
8
Elisa
Дата отзыва: 03 октября 2025
Ubicación y precio
Quizá un poco antiguo en sus instalaciones
Quizá un poco antiguo en sus instalaciones
9
Chloe
Дата отзыва: 29 сентября 2025
Great place, everything is within walking experience. Staff were extremely helpful and friendly. Clean and comfortable beds.
Nothing
Nothing
10
Palazzotto
Дата отзыва: 28 сентября 2025
I was here for 15 days, to visit north of Vietnam, the staff was so kind and gentle with me!
I would reccomend this hotel for position for excellent staff especially Lily, Anna and Jasmin!
The breakfast was good!
Rooms are perfect!
10
Abhishek
Дата отзыва: 27 сентября 2025
The way the hotel staff Lily ( Ly ) has guided us throughout the Hanoi stay like where to visit and at which time it is better to go to some place was very helpful.
10
Guha
Дата отзыва: 26 сентября 2025
Very nice room and very nice staff, I very much enjoyed my stay here :)
10
Guha
Дата отзыва: 26 сентября 2025
Very nice place to stay and very nice staff, I really enjoyed my stay
9
Dalit
Дата отзыва: 25 сентября 2025
Reception staff exceptional!!! Love to help, very friendly and fantastic English
A.c needs more strength...
A.c needs more strength...
10
Rishi
Дата отзыва: 24 сентября 2025
It was well located in the centre of the city with all the eminaties nearby.
Nothing except that vegan food options are less.
Nothing except that vegan food options are less.
10
Noha
Дата отзыва: 20 сентября 2025
Its so cozy and location is just perfect! Jasmine at the reception is such a lovely person she helped with everything ( sim card laundry and info )
Small rooms but its okay as its a small boutique hotel
Small rooms but its okay as its a small boutique hotel
8
Hadar
Дата отзыва: 19 сентября 2025
מלון נעים במיקום מרכזי, קרוב להכל ולא רועש מידי, המארחים מקסימים, יודעים אנגלית מעולה ונתנו לנו להכנס מוקדם בצ׳ק אין. חדר טוב, מיטה נעימה ונוחה. קיבלנו כל מה שהיינו צריכים :)
ארוחת בוקר בינונית, היינו שמחים למבחר גדול יותר.
ארוחת בוקר בינונית, היינו שמחים למבחר גדול יותר.
10
Calym
Дата отзыва: 19 сентября 2025
The staff are incredibly helpful and friendly. The hotel is clean and breakfast really good. The location is perfect as it’s in the centre of the old quarter which makes it very easy to walk everywhere.
10
Koen
Дата отзыва: 17 сентября 2025
Nice room, convenient to move everywhere, Anna supports all time
10
Salvatore
Дата отзыва: 16 сентября 2025
Ultra disponibili per tutto ma soprattutto mega organizzati sui viaggi. Super consigliato
10
Anne
Дата отзыва: 15 сентября 2025
Excellent accueil et très bon séjour dans ce joli hôtel
10
Maria
Дата отзыва: 13 сентября 2025
The location is very accessible. You can walk around Old Quarter and get back without being lost. The hotel staff is amazing! I told them this was a solo birthday trip and Ms. Anna and all staff surprised me with a cake (I actually cried happy tears inside my room). Everyone is approachable and kind. You can ask them recommendations and other things to do. They have a decent breakfast buffet and I enjoyed the food offerings. I took a risk when booking the hotel since I love going solo trips but no disappointment at all. It was worth it. I will surely stay in Chic Boutique again. See you soon and thank you so much!
9
Didier
Дата отзыва: 13 сентября 2025
Le lit très confortable et le p'tit dej varié et différent tous les matins et le personnel très sympathiques
La chambre aveugle est très peu signalée sur l'annonce mais dès notre arrivée on nous propose une autre chambre (avec fenêtre) sans rien demander... avec supplément. Nous avons gardé la chambre aveugle
La chambre aveugle est très peu signalée sur l'annonce mais dès notre arrivée on nous propose une autre chambre (avec fenêtre) sans rien demander... avec supplément. Nous avons gardé la chambre aveugle
10
Salma
Дата отзыва: 12 сентября 2025
Amazing and helpful staff from before I arrived to my checkout .. great location in the old quater and close to all options for restaurants.
NA
NA
8
Hui
Дата отзыва: 06 сентября 2025
The location is good and the room we booked is spacious.
9
Diane
Дата отзыва: 04 сентября 2025
Staff were exceptionally friendly. Old world charm.
No space in the bathroom, it was very tight
No space in the bathroom, it was very tight
9
Mendoza
Дата отзыва: 31 августа 2025
The room was pretty comfortable, good size for 1 or 2 people. The bed was comfortable and it was clean. The location was just perfect. Right next to bars, restaurants and close to literally everything! The staff was very kind, willing to help with my itinerary even. I got a private shuttle car from the airport for about $15 and everything worked just fine!
I recommend staying here.
The wifi was not working properly most of the time, same as the data (i think the location didnt have good signal in general). The breakfast was ok, but nothing really amazing. The buffet didnt have much variety, and there were times where the food was not replaced once it was finished.
The wifi was not working properly most of the time, same as the data (i think the location didnt have good signal in general). The breakfast was ok, but nothing really amazing. The buffet didnt have much variety, and there were times where the food was not replaced once it was finished.
9
Ángela
Дата отзыва: 30 августа 2025
La amabilidad de la chica de recepción. Nos prepararon el desayuno para llevar
Nada
Nada
10
Polina
Дата отзыва: 29 августа 2025
Excellent location, staff and breakfast. Everything looks like on the photos, thing that cannot be said about many Vietnamese hotels. We stayed there twice since we liked It so much.
Everything was great
Everything was great
10
Paula
Дата отзыва: 28 августа 2025
Esta muy bien ubicado en el centro de la ciudad vieja
Fácil pra ir a andando a todos los sitios de interés .
El personal muy amable nos ayudaron con todo lo que necesitábamos . Muy recomendable
7
Bell
Дата отзыва: 26 августа 2025
Centralised Hotel, so, Walking distance to main attractions 'train street' and prison. Also restaurants very close by.
Quite small room, no where near enough electrical sockets for today's modern (essential travel) devices.
Quite small room, no where near enough electrical sockets for today's modern (essential travel) devices.
10
Andrei
Дата отзыва: 24 августа 2025
Very good location, super food and nice staff!
9
Harman
Дата отзыва: 22 августа 2025
The staff were so genuine and friendly. The location couldn't be better and the room nice and big. I loved looking out of the window at the street below and I thought it very good value. They were totally fine about storing luggage before the flight aswell.
The shower/bath wasn't against the wall so the bathroom got very wet and the breakfast was fine but very average.
The shower/bath wasn't against the wall so the bathroom got very wet and the breakfast was fine but very average.
10
Manfred
Дата отзыва: 22 августа 2025
The staff were super amazing, super friendly and super helpful, really the best experience I've ever had at any hotel in Vietnam. I'll definitely go back there again.
Loved it all!!!
Loved it all!!!
10
Sian
Дата отзыва: 21 августа 2025
Such a lovely place for our first stay in Vietnam. Very helpful staff and comfortable room. Would recommend it.
Nothing. No problems!
Nothing. No problems!
6
Jenny
Дата отзыва: 20 августа 2025
Good location and price. Staff did try to solve a room issue. Comfortable for one suitcase.
My room had a terrible smell. The staff tried to me I’m sensitive to it because they couldn’t smell it but it was also strong in the hallway leading up to the room. They did however bring in an incense machine. With between that and the air con while the air smelt artificial it wasn’t chemical like originally. I also didn’t like them trying to force me on multiple occasions to complete the written feedback. If a customer refuses something, respect that and do not insist further.
My room had a terrible smell. The staff tried to me I’m sensitive to it because they couldn’t smell it but it was also strong in the hallway leading up to the room. They did however bring in an incense machine. With between that and the air con while the air smelt artificial it wasn’t chemical like originally. I also didn’t like them trying to force me on multiple occasions to complete the written feedback. If a customer refuses something, respect that and do not insist further.
10
Mariyana
Дата отзыва: 16 августа 2025
Está muy céntrico, las habitaciones espaciosas, el desayuno muy completo y todos del personal son encantadores.
Todo bien
Todo bien
10
Marianne
Дата отзыва: 15 августа 2025
La gentillesse, l’amabilité et la disponibilité du personnel. Ils étaient là pour répondre à toutes nos questions et cela a été une aide précieuse pour notre séjour à Hanoi.
Rien, tout était parfait !
Rien, tout était parfait !
6
Diana
Дата отзыва: 14 августа 2025
Posizione centrale nell’Old Quarter, staff gentile
Nella realtà molto pia sdrucita di come appare sulle foto di Booking, non la definirei un ‘boutique Hotel’. Quello che si vedeva passando davanti alla cucina faceva un po’ passare la voglia di mangiare…
Nella realtà molto pia sdrucita di come appare sulle foto di Booking, non la definirei un ‘boutique Hotel’. Quello che si vedeva passando davanti alla cucina faceva un po’ passare la voglia di mangiare…
10
Sara
Дата отзыва: 12 августа 2025
The place was amazing. The entrance is very sophisticated and a beautiful atmosphere. Very clean and tidy. Tue bed is very comfy and the bathroom provides you of anything you need. Breakfast is also included and it is delicious. Lots of choices.
9
Taylor
Дата отзыва: 11 августа 2025
The staff were excellent, nice, helpful, friendly and spoke excellent English. The beds were a bit hard for me but the rooms are nice and clean. Very walkable area
Breakfast was good , it would be nice to have more variety of baked goods
Breakfast was good , it would be nice to have more variety of baked goods
10
Stephanie
Дата отзыва: 10 августа 2025
The property was lovely - well appointed and in a great area. The beds were comfortable, water pressure strong, and the air con cooled the room quickly. The staff was super kind and helpful during our stay.
Nothing! It was all outstanding!
Nothing! It was all outstanding!
10
Lee
Дата отзыва: 09 августа 2025
Nice room, location, Anna booked the tour with service
10
Servane
Дата отзыва: 08 августа 2025
L'accueil très chaleureux
Chambre sans fenêtre mais ce n'est pas très important
Chambre sans fenêtre mais ce n'est pas très important
9
Melina
Дата отзыва: 08 августа 2025
Great little hotel right in the center of the Old Quarter. I good way to start my trip. The breakfast was delicious and the staff very friendly. I felt very comfortable during my stay.
I work remotley so I'm always looking for places that offer high speed internet. The internet was not fast enough for video calls so I had to rely on my data in order to work.
I work remotley so I'm always looking for places that offer high speed internet. The internet was not fast enough for video calls so I had to rely on my data in order to work.
10
Andra
Дата отзыва: 06 августа 2025
Das Hotel ist ein kleines Hotel mitten im Herzen von der Altstadt. Wir wurden herzlich Empfangen und die liebe Anna von der Rezeption, hat sich sehr um unsere Interesse bei den Reisenplänen gekümmert und uns super unterstützt.
Wir haben uns als Familie direkt sehr wohl gefühlt.
Wir konnten sogar während einer Kreuzfahrt in der Halong Bucht unser Gepäck im Hotel stehen lassen.
Wir können das Hotel als Familie nur sehr empfehlen.
Bei Check In haben wir sogar ein Upgrade des Zimmers erhalten.
Unsere Söhne 1 Jahr und 7 Jahre, wurden auch liebevoll umsorgt.
Vorab bestelltes Babybett stand direkt aufgebaut.
Die Zimmer sind sauber.
Das Frühstücksbuffet ist klein aber mit allem ausgestattet. Es fehlt an nichts.
Eins steht fest, wenn Hanoi - dann dieses Hotel!
Und der mühelose Einsatz von Anna war grandios.
Für uns war es einfach nur perfekt.
Für uns war es einfach nur perfekt.
9
Dan
Дата отзыва: 05 августа 2025
Staff extremely friendly and always attentive.
Even gave us their number for any concerns during the rest of our Vietnam trip.
We didn’t eat the breakfast but it looked a little basic. But we weren’t expecting much anyway or intending to make use of it with all the local food in offer.
We didn’t eat the breakfast but it looked a little basic. But we weren’t expecting much anyway or intending to make use of it with all the local food in offer.
10
Laurent
Дата отзыва: 05 августа 2025
Super emplacement et personnel adorable.
Rien
Rien
9
Bartek
Дата отзыва: 05 августа 2025
Lokalizacja, uprzejmość.
Brak okna na zewnątrz
Brak okna na zewnątrz
10
Bram
Дата отзыва: 04 августа 2025
Everything is perfect, Anna supports all the time
10
Gemma
Дата отзыва: 04 августа 2025
Personal molt amable, we love Anna
Aire acondicionat surolloso
Aire acondicionat surolloso
8
Kuniharu
Дата отзыва: 04 августа 2025
Location and family like services are very good. Thank you
Bathroave was not prepared in the room instead seeing it in the list of facility on website.
Bathroave was not prepared in the room instead seeing it in the list of facility on website.
10
Irene
Дата отзыва: 03 августа 2025
La posizione comodissima, camere perfette, il personale gentilissimo e disponibile, la colazione eccezionale. Grazie!
9
Kathy
Дата отзыва: 02 августа 2025
Fantastic staff - very welcoming and happy. Aircon in room was amazing. Great location. Shower tap was a bit weird and hard to adjust but once it was adjusted it was lovely and warm and great pressure. Basic bathroom supplies provided so no need to carry extras. We booked the room without window and this was fine too.
Remote to tv would work intermittently. Coffee sachets provided in room and great if you drink it black but would be nice to have some milk in the fridge.
Remote to tv would work intermittently. Coffee sachets provided in room and great if you drink it black but would be nice to have some milk in the fridge.
8
Loren
Дата отзыва: 30 июля 2025
The staff and location were excellent! I was honest with the staff about my rating, and they were so thoughtful in giving me half off my airport transfer.
Given that the hotel is older and space is limited, I understand that they are not able to offer specific amenities like a larger space or local coffee for breakfast. However, the space could use a serious deep cleaning and slight renovation on fixtures.
Given that the hotel is older and space is limited, I understand that they are not able to offer specific amenities like a larger space or local coffee for breakfast. However, the space could use a serious deep cleaning and slight renovation on fixtures.
7
Christoph
Дата отзыва: 30 июля 2025
Gute Lage und sauber.
Das Personal ist zu neugierig für die eigene Urlaubsplanung. Leider wurden uns vom Personal 2 Mal Touren angedreht, obwohl wir zum Ausdruck brachten, kein Interesse an einer Tour zu haben.
Das Personal ist zu neugierig für die eigene Urlaubsplanung. Leider wurden uns vom Personal 2 Mal Touren angedreht, obwohl wir zum Ausdruck brachten, kein Interesse an einer Tour zu haben.
8
Miren
Дата отзыва: 28 июля 2025
La ubicación y la atención del personal
Habitación pequeña para 4 personas
Habitación pequeña para 4 personas
9
Lattana
Дата отзыва: 27 июля 2025
Personne très aimable, gentil , honnête, bon remplacement il y a beaucoup bon restaurant autour .
9
Agnese
Дата отзыва: 27 июля 2025
Situato veramente in un’ottima posizione, soprattutto per chi ha piacere di girare la città a piedi.
10
Erika
Дата отзыва: 25 июля 2025
The staff (Anna, jazmin and the lady for breakfast) are the best!!! The hotel is beautiful, breakfast good and the staff is amazing!! If we could we give them a 11!!
Thank you for all your help!!
7
W
Дата отзыва: 24 июля 2025
交通非常便利！离河内的各大景点都很近！步行可达很多地方非常方便
浴巾各方面略显脏，可以更干净一些。 早餐太简单了。 我们一到，还没来得及休息，工作人员就对我们进行各种推销，要帮我们订一些周边的旅行和车票啥的。感觉略有点不舒服。
浴巾各方面略显脏，可以更干净一些。 早餐太简单了。 我们一到，还没来得及休息，工作人员就对我们进行各种推销，要帮我们订一些周边的旅行和车票啥的。感觉略有点不舒服。
9
Eucelyn
Дата отзыва: 18 июля 2025
The hotel is clean and it’s near everything since it’s in the old quarter.. It is near a Circle K convenience store just around the corner, if that helps. We love that it has elevator, we can get free water refill and the breakfast was fantastic. The staff were also very friendly and helpful 👌
The AC might need a little cleaning or fixing.
The AC might need a little cleaning or fixing.
10
Chanh
Дата отзыва: 18 июля 2025
thật sự thì đây là lần thứ hai tới Hà Nội nhưng chỗ khách sạn lần này thật sự quá tuyệt vời . Phù hợp di chuyển nhiều quán ăn nổi tiếng , tiện lợi
nếu được nói chỗ không thích thì là giường phòng 204 bị kéo xê dịch xuống so với đầu giường
nếu được nói chỗ không thích thì là giường phòng 204 bị kéo xê dịch xuống so với đầu giường
7
Edo
Дата отзыва: 18 июля 2025
De locatie was top en het personeel echt vriendelijk.
We hadden een kamer met een raam, maar dat raam was naar de hal. Het voelde daardoor echt te hokkerig.
We hadden een kamer met een raam, maar dat raam was naar de hal. Het voelde daardoor echt te hokkerig.
8
Julia
Дата отзыва: 17 июля 2025
The staff was super nice, the food is good, the bedroom was spacious, with a confortable bed and a clean and big bathroom. The location is great, because is close to everything, but it’s also in the busiest part of the city.
10
Julia
Дата отзыва: 15 июля 2025
The staff was very friendly and helpful. I really liked the balcony room I stayed in. It was beautiful and spacious. The location of the hotel is also great.
10
Marina
Дата отзыва: 14 июля 2025
El hotel estaba muy céntrico, pero era poco ruidoso, las camas cómodas y, sobre todo, el personal del hotel: Jasmin nos ayudó a organizar prácticamente todo nuestro viaje con una amabilidad maravillosa.
De hecho, repetiremos el alojamiento en nuestra vuelta a la ciudad.
10
Цыцыгма
Дата отзыва: 13 июля 2025
We liked everything very much. We recommend this hotel to everyone.
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-
8
Olivia
Дата отзыва: 10 июля 2025
Extremely helpful staff. Answered any query we had & gave us loads of recommendations. We had a couple of issues but they were quick to try and solve. The gentleman on the front desk was especially kind! Location was also perfect.
The pictures were kind of deceiving. Room needs a deep clean and a bit of TLC.
The pictures were kind of deceiving. Room needs a deep clean and a bit of TLC.
9
Laura
Дата отзыва: 07 июля 2025
Top Lage und sehr sehr zuvorkommendes und hilfsbereites Personal.
10
Freya
Дата отзыва: 07 июля 2025
The staff at this hotel were exceptional - so friendly, helpful and inviting - we felt right at home! The rooms were very clean and had comfortable beds. The location was unbeatable, right in the Old Quarter close to bars, restaurants, cafes and attractions. The staff unexpectedly upgraded our rooms free of charge, I ended up in a large room with a huge terrace, it was really beautiful and so appreciated. Would come stay here again next time I'm in Hanoi - highly recommend!
10
Daisy
Дата отзыва: 30 июня 2025
Amazing staff who were so helpful and friendly. Great rooms with enough space.
10
Roman
Дата отзыва: 27 июня 2025
Very accommodating staff! Near the old quarter, accessible to all 😊 room is good also
9
Ngoc
Дата отзыва: 21 июня 2025
Nice room, clean and comfy. Very good location with easy access to food and the center area of Old Quarters
10
Ariana
Дата отзыва: 20 июня 2025
The location was perfect. Lively, safe and vibrant neighborhood. The breakfast at the hotel was exceptional. And the staff were incredible. They got to know each guest personally and went out of their way to make sure you were comfortable and getting the best out of your time there.
8
Jaime
Дата отзыва: 19 июня 2025
la localización es perfecta para hanoi, dentro del corazón de la ciudad pero en una calle tranquila sin ruidos y con todo los servicios cerca. El desayuno está muy bien y te preparan muchas cosas a demanda como huevos revueltos o sandwich
es un poco antigua la habitación y la ducha no funcionaba correctamente
es un poco antigua la habitación y la ducha no funcionaba correctamente
8
Gloria
Дата отзыва: 18 июня 2025
Staff molto gentile e premuroso. Ti aiutano se hai bisogno di organizzare un tour. Posizione centrale a pochi minuti dal lago e da train street.
Si potrebbe migliorare sulla pulizia della camera.
Si potrebbe migliorare sulla pulizia della camera.
9
Jaybie
Дата отзыва: 18 июня 2025
Location wise. Right in the heart of the Old Quarter. Breakfast varieties are good.
All the staff are very helpful, especially Jasmin. They assisted us so well. All our requests are attended.
We'll definitely recommend this hotel to our friends.
9
Daniel
Дата отзыва: 18 июня 2025
Very good location in the heart of the Old Quarter. The receptionist, Tir, was excellent, always friendly and willing to help whenever we needed anything. The room cleaning service was excellent; the room was always clean when we arrived. We booked the tour to Ninh Binh, and it was excellent. Thanks to the staff, especially Tir.
The breakfast is basic, it doesn't have much to offer and the place where it is served is quite small, however I think it is worth the price offered.
The breakfast is basic, it doesn't have much to offer and the place where it is served is quite small, however I think it is worth the price offered.
10
A
Дата отзыва: 16 июня 2025
The Hotel is in old quarter accessible to train station and good food options. The staff are very helpful and always ready to check on us.. they helped us book cab n local guide also.. would recommend this hotel.
10
Paloma
Дата отзыва: 15 июня 2025
Absolutely loved staying at Chic Boutique hotel.
The staff made our stay memorable, always keen on helping with any situation, from recommending activities, restaurants or spas, to storing luggage and helping with sending the luggage to the airport after the stay due to a change of plans.
The breakfast was abundant and delicious, with plenty a la carte options.
Room was comfortable and spacious and aircon worked perfectly.
Would definitely stay again and recommend!
Nothing :)
Nothing :)
10
Kristine
Дата отзыва: 14 июня 2025
The staff are very friendly and accommodating.
None.
None.
10
Gary
Дата отзыва: 13 июня 2025
The staff were amazing, they couldn't help me enough, very friendly and helped with trips, local tips. Nothing was too much trouble. The room was spotless and a great location.
There is nothing I didn't like, exceeded all my rxpectations
There is nothing I didn't like, exceeded all my rxpectations
10
Shriya
Дата отзыва: 13 июня 2025
Amazing location in Old Quarter, lovely and friendly staff. Good clean amenities with a nice breakfast served in the mornings.
Would stay here again.
10
Muskey
Дата отзыва: 13 июня 2025
If your after a hotel with charm and is set in a perfect location,then look no further than the 'hanoi chic boutique' hotel. Once you arrive you'll be greeted with open arms from either jasmin or tri. I decided on queen deluxe with a balcony. It was very clean, spacious, big comfortable bed and tastefully decorated. Jasmin and tri will answer any of your questions regarding places to eat, landmarks to see and will even guide you in the right direction. Would i recommend this hotel.. 100%
9
Cagnard
Дата отзыва: 09 июня 2025
Localisation proche du la et hôtel calme.
Impossible de laisser la climatisation donc la hombre est très chaude quand on rentre surtout si vous avez une chambre sous les toits. J'ai demandé à changer et le personnel est au top.
Impossible de laisser la climatisation donc la hombre est très chaude quand on rentre surtout si vous avez une chambre sous les toits. J'ai demandé à changer et le personnel est au top.
10
Bethany
Дата отзыва: 07 июня 2025
Very friendly and helpful.
Breakfast was simple
Breakfast was simple
10
Thanh
Дата отзыва: 05 июня 2025
Good location with many traditional foods shops, especially Pho Bat Dan.
Staff is so friendly and helpful.
10
Yacine
Дата отзыва: 04 июня 2025
- Excellente localisation
- personnel excellent
- Très bon rapport qualité prix
Tout était parfait
Tout était parfait
10
Thomas
Дата отзыва: 04 июня 2025
Great hotel, everything is in walking distance. The room was big and clean. The staff went above and beyond any issues resolved quickly. Very kindly surprised my husband with a birthday cake and also printed off onward journey documents for us.
Highly recommended
Nothing
Nothing
10
Liam
Дата отзыва: 02 июня 2025
Excellent location. Very friendly staff. Bed was very comfortable and air con worked great.
Nothing.
Nothing.
10
Paul
Дата отзыва: 02 июня 2025
emplacement central, acceuil et bienveillance du personnel.
bon petit déjeuner
la salle du petit dejeuner et un peut petite.
la salle du petit dejeuner et un peut petite.
10
Eveline
Дата отзыва: 29 мая 2025
Mooie ruime kamer (neem wel een kamer met raam!) Fijn om bij te komen van de reis en drukte in de stad. Centraal gelegen in het oude centrum.
7
Lazatin
Дата отзыва: 29 мая 2025
I love how the staffs treat us. Very kind and friendly esp Anna and Jasmine their receptionists. But the ac in our room, I think it’s not operating properly since it’s not cooling enough but the staff is very kind to provide us electric fan.
10
Millie
Дата отзыва: 29 мая 2025
I had a brilliant stay at Hanoi Chic Boutique Hotel. It was very clean, great location with walking distance to all of Hanoi. The staff are super helpful, supportive and knowledgeable, in particular Ana and Rose were always on hand to help me. The doorman always helped and offered a cold glass of water when in reception. I booked the Ha Giang Loop through the hotel and they let me leave my big bag securely at the hotel whilst I was away for 3 days - the loop was also amazing! I would recommend anyone to stay here during their time in Hanoi.
Nothing :)
Nothing :)
3
Joanna
Дата отзыва: 27 мая 2025
Nice staff
This hotel must very old as rooms are damaged and you can see damage in everything. They said we got free upgrade to better room so I don't even want to think how worst room looks like. Bedsheets felt "wet" and it was very unpleasant night
This hotel must very old as rooms are damaged and you can see damage in everything. They said we got free upgrade to better room so I don't even want to think how worst room looks like. Bedsheets felt "wet" and it was very unpleasant night
6
Aisling
Дата отзыва: 26 мая 2025
The staff and breakfast were great. Very central location.
Our room had no windows so left a hit to be desired.
Our room had no windows so left a hit to be desired.
9
Erick
Дата отзыва: 22 мая 2025
Really good customer service, Ann was wonderful.
Excellent location, good breakfast
10
Angelier
Дата отзыва: 22 мая 2025
Le personnel est vraiment adorable, nous avons adoré Anna, qui a tout fait pour rendre notre séjour agréable.
9
Kim
Дата отзыва: 20 мая 2025
Central and walking distance to tourist attractions
Electrical plugs are old dated
Electrical plugs are old dated
8
Joni
Дата отзыва: 20 мая 2025
Cute room and kind, helpful staff.
Breakfast was good, not great. Room was very cold.
Breakfast was good, not great. Room was very cold.
7
Lilibeth
Дата отзыва: 17 мая 2025
The food and the hustle and bustle of daily life
Streets too dirty
Streets too dirty
10
Eden
Дата отзыва: 14 мая 2025
A little bit of luxury in a busy city. Super comfy and the staff are next level. Having working in hospitality management for over a decade, I have not come across a staff member like Anna before. She really does go above and beyond in all she does and instantly makes you feel welcome.
N/a
N/a
9
Avital
Дата отзыва: 14 мая 2025
Excellent, friendly service, great location and value. Huge bed and window. The owner sought our feedback after our stay and really seems to care about customer satisfaction.
The bathroom and hallways were quite outdated and in need of some upkeep. Towels were not clean
The bathroom and hallways were quite outdated and in need of some upkeep. Towels were not clean
10
Tonya
Дата отзыва: 12 мая 2025
The two front desk ladies were a real delight, always had big smiles and were extremely helpful. Great English speakers as well. The location was central to everything. We had a balcony room on level 2 facing Bat Su St and it was quit quiet. Loved the large windows and the bed was massive. Breakfast was buffet style and you could also get eggs, pancakes and Pho cooked for you. Would definitely stay here again
Only thing that could be better were the pancakes. They were very heavy, not fluffy 😆
Only thing that could be better were the pancakes. They were very heavy, not fluffy 😆
7
Celia
Дата отзыва: 11 мая 2025
L’hôtel est bien situé dans le centre-ville de Hanoï
Le rapport qualité prix et le manque de luminosité de la chambre, la wifi qui ne fonctionne pas très bien.
