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Описание отеля
Отзывы об отеле
8
Sahil
Дата отзыва: 06 ноября 2026
Location was great, very centrally located to a lot of touristy things, good with kids as dont have to walk far to get to things. Nice and clean. All basic necessities. Good value for money.
Beds were a bit uncomfortable, rooms and toilets felt a bit crammed, wasn't a deal breaker as we were out and about most of the time.
Beds were a bit uncomfortable, rooms and toilets felt a bit crammed, wasn't a deal breaker as we were out and about most of the time.
10
Audrey
Дата отзыва: 05 ноября 2026
Petit déjeuner -européen- qui permet de partir le ventre bien rempli pour une journée dans Hanoï
Très bien placé dans la ville pour la parcourir à pied
Chambre sans fenêtre sur l'extérieur !
Chambre sans fenêtre sur l'extérieur !
10
Elizabeth
Дата отзыва: 05 ноября 2026
I loved everything about the hotel. The rooms were very clean, you get two bottles of water everyday, bed was very comfortable, they have a big fan and air conditioning in the room which is lovely. Shower is big and nice. Breakfast was super good and, the staff are extremely nice and helpful. We would definitely stay here again.
Thank you Linda for helping us get our tour to Halong Bay which was SUPER nice and for booking our taxi.
There's no complains at all.
There's no complains at all.
10
Alvaro
Дата отзыва: 02 ноября 2026
Alojamiento muy bien, céntrico con una cama de más de 2 m de ancho. Personal e instalaciones muy bien
Altura de la habitación justita. Y el baño igual.
Altura de la habitación justita. Y el baño igual.
8
Mangeleer
Дата отзыва: 02 ноября 2026
Le lit était très confortable
Les joints dans la salle de bain
Les joints dans la salle de bain
10
Bathily
Дата отзыва: 02 ноября 2026
Tres bon sejour l’emplacement est tres bien situé a proximite de tout a pied
Tres bon accueil le Linda
10
Natalie
Дата отзыва: 01 ноября 2026
The staff was fantastic. I forgot my phone charger when I departed and they managed to get it to me before my shuttle bus left the city. It was incredibly kind and helpful. They also helped booked my shuttle and gave me travel suggestions.
The breakfast was not the best, although the hotel is surrounded by so many great food spots it was never an actual negative.
The breakfast was not the best, although the hotel is surrounded by so many great food spots it was never an actual negative.
9
Maureen
Дата отзыва: 01 ноября 2026
Location, staff, breakfast were all great
No windows, but it didn't really change our experience
No windows, but it didn't really change our experience
10
Hella
Дата отзыва: 01 ноября 2026
Sehr freundliches Personal . Wir bekamen bei Ankunft ein Upgrade uns hat bis auf das Frühstück eigentlich alles gefallen.
Das Frühstück!
Das Frühstück!
10
Florence
Дата отзыва: 31 октября 2026
Wonderful stay, breakfast was good, service was wonderful.
10
Marty
Дата отзыва: 30 октября 2026
Séjour parfait au Golden Rooster, 10/10. L'emplacement est idéal, en plein Vieux Quartier : on fait tout à pied, le lac Hoàn Kiếm, la rue du train, le marché Đồng Xuân, les restaurants et les bars. Le personnel est super. Chambre propre et confortable, bien au calme pour se reposer après les journées dans l'agitation de Hanoï. je le recommande sans hésiter !
3
Raphael
Дата отзыва: 29 октября 2026
Location
not clean - hair in bed - cockroach - glass was dirty of last guest - floor was dirty we also got the wrong room. bad service - refund 10% and then asked to get 10/10 points on booking.com - very dissapointing
not clean - hair in bed - cockroach - glass was dirty of last guest - floor was dirty we also got the wrong room. bad service - refund 10% and then asked to get 10/10 points on booking.com - very dissapointing
9
Deborah
Дата отзыва: 29 октября 2026
The breakfast was good but shy
Not so many options for breakfast Small ceiling height
Not so many options for breakfast Small ceiling height
10
Thi
Дата отзыва: 28 октября 2026
Wonderful service and very helpful, especially the young bellman Tuan. Highly recommended.
10
Nathan
Дата отзыва: 28 октября 2026
Good location, very friendly staff. Would recommend
9
S
Дата отзыва: 27 октября 2026
It was our first experience in Vietnam, and the staff were incredibly kind and helpful, especially when it came to finding our way around Hanoi. The room was a little small but functional and had everything we needed. The location was excellent for exploring the Old Quarter.
10
L
Дата отзыва: 27 октября 2026
Linda was lovely
Staff all were great
Good location
5
Sophia
Дата отзыва: 27 октября 2026
Central location
Rooms feel heavily used and have not been clean. Dirty sink, dirty shower and the toilet flush sometimes got stuck so the tank didn’t refill. Shower door couldn’t close due to curtain railing so only have of the shower space was usable.
Rooms feel heavily used and have not been clean. Dirty sink, dirty shower and the toilet flush sometimes got stuck so the tank didn’t refill. Shower door couldn’t close due to curtain railing so only have of the shower space was usable.
10
Sarah
Дата отзыва: 26 октября 2026
Most comfy bed in Asia! Staff were so welcoming. Great location & good ac.
Na
Na
6
Jekaterina
Дата отзыва: 26 октября 2026
The location is great, especially for the price. The biggest highlight was definitely the staff! Everyone was incredibly kind, welcoming and helpful. They really deserve 10/10!
The hotel is quite dated, and the rooms look more worn than in the photos. Some things were falling apart, and we had water leaking from the toilet in our bathroom. The AC was old and very noisy, and the internal window meant the room wasn’t completely dark or quiet. Breakfast was also disappointing, with very limited choices and several items left empty without being refilled. I’m not sure it’s worth paying extra for.
The hotel is quite dated, and the rooms look more worn than in the photos. Some things were falling apart, and we had water leaking from the toilet in our bathroom. The AC was old and very noisy, and the internal window meant the room wasn’t completely dark or quiet. Breakfast was also disappointing, with very limited choices and several items left empty without being refilled. I’m not sure it’s worth paying extra for.
8
Abraham
Дата отзыва: 26 октября 2026
קרוב למרכז צוות מאוד נעים ואדיב
אין מזגן בכניסה, חבל . חם
אין מזגן בכניסה, חבל . חם
10
Ankit
Дата отзыва: 25 октября 2026
The staff were super cooperative and friendly. The location is right in the centre of the old quarters, which made exploring on foot very easy.
None
None
9
Emma
Дата отзыва: 25 октября 2026
Very friendly staff. Clean room in a great location.
Didn’t look quite like the pictures but thankfully it wasn’t so much of a difference that it affected our stay.
Didn’t look quite like the pictures but thankfully it wasn’t so much of a difference that it affected our stay.
10
Carl
Дата отзыва: 23 октября 2026
Clean and plenty of toiletries. The staff were very helpful and organised some great trips.
10
Rosalyn
Дата отзыва: 23 октября 2026
Clean, convenient location, very central. Linda was a great help!
Wish the room had a chair for when you dont want to sit on the bed in sweaty clothes
Wish the room had a chair for when you dont want to sit on the bed in sweaty clothes
6
Janic
Дата отзыва: 22 октября 2026
Location and staff
The room is not thought through well (at least the one I stayed in). The furniture except for the bed makes no practical sense. Access to power to charge is poor. Had no light switches to turn off the light while laying in bed. The ac was okay when it worked, but didn’t work a couple times. There were no real places to lay down any of my stuff. It’s difficult to fully explain without going into too much detail, but essentially it doesn’t feel like the needs of a guest are deeply considered. Also the breakfast coffee I believe is instant coffee, but not 100% sure. I drank it… but coffee snobs will likely not be happy.
The room is not thought through well (at least the one I stayed in). The furniture except for the bed makes no practical sense. Access to power to charge is poor. Had no light switches to turn off the light while laying in bed. The ac was okay when it worked, but didn’t work a couple times. There were no real places to lay down any of my stuff. It’s difficult to fully explain without going into too much detail, but essentially it doesn’t feel like the needs of a guest are deeply considered. Also the breakfast coffee I believe is instant coffee, but not 100% sure. I drank it… but coffee snobs will likely not be happy.
10
Rhycea
Дата отзыва: 19 октября 2026
The staff were warm and welcoming. Provided us with a cool towel, tea and a seat when we arrived.
10
Michelle
Дата отзыва: 18 октября 2026
Excellent place. We got upgraded to family room. Staff person Vivienne was very helpful and super nice. Extremely recommended to stay here.
7
Nathan
Дата отзыва: 18 октября 2026
In the center
The included breakfast doesn't really offer much choice.
The included breakfast doesn't really offer much choice.
10
Vivian
Дата отзыва: 16 октября 2026
The location is accessible and just a few mins walk to many conveniences. Our room was an upgrade, a very big room so our stay was very comfortable. We got a balcony room too. Almost no noise from outside so you can rest well. The staff are very friendly and polite. Ms. Linda, the manager is amazing. She helped me a lot with my bookings, very prompt and trustworthy!! She has lots of recommendations for the trip! Needless to say, we are actually back to stay again after our trip from Sapa!
A very quick fix, the shower door just needs to be tightened to keep it in place.
A very quick fix, the shower door just needs to be tightened to keep it in place.
10
Jane
Дата отзыва: 15 октября 2026
The hotel was perfectly located. We had the junior suite with balcony. The windows were double glazed so barely any road noise. Would stay again.
The window from the bedroom to the bathroom was a bit weird. But at least there was a curtain that could be closed. Quite funny actually
The window from the bedroom to the bathroom was a bit weird. But at least there was a curtain that could be closed. Quite funny actually
10
Marcela
Дата отзыва: 15 октября 2026
It was Amazing, the bed is really big and comfy
Very clean, the staff was really nice especially Linda and Tuan
10
Masumi
Дата отзыва: 14 октября 2026
スタッフの方がニコニコしてて雰囲気もよく歩いてどこにでも行けました。
また、ベトナム🇻🇳来た際にはお世話になりたいと思いました。
特にないです
特にないです
10
Jaina
Дата отзыва: 14 октября 2026
Sandy was fab, lovely and very welcoming! Great location
5
Rou
Дата отзыва: 14 октября 2026
The water pressure for showering is big which is nice, bed was comfy.
As it is located almost next to the lobby and kitchen, it was so noisy with a lot of clattering sound from the dishes and preparation for breakfast in the early morning 530am in the kitchen and people talking loudly in the lobby area. Can't really sleep much in the morning. Ac was not cold as well, it was very warm. Spoke to the staff but feels like the staff already knew what I was saying, perhaps many complained about it. There are many other hotels that offer the same price with less noisy surrounding I guess. If it is to stay again, you probably have to book a more expensive room to live on other floors unless you're a very deep sleeper.
As it is located almost next to the lobby and kitchen, it was so noisy with a lot of clattering sound from the dishes and preparation for breakfast in the early morning 530am in the kitchen and people talking loudly in the lobby area. Can't really sleep much in the morning. Ac was not cold as well, it was very warm. Spoke to the staff but feels like the staff already knew what I was saying, perhaps many complained about it. There are many other hotels that offer the same price with less noisy surrounding I guess. If it is to stay again, you probably have to book a more expensive room to live on other floors unless you're a very deep sleeper.
10
Erin
Дата отзыва: 13 октября 2026
Great location with wonderfully helpful staff who went out of their way to make our stay easy and comfortable
Really nothing to complain about
Really nothing to complain about
10
Hill
Дата отзыва: 12 октября 2026
The staff were really accomodating and helpful especially Sandy she always welcomed us with a smile and was incredibly helpful.
Nothing
Nothing
10
Corina
Дата отзыва: 11 октября 2026
Zentrale Lage, grosses Bett, sauber, sehr freundliches Personal. Wir durften unser Gepäck dort deponieren am Abreisetag. Würden wieder kommen 😄
Etwas ringhörig, wir hatten das eco Zimmer gleich das erste Zimmer
Etwas ringhörig, wir hatten das eco Zimmer gleich das erste Zimmer
10
Alarcon
Дата отзыва: 09 октября 2026
La ubicación es excelente, muy cerca de todos los lugares atractivos en hanoi. Puedes ir a pie a muchos lugares y los restaurantes populares muy cerca.
El desayuno no fue muy bueno, pienso que pueden mejorar en tener mejores opciones. Cuando reserve en booking no menciona que la habitación no tiene ventanas al exterior, pienso que anunciar mejor para elegir bien la habitación.
El desayuno no fue muy bueno, pienso que pueden mejorar en tener mejores opciones. Cuando reserve en booking no menciona que la habitación no tiene ventanas al exterior, pienso que anunciar mejor para elegir bien la habitación.
10
Rahul
Дата отзыва: 08 октября 2026
Loved the staff, very friendly and super warm
10
Candice
Дата отзыва: 08 октября 2026
Very good breakfast, confortable bed and really nice people ! We loved it !
10
Shantel
Дата отзыва: 07 октября 2026
Beautiful property, friendly and helpful staff, the room and bed were very comfortable and the breakfast was delicious. Would recommend!
8
Lisa
Дата отзыва: 07 октября 2026
Erg vriendelijk en behulpzaam personeel, ook bij een check-in na middernacht
Sommige kamers hebben geen ruit dus goed na te kijken bij het boeken van een kamer
Sommige kamers hebben geen ruit dus goed na te kijken bij het boeken van een kamer
10
Thibaut
Дата отзыва: 06 октября 2026
Personeel is super vriendelijk en helpen je met alles. Kamer was ook super proper.
Zeker een aanrader!
/
/
9
Aneta
Дата отзыва: 06 октября 2026
Śniadanie super, personel przemiły i bardzo pomocny w każdej kwestii.
Nie ma takiej rzeczy :)
Nie ma takiej rzeczy :)
10
Lin
Дата отзыва: 05 октября 2026
Tuan was great
Hotel could be kept cooler during warmer day
Hotel could be kept cooler during warmer day
10
Lin
Дата отзыва: 04 октября 2026
Sandy and the team
Air-conditioning can be cooler during the warm day
Air-conditioning can be cooler during the warm day
10
Marilena
Дата отзыва: 01 октября 2026
The property was very clean, staff are very friendly.
10
Nathalia
Дата отзыва: 01 октября 2026
We liven the hotel, the location is really good… people are so kind specially Linda and Trung :) so happy to be there so recommended
Loved all
Loved all
10
David
Дата отзыва: 01 октября 2026
Great property! Trung was extremely kind and helpful. Highly recommend
10
Elise
Дата отзыва: 30 сентября 2026
Le personnel était aux petits soins à tout instant, nous nous sentons comme privilégiés et nous avons bénéficié d’un upgrade gratuitement.
10
Gian
Дата отзыва: 30 сентября 2026
Posizione ottima,buona colazione ,camera adeguata
10
Janine
Дата отзыва: 29 сентября 2026
Die Lage war hervorragend, das Personal sehr freundlich, die Zimmer waren gut ausgestattet und geräumig.
9
Jakub
Дата отзыва: 28 сентября 2026
Bardzo dobra lokalizacja i miły personel
Poprawiłbym śniadanie i klimatyzacja raz działała raz nie
Poprawiłbym śniadanie i klimatyzacja raz działała raz nie
10
Sanath
Дата отзыва: 27 сентября 2026
Property is great for visiting rest of attractions in hanoi.
5 mins walk to train station. 2 mins to night market, easy shopping and attraction places.
But staff are too friendly, explained every single attraction nearby along with ease of assisting in transport.
I have checked out late of 2 hrs and staff did not charges me on this.
Thanks guys!
Air conditioning could have been better. Rest all great for price!
Air conditioning could have been better. Rest all great for price!
10
Annelise
Дата отзыва: 27 сентября 2026
We had a lovely one-night stay at Golden Rooster. The staff were incredibly friendly and welcoming, and our upgraded room was clean, comfortable and a lovely surprise. The location was also great for exploring Hanoi. We really enjoyed our stay and would happily return!
10
Ryan
Дата отзыва: 26 сентября 2026
The staff was very accommodating and made purchasing additional services easy
10
Marilena
Дата отзыва: 25 сентября 2026
Excellent stay, rooms were very clean and well maintained, excellent location and the staff were lovely. They even gave us a complimentary room upgrade. Wish we could have stayed longer. Definitely recommend for anyone visiting Hanoi!
7
Vita
Дата отзыва: 24 сентября 2026
The staff very friendly and helpful. Clean facilities
Not what I expected, but the price they charge it is exceptional good
Not what I expected, but the price they charge it is exceptional good
10
Candy
Дата отзыва: 24 сентября 2026
Cute place and chill, free upgrade, breakfast was acceptable, convenient
Not enough quite
Not enough quite
10
Martha
Дата отзыва: 23 сентября 2026
Wir haben ein Zimmer Upgrade bekommen und das Zimmer war wirklich toll. Super Lage, nettes Personal, wir würden wieder kommen! Tuan war sehr nett und hat unser Gepäck zu unseren Zimmern getragen und unseren Aufenthalt noch besser gemacht.
10
Carrión
Дата отзыва: 23 сентября 2026
Estuve muy agusto, muy simpáticos todos en especial Linda. Habitación limpia y cómoda.
10
Daisy
Дата отзыва: 22 сентября 2026
Staff super friendly and accommodating, they went above and beyond. We were only there one night but the room was very comfortable. They even prepared us breakfast to take away as we were leaving very early.
They are very insistent on paying with cash, and even said the card machine wasn’t working this morning. They tried making me go to the ATM even though our transfer was arriving in the next couple of minutes. I genuinely couldn’t pay with cash in that moment and then suddenly the card machine was working.
They are very insistent on paying with cash, and even said the card machine wasn’t working this morning. They tried making me go to the ATM even though our transfer was arriving in the next couple of minutes. I genuinely couldn’t pay with cash in that moment and then suddenly the card machine was working.
10
Deike
Дата отзыва: 22 сентября 2026
Gute Lage, freundlicher Service und leckeres Frühstück.
Mein Zimmer war mittig im Gebäude und dadurch kein Fenster.
Mein Zimmer war mittig im Gebäude und dadurch kein Fenster.
10
Sylvie
Дата отзыва: 22 сентября 2026
Belle chambre, confortable, super déjeuner, gentillesse de l’accueil tout était parfait
8
Rakesh
Дата отзыва: 21 сентября 2026
Great location and nice staff
Breakfast can be improved. Also the corridor and fire exit is very narrow which can be bit of safety concern.
Breakfast can be improved. Also the corridor and fire exit is very narrow which can be bit of safety concern.
10
Cláudia
Дата отзыва: 21 сентября 2026
Óptima localização e óptimas condições ☺️gostamos muitos e fomos muito bem recebidos !
10
Marc
Дата отзыва: 21 сентября 2026
Gute Lage in der Altstadt und guter Preis. Wir haben sogar umsonst ein Upgrade in ein besseres Zimmer erhalten. Linda hat uns sehr freundlich empfangen und informiert. Ebenfalls Tuan war jeder Zeit sehr hilfsbereit und nett.
Etwas hellhörig, man hört viel Geräusche/Gespräche vom Flur im Zimmer.
Etwas hellhörig, man hört viel Geräusche/Gespräche vom Flur im Zimmer.
8
Escobar
Дата отзыва: 20 сентября 2026
El personal super amable , un trato exquisito, el spa muy bien , hablan todos ingles y te ayudan en todo
8
Agata
Дата отзыва: 20 сентября 2026
My husband is 180 and the room ceilings was exactly his size, so he needed to be careful while walking. But in total was good
9
Huynh
Дата отзыва: 19 сентября 2026
Thái độ phục vụ của nhân viên từ kể tân đến nhà ăn rất chuyên nghiệp. Chỗ ở rất thuận tiện để có thể tham quan phố cổ Hà Nội về đêm. Điều làm tội ấn tượng hơn nữa à sau khi check out tôi làm quên đồ tại khách sạn, nhân viên phía khách sạn đã chủ động liên hệ và book grab gởi ngay đến người nhận 1 cách rất nhanh chóng và chuyên nghiệp
10
ま
Дата отзыва: 19 сентября 2026
サンディさんのサービスが最高だった！！
ありがとうございました。
ハノイに宿泊するときはおすすめのホテルです。
なし
なし
10
Michel
Дата отзыва: 19 сентября 2026
Ein später Check in hat geklappt das Personal ist super freundlich und zuvorkommend! Gerne wieder
10
Leticia
Дата отзыва: 19 сентября 2026
El personal es muy amable.
En cuanto al desayuno puedes pedir varios platos que te hacen en el momento.
La ubicación en el casco viejo es ideal.
El sistema de climatización está algo desfasado. En cuanto al precio es relativamente más caro que otras estancias en las que hemos estado en el país.
El sistema de climatización está algo desfasado. En cuanto al precio es relativamente más caro que otras estancias en las que hemos estado en el país.
10
Katharina
Дата отзыва: 17 сентября 2026
Veldig fint, hyggelig personale og god frukost. I tillegg fikk vi en gratis oppgradering til familie rom, og det kan man ikke akkuratt klage på!
Ingenting
Ingenting
10
Abhirami
Дата отзыва: 17 сентября 2026
Zimmer und essen war hervorragend. Das Frontdesk Team inklusive Sandy waren sehr hilfsbereit.
10
Sacha
Дата отзыва: 17 сентября 2026
L’accueil a été très bien surtout grâce à Sandy qui a été tre serviable
Merci pour ce séjour
10
Hayleigh
Дата отзыва: 17 сентября 2026
The hotel was fantastic the front desk lady Linda couldn’t of been more helpful, and honest made our stay very comfortable. we will be back, thank you
Nothing
Nothing
8
Maria
Дата отзыва: 17 сентября 2026
Мил персонал. Удобно легло и възглавници. Местоположението беше страхотно!
Стаята беше без прозорец. Климатиците бяха настроени автоматично. Първата вечер се изключи и се наложи са помоля да го включат. Втората вечер ни нямаше. На третата вечер беше настроен на висока температура и не спахме цяла нощ , беше изключително топло. Отново казахме и на последната вечер спахме нормално
Стаята беше без прозорец. Климатиците бяха настроени автоматично. Първата вечер се изключи и се наложи са помоля да го включат. Втората вечер ни нямаше. На третата вечер беше настроен на висока температура и не спахме цяла нощ , беше изключително топло. Отново казахме и на последната вечер спахме нормално
10
Casandra
Дата отзыва: 15 сентября 2026
Our stay at the Golden Rooster Hotel was great! The location is perfect, very central and within walking distance of many attractions and restaurants, yet far enough away from the downtown noise to enjoy a peaceful stay.
The staff was very kind, helpful, and professional. They also stored our luggage for the day while we went sightseeing, which was extremely convenient.
Our room was perfect. They offered us an upgrade for only a decent additional amount, and it was completely worth it. We had a lovely balcony and two large, comfortable beds. The shower was spacious and worked perfectly, the air conditioning worked very well, and everything was clean and well maintained.
We had a great experience and would happily recommend the Golden Rooster Hotel to anyone visiting Hanoi
10
Rakesh
Дата отзыва: 15 сентября 2026
Great hospitality and facility.Tuan was very helpful with assisting us with luggage.Breakfast was great.Great value for the money you pay.Close proximity to old quarter.
Nothing really.
Nothing really.
10
Agnieszka
Дата отзыва: 14 сентября 2026
I liked the proximity to the city center and the service.
9
Z
Дата отзыва: 12 сентября 2026
Le personnel était disponible et agréable.
On était un peu à l'étroit dans une des chambres mais climatisation fonctionnelle.
L'autre chambre avec accès au grand balcon pour une vue dégagée sur le "old town" est super sympa.
Les lits étaient confortables.
10
Lothar
Дата отзыва: 11 сентября 2026
Great location and very quiet room. Friendly staff.
Very few amenities like a bar.
Very few amenities like a bar.
10
Darragh
Дата отзыва: 10 сентября 2026
Very clean, good facilities, very nice staff, great location.
The AC unit cut out a couple times but they fixed it straight away.
The AC unit cut out a couple times but they fixed it straight away.
10
Paul
Дата отзыва: 10 сентября 2026
Location was great and had everything we needed. Staff were great and always helpful. Tuan was especially helpful
Nothing
Nothing
10
Hannah
Дата отзыва: 09 сентября 2026
Perfect location, friendly staff! Linda was so kind and helpful.
Beautiful property
Beautiful property
10
Morgane
Дата отзыва: 07 сентября 2026
Établissement propre, spacieux et proche de tout.
Le personnel est aux petits soins avec nous et très gentils
Rien
Rien
6
Txanyjc1981
Дата отзыва: 07 сентября 2026
Ubicación, trato del personal, tiene balcón la buhardilla.
Nos dieron la buhardilla con acceso de última planta prácticamente agachados desde la sexta a la séptima planta. Habitaciones comunicadas pero con luz permanente en el pasillo. Baño muy justo de tamaño. Si se reserva, que no os den la buhardilla.
Nos dieron la buhardilla con acceso de última planta prácticamente agachados desde la sexta a la séptima planta. Habitaciones comunicadas pero con luz permanente en el pasillo. Baño muy justo de tamaño. Si se reserva, que no os den la buhardilla.
10
Britney
Дата отзыва: 07 сентября 2026
Sandy is very good and helpful.
Everything perfect. Nothing to complain about
Everything perfect. Nothing to complain about
10
Tatsuro
Дата отзыва: 06 сентября 2026
sandy is super good👌🏻
とてもいいホテルでした。
レンタルバイクもスムーズに貸してもらえたり
ハロン湾へのクルーズもお得でした
特になし
特になし
8
Freya
Дата отзыва: 04 сентября 2026
A great hotel in a great location. Everything we wanted to do and see in the Old Quarter was within walking distance. The staff were very friendly and helpful, letting us keep our luggage there before check-in and shower after check-out before we set off for our sleeper train. Clean comfortable rooms with good air-con.
10
Sofia
Дата отзыва: 04 сентября 2026
Best spot ever. The room was comfy and so was the location. Linda is the best
10
Alfonso
Дата отзыва: 04 сентября 2026
Everything was perfect. The team: Sandy, Tzu, Linda and Tuan.
10
Duyên
Дата отзыва: 04 сентября 2026
Địa điểm thuận tiện ngay gần Phố cổ
Bữa ăn sáng ngon
10
Zinar
Дата отзыва: 04 сентября 2026
Die Unterkunft war sehr zentral, sie war sauber und das Personal hat sich um uns sehr gut gekümmert. Frühstück war auch gut.
Besonderen Dank an Linda und Tuan und ihre Kollegen.
10
Annie
Дата отзыва: 03 сентября 2026
Only a one night stay but a lovely hotel.
Lovely frontage and reception with an extremely warm welcome on arrival from Sandy, welcome drinks and some info of the city.
Beds were extremely comfortable, great nights sleep.
Lovey breakfast area and the widest range of breakfast choices in the whole of our 3 wk stay in Vietnam.
All the staff were so helpful!
Would definitely recommend!
10
Denis
Дата отзыва: 03 сентября 2026
Perfect staff, always nice, helped with extra services
10
Nghi
Дата отзыва: 03 сентября 2026
Phòng sạch sẽ và nhân viên khách sạn rất nhiệt tình
Vị trí trung tâm phố cổ thuận lợi đi đến nhiều điểm nổi tiếng
10
Antoine
Дата отзыва: 01 сентября 2026
Personnel au petit soin.
Chambre impeccable
/
/
10
Sanne
Дата отзыва: 01 сентября 2026
The staff was very friendly. With check-in they gave us tips for restaurants, tourist attractions etc. in the city. We got the tips on paper including a map of the city. We found this very kind and hospitable. Also, on our last day we had a late flight home and we could come back after check-out for a complimentary shower. Which really does not go underappreciated after a hot day of walking around!
This was the 3rd placed we stayed in Hanoi during our Vietnam trip, and this one was by far our favorite!
It is not totally soundproof, and as our room was above the kitchen you could wake up a little more early than planned.
It is not totally soundproof, and as our room was above the kitchen you could wake up a little more early than planned.
10
J
Дата отзыва: 01 сентября 2026
Really convenient location, the staff were really helpful and kind - rooms very clean and in good condition
Nothing
Nothing
10
P
Дата отзыва: 30 августа 2026
Hotel is located in the heart of Old Quarter. It’s very close to all tourist attractions and good restaurants.
I liked everything
I liked everything
9
Lars
Дата отзыва: 30 августа 2026
The staff was very friendly. They helped you with everything.
9
Lucas
Дата отзыва: 29 августа 2026
La localizacion estaba muy bien y el personal muy agradable, nos cambiaron a una habitacion superior.
Nada, estaba muy calidad precio
Nada, estaba muy calidad precio
10
Markle
Дата отзыва: 28 августа 2026
We were lucky enough to get an early checkin which was very nice. The room was large and the bed was comfortable. The AC is also very good which is a big bonus. We booked a 4 day Ha Giang loop tour through the hotel at a better rate than we found online. The free breakfast was also really nice.
9
Ivan
Дата отзыва: 28 августа 2026
Camere carine e molto pulite, personale super gentile e disponibile. Ci hanno tenuto parte dei bagagli due giorni in modo che non ce li dovessimo portare in escursione, ci hanno preparato la colazione prima dell’orario perché avevamo il pullman molto presto e ci hanno fatto un upgrade in una camera di livello superiore.
Niente
Niente
9
Mindaye
Дата отзыва: 27 августа 2026
Ci siamo trovati molto bene. Il personale è gentile e disponibile, in particolare Linda, che ci ha aiutato a prenotare la crociera nella baia e il taxi. Posizione ottima, a due passi dal centro, e la camera era bella spaziosa
L'unica cosa da migliorare è forse la colazione, che comunque era buona.
L'unica cosa da migliorare è forse la colazione, che comunque era buona.
10
Rachel
Дата отзыва: 26 августа 2026
The room was very clean and spacious. It had everything I would need for my short stay!
10
Anaïs
Дата отзыва: 26 августа 2026
L'ensemble du séjour était très agréable, c'est vivienne qui s'est occupé de notre arrivée. Tout s'est très bien passé.
10
Sandra
Дата отзыва: 24 августа 2026
Nos hicieron el amable favor de dejar el equipaje allí mientras viajábamos por otro lugar. La atención también muy buena.
Nada
Nada
10
Amy
Дата отзыва: 24 августа 2026
Great location in the heart of Hanoi, with friendly staff and a welcoming atmosphere. The hotel was clean, comfortable and perfect for a short stay.
Nothing major — everything was good for a one-night stay.
Nothing major — everything was good for a one-night stay.
8
Chatzikonstantinou
Дата отзыва: 23 августа 2026
Πολύ ευγενικό προσωπικό και κεντρική τοποθεσία!
Το δωμάτιο δεν είχε καθόλου ηχομόνωση και ακούγαμε όποιον περνούσε απ' έξω. Ακόμη ήμασταν στον πρώτο όροφο όπου ακούγαμε τις προετοιμασίες του προσωπικού από τις 5μιση το πρωί.
Το δωμάτιο δεν είχε καθόλου ηχομόνωση και ακούγαμε όποιον περνούσε απ' έξω. Ακόμη ήμασταν στον πρώτο όροφο όπου ακούγαμε τις προετοιμασίες του προσωπικού από τις 5μιση το πρωί.
6
Fernandez
Дата отзыва: 23 августа 2026
Lo que más el personal, súper servicial y amable, siempre pendiente de lo que necesitáramos.
La limpieza y el estado de la habitación, grifos con cal, cables colgando o el Split del aire acondicionado goteando encima de una de las camas.
La limpieza y el estado de la habitación, grifos con cal, cables colgando o el Split del aire acondicionado goteando encima de una de las camas.
9
Lai
Дата отзыва: 22 августа 2026
From the moment I arrived at the Golden Rooster Hotel, I felt warmly welcomed. The property itself is charming, perfectly located in the heart of Hanoi’s Old Quarter, making it easy to explore the city’s vibrant streets, markets, and cultural landmarks. The rooms are spotless, tastefully decorated, and surprisingly quiet given the lively neighborhood outside. Breakfast was delicious, with both local specialties and international options to start the day right.
What truly set this stay apart, however, was the exceptional service. Linda and Vivienne went above and beyond to make me feel at home. Linda’s attention to detail and genuine care ensured every request was met with a smile, while Vivienne’s thoughtful recommendations for local dining and sightseeing made my Hanoi experience unforgettable. Their warmth and professionalism embody the spirit of Vietnamese hospitality.
I cannot recommend the Golden Rooster Hotel highly enough. And would return very soon.
None
None
10
Gerd
Дата отзыва: 22 августа 2026
Ideally located at a good price. We could use the shower facilities at the hotel after our regular check-out since we had a late evening flight. Thanks, Viviane! That was helpful.
10
Maria
Дата отзыва: 22 августа 2026
La habitación es muy cómoda, las camas amplias y tienen muchas almohadas.
El hotel también está muy limpio y sin bichos indeseados (como en la mayoría de hoteles de Vietnam).
El desayuno también es variado y rico.
Muy contentos con la atención de Vivian, en general todo el personal ha sido muy amable.
Muy recomendable.
10
Oscar
Дата отзыва: 22 августа 2026
Staff was great and helpful, speak english too! The hotel even gave us an itinerary, tips and tricks guide and a map with marked landmarks for tourists travelling around the area, super useful guide. Cheap and affordable pricing, breakfast included what a bang for buck.
9
Justyne
Дата отзыва: 21 августа 2026
Super friendly staff, the driver that picked us up from the airport was a super safe driver which was a great first experience in Vietnam traffic. Rose was super nice and did the introduction for checking in and even carried my bag for me. Vivienne helped us check in as well, bringing us tea and cold towels, she was there for breakfast and our check out. It was nice to have such a friendly staff member at all points of our stay. We also shared some laughs with her, Thank you Vivienne!! It was a pleasure meeting you :)
Need a chair in the room that can be put on the deck.
Need a chair in the room that can be put on the deck.
7
Lorenzo
Дата отзыва: 21 августа 2026
Hotel in ottima posizione all'interno del old quarter. La camera era spaziosa e abbastanza pulita, non recente.
Ci hanno dato la possibilità di organizzare il transfer privato per Ninh Binh.
La struttura chiede esplicitamente di mettere, davanti a loro (cosa peraltro non possibile su booking) un punteggio alto equivalente a 10: la trovo una cosa estremamente scorretta e poco professionale, le recensioni si guadagnano, non si chiedono. La struttura non è così bella come appare dalle immagini di booking. La colazione è assolutamente da migliorare (poca scelta, qualità mediocre). L'aria condizionata nella nostra camera funzionava "a singhiozzo" (abbiamo scoperto troppo tardi che non rispettava i gradi che venivano impostati e una notte ci siamo svegliati completamente accaldati e sudati).
La struttura chiede esplicitamente di mettere, davanti a loro (cosa peraltro non possibile su booking) un punteggio alto equivalente a 10: la trovo una cosa estremamente scorretta e poco professionale, le recensioni si guadagnano, non si chiedono. La struttura non è così bella come appare dalle immagini di booking. La colazione è assolutamente da migliorare (poca scelta, qualità mediocre). L'aria condizionata nella nostra camera funzionava "a singhiozzo" (abbiamo scoperto troppo tardi che non rispettava i gradi che venivano impostati e una notte ci siamo svegliati completamente accaldati e sudati).
10
Laurence
Дата отзыва: 20 августа 2026
Hôtel très bien placé avec un personnel aux petits soins .
Chambre Deluxe très confortable.
Petit déjeuner buffet très bien
7
Donzilia
Дата отзыва: 19 августа 2026
As camas e as almofadas são muito confortáveis. Os funcionários são extremamente prestáveis e simpáticos. A localização é ótima.
O quarto não tem janelas.
O quarto não tem janelas.
10
Eva
Дата отзыва: 17 августа 2026
Great location.
Staff was incredibly serviceminded.
Breakfast was great
10
Fynn
Дата отзыва: 17 августа 2026
Linda at reception was super helpful and friendly
7
Paula
Дата отзыва: 17 августа 2026
Las instalaciones muy buenas y nos cambiaron a una habitación superior de manera gratuita, ya que no tenían habitaciones de las que habíamos reservado.
El baño olía un poco mal y salía poca agua de la ducha.
El baño olía un poco mal y salía poca agua de la ducha.
10
Laurence
Дата отзыва: 16 августа 2026
Nous y avons passé deux nuits et sommes arrivées vers 1:00 du matin.
L'accueil a été chaleureux, la chambre bien équipée et au calme
Nous avons choisi d'y revenir en fin de séjour
10
Baluyot
Дата отзыва: 16 августа 2026
The hotel was clean, comfortable, and beautifully decorated. The staff were friendly and helpful, and the location was very convenient for exploring Hanoi.
Everything was good overall.
Everything was good overall.
8
J
Дата отзыва: 15 августа 2026
Hôtel très bien placé pour découvrir Hanoï. Personnel compétent.
Situé dans une rue bruyante, chambre peu insonorisée des bruits de la rue.
Situé dans une rue bruyante, chambre peu insonorisée des bruits de la rue.
10
Chen
Дата отзыва: 15 августа 2026
The lobby is very comfy and very great place to rest. Since we booked on the day arrived, we still short one room. The manager not only provided a solution but also upgraded our room for free☺️
10
St
Дата отзыва: 15 августа 2026
very good service from sandy and the team!!!! definitely recommend
10
Saballa
Дата отзыва: 14 августа 2026
Sandy is very friendly, I LOVEEEE OUR STAY!! 💗💗💗
10
Thaïs
Дата отзыва: 14 августа 2026
Nous avions réservé une chambre double économique. La chambre était petite sans fenêtre et bas de plafond. La nuit d’après nous avons été upgradées gratuitement à une très grande et belle chambre familiale.
Merci à l’équipe dont Sandy qui était très sympathique ! Nous avons reçu quelques consignes très pratiques pour les environs.
Je recommande 👌
10
Nourose
Дата отзыва: 14 августа 2026
super emplacement, le personnel est très sympathique. Madame Lindi est très accueillante et à l’écoute.
rien, qualité prix parfait
rien, qualité prix parfait
10
India
Дата отзыва: 13 августа 2026
Nous avons passé une seule nuit dans l’établissement mais le séjour y a été très agréable. Nous avons même été surclassé. Le petit déjeuner est simple mais complet .
10
Sabrina
Дата отзыва: 12 августа 2026
Posizione ottima per la vista della città vecchia.
Hotel pulitissimo e personale molto gentile. Colazione buona.
Linda della reception molto gentile e premurosa.
Nulla
Nulla
10
Maria
Дата отзыва: 11 августа 2026
Lo primero de todo el personal. Estuvieron atentos desde nuestra llegada. Pudimos hacer el checking antes de la hora y nos ofrecieron cambiarnos a una habitación familiar por el mismo precio.
La habitación era perfecta , amplia y con todas las necesidades.
La ubicación también es un gran punto a destacar ya que es perfecta para tu corta estancia en Hanoi. Esta cerca del Old Quarter y los principales puntos turísticos.
Por último, mencionar también que el desayuno cuenta con diferentes platos que te hacen en el mismo momento.
10
Cristina
Дата отзыва: 11 августа 2026
Tutto perfetto, hanno gestito la nostra problematica di volo in maniera impeccabile lasciandoci usufruire di doccia e servizi
10
Dianne
Дата отзыва: 10 августа 2026
We stayed 3 nights in this perfectly positioned hotel. Linda and the staff were amazing. Hotel was close to all facitilities and breakfast was delicious. Would definately recommend this hotel to anyone wanting to stay in Hanoi.
10
וילנסקי
Дата отзыва: 10 августа 2026
מלון נוח, טוב, הם נתנו לנו להשאיר מזוודות ולהמשיך לטייל
10
Jessica
Дата отзыва: 09 августа 2026
Tout ! Le personnel est amical , souriant , toujours prêt à rendre service
Rien
Rien
10
Olivia
Дата отзыва: 08 августа 2026
This was our second stay in the Golden Rooster and we loved it. The beds are HUGE and the rooms are clean and quiet. We had such a good night sleep. The staff (shout out to Linda) are very kind and go above and beyond to help. The location is excellent!
10
Jaysri
Дата отзыва: 08 августа 2026
A very convenient location. Walkable distance to train passby area and many other local shops. Almost u can get everything there. Hotel also arrange for tours around with an affordable pricing and they can recommend massage & spa with 10% discount. Staffs are very friendly & helpful. It's a 3star hotel with basic needs with comfortable beds amd pillows to sleep..
Breakfast options were too less and not that tasty. Stale breads and often have fried items alot. Rainy season can place a electric mosquito repellent in rooms to avoid them getting inside rooms.
Breakfast options were too less and not that tasty. Stale breads and often have fried items alot. Rainy season can place a electric mosquito repellent in rooms to avoid them getting inside rooms.
10
Antoine
Дата отзыва: 08 августа 2026
Très bon emplacement, personnel très sympathique et très à l'écoute !
Chambre un poil spartiate : pas de fenêtres, plafond très bas et pas une très bonne isolation sonore.
Chambre un poil spartiate : pas de fenêtres, plafond très bas et pas une très bonne isolation sonore.
10
Natasba
Дата отзыва: 06 августа 2026
Amazing location and helpful staff, Linda was particularly helpful.
N/A
N/A
10
Klusekemper
Дата отзыва: 06 августа 2026
Sehr nettes, zuvorkommendes Personal! Wir konnten mit jeder Frage kommen und uns wurde umgehend und freundlich geholfen! Linda hat uns viele hilfreiche Tipps zu Essen und Sehenswürdigkeiten gegeben!
Wir haben auch die HaGiang Loop-Tour über das Hotel gebucht. Alles lief reibungslos und stressfrei für uns! Wir kommen gerne wieder und können einen Aufenthalt empfehlen!
-
-
10
Ariane
Дата отзыва: 05 августа 2026
Chambre confortable, personnel très serviable, très bien situé dans la vieille ville et super recommandations de restaurants à essayer
Rien
Rien
10
Markus
Дата отзыва: 05 августа 2026
Wir haben hier als Familie übernachtet und sind sehr zufrieden. Nettes Personal, saubere Zimmer und das Frühstück ist ausreichend.
Die Lage ist perfekt , da in der Altstadt gelegen und alles zu Fuß erreichbar ist.
Das Preis-Leistung Verhältnis stimmt absolut. Wir können es empfehlen.
10
Hưng
Дата отзыва: 05 августа 2026
Nhân viên nhiệt tình, đặc biệt cảm ơn bạn Tuấn
10
Lena
Дата отзыва: 05 августа 2026
Es war alles sehr gut, wir konnten unser Gepäck für 3 Tage stehen lassen um nach Ha Giang zu reisen.
Sehr gut, nichts zu bemängeln.
Sehr gut, nichts zu bemängeln.
10
Bartlett
Дата отзыва: 05 августа 2026
Everything else was great.
The breakfast wasn't anything special.
The breakfast wasn't anything special.
10
Laurence
Дата отзыва: 04 августа 2026
Nous sommes arrivées en pleine nuit et nous avons été très bien accueillies : portage des bagages, surclassement.
Nous avons pu faire laver notre linge et ce matin Linda a été particulièrement attentive à nos demandes.
Le.petit déjeuner est varié et bon.
Le.personnel est très serviable et sérieux.
L'hôtel est bien placé et plutôt calme.
Nous le recommandons et un plus il y a des chambres familiales.
10
Rima
Дата отзыва: 04 августа 2026
Linda was very helpful and attentive to details.
10
Finn
Дата отзыва: 04 августа 2026
Great staff especially Sandy very friendly and helpful. Good location and room
10
Patrícia
Дата отзыва: 03 августа 2026
I accidentally made a mistake with my booking and reserved the economy room instead of the room I actually wanted. The staff was very helpful and did their best to solve the situation. They were kind, understanding, and helped me as much as they could.
Noisy.
Noisy.
8
Massimo
Дата отзыва: 03 августа 2026
disponibilità dello staff e pulizia. Posizione strategica dell'hotel
10
Pol
Дата отзыва: 03 августа 2026
Muy buena ubicación, limpio y personal muy amable!! Linda fue muy servicial y agradable.
10
Subhadra
Дата отзыва: 02 августа 2026
The staff were polite. Rooms were very tidy and clean.
Breakfast was excellent
Room is small but very much enough for a single person.
They did not have coffee satchets in the room. We need to ask them to provide. As I checked in at midnight. I did not trouble them.
They did not have coffee satchets in the room. We need to ask them to provide. As I checked in at midnight. I did not trouble them.
10
Lani
Дата отзыва: 02 августа 2026
Sandy and the team were all amazing. Very helpful and kind.
10
Do
Дата отзыва: 02 августа 2026
They upgraded us to a better room and the staff were very kind
The shower smelled a bit when we turned on hot water
The shower smelled a bit when we turned on hot water
5
Helen
Дата отзыва: 01 августа 2026
The hotel is in a good location. Easy and safe to walk out from. With ATMs and laundrette very close. Handy and cheaper option for a Hanoi stay.
We were disappointed with our room. We booked a 2 bedroom suite and it didn't look like the pictures advertised. The room was very dated with a huge drop from one of the rooms window, wallpaper dirty and wires poking out of walls. The double room was very small, you could only just walk around it.
We were disappointed with our room. We booked a 2 bedroom suite and it didn't look like the pictures advertised. The room was very dated with a huge drop from one of the rooms window, wallpaper dirty and wires poking out of walls. The double room was very small, you could only just walk around it.
10
Vivian
Дата отзыва: 01 августа 2026
Es war sehr zentral und Zimmer für den Preis gut. Personal z.b Vivienne sehr freundlich
10
Lewis
Дата отзыва: 01 августа 2026
Property is very well located, easy walk to all shops and near train street, also close the the lake. We arrived late, and our receptionist Vivienne was really helpful, talked us through everything and gave us good recommendations, and kindly upgraded us from an economy room to a junior room. She was super helpful and kind!! All the staff at the property were keen to help! I would recommend staying here.
Nothing.
Nothing.
9
Roisinclaire
Дата отзыва: 31 июля 2026
Staff were very good to check us in late as we didn’t arrive until 2am
9
Liam
Дата отзыва: 30 июля 2026
Belle situation plus calme que le vieux quartier mais accès facile à toutes les activités que propose la ville.
Possibilité de laisser ses bagages en consigne plusieurs jours gratuitement si vous voulez faire une escapade hors de Hanoï.
Laverie moyenne. Tache sur les draps de lit.
Laverie moyenne. Tache sur les draps de lit.
10
Donncha
Дата отзыва: 29 июля 2026
Amazing location, breakfast and staff so helpful, Linda and Vivienne helping us with the free upgrade of room. Amazing stay, definitely recommend
10
Piotr
Дата отзыва: 29 июля 2026
Położenie, wygodne łóżko, dość duże pokoje,
Wszystko ok
Wszystko ok
10
Olivia
Дата отзыва: 28 июля 2026
Very clean, great location, extremely kind and attentive staff!
10
Eva
Дата отзыва: 28 июля 2026
Absolutely beautiful breakfast, super comfortable bed and amazing service from the lovely staff. Super convenient for 24hr check in.
We loved everything.
We loved everything.
10
Natacha
Дата отзыва: 27 июля 2026
Propreté simplicité et équipement
Rien à signaler
Rien à signaler
9
Carlos
Дата отзыва: 27 июля 2026
Muy cerca del centro de Hanoi (lago Hoan Kiem)
La habitación no tenía ventana
La habitación no tenía ventana
10
Ka
Дата отзыва: 26 июля 2026
Staff were very helpful to book restaurant and did upgrade room. Help with taxi to airport
Aircon was not strong and we had to also use fan. Much of the room was falling apart.
Aircon was not strong and we had to also use fan. Much of the room was falling apart.
10
Katie
Дата отзыва: 26 июля 2026
Golden roosters was clean, comfy and had the right facilities for our stay! The staff were lovely and the location was amazing!
Nothing :-)
Nothing :-)
10
D
Дата отзыва: 26 июля 2026
Las habitaciones son amplias y muy cómodas. El desayuno es bastante variado. Bien ubicado.
10
Safal
Дата отзыва: 25 июля 2026
The Location is quite central to the old quarter. We loved the night market and beer street experience !
Rooms are pretty big for the old quarter area. They were kind enough to provide luggage services and a place to shower, even after our stay was over.
More importantly, I have to commend the hospitality and warmth all the people at golden rooster have shown us. Making our stay here a dream :)
10
Owen
Дата отзыва: 24 июля 2026
Staff was very welcoming and the room was nice and clean
9
Leslie
Дата отзыва: 23 июля 2026
Good location near to train street
Ac is not that cold
Ac is not that cold
10
Patric
Дата отзыва: 23 июля 2026
Staff was very friendly and the room was clean. The hotel is in a great location for exploring Hanoi.
The ceiling in the room was a bit low
The ceiling in the room was a bit low
9
Stuart
Дата отзыва: 23 июля 2026
Quiet comfortable rooms, value for money and great breakfast and perfect location in Old Quarter
1
Rgt
Дата отзыва: 22 июля 2026
FUYEZ CET HOTEL - Il est horrible et les photos ne reflete pas la réalité
FUYEZ CET HÔTEL ! Une expérience catastrophique du début à la fin. Nous avions réservé pour 6 personnes, dont 4 enfants, et l’hôtel nous a entassés tous les six dans une chambre d’environ 15 m², totalement inadaptée à une famille de cette taille. Nous avions trouvé un autre hôtel et demandé à annuler, mais le Golden Rooster a refusé. Nous avons donc été contraints de rester dans ces conditions. Les lits supplémentaires étaient payants alors qu’ils étaient indispensables pour accueillir les 6 personnes prévues dans la réservation. Les matelas étaient tellement durs et inconfortables que mon épouse s’est complètement bloqué le dos et a souffert pendant plusieurs jours. La chambre était également sale et mal entretenue : les photos parlent d’elles-mêmes. Concernant le petit-déjeuner, là encore, il suffit de regarder les photos. Très peu de choix, une présentation peu appétissante et une qualité vraiment médiocre. Certainement l’un des plus mauvais petits-déjeuners de notre voyage. Nous avons rarement constaté un tel décalage entre ce qui est vendu et la réalité. Chambre minuscule, propreté douteuse, literie inconfortable, petit-déjeuner mauvais et aucune compréhension lorsque nous avons voulu partir. Cet hôtel a clairement gâché une partie de notre séjour à Hanoï. Nous le déconseillons absolument. À éviter à tout prix, particulièrement pour les familles.
FUYEZ CET HÔTEL ! Une expérience catastrophique du début à la fin. Nous avions réservé pour 6 personnes, dont 4 enfants, et l’hôtel nous a entassés tous les six dans une chambre d’environ 15 m², totalement inadaptée à une famille de cette taille. Nous avions trouvé un autre hôtel et demandé à annuler, mais le Golden Rooster a refusé. Nous avons donc été contraints de rester dans ces conditions. Les lits supplémentaires étaient payants alors qu’ils étaient indispensables pour accueillir les 6 personnes prévues dans la réservation. Les matelas étaient tellement durs et inconfortables que mon épouse s’est complètement bloqué le dos et a souffert pendant plusieurs jours. La chambre était également sale et mal entretenue : les photos parlent d’elles-mêmes. Concernant le petit-déjeuner, là encore, il suffit de regarder les photos. Très peu de choix, une présentation peu appétissante et une qualité vraiment médiocre. Certainement l’un des plus mauvais petits-déjeuners de notre voyage. Nous avons rarement constaté un tel décalage entre ce qui est vendu et la réalité. Chambre minuscule, propreté douteuse, literie inconfortable, petit-déjeuner mauvais et aucune compréhension lorsque nous avons voulu partir. Cet hôtel a clairement gâché une partie de notre séjour à Hanoï. Nous le déconseillons absolument. À éviter à tout prix, particulièrement pour les familles.
7
Mary
Дата отзыва: 22 июля 2026
Facilities-modern
Location- central, close to everything.
Staff- friendly and helpful
Breakfast- great selection., features western and vietnamese cuisine.
Airconditioning is not great (can't make the room cold and needs fan to supplement).
Airconditioning is not great (can't make the room cold and needs fan to supplement).
10
John
Дата отзыва: 22 июля 2026
Location room and breakfast were fabulous. The best hotel we stayed in Hanoi. Linh and team are great and helpful
8
Susanne
Дата отзыва: 22 июля 2026
Perfekt Lage, sehr nettes und hilfsbereites Personal
Das Frühstück war für Vegetarier nur okay
Das Frühstück war für Vegetarier nur okay
10
Gonzalo
Дата отзыва: 22 июля 2026
Location, they offer a shower after check out really good, keep luggage at hotel is comfortable. Linh and reception team are wonderful
7
Laura
Дата отзыва: 21 июля 2026
Prima locatie, erg centraal.
Ontbijt stelde niet zoveel voor. Taaie frietjes, geen verse sappen en weinig keus. We hadden voor 5 personen een 4-persoonskamer geboekt want er zou een kinderbed bijgeplaatst kunnen worden, dat zou ideaal zijn voor ons kind van 6 jaar. Toen we arriveerden moesten we er zelf om vragen terwijl de boeking aangeeft dat we met 5 personen zijn, daarnaast een discussie over waar het bed moest komen in de kamer. Oja en tot slot moesten we er extra voor betalen. Geen wereldse bedragen maar een beetje flauw.
Ontbijt stelde niet zoveel voor. Taaie frietjes, geen verse sappen en weinig keus. We hadden voor 5 personen een 4-persoonskamer geboekt want er zou een kinderbed bijgeplaatst kunnen worden, dat zou ideaal zijn voor ons kind van 6 jaar. Toen we arriveerden moesten we er zelf om vragen terwijl de boeking aangeeft dat we met 5 personen zijn, daarnaast een discussie over waar het bed moest komen in de kamer. Oja en tot slot moesten we er extra voor betalen. Geen wereldse bedragen maar een beetje flauw.
9
Quân
Дата отзыва: 21 июля 2026
Clean, good design and very helpful/nice staffs
My room is not quite sound proof
My room is not quite sound proof
10
Franco
Дата отзыва: 20 июля 2026
10/10 – The best hotel we stayed at in Vietnam!
We stayed in three different hotels during our trip through Vietnam, and this was by far the best one.
From the moment we arrived, the staff made us feel incredibly welcome. We were greeted with cold towels and a welcome drink, which was a lovely touch after traveling. The reception team was always friendly, professional, and happy to help, no matter the time of day or night.
They also helped us with our luggage and even surprised us with a complimentary room upgrade, which made our stay even more special.
The service was outstanding throughout our entire stay. Everyone was attentive, kind, and genuinely cared about making sure we had a great experience.
We enjoyed our stay so much that after going on an excursion, we decided to book the same hotel again instead of trying somewhere else. I think that says everything!
Highly recommended. If we ever come back to this area, we will definitely stay here again. Thank you to the entire team for such an amazing experience!
Nothing. Everything exceeded our expectations.
Nothing. Everything exceeded our expectations.
10
K
Дата отзыва: 20 июля 2026
Staffs very friendly
Most of the things are quite good
Most of the things are quite good
9
Erik
Дата отзыва: 20 июля 2026
Vriendelijk personeel, prima ontbijt, prijs-kwaliteit zeker niet slecht. Goede locatie bij het oude centrum.
10
Saar
Дата отзыва: 19 июля 2026
We zijn 's ochtends vroeg met het vliegtuig toegekomen. Het hotel had een taxi voor ons geregeld en we mochten onze baggage hier veilig achterlaten voor de hele dag. De dag erna namen we de nachtbus, en ook nu was het mogelijk onze baggage achter te laten. Meer zelfs, we mochten ons 's avonds gratis douchen voor we vertrokken.
Het bed ligt heel goed en de kamer was heel fris (dankjewel airco!) en het is leuk om er 's avonds nog iets te drinken.
De kamers waren wat laag, en de badkamer toonde enkele mankementjes (loszittende sproeier, waterregeling was niet ideaal) en het feit dat de ventilatie in de gang uitkwam was ook niet ideaal, maar kwestie van prijs-kwaliteit zit je hier wel goed!
De kamers waren wat laag, en de badkamer toonde enkele mankementjes (loszittende sproeier, waterregeling was niet ideaal) en het feit dat de ventilatie in de gang uitkwam was ook niet ideaal, maar kwestie van prijs-kwaliteit zit je hier wel goed!
8
Rebecca
Дата отзыва: 19 июля 2026
The room had no windows but was still value for money - the staff were lovely and the breakfast was really good too.
3
Soizic
Дата отзыва: 18 июля 2026
Le grand lit
Chambre économique très basse de plafond 1,80 m et mon mari mesure 1,86 m et pas de solution trouvée on n’avait pas le choix car il était très tard et pas d’autre hôtel avec des chambres disponibles après recherche. Petit déjeuner vraiment bof. Pas de choix. Il faudrait préciser dans l’annonce sur booking que les plafonds des chambres sont très bas De plus le personnel le sait car a priori ce n’est pas la première fois qu’ils ont ces déboires avec des clients
Chambre économique très basse de plafond 1,80 m et mon mari mesure 1,86 m et pas de solution trouvée on n’avait pas le choix car il était très tard et pas d’autre hôtel avec des chambres disponibles après recherche. Petit déjeuner vraiment bof. Pas de choix. Il faudrait préciser dans l’annonce sur booking que les plafonds des chambres sont très bas De plus le personnel le sait car a priori ce n’est pas la première fois qu’ils ont ces déboires avec des clients
10
Andreas
Дата отзыва: 18 июля 2026
Wir waren das zweite Mal für 2 Nächte hier. Auch hier war es wieder super. Das Zimmer ist groß und sehr sauber. Das Personal ist extrem freundlich und hilft wo es kann. Wir waren sehr froh dieses Hotel gefunden zu haben.
10
Chanou
Дата отзыва: 17 июля 2026
Het hotel zit op een goede locatie. Veel is op loopafstand. Het personeel is ook enorm vriendelijk. Zeker een aanrader in Hanoi.
Het ontbijt had iets uitgebreider kunnen zijn.
Het ontbijt had iets uitgebreider kunnen zijn.
9
Sophie
Дата отзыва: 16 июля 2026
Bon logement proche des commerces et restaurants. Personnel très aimable.
7
Majlen
Дата отзыва: 16 июля 2026
De ligging was top!
Je hoort heel veel lawaai in het hotel. Vanaf 6u beginnen ze in de keuken te werken maar het voelt alsof ze naast je bed staan te roepen. We werden hierdoor brut wakker gemaakt.
Je hoort heel veel lawaai in het hotel. Vanaf 6u beginnen ze in de keuken te werken maar het voelt alsof ze naast je bed staan te roepen. We werden hierdoor brut wakker gemaakt.
9
Victoria
Дата отзыва: 15 июля 2026
Die Lage war super, man konnte alles zu Fuß erreichen. Wir konnten unser Gepäck nach dem Check-out unbegrenzt dort lagern. Vor unserer Weiterfahrt wurde uns sogar angeboten, am Abend noch einmal zu duschen. Der Check-in mitten in der Nacht war problemlos möglich. Unser Zimmer war geräumig und da wir im 6. Stock waren, war es sehr ruhig, sodass wir ungestört schlafen konnten. Außerdem gab es einen Aufzug. Für einen kurzen Aufenthalt ist die Unterkunft sehr zu empfehlen.
10
Martijn
Дата отзыва: 15 июля 2026
We had a very nice and comfortable room. The location, staff and breakfast are perfect.
10
Cobai
Дата отзыва: 14 июля 2026
The bed was big, the location was great, just outside the hustle and bustle, but close enough to walk to busy streets. The staff gave us an upgrade for a family who needed more space. They were all so helpful. Breakfast included is so simple and easy. The omelette is delicious. Thank you for our wonderful stay.
It was a great stay!
It was a great stay!
10
Sarah
Дата отзыва: 14 июля 2026
Die Lage ist sehr zentral und vom Flughafen haben wir mit dem Taxi nicht lange gebraucht. Das Hotelpersonal ist freundlich und zuvorkommend, ein früherer Check-in war möglich. Die Zimmer sind sauber und gut klimatisiert.
Für unseren kurzen Aufenthalt (2 Nächte) war es in Ordnung, ansonsten hätte ich mir ein richtiges Fenster gewünscht bzw. eher darauf achten müssen.
Für unseren kurzen Aufenthalt (2 Nächte) war es in Ordnung, ansonsten hätte ich mir ein richtiges Fenster gewünscht bzw. eher darauf achten müssen.
10
Khushi
Дата отзыва: 14 июля 2026
Near to the lake, in old quarter, great staff and facilities.
10
Ma
Дата отзыва: 13 июля 2026
Convenient, near every good cafe!
Room was just near the kitchen, so we kind of hear sounds from there
Room was just near the kitchen, so we kind of hear sounds from there
10
Janna
Дата отзыва: 12 июля 2026
Prima kamer. Je zit in het oude gedeelte dus veel is prima te lopen. Personeel is vriendelijk en behulpzaam. Zo konden wij onze grote koffer hier laten toen we zelf een aantal dagen naar Sapa gingen met de nachtbus.
10
Parisa
Дата отзыва: 12 июля 2026
Breakfast was delicious, rooms were very clean and staff were very lovely and helpful!! Would definitely recommend if staying in Hanoi, great location as well and incredible value.
9
Rines
Дата отзыва: 12 июля 2026
Bed was super comfortable, the bathroom was great, there was a safe, and the room had AC! Also, housekeeping cleaned my room daily. There was free breakfast every morning, which was a big bonus. The location of the hotel is amazing because it's near some really great locations such as the old quarter and train street.
There was no comfortable chair in the room, there was only a stool. Wifi was inconsistent. These factors made it difficult for me to work online.
There was no comfortable chair in the room, there was only a stool. Wifi was inconsistent. These factors made it difficult for me to work online.
10
Andreas
Дата отзыва: 11 июля 2026
Das Hotel hat eine hervorragende Lage. Es war sauber und das Personal war sehr freundlich. Wir konnten hier unkomplizierte Transfers und Touren zu besten Preisen buchen.
10
Sharon
Дата отзыва: 10 июля 2026
The service was remarkable! Shoutout to Trung and the rest of the team who were extra helpful and made sure my family and I were all taken care of.
10
Ayana
Дата отзыва: 10 июля 2026
スタッフの方がとても丁寧かつ親切で、朝食もとても美味しかったです。市街地の中にあるので観光してすぐに帰ることができます！お部屋も値段以上のクオリティでとても綺麗でした。お水も毎日ペットボトル2本付いてきます！
ないです！
ないです！
10
Vincent
Дата отзыва: 09 июля 2026
L'accueil a été super, les conseils de Linda aussi! Tout le monde est très disponible. Merci, nous reviendrons avec plaisir dans cet hôtel.
9
Charles
Дата отзыва: 08 июля 2026
Excellent staff so friendly and helpful. Great location in the old town and very good breakfast provided.
10
Anna
Дата отзыва: 08 июля 2026
Tot perfecte! El dormitori, l’esmorzar, l’atenció un 10! Recomanable tornar-hi!
Res
Res
10
Anna
Дата отзыва: 08 июля 2026
Hem estat molt contents amb la nostra estada. La ubicació de l’hotel és excel·lent, les habitacions són còmodes i estan molt ben cuidades, i l’hospitalitat de tot el personal ha estat excepcional. Tothom ha estat molt amable, atent i disposat a ajudar-nos en tot moment. A més, la gestió dels tours a través de l’hotel ha estat molt fàcil i ben organitzada, fet que ens ha permès gaudir encara més de l’experiència. Sens dubte, és un hotel que recomanem i on tornaríem a allotjar-nos.
Res
Res
9
Sonja
Дата отзыва: 06 июля 2026
Very friendly and helpful staff, everything we needed, excellent communication.
10
Smadar
Дата отзыва: 04 июля 2026
Super nice and helpful staff , comfortable beds, very clean
8
Jules
Дата отзыва: 03 июля 2026
Super accueil
Hôtel très propre
Parfaitement situé
Excellent rapport qualité prix
8
Uthaya
Дата отзыва: 02 июля 2026
Friendly staff and clean bathroom
Limited breakfast choices and no hot water provided
Limited breakfast choices and no hot water provided
10
Tobias
Дата отзыва: 02 июля 2026
Die Lage der Unterkunft ist zum Entdecken der Stadt perfekt gelegen. Kurze Wege in die Stadt, dennoch eine vergleichsweise ruhige Lage. Beim Frühstück ist für jeden etwas zu finden, lokale wie Internationale Speisen. Personal immer sehr freundlich und zuvorkommend. Wir würden jederzeit wieder dieses Hotel Buchen!
10
Minoia
Дата отзыва: 01 июля 2026
Gentilezza e disponibilità. Ci hanno permesso di fare gratuitamente la doccia prima della partenza
10
Mia
Дата отзыва: 01 июля 2026
Rigtig god beliggenhed. Rigtigt sødt personale der gerne ville hjælpe med alt såsom at planlægge turer og diverse spørgsmål. Der var pænt og rent.
10
Alexander
Дата отзыва: 29 июня 2026
The hotel was fabulous, great facilities and super friendly staff who gave us a free upgrade for the second half of our stay. Very accessible location and lots to see and do nearby. Would definitely recommend!
10
Whitney
Дата отзыва: 29 июня 2026
The hotel was clean and cool! It was very hot when we stayed there and the AC was strong!
Nothing
Nothing
10
Whitney
Дата отзыва: 29 июня 2026
They attended to our needs and offered quick and cheap laundry service! So helpful!!!
Nothing
Nothing
9
Guy
Дата отзыва: 27 июня 2026
Friendly helpfully staff. Serving fast. Nice spacious bath room.
Small staircase but lift/elevator fonction well and fast.
Small staircase but lift/elevator fonction well and fast.
9
Benjamin
Дата отзыва: 27 июня 2026
Amazing location, very helpful staff. Beds were comfortable and they was a decent amount of space
Ceiling heights were a bit low
Ceiling heights were a bit low
8
Giorgia
Дата отзыва: 27 июня 2026
personale gentile e disponibile, la struttura è in una posizione molto comoda.
inoltre se si parte dopo l’orario di check out oltre a tenere le valigie danno la possibilità di farsi una doccia!
La camera ha le pareti sottili e si sentiva tutto il rumore delle altre camere e dal corridoio. Mancava la colazione dolce.
La camera ha le pareti sottili e si sentiva tutto il rumore delle altre camere e dal corridoio. Mancava la colazione dolce.
10
Wesley
Дата отзыва: 27 июня 2026
Everything about golden rooster is great, from the staff to the location, their friendliness and helpfulness goes beyond expectations. They are eager to make sure your stay is as comfortable as possible, very central to many attractions, Everything you need is in walking distance.
Linda made all our travel arrangements for us, at better prices and recommendations than we could find, stored our luggage for us when we went to da nang and sapa for a few days, and that's why this was our choice for accommodation after returning to hanoi a year later.
10
Misstraveller202
Дата отзыва: 26 июня 2026
立地、スタッフ、お値段全てにおいて良かったです
朝食はオムレツ、グレープ、フォーはオーダー制です
お部屋は1番下のお部屋からファミリールームにアップグレードしてもらえました
1人ですがwww
シャワーの切替が固い
シャワーの切替が固い
10
Vanessa
Дата отзыва: 25 июня 2026
The staff were lovely and were very willing to help us out whenever we had any requests!
very lovely experience here!
also in a good location
8
А
Дата отзыва: 24 июня 2026
The location and size of the room
Also the accommodation to leave our luggage while travelling to a different city while on tour.
We also appreciate the accomodation to use the t&b to freshen up after coming back from the tour even after we had checked out
Helpful staff to book our sleeper bus tickets and willingness to assist us with our tours in sapa
The shower door was busted with the hinge is dismounted and so the door was not closing properly. Needed to put a towel to keep it closed which was inconvenient; but more importantly it was an accident hazard!!
The shower door was busted with the hinge is dismounted and so the door was not closing properly. Needed to put a towel to keep it closed which was inconvenient; but more importantly it was an accident hazard!!
10
Manom
Дата отзыва: 24 июня 2026
The staff and receptionists were very enthusiastic and friendly. The rooms were comfortable and good value for money. Wishing you continued success in your business. Thank you!
10
Lucy
Дата отзыва: 24 июня 2026
rooms so spacious and i was given a free upgrade which was the nicest room with spacious bed and bathroom! just what i needed after my flight in
nothing it was lovely!!
nothing it was lovely!!
6
Fabrizio
Дата отзыва: 22 июня 2026
ottima posizione
camera senza finestra caldo opprimente nonostante pala e condizionatore forte odore di cucina colazione con scarse alternative (zero dolce)
camera senza finestra caldo opprimente nonostante pala e condizionatore forte odore di cucina colazione con scarse alternative (zero dolce)
10
Michailow
Дата отзыва: 22 июня 2026
Great location, amazing family room, staff were helpful
Nothing.
Nothing.
8
Andreas
Дата отзыва: 20 июня 2026
Tolle Lage, sehr sauber und sehr nettes Personal!
Der Kaffee war eine Katastrophe! Sehr schade, wird in Vietnam die Kaffee-Kultur doch zelebriert.
Der Kaffee war eine Katastrophe! Sehr schade, wird in Vietnam die Kaffee-Kultur doch zelebriert.
9
Khoa
Дата отзыва: 18 июня 2026
Staff is very friendly
AC is a little bit weak, but it was an hot day
AC is a little bit weak, but it was an hot day
9
Lana
Дата отзыва: 16 июня 2026
De vriendelijkheid en behulpzaamheid van het personeel.
Het ontbijt lag ons iets minder maar was alsnog zeer goed!
Het ontbijt lag ons iets minder maar was alsnog zeer goed!
10
Belle
Дата отзыва: 15 июня 2026
L’équipe de ce joli petit hôtel est incroyable de gentillesse.
Nous avons été surclassé.
Notre chambre était joli et fonctionnelle et bien sûr très propre.
Rien, c’était parfait. Wifi, clim, propreté tout est nickel.
Rien, c’était parfait. Wifi, clim, propreté tout est nickel.
10
Barboza
Дата отзыва: 15 июня 2026
The location was close to all the attractions. Very convenient.
8
Carys
Дата отзыва: 13 июня 2026
good location, lovely staff
the aircon was not great - worked but didn’t get cold
the aircon was not great - worked but didn’t get cold
10
Ingo
Дата отзыва: 13 июня 2026
Die Organisation mit Hilfe des Hotelpersonals war ausgezeichnet!
10
Ingo
Дата отзыва: 13 июня 2026
Wir waren sehr zufrieden mit dem gewählten Hotel mitten in Hanoi! Von hier aus konnten wir leicht unsere Ziele erreichen! Die Unterstützung des Hotelpersonals war ausgezeichnet!
5
Fatima
Дата отзыва: 13 июня 2026
Helpful staff
Ceiling was too low. There was a scratch pole in the centre of our room - was that meant for cats?
Ceiling was too low. There was a scratch pole in the centre of our room - was that meant for cats?
10
A
Дата отзыва: 12 июня 2026
My brother and I stayed here during our days in Hanoi, and it has been a pleasant experience. The entire staff is extremely helpful. They also accommodated our dietary requirements (vegetarian) for breakfast. Linda was our point person and she was knowledgeable and great to communicate with. Overall the experience was great. I would definitely consider it if I'm back in Hanoi.
5
Robert
Дата отзыва: 12 июня 2026
Great of you just need a place to sleep for 1 night.
Really small room. Not particularly well laid out. No room to move.
Really small room. Not particularly well laid out. No room to move.
7
Bruno
Дата отзыва: 10 июня 2026
localização
teto do quarto e chuveiro bastante baixo, barulho da escada e cozinha muito altos no quarto.
teto do quarto e chuveiro bastante baixo, barulho da escada e cozinha muito altos no quarto.
10
Dongsheng
Дата отзыва: 10 июня 2026
Good place as in terms of Hanoi old city part
10
Carly
Дата отзыва: 05 июня 2026
Everything was amazing. Best sleep I’ve had in a week being in Vietnam.
The bed was soft and had 4 pillows and nice thick blankets. Really easy fast checkin and checkout. nice room, clean, and everything was in good working order and felt modern. Eggs cooked to order for breakfast with fresh fruits and toast. Such good value for money!
The bed was soft and had 4 pillows and nice thick blankets. Really easy fast checkin and checkout. nice room, clean, and everything was in good working order and felt modern. Eggs cooked to order for breakfast with fresh fruits and toast. Such good value for money!
10
Maria
Дата отзыва: 05 июня 2026
The staff were all very hospitable and attentive to our needs. All of them speak fluent English so communicating with them was a breeze. Bedsheets and towels were replaced daily without us having to request for them. Room was also quite spacious for us two. Breakfast has decent selection. The facilities and service of this hotel is top-notch. Highly recommended!
None. The hotel was perfect for us.
None. The hotel was perfect for us.
9
Amber
Дата отзыва: 05 июня 2026
Het personeel was erg vriendelijk en behulpzaam. Het hotel was schoon, ontbijt prima en fijne ligging in Hanoi.
-
-
10
Cristina
Дата отзыва: 04 июня 2026
Struttura pulita e comoda.
Staff veramente gentile, ci ha dato molti consigli
abbiamo avuto anche la possibilità di lasciare lì i bagagli un giorno prima del nostro pernottamento
9
Khalil
Дата отзыва: 04 июня 2026
The room they given to us is very nice and clean, they provide everything u need, they upgraded the room for free
Na
Na
10
Sharvini
Дата отзыва: 02 июня 2026
The staffs were really helpful and accommodating. They even prepared a list of eateries that we could explore.
10
Montgomery
Дата отзыва: 31 мая 2026
The staff went above and beyond to make my stay comfortable. Even when there was an issue with the booking, they upgraded my room!
10
Sabina
Дата отзыва: 30 мая 2026
Lokalizacja jest największym atutem tego miejsca, wszystko w Old Quarter zwiedzicie pieszo. Obsługa jest zawsze uśmiechnięta i bardzo pomocna ❤️ Pokoje są czyste, a łóżko wygodne.
10
Marta
Дата отзыва: 29 мая 2026
Very clean, staff is wonderful and they upgraded our room to a better one!
9
Legarreta
Дата отзыва: 29 мая 2026
really good location and nice staff
small rooms but good price
small rooms but good price
10
Miriam
Дата отзыва: 28 мая 2026
Unglaublich freundliches und hilfsbereites Personal. Wir durften sogar unser schweres Gepäck während unseres Kurztrips nach Sapa im Hotel lassen. Zum Frühstück kann ich nichts sagen, weil wir immer davor aufgebrochen sind. Aber die Lage ist genial!
10
Ana
Дата отзыва: 28 мая 2026
Excelente localização em Hanoi. Você consegue fazer absolutamente tudo no Old Quarter e redondezas a pé. A equipe é muito atenciosa, a limpeza do quarto é otima, cana confortável e o café da manhã é uma delícia e muito saboroso. Fiquei aqui 2x em Hanoi e eu realmente recomendo essa acomodação.
8
Renkai
Дата отзыва: 27 мая 2026
1.離舊城區不算遠，步行即可抵達
2.服務態度非常好，還會詢問行程並給予建議，還提供自製的攻略，非常用心！
1.插座偏少，衛浴設備有些老舊 2.空調不太冷
1.插座偏少，衛浴設備有些老舊 2.空調不太冷
10
Kathryn
Дата отзыва: 26 мая 2026
Bed and pillows were huge and very comfortable. Breakfast was great and hotel very clean, but more importantly were the helpful staff. Very polite and updated you with all the information required for the area, carried your luggage and helped with transport and tours. Very friendly.
5
Van
Дата отзыва: 25 мая 2026
-Pas d'eau chaude, même si ce n'est pas très grave , avec de l'eau froide à 23 ° 😉
-Bruits intenses des climatiseurs, placé juste derrière la porte fenêtre peu insonorisée
-Air co juste au dessus du lit, donc on le coupe pour ne pas avoir les effets négatifs de proximité, mais du coup ventilateur très sonore
-Qualité wifi moyenne
-Et ptit dej dans le hall d'entrée..
10
Khang
Дата отзыва: 25 мая 2026
Hotel staffs are friendly and willing to help. The bed is comfortable and room is clean. Air conditioner is cold with addition fans in room.Breakfast included chicken, beef pho or eggs and omelet options with fruits, soup and bread and butter and jam. Decent breakfast if you need to go tour or don't want to eat out. The hotel will keep your luggages while you are on excursion for a few days.
Hotel is within walking distance to to many restaurants and coffee shops, ATMs, Circle-K to purchase extra water and drinks.
Hotel doesn't provide conditioner, lotion, or glasses to brush teeth. The main bathroom designed was not as modern as the smaller bedroom, without water protection the toilet so the toilet will get wet when you take a shower.
Hotel doesn't provide conditioner, lotion, or glasses to brush teeth. The main bathroom designed was not as modern as the smaller bedroom, without water protection the toilet so the toilet will get wet when you take a shower.
9
Raj
Дата отзыва: 25 мая 2026
The central location made it convenient for various eateries, getting to the beer street/night market etc. The hotel do provide daytrip services. I chose the Ninh Binh day package, the 20 seater bus picked me and dropped me at the hotel itself. The staff were very friendly and the hotel was very clean. The room came with both aircon and a fan, much needed for the hanoi heat.
Just be aware the ceiling might at most 1.8m from the floor. The room i stayed in didnt have any windows for natural lighting.
Just be aware the ceiling might at most 1.8m from the floor. The room i stayed in didnt have any windows for natural lighting.
8
Oli
Дата отзыва: 23 мая 2026
Breakfast and location were great. Staff were super helpful with everything, they helped us book activities and gave great recommendations.
The room had a tiny window where you could hear the kitchen in the early morning.