Le rapport qualité prix et le manque de luminosité de la chambre, la wifi qui ne fonctionne pas très bien.
10
Frederic
Дата отзыва: 10 мая 2025
Tout, dont la disponibilité et les conseils précieux d’Anna
Rien
Rien
10
Defaux
Дата отзыва: 08 мая 2025
Super séjour où nous avons passé 2 nuits à Hanoï. L’hôtel était très bien placé et confortable je recommande! Super accueil de jasmin and Anna !
10
Florence
Дата отзыва: 05 мая 2025
Beds were extremely comfy, breakfast really nice, spacious, staff were excellent. No complaints at all.
One light didn’t work but they fixed:)
One light didn’t work but they fixed:)
8
Francisco
Дата отзыва: 05 мая 2025
Great place to stay in Hanoi Old Quarter. The staff is very friendly and welcoming and the location is fab! We had a great night sleep after a long journey from UK! Breakfast was very good too!
It’s a little bit more tired than what it shows in the picture but genuinely very good. Our room was big, had a little balcony and bed was very comfortable.
It’s a little bit more tired than what it shows in the picture but genuinely very good. Our room was big, had a little balcony and bed was very comfortable.
10
Léa
Дата отзыва: 04 мая 2025
Superbe hôtel, emplacement idéal dans la vieille ville, excellent rapport qualité/prix.
Un immense merci à Anna pour sa gentillesse, sa disponibilité et ses conseils avisés !
10
Georgia
Дата отзыва: 30 апреля 2025
Perfect location in the center of the Old Quarter. Jasmin was extremely helpful and explained the sites to see in Hanoi! The hotel we perfectly clean and all staff were so lovely. Breakfast was also great. Loved my stay here.
8
Marion
Дата отзыва: 27 апреля 2025
L'hôtel est bien situé dans le vieux quartier d'Hanoi. La chambre est propre et assez spacieuse. Le personnel est à l'écoute et prêt à apporter de l'aide et des conseils.
9
Delphine
Дата отзыва: 27 апреля 2025
Situé à 5 min de la cathédrale cet hôtel à tout pour plaire...la chambre était impeccable et le personnel est si gentil et aux petits soins pour vous!petit déjeuner bon et varié.vous pouvez même demander à faire laver votre linge et en 12h ik sera prêt!
La baignoire fuyait...
La baignoire fuyait...
7
Razvan
Дата отзыва: 24 апреля 2025
Personal amabil, mic dejun bogat.
Camera avea o fereastra care dadea in casa scarii sau ceva de genul. Nu puteai aerisi, nu aveai lumina naturala.
Camera avea o fereastra care dadea in casa scarii sau ceva de genul. Nu puteai aerisi, nu aveai lumina naturala.
9
Bjorn
Дата отзыва: 24 апреля 2025
The staff is excellent and can help you with the questions and needs you have during your stay. They can even arrange a local SIM card
10
Terry
Дата отзыва: 24 апреля 2025
The staff was very friendly and the breakfast had lots of fruits! We were pleasantly surprised
8
Kay
Дата отзыва: 24 апреля 2025
Great location, helpful/friendly staff, I stayed at this hotel twice and both occasions were very smooth and consistent
Breakfast area was a little small
Breakfast area was a little small
10
Ramon
Дата отзыва: 23 апреля 2025
Todo perfecto, el hotel, la ubicación y el personal
9
Frnd4uee
Дата отзыва: 23 апреля 2025
The hotel is located in the old quarter with shops and eateries nearby. Yet it was quiet. Staff are very friendly and helpful. The room was clean and comfortable.
We had requested for late checkout, and even though our room wasn't available, they gave us a smaller room at a reasonable price. The new room is generally cheaper than our original Superior double room but isn't as good, especially in terms of ventilation. So I'd recommend getting the Superior double room if possible.
Maybe the bathroom may be small for some, but living in Singapore, we're used to it anyway.
Maybe the bathroom may be small for some, but living in Singapore, we're used to it anyway.
8
Kyla
Дата отзыва: 22 апреля 2025
The amazing helpful and friendly staff were the highlight. The room was clean and spacious. There was a laundry service and for breakfast a small menu of items you can order fresh. The location was a really great position right in the old quarter but away from the really busy tourist area.
10
Laura
Дата отзыва: 21 апреля 2025
El personal és meravellos. En particular Jasmin, que ens va ajudar moltíssim en tot moment! Gràcies de nou!
7
Mohadeseh
Дата отзыва: 21 апреля 2025
This hotel is ideally situated in Hanoi's Old Quarter, with easy access to great cafés, restaurants, and major attractions. The rooms were clean, and the staff were friendly, polite, and very helpful—offering excellent suggestions on where to eat and what to see around the city.
Some rooms don’t have windows (as stated in the booking details), so you won’t get fresh air in those rooms.
Some rooms don’t have windows (as stated in the booking details), so you won’t get fresh air in those rooms.
9
Sukanya
Дата отзыва: 18 апреля 2025
Superb location..very helpful staff.. breakfast was delicious 😋
We loved it
Circle k..their local convenient store is just next door which remain open 24*7 so it's a plus point to buy water or any snacks anytime
Nothing Just an advice to book a room with window would be better
Nothing Just an advice to book a room with window would be better
10
Hayley
Дата отзыва: 16 апреля 2025
Had a great stay at Hanoi Chic Boutique, very helpful with booking day trips and transport to and from the airport. Really friendly staff, great breakfast and the location is very central so it’s easy to get around
10
Hanne
Дата отзыва: 12 апреля 2025
Mooie kamer
Prima lokatie
Ontzettend behulpzaam personeel, heel vriendelijk
Lekker ontbijt!
Niets
Niets
10
Aspen
Дата отзыва: 09 апреля 2025
Fantastic boutique hotel. Comfortable bed, clean rooms, great location and exceptional staff. The staff are super nice and can help with anything! Highly recommend!
10
Cass
Дата отзыва: 07 апреля 2025
We wished we would have had more time to stay at this hotel, we had a quick night turn around so we were not here for long. But location was great, staff was SO friendly and the property was nice. It was nice and quiet as well.
10
Shao
Дата отзыва: 06 апреля 2025
Good view of the room.
And good location, nearby it's a convenient store, so make everything is easier to reach
10
Emmy
Дата отзыва: 05 апреля 2025
Le personnel extrêmement gentil et prévenant, le confort de la chambre, matelas super
Tout était ok
Tout était ok
10
Kate
Дата отзыва: 01 апреля 2025
The staff were a true highlight. Right from arriving until leaving we were met with smiles, recommendations and thoughtfulness. We haven’t experienced this kind of hospitality on our travels so far, and it was really heartwarming to get to know them.
We loved the location, on a quieter street in a busy part of town (the old quarter). You never have to walk too far to get anywhere, so you can pop back anytime to get some rest and quiet.
The breakfast was also perfect, I’d recommend getting to dining room earlier in the morning to avoid the end of breakfast rush! We were guilty of that a couple times.
Our room wasn’t one with a balcony, but we still found it great. Perfectly suitable for a 6 night stay.
8
Nathalie
Дата отзыва: 30 марта 2025
Le personnel est vraiment à l'écoute des clients et explique dès l'arrivée les différents sites à visiter avec tous les détails. Le confort de la chambre est dans la norme de ce type d'établissement. Le petit déjeuner est copieux
Le a salle du petit déjeuner est un peu petite.
Le a salle du petit déjeuner est un peu petite.
10
C
Дата отзыва: 28 марта 2025
They booked the tour with good service and good price
9
Subhash
Дата отзыва: 27 марта 2025
Decently good breakfast spread & a very reasonable upgrade to a room with balcony & reception helped us with our Ha Long Bay cruise bookings, free storage facility to keep luggage post check-out & access to common washroom.
8
Tanya
Дата отзыва: 27 марта 2025
Room and Breakfast were very good. Location was close to all tours but the old town is overcrowded and very dirty.
5
L
Дата отзыва: 26 марта 2025
Staff were helpful, and the location was good.
Overpriced for what you get - average room. Water was out one morning due to "system". I ordered a bus service to Sapa - a coach sit up bus from staff. I waited the morning of transport from 6 to 6:50 am in lobby for transport to bus. Finally a motorcycle driver came and carried me and my 2 bags to a random sleeper bus that was pulled over on side of road.
Overpriced for what you get - average room. Water was out one morning due to "system". I ordered a bus service to Sapa - a coach sit up bus from staff. I waited the morning of transport from 6 to 6:50 am in lobby for transport to bus. Finally a motorcycle driver came and carried me and my 2 bags to a random sleeper bus that was pulled over on side of road.
10
Simona
Дата отзыва: 23 марта 2025
Tutto , si trova vicino al lago ed anche alla train street ,alla reception ti accoglie Anna che ti organizza spostamenti e tour e già il secondo anno che ci torniamo!!!
10
Kaitlyn
Дата отзыва: 20 марта 2025
The kindest staff I’ve ever encountered at a hotel! From the front desk to the travel team to the bell man, everyone was kind and incredibly helpful. I had originally booked to stay elsewhere when I returned to Hanoi after a trip, but rebooked to stay here since I trusted them so much. Amazing location right in the heart of old town, close to all the shops and attractions but relatively quiet.
9
Sudhendra
Дата отзыва: 18 марта 2025
Special mention of the staff: Anna and Rose at the reception; all the bellboys, the breakfast staff... Midday or midnight... Always welcome you with a smile. Ever ready to help you figure out the city.
Anna gave us a hard copy map and marked out the 'must see, must do' places and activities.
Rose offered us a private car when we left for the airport on our last day. She even pointed out a minimal surcharge if we settled the bill by using a card.
Simply super service and genuine care for the guests.
The location is outstanding; all major attractions are within walking distance, plenty of dining and coffee options, every street has at least one convenience store.
Not much to dislike. The overall cleanliness could be improved. The breakfast items need to be labelled as foreign tourists may not be familiar with the ingredients or dishes. No major complaints at all.
Not much to dislike. The overall cleanliness could be improved. The breakfast items need to be labelled as foreign tourists may not be familiar with the ingredients or dishes. No major complaints at all.
10
Noelia
Дата отзыва: 18 марта 2025
El personal fue súper atento y la ubicación estaba en el centro.
Todo fue genial
Todo fue genial
9
Anthony
Дата отзыва: 17 марта 2025
Excellent location in the old town, Large comfortable room
Fantastic friendly staff
The bathroom was a little dated but there was always hot water, for me the breakfast time is a little too restrictive 6.30-9.30
The bathroom was a little dated but there was always hot water, for me the breakfast time is a little too restrictive 6.30-9.30
10
Charlene
Дата отзыва: 17 марта 2025
Emplacement parfait dans la vieille ville dans une rue plutôt calme. Le logement était propre et agréable. Le petit déjeuner était très bien.
Literie confortable.
Un grand merci pour les indications sur les visites à réaliser à Hanoï !
Il ne faut pas aller au petit déjeuner trop tard pour profiter de tout ce qui est proposé.
Il ne faut pas aller au petit déjeuner trop tard pour profiter de tout ce qui est proposé.
10
Chloe
Дата отзыва: 16 марта 2025
The staff were so lovely and helpful, they gave me a map with all of the attractions and things to do in Hanoi. The rooms were comfortable and very nice, as well as the amenities.
Nothing
Nothing
7
Maciej
Дата отзыва: 15 марта 2025
Locatie is erg mooi gelegen in de oude stad, je stapt zo het bruisende leven in. Personeel was erg vriendelijk.
Het ontbijt had iets uitgebreider gekund.
Het ontbijt had iets uitgebreider gekund.
9
Terri
Дата отзыва: 14 марта 2025
The hotel was centrally located, and we could easily walk to stores and restaurants; the staff were friendly, and helpful, especially Ana! After learning that my husband had just had his birthday during our flight over, she ordered a small birthday cake for him, complete with candles! Everyone there was so kind and cordial, and we felt very welcomed there!
Nothing we didn’t like!
Nothing we didn’t like!
10
Nachtweide
Дата отзыва: 14 марта 2025
Love Anna and come back with her next year
9
Oleksandra
Дата отзыва: 14 марта 2025
Everything was so lovely, especially the warm welcome by the staff
10
Christina
Дата отзыва: 11 марта 2025
Das Hotel liegt ideal um Hanoi auch zu Fuß zu erkunden. Die Gastgeberin ist sehr hilfsbereit und organisiert und kümmert sich um alles für einen. Sie gibt tolle Tipps und ist sehr herzlich. Ausflüge kann man auch direkt bei ihr buchen. Das Frühstück hat uns auch gut gefallen. Es ist für jeden etwas dabei. Eierspeisen und Pancakes werden frisch nach Wunsch zubereitet.
9
Melanie
Дата отзыва: 10 марта 2025
Few selection of food. Location wise - near the convenience store and easy to find. Staff at the dining lacks hospitality gesture. Good thing Anna at the reception is very pleasant.
Staff at the dining- not so welcoming.
Staff at the dining- not so welcoming.
8
Ines
Дата отзыва: 10 марта 2025
Das Personal war sehr aufmerksam und sehr hilfsbereit. Es hat schon bei der Vorplanung hilfreiche Tipps gegeben, wie ein Aufenthalt in Hanoi gestaltet werden könnte.
9
Caroline
Дата отзыва: 09 марта 2025
Très bon emplacement
Personnel très accueillant et très gentil
10
Jean-michel
Дата отзыва: 08 марта 2025
Bel établissement. Chambre très confortable et bien équipée. Emplacement idéal pour partir à la découverte de la vieille ville et des alentours. Personnel attentionné.
8
Csillag
Дата отзыва: 07 марта 2025
Staff was excellent and the location is great.
I missed the healthy food at breakfast. Walls are thin we could hear our neighbours videochating on the phone.
I missed the healthy food at breakfast. Walls are thin we could hear our neighbours videochating on the phone.
10
Ralf
Дата отзыва: 06 марта 2025
Die Unterstützung von Anna war großartig. Die Lage mitten in der Altstadt ist super und fast alles kann man zu Fuss erreichen.
Wer die tolle Lage genießt, muss auch in Kauf nehmen, dass es etwas lauter ist. Wir hatten ein Zimmer mit Balkon im 3. Stock. Dennoch war es bei offenen Fenster in der Nacht noch etwas laut. Bei geschlossenen Fenstern war es aber ok.
Wer die tolle Lage genießt, muss auch in Kauf nehmen, dass es etwas lauter ist. Wir hatten ein Zimmer mit Balkon im 3. Stock. Dennoch war es bei offenen Fenster in der Nacht noch etwas laut. Bei geschlossenen Fenstern war es aber ok.
10
N
Дата отзыва: 06 марта 2025
The hotel has a great location in Old quarter, with lots of restaurants and bars next to it. Many attractions are less than 10 minutes away on foot. The rooms are clean and cozy, the breakfast is ok.
The highlight really is the staff. They were all so friendly and helpful, with great tips for Hanoi and Vietnam in general, they helped us to arrange transport further in our Vietnam trip. The staff truly is amazing here, 10/10
10
Laurence
Дата отзыва: 06 марта 2025
L’hôtel est très bien situé, les chambres son propres et le petit déjeuner au top avec un choix à faire tous les matins sur un menu pour tous les goûts.
Le staff est au petit soin pour ses clients avec un clin d’œil spécial pour « Anna with love » 😊😘
8
Elisabeth
Дата отзыва: 05 марта 2025
L’accueil très chaleureux et sympathique avec plein de bons conseils ! Merci Anna 👍
Chambre sans fenêtre et un peu petite, c’est dommage !
Chambre sans fenêtre et un peu petite, c’est dommage !
10
Laurence
Дата отзыва: 04 марта 2025
Emplacement idéal
Bon petit déjeuner
Staff à l’écoute
7
Julieta
Дата отзыва: 04 марта 2025
Muy buena atención del personal. Todo estaba muy limpio.
Muy pequeñas las instalaciones de todo el hotel
Muy pequeñas las instalaciones de todo el hotel
10
Е
Дата отзыва: 03 марта 2025
Помогли со встречей в аэропорту, так как прилетали поздно. Сам отель не сказать что новый, но чистый и всё функционирует. Девочка на ресепшене 5+, помогала со всеми вопросами и подсказала в какое время лучше сходить на железнодорожную улицу, спасибо! Завтра просто отличные за эту цену, спасибо повару девушке!!! Расположение в самом центре города, всё знаковые места можно свободно неспеша обойти за 1 день. Рекомендую данный отель, при следующей возможности обязательно остановлюсь ещё раз.
10
Maria
Дата отзыва: 03 марта 2025
So funny to meet Anna again and the other people at the reception.
10
Vladosa
Дата отзыва: 02 марта 2025
The hotel is perfect, in the old center with amazing people. We will return again after going home. Thank you Anna, Rosie und Mia for all suport.
I have nothing to say.
I have nothing to say.
9
Anahita
Дата отзыва: 02 марта 2025
The area quite noisy as are many in Hanoi. The facilities a bit outdated though comfortable. Functional facilities. Staff and service were excellent, esp special mention about Anna, who would go above and beyond to make everyone's stay comfortable. The place without her is just another place.
Do own research for recommendations.
Do own research for recommendations.
9
Peter
Дата отзыва: 01 марта 2025
Good size and comfortable room, very cozy, lots of power points for charging electronic devices. In a great location, lots of restaurants and attractions all close by. Best part was the great , friendly and efficient staff. Especially Anna, who helped me with transfers, and a car and driver for some private trips. She answered all my queries before arriving, very promptly, and kept checking with me during my stay, that everything was going ok. Great service. Highly recommend.
Only thing was, that I couldnt get the tv to work. But this was not important.
Only thing was, that I couldnt get the tv to work. But this was not important.
8
Nikiforos
Дата отзыва: 01 марта 2025
The staff was very friendly and eager to help us. Anna has helped us to organize our visits in Hanoi. She has been an amazing hostess and also gave us insights for the rest of our trip in Vietnam. The hotel is in a very good location to experience the buzzing life of the city. It is possible to join one of the organized tours to see various places around the city at a good price. They can also arrange spa services which we enjoyed a lot with my wife. Overall, it has been a very relaxing experience that alleviated our daily stress making an ideal start for our holidays!
10
Alain
Дата отзыва: 25 февраля 2025
Personnel aux petits soins. Établissement très bien situé dans le centre de la ville.
9
Tony
Дата отзыва: 23 февраля 2025
Lady at the front desk was absolutely fantastic during our arrival. She was super nice, spoke very good english (which is quite rare in Vietnam), explained everything, gave us some tips for 2 days in Hanoi. Room was okay for our short stay, breakfast was good as well.
Nothing worth mentioning
Nothing worth mentioning
10
Helen
Дата отзыва: 22 февраля 2025
Top Lage mitten in der Altstadt.Garküchen jede Menge um die Ecke,Attraktionen/See gut zu Fuss erreichbar od Taxi für Rückweg. Sehr freundliches und fröhliches Personal. Leckeres Frühstück. Alles frisch zubereitet.
10
Nashay
Дата отзыва: 20 февраля 2025
Front desk attendants Anna and Mia are phenomenal!
10
J
Дата отзыва: 20 февраля 2025
The hotel is inside the old quarter, the tour they organised was so good. Anna is support you anytime you need
10
Sophie
Дата отзыва: 20 февраля 2025
Friendly, helpful staff, good breakfast, clean and comfortable room.
10
Jamie
Дата отзыва: 19 февраля 2025
The location was brilliant, the staff were just amazing friendly and helpful. The rooms were very spacious compared to other hotels which made it feel even nicer. Highly recommend.
9
Unai
Дата отзыва: 17 февраля 2025
Mu amable la gente, buen desayuno y buena ubicación. Volvería sin duda
10
John
Дата отзыва: 15 февраля 2025
The hotel is in central of the old quarter, you can walk to anywhere. The room is clean. staffs are helpful.
Anna always supports anytime if you need any help
9
Luc
Дата отзыва: 14 февраля 2025
Le personnel: charmant, attentionné, parlant bien anglais
Emplacement : dans la vieille ville, toujours très animée
10
Klaus
Дата отзыва: 13 февраля 2025
Room is large, easy to move everywhere, Anna can solve all problems you have
10
Andy
Дата отзыва: 11 февраля 2025
Uns hat die Unterkunft hier sehr gut gefallen. Mia und der Rest der Kollegschaft hat uns super mit Empfehlungen und der Abholung vom Flughafen geholfen. Jederzeit gerne wieder!
9
Olaf
Дата отзыва: 09 февраля 2025
Lage Top, Personal ( Mia ) sehr freundlich und hilfsbereit - zusammenfassend ein guter Auftakt für unsere Vietnamreise
8
Leslee
Дата отзыва: 08 февраля 2025
Mia and Anna on reception were very helpful. They advised us on trips and booked one we wanted to do. The beds were very comfortable and there was plenty of hot water. The location was within walking distance of all the attractions we wanted to see.. We returned a few days later for one night and both our rooms had been upgraded which was a lovely surprise.
Poor soundproofing. Lots of noise from within the hotel and outside on the street. Although breakfast is served till 10 when we went at 9.30 there was no crockery, cutlery, coffee, fruit etc. We had to ask for everything we wanted item by item. Overall though this is a great little hotel and well situated.
Poor soundproofing. Lots of noise from within the hotel and outside on the street. Although breakfast is served till 10 when we went at 9.30 there was no crockery, cutlery, coffee, fruit etc. We had to ask for everything we wanted item by item. Overall though this is a great little hotel and well situated.
10
Cooper
Дата отзыва: 08 февраля 2025
Extremely accomodating staff, rooms were always so refreshing and great to come back to after a long day.
9
Raffaele
Дата отзыва: 08 февраля 2025
Mia è stata eccezionale e anche se siamo stati un giorno ha esaudito le nostre esigenze
8
Brigitte
Дата отзыва: 08 февраля 2025
Anna
L’hôtel est central
Personnel super gentil et serviable
Possibilité de laisser nos bagages quand ns sommes partis en croisière 3 j(très appréciable)
La chambre attribuée avait une fenêtre donnant sur le couloir Nous avons demandé pour la 2 eme nuit une chambre avec vraie fenêtre et Anna a été parfaite
La chambre attribuée avait une fenêtre donnant sur le couloir Nous avons demandé pour la 2 eme nuit une chambre avec vraie fenêtre et Anna a été parfaite
9
Jahn
Дата отзыва: 08 февраля 2025
Sehr freundliches Personal. Super zentrale Lage, alles in wenigen Minuten zu Fuß erreichbar.
Zugtickets
konnten wir nach Sapa ohne Aufpreis gleich hier buchen lassen.
10
Thuy
Дата отзыва: 07 февраля 2025
Standard breakfast included. The staff were very nice, especially Mia. She reached out to us on WhatsApp to confirm booking and check if we need special assistance. During our stay, she and her team helped us to book some drive to Bat Trang village and back to the airport. Very friendly, helpful, and attentive. My family and I would stay here again when we're back to Hanoi.
10
Philippe
Дата отзыва: 07 февраля 2025
Toute l’équipe est parfaite
Très à l’écoute
Les chambres sont propres et confortables
Il vaut mieux demander une chambre avec fenêtre sur l’extérieur elles sont plus agréables
Le petit déjeuner est top voir même géant
Rien
Rien
10
I
Дата отзыва: 06 февраля 2025
My experience at Hanoi Chic was amazing. I slept soundly and was able to fully relax during my stay. The bed was comfortable and spacious, and the restroom was clean and well-maintained. Breakfast was served on time and offered a wide variety of options, including rice, bread, noodles, and fresh fruits. Overall, it was a great stay, and the staff were exceptionally accommodating. If I return to Hanoi, I would definitely choose to stay here again.
None.
None.
10
Mcg
Дата отзыва: 06 февраля 2025
Alles war sehr schön! Sehr freundliches Personal, die Unterstützung, Hilfe und Informationen jederzeit gegeben haben! Wir kamen auf Empfehlung und geben diese weiter.
Lichtschacht statt Fenster (dafür war es sehr ruhig!)
Lichtschacht statt Fenster (dafür war es sehr ruhig!)
9
Solène
Дата отзыва: 04 февраля 2025
Very helpful staff, great location, nice breakfast
10
Robert
Дата отзыва: 03 февраля 2025
Es war ein sehr schöner Aufenthalt.
Die Mitarbeiter waren zu jeder Zeit sehr hilfsberei ubd freundlich.
10
Yi-hsun
Дата отзыва: 02 февраля 2025
一切都很棒，前台ROSE非常貼心不管有什麼問題他都會很快的幫忙解決問題，雖然飯店的設施不是很高級但住的還算舒服，地理位置也很方便...附近有有換錢所.按摩店.便利商店還有很多食物...唯一缺點是飯店是兩棟合在一起所以B棟到飯店本棟一定要等電梯開門才能穿過去還有餐廳很小位子比較少
8
Daniel
Дата отзыва: 02 февраля 2025
Nice staff, good tips regarding sightseeing, restaurant and tours.
Rooms are a bit noisy. Food tour was great but afterwards we had the impression that it was a little to expensive.
Rooms are a bit noisy. Food tour was great but afterwards we had the impression that it was a little to expensive.
10
Xuân
Дата отзыва: 31 января 2025
Toàn bộ nhân viên nhiệt tình, môi trường tuyệt vời.
9
Nhật
Дата отзыва: 30 января 2025
Very friendly and useful staff (Mia), 24/7 assistance
Room is a bit small, toilet is a bit cold in winter
Room is a bit small, toilet is a bit cold in winter
10
Julia
Дата отзыва: 29 января 2025
Everything was perfect! You are super close to everything in the old quarter. The staff was simply amazing, super attentive. And the place is extremely clean. Would recommend this place to anybody who wants to visit Hanoi.
-
-
10
Nguyen
Дата отзыва: 27 января 2025
L’emplacement est parfait, à seulement 7 minutes à pieds du marché de la nuit et de pleins de lieux touristiques. Sans être trop proche des bruits du centre ville. La réceptionniste nous a conseillé pleins d’endroits à visiter, très sympathique et le personnel est adorable
10
Ubaldo
Дата отзыва: 27 января 2025
Convenient to move everywhere, Anna supports anytime you nenes
8
Andrea
Дата отзыва: 26 января 2025
Hôtel sympa. L emplacement est bien. Le lit est confortable et le petit déjeuner est top.
Notre chambre était sous la salle du petit déjeuner. Donc tous les matins, nous avons été réveillés par les clients qui déplaçaient leurs chaises et qui venaient prendre l ascenseur. Demander à ne pas avoir cette chambre.
Notre chambre était sous la salle du petit déjeuner. Donc tous les matins, nous avons été réveillés par les clients qui déplaçaient leurs chaises et qui venaient prendre l ascenseur. Demander à ne pas avoir cette chambre.
10
Adalbert
Дата отзыва: 25 января 2025
Besonders gute Lage. Sehr hilfsbereites Personal. Gutes Frühstück. Gut funktionierender Flughafentransfer.
Nichts
Nichts
9
Elyssa
Дата отзыва: 24 января 2025
Idéalement placé. Rapport qualité/prix idéal pour quelques jours.
Chambre très confortable en toute simplicité.
Personnel très agréable et qui fait son maximum.
Les fenêtre en intérieur sont un puit de lumière désagréable la nuit, il faudrait pouvoir les couvrir.
Les fenêtre en intérieur sont un puit de lumière désagréable la nuit, il faudrait pouvoir les couvrir.
10
Nikka
Дата отзыва: 24 января 2025
I had a wonderful stay at Hanoi Chic Hotel. The staff were incredibly helpful and accommodating, always ready to assist with anything I needed. The hotel itself is very clean and well-maintained, creating a comfortable and pleasant atmosphere. Its great location and warm hospitality made my visit even more enjoyable. Highly recommended!
10
Padma
Дата отзыва: 24 января 2025
Anna who was at the reception and the bell boy were always smiling and willing to help. Anna recommended us few places to go around and she had genuine care.
Bigger dining hall for breakfast would be better as we were family of 4 we had to come back again if the tables are free to have breakfast
Bigger dining hall for breakfast would be better as we were family of 4 we had to come back again if the tables are free to have breakfast
10
Fabian
Дата отзыва: 24 января 2025
The staff is super friendly and helped us to arrive in Vietnam so well. They answered us any questions we have had on the city and culture, and even promised us support for our whole travel beyond. The rooms were super clean and nice, a nice retreat from the city trouble
10
Ashby
Дата отзыва: 23 января 2025
2nd time booking here we had a smaller room but still was clean tidy and spacious for 2 girls
The tea bags
The tea bags
10
Ashby
Дата отзыва: 23 января 2025
The room in the photo we had a large bed a couch the staff was friendly would recommend
The bathroom was a bit funny
The bathroom was a bit funny
10
A
Дата отзыва: 20 января 2025
Super netjes, gelegen op een toplocatie in harte centrum. Geweldige bedden, heerlijk ontbijt en Anna en het team waren uitstekende hosts
Geen opmerkingen
Geen opmerkingen
8
Arianna
Дата отзыва: 19 января 2025
We had to upgrad our room as the first one was too small and the window was opening on the corridor of the hotel and for only 16€ more we got a very nice room with a balcony and with a lot of space.
The staff has been extremely helpful and Ana helped us a lot in organising and simply our journey.
The first room was a bit small and the window was opening inside to the corridor of the hotel and not outside.
The first room was a bit small and the window was opening inside to the corridor of the hotel and not outside.
9
Evakaefa
Дата отзыва: 19 января 2025
Tolle Lage im Old Quarter, alles super zu Fuß erreichbar, das Personal war sehr freundlich und hilfsbereit, sie haben uns schon vorab beim Buchen unserer Touren unterstützt, alles sehr gut organisiert, die Betten waren sehr bequem, gutes Preis-Leistungsverhältnis
Empfehlenswert für einen Aufenthalt in Hanoi
Aufgrund der guten Lage im Old Quarter war es in der Nacht laut, mit Ohropax konnten wir aber trotzdem gut schlafen
Aufgrund der guten Lage im Old Quarter war es in der Nacht laut, mit Ohropax konnten wir aber trotzdem gut schlafen
10
David
Дата отзыва: 18 января 2025
The location is convenient to move, the service is good, staffs are friendly special Anna
9
Joanna
Дата отзыва: 18 января 2025
Great location, easy walk to lake, train Street. Good amenities. Lots of restaurants nearby
10
Vanessa
Дата отзыва: 18 января 2025
Aesthetically pleasing room, daily cleaning, very central location and super friendly & helpful staff
All perfect :)
All perfect :)
10
Tania
Дата отзыва: 18 января 2025
Love the attentive staff, very clean, well located and comfortable. This was our 3rd time staying there. Anna and her team are fabulous at making you feel like family
Nothing
Nothing
10
Tania
Дата отзыва: 15 января 2025
Great location. We had a very quiet room. Very clean and wonderful staff. This is our 2nd time here. Got treated liked family
Nothing
Nothing
10
Daria
Дата отзыва: 14 января 2025
Great hotel location, ideally close to the most interesting places in Hanoi. The room matched the description. Tasty breakfasts, fruits, vegetables, and one dish to choose (for example: pancakes, eggs dishes, noodle soup, french tost, sandwich). Incredibly polite service at the reception, very helpful employees!
9
Olha
Дата отзыва: 14 января 2025
Amazing location and really helpful staff!
We faced some issues during our stay but staff solved it quickly, and everyone tried their best.
Good value for the money.
Some rooms might need renovation, but they working on that.
Some rooms might need renovation, but they working on that.
5
Rosie
Дата отзыва: 13 января 2025
The room was small, and on arrival we were asked if we would like to upgrade to a room with a window. We were only there for one night so declined, but found this to be the case with most hotels in Hanoi. The location was good and we liked the area. On checkout, the receptionist told us that we could contact them at any time throughout the rest of our stay in Vietnam to ask for assistance with further bookings/tours/buses.
Breakfast wasnt very nice. The room didnt have a window. The bathroom was extremely small
Breakfast wasnt very nice. The room didnt have a window. The bathroom was extremely small
10
J
Дата отзыва: 13 января 2025
I've stayed here several times. The staff is great, always willing to go the extra mile, the beds are super comfortable, there's tons of hot water and the rooms are dark and quiet. It's my go to place in Ha Noi
The breakfast is weird for American appetites and the rooms are a little small but outside of that nothing.
The breakfast is weird for American appetites and the rooms are a little small but outside of that nothing.
10
Tania
Дата отзыва: 10 января 2025
We had a back room which had no windows so it was VERY quiet for sleeping. The bed and pillows were comfortable and the showers had great hot water pressure. Very convenient location. Anna was incredibly helpful from the moment we booked our trip 10 months ago. She helped us plan and book other things we wished to see. Nothing was too much trouble.
Nothing. We were very satisfied
Nothing. We were very satisfied
9
D
Дата отзыва: 10 января 2025
Having been to Hanoi various times it was just like going "home".
Having to leave.
Having to leave.
10
Tais
Дата отзыва: 09 января 2025
La atención del personal es sin lugar a dudas algo para destacar. Desde que llegamos, la recepcionista nos dio una cálida bienvenida brindándonos toda la información acerca de la ciudad, mapas, tours, etc, junto con un rico té que bebimos mientras charlábamos.
El desayuno muy variado y sabroso. Podes servirte del buffet y además elegir un plato del menú (huevos, pancakes, etc).
La ubicación también es ideal, a corta distancia caminando de todas las atracciones de la ciudad.
Recomeniendo 100%!
7
Afshan
Дата отзыва: 08 января 2025
Employees were very helpful.
Common areas - corridors a bit confusing and could have been cleaner. Room was a bit different from the one seen during booking.
Common areas - corridors a bit confusing and could have been cleaner. Room was a bit different from the one seen during booking.
10
Monica
Дата отзыва: 08 января 2025
Excellent staff especially Anna and Mia. Lovely room.
Everything perfect.
Nothing
Nothing
9
Katriina
Дата отзыва: 08 января 2025
The location is very central in the heart of Old Town Hanoi. We had a room at the 6th floor which gave us a cool view on the city and a bit of distance to the noise of the streets.
The staff was very friendly and helpful, who arranged for us also the transfer to our next stop in Sapa, and the tour to Ha Long Bay.
The breakfast was included and there were a bit of salty and sweet options.
The bathtub was quite old, and not well attached to the wall, so it felt that the water was dripping outside. The walls were a bit thin and we could hear the people at the kitchen talking. The breakfast could include some yogurt (if possible), but that’s our personal preference. Nevertheless we had a nice stay and enjoyed the vibrant atmosphere of Hanoi city centre.
The bathtub was quite old, and not well attached to the wall, so it felt that the water was dripping outside. The walls were a bit thin and we could hear the people at the kitchen talking. The breakfast could include some yogurt (if possible), but that’s our personal preference. Nevertheless we had a nice stay and enjoyed the vibrant atmosphere of Hanoi city centre.
9
Julie
Дата отзыва: 07 января 2025
Located in close proximity to alot of things / places in the city.
That I wasn't advised what to dial to contact reception and that there was a hot water switch on checking in, I accidently turned off the hot water and did not have hot water for two days, until I said to reception why don't I have hot water and was told. Also a piece of scurting board with a nail sticking out kept falling off a corner near the bathroom door. I had trouble trying to reach the kettle cord to a PowerPoint, found one near the floor
That I wasn't advised what to dial to contact reception and that there was a hot water switch on checking in, I accidently turned off the hot water and did not have hot water for two days, until I said to reception why don't I have hot water and was told. Also a piece of scurting board with a nail sticking out kept falling off a corner near the bathroom door. I had trouble trying to reach the kettle cord to a PowerPoint, found one near the floor
10
Loes
Дата отзыва: 07 января 2025
Goede locatie in het oude centrum. Alles op loopafstand. Zeer vriendelijk en behulpzaam personeel. Kleinschalige knusse sfeer. Heerlijk bed en goede warme douche. Prima ontbijt, lekker fruit en je kunt o.a. eieren, pancakes laten klaarmaken.
Ik had een kamer zonder raam, en sliep echt heerlijk rustig. Er zijn ook kamers met raam aan de straatkant.
Een heel fijn verblijf. Dank Anna en Mia en team!
9
Eleanor
Дата отзыва: 06 января 2025
Very clean and comfy, staff were lovely especially Anna. She was very helpful
Nothing, any problems the staff solved
Nothing, any problems the staff solved
10
Nathalie
Дата отзыва: 06 января 2025
Très bon hôtel,très bien situé et Anna à la réception est très professionnel et au petit soin ,je reviendrai sans hésiter
Rien
Rien
7
Stephany
Дата отзыва: 06 января 2025
Staff was friendly and helpful in arranging tours to Ha Long Bay. Prime location for Old Quarter. Breakfast was served everyday on the top floor.
Pictures of the room do not always represent the rooms available. Our rooms did not have windows facing outwards, but instead the hallway, probably as a function of being an old building.
Pictures of the room do not always represent the rooms available. Our rooms did not have windows facing outwards, but instead the hallway, probably as a function of being an old building.
9
Georgiana
Дата отзыва: 05 января 2025
Nice place, big beds, very close to everything.
Nice staff, friendly and professional
10
Kleopatra
Дата отзыва: 05 января 2025
Ωραίο ξενοδοχείο, καθαρά δωμάτια και ευχάριστο προσωπικό. Μας επέτρεψαν check in νωρίτερα.
Το μόνο αρνητικό που θα αναφέρω είναι ότι μας είχαν ενημερώσει ότι το πρωινό είναι μέχρι τις 10:00, εμείς φτάσαμε 9:35 και σε απαγοήτευση μας είχαν τελειώσει τα φαγητά (μας έφτιαξαν μόνο ομελέτα και μας έδωσαν καφέ που ζητήσαμε)
Το μόνο αρνητικό που θα αναφέρω είναι ότι μας είχαν ενημερώσει ότι το πρωινό είναι μέχρι τις 10:00, εμείς φτάσαμε 9:35 και σε απαγοήτευση μας είχαν τελειώσει τα φαγητά (μας έφτιαξαν μόνο ομελέτα και μας έδωσαν καφέ που ζητήσαμε)
9
Sara
Дата отзыва: 04 января 2025
Great location, on site services and exceptional staff.
The breakfast area seats about 12 people for a five story hotel, if it’s full it only takes about five minutes for a table to free up, but just be aware.
The breakfast area seats about 12 people for a five story hotel, if it’s full it only takes about five minutes for a table to free up, but just be aware.
10
Mark
Дата отзыва: 04 января 2025
The location was great if you are looking to explore the Old Quarter. The room was well appointed and clean and the staff was very friendly.
The only fault I could find was the reception on the TV was not very clear but there were some English movie channels to choose from.
The only fault I could find was the reception on the TV was not very clear but there were some English movie channels to choose from.
5
Flavio
Дата отзыва: 04 января 2025
The Staff was great
Room too small and no window
Room too small and no window
10
Veronica
Дата отзыва: 03 января 2025
L’hotel è davvero molto carino. Il personale cordiale e accogliente. Posizione ottima. Io e mio marito ci siamo trovati davvero bene
10
Ngo
Дата отзыва: 03 января 2025
Linh was very friendly when we arrived at the hotel, Anna ( Thoa )is always talked to us every time we saw her, she's lovely lady..
Room size is big, location, is good.
Thank you every staffs at Hanoi Chic Boutique Hotel.
Family holiday.
Nil
Nil
9
Audrey
Дата отзыва: 02 января 2025
La localisation
Le lit supplémentaire dans la chambre, peu confortable
Le lit supplémentaire dans la chambre, peu confortable
10
Vanessa
Дата отзыва: 30 декабря 2024
Very friendly staff, lovely rooms and location in the middle of the city (but still in a street where you can catch some sleep at night, not to crowded). ☺️
9
Flora
Дата отзыва: 28 декабря 2024
L'accueil d'Anna, la situation dans une rue assez calme de l'effervescence du vieux quartier.
9
Mateusz
Дата отзыва: 28 декабря 2024
Located in the Old Quarter on lovely street close to all attractions, lots of restaurants and bars near by. Staff was very helpful, room was ok, balcony in the room was nice, clean
No bedside table lamp - only the main bright light. Breakfast room very small. Smell of damp in the room
No bedside table lamp - only the main bright light. Breakfast room very small. Smell of damp in the room
10
Chou
Дата отзыва: 27 декабря 2024
剛到旅館時Florence小姐為我非常詳細的介紹旅館及河內各處景點,包括如何前往.什麼時候適合去參訪.甚至為我推薦防蚊液,我給她滿分的服務.房間隔音不行,房客走樓梯與說話的聲音很吵雜,人多時洗澡沒熱水,但我覺得整體服務遠超過房間的價格,還提供免費早餐,很棒給推,盡量給現金,因為刷卡要+3%
no
no
10
Adam
Дата отзыва: 25 декабря 2024
The hotel staff were very helpful, welcoming and patient. The hotel was clean, spacious, and close to everything; shops, coffee, food, landmarks, etc. It was great value for money.
7
Kate
Дата отзыва: 24 декабря 2024
The hotel is in a good location in the old quarter, it's close to lots of things but not on a very busy street. The staff were really friendly, especially Anna on reception - she helped with anything you need, restaurant recommendations, getting a SIM card, info about places to visit in the city. The breakfast was good - quite a bit to chose from and you can have one thing that is cooked. There was loads of hot water for the shower. There's a safety deposit box and they provide a small bottle of water and the room is cleaned each day.
I was a bit disappointed in my room, the window faces directly onto a wall so it didn't get any natural light. It was clean but felt old and a bit tired - eg scuffs and marks, chips on the furniture. With the humidity and lack of natural light it also felt quite damp.
I was a bit disappointed in my room, the window faces directly onto a wall so it didn't get any natural light. It was clean but felt old and a bit tired - eg scuffs and marks, chips on the furniture. With the humidity and lack of natural light it also felt quite damp.
8
Patricia
Дата отзыва: 24 декабря 2024
La ubicación es muy buena. Old Quarter, en una calle no tan transitada y más tranquila con tiendas y cafeterías/restaurantes al lado. Estás cerca de todo.
La habitación estaba bien, era interior por lo que no había luz natural pero teniendo en cuenta el tráfico casi que es recomendable una habitación interior. Limpieza muy bien y desayuno bueno! Personal muy amable y dispuesto a ayudar en todo!!
Lo único a destacar es que oíamos un ruido en la habitación constante (como pitido), no sabíamos si venía de fuera o de algún electrodoméstico. Al final te acostumbrabas pero era un poco molesto. Pero entiendo que es algo puntual y que solo pasó en nuestra habitación. Lo comentamos pero no se acabó de resolver el tema.
Lo único a destacar es que oíamos un ruido en la habitación constante (como pitido), no sabíamos si venía de fuera o de algún electrodoméstico. Al final te acostumbrabas pero era un poco molesto. Pero entiendo que es algo puntual y que solo pasó en nuestra habitación. Lo comentamos pero no se acabó de resolver el tema.
9
Tobias
Дата отзыва: 22 декабря 2024
The hotel has a good location. Not so crowded as in the old quarter, however close to Old Quarter to walk.
Stuff is super friendly, they are providing the best service as they can. I would stay there again.
I had a room w/o window. You could stay there for 2-4 days.
10
Franziska
Дата отзыва: 21 декабря 2024
Wir waren zum 2. Mal hier, weil Anna, unsere Rezeptionistin, sehr hilfsbereit ist und sich wahnsinnig viel Mühe gibt, den Gästen den Urlaub einfacher zu machen. Auch vor und nach unserem Aufenthalt hat sie uns unterstützt.
10
Evie
Дата отзыва: 20 декабря 2024
The hotel was fantastic, very clean and very helpful and friendly staff. The location was perfect, right in the centre and close to lots of options for food. The breakfast was great and my room was amazing. I would highly recommend staying here.
Nothing, it was perfect
Nothing, it was perfect
9
Clara
Дата отзыва: 17 декабря 2024
Hotel liegt super zentral im Old Quarter von Hanoi.
Personal ist super freundlich und hilft bei jeglichen Problemen.
9
Pamela
Дата отзыва: 17 декабря 2024
Staff is extremally kind and helpful with anything you may need.
7
Fatheela
Дата отзыва: 14 декабря 2024
كل شي ممتاز .. الموظفين روعة في الاخلاق حتى اللي ينقل الشنط شاب بقمة الاخلاق والرقي يركض ليفتح لك باب الفندق وباب التاكسي الله يعطيه الف عافية… الموقع ممتاز كل شي قريب .. نظافة ممتازه … حجز رحلات روعه حق خليج هلونق وغيره من الرحلات وايد استانست بالرحلة شكراً لكم 🌸
1- الغرفه صغيرة جداً تصلح فقط من شخص الي شخصين … حتى الحمام صغير وايد . 2- الريوق محدود والمطعم صغير جداً 3- ازعاج الشارع من الفجر يصحونك من النوم . 4- ازعاج في الفندق عندهم تصليحات او عمال يشتغلون وازعاج تنظيف الغرف صوتهم وايد عالي … ما تقدر تمام .
1- الغرفه صغيرة جداً تصلح فقط من شخص الي شخصين … حتى الحمام صغير وايد . 2- الريوق محدود والمطعم صغير جداً 3- ازعاج الشارع من الفجر يصحونك من النوم . 4- ازعاج في الفندق عندهم تصليحات او عمال يشتغلون وازعاج تنظيف الغرف صوتهم وايد عالي … ما تقدر تمام .
9
Mollie
Дата отзыва: 13 декабря 2024
The room was clean, the location was so central, the staff were so kind and helpful
The bathroom was small but clean and all we needed. The breakfast was simple but good
The bathroom was small but clean and all we needed. The breakfast was simple but good
10
Jaime
Дата отзыва: 13 декабря 2024
The staff, specially Anna, and the location.
Also the bed was very comfortable.
8
Krisztián
Дата отзыва: 13 декабря 2024
The location is perfect, everything is in a walkable distance. The staff is very kind, they recommended us tours and places to eat. The londiner was always there to open the door for us when we came back from a walk. Breakfast is okay. Value for money was really good!
We had a room on the fifth floor, while breakfast is on the 6th. In the mornings it can be really noisy if you wish to sleep longer. The ventillation is something they could improve as without the keycard, the ventilation system does not work and without a window, there is no air in the room. Especially if you are out in the city for the whole day.
We had a room on the fifth floor, while breakfast is on the 6th. In the mornings it can be really noisy if you wish to sleep longer. The ventillation is something they could improve as without the keycard, the ventilation system does not work and without a window, there is no air in the room. Especially if you are out in the city for the whole day.
5
Elisabeth
Дата отзыва: 13 декабря 2024
Personnel extrêmement serviable et adorable. Anna a toujours été super réactive à nos messages et demandes, et force de propositions. Très bien placé pour visiter le vieux Hanoï.
Salle de bains obsolète. Petit déjeuner extrêmement décevant avec des produits de mauvaise qualité (pancake industriel, fruits pas mûrs, peu de choix sur la carte et encore non disponibles en totalité, aucun plat vietnamien)
Salle de bains obsolète. Petit déjeuner extrêmement décevant avec des produits de mauvaise qualité (pancake industriel, fruits pas mûrs, peu de choix sur la carte et encore non disponibles en totalité, aucun plat vietnamien)
6
Britt
Дата отзыва: 12 декабря 2024
Medewerkers erg aardig en super behulpzaam. Het heel schoon en de locatie is super. Bedden slapen lekker.
Doen vooral of ze heel chique zijn maar voor het geld vind ik dat je niet genoeg er voor terug krijgt. Wij hadden een ‘standard room’ en ik denk de kleinste van het hotel dus misschien dat dit ook nog echt een verschil maakt. Je merkt het vooral in de kleine dingen dat het niet echt luxe is en die maken het verblijf gewoon minder comfortabel maar niet slecht; - Spiegel hangt veel te laag dus je ziet standaard je hoofd niet (ik ben 171cm dus niet extreem lang) - Te weinig opberg ruimte voor kleren en spullen - Wifi is slecht - Nachtlampen kan je niet uit doen naast het bed maar bij de deur - Ontbijt wel prima, je hebt wat keus maar niet bijzonder en kwaliteit (van brood, croissant, pannenkoek, warm eten) is erg matig. Ook waren dingen vaak op, ook 2 dagen achter elkaar. - Airco staat recht op het bed dus is niet fijn met slapen -achterstallig onderhoud Ze vroegen achteraf om feedback, toen hebben wij dit aangegeven. Ze waren vriendelijk en geven aan te willem verbeteren dus dit netjes opgepakt. Echter vroeg ze of we geen review willen achter laten want dan zou het personeel geen bonus krijgen, ik hou daar echt niet van dat is omkopen en op gevoel spelen. Niet netjes. Het is geen slecht verblijf, maar voor mij het geld niet waard en veel te verbeteren.
Doen vooral of ze heel chique zijn maar voor het geld vind ik dat je niet genoeg er voor terug krijgt. Wij hadden een ‘standard room’ en ik denk de kleinste van het hotel dus misschien dat dit ook nog echt een verschil maakt. Je merkt het vooral in de kleine dingen dat het niet echt luxe is en die maken het verblijf gewoon minder comfortabel maar niet slecht; - Spiegel hangt veel te laag dus je ziet standaard je hoofd niet (ik ben 171cm dus niet extreem lang) - Te weinig opberg ruimte voor kleren en spullen - Wifi is slecht - Nachtlampen kan je niet uit doen naast het bed maar bij de deur - Ontbijt wel prima, je hebt wat keus maar niet bijzonder en kwaliteit (van brood, croissant, pannenkoek, warm eten) is erg matig. Ook waren dingen vaak op, ook 2 dagen achter elkaar. - Airco staat recht op het bed dus is niet fijn met slapen -achterstallig onderhoud Ze vroegen achteraf om feedback, toen hebben wij dit aangegeven. Ze waren vriendelijk en geven aan te willem verbeteren dus dit netjes opgepakt. Echter vroeg ze of we geen review willen achter laten want dan zou het personeel geen bonus krijgen, ik hou daar echt niet van dat is omkopen en op gevoel spelen. Niet netjes. Het is geen slecht verblijf, maar voor mij het geld niet waard en veel te verbeteren.
10
Omkar
Дата отзыва: 11 декабря 2024
Located in old quarter, at very close distance from landmarks
4
Renaud
Дата отзыва: 10 декабря 2024
Nous avons bcp apprécié le service, merci bcp à Anna pour sa gentillesse et son professionnalisme
L'emplacement est parfait pour profiter pleinement du centre de Hanoï..
La chambre était vraiment vétuste avec une forte odeur d'humidité. ( Mur cloqué et plafond de la douche avec des moisissures) J'ai du revisser moi même le pommeau de douche car cela avait inondé toute la salle bain, nous avions l'impression d'avoir une fontaine au milieu de la salle de bain Pas très agréable de retrouver toutes ses affaires mouillés après la douche !!!. Nous avons eu également bcp de mal pour trouver l'interupteur pour éteindre la salle de bain, caché sous un clapet au niveau de la prise du sèche cheveux.
La chambre était vraiment vétuste avec une forte odeur d'humidité. ( Mur cloqué et plafond de la douche avec des moisissures) J'ai du revisser moi même le pommeau de douche car cela avait inondé toute la salle bain, nous avions l'impression d'avoir une fontaine au milieu de la salle de bain Pas très agréable de retrouver toutes ses affaires mouillés après la douche !!!. Nous avons eu également bcp de mal pour trouver l'interupteur pour éteindre la salle de bain, caché sous un clapet au niveau de la prise du sèche cheveux.
8
Nikolavukic
Дата отзыва: 09 декабря 2024
Lokacija i ljubaznost
Doručak skorman i nedovoljan kapacitet trpezarije.
Doručak skorman i nedovoljan kapacitet trpezarije.
8
Nikolavukic
Дата отзыва: 09 декабря 2024
Lokacija i ljubaznost osoblja
Skroman doručak
Skroman doručak
5
Marie-lise
Дата отзыва: 09 декабря 2024
La gentillesse du personnel
Chambre donnant sur une rue bruyante (avec les boules quies la nuit ça passe). Salle de bain vétuste. Qualité du petit déjeuner à revoir
Chambre donnant sur une rue bruyante (avec les boules quies la nuit ça passe). Salle de bain vétuste. Qualité du petit déjeuner à revoir
8
Frankie
Дата отзыва: 06 декабря 2024
Really friendly and helpful staff. Center location to old Ha Noi. Walking distance to everywhere.
8
Laure
Дата отзыва: 03 декабря 2024
Le lieu est très sympa ,
La chambre que j’ai choisi était spacieuse
Un peu cher je trouve 😊 Hier soir, je n’ai pas eu d’eau chaude sous la douche 😉 Et les rideaux ne sont pas opaques.. Ils ne servent pas a grand chose…
Un peu cher je trouve 😊 Hier soir, je n’ai pas eu d’eau chaude sous la douche 😉 Et les rideaux ne sont pas opaques.. Ils ne servent pas a grand chose…
10
Cochava
Дата отзыва: 03 декабря 2024
המיקום מעולה, ממש במרכז העיר העתיקה.
הצוות מדהים עזר לנו מאוד. לקחנו טיולים מהמלון . החדר היה נקי.
10
Rebecca
Дата отзыва: 02 декабря 2024
Amazing location, quiet street just off the hustle and bustle in the old quarter. Anna could not do more to help us and arranged some great day trips. Breakfast was delicious! Really recommend anyone who wants to stay here. Comfortable HUGE bed, nice modern shower. Obviously it's not going to be the Shangri-La but it's definitely high quality service and nice touches for Hanoi/Vietnam.
Only quibble is that to get to our room you have to go via the lift - not the worst but when busy in the morning can end up having a fun ride up and down 😅.
Only quibble is that to get to our room you have to go via the lift - not the worst but when busy in the morning can end up having a fun ride up and down 😅.
8
Hans
Дата отзыва: 02 декабря 2024
De locatie is mooi centraal gelegen in "the old quarter", in een relatief rustige straat. Het personeel is uiterste vriendelijk. Baggage opslag aanwezig voor de hele laatste dag en een late check out. Mogelijkheden om o.a. excursies en transport te boeken.
Foto's zijn niet geheel gelijk aan de werkelijkheid.
Foto's zijn niet geheel gelijk aan de werkelijkheid.
10
Jennifer
Дата отзыва: 01 декабря 2024
Super Lage, sehr sauber und freundliches Personal
7
Thanh
Дата отзыва: 01 декабря 2024
Staff is so nice
They put the stuff everywhere, quite messy
They put the stuff everywhere, quite messy
9
D
Дата отзыва: 27 ноября 2024
Super friendly and helpful staff.
Great location tight in the heart of the old town.
10
Alan
Дата отзыва: 27 ноября 2024
The room that I had was very quiet even though it is in an excellent location in the Old Quarter and the breakfast delicious with a variety of options cooked to order. Great location, value for money and a staff that is top level.
There was absolutely nothing that I didn't like, The hotel exceeded my expectations.
There was absolutely nothing that I didn't like, The hotel exceeded my expectations.
10
Nicola
Дата отзыва: 25 ноября 2024
We stayed two nights in the Hotel and enjoyed our stay there very much. All the staff were very friendly and helpful.
10
Glenys
Дата отзыва: 24 ноября 2024
Loved the decor and location but most of all loved the staff especially Anna who is extremely knowledgeable and helpful with anything you may require while being so friendly and welcoming. Wouldn’t stay anywhere else in Hanoi!