The room had a tiny window where you could hear the kitchen in the early morning.
10
Bird
Дата отзыва: 22 мая 2026
This hotel was very clean, with excellent service and comfortable amenities. I would recommend anyone to stay here. Was a great place to rest after completing the ha giang loop.
Nothing, everything went smoothly during my one night stay.
Nothing, everything went smoothly during my one night stay.
10
Jenny
Дата отзыва: 20 мая 2026
Friendly staff, convenient location with a comfortable bed
10
Lionel
Дата отзыва: 20 мая 2026
On a passé plusieurs nuits dans cet hotel pendant notre voyage au Vietnam. Toujours biens reçus, on a été surclassé à 2 reprises.
Le petit déjeuner est copieux avec beaucoup de choix. On a pu laisser nos bagages le temps de notre séjour à Sapa et notre séjour à Ninh binh. On nous a même permis de prendre une douche avant de reprendre l'avion en soirée.
On recommande 😀😀😀
Merci à l'équipe pour votre son professionnalisme.
Rien, tout a été parfait
Rien, tout a été parfait
9
Tobias
Дата отзыва: 19 мая 2026
Sehr gute Lage im Old Quarter mit zahlreichen Restaurants und Cafés in direkter Nähe. Das Personal ist sehr nett und hilfsbereit und das Zimmer war für den Preis in Ordnung. Frühstück haben wir nicht probiert, da es in unmittelbarer Nähe so viele Möglichkeiten gibt, die uns mehr angesprochen haben.
10
Ma
Дата отзыва: 18 мая 2026
For our very first trip to Vietnam, Golden Rooster gave us such a warm and pleasant experience. Overall, we really enjoyed our stay and would still gladly rate them 10/10.
What we liked:
• Great location – It’s in the Old Quarter but on the quieter side, so mornings weren’t too noisy or crowded. Soundproofing could still be improved a bit, though I understand the building may already be older in structure.
• Very responsive and accommodating staff – From the time we booked until the end of our stay, the front desk was always helpful and responsive. They also allowed us to leave some luggage during our 3-day Sapa trip and accommodated our bags again after checkout while waiting for our evening flight.
• Convenient tour arrangements – It was nice being able to arrange tours directly through the hotel instead of coordinating with multiple places. Tour package was good and private. Worth it!
• Rooms were decent and comfortable – Our first room (family room) was decent and had a large private balcony, while one of our rooms for our last day was upgraded to a more modern and spacious space. The only small issues we encountered were the stairs to the 7th floor room, the unusually high toilet in the first room, and the aircon not working on checkout day in the upgraded room. Nonetheless, room and beds were decent for us (heights of 5’4 to 5’8).
Could be improved: • Breakfast variety – The breakfast was sufficient and had staples like bread, fruits, rice/noodles, eggs, crepes, coffee, and some fried dishes, but adding more protein options would make it even better. • Accounting of balances/deposits – There was some confusion regarding our remaining balance, which led us to pay everything via credit card and incur an additional 4% surcharge. A clearer accounting system for deposits would definitely help.
Could be improved: • Breakfast variety – The breakfast was sufficient and had staples like bread, fruits, rice/noodles, eggs, crepes, coffee, and some fried dishes, but adding more protein options would make it even better. • Accounting of balances/deposits – There was some confusion regarding our remaining balance, which led us to pay everything via credit card and incur an additional 4% surcharge. A clearer accounting system for deposits would definitely help.
10
Pascale
Дата отзыва: 17 мая 2026
L'emplacement central. La gentillesse du personnel. Le petit déjeuner très varié et copieux.
10
Abhishek
Дата отзыва: 17 мая 2026
Central location, value for money, clean rooms.
The road is very small, so there might be some traffic on the road, which makes it very difficult for Grab or any bus to pick up from the hotel.
The road is very small, so there might be some traffic on the road, which makes it very difficult for Grab or any bus to pick up from the hotel.
10
Arlenis
Дата отзыва: 16 мая 2026
El personal del hotel es muy amable y educado; especialmente Linda hizo todo lo posible para que nuestra estancia fuese placentera. La ubicación es muy céntrica: se puede caminar a la Train Street, al mercado nocturno, a buenos restaurantes cerca, y está casi al lado de un bonito spa.
El desayuno incluido estaba rico y llenador
Nos dieron la opción de lavandería a buen precio y pudimos resguardar más lametas grandes mientras fuimos a Halong Bay.
Sin duda alguna una excelente opción de hospedaje en Hanoi
Nuestra habitación tenía olor a comida desde muy temprano; quizás estaba cerca de la cocina. Sin embargo, yo no pedí cambio de habitación, porque solo llegabamos a ducharnos y dormir, pero si eres muy sensible a los olores, quizás sea bueno mencionarlo al check-in.
Nuestra habitación tenía olor a comida desde muy temprano; quizás estaba cerca de la cocina. Sin embargo, yo no pedí cambio de habitación, porque solo llegabamos a ducharnos y dormir, pero si eres muy sensible a los olores, quizás sea bueno mencionarlo al check-in.
9
Hawk0013
Дата отзыва: 16 мая 2026
Die Lage, war Mitten in der Altstadt und man konnte zu fuß vieles selbst erkunden/erleben.
Die Angeschlossen Terrasse an 703 war cool und sehr hell erläutert, sodass man dort auch abends gut aufhalten konnte.
Die 7 Etage ist nur mit einer engen Treppe erreichbar. Die 6 Etage aber mit Fahrstuhl😅 Die Stromstecker waren in 703 alt und man musste immer wieder nachschauen, ob es lädt, da die Stecker nicht fest waren. Es war auch ein wenig unpraktisch, dass im Zimmer 703 die Toilette in der Dusche war 😅 Das Toilette Papier, was man *nicht* in die Toilette packen darf aber nach der Arsch-Dusche zum trocken da war, war komplett durchnässt nach der Dusche. Der Wasserdruck, da man in der obersten Etage war, war teilweise sehr gering. Für 702 gibt es nix zu beanstanden.
Die 7 Etage ist nur mit einer engen Treppe erreichbar. Die 6 Etage aber mit Fahrstuhl😅 Die Stromstecker waren in 703 alt und man musste immer wieder nachschauen, ob es lädt, da die Stecker nicht fest waren. Es war auch ein wenig unpraktisch, dass im Zimmer 703 die Toilette in der Dusche war 😅 Das Toilette Papier, was man *nicht* in die Toilette packen darf aber nach der Arsch-Dusche zum trocken da war, war komplett durchnässt nach der Dusche. Der Wasserdruck, da man in der obersten Etage war, war teilweise sehr gering. Für 702 gibt es nix zu beanstanden.
9
Bradley
Дата отзыва: 15 мая 2026
The highlight of the stay are the friendly staff. They’re always so helpful, friendly and welcoming!
There was a slight drainage smell in the bathroom. Not really an issue but just worth a mention!
There was a slight drainage smell in the bathroom. Not really an issue but just worth a mention!
10
Abhishek
Дата отзыва: 14 мая 2026
The Hotel Golden Rooster first thing its very centrally located in the old quarter area, everything in this area where you wanna go is at walking distance. Many restaurants, coffee shops and convenience store around the hotel so the location of the hotel is excellent. You can have a foot massage at the end of your day which is easily available in 100 mitre radius, as I am sure you will be walking a lot.
All the hotel staff are very kind and very helpful. When we arrived, it was early in the morning so off course the hotel was not ready, the staff was kind enough to keep our bags and gave us the city map and explained all the locations which we are visit. They also recommended some good spots to eat and have famous egg coffee and salt coffee. When we came back, they had upgraded us to the better room which made my wife very happy. We were coming in and out of the city so we had stayed in this hotel in few intervals, and our overall stay at this hotel was very fulfilling. Kudos to the entire hotel team.
All the hotel staff are very kind and very helpful. When we arrived, it was early in the morning so off course the hotel was not ready, the staff was kind enough to keep our bags and gave us the city map and explained all the locations which we are visit. They also recommended some good spots to eat and have famous egg coffee and salt coffee. When we came back, they had upgraded us to the better room which made my wife very happy. We were coming in and out of the city so we had stayed in this hotel in few intervals, and our overall stay at this hotel was very fulfilling. Kudos to the entire hotel team.
10
Dustin
Дата отзыва: 14 мая 2026
Really clean, good location, helpful staff
Leaving
Leaving
9
M
Дата отзыва: 13 мая 2026
Room was clean and comfortable. Good location on the edge of the old quarter, so easy walking distance, but the adavntage of being a bit quieter. Friendly staff. Reasonable breakfast.
9
David
Дата отзыва: 12 мая 2026
Our room was large and comfortable. Breakfast was good. Staff were helpful. The location was good.
There was a little bit of noise from the corridor, but not too much.
There was a little bit of noise from the corridor, but not too much.
10
Sabina
Дата отзыва: 12 мая 2026
Hotel jest położony w idealnej lokalizacji, jeśli chcecie zobaczyć pieszo cały Old Quarter. Pokoje są czyste i zadbane, a recpcjonisci bardzo pomocni i uprzejmi ♥️ polecamy z całego serca
10
Lionel
Дата отзыва: 10 мая 2026
Très bon accueil. Chambre propre et confortable
Personnel disponible et arrangeant
Très bon petit déjeuner
Très bien situé dans le vieux quartier d'Hanoi
RAS
RAS
10
Amy
Дата отзыва: 09 мая 2026
Only stayed at the hotel for a few hours post-ha giang loop to catch a flight in the early morning. The staff was extremely kind and even prepared a to-go breakfast for me to take to the airport!
10
Océane
Дата отзыва: 08 мая 2026
Le personnel était extrêmement sympathique et prêt à aider sur tout. La literie est très confortable et l’hôtel est bien placé dans le vieux quartier de Hanoï.
Ras
Ras
10
Aude
Дата отзыва: 08 мая 2026
La beauté de la chambre et surtout de la salle d’eau.
Le personnel est agréable, en particulier Linda qui m’a organisé en dernière minute une magnifique croisière dans la baie d’Ha Lan alors qu’il ne restait plus de place nulle part en veille de congés au Vietnam.
Petit déjeuner : des options végétariennes
Au 8e étage, moins de bruit.
Localisation parfaite dans le Old quarter.
Tout petite fenêtre mais ce n’était pas dérangeant finalement
Tout petite fenêtre mais ce n’était pas dérangeant finalement
10
Cédric
Дата отзыва: 08 мая 2026
Hôtel très propre et confortable.
Petit-déjeuner au buffet excellent.
Localisation en plein centre-ville.
Mention spéciale au personnel qui est vraiment très accueillant et très efficace.
Nous recommandons.
Juste une petite remarque pour préciser l'annonce: l'hôtel nous a contactés 48h avant le début de notre séjour pour confirmer notre réservation par le versement d'un petit acompte. Bien que nous comprenions la démarche, compte-tenu du nombre d'annulations sur Booking, nous aurions préféré le savoir avant parce que ce n'est pas une démarche habituelle. Néanmoins, cela n'a pas entaché la qualité de notre séjour dans cet établissement.
Juste une petite remarque pour préciser l'annonce: l'hôtel nous a contactés 48h avant le début de notre séjour pour confirmer notre réservation par le versement d'un petit acompte. Bien que nous comprenions la démarche, compte-tenu du nombre d'annulations sur Booking, nous aurions préféré le savoir avant parce que ce n'est pas une démarche habituelle. Néanmoins, cela n'a pas entaché la qualité de notre séjour dans cet établissement.
10
Chiara
Дата отзыва: 07 мая 2026
All the staff were so so kind, the hotel has a really strategic position to visit the city. Clean. Everything was perfect!
8
Lydia
Дата отзыва: 07 мая 2026
It’s in a good location in Old Quarter and the room was very charming.
The room and the shower felt cramped and the breakfast was your usual standard.
The room and the shower felt cramped and the breakfast was your usual standard.
9
Kaja
Дата отзыва: 06 мая 2026
Das Personal und der Service - hilfsbereit und freundlich
Nachts recht hellhörig auf den Gängen.
Nachts recht hellhörig auf den Gängen.
6
Sarah
Дата отзыва: 05 мая 2026
Plein centre-ville et le personnel est agréable.
La chambre est bruyante au possible , au dessus des cuisines et avec une hauteur sous plafond de 1,70m .
La chambre est bruyante au possible , au dessus des cuisines et avec une hauteur sous plafond de 1,70m .
9
William
Дата отзыва: 04 мая 2026
Great location and friendly staff
We had a fantastic stay at Golden Rooster Hotel in Hanoi. The location is absolutely perfect—right in the heart of the Old Quarter, making it easy to explore everything the city has to offer.
We travelled as a family of six, including a 5-month-old baby, and the staff could not have been more accommodating. They went above and beyond to make our stay comfortable, even sterilising baby bottles on request and upgrading us to a spacious family room.
From the warm greeting on arrival to helping with luggage and storing it for us on our check-out day, every interaction with the staff was exceptional. Their attentiveness and genuine care really stood out.
The included breakfast was another great bonus—plenty of options and more than enough to keep us energised for a full day of exploring.
Highly recommend this hotel for anyone visiting Hanoi, especially families!
10
Sara
Дата отзыва: 04 мая 2026
Hotel céntrico, muy buena ubicación y limpio. Variedad en el desayuno y con fruta! El personal encantador, tuve un problema con un ATM y Tuan me ayudó en todo! Han sido muy amables y estoy muy agradecida por cómo nos han tratado y ayudado en todo momento.
-
-
9
Nuria
Дата отзыва: 02 мая 2026
La recepción, un espacio agradable para esperar, tomar un té, el personal muy agradable y la disponibilidad
Todo bien
Todo bien
10
Léa
Дата отзыва: 02 мая 2026
Literie agréable
Lumière même la nuit car pas de rideaux et assez bruyant
Lumière même la nuit car pas de rideaux et assez bruyant
10
Funmi
Дата отзыва: 01 мая 2026
Friendly staff and very clean. Very helpful with recommendations
Room walls were quite thin
Room walls were quite thin
10
Wilding
Дата отзыва: 01 мая 2026
Good location, friendly staff, clean rooms with large bathroom.
Staff were accomodating to let me check in during the night.
10
Elli
Дата отзыва: 30 апреля 2026
we were really happy with our stay here! the room was clean and the bed was extremely comfortable.
AC worked well and breakfast was amazing with various options. it’s also well located right in the old quarter. staff was really nice, they let us store our luggage before check in and after check out, they gave us a lot of great recommendations and even let us use the shower again before we had to leave for our night bus. we would definitely come here again!
9
Donnalyn
Дата отзыва: 30 апреля 2026
It is easy to find, the location is near to everything.. so many shops around the corner.. the receptionist are all all attentive and kind☺️
10
Daniel
Дата отзыва: 29 апреля 2026
Alles war richtig gut. Die Sauberkeit, das Frühstück und die Lage sind dabei besonders positiv zu erwähnen.
Nichts
Nichts
10
Mathilde
Дата отзыва: 29 апреля 2026
L’accueil et les conseils du personnel étaient super !
Très accueillant et gentil 😊
Ma chambre était propre et on avait de l’eau tous les jours.
Des snacks à volonté à la réception ! Super cool !
Tout était bien 😊
Tout était bien 😊
10
Cameron
Дата отзыва: 28 апреля 2026
Everything, lovely place, perfectly located and great staff. Could even have a shower before my evening flight after checkout :)
Nothing
Nothing
10
Sonia
Дата отзыва: 28 апреля 2026
- Super Lage
- tolles Zimmer
- freundliches Personal
- im gesamten ein wunderschönes Hotel
10
Niamh
Дата отзыва: 27 апреля 2026
Location is good. The staff are very friendly and accommodating. Complimentary snacks in the lobby.
Our room had a low ceiling, but that’s normal for a hotel in the old quarter. There is no window in the economy room so don’t book if you want a window.
Our room had a low ceiling, but that’s normal for a hotel in the old quarter. There is no window in the economy room so don’t book if you want a window.
10
Mathieu
Дата отзыва: 27 апреля 2026
Tout, emplacement parfait, personnel aux petits soins. Petit déjeuner ❤️
Je cherche...
Je cherche...
9
Bokdrift
Дата отзыва: 26 апреля 2026
Very friendly staff.
Helpful and they kept our luggage for us untill the evening when we left for train to SAPA.
Nothing
Nothing
10
Josh
Дата отзыва: 26 апреля 2026
Great place to stay, excellent location and value for money!
8
Aurelie
Дата отзыва: 25 апреля 2026
It was close to everything. The staff was incredibly helpful when we forgot our bag in the grab even though we arrived around 12:30am.
We only stayed one night but we did not dislike anything.
We only stayed one night but we did not dislike anything.
9
Assila
Дата отзыва: 25 апреля 2026
L’Équipe est adorable. On était très bien accueilli.
Le petit dej est très bien. Les chambres propres. Un petit peu brouillantes mais je crois que c’est la ville qui est comme ça généralement. Ils sont très disponibles pour toute question ou demande d’aide.
Nous avons eu un contretemps sur le trajet. On a pris un transfert organisé par l’hotel pour se rendre à l’aéroport mais nous avons mis le double su temps prévue à cause ses bouchons. Nous avons failli perdre notre avion. L’hotel nous a pas lâché et il est resté en contact avec nous et avec le driver jusqu’à au moment de notre arrivée dans l’avion. Merci au driver et à la reception de l’hôtel.
10
Michael
Дата отзыва: 25 апреля 2026
The location was fantastic and convenient as everything was within walking distance.
The room was also quiet, comfortable and clean.
Staff were very friendly and accommodating.
Highly reccommended.
10
Pauline
Дата отзыва: 24 апреля 2026
L’hôtel est idéalement situé dans le vieux quartier.
La chambre était très spacieuse, propre, la literie confortable.
Le personnel est très aimable et attentionné.
10
Alberto
Дата отзыва: 24 апреля 2026
Posizione centrale nel Quartiere Vecchio, ma lontano dalle vie più rumorose.
Stanze ampie e ben tenute, colazione ottima alla carta. Grande disponibilità dello staff, possibilità di lasciare i bagagli in deposito in caso di notti in altre destinazioni e disponibilità di una doccia per le evenienze.
Consigliatissimo per rapporto qualità prezzo
10
Julia
Дата отзыва: 24 апреля 2026
Das Hotel war super, wir sind Nachts angekommen und der Check in war problemlos möglich.
Die Zimmer sind ruhig und sauber.
Personal war immer freundlich und hilfsbereit. Hatten eine erholsame Nacht.
Das Frühstück hat uns auch gut geschmeckt, auf jeden Fall weiter zu empfehlen!
7
Rita
Дата отзыва: 23 апреля 2026
Breakfast
Small room without elevator to the last floor.
Small room without elevator to the last floor.
10
Joanna
Дата отзыва: 22 апреля 2026
Dwa pokoje łączone na ostatnim piętrze są idealne dla rodzin
Śniadania skromne ale dobre
Śniadania skromne ale dobre
10
Kristine
Дата отзыва: 22 апреля 2026
Sehr zentrale Lage. Nur ca. 10 Minuten bis zur Train Street und zu anderen Sehenswürdigkeiten. Wir bekamen ein kostenloses Upgrade.
Das Personal half uns bei Fragen gerne weiter. Das. Frühstück war sehr lecker und die Betten bequem.
10
John
Дата отзыва: 22 апреля 2026
Location was fantastic! The staff is so kind and really helpful. I would absolutely recommend! The food for breakfast was great and the beds were large and very comfortable.
Nothing!
Nothing!
9
Joseph
Дата отзыва: 21 апреля 2026
Very high-quality hotel and great value. The staff are very friendly and helpful. Their welcome icy towel and cold drink were divine for the travellers, who had been a bit shocked by the intense heat outside.
Nothing.
Nothing.
8
Eliana
Дата отзыва: 20 апреля 2026
Lo staff è stato gentilissimo. La camera era spaziosa, cosa un po’ rara ad Hanoi se si soggiorna nell’old Quarter. Il letto ampio e confortevole. La colazione ricca e deliziosa.
Il soffitto un po’ basso.
Il soffitto un po’ basso.
8
Siham
Дата отзыва: 20 апреля 2026
Pour les deux premières nuits, nouas avions pris une chambre economique sans le savoir. Plafond très bas odeurs des cuisines et bruyantes.
Par contre pour les deux autres nuits nous avons pris les chambres standard qui sont top, spacieuse confortable, propre pas de bruit. Je recommande vraiment cet hotel.
L'emplacement est ideal.
Le personnel est vraiment bienveillant et gentil mais je pense que c'est tout simplement l'hospitalité vietnamienne.
Je reprendrai cet hotel sans hesiter ( mais plus de chambre economique )
Chambre economique à eviter.
Chambre economique à eviter.
10
Alberto
Дата отзыва: 20 апреля 2026
Posizione centrale, ma lontano dalla confusione, quindi sonno assicurato. Ottima colazione
-
-
10
Adam
Дата отзыва: 19 апреля 2026
Everything. The staff were excellent especially Linda who was amazing and extremely helpful. The location could not have been any better. All over was a great experience
Nothing, it was perfect for us
Nothing, it was perfect for us
10
Janet
Дата отзыва: 18 апреля 2026
Close to everything, clean property, delicious breakfast!
10
Anne
Дата отзыва: 18 апреля 2026
Belle grande chambre à deux lits doubles. Très bien situé. Il faut choisir la chambre familiale pour cet hôtel. Le personnel est bien sympathique.
Le petit déjeuner était assez sommaire
Le petit déjeuner était assez sommaire
10
Luc
Дата отзыва: 17 апреля 2026
Tout , un personnel prêt à tout pour répondre à nos demande. Un mention spécial pour Linda je recommande
Rien
Rien
8
Tony
Дата отзыва: 17 апреля 2026
L'emplacement
Le personnel, l'accueil
Moyennement propre Équipement électrique
Moyennement propre Équipement électrique
10
Magendran
Дата отзыва: 16 апреля 2026
Good location, very clean and comfortable stay.
Nothing really
Nothing really
10
Zuzu
Дата отзыва: 16 апреля 2026
We loved staying here! Great location and value.
The staff were super kind and carried my luggage for me whenever possible. They also upgraded my room!!!!
The junior suite room we got was incredible. So spacious and quiet and with a wonderful view. I'm not the type to eat hotel breakfast, but I decided to try their's just because we walked by it on our way out to activities and it was also delicious! Lastly they held our luggage for us after we checked out.
10
Aurora
Дата отзыва: 15 апреля 2026
La mia famiglia ed io siamo stati al Golden per 2 notti: e' stato un soggiorno piacevole e confortevole: le stanze pulite e attrezzate, lo staff cortese e gentile. Il punto forte, il grande terrazzo con le piante all'ultimo piano. Ottima la colazione con uova e pancake non feitti che abbiamo molto apprezzato. Dovessino tornare ad Hanoi, torneremo in questo albergo :)
10
Sophie
Дата отзыва: 14 апреля 2026
À pieds du viel Hanoï
Personnel très gentil
Chambre propre
Parfait pour séjourner à Hanoï
Pas de fenêtre dans la chambre
Pas de fenêtre dans la chambre
8
Scheer
Дата отзыва: 14 апреля 2026
Nous avons passé seulement 1 nuit dans l'hôtel. Le personnel était professionnel. Nous avons eu besoin de contacter notre VietJet Airlines, car il y a eu les modifications sur notre vol, ils ont aidé et contacté en direct pour nous.
La chambre était confortable, propre. Nous devons partir avant l'heure de petit-déjeuner le matin (départ de vol avancé) et l'hôtel nous a préparé le petit-déjeuner à emporter sans demande spécifique.
L'hôtel est à côté de la cathédrale Sait Josep et les petites rues marchandes, mais la nuit restait calme.
Pas de points à remonter.
Pas de points à remonter.
9
Ingrid
Дата отзыва: 13 апреля 2026
L'emplacement, l'amabilité du personnel
Rien !
Rien !
10
Matthias
Дата отзыва: 13 апреля 2026
Emplacement au top ! Chambre très spacieuse et confortable ! Je recommande vivement. Le personnel est très bienveillant. 👍❤️
Rien
Rien
10
Anita
Дата отзыва: 12 апреля 2026
Very much liked this hotel and the location. It was a little quieter which we appreciated with a young family. Staff were very helpful too.
10
Felipe
Дата отзыва: 12 апреля 2026
Very professional, polite and friendly staff. The rooms were comfy and clean. Great location and breakfast
Everything was good
Everything was good
8
Kieu
Дата отзыва: 12 апреля 2026
Personal was sehr freundlich, zuvorkommend und hilfsbereit.
Unser Zimmer war direkt an der Treppe und am Aufzug, daher war alles sehr hellhörig. Zudem war das Bad sehr schmal geschnitten.
Unser Zimmer war direkt an der Treppe und am Aufzug, daher war alles sehr hellhörig. Zudem war das Bad sehr schmal geschnitten.
10
Sagar
Дата отзыва: 12 апреля 2026
The staff was very nice and polite, gave us a warm welcome with tea and wet towel. Packed us breakfast when we left the hotel for the airport at 6am
The roof of the room was quite low but we got accustomed to it within 1 night
The roof of the room was quite low but we got accustomed to it within 1 night
10
Savannah
Дата отзыва: 11 апреля 2026
In the old quarter walking distance to most things and super accomodating staff.
Nil.
Nil.
8
Pia
Дата отзыва: 10 апреля 2026
Schönes kleines Hotel mitten in der Altstadt von Hanoi, ein guter Ausgangspunkt um die Stadt zu erkunden. Das Frühstücksbuffet ist frisch und ausreichend.
10
Paul
Дата отзыва: 10 апреля 2026
Very helpful, welcoming and friendly staff. Hotel is in a great location for exploring the old town area of Hanoi. Lots of food places and bars near by.
10
Irina
Дата отзыва: 10 апреля 2026
I stayed one night, and at first its location, 7 min awy from lake, market street, local small restaurant, and a tourist location. The hotel is sparkling clean. The staff is amazing. If you are traveling from Hanoi there is a transportation service provided by hotel. You don't have think about anything. And a reasonable price. Highly recommend. Breakfast delusions!
10
Lê
Дата отзыва: 09 апреля 2026
khách sạn sạch sẽ,đón tiếp chu đáo,nhân viên rất nhiệt tình,đồ ăn sáng ngon.
chưa
chưa
10
Peta
Дата отзыва: 09 апреля 2026
Great location, staff very helpful. We had the family connecting room which was eclectic and fun. Great little patio overlooking Hanoi’s bustling streets and architecture. Walking distance to great food and tourist spots
10
Pauline
Дата отзыва: 09 апреля 2026
L’accueil a été super, le personnel est très chaleureux ! On a été reçu avec du thé et de quoi se laver les mains. Notre chambre était propre et grande, les lits très confortables !
On peut communiquer avec eux sur WhatsApp ce qui est très pratique si on a besoin de petites choses ! Le petit déjeuner était bon, pas énorme mais très bon. Et surtout le lendemain on partait pour Sa Pa avec le bus de nuit et on a pu laisse nos valises et prendre une douche le soir avant de prendre le bus de nuit (gratuitement) donc super sympa de leur part !
Rien
Rien
10
Vincent
Дата отзыва: 08 апреля 2026
L'ensemble de notre séjour c'est agréablement bien passé il est très bien situé pour la visite d hanoi rien à redire personnel très accueillant à l'écoute parlant très bien anglais petit déjeuner excellent je recommande.
Rien
Rien
10
G
Дата отзыва: 08 апреля 2026
Super friendly staff, great vegetarian option for breakfast (omelette with cheese and veggies) location is great
10
Dan
Дата отзыва: 08 апреля 2026
Very good location, nearby the old center. Very helpful staff, good communication.
10
Elisa
Дата отзыва: 06 апреля 2026
Camere spaziose e pulite
Colazione potrebbero aggiungere più cose ma comunque buona
Colazione potrebbero aggiungere più cose ma comunque buona
10
Isabelle
Дата отзыва: 05 апреля 2026
Good location, great value for money. Staff were lovely and service went above and beyond. Bed was huge!
Ceilings were quite low in the bedrooms but the room was great overall for the money
Ceilings were quite low in the bedrooms but the room was great overall for the money
8
Andreas
Дата отзыва: 05 апреля 2026
Locatie, kamer was ook zeer ruim en schoon
Lastig te vinden
Lastig te vinden
8
D
Дата отзыва: 03 апреля 2026
Buena ubicación y limpieza, personal muy amable.
El desayuno no era muy muy completo pero estaba bien.
El desayuno no era muy muy completo pero estaba bien.
10
Lara
Дата отзыва: 02 апреля 2026
Zentrale Lage, Frühstück mit frischem Obst, Gastfreundschaft, alles tiptop
alles war super
alles war super
10
Ginevra
Дата отзыва: 31 марта 2026
La struttura è molto accogliente e soprattutto molto pulita. Il personale gentilissimo, ringrazio soprattutto Tuan e Linda per la loro disponibilità ❤️
10
David
Дата отзыва: 30 марта 2026
In the middle of the city near shops and restaurants.
Very helpfull and lovely staff (Linda and the boys) witch helped us to get things fixed.
Big clean nice rooms.
Simple but good breakfast.
10
Kerry
Дата отзыва: 30 марта 2026
Location was great, right near the Old Quarter and markets. Staff were friendly and accommodating. Room was comfortable and clean. Breakfast had a lot of variety and lovely fresh fruits. Coffee and tea was available at all hours as well as complimentary snacks. We really enjoyed our stay at Golden Rooster. Highly recommended.
10
Yufang
Дата отзыва: 30 марта 2026
Staffs are so nice and helpful. Thank you, Linda. We will remember your kindness.
No
No
5
Ece
Дата отзыва: 29 марта 2026
Staff was very friendly and helpful
The room was terrible the ceiling was 180cm and partially less so i injured my head several times. There is no window it was ok. But the ventilation unit is connected to the other rooms closely so you hear every breath from other rooms. There is only a glass door of the room which means the room is never dark when there is light on outside. And the kitchen noise can be heard from the room.
The room was terrible the ceiling was 180cm and partially less so i injured my head several times. There is no window it was ok. But the ventilation unit is connected to the other rooms closely so you hear every breath from other rooms. There is only a glass door of the room which means the room is never dark when there is light on outside. And the kitchen noise can be heard from the room.
9
Sophie
Дата отзыва: 28 марта 2026
Bon emplacement.Pe4sinnel très agréable
Pas de fenêtres dans la chambre.
Pas de fenêtres dans la chambre.
10
David
Дата отзыва: 27 марта 2026
Nice clean and very large room (suite)!
Breakfast was good with nice choices.
9
Amelia-denise
Дата отзыва: 27 марта 2026
The hotel was placed in the heart of Hanoi, and overall it was a very pleasant experience. The location is definitely a highlight—being so central made it easy to explore the city, with many attractions, shops, and restaurants just a short walk away.
The room itself was on the smaller side, but it was clean and comfortable enough for a short stay. The staff were friendly, and always willing to help with any requests or recommendations.
Breakfast was good, not a big variety, but satisfactory to start the day.
10
Fernanda
Дата отзыва: 27 марта 2026
Hotel muito bem localizado, com instalações confortáveis, ótimo café da manhã e funcionários muito atenciosos, gentis e simpáticos.
Nada
Nada
10
Thomas
Дата отзыва: 26 марта 2026
Schöne Unterkunft mit der zentrale Anlage in der Altstadt. Das Personal war super nett und sehr aufmerksam.
10
Dariotips
Дата отзыва: 25 марта 2026
Mi sono sentito a casa. La disponibilità, la gentilezza, la professionalità di tutto lo staff è quasi imbarazzante. Fanno di tutto per rendere confortevole il tuo soggiorno risolvendo anche problemi che non riguardano l'hotel. Menzione speciale a Linda (smack!). Centralissimo. Scegliete le camere con la finestra che danno sulla strada. La mia era la 401, grande, aria condizionata e ventilatore balcone Cassaforte. Frigo silenzioso ed efficiente. 2 bottigliette di acqua gratis al giorno. Pulizia quotidiana impeccabile Colazione vietnamita anche con frutta, toast, scelte alla carta. Grazie infinite di ❤️
Assolutamente nulla.
Assolutamente nulla.
10
Prihono
Дата отзыва: 24 марта 2026
Everything, especially the staff are very friendly and helpful
Nothing
Nothing
8
Arianna
Дата отзыва: 24 марта 2026
Struttura accogliente e personale molto gentile, camera con soffitto un po’ basso, posizione ottima
10
Lucas
Дата отзыва: 23 марта 2026
Chambre propre
Personnel à l’écoute et professionnel
Petit-déjeuner limité en choix et non-qualitatif
Petit-déjeuner limité en choix et non-qualitatif
8
Leila
Дата отзыва: 23 марта 2026
Fantastic location. Easy to find and staff helpful. We had a very early checkout so they kindly provided us a breakfast to take away
The ceiling was very low in the room and access was narrow and across a metal grate which seemed a little unstable
The ceiling was very low in the room and access was narrow and across a metal grate which seemed a little unstable
9
Frank
Дата отзыва: 23 марта 2026
Super Lage in der Oldtown, sauber, sehr freundlich, gerne wieder, Frühstück mit kleiner Auswahl aber völlig ausreichend
Kleines Fenster, liegt aber an den engen baulichen Gegebenheiten der Altstadt
Kleines Fenster, liegt aber an den engen baulichen Gegebenheiten der Altstadt
10
Kim
Дата отзыва: 22 марта 2026
Super Hotel in der Altstadt von Hanoi.
Das Frühstück war in Ordnung, aber nicht besonders.
Das Frühstück war in Ordnung, aber nicht besonders.
10
T
Дата отзыва: 22 марта 2026
Great location with walking distance to attractions
Room was large and very comfortable
All facilities were in good order
Nothing
Nothing
10
Navy
Дата отзыва: 18 марта 2026
Good location and price. Very helpful and nice staff. Helped us with our luggage’s as soon as we got to the hotel. They helped booked our sapa tour. Hotel is near everything !
10
Pratiroop
Дата отзыва: 18 марта 2026
Staff are polite and helpful, property is located in happening area
No Indian dishes available in breakfast but an Indian South Delight restaurant just in front which fulfill this gap.
No Indian dishes available in breakfast but an Indian South Delight restaurant just in front which fulfill this gap.
8
Loic
Дата отзыва: 17 марта 2026
Emplacement idéal
Lit confortable
Personnel sympathique et professionnel
Manque important d'isolation sonore et des portes qui ferment mal. Donc on s'endort tard et on se réveille tôt
Manque important d'isolation sonore et des portes qui ferment mal. Donc on s'endort tard et on se réveille tôt
10
Juan
Дата отзыва: 16 марта 2026
La estancia fue perfecta, el desayuno bastante acorde al precio (buffet) y la ubicación buena para visitar el centro de la ciudad. Recomendable
10
Stephen
Дата отзыва: 15 марта 2026
Great location, staff were very helpful and kind
10
Iurii
Дата отзыва: 15 марта 2026
Хороший отель, расположен в старой части города. Очень колоритно. Вокруг магазины и рестораны. Номер с верандой и видом на город отличный.
Мало времени в отеле))
Мало времени в отеле))
10
Nguyenthanh
Дата отзыва: 15 марта 2026
nhân viên lễ tân thân thiện
vị trí ngay Phố cổ thuận tiện ăn uống, khám phá Phố cổ
10
Ralf
Дата отзыва: 15 марта 2026
Sehr schön und zentral gelegen. Terrasse war überragend schön!
Gibt nichts zu bemängeln
Gibt nichts zu bemängeln
10
Tímea
Дата отзыва: 15 марта 2026
The staff is so nice here, they are welcoming and helpful. We had to change our bus ticket and transfer and they handled everything for us really quickly. The hotel has a very good location, everything is in walking distance in the old quarter. It was also quiet so we slept really well. The breakfast was also super, we tried a lot of things and everything was tasty. Thanks for the stay!
-
-
7
Earl
Дата отзыва: 14 марта 2026
Overall good experience, location near the heart of Old Town and restaurants/shopping. Room was clean and bed was comfortable. Breakfast was limited but satisfactory.
Not enough fruit at breakfast.
Not enough fruit at breakfast.
10
Rohit
Дата отзыва: 14 марта 2026
Staff and cleanliness. Location is amazing.
Nothing
Nothing
10
Alice
Дата отзыва: 14 марта 2026
Sweet little hotel in the middle of the Old Quarter!
10
Tyler
Дата отзыва: 13 марта 2026
Great location in the heart of the Old Town in Hanoi, this hotel was a great place to lay our heads before an early morning trip to meet our cruise ship heading to Ha Long Bay.
8
Thi
Дата отзыва: 13 марта 2026
Vị trí ngay phố cổ, tiện thăm quan và đi lại trong thành phố.
Nhân viên nhiệt tình, phục vụ chu đáo, thân thiện.
Phòng không có cửa sổ, rèm ngăn cách nhà tắm và trong phòng không có tác dụng.
Phòng không có cửa sổ, rèm ngăn cách nhà tắm và trong phòng không có tác dụng.
9
Andrea
Дата отзыва: 13 марта 2026
Vicino al centro di Hanoi la struttura si presenta accogliente. Le camera sono piccole, ma il letto è grande. La camera è dotata sia di aria condizionata che di ventilatore. Il personale è gentile ed accogliente.
Se si vuole pagare con la carta di credito applicano il 4% di ricarico sulla transazione.
Se si vuole pagare con la carta di credito applicano il 4% di ricarico sulla transazione.
9
Roberta
Дата отзыва: 13 марта 2026
Molto gentili e accoglienti, nella saletta ci sono sempre the e caffè caldi , con degli stuzzichini sempre a disposizione, é la prima volta che mi capita, la stanza aveva il soffitto basso perché era la economy room, ma era specificato al momento della prenotazione, e ci hanno subito chiesto se volevamo un upgrade. A differenza di molti alberghi in Vietnam ci hanno dato due asciugamani a testa. La colazione è buona, con burro e marmellata, toast, pancake e la colazione salata vietnamita, con la possibilità di ordinare uova fritte o strapazzate, omelette o crepes, fatte sul momento e comprese nella colazione, e poi fanno sempre le pulizie, cosa difficile da vedere, per me tutto ottimo
La stanza senza finestre, ma nell’old quarter di Hanoi gli alberghi sono più o meno tutti così , la carta igienica non va gettata nel wc , anche questo è comune in molti alberghi in Vietnam, e naturalmente il pagamento con carta é scoraggiato e soggetto ad un 4% di commissioni , l’importante è saperlo, e ci hanno avvisato subito, molto corretti
La stanza senza finestre, ma nell’old quarter di Hanoi gli alberghi sono più o meno tutti così , la carta igienica non va gettata nel wc , anche questo è comune in molti alberghi in Vietnam, e naturalmente il pagamento con carta é scoraggiato e soggetto ad un 4% di commissioni , l’importante è saperlo, e ci hanno avvisato subito, molto corretti
10
Issey
Дата отзыва: 12 марта 2026
The staff here are very attentive and friendly. Breakfast included was delicious.
N/A
N/A
10
Polly
Дата отзыва: 12 марта 2026
Great stay here for good value. Bed was super big and comfy, everything was clean and well maintained, and the staff went above and beyond to help me out. Thank you!
9
Sharina
Дата отзыва: 12 марта 2026
The breakfast was excellent and the room was spacious and clean!
9
Yufang
Дата отзыва: 12 марта 2026
這家飯店的員工非常積極且服務到家。很喜歡他們朝氣蓬勃的精神以及周到的禮貌！即使跟旅館無關的業務，都會極力讓客人滿意，比如幫忙處理叫車服務，提醒當地的參觀的時間等等。待在這裡的客人可以得到一百分的服務。
10
Rosanaaf
Дата отзыва: 12 марта 2026
O hotel é extremamente bem localizado, bem perto de tudo. Os quartos são pequenos mas confortáveis, e as camas excelentes. A equipe do hotel é muito prestativa e o café da manhã é muito bom. Recomendo para todos!
Gostamos de tudo!
Gostamos de tudo!
10
Pedro
Дата отзыва: 10 марта 2026
Todo. La ubicación es perfecta, las habitaciones son cómodas y limpias y el desayuno está muy bien (te hacen crepés fuera del buffet). Lo mejor del hotel fue el personal. Linda, Duc, Long y Trung son unos chicos excepcionales. Siempre sonriendo, dando soluciones para todo lo que necesitábamos y tratándonos de forma inmejorable. Gracias por todo una vez más :)
Me gustó todo.
Me gustó todo.
9
Bhatta
Дата отзыва: 10 марта 2026
The staff was very helpful. Service was very nice and stay was very comfortable with complementary beverage and snacks.
The washroom had a very bad stench the second night but got better in the morning
The washroom had a very bad stench the second night but got better in the morning
10
Verna
Дата отзыва: 10 марта 2026
Linda on reception is so helpful and friendly.
The tours that golden rooster travel booked for us were excellent.
Nothing
Nothing
10
Linh
Дата отзыва: 10 марта 2026
Only 10 min walk to the market super convenient location, breakfast offer a decent variety and tasty, room size is great comfortable bed, water pressure for the shower was good, what we love the most is the top notch services, very detail-oriented, and taking care of everything for us from the moment we stepped into the hotel, highly recommended !
Tv in one of our rooms wasn't working, but we were out majority of the time, so never got the chance to mention it to the staff there
Tv in one of our rooms wasn't working, but we were out majority of the time, so never got the chance to mention it to the staff there
10
Vincent
Дата отзыва: 09 марта 2026
Super emplacement pour visiter la ville et tout faire. À pied. Endroit très charmant avec une équipe parfaite pour nous renseigner sur les endroits à faire !
8
Le
Дата отзыва: 09 марта 2026
L’emplacement était proche des commodité personnel très accueillant
10
Serge
Дата отзыва: 09 марта 2026
A very good journey in a very Nice hotel.
The family room is lovely and the breakfast, very delicious.
9
M
Дата отзыва: 08 марта 2026
Great location and friendly staff, always very kind and offering to assist us.
Breakfast was a bit limited in choice but ok. Shower not great, but that’s everywhere in Vietnam
Breakfast was a bit limited in choice but ok. Shower not great, but that’s everywhere in Vietnam
9
Alexander
Дата отзыва: 08 марта 2026
Great breakfast!
Had trouble getting into room with key
Had trouble getting into room with key
10
K
Дата отзыва: 08 марта 2026
The rooms were spacious and blocked out the noise in the street.
9
Dominique
Дата отзыва: 08 марта 2026
Idéalement situé, personnel aux petits soins …
8
Josiane
Дата отзыва: 06 марта 2026
Le personnel est super. Le petit déjeuner est copieux et très bon. L'emplacement est idéal pour visiter Hanoï.
La hauteur de la chambre qui devait faire 1m70 et le manque de fenêtre.
La hauteur de la chambre qui devait faire 1m70 et le manque de fenêtre.
10
Viola
Дата отзыва: 06 марта 2026
Cosa mi è piaciuto?
La posizione nel quartiere vecchio ma in una strada tranquilla.
L’assenza della finestra che garantiva silenzio assoluto.
La colazione a buffet più pietanze occidentali a scelta dal menù
Camera piccola ma confortevole, letto molto comodo
Servizio transfert dall’aeroporto perfetto e a un prezzo congruo
Staff molto gentile e disponibile
Servizio lavanderia un po costoso ma molto comodo, se si preferisce risparmiare soldi ma perdere tempo, c’è una lavanderia self service proprio difronte
Colazione d’asporto al checkout alle 6.30
E infine, punto bonus, la spa a 10 metri dall’hotel (Non La), è qualcosa di spettacolare!!!
Grazie di tutto
10
Kamilla
Дата отзыва: 05 марта 2026
Great hotel with super sweet staff! Linda and Tuan were amazing. Highly recommend.
10
Elaine
Дата отзыва: 05 марта 2026
Great location, very helpful and friendly staff and you can leave your bags there at not extra charge.
Nothing
Nothing
10
Alex
Дата отзыва: 05 марта 2026
The location was great and they gave great recommendations for places to eat.
It was a bit noisy outside our room
It was a bit noisy outside our room
8
Shannon
Дата отзыва: 04 марта 2026
Location was great. Beds were really comfortable and the hotel overall was lovely and clean. Staff were really eager to please and sweet.
10
Dali
Дата отзыва: 04 марта 2026
I had a great stay at Golden Rooster Hotel! The staff is great and very helpful, they even upgraded me to a deluxe room. Special thanks to Linda and Trung for the great service.
9
Denys
Дата отзыва: 04 марта 2026
L'emplacement plein cœur du vieux quartier
Double fenêtre pour isoler du bruit de la rue et c'est plutôt efficace
Bon petit déjeuner buffet
Équipe à l'accueil pour répondre à vos demandes
La chambre mériterai un rajeunissement Les photos sont un peu avantageuse
La chambre mériterai un rajeunissement Les photos sont un peu avantageuse
10
Darline
Дата отзыва: 03 марта 2026
Eine sehr schöne Location und überaus freundliches Personal!
10
Sandrine
Дата отзыва: 03 марта 2026
Le personnel est d’une extrême gentillesse et disponibilité. L’hôtel est bien situé 👍
Rien
Rien
10
Christian
Дата отзыва: 01 марта 2026
Die Lage mitten im Altstadt Das Frühstück viel und ausreichend und das Personal sehr freundlich und hilfsbereit.
Das Zimmer war von der Höhe her etwas niedrig max. 1,70 ich bin 1,91 also für mich viel zu klein aber für 2 Nächte ist es ok.
Das Zimmer war von der Höhe her etwas niedrig max. 1,70 ich bin 1,91 also für mich viel zu klein aber für 2 Nächte ist es ok.
8
Ruby
Дата отзыва: 01 марта 2026
The staff, especially Linda, was very warm and accommodating. Strategic location, comfortable pillows, clean room
We could hear the sound from the other rooms.
We could hear the sound from the other rooms.
10
Tiana
Дата отзыва: 01 марта 2026
we have a high level floor with a balcony that has plants all on it. the showers were hot and we had fresh towels each day. the rooms were really spacious and property in walking distance to train street about a 15 minute walk and about 15 minutes to the main shops.
10
Jeanette
Дата отзыва: 01 марта 2026
Very helpful staff on reception. Location great not too noisy.
No window
No window
10
Grzegorz
Дата отзыва: 28 февраля 2026
Niezwykle przyjazny i pomocny personel. Apartament 2 pokojowy miał bardzo duży taras. Łóżka bardzo wygodne. Cudownie nam się spało po całodniowych wycieczkach. Śniadanie do drobnej poprawy.
9
Edouard
Дата отзыва: 28 февраля 2026
La gentillesse et la disponibilité du personnel.
10
Renee
Дата отзыва: 28 февраля 2026
Klein en vriendelijk hotel. Super gelegen op loopafstand van alles!!
Alles was prima voor ons
Alles was prima voor ons
10
Natalie
Дата отзыва: 28 февраля 2026
Great location walking distance to everything! Super communicative, helpful, and the place was clean and comfortable!
None - all good!
None - all good!
8
Mithun
Дата отзыва: 27 февраля 2026
The staff were very welcoming and gave us a complementary upgraded room for a night. Were quite helpful with things to do
10
Karla
Дата отзыва: 27 февраля 2026
This hotel is very beautiful — a bit older in style, but clearly well maintained and full of charm. The rooms are clean, comfortable, and nicely kept, making for a very pleasant stay.
The service is excellent. Everyone on the staff goes out of their way to make sure you are comfortable and that your stay is enjoyable. They are incredibly helpful and genuinely attentive.
The breakfast is also very good, with several à la carte options to choose from, which makes it feel more personalized and fresh.
Overall, a lovely hotel with great hospitality that I would definitely recommend.
10
Adam
Дата отзыва: 27 февраля 2026
Location, customer service, cleanliness, value for price.
10
Jan
Дата отзыва: 27 февраля 2026
Perfect stay, comfortable, clean and close to everything. Fully recommend.
10
Jasmine
Дата отзыва: 27 февраля 2026
We loved the location! Super convenient to restaurants and shopping. The staff were always attentive and friendly.
10
Christodoulos
Дата отзыва: 26 февраля 2026
Πολύ ευγενικο προσωπικό άριστη τοποθεσία και καλό πρωινό.
9
Akshay
Дата отзыва: 26 февраля 2026
Had a great stay here, the staff is really nice and the location is very close to prominent places in Hanoi.
The room didn't have any windows.
The room didn't have any windows.
10
Oonagh
Дата отзыва: 26 февраля 2026
Location was good, room was good, breakfast was good.
10
Christelle
Дата отзыва: 25 февраля 2026
Personnel aux petits soins.
Très bien placé.
Chambre confortable
Ras
Ras
10
David
Дата отзыва: 23 февраля 2026
Great location, lovely staff - perfect for our needs
Maybe a bit of traffic noise but nothing really
Maybe a bit of traffic noise but nothing really
8
Valentina
Дата отзыва: 23 февраля 2026
El personal muy amable y dispuesto a ayudar en todo. Nos entregaron informacion importante apenas llegamos. nos ayudaron a realizar la reserva de buses y buscar un crucero para realizare halongbay.
Un poco ruidoso pero netamente porque el extractor de aire queda abierto y entraba el ruido desde el primer piso
Un poco ruidoso pero netamente porque el extractor de aire queda abierto y entraba el ruido desde el primer piso
10
Jose
Дата отзыва: 23 февраля 2026
Staff were very informative, accommodating, and friendly.
Our bathroom had a slightly bad smell.
Our bathroom had a slightly bad smell.
10
Martina
Дата отзыва: 23 февраля 2026
Soggiorno perfetto, camera pulita, ragazzi gentilissimi, super consigliato!
10
Nathalie
Дата отзыва: 22 февраля 2026
L'emplacement et la gentillesse du personnel
Pas de chaine TV 5 monde sur la télé
Pas de chaine TV 5 monde sur la télé
9
Benoit
Дата отзыва: 22 февраля 2026
Excellent rapport qualité prix.
Emplacement nickel.
Personnel sympa.
Chambre un peu petite et bruyante.
Chambre un peu petite et bruyante.
10
Nicolas
Дата отзыва: 22 февраля 2026
J'ai tout apprécié, le personnel qui est aux petits soins,le lieu qui est juste top et le confort
Rien
Rien
9
Kerstin
Дата отзыва: 22 февраля 2026
Wir haben ein Zimmer Upgrade erhalten Ausserdem haben wir morgens -als wir ankamen- noch für 5 Euro p.P. frühstücken könnrn, was nach dem langen Flug sehr angenehm war.
Leider keine Croissants.
Leider keine Croissants.
10
Ina
Дата отзыва: 21 февраля 2026
Heerlijk hotel vlak bij het oude centrum, veel eetgelegenheden op loopafstand
Klein verbeterpuntje: douchekop kon ik moeilijk verstellen.
Klein verbeterpuntje: douchekop kon ik moeilijk verstellen.
10
Amanda
Дата отзыва: 21 февраля 2026
The staff were very helpful 🙂 The rooms were clean
7
Stefan
Дата отзыва: 21 февраля 2026
Gut gelegen. Leicht klaustrophobisch anmutendenes Zimmer, kam so überhaupt nicht auf den Fotos zur Geltung. Simples Frühstück, aber gut! Freundliches Personal. Für eine Nacht okay, aber da gibt es preiswertere Optionen in der Stadt auf gleichem Niveau.
9
Kanako
Дата отзыва: 21 февраля 2026
Very nice staff and great breakfast
The bathroom has strange odor
The bathroom has strange odor
8
Ellaine
Дата отзыва: 20 февраля 2026
Great location & convenient among restaurants, convenience stores, shopping, tourist attraction places like lake & thang long water puppet theatre. Friendly staffs.
On the 1st night , electricity tripped twice & limited breakfast choice. Hot water shower / pressure was low.
On the 1st night , electricity tripped twice & limited breakfast choice. Hot water shower / pressure was low.
10
Stephen
Дата отзыва: 20 февраля 2026
Location is good. Excellent staff
Power points are difficult. Breakfast could be improved.
Power points are difficult. Breakfast could be improved.
3
Clémentine
Дата отзыва: 20 февраля 2026
La localisation de l'hôtel situé dans le centre du Old quarter, et l'amabilité du personnel
La chambre "économique" est à fuir. La chambre est situé entre le RDC et le 1er étage donc elle est très basse de plafond, et on entend absolument tout : les bruits de la cuisine, les discussions du personnel à toute heure de la nuit, les allers-retours dans le couloir... Par ailleurs, la porte a un film opaque qui ne camoufle pas du tout la lumière du couloir. De plus, il y a une mini fenêtre dans la chambre et elle donne directement sur un mur et les cuisines en dessous avec des bruits incessants qui raisonnent dans la chambre et empêchent de dormir. Cerise sur le gâteau : il y a une fenêtre vitrée entre la chambre et la salle de bain, et le store censé donner un peu d'intimité est complètement transparent. On voit donc tout ce qui se passe aux toilettes et sous la douche. Si vous voulez préserver votre sommeil, je ne vous recommande pas du tout cette chambre et cet hôtel !
La chambre "économique" est à fuir. La chambre est situé entre le RDC et le 1er étage donc elle est très basse de plafond, et on entend absolument tout : les bruits de la cuisine, les discussions du personnel à toute heure de la nuit, les allers-retours dans le couloir... Par ailleurs, la porte a un film opaque qui ne camoufle pas du tout la lumière du couloir. De plus, il y a une mini fenêtre dans la chambre et elle donne directement sur un mur et les cuisines en dessous avec des bruits incessants qui raisonnent dans la chambre et empêchent de dormir. Cerise sur le gâteau : il y a une fenêtre vitrée entre la chambre et la salle de bain, et le store censé donner un peu d'intimité est complètement transparent. On voit donc tout ce qui se passe aux toilettes et sous la douche. Si vous voulez préserver votre sommeil, je ne vous recommande pas du tout cette chambre et cet hôtel !
10
Kerstin
Дата отзыва: 19 февраля 2026
Sehr freundliches Personal. Es gibt zu jeder Zeit Tee und Kaffee kostenlos. Top Lage.
Croissants oder Brötchen zum Frühstück wären nicht schlecht- das Frühstück ist aber ansonsten ok.
Croissants oder Brötchen zum Frühstück wären nicht schlecht- das Frühstück ist aber ansonsten ok.
10
Anna
Дата отзыва: 19 февраля 2026
The staff is very kind and helpful. The hotel is very comfortable with good WiFi, AC, hairdryer. The breakfast is served as a buffet + you can pick sth additional from a set menu (included in the price). There are vegetarian options available. We booked a room with no window (that is very common in Hanoi) and it turned out to be a very good choice as you don’t hear the traffic in the night. The location is perfect - close to some Michelin guide restaurants and within a walking distance to most important sights in the city.
7
R
Дата отзыва: 19 февраля 2026
Quantos sem janelas, autenticos buracos, pequeno almoço razoável, localização excelente
10
Laura
Дата отзыва: 18 февраля 2026
Le personnel de l'hôtel était vraiment attentif et très efficace. En arrivant, nous avons eu une chambre sans fenêtre et bas de plafond, mais l'équipe nous a fait changer de chambre le lendemain sans surcoût.
L'hôtel peut être un peu bruyant, notamment au 1er étage, proche des cuisines et du hall d'entrée
L'hôtel peut être un peu bruyant, notamment au 1er étage, proche des cuisines et du hall d'entrée
10
Mark
Дата отзыва: 18 февраля 2026
Clean, very friendly staff, good location
None.
None.
9
Isabel
Дата отзыва: 17 февраля 2026
Friendly staff, comfy bed and good value for money
The room felt a bit smaller than expected
The room felt a bit smaller than expected
10
Fred
Дата отзыва: 17 февраля 2026
Chambre spacieuse. Lits tres confortables. Accueil tres gentil.
Petit déjeuner original et copieux.
Personnel tres serviable.
Absence de fenêtre dans la chambre. Aération un peu bruyante sur la cuisine . Mais absolument rien de gênant vraiment.
Absence de fenêtre dans la chambre. Aération un peu bruyante sur la cuisine . Mais absolument rien de gênant vraiment.
9
Federica
Дата отзыва: 16 февраля 2026
Staff e posizione ottima. Camera con balcone spaziosa e pulita.
Colazione da migliorare
Colazione da migliorare
10
Di
Дата отзыва: 16 февраля 2026
It was clean, and the 24h check in was very helpful
10
Lucas
Дата отзыва: 16 февраля 2026
Gostamos de tudo, principalmente do atendimento.
10
R
Дата отзыва: 15 февраля 2026
距离中心区游玩景点不远，地处非常繁华的地段；能够体验非常地道的河内声情
可以再提供更多不同口味的菜肴
可以再提供更多不同口味的菜肴
10
Aditya
Дата отзыва: 14 февраля 2026
Great staff very helpful. The team - tuan, duc and Linda were exceptionally helpful in arranging a taxi from the airport and agreeing for a very late check in at midnight due to our flight.
They also upgraded our room free of cost and the room itself was clean and modern with a nearby 24/7 convenience store.
Breakfast was also decent
10
Monika
Дата отзыва: 13 февраля 2026
Łóżka były bardzo wygodne. Obsługa bardzo miła. Śniadania znakomite.
10
Louise
Дата отзыва: 13 февраля 2026
The staff went above and beyond to assist us
8
Marilène
Дата отзыва: 13 февраля 2026
Vriendelijkheid van het personeel en bereidheid om te helpen of adviseren. Goede plek om de reis te beginnen.
Wij hadden een basic kamer en mijn man kon niet staan in de badkamer vanwege het lage plafond.
Wij hadden een basic kamer en mijn man kon niet staan in de badkamer vanwege het lage plafond.
9
Alison
Дата отзыва: 13 февраля 2026
Great location and staff were really helpful. I would stay again.
9
Dinh
Дата отзыва: 12 февраля 2026
I had such a wonderful stay at this hotel! From the moment I arrived, the staff were incredibly friendly, polite, and welcoming. They truly made me feel comfortable and well taken care of throughout my stay.
I was pleasantly surprised when they upgraded my room to a family room — such a thoughtful gesture that made my trip even more enjoyable. The room was spacious, clean, and very comfortable. Everything was well prepared and exceeded my expectations.
The hospitality here is outstanding. The staff’s warm attitude and professionalism really made a difference. I would definitely stay here again and highly recommend this hotel to anyone looking for excellent service and a comfortable stay.
10
Emily
Дата отзыва: 11 февраля 2026
Great stay for a solo traveller arriving in Hanoi for the first time. Would recommend!
9
Lara
Дата отзыва: 10 февраля 2026
Erg centrale ligging, lief personeel. Schone ruime kamer (familiekamer op de 3e verdieping) ondanks de ligging aan de voorkant 0 overlast van geluid.
10
Jessica
Дата отзыва: 09 февраля 2026
We had a great stay here! The location was good, the hotel was nice and clean and the staff were all wonderful. We were greeted with friendly smiles from the moment we arrived. They were very helpful and kind, and even assisted with carrying our heavy bags upstairs. We were gifted a complimentary room upgrade for our one night stay. The room was very nice and spacious, with a good bathroom and warm water, comfortable enough bed and the breakfast in the morning was decent. The hotel also offers lots of great options for booking tours to visit other areas in Northern Vietnam if you are looking to arrange that.
10
Neha
Дата отзыва: 08 февраля 2026
Its a nice stay . Staff of hotel is very cooperative and they know how to take care of guest . If possible avoid booking their economy room . Breakfast is quite limited but they give few option from the menu as a customised breakfast at no cost . Few veg option is available.
Economy room
Economy room
8
Natalie
Дата отзыва: 08 февраля 2026
Great location for the Old Quarter and friendly staff. Breakfast choice was limited so we ate breakfast out.
We were in room 304, three floors above the kitchen. The was one tiny window that opened to an internal wall and the shaft to the kitchen, therefore at 5am we could hear the chefs talking and preparing the food. The smell also came through the vent in the room, as well as the vent being noisy all night. The bathroom door did not lock or close properly.
We were in room 304, three floors above the kitchen. The was one tiny window that opened to an internal wall and the shaft to the kitchen, therefore at 5am we could hear the chefs talking and preparing the food. The smell also came through the vent in the room, as well as the vent being noisy all night. The bathroom door did not lock or close properly.
10
Dinesh
Дата отзыва: 07 февраля 2026
Everything was very good, staff, cleanliness, breakfast and the location.
We asked for hand towels but it never came. A bit disappointed for that.. No
We asked for hand towels but it never came. A bit disappointed for that.. No
10
Jorge
Дата отзыва: 07 февраля 2026
Excelente hotel, el personal muy amable h muy atento, te ayudan en todo lo que necesites y siempre muy dispuestos. Ubicados en el corazón del casco antiguo de la ciudad, llegas caminando a todos lados.
8
Marcin
Дата отзыва: 06 февраля 2026
Super personel. Zorganizował wycieczkę do zatoki Ha Long oraz transport na lotnisko. Hotel w bardzo dobrej lokalizacji. Wszędzie blisko.
Mały pokój. W pokoju nie do końca działała klimatyzacja natomiast wiatrak był bardzo głośny.
Mały pokój. W pokoju nie do końca działała klimatyzacja natomiast wiatrak był bardzo głośny.
8
Evin
Дата отзыва: 06 февраля 2026
Centralt beliggende i old quarter. Utroligt smilende og servicemindet personale der ligeledes hjælper med at booke ture ud af huset.
Larm og trafik fra gaden, måske du er heldig og få et værelset der er væk fra byens trafik, støj og larm men tænker det hører med når man bor så centralt og er nærmest ikke til at undgå.
Larm og trafik fra gaden, måske du er heldig og få et værelset der er væk fra byens trafik, støj og larm men tænker det hører med når man bor så centralt og er nærmest ikke til at undgå.
6
Melanie
Дата отзыва: 06 февраля 2026
The staff were very friendly and helpful and the location was excellent.
Unfortunate we were disappointed with our room. It was very small with no window and an internal window that led down to the kitchen so we could hear the staff talking. The bathroom smelt of sewage abs my son’s bed was a camp bed and rock hard.
Unfortunate we were disappointed with our room. It was very small with no window and an internal window that led down to the kitchen so we could hear the staff talking. The bathroom smelt of sewage abs my son’s bed was a camp bed and rock hard.
10
Bastien
Дата отзыва: 06 февраля 2026
Super place, great staff and great location!
4
Gabriel
Дата отзыва: 04 февраля 2026
La ubicación i el personal es amable
La reserva era una habitación económica pero la habitación era un altillo de 1.95 de alto y yo mido 1.85, por las puertas no pasaba. A parte que la cocina estaba situada justo debajo con los ruidos y olores típicos. La puerta era de cristal templado y pasaba toda la luz.La persona de recepción me dijo que podía cancelar la reserva i buscar otro hotel .
La reserva era una habitación económica pero la habitación era un altillo de 1.95 de alto y yo mido 1.85, por las puertas no pasaba. A parte que la cocina estaba situada justo debajo con los ruidos y olores típicos. La puerta era de cristal templado y pasaba toda la luz.La persona de recepción me dijo que podía cancelar la reserva i buscar otro hotel .
9
Lmaxens
Дата отзыва: 04 февраля 2026
Le lit king size et la qualité de la literie.
Le calme de la chambre.
Le staff.
Le petit déjeuner était super ! Excellent rapport qualité-prix
Le plafond mansardé et l'impression oppressante de la chambre, toutefois c'était indiqué dans l'annonce ! Agréablement surpris par tout le reste.
Le plafond mansardé et l'impression oppressante de la chambre, toutefois c'était indiqué dans l'annonce ! Agréablement surpris par tout le reste.
8
Edgardo
Дата отзыва: 04 февраля 2026
La ubicación y la atención del personal. Buen desayuno. Buenas camas
La ducha está rota, la ventana da a un pasillo interior o sea no tiene ventilación con el ecterior, la habitación tiene menos metros cuadrados de lo que dicen. No tiene un lugar cómodo donde poder trabajar con una laptop.
La ducha está rota, la ventana da a un pasillo interior o sea no tiene ventilación con el ecterior, la habitación tiene menos metros cuadrados de lo que dicen. No tiene un lugar cómodo donde poder trabajar con una laptop.
10
Mariusz
Дата отзыва: 03 февраля 2026
Hotel is located in the heart of the Old Quarter. The room was clean. The staff are very attentive, for breakfast was buffet which was delicious.
10
Syazana
Дата отзыва: 03 февраля 2026
Hotel was situated in a very strategic areas, within the old quarter, walking distance to many restaurant and local coffee shops. Clean property with good water pressure and heater. The staff was very attentive in attending to our needs and helpful to answer our question. Breakfast spread was minimal but decent.
nothing
nothing
10
Ashleigh
Дата отзыва: 03 февраля 2026
Great location, clean, friendly staff and comfortable beds!
Nothing
Nothing
7
Molly
Дата отзыва: 02 февраля 2026
Staff were all very friendly and great location
The breakfast selection wasn’t massive & the bed wasn’t that comfortable. Apart from this nothing
The breakfast selection wasn’t massive & the bed wasn’t that comfortable. Apart from this nothing
10
Holly
Дата отзыва: 02 февраля 2026
Great staff, very helpful and knowledgeable. Allowed us to check in a few hours early as well! We also were able to have our laundry done in just a few hours.
If you are near the elevator it is a little noisy with people coming and going but nothing too bad.
If you are near the elevator it is a little noisy with people coming and going but nothing too bad.
10
Rachael
Дата отзыва: 02 февраля 2026
3rd stay here over the years. It’s always perfectly clean, and ideally situated in the heart of the Old Quarter. The staff are lovely, the bed is sooo comfortable and the shower is delightfully hot.
8
Michel
Дата отзыва: 01 февраля 2026
L’emplacement,le personnel le petit déjeuner
La première nuit ds une chambre au dessus des cuisines avec un toit très bas
La seconde ds une chambre luxe à l’étage très bien mais très chère et très bruyante car donnant sur le boulevard
Le bruit
Le bruit
9
Renata
Дата отзыва: 01 февраля 2026
Its great location. Breakfast is good and staff lovely.
10
Ben
Дата отзыва: 31 января 2026
Fantastic staff, recommendation to Linda, she is extremely knowledgeable about everything including all attractions, very helpful etc., Great location, centre of old quarter Hanoi, close to restaurants, coffee shops, attractions, market's etc
Loved everything 😍
Loved everything 😍
9
Edoardo
Дата отзыва: 30 января 2026
Gentilezza dello staff sempre disponibile!!! Camera bella con be terrazzo su vista città
La camera si sentiva un po’ il rumore del traffico , e la colazione un po’ troppo limitata
La camera si sentiva un po’ il rumore del traffico , e la colazione un po’ troppo limitata
9
Regis
Дата отзыва: 30 января 2026
Nous avions demandé une chambre avec 2 lits, mais comme il n'y avait plus de disponibilités, nous avons été surclassé dans une chambre avec un très grand lit qu nous avons apprécié.
Il y a une petite lucarne qui éclaire la chambre la nuit avec la lumière du couloir.
Il y a une petite lucarne qui éclaire la chambre la nuit avec la lumière du couloir.
10
Pei
Дата отзыва: 30 января 2026
上一間老城區的飯店有點潮濕，這一間完全不會，而且飯店的人員都非常的親切，早上所附的早餐也很好吃，推！
10
Joel
Дата отзыва: 29 января 2026
L'emplacement à proximité de la rue du train et marché. La gentillesse du personnel.
10
Kenneth
Дата отзыва: 28 января 2026
Our three nights stay at the ‘Golden Rooster’ Hotel in the Old Quarter of HA NÓI, was truly so enjoyable and happy. It is a spotlessly clean, comfortable boutique Hotel centrally located, whereby we could walk to almost anywhere we were interested in visiting. All the staff who looked after us were so helpful, friendly, fluent in English and of course their native Vietnamese language. In particular we would like to express special thanks to Ms Linda, who gave us excellent advice and made numerous bookings for us. Those bookings were perfect Ms Linda, and good value for payment. Lastly Ms Linda, please say thank you on our behalf, to your kitchen staff who very kindly prepared a tasty take-away breakfast for our 03-00 hours departure to Nội Bai Airport. We all “highly recommend” your wonderful Hotel to everyone. Kenneth, Balun and Mali, from Victoria AUSTRALIA.
There was ‘nothing at all’, to not like about Golden Rooster Hotel. ✅
There was ‘nothing at all’, to not like about Golden Rooster Hotel. ✅
9
Chirag
Дата отзыва: 28 января 2026
Location is quite nice and the staff is very supportive. Small rooms but cozy and with all the required facilities. Recommended for a budget Friendly good comfortable stay
10
Roberto
Дата отзыва: 28 января 2026
La amabilidad del personal y el cuidado en todos los detalles para que te sientas cómodo y muy atendido.
El lugar es un oasis en medio de la ciudad
8
Laurence
Дата отзыва: 28 января 2026
La literie est super, l'emplacement est parfait, le petit déjeuner très bien pour un petit hôtel et le personnel vraiment parfait
Pas de fenêtre dans notre chambre , tout le reste était top
Pas de fenêtre dans notre chambre , tout le reste était top
10
Mark
Дата отзыва: 28 января 2026
Great hotel in the heart of the Old Quarter. The rooms are lovely and clean. The staff are very attentive and looked after all our needs. The breakfast had a good selection and we had a nice omelette made to order.
7
Charlene
Дата отзыва: 27 января 2026
Simple breakfast but options to order Pho, omelette etc. Great location. Very central. Stayed in 2 different types of rooms - the 2 bedroom option and a family suite (which had 2 beds) I much preferred the family suite. I felt it was cleaner and had more light and slightly more modern. Staff were really nice and always on hand to help with luggage, answer questions etc. Good option for 1 or 2 nights max for such a reasonable price.
I did not like the 2 bedroom option. It was very dark, the bathroom was also very strange located behind this big heavy curtain and given it is an old building it had this weird glass opening also hidden behind the same curtain. It wasn't fully enclosed and had a gap and mosquitoes came into the room. The hot water was temperamental and kept changing temperatures throughout the shower (issue in both room types) We also found the later in the evening you had a shower, the less hot water was available. As all hotels are in old quarter, you can't flush toilet paper but must dispose of it in the bin next to the toilet. The staff were truly wonderful and the review is not a reflection on them. It is a very old building and they are limited with what they can provide.
I did not like the 2 bedroom option. It was very dark, the bathroom was also very strange located behind this big heavy curtain and given it is an old building it had this weird glass opening also hidden behind the same curtain. It wasn't fully enclosed and had a gap and mosquitoes came into the room. The hot water was temperamental and kept changing temperatures throughout the shower (issue in both room types) We also found the later in the evening you had a shower, the less hot water was available. As all hotels are in old quarter, you can't flush toilet paper but must dispose of it in the bin next to the toilet. The staff were truly wonderful and the review is not a reflection on them. It is a very old building and they are limited with what they can provide.
10
Monika
Дата отзыва: 25 января 2026
Great central location and very friendly staff. Excellent communication in English.
10
Michaëlle
Дата отзыва: 24 января 2026
Les gens sont super gentils ! Tout était parfait !
Le staff est super serviable et dévoué! La nourriture est délicieuse, les chambres sont propres et l’emplacement est à proximité de tout ! On peut très bien se déplacer à pied!
Rien
Rien
10
Michael
Дата отзыва: 24 января 2026
Super Lage in der Stadt, saubere Zimmer, bequeme Betten und Kissen, hilfreiches und nettes Personal für Ausflüge, Buchungen etc
10
Maja
Дата отзыва: 24 января 2026
Super śniadanie, NAJLEPSZA OBSŁUGA, obiekt zapewnia wszystko, co tylko klient mógłby sobie wymarzyć
6
Lorraine
Дата отзыва: 23 января 2026
Central, friendly.
Toilet leaked onto floor and toilet was running all night. Large window from the bathroom directly into bedroom area. Spa is offsite
Toilet leaked onto floor and toilet was running all night. Large window from the bathroom directly into bedroom area. Spa is offsite
10
Cèlia
Дата отзыва: 23 января 2026
Lo que mas nos ha gustado es el servicio del hotel! Son gente muy amable y te ayudan en todo. Nos hemos sentido muy a gusto y bien tratadas por todos los trabajadores. La ubicacion tambien es inmejorable! A tant solo unos pasos tienes los sitios mas emblematicos de Hanoi.
La habitacion estaba muy limpia y era muy confortable sin duda volveriamos!
nada, todo perfecte
nada, todo perfecte
8
Dawid
Дата отзыва: 23 января 2026
Overall it was good stay for one night close to old quarter but I would not stay there long.
Window in the room was very small and we had to ask to change the room at first, because they got us windowless apartment even if we booked one with.
Window in the room was very small and we had to ask to change the room at first, because they got us windowless apartment even if we booked one with.
7
Clara
Дата отзыва: 22 января 2026
El alojamiento esta bien ubicado y limpio.
La habitación 104 tiene el techo del baño que mide 1.80 ( en la app dice low cealing pero no aclaran eso, por lo que si viene alguien alto tiene que agacharse). Por otro lado la habitacion 104 esta arriba de la cocina del hotel y a las 6 de la mañana se empezaron a escuchar los ruidos de la cocina y las empleadas hablando a los gritos por lo que no pudimos dormir mas. Si bien nos quejamos y el hotel nos hizo un descuento, es algo que no puede pasar si uno quiere descansar en un hotel de 3 estrellas. Deberian avisarlo antes y uno decidir si quiere quedarse o no.
La habitación 104 tiene el techo del baño que mide 1.80 ( en la app dice low cealing pero no aclaran eso, por lo que si viene alguien alto tiene que agacharse). Por otro lado la habitacion 104 esta arriba de la cocina del hotel y a las 6 de la mañana se empezaron a escuchar los ruidos de la cocina y las empleadas hablando a los gritos por lo que no pudimos dormir mas. Si bien nos quejamos y el hotel nos hizo un descuento, es algo que no puede pasar si uno quiere descansar en un hotel de 3 estrellas. Deberian avisarlo antes y uno decidir si quiere quedarse o no.
6
Claudia
Дата отзыва: 22 января 2026
Albergo in zona centrale , staff molto gentile
Abbiamo soggiornato qui per una notte e la nostra “camera” era praticamente sulla scala, soffitto bassissimo e si sentivano tutti i rumori e le voci dal corridoio e dalle scale , la mattina l’odore dalla cucina arriva in camera dalle ventole
Abbiamo soggiornato qui per una notte e la nostra “camera” era praticamente sulla scala, soffitto bassissimo e si sentivano tutti i rumori e le voci dal corridoio e dalle scale , la mattina l’odore dalla cucina arriva in camera dalle ventole
10
P
Дата отзыва: 22 января 2026
Le personnel est au petit soin, accueil chaleureux, personnel souriant, très agréable et arrangeant
Très bon petit déjeuner : varié et de qualité (possibilité d'avoir un doggy bag si transfert tôt dans la matinée)
8
Hayley
Дата отзыва: 21 января 2026
The staff were so friendly and helpful and the breakfast was great. In a great location.
Keep in mind that some of the rooms don’t have windows, so felt a little stuffy and claustrophobic.
Keep in mind that some of the rooms don’t have windows, so felt a little stuffy and claustrophobic.
10
Alex
Дата отзыва: 21 января 2026
Great location, clean and modern. The staff went above and beyond to make our stay memorable
10
Davaadorj
Дата отзыва: 21 января 2026
Everything was perfect
Nothing, liked everything
Nothing, liked everything
10
Antoine
Дата отзыва: 20 января 2026
Les lits étaient plutôt confortables
Le bruit des alentours
Le bruit des alentours
10
Devdut
Дата отзыва: 20 января 2026
Linda was exceptional and the location is great
7
Kat
Дата отзыва: 19 января 2026
Lovely welcome from the staff and helpful tips given. We were only here 1 night so was suitable for what we needed as a stopover.
Breakfast was okay, we've had better elsewhere though. We had rooms without windows which wasn't a problem just was unclear on our booking.
Breakfast was okay, we've had better elsewhere though. We had rooms without windows which wasn't a problem just was unclear on our booking.
10
Kate
Дата отзыва: 19 января 2026
The staff were exceptional - went above and beyond to help us during our stay. Great location in the old quarter
10
Sia
Дата отзыва: 19 января 2026
The hotel staff are good and friendly. Convenient location and rooms are cleaned
8
Suet
Дата отзыва: 18 января 2026
Very friendly and helpful staff, great location, big room
No
No
10
J
Дата отзыва: 17 января 2026
La atencion del personal fue excelente y la ubicaicoln
La habitación entraba mucha luz y se oia los ruidos de la puerta pero aun asi estuvo bien para una noche
La habitación entraba mucha luz y se oia los ruidos de la puerta pero aun asi estuvo bien para una noche
10
Dinushi
Дата отзыва: 17 января 2026
It was spacious enough nicely maintained and liked the complimentary snacks and breakfast. The staff was welcoming and warm
Sometimes average WiFi but didn’t spoil the fun
Sometimes average WiFi but didn’t spoil the fun
10
Chaturanga
Дата отзыва: 17 января 2026
We stayed in both a Deluxe Double Room (13–14) and later the Junior Suite (15–16), which was the biggest room in the hotel. Both rooms were spacious, comfortable, and well maintained, with good facilities and a small pleasant balcony in the junior suite heading to the street. Breakfast was excellent with salad options as well as a full English breakfast, and we really appreciated the complimentary snacks along with coffee and tea available anytime. Overall, a very comfortable and enjoyable stay.