9
Thalia
Дата отзыва: 24 ноября 2024
The staff were so sweet and inviting! Always ready to help and offer up recommendations or suggestions. The room and bed was very nice and comfortable too, really easy to relax in there. Always felt safe too since the reception was 24/7. They were kind enough to let us keep our bags there while we explored the city since our room wasn’t ready yet. The staff were all wonderful!
The breakfast area itself is small so harder to find a seat, and the breakfast itself wasn’t anything amazing but then again it was very convenient and had some good fresh foods!
The breakfast area itself is small so harder to find a seat, and the breakfast itself wasn’t anything amazing but then again it was very convenient and had some good fresh foods!
10
Maura
Дата отзыва: 23 ноября 2024
gentilezza, disponibilità, soluzione dei problemi
alcuni rumori provenienti dall'ascensore, disordine nei corridoi
alcuni rumori provenienti dall'ascensore, disordine nei corridoi
6
David
Дата отзыва: 18 ноября 2024
El alojamiento está muy bien ubicado. El personal es muy atento y te da muchas facilidades, incluso nos consiguieron una sim en muy poco tiempo y a muy buen precio
Nuestra habitación no tenía ventana al exterior de la calle pero si a un pasillo interior. Esto hace que cada vez que den la luz del pasillo se ilumine prácticamente tu habitación. No puedes ventilar, mucha humedad… un fallo que no aclaren que las habitaciones básicas no tengan ventana.
Nuestra habitación no tenía ventana al exterior de la calle pero si a un pasillo interior. Esto hace que cada vez que den la luz del pasillo se ilumine prácticamente tu habitación. No puedes ventilar, mucha humedad… un fallo que no aclaren que las habitaciones básicas no tengan ventana.
9
Ben
Дата отзыва: 17 ноября 2024
Very central location and friendly staff at great price. Perfect for what we needed
The Air con was quite loud on a night but worked great in terms of temperature. The pictures upon booking led me to believe there was an actual window in the room opposed to an annex / internal window
The Air con was quite loud on a night but worked great in terms of temperature. The pictures upon booking led me to believe there was an actual window in the room opposed to an annex / internal window
8
David
Дата отзыва: 16 ноября 2024
Friendly staff, location very strategic near the tourist hotspots, walking distance to night market (~10-15 mins), very good breakfast
Small hallway and only one elevator available. First night we didn’t stay in our booked room due to leakage, but they give us a new room with adjusted price
Small hallway and only one elevator available. First night we didn’t stay in our booked room due to leakage, but they give us a new room with adjusted price
10
Elisa
Дата отзыва: 16 ноября 2024
Quartier très animé, tout est proche : restaurants, minimart, bureaux de change ,tours opérateurs ,salons de massage rien ne manque.
Personnel attentionné serviable
Chambre avec fenêtre donnant sur 4 murs donc,très sombre
Chambre avec fenêtre donnant sur 4 murs donc,très sombre
10
Francois
Дата отзыва: 15 ноября 2024
Anna et toute son équipe nous ont accueilli avec le sourire et nous ont accompagné efficacement pendants notre séjour . Nous avons séjourné deux fois et nous avons apprécié cet hôtel et son personnel , sa disponibilité , son efficacité , sa gentillesse . Je le recommande : Son emplacement est parfait si on veut séjourner dans le old quartet d’Hanoï et sa vie trépidante .
Anna est une personne souriante , énergique et efficace , qui sait proposer des solutions aux problèmes des voyageurs .
D’y être resté trop peu de temps …
D’y être resté trop peu de temps …
10
Al
Дата отзыва: 15 ноября 2024
Staff was exceptional. Friendly and very helpful.
10
Demu
Дата отзыва: 12 ноября 2024
Personnel vraiment adorable ! Très bien placé, chambre confortable et spacieuse ! Bon petit dej
10
Alison
Дата отзыва: 11 ноября 2024
Great location, fantastic staff and an excellent breakfast
8
Sven
Дата отзыва: 11 ноября 2024
De locatie is fantastisch. Midden in het centrum van old quarter. De service aan de balie is ook goed. We zijn zeer goed geholpen.
De standaard kamer is erg klein en heeft geen raam. Dat had wel vermeld mogen staan.
De standaard kamer is erg klein en heeft geen raam. Dat had wel vermeld mogen staan.
9
Bartłomiej
Дата отзыва: 10 ноября 2024
Hotel staff was very helpful and professional, they gave us valuable tips about our stay in Hanoi. Hotel has organized laundry and taxi services without any hassle. Breakfast was very good. Highly recommended!
Cleanliness of the bathroom needs some improvement
Cleanliness of the bathroom needs some improvement
8
Stefano
Дата отзыва: 08 ноября 2024
Hotel is in the Old Quarter, close to everything you need and not noisy.
Staff is super communicative and helpful (Hanna and the staff organized for us a couple of private tours at a very convenient price)
Transfer to and from airport well organized (to pay extra)
Bathroom in our room was a little tired.
Bathroom in our room was a little tired.
8
Ingrid
Дата отзыва: 07 ноября 2024
Geweldige service. Receptionist Walkie regelt alles wat je wilt, zowel boekingen naar andere bestemmingen, als treintickets etc. Hij weet veel van de geschiedenis van Vietnam, erg interessant. Ook zijn collega's waren zeer behulpzaam. Hotel ligt middenin het oude centrum.
Kamers zijn wat verschillend van comfort, sommige kamers wat minder dan andere (qua sanitair en staat van onderhoud)
Kamers zijn wat verschillend van comfort, sommige kamers wat minder dan andere (qua sanitair en staat van onderhoud)
10
Hauke
Дата отзыва: 05 ноября 2024
Sehr freundliches Personal. Gutes Frühstück. Schön ruhig im Zimmer. Alles sehr sauber. Das Hotel liegt sehr zentral in der Altstadt
WiFi auf dem Zimmer ist ausbaufähig
WiFi auf dem Zimmer ist ausbaufähig
4
Stijn
Дата отзыва: 05 ноября 2024
De accommodatie beschikt over een top locatie en het personeel is erg vriendelijk.
De prijs/kwaliteit vind ik niet overeenkomen. De kamer had veel sporen van viezigheid en de badkamer al helemaal.
De prijs/kwaliteit vind ik niet overeenkomen. De kamer had veel sporen van viezigheid en de badkamer al helemaal.
10
Pundarika
Дата отзыва: 03 ноября 2024
This hotel location is strategic to popular restaurant and attraction. The room was comfy and clean, the facilities were completed. The staff were friendly and very helpful. The breakfast was delicious, I love their pho and banh mi.
10
Y
Дата отзыва: 02 ноября 2024
Located right in Old Quarter - for me, it’s super comfy. Staffs are nice.
The room is clean (not too big - but it’s typical in Hanoi) and comfy.
8
Marcella
Дата отзыва: 01 ноября 2024
Die Lage ist wirklich unschlagbar, mittendrin im old quarter -alles zu Fuß erreichbar.
Das Personal überdurchschnittlich zuvorkommend und nett. Ein xxl Bett 🤩
Das Bad is mini klein, die Dusche (insbesondere die Duschköpfe) könnten ein Update gebrauchen-dennoch ausreichend. Das WLAN läuft nicht wirklich gut in den Zimmern.
Das Bad is mini klein, die Dusche (insbesondere die Duschköpfe) könnten ein Update gebrauchen-dennoch ausreichend. Das WLAN läuft nicht wirklich gut in den Zimmern.
10
Amber
Дата отзыва: 30 октября 2024
The staff were friendly and very helpful. Walkie organised all of our trips and he was great at responding and taking care of us.
6
Βασιλική
Дата отзыва: 29 октября 2024
The location and the staff was nice
The breakfast had very few options and the rooms were not clean enough. Also the pictures in booking were not realistic
The breakfast had very few options and the rooms were not clean enough. Also the pictures in booking were not realistic
10
Erlon
Дата отзыва: 28 октября 2024
Hospitalidade e localização incríveis. Os funcionário são hospitaleiros. Sem sequer pedirmos eles nos perguntaram quantos dias ficaríamos e já montaram um roteiro baseado no tempo que tínhamos. Excelente
Nada a reclamar.
Nada a reclamar.
9
S
Дата отзыва: 28 октября 2024
staff fantastico , disponibile ed efficiente
pulizia adeguata
posizione perfetta
ho avuto qualche problema con l'aira condizionata della stanza
ho avuto qualche problema con l'aira condizionata della stanza
10
Micki
Дата отзыва: 28 октября 2024
dejlig vært godt værelse meget centralt. morgenmaden middel. alt i alt en god oplevelse .
gode senge, dejligt med balkon ingen støj.
gode senge, dejligt med balkon ingen støj.
8
Sarah
Дата отзыва: 27 октября 2024
This hotel is in such a brilliant location with lots to explore close by. The staff were very kind, friendly and helpful. Room was clean, comfortable and spacious. Breakfast was yummy!
We were on the top floor which was quite until 6:30am when breakfast started which was a little noisy. The shower in the bathroom would be difficult for older people and the fact you’ve got to walk up stairs to your room. This wasn’t an issue for us but I can see it being one for others.
We were on the top floor which was quite until 6:30am when breakfast started which was a little noisy. The shower in the bathroom would be difficult for older people and the fact you’ve got to walk up stairs to your room. This wasn’t an issue for us but I can see it being one for others.
9
Louis
Дата отзыва: 26 октября 2024
Le personnel et la chambre premium
Le petit déjeuner , certains jours après 7h
Le petit déjeuner , certains jours après 7h
8
Louis
Дата отзыва: 26 октября 2024
Le personnel
Le petit déjeuner certains jours après 7h
Le petit déjeuner certains jours après 7h
9
S
Дата отзыва: 26 октября 2024
Lo staff è presente , disponibile e molto gentile.
La posizione perfetta, sia per turismo che non.
Ho solo avuto qualche problema con l'aria condizionata, la posizione del condizionatore era un pochino troppo diretta, ma è una nota che va a sensazione personale.
Ho solo avuto qualche problema con l'aria condizionata, la posizione del condizionatore era un pochino troppo diretta, ma è una nota che va a sensazione personale.
10
Jessica
Дата отзыва: 26 октября 2024
Such a lovely stay in Hanoi old quarter. Walking distance to everything and still very much in the hustle and bustle without being too noisy. Rooms were quiet and comfortable with everything you need. We stayed here twice and both rooms were excellent and such good value for money.
The staff are incredible and so so helpful! If you need to book anything such as tours / transfers etc ask and they are always happy to help (special shout out to Anna who was so personable and organised everything for us).
Will definitely be staying again when I’m back in Hanoi.
10
Natasza
Дата отзыва: 22 октября 2024
-Bardzo ładne pokoje
-przemiła i pomocna obsługa
-pyszne owoce na śniadaniu
-usługa prania
-zorganizowano nam taxi na lotnisko
-wróciliśmy do hotelu na koniec podróży po północy
-czasem bywa głośno od ulicy, ale to nieuniknione w tej lokalizacji
-czasem bywa głośno od ulicy, ale to nieuniknione w tej lokalizacji
10
Liia
Дата отзыва: 19 октября 2024
Amazing staff And great location.
Nothing was too much for the team here and really helpful
As a vegetarian the breakfast was little lacking
As a vegetarian the breakfast was little lacking
8
Jinnicha
Дата отзыва: 18 октября 2024
The staff were all niceeeeeeeee. They were soooo energetic and helpful during our stay. Also recommended the day trip to us, very convenient and all worth it.
The place is near the convenient store (like 7.11) and surrounded by many many coffee places and local food restaurants. I recommend the hue noodles one opposite the hotel. It tasted so good!
9
Lotte
Дата отзыва: 18 октября 2024
It was clean, beautiful en nice balcony!
Nothing!
Nothing!
9
Juliana
Дата отзыва: 17 октября 2024
Nothing to be complained about, everything was perfect. Thank to Anna, Wickey, Mike (all the staff) who were very helpful, from arranging the early check in until our car back to Nobai airport very early in the morning.
The location is strategic at old quarter area.
I will definitely stay here again if I go to Hanoi.
9
Juliana
Дата отзыва: 17 октября 2024
I stayed there with my friends, we have arranged to be able to get an early check in. The room was clean, the breakfast menu was good for me, they even changing the menu daily, and because the restaurant is small so they have menus made by order and it's all 😋.
All staff were very friendly and helpful and the most important, they spoke English very well.
Love it
7
Prashaanth
Дата отзыва: 10 октября 2024
The location
Breakfast options, staff and quality
Breakfast options, staff and quality
9
Mollie-rose
Дата отзыва: 09 октября 2024
Staff were very friendly and helpful during our stay and allowed us to store luggage while we travelled to Ninh Binh. Room was excellent with everything we needed, and comfortable beds.
The breakfast was okay but not the best, however this did not bother us too much as there is plenty of cafes nearby.
The breakfast was okay but not the best, however this did not bother us too much as there is plenty of cafes nearby.
9
Mollie-rose
Дата отзыва: 09 октября 2024
Our room had a lovely balcony and had good amenities and comfortable beds. The staff are so helpful and lovely. They were kind enough to complete our laundry during our one night stay in time for our flight the next day.
The bath/shower in our room was leaking onto the floor however staff were prompt to provide extra towels to clean up when we reported the issue. I’m sure they would resolve this issue.
The bath/shower in our room was leaking onto the floor however staff were prompt to provide extra towels to clean up when we reported the issue. I’m sure they would resolve this issue.
10
Wesley
Дата отзыва: 09 октября 2024
Staff were very welcoming, attentive and helpful.
10
Joia
Дата отзыва: 08 октября 2024
Zeer fijne overnachting in het midden van de old town van Hanoi. Personeel is zeer vriendelijk en behulpzaam. Ze zoeken samen met jou naar reis mogelijkheden en boeken deze voor jou.
We diende om 6am reeds te vertrekken waardoor we niet konden ontbijt. Echter was er een meeneem ontbijt voorzien.
Zeker een aanrader.
9
K
Дата отзыва: 08 октября 2024
Le personnel de l'hôtel est exceptionnel. Souriants serviables, à l'écoute.
L'hôtel est très bien situé à proximité de tout.
7
Takeshi
Дата отзыва: 08 октября 2024
部屋はきれいだった。
シャワールームとベッドルームの間がうまく分かれていない。最初のスタッフの印象は良かったが、最後にニンビンへのリムジンバスを予約した際に相場よりかなり高い額を提示されてがっかりした。
シャワールームとベッドルームの間がうまく分かれていない。最初のスタッフの印象は良かったが、最後にニンビンへのリムジンバスを予約した際に相場よりかなり高い額を提示されてがっかりした。
10
Wedding
Дата отзыва: 07 октября 2024
Amazing service, the staff helped us with everything. Great English.
8
Eleanor
Дата отзыва: 06 октября 2024
Staff and good beds
Breakfast was not the best
Breakfast was not the best
9
Elīna
Дата отзыва: 03 октября 2024
The location is perfect and the staff is super friendly. Great value for the price!!
10
Kim
Дата отзыва: 01 октября 2024
The property was in an excellent location. An easy walk to everything. The staff were incredibly kind, helpful and sincere. The rooms were tidy and comfortable. The breakfast was lovely. I would absolutely come back again. Recommend this hotel to all.
Nothing. It was an excellent, value for money hotel.
Nothing. It was an excellent, value for money hotel.
9
Graham
Дата отзыва: 01 октября 2024
The staff, particularly Anna on reception. She was the most helpful & delightful person in reception that we have ever encounter in our many many years if travel
Nothing really
Nothing really
10
Renate
Дата отзыва: 25 сентября 2024
Super Lage zur Altstadt. Sehr aufmerksames Personal. Frühstück lecker und ausreichend.
9
Claudia
Дата отзыва: 23 сентября 2024
Nuestra estancia fue fantástica, el hotel está en una ubicación súper buena para ir andando a cualquier lado. El personal fue siempre muy amable y atento, nos ayudó con el turismo y a contratar drivers, y a solucionar algún problemita.
9
Christian
Дата отзыва: 23 сентября 2024
Very friendly stuff, clean and very good location
10
Julian
Дата отзыва: 21 сентября 2024
Excellent value for money. Just a 5-minute walk from Hoan Kiem Lake. There are many shops and restaurants nearby. Staff are very attentive and helpful. They will organise day trips and transport on request at competitive prices.
10
Gustavo
Дата отзыва: 20 сентября 2024
La ubicación muy buena,cerca de todo...el personal amable y eficiente...el desayuno muy completo donde elegir ,tanto occidental como oriental...en definitiva,muy recomendable para una estancia de varios días en Hanoi
Nada que destacar,todo fue muy bien
Nada que destacar,todo fue muy bien
8
Anna
Дата отзыва: 19 сентября 2024
Muy buena localización, wifi funciona perfectamente y además, los empleados son muy amables. Ofrecen todo tipo de servicios.
La habitación era más pequeña que lo que muestran las fotos. Y teníamos una “ventana” que daba a un pasillo, no al exterior. A pesar de eso, se descansaba bien.
La habitación era más pequeña que lo que muestran las fotos. Y teníamos una “ventana” que daba a un pasillo, no al exterior. A pesar de eso, se descansaba bien.
10
Isobel
Дата отзыва: 17 сентября 2024
Lovely, friendly, helpful and informative staff.
Very comfortable room and bed with big window.
Adequate breakfast with buffet of fruits, toasts, meats and cereals, plus menu of traditional and western foods a chef will cook fresh for you (eggs, pancakes, pho).
Overall best hotel I’ve stayed at in Vietnam and this is my 3rd visit.
N/a
N/a
10
Mariia
Дата отзыва: 14 сентября 2024
The hotel is well located in the old town. So it is walking distance to most sights. The room was clean. The bed is comfortable. The staff is super nice and helpful. We also took a trip to Ninh Bihn through the hotel which was fantastic. Recommended! Good value for money
5
Ivon
Дата отзыва: 12 сентября 2024
It is a well-located place. Easy to access restaurants, markets and in general the city
We upgraded the room because the first option didn't seem comfortable enough, however, the second one had a constant sewer smell.
We upgraded the room because the first option didn't seem comfortable enough, however, the second one had a constant sewer smell.
10
Nevien
Дата отзыва: 12 сентября 2024
The location is perfect. The room with the balcony gives you a feel of life just by standing in it watching the daily life of the locals. The staff are very friendly and helpful.
5
Mia
Дата отзыва: 11 сентября 2024
Good location and beds
Didn’t look like photos and tv wasn’t great
Didn’t look like photos and tv wasn’t great
9
Jan
Дата отзыва: 10 сентября 2024
I appreciated that the receptionists can help with booking day trips, even at short notice, which was extremely helpful. The staff was very friendly, and I enjoyed the breakfast.
10
Wolfgang
Дата отзыва: 08 сентября 2024
Beste Lage, super zentral aber nicht zu laut.
Personal sehr zuvorkommend, konnten unser Gepäck 2 Wochen umsonst dort lassen. Flughafenshuttle etc. wird organisiert, kümmern sich um alles was man braucht
Nichts
Nichts
8
Lucia
Дата отзыва: 08 сентября 2024
Great room. Affordable. Kind and smart staff.
Nothing to add
Nothing to add
10
Marcella
Дата отзыва: 07 сентября 2024
Conforto, cama confortável, banheiro limpo, chaleira para água quente, e atendimento excelente.
Somente o ar condicionado poderia ser um pouco melhor, muito fraco.
Somente o ar condicionado poderia ser um pouco melhor, muito fraco.
9
Malaya
Дата отзыва: 31 августа 2024
- Friendly and very helpful staff (special shout out to Anna and Clara)
- Our room got upgraded at a very cheap rate without any additional early check-in fees. It was very spacious and had a balcony.
- The room rate comes with complimentary breakfast
- Our room is cleaned every day
- The hotel's location is very convenient and accessible
- Air-conditioning in the room is not very good - We had difficulty using some of the electric sockets beside the bed
- Air-conditioning in the room is not very good - We had difficulty using some of the electric sockets beside the bed
10
Seungjin
Дата отзыва: 31 августа 2024
하노이 중심지에 있고
근처에 먹거리 가득하네요
방도 쾌적하고 좋았어요
간간히 오토바이 소리 ..
간간히 오토바이 소리 ..
8
Javier
Дата отзыва: 28 августа 2024
La ubicación es perfecta para dar una vuelta por old quarter. El desayuno es completo, tienen una carta para elegir el plato que mas te gusta además de opcion buffet con café, cereales, fruta y etc
Por indicar alguna cosa, el baño estaba limpio pero siempre agradeces una ducha con más presión y agua
Por indicar alguna cosa, el baño estaba limpio pero siempre agradeces una ducha con más presión y agua
9
Adéla
Дата отзыва: 28 августа 2024
Super poloha v centru. Kousek od mnoha restaurací a obchodů. Velmi milý personál. Velký výběr na snídani. Měli jsme i možnost si upgradovat pokoj při check inu, za nižší poplatek.
Koupelna by potřebovala hlubší vyčištění a modernější zařízení.
Koupelna by potřebovala hlubší vyčištění a modernější zařízení.
10
Rubén
Дата отзыва: 27 августа 2024
Desde el momento en que entramos por la puerta nos atendieron de fábula. La ubicación es excelente, ya que estás en pleno centro de la zona comercial en donde hay bastantes restaurantes y cosas que ver.
Nada
Nada
10
Franca
Дата отзыва: 25 августа 2024
Posizione ottima staff gentile camera pulita ed elegante proprio chic
7
Federico
Дата отзыва: 22 августа 2024
Abbiamo usato questo albergo per appoggio per mezza giornata...comunque le stanze sono come in foto, molto pulite. Lo staff è super disponibile e sorridente. Purtroppo scoperto per necessità...tornando indietro soggiornerei qui piuttosto che nell'altro albergo usato. Sicuramente non è un albergo da tante pretese ma come appoggio mentre si visita la città va benissimo
9
Yongha
Дата отзыва: 22 августа 2024
Nice location to look around the city. Great cafes and restaurants nearby.
Very kind and friendly staffs, you can't find better places with this reasonable price
Facilities are working well but quite old.
Facilities are working well but quite old.
10
Giuseppe
Дата отзыва: 20 августа 2024
Struttura in posizione perfetta, nell'old quarter comoda per qualsiasi spostamento. Pulizia, confort della stanza (aria condizionata super utile ad Hanoi altrimenti la notte non dormi), buona colazione ma soprattutto la disponibilità e l'accoglienza super della staff, in particolare di Anna e David che sono sempre stati a disposizione per qualsiasi esigenza e necessità. L'ultimo giorno mi hanno concesso di lasciare il bagaglio in struttura fino alla sera che dovevo ripartire e di darmi una rinfrescata dopo essere rientrato da una giornata in giorno nonostante avessi già fatto check out. Consigliato!!!
8
Natacha
Дата отзыва: 19 августа 2024
L'emplacement
Le PDJ
La gentillesse du personnel et la facilitŕ à orgzniser nos trajets vers Sapa
....
....
7
Connie
Дата отзыва: 16 августа 2024
The staff were super helpful with any issues, including booking tours. They all were polite and friendly
It wasn’t easy to locate, the area was a bit like a labyrinth. There was a lot of unfinished structural parts to the internal building ie, exposed electrical wires, a shower head that was coming away from the wall, dripping water from the AC onto the TV screen underneath it. Towels were clean but old, not enough pillows for comfort. Breakfast was average, but good enough for a start to our day. However, the staff all were exceptionally polite, very friendly and super helpful throughout our stay.
It wasn’t easy to locate, the area was a bit like a labyrinth. There was a lot of unfinished structural parts to the internal building ie, exposed electrical wires, a shower head that was coming away from the wall, dripping water from the AC onto the TV screen underneath it. Towels were clean but old, not enough pillows for comfort. Breakfast was average, but good enough for a start to our day. However, the staff all were exceptionally polite, very friendly and super helpful throughout our stay.
9
Camilla
Дата отзыва: 14 августа 2024
La posizione ottima e il personale molto disponibile
7
Sebastian
Дата отзыва: 12 августа 2024
Zentrale Lage in der Altstadt/Old-City
Hilfsbereites und freundliches Personal
Frühstück solide und gut
Schimmel an den Wänden im Zimmer Kein Fenster im Zimmer (daher vermutlich auch der Schimmel)
Schimmel an den Wänden im Zimmer Kein Fenster im Zimmer (daher vermutlich auch der Schimmel)
10
Fernando
Дата отзыва: 10 августа 2024
Todo, especialmente el trato y la calidad-precio.
También es digno de mencionar el excelente desayuno
Nada
Nada
10
Julian
Дата отзыва: 08 августа 2024
Excellent value for money. Just a 5-minute walk from Hoan Kiem Lake. There are many shops and restaurants nearby. Staff are very attentive and helpful. They will organise day trips and transport on request at competitive prices.
10
Ryo
Дата отзыва: 06 августа 2024
ホテルフロントのスタッフさんはとても親切で丁寧に対応してくれます。部屋も清潔で快適。笑顔で接してくれました。彼らはとてもとても親切です。
宿泊前から、到着時の送迎タクシーや、滞在中のツアーの手配のため、こまめにメッセージをくれて助かりました。私はハロン湾の日帰りツアーに参加しました。チェックアウト後も、市街散策中は荷物を預かってくれました。
ホテルはハノイの旧市街にあり、付近を散策して通りに並ぶ店を見るだけでも楽しめます。剣の伝説のあるホアンキエム湖、植民地時代に建てられたホアロー刑務所、ハノイ大教会など見どころたくさん。歩くときはバイクに注意しましょう！
またハノイに来ることがあれば泊まりたいです。ありがとうございました！
10
Nhã
Дата отзыва: 05 августа 2024
Các bạn nhân viên cực kì dễ thương, luôn luôn nhiệt tình giúp cho kì nghỉ của mình trở nên tốt nhất. Vị trí rất tốt và có thể đi bộ đến mọi nơi.
9
Tulasi
Дата отзыва: 05 августа 2024
The hotel was amazing. Simple room but yet comfortable to stay. Center of all the shops and restaurants. Easy to walk around the city. An also the staff in the hotel was amazing with their guides and information. They even help to arrange ur tour plan for your stay amazing initiatives
They should have more variety in food for the breakfast menu and the television in the room should accommodate more English channels . As now they only have Vietnamese show a news.
They should have more variety in food for the breakfast menu and the television in the room should accommodate more English channels . As now they only have Vietnamese show a news.
10
Weng
Дата отзыва: 03 августа 2024
The staffs are really helpful, guided us the attraction places, good english speaker
8
Juuls
Дата отзыва: 01 августа 2024
De locatie was top, en het personeel is erg behulpzaam.
Het ontbijt werd later op de ochtend niet goed aangevuld, maar we zijn nog een keer terug gekomen toen we dit als feedback hadden gegeven en ze hebben dit meteen aangepakt. Er was nu een ruime keuze bij het ontbijt!
Het ontbijt werd later op de ochtend niet goed aangevuld, maar we zijn nog een keer terug gekomen toen we dit als feedback hadden gegeven en ze hebben dit meteen aangepakt. Er was nu een ruime keuze bij het ontbijt!
10
D
Дата отзыва: 01 августа 2024
Dịch vụ tiện nghi; Nhân viên ứng xử nhiệt tình, hài hòa, hiếu khách
Không
Không
10
Joel
Дата отзыва: 30 июля 2024
El alojamiento está muy bien ubicado, justo en el old quarter de Hanoi, a muy pocos metros de todo el movimiento de la ciudad. La habitación era espaciosa y muy cómoda.
La atención por parte de la recepcionista fue excelente, esta era nuestra segunda visita al hotel en nuestro viaje a Hanoi y como muestra de agradecimiento mejoró la habitación. Muy buen detalle que mejoró nuestra experiencia. Además nos recomendó muchos lugares en los que realizar distintas actividades en la ciudad.
El espacio del restaurante es muy limitado aunque te dan la opción de llevártelo.
El espacio del restaurante es muy limitado aunque te dan la opción de llevártelo.
8
Mohammad
Дата отзыва: 30 июля 2024
The staff were exceptional and excellent.. must commend Ann & Rose for their fabulous service. We were made to feel a warm welcome from the very start. They were were helpful and gave us detailed information on nearly attractions and also day trips to Halong Bay. They also provided us with maps. They were swift to resolve issues with our room as well. Big thanks to the staff.
The room was very small and a bit shabby. The AC was broken and we had to change room. Staff were super helpful. Second room had a funny smell. There were no windows in the room which was not really highlighted in the booking page. Breakfast area was small and breakfast options were limited. Only the location and the staff were the positives of the hotel.
The room was very small and a bit shabby. The AC was broken and we had to change room. Staff were super helpful. Second room had a funny smell. There were no windows in the room which was not really highlighted in the booking page. Breakfast area was small and breakfast options were limited. Only the location and the staff were the positives of the hotel.
7
Christine
Дата отзыва: 24 июля 2024
Die Hilfsbereitschaft und Zuvorkommenheit des Personals, die Größe des Zimmer und die Lage
Die Unterkunft entsprach nicht den Bildern auf Booking.com. Es war ein wenig heruntergekommen und das Frühstück sah nicht ansatzweise so gut wie auf den Bildern aus.
Die Unterkunft entsprach nicht den Bildern auf Booking.com. Es war ein wenig heruntergekommen und das Frühstück sah nicht ansatzweise so gut wie auf den Bildern aus.
10
소
Дата отзыва: 22 июля 2024
직원들이 너무 친절하게 하나하나 다도와주시고 안경쓰신 남자분이랑 여자 매니저님 두분이 너무 잘해주셔서 다음에 또 방문할려고요 그때도 있었으면 좋겠어요 ㅎㅎ
없습니다
없습니다
9
Alba
Дата отзыва: 22 июля 2024
Great location and very helpful staff. They organised our trip to halong bay with everything we would like to do, and gave us a map of the interesting places in Hanoi we shouldn’t miss.
The eating area of the hotel could be improved. The kitchen didn’t look super tidy, the food was nice tho.
The eating area of the hotel could be improved. The kitchen didn’t look super tidy, the food was nice tho.
9
Patrick
Дата отзыва: 21 июля 2024
Die Unterkunft liegt zentral in der Old Town von Hanoi.
Für vietnamesische Verhältnisse erwartet einen ein schönes kleines Hotel mit gemütlichen Betten und einem soliden Frühstück. Standartmäßig gibt es neben Toast auch die klassische Pho Suppe zum Frühstück.
Das Personal ist sehr aufmerksam und zuvorkommend.
Kleiner Tip: Genau in der Suppenküche gegenüber, bei einer kleinen Oma haben wir fur 1,30 Euro die beste Pho Suppe unseres Lebens gegessen.
Alles war ok
Alles war ok
10
Huichun
Дата отзыва: 20 июля 2024
人員，前台Ann和Rose都很熱心助人，非常愉快的住宿，早餐式樣不多但都很好吃，還可以點現做的三明治、河粉，再來河內唯一首選
沒有
沒有
10
Aimee
Дата отзыва: 20 июля 2024
The staff were fantastic, so hospitable and easy to contact. We returned for another night and they had our room keys ready to go and made it so easy for us after a long day of travel!
10
Huichun
Дата отзыва: 20 июля 2024
人員，前台Ann和Rose都很熱心助人，非常愉快的住宿，早餐式樣不多但都很好吃，還可以點現做的三明治、河粉，再來河內唯一首選
沒有
沒有
10
Rabath
Дата отзыва: 19 июля 2024
The behavior of the staff was excellent and they were very helpful in suggesting the places to go to if you don’t have much idea about Hanoi. Overall it’s an excellent place and very good experience.
10
Maxine
Дата отзыва: 18 июля 2024
The staff are very approachable, friendly and helpful.
We had a room with balcony. It was large with plenty of space for our luggage. We loved that we got a good night's sleep and the room was quiet.
Everything was more than suitable for our stay.
Everything was more than suitable for our stay.
10
Quan
Дата отзыва: 17 июля 2024
The hotel staff went above and beyond to make our stay exceptional. From their warm and friendly demeanor to their utmost professionalism, every interaction was a delight. The room was impeccably clean and the spacious layout was just perfect. We stayed on the top floor, and our room was located opposite the hotel restaurant where we had our breakfast. It was easily accessible, and the service was great.
We're located on the top floor, and unfortunately, the noise from the lift is affecting our sleep as we are quite sensitive to noise. Upon contacting the staff for assistance, we were impressed by their professionalism and their willingness to accommodate us with available options.
We're located on the top floor, and unfortunately, the noise from the lift is affecting our sleep as we are quite sensitive to noise. Upon contacting the staff for assistance, we were impressed by their professionalism and their willingness to accommodate us with available options.
8
Walla
Дата отзыва: 16 июля 2024
Centrally located close to everything. Clean and has everything you need good value for the money. The staff is super helpful and prepared us early breakfast. Super reliable
The room we got was a bit small and different from the pictures, but maybe it’s in the description and I didn’t pay attention.
The room we got was a bit small and different from the pictures, but maybe it’s in the description and I didn’t pay attention.
10
Ly
Дата отзыва: 15 июля 2024
Trước hết là đội ngũ phục vụ từ lễ tân, bellman đến housekeeping đều tuyệt. Thái độ niềm nở chu đáo tận tình.
Ở Hà Nội đông đúc thì có gì phải chê và ko thích ở khách sạn này.
Ở Hà Nội đông đúc thì có gì phải chê và ko thích ở khách sạn này.
7
T
Дата отзыва: 15 июля 2024
The room was nice, with decent facilities. Very well positioned. The staff was helpful at check-in and check-out, and they were in constant contact with us from the moment of booking, helping with a lot of information.
The layout of the hotel (hallways and lobby is quite crammed. The rooms are a bit old ( especially the bathroom / shower). Furniture needs some upgrades, although still in usable condition now. the sound insulation is not the best.
The layout of the hotel (hallways and lobby is quite crammed. The rooms are a bit old ( especially the bathroom / shower). Furniture needs some upgrades, although still in usable condition now. the sound insulation is not the best.
8
Darshan
Дата отзыва: 15 июля 2024
The staffs were amazing Ann , Rose & David , the hotel was located near to weekend night market and very near to train street and many other places.
For Indians there is a restaurant called Raza behind the hotel which serves North Indian food and Annam restaurant little away which serves South Indian food . Also tadka which near train street serves North Indian food . All these restaurants are near to chich boutique
But the breakfast is not friendly for Indians so make sure u book without breakfast.
You should stay here because the staffs provide an amazing service and are extremely helpful and friendly.
10
Kenneth
Дата отзыва: 14 июля 2024
Staff was friendly and helpful
Change of breakfast
Change of breakfast
10
Shanmukhi
Дата отзыва: 14 июля 2024
Everything was excellent. Staff were very helpful and friendly
9
Ling
Дата отзыва: 12 июля 2024
Great location and staff were very friendly and helpful. The AC was excellent!
8
Ildar
Дата отзыва: 10 июля 2024
The hotel staff was great, they are great guys, all the difficulties were solved by them successfully. I would like to separately note the breakfast, it was cooked to order and it was excellent, not all hotels have this, plus the staff at breakfast were very positive.
The minus of the hotel is its condition - hot air came in through the window (the window is on the air conditioners, heating the air at the exit, a very strange solution). And the most important thing - if you wake up later than 6:30-7:00 hours, then you will not be able to sleep, because there is no soundproofing in the corridors, we lived on the floor under the restaurant and there every day from 6:00 they threw dishes or furniture on the floor loudly, this is a significant minus for those who would like to live according to their own schedule (if not for this, I would not go to breakfast and live a happy life) ...
The minus of the hotel is its condition - hot air came in through the window (the window is on the air conditioners, heating the air at the exit, a very strange solution). And the most important thing - if you wake up later than 6:30-7:00 hours, then you will not be able to sleep, because there is no soundproofing in the corridors, we lived on the floor under the restaurant and there every day from 6:00 they threw dishes or furniture on the floor loudly, this is a significant minus for those who would like to live according to their own schedule (if not for this, I would not go to breakfast and live a happy life) ...
9
Thu
Дата отзыва: 08 июля 2024
The room, the location
The air con needs to be replaced.
The air con needs to be replaced.
8
Charlotte
Дата отзыва: 06 июля 2024
Staff were incredibly friendly and helpful. They have us great recommendations for the area.
Beds were uncomfy, and the breakfast ran out at 8am lol
Beds were uncomfy, and the breakfast ran out at 8am lol
5
Dayana
Дата отзыва: 05 июля 2024
La amabilidad del personal. Muy atentos buenos trabajadores. La ubicación está bien.
Todo demasiado anticuado y el desayuno muy mal. Cosas resecas y un poco sucio ... No repetiría.
Todo demasiado anticuado y el desayuno muy mal. Cosas resecas y un poco sucio ... No repetiría.
10
Giselle
Дата отзыва: 04 июля 2024
The location was good and staff very friendly and helpful
Nothing
Nothing
10
Ayula
Дата отзыва: 03 июля 2024
The staff. They were kind, helpful, attentive, and very welcoming. I want to thank Anna, Walkie, and David.
Also, the breakfast was amazing.
9
Christensen
Дата отзыва: 03 июля 2024
Personalet var venligt og hjælpsomme, samt tilgængelighed hele døgnet
Der var ikke det største udvalg af morgenmad
Der var ikke det største udvalg af morgenmad
9
Renee
Дата отзыва: 01 июля 2024
Biggest bed I have ever seen in my life! This hotel was in perfect location to walk around and enjoy the busy city. It was very clean and easy to check in and get in touch with the team. I would definitely stay again!
10
Benedicte
Дата отзыва: 30 июня 2024
La gentillesse du personnel et l’emplacement
10
Chelsea
Дата отзыва: 29 июня 2024
The hotel is walking distance to a lot of attractions around Hanoi.
5
Bec
Дата отзыва: 28 июня 2024
The location is brilliant, the staff are helpful and kind. If you have the mindset of ‘I’m just here to sleep’ and you’re a heavy sleeper, this place is for you!
Shower was not clean, leaked and had no pressure. The telephone in the room didn’t work. No soundproofing at all, we could hear someone doing karaoke in the streets, it’s fun at 11pm, not at 2am. Along with every horn honked. They provide same day washing services yet when we asked for this they didn’t take the clothes to be washed, we went to a local laundry instead. Hotel is run down but it is okay, just don’t be expecting great things like the pictures show.
Shower was not clean, leaked and had no pressure. The telephone in the room didn’t work. No soundproofing at all, we could hear someone doing karaoke in the streets, it’s fun at 11pm, not at 2am. Along with every horn honked. They provide same day washing services yet when we asked for this they didn’t take the clothes to be washed, we went to a local laundry instead. Hotel is run down but it is okay, just don’t be expecting great things like the pictures show.
10
Khristine
Дата отзыва: 27 июня 2024
The staffs are very friendly and accommodating. They are very well spoken too so there is no issue about communicating our needs and wants. The rooms were spacious, clean and have lovely interior. Breakfast was good.
Location is about 10mins away from Hoan Kiem lake, which isn't bad for us because the streets are less crowded and not super noisy. The staff also helped us arranged for a private car to Sapa. So helpful.
Nothing to dislike. It's now my 3rd time to stay here.
Nothing to dislike. It's now my 3rd time to stay here.
10
Jade
Дата отзыва: 26 июня 2024
The staff were amazing , so helpful, welcoming and kind. The room was great, very big with a nice bathroom, and good air conditioning.
9
Ciara
Дата отзыва: 25 июня 2024
Excellent location.
Spacious room.
Aircon.
Comfortable.
Helpful staff.
Free amenities.
Poor breakfast. Flies in room. Constantly terrible smell in bathroom. Problem either with drainage or vents
Poor breakfast. Flies in room. Constantly terrible smell in bathroom. Problem either with drainage or vents
10
Dave
Дата отзыва: 24 июня 2024
I recently stayed at this hotel and it was the best location for the price point. I was pleasantly surprised by the quality of the room given the affordable price. The breakfast was also a nice touch and added to the overall value of my stay. I also want to give a special thanks to the staff, especially Anna, Walkie, and Hai for their enthusiasm and excellent service. Walkie even upgraded my room, which made my stay even more enjoyable. I highly recommend this hotel for anyone looking for a great location, affordable price, and exceptional staff.
Na.
Na.
9
Korioth
Дата отзыва: 23 июня 2024
Tolle Lage. Sehr freundliches Personal!
Zimmer ist sehr klein und ohne Fenster.
Zimmer ist sehr klein und ohne Fenster.
10
Hanna
Дата отзыва: 22 июня 2024
Great location to explore Hanoi and very helpful staff.
Comfortable beds
9
Vonny
Дата отзыва: 21 июня 2024
Location is perfect, staff are also so kind
Maybe the building need a little maintenance
Maybe the building need a little maintenance
9
Karin
Дата отзыва: 20 июня 2024
Vriendelijk personeel, goede bedden, goede airco
Ontbijt
Ontbijt
10
Nigel
Дата отзыва: 18 июня 2024
The staff are extremely helpful & friendly, Thanks so much Anna & Walkie for all your help
The breakfast could of had more selection
The breakfast could of had more selection
8
Selina
Дата отзыва: 17 июня 2024
Hospitable and very friendly staff
balcony room had flies in it but it was still clean overall
balcony room had flies in it but it was still clean overall
10
Ralph
Дата отзыва: 17 июня 2024
The staff were amazing rooms clean the location was perfect found a nice place across the y try pad Thao pub and the place next door did amazing banh mi
7
Ak
Дата отзыва: 16 июня 2024
Friendly staff and a good service
The room too small and cramped
The room too small and cramped
8
Peck
Дата отзыва: 16 июня 2024
Location was great. A few minutes off the old Quarter so it’s not crazy noisy. However, this being a city, the streets were still bustling late at night.
The hotel upgraded us to a room with a little balcony and there was full of natural light.
We thought it was fantastic value for money and will definitely come back.
Bathroom was ok - it was enclosed in glass and was fully enclosed so my travel companion had trouble sleeping with the light and noise from the bathroom whenever it was in use.
Bathroom was ok - it was enclosed in glass and was fully enclosed so my travel companion had trouble sleeping with the light and noise from the bathroom whenever it was in use.
8
Cynthia
Дата отзыва: 15 июня 2024
En general bien. Un poco caro en calidad precio. El personal es muy buena onda. Anna nos ayudo mucho y nos permitió dejar nuestras mochilas en el hotel mientras seguimos nuestro viaje por el norte de Vietnam
Reservamos una habitación con ventana y la ventana daba al corredor. La habitación más económica es muy chica. Uno de los aires no función tan bien
Reservamos una habitación con ventana y la ventana daba al corredor. La habitación más económica es muy chica. Uno de los aires no función tan bien
8
Brit
Дата отзыва: 10 июня 2024
Good location and helpful staff, also the airconditioner is excellent
Shower and bathroom facilities were slightly old and outdated
Shower and bathroom facilities were slightly old and outdated
10
Marjorie
Дата отзыва: 09 июня 2024
L’emplacement de l’établissement était parfait, en plein cœur de la ville et dans une rue calme. Le personnel était adorable. La chambre très spacieuse.
10
Claudia
Дата отзыва: 07 июня 2024
We loved the central location of the hotel. Staff were so friendly and accomodating. We couldnt have chosen a better place to stay in Hanoi!
Aircon in the room could have been slightly cooler
Aircon in the room could have been slightly cooler
10
Petite
Дата отзыва: 06 июня 2024
We spend few nights in Hanoi Chic Hotel. They agree to keep our luggage, they have some advices and were very welcome.
The rooms are spacious and breakfast is good ! I recommend ;)
8
Kyoko
Дата отзыва: 05 июня 2024
旧市街の中で何処へでも行きやすかった
言葉が通じなくてもスタッフがGoogle翻訳を使って会話してくれ コミニケーションがとれ いつも声をかけてくれるので嬉しいです
特に予約した後から 細かくメッセージを丁寧に送ってくれるので安心ですし 違う都市へ移動する際もアンナさんが何か困ったらメッセージを送ってと本当に嬉しい言葉を貰い感動しました
朝食も数は少ないものの 毎日違い ベトナム料理 egg サンド パンケーキと別に選ぶ事ができ選ぶ楽しみもありました
シャワーも温度が高く 水圧も十分でした
大声で会話している声か聞こえます 古い建物なので仕方ないですが、上？横の何か落としたりする物音は聞こえやすいです
大声で会話している声か聞こえます 古い建物なので仕方ないですが、上？横の何か落としたりする物音は聞こえやすいです
9
Charlie
Дата отзыва: 05 июня 2024
The location was excellent, right in the old quarter and easy to access everything by walking. The staff were very welcoming and helpful with showing us the best sights to see around Hanoi and helping with booking onwards travel to Catba. Highly recommend!
The shower door in my room was a little broken but overall Hanoi chic boutique hotel ticked all of our boxes!
The shower door in my room was a little broken but overall Hanoi chic boutique hotel ticked all of our boxes!
10
Francis
Дата отзыва: 02 июня 2024
Accueil très professionnel et souriant. Chambre spacieuse, bien insonorisée avec balcon et vue sur la rue.
Quartier animé et pratique.
10
Althesia
Дата отзыва: 30 мая 2024
First, i received very good care from Anna at the lobby, and she was very helpful to explain everything I need to see around. Second, the location was perfect, I can walk to the famous pho or banh mi 25 and more food or coffee shop around.
I think the bidet was a bit old, they should try to install a new one
I think the bidet was a bit old, they should try to install a new one
10
P
Дата отзыва: 29 мая 2024
Goede locatie in het centrum van Hanoi, een leuk authentiek ingericht hotel. We willen Anna en Rose en de andere medewerkers hartelijke dank voor de geweldige service. Ze hebben ons verblijf onvergetelijk gemaakt!
10
Esther
Дата отзыва: 28 мая 2024
El hotel tranquilo a pesar de estar situado en pleno Old Quarter, ya que te permite conocer la ciudad sin utilizar medios de transporte. El personal muy amable ,se ponen en contacto contigo muy rápido y te ayudan en todo lo que necesites. Nos organizaron la recogida en el aeropuerto sin ningún problema , cosa de agradecer después del viaje. La habitación limpia y espaciosa para tres personas, las camas muy cómodas.
Nada.
Nada.
7
Sandra
Дата отзыва: 27 мая 2024
Welcoming and helpful reception staff. Good breakfast and good location
We were told that if the room was not available for early check in there were other shower facilities. In fact there was just a tiny not particularly clean toilet to get changed in… There were rats running around the ceiling in our room.
We were told that if the room was not available for early check in there were other shower facilities. In fact there was just a tiny not particularly clean toilet to get changed in… There were rats running around the ceiling in our room.
9
Geoffrey
Дата отзыва: 25 мая 2024
Staff were very friendly and helpful. Location is in the middle of the Old Quarter, close to many food options and shops. Rooms were comfortable and provided plenty of hot water for showers. Included breakfast spread is of a decent size and there are free cook-to-order options, like eggs, noodles, pancakes and sandwiches. Laundry service was prompt and affordable (about USD2/kg)
Some fixtures were a bit old or damaged, e.g. kettle, wall power socket, aircon remote, etc..
Some fixtures were a bit old or damaged, e.g. kettle, wall power socket, aircon remote, etc..
7
Tugce
Дата отзыва: 23 мая 2024
Die Lage und das Personal waren super!
Ich hatte ein Zimmer mit Fenster zum Flur im Treppenhaus, daher leider etwas hell im Zimmer bei Nacht. Das nächste mal würde ich ein Zimmer mit Fenster nach außen tendieren.
Ich hatte ein Zimmer mit Fenster zum Flur im Treppenhaus, daher leider etwas hell im Zimmer bei Nacht. Das nächste mal würde ich ein Zimmer mit Fenster nach außen tendieren.
10
Anya
Дата отзыва: 20 мая 2024
The location was great, and the staff. The gentleman at the front when we checked in was amazing. Really helpful and kind. Always smiling.
The breakfast was less than expected. The food had been sitting for a while, looked old. The eggs and pancakes were made to order so that was great, but the rest could have used some refilling.
The breakfast was less than expected. The food had been sitting for a while, looked old. The eggs and pancakes were made to order so that was great, but the rest could have used some refilling.
8
Ana
Дата отзыва: 17 мая 2024
Camera spatioasa si curata, personal extraordinar, mereu dispus sa te ajute cu orice ai nevoie. Raport calitate - pret excelent.
10
Tayler
Дата отзыва: 14 мая 2024
Clean and spacious room with balcony, good value for money.
10
Adrian
Дата отзыва: 14 мая 2024
The staff are full of passion and a great guide as well.
Maybe add a shade or umbrella in the balcony
Maybe add a shade or umbrella in the balcony
10
Jane
Дата отзыва: 13 мая 2024
Staff so friendly from the caring reception staff right through to the breakfast staff. Charming hotel in a great location.
Nothing
Nothing
10
Tony
Дата отзыва: 10 мая 2024
Great location, rooms are spacious and clean. The staff are kind and helpful. Plenty of restaurant options nearby too.
8
Roman
Дата отзыва: 10 мая 2024
Breakfast was delicious.
Assortment of food
shower didn't work well, not enough sockets near the bed
shower didn't work well, not enough sockets near the bed
10
Camille
Дата отзыва: 09 мая 2024
- deuxième nuit que j’ai passé dans l’hôtel, cette fois dans une chambre pour trois personnes.
- rien à ajouter par rapport à mon commentaire précédent
10
Martin
Дата отзыва: 09 мая 2024
The lady at the reception speaks English very well, she is nice and helpful, she helped with planning the next trip and booked the train and the bus. We took a tour to Halong bay through the hotel reception and it was really nice.
The advantage of accommodation near the center with good access to the city's attractions. I can only recommend.
10
Camille
Дата отзыва: 09 мая 2024
- l’emplacement de l’hôtel est idéal pour découvrir la ville
- le personnel est plus que serviable ! La dame à l’accueil m’a proposé de me fournir une carte SIM. J’ai pu également réservé un taxi pour l’aéroport.
- la décoration de la chambre est très jolie, avec des peintures typiques sur les murs
- lit confortable
9
Oliver
Дата отзыва: 07 мая 2024
Great location, front desk were super helpful and accommodating.
10
Caroline
Дата отзыва: 05 мая 2024
L emplacement ; le personnel charmant ; excellent petit déjeuner
Rien
Rien
9
Abhirup
Дата отзыва: 04 мая 2024
Staff was very friendly (almost too friendly) and very useful. I was able to book other services with them, such as pickup / drop from airport as well as some day-trips. They allowed use of a restroom and A/C to freshen up upon arriving and before leaving despite being before check-in/after check-out time. They also sold local SIM cards and made sure they worked on my phone. The person in charge was Anna and I am very happy with her.
They sometimes pressure you to book too many things with them, but that's normal culture in Vietnam, where everyone is trying to sell you something and you have to firmly say no. But they are very polite and gentle about it, so I don't have any issues with that, just an FYI for people who are not used to the culture.
They sometimes pressure you to book too many things with them, but that's normal culture in Vietnam, where everyone is trying to sell you something and you have to firmly say no. But they are very polite and gentle about it, so I don't have any issues with that, just an FYI for people who are not used to the culture.
10
Carla
Дата отзыва: 04 мая 2024
The staff makes really the difference.
We were sick on our last day and both Walkie and Anna were very helpful and showed their care towards us.
10
Daniel
Дата отзыва: 03 мая 2024
Comfortable rooms, great location and exceptional service from the staff who go above and beyond to help their guests. From local recommendations to helping you book your trips they can help you 100%. My flight was 11hrs after my check out and they helped me out a lot by making sure I was comfortable as possible - I kept my luggage at the hotel and they even let me use their facilities for showers and freshening up even though I had already checked out long ago.
Highly recommend!
Room did not have as much warm lighting as pictured. This feedback has already been passed on to the staff.
Room did not have as much warm lighting as pictured. This feedback has already been passed on to the staff.
8
Katrina
Дата отзыва: 02 мая 2024
In a great location. Staff was super friendly and room was clean
The only con is not being able to run the AC while you are out. It’s soooo hot in Vietnam so naturally the rooms get very hot. Unless you can run it pretty much continuously, it takes hours for the room to cool down to a good level.
The only con is not being able to run the AC while you are out. It’s soooo hot in Vietnam so naturally the rooms get very hot. Unless you can run it pretty much continuously, it takes hours for the room to cool down to a good level.
10
Carla
Дата отзыва: 01 мая 2024
Very central, easy to walk around in the Old quarter. There’s a supermarket and a bank really close by.
10
Tony
Дата отзыва: 30 апреля 2024
The location is excellent and the rooms are clean and well-appointed. Breakfast is a good selection and the staff are always friendly and helpful.
10
Caroline
Дата отзыва: 30 апреля 2024
Spacious clean rooms and excellent location
Nothing
Nothing
9
Jaya
Дата отзыва: 30 апреля 2024
Clean and comfortable, located right in the old quarter, super friendly and helpful staffs, especially Anna, going out of her way in helping and guiding us through the vacation period easing our travel
Nothing
Nothing
7
Leila
Дата отзыва: 30 апреля 2024
The hotel is situated in the old quarter and is very centrally located. It was also easy to get to from the airport. The room was large and had a big window looking out onto the street. There is a lift in the building which is a nice bonus for Hanoi.
The breakfast room was quite small and seemed a bit dirty. The bathroom could have been a bit cleaner. In general the room seemed a bit old and dated. I felt very pressured by the main staff member to leave a good review. It felt quite awkward and uncomfortable especially when asked to fill out a questionnaire when checking out.
The breakfast room was quite small and seemed a bit dirty. The bathroom could have been a bit cleaner. In general the room seemed a bit old and dated. I felt very pressured by the main staff member to leave a good review. It felt quite awkward and uncomfortable especially when asked to fill out a questionnaire when checking out.
10
Eldrida
Дата отзыва: 30 апреля 2024
Our four-day stay at The Hanoi Chic Boutique Hotel was fantastic - from the concierge service...
- A big shoutout to Walkie, who took care of everything for us, even before we had arrived into Hanoi - He had a cab arranged to pick us up at the airport and also, acquired a sim card for me which I later picked up from the reception on arrival).
To the breakfast spread every morning - phenomenal! Not only was it delicious but it offered variety. No repeats.
The room was spacious, cleaned out everyday (they changed our linen on a daily basis), and offered air-conditioning with no power outages.
For our activities in Hanoi, Ann from customer service, mapped out tourist spots that we could cover on a walk about town.
I would highly recommend the Chic Boutique Hotel for your travels to Hanoi.
I bet it'll exceed your expectations, too!
What's not to like? It was perfect!
What's not to like? It was perfect!
10
Lucy
Дата отзыва: 30 апреля 2024
The main reason to stay here is for Anna at the front desk! She is the best thing about this hotel!
food at breakfast wasn’t restocked, so if you don’t go early, there may not be food at the buffet
food at breakfast wasn’t restocked, so if you don’t go early, there may not be food at the buffet
9
Matthias
Дата отзыва: 28 апреля 2024
die Lage ist gut, zentrumsnah, vieles problemlos zu Fuß erreichbar. Sehr freundliches Personal, tolle Unterstützung bei Transfers und Ausflügen. Auch die Zimmer sind gut ausgestattet. Frühstück wäre ausbaufähig, ist aber auch den beengten räumlichen Gegebenheiten geschuldet.
10
Ilona
Дата отзыва: 27 апреля 2024
My partner and i stayed here for several days and absolutely loved it. The receptionists Anna and Rose went above and beyond to help us plan our time in Vietnam; from booking our Ha Giang Loop tour, to booking our cruise in Ha Long bay, to arranging transportation between each destination and evening keeping our large bags in hotel storage while we were gone. We received constant message updates on whatsapp and they always made sure all our needs were accounted for. The rooms were great, breakfast was lovely and the hotel is in the perfect location to walk everywhere. If you’re on the fence about booking because there may be cheaper options out there, dont be. Absolutely worth every penny for how well taken care of we were.
8
Tess
Дата отзыва: 27 апреля 2024
The location, we walked all around Hanoi with Chic Boutique as our base.