The Wi-Fi was a bit average at times, but it was still sufficient and didn’t spoil the experience
The Wi-Fi was a bit average at times, but it was still sufficient and didn’t spoil the experience
10
Tai
Дата отзыва: 16 января 2026
Golden Rooster was an amazing experience. When we first arrived at the hotel, they were ready to open the door and take our bags. Amazing service! They gave us some travel tips for Vietnam, in particular, Hanoi. This was incredibly helpful to get our bearings, as it was our first time travelling as a couple. The restaurant suggestions were perfect, our favourite was the Bun Cha recommendation.
We enjoyed it so much that we decided to come back to Golden Rooster for our final night in Hanoi.
N/A
N/A
9
Wendy
Дата отзыва: 16 января 2026
Location is fantastic. The staff were very friendly and helpful. Nice breakfast.
Very small window in our room.
Very small window in our room.
7
Tomas
Дата отзыва: 16 января 2026
- perfect location
- friendly staff
- good price
- breakfast with only a few options - not a perfectly clean room - broken shower hose - no windows
- breakfast with only a few options - not a perfectly clean room - broken shower hose - no windows
8
Kornek
Дата отзыва: 15 января 2026
Staff was very kind, amazing customer service
Very loud in the morning due to rooms being over the kitchen
Very loud in the morning due to rooms being over the kitchen
10
Marco
Дата отзыва: 15 января 2026
Very clean and well presented hotel, very helpful staff as well!
Nothing.
Nothing.
10
V
Дата отзыва: 15 января 2026
Excellent location, the room was super clean and had AC, plus the staff was incredibly kind.
8
Marjorie
Дата отзыва: 13 января 2026
Excellent spot and helpful staff
The smell and noise from the kitchen in the romm
The smell and noise from the kitchen in the romm
10
De
Дата отзыва: 13 января 2026
De locatie was top, kamer perfect en personeel erg vriendelijk!
9
Lynda
Дата отзыва: 12 января 2026
fantastic location , walked everywhere
tea and coffee and nibbles available in reception all day, breakfast cooked to order a pleasant surprise
some rooms (mine) had balcony
the staff were really friendly , attentive and caring
nothing
nothing
6
Tzu
Дата отзыва: 12 января 2026
位置ok,還算方便
入住204號房, 大概5.6點被吵起來然後就聞到房間濃濃的油煙味…可能剛好在廚房的正上方, 不確定其他房間是否有這個問題 然後蓮蓬頭非常的刺, 熱水很難調整剛好（越南住宿好像都有這個問題） 樓梯是木頭的所以有人走動會非常非常的大聲 整潔度就有待加強
入住204號房, 大概5.6點被吵起來然後就聞到房間濃濃的油煙味…可能剛好在廚房的正上方, 不確定其他房間是否有這個問題 然後蓮蓬頭非常的刺, 熱水很難調整剛好（越南住宿好像都有這個問題） 樓梯是木頭的所以有人走動會非常非常的大聲 整潔度就有待加強
9
Eve
Дата отзыва: 11 января 2026
Great staff, very polite and helpful! The location was perfect for us.
9
Jessica
Дата отзыва: 11 января 2026
ubicación excepcional, desayuno es pequeño pero esta bien, y la habitación con todo lo necesario. olvide mi joyero y ellos fueron amables de escribirme para decirme que las tenian y que me las guardarían (yo nisiquiera lo había notado). super amables.
10
Fabio
Дата отзыва: 10 января 2026
Un Hotel molto buono. Il personale molto cortese, situato in una zona centrale del quartiere vecchio e una buona colazione alla mattina. Consiglio a tutti
10
Alžběta
Дата отзыва: 10 января 2026
We had a very pleasant stay at Golden Rooster Hotel. The staff were extremely welcoming and helpful from the moment we arrived. The breakfast was nice and offered a good selection, and the location is absolutely perfect — right in the heart of Hanoi, close to everything.
The only downside was that our deluxe room unfortunately did not have a proper window. There was only a small window facing an inner shaft, which caused a bit of a funky smell in the room, especially in the morning when smells from the kitchen came through.
The only downside was that our deluxe room unfortunately did not have a proper window. There was only a small window facing an inner shaft, which caused a bit of a funky smell in the room, especially in the morning when smells from the kitchen came through.
9
Lynda
Дата отзыва: 10 января 2026
great location ..easy walking access to all points of interest
nothing
nothing
10
Timothée
Дата отзыва: 09 января 2026
Le personnel est très arrangeant, nous a donné plein d'adresses à proximité et même des recommandations pour notre prochaine étape à Hoi An !
Ils nous ont aussi trouvé un trajet en taxi moins cher que Grab
10
M
Дата отзыва: 09 января 2026
The hotel is lovely and met our expectations, the bed was very comfy and the facilities were clean and looked just like the photos. The location is perfect for exploring Hanoi old town and the hotel is a wonderful retreat from the chaos of the city! The staff couldn't be kinder and helped us out wherever they could, including allowing us to check out at 14:00 so we could rest after experiencing food poisoning (NOT the hotels fault!). I highly recommend that anyone stay at the golden rooster.
Nothing
Nothing
10
Lydia
Дата отзыва: 09 января 2026
Unser Aufenthalt im Golden Rooster in Vietnam war rundum ausgezeichnet. Das Hotel überzeugt vor allem durch seine sehr sauberen und geschmackvoll eingerichteten Zimmer, die täglich sorgfältig gereinigt wurden. Das Bett war äußerst bequem und sorgte für einen erholsamen Schlaf.
Besonders hervorzuheben ist das freundliche, hilfsbereite Personal, das uns jederzeit mit einem Lächeln empfangen und bei allen Fragen unterstützt hat. Man fühlt sich hier wirklich willkommen.
Die Lage des Hotels ist ideal – viele Sehenswürdigkeiten, Restaurants und Cafés sind bequem erreichbar. Auch das Preis-Leistungs-Verhältnis ist absolut überzeugend.
Wir kommen gerne wieder!
8
Alejandroatm91
Дата отзыва: 08 января 2026
La amabilidad del personal siempre es algo que destacar en Vietnam, lo hacen perfecto 👌🏼
La ubicación es muy céntrica y las habitaciones son cómodas.
El hotel se sentía algo viejo, y el desayuno era algo pobre para la cantidad de gente hospedada y en comparacion a la mayoria de hoteles en los cuales no quedamos en Vietnam.
El hotel se sentía algo viejo, y el desayuno era algo pobre para la cantidad de gente hospedada y en comparacion a la mayoria de hoteles en los cuales no quedamos en Vietnam.
10
Pranav
Дата отзыва: 08 января 2026
The place is perfectly located in the old quarters to explore the key locations around and experience the Hanoi vibes!
Nothing!
Nothing!
9
Zsófia
Дата отзыва: 07 января 2026
Mi szobánk a 7. emeleten volt, ahova egy emeletet sétálni kellet, mert a lift csak a 6. emeletig közlekedik, de ez minket egyáltalán nem zavart. A bőröndöket segítettek felhozni. Óriási erkélyünk volt kilátással. A légkondicionáló működött megfelelően (januárban éjjel szükségünk volt egy kis fűtésre). A szoba tiszta. A reggeli rendben van. Meg voltunk elégedve.
nincs
nincs
10
Jose
Дата отзыва: 07 января 2026
Todo es muy acogedor en el hotel, 100% recomendable !! El desayuno es muy bueno para los extranjeros.
10
Jose
Дата отзыва: 07 января 2026
Esta siempre impecable, el personal es muy amable y te ayudan con todo. La ubicación es inmejorable.
Nada
Nada
10
H
Дата отзыва: 07 января 2026
Room size, Aircon options and fan, bathroom and breakfast
Everything was really great, maybe obscure a bit more the blinds that separate room and bathroom for more privacy
Everything was really great, maybe obscure a bit more the blinds that separate room and bathroom for more privacy
10
Jinnez
Дата отзыва: 06 января 2026
Staff were very welcome, attentive and provided great a service. They were very kind and knowledgeable.
I was on the 2nd floor and so I could hear everyone from downstairs in the morning and night. I could also hear people walking up and down the stairs and the staff talking and cleaning other rooms.
I was on the 2nd floor and so I could hear everyone from downstairs in the morning and night. I could also hear people walking up and down the stairs and the staff talking and cleaning other rooms.
10
Patricia
Дата отзыва: 06 января 2026
Die Leute waren sehr nett und hilfsbereit
Mon mari s'est cogné plusieurs fois la tête car le plafond est très bas à plusieurs endroits!!
Mon mari s'est cogné plusieurs fois la tête car le plafond est très bas à plusieurs endroits!!
8
Carmen
Дата отзыва: 06 января 2026
El personal fantástico y las camas muy buenas. La situación excepcional, ya que te podías desplazar caminando hacia el old quarter.
Nuestra habitación familiar del séptimo piso tenía un armario muyyy pequeño…imposible para cuatro personas. Uno de los baños incluía la ducha junto con el wc, con lo que al ducharte mojabas todo el suelo. En cuanto al desayuno, bastante pobre, pero puedes pedir unos huevos revueltos o tortilla.
Nuestra habitación familiar del séptimo piso tenía un armario muyyy pequeño…imposible para cuatro personas. Uno de los baños incluía la ducha junto con el wc, con lo que al ducharte mojabas todo el suelo. En cuanto al desayuno, bastante pobre, pero puedes pedir unos huevos revueltos o tortilla.
9
Thúy
Дата отзыва: 05 января 2026
Khách sạn sạch sẽ, phòng twin rộng rãi, nhần viên nhiệt tình, dễ mến
Hơi ồn
Hơi ồn
10
Marisa
Дата отзыва: 05 января 2026
La atención al cliente. Siempre muy serviciales y amables.
Me gustó todo.
Me gustó todo.
8
Raheela
Дата отзыва: 05 января 2026
As a family room, I was pleased with the size of the two queen beds which worked well for us for one night. The ceiling is fairly low so this may be an issue for very tall people.
Breakfast was a decent selection of food and available from 6.30am onwards so good for an early start.
whilst there is a balcony , it was tiny and the door almost inaccessible by the wardrobe which was placed in front of the door - most of the outside space was taken by the AC units which are placed outside. However i realise that many places in the old quarter have odd size rooms and shapes and many do not come with external facing windows so this is not a huge problem as with the traffic noise we did not venture into the space. we did encounter a small hot water issue but this was resolved fairly quickly. the lift is fairly slow!
whilst there is a balcony , it was tiny and the door almost inaccessible by the wardrobe which was placed in front of the door - most of the outside space was taken by the AC units which are placed outside. However i realise that many places in the old quarter have odd size rooms and shapes and many do not come with external facing windows so this is not a huge problem as with the traffic noise we did not venture into the space. we did encounter a small hot water issue but this was resolved fairly quickly. the lift is fairly slow!
9
Yvonne
Дата отзыва: 04 января 2026
Super friendly and helpful staff. Great location and perfect for a quick one night stay.
9
Raju
Дата отзыва: 04 января 2026
Very good location and access to shops and restaurants.
No gym and pool and bit less tidy.
No gym and pool and bit less tidy.
9
Giulia
Дата отзыва: 04 января 2026
Lo staff dell’hotel è molto gentile e disponibile.
La posizione è ottima per visitare il quartiere vecchio e zone limitrofe.
10
Argyro
Дата отзыва: 03 января 2026
Great location and very clean comfortables rooms.
10
N
Дата отзыва: 03 января 2026
Đặt được phòng giá rẻ đêm countdown,xin cảm ơn!
Good price for countdown night,thanks
10
An-chiao
Дата отзыва: 03 января 2026
The staff are really nice and the location is perfect
10
Rod
Дата отзыва: 03 января 2026
Great location and our family room had an amazing view with a great balcony.
10
Simone
Дата отзыва: 02 января 2026
La camera era silenziosa ed ospitale e aveva tutto il necessario. Inoltre lo staff è sempre stato gentile e super disponibile
10
Mojca
Дата отзыва: 02 января 2026
Nice hotel, really nice staff. They prepared us an early breakfast because we had an early flight.
The location is great if you want some quite and peace, but still close enough to the old quater by foot.
10
Supakdee
Дата отзыва: 02 января 2026
The staff are amazing. We have lovely stay here. The location is the best, near to everything. The room is so nice. Overall is great.
8
Eleonora
Дата отзыва: 01 января 2026
A really comfortable room and bathroom, big shower and the bed+pillow were pretty good.
We arrived late in the night for check-in, maybe leave a light on in the hall/reception so from the outside guests that arrive can see that it’s open!
We arrived late in the night for check-in, maybe leave a light on in the hall/reception so from the outside guests that arrive can see that it’s open!
9
Dubravka
Дата отзыва: 01 января 2026
The staff, an incredible team!
Very convenient location in the old quarter
In the morning you could hear and smell the kitchen in the room. (I've booked one of the last rooms left, with just a tiny window facing inwards)
In the morning you could hear and smell the kitchen in the room. (I've booked one of the last rooms left, with just a tiny window facing inwards)
10
Farrukh
Дата отзыва: 31 декабря 2025
It was perfectly located.
No windows in the room but that’s ok since we were out most of the day
No windows in the room but that’s ok since we were out most of the day
8
Corneloup
Дата отзыва: 31 декабря 2025
La gentillesse du personnel
L’emplacement dans le vieux quartier d’Hanoï
La propreté
Le bruit dans le couloir
Le bruit dans le couloir
10
Thuy
Дата отзыва: 30 декабря 2025
staff was very friendly and helpfull, location excellent
9
Lovro
Дата отзыва: 30 декабря 2025
Friendly staff, good location of the hotel, comfortable bed, good breakfast.
A bit noisy at night, the doors to the room didn't shut tight.
A bit noisy at night, the doors to the room didn't shut tight.
10
Gareth
Дата отзыва: 30 декабря 2025
The hotel was clean and the staff were very helpful. It was in a good location and was excellent value for money. 5/5
10
William
Дата отзыва: 30 декабря 2025
Excellent location and really helpful staff
No issues
No issues
7
Stefano
Дата отзыва: 29 декабря 2025
posizione centrale, gentilezza dello staff.
pulizia da rivedere, colazione migliorabile
pulizia da rivedere, colazione migliorabile
8
Ilaria
Дата отзыва: 29 декабря 2025
la stanza era molto grande con un letto molto comodo. Posizione ottima con servizio lavanderia.
la doccia aveva i circuiti elettrici della caldaia esposti con il rischio di essere bagnanti durante l’uso. Delle prese elettriche in camera funzionavano male e tra queste alcune all’uso creano cortocircuiti. Ad ogni modo rispetto agli standard degli hotel ad Hanoi risulta essere sopra la media.
la doccia aveva i circuiti elettrici della caldaia esposti con il rischio di essere bagnanti durante l’uso. Delle prese elettriche in camera funzionavano male e tra queste alcune all’uso creano cortocircuiti. Ad ogni modo rispetto agli standard degli hotel ad Hanoi risulta essere sopra la media.
10
Faye
Дата отзыва: 29 декабря 2025
Friendly Staff, Clean & spacious room, Great location and good breakfast.
Nothing, it was amazing.
Nothing, it was amazing.
10
Isabella
Дата отзыва: 29 декабря 2025
I loved this hotel! The staff were really helpful and even let me keep my bag there during the day. Would 10/10 stay again.
10
Yan-shu
Дата отзыва: 29 декабря 2025
The location is great. All staff are very friendly and provide lots of useful information for tourists.
10
S
Дата отзыва: 27 декабря 2025
Clean and the staff was really helpful with checking-in and giving us recommendations. They helped us book a car ride to the airport and also packed us breakfast for 5am. Would really recommend for female travellers
7
E
Дата отзыва: 27 декабря 2025
Posizione ottima per visitare Hanoi, letti comodi e camera spaziosa. Pedonale molto disponibile.
La camera odorava un po’ di chiuso, c’era una sola finestra che dava verso l’interno dell’edificio. Colazione poco variegata e pesante.
La camera odorava un po’ di chiuso, c’era una sola finestra che dava verso l’interno dell’edificio. Colazione poco variegata e pesante.
10
Desiree
Дата отзыва: 27 декабря 2025
Good breakfast
Hotel water for shower took a long time
Hotel water for shower took a long time
10
Neliy
Дата отзыва: 27 декабря 2025
I love the vibes and the ambiance of the place. The facilities were also maintained and it was clear that it had a good quality.
10
Riana311
Дата отзыва: 27 декабря 2025
The hotel was in a great location, the staff were very helpful and looked after our luggage while we were out on tours during the day.
The room was quite small but still comfortable.
The room was quite small but still comfortable.
7
Joss
Дата отзыва: 26 декабря 2025
Good location. Organised airport transfer. Good communication via WhatsApp.
Shower was tricky to use and low pressure. But it did the job.
Shower was tricky to use and low pressure. But it did the job.
8
Ellen
Дата отзыва: 26 декабря 2025
The staff were very friendly and helpful. They suggested ideas of what to do in the area and helped book transport and tours. They were easy to message on WhatsApp
Nothing to comment.
Nothing to comment.
10
P
Дата отзыва: 26 декабря 2025
The hotel is very well located in the old quarter area. Although the street was crazy busy at all times, the room was quiet. The staff is also very friendly.
In the middle of the night, food smell started to come in from the ventilation system. It was so intense that it woke us up. Also the breakfast was just fine. The pictures make it look a bit better of what it is....
In the middle of the night, food smell started to come in from the ventilation system. It was so intense that it woke us up. Also the breakfast was just fine. The pictures make it look a bit better of what it is....
10
Joanna
Дата отзыва: 26 декабря 2025
Staff were very friendly and let me check in very late after a delayed flight
10
Sanghyun
Дата отзыва: 25 декабря 2025
i didnt have the time to sit and have breakfast.
and front desk gave a packaged breakfast.
im touched by the service regardless of the package contents.
tv screen is not very clear
tv screen is not very clear
9
Barbara
Дата отзыва: 25 декабря 2025
Bardzo dobry stosunek ceny do jakości, z największych zalet to położenie w centrum - dzielnica old quarter. Personel rozmawiający po angielsku - bardzo uprzejmi.
Malutkie pokoje
Malutkie pokoje
10
Sonia
Дата отзыва: 25 декабря 2025
La situation géographique + la gentillesse du personnel
RAS
RAS
10
Papito82
Дата отзыва: 25 декабря 2025
The staff is friendly and the breakfast was delicious and fresh. Great location right in the heart of the Old Quarter. I had a great experience.
1
Shashank
Дата отзыва: 25 декабря 2025
Location is great, close to Old Quarter.
The economy room was bad. Very low ceiling, I'm 5 foot 10 inches tall and I bumped my head three times. No windows and hence no ventilation. They insist on cash payment and charge 4% extra if you pay by card and the 4% isn't reflected in the bill. Breakfast was meh, not much vegetarian options.
The economy room was bad. Very low ceiling, I'm 5 foot 10 inches tall and I bumped my head three times. No windows and hence no ventilation. They insist on cash payment and charge 4% extra if you pay by card and the 4% isn't reflected in the bill. Breakfast was meh, not much vegetarian options.
10
Zoe
Дата отзыва: 24 декабря 2025
It was great, everyone was so friendly and helpful and room was comfy, clean and everything we needed for our one night stay!
There was some loud construction going on but it wasn’t too bad!
There was some loud construction going on but it wasn’t too bad!
10
Wilco
Дата отзыва: 24 декабря 2025
A UNIQUE CENTRAL HOTEL, FAMILY RUN, GREAT RATES AND CLOSE TO ALL SHOPPING AREAS, HOAN KIEM LAKE AND ATTRACTIONS.
10
Wilco
Дата отзыва: 24 декабря 2025
Centrally located, stunning rooms, excellent staff. The best hotel during our 1 month stay in Vietnam 🇻🇳
10
Meryem
Дата отзыва: 24 декабря 2025
Établissement propre, très bien situé et personnel très aimable
RAS
RAS
10
Rachel
Дата отзыва: 23 декабря 2025
Staff Linda has been very helpful with our bookings of rooms, side trips to Ha Long Bay and train tickets to Lao Cai. Staff are all smiles whenever we go out or return to the hotel. Rooms and sheets are clean, warm water showers. There's a self-service laundry shop conveniently opposite the hotel. Walking distance to the popular eateries.
Nothing to fault really...
Nothing to fault really...
10
Benjamin
Дата отзыва: 23 декабря 2025
Staff were lovely, good location and amenities.
10
Eduardo
Дата отзыва: 23 декабря 2025
Excellent hotel. Very good breakfast and the staff are great specially Linda 🤩
Location and clean room.
Location and clean room.
6
Mnif
Дата отзыва: 22 декабря 2025
L'hotel offre un tres bon sérvice, il nous a reservé une excusion à halong bay comme demandé. assuré le transport et etait reactif. Pour le service je n'ai rien à dire, c'est très bien.
c'est un petit hotel / immeuble, mais pour le prix payé c'est bien.
c'est un petit hotel / immeuble, mais pour le prix payé c'est bien.
8
Erhardt
Дата отзыва: 22 декабря 2025
La terrasse spacieuse de notre logement.
Le petit déjeuner pas assez diversifié.
Le petit déjeuner pas assez diversifié.
10
Kimberly
Дата отзыва: 21 декабря 2025
We loved our balcony room. There was a lot of light, and the room and bathroom were very large. The staff was friendly and helpful, allowing for an early check in. The location was great and the room was quiet for sleeping.
There were no negatives. It was a great stay-our best in Hanoi!
There were no negatives. It was a great stay-our best in Hanoi!
10
Gregoire
Дата отзыва: 20 декабря 2025
The most lovely staffs, they always have cute smiling and very willing to give us advices and helps. The lady speaks good English and booked the restaurant for us.
I left my eBook in lobby on the day we left
The lady contacted me quickly and another staff sent the ebook to the taxi we were. Really appreciate the help and their quick react.
Some people in the hotel were noisy after 10pm or before 6pm :(
Some people in the hotel were noisy after 10pm or before 6pm :(
10
Ivana
Дата отзыва: 20 декабря 2025
The location is great, the property was very clean and the staff helpful and kind. The provided breakfast was also great and the staff was very tentative. Once we came to breakfast shortly before it was finishing and they made us small portions of the food that was already finished. We really felt overall very comfortable and would recommend the place.
Our first room was a bit noisy, but they kindly agreed to change it for us after the first night. The other room was much better, although you could hear people from the corridor. But we assume that’s how Hanoi is - noisy and hectic.
Our first room was a bit noisy, but they kindly agreed to change it for us after the first night. The other room was much better, although you could hear people from the corridor. But we assume that’s how Hanoi is - noisy and hectic.
6
Rebeca
Дата отзыва: 20 декабря 2025
Estaba muy céntrico y ponían agua embotellada en la habitación
Techos muy bajos y la puerta no cerraba bien
Techos muy bajos y la puerta no cerraba bien
9
Derek
Дата отзыва: 20 декабря 2025
Posizione ottimale per visitare la città.
Personale super accogliente ed
I loro consigli ci hanno aiutato a rendere la visita ad Hanoi speciale.
Colazione molto buona.
8
Sofie
Дата отзыва: 19 декабря 2025
Placeringen og prisen. Gode senge og rigtig venligt personale. De var hjælpsomme med ture og anbefalinger
Der var lyt og man kunne lugte, når der blev lavet mad. Vi vågnede til friture lugt om morgenen fra køkkenet.
Der var lyt og man kunne lugte, når der blev lavet mad. Vi vågnede til friture lugt om morgenen fra køkkenet.
9
Dan
Дата отзыва: 19 декабря 2025
Located very central in the old town. Staff are exceptional and go out of their way for you. Rooms very spacious, we did have a low ceiling but that added to the character.
We could only stay 1 night as we had other plans.
We could only stay 1 night as we had other plans.
10
Udaya
Дата отзыва: 19 декабря 2025
You gave us everything we wanted and the room was really nice. It was the best
Nothing at all. It was the best hotel ever.
Nothing at all. It was the best hotel ever.
10
Ashok
Дата отзыва: 18 декабря 2025
The entire staff was wonderful,providing excellent service.And Linda,the manager deserves a special mention,very caring going the extra mile to explain and provide all the needed information to make trip an enjoyable one.
Cannot think of anything even if I try hard.
Cannot think of anything even if I try hard.
9
M
Дата отзыва: 18 декабря 2025
Very good location. Walkable to all areas.
No long wardrobe in the room to hang long dress.
No long wardrobe in the room to hang long dress.
10
April
Дата отзыва: 18 декабря 2025
Most attentive staff ever and amazing breaky
Shower heads didn’t work very well. But that was literally it.
Shower heads didn’t work very well. But that was literally it.
9
Hannah
Дата отзыва: 17 декабря 2025
Staff were friendly and welcoming and explained all the
local attractions. The hotel was close to the old town and everything was in walking distance. Rooms were exactly as shown in the pictures and had everything we needed
Nothing. Breakfast buffet was a little cold by the end of the breakfast sitting but breakfast is available for three hours and you can order off the Al la carte menu.
Nothing. Breakfast buffet was a little cold by the end of the breakfast sitting but breakfast is available for three hours and you can order off the Al la carte menu.
9
Karin
Дата отзыва: 17 декабря 2025
Personál neskutečně milý a ochotný
Čistota
Okno v pokoji byla šachta a i přes jeho zavření nás už velmi brzy ráno budily zvuky z kuchyně - mluvící personál, třískající hrnce apod. Od 6 hodin rána přes stěnu dokonce i sbíječka. To je jediné negativum co jsme zde zaznamenali.
Okno v pokoji byla šachta a i přes jeho zavření nás už velmi brzy ráno budily zvuky z kuchyně - mluvící personál, třískající hrnce apod. Od 6 hodin rána přes stěnu dokonce i sbíječka. To je jediné negativum co jsme zde zaznamenali.
10
Gregoire
Дата отзыва: 16 декабря 2025
We love the location, service and comfortable bed. Overall the facilities are great for the price.
The best thing is the friendly staff.
The only complaint is the noise, everyone walking and talking voice are loud.
The only complaint is the noise, everyone walking and talking voice are loud.
8
Sergi
Дата отзыва: 15 декабря 2025
El alojamiento estaba limpio y con muy buena ubicación. El personal muy amable también.
El techo de la habitación era bajo. Pero así son los edificios en Hanoi. Luego por la mañana era algo ruidoso. Nuestra habitación estaba cerca de la cocina y se escuchaba a las 6 am mucho ruido.
El techo de la habitación era bajo. Pero así son los edificios en Hanoi. Luego por la mañana era algo ruidoso. Nuestra habitación estaba cerca de la cocina y se escuchaba a las 6 am mucho ruido.
9
Wai
Дата отзыва: 13 декабря 2025
Located in perfect location in the old quarters, near to attractions. Room are spacious enough for 2 pax. Bathroom is clean. Provided hearty breakfast with variety of choice. Staff are overall friendly. They can arrange airport transport (with charges) which is convenient for us. Overall very value for money.
The power plug to charge handphone, is at a very weird spot in the room. Inconveninet. Other thant that all good.
The power plug to charge handphone, is at a very weird spot in the room. Inconveninet. Other thant that all good.
10
S
Дата отзыва: 13 декабря 2025
Good location. Very helpful staff. Tasty breakfast - lots of options. Balcony room was very exciting for our family.
Nothing.
Nothing.
10
Justin
Дата отзыва: 13 декабря 2025
Great location & very friendly staff. We booked several rooms to accommodate our family and they were all very comfortable and quiet. Breakfast buffet was a bonus and I am very happy to have stayed here.
Nothing - it was perfect for what we needed
Nothing - it was perfect for what we needed
9
Daniel
Дата отзыва: 13 декабря 2025
Very friendly staff and very helpful, respond instantly on WhatsApp, great location, will assist you with anything, so just for that it is really good
Slight smell of smoke / Hanoi pollution possibly coming in from window
Slight smell of smoke / Hanoi pollution possibly coming in from window
10
Carlos
Дата отзыва: 12 декабря 2025
Stylish and cozy hotel in a great location of Hanoi. Clean facilities and comfortable beds. Staff is very friendly and helpful.
10
Willem
Дата отзыва: 12 декабря 2025
Ruime kamer, personeel was behulpzaam, spreken goed Engels. En lopend kan je de stad in!
A
A
10
David
Дата отзыва: 12 декабря 2025
We stayed in the family room, spacious and clean. Good breakfast too. Could be more vegetarian options.
The bathroom could be a bit better.
The bathroom could be a bit better.
9
Audrey
Дата отзыва: 11 декабря 2025
La gentillesse du personnel qui, même s'il ne parle pas beaucoup anglais est aux petits soins pour que votre séjour se passe bien. La chambre.
On ne peut pas dire pas apprécié mais petite déception sur le petit déjeuner où il y a beaucoup de salé alors que chez nous on mange surtout sucré le matin mais ceci est un petit détail car sinon, le buffet était bien. Et la mini fenêtre dans la chambre mais nous le savions avant de venir.
On ne peut pas dire pas apprécié mais petite déception sur le petit déjeuner où il y a beaucoup de salé alors que chez nous on mange surtout sucré le matin mais ceci est un petit détail car sinon, le buffet était bien. Et la mini fenêtre dans la chambre mais nous le savions avant de venir.
10
X
Дата отзыва: 11 декабря 2025
facility is good but there are still some rooms to be improved.
9
Mandie
Дата отзыва: 11 декабря 2025
Location very good. Staff we attentive and well informed.
My husband did not have a good experience of the Spa. The Spa is not attached to the Hotel but it is the Spa they send you to.
My husband did not have a good experience of the Spa. The Spa is not attached to the Hotel but it is the Spa they send you to.
10
Flávia
Дата отзыва: 11 декабря 2025
Muito limpo e bem decorado. Cama, lençóis e toalhas limpas e de boa qualidade. Linda foi muito solícita. Fiz uma compra na Apple e receberam para mim com segurança.
7
Joan
Дата отзыва: 10 декабря 2025
Ubicación excelente dentro del Old Quarter. Personal muy atento y amable.
Desayuno algo escaso.
Desayuno algo escaso.
10
Kan
Дата отзыва: 10 декабря 2025
พนักงานเป็นกันเอง ทักทายทุกครั้งที่เข้าออก ห้องนอนหลับสบาย
เดินทางสะดวก เดินไปจุกสำคัญๆของเมืองได้ง่าย
โรงแรมใกล้ซุปเปอร์มาร์เก็ต
อยากให้อาหารเช้าหลากหลายกว่านี้
อยากให้อาหารเช้าหลากหลายกว่านี้
10
Annabelle
Дата отзыва: 08 декабря 2025
Proximité excellente, le meilleur choix pour un hôtel dans Hanoï proche de tout. Personnel très à l'écoute et d'une aide impeccable.
10
Alexander
Дата отзыва: 06 декабря 2025
Отель нам очень понравился, расположен в районе старого квартала, в шаговой доступности к основным достопримечательностям)
Персонал приветливый, отзывчивый к любой просьбе) в отеле чисто и комфортно, в номере есть необходимое) вкусный завтрак с учетом индивидуальных предпочтений) рекомендуем))
9
Václav
Дата отзыва: 06 декабря 2025
Výborná poloha, pohodlný hotel, skvělý personál. Kvalitní Wifi.
Pracovníci hotelu se vším pomohli. Od Trasferu z letiště až po zařízení výletů. Hotel poblíž všech hlavních míst v Hanoji
7
Christina
Дата отзыва: 05 декабря 2025
Η τοποθεσία του
Είχε πάρα πολύ θόρυβο και όταν ζήτησα εκνευρισμένη από τη ρεσεψιόν να μου αλλάξουν δωμάτιο, γέλασαν μέσα στα μούτρα μου σαν να έλεγα κάτι αστείο. Εντελώς αγενές , αντιεπαγγελματικό και περιττό. Παρόλα αυτά αλλάξαμε δωμάτιο σχετικά γρήγορα κ δεν αντιμετωπίσαμε άλλα προβλήματα. Στο Τσεκ ουτ η κοπέλα που μας εξυπηρέτησε ήταν εξαιρετική. Σαν γενικό σχόλιο έχω να πω ότι δεν έχει καλή ηχομόνωση
Είχε πάρα πολύ θόρυβο και όταν ζήτησα εκνευρισμένη από τη ρεσεψιόν να μου αλλάξουν δωμάτιο, γέλασαν μέσα στα μούτρα μου σαν να έλεγα κάτι αστείο. Εντελώς αγενές , αντιεπαγγελματικό και περιττό. Παρόλα αυτά αλλάξαμε δωμάτιο σχετικά γρήγορα κ δεν αντιμετωπίσαμε άλλα προβλήματα. Στο Τσεκ ουτ η κοπέλα που μας εξυπηρέτησε ήταν εξαιρετική. Σαν γενικό σχόλιο έχω να πω ότι δεν έχει καλή ηχομόνωση
10
Katarzyna
Дата отзыва: 05 декабря 2025
Personel byl bardzo mily i kontaktowy. Wygodne łóżka i dobra lokalizacja. W pokojach było cicho. Pokoje były sprzątane codziennie.
Pokoje mogłyby przejść delikatny remont - są dość stare. Śniadania mogłyby być większe - ale mały wybór jest powszechnie spotykany w Wietnamie.
Pokoje mogłyby przejść delikatny remont - są dość stare. Śniadania mogłyby być większe - ale mały wybór jest powszechnie spotykany w Wietnamie.
10
L
Дата отзыва: 05 декабря 2025
Location, staff, comfortable bed, Breakfast, free coffee and tea
9
Suzanne
Дата отзыва: 05 декабря 2025
Friendly & helpful staff who helped us with airport transfer even packing us some breakfast as we set off early. We had great laundry service here. It was very clean, probably the cleanest I’ve stayed in Vietnam so far!
Ceilings in economy room were very low which we were not warned about but we managed ok - just double check if you are 6ft!! It was sometimes noisy as our room was close to reception area.
Ceilings in economy room were very low which we were not warned about but we managed ok - just double check if you are 6ft!! It was sometimes noisy as our room was close to reception area.
10
Lilla
Дата отзыва: 04 декабря 2025
The staff was super nice and they organized a great trip for us to Halong Bay:)
10
João
Дата отзыва: 03 декабря 2025
A simpatia dos funcionários e a localização
Nada
Nada
5
S
Дата отзыва: 03 декабря 2025
Le petit déjeuner est agréable.
L'emplacement de l'hôtel est parfait dans Hanoï.
Le tarif proposé est intéressant.
Arrivée à l'hôtel le 27 entre 8h et 9h du matin de l'aéroport. Chambre disponible qu'à partir de 14h. L'hôtesse d'accueil vient vers nous pour nous expliquer le fonctionnement de l'hôtel, wifi, petit dej etc.. Puis à notre grande surprise l'hôtesse propose à mon mari et moi d'annuler la réservation Booking contre partie nous fait une ristourne sur le prix de la chambre à régler en espèces. Nous avons répondu que ce n'était pas possible car nous étions en contrat avec Booking. Après un premier refus, l'hôtesse revient à la charge pour nous faire annuler la réservation Booking en me disant qu'elle peut nous apprendre comment faire. Mon mari et moi étions surpris de cette attitude. Nous avons enfin pû regagner notre chambre. - Chambre non insonorisée ( proche des cuisines). - Des ventilateurs extracteurs + un gros ventilateur électrique et une clim. ( gros problème de circulation d'air). (Pas de fenêtre). Sans parler du bruit qui est limite supportable. Durant la nuit nous sommes obligés de couper la ventilation donc nous dormons sans circulation d'air. Nous avons respiré beaucoup de poussière. Mon mari (180 cm) c'est cogné la tête au moins 5 fois car le plafond est bas au centre de la pièce de la chambre et dans le couloir il est tombé en arrière 1 fois. - Dans la salle de bain la douche fonctionne juste au dessus d'un spot fixé au plafond. - La porte de la chambre est désaxée. La lumière passe à travers. Nous avons demandé un changement et cela était impossible d'après l'hôtesse. J'ai pu faire des photos si vous le souhaitez. Il n'était pas indiqué que cette chambre était proche des cuisines.
Arrivée à l'hôtel le 27 entre 8h et 9h du matin de l'aéroport. Chambre disponible qu'à partir de 14h. L'hôtesse d'accueil vient vers nous pour nous expliquer le fonctionnement de l'hôtel, wifi, petit dej etc.. Puis à notre grande surprise l'hôtesse propose à mon mari et moi d'annuler la réservation Booking contre partie nous fait une ristourne sur le prix de la chambre à régler en espèces. Nous avons répondu que ce n'était pas possible car nous étions en contrat avec Booking. Après un premier refus, l'hôtesse revient à la charge pour nous faire annuler la réservation Booking en me disant qu'elle peut nous apprendre comment faire. Mon mari et moi étions surpris de cette attitude. Nous avons enfin pû regagner notre chambre. - Chambre non insonorisée ( proche des cuisines). - Des ventilateurs extracteurs + un gros ventilateur électrique et une clim. ( gros problème de circulation d'air). (Pas de fenêtre). Sans parler du bruit qui est limite supportable. Durant la nuit nous sommes obligés de couper la ventilation donc nous dormons sans circulation d'air. Nous avons respiré beaucoup de poussière. Mon mari (180 cm) c'est cogné la tête au moins 5 fois car le plafond est bas au centre de la pièce de la chambre et dans le couloir il est tombé en arrière 1 fois. - Dans la salle de bain la douche fonctionne juste au dessus d'un spot fixé au plafond. - La porte de la chambre est désaxée. La lumière passe à travers. Nous avons demandé un changement et cela était impossible d'après l'hôtesse. J'ai pu faire des photos si vous le souhaitez. Il n'était pas indiqué que cette chambre était proche des cuisines.
10
Alana
Дата отзыва: 02 декабря 2025
Staff was super friendly. Location was great and within walking distance to everywhere we wanted to go. They also had a laundry service that was wonderful and did it same day.
A little loud at night but nothing we couldn’t sleep through
A little loud at night but nothing we couldn’t sleep through
9
Karmel
Дата отзыва: 02 декабря 2025
Very good location in the old quarter of Hanoi.
Kind and helpful staff.
Good breakfast.
Clean and comfortable room.
10
Miwako
Дата отзыва: 02 декабря 2025
親切で、丁寧な対応、清潔な部屋だったので安心して滞在できました。
帰りに空港に着いてからホテルに忘れ物をしたことに気づいた際にも迅速に対応していただき、無事受け取ることができ、本当に本当に感謝しています。
また、朝ごはんがおいしかったです。フォーやオムレツ、クレープの中から選べたり、ビュッフェ形式でもパンやおかずを取ることができ、大満足でした。
10
Vladimir
Дата отзыва: 01 декабря 2025
Wir waren mit unserem Aufenthalt im Golden Rooster Hotel sehr zufrieden. Saubere Zimmer, super Lage und freundliches Personal. Alles top – klare Empfehlung!
Schöne Grüße
Vladimir
10
Alberto
Дата отзыва: 29 ноября 2025
Todo
Podrían hacer el check in un poco antes
Podrían hacer el check in un poco antes
10
Christina
Дата отзыва: 26 ноября 2025
Η τοποθεσία και η σχέση ποιότητας-τιμής
Έχει αρκετό θόρυβο (σε αυτό φταίνε αρκετά οι πελάτες αλλά σίγουρα χρειάζεται λίγη δουλειά αναφορικά με την ηχομόνωση), ζητήσαμε αλλαγή δωματίου όπου ο έγινε άμεσα.
Έχει αρκετό θόρυβο (σε αυτό φταίνε αρκετά οι πελάτες αλλά σίγουρα χρειάζεται λίγη δουλειά αναφορικά με την ηχομόνωση), ζητήσαμε αλλαγή δωματίου όπου ο έγινε άμεσα.
8
Rhodelyn
Дата отзыва: 25 ноября 2025
Breakfast is nice, room are just nice for a night stay it's comfy, location nearby night market facilities.
Internet
Internet
10
Lilla
Дата отзыва: 25 ноября 2025
The location is great, right at the center and the staff is super helpful and nice.
8
Alexandreagostinho
Дата отзыва: 25 ноября 2025
Staff were super nice, friendly and provided really useful information! Rooms were comfortable and clean, and good breakfast.
9
Aglaia
Дата отзыва: 25 ноября 2025
Η εξυπηρέτηση ήταν άριστη. Ευγένεια και πολύ καλή διάθεση.Τα δωμάτια ήταν αρκετά καλά σε σχέση με την τιμή και τα standards του Βιετνάμ. Θα το πρότεινα για διαμονή!!
Το μόνο που θα ήθελα παραπανω ειναι περισσότερες ευρωπαϊκές επιλογές στο πρωινό.
Το μόνο που θα ήθελα παραπανω ειναι περισσότερες ευρωπαϊκές επιλογές στο πρωινό.
9
Aglaia
Дата отзыва: 25 ноября 2025
Η εξυπηρέτηση ήταν άριστη. Ευγένεια και πολύ καλή διάθεση.Τα δωμάτια ήταν αρκετά καλά σε σχέση με την τιμή και τα standards του Βιετνάμ.
Το μόνο που θα ήθελα παραπανω ειναι περισσότερες ευρωπαϊκές επιλογές στο πρωινό αν και σε σχέση με άλλα ξενοδοχεία που πήγαμε αυτό είχε κάποιες επιλογές. Θα το πρότεινα για διαμονή!!
Το μόνο που θα ήθελα παραπανω ειναι περισσότερες ευρωπαϊκές επιλογές στο πρωινό αν και σε σχέση με άλλα ξενοδοχεία που πήγαμε αυτό είχε κάποιες επιλογές. Θα το πρότεινα για διαμονή!!
7
Guezou
Дата отзыва: 24 ноября 2025
Confortable.
Mauvaise odeur et pas de fenêtre.
Mauvaise odeur et pas de fenêtre.
9
Larissa
Дата отзыва: 24 ноября 2025
We had a great experience at this hotel. The room was clean and the bed very comfy. Location was fantastic. Best was the service from the staff. They were very nice and provided us with lots of information, even for cities we were visiting after Hanoi!
10
James
Дата отзыва: 23 ноября 2025
The room was clean and comfortable, the breakfast was delicious, but the best part of the stay was how helpful the staff were. When we checked in, Linda enquired about our onward travel and found out we'd booked a bus from a generic pickup location. She quickly called up the company and arranged for them to pick us up from the hotel instead which was great. She gave us great recommendations for Hanoi and also Ninh Bình which she knew a lot about. If/when I visit Hanoi again, I will be coming back here to stay!
Nothing
Nothing
10
O
Дата отзыва: 22 ноября 2025
It’s was in a great location about a 10 minute walk to the lake and really clean rooms and friendly staff
Nothing I think it was perfect for the night in Hanoi
Nothing I think it was perfect for the night in Hanoi
10
Morgane
Дата отзыва: 22 ноября 2025
Our stay at this hotel was wonderful, largely thanks to the staff, who truly go above and beyond to ensure you feel comfortable and enjoy every moment of your experience. The breakfast buffet is charming, with a lovely selection that includes everything you need to start your day perfectly in Hanoi.
10
Sok
Дата отзыва: 22 ноября 2025
Everything + the hospitality was amazing. Would definitely come back here
8
Matteo
Дата отзыва: 22 ноября 2025
Posizione
Le foto delle stanze sono eccessivamente ritoccate e non corrispondono alla realtà. Si crea una falsa aspettativa che poi non viene mantenuta. Stanza non finestrata (andrebbe specificato nella descrizione)se non per una piccola apertura su un cavedio cieco dal quale salgono gli odori della cucina sottostante. Andrebbe sostituita e resa più ermetica per evitare agli odori di entrare. Insonorizzazione della stanza molto scarsa
Le foto delle stanze sono eccessivamente ritoccate e non corrispondono alla realtà. Si crea una falsa aspettativa che poi non viene mantenuta. Stanza non finestrata (andrebbe specificato nella descrizione)se non per una piccola apertura su un cavedio cieco dal quale salgono gli odori della cucina sottostante. Andrebbe sostituita e resa più ermetica per evitare agli odori di entrare. Insonorizzazione della stanza molto scarsa
10
Julia
Дата отзыва: 21 ноября 2025
We only stayed here for one night after arriving in
Vietnam and leaving for Sapa the next day. This hotel is perfectly located in the Old Quarter. The staff are very friendly and took good care of us. Even after some taxi issues, they went out of their way to help us get new taxis sorted. Great value for money.
10
Shana
Дата отзыва: 21 ноября 2025
We had a wonderful stay at this hotel. Everything was completely in order and the location was perfect—close to everything we needed. The woman at the reception was extremely helpful and assisted us with all our questions. Her warm welcome and attentive service made our stay even better. Highly recommended!
Nothing
Nothing
9
Sabrine
Дата отзыва: 20 ноября 2025
Super reichhaltiges Frühstück. Sehr freundliches Personal und bemüht, bei allen Fragen zu helfen. Die Lage ist super für jegliche Unternehmungen.
Dusche ist toll.
Flughafentransfer kann bei Bedarf dazu gebucht werden. Würde wieder buchen.
Zimmer etwas klein für 2 Personen.
Zimmer etwas klein für 2 Personen.
10
Aneta
Дата отзыва: 19 ноября 2025
Wspaniała obsługa- wszyscy byli bardzo mili i pomocni :) pierwszego dnia dostaliśmy cenne wskazówki odnośnie zwiedzania miasta i restauracji wartych uwagi. Hotel oferuje transfer do innych miast oraz wycieczki - my skorzystaliśmy z transportu do Ninh Binh pod sam hotel w dobrej cenie. Zupa z makaronem na śniadanie wyśmienita :)
Dostęp do tarasu, z którego można obserwować ulice Hanoi :)
Wszystko było super :)
Wszystko było super :)
9
Dight
Дата отзыва: 19 ноября 2025
Central
Clean
Friendly staff
Shower not very powerful
Shower not very powerful
9
Doris
Дата отзыва: 19 ноября 2025
Super Lage, das Personal ist sehr hilfsbereit. Gutes Frühstück, sehr feiner Kaffee
10
Claudio
Дата отзыва: 19 ноября 2025
Abbiamo soggiornato 3 notti. Struttura pulita, staff disponibile. Buona colazione. Posizione centrale.
9
Giulia
Дата отзыва: 18 ноября 2025
Il personale è gentilissimo, sempre pronto a soddisfare ogni richiesta al massimo.
Stanze pulite e buona colazione.
Lo consigliamo vivamente.
//
//
10
Claudio
Дата отзыва: 18 ноября 2025
Posizione centrale, camere pulite, colazione buona con dolce e salato. Staff gentilissimo e disponibile.
Nulla
Nulla
10
Jan
Дата отзыва: 18 ноября 2025
Das Personal war sehr freundlich, vor allem Linda, die sich um die ganzen Ausflüge gekümmert und diese für mich gebucht hat. Das Zimmer war sehr sauber und auch groß genug für einen sehr angenehmen Aufenthalt. Mein Zimmer lag innen, also nur ein kleines Fenster nach innen gerichtet. Der Vorteil. Es ist sehr leise. Bett war äußerst bequem. Frühstück absolut in Ordnung und empfehlenswert vor den Touren ;) In nächster Umgebung gibt es einen kleinen Supermarkt, viele Cafés und Restaurants sowie Geschäfte aller Art. Lage damit ebenfalls prima.
Nichts
Nichts
8
Caro
Дата отзыва: 18 ноября 2025
Gute, zentrale Lage. Schönes Foyer. Freundliches, kompetentes Personal, dass gern behilflich ist.
Das täglich wechselnde Frühstück (inbegriffen) war sehr lecker und frisch. Es steht immer Tee und Kaffee zur Verfügung.
Wackelkontakt in der Stromversorgung (Einsteckkarte), die bei kleinster Belastung (2 Handies am Strom plus Licht anschalten oder auch Fön anschlalten raussprang (Spannungsschwankungen -Haare fönen war deshalb leider nicht möglich). Zimmer ohne Fenster bzw. nur zum Wohnflut - dieses konnte leider nicht verschlossen werden, da defekt. Wasserdruck sehr niedrig. Sehr laut, bitte Ohrstöpsel einstecken. Die Vorteile überwiegen. Wenn die Mängel beseitigt werden, würden wir wieder kommen.
Wackelkontakt in der Stromversorgung (Einsteckkarte), die bei kleinster Belastung (2 Handies am Strom plus Licht anschalten oder auch Fön anschlalten raussprang (Spannungsschwankungen -Haare fönen war deshalb leider nicht möglich). Zimmer ohne Fenster bzw. nur zum Wohnflut - dieses konnte leider nicht verschlossen werden, da defekt. Wasserdruck sehr niedrig. Sehr laut, bitte Ohrstöpsel einstecken. Die Vorteile überwiegen. Wenn die Mängel beseitigt werden, würden wir wieder kommen.
8
Lukasz
Дата отзыва: 16 ноября 2025
Great location, friendly staff, luggage storage option, clean
Breakfast was very basic and not as good as other similarly priced hotels offer in Old Quarter
Breakfast was very basic and not as good as other similarly priced hotels offer in Old Quarter
8
Pascal
Дата отзыва: 16 ноября 2025
La situation au cœur du vieux quartier de Hanoi
Une grande chambre supérieure côté rue
L’accueil et les conseils de Linda
Ras
Ras
9
Jakub
Дата отзыва: 15 ноября 2025
Pyszne, obfite, różnorodne śniadanie, wygodne duże łóżko, przemiła obsługa, dobra lokalizacja, genialny stosunek jakości do ceny, pozwolono nam zostawić bagaże po wymeldowaniu i zaproponowano prysznic przed podróżą busem dalej, mega miło!
Mogłoby być trochę czyściej, pokój wygląda trochę gorzej niż na zdjęciach, sufit jest dość nisko, idzie się do niego wąskim, niskim korytarzem
Mogłoby być trochę czyściej, pokój wygląda trochę gorzej niż na zdjęciach, sufit jest dość nisko, idzie się do niego wąskim, niskim korytarzem
8
G
Дата отзыва: 14 ноября 2025
L’emplacement est vraiment idéal, le personnel est très gentil, nous avons eu beaucoup de recommandations d’activités, restaurants à faire sur Hanoi
Nous avons pris un lit double. Il s’agissait en fait de 2 lits simples collés entre eux. Il y’avait donc un petit trou entre les deux matelas. Ce n’était pas très agréable
Nous avons pris un lit double. Il s’agissait en fait de 2 lits simples collés entre eux. Il y’avait donc un petit trou entre les deux matelas. Ce n’était pas très agréable
10
Manca
Дата отзыва: 13 ноября 2025
the beds are really comfortable, clean, calm place to sleep and the staff is amazing.
8
Tobias
Дата отзыва: 13 ноября 2025
Preis, Sauberkeit, Lage und freundliche Angestellte
Tiefes Zimmer ohne Fenster , kein Duschvorhang
Tiefes Zimmer ohne Fenster , kein Duschvorhang
10
Jorjiana
Дата отзыва: 12 ноября 2025
Really great location and super friendly and helpful staff
8
Rhodelyn
Дата отзыва: 12 ноября 2025
Our accommodation was deemed cost-effective; however, our stay was limited to a single night, precluding a comprehensive evaluation. The breakfast offered was comfortable, and the location is conveniently situated within walking distance of the nearby night markets and attractions.
The hotel lacked a designated drop-off point, which caused some inconvenience, and I was also unable to connect to their Wi-Fi network, making it difficult to stay connected during my stay. 😅
The hotel lacked a designated drop-off point, which caused some inconvenience, and I was also unable to connect to their Wi-Fi network, making it difficult to stay connected during my stay. 😅
8
Paul
Дата отзыва: 12 ноября 2025
The staff was outstanding. Location was very good.
Some of the other guests on one night were very loud. Maybe remind guests about quiet hours.
Some of the other guests on one night were very loud. Maybe remind guests about quiet hours.
9
Gattas
Дата отзыва: 11 ноября 2025
La ubicación fue muy buena! Junto con el personal y el desayuno
10
Suvalko
Дата отзыва: 11 ноября 2025
Location and staff were amazing!
A little bit noisey but not fault of the staff!
A little bit noisey but not fault of the staff!
9
Yon
Дата отзыва: 11 ноября 2025
Très bon accueil et prévenance de l'ensemble du personnel.Linda à été d'une gentillesse remarquable pour nous assister dans nos projets de voyages autour de Hanoï. Très bon emplacement de l'hôtel pour visiter le centre historique de Hanoï
9
Virginia
Дата отзыва: 10 ноября 2025
Everything
Was not inform in website that the penthouse 2 bedroom suite needs stair climbing. But the staff immediately move us to a floor with elevator when our elderly companions who took the penthouse suite complain about the steep stairs
Was not inform in website that the penthouse 2 bedroom suite needs stair climbing. But the staff immediately move us to a floor with elevator when our elderly companions who took the penthouse suite complain about the steep stairs
10
Alexandra
Дата отзыва: 09 ноября 2025
La amilidad de la recepcionista “Linda”, fue lo maximo, nos dio un mapa y nos ubico bien en la ciudad. Aparte nos dieron desayuno para llevar porque el vuelo era a las 5 am
Que era bajito y la ducha no estaba dividida entre WC y la ducha y se mojaba todo
Que era bajito y la ducha no estaba dividida entre WC y la ducha y se mojaba todo
10
Maxime
Дата отзыва: 09 ноября 2025
Nous avons passé un merveilleux séjour dans cet hôtel. Les chambres communicantes étaient parfaites, confortables et propre. Le staff était aux petits soins.
Nous reviendrons.
10
Christopher
Дата отзыва: 07 ноября 2025
Everything was amazing from the staff to the extremely comfortable beds, I will most definitely book again when back in Hanoi
Nothing 😊
Nothing 😊
10
Jonathon
Дата отзыва: 05 ноября 2025
Fantastic location and staff were very helpful
Everything was great
Everything was great
10
Magalie
Дата отзыва: 04 ноября 2025
L’emplacement, le staff, la double chambre, la gentillesse
Un peu dans son jus un rafraîchissement ne ferait pas de mal.
Un peu dans son jus un rafraîchissement ne ferait pas de mal.
8
Kerstin
Дата отзыва: 04 ноября 2025
Die Lage des Hotels ist top, nah an vielen touristischen Spots. Das Personal ist freundlich und hilfsbereit. Unser Zimmer war schön und sauber und das sehr große Bett bequem.
Die Zimmer sind etwas hellhörig, besonders zum Flur hin.
Die Zimmer sind etwas hellhörig, besonders zum Flur hin.
9
Carolina
Дата отзыва: 04 ноября 2025
A localização e hospitalidade foram os pontos altos.
Staff super atencioso.
-
-
7
David
Дата отзыва: 02 ноября 2025
El trato es excepcional
Las instalaciones están algo anticuadas por poner alguna pega, pero se está cómodo.
Las instalaciones están algo anticuadas por poner alguna pega, pero se está cómodo.
9
Melissa
Дата отзыва: 01 ноября 2025
Great location and very friendly accommodating staff
A little dated
A little dated
10
Alfred
Дата отзыва: 01 ноября 2025
Great location and friendly staff really helped to find stuff for us to do
N/a
N/a
10
Amalia
Дата отзыва: 31 октября 2025
Super beliggenhet. Kvalitet står ift. prisen. Topp score ift. tilbud.
Vi hadde et problem med romdøren vår som gjorde at det kom en del lyd inn på rommet. Noe begrenset frokost utvalg.
Vi hadde et problem med romdøren vår som gjorde at det kom en del lyd inn på rommet. Noe begrenset frokost utvalg.
10
Donna
Дата отзыва: 30 октября 2025
Friendly staff, good location. Nice size room, clean
10
Serena
Дата отзыва: 26 октября 2025
struttura carina e centrale, colazione e pulizia delle camere ottima e soprattutto personale gentilissimo e accogliente che da molti punti in più alla struttura.
Linda ci ha accolto col sorriso, dandoci tutte le informazioni utili al soggiorno. Anche Trung e gli altri ragazzi dello staff sono stati sempre gentilissimi e disponibili rendendo il soggiorno veramente piacevole
niente
niente
10
Ronald
Дата отзыва: 26 октября 2025
Quiet little oasis to get out of the hustle and bustle of Hanoi city. Great location in the old quarter. The staff is super sweet and looked after your every need. Clean facilities and comfortable bed. I would recommend the Golden Rooster
Happy with everything
Happy with everything
10
Lê
Дата отзыва: 25 октября 2025
Great stay!!
I stayed there for 1 night only, the room is so good, clean and comfortable. Staffs at reception are so friendly, attentive, especially Mr Van
I would definitely comeback next time
nothing to complain
nothing to complain
10
Veronica
Дата отзыва: 25 октября 2025
Location is in the heart of Old Quarter. Everything is walking distance about 15minutes. Room was spacious but might be difficult for people taller than 6 foot hahaha.
Parking space could be improved for drop off/pick up since its a busy street. Especially for bigger groups. Only one elevator so be aware of that.
Parking space could be improved for drop off/pick up since its a busy street. Especially for bigger groups. Only one elevator so be aware of that.
10
Manon
Дата отзыва: 25 октября 2025
Tout était super
Je recommande fortement cette hôtel😊
Rien
Rien
10
Yoon
Дата отзыва: 24 октября 2025
the location was amazing being right near everything and staff were excellent. breakfast was a decent variety.
10
Zak
Дата отзыва: 23 октября 2025
Very clean and helpful staff.
Friendly and approachable
10
Carrie
Дата отзыва: 23 октября 2025
The hotel is perfectly situated for exploring the old quarter. The staff are extremely friendly and helpful which is what makes this hotel. Room was spotless and good value for money. You can book tours through the hotel I would recommend this before you book others it just makes your stay so much more easier.
10
Lgaresp
Дата отзыва: 23 октября 2025
Our stay in Golden Rooster was great!
The hitel It is in the center and very close to places to eat and shops and very central to visit the main attractions of the city on foot. The staff treated us wonderfully. They greeted us with fresh, clean towels to refresh us upon arriving from our trip, coffee and tea, and a map with recommendations for our stay.
We were upgraded to a superior room at no extra cost due to availability, which was a great touch.
The breakfast is also great, they have many options and also a small menu where you can order an omelet, scrambled eggs or pancakes, super complete.
All things was good for us.
All things was good for us.
10
Jonathan
Дата отзыва: 23 октября 2025
Great service, friendly staff. Overall recommend staying here
Nothing, can’t complain about anything
Nothing, can’t complain about anything
10
Lgaresp
Дата отзыва: 23 октября 2025
Me gustó mucho el trato recibido por parte de los trabajadores del hotel, hemos tenido que quedarnos en Hanoi dos noches y volvimos a repetir en este hotel por lo acogedor que fue, y la buena estancia que tuvimos, nos recibieron con bebidas y toallas congeladas para refrescar nuestra llegada a la ciudad.
En cuanto al establecimiento las habitaciones están muy bien y muy nuevas y las camas son muy cómodas y se descansa estupendamente en dicho sitio. Sí volviésemos a Hanoi volveríamos a quedarnos aquí.
10
Jessie
Дата отзыва: 22 октября 2025
We really enjoyed the location of this property and the staff have been very accommodating and lovely, they have made our stay even better.
7
Justin
Дата отзыва: 22 октября 2025
The staff were wonderful and the hotel was amazing value and has a great location. Their organised welcome with a factsheet was really helpful. Good sized room, but maybe a little dated. Linda in the reception was very helpful, knowledgeable, professional and welcoming.
The breakfast was very limited and items weren't that warm. Other hotels in Hanoi do a better job. Strange that it was set up in the lobby of the hotel.
The breakfast was very limited and items weren't that warm. Other hotels in Hanoi do a better job. Strange that it was set up in the lobby of the hotel.
10
Hamalys
Дата отзыва: 22 октября 2025
Le personnel est très présentet agréable pour nous conseiller.
Le ménage est fait tous les jours.
L'emplacement est idéal dans le vieux Hanoï
Le petit déjeuner mérite une petite amélioration même si il est très correct
Le petit déjeuner mérite une petite amélioration même si il est très correct
10
Mei
Дата отзыва: 22 октября 2025
Staff are very friendly and helpful.
Low ceiling and no windows.
Low ceiling and no windows.
1
C
Дата отзыва: 21 октября 2025
我個人的住宿資料被外洩，有人透過WhatsApp叫我留下信用卡卡號才能確認保留訂房，他們試圖盜刷我的卡片。我在Booking訂過很多次，所以有感覺不對勁就沒有進行連結留下信用卡資料的動作。
我不明白這問題出在哪裡？
10
Annelise
Дата отзыва: 19 октября 2025
This hotel was in a great central location. They gave us a free upgrade, even for our 1 night stay. Emma was lovely! So insightful and gave us all the information we needed to enjoy Vietnam to the fullest.
7
Jan
Дата отзыва: 19 октября 2025
best location and the staff are really the best in all aspects'
the aircon in room 703 was not doing its job. also the toilet in both rooms are too high.
the aircon in room 703 was not doing its job. also the toilet in both rooms are too high.
10
Miriam
Дата отзыва: 17 октября 2025
Personal súper amable. En el checkout te guardan el equipaje y te facilitan para que te duches (según me han comentado; pendiente verificar). En el desayuno hacen al momento tortilla, huevos revueltos, etc.
Un poco más de variedad continental en el desayuno.
Un poco más de variedad continental en el desayuno.
10
Frédéric
Дата отзыва: 15 октября 2025
Je suis très content d'avoir trouvé cet hôtel, il est parfait et très propre , le personnel aux petits soins , c' est comme une pension de famille , la chambre familiale est très bien pour un couple et 2 enfants , toute satisfaction , Frédéric et sa famille.
Moi je n'ai rien à redire.
Moi je n'ai rien à redire.
7
Marina
Дата отзыва: 15 октября 2025
La chica que gestiona las excursiones me pareció muy competente. Nos organizaron un traslado muy cómodo
Otro hotel en Vietnam con fotos retocadas. Teníamos una ventana minúscula de 25 cm. Cuando llegamos a hacer el check in después de una dura excursión los empleados nos dieron una chapa con todas las excursiones y cosas que ofrecían totalmente fuera de lugar ya que llegamos a las once de la noche y estábamos muy cansados.
Otro hotel en Vietnam con fotos retocadas. Teníamos una ventana minúscula de 25 cm. Cuando llegamos a hacer el check in después de una dura excursión los empleados nos dieron una chapa con todas las excursiones y cosas que ofrecían totalmente fuera de lugar ya que llegamos a las once de la noche y estábamos muy cansados.
10
Lars
Дата отзыва: 14 октября 2025
Zentrale Lage. Sehr freundliches und hilfsbereites Personal. Bequeme Betten.
Relativ hellhörig
Relativ hellhörig
7
Bart
Дата отзыва: 13 октября 2025
Het personeel is ontzettend vriendelijk en gastvrij en willen overal mee helpen en in voorzien. De locatie is ook echt geweldig, je loopt zo het old quarter in. Het bed was comfortabel.
De douche was alleen koud en de kamer was niet fris. Ook zijn de kamers erg gehorig.
De douche was alleen koud en de kamer was niet fris. Ook zijn de kamers erg gehorig.
10
Binh
Дата отзыва: 13 октября 2025
Nhân viên sảnh rất nhiệt tình
Các thiết bị điều hoà, vòi sen nước nóng hoạt động tốt
Với tiêu chuẩn của khách âu nên thay khăn tắm ( sờn bung ở các đầu, ráp khô khi lau người ) Mầu ga đã ngả màu
Với tiêu chuẩn của khách âu nên thay khăn tắm ( sờn bung ở các đầu, ráp khô khi lau người ) Mầu ga đã ngả màu
10
Laura
Дата отзыва: 13 октября 2025
Lo staff è perfetto! Disponibilissimi, pronti ad aiutarti e gentilissimi.
La stanza era molto bella e pulita, avevamo anche un piccolo balconcino.
Zona perfetta
Andava tutto bene
Andava tutto bene
8
Guangfeng
Дата отзыва: 11 октября 2025
最满意的是服务， 一进门，就有人服务员帮忙推行李， 离开的时候也是一样。
早餐很简单， 也很快就没有了， 但是服务员还会主动问要不要加煎蛋/煮蛋
距离一些景点非常近
花洒不是很好， 但可以忽略不计
花洒不是很好， 但可以忽略不计
4
June
Дата отзыва: 11 октября 2025
I would say staff most of the staff are very helpful and nice .However the lady from reception was action so different after they receive the complaints from us. Apart from staff room was dusty, towel are dirty, drain are block and the worst things was cockroach in the room.
You travel to another country and the room is dusty towel are dirty, drain are block and the worst things was cockroach in the room how can i like the hotel. We couldn't sleep and scratching a lot due to the dust and mold in sheet and towel. The ceiling height was below average, which affected the overall comfort.
You travel to another country and the room is dusty towel are dirty, drain are block and the worst things was cockroach in the room how can i like the hotel. We couldn't sleep and scratching a lot due to the dust and mold in sheet and towel. The ceiling height was below average, which affected the overall comfort.
10
Merel
Дата отзыва: 10 октября 2025
Ontzettend fijne ligging. Schone kamer en vriendelijk personeel.
Geen opmerkingen.
Geen opmerkingen.
10
Helen
Дата отзыва: 10 октября 2025
They recommended the best Lan Ha Bay tour. Nothing was to much trouble.
The flashing light outside room woke me up.
The flashing light outside room woke me up.
10
Madeleine
Дата отзыва: 10 октября 2025
Very friendly and helpful staff
No window in room
No window in room
7
Barnola
Дата отзыва: 09 октября 2025
La ubicación, el personal y el desayuno
En vez de darnos 2 habitaciones, dijeron que nos daban una suit, la dicha suit estaba el 7 piso, el ascensor quedaba en el 6 piso, y el techo era bajo para llegar a la suit, no muy comodo el acceso, para subir las maletas. Tenia terraza y las habitaciones se comunicaban por un pasillo interior. En el baño principal, el inodoro estaba en una peana, y habia que subirse en un taburete bajo para sentarse, muy incomodoce que el precio no corresponda para mi opinión, ya que baja la categoria.
En vez de darnos 2 habitaciones, dijeron que nos daban una suit, la dicha suit estaba el 7 piso, el ascensor quedaba en el 6 piso, y el techo era bajo para llegar a la suit, no muy comodo el acceso, para subir las maletas. Tenia terraza y las habitaciones se comunicaban por un pasillo interior. En el baño principal, el inodoro estaba en una peana, y habia que subirse en un taburete bajo para sentarse, muy incomodoce que el precio no corresponda para mi opinión, ya que baja la categoria.
10
Kristine
Дата отзыва: 09 октября 2025
the staff were friendly and the facilities were complete
none
none
9
Kaoyen
Дата отзыва: 08 октября 2025
服務人員的態度良好。
可以提前寄放行李，推薦當地行程，推薦按摩店還提供優惠折扣，早餐口味不錯，還可單點河粉和蛋料理。
這次預定連通房，有一個大景大陽台。 但其中大床房空間略小，廁所馬桶很高必須踩它附的小凳子才能坐上去。馬桶很不穩很危險，洗澡水忽冷忽熱。 因為設施缺點，櫃台很努力想補救，提供換房型和折扣，強烈建議避開連通房的房型，應該仍有不錯的住宿體驗。
這次預定連通房，有一個大景大陽台。 但其中大床房空間略小，廁所馬桶很高必須踩它附的小凳子才能坐上去。馬桶很不穩很危險，洗澡水忽冷忽熱。 因為設施缺點，櫃台很努力想補救，提供換房型和折扣，強烈建議避開連通房的房型，應該仍有不錯的住宿體驗。
10
J
Дата отзыва: 07 октября 2025
The hotel is delicious and The staff really cute. They helped us a lot.
10
Speirs
Дата отзыва: 07 октября 2025
The beds were soooooo comfortable
And the staff were expectional!
The roof was a bit small but other than that it was a lovely stay
The roof was a bit small but other than that it was a lovely stay
6
Jakub
Дата отзыва: 07 октября 2025
Pokój był bardzo duży, było czysto. Obsługa była miła i pomocna. Śniadanie było dobre.
- W prysznicu w łazience nie da się w pełni zamknąć kabiny bo blokuje się o mocowanie rolety. - Na całej szerokości łazienki jest okno na pokój. Jest tam teoretycznie roleta, ale kiedy w łazience zapalone jest światło to wszystko przez nią widać. - Kiedy wyjeżdżaliśmy obsługa zaproponowała nam zniżkę na transfer lotniskowy w zamian za wystawienie oceny 10 na booking.com. Mocno poddaje to w wątpliwość wiarygodność tej oceny. - Stosunek ceny do jakości
- W prysznicu w łazience nie da się w pełni zamknąć kabiny bo blokuje się o mocowanie rolety. - Na całej szerokości łazienki jest okno na pokój. Jest tam teoretycznie roleta, ale kiedy w łazience zapalone jest światło to wszystko przez nią widać. - Kiedy wyjeżdżaliśmy obsługa zaproponowała nam zniżkę na transfer lotniskowy w zamian za wystawienie oceny 10 na booking.com. Mocno poddaje to w wątpliwość wiarygodność tej oceny. - Stosunek ceny do jakości
8
Jonathan
Дата отзыва: 04 октября 2025
El personal del alojamiento es muy amable y siempre intenta ayudarte.
El techo de la habitación, en algunas partes, era muy bajo (1,60-1,65 metros aproximadamente).
El techo de la habitación, en algunas partes, era muy bajo (1,60-1,65 metros aproximadamente).
10
Hanna
Дата отзыва: 04 октября 2025
The staff was exceptionally friendly - we can totally recommend staying there!
9
Leonor
Дата отзыва: 03 октября 2025
Super nice staff really. Very good WiFi also.
Not their fault, but our room, despite being on the opposite side of the busy street, was still quite noisy: as of 7am you could hear all the kitchen team start working.....
Not their fault, but our room, despite being on the opposite side of the busy street, was still quite noisy: as of 7am you could hear all the kitchen team start working.....
10
Soham
Дата отзыва: 02 октября 2025
The staff were incredible.
Emma, Lom, Duke, and everyone else were just brilliant!
9
Rosie
Дата отзыва: 02 октября 2025
Good location, friendly staff. We stayed in the 2 room apartment upstairs and we had a massive balcony which was really nice. Breakfast was nice and varied, with eggs, vegetables ect
I wish one of the bathrooms had a shower curtain or screen
I wish one of the bathrooms had a shower curtain or screen
10
Megalicious
Дата отзыва: 27 сентября 2025
Staff are lovely and helpful. Helped us get our airport taxi all booked.
Nil!
Nil!
10
Ryoko
Дата отзыва: 26 сентября 2025
The location is excellent and very convenient for getting around.
The staff were extremely kind and always greeted us with a smile.
As a side note, there are local eateries nearby that open early in the morning – I highly recommend going out for a bowl of pho.
立地がよく、観光にも移動にもとても便利でした。
スタッフの方々はとても親切で、いつも笑顔で対応してくれました。
余談ですが、近隣には早朝から営業しているローカルの食堂があり、フォーを食べに行くのもおすすめです。
7
Prijal
Дата отзыва: 26 сентября 2025
Easy access to the city.
Staff are welcoming and helpful.
Some rooms don’t have a proper window but that’s just how the hotel has been built due to limited spaces I believe.
Some rooms don’t have a proper window but that’s just how the hotel has been built due to limited spaces I believe.
10
R
Дата отзыва: 25 сентября 2025
Me ha gustado muchisimo. Nos han ayudado en todo, volvera a repetir.
Nada
Nada
10
Maren
Дата отзыва: 25 сентября 2025
Die Hotelmitarbeiter haben uns extrem bei allem geholfen. Wir haven noch nie einen solchen aufrichtigen und herzlichen Service erlebt. Zum Beispiel haben Sie mit unserem nächsten Hotel abgeklärt, dass wir die Reisedaten ändern und uns den Transfer organisiert. Vor allem die schöne und liebe Mitarbeiterin Linda hat das ganz toll gemacht. So ein herzlicher und netter Mensch. Wir können dieses Hotel wirklich jedem wärmsten an Herz legen.
10
A
Дата отзыва: 23 сентября 2025
スタッフの方がとても優しく、心地よく滞在できました。
特に朝食は口コミ以上に美味しくて感動しました。
立地も良く、とても便利でした。
人気のお宿である理由がよくわかりました。
またぜひ利用したいです！
なし
なし
9
Rona
Дата отзыва: 23 сентября 2025
Location is great!
The room was super clean and comfortable.
The staff was very helpful and friendly, they even offered us to storage our luggages for a few days no commitments and no extra money!
The rooms are not suitable for tall people.. the breakfast wasn’t that good
The rooms are not suitable for tall people.. the breakfast wasn’t that good
8
Jennifer
Дата отзыва: 21 сентября 2025
Fantastic staff. Lots of help and advice. Great self service breakfast. Central and easy to get to many places.
Just remember the economy room has low ceilling and no windows but it is big.
Just remember the economy room has low ceilling and no windows but it is big.
10
Sarit
Дата отзыва: 21 сентября 2025
חדר נעים ונקי, מיקום מרכזי, צוות אדיב!
מיטות נוחות מאוד
10
Laeticia
Дата отзыва: 19 сентября 2025
Personnel très accueillant, chambre sans fenêtre mais du coup très calme (pas le bruit de la rue), propreté, bon emplacement
10
Shiv271
Дата отзыва: 19 сентября 2025
Its centrally located, train street, lake, shopping street everything is in walking distance.
10
M
Дата отзыва: 19 сентября 2025
The staff was very helpful & friendly. They make you feel welcome the moment you step into the hotel. You are given a welcome drink & your bags will be sent to your room by the staff. Emma is the best front desk staff that I had ever met as she provided helpful information & assistance during my stay. The hotel also provided transportation & tour services if you need one. I've booked a family room with balcony & the room is very spacious & clean for 4 person.
For muslim traveller Kachi Kitchen is just 400m away for halal food. The location is also superb as it is right at the heart of Hanoi Old Town.
None
None
10
Anouk
Дата отзыва: 18 сентября 2025
Really nice people and we got a free upgrade
10
Sandra
Дата отзыва: 18 сентября 2025
Hotel muy céntrico y con un personal que facilita muchísimo la estancia. Son súper amables!
Quizás el desayuno podría ser más amplio con algo de zumos o variedad de fruta así como añadir algo de fiambre o embutido
Quizás el desayuno podría ser más amplio con algo de zumos o variedad de fruta así como añadir algo de fiambre o embutido
8
Veronica
Дата отзыва: 18 сентября 2025
L’atenció de la noia de recepció: ens va ajudar molt amb el contacte del conductor del dia següent. Gràcies a ella vam resoldre el problema. També ens van oferir una habitació superior i més amplia ja que tenien disponibilitat.
L’esmorzar era correcte.
El tracte de tot el personal va ser molt amable.
L’habitació estava molt bé. El llit comode.
Se sentien les motos al matí, estaria bé una mica més d’insonorització. Algunes instal·lacions del hotel estan per acabar i fan un efecte com de deixat o descuidat.
Se sentien les motos al matí, estaria bé una mica més d’insonorització. Algunes instal·lacions del hotel estan per acabar i fan un efecte com de deixat o descuidat.
10
Emilia98
Дата отзыва: 16 сентября 2025
- staff was very friendly. When we checked in, they gave us welcome drinks and a guide with the best restaurants and what to see in the city
- they have a section for snacks, tea, and coffee available for the guests for free throughout the day
- breakfast selection was good, but it does cater more towards asian taste
- room is nice and clean
- hotel location is perfect and central. Many good restaurants, mini markets, coin laundry, etc around
- the room has a low ceiling, so for tall people 185cm and above, it might be a bit difficult - we had to wait 30 minutes for our room to be ready despite us checking in after the check in time - due to the location which is close to traffic, some rooms might receive more noise in the morning
- the room has a low ceiling, so for tall people 185cm and above, it might be a bit difficult - we had to wait 30 minutes for our room to be ready despite us checking in after the check in time - due to the location which is close to traffic, some rooms might receive more noise in the morning
10
Daan
Дата отзыва: 16 сентября 2025
Location was in the old quarter, so it was close to all to great spots! We missed our flight and needed a last minute change of our reservation. They helped us perfectly, changed our reservation and even helped us get a different hotel for the last night because their hotel was full. Linda even got a grap taxi arranged for us. Very nice staff and great breakfast options! We were very happy with their service. Only notice is that the economy room ceilings are quite low but they mentioned it aswell.
10
Yuval
Дата отзыва: 14 сентября 2025
Wow the hotel was amazing!
Great location in the old city, the most nice stuff, nice breakfast, clean and comfortable.
A little bit noisy but we had great staying, definitely will come back !
Nothing
Nothing
8
Daphne
Дата отзыва: 12 сентября 2025
Centraal gelegen hotel
Niet zo’n uitgebreid ontbijt
Niet zo’n uitgebreid ontbijt
10
Kimberly
Дата отзыва: 12 сентября 2025
Excellent Service! I would like to commend these lovely people — Emma, Van, and Linda
I highly recommend this hotel at old quarter.
-with welcome drink
-staffs are very courteous, polite, helpful and caring
-beside a milk tea shop : dodo something
-near to a coffee shop : once coffee x living
-near train street : 8-10mins away
-food streets near by : eat like local
-near to a Michelin restaurant : we havent tried it but it looks nice
-few steps to circle K : try their iced milo its always sold out but it feels nostalgic (millennial Kiddos in Ph knows)
-few steps from a spa : Non La Spa - highly recommend their hair spa
Nothing. Note: economy rooms are for cute size people but the bed soooo comfyyy !!!!!! I can sleep all day.
Nothing. Note: economy rooms are for cute size people but the bed soooo comfyyy !!!!!! I can sleep all day.
10
Paca
Дата отзыва: 12 сентября 2025
EMMA was so helpful!! She's really good at her Job. She makes sure everythng is good and was really helpful. She made our check-in and Check-out seamless. We also arranged airport transfer. Their breakfast buffet was really good as well. It's really a good hotel for its price. The area is a walking distance to sight-seeing. Cafe's and restaurants nearby. Thank you Emma and other staff for taking care of us! Love from the Philippines!!! <3
10
Nicola
Дата отзыва: 11 сентября 2025
If you're going to Hanoi, choose this hotel. It's central and close to everything, it's clean, it has fresh rooms with air conditioners, very good breakfast, and an exceptional and friendly staff who will help you with all your needs, give you directions, book buses to your next city, and many more. Thanks to the outstanding EMMA!
Nothing, the hotel is perfect as it is
Nothing, the hotel is perfect as it is
10
Thanh
Дата отзыва: 10 сентября 2025
Trotz Ecozimmet hatte ich einen unfassbar schönen aufenthalt und hab den unterschied kaum gemerkt! das frühstück welches inkludiert ist, ist auch super und variiert von tag zu tag. die mitarbeitenden sind zudem super! ich habe mich sehr zuhause gefühlt
9
Sandra
Дата отзыва: 10 сентября 2025
Great location
Helpful and attentive staff
Was upgraded to superior room free of charge
Spacious room
Free WiFi
Complimentary snacks and water
Lack of tea/coffee in the room had to go downstairs to get tea/coffee Breakfast was quite limited - not much variety
Lack of tea/coffee in the room had to go downstairs to get tea/coffee Breakfast was quite limited - not much variety
9
Q
Дата отзыва: 09 сентября 2025
Erg goede locatie, personeel helpt heer erg mee met je reisplannen. We hadden een dag extra een kamer geboekt vanwege een vlucht om 01:30. We wilden uitchecken om 22:30 toen we te horen kregen dat we maar de helft moesten betalen!
9
Mafalda
Дата отзыва: 09 сентября 2025
Muito boa relação qualidade preço. Estava tudo conforme o descrito.
10
Jamie
Дата отзыва: 09 сентября 2025
De locatie is top, vanaf hier loop je makkelijk naar bijvoorbeel trainstreet toe.
10
Daniela
Дата отзыва: 08 сентября 2025
Struttura all’interno del Old Quarter di Hanoi.
Personale disponibile e pronto ad accogliere ogni richiesta.
Camera pulita e silenziosa, colazione con buffet e possibilità di scegliere piatti alla carta.
10
André
Дата отзыва: 08 сентября 2025
Le personnel était super sympathique, les plus sympas du Vietnam (Van, Emma). Ils nous ont upgrade gratuitement. L’emplacement est parfait. Le déjeuner bon. Chambre spacieuse, l’essentiel.
Tout était impeccable.
Tout était impeccable.
10
Brenda
Дата отзыва: 08 сентября 2025
Breakfast was included in the price of our room. Excellent selection of fresh fruit, hot dishes, toast, eggs cooked to your choice.
10
Soares
Дата отзыва: 08 сентября 2025
Everything was good, delicious bfast with good variety
It was all good
It was all good
9
Lauren
Дата отзыва: 08 сентября 2025
Location was great and the room was comfortable. Staff were friendly and helpful
10
Himesh
Дата отзыва: 06 сентября 2025
Very humble and helping staff helping us in making our trip with our 1 yr old memorable and easy
10
Miriam
Дата отзыва: 05 сентября 2025
Bra läge, prisvärt men också väldigt hjälpsam personal!
4
Consuelo
Дата отзыва: 05 сентября 2025
La ubicación y las camas. El desayuno, bien
No me gustó que las fotos no hacen en absoluto honor a la realidad. Son muy engañosas. La buena puntuación entiendo que es porque la dueña nos quería hacer un regalo si escribíamos la Reseña delante de ella. Por supuesto, no lo acepté. Me parece q esta forma de actuar no hace bien a los siguientes huéspedes ni a la fama de Booking. En las fotos venía una ventana que era inexistente y la habitación resultaba un poco claustrofóbica. No lo recomendaría en absoluto a nadie
No me gustó que las fotos no hacen en absoluto honor a la realidad. Son muy engañosas. La buena puntuación entiendo que es porque la dueña nos quería hacer un regalo si escribíamos la Reseña delante de ella. Por supuesto, no lo acepté. Me parece q esta forma de actuar no hace bien a los siguientes huéspedes ni a la fama de Booking. En las fotos venía una ventana que era inexistente y la habitación resultaba un poco claustrofóbica. No lo recomendaría en absoluto a nadie
10
Lucy
Дата отзыва: 04 сентября 2025
Vey comfortable stay, clean facilities and they even upgraded my room. Specifically thank you to Linda! She was very helpful and gave lots of tips for Hanoi and other ideas of what to do with my time in Vietnam.
10
Icíar
Дата отзыва: 04 сентября 2025
Tanto las instalaciones y zonas comunes del hotel como la habitación muy bien. La camada enorme y muy cómoda. La ubicación excelente, en pleno centro y cerca de todo andando. El desayuno muy bueno, tenía opciones locales y también te hacen huevos según la preferencia.
A destacar el personal. Todos muy amables y serviciales. En concreto queremos agradecerle a Emma, la mujer de recepción que nos atendió y que no ha dejado de darnos facilidades. Volveríamos solo por ella.
Todo genial
Todo genial
10
Amy
Дата отзыва: 03 сентября 2025
Great location and really friendly staff
Height of the bedroom was a little low for me and my son (both 6’ plus)
Height of the bedroom was a little low for me and my son (both 6’ plus)
10
Arabella
Дата отзыва: 03 сентября 2025
The hotel was amazing! The staff was so lovely and friendly and helpful the location couldn't have been better it's so close to every main tourist attraction! Highly recommend
10
Ma
Дата отзыва: 03 сентября 2025
I most like the staff who are very accommodating and very proactive in asking if you need anything. We love Emma from the Lobby who has been a great help to us from the begging to the end of our stay.
Seriously none
Seriously none
9
Yen
Дата отзыва: 02 сентября 2025
Vị trí thuận lợi cho việc ăn uống, đi lại, phòng ngủ rộng rãi, sạch sẽ. Nhân viên thân thiện. Phòng giống với hình ảnh.
Bữa sáng có thể phong phú thêm sẽ tốt hơn.
Bữa sáng có thể phong phú thêm sẽ tốt hơn.
10
Jane
Дата отзыва: 02 сентября 2025
The staff were exceptionally friendly and very welcoming. Linda was amazing with her local knowledge and tips.
9
Marta
Дата отзыва: 02 сентября 2025
La comodidad de las habitaciones y la profesionalidad del personal. Muy recomendable si buscas una buena ubicación y atención
Nada en especial...
Nada en especial...
10
Trystan
Дата отзыва: 02 сентября 2025
Upon arrival was greeted with a cold towel and a welcome drink the hotel staff was amazing, got a room upgrade for free by the kind staff, room was amazing very clean and really good size, bathroom was immaculate and overall a really pleasant stay, would highly recommend.
Nothing
Nothing
10
Chris
Дата отзыва: 01 сентября 2025
Staff were incredible and very helpful. They let us check in early and cleaned our room thoroughly. They even moped the floors and wiped the surfaces.
Very impressed!
Nothing
Nothing
10
Anthony
Дата отзыва: 01 сентября 2025
Very clean, Staff were great. Very helpful
Stay there again definitely
9
Lena
Дата отзыва: 01 сентября 2025
Nice staff, clean room, booked transfer for us, breakfast was okay but not the best, location was amazing; it's a very casual 'everything was alright but nothing was great & nothing was bad' type of thing. A comfortable stay for sure.
The room had no window and the air got really bad in there. There was also little space to spread out the suitcases.
The room had no window and the air got really bad in there. There was also little space to spread out the suitcases.
10
Veronica
Дата отзыва: 01 сентября 2025
Camas super confortável, atendimento com qualidade e cuidado, equipe muito atenciosa, perto de tudo, café da manhã delicioso
Cama, banheiro, águas no quarto, limpeza
Cama, banheiro, águas no quarto, limpeza
10
Priscilla
Дата отзыва: 31 августа 2025
The staff were lovely people, easy to deal with and be around. Very helpful.
Good value for money too
No all was fine.
No all was fine.
10
Thuỷ
Дата отзыва: 31 августа 2025
Nhân viên vô cùng nhiệt tình, khách sạn sạch đẹp gần nhiều địa điểm ăn uống du lịch. Vote cho ksan nhiều sao nha❤️
10
Jackson
Дата отзыва: 30 августа 2025
The service was really amazing. People who were working there, they were really polite and suggested us few places and restaurants to visit.
It was really and amazing experience.
Everything
Everything
10
Catrijn
Дата отзыва: 30 августа 2025
I really liked the staff of the hotel they were really helpful. The hotel is amazing and has a really good location. The rooms are clean and the bed slept really well.
-
-
7
Ghada
Дата отзыва: 29 августа 2025
Bon emplacement, en face d une laverie, personnel chaleureux. Il faut insister sur chambre avec fenetre
Chambre sans fenêtre
Chambre sans fenêtre
10
Thibaut
Дата отзыва: 29 августа 2025
Clean, good location, good value, very nice staff
9
M
Дата отзыва: 28 августа 2025
Personale molto gentile, camera spaziosa. Ci hanno fatto un upgrade molto gradito.
Purtroppo la camera non era ben insonorizzata. Pur essendo al 4 piano, e non avendo finestre verso l’esterno, i rumori della colazione ci hanno svegliato di prima mattina.
Purtroppo la camera non era ben insonorizzata. Pur essendo al 4 piano, e non avendo finestre verso l’esterno, i rumori della colazione ci hanno svegliato di prima mattina.
9
Nathalie
Дата отзыва: 28 августа 2025
Le calme, les lits extrêmement confortable, la disponibilité des équipes, bon petit-déjeuner
Nous avons des chambres communiquante et celle avec le lit double était très petite sans rangement ou place pour poser les affaires
Nous avons des chambres communiquante et celle avec le lit double était très petite sans rangement ou place pour poser les affaires
10
Drew
Дата отзыва: 27 августа 2025
Staff are incredibly friendly and the hotel is located in the heart of the old town
10
Jennifer
Дата отзыва: 26 августа 2025
Il est situé dans le old town et proche de tout. Le personnel est disponible et à l'écoute
8
Tadej
Дата отзыва: 24 августа 2025
Super Lage, direkt in der Altstadt und sehr freundliches Personal. Frühstück war gut
Das Zimmer ohne Fenster hatte sehr niedrige Decken, sodass wir bei einer Größe von 1.70m die Köpfe einziehen mussten. Die Klimaanlage wurde nicht richtig kühl und es war sehr stickig im Zimmer
Das Zimmer ohne Fenster hatte sehr niedrige Decken, sodass wir bei einer Größe von 1.70m die Köpfe einziehen mussten. Die Klimaanlage wurde nicht richtig kühl und es war sehr stickig im Zimmer
2
Daniele
Дата отзыва: 24 августа 2025
Lasciare l'hotel
Arrivati in aeroporto all'alba non abbiamo trovato il transfer che avevamo concordato per l'albergo. Servizio completato solo dopo un'ora di telefonate. Ritardo che di fatto non ci ha permesso di arrivare in hotel ad un orario consono per un breve sonno prima della colazione e la visita alla città. Durante la notte un principio di incendio ci costringe ad evacuare l'hotel in mezzo al fumo acre. Circa alle 3 di notte riusciamo ad ottenere di essere spostati presso un vicino hotel per passare la notte. Prima di lasciare l'hotel chiedo conferma della logistica per il giorno successivo in cui ci aspettavamo un pickup per un tour. Vengo rassicurato, il pickup avverrà nel nuovo hotel. La mattina seguente nessuno si presenta. Chiamiamo in hotel per verificare l'accaduto. Ci viene spiegato che con il trambusto della notte non hanno chiesto la modifica del luogo di pickup. Ci viene organizzato un taxi per prendere il bus "al volo". Chiediamo di ricevere aggiornamenti sullo stato dell'hotel per capire come comportarci per il pernotto successivo. L'hotel ci rassicura, tutto ok. La sera rientriamo in hotel, veniamo accompagnati in stanza. L'odore di fumo di plastica bruciata è forte e non sono disposto a restare a quelle condizioni. Vengono proposte altre due stanze in alternativa. La prima peggio della precedente. La seconda sembra decisamente meglio, accettiamo di restare lì. Poco dopo ci accorgiamo che la stanza non era stata rifatta. Federe e lenzuola sporche, bagno sporco. Chiediamo spiegazioni, c'è stato un errore, ci viene promesso che rimedieranno durante la cena. Recuperiamo i bagagli nell'hotel temporaneo su nostra richiesta, perchè loro non avevano nemmeno preso in considerazione questa necessità. Rientriamo dopo il recupero bagagli e cena. La stanza è pronta. Saliamo e dopo 30 secondi troviamo le federe e lenzuola sporche tanto quanto prima.
Arrivati in aeroporto all'alba non abbiamo trovato il transfer che avevamo concordato per l'albergo. Servizio completato solo dopo un'ora di telefonate. Ritardo che di fatto non ci ha permesso di arrivare in hotel ad un orario consono per un breve sonno prima della colazione e la visita alla città. Durante la notte un principio di incendio ci costringe ad evacuare l'hotel in mezzo al fumo acre. Circa alle 3 di notte riusciamo ad ottenere di essere spostati presso un vicino hotel per passare la notte. Prima di lasciare l'hotel chiedo conferma della logistica per il giorno successivo in cui ci aspettavamo un pickup per un tour. Vengo rassicurato, il pickup avverrà nel nuovo hotel. La mattina seguente nessuno si presenta. Chiamiamo in hotel per verificare l'accaduto. Ci viene spiegato che con il trambusto della notte non hanno chiesto la modifica del luogo di pickup. Ci viene organizzato un taxi per prendere il bus "al volo". Chiediamo di ricevere aggiornamenti sullo stato dell'hotel per capire come comportarci per il pernotto successivo. L'hotel ci rassicura, tutto ok. La sera rientriamo in hotel, veniamo accompagnati in stanza. L'odore di fumo di plastica bruciata è forte e non sono disposto a restare a quelle condizioni. Vengono proposte altre due stanze in alternativa. La prima peggio della precedente. La seconda sembra decisamente meglio, accettiamo di restare lì. Poco dopo ci accorgiamo che la stanza non era stata rifatta. Federe e lenzuola sporche, bagno sporco. Chiediamo spiegazioni, c'è stato un errore, ci viene promesso che rimedieranno durante la cena. Recuperiamo i bagagli nell'hotel temporaneo su nostra richiesta, perchè loro non avevano nemmeno preso in considerazione questa necessità. Rientriamo dopo il recupero bagagli e cena. La stanza è pronta. Saliamo e dopo 30 secondi troviamo le federe e lenzuola sporche tanto quanto prima.
9
Kurt
Дата отзыва: 23 августа 2025
The hotel is very conveniently located in the Old Quarter, surrounded by restaurants, stores, markets, etc. It is walking distance to many tourist areas, or a short Grab ride. Staff at the hotel were wonderful. There was also a good complimentary breakfast each morning and coffee and tea available all day. Very good value.
The building is older, like everything in the Old Quarter, and doesn't have all the amenities that a large, new, modern hotel would have. But that is a tradeoff for being in this vibrant neighborhood.
The building is older, like everything in the Old Quarter, and doesn't have all the amenities that a large, new, modern hotel would have. But that is a tradeoff for being in this vibrant neighborhood.
10
Holger
Дата отзыва: 22 августа 2025
The breakfast is exceptional. The room is comfortable and have a peaceful vibes. The staff is very welcoming and helpful, we appreciate it a lot. The location is nearby tourist areas and walkable. We are coming back again for our next booking in this hotel.
7
Roberto
Дата отзыва: 22 августа 2025
La cama súper cómoda y la ubicación en Old Quarter estupenda.
En general es un edificio antiguo al que le falta mantenimiento para ir actualizando. El inodoro por ejemplo hacía unos borbotones de tanto en tanto y si te pilla sentado... Mal Falta un desayuno algo más variado y con opciones vegetarianas. Lo malo de estar ubicado a pié de calle y como son esos barrios antiguos pues puedes tener alguna visita cuquil como me pasó a mí, supongo que es cuestión de suerte.
En general es un edificio antiguo al que le falta mantenimiento para ir actualizando. El inodoro por ejemplo hacía unos borbotones de tanto en tanto y si te pilla sentado... Mal Falta un desayuno algo más variado y con opciones vegetarianas. Lo malo de estar ubicado a pié de calle y como son esos barrios antiguos pues puedes tener alguna visita cuquil como me pasó a mí, supongo que es cuestión de suerte.
1
Martina
Дата отзыва: 22 августа 2025
Posizione centrale nell’old quarter.
Personale gentile e disponibile
Le foto non corrispondono alla realtà. Stanza piccolissima e senza finestra, soffitto basso da non poter stare dritti (nemmeno in doccia!) Bagno con odore maleodorante di scarico che si sentiva in tutta la stanza (inutili le due ventole). Pulizia scarsa, porta della camera non oscurata quindi sempre luce durante la notte. Le recensioni non sono oneste in quanto lo staff per recensione positiva offre sconti sul pernottamento, trasporti gratuiti o ti comprano con souvenir! Inaccettabile. Trovo ingiusto il fatto che ci siano punteggi così alti. L’hotel peggiore in 3 settimane in Vietnam, sconsigliato assolutamente
Le foto non corrispondono alla realtà. Stanza piccolissima e senza finestra, soffitto basso da non poter stare dritti (nemmeno in doccia!) Bagno con odore maleodorante di scarico che si sentiva in tutta la stanza (inutili le due ventole). Pulizia scarsa, porta della camera non oscurata quindi sempre luce durante la notte. Le recensioni non sono oneste in quanto lo staff per recensione positiva offre sconti sul pernottamento, trasporti gratuiti o ti comprano con souvenir! Inaccettabile. Trovo ingiusto il fatto che ci siano punteggi così alti. L’hotel peggiore in 3 settimane in Vietnam, sconsigliato assolutamente
9
J
Дата отзыва: 22 августа 2025
Location, friendly and helpful staff, tasty breakfast
Noise from nearby construction work
Noise from nearby construction work
10
Florence
Дата отзыва: 21 августа 2025
This comfortable hotel is located well, close to many of the sights we wanted to visit. The staff was very friendly and helpful with recommendations and helping us get laundry done. The breakfast included in the price was very tasty. Our room was spacious and comfortable. I would definitely recommend this hotel or stay here again!
9
Claire
Дата отзыва: 20 августа 2025
Lovely hotel, great aircon (essential in August!) and the most friendly staff who were very helpful in helping us sort transport to Ninh Binh. Good breakfast and a decent location.
10
Ushal
Дата отзыва: 20 августа 2025
The staff were very friendly. The front desk (Emma ane Linda) were very helpful and fluent in english. The housekeeping was helpful as well. The rooms were clean. The location is very good.
7
Eduard
Дата отзыва: 19 августа 2025
Personal amable i atent
Bona ubicació
Llit molt còmode
L'habitació no es corresponia amb les fotos. Ens van donar l'habitació suite, i tenia una terrassa molt gran, però l'aïllament no era bo i es sentia molt el soroll del carrer. El wc estava molt alt i no era còmode. La dutxa era oberta (no tenia mampara)
L'habitació no es corresponia amb les fotos. Ens van donar l'habitació suite, i tenia una terrassa molt gran, però l'aïllament no era bo i es sentia molt el soroll del carrer. El wc estava molt alt i no era còmode. La dutxa era oberta (no tenia mampara)
10
Gianluca
Дата отзыва: 17 августа 2025
Siamo tornati per la seconda volta in questo hotel.
Ci siamo trovati benissimo. Lo staff gentile e impeccabile.
Camere pulite e comode.
Ci hanno fatto un upgrade che abbiamo apprezzato tantissimo.
Consiglio!
10
Simone
Дата отзыва: 16 августа 2025
This hotel was absolutely perfect for what I needed. After a long go travel day, it was great to be greeted by such a lovely staff team and a cosy room. The bed was really big nd spacious and I had great night’s sleep. The hotel is really well located making it easy to wonder to and from the heart of the old quarter without needing taxis or anything like that. I was spending some time in Ha Giang and Sapa and the team were so helpful, packing me up a breakfast as I was leaving early. I am so grateful for this.
Nothing! This was perfect for what I needed
Nothing! This was perfect for what I needed
10
Ramona
Дата отзыва: 16 августа 2025
Lo staff è molto disponibile e gentile, pronto ad ogni esigenza,per soddisfare l’ospite. Pulizia ottima.
Nulla
Nulla
8
Alexander
Дата отзыва: 16 августа 2025
The staff was extremely helpful and nice.
The location of the hotel is perfect and comfortable.
The breakfast was nice.
And the rooms were clean.
We stayed in a family room, and I think it could use some improvements, like less transparent curtains. I shared my feedback with the staff, and I hope they will do their best to make these changes.
We stayed in a family room, and I think it could use some improvements, like less transparent curtains. I shared my feedback with the staff, and I hope they will do their best to make these changes.
10
Ramona
Дата отзыва: 13 августа 2025
La disponibilità e la gentilezza dello staff.
Nulla.
Nulla.
10
Andrea
Дата отзыва: 13 августа 2025
La gentilezza del personale davvero ottima, stanza pulita e accogliente, posizione vicinissima al meglio dell'Old Quartet, colazione varia e ampia possibilità di scelta, davvero ottimo hotel in Hanoi.
10
Mai-han
Дата отзыва: 13 августа 2025
Der Service war einwandfrei und das Personal wirklich sehr freundlich und zuvorkommend!
Egal ob es um die Auswahl eines Tagesausflugs ging oder die Organisation der Weiterreise, die Unterstützung war stets individuell und fand mit großen Bemühungen statt.
Das Frühstück war vielfältig und sehr gut. Neben einem ausreichendem Buffet haben wir auch das à la carte Angebot gerne in Anspruch genommen.
Die Lage ist perfekt um die Altstadt zu erkunden. Vom Essens- bis zum Shopping-Angebot war alles in nächster Nähe zu erreichen.
Alles in Einem wurden unsere Erwartungen an ein 3-Sterne Hotel nicht nur erfüllt sondern definitiv übertroffen! Ein zwar kleines aber dafür wirklich sehr sehr feines Hotel!!
10
Agnese
Дата отзыва: 13 августа 2025
La struttura è ‘molto carina. Posizione ideale. Molto consigliato. Linda e’ molto ospitale
Niente
Niente
10
Mariona
Дата отзыва: 12 августа 2025
Muy pero que muy bien!!! Son super amables, te reciben con un te, te explican que ver, te ayudan con todo! La verdad que lo recomendamos 100%
10
Emma
Дата отзыва: 12 августа 2025
Lovely staff. Welcome drink. Free tea coffee snacks. Good price drinks. Really helpful information if you have just arrived in Hanoi. Where to go , eating, trips things to watch out for. Felt safe and looked after.
Nothing all good.
Nothing all good.
10
Zacheo
Дата отзыва: 11 августа 2025
C’est le meilleur hôtel d’Hanoi tout simplement. Le personnel est incroyable : mention spéciale à Emma qui a été d’une aide exceptionnelle, même quand nous n’étions pas clients de l’hôtel! Les chambres sont très spacieuses (nous avons eu un surclassement gratuit à chacun de nos séjours), très propres, et le petit déjeuner était copieux
Merci encore au personnel pour ce séjour incroyable!
10
Vien
Дата отзыва: 11 августа 2025
Friendly staff and good value for money
A bit of noise
A bit of noise
10
Emiliani
Дата отзыва: 10 августа 2025
The people are so nice and kind. My stay feels like home. Thanks to Emma for being so kind and helpful.
Purchasing an internet sim at the hotel is a very good decision.
None, everything is perfect…
None, everything is perfect…
10
Emiliani
Дата отзыва: 10 августа 2025
Golden Rooster Hotel is situated on the busy streets of the Old Quarter in Hanoi. The staffs are very warm, welcoming and very approachable. Staying in Golden Rooster Hotel is like staying in your own home. The food they serve every morning is very good and each day you’ll get the chance to try different Vietnamese dish along with other international dishes.
The hotel is so near to every tourist spot. Like you can literally just walk going there.
If you want to purchase internet, you can just buy it directly from them. It’s cheap and reliable. Emma helped me out with my internet. And she is so kind and generous of her time in helping me.
This was my first solo trip and I am so happy that they made it a very good one. Planning to come back and bring my mom.
None., what more can I complain with the price yet a very good and outstanding service? Golden Rooster Hotel is the best choice.
None., what more can I complain with the price yet a very good and outstanding service? Golden Rooster Hotel is the best choice.
8
Soraya
Дата отзыва: 10 августа 2025
Goede locatie vriendelijk personeel en heel schoon.
Ontbijtbuffet viel beetje tegen maar daar in tegen wel lekker eitje wat je kan laten bakken
Ontbijtbuffet viel beetje tegen maar daar in tegen wel lekker eitje wat je kan laten bakken
10
Gianluca
Дата отзыва: 09 августа 2025
pulita, accogliente, personale gentile e disponibile
10
Shannon
Дата отзыва: 08 августа 2025
We had a late check in and only stayed for one night before heading to Ninh Binh. The staff here upgraded our room as there was one available for free and booked our transfer for the next morning which made the whole process stress free. Thank you!
Bathroom blind was sheer so you could see the other person in the bathroom quite easily
Bathroom blind was sheer so you could see the other person in the bathroom quite easily
9
Claire
Дата отзыва: 08 августа 2025
Extremely polite and helpful staff. Comfortable and clean rooms.
N/A
N/A
9
Claire
Дата отзыва: 08 августа 2025
Amazing staff, good breakfast, clean rooms, convenient location.
10
Martina
Дата отзыва: 08 августа 2025
Personale disponibilissimo, ci hanno permesso di stare in hotel e farci una doccia dopo il checkout, prima della nostra tappa successiva del viaggio.
Hotel pulito, posizione centrale, finestre nelle camere e tutti i comfort. Lo consiglio caldamente. Grazie a tutto lo staff per l’accoglienza
Nulla
Nulla
8
Edouard
Дата отзыва: 07 августа 2025
L'emplacement top à coté du vieux quartier d' Hanoi.
La propreté de la chambre et son confort
Anna est tres sympathique et essai de faire du mieux qu' elle peut.
Le bruit du chantier d'à côté : le marteaupickeur à 7h00 du matin ca pique pour dormir un peu si vous rentrer un peu tard le soir. Mais l'hôtel n'y est pour rien ce sont des choses qui arrivent.
Le bruit du chantier d'à côté : le marteaupickeur à 7h00 du matin ca pique pour dormir un peu si vous rentrer un peu tard le soir. Mais l'hôtel n'y est pour rien ce sont des choses qui arrivent.
10
Giulia
Дата отзыва: 06 августа 2025
L’hotel è in una posizione centralissima dell old quarter, ottima per visitare le principali attrazioni di Hanoi. Vicino ci sono banche e supermarket e l’hotel stesso è un punto di pick up Grab. Hotel molto pulito e personale ultra accogliente e disponibilissimo per farti sentire a tuo agio durante il soggiorno. Anna e tutto lo staff sono stati gentilissimi anche nel supportarci per prenotare l’escursione ad Halong. Consigliatissimo!
10
Natee
Дата отзыва: 04 августа 2025
Staff very good and helpful
Air condition not cool enough.
Air condition not cool enough.
10
Amaya
Дата отзыва: 03 августа 2025
El personal una maravilla, especialmente Anna, se preocupó todo el rato por nuestro bienestar y nos hizo sentir como en casa y nos ayudó con todo. El desayuno muy rico, la ubicación perfecta, una gran estancia.
10
Aleksei
Дата отзыва: 03 августа 2025
Breakfast could be more diverse and substantial, but still nice.
10
Chia
Дата отзыва: 02 августа 2025
櫃台人員非常樂意提供協助，且非常親切友好，無論何時返回飯店，櫃台人員總是打招呼，親切問候。七天的住宿早餐日日有變化且口味非常棒，同時也有現做熱食可以提供客人點餐，住宿品質很棒。
10
Milan
Дата отзыва: 01 августа 2025
A nicely located place that is clean and their staff is sweet :) Would recommend.
10
Jeevan
Дата отзыва: 01 августа 2025
I absolutely loved my stay at the Golden Rooster Hotel. The breakfast was a highlight — fresh, delicious, and with plenty of variety to start the day right. But what truly made the experience special was the staff. Everyone was so warm, friendly, and genuinely helpful. They went above and beyond to make sure I had everything I needed. Highly recommended!
7
Javier
Дата отзыва: 01 августа 2025
Su ubicación , las facilidades para dejar las maletas (incluso días en los que no estábamos alojados), la comodidad de las habitaciones y el desayuno.
En algunas ocasiones, el trato del personal era demasiado agresivo-comercial y no estuvieron atentos a peticiones que les hicimos, como tener una habitación con las camas juntas.
En algunas ocasiones, el trato del personal era demasiado agresivo-comercial y no estuvieron atentos a peticiones que les hicimos, como tener una habitación con las camas juntas.
10
Jeevan
Дата отзыва: 01 августа 2025
I had a fantastic stay at the Golden Rooster Hotel! The staff were exceptionally friendly and welcoming, always going out of their way to help with anything I needed — from recommending things to do in the area to arranging airport transfers with ease. Their genuine hospitality made the experience feel personal and relaxed. Highly recommend this hotel if you’re looking for great service and a warm atmosphere during your trip!
10
Jeevan
Дата отзыва: 01 августа 2025
Staying at the Golden Rooster Hotel was a real pleasure. The staff were incredibly kind and helpful throughout my visit — always ready with suggestions on what to see and do, and they even organised my airport transfer smoothly. Their warmth and attentiveness made me feel right at home. A perfect base for exploring the city, and I’d happily stay here again!
9
Debbie
Дата отзыва: 01 августа 2025
Heerlijk hotel, erg vriendelijk personeel en prima ontbijt.
Het plafond in onze kamer was extreem laag.
Het plafond in onze kamer was extreem laag.
10
Huyen
Дата отзыва: 01 августа 2025
Nhân viên khách sạn rất thân thiện, hỗ trợ nhiệt tình cho gia đình mình. Xung quanh quán ăn, cafe nhiều ko cần phải đi xa. Đặc biệt gần quán Phở Bò Việt Hòa rất ngon nhé. Vị trí của khách sạn tiện để di chuyển đến nhiều địa điểm tham quan như Hồ Gươm, Lăng Bác ... Gđ mình rất hài lòng về chuyến tham quan Hà Nội lần này. Nếu có dịp trở lại nhà mình cũng sẽ quay trở lại khách sạn.
10
Adrià
Дата отзыва: 31 июля 2025
El personal y la ubicación. El trato amable y nos ayudaron en todo lo que les pedimos.
10
Nicolò
Дата отзыва: 31 июля 2025
Posizione eccellente per girare il centro. Staff molto disponibile. Ti aiutano per organizzare qualsiasi spostamento/tour.
Utilissimo il laundry service.
Letto comodissimo.
8
Gary
Дата отзыва: 30 июля 2025
Great hotel that was value for money in the old town of Hanoi. The staff were extremely welcoming and couldn’t do enough for us. I’d stay here again if visiting Hanoi.
Nothing. The hotel was great value for money.
Nothing. The hotel was great value for money.
10
Lucas
Дата отзыва: 30 июля 2025
Helped arrange a late transfer from HAN airport to hotel. Then helped assist a late check in (11pm). Following day allowed us to store our luggage all day before taking the night train at 9:30pm. Staff was very friendly and provided us with recommendations on how to fill our day in Hanoi.
10
Gaurav
Дата отзыва: 28 июля 2025
Perfect palace to stay, seriously first hotel in my travel history Ms. Linda told me about the hanoi very well and along with that they gave me a local map with spots highlighted on that. What a great gesture. Perfect place for vacation.
10
Nicolò
Дата отзыва: 28 июля 2025
L'hotel è in una posizione ottima per visitare la città.
Lo staff è gentilissimo e ti aiuta per qualsiasi cosa (a/r da aeroporto, organizzazione altri trasferimenti, gite, custodia bagagli).
Letto comodissimo!!
La nostra camera era senza finestre, ma con un buon sistema di aerazione.
La nostra camera era senza finestre, ma con un buon sistema di aerazione.
9
Thomas
Дата отзыва: 27 июля 2025
The hotel is great value for money and the service we got from the staff the moment we arrived was so good. Emma is lovely and helped us book a trip to Sa Pa. Highly recommend!
10
Chiara
Дата отзыва: 27 июля 2025
Bien situé pour aller au temple de la litterature
Les chambres sont spacieuses et propres
Un peu de bruits de cuisine le matin mais c'est très supportable pour le Vietnam
Un peu de bruits de cuisine le matin mais c'est très supportable pour le Vietnam
10
Carla
Дата отзыва: 26 июля 2025
Really nice staff, always happy to help with everything
Confortable beds and nice breakfast
Common areas are nice and clean but in front of everyone
Common areas are nice and clean but in front of everyone
10
Hoa
Дата отзыва: 25 июля 2025
Mình đánh giá rất cao khách sạn này. Vị trí rất thuận tiện để đi đến những điểm tham quan trong phố cổ .Khách sạn nhỏ ,xinh và đặc biệt thái độ của các bạn nhân viên rất thân thiện.
10
Bienvenot
Дата отзыва: 25 июля 2025
Très belles chambres, propres et confortables.
Accueil très agréable.
10
Kaiesh
Дата отзыва: 21 июля 2025
We arrived early, and even the hotel was almost fully booked they were kind enough to provide a complimentary upgrade to our room so we could be on the same floor as our children.
The place is well located - only a short 10 min walk to the Hoan Kiem Lake.
The staff are very helpful and pleasant as well!
7
Rebecca
Дата отзыва: 20 июля 2025
It’s in a great location in the old quarter and the staff are very friendly with good English. Breakfast was fresh and delicious. The bed was quite comfortable.
We arrived at midnight after flying all day and were exhausted. We were given a small room near the reception and kitchen and the door was made of frosted glass so the light from outside was in the room all night and flickered dim and bright constantly. As exhausted as we were we couldn’t sleep and the noise from nearby was really loud. We stayed here as a stop over to Europe and unfortunately got no sleep so was disappointing but the staff were notified and said they will improve things.
We arrived at midnight after flying all day and were exhausted. We were given a small room near the reception and kitchen and the door was made of frosted glass so the light from outside was in the room all night and flickered dim and bright constantly. As exhausted as we were we couldn’t sleep and the noise from nearby was really loud. We stayed here as a stop over to Europe and unfortunately got no sleep so was disappointing but the staff were notified and said they will improve things.
10
Tahlia
Дата отзыва: 20 июля 2025
Amazing and friendly staff, hotel was clean and very nice. Room was comfortable. I enjoyed my stay here.
No complaints
No complaints
10
Claudia
Дата отзыва: 20 июля 2025
Very good breakfast, with buffet and extra dishes to order and made on the moment.
The personal was very kind. The room was comfortable and nice, we did not have a window but was ok!
Only be sure to lock the bedroom door as the entry to the hotel is open at night.
Good location!
10
Kate
Дата отзыва: 20 июля 2025
The staff were so friendly and helpful. Brilliant location. Great breakfast. Would recommend 100%
Nothing
Nothing
10
Chen-hsi
Дата отзыва: 20 июля 2025
地理位置非常方便，只是鄰近馬路會稍微的有些聲響，但是飯店人員親切，也都能即時提供回饋，非常棒！
9
Jaime
Дата отзыва: 20 июля 2025
We had an incredible experience staying at this hotel in Vietnam. The staff went above and beyond to make us feel welcome — their attention, kindness, and willingness to help with anything we needed truly made a difference. From the moment we arrived, we felt well taken care of.
The rooms were exceptionally clean and very comfortable, creating a relaxing atmosphere after long days of exploring. Everything was well maintained and thoughtfully arranged.
We highly recommend this hotel to anyone visiting Hanoi. The service, cleanliness, and comfort were outstanding. We will definitely stay here again on our next visit!
10
Ian
Дата отзыва: 18 июля 2025
Clean and well appointed rooms. Very helpful and kind staff who went above and beyond expectations to make the stay memorable. Will definitely return!
10
Maider
Дата отзыва: 18 июля 2025
Está muy bien situado. Ta atención ha sido muy buena
Nos ha gustado todo
Nos ha gustado todo
10
Marianna
Дата отзыва: 18 июля 2025
The staff was kind and super helpful. I was impressed by how comfy the beds were. The hotel is super well located. On our last day even though we had already checked out, they kept our bags for us and offered us a free shower as we were soaking wet from the rain.
7
Laura
Дата отзыва: 16 июля 2025
La cama grande y comoda
El baño era pequeño y se escuchaba mucho ruido de los vecinos
El baño era pequeño y se escuchaba mucho ruido de los vecinos
10
Soraya
Дата отзыва: 16 июля 2025
Ze waren echt super vriendelijk en superschoon.
10
Jennifer
Дата отзыва: 16 июля 2025
Great location, clean and comfortable rooms, elevator
Some rooms are small, but in the middle of old town, that’s to be expected.
Some rooms are small, but in the middle of old town, that’s to be expected.
10
A
Дата отзыва: 15 июля 2025
Personnel au top qui sait vous conseiller et rendre service toujours avec le sourire.
Très bon emplacement dans Hanoi, on fait tout à pied.
Rien
Rien
10
Matthieu
Дата отзыва: 15 июля 2025
Très bien situé dans le vieux Hanoï. La décoration de l’hôtel est très chaleureuse et le petit déjeuner délicieux (preparation de pancakes à la demande, buffet varié).
Le personnel est egalement très chaleureux et nous ont bien aidé dans l’organisation de notre voyage (excursion baie d’Halong)
N/A
N/A
8
Sarah
Дата отзыва: 15 июля 2025
It was in a great location in the old quarter near lots of restaurants and sightseeing. Staff were fantastic and always happy to help. Included breakfast had a good range.
The walls were quite thin and we had noisy neighbours. The air conditioning unit was struggling to stay cool and our key card for power had electrical problems that concerned us about being electrocuted, but it was replaced quickly. Our room had no windows which we didn’t like.
The walls were quite thin and we had noisy neighbours. The air conditioning unit was struggling to stay cool and our key card for power had electrical problems that concerned us about being electrocuted, but it was replaced quickly. Our room had no windows which we didn’t like.
9
John
Дата отзыва: 13 июля 2025
Staff friendly and helpful clean..I had a rooftop terrace
Can be a little noisy motorbikes in this area, rain don't go in rainy season..
Can be a little noisy motorbikes in this area, rain don't go in rainy season..
10
Alberto
Дата отзыва: 12 июля 2025
Staff super accogliente e gentile.
Siamo arrivati molto presto nella struttura (intorno alle 8) quindi le stanze non erano pronte. Però ci hanno dato la possibilità di cambiarci in una stanza e di lasciare i nostri bagagli.
Stanza e bagno puliti, doccia molto grande.
Colazione buona e abbondante, principalmente salata. Dolce con crepes alla banana e frutta.
Posizione strategica, abbiamo camminato sempre e molto per visitare Hanoi. Solo in una occasione abbiamo preso Grab causa caldo e stanchezza.
Ogni tanto si sente qualche rumore ma tutto sopportabile. Stanza senza finestra ma per due notti va bene, non c'erano umidità e odori sgradevoli grazie al sistema di areazione
Ogni tanto si sente qualche rumore ma tutto sopportabile. Stanza senza finestra ma per due notti va bene, non c'erano umidità e odori sgradevoli grazie al sistema di areazione
10
Luca
Дата отзыва: 11 июля 2025
Personale super disponibile, ci siamo sentiti accolto come non mai. L'aereo ha tardato e siamo arrivati durante la notte, loro ci hanno aspettato e dato la camera subito.
Dopo il check out ci hanno permesso di fare la doccia, fornendoci anche degli asciugamani puliti.
Posizione super centrale per girare nell'Old Quarter
Nulla da segnalare
Nulla da segnalare
10
Tait
Дата отзыва: 11 июля 2025
A wonderful hotel with the best staff ever! They went above and beyond for us, even letting us stay in their sister hotel early so we could rest after our flight.
The hotel is clean, with good AC, and a lovely atmosphere.
The breakfast included was also lovely, with a small buffet and option to get extras off the a la carte menu.
Everything we wanted to do in Hanoi was within walking distance too.
10
Charles
Дата отзыва: 09 июля 2025
It was clean, good location, staff and service was exceptional! They offered steamed towels on arrival and tea :) The breakfast was also amazing. I recommend the omelette!
NA
NA
10
Simone
Дата отзыва: 08 июля 2025
O atendimento e a gentileza durante a permanência foram constantes. Nos sentimos confortáveis e muito confiantes e seguras na escolha.
10
Rivera
Дата отзыва: 08 июля 2025
Contactaron con nosotros antes de llegar por WhatsApp y al llegar nos dejaron hacer el check in antes.
Han estado muy atentos con nuestra comodidad.
El desayuno está muy bueno.
Instalaciones limpias y cuidadas.
Ofrecen un SPA cerca con descuento de su parte.
Hay posibilidad de acomodaciones (dejar equipaje, ducha… una vez que ya has realizado el check out)
Recomendable en el centro del Old Quarter!!!
7
R
Дата отзыва: 06 июля 2025
La ubicación, el personal era amable.
Nos dieron al principio una habitación sin ventanas, el baño era muy chiquito y no entrábamos en altura. El desayuno sin mucha variedad y no tan rico
Nos dieron al principio una habitación sin ventanas, el baño era muy chiquito y no entrábamos en altura. El desayuno sin mucha variedad y no tan rico
10
Agustín
Дата отзыва: 06 июля 2025
Acabamos de salir d este hotel en Hanoi y no puedo decir absolutamente nada malo.
Nos han ayudado en absolutamente todo.
Las habitaciones cómodas, el baño limpio, la almohada cómoda también.
Muy bien situado, cerca de todo lo que hay que visitar en el barrio antiguo.
En cuanto a la atención. Toda la gente que trabaja allí te ayuda, nos han preparado el desayuno para llevar incluso hablaron con la excursión contratada para que vinieran a buscarnos a la puerta del hotel.
Un sueño. Repetiríamos sin dudarlo gracias por todo chicos.
Nada
Nada
10
Johnjack
Дата отзыва: 05 июля 2025
Central location,
Great front desk services and advice!
Everything was perfect!
Everything was perfect!
10
Mulder
Дата отзыва: 03 июля 2025
Dit hotel is een ontzettende aanrader! Het eerste pluspunt is dat het zich op loopafstand bevind van het oude centrum en de meeste bezienswaardigheden. Daarnaast is het personeel mega vriendelijk en ontvingen mijn man en ik zelfs een gratis kamer upgrade! We hebben ook onze ha giang tour via het hotel geboekt en ook dat is allemaal goed geregeld! De kamer zelf is ontzettend luxe (net als op de foto’s) en ook heel schoon. Verder ligt het bed lekker en is het ook nog eens een mega groot bed. Ze hebben een lift die prima werkt en ook de airco doet het goed, maar er is ook een fan aanwezig voor als je zonder airco wil slapen.
Wij komen hier zeker weer terug!
Niks
Niks
10
Berbineau
Дата отзыва: 02 июля 2025
Very nice staff and great location. The room was very clean and quite large. Thank you very much for welcoming us
Nothing
Nothing
10
Laura-maria
Дата отзыва: 02 июля 2025
The room was nice and comfortable, the staff is very friendly and helpful, would definitely come back!
10
Chiara
Дата отзыва: 01 июля 2025
Very kind and helpful staff, great welcome.
The breakfast Is very tasty and the room very comfortable and clean.
The position Is perfect in old quarter
10
Marta
Дата отзыва: 30 июня 2025
Wyjątkowo pomocny personel, mimo późnej godziny zameldowania pracownicy z uśmiechem i sprawnie nas obsłużyli , w dodatku otrzymaliśmy lepszy pokój. W pokoju było czysto, miał wszystko co potrzebne -wygodne łóżka, idealnie działająca klimatyzacja, podstawowe kosmetyki,wodę mineralna na start. Na śniadanie mozna zamówić jajka lub wietnamską zupę z makaronem, oraz są dostępne dania w formie bufetu. Stosunek jakości do ceny oceniam wysoko. Na jedną noc hotel był idealny.
-
-
10
Marie
Дата отзыва: 30 июня 2025
Everything are you excellent! The staff were so hospitable and very attentive to our needs. The place is clean and has a very relaxing atmosphere. They even offered things that will make us comfortable even if we have already checked out. They also gifted us a free room upgrade because we are celebrating our anniversary.
None
None
10
Kerem
Дата отзыва: 29 июня 2025
The staff was very helpful to us. Rooms were clean. Breakfast was good and comes with free options for your egg preference. :)
10
Ruddick
Дата отзыва: 27 июня 2025
The staff were incredible, they kindly upgraded me at a very decent price. Very happy with my stay.
My upgraded room was beautiful, with a balcony.
My upgraded room was beautiful, with a balcony.
10
Krish
Дата отзыва: 27 июня 2025
The staff was excellent and very supportive. They were there for everything we needed. The rooms are value for money and definitely recommended!
10
A
Дата отзыва: 25 июня 2025
Room was big, comfy and clean, position was excellent and staff was super helpful with recommendations
10
Samuel
Дата отзыва: 25 июня 2025
The staff were very friendly, kind and helpful. They made sure we was comfortable and gave us recommendations on where to go.
It was perfect.
It was perfect.
8
Chua
Дата отзыва: 24 июня 2025
Trouble trying to charge mobile phones as connection loose on the wall
10
Frederik
Дата отзыва: 21 июня 2025
Had a very nice room. Very friendly staff welcoming you. Thank you
10
Stefan
Дата отзыва: 21 июня 2025
Hjälpsamma, bra varierad frukost.
Rent o fräscht.
10
Antonio
Дата отзыва: 21 июня 2025
Trato magnífico, nos dieron muy buenas indicaciones de que ver y donde comer
10
Marie-prune
Дата отзыва: 18 июня 2025
L'accueil était très chaleureux et nous avons pu bénéficier d'une des plus belle chambre avec 2 très grands lits !
La confiture au petit déjeuner
La confiture au petit déjeuner
10
Mustafa
Дата отзыва: 17 июня 2025
Breakfast was adequate as the staff tried their best to accommodate my familys' halal diet required during our stay.
The experience was excellent so no issues to bring up. Well done to the staff.
The experience was excellent so no issues to bring up. Well done to the staff.
9
Aleksandra
Дата отзыва: 16 июня 2025
Bardzo sympatyczna obsługa , która starała się zaspokoić nasze potrzeby- ocena 10 na 10
Hotel w centrum , blisko restauracji, masażu.
Dobre śniadania, darmowa kawa , która była przepyszna.
Polecam
10
Riley
Дата отзыва: 16 июня 2025
Everything was perfect! Staff were what made it exceptional for us! They are so lovely and help in any way they can. Would 100% recommend
Nothing
Nothing
9
V
Дата отзыва: 16 июня 2025
Extremely helpful staff and very flexible with early/late check in/outs. Free coffee and tea for guests all the time with light snack. Very polite front desk. Good size rooms
Bathroom door wasnt locking. Probably a curtain on the tinted glass of the bathroom for family rooms.
Bathroom door wasnt locking. Probably a curtain on the tinted glass of the bathroom for family rooms.
10
Madison
Дата отзыва: 14 июня 2025
The staff were the loveliest people ever! They couldn’t have done any more to make me feel welcome, safe and comfy.
10
Nur
Дата отзыва: 14 июня 2025
Very good location and comfortable rooms. Lovely staff Anna helped us through check in and made sure that we are comfortable throughout our stay.
NA
NA
10
Amit
Дата отзыва: 13 июня 2025
It was a great experience and great staff, very clean
10
Ronald
Дата отзыва: 13 июня 2025
This is a perfect place for me to stay in Hanoi, located in heart of Hanoi (Old Quarter) where closer to resto, spa, shops, local coffee shop, 24 hours convenience store, walkable to roam the closers city attractions.
My room is great, comfy, clean and spacious apart from I am always wanted with a balcony/terraces or windows.
Breakfast is always serving hot food - excellent breakfast choices in Vietnamese style.
STAFFS are truly the gems of this hotel, so accommodating, polite, well trained and treated you as "King and Queen"
so far...its perfect for me
so far...its perfect for me
10
ח
Дата отзыва: 10 июня 2025
מלון מומלץ מאוד לביקור בהאנוי. מיקום מרכזי בעיר העתיקה, חדר גדול מרווח ונקי .הצוות בראשות אנה ואמה זמינות כל הזמן , מאוד שרותיות לכל פנייה. ניתן לארגן דרכן כל בקשה. ארוחת בוקר מגוונת.
8
Eline
Дата отзыва: 10 июня 2025
Uitstekende locatie. Prima ontbijt en personeel. Bed was groot en fijn.
Kamer was aan de lage kant. We konden er net rechtop staan. Even niet goed opgelet tijdens het boeken. Douchekop kon beter
Kamer was aan de lage kant. We konden er net rechtop staan. Even niet goed opgelet tijdens het boeken. Douchekop kon beter
10
Lore
Дата отзыва: 08 июня 2025
Grote kamer
Vriendelijk personeel
Het ontbijt was beetje pover, althans wat wij lekker vinden. Yoghurt met granola of dergelijke was heel welkom geweest
Het ontbijt was beetje pover, althans wat wij lekker vinden. Yoghurt met granola of dergelijke was heel welkom geweest
1
余
Дата отзыва: 08 июня 2025
地點便利
廁所馬桶真的太高 上廁所真的相當的不方便 導致我三天沒有排便 若有帶小朋友或老人家去玩的話 上廁所要相當小心 還有淋浴間的旁邊水管 一直冒水出來 漏水出來 跟後兩天冷氣還壞掉 工作人員竟然說沒有辦法找人修理 體感溫度40幾度 非常的熱 令人很不舒服 無法好好入眠～ 淋浴間地板相當的滑 一樣有小孩或大人洗澡的話 要小心 然後洗澡 水都會跑到外面 真的很危險～ 我常常旅行 這是我住過最不滿意的飯店！
廁所馬桶真的太高 上廁所真的相當的不方便 導致我三天沒有排便 若有帶小朋友或老人家去玩的話 上廁所要相當小心 還有淋浴間的旁邊水管 一直冒水出來 漏水出來 跟後兩天冷氣還壞掉 工作人員竟然說沒有辦法找人修理 體感溫度40幾度 非常的熱 令人很不舒服 無法好好入眠～ 淋浴間地板相當的滑 一樣有小孩或大人洗澡的話 要小心 然後洗澡 水都會跑到外面 真的很危險～ 我常常旅行 這是我住過最不滿意的飯店！
10
Chiara
Дата отзыва: 07 июня 2025
Hotel proprio in centro del quartiere vecchio, comodissimo per girare la città anche se si è a piedi. Staff super gentile e pronto a consigliarti ed aiutarti con i vari tour. Camera spaziosa e pulita.
9
Daniel
Дата отзыва: 06 июня 2025
מיקום מעולה, אוכל אחלה, צוות נדיר. החדרים קצת קטנים כמו בכל המזרח אבל השירותיות של הצוות התעלתה על כל דבר אחר. תודה רבה לEmma!
10
Roo8164
Дата отзыва: 05 июня 2025
Great location , super helpful friendly staff.
10
Samantha
Дата отзыва: 04 июня 2025
Excellent location, wonderful staff, clean and comfortable room
10
Daisy
Дата отзыва: 04 июня 2025
the hotel offered a very pleasant stay and convenient location. the location was walking distance to the popular landmarks. the room amenities were nicely done rooms very comfortable. the free breakfast was great. the staffs were incredibly nice,friendly,always smiling and willing to help, they were very accomodating specially “Anna and Linda” they deserve the raise.
the charging outlet was far from the bed.
the charging outlet was far from the bed.
10
Maria
Дата отзыва: 04 июня 2025
Θέλω να βάλω 100 αστέρια στο προσωπικό του ξενοδοχείου. Ηταν η τελευταία μας διαμονή στο Βιετνάμ ξεχωρίσαμε αυτό τ ξενοδοχείο επειδή οι άνθρωποι ήταν τόσο καλοί
Σας ευχαριστούμε πάρα πολύ για αυτό κάνατε την εμπειρία μας πολύ ξεχωριστή 🫶
10
Rae
Дата отзыва: 03 июня 2025
2nd time staying here and it will be go-to hotel in Hanoi from now on. It's spotlessly clean, the comfiest bed in the world, and an exceptional location. Staff are so lovely.
10
K
Дата отзыва: 02 июня 2025
Staff, Management, and Owner on Point.
Breakfast included, tasted well with some Vietnamese style.
10
Nizma
Дата отзыва: 01 июня 2025
The staff were really helpful, I got a family room upgrade with a window and city view. They helped me to arrange the one day trip to Ha Long Bay.
The food was simple and good, located nearby the mosque and halal foods.
The tooth paste was not fresh and bad quality
The tooth paste was not fresh and bad quality
10
Azumi
Дата отзыва: 01 июня 2025
お部屋が素敵、スタッフがとても親切。
アクセスが良く、周辺の散策にもバッチリです。
音が少し気になる
音が少し気になる
10
John
Дата отзыва: 30 мая 2025
Very friendly greeting and excellent service during the whole stay. There is free coffee and snacks in the seating area downstairs all day. Great location, comfortable bed.
10
Michael
Дата отзыва: 30 мая 2025
I have been on around the world staying at hotels for the past six weeks. The standout for me as a solo traveller is their customer service. It is 1st class better than all the rest.
Nothing you meet all my needs
Nothing you meet all my needs
8
Richard
Дата отзыва: 30 мая 2025
Friendly, well run hotel. Staff were lovely. Comfortable rooms, great location in the old quarter, good value for money.
10
Ankit
Дата отзыва: 29 мая 2025
Awesome Hotel at Awesome location with Awesome service..Staff was very helpful (esp. Emma and Anna)
Good hotel to stay in the heart of Old Quarter. Highly recommended...
9
Stephanie
Дата отзыва: 28 мая 2025
La ubicacion es en el mismo centro donde tienes mercado comida y bares. El personal fue muy amable, cuando recurri a ellos por un inconveniente lo solucionaron en 5 min.
Limpieza nada que decir todo muy limpio.
El desayuno variado y abundante con variedad de frutas y comida
Llegue justo en un momento donde alrededor del hostel habia una construccion pero el personal logro solucionar eso ofreciendo el cambio de habitacion sin cobro, lo cual hizo mucho mejor mi estadía y pude descansar lo suficiente.
Llegue justo en un momento donde alrededor del hostel habia una construccion pero el personal logro solucionar eso ofreciendo el cambio de habitacion sin cobro, lo cual hizo mucho mejor mi estadía y pude descansar lo suficiente.
8
Ievgen
Дата отзыва: 28 мая 2025
The stuff. They were always willing to help, treated problems as their own.
Breakfast was not bad.
Many problems with apartments. The first one we got had several technical issues. We requested replacement, but in the second one there were also problems, for example a not working door.
Many problems with apartments. The first one we got had several technical issues. We requested replacement, but in the second one there were also problems, for example a not working door.
10
Lara
Дата отзыва: 28 мая 2025
It was very clean and comfortable! The beds were amazing! They. Upgraded us to a bigger room which was a pleasant surprise!
10
Elizabeth
Дата отзыва: 28 мая 2025
The staff were lovely and attentive from start to finish. We even got a room upgrade at no extra cost to the family room so my partner and I had a double bed each. Great facilities - big shower and good breakfast included in the morning. Nearby to Circle K as well for late night snacking. Thank you for having us!
10
Thanh
Дата отзыва: 28 мая 2025
We booked this hotel at the last minute and it turned out to be a great choice. The host and staff (Anna and Linda) are very friendly and welcoming. They let us check in early. The room is nice and spacious, good AC, quiet and clean. great location, you can walk to many iconic spots from here. The breakfast is small but nice and they make very good Vietnamese beef noodle. You’ll get all of these for $23 in Hanoi, it is beyond one’s expectation. I’m very happy with my stay.
6
Andrea
Дата отзыва: 28 мая 2025
Lage.
Sehr spärlich eingerichtete Zimmer. Teilweise kaputt.
Sehr spärlich eingerichtete Zimmer. Teilweise kaputt.
10
Francesco
Дата отзыва: 28 мая 2025
Nice hotel , good location, very friendly staff
Thanks you so much
4
Josh
Дата отзыва: 26 мая 2025
We were welcomed by a really nice guy who gave us great tips for the city
Small room, loud construction noises, lady in the morning were very pushy about a 10/10 review, bathroom wasn’t particularly clean.
Small room, loud construction noises, lady in the morning were very pushy about a 10/10 review, bathroom wasn’t particularly clean.
10
Susan
Дата отзыва: 26 мая 2025
Nice complementary coffee, tea & snacks available 24 hrs at the ground floor lobby. All the staff had a genuine happy smiles. Breakfast was reasonably good. Emma was very helpful and kind even to the point of helping us to order & deliver the local baguette/banh which I liked very much to bring back home.
None
None
9
K
Дата отзыва: 26 мая 2025
Convenient location, staffs were friendly and very helpful.
The ceiling is very low, not for tall people especially Economic room
The ceiling is very low, not for tall people especially Economic room
10
John
Дата отзыва: 26 мая 2025
Staff were very friendly and the hotel gave us packed meal for our travel!
9
Abby
Дата отзыва: 25 мая 2025
Emma was fantastic, she couldn’t have done more for us. Highly recommend. The beds were SO comfy.
10
Yvette
Дата отзыва: 24 мая 2025
There are many things that I love about this property:
1. The accommodating and helpful staff. Ms. Anna even upgraded two of our rooms and we were very comfortable. We arrived Hanoi at dawn and the staff were there to help up and even sent several communications prior to our stay. Our additional request for transport to the train station and extended stay were extra miles that made us want to go back.
2. Homey breakfast. The food choices is not as plush as some hotels but it was delicious. Loved it.
3. The location is tops as it is walking distance to Hoan Kiem Lake and to quaint shops.
Well not much to say here. For me a comfortable clean stay with great helpful staff can make up for anything that is below par. Yet this hotel gives you the minimum basic comfort, has a bidet and hair blow dryer, kettle though I did not see a mini fridge which I do not usually use.
Well not much to say here. For me a comfortable clean stay with great helpful staff can make up for anything that is below par. Yet this hotel gives you the minimum basic comfort, has a bidet and hair blow dryer, kettle though I did not see a mini fridge which I do not usually use.
10
Friederike
Дата отзыва: 21 мая 2025
Der Service war sehr gut und das Personal super freundlich. Unser Zimmer war hell und sauber und das Hotel sehr zentral gelegen. Außerdem war das Frühstück sehr gut, sowohl Buffet als auch die Möglichkeit weitere Gerichte zu bestellen. Wir haben uns sehr wohl gefühlt!
Nichts
Nichts
9
Izabela
Дата отзыва: 20 мая 2025
Schludnie i spokojnie.
Pokoje dużo mniejsze niż na zdjęciu.
Pokoje dużo mniejsze niż na zdjęciu.
10
S
Дата отзыва: 20 мая 2025
Anna was very helpful and friendly. I arrived at 3AM because my bus was delayed and I was greeted in a warm and welcoming way. She changed my room and was very kind throughout my stay.
The rooms don't have windows but I think that's normal for hotels in Vietnam.
The rooms don't have windows but I think that's normal for hotels in Vietnam.
10
Katrina
Дата отзыва: 16 мая 2025
Staff were amazing and friendly, location was amazing. Anna was 10/10 and would definitely recommend to others
No pool but only a short stay, luckily the room has great aircon and a lovely ceiling fan
No pool but only a short stay, luckily the room has great aircon and a lovely ceiling fan
9
Alessia
Дата отзыва: 15 мая 2025
Posizione centrale, staff gentile e disponibile
Poche opzioni vegane per la colazione
Poche opzioni vegane per la colazione
9
Alessia
Дата отзыва: 15 мая 2025
Posizione centrale, personale gentile e accogliente
Poche opzioni vegane per la colazione
Poche opzioni vegane per la colazione
10
Lele97
Дата отзыва: 12 мая 2025
Ottima posizione, ci hanno fatto l'upgrade gratuito della camera e ci hanno fornito assistenza per il taxi al momento del checkout per raggiungere l'aeroporto
7
Michelle
Дата отзыва: 12 мая 2025
The hotel is in a great location and the staff go above and beyond for you! It is very clean.
The rooms do not have a window and the shower pressure was very low.
The rooms do not have a window and the shower pressure was very low.
10
Andrew
Дата отзыва: 12 мая 2025
Staff were amazing and so friendly , we had an early morning flight and they pre packaged up breakfast for us! Great location close to train street too!
10
Ross
Дата отзыва: 10 мая 2025
We received a free upgrade when we arrived.
We stayed in a room in the middle of the building that had no windows but was super quiet away from the noise of the street, with a really comfy bed.
The staff are truly incredibly helpful and do as much as they can.
Great shower and water pressure.
Free breakfast is also great with good selection.
Location is very walkable within the old town.
Great AC with ceiling fan for a really cold nights sleep.
Nothing at all.
Nothing at all.
9
Cherry
Дата отзыва: 09 мая 2025
My friend and I stayed for 4 nights and we like the hotel because its very convenient and close to everything. But what we love the most is that even before we came they are very helpful already. We have booked all our different day tours with the hotel and made it easy for us. Airport transfers too. Shout out to Madam Anna and Emma because they are very attentive to what their guests needs and requests🫶🏻. Also to the rest of the staff as they are very helpful and nice too. Thank you all! We love the rooms they gave us its clean and tidy, the beds are comfy and soft. Also,we cannot forget the breakfast chicken Pho in the morning, its Very delicious and never ever skip it. We missed it already! The hotel mini breakfast buffet is well organize and good. We love Hanoi and we had a good time, everyday tired but it was fantastic. We can’t wait to go back and stay with them again. Yey!!☺️
10
Neil
Дата отзыва: 09 мая 2025
The property was very centrally located and the staff went out of their way to help us. We would ask abt places and they would guide us with maps etc.
I loved everything abt our stay
I loved everything abt our stay
10
Neil
Дата отзыва: 09 мая 2025
The staff was so helpful kept our luggage for free while we stayed a night at halong bay. Even booked the cruise for us that would suit my family the best. Everything is walking distance from the property
10
Kenny
Дата отзыва: 08 мая 2025
Clean, very nice and helpful staff, good location. The beds were comfortable and good AC in them!
9
Chloé
Дата отзыва: 06 мая 2025
L’emplacement était parfait pour visiter Hanoï à pied, c’était super propre et le lit était immense. Le petit dej en buffet est super bon et change tous les jours. Possibilité de réserver des bus avec l’hôtel
La porte de notre chambre n’est pas opaque donc on voyait la lumière au travers ce qui était un peu dérangeant surtout le matin. Le plafond est bas il faut faire attention
La porte de notre chambre n’est pas opaque donc on voyait la lumière au travers ce qui était un peu dérangeant surtout le matin. Le plafond est bas il faut faire attention
10
Jakub
Дата отзыва: 06 мая 2025
Pohodlné postele, hezká koupelna, klimatizace, umístění hotelu.
10
Lucrezia
Дата отзыва: 05 мая 2025
Ottima esperienza. Camera pulita e letto molto comodo. Colazione buona, con diverse opzioni che cambiavano ogni giorno. Lo staff è eccezionale, in particolare Anna, che ci ha aiutato a organizzare alcune escursioni e spostamenti in modo perfetto. Inolte, la posizione è perfetta per girare Hanoi a piedi. Super consigliato!
8
Arun
Дата отзыва: 05 мая 2025
We arrived very early at the property. However as the property was fully booked, we had to remain in the lobby. They managed to give us our room early though. The staff were very friendly and helpful with information as well as helping us book tours.
The room we had was really small. Barely enough room to keep our luggage. However, this was perfect for tourists who only come to the room to sleep.
The room we had was really small. Barely enough room to keep our luggage. However, this was perfect for tourists who only come to the room to sleep.
8
Outbackviking
Дата отзыва: 04 мая 2025
The service, location, look and size of the room were all very good at this hotel. The bed is very comfortable and they supply an extra pillow on request (not a vibe when there is only two). The room is also well cleaned.
We enjoyed the breakfast, they have a small buffet and a la carte to choose from, including eggs, beef pho, fresh fruit, French toast, good coffee.
Staff are helpful and like everywhere can help with booking tours and transfers.
The main reason I gave a lower score is because the aircon barely worked during the day. This is made worse by reception turning it off at the switchboard when you leave and it takes ages for the room to cool down again. The temperature thankfully cooled down enough at night to sleep comfortably. But in the day it is stuffy and uncomfortable. Even by 9am it was getting hot again. There is a fan in the room which definitely helps, but also shows the hotel is aware of the issue. We had the deluxe double room on the 6th floor so maybe if you get a different room you won't have the same experience. For one night we paid 1,071,000VND.
The main reason I gave a lower score is because the aircon barely worked during the day. This is made worse by reception turning it off at the switchboard when you leave and it takes ages for the room to cool down again. The temperature thankfully cooled down enough at night to sleep comfortably. But in the day it is stuffy and uncomfortable. Even by 9am it was getting hot again. There is a fan in the room which definitely helps, but also shows the hotel is aware of the issue. We had the deluxe double room on the 6th floor so maybe if you get a different room you won't have the same experience. For one night we paid 1,071,000VND.
10
Suraj
Дата отзыва: 04 мая 2025
Emma and Linda both are very good and gives best hospitality. The hotel is centered at best location. Good to stay here and we will visit again.
8
Molly
Дата отзыва: 02 мая 2025
The location is amazing and the staff are so helpful and lovely! The beds are comfy and clean.
Some noise outside from construction work.
Some noise outside from construction work.
10
Frederic
Дата отзыва: 01 мая 2025
Das Personal war sehr freundlich. Gleich zum Check in wird man mit einem Erfrischungsgetränk und Tuch begrüßt. Zudem wurde uns eine Karte + Auflistung aller Sehenswürdigkeiten, Bars, etc.
gegeben.
Das Frühstück ist klein aber fein. Auf Wunsch werden zusätzliche Gerichte von einer Menü Karte serviert.
10
Anonimo
Дата отзыва: 01 мая 2025
La atencion que tuvieron con nosotros al volver a alojarnos en el hotel a los dos días y nos dieron una habitación superior. Súper atentos.
Las camas y almohadas súper comodas.
La ubicación, el precio...
El desayuno algo mas de dulce, por decir algo.
El desayuno algo mas de dulce, por decir algo.
4
Morgane
Дата отзыва: 30 апреля 2025
Hotel is in the old quarter so close to everything! Hotel staff is very friendly and check out at 4 in the morning was possible. They even gave us our breakfast to go
We booked a room but the ceilings were extremely low (my husband alsmost couldn’t stand straight and he is 189cm tall) and there is no window (i knew that) so both gave out a claustophpbic vibe. Also: the drain in the shower smelled like sewage so they put some bags of water on top of it to keep the smell out (that was lingering in the room as well). We even found clipped toe nails on the sink in the bathroom in full sight so i doubt the place was cleaned. The airconditioning also broke down in the middle of the night. The bed was clean tho
We booked a room but the ceilings were extremely low (my husband alsmost couldn’t stand straight and he is 189cm tall) and there is no window (i knew that) so both gave out a claustophpbic vibe. Also: the drain in the shower smelled like sewage so they put some bags of water on top of it to keep the smell out (that was lingering in the room as well). We even found clipped toe nails on the sink in the bathroom in full sight so i doubt the place was cleaned. The airconditioning also broke down in the middle of the night. The bed was clean tho
10
Horcicka
Дата отзыва: 30 апреля 2025
Well located, staff were amazing and super helpful.
10
Caitlin
Дата отзыва: 28 апреля 2025
Great facility’s, great customer service, location perfect and very helpful
10
Kimberly
Дата отзыва: 28 апреля 2025
Good location to walk around the old quarter.
Friendly and helpful staff.
Room was adequate for the price - clean and comfortable bed.
I can’t think of anything - it’s not a 5 star hotel but I’d stay again if I was in Hanoi.
I can’t think of anything - it’s not a 5 star hotel but I’d stay again if I was in Hanoi.
9
Ian
Дата отзыва: 26 апреля 2025
Our room was a sanctuary from the Old Quarter. It had nice high ceilings, great aircon and good amenities throughout.
The staff were very friendly to us and helped us with lots of things. We ended up taking 2 day tours, which they arranged for us. They also arranged our onward transport to Mai Chau.
We ended up finding the heart of the Old Quarter was too touristy, but the streets by the hotel had a nice atmosphere with more traditional shops and restaurants. We particularly liked visiting the Bia Hoi around the corner!
The breakfast was a little basic, but serviceable. As with any hotel in the Old Quarter, there is a little bit of traffic noise, but that’s to be expected.
The breakfast was a little basic, but serviceable. As with any hotel in the Old Quarter, there is a little bit of traffic noise, but that’s to be expected.
10
Martin
Дата отзыва: 26 апреля 2025
Great hotel in ideal location for exploring. Staff were really helpful and provided some great tips for food, shopping and sightseeing. Were able to leave our bags on the last day which was a great help
7
Matt
Дата отзыва: 25 апреля 2025
The staff were excellent
There was a smell coming from toilet pipes. The room was quite small.
There was a smell coming from toilet pipes. The room was quite small.
8
Sophie
Дата отзыва: 25 апреля 2025
Bien situé et personnel hyper gentils
Fenêtre minuscule dans la chambre mais franchement ça allait
Fenêtre minuscule dans la chambre mais franchement ça allait
9
Amphy
Дата отзыва: 24 апреля 2025
Golden Rooster is a very good location to stay at Old Quarter, Hanoi as the hotel is located at the main and busy streets of Old Quarter. Our stay at Golden Rooster makes as comfortable and convenient. The quality of services from staff specially the kind and approchable Ms. Emma is superb and of course to all the staff of the hotel 👏👏👏, definetely we will still choose the Golden Rooster Hotel to be our accomodation once we come back at Hanoi, Vietnam. Thank you so much.
Nothing
Nothing
9
Carolyn
Дата отзыва: 23 апреля 2025
Great location, very central. Big, comfortable room. Staff were very helpful - arranged pick up from the airport, got us into our room early and did a takeaway breakfast for us the next morning as we were leaving very early.
8
Lara
Дата отзыва: 23 апреля 2025
Staff very kind and helpful.
Good and clean bedroom.
Great location
The walls are quite thin. We heard some noise during the night.
The walls are quite thin. We heard some noise during the night.
10
Joanna
Дата отзыва: 23 апреля 2025
Hotel jest położony w świetnej okolicy, rzut beretem do Hanoi Train Street, w okolicy cała masa kawiarni.
Hotel jest niewielki, ale dość klimatyczny.
Śniadania bardzo różnorodne, przez cały dzień dostęp do kawy i herbaty, a obsługa jest bardzo miła i pomocna prawie jak rodzina.
Trochę głośno gdy ktoś schodził po schodach z walizami z wyższego piętra, ale ok ;)
Trochę głośno gdy ktoś schodził po schodach z walizami z wyższego piętra, ale ok ;)
7
Michelle
Дата отзыва: 22 апреля 2025
Great location walking distance to everything . Staff were exceptionally helpful and very accomodating .
There was some construction going on so it was a bit noisy at times. This wasn’t the hotels fault though.
There was some construction going on so it was a bit noisy at times. This wasn’t the hotels fault though.
8
Sandrine
Дата отзыва: 22 апреля 2025
Hôtel bien situé dans le vieux quartier de Hanoï.
Chambre conforme au descriptif
10
K
Дата отзыва: 22 апреля 2025
Goede ligging (locatie)
Douche was redelijk omdat Douchekop moeilijk af te stellen was.
Douche was redelijk omdat Douchekop moeilijk af te stellen was.
9
Sara
Дата отзыва: 22 апреля 2025
Hotel piccolo in posizione molto centrale a Hanoi, nel quartiere vecchio. In una stradina un po’ laterale e quindi non rumorosa. Letti comodissimi e personale super gentile. La colazione è abbastanza varia e si ha la possibilità di ordinare uova e crepe fatte al momento. Qualità prezzo veramente eccellente!
Aggiungerei del sapone per le mani in bagno e magari delle opzioni dolci per la colazione. Questo sicuramente mi è mancato. Per il resto tutto perfetto
Aggiungerei del sapone per le mani in bagno e magari delle opzioni dolci per la colazione. Questo sicuramente mi è mancato. Per il resto tutto perfetto
10
Anonimo
Дата отзыва: 22 апреля 2025
Todo, la atención, amabilidad y disposición ayudar.
La ubicación, las camas y almohadas súper comodas.
Algo de cruasanes o mas dulce en el desayuno para los extranjeros, por decir algo.
Algo de cruasanes o mas dulce en el desayuno para los extranjeros, por decir algo.
10
Kirsten
Дата отзыва: 21 апреля 2025
Fantastic location with friendly, helpful staff. Great breakfast. Comfy rooms with lovely cool air con
Some rooms don't have windows which isn't an issue but I can see it being claustrophobic if staying for a while.
Some rooms don't have windows which isn't an issue but I can see it being claustrophobic if staying for a while.
10
Sara
Дата отзыва: 21 апреля 2025
Really nice hotel, super friendly staff (in particular Emma!), comfortable beds and pillows, clean bathroom. I would definitely come back! They kept my luggage safe while I went to Ha Giang and then to Lan Ha bay, which was really appreciated. Laundry service is cheap and efficient.
10
Sara
Дата отзыва: 21 апреля 2025
Really nice hotel, super friendly staff (in particular Emma!), comfortable beds and pillows, clean bathroom. I would definitely come back! They kept my luggage safe while I went to Ha Giang and then to Lan Ha bay, which was really appreciated. Laundry service is cheap and efficient.
10
Elise
Дата отзыва: 20 апреля 2025
Location and staff - thank you Anna and Emma for making us feel at home
Nothing
Nothing
10
Olivier
Дата отзыва: 20 апреля 2025
The hotel team was very supportive and helpful
-
-
8
Liz
Дата отзыва: 18 апреля 2025
Super helpful staff, comfy beds and well located hotel.
8
Thierry
Дата отзыва: 18 апреля 2025
Le personnel, toujours disponible et present pour rendre votre sejour agreable et facile
Le the/café à disposition
Bonne literie
Les travaux dans le batiment en construction à coté (renseignez vous avant d y aller) Ne pas avoir de fenetre
Les travaux dans le batiment en construction à coté (renseignez vous avant d y aller) Ne pas avoir de fenetre
9
Hanno
Дата отзыва: 18 апреля 2025
The service and staff was very friendly and helpful!
8
Max
Дата отзыва: 17 апреля 2025
Lovely hotel in the old quarter in Hanoi. Rooms were clean, spacious and comfortable. Staff were very friendly and helpful. There were a reasonable amount of options at breakfast. Only gripe is that no tea or coffee is provided in the rooms despite a kettle and cups being provided. Other than this the hotel was good value for money.
7
Frances
Дата отзыва: 16 апреля 2025
The room was spacious and the bed was firm to our liking. The hotel location was within walking distance to Hoan Kiem Lake and other places of interest. A coin laundry is located just across from the hotel and a convenience store is within walking distance. The hotel has a Whatsapp number to make it easier for guests to communicate any concerns. The staff kindly gave a souvenir to our child at the end of our stay.
The shower lever was a bit hard to change from handheld to fixed shower head. Since the hotel is located in a busy street, it can be quite noisy at night. The walls between rooms were very thin so we can hear what our neighbors were doing even though they were only talking in normal voice. The hotel turned off the air conditioner even though we put the key card in the slot, so we had to contact the hotel to have it turned on, which is a bit weird.
The shower lever was a bit hard to change from handheld to fixed shower head. Since the hotel is located in a busy street, it can be quite noisy at night. The walls between rooms were very thin so we can hear what our neighbors were doing even though they were only talking in normal voice. The hotel turned off the air conditioner even though we put the key card in the slot, so we had to contact the hotel to have it turned on, which is a bit weird.
9
Natasha
Дата отзыва: 15 апреля 2025
Great customer service & comfortable rooms.
Nothing. All great!
Nothing. All great!
10
Jessica
Дата отзыва: 15 апреля 2025
Beautiful hotel, great location, extremely comfortable bed and lovely helpful staff. Highly recommend.
10
Eline
Дата отзыва: 14 апреля 2025
Super comfortabele kamer, heerlijk bed, fijne badkamer. We hebben hier echt als roosjes geslapen. Het personeel was heel behulpzaam en vriendelijk.
Het ontbijt stond niet op de aangegeven start tijd helemaal klaar, waardoor we een beetje moesten haasten in de ochtend voor onze vroege pick-up. Het personeel was wel heel behulpzaam en zorgde ervoor dat we op tijd ons eten kregen.
Het ontbijt stond niet op de aangegeven start tijd helemaal klaar, waardoor we een beetje moesten haasten in de ochtend voor onze vroege pick-up. Het personeel was wel heel behulpzaam en zorgde ervoor dat we op tijd ons eten kregen.
10
Fabien
Дата отзыва: 14 апреля 2025
La gentillesse du personnel, l’accueil et l’emplacement
Rien
Rien
10
Hélia
Дата отзыва: 13 апреля 2025
Le service du personnel est vraiment impeccable. Dès notre arrivée, nous avons été très bien accueilli. Ils sont très réactifs, et répondent aux demandes spécifiques. Chaque membre du personnel est très agréable. Ils sont très arrangeant et vous aide avec plaisir peu importe votre demande. Ils sont aux petits soins.