The staff were incredible and got us into our room early after our overnight train from Sapa.
I came down with a cold while staying there and it was a great hotel to rest and recuperate in.
There was a slight smell from the bathroom sink - it wasn't too bad, we just shut the bathroom door at all times. We also lost a few socks through the laundry service.
There was a slight smell from the bathroom sink - it wasn't too bad, we just shut the bathroom door at all times. We also lost a few socks through the laundry service.
9
Jp
Дата отзыва: 26 апреля 2024
L'emplacement, le personnel, la propreté, le petit déjeuner
La fenêtre sur le couloir qui donne de la lumière la nuit malgré le rideaux
La fenêtre sur le couloir qui donne de la lumière la nuit malgré le rideaux
8
Vito
Дата отзыва: 25 апреля 2024
Das Personal war sehr freundlich und das Frühstück sehr gut! Zudem ist die Lage fantastisch :)
Mein Zimmer hatte leider nur ein Fenster auf den Gang und war eher klein. Ein Fenster nach draußen wäre schon sehr schön gewesen.
Mein Zimmer hatte leider nur ein Fenster auf den Gang und war eher klein. Ein Fenster nach draußen wäre schon sehr schön gewesen.
10
Sarah
Дата отзыва: 24 апреля 2024
Staff and location were really good
Shower head was weak
Shower head was weak
9
Jane
Дата отзыва: 23 апреля 2024
Excellent hotel with lovely staff and lovely breakfast
10
Patrick
Дата отзыва: 22 апреля 2024
Breakfast was good, location was perfect, Chic hotel is excellent all rooms are very spacious and well decorated and furnished, nice to sit on the balconies, I would definitely stay here again
10
Anika
Дата отзыва: 21 апреля 2024
Die Lage ist sehr gut! Man kommt zu allen Sehenswürdigkeiten zu Fuß hin.
Das Frühstück war lecker und wird individuell auf Wünsche frisch gekocht.
Die Managerin war äußerst freundlich und hilfsbereit.
Wir kommen gerne wieder.
9
Adrian
Дата отзыва: 21 апреля 2024
Staff were very helpful and answered all our questions. They helped to organise transport and advice about the area and how to plan our trip.
Everything was good
Everything was good
10
Jose
Дата отзыва: 20 апреля 2024
Todo. La verdad que el trato y las instalaciones increíbles.
El servicio y ayuda por parte de walkie fue increíble.
Nada que señalar. Quizás que el aire acondicionado era Chino/ Japones y no lo entendía.
Nada que señalar. Quizás que el aire acondicionado era Chino/ Japones y no lo entendía.
9
Anuj
Дата отзыва: 18 апреля 2024
Super location . Clean place. Spacious rooms. Very kind and helpful staff.
10
Billy
Дата отзыва: 16 апреля 2024
Good location to stay. Clean rooms
WiFi signal sometimes was weak in the room.
WiFi signal sometimes was weak in the room.
7
Dominika
Дата отзыва: 15 апреля 2024
Good location, close to good restaurants, but Old Quarter is walkable wherever you stay.
Bathroom was quiete dirty, especially shower. Room is much much smaller than on the photos. You can find cheaper accomodation with room twice this size in the same or better location.
Bathroom was quiete dirty, especially shower. Room is much much smaller than on the photos. You can find cheaper accomodation with room twice this size in the same or better location.
6
Uzzal
Дата отзыва: 15 апреля 2024
Its location is perfect in old quarter. Rooms and breakfasts were quite good.
The space in the restaurant is not enough to accommodate large group specially in the early mornming.
The space in the restaurant is not enough to accommodate large group specially in the early mornming.
7
Henry
Дата отзыва: 14 апреля 2024
My wife and I enjoyed our stay at the Hanoi Chic Boutique Hotel in Vietnam. It’s well-located for exploring Hanoi, with clean and functional rooms. Although the facilities aren’t luxurious, they meet basic needs comfortably. The breakfast was a highlight, offering a tasty variety to start our days well. The staff was also friendly and helpful. Overall, a practical and satisfactory choice for mid-budget travelers seeking a straightforward, convenient place to stay.
10
Adi
Дата отзыва: 11 апреля 2024
The location was perfect, the staff were lovely, especially Anna who was always warm and smiling and eager to help!
Small maintenance issue in the rooms
Small maintenance issue in the rooms
8
Af
Дата отзыва: 10 апреля 2024
Ligging en erg vriendelijke personeel
Geen opmerkingen
Geen opmerkingen
9
Denis
Дата отзыва: 10 апреля 2024
L'attention et la gentillesse du personnel. Bon petit déjeuner. Hotel bien situé.
10
Cheryl
Дата отзыва: 09 апреля 2024
Perfect location at the heart of The Old Quarter but less of the noise and bustling sounds of motorbikes and bus.
Anna,the receptionist was very friendly, helpful and supportive of our journey.
The other staff members were courteous, honest and quick to respond to simple requests.
Nothing
Nothing
9
Peter
Дата отзыва: 07 апреля 2024
Staff very helpful, nothing a problem. Organised our tours and always had a smile
Not much. Bathroom needed updating a bit
Not much. Bathroom needed updating a bit
10
Tiffany
Дата отзыва: 07 апреля 2024
Staff were amazing, helpful and kind, location was great very central to the old quarter
Everything was great
Everything was great
7
Lauren
Дата отзыва: 07 апреля 2024
Staff very friendly.
Late check out was 50% of the room cost per night but they do have a shower by reception for you to rinse off before flying.
The breakfast room doesn’t have enough tables so on one day before being picked up for a day trip I had to just skip breakfast as there weren’t any tables. The internal window was really very strange and unnecessary, I didn’t feel safe with it and when I checked it it had been left unlocked (meaning people in the corridor could look in on me?), it was badly fitted so I had to use a spoon to close the locking mechanism. No light switch by the bed was annoying and quite a few of the sockets didn’t work/wouldn’t fit my power adapter.
The breakfast room doesn’t have enough tables so on one day before being picked up for a day trip I had to just skip breakfast as there weren’t any tables. The internal window was really very strange and unnecessary, I didn’t feel safe with it and when I checked it it had been left unlocked (meaning people in the corridor could look in on me?), it was badly fitted so I had to use a spoon to close the locking mechanism. No light switch by the bed was annoying and quite a few of the sockets didn’t work/wouldn’t fit my power adapter.
7
Tiffany
Дата отзыва: 06 апреля 2024
The location of the hotel was great! Walking distance to a lot of main attraction and areas.
Rooms were kind of small and the cleanliness of the rooms are not that great. Washroom had a lot of mildew and walls were scuffed.
Rooms were kind of small and the cleanliness of the rooms are not that great. Washroom had a lot of mildew and walls were scuffed.
10
Melina
Дата отзыва: 04 апреля 2024
Lovely helpful staff
Great location
Huge room with a balcony
Really cute breakfast room and lovely freshly cooked options
Had a very French feeling to it
Bathroom was a bit tired with broken toilet seat and shower that didn’t drain quick enough, causing the shower water to flood out. Wasn’t a huge problem though. Still loved the hotel.
Bathroom was a bit tired with broken toilet seat and shower that didn’t drain quick enough, causing the shower water to flood out. Wasn’t a huge problem though. Still loved the hotel.
9
Ferry
Дата отзыва: 04 апреля 2024
How helpful the staff and especially Walkie was with arranging the HaGiang loop and the HaLong bay cruise. I can highly recommend the company Johnny Trang if you are considering the HaGiang loop. Nice guides, smaller groups.
The double exchange rate, when exchanging my dollars. It cost me quite some money.
The double exchange rate, when exchanging my dollars. It cost me quite some money.
7
Weronika
Дата отзыва: 02 апреля 2024
Brudne firany, okna. Śniadania średnie.
Musieliśmy dopłacić, żeby mieć pokój z oknem.
8
Kathryn
Дата отзыва: 01 апреля 2024
Great hotel for the price and excellent location. staff were amazing
Street facing room was very loud. The windows didn’t seem to shut tight so felt like you were sitting outside on the busy intersection every night.
Street facing room was very loud. The windows didn’t seem to shut tight so felt like you were sitting outside on the busy intersection every night.
8
Oliver
Дата отзыва: 01 апреля 2024
Amazing location for exploring Hanoi. The bed was very comfy and hotel staff we great and very accommodating for our late arrival at the hotel.
The bathroom was a little dated and due to the large windows at the front of the hotel the room was a bit noisy.
The bathroom was a little dated and due to the large windows at the front of the hotel the room was a bit noisy.
10
John
Дата отзыва: 30 марта 2024
Great location, comfortable room, friendly and efficient staff.
Nothing- everything was good.
Nothing- everything was good.
9
Jane
Дата отзыва: 29 марта 2024
We loved our stay here. The staff were so friendly and the breakfast was lovely. Location was great and we would easily stay here again
10
Hitomi
Дата отзыва: 27 марта 2024
スタッフさんがとても丁寧に接してくれます。
旧市街やホアンキエム湖にも近い場所で、徒歩での観光もしやすかったです。
お部屋もとても広々とした綺麗なお部屋に案内してくださり、快適に過ごすことができました！
8
Kate
Дата отзыва: 26 марта 2024
Bed comfortable. Close to things. Clean
Did what they could to fix the problem with room and accommodated financially. Anna did try to help and was gracious
First night we had to share because of a problem with 1 room and it was lat and we all wanted separate rooms. Transport was booked through the hotel to SaPa. This was not at all comfortable for 4 older women and the driver spoke no English.
First night we had to share because of a problem with 1 room and it was lat and we all wanted separate rooms. Transport was booked through the hotel to SaPa. This was not at all comfortable for 4 older women and the driver spoke no English.
10
Shirin
Дата отзыва: 25 марта 2024
Excellent location and very friendly personal.
9
Julesz
Дата отзыва: 25 марта 2024
Our rooms were great, quite large and spacious, with nice details. The balconies were cute, and we could see over the street which was enjoyable. Breakfast had nice choices, all the cooked breakfasts were fabulous! We think they made the best omelettes. The location was great, right in the heart of the Old Quarter and plenty of places to eat near by. Anna was very helpful with organising everything and anything we needed, and she booked our train from Ninh Binh to Hue without any problems. Anna also offered her help at any point during our month long trip around Vietnam, which was very lovely and comforting.
While showering the hot water ran out quickly.
While showering the hot water ran out quickly.
7
Adrián
Дата отзыва: 24 марта 2024
La ubicación y la atención del personal fue muy buena. Nos realizó cambio de divisa sin comisión. Nos dió recomendaciones locales y el servicio de lavandería fue bueno. Bueno horario de desayuno desde temprano.
Reservamos dos habitaciones. Una de ellas olía bastante a humedad y a desagüe. Lo único negativo de la habitación. Claridad para dormir y falta de ventilación.
Reservamos dos habitaciones. Una de ellas olía bastante a humedad y a desagüe. Lo único negativo de la habitación. Claridad para dormir y falta de ventilación.
10
Sisse
Дата отзыва: 24 марта 2024
Hanoi Chic Boutique Hotel ligger i hjertet af Old Quarter, hvor alt er i gåafstand. Vi boede på et familieværelse med balkon, hvilket vi satte stor pris på. Dejligt at kunne sætte sig udenfor efter en dag på eventyr. Ms. Rose og personalet var virkelig venlige, opmærksomme og hjælpsomme med alle vores behov, og hjalp med at booke en dagtur til Ninh Bihn. Rigtig dejlig morgenmad med alt hjertet kan begære. Tusind tak for et dejligt ophold, det er bestemt ikke sidste gang vi besøger Hanoi 🙂
10
Leanne
Дата отзыва: 23 марта 2024
Start to finish, staff were excellent !
English speaking and very helpful with directions and tours. Property was in the heart of the very busy Old Quarter…traffic noise started around 5am till 9ish which only consisted of toots as the hotel was located on a corner. We still slept well the noise wasn’t that bad. Beds were really comfy, all clean. nice decor. Good tv. Fridge and safe. Breakfast was included which was adequate.
Great location, near train street, markets, all services, steet restaurants everywhere. Only half from airport.. grab taxis easy to order, cyclos available too. Easy to get everywhere by foot but busy as hell walking the roads…
Nothing
Nothing
10
Emily
Дата отзыва: 21 марта 2024
For the good price we paid for a standard room, the hotel was perfect. Very clean and quiet. No mold or smoke smell. Comfortable bed.
Very good breakfast options
All staff very friendly and very helpful
Nothing bad to say.
10
Tessa
Дата отзыва: 20 марта 2024
We were upgraded to the best room on the top floor was very nice after a long day of travel. Only stayed one night but the staff were very friendly and accommodating! Would stay again if we come back to Hanoi!
Small breakfast area, but to be expected!
Small breakfast area, but to be expected!
10
Lynn
Дата отзыва: 19 марта 2024
Great location, staff really friendly & helpful, breakfast fab.
8
Stefanie
Дата отзыва: 18 марта 2024
Super Lage, total freundliches Personal, absolut den Preis wert
Bad ein bisschen einfach, aber total ok
Bad ein bisschen einfach, aber total ok
8
Leeanne
Дата отзыва: 18 марта 2024
The location was good walking distance to places we wanted to see, the staff were very pleasant and friendly, our room was clean and comfortable.
7
Ronja
Дата отзыва: 17 марта 2024
Die Angestellten sind sehr freundlich und total hilfsbereit, das Frühstück hatte eine abwechslungsreiche Auswahl und hat sich zum Teil jeden Tag geändert, was bei einem mehrtägigem Aufenthalt super ist. Die Location war ideal im Old Quater, sodass wir alles zu Fuß ansehen konnten.
Das Bett war sehr bequem und es wurde jeden Tag das Zimmer gereinigt, sowie das Wasser, Tee und Kaffee im Zimmer aufgefüllt.
Wir haben zuvor bereits zwei Nächte im Hotel übernachtet in einem zweier Zimmer. Bei unserer Rückkehr von der Ha Long Bay Tour haben wir ein kostenloses Upgrade in ein Familienzimmer im 6. OG erhalten. Allerdings war dort das Bad wesentlich schlechter, da die Badewanne recht schimmelig zum Teil war und auch an sich hat uns das Bad in dem anderen Zimmer wesentlich besser gefallen, obwohl es kleiner war. Zudem befand sich das Zimmer direkt neben dem Technikraum für den Fahrstuhl, weswegen wir diesen bei jeden Benutzung gehört haben. Mit Oropax hat man dann aber nichts mehr gehört. Beim Checkout haben wir dies erwähnt und uns wurde gesagt, dass auf jeden Fall def Techniker kommen wird. An sich waren wir dennoch sehr mit unserem Aufenthalt zufrieden.
Wir haben zuvor bereits zwei Nächte im Hotel übernachtet in einem zweier Zimmer. Bei unserer Rückkehr von der Ha Long Bay Tour haben wir ein kostenloses Upgrade in ein Familienzimmer im 6. OG erhalten. Allerdings war dort das Bad wesentlich schlechter, da die Badewanne recht schimmelig zum Teil war und auch an sich hat uns das Bad in dem anderen Zimmer wesentlich besser gefallen, obwohl es kleiner war. Zudem befand sich das Zimmer direkt neben dem Technikraum für den Fahrstuhl, weswegen wir diesen bei jeden Benutzung gehört haben. Mit Oropax hat man dann aber nichts mehr gehört. Beim Checkout haben wir dies erwähnt und uns wurde gesagt, dass auf jeden Fall def Techniker kommen wird. An sich waren wir dennoch sehr mit unserem Aufenthalt zufrieden.
9
Klaudia
Дата отзыва: 17 марта 2024
Bardzo sympatyczna i pomocna obsługa, świetna lokalizacja, czysto i schludnie, otrzymaliśmy pokój o wyższym standardzie z oknem, serdecznie polecam!
Obsługa nie poinformowała nas o możliwości zamówienia posiłku na ciepło, trzeba się dopytać.
Obsługa nie poinformowała nas o możliwości zamówienia posiłku na ciepło, trzeba się dopytać.
10
Paul
Дата отзыва: 17 марта 2024
The staff were very helpful and went over the top to keep us happy. They were very good at making sure we got the most of our trip.
The smaller room was a little cramped whilst the balcony one was large and roomy.
The smaller room was a little cramped whilst the balcony one was large and roomy.
5
Allan
Дата отзыва: 16 марта 2024
Personal is helpful and try their best.
Lack of structure, there was no hot water in my room one day and there is no space for the guests for breakfast...I had to grab some bread and went to my room to eat one day..they dont have space for this. You're likely have better options around.
Lack of structure, there was no hot water in my room one day and there is no space for the guests for breakfast...I had to grab some bread and went to my room to eat one day..they dont have space for this. You're likely have better options around.
8
Kunlawan
Дата отзыва: 15 марта 2024
Location, price and hotel staff.
Room space and it’s a bit noisy in the morning from the restaurant above the room.
Room space and it’s a bit noisy in the morning from the restaurant above the room.
10
Annie
Дата отзыва: 15 марта 2024
Chỗ ở sạch sẽ,các bạn nhân viên rất dễ thương,quan tâm khách hàng,xách đồ lên tận phòng,nhiệt tình.sẽ quay lại.
8
Anda
Дата отзыва: 14 марта 2024
There are a lot of small hotels in the Old Quarter of Hanoi and I spent a lot of time deciding which one to pick. In the end I'm really glad I picked this one because of the staff.
Anna was absolutely great ! She helped me pick the tours, advised me as to which ones are the best value for money and was generally over the top helpful.
A lot of rooms in Hanoi don't have windows, so I made sure I picked one that had natural light to try and get over the jetlag and into the rhythm. The bed was huge and comfy and the rooms was nicely decorated.
The hotel is on one of the quieter streets in the old town. However, don't expect to be shielded completely from the traffic noise. The honking stops at night but picks up early morning where it left off.
Breakfast is freshly made on the spot and you have quite a few options to chose from, but don't expect anything fancy.
Most hotels in the old quarter have thin walls so it can get noisy during the day. I'm a light sleeper and had to use earplugs. It's pretty quiet at night but the traffic starts very early morning. So if you really can't sleep and don't mind staying further away from the action, i would recommend hotels outside the old quarter. The bathroom maybe needed some renovating, but other than that had everything necessary.
Most hotels in the old quarter have thin walls so it can get noisy during the day. I'm a light sleeper and had to use earplugs. It's pretty quiet at night but the traffic starts very early morning. So if you really can't sleep and don't mind staying further away from the action, i would recommend hotels outside the old quarter. The bathroom maybe needed some renovating, but other than that had everything necessary.
6
Emmanouil
Дата отзыва: 14 марта 2024
Location
We got the room on the 5th floor and there were noises coming out from the floor above during the whole night. Literally couldn’t sleep.
We got the room on the 5th floor and there were noises coming out from the floor above during the whole night. Literally couldn’t sleep.
10
Laura
Дата отзыва: 14 марта 2024
Camere pulite e ben arredate,personale disponibile!
Consiglio vivamente!
8
Julius
Дата отзыва: 12 марта 2024
Das Personal (egal ob an der Rezeption, beim Frühstück oder des Zimmerservice) waren durchweg alle super nett, zuvorkommende und hilfsbereit.
Das Hotel ist wirklich nett gestaltet. Die Einrichtung ist teilweise etwas in die Jahre gekommen, aber durchweg funktional.
Die Lage mitten in Oldtown ist hervorragend um zu Fuß die meisten Hotspots erreichen zu können.
Es war alles in Ordnung.
Es war alles in Ordnung.
6
Angelo3271
Дата отзыва: 12 марта 2024
La ragazza alla reception, Anna, è di una gentilezza unica, molto educata e rispettosa ma soprattutto sempre disponibile ad aiutare il cliente. La camera è pulita e Il letto è molto grande e comodo, bella la vista sul vicolo. La posizione è praticamente nel cuore della città, vicino a tanti servizi e attrazioni.
Il bagno manca di un po’ di igiene appropriata, la colazione è scarsa e il buffet viene rifornito a richiesta perché le tre persone che si occupano del servizio pensano a ridere e a scherzare tra di loro. La musica troppo alta per le dimensioni della stanza (non sala) della colazione e si dovrebbe fare una pulizia più accurata degli accessori per il servizio al tavolo.
Il bagno manca di un po’ di igiene appropriata, la colazione è scarsa e il buffet viene rifornito a richiesta perché le tre persone che si occupano del servizio pensano a ridere e a scherzare tra di loro. La musica troppo alta per le dimensioni della stanza (non sala) della colazione e si dovrebbe fare una pulizia più accurata degli accessori per il servizio al tavolo.
9
Pascal
Дата отзыва: 11 марта 2024
Süßes kleines Hotel im old Quater Hanoi, absolut zu empfehlen. Das Personal liest einem jeden Wunsch von den Augen ab….einfach super!!
10
Rafael
Дата отзыва: 11 марта 2024
Recepção e simpatia dos funcionários
Banheiro sem box de vidro
Banheiro sem box de vidro
7
Erba
Дата отзыва: 09 марта 2024
Le service proposé était irréprochable. Nous avons réservé un tour grâce à l’aide de la réceptionniste et c’était parfait. Le petit déjeuné était plus que correct.
10
Akihiko
Дата отзыва: 09 марта 2024
The staff were cheerful and helpful all the time! The room was spacious and nicely designed! The location was superb. I guess our room was upgraded!
The only thing they might be able to improve easily is, the cleanliness of the container of the toilet paper. The outer surface of the container was the only thing that was dirty and that was a far cry from all the other things in the room. It was a bit disenchanting. It's probably NOT anything costly, so maybe they can easily prepare a new one.
The only thing they might be able to improve easily is, the cleanliness of the container of the toilet paper. The outer surface of the container was the only thing that was dirty and that was a far cry from all the other things in the room. It was a bit disenchanting. It's probably NOT anything costly, so maybe they can easily prepare a new one.
10
Rebecca
Дата отзыва: 08 марта 2024
Excellent little hotel right in the heart of old quarter. Very good facilities and a great breakfast spread each day. Staff were exceptional and helped us with bookings before and during our stay. Recommend.
The pillows. But that's it!
The pillows. But that's it!
8
Frank-peter
Дата отзыва: 07 марта 2024
Zentrale Lage, sehr nettes Personal.Ordentliches Frühstück.
Zimmer hatte kein Fenster, das ist aber bei Hotels in Städten üblich. Hatte ich auch in New York und Singapur.
Zimmer hatte kein Fenster, das ist aber bei Hotels in Städten üblich. Hatte ich auch in New York und Singapur.
8
Thomas
Дата отзыва: 06 марта 2024
The location of the hotel was great, in the heart of the old quarter with easy walkable access to lots of good attractions/bars/restaurants. The staff were very friendly and helpful, and offered laundry service which was very reasonable and completed very professionally!
The breakfast was a bit basic, and the restaurant was very small - we often had to share tables and I expect some guests would need to wait to eat if the room was full - there wasn’t enough room for all guests at the same time. The hotel was also quite noisy, I think some renovation of rooms was ongoing as we were staying and this was clearly audible from our room at certain parts of the day. Could do with a bit of a modernisation overall.
The breakfast was a bit basic, and the restaurant was very small - we often had to share tables and I expect some guests would need to wait to eat if the room was full - there wasn’t enough room for all guests at the same time. The hotel was also quite noisy, I think some renovation of rooms was ongoing as we were staying and this was clearly audible from our room at certain parts of the day. Could do with a bit of a modernisation overall.
9
Emma
Дата отзыва: 06 марта 2024
Staff were excellent, very friendly and helpful! Great location and very nice rooms.
9
John
Дата отзыва: 06 марта 2024
Really nice people. Clean and an excellent breakfast.
We were in room 403; no obvious fire escape route except by calling the lift.
We were in room 403; no obvious fire escape route except by calling the lift.
8
Francis
Дата отзыва: 05 марта 2024
Hôtel bien situé , relativement calme . Chambre confortable et agréable, mais très inégal selon la chambre. Nous avions plusieurs chambres différentes. Le personnel est très gentil
La salle du petit dej est très petite , nous n’avons pas pu manger ensemble à 8 . Mais c’était bon et varié. Je n’ai pas aimé qu’on nous relance à notre 2 eme séjour pour 2 petites bouteilles d’eau prises dans le mini bar lors du 1 er séjour et qu’ils avaient oublié de facturer (après 11 nuits réservées dans cet hôtel)
La salle du petit dej est très petite , nous n’avons pas pu manger ensemble à 8 . Mais c’était bon et varié. Je n’ai pas aimé qu’on nous relance à notre 2 eme séjour pour 2 petites bouteilles d’eau prises dans le mini bar lors du 1 er séjour et qu’ils avaient oublié de facturer (après 11 nuits réservées dans cet hôtel)
10
Christian
Дата отзыва: 05 марта 2024
Die Lage ist super. Kurze Wege und dennoch in einer vergleichsweise ruhigen Straße. Zum Frühstück gibt es pancakes. Das Personal ist sehr nett und hilfsbereit.
9
Henrik
Дата отзыва: 04 марта 2024
Super helpful staff, great location. Very good price for the laundry service, and it was fast! Room was nice.
I liked the noodles for breakfast but they didn't have them every day! Some small design issues in the bathroom (shower door couldn't be fully opened due to wrong-placed rain shower)
I liked the noodles for breakfast but they didn't have them every day! Some small design issues in the bathroom (shower door couldn't be fully opened due to wrong-placed rain shower)
9
P
Дата отзыва: 04 марта 2024
צוות נהדר
ארוחת בוקר איכותית עם אופציות טבעוניות
מיקום נהדר
מחיר מצויין
אהבנו הכל היה אפשר לשפר את איכות הווי פיי בחדר 605 וזרם המים החמים לא תמיד הספיק
אהבנו הכל היה אפשר לשפר את איכות הווי פיי בחדר 605 וזרם המים החמים לא תמיד הספיק
10
Adele
Дата отзыва: 03 марта 2024
We had a lovely 4 night stay at this hotel. The staff are amazing, Anna was wonderful booking trips for us and giving us lots of suggestions on where to visit.
Our room was quite small but cleaned daily. Comfortable bed. We were at the front of the hotel so it was a little bit noisy from the street but we had ear plugs so this was fine. Breakfast served in the small restaurant with freshly made to order eggs and pancakes (plan your time around when to go for breakfast as it gets very busy).
The hotel is conveniently located in the old quarter so easy to walk around. Whilst it is quite dated and tired in parts (think 80’s Italian hotel) we really had a nice stay and it was good value for money especially being in the centre, so for this reason we give 10/10.
Bring ear plugs for noise
Bring ear plugs for noise
7
Moritz
Дата отзыва: 02 марта 2024
Liegt super in der Altstadt
Zimmer ohne Fenster - Frühstück war sehr wenig Auswahl
Zimmer ohne Fenster - Frühstück war sehr wenig Auswahl
7
Clara
Дата отзыва: 02 марта 2024
El personal muy amable nos ayudó mucho y el desayuno muy bueno
La habitación no tenía ventana y se sentía un poco húmeda.
La habitación no tenía ventana y se sentía un poco húmeda.
10
Brian
Дата отзыва: 02 марта 2024
Desk staff were knowledgeable and more than helpful with any question or need. For this value, I don't know where you can get this sort of hotel in the central area. Thanks for everything!
10
Suzanne
Дата отзыва: 02 марта 2024
Excellent location, helpful, comfortable, clean and great staff. This is a charming small hotel in the Old Town. I can’t recommend it more highly. And as a bonus there’s a lovely breakfast with a rooftop view.
10
Shirley
Дата отзыва: 02 марта 2024
Conveniently located property with cute rustic decor. Had elevator which isn’t always the case. Front staff were extremely helpful with anything we needed. The first night we were having issues with hot water and they came up right away to fix it and get it working. Easily booked day trips, tours and shuttles through them as well. They were even quick to help direct us to a luggage repair store when one of the handles of our luggage broke off. Great service.
10
Jessica
Дата отзыва: 01 марта 2024
The staff was amazing and helpful as well as friendly! They made my stay incredible thank u!!