Il y avait des travaux dans la rue, la nuit où j'y ai séjourné. Je suis consciente que ce sont des choses qui arrive en plein centre ville à Hanoï. De plus, jai très bien dormi. C'est un désagrément dont l'hôtel n'est absolument pas responsable.
Il y avait des travaux dans la rue, la nuit où j'y ai séjourné. Je suis consciente que ce sont des choses qui arrive en plein centre ville à Hanoï. De plus, jai très bien dormi. C'est un désagrément dont l'hôtel n'est absolument pas responsable.
10
Abigail
Дата отзыва: 13 апреля 2025
Fantastic location in the old quarter at a slight remove from the most chaotic areas. The staff, especially Emma, were incredibly helpful and personable and made our stay really special.
Our room didn’t have an exterior window but in some ways this was good as it ensured the room was quiet and didn’t hear noise from the street.
Our room didn’t have an exterior window but in some ways this was good as it ensured the room was quiet and didn’t hear noise from the street.
9
Maria
Дата отзыва: 11 апреля 2025
La ubicación es privilegiada y por esta razón lo volvería a elegir. El personal es muy servicial y nos asistieron con el taxi y todas nuestras necesidades. El desayuno estaba bien, tenía cosas de autoservicio y opciones a la carta, la mayoría saladas.
Hay habitaciones que no tienen ventanas. El acolchado era corto y no permitió un adecuado descanso.
Hay habitaciones que no tienen ventanas. El acolchado era corto y no permitió un adecuado descanso.
8
Benny
Дата отзыва: 10 апреля 2025
Rooms are clean and comfortable & it comes with a big balcony which we use it to relax after a day outing. As for breakfast is the usual that most Hanoi hotels provide. The location is good and is accessible to massage and eating places by walking which we find it nice & convenient
The water pressure for the shower is weak and the hot water is intermittent at time and if they can improve on that it will be good
The water pressure for the shower is weak and the hot water is intermittent at time and if they can improve on that it will be good
10
Nicola
Дата отзыва: 09 апреля 2025
From the minute we booked our stay the communication was first class. We were greeted by Anna who was so welcoming & helpful just like the rest of the staff. Always smiling and willing to help nothing was too much to ask for.
The room was clean & good showers. New bottle of water every day. Location was perfect
We booked tours through the hotel too which were so much fun and took the stress off us to look for ones.
We checked out at 6am and they gave us a packed breakfast to go with us.
The staff & hotel made our trip so relaxing
9
Ellen
Дата отзыва: 09 апреля 2025
A lovely hotel 😁 they go the extra mile and then some! Brought us hot ginger tea when we arrived late and offered us showers and tea after we had checked out 😁 would 100 % recommend
10
Liwayway
Дата отзыва: 09 апреля 2025
the staff are really helpful and hospitable they are very friendly
none
none
10
Nicola
Дата отзыва: 09 апреля 2025
We had already stayed here for 5 nights at the start of our trip & couldn't wait to come back. We felt so at home here.
Staff, room, location & hotel were top class.
10
Isabel
Дата отзыва: 09 апреля 2025
Cómodo y muy buena ubicación. Personal muy amable.
10
John
Дата отзыва: 08 апреля 2025
Staff were lovely and extremely helpful. Good location and unique rooms.
Nothing
Nothing
7
Lydia
Дата отзыва: 08 апреля 2025
L'emplacement et la gentillesse du personnel.
Attention à ne pas vous laisser embarquer dans les stratagèmes de la direction : à notre arrivée, on nous a attribués une chambre minable sans fenêtre, basse de plafond et à côté des cuisines. Évidemment nous n'étions pas très contents. On nous a alors demandé d'annuler notre réservation Booking et moyennant un supplément, attribué une chambre supérieure qui correspondait en fait aux photos de celle que j'avais réservée ! Deuxième déboire : nous avions booké la veille avec le personnel de l'accueil un chauffeur pour le lendemain (à un prix convenu) et comme par hasard le lendemain avec la manager le prix avait augmenté !!!
Attention à ne pas vous laisser embarquer dans les stratagèmes de la direction : à notre arrivée, on nous a attribués une chambre minable sans fenêtre, basse de plafond et à côté des cuisines. Évidemment nous n'étions pas très contents. On nous a alors demandé d'annuler notre réservation Booking et moyennant un supplément, attribué une chambre supérieure qui correspondait en fait aux photos de celle que j'avais réservée ! Deuxième déboire : nous avions booké la veille avec le personnel de l'accueil un chauffeur pour le lendemain (à un prix convenu) et comme par hasard le lendemain avec la manager le prix avait augmenté !!!
8
Fatih
Дата отзыва: 07 апреля 2025
Otelin konumu çok iyi. Çalışanlar çok yardımsever ve samimi. Tek eksik kaldığımız odanın penceresinin olmamasıydı, onun haricinde her şeyden memnun kaldık. Teşekkürler
10
Yixuan
Дата отзыва: 07 апреля 2025
Very nice, especially it's clean in Hanoi. Cause many places in Hanoi are not clean, but this is sparkling clean, totally worth the value.
10
John
Дата отзыва: 06 апреля 2025
Lovely hotel. Very friendly staff.clean big room.
Maps available to get around. Excellent stay
10
Anyol
Дата отзыва: 06 апреля 2025
Breakfasts were very tasty and the staff were very efficient with their services
10
Shao
Дата отзыва: 05 апреля 2025
Location it's not in the very center, but makes it quiet at night.
Small room , but well equipped. Worthy the money
Only one thing is maybe it's a good idea to have a little separation of shower place and toilet. Or any design to make sure the shower don't get whole place wet. But other than that, everything is good.
Only one thing is maybe it's a good idea to have a little separation of shower place and toilet. Or any design to make sure the shower don't get whole place wet. But other than that, everything is good.
10
Faisca
Дата отзыва: 04 апреля 2025
Marquei excursões ainda antes da partida com o hotel, foram excelentes a coordenar tudo e ainda nos ofereceram o transporte para o aeroporto. Otima localização, limpeza e simpatia.
8
Natalia
Дата отзыва: 03 апреля 2025
People was so friendly and helpful. They were always willing to help. They gave us instructions and guide us on where to exchange money to get a better price. I appreciate that the day we were leaving early they packed us breakfast and I think is the first hotel they do that. Love that touch !!! Thank you !
9
Antoine
Дата отзыва: 03 апреля 2025
Très bon rapport qualité/prix.
Très bien situé, personnel attentionné, literie confortable, bien insonorisé (vs bruit de la rue).
Seul désagrément est à l’arrivé lorsque le personnel a essayé de nous faire annuler la réservation booking pour passer en direct. Nous avons bien évidemment refusé et nous vous conseillons d’en faire de même.
Pas de fenêtre et plafond très bas (si vous êtes à 185cm ou + vous ne tiendrez pas debout dans la chambre).
10
Tracey
Дата отзыва: 02 апреля 2025
The staff at this hotel were amazing. They were professional, friendly and couldn't do enough for us. The breakfast was great with enough choices. The location was excellent. Highly recommend.
Nothing.
Nothing.
10
M
Дата отзыва: 02 апреля 2025
Hôtel très bien situé dans Hanoi, accueil au top, ils vous donnent pleins d’adresse de resto + visite, très arrangeant, vous pouvez laisser vos bagages si besoin, louer un scooter !
Les lits sont confortable, par contre nous n’avions pas de fenêtre dans la chambre, seulement une fenêtre sur le couloir intérieur mais cela ne nous a pas du tout déranger car au contraire c’était très calme ce qui est rare à Hanoi !
Peu de place dans la chambre pour les bagages
Peu de place dans la chambre pour les bagages
10
Luchini
Дата отзыва: 02 апреля 2025
Ci siamo trovati davvero bene!
Hotel pulitissimo ed in centro, vicino a piedi all’old town ma in una strada non troppo rumorosa.
Abbiamo prenotato tramite l’hotel una crociera ad Ha Long Bay di una notte e siamo stati davvero soddisfatti.
Personale davvero gentile e disponibile
9
Arun
Дата отзыва: 02 апреля 2025
Liggen was prima tussen strand en stad goed op loop afstand te doen.
Sport faciliteiten kunnen beter en ook het schoonmaken van die ruimte kan zeker wat aandacht gebruiken.
Schoonmaaken van de kamer zou ook iets beter kunnen het was prima tot op zekere hoogte.
10
Tim
Дата отзыва: 01 апреля 2025
Fantastic stay, great staff who always went above and beyond. Happy to help organise travel/taxis etc. Arranged laundry cleaning efficiently and looked after our bags for a night when we were travelling. Good sized rooms with comfortable beds and facilities.
9
Mary
Дата отзыва: 29 марта 2025
We had a very pleasant stay at the Golden Rooster. The hotel is in the heart of the historical area and very close to some great food options, puppet theatre, etc. Above all, the staff were very accommodating and helpful. One thing I would mention is that the rooms with balcony do have one, but they are tiny and not somewhere you would spend time.
10
Chelsea
Дата отзыва: 29 марта 2025
Great location in old quarter walking distance to all main attractions, comfortable beds and spacious rooms, big tasty breakfast, helpful staff, good restaurants close by
7
Bobette
Дата отзыва: 29 марта 2025
The staff were very friendly and accommodating. The room was spacious and clean, too. The location is also very convenient, right by old quarter. We had a pleasant stay
3
Sarah
Дата отзыва: 28 марта 2025
The lobby was just as good as the pics, location was right near the centre - great corner shop with fresh fruit nearby.
The room was absolutely tiny on the 7th floor, I was told I was upgraded as my original room was ground floor next to the kitchen with a low ceiling… my room on 7th floor was nothing like the pictures and if they have rooms with low ceilings they should state this. I had diggers going on until 2am which isn’t their fault but the room was the worst I have stayed in. Reviews are lies, i was bribed at the end to be dishonest about my experience.
The room was absolutely tiny on the 7th floor, I was told I was upgraded as my original room was ground floor next to the kitchen with a low ceiling… my room on 7th floor was nothing like the pictures and if they have rooms with low ceilings they should state this. I had diggers going on until 2am which isn’t their fault but the room was the worst I have stayed in. Reviews are lies, i was bribed at the end to be dishonest about my experience.
10
Emma
Дата отзыва: 27 марта 2025
Perfect location. Staff incredibly accommodating and helpful either late check in, early check out and advice. Breakfast was delicious. Rooms very clean and spacious. Thoroughly enjoyed our stay
10
Daniel
Дата отзыва: 27 марта 2025
Estuvimos cuatro días y todo fué perfecto. El personal es extremadamente cálido y profesional. La limpieza del cuarto y el cambio de toallas se hace a diario.
El desayuno es muy correcto y varían todos los días.
Gracias! Gracias!
Fué el comienzo ideal de nuestro viaje x Vitnam.
7
Nadha
Дата отзыва: 27 марта 2025
The staff were very helpful and hospitable. It was super conveniently located however and the breakfast was also very good. The washroom was a nice size.
The room was smaller than we expected and the ceiling was kinda low.
The room was smaller than we expected and the ceiling was kinda low.
8
Anita
Дата отзыва: 27 марта 2025
Staff were fabulous. So helpful and spoke English well.
Shower wasn’t great, low water pressure and hard to get hot water at times.
Shower wasn’t great, low water pressure and hard to get hot water at times.
10
Nguyen
Дата отзыва: 27 марта 2025
We had a wonderful stay at Golden Rooster Hotel. The room we booked was spacious, comfy and clean. The hotel is very well located and the staff is so nice and helpful.
There is a very well maintained self-service laundry across the street which is so convenient.
10
Rachael
Дата отзыва: 25 марта 2025
The staff are so welcoming and friendly. Really great service. The room was clean and comfortable.
Nothing
Nothing
10
Jean
Дата отзыва: 24 марта 2025
Le personnel est très serviable et a toute heure. S’occupe de vous proposer des solutions , afin de tout faire pour faciliter votre voyage.
Lit très confortable , chambre silencieuse cote opposé à la rue.
Lit très confortable , chambre silencieuse cote opposé à la rue.
8
Amy
Дата отзыва: 24 марта 2025
The location is excellent and the staff are lovely, so helpful and very friendly.
10
Scafetta
Дата отзыва: 22 марта 2025
Everything. Staff was lovely and room was great location was perfect
Nothing
Nothing
10
Hilary
Дата отзыва: 21 марта 2025
Great location. Great value. Staff were lovely. Rooms were really great.
We liked everything about this property.
We liked everything about this property.
9
Pauline
Дата отзыва: 21 марта 2025
The staff is really nice and helpful.
The hotel is really well located in the old quarter.
The room is quite big and clean, and the bed comfortable.
It is a great value for money!
The area is noisy, so we chose a room that was not on the street side, but unfortunately it can still be a bit noisy in the morning as we can hear everything through the ventilation system. The bathroom could use some renovation work.
The area is noisy, so we chose a room that was not on the street side, but unfortunately it can still be a bit noisy in the morning as we can hear everything through the ventilation system. The bathroom could use some renovation work.
10
Mathilde
Дата отзыва: 19 марта 2025
Très joli hôtel, très bien situé dans le vieux quartier de Hanoi, la litterie est très confortable et le petit déjeuner est complet et en plus vraiment bon.
Le personnel est adorable, et ils proposent aussi des visites guidées qui valent vraiment la peine (très bon rapport qualité prix) et tout est organisé pour vous.
Nous nous sommes sentis bien et accueillis dans cet hôtel, adresse que nous retenons et recommandons pour un prochain passage à Hanoi!
RAS
RAS
9
Emma
Дата отзыва: 18 марта 2025
Staff were super friendly and smiley.
Hotel & our room was clean. Our room was spacious and the bed was huge and cosy. Would definitely stay again. Great location & Such good value for money.
The shower floor can be extremely slippery so be careful!
The shower floor can be extremely slippery so be careful!
8
Willem
Дата отзыва: 18 марта 2025
All went well, people were very helpful and friendly
10
Heleen
Дата отзыва: 18 марта 2025
Het personeel was super lief en hielp ons meteen met het verder plannen van onze reis. Ook was het ontbijt heel goed en de kamer en badkamer lekker schoon.
Niks
Niks
10
Alice
Дата отзыва: 16 марта 2025
Struttura pulita, servizio impeccabile, gentilissimi nei servizi ai clienti!
9
Anael
Дата отзыва: 16 марта 2025
Posizione ottima. Staff super gentile.
L’unica pecca è stata che la stanza aveva solo una piccola finestra che dava sul minuscolo cavedio interno. non abbiamo mai potuto aprirla anche perché anche la cucina al piano terra dava sullo stesso cavedio.
L’unica pecca è stata che la stanza aveva solo una piccola finestra che dava sul minuscolo cavedio interno. non abbiamo mai potuto aprirla anche perché anche la cucina al piano terra dava sullo stesso cavedio.
10
Solène
Дата отзыва: 16 марта 2025
Tout ! L'hôtel est très bien placé dans le centre de Hanoï. Le personnel est incroyablement gentil et le déjeuner délicieux. Mention spéciale pour leur super café.
10
Mridusmita
Дата отзыва: 15 марта 2025
Location is perfect. Close to old quarter , walking distance. Staff helps with all travel related queries and makes it easy for us. Breakfast was light and tasty.
Rooms had a ceiling fan which was a plus for us.
Our room had a lovely balcony as well
10
Julia
Дата отзыва: 13 марта 2025
Can’t speak highly enough of this little hotel. Perfectly located just inside the Old Quarter. Rooms are clean and comfortable, staff are SOO friendly and helpful. We stayed here 3 times, using Hanoi as a base to explore. On each return we were greeted as if we were a member of the family. Nothing was too much trouble. They even found some duck tape to repair my suitcase handle!
10
Dea
Дата отзыва: 13 марта 2025
Very kind and helpful staff who welcomed us in the middle of the night. Very good breakfast
10
Michelle
Дата отзыва: 13 марта 2025
Such good value. Huge family room with balcony. Anna is wonderful and planned our entire trip. Booked transportation and cruises to various locations. Seamless and stress free. Ninh Binh and Ha Long Bay as well as Sapa. Train and VIP buses. She figured it all out. We are very Happy with Golden Rooster Hotel and Travel services.
10
Thessa
Дата отзыва: 12 марта 2025
De service was uitstekend. We kwamen laat aan en de receptioniste stond er op om onze tassen te dragen. Omdat we vrij lang zijn, boden ze ons een grotere kamer aan. De staff deed er alles aan om je verblijf zo comfortabel mogelijk te maken. We hebben hier heerlijk geslapen!
8
Tess
Дата отзыва: 12 марта 2025
Locatie is top! Hotel biedt ontbijt erbij, dit was fijn. Personeel zeer vriendelijk. De bedden lagen heerlijk!
Kamer was iets aan de kleine kant. Kamer had geen raam wat wij aan het begin wat jammer vonden. Al waren we er al gauw aan gewend en was het in de kamer zelf lekker stil, wat ook wel fijn was in zo n luidruchtige stad ;) Hotel gaf aan dat doordat alles dicht op elkaar gebouwd is niet elke kamer voorzien kan worden van een raam maar er zijn dus wel kamers die een raam hebben.
Kamer was iets aan de kleine kant. Kamer had geen raam wat wij aan het begin wat jammer vonden. Al waren we er al gauw aan gewend en was het in de kamer zelf lekker stil, wat ook wel fijn was in zo n luidruchtige stad ;) Hotel gaf aan dat doordat alles dicht op elkaar gebouwd is niet elke kamer voorzien kan worden van een raam maar er zijn dus wel kamers die een raam hebben.
10
Eize
Дата отзыва: 11 марта 2025
Leuk hotel die midden in het oude centrum ligt! Alles is op loopafstand en het personeel is enorm vriendelijk en behulpzaam. Mijn vriendin en ik waren ziek geworden door voedselvergiftiging (niet door het hotel) en wij zijn heel erg goed verzorgd door het personeel! Alles was enorm goed geregeld😊
- Onze kamer zat aan best een drukke weg waardoor het getoeter soms best wel storend kon zijn. Maar hier heb je in de nacht wel minder last van - Het ontbijt was niet erg uitgebreid
- Onze kamer zat aan best een drukke weg waardoor het getoeter soms best wel storend kon zijn. Maar hier heb je in de nacht wel minder last van - Het ontbijt was niet erg uitgebreid
8
Géraldine
Дата отзыва: 09 марта 2025
La propreté des chambres, l’accueil et la gentillesse du personnel
Le manque d intimité de la salle de bain, le bruit dans le couloir
Le manque d intimité de la salle de bain, le bruit dans le couloir
9
Susan
Дата отзыва: 07 марта 2025
Location brilliant, small and friendly hotel, staff were fabulous, very attentive and accomodating
The only thing that was only slightly disappointing was that I wasn't aware that our room did not have a window that you could look out of
The only thing that was only slightly disappointing was that I wasn't aware that our room did not have a window that you could look out of
9
Aerah
Дата отзыва: 07 марта 2025
Very friendly staff. Walking distance to many attractions.
Not many options for breakfast. Pillow so chunky and uncomfortable. Shower floor very slippery
Not many options for breakfast. Pillow so chunky and uncomfortable. Shower floor very slippery
10
Mireille
Дата отзыва: 06 марта 2025
L’accueil de Anna & Linda tout particulièrement, chaleureuses et aidantes à nous donner des recommandations et conseils.
Le buffet déjeuner était très varié et complet, c’est un plus pour bien démarrer la journée👍
La localisation était parfaite et nous pouvions explorer la ville à pied facilement.
Tout était parfait👌
Tout était parfait👌
10
Drew
Дата отзыва: 06 марта 2025
Great location near the old quarter, and a 15min walk to “Train Street”. Good, clean room and helpful staff.
8
Karine
Дата отзыва: 05 марта 2025
Hôtel avec un très bon rapport qualité prix sur le centre d’Hanoi
Chambre propre confortable bien équipée
Staff au petit soin
Odeur d’humidité dans la chambre malgré la fenêtre
Odeur d’humidité dans la chambre malgré la fenêtre
10
Stach
Дата отзыва: 05 марта 2025
Great hotel at a great location! The staff was super friendly and helpful.
10
Sacha
Дата отзыва: 03 марта 2025
The staff is very nice and helpful. I booked an economy room and couldn’t have been more pleased. It was cleaned and smelled good
10
Catherine
Дата отзыва: 03 марта 2025
Ideal location right in the middle of the old quarter. Room was clean, and had all necessary amenities. Staff, especially Anna was so helpful and professional. We booked a jeep tour and Halong Bay cruise with them and everything was handled well and enjoyable. Would definitely rebook if we return to Vietnam.
Nothing
Nothing
9
Paula
Дата отзыва: 03 марта 2025
Great location, super clean, great breakfast and the staff could not do enough to help. One of the best hotels we stayed in whist travelling throughout Vietnam.
Absolutely nothing
Absolutely nothing
10
Tania
Дата отзыва: 02 марта 2025
Rapporto qualità prezzo excellent, personale carino e disponibile
Niente
Niente
10
Tania
Дата отзыва: 02 марта 2025
La colazione era buona. Anche fuori pasto ti offrivano del tea e degli stuzzichini
Niente
Niente
10
Philip
Дата отзыва: 02 марта 2025
A wonderful hotel with great staff who have cleanliness, customer service and hospitality at the core of their offering.
10
Yoko
Дата отзыва: 01 марта 2025
日本人でも安心して泊まれます。優しいスタッフ。色々助けてくれました。ファミリーにもおすすめです。広い部屋がいくつもありました。
無し
無し
10
Yoko
Дата отзыва: 01 марта 2025
立地もとても良く旧市街を歩いて回りました。ファミリータイプの部屋がとても良くて子供たちも喜んでいました。英語が話せない私にも嫌な顔をしないで優しくしてくれました。スタッフが皆んな優しいです。
無し
無し
10
Ilona
Дата отзыва: 26 февраля 2025
This hotel it in a great location very central, the staff are so lovely and helpful, great breakfast, clean and cosy room. And the 24 hour check in is a great attribute!
Nothing every was perfect!
Nothing every was perfect!
10
Lucélia
Дата отзыва: 25 февраля 2025
Nossa estadia no Golden Rooster Hotel foi excelente! O que mais se destaca é a localização central, que permite fácil acesso às principais atrações de Hanoi, como o Bairro Antigo e o Lago Hoan Kiem. Além disso, o staff foi extremamente amável e prestativo durante toda a nossa estadia, sempre prontos para ajudar e dar ótimas recomendações. Recomendo muito para quem busca uma experiência agradável e confortável na cidade.
8
Charlène
Дата отзыва: 25 февраля 2025
Très proche des commerces du vieux Hanoï.
C’était hyper propre. Le personnel était très aimable et accueillant
La chambre n’a ait pas de fenêtre avec vue. Je n’avais pas remarqué ce détail en réservant. Il y avait une fenêtre qui donnait sur un mur. La nourriture du petit déjeuner était froide. Dommage
La chambre n’a ait pas de fenêtre avec vue. Je n’avais pas remarqué ce détail en réservant. Il y avait une fenêtre qui donnait sur un mur. La nourriture du petit déjeuner était froide. Dommage
10
Andrea
Дата отзыва: 24 февраля 2025
Ottima posizione per girare tranquillamente a piedi il quartiere antico di Hanoi. Personale gentilissimo e accorto a ogni esigenza degli ospiti, ottima colazione!
10
Lisa
Дата отзыва: 23 февраля 2025
Alles war super, insbesondere das Personal war sehr höflich und hilfsbereit! Ein wirklich guter Aufenthalt!
10
Lisa
Дата отзыва: 23 февраля 2025
Alles war super, insbesondere das Personal war sehr höflich und hilfsbereit! Ein wirklich guter Aufenthalt!
10
Paul
Дата отзыва: 23 февраля 2025
Gem of a hotel really made by the staff who put themselves out for us throughout our stay as we returned twice from trips to Sapa and Halong Bay.
Nothing
Nothing
10
Loredana
Дата отзыва: 23 февраля 2025
Location, staff, comfortable beds.
Maybe not super soundproof rooms if you have light sleep, but we slept well anyway.
Maybe not super soundproof rooms if you have light sleep, but we slept well anyway.
10
Rudolf
Дата отзыва: 21 февраля 2025
Really liked the service from the staff. It was excellent! It is also very well located. Served with hot towels and tea on arrival as well as a guide to the surrounding areas. And did we say how great the staff are. Especially the lady at reception during the day. She is lovely.
10
Jannik
Дата отзыва: 20 февраля 2025
Super herzliche Menschen. Man hat sich sofort willkommen gefühlt. Unser Zimmer war sauber und das Bett wirklich sehr bequem. Für uns bisher das bequemste Bett auf unserer Reise :)
Wir können dieses Hotel sehr empfehlen.
1
Eric
Дата отзыва: 19 февраля 2025
L'emplacement
Les techniques utilisées par l'hôtel pour avoir de faux commentaires et de fausses bonnes notes : À plusieurs reprises, on nous a promis une remise sur le transport vers l'aéroport en échange d'un bon commentaire. Ceci explique les bonnes notes de cet hôtel. On nous a également demandé de payer par cash et surtout l'établissement voulait que l'on écrive à Booking que l'on avait écourté notre séjour de manière à ce qu'ils paient moins de commissions. Les chambres qui ne correspondent pas aux photos Les chambres sans fenêtre Les chambres mal insonorisées
Les techniques utilisées par l'hôtel pour avoir de faux commentaires et de fausses bonnes notes : À plusieurs reprises, on nous a promis une remise sur le transport vers l'aéroport en échange d'un bon commentaire. Ceci explique les bonnes notes de cet hôtel. On nous a également demandé de payer par cash et surtout l'établissement voulait que l'on écrive à Booking que l'on avait écourté notre séjour de manière à ce qu'ils paient moins de commissions. Les chambres qui ne correspondent pas aux photos Les chambres sans fenêtre Les chambres mal insonorisées
9
Lenie
Дата отзыва: 19 февраля 2025
Ligt in het hart van het oude centrum. Zeer nette kamer met voortreffelijk bed!!
Ontbijt is prima
Personeel doet alles om het naar de zin te maken.
Klein minpuntje: onze kamer had geen raam.
Klein minpuntje: onze kamer had geen raam.
10
Daniela
Дата отзыва: 19 февраля 2025
Alles war perfekt! Das Zimmer war sehr sauber und das Frühstück sehr gut. Wir durften vor Check-in und nach Check-out in der Lobby bleiben und Kaffee trinken. Wir konnten auch unsere Koffer dort lassen, während wir drei Tage in der Halong Bucht waren. Das Team war sehr freundlich und hilfsbereit. Wir haben den Flughafen Transfer genutzt. Die Lage inmitten der "Altstadt" ist auch sehr gut.
8
Tammy
Дата отзыва: 19 февраля 2025
love the team of staff who were very friendly and helpful. The room was very spacious and clean
The bed was comfortable.
Breakfast could be better, unstable wifi. For those travelling with friends, just take note that the toilet blind separating the room for this room type was quite transparent if the room lights were off, i.e., one can see the other person in the toilet.
Breakfast could be better, unstable wifi. For those travelling with friends, just take note that the toilet blind separating the room for this room type was quite transparent if the room lights were off, i.e., one can see the other person in the toilet.
10
Andrew
Дата отзыва: 18 февраля 2025
The staff were super accommodating. Replies to messages fast on the booking.com app. Seamless to get from airport to hotel.
No windows.
No windows.
7
Hugo
Дата отзыва: 18 февраля 2025
L'emplacement est au cœur du quartier touristique de la ville. Le petit déjeuner était très bon. Le personnel particulièrement sympathique et à l'écoute.
Nous avons été obligés de payer en espèce à notre arrivée suite à un piratage de leur système informatique. Pas de balcon et le personnel de nuit qui dort dans la réception rend les entrées et sorties perturbantes par peur de déranger.
Nous avons été obligés de payer en espèce à notre arrivée suite à un piratage de leur système informatique. Pas de balcon et le personnel de nuit qui dort dans la réception rend les entrées et sorties perturbantes par peur de déranger.
8
Paweł
Дата отзыва: 17 февраля 2025
Bardzo uprzejma i pomocna obsługa, smaczne śniadania, duże i wygodne łóżka.
Hałas z ulicy, mało gniazdek eketrycznych w pokoju oraz łazienka po której widać że przydałoby się jej odświeżenie.
Hałas z ulicy, mało gniazdek eketrycznych w pokoju oraz łazienka po której widać że przydałoby się jej odświeżenie.
10
David
Дата отзыва: 15 февраля 2025
Very central, the staff is just wonderful and very helpful. Room was very cosy and clean. Great!
10
Marcin
Дата отзыва: 13 февраля 2025
Everything great, good localization, good food, very helpful personel :)
10
Lia
Дата отзыва: 13 февраля 2025
Super schön und sauber. Perfekte Lage und freundliches Personal!
10
Milagros
Дата отзыва: 12 февраля 2025
Las damas del hotel, todas todas, desde la reception, la cocina, las que limpian… atendieron nuestras necesidades antes que formularamos algún pedido. Super Anfitrionas!
9
C
Дата отзыва: 12 февраля 2025
The property is very well maintained and managed. Everything is clean, and our 6th floor room was very quiet.
10
Katrin
Дата отзыва: 11 февраля 2025
Die Unterkunft liegt sehr zentral in Hanois Altstadt, sodass man alles zu Fuß sehr gut erkunden kann! Das Bett war super bequem und das Zimmer sauber!
Merkwürdig war das Fenster zur Toilette hin, aber irgendwie auch witzig 🤣
Leider sind sehr viele Leute sehr früh abgereist, aber dafür kann das Hotel nichts.
Leider sind sehr viele Leute sehr früh abgereist, aber dafür kann das Hotel nichts.
9
Pauline
Дата отзыва: 11 февраля 2025
Emplacement super. Personnel au petits soins. Je recommande pour quelques jours à Hanoi
L’isolation entre les chambres
L’isolation entre les chambres
10
Rebekkah
Дата отзыва: 10 февраля 2025
Great location and amazing staff. Room was clean and comfortable.
We were only there 1 night so don’t have anything bad to say about the property.
We were only there 1 night so don’t have anything bad to say about the property.
10
Vaibhav
Дата отзыва: 09 февраля 2025
★★★★★ Exceptional Family Stay in Hanoi's Old Quarter
Our family recently spent two delightful nights at the Golden Rooster Hotel, and I cannot speak highly enough of our experience. The hotel's location in Hanoi's Old Quarter is absolutely perfect, putting you right in the heart of the city's most charming district.
What truly sets this hotel apart is its outstanding staff. The manager and Linda, in particular, went above and beyond to ensure our family's comfort. Their attentive service made us feel genuinely welcomed and cared for throughout our stay. They were incredibly helpful with our children, making the stay even more enjoyable for the whole family.
The Old Quarter location proved to be invaluable - we could easily explore the bustling streets, sample local cuisine, and experience Hanoi's rich culture, all within walking distance. This made it especially convenient with kids, as we could easily return to the hotel for breaks between sightseeing.
Highlights:
• Exceptional service from staff, particularly the manager and Linda
• Prime location in the Old Quarter
• Family-friendly atmosphere
• Easy access to local attractions and dining options
I would highly recommend the Golden Rooster Hotel to any families looking for a comfortable, welcoming base from which to explore Hanoi. The combination of stellar service and perfect location makes it an excellent choice for both short and extended stays.
9
Sotia
Дата отзыва: 09 февраля 2025
The staff were amazing, very helpful, even after we left Hanoi l would ask for their help in booking buses etc and they were with us with tips etc every time! There are rooms without windows which was ideal for sorting out jet lag without the Hanoi noises
10
Tennille
Дата отзыва: 09 февраля 2025
The rooms and staff were great. The staff were very helpful in making sure I knew the area and made great recommendations for nail shop, spa, etc.
N/A
N/A
10
Rebeca
Дата отзыва: 08 февраля 2025
La habitación era muy bonita y la cama muy cómoda. También el personal era muy amable
10
Eline
Дата отзыва: 07 февраля 2025
Vriendelijkheid personeel, heel comfortabel bed, goede locatie. Kamergrootte ook prima.
Soms wisselde de temperatuur van het douchewater een beetje.
Soms wisselde de temperatuur van het douchewater een beetje.
10
Carly
Дата отзыва: 07 февраля 2025
Location was amazing and the ladies that worked three could not do enough to help us, even after we'd checked out. Thank you Emma & Anna!
Our favourite hotel in Vietnam so far.
10
Inez
Дата отзыва: 07 февраля 2025
We were welcomed so warmly and even got a free upgrade of our room! The rooms are really nice, comfortable, clean and spacious. The location is excellent and the staff is super friendly - would recommend when in Hanoi!
10
Nguyên
Дата отзыва: 06 февраля 2025
Phòng ốc đầy đủ tiện nghi, vị trí thuận lợi, nằm ngay trung tâm, gần phố đi bộ Hồ Hoàn Kiếm, có nhiều quán ăn, nhà hàng gần đó. Các bạn nhân viên thân thiện, nhiệt tình. Bữa sáng ổn, vừa miệng, có phở, trứng ốp la,…
Ga giường lúc mới check-in có một chút vết bẩn trên ga nệm, nhưng không đáng kể.
Ga giường lúc mới check-in có một chút vết bẩn trên ga nệm, nhưng không đáng kể.
10
Tommie
Дата отзыва: 04 февраля 2025
The hotel is located at the heart of old quarter, near most restaurants and places you would want to visit as a tourist.
The people working in the hotel were very attentive and our room was clean and the bed was nice.
10
Holly
Дата отзыва: 04 февраля 2025
Golden Rooster hotel was the perfect choice for visiting Hanoi for the first time! It’s in a wonderful location, the hotel is very welcoming and so clean. I felt very safe walking around the neighbourhood as a solo traveller. The staff were wonderful, they also upgraded my room for free which was very generous of them. The room itself was clean, had a really comfy bed and was a great size, bathroom included. The breakfast was filling, there is a small buffet but they also had a menu you could order off, I recommend the ham omelette!
N/A
N/A
10
Cecilie
Дата отзыва: 04 февраля 2025
Mig og min veninde fandt tilfældigvis dette sted, da vi havde været et andet sted, som vi endte med at tage væk fra da det var så dårligt. Vi bookede hurtigt en overnatning og dette var det bedste vi kunne have gjort. Personalet tog imod os med den bedste attitude og var enormt hjælpsomme. Vi blev opgraderet til et familieværelse med balkon. Der var rent og lækkert og de har meget rimelige priser. Derudover fik vi lov til at bo her tre nætter mere til en god pris, da vi var så glade for stedet.
Jeg ville prøve at få fat i et værelse på en af de højeste etager, da trafikken larmer lidt på den første etage.
Jeg ville prøve at få fat i et værelse på en af de højeste etager, da trafikken larmer lidt på den første etage.
10
Anna
Дата отзыва: 04 февраля 2025
Herzlicher Empfang mit Tee nach der langen Reise - und ich habe mich sofort wohlgefühlt. Die Mitarbeiter sind alle super hilfsbereit und freundlich. Ein wunderbarer, ruhiger Ort mitten in Hanois Altstadt!! Ich würde das Golden Rooster Hotel immer weiterempfehlen.
10
George
Дата отзыва: 03 февраля 2025
Good location, friendly helpful staff, good communication on WhatsApp with help booking taxis and tours, nice room size with good facilities and good breakfast options
10
Jens
Дата отзыва: 02 февраля 2025
Sehr sehr freundliches Personal. Immer zuvorkommend und bereit zu helfen .Vielen lieben Dank.
10
Wafaa
Дата отзыва: 02 февраля 2025
Everything was perfect, location is amazing , staff are so kind and helpful,
Every thing perfect, location
Every thing perfect, location
10
Kristin
Дата отзыва: 01 февраля 2025
Great location, in the hub of Old Quarters. Highlights, walked to train street, bia street and many temples to view.
10
Orsolya
Дата отзыва: 01 февраля 2025
Great location and super friendly staff. They can help with literally anything you should need during your trip
Nothing to mention
Nothing to mention
2
Maria
Дата отзыва: 31 января 2025
Warm reception by the host!
Internal window to 1m by 0.4m void and completely hidden in the hotel description, last floor celling is really low. Breakfast with very reduced options.
Internal window to 1m by 0.4m void and completely hidden in the hotel description, last floor celling is really low. Breakfast with very reduced options.
10
Jared
Дата отзыва: 30 января 2025
The location was amazing, and the staff were super friendly and engaging. I highly recommend this hotel!
10
Aljo
Дата отзыва: 29 января 2025
Staffs were really very friendly and helpful
Nothing, everything was good
Nothing, everything was good
10
Harald
Дата отзыва: 29 января 2025
Fantastisk service og mye for pengene.
Ingen ting.
Ingen ting.
10
Sławomir
Дата отзыва: 28 января 2025
Great location, close to all tourist atractions - one can get everythere on foot. Very nice and helpful staff. Tasty breakfast. We bought a trip to HaLong Bay directly from the hotel - it was very well organized.
10
Noriko
Дата отзыва: 28 января 2025
Amazing staff (Anne and Emma especially) just went above and beyond expectations. Beautiful rooms in the heart of the old town. They also recommended, and helped us book an amazing Halong bay cruise, we took their advice for a 4* Sena cruise- so glad we did. The boat was much smaller than other boats, so it was peaceful, quiet, beautiful rooms and facilities and some of the best food we had in Vietnam.
Nothing
Nothing
10
Nikki
Дата отзыва: 27 января 2025
So clean and comfortable, in a convenient location. Unbelievably quiet.
Difficult to walk due to crazy traffic but that’s just how it is in Old Hanoi.
Difficult to walk due to crazy traffic but that’s just how it is in Old Hanoi.
10
Federica
Дата отзыва: 25 января 2025
Personale veramente gentile e ospitale , attento ad ogni nostra esigenza e pronto ad aiutarti.
ci hanno fatto un upgrade .
camera spaziosa, bella e pulita.
Letto comodissimo.
zona centrale comoda per visitare l'old Quarter.
colazione eccezionale.
10
Noriko
Дата отзыва: 25 января 2025
スタッフがとにかく最高でした。予約後のメール対応から到着前の確認、ツアーの手配からチェックアウト時まで完璧で安心して滞在することができました。
また、丁寧なだけではなくとてもフレンドリーで、会ってすぐ前から友人だったかのように思えました。
トラベルデスクもあり、ハノイ周辺だけではなくベトナム全域のツアーの相談もできます。
私たちはハロン湾クルージングの予約をお願いしましたが、ホテルまでの迎えからその間の荷物預かり(クルージング後に帰ってきてまた一泊しました) 、クルージング自体も全て文句なしでした。
Thanks so much especially Anna, Ema and Linda!
防音面は少し悪いですが旧市街にあるホテルなのでそこはやむを得ないと思います
防音面は少し悪いですが旧市街にあるホテルなのでそこはやむを得ないと思います
10
Huân
Дата отзыва: 24 января 2025
Phòng sach sẽ và đẹp, phù hợp với giá, tiện nghi trong phòng đầy đủ. Nhân viên hỗ trợ nhiệt tình.
10
Ophilia
Дата отзыва: 24 января 2025
hotel helped us with everything during our stay — from booking tours to luggage storage. Anna is awesome!
10
Nikki
Дата отзыва: 24 января 2025
The staff was kind, friendly, helpful and accommodating. The room was very clean and comfortable and the location was convenient. Excellent breakfast
The only thing is how busy this street is in Old Hanoi. Amazingly, the room was quiet!
The only thing is how busy this street is in Old Hanoi. Amazingly, the room was quiet!
8
Daniel
Дата отзыва: 24 января 2025
Great location of hotel, super friendly staff and lovely breakfast.
Watch your head if staying in the economy rooms! They need more signage or cushioned corners of the room as unfortunately hit my head twicez
Watch your head if staying in the economy rooms! They need more signage or cushioned corners of the room as unfortunately hit my head twicez
10
Maruta
Дата отзыва: 23 января 2025
Helpful and nice staff, providing all the support and assistance needed. Delicious breakfast. Great location.
10
Tan
Дата отзыва: 23 января 2025
The location, the staff, the room. Everything.
Nothing
Nothing
10
Farouk
Дата отзыва: 22 января 2025
everything about this hotel was great - Staff, Food and location
10
Farouk
Дата отзыва: 22 января 2025
everything for this hotel was great - staff, Location, Breakfast
10
D
Дата отзыва: 22 января 2025
Lovely staff
Very helpful and informative
Massive bathroom.
Very very Comfy bed
Leaving
Leaving
8
Marco
Дата отзыва: 21 января 2025
Prima kleinschalig hotel met vriendelijke goed Engels sprekend personeel! Het ontbijt is een klein buffetje en je kunt een vers eitje/omelet of pannenkoekje erbij bestellen. Bij vertrek kregen wij nog presentjes van het hotel!
De eerste kamer die we kregen was op de 5e verdieping en was vreselijk claustrofobisch door de lage plafonds in de gang en kamer. Toen wij om een andere kamer vroegen kregen wij een prima kamer op de 3e verdieping, met heel hoog plafond, mooi ingericht en deze beviel ons uitstekend dus dit was prima!
De eerste kamer die we kregen was op de 5e verdieping en was vreselijk claustrofobisch door de lage plafonds in de gang en kamer. Toen wij om een andere kamer vroegen kregen wij een prima kamer op de 3e verdieping, met heel hoog plafond, mooi ingericht en deze beviel ons uitstekend dus dit was prima!
9
Marianna
Дата отзыва: 20 января 2025
Ottimo rapporto qualità prezzo e personale molto disponibile. Ottima colazione.
8
Kelli
Дата отзыва: 20 января 2025
Nice rooms and good location. Easy walking to major highlights. The staff were lovely and very helpful.
9
Rae
Дата отзыва: 19 января 2025
Literally the most comfotable bed I have ever slept in in years of travelling. I've already booked to stay here again next time we're in Hanoi! Location is perfect, breakfast was super tasty, staff are really nice. They also arranged a very reasonably priced airport taxi for us which was great as there's not a designated place to get a grab from Noi Bai.
We felt the staff were pushing to sell us tours. (Just something to note that some guests may not want this!)
We felt the staff were pushing to sell us tours. (Just something to note that some guests may not want this!)
10
Mads
Дата отзыва: 19 января 2025
Super god seng, rigtig fint badeværelse, outstanding service.
Værelset vi boede på var lidt lille og var ikke lydisoleret. Størrelsen gør dog ikke noget når man alligevel er ude i byen det meste af dagen.
Værelset vi boede på var lidt lille og var ikke lydisoleret. Størrelsen gør dog ikke noget når man alligevel er ude i byen det meste af dagen.
10
Megan-lee
Дата отзыва: 19 января 2025
Comfortable bed, location in the middle of the hustle and bustle with all sites within walking distance, friendliest staff ever. Decent breakfast.
The area can get a busy for longer stays - but it’s part of the Hanoi experience.
The area can get a busy for longer stays - but it’s part of the Hanoi experience.
10
Yenni
Дата отзыва: 18 января 2025
The hotel located in the old quarter, near many good restaurant, night market, Dong Xuan market and also money changer.
When we arrived late night Emma very helpful to book us place in nearby restaurant and even accompany us to go there. When she noticed that i have bad cough she prepare lemon honey mixture for me and it helps me ☺️ thanks A lot Emma ☺️
Anna also very friendly. She always make sure everything we need is taken care of.
Thank you so much Golden Rooster
I can here other guest talking in the corridor and when they close the door. My room Is in the middle. So next time i will request more secluded room
I can here other guest talking in the corridor and when they close the door. My room Is in the middle. So next time i will request more secluded room
10
Walter
Дата отзыва: 18 января 2025
Tutto il personale è veramente gentile. Sono sempre pronti ad aiutarti e sono molto gentili. Tutto è stato perfetto. La colazione è a buffet. La posizione dell' hotel è ottima. I tour organizzati dall' hotel sono stati perfetti.
10
Jean
Дата отзыва: 17 января 2025
Cet hôtel fait beaucoup d'efforts pour satisfaire sa clientèle et mérite toutes nos félicitations : accueil chaleureux chambre. Petits déjeuners. De plus l'emplacement es ideal. Et Anna est formidable
B
B
10
Siegfried
Дата отзыва: 17 января 2025
L’endroit est très bien situé. Le gros plus de cet établissement est le personnel qui voit à tout pour que le séjour au Vietnam soit réussi. Les deux sœurs qui s’occupent des clients sont ultra sympathiques.
10
Walter
Дата отзыва: 17 января 2025
La gentilezza del personale. La posizione. Il rapporto qualità prezzo. La colazione
10
Pruk
Дата отзыва: 17 января 2025
The room is big and comfortable. The location is great, it’s close to everywhere you need to visit in Hanoi. Staff were polite and very helpful to our family.
9
Liz
Дата отзыва: 17 января 2025
The location was great and the staff were so t caring. We left our passports in the hotel and they arranged a driver to send on to our next hotel in ninh binh. They did all the sorting for us and were just so lovely about it. Would definitely stay there again.
10
Tugce
Дата отзыва: 16 января 2025
Wir haben in unserer Vietnamreise insgesamt drei mal in diesem Hotel übernachtet. Beim dritten Mal haben wir ein Upgrade vom Hotel erhalten. Das Personal, die Lage, das Frühstück waren top. Es war sehr sauber und man hat sich sofort wohl gefühlt.
8
Ella
Дата отзыва: 16 января 2025
Staff were really lovely
Beds were very very comfy and room felt quite homey
Location was great
It wasn’t mentioned beforehand that our room didn’t have a window and the ceiling was below 6 feet tall (my boyfriend couldn’t stand up straight in the room, if we had known this before we wouldn’t have booked this room) Breakfast was quite cold, even the a la carte bits we ordered turned up cold
It wasn’t mentioned beforehand that our room didn’t have a window and the ceiling was below 6 feet tall (my boyfriend couldn’t stand up straight in the room, if we had known this before we wouldn’t have booked this room) Breakfast was quite cold, even the a la carte bits we ordered turned up cold
9
Caroline
Дата отзыва: 15 января 2025
Nice entrance, great pancake for breakfast and lots of local knowledge to help us find what we needed.
10
Tami
Дата отзыва: 15 января 2025
Loved everything from the amazing staff expecially Emma and Anna who were so gracious, kind and excited to help us make our trip memorable!
That we couldn’t stay longer :(
That we couldn’t stay longer :(
8
彭
Дата отзыва: 11 января 2025
就在老城里，就是房间没有窗，有点小，其他都很好，工作人员都非常热情，给我们地图，告诉我们可以去什么地方玩。
无
无
10
Luisa
Дата отзыва: 11 января 2025
Todo estuvo excelente, el personal es muy muy amable y realmente se esmeran en ayudarte
El baño no tenía cortina y era poca privacidad
El baño no tenía cortina y era poca privacidad
8
Bradley
Дата отзыва: 11 января 2025
Location was everything, staff were so accommodating and friendly.
Nothing
Nothing
9
Berta
Дата отзыва: 10 января 2025
They were very welcoming and nice!
They also have a luggage storage service. They stored our luggage for several days while we went on an excursion to another place.
8
Andrea
Дата отзыва: 10 января 2025
The location to everything was great.
Staff were really friendly and helpful.
Room had tiny window, not much storage, felt quite basic.
Room had tiny window, not much storage, felt quite basic.
10
Neta
Дата отзыва: 09 января 2025
צוות מדהים
מקום נוח ונקי
אנה המנהלת פשוט מקסימה
סבלנית ועוזרת בהכל
ממליצות בחום!!
9
Helge
Дата отзыва: 09 января 2025
Die Lage war hervorragend. Das Zimmer ausreichend von der Größe und bisher das beste Bett auf unserer Reise. Wir hatten ein Zimmer zum Hinterhof und das war schön ruhig. Wir durften unseren Check out verlängern. Würden das Hotel jedem empfehlen für einen Aufenthalt in Hanoi
10
Aliénor
Дата отзыва: 08 января 2025
La gentillesse du personnel, l'emplacement est parfait entre le lac Hoan Kiem et le Vieux Quartier de Hanoï ! Le staff est vraiment adorable et fera tout pour vous aider. C'est calme et dans le centre a la fois. La literie est parfaite et c'est très propre. Le petit déjeuner est au top ! Je recommande a 100%
9
Gugole
Дата отзыва: 08 января 2025
Lo staff è molto disponibile e cordiale. Emma ha fatto il possibile per soddisfare ogni nostra esigenza.
Alcune parti della camera necessitano di un po' di manutenzione. Le componenti risultano funzionanti, ma un po' usurate. Da pulire le ventole per il circolo dell'aria della camera.
Alcune parti della camera necessitano di un po' di manutenzione. Le componenti risultano funzionanti, ma un po' usurate. Da pulire le ventole per il circolo dell'aria della camera.
8
Takaaki
Дата отзыва: 06 января 2025
旧市街にあり、ナイトマーケットにアクセスしやすいので、ロケーションが良いです。
お風呂場に少し小蠅がわいていたので、少し清潔感に欠けると思った。ただ、スタッフに連絡したら丁寧に対応していただいたのでありがたかった。
お風呂場に少し小蠅がわいていたので、少し清潔感に欠けると思った。ただ、スタッフに連絡したら丁寧に対応していただいたのでありがたかった。
10
Adrian
Дата отзыва: 06 января 2025
Asezata perfect pt centrul vechi, curat, personal foarte amabil, mic dejun suficient, internet de foarte buna calitate
Nimic de semnalat in mod special
Nimic de semnalat in mod special
10
Björn
Дата отзыва: 05 января 2025
Läget
Den stora terrassen
Den trevliga personalen
10
Rachael
Дата отзыва: 04 января 2025
-value for money
- near old quarter
- clean
nothing
nothing
8
Monique
Дата отзыва: 04 января 2025
Staff were friendly and accomodating. Location was ok - central enough.
The rooms could’ve been a little bit more well looked after. We were upgraded to a honeymoon suite but it didn’t feel particularly special.
The rooms could’ve been a little bit more well looked after. We were upgraded to a honeymoon suite but it didn’t feel particularly special.
10
Walter
Дата отзыва: 03 января 2025
La . gentilezza della proprietaria. Molto accoglienti. Ottima posizione per girare in centro
10
H
Дата отзыва: 03 января 2025
Prepararam o nosso pequeno almoço para levar na excursão 🔝
10
Ranin
Дата отзыва: 03 января 2025
Vi älskade allt med detta hotell. Alla som jobbar är väldigt hjälpsamma och underbara på alla möjliga sätt! Det var nära till bargatan, tågstationen och allt man behöver. Vi har redan bokat tillbaka på samma hotell.
Inget, allt var på topp!
Inget, allt var på topp!
10
Mara
Дата отзыва: 02 января 2025
The staff is wonderful and helpful! Location is great and everything feels safe around the area.
10
Maureen
Дата отзыва: 02 января 2025
Definetely will recommend people to stay here ❤️ the staff is super nice and friendly. The location is center, it’s close to all nice streetfood. Super satisfied with my result, too bad i cant extend another 3 nights here because I extend last minute. Definetely will recommend to other friends
10
Yean
Дата отзыва: 02 января 2025
The staff is incredibly accommodative and supportive. Eventhough it was only for 2 nights but Emma made sure we were well provided for! Even suggested where to go and also help us to push for early check in since the usual check in is 2pm, she helped us ready a room earlier than that. Prior to coming to the hotel Emma also made sure to confirm our arrival time and make sure our room is ready ASAP. The hotel is comfortable, clean, and as per photos shown.Altho slightly more hangers would be nice and the deluxe room could have some chair and small table to sit. For the breakfast at lobby to have a little more variety, then it would've been the best!
10
Hendy
Дата отзыва: 02 января 2025
We had a fantastic stay at the Golden Rooster Hotel in Hanoi with our extended family. We booked two rooms and were provided rooms that were together. The rooms were impeccably clean and well-maintained, offering a comfortable retreat after exploring Hanoi. Our The location is absolutely perfect – right in the heart of the Old Quarter and just a stone’s throw away from Hanoi’s amazing eateries and top sights. It made exploring the city so convenient and enjoyable. The breakfast spread was another highlight, with a wide variety of options but we especially loved the freshly made chicken and beef pho - and it was really good. The staff were incredibly friendly and went above and beyond to make our stay memorable. They organised seamless airport transfers, provided free laundry services (even packed it so neatly) while we travelled to Ha Long Bay, and helped us find reliable places to exchange money. Golden Rooster Hotel truly stands out for its hospitality, location, and attention to detail. I highly recommend it to anyone visiting Hanoi. Our family truly enjoyed our stay at Golden Rooster Hotel.
Nothing in particular
Nothing in particular
10
Thịnh
Дата отзыва: 01 января 2025
Nằm trong phố cổ, gần Hồ Gươm, nhiều quán ăn uống.
Phòng cách âm không tốt lắm.
Phòng cách âm không tốt lắm.
10
Amelia
Дата отзыва: 01 января 2025
The hospitality of course.
They accept us very early morning, and greeting us, store our luggage until check in time.
And tell us all necessary information we need to know.
The hotel is clean, the location also in walking distance to old quarters where you can eat, shop and everything.. 😊
Really enjoy staying here
10
Taruna
Дата отзыва: 01 января 2025
Overall location, staff- their courteous behaviour was exceptional. Something you don’t find generally but this hotel, team was amazing. Special shout out for Emma, she was very sweet and helpful. She gave us the best discount and also ensure to pack some snacks for us during checking out. At the end, she even gave us a small token of love- small gift, the gesture was very very heart touching.
Lots of love and power to the team.
Thanks
10
Juli
Дата отзыва: 01 января 2025
Good service and very helpful staff.
Thank you, Golden Rooster Team
10
Lucy
Дата отзыва: 31 декабря 2024
Great spot, really lovely staff, looked after us so well. Room was clean, nice big bed. Perfect
8
Patricia
Дата отзыва: 30 декабря 2024
Gentileza dos funcionários, quarto limpo, boa localização
Teto baixo e sem janela
Teto baixo e sem janela
10
Dean
Дата отзыва: 30 декабря 2024
Staff were very accomodating. Going the extra mile for us. Location was perfect. Facility was very clean.
10
Lucy
Дата отзыва: 29 декабря 2024
The staff and the service were exceptional. We stayed 2 nights, and the staff went above and beyond to make sure our stay was as comfortable as possible.
10
Monchecourt
Дата отзыва: 29 декабря 2024
Un super bon accueil de tout le personnel. Un très bon petit déjeuner. Un service impeccable. Je recommande vivement. Merci pour tout.
9
Shinegerel
Дата отзыва: 29 декабря 2024
I like the employees. They were very kind
Room is small
Room is small
9
Kate
Дата отзыва: 28 декабря 2024
The property was in the most perfect location. It was small with incredibly friendly and helpful staff who went above and beyond, especially Ana. The bed was comfortable and the room included a ceiling fan and aircon. The shower was hot with excellent pressure. Excellent value for money.
9
Chen
Дата отзыва: 28 декабря 2024
Nice location good host. Clean. I will recommend it
10
Condron
Дата отзыва: 27 декабря 2024
Everything was just right, very clean and the staff were amazing , they couldn't do enough for us 🤗, they organised our food tour which was amazing .
It is my first time in Vietnam and I don't want to leave , the people are what makes it so special, ❤️
Leaving
Leaving
9
Carla
Дата отзыва: 27 декабря 2024
We will be back! Beautiful charming hotel in the perfect location to explore Hanoi's Old Quarter. We are a family of 4, and the rooms are of great size. Breakfast was lovely and changed slightly daily. Airport transfers were booked through the hotel with no issues. Thank you to Anna and her team for an amazing stay, no request or question was ever a problem.
10
Marius
Дата отзыва: 27 декабря 2024
Die Lage war super, das Personal sehr freundlich und hilfbereit. Das Frühstück war sehr lecker :) Vielen lieben Dank dafür!
8
Valerie
Дата отзыва: 26 декабря 2024
La situation ainsi que l'accueil
l hotel est mal insonorisé , c'est son point faible.
l hotel est mal insonorisé , c'est son point faible.
9
Nataliia
Дата отзыва: 26 декабря 2024
Friendly staff, nice breakfast with hot meals
inner window
inner window
10
Gail
Дата отзыва: 26 декабря 2024
We found the staff at Golden Rooster great. They all made us feel really welcomed and nothing was too much trouble. Breakfasts were yummy and the position of the hotel is hard to beat. Thank you all so much for making our stay in Hanoi so memorable.
10
Claire
Дата отзыва: 26 декабря 2024
Lovely clean, comfortable rooms. Great location near Hang Ma street. Staff were helpful and friendly. Recommend
10
R
Дата отзыва: 24 декабря 2024
Anna é uma super funcionária. Foi super gentil e nos ajudou em tudo o que precisamos para que tivéssemos uma experiência maravilhosa em Hanoi. Uma funcionária nota 10. O hotel é ótimo, porém são os funcionários que ajudam a manter o padrão de atendimento e de qualidade. Muito obrigado Anna e a todos os funcionários.
Tudo foi excelente
Tudo foi excelente
10
Sara
Дата отзыва: 24 декабря 2024
Todo genial! Sobre todo la amabilidad de los trabajadores. Ana nos ayudó a mejorar el bus que teníamos contratado, y nos fue de mucha ayuda.
El desayuno estaba buenísimo, la habitación impecable y la ubicación muy buena.
4
Sebastian
Дата отзыва: 24 декабря 2024
Staff was friendly.
Our bathroom was next to the kitchen. There was a hole in the wall with a fan so we could hear the staff working late in the night and again early in the morning. We also smelled what they were cooking in there. In the end they gave us a discount. They also told booking that our credit card doesn't work when in fact they wanted to circumvent the booking.com fees. They offered us a discount the minute we walked in if we cancelled ourselves.
Our bathroom was next to the kitchen. There was a hole in the wall with a fan so we could hear the staff working late in the night and again early in the morning. We also smelled what they were cooking in there. In the end they gave us a discount. They also told booking that our credit card doesn't work when in fact they wanted to circumvent the booking.com fees. They offered us a discount the minute we walked in if we cancelled ourselves.
10
Rachael
Дата отзыва: 24 декабря 2024
We were just here for one night but the staff are so lovely and accomodating, the rooms are nice and clean and the location is waking distance to basically everything! Highly recommend here!
10
Tugce
Дата отзыва: 23 декабря 2024
Das Personal, das Frühstück, die Lage, das Hotel als Ganzes
10
Manali
Дата отзыва: 23 декабря 2024
Breakfast was awesome and the staffs were so welcoming
Everything is top notch. Nothing to complain
Everything is top notch. Nothing to complain
10
Daniela
Дата отзыва: 23 декабря 2024
Bett war der hammer, so kuschelig, für städtetrip perfekt!!
10
Angelee
Дата отзыва: 23 декабря 2024
The staff, location and facilities of this hotel were exceptional. I would definitely come back when i visit again!
10
Katrine
Дата отзыва: 21 декабря 2024
Very friendly host. Lovely hotel. Very good
9
Irene
Дата отзыва: 21 декабря 2024
Location in old town.
Excellent value for money.
Staff are very helpful thank you Emma
10
Phindile
Дата отзыва: 19 декабря 2024
Continently located near the restaurants, night market, train street, x men gym and circle k. The breakfast was good with options of local and western food. Staff extremely friendly and always happy to assist.
Nothing
Nothing
10
Stephen
Дата отзыва: 19 декабря 2024
very comfortable and quiet compared to others in the area. would stay again
8
Rosie
Дата отзыва: 17 декабря 2024
Good location with lovely staff who were on hand to help at all times.
We stayed in a few different rooms during our stay as we had various bookings with rooms of differing quality. One of the family rooms was noisy as the back door was broken, hot water wouldn’t work and the safe had food in. The other rooms were much better (premium rooms) and we were upgraded from the economy room as my partner was informed he would be too tall for the low ceilings.
We stayed in a few different rooms during our stay as we had various bookings with rooms of differing quality. One of the family rooms was noisy as the back door was broken, hot water wouldn’t work and the safe had food in. The other rooms were much better (premium rooms) and we were upgraded from the economy room as my partner was informed he would be too tall for the low ceilings.
10
Mira
Дата отзыва: 16 декабря 2024
The personnel were very friendly! Clean and quiet room which is hard to come by in Hanoi! Can reccommend
10
Ramzanul
Дата отзыва: 16 декабря 2024
Great property, clean, comfy and amazing staff. This may be a 3-4 star, but better than some 5 star places I’ve stayed in. Emma and Anh and the rest of the staff were so nice and welcoming. Would 10/10 come again.
Nothing - was fantastic and perfect for our stay.
Nothing - was fantastic and perfect for our stay.
10
Lin
Дата отзыва: 15 декабря 2024
價格算便宜，房間外有很大的陽台很酷；服務人員很熱情，也幫我們叫了計程車價格比Grab優惠（其實為了讓我們評論10星很努力….）。
我們是訂家庭連通房，位置在頂樓，冬天來真的好冷，夏天肯定比較熱，而且電梯只有到六樓，我們要再自己走上去七樓走一層樓，對於行動不方便的人比較不方便，行李服務人員說可以協助幫忙提取；馬桶很高，女生160公分需要墊腳尖才可以上廁所，另外洗澡水溫非常不穩，一下很冷一下很熱，我們有人被燙到屁股….
我們是訂家庭連通房，位置在頂樓，冬天來真的好冷，夏天肯定比較熱，而且電梯只有到六樓，我們要再自己走上去七樓走一層樓，對於行動不方便的人比較不方便，行李服務人員說可以協助幫忙提取；馬桶很高，女生160公分需要墊腳尖才可以上廁所，另外洗澡水溫非常不穩，一下很冷一下很熱，我們有人被燙到屁股….
8
Marcel
Дата отзыва: 15 декабря 2024
Sehr nettes Personal und Ausstattung und Sauberkeit war sehr gut.
Ist etwas in die Jahre gekommen, Fenster nur in Richtung einens Schachts.
Ist etwas in die Jahre gekommen, Fenster nur in Richtung einens Schachts.
10
Joe
Дата отзыва: 15 декабря 2024
The staff were top tier! Had great recommendations for places to go and informed us of the weather of places where we did our day trips outside of Hanoi!
10
Ron
Дата отзыва: 14 декабря 2024
Wonderful warm service with all the support you need to find your feet in Hanoi. Very good breakfast with a la carte plus buffet. Comfortable bed and great location.
8
Miria
Дата отзыва: 14 декабря 2024
Pleasant hotel near Hanoi’s old quarter
Rooms are showing their age a bit, but the staff are very kind and the location is great!
Quite noisy (can hear the staff preparing breakfast and can hear other guests in the hallways) and the floors in the room had lots of hair from a previous guest.
Quite noisy (can hear the staff preparing breakfast and can hear other guests in the hallways) and the floors in the room had lots of hair from a previous guest.
10
Ban
Дата отзыва: 14 декабря 2024
Very helpful and amazing staff, especially the manager
8
Nathalie
Дата отзыва: 13 декабря 2024
Le personnel de l'hôtel est charmant et toujours prêt à aider.
La chambre familiale très spacieuse, confortable et propre.
La localisation idéale en vieille ville.
Le manque d'insonorisation: Les fenêtres avec balcon sont très mal isolées et la rue très bruyante. Le petit déjeuner pourrait être mieux, de type continental (buffet plus varié et plus de sucré)
Le manque d'insonorisation: Les fenêtres avec balcon sont très mal isolées et la rue très bruyante. Le petit déjeuner pourrait être mieux, de type continental (buffet plus varié et plus de sucré)
10
Naila
Дата отзыва: 13 декабря 2024
Accueil incroyable !
Service client au top
proche du vieux quartier
tout à proximité : restaurant, banque, laundry
Je recommande vivement cet hôtel
10
Henzerheap
Дата отзыва: 13 декабря 2024
The staff was super friendly and accommodating. The room was large and the bed comfortable. They serve a great breakfast every morning which is a mix of Vietnamese and Western Traditional. Finally, the location is outstanding, right in the heart of the Old Quarter.
Everything was perfect. No complaints whatsoever.
Everything was perfect. No complaints whatsoever.
9
Marianna
Дата отзыва: 12 декабря 2024
Pieni hotelli hyvällä paikalla Hanoin keskustassa. Siisti ja rauhallinen huone (ei katumelua).
Huoneessamme ei ollut ikkunaa. Pieni ikkuna, josta ei nähnyt läpi avautui porraskäytävään. Huone melko ahdas.
Huoneessamme ei ollut ikkunaa. Pieni ikkuna, josta ei nähnyt läpi avautui porraskäytävään. Huone melko ahdas.
7
P
Дата отзыва: 12 декабря 2024
Location
Personel
price much too high for the standard offered old breakfast 5/10
price much too high for the standard offered old breakfast 5/10
10
Khatri
Дата отзыва: 11 декабря 2024
Great location budget friendly and friendly staff.
10
Michelle
Дата отзыва: 11 декабря 2024
Staff so knowledgeable and gave great advice with our itinerary
9
Róbert
Дата отзыва: 11 декабря 2024
We had a lovely stay here, stuff was the most friendly people we met in the hotels. We also got a free upgrade to a family room, which I'm not sure was in the end the best as the balcony doors were not tight enough so we could hear some noises of the traffic from the street. But we slept well and weren't woken up by the noise so it depends how sensitive you're. Breakfast was also very nice, tasty, smaller choices compared to other hotel we stayed in Hanoi. The location is perfect, we had everything close by in walking distance. And as we were leaving later they let us keep our luggage at the hotel, which was very useful.
Just that the door for balcony weren't tight enough and we could hear some traffic noise from the street.
Just that the door for balcony weren't tight enough and we could hear some traffic noise from the street.
6
Belisa
Дата отзыва: 09 декабря 2024
The staff were very welcoming, caring and friendly, 10/10 when it comes to that. The room was fine, but the bathroom wasn't super clean. The buffet breakfast was good, with a few options, but not many if you're vegetarian. They could use a second toaster too as there was only one which caused a bit of a queue.
10
Kristine
Дата отзыва: 09 декабря 2024
The hospitality deserves 5 stars. The location was walking distance to everywhere we wanted to go. The staff were very helpful and informative. There was also a laundry shop in front of the property which was convenient for us.
Only the ac in our room went off a couple of times and we couldn't switch it back on with the remote. We had to call the reception for that, and they restarted the main power.
Only the ac in our room went off a couple of times and we couldn't switch it back on with the remote. We had to call the reception for that, and they restarted the main power.
10
Luis
Дата отзыва: 09 декабря 2024
Hotel super bem localizado, confortável, café da manhã gostoso (chegue cedo pois demoram a repor) e equipe muito atenciosa e prestativa.
O chuveiro as vezes ficava oscilando a temperatura.
O chuveiro as vezes ficava oscilando a temperatura.
10
David
Дата отзыва: 08 декабря 2024
We LOVED our stay at the Golden Rooster Hotel! The location was phenomenal, staff were beyond helpful and so beautiful and friendly. They always gave the best advice and help with things to do and bookings. The room was comfortable, clean and had very comfortable bed! Breakfast was different every day and always delicious. We absolutely would stay here again and again!!
Nothing!
Nothing!
8
Trijntje
Дата отзыва: 07 декабря 2024
Mooi en schoon hotel, het is ons goed bevallen
Ontbijt was beperkt maar wel lekker
10
Adam
Дата отзыва: 07 декабря 2024
Petit déjeuner excellent ,produits frais et chaque jours différent nous avons vraiment apprécié cette diversité.
Rien tout était parfait .Personnel professionnel,et surtout d.une grande gentillesse.
Rien tout était parfait .Personnel professionnel,et surtout d.une grande gentillesse.
9
T
Дата отзыва: 07 декабря 2024
Pani recepcjonistka absolutnie przesympatyczna i mega pomocna! W hotelu czysto, wygodnie, lokalizacja świetna. Jak najbardziej hotel godny polecenia!
Nie mamy żadnych zastrzeżeń :)
Nie mamy żadnych zastrzeżeń :)
9
Berdeaux
Дата отзыва: 06 декабря 2024
We booked a room at Golden Rooster Hotel in big emergency at 2am. So this place litteraly saved our night. It was very easy to book and checkin even that late. The reception lady woke up to help us checkin. We choosed the standart room with no window and it was pretty much what we needed after running away from a very noisy place. The room was then so quiet it helped us have a short but peaceful night out of time. We met the owner in the morning, a veryy friendly and dynamic woman she is so nice !
Last but not least the hotel is in the heart of the old town ! nice place to stay for people who want to hang out in Hoan Kiem !
Thank you for saving our night
Just a reminder that some rooms have no window so careful when you book to choose what you want ! but no window rooms are very very calm !
Just a reminder that some rooms have no window so careful when you book to choose what you want ! but no window rooms are very very calm !
10
Brahima
Дата отзыва: 06 декабря 2024
Personnel très professionnel
Toujours disponible pour nous satisfaire.
Mention special à Anna pour ses bon plan .
Je reviendrai avec plaisir
10
Miquel
Дата отзыва: 05 декабря 2024
Todo fue perfecto. A destacar su ubicación, limpieza, y la comodidad de las almohadas y colchón. El personal siempre muy amable, eficiente y con una sonrisa.
Nada en particular, sólo mejoraría un poco el desayuno, que es más justito, añadiendo alguna opción más dulce para los clientes no asiáticos. El desayuno en sí es suficiente (te preparan huevos a tu gusto incluso).
Nada en particular, sólo mejoraría un poco el desayuno, que es más justito, añadiendo alguna opción más dulce para los clientes no asiáticos. El desayuno en sí es suficiente (te preparan huevos a tu gusto incluso).
10
Atsushi
Дата отзыва: 05 декабря 2024
予約直後から親切なメッセージを頂きました。
安心してホテルへ向かえます。そして，清潔な部屋、親切なスタッフに大満足です。
無し
無し
10
Billy
Дата отзыва: 03 декабря 2024
Staff were awesome highly recommend!!
Food was great awesome location
10
Pim
Дата отзыва: 02 декабря 2024
This place is an oasis of rest to escape the busy city of Hanoi. As soon as you enter the encalming lobby Anna and her staff are welcoming you with refreshments. They are very kind and helpfull. Every question can be easily asked through whatsapp or e-mail. The room itself is luxourious and very clean. Besides offering amazing rooms, the Golden Rooster also provides awesome tours which we would defenitly recommend. We did the Halong bay tour and the Ha Giang loop tour and everything from start to finish was arranged perfectly. This gave us the oppertunity to sit back, relax and enjoy our holiday! We would definitly come back if we are in Hanoi again!
-
-
10
Y
Дата отзыва: 01 декабря 2024
위치도 정말 좋고 모든 것이 좋았어요
스태프분들도 다 좋았지만 특히 EMMA씨가
뭔든지 물어봐주시고 친절하게 안내해 줘서 많ㅇ은 도음아 되었어요
다음에도 하노이 오게되면 다시 벙문할 예정입니다
특별히 없어요
특별히 없어요
6
Agnes
Дата отзыва: 01 декабря 2024
The location was great. The staff were friendly and helpful.
The hotel itself was disappointing given how much it cost per night and in comparison to other Vietnamese hotels that I have since stayed at and which were far nicer and cost far less. The bathroom was basic and the shower head needs a good de-calcifying as water shoots out everywhere. The buffet breakfast was disappointing. I do not trust all the 5* reviews.
The hotel itself was disappointing given how much it cost per night and in comparison to other Vietnamese hotels that I have since stayed at and which were far nicer and cost far less. The bathroom was basic and the shower head needs a good de-calcifying as water shoots out everywhere. The buffet breakfast was disappointing. I do not trust all the 5* reviews.
7
Carlos
Дата отзыва: 01 декабря 2024
La situacion es bastante centrica, pero como en todo lo que pasa en Vietnam mira y conpara las reseñas y forografias ya que siempre son bastante poco acertadas a la realidad.Sobre este hotel en cuestion lo considero un 7 .Responde a todo lo que necesitas sin nada que destacar.
Hanoi es un caos en todo ,preparate para esto y disfruta todo lo que puedas porque no es el concepto que uno esta acostumbrado ..
Hanoi es un caos en todo ,preparate para esto y disfruta todo lo que puedas porque no es el concepto que uno esta acostumbrado ..
10
Y
Дата отзыва: 01 декабря 2024
호텔 위치도 좋았고, 조식도 간단하지만 제 입맛에는 다 좋았어요
무엇보다도 직원분들이 넘 친절하게 해주셔서
숙박하는 내내 불편함 없이 잘 지내다 왔어요
제 실수로 공항가는 차량을 잘못 예약된 것을 직원분이 차분하게 연락등으로 정정해 주셔서 당황했지만 덕분에 무사히 공항에 갈 수가 있었습니다.
다음에도 하노이 가면 다시 숙박할 예정입니다
특별히 없어요
특별히 없어요
9
Aaron
Дата отзыва: 01 декабря 2024
Staff went above and beyond to help us with everything.
Rooms are not exactly like the photos. Breakfast is bland. Not very tasty.
Rooms are not exactly like the photos. Breakfast is bland. Not very tasty.
10
Phuong
Дата отзыва: 30 ноября 2024
The staff at Golden Rooster hotel and spa are super friendly and helpful. We absolutely loved the spa and highly recommend it. The rooms are a good size for a hotel so close to the Old quarter.
10
Barbara
Дата отзыва: 29 ноября 2024
La amabilidad del personal, sobre todo de emma, siempre dispuesta a ayudar y resolver los problemas.
Cama y habitacion comoda
El desayuno muy bueno y variado.
Todo espectacular. Lo recomiendo
Todo espectacular. Lo recomiendo
10
Amor
Дата отзыва: 28 ноября 2024
The staff are very friendly and communicate well. The location of the hotel is very good. There are a lot of shops around the area.
The room has no window.
The room has no window.
10
Tanya
Дата отзыва: 28 ноября 2024
It was so close to everything and the staff totally awesome
Everything
Everything
10
Adéla
Дата отзыва: 28 ноября 2024
Snídaně byly chutné. Pokoj byl čistý. Dobrá lokalita. Milý personál.
Jediné co bychom vytkly je nedostačující zvuková izolace v hotelu. Opravdu jde vše slyšet.
Jediné co bychom vytkly je nedostačující zvuková izolace v hotelu. Opravdu jde vše slyšet.
10
Ane
Дата отзыва: 26 ноября 2024
La ubicacion es perfecta. El personal muy agradable te dan un aperitivo mientras haces el check in. Y el día que nos íbamos como cogíamos el autobús muy temprano nos prepararon el desayuno para llevar.
10
Siedse
Дата отзыва: 26 ноября 2024
When we arrived we got an upgrade of the room for free. The staff is very friendly and assist you whenever they can. The excursions booked by them were also great!
Breakfast is good.
Thank you so much for your hospitality!
Nothing to say
Nothing to say
10
Cheryl
Дата отзыва: 26 ноября 2024
First of all the whole staff was very friendly and accommodating. We arrived a little earlier than the check in and we waited just a little bit before we were able to check in. Our room was very comfortable and clean. The location was very walkable to all the things we wanted to do. Our room included breakfast and there were various fruits to choose from as well as a buffet and cooked to order items. We would definitely stay here again.
10
Graeme
Дата отзыва: 25 ноября 2024
Faultless. Great location and value for money but more importantly the staff. Anna and Emma who were so helpful in every way …from sorting taxis, trips and SIM cards. Just so helpful and great communication.
Nothing
Nothing
4
Ana
Дата отзыва: 25 ноября 2024
La ubicación, en Old Quarter
La cama era grande y cómoda
El trato del personal, muy amables
El desayuno correcto y con lo básico
El ruido: la insonorización de las habitaciones era pésima, escuchábamos el pasillo, las habitaciones de al lado, las de arriba… La limpieza: a simple vista no se veía suciedad, hasta que veías pequeñas hormigas por el suelo y el baño. El tubo de desagüe del aire acondicionado desembocaba detrás del inodoro, pero en el suelo con lo que siempre había agua y humedad Por la mañana había un fuerte olor en el baño a alcantarilla En resumen para una noche, por la ubicación, estaba bien, pero no para más noches teniendo en cuenta que su precio es el de la media de Hanoi
El ruido: la insonorización de las habitaciones era pésima, escuchábamos el pasillo, las habitaciones de al lado, las de arriba… La limpieza: a simple vista no se veía suciedad, hasta que veías pequeñas hormigas por el suelo y el baño. El tubo de desagüe del aire acondicionado desembocaba detrás del inodoro, pero en el suelo con lo que siempre había agua y humedad Por la mañana había un fuerte olor en el baño a alcantarilla En resumen para una noche, por la ubicación, estaba bien, pero no para más noches teniendo en cuenta que su precio es el de la media de Hanoi
10
Nicoletta
Дата отзыва: 25 ноября 2024
The property is so lovely and clean! Breakfast is delicious in the morning. The staff are so incredibly hospitable and accommodating - anything we needed they were there! Will definitely be returning! Thank you very much to everyone and shout out to Emma who was like my mum away from home!
7
Laura
Дата отзыва: 24 ноября 2024
Spacious rooms, great location and friendly staff
Facilities are basic but brilliant value for money
Facilities are basic but brilliant value for money
10
Shannon
Дата отзыва: 24 ноября 2024
The checkin process was very pleasant, the breakfast was delicious, and the staff are friendly and helpful. The location was an easy walk to sites around the Old Quarter and easy to get transportation to key locations around Hanoi. My then-boyfriend, now fiancée, proposed to me in Hanoi and the hotel kindly upgraded us to the larger room. I think they called it the family suite. That’s the picture I have included with the review. I didn’t take a picture of the first room. The second picture is the view from the balcony of the upgraded room. The first room does not have a window or balcony to the outside. I also really liked the spa recommended by the staff. I think she’s the manager, but not sure, recommended the Amora Spa. I appreciated the much better massage at Aroma. I had gotten one at Sen Spa the previous day. The facilities at Sen Spa are impeccable but the massage was lack luster. The Amora facilities are fine, but not special per se, but the quality of the massage was impeccable and that counts more to me. I am glad I followed the advice of the manager.
The initial room we were in was smaller. Thankfully, and most importantly, it had a king bed but there isn’t much floor space for luggage. If you have roller luggage, you need to reserve the larger room if you want to leave it open, otherwise you’ll need to keep it closed for space constraints.
The initial room we were in was smaller. Thankfully, and most importantly, it had a king bed but there isn’t much floor space for luggage. If you have roller luggage, you need to reserve the larger room if you want to leave it open, otherwise you’ll need to keep it closed for space constraints.
7
Laura
Дата отзыва: 24 ноября 2024
Great location, friendly staff and great value to money. Spacious rooms.
The facilities are basic but brilliant value for money.
The facilities are basic but brilliant value for money.
10
Lara
Дата отзыва: 23 ноября 2024
L' Hotel è nel centro di Hanoi, comodissimo per spostarsi in tutte le attrazioni della città.
L'accoglienza è calda, ti fanno sentire i benvenuti e si offrono di aiutarti ad organizzare i tour.
Purtroppo abbiamo dormito solo una notte (era la nostra ultima notte in Vietnam prima del rientro in Italia).
Durante il check-in ci hanno omaggiato dell' "upgrade" della stanza ( con finestra e balcone). Letti grandi e comodi.
Consiglio vivamente la struttura.
Buona la colazione.
10
Yitzhak
Дата отзыва: 22 ноября 2024
החוויה הייתה ממש טובה, הגעתי לחדר הוא היה טוב מאד למטייל יחיד ואפילו זוג. מודרני מרגיש נקי, ארוחת בוקר עם אפשרות להזמנה של חביתות וכ'ו. נהמתי מאד מהשהות, הייתי נשארת עוד לילה אם היה מקום.
פשוט היה טוב!
פשוט היה טוב!
8
Huong
Дата отзыва: 20 ноября 2024
Loved the location of the hotel, within a 15 min walk of everything in Old Quarter! There’s also a laundry shop right across, super convenient. There’s hotel breakfast available & really friendly staff.
The room was very cramped, didn’t have a place to sit with only one chair.. the amenities were very basic & the room wasn’t as clean as I expected based on reviews.
The room was very cramped, didn’t have a place to sit with only one chair.. the amenities were very basic & the room wasn’t as clean as I expected based on reviews.
10
Tom
Дата отзыва: 20 ноября 2024
The staff were fantastic, very helpful in particular Anna arranged our trips to Sapa and Ha Long bay! Very friendly and welcoming.
The hotel is in a great location, walking distance to everything in the old quarter.
Beds are comfy and a very good size.
WiFi wasn’t great at times, however it wasn’t bad
WiFi wasn’t great at times, however it wasn’t bad
9
Silvia
Дата отзыва: 19 ноября 2024
The biggest ever bed! The shower has a door which is not given for Vietnam
9
Marcus
Дата отзыва: 19 ноября 2024
The staff here are the most friendly and helpful people you could hope to meet. Rooms were compact but clean and very comfortable. Good breakfast and the hotel is right amongst the action.
Nothing
Nothing
9
Stef
Дата отзыва: 19 ноября 2024
De mensen zijn echt super vriendelijk! Dat maakt het echt een top hotel.
De kamers zijn toch wel klein. Maar prijs kwaliteit was top. Zeker door de ligging en de gastvrijheid
De kamers zijn toch wel klein. Maar prijs kwaliteit was top. Zeker door de ligging en de gastvrijheid
9
Stef
Дата отзыва: 19 ноября 2024
Wat een gastvrijheid!!! Wij hadden last van een zakkenroller. Veel geld kwijt maar gelukkig waren er de super super vriendelijke mensen van de Golden Rooster die ons hielpen. Echt TOP!
Toch wel de kleine kamers.
Toch wel de kleine kamers.
8
Lien
Дата отзыва: 18 ноября 2024
Het ontbijt was super lekker en het personeel was heel behulpzaam.
Het is het niet waard om een kamer met een raam te nemen. Het raam keek uit op de gang. Aangezien er geen gordijn was, zorger dit eerder voor storend licht in de kamer dan een mooi uitizcht.
Het is het niet waard om een kamer met een raam te nemen. Het raam keek uit op de gang. Aangezien er geen gordijn was, zorger dit eerder voor storend licht in de kamer dan een mooi uitizcht.
10
Grace
Дата отзыва: 18 ноября 2024
The rooms were very quiet & comfortable. The staff were very hospitable, especially Anna & Emma - they looked after us so well.
10
Ivan
Дата отзыва: 16 ноября 2024
The location was super central, really close to all the main attractions. The staff were super friendly and always happy to help!
9
Claudia
Дата отзыва: 16 ноября 2024
Top locatie in het oude centrum, lekkere bedden en goed ontbijt. Vriendelijk en behulpzaam personeel. Staan dag en nacht voor je klaar.
Niks
Niks
9
Claudia
Дата отзыва: 16 ноября 2024
2e keer dat we hier verbleven. Top locatie in het oude centrum van Hanoi. Goede bedden en vriendelijk en behulpzaam personeel.
Niks
Niks
10
Richard
Дата отзыва: 15 ноября 2024
Amazing location for old town in Hanoi. Staff were extremely friendly and helpful! Room is brilliant with food facilities.
-
-
10
Jan
Дата отзыва: 15 ноября 2024
hotel is clean and the staff is very nice. I do recommend this hotel
not huge variety for breakfast but very good for the price
not huge variety for breakfast but very good for the price
8
Angela
Дата отзыва: 15 ноября 2024
The hotel is in a good position in the busy old quarter. The room was spacious and comfortable. The staff were very friendly and helpful. Thanks Emma for your assistance.
Our bedroom was above the kitchen so it was a bit noisy in the early morning.
Our bedroom was above the kitchen so it was a bit noisy in the early morning.
10
María
Дата отзыва: 15 ноября 2024
The property is very close to everything in the Old Quarter area. This hotel wasn’t noisy at night like other areas of the Old Quarter
Maybe the bathrooms could be updated a little bit.
Maybe the bathrooms could be updated a little bit.
8
Elle
Дата отзыва: 15 ноября 2024
The staff were super welcoming and offered a cold towel and drink upon checking in. They gave information regarding Hanoi and about the room. The rooms were very clean and had all the amenities needed. Location was great. They also gave us an upgrade regarding the room.
The breakfast had very limited options especially if it was busy there wouldn’t be much left. Initially we had a eco room which had a very low ceiling and a low corridor which was quite inconvenient but the room itself was clean and spacious. The staff had offered to upgrade us for a reduced price but we decided to leave it and then on the last night they upgraded us which was very kind of them and the room was lovely.
The breakfast had very limited options especially if it was busy there wouldn’t be much left. Initially we had a eco room which had a very low ceiling and a low corridor which was quite inconvenient but the room itself was clean and spacious. The staff had offered to upgrade us for a reduced price but we decided to leave it and then on the last night they upgraded us which was very kind of them and the room was lovely.
8
Estelle
Дата отзыва: 15 ноября 2024
Très bel hôtel. Le petit déjeuner avait l'air très bien, dommage que nous n'ayons pas pu en profiter avant de prendre notre vol.
Assez bruyant, il y a beaucoup de circulation et des scooters qui klaxonnent à peine le jour levé dans la rue
Assez bruyant, il y a beaucoup de circulation et des scooters qui klaxonnent à peine le jour levé dans la rue
10
Tobias
Дата отзыва: 15 ноября 2024
Very close to everything, and very helpful staff. Couldn’t have asked for more.
10
Janske
Дата отзыва: 14 ноября 2024
Wij hebben een fijn verblijf gehad! De locatie is top, alles is op loopafstand. De staff is super vriendelijk en behulpzaam. Wij kregen een andere kamer omdat we allebei erg lang zijn (1,85). De bedden zijn heel lekker en alles is schoon.
10
Karl
Дата отзыва: 14 ноября 2024
Helpful and freindly hosts at reception.
Rooms are nice and clean
the overall hotel is done to a pretty standard.
even though we took a no window room, it was still an excellent stay.
breakfast could have better choice. but still doable for a few days.
breakfast could have better choice. but still doable for a few days.
9
R
Дата отзыва: 13 ноября 2024
La amabilidad del personal, la ubicación del hotel y su relación calidad precio genial. Nos incluía desayuno y era bastante completo y super rico.
9
Yara
Дата отзыва: 12 ноября 2024
Excellent Stay! It's in the center of the Old Quarter, with lots of shops, cafes, and restaurants arounds. The hotel itself is cozy and staff are so nice and helpful. The room is spacious and incredibly clean. Beds and pillows are very comfortable too. We had a wonderful time.
Everything was amazing. The only thing that could've been nicer was if the room (superior twin room) has a bigger window. But not a big deal.
Everything was amazing. The only thing that could've been nicer was if the room (superior twin room) has a bigger window. But not a big deal.
10
Arissa
Дата отзыва: 12 ноября 2024
We had a lovely stay at Golden Rooster Hotel.
Even before our holiday started the hotel contacted us with information about activities/tours. At our arrival we were met with a warm welcome. Everything in the hotel was fine, the room was clean, the breakfast very good. Very helpful and kind staff. Anna was a great hostess.
Nothing
Nothing
10
João
Дата отзыва: 12 ноября 2024
Wonderful staff, amazing reception with cold tea, refreshing perfumed towel, helping with my heavy backpack. All my needs and requests were cattered and it was an absolutely wonderful experience! Huge cuddos specially for Annie and Fiona, what an amazing duo!
7
Ludivine
Дата отзыва: 12 ноября 2024
L’emplacement : au calme et pas loin du lac
Le personnel : très accueillant et à l’écoute
Literie très confortable
Chambre et salle de bain sombre Serviette usagée laissée dans la salle de bain derrière la porte Petit déjeuner un peu sommaire
Chambre et salle de bain sombre Serviette usagée laissée dans la salle de bain derrière la porte Petit déjeuner un peu sommaire
7
D
Дата отзыва: 12 ноября 2024
Location and breakfast were amazing. The room was a little bit outdated but good. Everything else was good.
9
Audrey&flo
Дата отзыва: 12 ноября 2024
Très bon emplacement et excellent accueil. Personnel très agréable. Petit déjeuner très bon et copieux. Chambres propres et confortables
Coussins trop épais pour nous
Coussins trop épais pour nous
8
Lisa
Дата отзыва: 12 ноября 2024
Le prix
La qualité de la literie
Le personnel
L'équipement de la salle de bain un peu vétuste La localisation, la chambre était juste à côté de l'ascenseur c'était bruyant
L'équipement de la salle de bain un peu vétuste La localisation, la chambre était juste à côté de l'ascenseur c'était bruyant
10
Elaura
Дата отзыва: 10 ноября 2024
The location, the friendly staff, and the amazing food! 💕
They can also book you for any tour that you would want to take.
There was a cockroach in the bathroom but the staff quickly came as we called them about it and killed it.
There was a cockroach in the bathroom but the staff quickly came as we called them about it and killed it.
10
Tống
Дата отзыва: 10 ноября 2024
Nhân viên thân thiện. Nhiệt tình. Lần thứ 2 quay lại
10
Katarzyna
Дата отзыва: 09 ноября 2024
Very helpful staff!!! Nice hotel and good breakfast
10
Sanchez
Дата отзыва: 09 ноября 2024
Personal amable y hotel centrico, recomendable
7
Jennifer
Дата отзыва: 09 ноября 2024
La ubicación y la atención del personal, lo mejor. Siempre atentos.
Las habitaciones son más pequeñas de lo que parece en las fotos y necesitan mantenimiento.
Las habitaciones son más pequeñas de lo que parece en las fotos y necesitan mantenimiento.
10
Anna
Дата отзыва: 09 ноября 2024
Wir fanden die Unterkunft prima! Zimmer war sehr groß und wir haben uns wohlgefühlt. Auch beim Late-Checkout ist uns das Personal sehr entgegengekommen.
10
Madlen
Дата отзыва: 07 ноября 2024
Emma und Linda waren immer sehr hilfsbereit. Über Sie haben wir auch eine Kreuzfahrt zur Halongbucht gebucht. Wir haben uns in dem Hotel sehr wohlgefühlt. Die Lage ist auch perfekt, wir haben alles fußläufig erledigt. Wir würden das Hotel jederzeit wieder buchen!
10
Gemma
Дата отзыва: 07 ноября 2024
The staff were very friendly and helped us so much when we misplaced our passports, they couldn't do more for us and we are very thankful we chose to stay at this welcoming hotel.
Rooms are very spacious with a huge comfy bed.
Was very easier to arrange a airport transfer through the hotel and a great price too.
Excellent service, brilliant staff, we were sad to leave.
10
Gemma
Дата отзыва: 07 ноября 2024
Staff were amazing and so helpful and kind.
Perfect location for access to the old quarter.
Comfy beds and great air conditioning.
Will definitely stay again when we return.
Delicious breakfast.
10
A
Дата отзыва: 06 ноября 2024
we looked forward for the breakfast and it was really filling and satisfying.
the family room that we got is really spacious and clean.
location is really nice. everything is accessible
Thanks to Ms. Ana for the warmth welcome she extended to us.
none so far
none so far
9
Romina
Дата отзыва: 05 ноября 2024
La ubicación y el personal.
Un poco ruidoso, pero es cómodo.
Un poco ruidoso, pero es cómodo.
10
Sandeep
Дата отзыва: 05 ноября 2024
In heart of old quater close to everything
Everything is good
Everything is good
8
Saskia
Дата отзыва: 04 ноября 2024
Zentral gelegen, gute Ausstattung, freundliches Personal.
Zimmer ohne Fenster
Zimmer ohne Fenster
10
Dimitrisvgs
Дата отзыва: 04 ноября 2024
Great hotel in a good location with amazing staff!
8
Alice
Дата отзыва: 04 ноября 2024
Staff were super lovely. Location was good. They kept our luggage for us when we went on a night trip which was very kind. Lovely warm welcome.
Breakfast was a little rubbish. Bathroom was a little old and dirty
Breakfast was a little rubbish. Bathroom was a little old and dirty
7
Koh
Дата отзыва: 03 ноября 2024
Friendly and helpful staffs
The aircon was out of order, no cool air after 1.5 hours of waiting. Thankfully the lady on night duty was efficient and my room was changed after 20 minutes.
The aircon was out of order, no cool air after 1.5 hours of waiting. Thankfully the lady on night duty was efficient and my room was changed after 20 minutes.
9
Hippolyte
Дата отзыва: 03 ноября 2024
Gentillesse et disponibilité du personnel
Propreté
Emplacement
6
Consuelo
Дата отзыва: 02 ноября 2024
Location right in the heart of old quarters.
A bedside lamp would have been convenient. Aircon not cold enough. It's good an overhead fan was provided.
A bedside lamp would have been convenient. Aircon not cold enough. It's good an overhead fan was provided.
8
Hayley
Дата отзыва: 31 октября 2024
It is on the airport side of the old quarter. Rooms are clean, beds were comfortable. Reasonable breakfast.
The street is super busy in the morning with tour pick ups.
The street is super busy in the morning with tour pick ups.
9
Wayne
Дата отзыва: 31 октября 2024
The location is great for exploring the old town of Hanoi and the majority of the attractions. The staff offered us lots of advice and options on travel destinations and also booked trips for us at very reasonable prices. The breakfast was really nice with a good selection of fruit, cereals and savouries to choose from.
Nothing
Nothing
10
Corina
Дата отзыва: 29 октября 2024
El personal de recepción es muy amable y servicial. Las habitaciones son grandes y las camas cómodas
9
Dominika
Дата отзыва: 28 октября 2024
Świetna lokalizacja hotelu, mily i pomocny personel.
Wybraliśmy ostatni dostępny pokój bez okna, który powodował pewien dyskomfort. Jeśli jest dostępność, to polecam wybrać trochę droższą opcję z balkonem lub oknem z widokiem.
Wybraliśmy ostatni dostępny pokój bez okna, który powodował pewien dyskomfort. Jeśli jest dostępność, to polecam wybrać trochę droższą opcję z balkonem lub oknem z widokiem.
9
Urszula
Дата отзыва: 26 октября 2024
The staff were very nice and helpful. Location is great. The room we had was very quiet which is incredible considering the location! Comfortable and good place to rest. Breakfast was really good to, there was buffet and we could also order 1 item from menu. Room was clean. They allowed us to check in early and check out late which was super helpful.
Everything was ok!
Everything was ok!
10
Irene
Дата отзыва: 26 октября 2024
La location è ottima, a 15 minuti dal lago e vicino a train street. La camera era molto grande con due letti matrimoniali e terrazzo con una bella vista.
Siamo stati due volte e ci hanno sempre proposto di fare l’upgrade. Lo staff è stato fantastico, ragazzi giovani super gentili con un buon inglese e che ci tengono veramente agli ospiti.
Una menzione speciale alla gentilezza di Harry della reception!
La prima volta che siamo stati al golden rooster la camera era molto piccola (si sono rifatti la seconda volta). Colazione un po’ limitata
La prima volta che siamo stati al golden rooster la camera era molto piccola (si sono rifatti la seconda volta). Colazione un po’ limitata
10
Aurelie
Дата отзыва: 25 октября 2024
L’emplacement et la propreté
L’isolation contre le bruit dans les couloirs n’est pas optimale
L’isolation contre le bruit dans les couloirs n’est pas optimale
10
Andrew
Дата отзыва: 24 октября 2024
Location 10/10
Staff 10/10
Rate 10/10
Rooms 10/10
Do I need to go on… just book it and look forward to a wonderful stay in the amazing city of Hanoi. No less than 3 full days.
What I don’t like is having to leave Anna and Emma. You won’t find a warmer, more helpful or happier duo at any hotel who are so full of local wisdom they are essential to your stay in Hanoi.
What I don’t like is having to leave Anna and Emma. You won’t find a warmer, more helpful or happier duo at any hotel who are so full of local wisdom they are essential to your stay in Hanoi.
10
Gaelle
Дата отзыва: 24 октября 2024
L’emplacement central et la gentillesse du personnel qui est très serviable. On nous a gardé nos valises pour la journée car nous ne prenions le bus que le soir. Quand nous sommes revenus on nous a proposé de prendre une douche. Beaucoup d’attentions très appréciées
8
Richard
Дата отзыва: 24 октября 2024
Location, comfort, breakfast
Size of room and bathroom, noise from other guests. This hotel was on the way to a 9 plus, but unfortunately we were mis sold an excursion. Booked a cruise in Halong bay when got there, the boat, room, size, upgrade was nothing like what we paid for,, completely a different boat.. Hotel accused us of accusing them of miss leading us.. but FACT is that we didn’t get what we were shown or paid for.. disappointed by there response in not accepting any responsibility for miss leading us.. very poor service… hotel give 8 for the help and upgrade from staff etc,, but 6 for deceiving us on booking something that was not promised..
Size of room and bathroom, noise from other guests. This hotel was on the way to a 9 plus, but unfortunately we were mis sold an excursion. Booked a cruise in Halong bay when got there, the boat, room, size, upgrade was nothing like what we paid for,, completely a different boat.. Hotel accused us of accusing them of miss leading us.. but FACT is that we didn’t get what we were shown or paid for.. disappointed by there response in not accepting any responsibility for miss leading us.. very poor service… hotel give 8 for the help and upgrade from staff etc,, but 6 for deceiving us on booking something that was not promised..
9
Kelly
Дата отзыва: 24 октября 2024
Staff were very friendly and helpful with bags and ordering taxis and we were greeted with tea on arrival. The room was big enough and clean, the shower was very nice and the location was great in the heart of the old quarter. Breakfast was also very nice.
As we were only one floor up and over the kitchen it got noisy early in the morning when breakfast started and one night there were 2 guests arguing very loudly into the early hours which were not dealt with.
As we were only one floor up and over the kitchen it got noisy early in the morning when breakfast started and one night there were 2 guests arguing very loudly into the early hours which were not dealt with.
10
J
Дата отзыва: 23 октября 2024
Everything great amenities and friendly staff
Nothing
Nothing
10
Jonny
Дата отзыва: 23 октября 2024
Good location in the old quarter. The staff are very very friendly and helpful. Small but comfortable rooms which were clean and kept clean throughout. Breakfast had a good selection
N/A
N/A
10
Michele
Дата отзыва: 23 октября 2024
O atendimento foi sensacional! Todos muito prestativos. A localização tbm achei muito boa.
Apenas o Wi-Fi que tinha alguns problemas mas parece que isso era da própria cidade.
Apenas o Wi-Fi que tinha alguns problemas mas parece que isso era da própria cidade.
10
Peeravit
Дата отзыва: 23 октября 2024
Staffs are nice and helpful. Good location to strolling around old quater area. Worth the price we pay.
AC in the room is quite not as cold as it should be. We need to turn on the fan to help ventilate.
AC in the room is quite not as cold as it should be. We need to turn on the fan to help ventilate.
9
Zuzanna
Дата отзыва: 22 октября 2024
The staff were exceptional. Friendly, always attentive and very helpful. Especially Anna and Emma, always providing good advice with a smile.
10
Andrew
Дата отзыва: 21 октября 2024
Location, staff, breakfast, room. Everything.
I had to eventually go home.
I had to eventually go home.
9
Lucy
Дата отзыва: 21 октября 2024
We got a great last minute deal for this hotel, we needed somewhere comfortable to stay for one night in Hanoi. It was exactly what we needed. Comfy bed, friendly staff, great location!
10
Solling
Дата отзыва: 21 октября 2024
Great location, great staff, comfortable beds, delicious breakfast.
10
F
Дата отзыва: 21 октября 2024
I had a wonderful stay in the Golden Rooster Hotel. The hotel is very clean and the rooms are comfortable. I took the big room with two big beds, it can be enough for a family or close acquaintances.
The staff is very nice and professional. They had a beautiful welcome snack for us and helped us organize day trips around Hanoï. The breakfast was tasty and you can ask for Western food if that's more your liking. Everyone was a pleasure to meet and talk to, I had a great time and will come back when I'm in Vietnam.
I have a special feedback for Anna who is such a wonderful beautiful person. She helped us organize this trip since we were in France, was so reactive and helpful. She's a real angel and definitelythe biggest selling point for the hotel. I highly recommend !!!
Nothing - the neighborhood is great too (old quarter) and quite safe
Nothing - the neighborhood is great too (old quarter) and quite safe
10
Lara
Дата отзыва: 20 октября 2024
Hotel consigliatissimo!abbiamo soggiornato due notti, le camere sono spaziose e sopratutto molto pulite. Il personale è super gentile e disponibile, ci hanno anche dato la possibilità di farci una doccia prima del nostro volo. L'hotel è situato in pieno centro storico e permette di visitare il centro città completamente a piedi, di notte è silenzioso nonostante la posizione centrale. La colazione è buona e abbondante. Rispetta molto gli standard europei.
10
Alessio
Дата отзыва: 20 октября 2024
Gentilezza del personale e posizione centrale
-
-
10
Lam
Дата отзыва: 18 октября 2024
Nhân viên tuyệt vời, thân thiện, mang cho tôi cảm giác như những người bạn bè thân thiết đã lâu chưa gặp! Nụ cười của họ làm tôi thấy ấm áp và rất gần gũi!
Bữa sáng họ qtam và chăm sóc gia đình tôi rất chu đáo !
Chắc ko, chắc có 1 chút về nước trong phòng tắm hơi yếu nhưng có lẽ nó ko làm tôi mất đi sự hài lòng về ks này
Chắc ko, chắc có 1 chút về nước trong phòng tắm hơi yếu nhưng có lẽ nó ko làm tôi mất đi sự hài lòng về ks này
10
Heidi
Дата отзыва: 18 октября 2024
Hospitality at Golden Rooster was amazing
The staff at the front desk were very welcoming and able to answer any questions we had. Very clean rooms making our stay very comfortable. Highly recommend
Everything was perfect!
Everything was perfect!
10
Ariana
Дата отзыва: 17 октября 2024
Muy buen trato
Muy buena ubicación, y buena calidad/precio
10
Pranab
Дата отзыва: 15 октября 2024
The location of the hotel is absolutely perfect.
Nothing much.
Nothing much.
10
Hannah
Дата отзыва: 15 октября 2024
The rooms were stunning and it was in a great location! Staff were very helpful and the breakfast was incredible!
10
Stefanie
Дата отзыва: 14 октября 2024
Perfect location to visit Hanoi. Staff was very friendly and accomedating.
Notering, everything was excellent
Notering, everything was excellent
10
Fiona
Дата отзыва: 14 октября 2024
Great AC in rooms
Brilliant location
Yummy breakfast which had a wide range of choice
But the best thing about it was the staff - so welcoming, helpful e.g when I needed to take a private phone call for an interview they provided me with a room despite having checked out, and gave good recommendations!
Despite it being cleaned regularly, There was sometimes a funny smell in the bathroom but it wasn't strong and didn't detract from our stay!
Despite it being cleaned regularly, There was sometimes a funny smell in the bathroom but it wasn't strong and didn't detract from our stay!
8
Carolin
Дата отзыва: 13 октября 2024
Nettes Personal, schöne Ausstattung, sauber
Dürftiges Frühstückspaket bei unserer sehr frühen Abreise am Morgen
Dürftiges Frühstückspaket bei unserer sehr frühen Abreise am Morgen
10
Geraldine
Дата отзыва: 13 октября 2024
Erg vriendelijk personeel, heel behulpzaam. Vooral de bedden waren heerlijk. Het hotel ligt aan de rand van the old quarter waardoor goed gelegen is en toch rustig.
Alles was piekfijn in orde en proper tot in de details. Lekker ontbijt.
Volgende keer in Hanoi kom ik terug naar hier!
Niets
Niets
10
F
Дата отзыва: 12 октября 2024
Emplacement parfait et le personnel et très attentif et bienveillant. La chambre est spacieuse et agréable. très bon séjour
9
Senad
Дата отзыва: 12 октября 2024
Het personeel was zeer vriendelijk en flexibel. Wij kwamen ‘ ochtends na een lange treinreis veel eerder aan dan verwacht. Het personeel maakte gelijk een kamer voor ons klaar zodat wij wat nachtrust konden inhalen. De kamers waren erg schoon
Het ontbijt was prima, niet heel uitgebreid maar voldoende
Het ontbijt was prima, niet heel uitgebreid maar voldoende
10
James
Дата отзыва: 12 октября 2024
Everything was great. “James Bond” greeted me immediately and made me feel welcome. Clean. Spacious. Great location.
10
Wajih
Дата отзыва: 12 октября 2024
Very clean
Staff very friendly
And amazing location in the middle of the old cit.
5
Martine
Дата отзыва: 12 октября 2024
L’accueil, la disponibilité et la réactivité de la personne responsable a l’accueil, Anna. Le petit déjeuner, l’emplacement de l’hôtel bien situé dans l’hanoi historique..
Nous n’avons pas eu les chambres correspondant à notre réservation….
Nous n’avons pas eu les chambres correspondant à notre réservation….
10
Natalia
Дата отзыва: 11 октября 2024
Great staff amazing customer service
Nothing to complain
Nothing to complain
10
Diána
Дата отзыва: 11 октября 2024
The location is amazing and the staff is really kind and helpful :)
10
Klaas
Дата отзыва: 11 октября 2024
The host Anna and other staff are great. They help you with transfers, tips for things to do and have lunch, dinner. The breakfast was good. Lots of choices.
The location is good to walk into Hanoi.
Nothing I can think of
Nothing I can think of
9
Zachariah
Дата отзыва: 10 октября 2024
Perfect location in the old quarter. Great value for money. Decent breakfast. Super nice and helpful staff.
A touch dated but charming in its own way. Room was small.
A touch dated but charming in its own way. Room was small.
10
Sophie
Дата отзыва: 10 октября 2024
Das freundliche Personal, das komfortable Zimmer und das kostenlose Upgrade
9
Claudia
Дата отзыва: 08 октября 2024
Todo correcto, tal como lo esperamos. La gente muy amable y servicial. Buena ubicacion, cerca de los puntos de interes. Recomiendo este alojamiento.
9
Giuliana
Дата отзыва: 08 октября 2024
Ottima strutta in posizione centralissima per poter visitare Hanoi. Le camere sono spaziose ed accoglienti con tutto quello che è necessario per avere un soggiorno piacevole. Silenzioso e tranquillo per la notte.
Personale super disponibile e gentile pronto a risolvere qualsiasi problema.
Organizzano anche tour per la baia di Ha Long anche se noi non abbiamo usufruito di questo servizio perché lo avevamo già prenotato i indipendentemente.
10
John
Дата отзыва: 07 октября 2024
Myself and wife had an amazing stay at Golden Rooster hotel located in the heart of Hanoi's Old Quarter. The location is incredibly strategic, with all the main attractions, eateries, and vibrant spots just a short 2-10 minute walk away. It made exploring the city so convenient!
The hotel itself is spotless and well-maintained, offering great value for money. The room décor was excellent, modern yet cozy, making the stay feel even more special. The staff were extremely hospitable and always ready to assist with a smile.
Breakfast was a highlight as well, with a delicious variety, from the traditional beef pho to a classic American breakfast. I highly recommend this hotel for anyone looking for comfort, convenience, and great service in Hanoi.
none
none
10
Marina
Дата отзыва: 06 октября 2024
Golden Rooster Hotel si trova nel centro del quartiere vecchio di Hanoi, permette di raggiungere a piedi tutte le principali attrazioni.
Lo staff è davvero gentilissimo, offre ottimi consigli per eventuali gite fuori Hanoi e ti permette di lasciare i bagagli da loro.
Niente da segnalare
Niente da segnalare
8
Gundega
Дата отзыва: 06 октября 2024
Breakfast was very good
Small room. Room size is not matching with the shown room size in booking. And mini window. The bathroom ceiling is about 1,9 m.
Small room. Room size is not matching with the shown room size in booking. And mini window. The bathroom ceiling is about 1,9 m.
10
Sergio
Дата отзыва: 05 октября 2024
Emma and Ana were very helpful, kind and nice. Marvellous service. All the other staff members were also very pleasant.
The suite was spacious, clean and comfortable with a fantastic terrace.
The complimentary breakfast was delicious.
9
Nikalah
Дата отзыва: 05 октября 2024
It was very clean good location and the staff were friendly, happy to help and greeted us every time we came in the door.
Our room was right next to the staircase so a little noisy but not bad. Owner mentioned that all hotels in the old quarter are old buildings and can be noisy.
Our room was right next to the staircase so a little noisy but not bad. Owner mentioned that all hotels in the old quarter are old buildings and can be noisy.
10
Kevin
Дата отзыва: 05 октября 2024
Shower head, excellent communication and friendly staff
None
None
10
Daniel
Дата отзыва: 03 октября 2024
Amazing staff. Emma and Anna were super hospitable and friendly. Great breakfast and comfy beds.
nothing
nothing
10
Martine
Дата отзыва: 02 октября 2024
Accueil amabilité disponibilité
Manque 1 miroir dans la chambre à proximité d’une prise de courant
Manque 1 miroir dans la chambre à proximité d’une prise de courant
6
Alexandra
Дата отзыва: 02 октября 2024
Расположение, неплохой завтрак, лобби
Улучшенный номер с 1 кроватью не соответствует фотографиям и описанию. Кровать состояла из двух очень коротких односпальных кроватей с двумя матрасами (вместо одной большой кровати с одним матрасом). Душ не был отделен от остальной ванной комнаты никаками перегородками (на фотографии - душевая кабина) и висел над унитазом. Одно из очень маленьких окон было сломано, из-за чего его нельзя было закрыть и шум с улицы мешал спать. При заселении нам сказали, что это Superior connecting rooms. Вторая комната, в которой жили наши друзья, была очень маленькой и душной.
Улучшенный номер с 1 кроватью не соответствует фотографиям и описанию. Кровать состояла из двух очень коротких односпальных кроватей с двумя матрасами (вместо одной большой кровати с одним матрасом). Душ не был отделен от остальной ванной комнаты никаками перегородками (на фотографии - душевая кабина) и висел над унитазом. Одно из очень маленьких окон было сломано, из-за чего его нельзя было закрыть и шум с улицы мешал спать. При заселении нам сказали, что это Superior connecting rooms. Вторая комната, в которой жили наши друзья, была очень маленькой и душной.
10
Salama
Дата отзыва: 01 октября 2024
מלון מעולה, נקי, צוות מסביר פנים שסייעו לנו בכל דבר - במיוחד אנה שהיא מקסימה!
שודרגנו לסוויטה בלי שביקשנו, אז ההתייחסות היא לסוויטה עם המרפסת .
היינו נשארות לילות נוספים אם היה מקום
8
Ana
Дата отзыва: 01 октября 2024
Estávamos de lua de mel e a Miss Emma fez-nos upgrade gratuito para um quarto melhor. Simpatia dos funcionários e dicas que nos deram de sítios a conhecer e restaurantes. Localização excelente, perto dos pontos turísticos principais.
Pequeno almoço um bocado limitado.
Pequeno almoço um bocado limitado.
9
Lore
Дата отзыва: 29 сентября 2024
We hadden een gewone tweepersoonskamer geboekt maar bij aankomst vertelden ze dat we de suite kregen zonder dat we extra moesten betalen. Zomaar :) Zeer mooie kamer om de reis mee af te sluiten. We hebben ook een paar keer een taxi laten regelen door het hotel. Kortom, de service was uitstekend! Ook een best ruime keuze bij het ontbijtbuffet. Dit hotel is ons heel goed bevallen.
10
Jose
Дата отзыва: 27 сентября 2024
Alojamiento ideal para tu estancia en Hanoi, bien ubicado y la atención es excepcional.
Nada que indicar.
Nada que indicar.
8
Uxibascuas
Дата отзыва: 24 сентября 2024
las camas eran comodas
estuve dos veces en el viaje... la segunda vez me vendieron como un extra y mejor habitación la que tiene balcón, realmente es una habitación en el ático donde no llega el ascensor, escaleras muy estrechas y el baño es incomodo... mucho mejor la habitación normal sin ningún extra. A la llegada al hotel te invitan a un refrigerio, el cual luego te cobran....
estuve dos veces en el viaje... la segunda vez me vendieron como un extra y mejor habitación la que tiene balcón, realmente es una habitación en el ático donde no llega el ascensor, escaleras muy estrechas y el baño es incomodo... mucho mejor la habitación normal sin ningún extra. A la llegada al hotel te invitan a un refrigerio, el cual luego te cobran....
10
Nicholas
Дата отзыва: 24 сентября 2024
Emma and Anna were amazing hosts, they looked after us while we were in Hanoi, and took care of the booking for Ha Long bay. They looked after our bags while we were there so we didn’t have too much luggage, and even managed to get us upgraded to a better cruise. Nothing was too much trouble! We even had our laundry done while we were there which was delivered back to us the same day!!! Lovely spacious room in a great location. Thank you!!
Nothing
Nothing
9
Maik
Дата отзыва: 24 сентября 2024
Sehr freundliches und hilfsbereites Personal, großzügiges Zimmer, sehr zentrale Lage
Das Frühstück war doch eher etwas für den asiatischen Geschmack und wenig abwechslungsreich.
Das Frühstück war doch eher etwas für den asiatischen Geschmack und wenig abwechslungsreich.
7
Marina
Дата отзыва: 21 сентября 2024
L'ubicació i el personal
Molt soroll i les habitacions poc practiques, per una nit i prou
Molt soroll i les habitacions poc practiques, per una nit i prou
8
Marc
Дата отзыва: 21 сентября 2024
Esta molt ben situat. Ens van ajudar molt amb recomenacions i coses per fer.
Vam tenir un mal entes amb la reserva d’un bus. Pero ens ho van compensar més tard
Vam tenir un mal entes amb la reserva d’un bus. Pero ens ho van compensar més tard
10
Lígia
Дата отзыва: 21 сентября 2024
Estivemos hospedadas por duas vezes no Golden Rooster e nas duas vezes ganhamos um up-grade de quarto. Antes de chegarmos estávamos um pouco preocupadas com o tamanho dos quartos de hotel em Hanói, pois tínhamos lido muitas reclamações sobre isso nas avaliações, mas nós tivemos uma grata surpresa com o tamanho do nosso quarto!! Além disso, os funcionários são muito simpáticos, super gentis e preocupados em nos dar uma ótima experiência. Nos ajudaram com a reserva de um tour para Ninh Binh (o qual aliás recomendamos muito), cuidaram das nossas malas no dia do checkout e nos auxiliaram a chamar um transporte para o aeroporto pelo aplicativo. Só temos muitos elogios e agradecimentos. O quarto TB era bem iluminado.
8
Monica
Дата отзыва: 21 сентября 2024
The location is in old french quarter which has so many food street and good restaurant
The airconditioner in the room can be more cooler
The airconditioner in the room can be more cooler
9
Megan
Дата отзыва: 21 сентября 2024
Clean, great location, amazing staff, friendly and courteous
10
Elodie
Дата отзыва: 20 сентября 2024
El personal, habitaciones muy bonitas y limpias. Muy buen desayuno. Duchas con presión y agua caliente. Seguro que volveremos pronto.
Tardan un poco en reponer en el desayuno pero es un detalle.
Tardan un poco en reponer en el desayuno pero es un detalle.
10
Jose
Дата отзыва: 20 сентября 2024
La ubicación es perfecta, el desayuno muy rico y variado, por último la excelente amabilidad del personal.
Nada
Nada
9
K
Дата отзыва: 17 сентября 2024
Heerlijk bed in een ruime kamer.
Perfecte ligging in het oude centrum.
Behulpzaam personeel.
8
Emma
Дата отзыва: 16 сентября 2024
God placering , god seng
Lidt meget larm fra andre værelser. Aircondition virkede ikke helt optimalt
Lidt meget larm fra andre værelser. Aircondition virkede ikke helt optimalt
10
Andrea
Дата отзыва: 15 сентября 2024
The service desk was really kindly. Cozy atmosphere at 10minutes walk to the lake
10
Jose
Дата отзыва: 14 сентября 2024
La amabilidad del personal y la localización.
Nada, todo perfecto
Nada, todo perfecto
10
Ricardo
Дата отзыва: 13 сентября 2024
Our stay was perfect. The staff was super welcoming too. I recommend golden rooster hotel.
9
Dara
Дата отзыва: 12 сентября 2024
Very clean and very friendly staff
No windows in the room
No windows in the room
9
Emily
Дата отзыва: 12 сентября 2024
The location was great, staff were very friendly and helpful and did everything in their power to make our stay as enjoyable as possible (despite being in the middle of typhoon Yagi) which included amendments to the dates of our stay and duration.
Issue with air conditioning in first allocated room, however this was swiftly rectified.
Issue with air conditioning in first allocated room, however this was swiftly rectified.
10
Carla
Дата отзыва: 12 сентября 2024
Ubicación en pleno centro y cama muy cómoda. Buen desayuno
La ducha estaba en la misma estancia del WC
La ducha estaba en la misma estancia del WC
10
William
Дата отзыва: 12 сентября 2024
La atención al cliente y sus recomendaciones fueron de mucha ayuda
Todo estuvo muy bien
Todo estuvo muy bien
1
Laia
Дата отзыва: 11 сентября 2024
No puedo recomendar para nada este alojamiento, fue el peor de nuestro viaje.
En primer lugar añadí una noche a mi reserva y pedí por favor que no me hicieran cambiar de habitación, me dijeron que sí y cuando llegamos nos dieron una habitación que al día siguiente tenía que dejar para cambiar. Aquí ya empezamos mal nuestra estancia. Al día siguiente cambiamos de habitación y solo entrar el aire acondicionado goteaba agua por la pared y el suelo. Tuvimos que dejar las cosas y esperar que lo pudieran arreglar, ya que ya teníamos excursiones planeadas para ese día. Además nos dieron una habitación que hacía mucho calor y olía mucho a comida. El desayuno es muy pobre, el personal del desayuno es muy poco atento (cuando se acaba algo tardan muchísimo en reponerlo), la poca variedad de comida que había no estaba muy buena y tampoco se corresponde con la variedad de las fotos que hay en Booking. Nos quejamos de ello y nos compraron solo para nosotros croissants, cosa que nos hizo sentir incómodos. Ya llevábamos una estancia bastante incómoda y desagradable cuando llegó el momento del check-out. Para nuestra incredulidad, nos sobornaron y presionaron para que pusiéramos una reseña de un 10 y así nos regalaban un souvenir o el taxi al aeropuerto. Nos presionaron muchísimo para que hicieramos una encuesta interna y cuando vieron la mala puntuación nos quisieron sobornar para que no lo pusieramos en booking devolviéndonos parte del dinero que habíamos pagado por la reserva. Fue la situación más incómoda en la que hemos estado en nuestro viaje en todo Vietnam, nos estaban presionando muchísimo e intentando por todas que no pusiéramos esta reseña. En cuanto llegó nuestro conductor nos fuimos corriendo de allí. No entendíamos porque este hotel tenía una puntuación tan alta, ahora vemos cuál es la manera que tienen de conseguirla.
En primer lugar añadí una noche a mi reserva y pedí por favor que no me hicieran cambiar de habitación, me dijeron que sí y cuando llegamos nos dieron una habitación que al día siguiente tenía que dejar para cambiar. Aquí ya empezamos mal nuestra estancia. Al día siguiente cambiamos de habitación y solo entrar el aire acondicionado goteaba agua por la pared y el suelo. Tuvimos que dejar las cosas y esperar que lo pudieran arreglar, ya que ya teníamos excursiones planeadas para ese día. Además nos dieron una habitación que hacía mucho calor y olía mucho a comida. El desayuno es muy pobre, el personal del desayuno es muy poco atento (cuando se acaba algo tardan muchísimo en reponerlo), la poca variedad de comida que había no estaba muy buena y tampoco se corresponde con la variedad de las fotos que hay en Booking. Nos quejamos de ello y nos compraron solo para nosotros croissants, cosa que nos hizo sentir incómodos. Ya llevábamos una estancia bastante incómoda y desagradable cuando llegó el momento del check-out. Para nuestra incredulidad, nos sobornaron y presionaron para que pusiéramos una reseña de un 10 y así nos regalaban un souvenir o el taxi al aeropuerto. Nos presionaron muchísimo para que hicieramos una encuesta interna y cuando vieron la mala puntuación nos quisieron sobornar para que no lo pusieramos en booking devolviéndonos parte del dinero que habíamos pagado por la reserva. Fue la situación más incómoda en la que hemos estado en nuestro viaje en todo Vietnam, nos estaban presionando muchísimo e intentando por todas que no pusiéramos esta reseña. En cuanto llegó nuestro conductor nos fuimos corriendo de allí. No entendíamos porque este hotel tenía una puntuación tan alta, ahora vemos cuál es la manera que tienen de conseguirla.
8
Adrianus
Дата отзыва: 10 сентября 2024
Centraal gelegen en super vriendelijk en servicegericht personeel!
Het ontbijt is goed maar niet super uitgebreid.
Het ontbijt is goed maar niet super uitgebreid.
8
K
Дата отзыва: 10 сентября 2024
El hotel es sencillo y cómodo bastante céntrico. La habitación que nos asignaron primero, la suite, es muy amplia aunque al dar a la calle se oye bastante el ruido de las motos (muy normal siendo Vietnam). El desayuno variado con opciones occidentales.
10
Gemma
Дата отзыва: 09 сентября 2024
Hotel situado en el centro de Old Quarter, con los principales puntos de interés a pocos minutos caminando y súper cerca en Grab. En la misma calle hay restaurantes que están súper bien si no te apetece irte lejos con el calor y la humedad de Hanoi. El desayuno tiene opciones continentales (fruta, huevos (tortilla, revuelto o frito), pan, café, zumos,etc) como asiáticas. Relación-precio perfecto. Desde el primer mensaje me ofrecieron su catálogo de excursiones, cogimos con ellos la de Halong Bay y con ello el transporte de recogida al aeropuerto fue gratis. También les pedimos que nos reservaran otros transportes (a Tam Coc i/v y regreso aeropuerto) y todo fue perfecto y sin demoras. El personal fue muy amable y está atento a todo lo que puedas necesitar. Recomiendo pagar algo más y coger habitaciones superiores y no la económica (estuvimos en ambas).
10
A
Дата отзыва: 09 сентября 2024
Hotel staff were lovely and helped us book transport to other locations at discounted rates.
10
Olivier
Дата отзыва: 07 сентября 2024
Personnel agréable et aux petits soins. Chambre conforme à la réservation. En étage sans vis a vis, rare. Silencieux pour Hanoï et literie de qualité.
Pommeau de douche et porte de douche à réparer.
Pommeau de douche et porte de douche à réparer.
10
Rakshya
Дата отзыва: 07 сентября 2024
The property is good. They helped me with booking a cab to airport. Also they upgraded my room looking at the baby we had. We really appreciate their service and recommend them
9
宮地
Дата отзыва: 06 сентября 2024
ハノイ旧市街にとても近くて観光に最適でした。お部屋もきれいで割と広くてよかったです。ホテルマンの方がみなさんとても親切でした！
部屋によるとは思いますが、天井の低い部屋だったので成人男性にはきついと思います。
部屋によるとは思いますが、天井の低い部屋だったので成人男性にはきついと思います。
10
Sy
Дата отзыва: 06 сентября 2024
Rất thích các bạn nhân viên ở đây . Đặc biệt là Emma và Linda. Phòng đẹp tiện nghi
10
G
Дата отзыва: 06 сентября 2024
We had an amazing stay at the golden rooster. All the staff were incredible and made us feel very welcome!
9
Santiago
Дата отзыва: 05 сентября 2024
Hotel sencillo, pero muy bien situado. Además, el personal fue muy amable con nosotros. Las habitaciones son pequeñas pero están bien.
10
Nida
Дата отзыва: 05 сентября 2024
Le personnel était incroyablement gentil et aux petits soins.
L'hôtel était parfait avec une hauteur sous plafond immense ce qui rendait le séjour agréable dans la chambre.
La chambre était très propre.
Le personnel est vraiment à votre service pour vous aider au mieux. Leur prix pour l'aéroport sont corrects comparés aux prix qu'on peut trouver sur grab, c'est plus rassurant.
Le petit déjeuner est bien garni.
L'emplacement de l'hôtel est très bien, et l'hôtel est bien insonorisé.
Tout était parfait.
Tout était parfait.
10
Sarah
Дата отзыва: 05 сентября 2024
Das Personal war super lieb besonders die Dame am Empfang! Wir waren eine Nacht da und konnten unser Gepäck vor dem Check-In und nach dem Check-Out noch da lassen. Wir haben ein gratis Upgrade bekommen. Die Zimmer waren schön und sauber und man konnte alles innerhalb von 10 min zu Fuß erreichen. Die meisten Sachen sogar schneller. Als Vegetarierin fand ich das Frühstück echt gut also für mich hat es gereicht. Es gab French Toast, Früchte und man konnte sich noch extra Omelett etc. frisch bestellen. Wir würden wieder kommen.
Nicht :)
Nicht :)
10
Alexis
Дата отзыва: 04 сентября 2024
Great location. Within walking distance of a lot of attractions. Staff could not have been friendlier
Probably the glass window into the bathroom but there’s a curtain so whilst it was unusual it was fine
Probably the glass window into the bathroom but there’s a curtain so whilst it was unusual it was fine
9
Lluís
Дата отзыва: 03 сентября 2024
Llegamos antes del Check In y cómo acabamos de llegar al país le pedimos de hacerlo antes para poder descansar. Cómo nuestra habitación no estaba lista nos hicieron un upgrade sin ningún coste extra.
La habitación estaba limpia, amplía y cómoda. Recomendable.
10
Domenico
Дата отзыва: 03 сентября 2024
Staff super. Tutti molto gentili con una fantastica colazione
10
Zeta
Дата отзыва: 02 сентября 2024
Receptionists are lovely and helpful, rooms are really nice & super clean
10
Luise
Дата отзыва: 02 сентября 2024
The service was really great and all of the staff were super friendly
Breakfast was great, bed was really comfy and everything was clean.
Definitely would recommend (we booked an economy room)
9
Lavinia
Дата отзыва: 02 сентября 2024
Personale gentilissimo, letto enorme e presenza di box doccia.
Struttura in generale non particolarmente curata ma niente di fastidioso. Camere poco insonorizzate dall'esterno.
Struttura in generale non particolarmente curata ma niente di fastidioso. Camere poco insonorizzate dall'esterno.
10
Alyssa
Дата отзыва: 01 сентября 2024
10/10 amazing stay. Extremely comfortable rooms, awesome location, yummy breakfast and friendly staff. The host Anna was exceptional and helped us book activities and tours and gave us awesome local recommendations for food and drink. They even upgraded our room for free. I’d highly recommend staying here in Hanoi
10
Mun
Дата отзыва: 01 сентября 2024
nhân viên nhiệt tình dễ thương
chỗ ở trung tâm thuận tiện đi lại ăn uống
chỗ ở trung tâm thuận tiện đi lại ăn uống
10
Lý
Дата отзыва: 31 августа 2024
Nhân viên thân thiện,phòng sạch sẽ, sẽ quay lại trong tương lai.
7
Ana
Дата отзыва: 30 августа 2024
Fueron muy amables y hospitalarios.nos cambiaron de habitación a una de características similares según ellos superior,pq decían estábamos en el sótano y está era la planta más alta., la diferencia principal es q la nueva tenía balcón. Después del check out nos guardaron las mochilas y el último día nos fuimos a dar un masaje y hablaron con el spa con el q trabajaban y nos dejaron duchar allí.
Al concertar el spa con ellos nos ofrecieron pagar el taxi ellos ida y vuelta y la sorpresa fue q el taxista no estaba informado y nos quería cobrar, tuvimos q hablar por tlf con el hotel y finalmente lo pago el spa. Obviamente a la vuelta no tuvimos taxi
Al concertar el spa con ellos nos ofrecieron pagar el taxi ellos ida y vuelta y la sorpresa fue q el taxista no estaba informado y nos quería cobrar, tuvimos q hablar por tlf con el hotel y finalmente lo pago el spa. Obviamente a la vuelta no tuvimos taxi
10
Leanne
Дата отзыва: 29 августа 2024
Great hotel located within walking distance of the main city areas. Lovely staff, allowed us early check in and arranged breakfast for our 5am departure. Lovely large quiet room.
7
Lucie
Дата отзыва: 28 августа 2024
Attention à bien vérifié s’il y a une fenêtre dans votre chambre. Nous avons booké une chambre sans fenêtre (sans faire trop attention) et nous avons été dans une chambre sans fenêtre avec un plafond d’1m70.
9
Simranjit
Дата отзыва: 27 августа 2024
The staff here are great, the ladies who manage the hotel are amazing and we were very well looked after.
There are different levels of rooms that suit everyone's budget.
The location is good, in the old town and walkable to more or less everywhere. This street also does not flood in a storm, which is a positive. There are umbrellas available to use if it does rain.
Breakfast was a great selection and included a menu where you could order eggs, noodles, etc, from.
You can also book your trips, taxis etc via the hotel. We did a trip to Ninh Binh which was great.
10
Sara
Дата отзыва: 27 августа 2024
Nuestro vuelo se retrasó y llegamos de madrugada. Fueron super atentos, con un inglés perfecto y facilitaron todas las gestiones para que pudiésemos dormir cuanto antes. Nos mejoraron la habitación sin coste adicional. El desayuno es abundante y bueno, con opciones vietnamitas y europeas. La cama es enorme y muy cómoda.
La habitación no tenía ventanas, pero en nuestro caso no fue un problema ya que solo fuimos a dormir directamente.
La habitación no tenía ventanas, pero en nuestro caso no fue un problema ya que solo fuimos a dormir directamente.
10
Fuzesi
Дата отзыва: 27 августа 2024
Lovely location! Friendly staff! Got me checked in when I arrived at 2 am because of a late flight.
Not what was advertised
Not what was advertised
10
Angeliki
Дата отзыва: 27 августа 2024
Manager Anna is so helpful and friendly. She helps me a lot with many problems.
Also, the breakfast was amazing!!
10
R
Дата отзыва: 26 августа 2024
We loved the friendly and helpful staff and the location. When you book a hotel in the old quarter you know it's going to be different to a large modern hotel. The rooms were clean and the air con worked. Having the balcony was wonderful to be able to sit out on. Breakfast was tasty too. The staff were so helpful and made our stay even better.
It's a converted building so don't expect purpose built modern rooms or facilities, but that was part of what we loved about it.
It's a converted building so don't expect purpose built modern rooms or facilities, but that was part of what we loved about it.
8
Nuria
Дата отзыва: 24 августа 2024
Personal atento. Cama cómoda. Alojamiento muy céntrico.
Si eliges la habitación sencilla hay que tener en cuenta que el techo es muy bajo. Mi pareja mide 1,86cm y en el lavabo le rozaba la cabeza por el techo. Además a veces venía un ligero olor a cloacas en el baño. No hay ventana y la habitación toca con la cocina y la sala de comer, por lo que se escucha todo.
Si eliges la habitación sencilla hay que tener en cuenta que el techo es muy bajo. Mi pareja mide 1,86cm y en el lavabo le rozaba la cabeza por el techo. Además a veces venía un ligero olor a cloacas en el baño. No hay ventana y la habitación toca con la cocina y la sala de comer, por lo que se escucha todo.
9
Stefan
Дата отзыва: 22 августа 2024
Tout était bien. Le petit déjeuner toujours bon, frais et varié
10
Aurelie
Дата отзыва: 21 августа 2024
Hôtel très bien placé dans le centre d’Hanoï. La chambre dispose de tout le nécessaire et le personnel est à l’écoute pour vos demandes.
Rien
Rien
10
Jose
Дата отзыва: 21 августа 2024
La gente del hotel encantadora, Anna nos ayudo con todo antes incluso de llegar a Vietnam. Super recomendable.
9
Adrian
Дата отзыва: 21 августа 2024
Cerca de todos los lugares de interés! El hotel está limpio, el desayuno completo, y el personal super amable.
Todo correcto.
Todo correcto.
10
Minh
Дата отзыва: 20 августа 2024
The staff was so welcoming and friendly, room was great and clean. Highly recommended!
10
Lasca
Дата отзыва: 20 августа 2024
Room was clean and full of necessary, everything was amazing especially the staff, really kind and professional. They worry about giving you everything you need. 10+ to breakfast, where you can choice local or continental food! If you go to Hanoi, go to Golden Rooster Hotel, Excellent quality price
8
Frank
Дата отзыва: 20 августа 2024
Personal war super freundlich und hilfsbereit. Kostenlose Snacks, Kaffee und Tee. Sogar ein Feedbackbogen beim Check Out mit echtem Bemühen zu verstehen, was das Hotel besser machen kann.
10
Stijn
Дата отзыва: 20 августа 2024
Goede bedden. Ideale locatie, vriendelijk en behulpzaam personeel.
10
Roberto
Дата отзыва: 18 августа 2024
Struttura molto comoda per visitare il centro città. Personale molto gentile e accogliente. Consiglio
Niente
Niente
9
Leatherman
Дата отзыва: 16 августа 2024
Very clean, big bed, modern, and great location! Service was very friendly and helpful. Would recommend this location.
A bit noisy in my room (I believe I was located above the kitchen and next to elevator), but definitely manageable.
A bit noisy in my room (I believe I was located above the kitchen and next to elevator), but definitely manageable.
9
Myrna
Дата отзыва: 16 августа 2024
Very friendly people, great location, nice room, Nice beds, I recommrnd to stay here!!
Nothing
Nothing
10
Marc
Дата отзыва: 16 августа 2024
Ubicación excelente en Old Quarter, personal encantador, te ayudan en todo lo que necesites.
El hotel nuevo y con todo lo necesario para una excelente estancia. Buen desayuno.
Nada
Nada
10
Bottone
Дата отзыва: 16 августа 2024
Tutto perfetto personale genitilissimo e super disponibile. Ottimo per visitare a piedi tutta la città
8
Ambra
Дата отзыва: 16 августа 2024
Staff gentilissimo! Ci hanno organizzato la crociera ad halong bay di una notte con rientro a ninh binh. Sono super organizzati.
8
Alvaro
Дата отзыва: 15 августа 2024
The personnel was really attentive and welcoming. The place is clean and it has a lot of amenities.
The room we stayed was a bit small and had no window.
The room we stayed was a bit small and had no window.
10
Sarah
Дата отзыва: 14 августа 2024
Very friendly staff, good location and nice hotel.
Big window from the room to the bathroom with blinds, which are see through though. Nothing bad, just something to note (that there is little privacy).
Big window from the room to the bathroom with blinds, which are see through though. Nothing bad, just something to note (that there is little privacy).
10
Smith
Дата отзыва: 12 августа 2024
The staff were so incredibly wonderful!! Nothing was ever too much hassle and they went out their way to make my experience as brilliant as possible, including beating Grab fares for airport transfers 🤣 The room was lovely and comfortable, with all the facilities you could need and the location was perfect for exploring Hanoi. 100% would stay again.
10
Janina
Дата отзыва: 11 августа 2024
Bequemes Bett, freundliches Personal
Frühstück war für Vegetarier nicht sehr üppig
Frühstück war für Vegetarier nicht sehr üppig
10
Peter
Дата отзыва: 11 августа 2024
Clean, modern and well located. Breakfast was particularly good. Anna, the member of staff who greeted us and looked after us during our stay, was fantastic and very friendly.
10
Niwa
Дата отзыва: 11 августа 2024
Phòng khách sạn rộng rãi,thoải mái,sạch sẽ thơm tho.Phòng tầng7 view phố cổ rất đẹp.Khách sạn gần trung tâm thuận tiện đi lại các điểm du lịch tiết kiêm chi phí đi lại.Đồ ăn sáng rất ngon.CÁC CHỊ NHÂN VIÊN NHIỆT TÌNH,DỄ THƯƠNG,NHIỆT TÌnh chu đáo.Nhờ mọi người mà mình đã có nhiều kỉ niêm đẹp về Hà Nội
クッくんJapan
9
Mariam
Дата отзыва: 10 августа 2024
Very good location, excellent staff helping you out with anything you need. Clean rooms.
8
Jemma
Дата отзыва: 10 августа 2024
The bed was huge and very comfortable. The staff were lovely and you could tell they had a genuine care for you and your stay. Nothing was too much trouble for them. We arrived early and they arrnaged for us to get into our room asap for an early check in which was nice. Value for money on this place is great
Possibly my own fault for not reading the description properly however our room didn't have a window. The bathroom was a little tired and water pressure not the best. From the room we were in you could hear the staff in the kitchen prepping breakfast. The breakfast range/choice was a little disappointing however would be enough to get by if you're not fussy before a day of excursions in Hanoi
Possibly my own fault for not reading the description properly however our room didn't have a window. The bathroom was a little tired and water pressure not the best. From the room we were in you could hear the staff in the kitchen prepping breakfast. The breakfast range/choice was a little disappointing however would be enough to get by if you're not fussy before a day of excursions in Hanoi
10
Mario
Дата отзыва: 10 августа 2024
Comodidad, tranquilidad, limpieza y servicio del personal
La habitación que escogí no tenía ventana pero eso también permite aislar de los ruidos de la calle
La habitación que escogí no tenía ventana pero eso también permite aislar de los ruidos de la calle
10
Galluzzo
Дата отзыва: 09 августа 2024
Kindness and Professionalism
Nothing, everything fine!
Nothing, everything fine!
10
Valerie
Дата отзыва: 09 августа 2024
Service from staff were great and they were very hospitable! Rooms were generally quite clean.
-
-
10
Gül
Дата отзыва: 09 августа 2024
Location is on point, rooms are comfortable and clean, staff is nice and helpful 🙏🏻
10
Vanessa
Дата отзыва: 08 августа 2024
Posizione comoda dentro l’Old Quarter, il cuore pulsante di Hanoi.
Lo staff gentilissimo e disponibile.
La possibilità di lasciare in custodia i bagagli durante le escursioni di più giorni.
Niente
Niente
9
Martina
Дата отзыва: 08 августа 2024
Accoglienza, disponibilità, aiuto nella prenotazione di autobus e taxi
Colazione scarsa
Colazione scarsa
10
James
Дата отзыва: 08 августа 2024
Staff were amazing, always so welcoming and willing to help.
Location is great, walkable to everywhere in the old quarter
10
Mattia
Дата отзыва: 07 августа 2024
Siamo stati in questo hotel due notti,che dire gentilissimi e tutto perfetto! Lo staf saprà aiutarti in tutto.
10
Ciara
Дата отзыва: 05 августа 2024
As soon as you walk in the door you’re greeted by friendly staff, we were welcomed warmly by Anna and she even checked us in early into our room, she took great care of us and always had a bright smile.
The rooms are very clean and the beds are comfortable, the included breakfast they offer in the morning has amazing options. Only stayed 1 night here but would definitely return to stay for longer!
9
Yves
Дата отзыва: 04 августа 2024
Staff was very nice, rooms were perfect and clean for the price
10
Ana
Дата отзыва: 02 августа 2024
Super céntrico. Personal muy profesional. La habitación y el desayuno
Todo perfecto
Todo perfecto
10
Ana
Дата отзыва: 02 августа 2024
Todo. El hotel es genial. El personal lo mejor. El desayuno Buffet con opciones de carta increíble y súper centrico
Nada
Nada
10
Ane
Дата отзыва: 01 августа 2024
The hotel is very well placed. The staff was super friendly and welcomed us with a delicious tea. The room was small but had everything we could need. It was super clean, the bed was very comfortable and the bathroom was very good. In addition, it faced an interior patio, so we had no views but no noise either. The breakfast was very rich, a lot of variety and they made some dishes to you at the moment. And, the location is very good. You could walk anywhere and, if somewhere was a little further away, you could take a Grab for a very good price. I would definitely return to the same place if I go to Hanoi.
10
Niamh
Дата отзыва: 31 июля 2024
Excellent location in old quarter. Very clean. Very comfortable. Staff went out of their way to help. We got good recommendations for things to do and places to eat. We stayed 2 nights, then went on an overnight cruise in Halong bay arranged by hotel and then back to hotel for another night. No problem leaving luggage in hotel when we were on cruise. On our checkout day we had a late train to Sapa and hotel provided showers that evening.
Nothing.
Nothing.
9
Noémie
Дата отзыва: 31 июля 2024
das personal war unglaublich freundlich !! und sehr hilfsbereit
war alles super
war alles super
9
Lea
Дата отзыва: 30 июля 2024
L’hôtel est très bien situé, dans le vieux quartier, on peut tout faire à pied c’est très pratique.
Les chambres sont propres et le lit immense !
Énorme bonus, le personnel est au petit soin. Grâce à eux on a pu organiser tout le début de notre voyage entre différents bus de nuit, même à distance Anna nous a trouvé des solutions c’était incroyable !
Petit bémol pour la chambre, peu cher mais très bas de plafond (ne faite pas plus d’1m80 pour la chambre économique) et sans fenêtre Et si vous allez à Sapa, ne faites pas avec guide et homestay ce n’est pas très qualitatif. Demandez uniquement les bus de nuit, l’organisation vaut le coup
Petit bémol pour la chambre, peu cher mais très bas de plafond (ne faite pas plus d’1m80 pour la chambre économique) et sans fenêtre Et si vous allez à Sapa, ne faites pas avec guide et homestay ce n’est pas très qualitatif. Demandez uniquement les bus de nuit, l’organisation vaut le coup
10
Anna
Дата отзыва: 28 июля 2024
Ottima posizione centrale e silenziosa, ottima colazione. I dipendenti sempre gentili e disponibili, pronti a darci consigli utili e a organizzare escursioni economiche e interessanti . La camera dove siamo stati era al 5 ° piano ed aveva la finestra sul cortile. Aria condizionata e ventilatore
La camera proposta come economica su booking.com si trova nel seminterrato, ha il soffitto basso e non ha finestre.
La camera proposta come economica su booking.com si trova nel seminterrato, ha il soffitto basso e non ha finestre.
10
Francis
Дата отзыва: 27 июля 2024
Très bon accueil, petit déjeuner au top, très bon emplacement dans le vieux Hanoï.
Seul petit bémol : dans notre chambre, il n'y avait pas de fenêtre donnant sur l'extérieur, uniquement une petite fenêtre donnant un conduit intérieur.
Seul petit bémol : dans notre chambre, il n'y avait pas de fenêtre donnant sur l'extérieur, uniquement une petite fenêtre donnant un conduit intérieur.
10
Cathel
Дата отзыва: 26 июля 2024
Hôtel très bien placé ! Très jolie chambre et le personnel est adorable et très aidant ! Ils nous avaient même préparé un petit déjeuner à emporter quand nous avons dû partir tôt pour prendre notre avion ! Je recommande !
9
Marie-josee
Дата отзыва: 25 июля 2024
les employés sont au top, le service est incroyable et l'emplacement pres de tout. le déjeuner est copieux.
10
Samantha
Дата отзыва: 24 июля 2024
The staff were incredible and helped us out with everything.
10
Karen
Дата отзыва: 24 июля 2024
In a good location in the Old Quarter, the rooms were clean, the breakfast was good and the staff were incredibly friendly. We stayed here for three nights over two occasions as we had trips to Sa Pa and then Halong Bay. Nothing was too much trouble for the staff. When we checked out for the final time and went to Halong Bay they even kept one of our bags so we don’t have too much luggage with us and when we came back allowed us (in fact encouraged us) to have a shower before heading to the night train.
None
None
10
Samuel
Дата отзыва: 24 июля 2024
Everything!! Unfortunately we were only able to stay here one night but we wish that we were able to stay longer. The owner was so gorgeous and welcoming. She made us feel very happy to be staying with her. The staff really made this experience although the room was so beautiful and clean. Super super comfortable bed. Thanks so much!
Nothing. It was perfect!!!
Nothing. It was perfect!!!
10
Max
Дата отзыва: 23 июля 2024
Sehr nettes und hilfsbereites Personal, wir hatten Probleme mit der nächsten Unterkunft und das Personal hat es direkt kontaktiert und alles für uns geregelt.
Zudem haben wir kostenlos ein Upgrade bekommen, weil ein besseres Zimmer wohl noch frei war. :)
9
Anna
Дата отзыва: 22 июля 2024
Das Personal war sehr hilfsbereit und freundlich. Die Unterkunft ist sehr zentral. Die Zimmer sind sauber. Wir haben uns sehr wohl gefühlt und würden jeder Zeit wieder kommen :)
10
Veronika
Дата отзыва: 22 июля 2024
Centrally located hotel with wonderful and helpful staff. We will be back soon!
10
Freja
Дата отзыва: 22 июля 2024
I was greeted by friendly and helpful staff who gave me an iced tea and cold towel to refresh myself. Lots of choice at breakfast. Spacious bathroom and shower. Quick lift to the fifth floor. Free upgraded room. Great location.
The flush button on the toilet is loose, so I had to use a clip to pull it back up so the cistern would stop filling up. Not a big issue though.
The flush button on the toilet is loose, so I had to use a clip to pull it back up so the cistern would stop filling up. Not a big issue though.
8
Camilla
Дата отзыва: 22 июля 2024
La gentilezza e disponibilità del personale.
La posizione comoda per vedere Hanoi e il suo centro storico.
La stanza non aveva finestre ma comunque era ben arieggiata. Colazione al buffet poco varia.
La stanza non aveva finestre ma comunque era ben arieggiata. Colazione al buffet poco varia.
9
Jocelyn
Дата отзыва: 21 июля 2024
Service was great, lovely, friendly staff, we were supplied with lots of great, valuable information on arrival with a great map. Located in the bustling old quarter close to shopping streets & markets. Room was surprising quiet from city noise considering location to street.
9
Ramon
Дата отзыва: 21 июля 2024
Die Lage ist traumhaft, direkt in der Altstadt alles ist Fußläufig zu erreichen.
Man hat direkt am Anfang einen Übersichtskarte mit den Restaurant Empfehlungen bekommen und das Frühstück war sehr üppig.
Leider hatte das Zimmer kein Tageslicht Fenster, was aber auch nicht so schlimm war.
Leider hatte das Zimmer kein Tageslicht Fenster, was aber auch nicht so schlimm war.
10
R
Дата отзыва: 19 июля 2024
The hotel staff were very friendly and helpful. Special mention to Ms. Anna and Ms. Emma.
10
Nina
Дата отзыва: 18 июля 2024
Very lovely and helpful staff, we were greeted with a hello and smile every time. The room was spotless and so comfortable, the pillows and mattresses were fab. Would definitely stay here again and recommend to anyone coming to hanoi. Definitely exceeded what we paid for.
9
Adrianus
Дата отзыва: 17 июля 2024
Mooi hotel, locatie en service top!
Het ontbijt is ok maar niet bijzonder gevarieerd.
Het ontbijt is ok maar niet bijzonder gevarieerd.
10
Jerry
Дата отзыва: 17 июля 2024
The location and the staff were perfect. The breakfast was delicious.
The ceilings on the 5th floor were really low. I’m claustrophobic so this gave me anxiety.
The ceilings on the 5th floor were really low. I’m claustrophobic so this gave me anxiety.
10
Monique
Дата отзыва: 16 июля 2024
The staff were so friendly and helpful. They gave us some really great tips. Location of the hotel is amazing. You can walk almost everywhere. Our room was very spacious and very clean. We loved our stay!
Nothing
Nothing
10
Lynh
Дата отзыва: 15 июля 2024
Nhân viên tận tình, chu đáo, rất quan tâm đến khách lưu trú. 10 điểm cho các bạn
10
R
Дата отзыва: 15 июля 2024
The location is very nice. Very near to major attractions like train street. The staffs are very polite
8
Michael
Дата отзыва: 14 июля 2024
Staff very friendly, welcoming and helpful. Felt like we were part of the family. We had an issue with our airline tickets which they went above and beyond to help us to sort out. Our room had both A/C and ceiling fan which worked well together to keep the room cool. Our bed was as comfy as, got a good nights sleep most nights. Walking distance to "train street", fairly central to most attractions in Old Quarter, including some excellent restaurants and wine bars. My wife and I would definitely stay again.
Due to the open nature of the internal construction, noisy neighbours on other floors could be heard from time to time. Breakfast menu wasn’t overly extensive but adequate.
Due to the open nature of the internal construction, noisy neighbours on other floors could be heard from time to time. Breakfast menu wasn’t overly extensive but adequate.
10
Prisca
Дата отзыва: 13 июля 2024
Zimmer waren modern, sehr sauber und das Personal super freundlich und hilfsbereit. Wir können dieses Hotel nur weiterempfehlen
9
Aimee
Дата отзыва: 13 июля 2024
The staff here really make this hotel exceptional. Anna was super accommodating and organised our trips to Ha Long Bay and Sapa while staying in the hotel in between these trips. The location is also great and the rooms are clean
10
Cherie
Дата отзыва: 11 июля 2024
Great location, lovely & clean - wonderful staff. We had a fantastic stay & would highly recommend!
10
Julia
Дата отзыва: 11 июля 2024
La atención personalizada que te dan. La propietaria Anna es magnífica, y el personal destacando a Emma también. Son superamables y piensan en el bienestar del cliente. Además ofrecen y organizan excursiones por todo vietnam a un precio muy razonable. Fueron de gran ayuda para decidirnos a organizar el resto del viaje.
6
Irene
Дата отзыва: 09 июля 2024
Good location and good value
Other guests were very noisy. Also hotel pressures people to either leave good reviews or to not leave bad reviews. You can’t trust the reviews in Vietnam because of this.
Other guests were very noisy. Also hotel pressures people to either leave good reviews or to not leave bad reviews. You can’t trust the reviews in Vietnam because of this.
9
Ana
Дата отзыва: 09 июля 2024
La amabilidad del personal, nos recibieron con un té y unas toallitas humedas y nos resolvieron todas las dudas amablemente.
La cama era grande y muy cómoda.
Cada día nos dejaban unas botellas de agua y tenian una nevera
10
Georgette
Дата отзыва: 09 июля 2024
During check in staff gave us a map of the old quarter and advised us on lots of things to see and do as well as places to eat. The breakfast was good with a wide variety of continental style breakfast dishes, as well as cooked options. Room was clean and tidy. Staff were very attentive. We booked a taxi to the airport through the hotel which was very reliable, arrived on time, and a great price (cheaper than a grab).
10
Adrienne
Дата отзыва: 08 июля 2024
Fabulous Hotel in a brilliant location. Anna could not have done more for us. Room was spotless, spacious with a very comfortable bed. Great choice for breakfast.. I can't rate this hotel high enough.
Nothing
Nothing
10
Adrienne
Дата отзыва: 08 июля 2024
Everything. Fab hotel in a brilliant location.
Nothing
Nothing
9
J
Дата отзыва: 08 июля 2024
The Golden Rooster Hotel was fabulous. My sister and I stayed there for 1 night before going to a 1 night Halong Bay cruise and were very impressed. The staff were very attentive and very accommodating. The breakfast was fabulous and the location was in the heart of the old quarter very close to restaurants and local shopping. We were supposed to come back to the Golden Rooster hotel for our final night at Hanoi following our cruise and were upgraded to a newer hotel by hotel management. Upon our arrival back to the Golden Rooster to retrieve our luggage which they kept overnight at the hotel for free, to our surprise they had already transferred our luggage to our new hotel which they coordinated. We would definitely recommend the Golden Rooster Hotel.
Nothing
Nothing
10
Monique
Дата отзыва: 06 июля 2024
It was super clean, nice, and full of great amenities. We dropped off laundry before going on a 1-day tour we booked through the hotel, and the laundry was clean and pressed when we got back. The hotel also was able to book taxi rides to and from the airport so easily.
Nothing bad to say!
Nothing bad to say!
9
Oretta
Дата отзыва: 05 июля 2024
The staff were very helpful and kind. The breakfast was very good and it was nice to have a room upgrade.
Nothing
Nothing
10
Barry
Дата отзыва: 04 июля 2024
Very comfortable and very hospitable. Fantastic service and lively room with friendly and helpful staff
Nothing
Nothing
10
Gavin
Дата отзыва: 03 июля 2024
Great location, incredible staff - so so friendly. Got collected by taxi organised by the hotel - on time and cheap! Breakfast was lovely but get down early. Room was nice, solid air con, clean, huge and comfortable bed!! Highly recommend!
Nothing - excellent!!
Nothing - excellent!!
9
Michael
Дата отзыва: 03 июля 2024
The room was one of the cleanest we stayed in during our whole trip. The accommodation itself was close to everything and only a walk away from big attractions. The staff are super friendly and will help you with any questions you may have.
Nothing
Nothing
9
Karen
Дата отзыва: 03 июля 2024
We stayed 2 nights at Golden Rooster. First night in a tiny room, not so great. Clean but no external window.
Second night in deluxe room with balcony. The room was spacious and clean but the balcony wasn’t really useful.
You couldn’t sit there. The staff were very helpful and friendly.
Breakfast was very basic compared to other Hotels we have stayed at.
Breakfast was very basic compared to other Hotels we have stayed at.
10
Phung
Дата отзыва: 03 июля 2024
L’équipe est très accueillante et toujours prête à rendre service, bon petit-déjeuner, l’hôtel est parfaitement situé dans le vieux quartier :)
10
Annika
Дата отзыва: 02 июля 2024
Good location, lovely and helpful staff, great facilities, nice rooms :)
Nothing!
Nothing!
10
Kristine
Дата отзыва: 02 июля 2024
Great place to stay helpful staff good comms
Loved it!
10
Amy
Дата отзыва: 02 июля 2024
The property is very clean and well maintained. It is in a great location. The rooms are spacious and well looked after. The staff are lovely, with great advice for where to go to find fantastic food. Beds are comfortable and our room on floor 7 was very peaceful and quiet.
In the family room there are two bathrooms but the shower of the second bathroom is like a wet room. This is not a problem for us as we just used the cubicle.
In the family room there are two bathrooms but the shower of the second bathroom is like a wet room. This is not a problem for us as we just used the cubicle.
10
İlayda
Дата отзыва: 01 июля 2024
Odalar çok temizdi ve güler yüzlü çalışanlar. Tavsiye ederim
9
Kierin
Дата отзыва: 01 июля 2024
Very friendly and helpful staff! The breakfast fruit was incredible. We had a very quick but enjoyable stay!
7
Valeriano
Дата отзыва: 30 июня 2024
Friendly staff
Photos of the room dont accurately reflect how it looks in person. The room given to us looks old and dusty. Ceiling of the toilet is too low, so if you’re tall maybe you will have a hard time
Photos of the room dont accurately reflect how it looks in person. The room given to us looks old and dusty. Ceiling of the toilet is too low, so if you’re tall maybe you will have a hard time
10
Jackson
Дата отзыва: 29 июня 2024
The receptionist staff offered me a free upgrade to the top floor room which has own access to the balcony with city view! (The lift could only reach 2nd highest floor followed by stairs to the top floor but that was okay for me) The cleanliness of the room was very good and comfortable. Breakfast downstairs was also very nice too. Walking distance to Hoan Kiem Lake.
It's located along the streets, few cars/bikes were honking at early morning.
It's located along the streets, few cars/bikes were honking at early morning.
10
Warnegym
Дата отзыва: 29 июня 2024
Staff very friendly helpful. Hotel very clean
N/a
N/a
10
Johannes
Дата отзыва: 29 июня 2024
Hyggelig atmosfære og betjening.🤙
Som på absolutt alle hoteller er det for dårlig belysning i forbindelse med speil på badet.