10
Svetlana
Дата отзыва: 29 февраля 2024
Отель расположен в Старом Квартале Ханоя, до большой достопримечательности – озера с пагодой Черепахи - минут 15 пешком. Также мы ходили пешком до Пагоды Литературы и улицы с поездом, но это скорее уже для больших любителей пеших прогулок). Вокруг отеля много ресторанчиков и кофеен, движение по улицам очень загруженное, что характерно для всего Старого Квартала. Номер в отеле очень красивый, оформление радует глаз – картины с пасторальными сценами, цветочные композиции, очень приятная оригинальная мебель. Кондиционер работал хорошо, матрасы, подушки удобные. В ванной комнате присутствуют немного следы времени и климата, в целом не критично. На ресепшене нам сразу предложили варианты куда сходить-что посмотреть и помогли организовать очень хорошие экскурсии. Прекрасный вариант размещения в Ханое – уютно, чисто, удобно.
9
Edström
Дата отзыва: 27 февраля 2024
The staff was good, the breakfast staff and in particular the receptionist Anna who spoke great English and helped us with shuttle to the airport and really made our stay easier and more comfortable. Also the rooms were very nice. The breakfast also also nice since you could order from the menu. The only things to improve could be more tables and have more options outside the menu.
8
Cynthia
Дата отзыва: 27 февраля 2024
Hotel location: Within Old Quarters; walkable to places of interest but need good directions as there are many small streets which can be confusing.
Staff: Helpful to provide information on places of interests within/around Old Quarters. Considerate to bring our luggage to the room during check-in as there is no lift service at our floor. Kind to guide us on usage of the room heater in the early morning.
Room location: 1) 6th floor which requires walking up stairs from 5th floor, and 2) opposite breakfast room which was noisy in the morning - kitchen staff cooking and chatting as well as guests going in out for breakfast. Room facilities: 1) Lack of power socket in room; 2) No power socket in bathroom, and 3) bathtub has many stains, it was not cleaned properly.
Room location: 1) 6th floor which requires walking up stairs from 5th floor, and 2) opposite breakfast room which was noisy in the morning - kitchen staff cooking and chatting as well as guests going in out for breakfast. Room facilities: 1) Lack of power socket in room; 2) No power socket in bathroom, and 3) bathtub has many stains, it was not cleaned properly.
10
Kristine
Дата отзыва: 26 февраля 2024
- convenient location
- offered airport transfers
- friendly, polite and helpful staff
- variety and delicious breakfast
- nothing in particular
- nothing in particular
8
Anna
Дата отзыва: 26 февраля 2024
Le petit dejeuner etait excellent.
La salle de bain sentait l'humidité et le lavabo fuyait.
La salle de bain sentait l'humidité et le lavabo fuyait.
8
N
Дата отзыва: 25 февраля 2024
Excellent emplacement dans le quartier historique. On peut tout faire à pieds. Les chambres sont spacieuses, propres et bien aménagées. Le petit déjeuner est copieux et varié. Le personnel avenant et de bons conseils.
10
Carlos
Дата отзыва: 24 февраля 2024
El personal muy amables,recomendables
Todo bien
Todo bien
10
Werner
Дата отзыва: 24 февраля 2024
.. nice location .. big twin room .. quiet at night .. very helpful staff at front desk .. delightful breakfast for early guests ..
9
Maria
Дата отзыва: 24 февраля 2024
Beliggenhet, behjelpelig personalet, renslig og romslige rom
6
Claudia
Дата отзыва: 21 февраля 2024
La gentilezza dello staff
Le camere erano molto meno belle rispetto all’aspettativa delle foto
Le camere erano molto meno belle rispetto all’aspettativa delle foto
9
Wendy
Дата отзыва: 17 февраля 2024
Rose and Anna were extremely helpful making onward travel bookings for us and providing advice about what to see in the old quarter. The hotel was good value for the location.
Nothing
Nothing
8
Julia
Дата отзыва: 17 февраля 2024
Incredibly nice staff, very nice room, clean and quiet even though it was in the centre of Hanoi!
A little bit disappointed in the breakfast and the breakfast area was very small/crammed with people
A little bit disappointed in the breakfast and the breakfast area was very small/crammed with people
9
Alice
Дата отзыва: 17 февраля 2024
Staff super disponibile e accogliente. Ti aiutano per qualsiasi cosa. Posizione centrale e comoda. Stanza ok
10
Jim
Дата отзыва: 16 февраля 2024
Everything was as described. Great location, the hotel and rooms were clean and really nice. All the staff were so friendly- big shout out to Anna.
All good
All good
10
Simona
Дата отзыва: 16 февраля 2024
Tutto Anna bravissima per prenotarti tour di qualsiasi genere e per tutte le richieste
10
Jill
Дата отзыва: 16 февраля 2024
I liked the location, the friendly and very helpful staff.
Comfortable beds and nice decor.
10
Erica
Дата отзыва: 16 февраля 2024
Clean and great location .
Good price and staff were great at communicating on messages before I arrived and they booked all our tickets
10
Manuel
Дата отзыва: 14 февраля 2024
Hotel muy céntrico con relación calidad-precio muy buena, el personal era muy atento y amable. Incluso nos dejaron ducharnos después de haber hecho el check out y nos regalaron un pequeño detalle tras la estancia.
10
Rebecca
Дата отзыва: 12 февраля 2024
Personalet var virkelig hjælpsom igennem hele vores ophold og hjalp os med at booke transport fra lufthavnen og forskellige aktiviteter igennem dem.
Morgenmadsbuffet var ikke noget særligt, men der manglede ikke noget som sådan.
Morgenmadsbuffet var ikke noget særligt, men der manglede ikke noget som sådan.
9
Lorenzo
Дата отзыва: 11 февраля 2024
Good position in the old quarter of hanoi, one can reach every point of interest quite fast, the hotel is comfortable and cosy. The receptionist is so kind and helpful anytime and speaks very good English.
7
Patricia
Дата отзыва: 10 февраля 2024
The location of the hotel is very good, in the center of the old quarter where everything is in walking distance.
- The first night we were told we had to stay at another hotel due to “electricity problems” in our room. We had booked a premium room with balcony and at the other hotel we were given a standard room. - I had a sweater that I wanted the hotel to wash. It didn’t have any stains or dirt on it but I had been traveling with it for 3 days and just wanted it to be fresh again. I used the hotels laundry service and when they gave me the sweater back, it had massive stains all over it. I returned it to the reception and told them to wash it again. After 3 DAYS!! when we had to check out I asked about my sweater. Only then did the receptionist tell me that they hadnt washed it anymore, so my sweater had just stayed there for 3 days without them telling me. I checked out and left the hotel with a dirty and stained sweater even tho it was clean when I gave it to them. - the last 2 days of our stay, the hotel had a receptionist who didn’t speak any English. It was quite difficult to communicate with him and even tho I know that Vietnam is not an English speaking country, I do believe that hotel receptionists should be able to communicate with their guests in English.
- The first night we were told we had to stay at another hotel due to “electricity problems” in our room. We had booked a premium room with balcony and at the other hotel we were given a standard room. - I had a sweater that I wanted the hotel to wash. It didn’t have any stains or dirt on it but I had been traveling with it for 3 days and just wanted it to be fresh again. I used the hotels laundry service and when they gave me the sweater back, it had massive stains all over it. I returned it to the reception and told them to wash it again. After 3 DAYS!! when we had to check out I asked about my sweater. Only then did the receptionist tell me that they hadnt washed it anymore, so my sweater had just stayed there for 3 days without them telling me. I checked out and left the hotel with a dirty and stained sweater even tho it was clean when I gave it to them. - the last 2 days of our stay, the hotel had a receptionist who didn’t speak any English. It was quite difficult to communicate with him and even tho I know that Vietnam is not an English speaking country, I do believe that hotel receptionists should be able to communicate with their guests in English.
6
Paula
Дата отзыва: 10 февраля 2024
La ubicación y el trato del personal fue lo mejor! La decoración también era agradable. Agua de cortesía cada día.
Nos tocó una habitación sin ventana (un poco cara a mi parecer para no tener ventana), la humedad se acumulaba y se hacia un poco agobiante. También nos encontramos 3 cucarachas en el baño durante nuestra estancia. Desayuno mejorable.
Nos tocó una habitación sin ventana (un poco cara a mi parecer para no tener ventana), la humedad se acumulaba y se hacia un poco agobiante. También nos encontramos 3 cucarachas en el baño durante nuestra estancia. Desayuno mejorable.
9
Air
Дата отзыва: 09 февраля 2024
Staff: The hotel staff, including Ann and Waski (apologies if misspelled), are exceptionally friendly, helpful, and attentive. They demonstrate extensive knowledge and willingly provide suggestions on attractions, restaurants, and transportation options upon guests' arrival. The hotel offers a comfortable and enjoyable stay for guests. The staff's exceptional service contributes to a pleasant experience throughout the stay.
If you are interested, they also offer various day tours, including the Halong Bay Cruise, Sapa tour, etc. These tours provide detailed information and address any doubts you may have before making your decision on which one to join.
Location: The hotel is ideally located in the heart of the old quarter, just a 25-minute walk from Bus Stop No.86 (Long Bien). Additionally, it provides convenient access to the weekend night markets and other attractions in the area, all within 5 - 20 minutes walking distance.
Room: The room is satisfactory and equipped with essential amenities such as a kettle, hairdryer, toiletries, and hangers. It is a standard hotel room without a view.
Breakfast is served daily on the top floor (6/F), starting from 6:30 am. While the food variety is slightly limited, you have the option to order main dishes from the provided menu, such as omelettes, pho, pancakes, etc. The remaining options are available in a buffet style. However, the dining area is relatively small, which means you may not have the opportunity to enjoy your breakfast at your own pace. If you see other guests waiting for seats, you leave promptly for the next as soon as you finish.
Breakfast is served daily on the top floor (6/F), starting from 6:30 am. While the food variety is slightly limited, you have the option to order main dishes from the provided menu, such as omelettes, pho, pancakes, etc. The remaining options are available in a buffet style. However, the dining area is relatively small, which means you may not have the opportunity to enjoy your breakfast at your own pace. If you see other guests waiting for seats, you leave promptly for the next as soon as you finish.
10
Adele
Дата отзыва: 08 февраля 2024
I loved everything about this hotel ♥️ perfect location to walk around the old quarter. Beautiful rooms with the comfiest bed ive ever slept in 😊 spotlessly clean, my room was cleaned everyday and i was left fresh clean towels. Breakfast was delicious. Anna and all the staff will do anything to helo you, organising trips etc, Anna responded to all my questions weeks before my travel, arranged my pickup from the airport, nothing is too much trouble for them. I would stay here again in a heartbeat 💓 you made my trip to Vietnam a memorable one. 💕
Nothing
Nothing
8
Maria
Дата отзыва: 07 февраля 2024
Good location in the old quarter.
Our room faced the street and you could hear the noise from the street and AC. Bathroom appliances could be renewed.
Our room faced the street and you could hear the noise from the street and AC. Bathroom appliances could be renewed.
9
Stuart
Дата отзыва: 07 февраля 2024
Simpatia e presteza dos funcionários um café da manhã bom.
10
Christian
Дата отзыва: 03 февраля 2024
Nous avons séjourné dans l'hôtel pour la seconde fois et avons été surclassés. L'hôtel est très bien situé et au calme. Le petit-déjeuner est très bien et très diversifié. Les chambres sont confortables et bien équipées.
Le personnel, Anna, Rose et Walkie, sont tout simplement parfaits. Ils nous ont aidé dans toutes nos démarches.
8
Alizeh
Дата отзыва: 03 февраля 2024
Staff was excellent - really wanted to ensure we had a great stay not only in Hanoi but in all of Vietnam. Great location - walking distance to train street, the pagoda on the lake, and lots of restaurants (including pho 10) and spas for massages.
Soundproofing wasn't great - we could hear other room doors squeak open and bang shut as well as water running in rooms above. Also, we should have asked for 2 key cards at check-in because they weren't able to provide a 2nd when we needed it late at night.
Soundproofing wasn't great - we could hear other room doors squeak open and bang shut as well as water running in rooms above. Also, we should have asked for 2 key cards at check-in because they weren't able to provide a 2nd when we needed it late at night.
10
Bisbee
Дата отзыва: 03 февраля 2024
The staff were very friendly and helpful in organizing a tour for us. The room was nice and comfortable. Amazing location in the old quarter
after showering, the bathroom and room were very humid
after showering, the bathroom and room were very humid
10
Vu
Дата отзыва: 02 февраля 2024
The room was beautiful and clean and the service was excellent. We had to fly early in the morning so unfortunately we couldn't enjoy the full breakfast experience. The staff was kind enough to prepare us a take-away breakfast before we boarded. Will definitely come back next time I'm in Hanoi !
10
Francesca
Дата отзыва: 02 февраля 2024
Lo staff è davvero molto gentile e ci hanno aiutato nell’organizzazione del nostro viaggio. Anche la posizione era ottima.
Walkie è stato davvero disponibile. Grazie
Da migliorare la colazione.
Da migliorare la colazione.
9
Peter
Дата отзыва: 01 февраля 2024
The variety of choices & quality of the food was excellent
Nothing
Nothing
10
Ahmad
Дата отзыва: 30 января 2024
Cleaniness, good staff and rooms was spacious (its hard to find spacious room in Hanoi). The next morning we were greet by Ana. Very helpfull and i believe all staff was friendly and helpfull. The location also in old quater and for muslim Zaynab restaurant is near by.
10
Graham
Дата отзыва: 30 января 2024
The hotel was in a perfect position, central old quarter, every tourist site was walkable, the staff were exceptional, especially the reception staff, very good breakfast, would definitely stay there again...
10
Leah
Дата отзыва: 29 января 2024
staffs are very nice and helpful, and the location is very convenient.
facilities and hygiene can be improved to be better.
facilities and hygiene can be improved to be better.
10
Christian
Дата отзыва: 28 января 2024
L'hôtel est bien situé et au calme. Le personnel est très agréable et toujours prêt à rendre service.
La chambre est petite mais bien équipée. La literie est bonne.
Les petits déjeuners sont très variés.
Seul bémol, la salle pour les petits déjeuners est très petite.
9
B
Дата отзыва: 27 января 2024
Large room, comfortable bed, quiet from street noise, very friendly staff, small hotel so felt well looked after by staff
We were on the 5th floor under the restaurant so it was a bit noisy but nothing too unbearable
We were on the 5th floor under the restaurant so it was a bit noisy but nothing too unbearable
9
Jooyun
Дата отзыва: 26 января 2024
직원분들이 친절하셨습니다
위치가 조금 아쉬웠습니다. 클락션 소리가 너무 많리 들렸던 점이 아쉽네요. 옆방에서 대화하는 소리 기침하는 소리가 다 들려요
위치가 조금 아쉬웠습니다. 클락션 소리가 너무 많리 들렸던 점이 아쉽네요. 옆방에서 대화하는 소리 기침하는 소리가 다 들려요
10
Kim
Дата отзыва: 25 января 2024
Great location. Friendly and helpful staff. Good value for money
10
Justin
Дата отзыва: 23 января 2024
The staff and location are really exceptional. Everyone was so friendly and helpful! Location doesn't get any better - just minutes from pretty much every major attraction you could want to see. Surrounded by tons of restaurants, coffee shops, bars, food stalls, shops and more. Loved it.
9
Rachel
Дата отзыва: 22 января 2024
Amazing service from the front desk and very comfortable beds. Anna helped us with booking all tours (it is worth asking the hotel to reconfirm the itinerary with the tour companies as these are changeable depending on the season you're on holiday). Amazing location in old quarter to walk everywhere and WIFI was reliable!
10
Franziska
Дата отзыва: 22 января 2024
Die Lage war gut, zentral aber trotzdem einigermaßen ruhig. Preis Leistung war auf jeden Fall auch gut. Hervorzuheben ist das extrem nette und hilfreiche Personal, besonders die Rezeptionistin, die uns auch auf unseren weiteren Reise mit Buchungen und Tips u terstützt hat
Das Frühstück ist vielleicht nich ausbaufähig, war aber auf jeden Fall oke
Das Frühstück ist vielleicht nich ausbaufähig, war aber auf jeden Fall oke
10
Tuyet
Дата отзыва: 22 января 2024
Der Service war toll, die Zimmer schön, die Lage war Klasse!
10
Stefanie
Дата отзыва: 21 января 2024
The bathroom and room itself is exceptionally clean. All staffs are super super friendly. Walkie welcomed us very warmly to the property and attended to our needs very professionally :-) would recommend
5
Maria
Дата отзыва: 20 января 2024
The staff were lovely, from the reception staff to the restaurant staff and the cleaners and porters
The whole corridor, and our room in particular, smelt very damp, and there was mould growing on the wall
The whole corridor, and our room in particular, smelt very damp, and there was mould growing on the wall
10
M
Дата отзыва: 20 января 2024
The hotel is located in the heart of the Old Quarter. However, you cannot hear outside noise so nothing is disturbing one's sleep. The room was big, with comfortable beds. Hotel staff was also very helpful.
10
Eric
Дата отзыва: 18 января 2024
Second time we had stayed. Room was excellent with good size bed. Amazing staff who helped with everything
9
Eric
Дата отзыва: 18 января 2024
Location was good. Breakfast was good. The room was adequate. And of course amazing staff.
The room was a bit noisy being right on the corner, but that didn't deter us from going back for another stay.
The room was a bit noisy being right on the corner, but that didn't deter us from going back for another stay.
8
Hitesh
Дата отзыва: 18 января 2024
The staff is very helpful and kind. The property is at the old quarters so all the attractions are nearby and walkable. There were many good restaurants and cafes around the area. The hotel is very well maintained and clean, rooms were also very good. On my request they decorated the rooms for us.
I felt it to be a little bit expensive but the price was justified for all the services they offered.
I felt it to be a little bit expensive but the price was justified for all the services they offered.
8
Dominik
Дата отзыва: 18 января 2024
Zentral gelegen, aber trotzdem sehr ruhig. Sehr hilfsbereites und freundliches Personal.
7
Ellen
Дата отзыва: 17 января 2024
Nice clean room and staff were very nice.
Location is in old town so not a nice area to walk around in terms of dirt and rubbish outside. The cost of the hotel was very expensive for an only average hotel.
Location is in old town so not a nice area to walk around in terms of dirt and rubbish outside. The cost of the hotel was very expensive for an only average hotel.
7
Bomun
Дата отзыва: 16 января 2024
위치가 어디든 걸어서 갈수 있을 정도로 가까워서 좋았습니다.
가격과 위치를 생각한다면 충분히 좋은 호텔이라거 생각합니다.
인터넷이 잘 안됩니다. 하루를 추가 결제해서 총 3일 있었는데, 하루를 제외하고는 와이파이가 안됬습니다.
인터넷이 잘 안됩니다. 하루를 추가 결제해서 총 3일 있었는데, 하루를 제외하고는 와이파이가 안됬습니다.
10
Angela
Дата отзыва: 16 января 2024
Great location. You can easily walk to main attractions. Rooms at the back of the property are quieter although they have no windows. I stayed twice in the front and the back both perfectly adequate for a few nights stay. Super friendly, helpful staff that will help you with all your bookings if needed.
Nil
Nil
10
Anderval
Дата отзыва: 15 января 2024
Eu gostei de tudo nessa hospedaria. Ela é perto de Old Quarter, mas não tão perto a ponto de ser barulhento. Uns 5 minutinhos andando, ou menos. O pessoal de lá é muito simpático e prestativo para oferecer passeios. Eu não peguei nenhum pacote de tour, porque já tinha coisas pra fazer por Hanoi. Mas caso você não tenha muitos planos, eles ajudam, entregando um panfleto com pontos que você consegue chegar a pé, e te oferecem pacotes caso seja seu interesse.
Nenhum ponto negativo, gostei de tudo.
Nenhum ponto negativo, gostei de tudo.
10
Richard
Дата отзыва: 14 января 2024
Goede locatie en zeer behulpzaam persoon en een lekker ontbijt
9
Stephen
Дата отзыва: 14 января 2024
Ideal location and the staff were very helpful and friendly
Nothing in particular
Nothing in particular
9
Grace
Дата отзыва: 10 января 2024
Staff was so helpful setting up transfers; the location was very central to shopping, restaurants and attractions; breakfast was excellent
Washroom was a bit outdated
Washroom was a bit outdated
7
Bexxi
Дата отзыва: 10 января 2024
Kleines, aber nettes Hotel im alten Viertel.
Zimmergröße war ganz gut. Der Balkon ein schönes Plus.
Auswahl am Frühstücksbuffet ausreichend. Man konnte noch etwas aus der Karte dazu bestellen.
Das Personal war sehr freundlich und zuvorkommende- teilweise sogar zu nett.
Der Frühstücksraum war zu klein. Das Hotel liegt in einem sehr wuseligen Bezirk. Zimmer zur Straße sind leider immer sehr laut. Unsere Fenster waren nicht richtig dicht. Das Zimmer lag nebem dem Aufzug/Schacht und wir konnten immer hören, sobald dieser genutzt wurde. Es macht den Anschein, als wolle/müsse das Hotel Touren verkaufen. Für einen längeren Aufenthalt würde ich etwas anderes empfehlen.
Der Frühstücksraum war zu klein. Das Hotel liegt in einem sehr wuseligen Bezirk. Zimmer zur Straße sind leider immer sehr laut. Unsere Fenster waren nicht richtig dicht. Das Zimmer lag nebem dem Aufzug/Schacht und wir konnten immer hören, sobald dieser genutzt wurde. Es macht den Anschein, als wolle/müsse das Hotel Touren verkaufen. Für einen längeren Aufenthalt würde ich etwas anderes empfehlen.
10
Kaitlyn
Дата отзыва: 09 января 2024
Absolutely incredible staff and location and facilities, if I was to come to Vietnam again I will recommend this place to ANYONE! Especially sooo travellers ❤️ the staff were the best part especially Walkie who helped me with literally everything you can imagine from airport pick up to booking tours. 10000/10
nothing
nothing
8
B
Дата отзыва: 09 января 2024
Die Lage ist perfekt
Sehr lärmig wegen der Küche die auf dem selben Stockwerk ist. Das Badezimmer respektiv die Badewanne ist in die Jahre gekommen.
Sehr lärmig wegen der Küche die auf dem selben Stockwerk ist. Das Badezimmer respektiv die Badewanne ist in die Jahre gekommen.
9
Margieber
Дата отзыва: 09 января 2024
The highlight of this property is the location where it's close to all the key places In downtown Hanoi. From affordable restaurants and cafes, as well as the Night Market, of course Huan Kiem Lake. Day Staff were also very friendly, and the breakfast team were also accommodating. Love the breakfast selections on the buffet as well.
Our bathroom is a bit outdated, fixtures are old and rusty, in fact our bidet even fell due to its rusty screw. Thank goodness the helpful staff immediately replaced it.... Hope they get to renovate it so it matches the chic ambiance of the bedroom. Another thing they should also improve is having a receptionist awake in the early morning or at least have a lounge for the guest to stay when they arrive early in the morning. in my case, we arrived around 3am, the hotel lobby was dark, we had to knock on the door to wake the receptionist. When he let us in, we had to wait by the elevator since the chairs by the elevator was the only ones available, He went back to sleep and was literally sleeping on the lobby sofa. Not a pleasing welcome for us.
Our bathroom is a bit outdated, fixtures are old and rusty, in fact our bidet even fell due to its rusty screw. Thank goodness the helpful staff immediately replaced it.... Hope they get to renovate it so it matches the chic ambiance of the bedroom. Another thing they should also improve is having a receptionist awake in the early morning or at least have a lounge for the guest to stay when they arrive early in the morning. in my case, we arrived around 3am, the hotel lobby was dark, we had to knock on the door to wake the receptionist. When he let us in, we had to wait by the elevator since the chairs by the elevator was the only ones available, He went back to sleep and was literally sleeping on the lobby sofa. Not a pleasing welcome for us.
9
Hélène
Дата отзыва: 08 января 2024
TB localisé pour découvrir le centre de Hanoï. Le personnel est très agréable. A notre demande, ils nous ont mis dans des chambres proches. Et on a adoré le lemon pancake au petit déjeuner, avec la vue sur les toits !!
8
Chayan
Дата отзыва: 04 января 2024
Great location. Very helpful and responsive staff. The room was spacious enough to accommodate an extra bed.
9
Reza
Дата отзыва: 04 января 2024
The staff were helpful and friendly. The room is big enough and the bed is very comfortable. Location is in Old Quarter, easy to walk around in this area
7
Silvain
Дата отзыва: 04 января 2024
L'emplacement idéal/ petits déjeuners copieux et bon. Le personnel très gentil et très serviable.
Les salles de bain désuètes. Méritent un bon rafraîchissement.
Les salles de bain désuètes. Méritent un bon rafraîchissement.
6
Jubaida
Дата отзыва: 03 января 2024
The location was great very close to the old quarter so everything was very close by! The staff were also very helpful and friendly. The breakfast was great!
The rooms were too small, had a weird damp smell. There were small cockroaches in the bathroom and bedroom too. No toilet paper was provided with the room.
The rooms were too small, had a weird damp smell. There were small cockroaches in the bathroom and bedroom too. No toilet paper was provided with the room.
9
Benger
Дата отзыва: 02 января 2024
Great breakfast and very helpful staff. Really enjoyed my stay here! They even allowed us to store our suitcases overnight when we went to Halong Bay for a cruise.
7
A
Дата отзыва: 02 января 2024
Staff was very friendly and helpful
Room was big
Location was in the center.
Bed was not very comfy. Breakfast could have been better. Breakfast room needs some upgrade and cleanliness.
Bed was not very comfy. Breakfast could have been better. Breakfast room needs some upgrade and cleanliness.
7
Shahrokh
Дата отзыва: 02 января 2024
The location was very good and the room temp was appropriate
The room had a window towards corridor and in the morning there was a lot of noise from corridor in the room. We booked the airport transfer who showed up 30 min late and we had to wait outside the airport in the cold, eventually when he showed up we noticed he had a cold and runny nose and constantly coughing and sneezing on the way without using tissue. We were lucky not to catch anything from him otherwise our trip could’ve been ruined.
The room had a window towards corridor and in the morning there was a lot of noise from corridor in the room. We booked the airport transfer who showed up 30 min late and we had to wait outside the airport in the cold, eventually when he showed up we noticed he had a cold and runny nose and constantly coughing and sneezing on the way without using tissue. We were lucky not to catch anything from him otherwise our trip could’ve been ruined.
10
Zita
Дата отзыва: 01 января 2024
Elhelyezkedés kiváló volt. Személyzet nagyon kedves, segítőkész. Szobák szépek. Kényelmes King size bed volt a szobában valamint légkondícionáló,széf és minibár is. A kényelmet szolgálja továbbá egy hűtőszekrény, egy minihűtő és egy tea-/kávéfőző.
Minden tetszett
Minden tetszett
10
Hayden
Дата отзыва: 31 декабря 2023
Lovely hotel to stay at while in Hanoi. The room was immaculately clean and the bed very comfortable. The staff were so helpful and happy to assist with anything. Very much enjoyed my stay here and would come again.
The TV in my room wasn’t working but it wasn’t the worst thing.
The TV in my room wasn’t working but it wasn’t the worst thing.
10
Catherine
Дата отзыва: 31 декабря 2023
We loved the team here especially with walkie. I was able to liaise with him over WhatsApp and he was so accomodating and also helped booked our 3 day ha giang tour. They were also very considerate and moved us to a different room on our second night as our Initial room was across from the restaurant and it was loud. It was also in a great location and within walking distance to everything!
Our first room was across the restaurant which was so loud and we were woken up at 6 in the morning and could hear everything.
Our first room was across the restaurant which was so loud and we were woken up at 6 in the morning and could hear everything.
9
Mohan
Дата отзыва: 31 декабря 2023
Location of the property
Market is nearby and lot of tourist places are at walking distance
Nothing as such
Nothing as such
10
Carlos
Дата отзыва: 31 декабря 2023
The location was perfect! The hotel staff is very nice and helpful.