Som på absolutt alle hoteller er det for dårlig belysning i forbindelse med speil på badet.
10
Claire
Дата отзыва: 29 июня 2024
Personnel incroyable
Nous sommes super bien accueilli, personnel à nos petits soins avec tellement de gentillesse
Le petit déjeuner est top 😍
L hôtel est super bien placer pour découvrir Hanoï
Je recommande 10p%
Rien tout était parfait 👍
Rien tout était parfait 👍
10
Zoe
Дата отзыва: 28 июня 2024
Clean, great location, super friendly and helpful staff
10
Theresa
Дата отзыва: 28 июня 2024
We loved the location! As soon as you step out you’re in the middle of Hanoi’s old quarter. About a 10 min walk to beer street/the weekend night market.
The staff was exceptional! Anna was so lovely and made check in and everything we needed so easy. I believe the other woman that helped us a lot was Emma…I might have her name wrong. She usually worked at night but the day we checked out she was there in the morning. It was like saying goodbye to a family member! She helped us with anything we needed. I wanted to go to a spa and she took me on her motorbike to a nice place a couple of mins away. The young men were also fantastic! On our last night my daughter realized she left her bag at the last store we went to and one of the men took my husband on his motorbike to the store and picked it up. They went above and beyond !!
Anything we asked it was always “yes of course!” We needed extra copies of our visas printed for Cambodia and they printed them off for us right
away. I have stayed at much higher end properties and things were not done as quickly as they were here. The staff were always smiling and seemed genuinely happy to help you.
Breakfast was good as well. A set menu of items everyday but they tried to change some of the buffet items throughout the week.
If you’re thinking of booking this place -do it. You will not be disappointed!
10
Martine
Дата отзыва: 28 июня 2024
L'emplacement, la propriété, le petit déjeuner et la gentillesse du personnel.
Ras
Ras
9
T
Дата отзыва: 28 июня 2024
Emma and Hieu are very helpful and friendly. Very enthusiastic and always try to make us happy.
The weather in Hanoi is very hot. It would be nice and big plus if the hotel had the ice making machine.
The weather in Hanoi is very hot. It would be nice and big plus if the hotel had the ice making machine.
10
S
Дата отзыва: 27 июня 2024
M’Gloria is a great boat. The staff are excellent! We really liked Genie. She provided wonderful service and hospitality. The excursion was nice, too. Sam the tour guide has a great sense of humor and played good music.
10
Conor
Дата отзыва: 27 июня 2024
Great location (in old town and close walk to
night market, train street, etc) comfortable rooms, and amazing staff! Would highly recommend!
10
Ziska
Дата отзыва: 27 июня 2024
Die Unterkunft war sehr sauber und das Personal war super hilfsbereit. Wenn man Fragen hatte, konnten sie einem sehr gut helfen
10
Selina
Дата отзыва: 26 июня 2024
Clean and bed super comfy, lovely hotel staff very informative and friendly. The location of hotel was also perfect
Slightly warn down furniture but for the price this was amazing value for money :)
Slightly warn down furniture but for the price this was amazing value for money :)
10
Nurul
Дата отзыва: 26 июня 2024
We took the family room with balcony and the room was clean, beautiful and very comfortable. The best part for us was the breakfast though. We are Muslims, so the staff asked about dietary preferences the day we arrived and the next day for breakfast they served Muslim-friendly Vietnamese foods and they're are all so delicious! It's a very lovely gestures from them and we really appreciate the thoughts. The hotel is also walking distance to a few Halal restaurants and the mosque. So I definitely recommend this hotel, especially for Muslim travelers.
10
Harry
Дата отзыва: 26 июня 2024
The hotel was fantastic! It was very clean and provided a free room upgrade on arrival. The staff were so welcoming and ensured everything about our stay was perfect
10
Sascha
Дата отзыва: 25 июня 2024
We stayed at golden rooster hotel for 3 days and 2 nights. The staff were all very friendly and helpful. They gave us tips for our stay in Hanoi. The breakfast was very good and fresh. The room was comfortable and the bed was great, just what we needed after a long flight. From our room there was no noise, even though the hotel is in the middle of the old town. We arrived early morning and asked for early check in and they were super fast to get the room ready for us. Location is great and convenient. I highly recommend the hotel.
10
Marie-claude
Дата отзыва: 21 июня 2024
Wow! Fantastique hôtel, super propre, bien situé avec Ema qui est tellement aidante! Tout le personnel est courtois, serviable, souriant. Rapport qualité -prix imbattable. Merci Ema! En plus, vraiment bons prix pour les différentes activités et tours dans la région!
10
Thị
Дата отзыва: 20 июня 2024
nhân viên rất nhiệt tình, hỗ trợ khách tận tình
không có
không có
8
А
Дата отзыва: 19 июня 2024
Staff Anna was very helpful and friendly. Hotel is within walking distance to the night markets. Quite a number of good eateries, massage parlours and cafes near hotel. Very good value for money for the price point.
Aircon wasn't cooling at all. Room can be a bit stuffy. Soundproofing wasn't too good. Breakfast is simple but nice..however it gets repetitive after a few days. Rooms are showing signs of wear and tear.
Aircon wasn't cooling at all. Room can be a bit stuffy. Soundproofing wasn't too good. Breakfast is simple but nice..however it gets repetitive after a few days. Rooms are showing signs of wear and tear.
9
Sophia
Дата отзыва: 19 июня 2024
We throughly enjoyed our stay here. Its location is quite close to the main market and also the night market. It’s also walking distance to great food options. The rooms were modern and comfortable with plenty of space. All the staff were also lovely and breakfast was a handy addition.
10
Mei
Дата отзыва: 18 июня 2024
Great location. Friendly staff. Anna and her team are awesome. We had a great stay.
10
Ausias
Дата отзыва: 18 июня 2024
Es un hotel perfecto para viajeros, nos han ayudado mucho en todo, y han solucionado todos los problemas que hemos tenido, son muy buena gente y lo recomiendo mucho. Muchas gracias por todo
10
Rhianna
Дата отзыва: 18 июня 2024
The staff at the property were lovely and helpful. We extended by 1 extra day and were upgraded. If we had early tours and missed breakfast they would make us a packed lunch for the day.
10
Marc
Дата отзыва: 17 июня 2024
I recently stayed at the Golden Rooster Hotel in Hanoi and had an absolutely exceptional experience. From the moment I arrived, the staff was extremely accommodating, going above and beyond to ensure my comfort. Their attention to detail and warm hospitality truly stood out.
The room was immaculate and well-appointed, providing a perfect blend of comfort and luxury. Every aspect of my stay, from the delicious breakfast to the convenient location, contributed to an unforgettable visit.
Overall, the Golden Rooster Hotel exceeded my expectations in every way. I highly recommend it to anyone visiting Hanoi and look forward to returning on my next trip.
10
Kathlyne
Дата отзыва: 14 июня 2024
Amazing staff and the hotel was very nice and clean! Loved our stay!
Nothing
Nothing
10
趙
Дата отзыва: 14 июня 2024
<信任總是需要經歷考驗>
首先，一般來說，評價一家旅店，通常會是硬體如何、服務如何，而這家酒店對我來說印象最深刻的是服務人員，尤其是飯店的主管 Anna，當你在旅途中遇到狀況時，她從來不會敷衍你或是讓你自己承擔抑或是給你一點點補償打發你。
故事是這樣的
我們這次去下龍灣的兩天一夜郵輪行程就是跟飯店訂的，去的途中因為司機的下車處弄錯了加上雨天，導致我們步行前往正確地登船處時，我們鞋子全溼了，而且我們只有一雙鞋子，我們立刻透過whatsapp回報給飯店，飯店首先安撫我們的情緒並且承諾會好好的處理這件事情，飯店說:希望我們可以好好的享受這趟旅行，這件事情最後肯定會最好的處理。
這時，我回一句 :[OK!]。就結束了，但是其實我沒有抱有太多期待跟想像。
故事到此並未結束
下龍灣旅行回到飯店後，她認真的跟我們說明當時的狀況，她跟我們說司機讓我們下車的地方是幾號登船處，而我們是幾號登船處，這點連我們都不知道。接著，她跟我們說她有請人拍照、錄影確認當天雨真的是非常的大，都可以淹到小腿了。真的是非常非常的抱歉，因此，她對我們在住宿上以及費用上做了一些合理補償，這些真的讓我非常驚訝。
故事到此我以為結束了，因為得到他們的補償後，我們就上樓休息了。
當我們退房準備下午要前往機場回國時，他們告知我們願意以較低於grab的價格去搭乘前往機場的接送並且接送的是大台的休旅車，希望我們下次能夠再度蒞臨。
我想我下次還會再來，甚至如果以後有機會跟朋友合作在越南經營商務或是飯店，Anna肯定是我第一個要挖走的員工。
設施的部份
我認為最讚的部分就是有24小時的小點心台(mini bar)，這個點心台有咖啡跟茶可以選，我通常會跟櫃台要一杯冰塊，然後加入咖啡變成一杯冰咖啡，真的是超級棒的。
其次，下雨天的時候，飯店準備的是大傘，這都是一些細節，這些細節都是需要用心去經營跟注意的，在這樣的價格下有這樣的服務絕對是超所值。
餐點的部份
早餐是buffet，基本上就是中規中矩，比起更貴的飯店當然是沒那麼奢華，這裡卻勝在完整，像是河粉、蛋、西式、中式、水果都有。
地理位置的部份
我認為這裡的位置非常適中，如果離36古街、還劍湖、夜市等景點太近容易太吵，太遠又交通不便。這裡步行到景區大概都在10分鐘以內，加上你去這些景區也都限制車子通行，所以真的是很棒，我們基本上晚上要去逛夜市、喝酒就是走過去而已。
個人由衷的幾個建議
1、我不太喜歡換著飯店住，出去旅行總是會發生非常多的驚奇跟意外，這時如果有人會用心的協助你處理，你會感到非常安心，更何況價格很合理。
[備註 :我去過的幾個國家也都有自己習慣去住的飯店，如果你有需要歡迎聯繫我:ken3ken512@gmail.com。主旨請註記你是來詢問飯店的。]
2、我知道訂local tour的方式非常非常多，我總是會多方比較，但在河內，我推薦直接跟金雞酒店訂，因為發生任何事情都有人協助你處理，這種感覺真是太棒了。我多次的旅行經驗中，總是遇到商家置之不理的居多。
最後，由衷地向你推薦這家飯店，真的很棒，記得跟飯店索取地圖，這張地圖蠻好用的。祝福你 旅途順利。
若是真的要說有甚麼缺點，我認為唯一的缺點就是插座只有床頭一組、床腳一組、浴室一個。 似乎也不是甚麼缺點，因為我們帶很多3C產品，後來我們都是行動電源來充電為主。
若是真的要說有甚麼缺點，我認為唯一的缺點就是插座只有床頭一組、床腳一組、浴室一個。 似乎也不是甚麼缺點，因為我們帶很多3C產品，後來我們都是行動電源來充電為主。
8
Juanjo
Дата отзыва: 14 июня 2024
El personal, siempre dispuesto a ayudar, y la ubicación que es perfecta.
La habitaciones son correctas, pero muy básicas y no tienen ventanas.
La habitaciones son correctas, pero muy básicas y no tienen ventanas.
10
Patrick
Дата отзыва: 10 июня 2024
Staff were very friendly and made us feel very welcome after a long journey. Good facilities and A/C in the rooms
10
Joyce
Дата отзыва: 10 июня 2024
The hotel is located in the middle of the old quarter, walkable to all the sights, the employees were very friendly and accomadation. Booked a last minute foodtour Which was also great!
10
C
Дата отзыва: 09 июня 2024
great location, very close to centre. Really friendly staff and lovely clean rooms, lovely breakfast too.
10
Helena
Дата отзыва: 08 июня 2024
Fantastic location and helpful staff - they even gave us a room upgrade for free!
Everything was great
Everything was great
10
Ella
Дата отзыва: 07 июня 2024
The stand outs of this hotel are the staff and the location. The staff (shout out Anna but also others) go above and beyond. We booked a Halong Bay tour through Anna and it was exceptional. The location is very central in the Old Quarter so you can walk everywhere.
We had a unique shower that was just a tap on the wall in the toilet room. We didn’t love that aspect as everything got all wet. BUT it wouldn’t stop us staying with Golden Rooster again.
We had a unique shower that was just a tap on the wall in the toilet room. We didn’t love that aspect as everything got all wet. BUT it wouldn’t stop us staying with Golden Rooster again.
10
Alessandro
Дата отзыва: 07 июня 2024
Staff were very friendly and helpful, hotel room was very clean and location was perfect.
10
David
Дата отзыва: 07 июня 2024
Perfect staff amazing..hreay location downtown but nstill quiet
10
Isom
Дата отзыва: 07 июня 2024
Location is prime. Next to all the cafes and restaurants you want to explore. Value for the money is top tier. Staff is excellent and went out of their way to accommodate our family of 4. Emma was the best! The family room has two distinct rooms for extra privacy. We had the top floor, so the private rooftop balcony is both huge in size and value. You have to understand you're staying in Old Quarter Hanoi, not the Four Seasons and you'll be fine. Neighborhood is vibrant and busy with much to explore even into the late night hours.
10
Marieclaire
Дата отзыва: 04 июня 2024
Anna and her team were very helpful and kind! They helped with booking tours, taxis and even flights for me and my family on our travels!
Not all rooms have a window.
Not all rooms have a window.
10
May
Дата отзыва: 02 июня 2024
Great location. Very clean, friendly staff who welcomed all guests personally, offered a good deal for taxi to the airport. Also, they had an additional bin in the room! Some other hotels we stayed at only had one bin in the toilet. Good variety for breakfast buffet- noticed how they paid special attention to the food for guests who might be vegans.
Not much things to dislike but would’ve been nice if we could refill our water bottles even if we only get one complimentary water bottle a day.
Not much things to dislike but would’ve been nice if we could refill our water bottles even if we only get one complimentary water bottle a day.
10
Alba
Дата отзыва: 01 июня 2024
Está muy bien ubicado, las camas son muy amplias y cómodas y todo el personal ha sido muy amable en todo momento. Se valora especialmente el silencio de la habitación.
8
Emily
Дата отзыва: 01 июня 2024
Really good location and room was quiet from hustle and bustle of the old town. Staff were super friendly and helpful.
Only thing we were surprised about is, despite asking for a room with a window, the window was tiny so felt a bit claustrophobic at times, and we’d have liked to look out when in the room.
Only thing we were surprised about is, despite asking for a room with a window, the window was tiny so felt a bit claustrophobic at times, and we’d have liked to look out when in the room.
9
Rie
Дата отзыва: 01 июня 2024
Staff were extremely friendly and engaging. They extend themselves to assist guests. The location was so convenient as well.
10
Thomas
Дата отзыва: 31 мая 2024
Friendly and helpful staff, good food, nice and clean rooms
9
Silvia
Дата отзыва: 31 мая 2024
La ubicación y el trato recibido. Habíamos reservado la habitación económica ya que sólo pasábamos una noche y al ser muy "cozy" (el tamaño es amplio, pero los techos son bajos y no tiene ventana), nos dijeron que la podíamos ver y si no nos cuadraba, podíamos reservar otra. Fueron muy amables. La habitación estaba limpia.
9
Elisabeth
Дата отзыва: 31 мая 2024
Tolle Lage super nettes Personal gutes Frühstück
Zimmer ohne Fenster
Zimmer ohne Fenster
10
Stephen
Дата отзыва: 30 мая 2024
Property was very well located in the heart of the old quarter. Staff were friendly, breakfast was good, beds/rooms were comfortable. Would stay there again.
Bit of street noise, but nothing some good ear plugs couldn't fix. Bathrooms were a little dated, but it is the old quarter after all.
Bit of street noise, but nothing some good ear plugs couldn't fix. Bathrooms were a little dated, but it is the old quarter after all.
10
Stephen
Дата отзыва: 30 мая 2024
Second time staying at this property because it is well located, with friendly staff, and a good breakfast. Staff booked departing bus to Sapa and provided a packed breakfast as we were leaving early. Would stay here again.
Bit of street noise, but I imagine it is hard to avoid in Hanoi. Bathrooms are a little dated, but suited our needs.
Bit of street noise, but I imagine it is hard to avoid in Hanoi. Bathrooms are a little dated, but suited our needs.
10
Sandra
Дата отзыва: 29 мая 2024
Das Zimmer war toll, klimatisiert, sehr sauber mit Balkon und zwei riesigen Betten. Wir haben zwei Tage in dem tollen Hotel verbracht und würden aufjedenfall wieder kommen wenn wir wieder nach Hanoi reisen! Das Personal ist super lieb und freundlich. Auch das Frühstück war klein aber fein, es gab ein kleines kaltes Buffett aber man konnte auch warme Speisen wir Omlette direkt bestellen. Lage 10/10 Sauberkeit 10/10 Personal 10/10
Alles war super
Alles war super
8
Elisabeth
Дата отзыва: 29 мая 2024
Super nettes Personal sehr hilfsbereit und freundlich
Tolle Lage
Tolle Lage
7
Suzi
Дата отзыва: 28 мая 2024
Friendly staff and good location. They upgrade us to better room
A bit noisy
A bit noisy
10
Alicia
Дата отзыва: 27 мая 2024
Muy céntrico y personal muy amable, cama muy cómodo y desayuno rico.
9
L
Дата отзыва: 27 мая 2024
The staff were very friendly and helpful from the start till when I checked out. The room was big and comfortable and clean. The shower was nice and big and I had a great sleep.
The only thing I could fault would be the water in the shower was a bit hot and cold. But it was so hot outside I was looking for a cool off anyway!
The only thing I could fault would be the water in the shower was a bit hot and cold. But it was so hot outside I was looking for a cool off anyway!
10
Juana
Дата отзыва: 25 мая 2024
The staff is very kind and helpful. The hotel is clean.
10
Gracia
Дата отзыва: 25 мая 2024
The location was great and the staff are really friendly! Ms Emma was very accommodating ☺️
Ceiling is a bit short so you should watch out
Ceiling is a bit short so you should watch out
10
Claudia
Дата отзыва: 25 мая 2024
Questo hotel è stata un'ottima scelta.
Posizione: ad un passo dal centro storico, da train street e dal mercato notturno. Nonostante questo i doppi vetri della nostra stanza (301) hanno permesso di placare i rumori.
Pulizia: tutto perfettamente pulito, colazione buona, spazi ampi
Camera: noi vi consigliamo di prenotare la stanza 301, family room. Ampia e comoda con un terrazzino.
Gentilezza: verrai accolto con una tazza di thé e le persone alla reception saranno attente ad ogni tua necessità (dalla private car all'ombrello quando fuori piove). Se torneremo ad Hanoi alloggeremo sicuramente qui, grazie.
10
Bartha
Дата отзыва: 25 мая 2024
Super liebe Besitzer, die sich Mühe geben, dass man sich wie zu Hause fühlt.
9
Lara
Дата отзыва: 24 мая 2024
Emma war unglaublich nett und hat uns sehr sehr freundlich alles organisiert und sich um unser Wohlergehen gekümmert. Die Lage ist super, direkt in der Altstadt und trotzdem ist es ruhig genug um gut zu schlafen :)
10
A
Дата отзыва: 24 мая 2024
The staff are all helpful. A map is given, and they recommend places to eat.
10
Thomas
Дата отзыва: 24 мая 2024
The staff is super helpful and they also helped us with a super early check-in! It was a really pleasant stay and not to mention the location is super strategic as well. (P.S: the owner was super kind that she gave us a free upgrade!)
The breakfast could be improved a bit more, but I like the omellete!
The breakfast could be improved a bit more, but I like the omellete!
10
Rafael
Дата отзыва: 24 мая 2024
Anna ,the lady in charge of reception was very friendly,professional and helpful
She organised our travel through North Vietnam and we loved it !!!.
She kept in touch with us all the time as well to make sure everything was ok
Vet happy to recommend her to anyone who stays at the Golden Rooster
👍👍👍👍
9
Deborah
Дата отзыва: 23 мая 2024
Lovely friendly staff, happy to help with trips and transport. Great, comfortable hotel, would be our first stop if we return to Hanoi
10
Xuan
Дата отзыва: 21 мая 2024
Nhân viên dễ thương, vui vẻ. Bữa ăn sáng nhẹ nhàng trang trí bắt mắt
10
Gianluca
Дата отзыва: 21 мая 2024
Gentilezza dello staff! Stanza grande, pulita e super accogliente. Bagno grande con una doccia super!ottimo punto per visitare la città ed il quartiere vecchio.
10
Emma
Дата отзыва: 20 мая 2024
Can totally recommend this Hotel. The staff ist very friendly. Room was Clean an really nice! Would book again.
8
Alejandra
Дата отзыва: 20 мая 2024
The location is really convenient, staff is really friendly
The air conditioning stopped working at night, there was a loud noise during 1 night (not sure if it was from the hotel or from the street)
The air conditioning stopped working at night, there was a loud noise during 1 night (not sure if it was from the hotel or from the street)
10
S
Дата отзыва: 18 мая 2024
The staff were excellent. So helpful and kind every day. The location is so central, right in the middle of the old quarter but the rooms are still so quiet and relaxing. Our room was large, spacious and clean. But the staff have been the real highlight, they gave us so many recommendations and tips.
Nothing
Nothing
10
Adeline
Дата отзыва: 18 мая 2024
La gentillesse du personnel, leurs bons conseils et la literie
10
Aniket
Дата отзыва: 17 мая 2024
Location is amazing..all the good food places and shopping is nearby..Emma was amazing..she was concerned about what we did..what all we need to do..we loved as snacks which was there in the hotel..she immediately arranged it for us.. thankyou Emma
The breakfast was limited. Same fruits,juices were there
The breakfast was limited. Same fruits,juices were there
10
Tina
Дата отзыва: 17 мая 2024
Absolutely the best thing about this hotel is the staff. I won’t name them as EVERYONE was helpful and truly wonderful.
The room was a great size and we were delighted to have 2 bedrooms together in one suite. The bed was the most comfortable I’ve slept in a while.
The location was great - very central in the old city. The lake is an easy 10/15 min walk away.
The aircon was fantastic. We also had a fan to use. The breakfast was great for us - eggs were perfect and done especially for us.
Overall we were completely happy with choosing this hotel.
Nothing. If I was picky I would have preferred a shower cubicle in the main bathroom, but it wasn’t a problem having a wet room style.
Nothing. If I was picky I would have preferred a shower cubicle in the main bathroom, but it wasn’t a problem having a wet room style.
10
Paige
Дата отзыва: 16 мая 2024
We had 3 nights here and enjoyed our stay. Great location, close to all the attractions. Lovely and helpful staff who always said hello and made you feel very welcome. They keep you luggage safe if you leave for an overnight cruise too. Shoutout to Emma for always having a smile on her face! Clean and spacious room, even the economy rooms. They have lower ceilings, but my partner is 190cm tall and had no problems. Thank you for a lovely stay. :)
10
Irla
Дата отзыва: 16 мая 2024
Great stay at this hotel. The staff kindly upgraded our room when we arrived and we were able to check in early.
The rooms were clean and comfortable and just what we needed. We will be back.
10
Stuart
Дата отзыва: 15 мая 2024
I found all the staff to be extremely professional. They catered to all my needs. They were always friendly, this made my stay at Golden Rooster even more enjoyable.
10
Elena
Дата отзыва: 15 мая 2024
Tout était parfait, le personnel est adorable et le petit déjeuner superbe.
10
Courtnee
Дата отзыва: 15 мая 2024
The staff is extremely accommodating and helpful! We were greeted with a cold towel and tea upon check in. Rooms are clean, bed is comfy and breakfast was yummy! Would definitely recommend to anyone staying in the Old Quarter!
10
Sam
Дата отзыва: 15 мая 2024
Delicious breakfast, luxurious room and professional and polite staff!
N/A
N/A
10
Maria
Дата отзыва: 15 мая 2024
Great location and hotel for the price. Staff are great especially Anna who ensured we had a great stay. Located right in the centre of the busy old quarter.
10
Tyler
Дата отзыва: 15 мая 2024
Great location and the staff were amazing! Hotel has been refurbished nicely and the two bedroom suite (individual connecting rooms) has the most amazing and huge roof terrace! Will definitely stay again!
Nothing to report!
Nothing to report!
10
Lee
Дата отзыва: 15 мая 2024
하롱배이 가기 전 1박으로 간단하게 묵을 예정으로 예약한 곳인데 위치도 너무 좋고, 스탭분들이 너무 친절하셔서 늦은 저녁에 도착했음에도 불구하고 이것저것 신경써주셔서 좋았어요~ 하롱베이 가는 리무진 기사님과도 전날에 커뮤니케이션도 해줘서 너무 편하게 묵고 놀다갑니다! 조식도 너무 맛있어요~~
10
Eleonora
Дата отзыва: 14 мая 2024
L'hotel è meno moderno di quanto mi aspettassi dalle foto ma noi ci siamo trovati bene. Abbiamo dormito una notte in una piccola camera senza finestra e una notte in una camera familiare. Naturalmente nella seconda ci siamo trovati meglio ma anche il prezzo era molto differente. La posizione è ottima, si può raggiungere tranquillamente il centro a piedi senza alcun problema o timore. La colazione è prevalentemente salata con qualche opzione dolce (pane e marmellata e crepes alla banana) e non manca la frutta fresca. La vera forza dell'hotel però è lo staff. Sono tutti molto disponibili e molto carini ma il mio ringraziamento speciale va ad Anna che mi ha assistito con professionalità, simpatia e pazienza in varie prenotazioni e che mi ha aiutato tantissimo nella risoluzione di un grosso imprevisto che mi è capitato prima della partenza. Il suo lavoro è stato assolutamente perfetto e le sue comunicazioni veloci e precise. Grazie Anna per tutto quello che hai fatto per l'ottima riuscita del nostro viaggio!
Aggiungerei il latte, lo yogurth e qualche opzione dolce alla colazione per dare qualche opzione in piu' agli ospiti che non sono abituati alla colazione salata. Ma questo è piu' che altro un suggerimento
Aggiungerei il latte, lo yogurth e qualche opzione dolce alla colazione per dare qualche opzione in piu' agli ospiti che non sono abituati alla colazione salata. Ma questo è piu' che altro un suggerimento
7
Julie
Дата отзыва: 14 мая 2024
Friendly helpful staff. We arranged an evening food walking tour through the hotel which was excellent. They also recommended a very good restaurant. (Met) which we later found had several branches so obviously part of a chain.
Busy noisy street - but we had two quiet nights in our hotel room.
Busy noisy street - but we had two quiet nights in our hotel room.
8
Sommer
Дата отзыва: 14 мая 2024
Super friendly and helpful staff! Very comfy bed!
10
Stephanie
Дата отзыва: 14 мая 2024
The staff are exceptional - upon our arrival, Anna sat down with us and confirmed our agenda for our holiday, and gave us pointers and advice regarding touring through Hanoi. We took the Sapa package from them and we were treated so well. The staff are professional and polite. The breakfast is delicious. The room was spacious and the bed was comfortable. We’re coming back for another part of our journey and we’re looking forward to their warm welcome.
The room had no window, but having travelled widely, we know this is common enough in these large cities.
The room had no window, but having travelled widely, we know this is common enough in these large cities.
10
Ayelen
Дата отзыва: 14 мая 2024
They upgraded our room for my friends birthday. Thank you, very good service.
-
-
10
Warren
Дата отзыва: 14 мая 2024
Central location walking distance to most attractions. Great breakfast awesome staff phenomenal bathroom. First trip to Vietnam Emma made this unforgettable!! Was soooooo helpful because we went solo on this EPiC adventure !!!
Nothing
Nothing
10
Tess
Дата отзыва: 13 мая 2024
The staff really set this place apart. They were very accommodating and helpful. Rooms are comfortable and clean and the location is great.
10
Ayelen
Дата отзыва: 13 мая 2024
The staff is amazing! They treated us like at home. They received us with some fresh towels and tea.
Also we booked separately and they got in charge of keeping the same room so that we feel comfortable. Thanks a lot Emma!
Nothing! It was perfect
Nothing! It was perfect
8
Ayelen
Дата отзыва: 13 мая 2024
El personal muy amable y atentos. La ubicación es excelente. La cama muy cómoda
La habitación que estaba en el primer piso no estaba insonorizada por ende se escuchaban mucho los ruidos. De todos modos, nos dieron mucha atención al reclamo.
La habitación que estaba en el primer piso no estaba insonorizada por ende se escuchaban mucho los ruidos. De todos modos, nos dieron mucha atención al reclamo.
10
P
Дата отзыва: 11 мая 2024
Great location, friendly staff that was very helpful in booking our bus to sapa and providing suggestions around the area.
Blinds of the bathroom were still a bit see through even when it was closed. Some tea and coffee sachets already in the room would be great
Blinds of the bathroom were still a bit see through even when it was closed. Some tea and coffee sachets already in the room would be great
10
Sophie
Дата отзыва: 11 мая 2024
Breakfast was good, location perfect and Anna was our highlight
Room was a little small and no windows.
Room was a little small and no windows.
10
Emma
Дата отзыва: 11 мая 2024
The customer service in this hotel is top notch. They even accomodated us in our late check out. They also provided us a room when we checked in early.
10
C
Дата отзыва: 11 мая 2024
La struttura è molto bella e confortevole, lo staff ti aiuta in ogni tua richiesta e soddisfa ogni tua esigenza.
Soprattutto Anna, è stata molto gentile e cortese nell’aiutarci ed è molto attenta alla clientela.
La colazione è molto abbondante, è soprattutto salata e la camera molto grande e spaziosa.
La struttura è vicina al quartiere vecchio e ad altre attrazioni.
Consiglio questo alloggio se si vuole soggiornare ad Hanoi
10
Julia
Дата отзыва: 10 мая 2024
The hotel staff was kind enough to upgrade our room to accommodate our child without having to climb stairs! Thank you Emma!
10
Erin
Дата отзыва: 09 мая 2024
Excellent location, kind staff and spacious rooms
Nothing!
Nothing!
10
Erin
Дата отзыва: 09 мая 2024
Excellent location, pleasant staff and clean and spacious rooms
Nothing
Nothing
10
Lafourcade
Дата отзыва: 07 мая 2024
Établissement très chaleureux, le personnel est accueillant et à votre disposition pour toutes demandes. La chambre était très bien ainsi que le petit déjeuner. Enfin, l’emplacement était idéal pour visiter les vieux quartiers ainsi que les lieux à ne pas manquer ! Je recommande vivement
7
Tasos
Дата отзыва: 07 мая 2024
Removed room with great shower. Clean hotel.
Staff is great.
The breakfast very basic.. For sure there is a room for improvement in terms of quality and quantity, especially on western type breakfast. General area and neighborhood not the best of the Old Quarter. Mostly industrial material shops. Very few eateries and coffe shops. You have to walk little more far to find the actual vivid life of the old quarter.
The breakfast very basic.. For sure there is a room for improvement in terms of quality and quantity, especially on western type breakfast. General area and neighborhood not the best of the Old Quarter. Mostly industrial material shops. Very few eateries and coffe shops. You have to walk little more far to find the actual vivid life of the old quarter.
10
Jessie
Дата отзыва: 07 мая 2024
Location and the staf was extremely helpfull and nice!
Little bit noisy
Little bit noisy
10
Anwen
Дата отзыва: 07 мая 2024
extremely friendly team, very clean and comfortable rooms with quick wifi. breakfast was a good selection of buffet and fresh cooked.
called our bus company for us to get pick up arranged, nothing was too much. we’ve booked 2 more stays as we pass through hanoi on our travels
nothing
nothing
10
Hubert
Дата отзыва: 07 мая 2024
Nicest staff members I have ever seen, that were taking care of us every minute of our stay. Very clean room, spacious bed, clean and nice bathroom. We got our room upgraded for free. Delicious and various breakfast options, best so far in Vietnam. I’m really glad that we booked Golden Rooster Hotel, would definitely do it again.
Everything was perfect
Everything was perfect
10
Ayelen
Дата отзыва: 07 мая 2024
Everything! Since the moment they received us, how they treated us, explained every facility, the breakfast until they say goodbye to us. Emma and staff are all very lovely and helpful. We will come back for sure.
Nothing to say
Nothing to say
9
Toyokazu
Дата отзыва: 06 мая 2024
旧市街の中心にあるのでタンロン遺跡や博物館が徒歩圏内。
スタッフはとても親切で朝食も美味しい。
立地上しかたないが深夜まで車のクラクションなど いろんな音が鳴り響く。
立地上しかたないが深夜まで車のクラクションなど いろんな音が鳴り響く。
10
Stephen
Дата отзыва: 06 мая 2024
The location fantastic the room was great comfortable 👌 staff were helpful happy a 10/10
No coffee in the room
No coffee in the room
10
Debora
Дата отзыва: 04 мая 2024
Lovely hotel in a very nice location. The beds were very comfortable. Good choice on breakfast.
The best customer service we received by a mile. The staff are so friendly.
10
Chan
Дата отзыва: 04 мая 2024
1. Staff very friendly, helpful and heartwarming, they briefed us with travelling information lile where tobeat pho, banh cuon, egg coffee, and how to be careful of scammers.
2. Easy to walk to all the must visit places.
3.bed is huge and AC is cold enough to withstand the hot weather.
4. Breakfast very good can order omellete soup noodle
10
Michelle
Дата отзыва: 04 мая 2024
An older property with a lot of charm . Rooms are spotless and the breakfast has great variety. The staff here are outstanding. Anna and her team go above and beyond. Anna booked us a fabulous cruise in Halong Bay , and helped us with taxis etc to and from the airport. We also needed to book a further night’s accommodation and Anna was very obliging.
The location is great- walking distance to everything in the old quarter. Many eating and charming coffee spots nearby . We cannot speak highly enough of this little hotel which I will definitely be recommending to anyone staying in Hanoi.
Nothing
Nothing
10
Anne
Дата отзыва: 03 мая 2024
Personnel aux petits soins.
Très bon rapport qualité prix.
10
Christoph
Дата отзыва: 03 мая 2024
Super Lage, exzellenter Service (vor allem von Emma und Anna, die uns tatkräftig bei allen Planungen unterstützte). Frühstück sehr gut
8
Francesca
Дата отзыва: 03 мая 2024
Posizione
Cortesia dello staff
Colazione: molto semplice e con poca scelta, ma buona.
Colazione: molto semplice e con poca scelta, ma buona.
10
Ron
Дата отзыва: 02 мая 2024
Staff was very friendly and helpfull. Rooms are clean and nice
None
None
9
Smile
Дата отзыва: 02 мая 2024
Friendly staff
I booked 2 deluxe rooms with 2 beds for each room 3 months ago, but only informed me at the check in that one room switched to a double bed which is very small. The other room had aircon water leaking issues. After negotiating, provided me with late checkout for one room.
I booked 2 deluxe rooms with 2 beds for each room 3 months ago, but only informed me at the check in that one room switched to a double bed which is very small. The other room had aircon water leaking issues. After negotiating, provided me with late checkout for one room.
10
Kiwilou
Дата отзыва: 01 мая 2024
Friendly & helpfull staff
Clean and comfortable
Breakfast delious
Thin blind between bathroom and bedroom could see bathroom users through, was only strange to us as not used to it.
Thin blind between bathroom and bedroom could see bathroom users through, was only strange to us as not used to it.
10
Bianca
Дата отзыва: 01 мая 2024
Zentrale Lage, freundliches Personal, das einen gerne unterstützt.
Am Abreisetag gibt es auch nach dem Check Out noch die Möglichkeit zu duschen
10
Laith
Дата отзыва: 30 апреля 2024
Emma made our stay super comfortable and super great
Rooms are super clean and extra comfortable
Would definitely come back again
Nothing actually
Nothing actually
10
Chinae
Дата отзыва: 30 апреля 2024
スタッフの皆さんがとても優しく、とても気軽に声をかけることができて過ごしやすかったです。お部屋もとても綺麗で快適な滞在ができました。
またハノイ旧市街や、ハノイ大教会などに近いエリアにあるので、旅行もしやすかったです。
5
C
Дата отзыва: 30 апреля 2024
The staff are helpful and accommodating
The room is very small
The room is very small
10
Elina
Дата отзыва: 29 апреля 2024
Super freundliches Personal, außergewöhnlich herzlich und entgegenkommend! Das Zimmer bietet alles, was man braucht und die Lage ist großartig. Definitiv zu empfehlen!
10
Diana
Дата отзыва: 29 апреля 2024
The staff were very helpful and friendly!
Nothing. It was great. Good location, staff made it very easy!
Nothing. It was great. Good location, staff made it very easy!
10
C
Дата отзыва: 29 апреля 2024
Staff was amazing and went out of their way to welcome and help us book trips and buses - thank you to Anna for your wonderful help! Room was small but comfortable with good AC, we loved the location for exploring the old town and it was easy to get a grab to further locations. Thank you again for a wonderful stay!!
10
J
Дата отзыва: 29 апреля 2024
Es war super dass wir nach dem Checkout noch Duschen konnten und dann weiterfahren konnten. Alle Mitarbeiter sind super nett.
10
Lisa
Дата отзыва: 28 апреля 2024
Mooi hotel op een fijne plek! Aardig personeel die je graag willen helpen.
8
Danvarsh
Дата отзыва: 28 апреля 2024
The owner was very welcoming and booked us a last minute Halong bay cruise for the next day for very cheap price in a 5 star cruise during high season.
We stayed in two types of rooms. But Economy room was much better and spacier than superior double room
We stayed in two types of rooms. But Economy room was much better and spacier than superior double room
10
Duval
Дата отзыва: 28 апреля 2024
The location was perfect and the staff very homy. Bedrooms were clean and beds comfortable.
Air conditioning in the big room was not cold enough and the fridge turned off when leave the room
Air conditioning in the big room was not cold enough and the fridge turned off when leave the room
10
Gwendolijn
Дата отзыва: 27 апреля 2024
The service provided by the hotel staff
Nothing
Nothing
7
Charlotte
Дата отзыва: 26 апреля 2024
Location good, bed was comfortable. Helpful staff.
Would of been nice to have options of pastries for breakfast and fruit juices. Room felt cramped due to low ceiling. But bed was comfortable
Would of been nice to have options of pastries for breakfast and fruit juices. Room felt cramped due to low ceiling. But bed was comfortable
10
Ella
Дата отзыва: 26 апреля 2024
Lovely and friendly staff! Clean and modern and lovely breakfast!
9
Charlotte
Дата отзыва: 25 апреля 2024
The hotel was good and clean! enjoyed our stay and would thoroughly recommend
9
Alberto
Дата отзыва: 25 апреля 2024
From the very first time you've got the feeling you're in a safe place. Especially when you're starting your travel around Vietnam and the first touch needs to be completely positive. They
They helped us a lot before check-in with maps, valuable information and sim cards (even tough you can get them in each corner). Breakfast was not of the widest selection, but good quality and as we both expected. Even they provided us a box for taking away before our trip to Sapa at 6 am (without asking...). Emma one of the leader was awesome, she was there for anything. They have got really helpful laundry service, you get your clothes in the same evening.
If you are unlucky und have noisy neighbours, you will hear everything. Last days there was a kid in the near room shouting the whole time from the evening till the morning (but in most cases education of adults is more valuable than facilities). Bed was a bit short, especially if you are over 1.80m. Our small disappointment was a tour to Ninh Bình reserved by them, the tour operator did not perform it as smooth as expected.
If you are unlucky und have noisy neighbours, you will hear everything. Last days there was a kid in the near room shouting the whole time from the evening till the morning (but in most cases education of adults is more valuable than facilities). Bed was a bit short, especially if you are over 1.80m. Our small disappointment was a tour to Ninh Bình reserved by them, the tour operator did not perform it as smooth as expected.
8
Amy
Дата отзыва: 25 апреля 2024
Staff where lovely and very helpful. Yummy breakfast
10
Valeria
Дата отзыва: 24 апреля 2024
La gentilezza e l'accoglienza da parte di tutto lo staff, la pulizia della camera e la posizione.
9
Marie
Дата отзыва: 24 апреля 2024
La situation géographique de l'établissement, le déjeuner copieux et personnel disponible. Chambre spacieuse et calme
la vue de nos fenêtres de chambre, pas de vrai coin salon pour se détendre
la vue de nos fenêtres de chambre, pas de vrai coin salon pour se détendre
10
Zahrabialam
Дата отзыва: 24 апреля 2024
Kind, caring and informative staff. They are always there for you. they halped us with our tours and transportation.
Location is great! you are 10 min walking distance from train street, st Joseph cathedral, Women's museum, beer street and more....
10
Amol
Дата отзыва: 24 апреля 2024
Lovely experience. The staff was very friendly and helpful. Accomodation was spacious and the food was delicious.
10
Hien
Дата отзыва: 24 апреля 2024
room is clean, adequate to my needs
Nothing to say bad about the place!
Nothing to say bad about the place!
8
Dannielle
Дата отзыва: 23 апреля 2024
Excellent staff. Could not have been more helpful and friendly.
10
Tara
Дата отзыва: 22 апреля 2024
The staff here go over and beyond. We very much appreciated their concern and friendliness!
The breakfast was terrific!!!
10
Audree
Дата отзыва: 22 апреля 2024
The staff were awesome! Anna and her team are very welcoming and helpful. They made our trip as smooth as possible. They even recommend where we can eat and buy souvenirs for a good price. So kudos to them! I really enjoyed my stay.
Even if we got the room without windows, it was still great and had a very reasonable price! The only bad side is that the room had alow ceiling because it’s in the mezzanine floor but it’s not a deal breaker for our group since we are Filipino and we’re not really tall. 😂 The rooms are super spacious anyway, so it’s really good value for money.
None! If I go back to Hanoi soon, I will definitely book with Golden Rooster again.
None! If I go back to Hanoi soon, I will definitely book with Golden Rooster again.
10
Vinesh
Дата отзыва: 21 апреля 2024
Staff are amazing, clean room, great AC, good food
Can't say.
Can't say.
10
Helena
Дата отзыва: 21 апреля 2024
Todo, el personal es excelente, especialmente Emma.
Todo perfecto.
Todo perfecto.
8
Kam
Дата отзыва: 21 апреля 2024
Staff was nicer. Staff turned one king bed into two double bed when they didn't have a double bed room for us. It's nice, it's basic, it has what you need. Boss lady is very amazing. I don't usually write reviews, but I'm writing this one because of her. Stay here for her hospitality.
Room is small but if you plan to find a hotel in an old building in Vietnam, just remember they just renovated the building into a hotel. If you want big room, search 'luxury hotel' on Trip Advisor and they will show you the standalone hotels which was usually way bigger and obviously cost a lot more. If someone is reading this, we stayed at Melia Hanoi for the rest of the trip and it was fantastic!
Room is small but if you plan to find a hotel in an old building in Vietnam, just remember they just renovated the building into a hotel. If you want big room, search 'luxury hotel' on Trip Advisor and they will show you the standalone hotels which was usually way bigger and obviously cost a lot more. If someone is reading this, we stayed at Melia Hanoi for the rest of the trip and it was fantastic!
8
Lucy
Дата отзыва: 21 апреля 2024
Nice relaxed hotel, beds are huge and really comfy! Staff very helpful.
A little smaller than expected, internal rooms have no windows so maybe lacks a bit of character but fine if you just want a clean and quiet place to sleep!
A little smaller than expected, internal rooms have no windows so maybe lacks a bit of character but fine if you just want a clean and quiet place to sleep!
9
Dian
Дата отзыва: 20 апреля 2024
The decor is French-like, and the facility is good. We used their bathroom since we came very early in the morning. Their staff is also stayed up all night to ensure we can enter the hotel at 5AM in the morning. Really appreciate that.
The breakfast is simple but sufficient. Their receptionist are friendly and ensured we’re comfortable.
Price wise, to get the room with the proper window to the external road is pretty steep. The one that we got is okay as long as you are not claustrophobic.
Price wise, to get the room with the proper window to the external road is pretty steep. The one that we got is okay as long as you are not claustrophobic.
10
Brian
Дата отзыва: 19 апреля 2024
Great location. Warm and friendly welcome. Staff goes out of their way to help.
10
Ludivinebooking
Дата отзыва: 19 апреля 2024
Nous avons eu la possibilité de laisser nos sacs au checking et checkout, ce qui nous a permis de nous balader tranquillement à Hanoï. Propreté de l'hôtel. Bon petit déjeuner.
RAS
RAS
10
Mukund
Дата отзыва: 19 апреля 2024
The best hotel in Ha Noi, the tour is very good 😊 the staff is amazing 🤩 Emma and Linda is the best.they were very helpful in booking my day tour to halong bay and ninh binh at the best prices .and tranfer to airport .
They give me a room to rest for four hours complimentary since my flight was at 3am .
They give me a room to rest for four hours complimentary since my flight was at 3am .
10
Marcela
Дата отзыва: 18 апреля 2024
Very friendly and helpful staff. They upgrated our reserved room for a bigger one for free.Excellent location, coffee and refreshments available all day, the possibility to store luggage and the possibility of showering with a towel before leaving to the airport. They also provided free delivery to the massage salon with good price. They do also trips and taxi for resonable price - same as on Grab. I highly recommend.
10
Andre
Дата отзыва: 18 апреля 2024
Das Hotel liegt günstig direkt in der Altstadt. Der See und das Wasserpuppen Theater sind zu Fuß gut erreichbar. Anna an der Rezeption ist super nett und hilft bei jeder Frage weiter. Wir durften sogar früher ins Zimmer und haben ein kostenloses Upgrade bekommen. Das Bett war sehr bequem, das Zimmer groß und sauber. Emma war sehr freundlich und hat sich beim Frühstück um alles gekümmert.
10
Georgia
Дата отзыва: 17 апреля 2024
Very clean , comfortable .
Excellent staff
Everything excellent
Everything excellent
10
Diemha
Дата отзыва: 17 апреля 2024
Nice and spacious room size. Very comfortable. Guest service was excellent.
Need more hangers and closet space.
Need more hangers and closet space.
10
Karen
Дата отзыва: 16 апреля 2024
Very friendly staff and always helping with so much genuine kindness. Great location - close to all the sights. Very safe area with tons of coffee shops and restaurants
10
Ruchira
Дата отзыва: 16 апреля 2024
Everything. What a gem this Golden Rooster Hotel is!! Amazing staff, fabulous breakfast, clean as a whistle!!
Nothing
Nothing
10
Seifert
Дата отзыва: 15 апреля 2024
Personal außergewöhnlich gut und nett, auch noch nachträglich bei Organisation von Transfers!!
10
Inyong
Дата отзыва: 15 апреля 2024
가족과 함께 하노이를 여행하는 중에 호텔을 이용했습니다. 위치가 좋습니다. 무엇보다도 직원들이 친절히 대해줘서 마음이 편안했습니다.
작은방에 에어컨이 조금 약합니다.
작은방에 에어컨이 조금 약합니다.
10
Charlotte
Дата отзыва: 15 апреля 2024
Amazing value for money. The staff were so friendly and helpful
Breakfast was a little small
Breakfast was a little small
8
Joshua
Дата отзыва: 15 апреля 2024
Staff were really helpful throughout our stay. Rooms were clean and tidy. Location was excellent (centred 5min walk from old town).
Nothing to dislike about the property. Similarly priced hotels in Hanoi had better facilities and breakfasts while we were there.
Nothing to dislike about the property. Similarly priced hotels in Hanoi had better facilities and breakfasts while we were there.
9
Johan
Дата отзыва: 15 апреля 2024
Placeringen var god og de ansatte var rigtig søde.
Den ene hjalp os med ture og gav os gode råd til vores videre rejse.
10
Anna
Дата отзыва: 14 апреля 2024
Schöne Lobby, sehr schöne Zimmer mit kleinem Balkon! Das Personal ist sehr sehr freundlich und sehr bemüht alle Wünsche zu erfüllen! Frühstück ist ebenfalls sehr gut! In der Lobby gibt es den ganzen Tag Kaffee und Tee, sowie Snacks kostenfrei! Wir hatten zudem einen sehr netten Empfang mit Tee, Wasser und frischen kalten Waschlappen!
Da gab es wirklich nichts!
Da gab es wirklich nichts!
10
Nguyen
Дата отзыва: 13 апреля 2024
Very good location in the center of Hanoi. Many places to eat and shop in walking distance. The staff are very friendly and accommodating. Highly recommended.
7
Yi
Дата отзыва: 12 апреля 2024
早餐是自助式，東西不多，但可以另外點歐姆蛋等等！
服務人員非常熱情，也有提供許多資訊給我們，例如餐廳、附近的地圖。
飯店的門面非常小（但好像在越南都是這樣）所以一不小心會錯過，但位置在老城區旁邊，算安靜，對街就有便利商店，很方便。
預約了兩個房間，但選項上沒有特別註明「無窗房」，所以一進入房間發現沒有窗戶時，有點驚訝。 非常潮濕，然後因為沒有窗戶的關係，也比較不舒適。 現場有電梯，外面走動的聲音可以聽到。
預約了兩個房間，但選項上沒有特別註明「無窗房」，所以一進入房間發現沒有窗戶時，有點驚訝。 非常潮濕，然後因為沒有窗戶的關係，也比較不舒適。 現場有電梯，外面走動的聲音可以聽到。
10
Khanh
Дата отзыва: 11 апреля 2024
The hospitality was top rated, with extra attention to our comfort and planning for transportation. We did not use the hotels services for excursions, in the future I will. Great location in old quarter. The family room was very spacious for two people.
10
Snbti
Дата отзыва: 11 апреля 2024
Anna and the staff of the Golden Rooster Team has been very kind and we had a fantastic stay. We recommended 100% Golden Rooster Hotel for families and you will love it.
10
Daniele
Дата отзыва: 10 апреля 2024
Lo staff davvero gentile e disponibile colazione molto buona
Stanze poco insonorizzate
Stanze poco insonorizzate
10
Alma
Дата отзыва: 10 апреля 2024
The staff is super nice and helpful, the hotel is very good and with good location
N/a
N/a
10
Chantelle
Дата отзыва: 09 апреля 2024
The mattress was the most comfortable one we'd slept on in vietnam . The staff spoke good English and were very professional but friendly too . The breakfast was absolutely delicious, offering continental style but also lots of fresh fruits and hot vietnamese style breakfast including pho, spring rolls , salads ,sweet breads ,French toast, delicious coffee and green tea . The location was fantastic, 5 to 10 minutes walk to the lake . Loads of cute quirky coffee shops . Absolutely loved this place . We only had the budget room but were super happy with the cleanliness , no damp or mouldy smell at all . The shower had great pressure too.
The only thing I would suggest would be to possibly add a block out blind to the inside of the room door as it's frosted glass but it still let's light into the room at night . But it's a small thing and really didn't bother us . We slept soundly
The only thing I would suggest would be to possibly add a block out blind to the inside of the room door as it's frosted glass but it still let's light into the room at night . But it's a small thing and really didn't bother us . We slept soundly
10
Joaquin
Дата отзыва: 09 апреля 2024
El personal muy amable y las instalaciones muy cómodas.
Nada
Nada
10
Conrad
Дата отзыва: 09 апреля 2024
Everything about this hotel is amazing, the staff, the location, cannot fault our stay here atall.
9
Béatrice
Дата отзыва: 09 апреля 2024
L'emplacement et le petit déjeuner varié.
Personnel attentionné.
10
Julia
Дата отзыва: 08 апреля 2024
Excellent value hotel. Incredibly friendly, helpful staff. Room exactly as advertised and meticulously clean. Nice breakfast
10
Charlotte
Дата отзыва: 07 апреля 2024
The staff was so nice and the room was beautiful and comfortable. Definitely would book again when I am back in Hanoi.
Nothing!
Nothing!
10
Lana
Дата отзыва: 06 апреля 2024
Great location, super friendly staff!
Would be better if there were a few more options at breakfast
Would be better if there were a few more options at breakfast
10
Jessica
Дата отзыва: 06 апреля 2024
great staff!
the water bottles in the room were like 300ml, have to pay to get more water. But they have free coffee and snacks in the lobby!
the water bottles in the room were like 300ml, have to pay to get more water. But they have free coffee and snacks in the lobby!
7
South
Дата отзыва: 06 апреля 2024
It was a cozy place in the heart of the shopping district. Staff very helpful. They changed money for us and helped us book tours. Beds were extremely comfortable. They stored luggage for 2 nights. They booked us a cab on grab , via there app.
The bathroom, has a shower with no cubicle, so once u shower, the entire room is wet.....bath basis and toilet become hard to use.
The bathroom, has a shower with no cubicle, so once u shower, the entire room is wet.....bath basis and toilet become hard to use.
10
Daria
Дата отзыва: 06 апреля 2024
Ein tolles kleines Hotel direkt in der City von Hanoi. Alle Sehenswürdigkeiten und der größte Nachtmarkt sind zu Fuß in 10 Minuten erreichbar.
Sehr nette Inhaber, die gut englisch sprechen. Man erhält eine Stadtkarte mit vielen guten Tipps.
Das Frühstück ist auch sehr gut!
Die Zimmer sind hellhörig, hat uns aber nicht groß gestört
Die Zimmer sind hellhörig, hat uns aber nicht groß gestört
10
Nina
Дата отзыва: 05 апреля 2024
Lage und Personal
Bei den Zimmern zur Straße hört man das Hupen und den Verkehr. Wen das stört, sollte nach einem Zimmer fragen, das nicht zur Straße zeigt.
Bei den Zimmern zur Straße hört man das Hupen und den Verkehr. Wen das stört, sollte nach einem Zimmer fragen, das nicht zur Straße zeigt.
7
Jessica
Дата отзыва: 05 апреля 2024
The property was in a good location and the staff were very friendly and welcoming. It was clean and not too outdated. We only stayed for 1 night after our Ha Long Bay cruise and left for the airport the next day so it was perfect for that.
Our room was on the very top floor which the elevator didn’t even go to so had to get our backpacks up down the narrow stairs. Also it was a bit stuffy being on the top floor and a little noisy.
Our room was on the very top floor which the elevator didn’t even go to so had to get our backpacks up down the narrow stairs. Also it was a bit stuffy being on the top floor and a little noisy.
9
Michael
Дата отзыва: 05 апреля 2024
Friendly staff, nice room, small but comprehensive and tasty breakfast offer.
Luckily, we had the room with windows, but the street was a bit loud. Nevertheless, excellent!
Luckily, we had the room with windows, but the street was a bit loud. Nevertheless, excellent!
10
Hannah
Дата отзыва: 04 апреля 2024
Emma and the staff were so accommodating. I can't thank them enough for all they did to help me during my stay! I booked very last minute and arrived late - they organised car pick up from the airport, I received a hug from Emma on arrival (which after an atrocious experience with VietJet, I very much needed) and she also gave me one of her own snacks as nothing else was open at that time. The bed was super comfy, the breakfast enjoyable but above all, the staff make this place worth staying.
10
Megan
Дата отзыва: 04 апреля 2024
Staff was very helpful and accommodating. Anna helped us store our bags and made sure we had everything we needed. Very happy with the stay.
10
Ella
Дата отзыва: 04 апреля 2024
The staff here is so kind and always want to help, very clean rooms and bathroom and it was a great hotel for landing in Hanoi, definitely recommended ❤️
10
Ewelina
Дата отзыва: 04 апреля 2024
It was our first stop during trip around north Vietnam. I can truely say that this hotel had the best breakfast among all places in which we stayed. Also staff was very nice and always helpful. We chose economy room, so there was low ceiling and no window, but I can say that standard was adequate to price.
10
Caroline
Дата отзыва: 04 апреля 2024
Pænt og rent. Meget serviceminded personale. Rigtig god placering. Kan helt klart anbefales!
8
Allison
Дата отзыва: 03 апреля 2024
The staff was really nice especially Emma. They were helpful.
We weren't able to get our own keys. Forced review at the end of the stay.
We weren't able to get our own keys. Forced review at the end of the stay.
10
Richard
Дата отзыва: 02 апреля 2024
Amazing hotel, great location. Staff were so friendly and helpful. Great rooms. Our best hotel in Vietnam by far!
10
Yuri
Дата отзыва: 02 апреля 2024
とても綺麗なホテルで、フレンドリーなスタッフ、無料のコーヒーやスナック等、サービスが充実していました。交通量の多い通りに面していましたが、私の部屋には騒音は聞こえませんでした。朝食の内容も充実しています。ビュッフェに加えて、アラカルトのオムレツやフォー等があります。
特にありません
特にありません
10
Matt
Дата отзыва: 01 апреля 2024
The location in Hanoi's old quarters is perfect, a 5 minute walk to Train St, Beer St with plenty of great little cafes about,, Turtle lake and the Church are a little further away although an easy walk.
The staff were sensational, they could not help us enough and were one of the many highlights of our stay. The rooms are very clean and are a typical Hanoi styled layout and were very clean with great beds.
10
Mariem
Дата отзыва: 01 апреля 2024
Clean hotel, bed was comfortable. Staff was very helpful and offered lots of recommendations. Huge bathroom.
10
Susanna
Дата отзыва: 31 марта 2024
The bed was really comfortable, the breakfast was good too and everyone was really helpful!
Nothing
Nothing
10
Liam
Дата отзыва: 30 марта 2024
Wir hatten ein sehr ruhiges Zimmer mit einem kleinen Fenster. Die Betten waren äußerst gemütlich, anders als in vielen anderen Hotels in Vietnam. Das Hotelpersonal war zu jederzeit freundlich und sehr zuvorkommend.
10
Jane
Дата отзыва: 30 марта 2024
Our time here was exceptional. The staff went above and beyond with everything they did to make us feel welcomed and make our stay extra special. We especially appreciated the honeymoon flowers, it was a lovely surprise! We couldn’t fault our time here. Thanks so much
Nothing
Nothing
10
Nina
Дата отзыва: 29 марта 2024
Emma empfing uns herzlich und erklärte uns alles Nötige. Es gab einen sehr leckeres Empfangsgetränk und auch Snacks wurden in der Lobby kostenfrei angeboten. Auch beim Tragen unseres Gepäcks wurde uns geholfen. Unser Zimmer befand sich im 5. Stock - schön eingerichtet, mit allem, was nötig ist. Das Bett war laut meines Freundes das bequemste, was wir bislang in Vietnam hatten. Auch ich fand es super gemütlich! Das Frühstück gab es morgens schon ab 6:30 Uhr - perfekt, da wir früh auschecken mussten. Das Essen war schön dekoriert und äußerst lecker! Wenn man wollte, hätte man sich Omelettes, pancakes etc Frisch zubereiten lassen können. Wir hatten dafür jedoch leider keine Zeit. Emma erkundigte sich stets nach unserem befinden und hatte auch beim Frühstück noch viele Informationen auf Lager, die wir gebrauchen konnten. Als wir ihr sagten, dass wir bald den Ha Giang Loop fahren wollen, packte sie und sogar noch zwei Rollen Toilettenpapier sowie zwei Wasserflaschen ein und gab sie uns mit auf den Weg. (Toilettenpapier sollte man dort wohl mit sich führen, sagte sie) Nicht zu vergessen ist das Hotel sehr gut gelegen (im old quarter). Ein paar Meter weiter befindet sich ein super Ban mi Lokal, in welchem das chicken Ban Mi nur zu empfehlen ist! Alles in allem ein sehr gut geführtes Hotel. Emma ist stets bemüht es jedem Gast so angenehm wie möglich während seines Aufenthalts zu gestalten. Eine außergewöhnliche Gastfreundschaft! Wir werden wiederkommen!
/
/
10
Ruppal
Дата отзыва: 29 марта 2024
Extremely considerate staff. Always anticipated my needs ahead of time. And very kind!
10
Amy
Дата отзыва: 29 марта 2024
Small, charming hotel in a great location. Spacious, clean room with hot water. Nice breakfast and complimentary snacks throughout the day. Fabulous staff. Very helpful, friendly, and accommodating.
Nothing. Would definitely stay here again.
Nothing. Would definitely stay here again.
9
Jason
Дата отзыва: 27 марта 2024
The staff for amazing how much they tried to accommodate. We had a difficult travel situation with my daughter was not feeling well and they did everything that they possibly could to make sure we were well cared for. We hope to visit again and she is healthy and truly enjoy to the fullest!
9
Cynthia
Дата отзыва: 27 марта 2024
Very comfortable stay, clean and staff was very helpful
10
Miguel
Дата отзыва: 26 марта 2024
Buen Hotel, y buen desayuno. Ubicación bastante buena. Personal muy amable y servicial,te explican todo muy bien y te dan una guía personalizada.
10
Andrea
Дата отзыва: 26 марта 2024
Anna and team was so helpful in assisting us and made us feel so welcome. She gave us recommendations for tours and map with sites were helpful.
Location was perfect and we could walk to most of the attractions. Taxi organised via hotel was also very good to and from airport.
Breakfast was also a good selection.
Bed was nice! Had room with internal window which worked well to get away from the noise.
10
Angelika
Дата отзыва: 24 марта 2024
Sehr schönes Hotel und extrem freundliches Personal.
Gerne wieder!
9
Tessb
Дата отзыва: 24 марта 2024
Le personnel est très accueillant et serviable. Ils nous ont aidé à reserver le train de nuit. Les lits sont confortables et tout est propre. Le petit dejeuner est bon et il y a la possibilité de commander certains plats (c'est compris dans le prix)
Un peu bruyant à cause de la fenetre qui donne sur le "couloir" ou il y a la cuisine. Peu d'intimité dans la salle de bain, le mur séparant de la chambre étant une baie vitrée Séche cheveux pas très puissant
Un peu bruyant à cause de la fenetre qui donne sur le "couloir" ou il y a la cuisine. Peu d'intimité dans la salle de bain, le mur séparant de la chambre étant une baie vitrée Séche cheveux pas très puissant
10
Andreas
Дата отзыва: 24 марта 2024
Great location. Very clean. Great rooms. Very friendly and helpful staff - best we’ve had all trip.
Could improve on their breakfast but it’s pretty decent.
Could improve on their breakfast but it’s pretty decent.
10
Dominique
Дата отзыва: 23 марта 2024
The staff were amazing very helpful
Size of rooms
Size of rooms
10
Ben
Дата отзыва: 22 марта 2024
The amenities were excellent and Anna was extremely helpful.
8
Lynn
Дата отзыва: 22 марта 2024
Good location and comfortable bed. The room only had a small window to a courtyard but the high ceilings helped to make the room not feel too closed in.
10
Juan
Дата отзыва: 22 марта 2024
La atención del personal del hotel fue exquisita. Boda recibieron viviendo nuestras maletas en la calle unos dieron un hotel. Después, nos ofrecieron una habitación superior a la que teníamos, la suite, sin ningún coste adicional. Estuvieron muy atentos en todo momento para ayudarnos, también a la hora de dejar el hotel y pedirnos un taxi al aeropuerto. Las instalaciones se ven muy bien en contraste con el resto de la ciudad, limpias y nuevas.
10
Lucia
Дата отзыва: 21 марта 2024
Das Personal ist unglaublich freundlich, hilfsbereit und zuvorkommend! Frühstück war sehr gut! Angebot von Flughafenshuttle und tolles Zimmer-Upgrade! Vielen Dank!
-
-
10
M
Дата отзыва: 21 марта 2024
Staff were so helpful and kind. Lovely breakfast and lovely room with very comfortable bed.
Unfortunately we couldn’t seem to get hot water in the shower but this was the only issue and I’m guessing this will be sorted because we did mention it in checking out.
Unfortunately we couldn’t seem to get hot water in the shower but this was the only issue and I’m guessing this will be sorted because we did mention it in checking out.
10
Camille
Дата отзыва: 21 марта 2024
The staff here are absolutely beautiful! They went above and beyond from the minute you step in the door. They make sure you feel at home and are ready for any requests. Breakfast has a decent selection of ready to go options plus a Al a carte menu of eggs different ways + crepes + soups. The rooms are cleaned promptly and are spacious enough for a couple. Location is great! No more than 10 minute walk to basically everything you would want in old quarter!
10
Djena
Дата отзыва: 20 марта 2024
Emma est géniale , elle assure, elle est très serviable.
Elle saura vous aider pour n'importe quoi , l'hotel est très bien situé , elle vous fournira le nécessaire pour voyager à Hanoi ( son guide personnel gratuit est très explicite , les adresses sont bonnes )
La chambre est bien , petit bémol certaines n'ont pas beaucoup de lumière extérieure, mais elles sont propres et fonctionnelles.
Rien
Rien
8
Mathilde
Дата отзыва: 18 марта 2024
Personnel très accueillant et emplacement idéal dans la vieille ville.
La salle de bain n'était pas en très bon état et le style un peu vieillot.
La salle de bain n'était pas en très bon état et le style un peu vieillot.
10
Lisa
Дата отзыва: 18 марта 2024
We had a great stay the Golden Rooster Hotel during our time im Hanoi. It’s very central and we received great recommendations from the staff when we arrived - everything we tried was worth it! The breakfast was delicious and the staff super helpful - helped us book a bus to Sapa and provided us with a SIM card. We would always come back!
10
Laura
Дата отзыва: 17 марта 2024
Heerlijke bedden! Super goed ontvangen door de lieve gastvrouw en heer. Ligt mooi centraal in Hanoi! Super hotel
10
Margaretha
Дата отзыва: 16 марта 2024
Die Lage ist besonders hervorzuheben. Das Personal war sehr zuvorkommend und hilfsbereit.
Lediglich die Steckdosen waren recht locker, sodass die Elektrogeräte nicht geladen werden konnten, ohne zu improvisieren. :)
Lediglich die Steckdosen waren recht locker, sodass die Elektrogeräte nicht geladen werden konnten, ohne zu improvisieren. :)
9
Nigel
Дата отзыва: 16 марта 2024
Great location in the Old Quarer, with the most welcoming and helpful staff ever.
10
Jérémie
Дата отзыва: 16 марта 2024
Bon emplacement, bon petit déjeuner et personnel très professionnel et gentil.
10
Bruce
Дата отзыва: 15 марта 2024
Central location and a well laid out space. Staff was super helpful.
10
Alexandra
Дата отзыва: 14 марта 2024
Lovely hotel and staff. In the north of the old quarter so quieter which is good. Am staying at another hotel now close to St Joseph’s and am wishing I was back at the Golden Rooster!
10
Guillermo
Дата отзыва: 13 марта 2024
Gente muy amable. Dispuestos a ayudar. Todo muy limpio y prolijo. Muy bien ubicado
Nada
Nada
7
Luca
Дата отзыва: 13 марта 2024
La posizione, la disponibilità dello staff, il prezzo della camera
Colazione molto limitata, camere piccole e pulizia migliorabile
Colazione molto limitata, camere piccole e pulizia migliorabile
9
Beata
Дата отзыва: 13 марта 2024
La disponibilité, l'accueil, bienveillance et efficacité de l'équipe. Ils sont juste excellents et sympathiques, aux petits soins. L'hôtel est très bien placé dans la Vieille Ville. La chambre que nous avons choisi était grande et bien équipée. Le lit était juste énorme. Le ménage fait tous les jours.
Le petit déjeuner très bien et sans gaspillage. BRAVO ET MERCI.
Rien à signaler.
Rien à signaler.
10
Conrad
Дата отзыва: 12 марта 2024
Everything about this hotel was perfect ! Nothing was to much trouble, we stayed first in a family room and then in a double with no window, this was a little cramped but for £30 for 2 with breakfast you cannot complain, this hotel is more than 3 stars ! Perfect for seeing Hanoi 😍
10
Kerman
Дата отзыва: 12 марта 2024
The Golden Rooster deserves the GOLD!!! Ms. Anna was soooooo warm and welcoming. We just lived the small but quaint and comfy room. It was very comfortable and had just about everything that we could have expected. The location is just purrrrrfect and walkable to the markets.. Fortunately we were there on a Sunday and so we were advised to visit the night market. This was a wonderful experience.
The breakfast was adequately scrumptious and we thoroughly enjoyed it. An absolute value for money place.
Thank you verrrrrry much Anna for your hospitality!!! Keep it up team Golden Rooster.. Hope to be back some day 😀🙏😍
Nothing.. Everything was greeat!
Nothing.. Everything was greeat!
8
Rebeca
Дата отзыва: 12 марта 2024
El personal muy amable y la localización es estupenda
10
Bobbi
Дата отзыва: 11 марта 2024
Conveniently located, staff were very friendly and helpful and breakfast was delicious!
Nothing
Nothing
10
Subhajit
Дата отзыва: 11 марта 2024
The hotel, location, staff and their hospitality. I have travelled with my family, our stay was great. , I especially want to mention two names Anna and Emma, there are others also. But, we have our most interaction with them. They are very supportive and helpful. They always have a smile on their face. We would love to stay there again.
Nothing.
Nothing.
10
Giancarlo
Дата отзыва: 11 марта 2024
Posizione, accoglienza, colazione e camera
Nulla
Nulla
10
Yuka
Дата отзыва: 11 марта 2024
ロビーも綺麗で、部屋に入った瞬間とてもいい香りがして、素敵な空間でした。
立地的に仕方ないが、窓が無かったくらいです。
立地的に仕方ないが、窓が無かったくらいです。
10
Tiziana
Дата отзыва: 11 марта 2024
Excellent location, clean and the staff was super nice and helpful. Emma helped us organizing all the excursions around Hanoi and made our stay very comfortable
10
Seongbong
Дата отзыва: 10 марта 2024
위치가 일단 좋습니다.. 매니저분들도 많이 많이 친절하시고요,,
특히 첸이라는 여성매니저분이 아주 친절합니다.
욕실이 조금 작네요,,ㅜㅜ
욕실이 조금 작네요,,ㅜㅜ
8
Ludovica
Дата отзыва: 10 марта 2024
L'accoglienza è stata eccezionale, ci hanno aiutato con qualsiasi problema.
Ci hanno anticipato il check in, ci hanno aiutato con gli spostamenti.
E la camera è piccola ma carina.
Purtroppo Hanoi è una città molto caotica e dalla stanza si sentono i rumori della città.
Purtroppo Hanoi è una città molto caotica e dalla stanza si sentono i rumori della città.
10
Anita
Дата отзыва: 09 марта 2024
The staff were very helpful from the time we got in. They very kindly allowed us to check in early and were always cheerful and ready to help. A special shoutout to Emma! Will stay there again.
10
Subhajit
Дата отзыва: 09 марта 2024
The best thing is the hospitality. Mrs. Anna, Ms. Emma and the other staff are so nice. It's a great experience for our family with such a wonderful stay along with good recommendations for tours to Hanoi city and Athena Cruise Tour at Halong Bay.
Nothing.
Nothing.
10
Robert
Дата отзыва: 08 марта 2024
Very central located, very good breakfast , very comfortable beds but the people make the difference: Anna cares for you and is a very good advisor also for trips outside Hanoi(she organized our 3d Hagian Loop with a car and driver at a very competitive price.She also helped with the transports an Sim card.All this with a very good englisch.
Nothing
Nothing
10
S
Дата отзыва: 07 марта 2024
The hotel is fully recommended. Located right in the old town in a great location, quiet and super clean. The team is very friendly and helpful and always has recommendations and good tips to hand. The place to be in the Old Quarter of Hanoi! Thanks from Sebastian & Andreas
10
Hoang
Дата отзыва: 06 марта 2024
Vị trí đẹp, thuận tiện đi lại
Phòng nghỉ ấm cúng & tiện nghi
Nhân viên Nhiệt tình & thân thiện
10
Melinda
Дата отзыва: 06 марта 2024
Anna and her stuff made an excellent job! She offered us trips to different destinations, which were very good organised.
The hotel rooms were clean, the breakfast was very various and tasty.
9
Meghan
Дата отзыва: 05 марта 2024
Location and friendly staff
Walls are a bit thin
Walls are a bit thin
10
Eukene
Дата отзыва: 05 марта 2024
Lo mejor del hotel son los empleados, Anna nos facilitó todo desde nuestra llegada haciéndonos la vida muy fácil, si coges con ellos el crucero de la bahia(tienen muy buenos precios) te dejan el transporte desde el aeropuerto gratis, también contratamos el bus a sapa y genial y te dan la tarjeta Sim a la llegada, los volvería a elegir si fuera a hanoi, ubicación perfecta cerca de las vias para ver el tren y para visitar hanoi en general
9
Roos
Дата отзыва: 05 марта 2024
Het was gelegen in het oude centrum dit was een top locatie! Het personeel was heel erg behulpzaam, en het ontbijt was heerlijk!
Het hotel was een beetje luidruchtig door andere gasten.
Het hotel was een beetje luidruchtig door andere gasten.
10
Nora
Дата отзыва: 05 марта 2024
The hotel is located in the old quarter, very close to some good coffee shops and street food eateries. Everything is within walking distance. Despite of the buzzing and noise city life, the room is very silent and the bed is comfortable so we could sleep very well. The hotel stuff is very attentive and kind, they are ready to help with any kind of requests (organizing trips, booking airport transfers, etc.).
10
Anna
Дата отзыва: 04 марта 2024
Wszystko było super, pokój czysty, pościel pachnąca. Obsługa w recepcji pomocna. Udzielają cennych wskazówek. Wycieczki kupienie w hotelu na najwyższym poziomie. Rewelacja
9
Pinar
Дата отзыва: 04 марта 2024
I was a solo traveller and i am very much impacted by the special care of hotel staff. I really felt like in a family.
Apparently the rooms at the corridor have no window to the street. They may be relatively cheaper. However, those who has a claustrophobia problem should definitely check it in advance.
Apparently the rooms at the corridor have no window to the street. They may be relatively cheaper. However, those who has a claustrophobia problem should definitely check it in advance.
10
N
Дата отзыва: 03 марта 2024
Die Unterkunft war in der Altstadt Hanoi. Alles ist fussläufig zu erreichen. Nachtmärkte, Shops, Massage, Zentrum..
Die Unterkunft hat uns einen Stadtplan mit Empfehlungen zu Restaurants etc. gegeben.
Das Frühstück war lecker und das Personal unglaublich freundlich.
Wir haben eine Tour zur halong bay über das Hotel gebucht, welche wirklich ein super Erlebnis war.
Wir wurden am Hotel abgeholt und auch wieder dort hin gebracht.
Der Sena Cruise Trip ist sehr zu empfehlen.
Außerdem habe ich mir eine Massage über das Hotel buchen lassen. Ich wurde dort abgeholt und wieder dort hin gebracht. Die Massage war auch außergewöhnlich gut und hatte ein top Preis- Leistungs- Verhältnis.
Die Hotelzimmer sind groß und sauber und mit einer Klima ausgestattet, welche auch heizen kann.
Wir haben unser Gepäck im Hotel lassen können, während unserer Trips.
Alles war super.
Alles war super.
10
Samuel
Дата отзыва: 03 марта 2024
Amazing breakfast, large rooms, great shower and very helpful staff! We will definitely be coming back.
Nothing, it was great.
Nothing, it was great.
10
Sophia
Дата отзыва: 02 марта 2024
Sehr freundliches Personal, gutes Frühstück und schöne, saubere Zimmer. Perfekte Lage mitten in Hanois Altstadt :)
10
Diệu
Дата отзыва: 02 марта 2024
Chị chủ và các a/c nhân viên ở đây rất nhiệt tình và dễ thương, hỗ trợ mình nhận phòng sớm, quan tâm cảm nhận của khách hàng.
Giờ ăn sáng bắt đầu lúc 6h30 nhưng mình check out lúc 6h, ks đã chuẩn bị cho mình 1 phần ăn sáng take away 😍
10 điểm ko có nhưng
cách âm chưa dc tốt lắm ạ
cách âm chưa dc tốt lắm ạ
10
Lucas
Дата отзыва: 01 марта 2024
Die Lage des Hotels ist klasse und das Personal extrem freundlich und hilfsbereit. Für uns war es der perfekte Ort, um von dort die Stadt zu erkunden.
1
Nico
Дата отзыва: 01 марта 2024
Nada
CUIDADOOOOO!! Es una estafa. LAS CALIFICACIONES SON UNA EXTORSION Te venden por booking una habitación y cuando llegas cansado a las 9 de la noche te muestran una habitación que es para un perro. Mini. No entras parado. Y te venden otra mejor!! O te piden buena calificación y te la dan gratis
CUIDADOOOOO!! Es una estafa. LAS CALIFICACIONES SON UNA EXTORSION Te venden por booking una habitación y cuando llegas cansado a las 9 de la noche te muestran una habitación que es para un perro. Mini. No entras parado. Y te venden otra mejor!! O te piden buena calificación y te la dan gratis
10
Kathy
Дата отзыва: 29 февраля 2024
Great location. We started and ended our trip here. Great breakfast. Comfy beds
Nothing
Nothing
10
Aleksandra
Дата отзыва: 28 февраля 2024
Obsługa oraz lokalizacja! Wspaniali oraz pomocni ludzie. Bardzo sympatyczni, umilili mój pobyt w Vietnami!
10
Inka
Дата отзыва: 28 февраля 2024
Sehr gut gelegen und super freundliches Personal! Alles sehr sauber, super für einen Aufenthalt in Hanoi
10
Aleksandra
Дата отзыва: 28 февраля 2024
Obsługa, bardzo sympatyczna i rodzinna atmosfera! Super lokalizacja
10
Ava
Дата отзыва: 28 февраля 2024
Hotel was in a great location , staff were so friendly and kind at all times and room was great 10/10 would definitely stay here again great value for money also
10
Jacek
Дата отзыва: 27 февраля 2024
Family room is perfect option with balcony and view outside. Location is excellent for Old Quarter sightseeing. Recommended place - high value for money.
10
Amelia
Дата отзыва: 27 февраля 2024
Central location. Clean. Friendly and helpful staff.