9
Benger
Дата отзыва: 29 декабря 2023
Yummy breakfast with a lot of options and very helpful staff!
10
Lucas
Дата отзыва: 29 декабря 2023
Aqui está uma avaliação do Hanoi Chic:
Minha estadia no Hanoi Chic foi razoável no geral. O quarto em que fiquei era de tamanho pequeno, o que pode ser um pouco desconfortável para algumas pessoas, mas a roupa de cama era de boa qualidade. A equipe do hotel foi amigável e prestativa durante toda a minha estadia, o que foi um ponto positivo.
Uma das coisas que gostei no Hanoi Chic foi o café da manhã. O menu oferecia uma variedade de opções, incluindo frutas frescas, pães, ovos preparados de diferentes maneiras e pratos quentes. Isso me deu a oportunidade de experimentar diferentes alimentos e começar o dia com uma refeição satisfatória.
No entanto, um aspecto que precisa ser mencionado é a pressão da água nos chuveiros. Infelizmente, a pressão não era muito boa, o que tornava o banho um pouco decepcionante. Isso pode ser um problema para quem gosta de um chuveiro com uma boa pressão.
Quanto à localização, o Hanoi Chic está muito bem situado. Fica em uma área central de Hanoi, com fácil acesso a várias atrações turísticas, restaurantes e lojas. Isso facilitou muito a exploração da cidade e aproveitei a conveniência de estar perto de tudo.
No geral, o Hanoi Chic é uma opção razoável para quem busca um lugar para ficar em Hanoi. O quarto pode ser pequeno e a pressão da água nos chuveiros não é a melhor, mas a boa roupa de cama e o café da manhã variado compensaram esses aspectos negativos. Além disso, a localização é excelente, o que torna a experiência geral positiva.
8
Swarup
Дата отзыва: 29 декабря 2023
Breakfast, location and information about attractions and sightseeing. Exceptional value for money.
Walls were thin, could hear others going up and down the stairs all the time. Hotel staff were somewhat persistent on marketing packages but overall they were informative and helpful.
Walls were thin, could hear others going up and down the stairs all the time. Hotel staff were somewhat persistent on marketing packages but overall they were informative and helpful.
8
Tom
Дата отзыва: 29 декабря 2023
Staff were helpful and friendly. Location was good. Nice room. Good breakfast
9
Benjamin
Дата отзыва: 29 декабря 2023
Strategic location at the Old Quarter. Great service by the staff. Ease of access to nearby attractions including the Hoan Kiem lake.
Perhaps the shower section could use a bit of upgrading.
Perhaps the shower section could use a bit of upgrading.
7
Marina
Дата отзыва: 29 декабря 2023
El personal es maravilloso. Nos pusieron en una habitación superior y nos trataron super bien, muy amables, te ayudan en todo lo que necesites.
Tiene una ubicación buenísima en el centro de Hanoi.
Las camas son muy cómodas y la decoración preciosa.
Le faltaba un poquito de limpieza en el baño. Pero relación calidad precio está genial.
Le faltaba un poquito de limpieza en el baño. Pero relación calidad precio está genial.
10
Mario
Дата отзыва: 28 декабря 2023
Prettige ruimte aan een niet al te drukke straat. Prima ontbijt.
De opgegeven 20 vierkante meter waren er inclusief de badkamer hooguit 15.
De opgegeven 20 vierkante meter waren er inclusief de badkamer hooguit 15.
7
Baburajan
Дата отзыва: 28 декабря 2023
The staff were co-operative.
Congested front lobby, Dining room not adequate for the breakfast.
Congested front lobby, Dining room not adequate for the breakfast.
7
Javier
Дата отзыва: 27 декабря 2023
La habitación estaba súper limpia y tenía una decoración bastante pintoresca. El baño tenía todo lo necesario y también estaba muy limpio. El A/A funcionaba perfectamente.
Pero sin duda si hay que reseñar lo más importante, sin duda sería; la amabilidad de todo el personal, la ubicación del hotel cerca de lugares de ocio y zonas turísticas, y el buen desayuno que ofrecen tanto de menú como en carta.
El tamaño de la habitación era reducido, y algo que no sabíamos es que las habitaciones que nos tocaron, supongo que no todas, tenían una ventana que daba al pasillo de la planta, algo un poco extraño ya que; entraba la luz del mismo y se podía percibir cuando pasaba alguien o si había ruido.
El tamaño de la habitación era reducido, y algo que no sabíamos es que las habitaciones que nos tocaron, supongo que no todas, tenían una ventana que daba al pasillo de la planta, algo un poco extraño ya que; entraba la luz del mismo y se podía percibir cuando pasaba alguien o si había ruido.
7
Javier
Дата отзыва: 27 декабря 2023
La habitación estaba súper limpia y tenía una decoración bastante pintoresca. El baño tenía todo lo necesario y también estaba muy limpio. El A/A funcionaba perfectamente.
Pero sin duda si hay que reseñar lo más importante, sin duda sería; la amabilidad de todo el personal, la ubicación del hotel cerca de lugares de ocio y zonas turísticas, y el buen desayuno que ofrecen tanto de menú como en carta.
El tamaño de la habitación era reducido, y algo que no sabíamos es que las habitaciones que nos tocaron, supongo que no todas, tenían una ventana que daba al pasillo de la planta, algo un poco extraño ya que; entraba la luz del mismo y se podía percibir cuando pasaba alguien o si había ruido.
El tamaño de la habitación era reducido, y algo que no sabíamos es que las habitaciones que nos tocaron, supongo que no todas, tenían una ventana que daba al pasillo de la planta, algo un poco extraño ya que; entraba la luz del mismo y se podía percibir cuando pasaba alguien o si había ruido.
10
Gabrielle
Дата отзыва: 27 декабря 2023
All excellent service food happy smiling helpful staff
Nothing
Nothing
9
Tracey
Дата отзыва: 27 декабря 2023
Location was super, in the old quarter but on a quieter Street.
Bedroom was nicely furnished, and the bed & pillows super comfy.
The staff were fabulous, very helpful and friendly.
A bathtub would have been nice after all the walking in Hanoi, and something to bear in mind when choosing your room.
A bathtub would have been nice after all the walking in Hanoi, and something to bear in mind when choosing your room.
7
Talita
Дата отзыва: 26 декабря 2023
Sem dúvida a melhor parte desse hotel são os funcionários!
A melhor recepção que tivemos no país.
Sempre queridos e atenciosos, assim que chegamos eles nos entregaram um mapa com várias dicas da cidade.
A localização era excelente. Tudo pertinho! Fizemos tudo a pé.
Café da manhã bom. Pães, ovos, panquecas, frutas, suco, chá e café, além dos pratos típicos do país.
Nosso quarto e banheiro eram bem pequenos, mas bem limpos . A única coisa ruim é que não tinha janela então ele cheirava a umidade. Depois de 5min acostumava. Na verdade tinha uma micro janela que dava para o corredor de circulação dos outros hóspedes, ou seja, não dava para abrir. (Vale ressaltar que fiquei no quarto standard então os outros podem ser melhores.) Alem disso, as luzes do corredor não apagavam, o que deixava a o quarto muito claro durante a noite. O quarto era bem embaixo da cozinha, então a partir das 5 da manhã começava o barulho.
Nosso quarto e banheiro eram bem pequenos, mas bem limpos . A única coisa ruim é que não tinha janela então ele cheirava a umidade. Depois de 5min acostumava. Na verdade tinha uma micro janela que dava para o corredor de circulação dos outros hóspedes, ou seja, não dava para abrir. (Vale ressaltar que fiquei no quarto standard então os outros podem ser melhores.) Alem disso, as luzes do corredor não apagavam, o que deixava a o quarto muito claro durante a noite. O quarto era bem embaixo da cozinha, então a partir das 5 da manhã começava o barulho.
10
Nicklas
Дата отзыва: 23 декабря 2023
Top Lage im Old Quarter von Hanoi.
Mitarbeiter sehr aufmerksam und mit sehr guten Englischkenntnissen (selten in Vietnam).
9
Søren
Дата отзыва: 23 декабря 2023
Receptionen var ekstremt service minded og venlig. Intet at klage på. Kan varmt anbefales
Ingenting
Ingenting
10
Hanne
Дата отзыва: 22 декабря 2023
Det var rigtig hyggeligt og personalet var fantastik søde og hjælpsomme med alt både i forhold til opholdet på hotellet og hjælp til seværdigheder, transport og opbevaring af rygsække - også selvom vi var tjekket ud. Vores absolut bedste anbefaling.
Vi kunne godt lide alt.
Vi kunne godt lide alt.
8
Anne
Дата отзыва: 21 декабря 2023
Location is excellent. staff very helpful. nice breakfast. VERY Good value for money
Bathroom a little bit old but very good value for money
Bathroom a little bit old but very good value for money
9
Donna
Дата отзыва: 19 декабря 2023
Great location for exploring the old quarter. Beds were comfortable and staff were very helpful.
Nothing
Nothing
9
Jesper
Дата отзыва: 18 декабря 2023
Mycket fint rum och jättebra läge. Personalen var mycket hjälpsamma och tevliga.
Frukosten kunde ha varit lite större. Saknade apelsinjuice och salami. Men mycket god omelett!
Frukosten kunde ha varit lite större. Saknade apelsinjuice och salami. Men mycket god omelett!
10
Kavya
Дата отзыва: 18 декабря 2023
Location was great. Walking distance from all the attractions. Rooms were small but clean and cozy. The staff (special mention to Anna) are also extremely fun, warm and helpful. Absolutely loved the breakfast.
The smaller room didn't have a window. So got a little stuffy
The smaller room didn't have a window. So got a little stuffy
9
Thierry
Дата отзыва: 15 декабря 2023
Petit hotel sympa et propre aux chambres confortables. Au coeur de la vieille ville et personne adorable comme souvent au Viêt Nam.
Petit dejeuner correct, amplement suffisant.
8
Alison
Дата отзыва: 15 декабря 2023
Location, staff, bed mattress, cleanliness
Use the local food places,well worth it.
Pillows are way to big and high, the room we was in was on tHe corner so had traffic noise morning and all night ..
Pillows are way to big and high, the room we was in was on tHe corner so had traffic noise morning and all night ..
9
Joana
Дата отзыва: 13 декабря 2023
The room was spacious and clean. Nice interior. They serve buffet breakfast.
There was a power outage on our last day. There was no generator.
There was a power outage on our last day. There was no generator.
9
Malaya
Дата отзыва: 12 декабря 2023
Location: Very convenient and close to Hoan Kiem Lake
Room: Our room was clean and spacious, and the bathtub was a nice touch
The Receptionist, Anna: She's very welcoming and always ready to help us with anything.
Breakfast was just basic and almost the same everyday. Breakfast area was too small and can get pretty crowded.
Breakfast was just basic and almost the same everyday. Breakfast area was too small and can get pretty crowded.
10
Eleutherios
Дата отзыва: 12 декабря 2023
I recently stayed at Hanoi Chic Boutique Hotel and had a great experience. The staff went above and beyond to make me feel welcome. The service was incredibly friendly and accommodating at every turn. I highly recommend it for a memorable and enjoyable stay. Thank you to the entire team for their hospitality.
10
Dilan
Дата отзыва: 12 декабря 2023
This hotel plays a part in why I had such a god experience in Hanoi overall. They went above and beyond to make my stay as comfortable as possible, without being pushy. The room was a good size and had the accommodations that I wanted (mini fridge, kettle, desk, small and big mirror). House keeping was everyday and it was wonderful always getting in to a made bed. The breakfast was great and I the passion fruits were the best ones I have EVER had (like in my life). Would 100% recommend this hotel for anyone coming to Hanoi. Great location and service for a great price. Thank you for everything!
8
Pixjoe
Дата отзыва: 11 декабря 2023
ห้องสะอาด เงียบสงบ ทำเลอยู่ใกล้สถานที่ท่องเที่ยว
พื้นที่ต้อนรับค่อนข้างแคบ
พื้นที่ต้อนรับค่อนข้างแคบ
10
Vania
Дата отзыва: 10 декабря 2023
Atendimento dos funcionários. Extremamente gentis e fornecendo muitas informações! Excelente localização!
10
Eder
Дата отзыва: 10 декабря 2023
El hotel está ubicado en muy buena zona dentro del casco antiguo y sobre todo el personal es muy Amable y siempre están pendientes para ayudar. Walkie me ayudó mucho incluso antes de llegar al hotel no sólo ofreciendo/ reservando tours si no también incluso viajes en tren. Después de hacer el checkout y salir a caminar todo el día dejando el equipaje en el hotel,al regresar me prepararon una ducha.muchas gracias!
Nada que criticar. Quizá solo me pareció raro al inicio el porcentaje adicional que te cobran por pagar con tarjeta de crédito,pero he leído que eso es común en Vietnam
Nada que criticar. Quizá solo me pareció raro al inicio el porcentaje adicional que te cobran por pagar con tarjeta de crédito,pero he leído que eso es común en Vietnam
7
Kairi
Дата отзыва: 08 декабря 2023
Very friendly staff, fluent English and very helpful.
Breakfast need heavy improvements, it was really bad.
Breakfast need heavy improvements, it was really bad.
10
А
Дата отзыва: 07 декабря 2023
Very clean and in a great location. Breakfast service was great.
6
Alexander
Дата отзыва: 03 декабря 2023
Great location and nice staff
The recommended activities and services we booked through these hotel were not good. We hoped locals to give better recommendations.
The recommended activities and services we booked through these hotel were not good. We hoped locals to give better recommendations.
10
Phillip
Дата отзыва: 02 декабря 2023
Loved it, very clean and great location. Staff were also extremely friendly and willing to help 24/7.
The jacuzzi doesn’t work and it was a feature of the room lol but other than that no complaints.
The jacuzzi doesn’t work and it was a feature of the room lol but other than that no complaints.
10
Gabrielle
Дата отзыва: 01 декабря 2023
Fantastic lived up to my expectations. Especially the staff all so efficient and friendly. Anna organised everything for us and always smiling. Location was great in old quarter plenty of good authentic places to eat right on the spot.
Would love to visit again.
8
Sarah
Дата отзыва: 29 ноября 2023
Enjoyed the complimentary breakfast! That was a nice perk. Everything was delicious, staff is friendly , I like the high ceilings and decor, good place to rest and service is good
There’s some water damage on the wall and saw a bug, found the electrical sockets to be a little shoddy
There’s some water damage on the wall and saw a bug, found the electrical sockets to be a little shoddy
8
Ambra
Дата отзыва: 29 ноября 2023
Staff estremamente cordiale. Tutto piacevole. Posizione perfetta.
10
Luke
Дата отзыва: 28 ноября 2023
Our stay at Hanoi Chic Boutique Hotel was fantastic. The staff (shout out to Anna) are fantastic and eager to help you find your way around Hanoi and enjoy your time in Vietnam. They are very kind an always were willing to hold on to our bags until our return when we left Hanoi for a few days. We had originally scheduled a one-night stay but ended up returning twice after our trips to Sapa and Halong Bay because we enjoyed the accommodations so much. The rooms are clean, comfortable and updated and just excellent value for the money. The location couldn't be better, you are right in the midst of the enigmatic Old Quarter and can easily walk along Hanoi's character filled streets to the surrounding sites. I would definitely stay again. HIGHLY recommend!
Also... shout out to the tasty breakfast which is just further great, added value to an already great stay!
10
Barbason
Дата отзыва: 27 ноября 2023
Bel emplacement, chambre bien grande et plutôt calme pour le centre d'Hanoi je recommande vivement !
7
А
Дата отзыва: 26 ноября 2023
Staff is friendly and accommodating
Limited socket/ outlet/plug
Limited socket/ outlet/plug
9
Yik-beng
Дата отзыва: 26 ноября 2023
Breakfast menu provides the local food.
The map lacks details, it was the zoom out version, smaller streets are not visible.
The map lacks details, it was the zoom out version, smaller streets are not visible.
10
Monica
Дата отзыва: 26 ноября 2023
The service and the friendliness was overwhelming. I came sick and my head was not with me but the lady Anna did organise the trips with me. Now I'm so happy 😊 about the trips while I'm getting better. It's gold to stay at this place! So convenient and close by everything like the train street, puppet show, night marked with all nice places to eat and drink.
7
Marius
Дата отзыва: 25 ноября 2023
Great staff
Breakfast persons capacity is less than property size Breakfast has limited choice… cook has limited experience Elevator small and only one … does not handle busy periods…
Breakfast persons capacity is less than property size Breakfast has limited choice… cook has limited experience Elevator small and only one … does not handle busy periods…
9
Lailah
Дата отзыва: 25 ноября 2023
Good location and good food around and walking distance
10
Nikita
Дата отзыва: 25 ноября 2023
Location was perfect and rooms were spacious . Staff was very helpful ! Our flight got delayed and they let us check out late . Grateful !
Nothing to dislike . Just a suggestion that the breakfast could’ve been labelled.
Nothing to dislike . Just a suggestion that the breakfast could’ve been labelled.
10
Silvia
Дата отзыва: 24 ноября 2023
Abbiamo soggiornato in questo albergo per una sola notte per un cambio di programma.
Rapporto qualità prezzo ottimo, pulito e in una bella posizione per girare. A differenza di altri alberghi della zona, non ho trovato lo staff insistente a venderti la qualunque
8
Ozario
Дата отзыва: 24 ноября 2023
Great location, walking distance to the night market and many restaurants, cafés and bars.
The breakfast is great with different foods every morning and a menu to order from.
The standard room is very small.
The standard room is very small.
10
Ralph
Дата отзыва: 22 ноября 2023
Sehr freundliche Begrüßung, sie helfen so gut möglich. Zimmer , Bad sehr sauber und schön gerichtet.
10
Jean
Дата отзыва: 20 ноября 2023
Tout, petit déjeuner, la gentillesse du personnel.
8
Bruna
Дата отзыва: 20 ноября 2023
Café da manhã ótimo! Hotel bem localizado, situado em uma área bem movimentada! Funcionários muito gentis e solícitos, nos atenderam super bem durante e depois da nossa estadia se colocaram à disposição para nos ajudar!
Os quartos são um pouco pequenos, mas limpos e confortáveis.
Os quartos são um pouco pequenos, mas limpos e confortáveis.
8
Clair
Дата отзыва: 19 ноября 2023
Central location not far from anything.
Staff were lovely and always accommodating
Breakfast choice was small but nice never the less
10
Jacky
Дата отзыва: 19 ноября 2023
Friendly , welcoming, clean , location , great breakfast
10
Mei
Дата отзыва: 19 ноября 2023
Anna upgraded both of our rooms, which are spacious and quiet.
The toilet door needs some touch up repairs.
The toilet door needs some touch up repairs.
10
Łukasz
Дата отзыва: 18 ноября 2023
Super hotel w dobrej lokalizacji. Bardzo pomocny personel, szczególnie pani Rose, Ann i Pan Walking.
9
Pallab
Дата отзыва: 18 ноября 2023
Location,staff and comfort.Anna was very helpful with all the queries and always had a smiling face.We checked in early morning around 4 am,they had so conveniently took us that early and was indeed very caring.
Breakfast could have some more options.
Breakfast could have some more options.
9
Paulien
Дата отзыва: 17 ноября 2023
Locatie van het hotel vond ik heel prettig. Op loopafstand van highlights buiten the old quarter en dichtbij alle drukte en gezelligheid in the old quarter. Vriendelijk personeel met aandacht voor de gasten. Goeie tips gegekregen wat ik kon bezoeken. Heerlijk vers ontbijt, al vanaf 6.30pm!
9
Kiira
Дата отзыва: 16 ноября 2023
Really friendly, welcoming, and comfortable atmosphere. Everyone was incredibly kind and helpful.
The WiFi didn’t work in our room but we weren’t there long enough for it to really matter.
The WiFi didn’t work in our room but we weren’t there long enough for it to really matter.
10
Charlotte
Дата отзыва: 16 ноября 2023
The staff were great, and especially helpful in booking tours out of the city. The lovely receptionist helped us book a Ha Long Bay tour that was exactly mid-price with her honest opinion and feedback from other guests which is appreciated as when we looked online the amount of tours is overwhelming. We also got many recommendations on where to eat (and all were great) Breakfast was good and changed every morning.
7
Patrycja
Дата отзыва: 16 ноября 2023
- beds are comfortable
- our room had very nice balcony
- the room was not any close to pictures, especially bathroom requires renovation or at least deep cleaning! - Wi-Fi didn’t work They do ask you if everything is okay, so you can always report it, but for me staying there for two days it’s a waste of time to discuss it, if someone offers me bathroom like this and thinks it’s okay to post photos they post on the hotel website
- the room was not any close to pictures, especially bathroom requires renovation or at least deep cleaning! - Wi-Fi didn’t work They do ask you if everything is okay, so you can always report it, but for me staying there for two days it’s a waste of time to discuss it, if someone offers me bathroom like this and thinks it’s okay to post photos they post on the hotel website
10
Cheryl
Дата отзыва: 15 ноября 2023
The service was impeccable, from the pre checkin to airport transfer to arranging of day tour to checking in!
Special mention to Walkie who has been the most helpful concierge! Buffet breakfast had a good spread every morning. Great hotel location that is situated within walking distance to most places. Awesome experience! 👍🏻👍🏻
Nil
Nil
10
Mei
Дата отзыва: 14 ноября 2023
The hotel upgraded our room which's a bonus for our stay. The staff are very helpful, they even took our luggage to our room cause there's a few steps to our room, thank you so much.
If the soundproofing could be improved.
If the soundproofing could be improved.
10
Mei
Дата отзыва: 14 ноября 2023
This is the 3rd time to stay in this hotel. On the whole, everything meets the advertisement.
They will do the laundry at a reasonable price.
Nothing
Nothing
10
Kirsty
Дата отзыва: 13 ноября 2023
this hotel I’m centrally located and walking distance to the lake. the staff are amazing. so attentive and friendly.
10
Michael
Дата отзыва: 12 ноября 2023
Service: Anna, Grace and their team were all very helpful, very friendly and very patient. Everything they organised for me went to plan and was good value.
Breakfast: again, great service, good range of choices.
7
Armaghan
Дата отзыва: 12 ноября 2023
Nice touristy location, staff nice,
Rooms very small. Tight and congested space in hotel. dinning area for breakfast was too small.
Rooms very small. Tight and congested space in hotel. dinning area for breakfast was too small.
8
Nathalie
Дата отзыва: 11 ноября 2023
Le personnel est adorable, la chambre grande, propre et bien décorée et le petit déjeuner excellent !
La salle de petit déjeuner est un peu petite.
La salle de petit déjeuner est un peu petite.
9
Simone
Дата отзыва: 10 ноября 2023
Posizione, disponibilità dello staff, colazione
Camera cieca
Camera cieca
8
Claudia
Дата отзыва: 10 ноября 2023
Staff is great specially Anna and Rose . Good location and breakfast .
My room faced street and was really noisy since old quarter is very busy and people use their vehicle’s horn since they wake up . Room is also a little bit small but for one person is ok .
My room faced street and was really noisy since old quarter is very busy and people use their vehicle’s horn since they wake up . Room is also a little bit small but for one person is ok .
10
Vanda
Дата отзыва: 09 ноября 2023
La gentilezza e professionalità dello staff, posizione ottima x girare la città vecchia.
Unica nota negativa, la colazione mancava completamente qualcosa di dolce
Unica nota negativa, la colazione mancava completamente qualcosa di dolce
10
Celeste
Дата отзыва: 07 ноября 2023
We loved the service. As soon as we arrived they were welcoming and accommodating. They gave us a map and explained where everything was and answered any questions we have. They also were willing to help with tours, transport and even more. No where else in Vietnam have we received this good of a service. We were amazed by there willingness to help and always greeting us when coming and going. The room was small but perfect for just me and my partner. The breakfast place was small but it was fine for a couple. All in all, we just want to say Thankyou to Anna and all the other staff at chic boutique for your good service. It doesn’t go unnoticed.
There wasn’t anything we didn’t like. We thoroughly enjoyed our time in Hanoi because of this stay.
There wasn’t anything we didn’t like. We thoroughly enjoyed our time in Hanoi because of this stay.
10
Yi
Дата отзыва: 06 ноября 2023
Great location and amazing breakfast
Walls are a little thin so you can hear people moving but i think it is not too bad
Walls are a little thin so you can hear people moving but i think it is not too bad
10
A
Дата отзыва: 06 ноября 2023
La amabilidad de los empleados y su disposición a ayudar. La habitación se veía muy limpia. El desayuno también estaba muy bien.
10
Ranjani
Дата отзыва: 06 ноября 2023
Breakfast was excellent and the staff were very kind and helpful. The recommendations from the staff were very good as well.
Nothing much
Nothing much
10
Tina
Дата отзыва: 06 ноября 2023
The hotel is in a good location and beds were comfy, bathrooms were okay…. Elevator could use some work but overall godly experience.
The staff was the star of this hotel. Walkie helped us plan our Ha Long Bay trip + transfer and was amazing. The breakfast staff was lovely as well.
Please make sure there is a way to leave the building when the elevators are being fixed.
Please make sure there is a way to leave the building when the elevators are being fixed.
8
B
Дата отзыва: 06 ноября 2023
Central location, friendly and helpful staff
Some facilities could be more modern or changed (bathroom)
Some facilities could be more modern or changed (bathroom)
10
Mei
Дата отзыва: 06 ноября 2023
Anna allowed us to settle the bills on the 2nd day as we arrived quite late on the 1st day. She even recommended us where to exchange money for a good rate.
The breakfasts are excellent, the hotel prepared packed breakfast for us as we've to leave early for our trip.
There's a good variety of food namely from local cuisine to continental breakfasts. I've to give thumbs up for the fresh fruits and fresh fruit juice. Overall everything meets our expectations.
The lift is a bit slow.
The lift is a bit slow.
10
Bruno
Дата отзыва: 06 ноября 2023
Das Personal ist sehrfreundlich und hilfsbereit👍
Nichts!
Nichts!
10
Eleanor
Дата отзыва: 04 ноября 2023
I’m old town, easy walking distance to everything.
Nothing.
Nothing.
9
Lucie
Дата отзыва: 03 ноября 2023
I stayed 3nights and I would stay here again.
The room was nice and clean, no smell in the bathroom, very comfortable bed and bed sheets. Lovely receptionist, fast and good laundry service, transfer to the airport for a good price.
Location was also perfect, not busy street, so it was less noisy then I expected.
There was a mini bar in the room but the fridge does not work very well as all drinks were hot. My room was at the first/second floor (first balcony) so the room was quite dark but on the other hand there was no need to use AC. Basic breakfast.
There was a mini bar in the room but the fridge does not work very well as all drinks were hot. My room was at the first/second floor (first balcony) so the room was quite dark but on the other hand there was no need to use AC. Basic breakfast.
9
Wallace
Дата отзыва: 03 ноября 2023
Clean with a comfortable bed, great staff and location
Nothing. Suited our needs very well
Nothing. Suited our needs very well
10
Zwanikken
Дата отзыва: 03 ноября 2023
De mensen waren allemaal zo aardig! Kamer was ontzettend schoon en toen ik een dag na mijn verblijf terug kwam met de vraag of ik mijn bagage heel even kon laten staan. Was dat geen enkel probleem, super fijn!
Niks
Niks
9
Goelecaroline
Дата отзыва: 30 октября 2023
Ze waren vriendelijk. Het ontbijt, daar kon je kiezen tussen enkele gerechten. Goede ligging.
10
Aleksandar
Дата отзыва: 29 октября 2023
Very kindly and helpful staff. I highly recommend this nice hotel
10
Dara
Дата отзыва: 29 октября 2023
L’équipe a été très attentive à nos besoins et tres arrangeante.
7
Roxane
Дата отзыва: 28 октября 2023
Location was perfect
Staff was friendly and helpful
Ongoing construction in the hotel Breakfast not as good as others we had in Vietnam
Ongoing construction in the hotel Breakfast not as good as others we had in Vietnam
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