9
Juanan
Дата отзыва: 27 февраля 2024
El trato del personal fue genial, super atentos y nos ayudaron en todo.
Se escucha bastante el ruido tanto del pasillo como de las habitaciones de al lado. Tuvimos la mala suerte de tener unos vecinos bastante ruidosos.
Se escucha bastante el ruido tanto del pasillo como de las habitaciones de al lado. Tuvimos la mala suerte de tener unos vecinos bastante ruidosos.
10
Justforfunbytappa
Дата отзыва: 27 февраля 2024
พนักงานกระตือรือร้นในการให้บริการ ห้องสะอาด อาหารเช้าดี
ทำเลที่ตั้งอาจจะไกลไปซักนิดนึงในการเดินไปทะเลสาบ แต่ก็อยู่ในวิสัยที่เดินไปได้
ทำเลที่ตั้งอาจจะไกลไปซักนิดนึงในการเดินไปทะเลสาบ แต่ก็อยู่ในวิสัยที่เดินไปได้
9
Nguyễn
Дата отзыва: 26 февраля 2024
Nhân viên dễ thương, nhiệt tình, lần nào ở đây mình cũng được upgrade lên hạng phòng xịn hơn mà giá vẫn rẻ như thế nên cực kỳ thích, phòng rộng, sạch sẽ, điều hoà ấm áp, vị trí gần trung tâm, ăn uống cafe đều thuận tiện, ăn sáng khoảng 15 món lựa chọn, thang máy cũng khá nhanh, khách sạn không ồn ào, yên tĩnh vừa đủ nghỉ ngơi.
10
Shauna
Дата отзыва: 26 февраля 2024
Beautiful clean rooms. Excellent breakfast and friendly helpful staff. Highly recommend
Nothing
Nothing
10
Kevin
Дата отзыва: 26 февраля 2024
Centrally located, very friendly and helpful staff with a generous and varied breakfast every morning
10
Jakub
Дата отзыва: 25 февраля 2024
Fantastic hotel. Our room was very comfortable and clean. The bed was big with good mattress. We really enjoyed breakfasts and evening snacks (sweet popcorn 🤩). But what is the biggest value of the hotel in my opinion is the staff. They are very helpful and dedicated to give the guests all the best. We received very helpful information related to places that are worth visiting in Hanoi. Special thanks to Emma! Although there were many guests in the hotel, we really felt like she cares, was very funny and nice to chat with. Thanks once again!
Everything was excellent
Everything was excellent
10
D
Дата отзыва: 24 февраля 2024
Not sure where to start from. The owner, one of the most courteous and helpful women we have come across during our travels, runs the property in a way to make you feel at home. Happy faces all around - the guests, staff, visitors. Mark of a solid culture.
Made us feel right at home from the start, gave recommendations, explained the room details right before the check-in, and accommodated our request for a short-notice airport transfer (at a really good price).
We have two airbnbs we run in India, and understand what it takes to offer this kind of service, more so right after the Chinese new year overload. Hats off to the owner and the entire staff. Thank you for a lovely stay.
That we couldn't stay longer. But the next time we're in Hanoi, it will be a no-brainer to book this place. :)
That we couldn't stay longer. But the next time we're in Hanoi, it will be a no-brainer to book this place. :)
10
Khuất
Дата отзыва: 24 февраля 2024
Vị trí tuyệt vời, nhân viên thân thiện, bữa sáng ngon
7
A
Дата отзыва: 24 февраля 2024
スタッフの方が親切でした
チェックアウトの際、カードを使用するなら手数料（5%）がかかると言われました。 この予約の際登録しているカードなので、なぜ必要なのか疑問でしたが、英語でのやりとりも面倒で、そのまま5%増しで払いました。 あとからブッキングコム経由で、払い戻しがあると連絡がきましたが、すべて英語だし、やりとりするのも嫌になり、アクションしていません。 ホテルで最初からしっかり確認していただき、不要な手数料など取らないでいて欲しかったです。
チェックアウトの際、カードを使用するなら手数料（5%）がかかると言われました。 この予約の際登録しているカードなので、なぜ必要なのか疑問でしたが、英語でのやりとりも面倒で、そのまま5%増しで払いました。 あとからブッキングコム経由で、払い戻しがあると連絡がきましたが、すべて英語だし、やりとりするのも嫌になり、アクションしていません。 ホテルで最初からしっかり確認していただき、不要な手数料など取らないでいて欲しかったです。
9
Kathy
Дата отзыва: 22 февраля 2024
Location was great. Beds were super comfy. Breakfast was delicious! Lots of variety. Staff was super helpful. I stayed in room 501- 2 king beds. AC was quiet, not noisy.
Nothing
Nothing
10
Dr
Дата отзыва: 22 февраля 2024
The staffs were extremely friendly and helpful, the hotel was very clean and accomodating.
Near to many places.
Overall we loved our stay there. Highly recommended
10
Camila
Дата отзыва: 22 февраля 2024
good location, the staff is very friendly and the value for money is more than excellent
It was all good
It was all good
10
Ching
Дата отзыва: 21 февраля 2024
The staff are super helpful and friendly.
I forgot my passport in a hotel in Sapa and they helped me get it back in 8 hours. Only charged me a fee for the driver who helped get my passport back. Definitely would stay here again if I am ever back in Hanoi.
10
Thi-phuong-oanh
Дата отзыва: 21 февраля 2024
Phòng rộng thoải mái, view phố cổ rất chill 😍Nhân viên nhiệt tình, thân thiện. Khách sạn nằm trong trung tâm phố cổ nên rất tiện đi cho việc tham quan và đi lại, có thể đi bộ hoặc đi grab, vì gần phố cổ nên cũng có rất nhiều món để ăn. Khách sạn cũng có nhiều món ăn cho bữa sáng nên có rất nhiều lựa chọn. Mình recommend 😚😚😚
10
Karina
Дата отзыва: 21 февраля 2024
La limpieza, el servicio de los recepcionistas y el desayuno súper rico. Muy buena ubicación
10
Khuất
Дата отзыва: 20 февраля 2024
Vị trí tuyệt vời, nhân viên thân thiện, niềm nở và chu đáo, bữa sáng ngon
10
Thi
Дата отзыва: 19 февраля 2024
The bathroom
The window in the bathroom, opened to the bể ôm
The window in the bathroom, opened to the bể ôm
10
Simon
Дата отзыва: 19 февраля 2024
Rooms were great, very clean and the location excellent. Good breakfast. Excellent staff!
9
Dominik
Дата отзыва: 19 февраля 2024
mitten in der Altstadt und sehr zentral
leider hatte unser Zimmer kein Fenster
leider hatte unser Zimmer kein Fenster
10
Mathaios
Дата отзыва: 16 февраля 2024
Super clean, luxurious, professional and very friendly staff - couldn’t be better!
Nothing.
Nothing.
10
N
Дата отзыва: 16 февраля 2024
Die Lage ist direkt in der Altstadt und auch fußläufig zur Train Street.
Anna war sehr nett und zuvorkommend.
Das Frühstück war nix besonderes aber okay.
9
Matteo
Дата отзыва: 16 февраля 2024
Struttura nella parte centrale di Hanoi, a pochi minuti dalla parte vecchia. Si può visitare tutto a piedi. La camera ampia e il bagno molto comodo con doccia spaziosissima. Un punto di merito al materasso molto comodo ed ai cuscini!! Staff gentilissimo e disponibile. Avevamo la colazione inclusa ma non ne abbiamo usufruito preferendo restare a dormire un oretta in più. Prezzo giusto.
Asciugamani del bagno piccoli. C è una finestra che dà sulla camera da letto poco oscurata dalla tenda.
Asciugamani del bagno piccoli. C è una finestra che dà sulla camera da letto poco oscurata dalla tenda.
10
Ryan
Дата отзыва: 16 февраля 2024
Excellent location close to old quarter
Staff are extremely helpful and friendly
Rooms are a great size, bed and pillows are extremely comfortable
Lovely shower
Blind into bathroom from bedroom slightly sea through
Blind into bathroom from bedroom slightly sea through
8
Camille
Дата отзыва: 15 февраля 2024
La localisation était super, ainsi que l’accueil tardif. Le personnel est très attentif, serviable et disponible pour toutes les demandes.
J’ai bénéficié d’un surclassement avec une fenêtre donnant dans l’escalier intérieur…
Bon petit-déjeuner.
Très mauvaise insonorisation. La chambre était très bruyante : on entendait tout, et le lever très matinal des touristes m’a obligée à me lever aussi. Je n’ai pas apprécié qu’on me demande plusieurs fois de manière très insistante de mettre un 10 pour l’évaluation Booking, une première fois dès mon arrivée (« on vous a surclassée donc mettez nous un 10 »), puis au départ où on a lourdement insisté pour que je note l’hôtel avant de partir, en me demandant d’ouvrir devant eux l’application Booking, ce que je n’ai pas fait.
Très mauvaise insonorisation. La chambre était très bruyante : on entendait tout, et le lever très matinal des touristes m’a obligée à me lever aussi. Je n’ai pas apprécié qu’on me demande plusieurs fois de manière très insistante de mettre un 10 pour l’évaluation Booking, une première fois dès mon arrivée (« on vous a surclassée donc mettez nous un 10 »), puis au départ où on a lourdement insisté pour que je note l’hôtel avant de partir, en me demandant d’ouvrir devant eux l’application Booking, ce que je n’ai pas fait.
8
Maurine
Дата отзыва: 15 февраля 2024
The hotel is ideally located in Hanoi. The rooms are clean. The hotel is a bit « older » than the photos from booking, but it is still confortable.
10
Christina
Дата отзыва: 15 февраля 2024
We appreciated staying here. Emma was wonderful and the place was very clean!
10
Jeannine
Дата отзыва: 15 февраля 2024
I loved the location. Also the staff are excellent. We felt welcomed and all of our needs were met. Thank you!
8
Maurine
Дата отзыва: 15 февраля 2024
The hotel is ideally located in Hanoi. The rooms are clean. The hotel is a bit « older » than the photos from booking, but it is still confortable.
10
Francesca
Дата отзыва: 15 февраля 2024
Che dire, tutto perfetto, personale eccezionale, gentilissimo, accogliente, la seconda mattina che a colazione prendevo solo un po’ di pane e frutta ( perché colazione prettamente asiatica) , la ragazza mi ha fatto fare una crêpes con il cioccolato, gesto apprezzatissimo.
L’albergo si trova nel cuore di Hanoi a pochi passi da trein street e da altri punti di interesse raggiungibili completamente a piedi.
La stanza era semplice ma curata e pulita.
Assolutamente da consigliare!
Da migliorare l’insonorizzazione delle stanze
Da migliorare l’insonorizzazione delle stanze
10
Alejandro
Дата отзыва: 15 февраля 2024
Las habitaciones perfectas para descansar en una ciudad como Hanoi. Todo muy muy cuidado y muy limpio.
Muy recomendable.
Anna fue muy buena con Nosotros. Un traro excelente por parte del personal.
10
Loli
Дата отзыва: 15 февраля 2024
En pleno centro, muy cerca de todo, pero sin ruido en la habitación. Además, tuvimos un problema de transporte y la dueña nos lo solucionó con varias llamadas.
10
Alessandro
Дата отзыва: 14 февраля 2024
Very comfortable room, helpful and accommodating staff
10
Madeline
Дата отзыва: 14 февраля 2024
Excellent stay. Very friendly staff. Lovely clean rooms. Brilliant breakfast. Would definitely return. Thank you so much!!
Nothing
Nothing
10
Ory
Дата отзыва: 14 февраля 2024
Hadden het hotel geboekt voor laatste nacht van onze reis. Hele prettige plek, net uit het hele drukke gebied van de Old Quarter. Personeel was heel vriendelijk, wilde heel graag helpen met advies en service. Kamer was ook erg comfortabel.
Niet heel veel op aan te merken.
Niet heel veel op aan te merken.
10
Hilde
Дата отзыва: 14 февраля 2024
Alle som jobber der er imøtekommende og behjelpelige. Anbefaler å booke turer gjennom dem, vi booket Ninh Binh, Sapa og Ha Long Bay og er veldig fornøyde! Frokosten var over all forventning og beliggenheten var god!
På noen av rommene er det veldig lavt under taket.
På noen av rommene er det veldig lavt under taket.
9
Marian
Дата отзыва: 13 февраля 2024
Sauber, nettes Personal, Frühstück gut, direkt in der Altstadt gelegen.
Das Badezimmer ist schon etwas abgenutzt, wenn auch nicht unhygienisch
Das Badezimmer ist schon etwas abgenutzt, wenn auch nicht unhygienisch
10
Wolfgang
Дата отзыва: 13 февраля 2024
Very clean snd excellent location. Confortable beds!
8
Alana
Дата отзыва: 11 февраля 2024
A localização do hotel é ótima, próxima de restaurantes e na parte turística de Hanoi! Os funcionários foram ótimos e nos ajudaram com os passeios.
A água do chuveiro ficava fria rápido e estava 7 graus quando fomos.
A água do chuveiro ficava fria rápido e estava 7 graus quando fomos.
9
Gemma
Дата отзыва: 10 февраля 2024
Located right in the heart of Hanoi. The staff welcomed us & were so friendly. They could not have been more helpful & let us check in early. The room was spacious, no views but quiet considering the location. We thought it was great value.
10
Michela
Дата отзыва: 10 февраля 2024
Posizione top, staff molto gentile
La colazione può essere migliorata così come la nostra camera, molto poco insonorizzata e con “finestra” sulle scale
La colazione può essere migliorata così come la nostra camera, molto poco insonorizzata e con “finestra” sulle scale
10
Monika
Дата отзыва: 10 февраля 2024
The staff was very helpfully and friendly, the location of hotel was very convenient.
10
Sian
Дата отзыва: 10 февраля 2024
We were warmly welcomed when we arrived and offered some great recommendations for celebrating Lunar New Years Eve in Hanoi.
The room was comfortable, quiet (floor 5), and had a lovely mattress (not too firm like others we've experienced!). Breakfast was fresh and tasty. Great customer service and helpful staff.
Nothing
Nothing
10
C
Дата отзыва: 09 февраля 2024
Accueil même tardif.
Gentillesse du personnel.
Bons conseils pour restaurant.
Localisation pratique.
Propreté et calme .
Bon petit déjeuner ,simple mais frais.
On reviendra!
Rien
Rien
10
Mattia
Дата отзыва: 09 февраля 2024
La posizione della struttura,ben ubicata per le attrazioni principali di Hanoi.
Lo staff accogliente per ogni situazione e inoltre la colazione molto varia e buona.
10
Alexandre
Дата отзыва: 09 февраля 2024
Le personnel est très gentil et la chambre était propre et calme.
10
Ashwin
Дата отзыва: 08 февраля 2024
Good upgrade, clean rooms, get the family room, it's bigger.
No late check out.
No late check out.
10
Zeeshan
Дата отзыва: 08 февраля 2024
Great staff and very clean facilities. Very convenient location. Most places are walking distance
9
Mailys
Дата отзыва: 08 февраля 2024
Nous avons tout aimé que ce soit la chambre double deluxe ou même le décor en passant par la nourriture. Le personnel était au top.
Rien tout était très bien
Rien tout était très bien
10
Thanh
Дата отзыва: 08 февраля 2024
Room is clean, location is convenient and the staff is super friendly.
10
Belinda
Дата отзыва: 06 февраля 2024
The location of this hotel is super convenient. Can find food and night Market around the hotel. The staff, Emma, Anna and Ken are very helpful and approachable. They have made our stay extremely delightful and we will definitely wish to come back here to stay on our next trip.
10
Doris
Дата отзыва: 06 февраля 2024
Anna und Emma haben uns den Aufenthalt in Hanoi wirklich unvergesslich gemacht. Sie haben uns bei der weiteren Planung unserer Reise geholfen, da wir während des Tet-Fests in Vietnam waren und auch die Buchung eines Nachtzugs und einer Tour zur Halongbucht übernommen.
Zu Fuß waren alle Sehenswürdigkeiten leicht zu erreichen.
Der Verkehrslärm von draußen, war in unserem Zimmer nicht mehr zu hören.
Unser Zimmer hatte kein Fenster nach draußen, was uns jedoch nicht besonders störte. So war zumindest vom Verkehrslärm nichts zu hören.
Unser Zimmer hatte kein Fenster nach draußen, was uns jedoch nicht besonders störte. So war zumindest vom Verkehrslärm nichts zu hören.
10
Sofia
Дата отзыва: 06 февраля 2024
Très bon accueil, plutôt bien placé en ville, commerce autour.
10
Pierre
Дата отзыва: 06 февраля 2024
Tolles Hotel in perfekter Lage. Die geräumigen Zimmer sind gut ausgestattet, dass Personal sehr freundlich und hilfsbereit und die Lage des Hotels perfekt. Wir hatten einen tollen Aufenthalt und können das Hotel nur weiter empfehlen. Preis Leistung 10 Punkte !!
10
Camille
Дата отзыва: 05 февраля 2024
Near all the establishments and friendly staff
10
Jacek
Дата отзыва: 05 февраля 2024
Perfect location in Old Quarter! Everything in the hotel working perfectly! Nice breakfast and support with transportation / logistics.
10
Ruth
Дата отзыва: 04 февраля 2024
Se descansa fabulosamente.
Personal del hotel muy amable y servicial.
Desayuno muy bueno.
10
Yu-hsuan
Дата отзыва: 04 февраля 2024
設計風格
非常乾淨
熱水很夠
早餐豐盛
隔音不太好 有個小孩晚上大唱兒歌近一小時，聽的一清二楚
隔音不太好 有個小孩晚上大唱兒歌近一小時，聽的一清二楚
10
Jan
Дата отзыва: 04 февраля 2024
Great location, clean spacious room and great value for money, would throughly recommend 👍🏼👍🏼
Nothing
Nothing
10
Kathrin
Дата отзыва: 04 февраля 2024
Out of the different hotels in Hanoi we stayed at during our trip, we liked this one the most. The location is excellent for exploring the city and the room was very clean. The staff were also really friendly and accommodating and even gave us a free upgrade to a bigger room. The breakfast consisted of a nice selection of dishes, some available in a buffet style and some additional ones that could be ordered.
We would definitely recommend this place and would love to stay there again next time we are in Hanoi.
10
Pamela
Дата отзыва: 04 февраля 2024
Il personale è molto accogliente: Emma ed Anna sono meravigliose.
Le Lenzuola profumano di buono! Sembra di stare nel letto di casa.
Posizione ottima.
Transfer da e per aereoporto eccellente.
Offrono un sevizio di deposito bagagli per chi come me viaggia da nord a sud del Vietnam e può lasciare la valigia da loro senza pagare!
Che dire, Consigliatissimo !
No presa accanto al letto per caricare il telefono
No presa accanto al letto per caricare il telefono
8
Kora
Дата отзыва: 04 февраля 2024
Uns hat die Freundlichkeit und die ständige Erreichbarkeit des Personals sehr gefallen. Unser Zimmer war ausreichend und man hatte alles, was man braucht (Föhn, jeden Tag frisches Wasser, Duschgel, frische Handtücher etc.). Sehr aufmerksam fanden wir, dass in der Lobby kostenlose Snacks zur Verfügung gestellt wurden. Unsere Wäsche wurde sehr schnell gewachsen.
Das Frühstück hätte abwechslungsreicher sein können. Die Möbel waren etwas altbacken. Es gab nur ganz kleine Handtücher für Gesicht und Hände. Es gab nur zweilagiges Toilettenpapier.
Das Frühstück hätte abwechslungsreicher sein können. Die Möbel waren etwas altbacken. Es gab nur ganz kleine Handtücher für Gesicht und Hände. Es gab nur zweilagiges Toilettenpapier.
10
Hoàng
Дата отзыва: 03 февраля 2024
Mọi thứ đều rất tuyệt.
Có bảo ks về việc hạn chế sử dụng nước tẩy chăn ra gối,hoặc sử dụng nước xả vải cho bớt mùi nước tẩy và ks rất lắng nghe ý kiến khách hàng.
Có bảo ks về việc hạn chế sử dụng nước tẩy chăn ra gối,hoặc sử dụng nước xả vải cho bớt mùi nước tẩy và ks rất lắng nghe ý kiến khách hàng.
10
Nicola
Дата отзыва: 03 февраля 2024
Everything! The staff, the Hotel room and the food! 😁
Nothing to dislike!
Nothing to dislike!
10
Celine
Дата отзыва: 03 февраля 2024
The staff were so friendly and helpful. Anna gave us tips and local information as we arrived before the Lunar festival.
8
Charlie
Дата отзыва: 03 февраля 2024
Very kind and attentive staff, particularly thanks to Emma who went out of her way to make us feel incredibly welcome.
10
Marion
Дата отзыва: 03 февраля 2024
Super hôtel avec un bel accueil et un bon petit déjeuner !!
3
Konstantinos
Дата отзыва: 03 февраля 2024
No windows in the rooms and very dodgy access
10
Ahana
Дата отзыва: 02 февраля 2024
The location of the hotel is very good.
The staff were ver courteous and provided us a free upgrade based on room availability.
8
Anna
Дата отзыва: 02 февраля 2024
Vanhassa kaupungissa sijaitseva hotelli, jossa kyllä erittäin palvelualtis henkilökunta ja lähellä kaikki mitä tarvit. Huone oli siisti ja aamupala ok. Tosin ei heti tajuttu, että voi tilata listalta kaikkea muutakin. Sopi erittäin hyvin yhden yön yöpymiseemme. Tämä oli eka yömme, joten korvatulpat pakolliset aikaeron vuoksi.
Vanha kaupunki, kuten koko Hanoi erittäin meluisa.
Vanha kaupunki, kuten koko Hanoi erittäin meluisa.
10
Libridiprospero
Дата отзыва: 02 февраля 2024
Struttura a pochi passi da old town, stanza un po' piccola ma pulitissima e con tutti i comfort. Personale gentilissimo e competente che propone anche gite organizzate e consigli turistici. Colazione a buffet per tutti i gusti. Buono il rapporto qualità prezzo. Visto il traffico caotico di Hanoi, consiglio una stanza che non dia sulla strada.
Nulla.
Nulla.
10
Lara
Дата отзыва: 02 февраля 2024
Das Personal war sehr nett. Es gab Tipps zum Essen und verschiedene Angebote Touren zu organisieren. Wir hatten über das Hotel die Tagestour nach Ninh Binh gebucht und die war wirklich sehr gut. Das Zimmer war sauber und sehr geräumig. Frühstück auch lecker. Lage Optimal, alles in direkter Fußnähe!
Alles top :)
Alles top :)
10
C
Дата отзыва: 01 февраля 2024
The service is great. The Manager is very kind and helpful.
10
Svetlana
Дата отзыва: 01 февраля 2024
По запросу за небольшую плату(ровно так стоило такси в Grab) нас встретили в аэропорту и отвезли обратно.
Так как мы приехали к 9 утра, нас встретили, предложили оставить чемоданы, дали карту города, места где покушать и предложили вернуться к 13-00.
По возвращению нам повысили категорию номера, а именно с террасой.
Завтраки были отличные
Странный душ))
Странный душ))
10
Hugo
Дата отзыва: 31 января 2024
Great breakfast and professional staff. They (Anna) helped us book some tours for a good price. The beds are also comfy.
10
Rachel
Дата отзыва: 31 января 2024
Before we arrived my partner had fallen really unwell so I informed the hotel and they made sure our room was ready and escorted us straight away to the room. They offered to show me where the pharmacy was and went above and beyond to make sure he was okay - I really appreciated that so thank you so much!
We were on the 5th floor where the ceilings are lower. As soon as they noticed how tall my partner was the staff offered us a new room with higher ceilings, we decided not to move rooms because we were perfectly fine with the low ceiling. Appreciated they offered the alternative though.
The staff were perfect, the location was perfect, the breakfast was a delicious Vietnamese spread with a selection of custom requests being offered such as omelettes, scrambled eggs, crepes and more.
Location was incredible - right in the heart of Hanoi but the hotel felt like a cosy escape from the craziness outside. We can’t wait to return!
The air vents in the room meant we could hear other guests speaking. It didn’t affect our stay though.
The air vents in the room meant we could hear other guests speaking. It didn’t affect our stay though.
9
Johanna
Дата отзыва: 30 января 2024
Die Lage ist top, das Personal super freundlich und hilfsbereit. Preis -Leistung ist definitiv gut. Wir würden jederzeit wieder in der Unterkunft übernachten!
Auch auf die Tourempfehlungen ist Verlass.
10
Rachel
Дата отзыва: 30 января 2024
The location was very convenient for walking around the Old Quarter. The staff were all very kind, helpful, and welcoming. Our room was comfortable and had everything we needed (the ceilings were shorter because of the floor it was on, but it was still very comfortable and not an issue for us at all). The free breakfast was also good with a combination of buffet and hot ordered food.
10
Rodríguez
Дата отзыва: 30 января 2024
We got a suite for the regular room size. The room was full equipped and comfortable
10
Polly
Дата отзыва: 30 января 2024
The staff were incredibly helpful and friendly - especially Harry and Emma. They booked us a transfer to Sapa and let us shower after check out time. The hotel was comfortable and great location. Would highly recommend.
Nothing
Nothing
10
Tom
Дата отзыва: 30 января 2024
We had an amazing time at the Golden Rooster Hotel. Ema was so friendly and helpful. She helped us to book a Halong Bay tour and took care of us. Thank you Ema for everything!
10
Cheng-yu
Дата отзыва: 29 января 2024
This is a hotel located in the old city area, with a great location that makes it convenient to get anywhere. The staff has good English skills and is very enthusiastic. They can help you with anything and provide a lot of useful travel information. If you are looking for a comfortable and convenient hotel, this is a good choice
The room with a balcony faces the street, and there are occasional motorcycle horns at night that make it a little bit difficult to sleep
The room with a balcony faces the street, and there are occasional motorcycle horns at night that make it a little bit difficult to sleep
10
Magali
Дата отзыва: 29 января 2024
Hotel bien situé, au cœur du vieux quartier
Personnel très gentil, disponible et souriant
Petite chambre avec bouilloire , petits snacks gratuits à dispo à la réception
Petit déjeuner compris correct
8
Rajarshi
Дата отзыва: 28 января 2024
Great location, fantastic breakfast... any shortcoming well superseded by hospitality of Anna, Emma & all other staffs.
Rooms looked much bigger in the photos, bit more privacy needed for bathrooms.
Rooms looked much bigger in the photos, bit more privacy needed for bathrooms.
10
Marie
Дата отзыва: 28 января 2024
Breakfast was nice. There were choices for eggs, pho or crepe. Yummy
None
None
10
Marie
Дата отзыва: 28 января 2024
Nice breakfast, good service and hospitality from staff, location centrally located to food and culture
None
None
10
Robert
Дата отзыва: 28 января 2024
Rooms are comfortable, clean and good location. The staff is wonderful, always very helpful. This is our second time staying her and would highly recommend.
nothing, everything was great
nothing, everything was great
10
Denise
Дата отзыва: 27 января 2024
The location was great! The lobby and the rooms were very warm and welcoming.
10
Ivan
Дата отзыва: 25 января 2024
L'hotel è perfetto! Ospitalità, colazione molto completa, camere pulite ed ordinate. Super consigliato nel centro di Hanoi, perché è anche vicino a numerose attrazioni!
Nulla da segnalare.
Nulla da segnalare.
10
Phuong
Дата отзыва: 24 января 2024
Trong khu phố cổ thuận tiện đi lại. Về đêm yên tĩnh không quá ồn ào. Trời lạnh nhưng máy sưởi hoạt động khá ổn.
8
Helena
Дата отзыва: 24 января 2024
Great location, helpful staff. The bed was super comfortable and the bathroom really spacious.
I could hear a lot of noise from other rooms at night and there was a window over a lit inner courtyard with no blinder, so the light bothered me.
I could hear a lot of noise from other rooms at night and there was a window over a lit inner courtyard with no blinder, so the light bothered me.
8
Martin
Дата отзыва: 23 января 2024
Lovely room
Loud lift woke me up at 6am and no hot water
Loud lift woke me up at 6am and no hot water
10
Martin
Дата отзыва: 23 января 2024
Best stay I had in Vietnam. I got an upgrade on my room. Very comfortable and great service.
10
Thi
Дата отзыва: 22 января 2024
酒店櫃檯人員服務態度很棒！熱情及親切給10分
設備還好，浴室有點潮濕但以這個價格能住到位子便利的酒店算不錯了
浴室
浴室
10
Claudia
Дата отзыва: 22 января 2024
Das Frühstück war extrem lecker und vielfältig. Das Personal war superfreundlich.
Aufgefallen ist mir nur, wie sehr man auf eine entsprechende Bewertung eingewirkt hat.
10
James
Дата отзыва: 22 января 2024
Location was excellent and the staff were very helpful with questions, booking tours and looked after us wonderfully!
10
Mahaut
Дата отзыва: 21 января 2024
Très bon emplacement, l’équipe est très professionnelle et sympathique. La chambre est au calme, l’air est sec, tout confort.
10
Renette
Дата отзыва: 20 января 2024
The location of this property is excellent. The hotel lobby, dining area and rooms were very clean. The breakfast was absolutely amazing. My favorite meal of the day while in Hanoi. The staff are amazing. They make every effort possible to ensure their guests have the best experience possible.
I am not able to say anything negative about the property.
I am not able to say anything negative about the property.
10
Michele
Дата отзыва: 20 января 2024
Para nós, o atendimento foi o principal motivo de satisfação. Anna e Emma nos deram suporte em diversos problemas, inclusive no atraso da emissão do visto. E se preocuparam em saber se chegamos bem no nosso próximo destino. Mas tudo estava ótimo. O quarto é confortável, limpo e silencioso, o chuveiro é muito bom, a cama era bem confortável. Boa localização. Café da manhã gostoso. Recomendo principalmente se vc ficará poucos dias em Hanoi, pois o hotel cuida de tudo o que vc precisa.
10
Francoise
Дата отзыва: 20 января 2024
Le personnel, la dame responsable est vraiment très pro. Elle voit tout et s'occupe de tout le monde. Elle est de bon conseil. L'hôtel est sympa et bien placé mais le point fort est la gentillesse du personnel.
10
Samir
Дата отзыва: 19 января 2024
Wonderful hotel and staff. Especially Anna who helped plan our entire stay in Hanoi. She was great with suggestions and booking day trips. Room were clean, beds were comfortable. Great breakfast. Very friendly staff.Try and get a room with a balcony so you can watch the crazy traffic. Ps, the windows are double glazed so not so noisy.
Minor condition of room. It's an old building.
Minor condition of room. It's an old building.
10
Lisa
Дата отзыва: 19 января 2024
The hotel was amazing. Great location. The staff were so friendly and nothing was too much trouble. They arranged trips for us and they were so good too. Breakfast was included and it catered for everyone. Anna and the team could not have done anymore for us. I would definitely recommend this hotel - what a delight
10
志
Дата отзыва: 18 января 2024
The staff are very helpful and we do enjoy stay this hotel .Recommend u to choose this one when u come to Honoi
10
Daniel
Дата отзыва: 17 января 2024
Fantastic highly recommended hotel. Rooms were clean and size appropriate. Location in center of historic area. Staff exceeded my expectations. Super friendly and going out of their way to insure you had an exceptional experience. Morning buffet was outstanding with a free cooked to order option. This property is the best value hotel I’ve stayed at!!! Kudos to everyone associated with this property.
Absolutely nothing. Stay couldn’t have been any better.
Absolutely nothing. Stay couldn’t have been any better.
9
Camille
Дата отзыва: 17 января 2024
Le personnel est très chaleureux et attentionné. Le petit déjeuner est excellent !
8
Susan
Дата отзыва: 16 января 2024
Very good location
Staff very friendly and helpful
A room with no window, very claustrophobic Bathrooms grubby
A room with no window, very claustrophobic Bathrooms grubby
10
L
Дата отзыва: 15 января 2024
Wir sind für 5 Tage in dem Hotel gewesen und waren direkt begeistert. Das Hotel liegt zentral in der Altstadt von Hanoi. Das Personal ist sehr freundlich und zuvorkommend und hilft einem immer den Weg zu den Sehenswürdigkeiten zu finden. Die Zimmer sind sauber und gut eingerichtet. Wir hatten die Junior Suite mit einem Balkon zur Straße. Kühlschrank, Safe und Fön sind vorhanden. Wir empfehlen das Hotel absolut jedem, der nach Hanoi insbesondere in die Altstadt reisen möchte. Gerade Emma hatte immer einen guten Rat für uns und war sehr hilfsbereit.
Nichts
Nichts
10
Shan-mei
Дата отзыва: 15 января 2024
Ils nous aident à réserver des Tours pour aller voir Ninh Binh, Halong Bay et autres. Très pratiques et bonnes prestations ! Le personnel est super, surtout Anna qui nous a aidé.
6
J
Дата отзыва: 14 января 2024
This is a comfortable and clean hotel conveniently located in the old town. I asked for a room at the back of the hotel as the room with a balcony facing the street was noisy and they were good to help in this way.
Very rarely this happens and it is not a good experience, but sadly the method of the hotel manager here is to pressure, cajole and harass into leaving a 10 review on Booking. She also asks for a Google and TripAdvisor review too. This is a perfectly average but decent hotel. I'd be happy to leave a reasonable review, but it is very irritating when you keep being reminded to leave reviews, which must be good ones.
Very rarely this happens and it is not a good experience, but sadly the method of the hotel manager here is to pressure, cajole and harass into leaving a 10 review on Booking. She also asks for a Google and TripAdvisor review too. This is a perfectly average but decent hotel. I'd be happy to leave a reasonable review, but it is very irritating when you keep being reminded to leave reviews, which must be good ones.
10
Annika
Дата отзыва: 14 января 2024
Amazing and very helpful staff, comfy bed & great location
You can hear everything going on outside the room in the hallway so if people are loud outside it could be annoying
You can hear everything going on outside the room in the hallway so if people are loud outside it could be annoying
10
Brianna
Дата отзыва: 13 января 2024
The staff went above and beyond to help. They were extremely lovely. The room was excellent and very comfortable. Breakfast was delicious also.
Nothing. Everything was perfect.
Nothing. Everything was perfect.
10
Polly
Дата отзыва: 12 января 2024
Great location, really helpful and friendly staff, couldn’t do enough for you
10
Wojciech
Дата отзыва: 12 января 2024
Very nice hotel. Close to old center. Very friendly staff :-)
10
V
Дата отзыва: 12 января 2024
Tutto perfetto, location,staff,
Vivamente consigliato
Ci torneremo sicuramente
Niente da dire
Niente da dire
10
V
Дата отзыва: 12 января 2024
Tutto perfetto,niente da eccepire
Non c'è niente da dire...
Non c'è niente da dire...
10
Marilena
Дата отзыва: 12 января 2024
Tutto perfetto,hotel vivamente consigliato
Niente da dire
Niente da dire
9
Stephen
Дата отзыва: 12 января 2024
Great location in old town. Very helpful staff who give lots of advice. Excellent breakfast. Beds comfortable and rooms quiet and peaceful for good night sleep. Will arrange laundry if you ask and back in a day.
Some rooms have no external window.
Some rooms have no external window.
8
Janine
Дата отзыва: 11 января 2024
Gute Ausgangslage um Hanoi zu erkunden
Das Bad war etwas runtergekommen
Das Bad war etwas runtergekommen
10
Laura
Дата отзыва: 11 января 2024
We had a great stay at the Golden Rooster. The location is ideal to visit old quarter and has a lot of great street food and cafes around. The room was cosy, clean and comfortable, and was quiet too. What made the experience so special was the staff of the hotel. Anna helped us organise many things, even before our stay (transfers, trip to Ha giang, bus for our next destinations, etc). They also recommended nice places for food that we loved to discover. We would definitely stay here again!
Nothing to note - great value for money.
Nothing to note - great value for money.
10
Karen
Дата отзыва: 10 января 2024
The lobby was welcoming from the madness if Hanoi.... very tranquil area to sit and wait for your room or a taxi. Location is great. Staff very welcoming. Anna was very attentive and speaks perfect English so any concerns or recommendations just ask her. If we had known how easy it was to book trips via Anna we wouldn't have spent so long in the UK trying to work out our route from North to South Vietnam. The Golden Rooster can assist with your travel arrangements and excursions so if you are at a loss I would recommend booking a few nights here and asking Anna to book your onward trips and travel.
There was really nothing to dislike.... rooms are a good size and clean, comfortable and quiet. We did have an inner courtroom window though so I cannot indicate if you would hear traffic noise from a room facing the road with a window
There was really nothing to dislike.... rooms are a good size and clean, comfortable and quiet. We did have an inner courtroom window though so I cannot indicate if you would hear traffic noise from a room facing the road with a window
10
Ellen
Дата отзыва: 10 января 2024
Vi ble oppgradert til et større rom ved ankomst, uten ekstra kostnad. Noe som ble veldig godt mottatt!
Hotellet var også veldig hjelpsomme med å booke bil til flyplassen for å rekke et veldig tidlig fly, de tilbød også frokostpakke siden vi reiste før frokosten åpnet. Veldig hyggelig!
10
Melissa
Дата отзыва: 10 января 2024
Great breakfast, central location, staff especially Anna and Emna were so kind and accomodating. Would stay again.
10
Brieuc
Дата отзыва: 09 января 2024
Bonne qualité de la chambre. Le personnel est très arrangeant et nous aide beaucoup pour éviter les arnaques.
10
Mariela
Дата отзыва: 09 января 2024
Everything it was very good, specially the services and the staff is very friendly and helpful, I’m so grateful for everything and I highly recommend this hotel.
Nothing
Nothing
10
Michael
Дата отзыва: 09 января 2024
Staff and location were amazing! Nice breakfast and the bed was comfy.
Shower never got hot
Shower never got hot
8
D
Дата отзыва: 09 января 2024
Stylish hotel with very friendly, accomodating staff.
Room had one very small window that carried noise from the business below. Rooms at the front of the hotel looked great with big windows. MOST of the rooms are not this and away from the front.
Room had one very small window that carried noise from the business below. Rooms at the front of the hotel looked great with big windows. MOST of the rooms are not this and away from the front.
8
I
Дата отзыва: 08 января 2024
Vriendelijk personeel, klein maar fijn ontbijt, goed bed. Transfer bij aankomst was goed geregeld. Ook was de locatie leuk; je wandelde gemakkelijk alle kanten op. Lobby zag er leuk uit! Prima prijs/kwaliteitverhouding voor de grote stad.
Ontbijt mag wel iets uitgebreider qua opties. Daarnaast was het raam in de badkamer gericht op de slaapkamer een beetje vreemd, maar gelukkig was er een rolgordijn. Ook was de badkamer iets verouderd maar alles werkte prima.
Ontbijt mag wel iets uitgebreider qua opties. Daarnaast was het raam in de badkamer gericht op de slaapkamer een beetje vreemd, maar gelukkig was er een rolgordijn. Ook was de badkamer iets verouderd maar alles werkte prima.
10
Sonja
Дата отзыва: 08 января 2024
-Huge comfortable bed & cushions
-Elegant marmor bathroom with nice smell
-Best customer service - the manager did her best to get us the best prices for tours and the staff was very attentive with carrying our luggage and during breakfast
-Really nice breakfast offer - so far the best in Vietnam
-Great central location in Hanoi
-
-
9
Chris
Дата отзыва: 08 января 2024
Staff were very friendly and helpful
Great location near old quarter
Font desk 24/7
10
Maria
Дата отзыва: 08 января 2024
Outstanding customer service .Our baggage was delayed and we subsequently had to fill in paperwork at the airport, despite this the driver waited for us . The team in the evening led by Emma greeted us with nice cool towels and a drink while checking in and reassured us that that they would help us with the luggage . Anna was amazing the next morning as she advised us where to go to get some suitable clothing as we were due to take a cruise the next morning. As there was no flight due that day we entrusted her and the team to accept our luggage which they did and stored it until our return.
Anna recommend the backstreet motorbike tour which she booked and this was outstanding. Also booking transfer to Ninh Binh as we originally planned to go direct from Halong bay .
The food offered was amazing and so many different offerings, varied both mornings and plentiful.
The room and bed was comfortable and clean . Location perfect in Old town , however quiet to sleep.
I would struggle to find anything that could be improved. Keep up the outstanding service and beautiful smiles .
Nothing at all .
Nothing at all .
10
Yesica
Дата отзыва: 07 января 2024
Es muy acogedor y está genial situado! Pero lo que más nos gusto fue su personal, nos ayudaron a organizar nuestras excursiones en Hanoi que fueron extraordinarias! Los traslados… todo muy bien organizado, respuestas inmediatas..
10
Paranawidanalage
Дата отзыва: 07 января 2024
Lovely and attentive staff, great location and comfortable stay.
10
Stefanie
Дата отзыва: 06 января 2024
Sehr nettes Personal, dürften früher einchecken und später auschecken. Sehr lieb!
8
Francesca
Дата отзыва: 06 января 2024
Stayed in a different room for the last night, much higher ceilings and comfy bed.
Staff were amazing, couldn’t do enough for you.
Good breakfast.
Cold shower
Cold shower
10
Rajput
Дата отзыва: 06 января 2024
Everything was fantastic , the staff are extremely humble and helpful and will guide you about everything you need to do around the city and also help you book cabs and busses on discounted rate
I didn’t feel like leaving the place
I didn’t feel like leaving the place
8
Andres
Дата отзыва: 06 января 2024
Staff really nice , very welcoming . facilities are nice
Economy room ceiling was very low , not so much trouble if you under 185 (6'1). but in the bathroom i could feel my hair touching the cealing
Economy room ceiling was very low , not so much trouble if you under 185 (6'1). but in the bathroom i could feel my hair touching the cealing
10
Karolina
Дата отзыва: 06 января 2024
The highlight of this stay were the people. The staff was absolutely amazing. Very helpful, professional and accommodating.
It was a little noisy in the morning but since we had to get up early anyway, this was not a problem for us.
It was a little noisy in the morning but since we had to get up early anyway, this was not a problem for us.
8
L
Дата отзыва: 05 января 2024
Very helpful and friendly staff. Nice common areas.
10
H
Дата отзыва: 05 января 2024
Nærhet til det meste
Personalet var kjempe hyggelig og hjelpsomme
Oppholdet var som forventet
Oppholdet var som forventet
10
Jake
Дата отзыва: 04 января 2024
Excellent rooms and location, friendly staff, great food!
10
Ethan
Дата отзыва: 03 января 2024
Very clean and very spacious and comfortable beds!
8
Stephanie
Дата отзыва: 03 января 2024
Sehr zentral, super nettes Personal, Snack und Tee/Kaffee gab es zu jeder Zeit in der Lobby umsonst
Im Zimmer gab es kein Fenster, welches nach draußen geführt hat
Im Zimmer gab es kein Fenster, welches nach draußen geführt hat
10
Margarita
Дата отзыва: 02 января 2024
Truly wonderful hotel! Great super helpful staff. Located right in the center of the old quarter but the rooms are super quiet, clean and beautiful. Great breakfast too! Highly recommend :)
Nothing!
Nothing!
10
D
Дата отзыва: 02 января 2024
it was clean. The staff was friendly, welcoming, and accommodating. Great location. great shower.
10
Natalie
Дата отзыва: 01 января 2024
Anna was amazing. She is so helpful and gave us so many good tips. She really made our stay! Kind staff, very good location
9
Catarina
Дата отзыва: 01 января 2024
El personal muy amable, especialmente Emma.
La ubicación muy buena, las habitaciones cómodas y poco ruidosas.
El desayuno variado, con opciones de huevos y crepes
8
Melina
Дата отзыва: 31 декабря 2023
Die Lage ist sehr gut, da zu Fuß alles bestens zu erreichen ist. Das Frühstück war okay. Das Personal ist sehr zuvorkommend und versucht immer zu helfen, auch wenn es ein bisschen aufdringlich ist.
Für 1,2 Nächte ist das Hotel ausreichend, aber leider haben die Zimmer keine Fenster. Die Zimmer sind sehr hellhörig.
Für 1,2 Nächte ist das Hotel ausreichend, aber leider haben die Zimmer keine Fenster. Die Zimmer sind sehr hellhörig.
7
А
Дата отзыва: 31 декабря 2023
Obsługa bardzo mila i pomocna, dobre śniadanie, dobra lokalizacja
Hotel nie pokazuje zdjec pokoju economic (standardowy) , nie ma tam okien i sufit jest na wysokości 1.8m
Hotel nie pokazuje zdjec pokoju economic (standardowy) , nie ma tam okien i sufit jest na wysokości 1.8m
10
Aditya
Дата отзыва: 31 декабря 2023
Great location. Very helpful staff. They helped us in planning the trips to sapa and ninh binh. Great value for money. We initially booked for 1 night and we came back and stayed at the same place for few more days. Breakfast also very good.
Thank you Anna and team for the great experience
Nothing for now. Keep up the good work
Nothing for now. Keep up the good work
10
Reece
Дата отзыва: 31 декабря 2023
An excellent little hotel in a perfect location for exploring Hanoi. The staff were super friendly and available 24/7. The room was as pictured.
Each morning there was a breakfast available - the option of freshly made omelette or pancakes as well as some soups, noodles, fruit and tea/ coffee.
The value for money with this hotel is fantastic, highly recommended!
10
Eric
Дата отзыва: 31 декабря 2023
Was a good stay here in Hanoi! Good location and the stuff was awesome!
10
Marie
Дата отзыва: 30 декабря 2023
- super Frühstück
- bestes Preis-Leistungs-Verhältnis
- Extrem nettes Personal
10
А
Дата отзыва: 30 декабря 2023
service attitude!
a little bit low ceiling but it’s fine
a little bit low ceiling but it’s fine
10
Ma
Дата отзыва: 30 декабря 2023
amazing stay! Anna and Emma helped us a lot in many things. Couldn't ask for anything else! Room is spacious and comfortable, close to many shops and restaurants. They even have elevator
nothing
nothing
10
B
Дата отзыва: 29 декабря 2023
L’hospitalité et la générosité des hôtes. Un thé nous est servi à notre arrivée ainsi qu’une débarbouillette pour se rafraîchir. L’accueil est rapide et efficace. La chambre est spacieuse et le lit très confortable. La salle de bain est bien équipée. Tout est très propre. Thé, café, eau et grignotines sont offerts gracieusement en tout temps. Le petit déjeuner est varié et copieux. Des œufs peuvent être cuits selon vos préférences. Les hôtes vous proposent différentes activités. J’ai ainsi pu faire un tour guidé à pieds dans la vieille ville et les environs lac Hoam Kiem. On m’a aussi réservé une croisière de deux jours dans la baie de Bai Tu Long.
10
Sarah
Дата отзыва: 29 декабря 2023
Anna und Emma von der Rezeption waren sehr freundlich. Die Lage ist auch sehr zentral, aber trotzdem nicht zu laut.
Man konnte auch direkt im Hotel Touren in Kleingruppen buchen. Auch bei der Reiseplanung selbst war Anna sehr hilfsbereit.
Die Zimmer waren etwas hellhörig.
Die Zimmer waren etwas hellhörig.
10
Chun
Дата отзыва: 28 декабря 2023
The staff are very welcoming and helpful. The room is very pretty. The included breakfast is very delicious.
10
I
Дата отзыва: 27 декабря 2023
The room was very nice, staff was friendly and breakfast was amazing.
-
-
10
Paolo
Дата отзыва: 27 декабря 2023
The hotel is located in a very good position, near all main restaurants and places of the old quarter. Anna was very kind and helps us in planning our journey in Hanoi. All the staff is very kind and available for any need. The breakfast was really good! Rooms are very clean. Thank you !
10
Sarah
Дата отзыва: 27 декабря 2023
The staff service was exceptional from the moment our transportation arrived outside on the street! Anna and the morning team were so welcoming to get us checked in and give up pointers as we went out to explore. Emma was in contact with me before my arrival and she was so helpful and upon meeting with her in the evening, it was like meeting up with a friend! Besides the service, the lodging is clean, comfortable and cozy while the breakfast is delicious! The entire service here is what made us decide to cancel our future booking at another hotel to come back and stay here soon! Looking forward to returning and staying here again soon!
10
Silvia
Дата отзыва: 26 декабря 2023
Lo que más me gustó fue la atención de Emma y de Ana, te hacen sentir como en casa, te ayudan en lo que pueden y más, te organizan el viaje y te buscan todas las soluciones a tus problemas.
Excelente ubicación en el olé quarter. Vas andando a cualquier parte.
Hotel muy bien decorado.
9
Lucy
Дата отзыва: 26 декабря 2023
Breakfast was delicious, bed was soft and comfy, good location.
Some street noise, and shower was a little weak. But no big problems.
Some street noise, and shower was a little weak. But no big problems.
9
Graham
Дата отзыва: 26 декабря 2023
Perfect location to walk the Old Quarter streets. Staff were all very friendly, welcoming and helpful. Breakfast was delicious, to suit all tastes.
10
Kristi
Дата отзыва: 25 декабря 2023
The staff was so kind and helpful. They let us use their phones to make an emergency international call for us. They also booked us a cab to the airport!
10
Nadia
Дата отзыва: 24 декабря 2023
El personal es muy amable, nos hicieron sentir bien recibidos. Las instalaciones son muy limpias y agradables
10
Andrea
Дата отзыва: 24 декабря 2023
The staff was super kind and always ready to help us with everything. The room was spacious, clean and the bed super comfy.
10
Sabine
Дата отзыва: 22 декабря 2023
Das Frühstück war sehr lecker, besonders die Suppe. Ema und ihre Schwester waren super hilfsbereit. Das Zimmer hatte keine Fenster aber das hat uns nicht gestört, da man so weniger Straßenlärm gehört hat und besser schlafen konnte.
Die organisierte Sapa Tour. Tipp lieber alleine vor Ort machen und nur Bus und Unterkunft vom Hotel buchen lassen.
Die organisierte Sapa Tour. Tipp lieber alleine vor Ort machen und nur Bus und Unterkunft vom Hotel buchen lassen.
10
Francesca
Дата отзыва: 22 декабря 2023
The staff were incredible, couldn’t do enough for you. One of our friends was unwell during our stay and they brought up breakfast and ginger tea. So thoughtful.
Just a heads up if you do order the economy rooms - they’re such a good price and so comfy and clean, but if you’re 6ft you won’t be able to stand up in the room, and the rooms have no windows.
Just a heads up if you do order the economy rooms - they’re such a good price and so comfy and clean, but if you’re 6ft you won’t be able to stand up in the room, and the rooms have no windows.
9
Debbie
Дата отзыва: 22 декабря 2023
Great location in the old quarter of Hanoi. Excellent value for money. spacious room, spotlessly clean. excellent staff are superb, extremely helpful also happy to help.
room 104 is above the kitchen and can be a little noisy during meal times.
room 104 is above the kitchen and can be a little noisy during meal times.
10
Kaamilah
Дата отзыва: 21 декабря 2023
Clean. Friendly,, hospitable service.
There are no complaints. All good.
There are no complaints. All good.
10
Sarah
Дата отзыва: 21 декабря 2023
The friendly staff were lovely and attentive. We rented a scooter through the hotel easily and had assistance when departing for our tour to HaLong Bay. Plentiful breakfasts and tea / coffee available throughout the day. We really enjoyed the location in the old town.
The bed was short in order to fit in our room, but apart from that, all was wonderful.
The bed was short in order to fit in our room, but apart from that, all was wonderful.
10
Riley
Дата отзыва: 20 декабря 2023
The hotel is in an ideal location for what we wanted, only a short walk to where everything is happening.The staff couldn't be more helpful or friendly. We had only booked for two nights, but needed to stay for one more, and they put us in one of the sizeable family rooms.
The rooms are a good size, with comfortable beds and a more than adequate bathroom.
Breakfasts are not that great, mainly catering for East Asian tastes, but we didn't go hungry.
All in all, it's a great place to stay, and I would definitely book to stay there again.
No milk for tea or coffee. Absolutely no other complaints.
No milk for tea or coffee. Absolutely no other complaints.
8
Sara
Дата отзыва: 20 декабря 2023
das Personal war super freundlich und hilfsbereit. alle Touren, die wir mit Anna gebucht haben, waren super - auch wenn die Preise höher sind als bei den Angeboten auf der Straße.
Zimmer sind klein und teilweise ohne Fenster, was schon normal ist in der Stadt.
Zimmer sind klein und teilweise ohne Fenster, was schon normal ist in der Stadt.
10
Maddaloni
Дата отзыва: 20 декабря 2023
La posizione era perfetta a pochi minuti dal centro apprezzabile soprattutto per il passaggio attraverso le stradine del centro caratterizzate da mercati
Nulla
Nulla
10
Thuzar
Дата отзыва: 19 декабря 2023
The staff was very friendly and helpful, the room was very clean. Short walking distance to important sights.
9
Christoph
Дата отзыва: 19 декабря 2023
Gute Lage, sauber, nettes Personal
Kleines Zimmer mit Fenster ins Badezimmer - war so nicht aus der Beschreibung herauszulesen
Kleines Zimmer mit Fenster ins Badezimmer - war so nicht aus der Beschreibung herauszulesen
10
Pablo
Дата отзыва: 18 декабря 2023
Property is clean and modern, always felt fresh
Nothing
Nothing
10
Kristi
Дата отзыва: 17 декабря 2023
Clean and centrally located, the staff was very helpful and friendly, great breakfast, A+ in every way. Highly recommended!
10
Jose
Дата отзыва: 16 декабря 2023
Tout était parfait
Ensemble très propre
Gentillesse et véritable professionnalisme de l’ensemble du personnel
Emplacement au top pour découvrir le vieux quartier d’Hanoï
Rien
Rien
10
Francoismv
Дата отзыва: 15 декабря 2023
We had a great time at Golden Rooster Hotel. The staff is friendly and helpful and assisted us with finding the best trip for Halong Bay. Would definitely recommend it.
10
А
Дата отзыва: 14 декабря 2023
Comfortable bed, big bathroom, nice breakfast and very friendly and helpful stuff
8
Tea
Дата отзыва: 14 декабря 2023
Ett superbra boende nära till allt i Hanoi. Jättetrevlig personal och gjorde allt för att man skulle trivas. Fräscha rum. Frukosten är helt ok men hotellet är verkligen toppen.
Man hörde allt som hände utanför i korridoren. Dock var det väldigt skönt att ha ett rum utan fönster för då slapp du allt ljud från gatan. Duschen hade kunnat vara liiite fräschare.
Man hörde allt som hände utanför i korridoren. Dock var det väldigt skönt att ha ett rum utan fönster för då slapp du allt ljud från gatan. Duschen hade kunnat vara liiite fräschare.
10
Howe
Дата отзыва: 13 декабря 2023
Great location. Close to market street and train street. Rooms were clean, WiFi was great, breakfast was tasty and staff could not have been nicer or more helpful.
Great coffee places nearby, and pho10 and BahnMi25 within a few minutes - both recommended for the best examples of both types of food.
Nothing negative here. Fully recommended. Was perfect for our first night after a long flight from the UK.
Nothing negative here. Fully recommended. Was perfect for our first night after a long flight from the UK.
10
Xenia
Дата отзыва: 13 декабря 2023
Sehr freundliches und hilfsbereites Personal. Das Hotel hat eine sehr Lage und ein leckeres Frühstück. Wir kommen gerne wieder.
7
Arnauld
Дата отзыва: 12 декабря 2023
Bon accueil du personnel
le lit est comfortable
Manque de The et Cafe dans les chambres et salle de bain un peu sale le petit dejeuner devrait etre ameliorer rapport qualite prix a revoir
Manque de The et Cafe dans les chambres et salle de bain un peu sale le petit dejeuner devrait etre ameliorer rapport qualite prix a revoir
10
Kirstyn
Дата отзыва: 12 декабря 2023
The staff were incredible and so helpful and informative. The boys on the front desk always had a smile and Emma and Anna helped us book trips for which we are very grateful. They were able to book train tickets that we couldn't access ourselves and provided expert advice.
Excellent breakfast and great location. Highly recommend.
9
А
Дата отзыва: 11 декабря 2023
Location was great
Value for money
Emma and rest of staff was very friendly, offered us an upgrade.
10
Yit
Дата отзыва: 09 декабря 2023
It is in very central location with lots of local cafes and shops around. The hotel is nicely decorated and the staff are very helpful and friendly.
The room can be noisy at night because of its central location, do expect lots of honking and streets are very narrow with plenty of cars and motorbikes.
The room can be noisy at night because of its central location, do expect lots of honking and streets are very narrow with plenty of cars and motorbikes.
9
Alice
Дата отзыва: 09 декабря 2023
Struttura in ottima posizione.
Camera grande e pulita.
Staff disponibile, ottimi anche i tour proposti.
Camera senza finestra. Letto matrimoniale con due singoli uniti.
Camera senza finestra. Letto matrimoniale con due singoli uniti.
10
Sissi
Дата отзыва: 09 декабря 2023
Le service et le personnel, notamment Anna qui nous a aidé lors de notre séjour.
10
Laura
Дата отзыва: 08 декабря 2023
De vriendelijkheid van het personeel en het heerlijke bed.
Niks.
Niks.
10
Noam
Дата отзыва: 06 декабря 2023
This hotel has exceeded our expectations in every way possible. Golden Rooster is situated in the northern part of the old quarter of Hanoi, a short 3 to 10 minute walk from most important destinations, yet it magically stays in a relatively calm and quiet area, the rooms much less affected by the noise of the bustling city both day and night.
After a long haul to Vietnam, we were welcomed with local snacks by the warmest and most welcoming staff hotel I've ever encountered. They treated us like kings, answering every need and question of ours promptly, and with a smile. Frankly, I've never experienced such good service before in any hotel in the world, and I've visited quite a few. They were interested in our itinerary in the city and in the country, offered advice on recommended destinations, booked airport taxis for us, and even woke up at 5:30 am (!!!) to make us breakfast to take on our way back to the airport for our early morning flight.
We booked this hotel both when getting to Hanoi, then after visiting Sapa and before heading to Ninh Binh, and after coming back from Ninh Binh to Hanoi before our flight. 5 Nights in total. Every time we checked in, we received a meticulously clean, spacious, well lit room with super fresh smell, with water bottles, toothbrushes, towels, and constantly hot water at a powerful stream in the shower. In our 2nd time in, it felt like we came back home.
This relatively small and intimate hotel feels homely, welcomed, respected, and cared for. I could not have asked for a better hotel experience in Hanoi. Let alone, at this price. Do yourselves a great favor and book this hotel if you're coming to town. You WON'T regret it, I promise.
To the Golden Rooster team, thank you so much for your amazing service.
Best regards, Noam.
8
Leslie
Дата отзыва: 06 декабря 2023
Good location.
Staff very good.
Hotel looked new.
Breakfast very good.
Our room was disappointing but the hotel appearance was excellent.
Our had a very low ceiling. Hit my head on a ceiling beam 4 times. The beam needs some padding along the beam edges. The room had no window to remove the moisture after a shower and was a problem. The exhaust fan did not work well as it needed replacement air to the room. The room had no hangers to hang clothes only a coat hook. Had the room been accurately described in the advertising we would not have booked it.
Our had a very low ceiling. Hit my head on a ceiling beam 4 times. The beam needs some padding along the beam edges. The room had no window to remove the moisture after a shower and was a problem. The exhaust fan did not work well as it needed replacement air to the room. The room had no hangers to hang clothes only a coat hook. Had the room been accurately described in the advertising we would not have booked it.
10
Jennifer
Дата отзыва: 05 декабря 2023
Clean rooms, comfortable beds. Excellent service oriented staff
Nothing
Nothing
10
Ankesh
Дата отзыва: 05 декабря 2023
Anna was very nice and hospitable. She helped us figure out right places to eat and others
10
Shermaine
Дата отзыва: 05 декабря 2023
Staff David and Emma was helpful and friendly
10
Finnigan
Дата отзыва: 05 декабря 2023
Great place, small hotel offering fantastic service. Staff went over and beyond for us.
Great location.
8
Magdalena
Дата отзыва: 04 декабря 2023
Staff was very friendly!!
We also booked tours at the hotel reception to Ha long bay and Ha Giang loop. The tours were well organized and to our expectations.
We had a room with low ceilings, which the reception informed us upfront and it was fine for us but it might not be for everyone.
We had a room with low ceilings, which the reception informed us upfront and it was fine for us but it might not be for everyone.
10
Adam
Дата отзыва: 04 декабря 2023
Very comfortable stay, the staff were very friendly and even gave me a free upgrade on the room when I checked in.
Convenient location near everything you would want to see in Hanoi Old City.
10
Shermaine
Дата отзыва: 04 декабря 2023
Staff David and Emma was helpful and can speak well English
No
No
10
Zuryana
Дата отзыва: 02 декабря 2023
Emma is the best staff.. clean and service is very good
Clean and best to stay
Clean and best to stay
8
Franciszek
Дата отзыва: 02 декабря 2023
Very good location, really nice breakfasts. Very helpful staff, especially Anna, who helped us plan and book attractions during our stay in Hanoi but also with trips to other provinces in Vietnam.
While the reception is very pleasant, the rooms could be a bit freshened up with a little renovation, especially the bathroom and walls. Feels a bit claustrophobic due to the low ceiling.
While the reception is very pleasant, the rooms could be a bit freshened up with a little renovation, especially the bathroom and walls. Feels a bit claustrophobic due to the low ceiling.
10
Arabelle
Дата отзыва: 02 декабря 2023
Such a beautiful place and great service. They were so attentive and the room was clean and comfortable. Had such a great sleep. Will def be back here when I’m next in Hanoi. Highly recommend.
9
Maria
Дата отзыва: 01 декабря 2023
Great location and good breakfast
The ceilings are very low. My partner (1.95 m) could not stand straight in the bathroom.
The ceilings are very low. My partner (1.95 m) could not stand straight in the bathroom.
10
Emma
Дата отзыва: 01 декабря 2023
The staff were extremely friendly and helpful. Anna the manager went out of her way to provide advice on the best way to travel to our next destination and booked the bus for us, which was a reliable service. We stayed three times and all the rooms were beautifully clean and comfortable. When we left for the airport in the early hours, the boys had prepared us a takeaway breakfast which was so sweet. The hotel transfer driver was on time and a good driver. All in all, this hotel is in a great location and provides excellent service.
We liked everything.
We liked everything.
10
А
Дата отзыва: 01 декабря 2023
Great location and excellent staff
Cant think of any
Cant think of any
10
Michaela
Дата отзыва: 01 декабря 2023
Sehr gute Lage im Old Quarter. Das Personal ist zuvorkommend und sehr hilfsbereit. Der Airport-Shuttle wurde für uns organisiert, auch Ausflüge hätten gebucht werden können. Während unseres Ausfluges zur Halong Bay (1 Nacht) konnten wir unser großes Gepäck im Hotel lassen.
Das Frühstück war sehr gut mit ausreichend Auswahl für jeden.
Die Zimmer sind wie alles und überall in Hanoi etwas hellhörig.
Die Zimmer sind wie alles und überall in Hanoi etwas hellhörig.
10
Jan
Дата отзыва: 30 ноября 2023
Sehr aufmerksames, hilfsbereites und freundliches Personal. Super Frühstück und gute Lage. Man kann sich Tipps über Touren holen und diese meist auch direkt über das Hotelpersonal buchen.
10
Rachelle
Дата отзыва: 30 ноября 2023
Location is strategically located and amenities are adequate. Very polite & helpful staff. Hotel is well maintained and clean. It’s not noisy and we slept really well during our stay. Emma, Ana & Ken’s service was fantastic. We felt very much at home.
None.
None.
10
Isobel
Дата отзыва: 29 ноября 2023
Really friendly staff, very accommodating
Good breakfast and great location
No window in room
No window in room
10
Megan
Дата отзыва: 28 ноября 2023
Location was great, close to everything. Breakfast varied each day and was good. Easily walked to all points of interest.
Staff were outstanding. Emma went to great lengths to sort out a problem with our booking (our fault). Thank you!
Rooms a bit small, but I think standard for all hotels in the area.
Rooms a bit small, but I think standard for all hotels in the area.
10
Dominik
Дата отзыва: 28 ноября 2023
Das Hotel hat unsere Erwartungen absolut erfüllt. Es ist sehr sauber, sodass man sich dort wohlfühlen kann. Die Betten waren gemütlich. Die Lage des Hotels ist herausragend. Obwohl aufgrund der zentralen Lage vor dem Hotel viel los ist, war es in unserem Zimmer ruhig.
Das Personal ist überaus freundlich und sehr hilfsbereit. Bereits vor unserem Aufenthalt wurde uns auch auf Whatsapp sehr geholfen. Unser über das Hotel gebuchter Ausflug nach Sapa war ebenfalls perfekt. Unsere Gruppe bestand nur aus 5 Personen, unser Guide war eine Dame aus den lokalen Stämmen, die Unterkünfte waren sauber und das Essen war lecker (lediglich der Nachtbus ist sehr anstrengend und wenig komfortabel).
Auch nach dem Checkout kann man vor Ort das Gepäck lagern und sogar später noch eine Dusche nutzen.
Die Zimmer in Hanoi sind in nahezu allen Hotels recht klein. Dies sollte man als Grundsatz zu Hanoi wissen.
Die Zimmer in Hanoi sind in nahezu allen Hotels recht klein. Dies sollte man als Grundsatz zu Hanoi wissen.
10
Vishal
Дата отзыва: 28 ноября 2023
The booking experience,hotel ambience,staff ,everyone has been exceptional.The hotel is at the heart of Hanoi quarter ,so everything is easily accessible .
I thoroughly enjoyed my stay here and would love to stay here again next time I visit Hanoi.
I would definitely recommend the hotel -10/10
Nothing .The stay here was memorable.
Nothing .The stay here was memorable.
10
Michelle
Дата отзыва: 28 ноября 2023
The hotel was really central for getting around the Old Quarter. Staff were really friendly and helpful at all times. The rooms was clean and comfortable with all facilities needed. Breakfast was also really great.
Nothing.
Nothing.
10
Anne
Дата отзыва: 27 ноября 2023
Het vriendelijke en behulpzame personeel en de geweldige locatie.
10
Marcia
Дата отзыва: 26 ноября 2023
It’s in a good location. Rooms are big and the breakfast is really good. They even gave me an upgrade and they wait for me late at night.
All like everything
All like everything
10
А
Дата отзыва: 26 ноября 2023
가격 대비 위치 및 인테리어의 느낌이 좋았고,
가격을 생각하지 않더라도 조식 및 서비스가 훌륭한 편.
욕실에 단차가 없는 편이라 샤워시 물이 부스 밖으로 좀 샐 수 있으니 그것만 신경쓰면 될 듯 합니다
욕실에 단차가 없는 편이라 샤워시 물이 부스 밖으로 좀 샐 수 있으니 그것만 신경쓰면 될 듯 합니다
10
Federico
Дата отзыва: 26 ноября 2023
Personale molto disponibile, stanza pulita, bagno grande e spazioso. Siamo partiti presto la mattina e ci hanno preparato una box con colazione senza neanche chiederlo, gentilissimi.
Letto comodo, posizione super centrale.
Abbiamo soggiornato in una stanza senza finestra, per noi non è stato un problema perché pernottavamo solo una notte e per poco perché la mattina siamo partiti presto, in alternativa lo sarebbe stato.
Abbiamo soggiornato in una stanza senza finestra, per noi non è stato un problema perché pernottavamo solo una notte e per poco perché la mattina siamo partiti presto, in alternativa lo sarebbe stato.
10
Joel
Дата отзыва: 25 ноября 2023
We were in the economy room and really enjoyed our stay. The double bed is very big and super comfortable. We slept perfectly. Breakfast is delicious and the staff is very accomodating. Thank you a lot!
10
Michel
Дата отзыва: 24 ноября 2023
L'accueil et l'assistance de Anna pour préparer les excursions et nous donner des conseils. Pas besoin de prendre un circuit organisé elle s'occupe de tout Merci a elle et a son équipe
10
Noam
Дата отзыва: 24 ноября 2023
מלון מצויין במיקום מצויין, נקי, החדר הריח טוב, צוות מקסים ששמח לסייע בכל צורך ובכל זמן. ממליץ בחום, באמת.
10
Kirsten
Дата отзыва: 23 ноября 2023
Lovely place to stay. Rooms had lots of space, very clean. The location is a little bit out of the centre but this worked well for us. The hotel staff where incredible and so helpful, definitely book the Sapa trip through the hotel
10
Benjamin
Дата отзыва: 23 ноября 2023
I liked how the hotels location is in the old quarter but not at the noisy parts. Its quiet at night and easy to fall asleep! Reception service was impeccable. Definitely coming back!
Everything was great!
Everything was great!
10
Clint
Дата отзыва: 23 ноября 2023
Fijn bed in een goede kamer midden in het centrum
Klein minpuntje was de lift die wat luidruchtig was
Klein minpuntje was de lift die wat luidruchtig was
10
Julia
Дата отзыва: 23 ноября 2023
Super personel i świetna okolica. Promote Emma!
9
Nathalie
Дата отзыва: 22 ноября 2023
Situation centrale au nord des vieux quartiers , personnel très accueillant et aux petits soins, terrasse panoramique du dernier étage
Chambre un peu petite
Chambre un peu petite
9
Chen
Дата отзыва: 22 ноября 2023
The hotel location is on the main street where you could easily shop around many places, many eateries, and not noisy.
Hotel and room are super clean. The staff are very warm and attentive (especially Anna and Emma).
Their cleanliness, location and hospitality are at 5 ⭐. Beds are very comfortable.
4
Stéphanie
Дата отзыва: 22 ноября 2023
La douche était pleine de calcaire et pas très propre.
Petit déjeuner vraiment limité.
10
Simon
Дата отзыва: 21 ноября 2023
Le personnel.
Le déjeuner et le wifi qui ne fonctionnait pratiquement pas.
Le déjeuner et le wifi qui ne fonctionnait pratiquement pas.
7
Debra
Дата отзыва: 21 ноября 2023
Staff were great,breakfast lovely, good location.
Light coming in entry do all night.noise from other residents,no window and the ceiling were very low.
Light coming in entry do all night.noise from other residents,no window and the ceiling were very low.
10
Kristýna
Дата отзыва: 20 ноября 2023
Good price and excellent location. Very nice and helpful staff. Excellent breakfast - we had omelette with ham and cheese, pancakes with banana and chocolate. After checking out we were able to store our bags at the reception and go on exploring Hanoi.
10
Martyna
Дата отзыва: 20 ноября 2023
Przemiły personel
Nasz błąd ze wybraliśmy pokój z widokiem na patio, niestety ale ani oknem nie można było tego nazwać ani widokiem wiec przestrzegam wybierajcie pokoje z oknami:)
Nasz błąd ze wybraliśmy pokój z widokiem na patio, niestety ale ani oknem nie można było tego nazwać ani widokiem wiec przestrzegam wybierajcie pokoje z oknami:)
10
Catalina
Дата отзыва: 20 ноября 2023
Son super amables, el hotel está muy bien situado y es perfecto. Decoración muy cuidada, muy bonito y con muchos detalles. El desayuno buenisimo
Me gustó todo!!
Me gustó todo!!
9
Julia
Дата отзыва: 20 ноября 2023
Perfect localisation, helpful and friendly stuff - they were always ready to help, guide or recommend. Good breakfast. Clean rooms, cleaned everyday.
Maybe one comment - bad soundproofing in rooms.
Maybe one comment - bad soundproofing in rooms.
9
Jenny
Дата отзыва: 20 ноября 2023
From the moment we booked the room via booking.com, Ms. Anna, was very helpful and responsive. She promptly answered all of our questions and help us to arrange transportation for us from the airport to the hotel.
Upon our arrival, we were greeted with a warm welcome by Ms. Emma, who patiently introduced us to the local attractions. As we had pre-arranged some itineraries, she helped us to arrange transportation to Sapa. She was very familiar with the bus pick-up and drop-off times, ensuring a smooth and convenient journey for us.
The room itself was exactly as described, but what truly surprised us was the spacious balcony. It provided a wonderful spot to relax and enjoy the weather.
Breakfast at the hotel offered a sufficient variety of options, including both local and Western dishes. We were pleased with the selection and quality of the food.
Additionally, the hotel was kind enough to store our luggage while we traveled to Sapa, allowing us to explore without any burdens. They even offered to prepare breakfast for us, knowing that we had an early morning departure to catch the 6:30 am transport.
My daughter accidentally left her soft toy sheep in the limousine bus, the Anna and Emma promptly coordinated with the bus driver to locate and retrieve it. They went above and beyond to ensure that we were reunited with the beloved toy, demonstrating their passion for their work and commitment to customer satisfaction.
The toilet in the bathroom is on a higher platform than the rest of the bathroom and on the edge of the platform which is a little uncomfortable.
The toilet in the bathroom is on a higher platform than the rest of the bathroom and on the edge of the platform which is a little uncomfortable.
10
Şenil
Дата отзыва: 17 ноября 2023
Çalışanları mükemmel her konuda destek veriyorlar, yönlendiriyorlar, zaman ayırıyorlar, güler yüzlü ve çok kibarlar. Hepsinin desteği var ancak, iyi ki Anna var. Muhteşem biri, iş bitirici, çözüm odaklı, her işimizi çözdü otobüs biletlerinize kadar. Kendisine minnettarız. İyi ki Anna yı tanıma şansımız olmuş. Çok teşekkür ediyoruz.
8
Blenda
Дата отзыва: 17 ноября 2023
Out of the 3 hotels I stayed in Hanoi, this place has the strongest water flow with consistent water temperature for showering. Hotel also offered to arrange airport transfer for us :) Location wise, the hotel is on the fringe of the Old Quarter, which makes it still relatively convenient but quiet at the same time compared to the other hotels we stayed in.
Airconditioning was not very strong in both the hotel lobby and our room. The hotel did provide a large fan to enhance the wind speed but I would have preferred air conditioner instead.
Airconditioning was not very strong in both the hotel lobby and our room. The hotel did provide a large fan to enhance the wind speed but I would have preferred air conditioner instead.
10
Alex
Дата отзыва: 16 ноября 2023
The staff were incredibly friendly and helpful.
The room was clean and location was amazing in the centre of the old quarter
The shower was too low but that was all
The shower was too low but that was all
10
Emily
Дата отзыва: 15 ноября 2023
Lovely hotel, we we’re given a room upgrade at check in which was a nice surprise.
Staff we’re lovely.
We had an early flight so booked a transfer with the hotel and they provided us with breakfast to take with us which was great.
Nothing!
Nothing!
10
Lulu
Дата отзыва: 15 ноября 2023
Nice friendly staff
Room was clean
Pillows and bed comfortable
10
Lucy
Дата отзыва: 15 ноября 2023
Emma was amazing at reception!! So friendly and helpful and welcoming
8
Alexia
Дата отзыва: 15 ноября 2023
Centre ville, excellent rapport qualité prix
Chambre très petite sans véritable fenêtre
Chambre très petite sans véritable fenêtre
10
Fabian
Дата отзыва: 15 ноября 2023
Goede prijs, ruime kamers en centraal gelegen locatie!
-
-
10
Paula
Дата отзыва: 15 ноября 2023
Was pretty good in terms of price-quality. The staff was very attentive and kind, specially Emma
10
Gracie
Дата отзыва: 14 ноября 2023
The staff was fantastic, that is the part I will remember the most! They are incredible attentive and kind, always at your beck and call!
The breakfast is traditional Vietnamese food, absolutely delicious. Rooms and clean and spacious.
10
Emilie
Дата отзыва: 14 ноября 2023
Un service remarquable , un accueil chaleureux et familial. Un partage de leurs recommendations
Ayant eu un problème avec mon Visa d’entrée toute l’équipe de l’hôtel m’a aidé, à distance, à résoudre le problème afin de l’avoir dans les temps. Ils ont été super ! Quelle équipe !
Les chambres sont spacieuses et jolies ! L’endroit est parfaitement situé, pas loin d’un night market et de la vieille partie.
Rien à redire, j’ai rarement eu un tel accueil!
Rien à redire, j’ai rarement eu un tel accueil!
9
Merche
Дата отзыва: 14 ноября 2023
La ubicación genial, la habitación bien, lo único que hay que tener en cuenta es que las Habitaciones Interiores dan a un patio interior con lis todos del a/a y extractor que hacen que huela muy mal en toda la habitación cuando empiezan a cocinar a las 5am. Intentas evitarlas.
El personal muy amable.
El desayuno muy completo.
El olor de la habitación interior, ya que suben los olores de la cocina.
El olor de la habitación interior, ya que suben los olores de la cocina.
10
Elisa
Дата отзыва: 14 ноября 2023
Hotel perfetto nella posizione e nello staff. Sempre pronti e disponibili ad aiutarti e consigliarti. Eccezionali
Nulla
Nulla
10
Sylvia
Дата отзыва: 13 ноября 2023
Loved the personalization, privacy, and friendly staff! I think their names are Emma, Anna and Harry. From the moment of booking to arriving there by bus (they gave me directions) and ensuring I had a pleasant and booked trip forward— thank you! I couldn’t have breakfast during my stay as I got a bus to catch but they got up earlier to prepare a sandwich for me!
None
None
10
Yogesh
Дата отзыва: 13 ноября 2023
The staff is very friendly and always smiling and try to make your stay more comfortable. The location of the hotel is perfect, right into the old quarters area. Most of the attractions are walkable and the area has lots of restaurants options.
Not much to add here.
Not much to add here.
10
Julie
Дата отзыва: 11 ноября 2023
We really enjoyed our trip in the hotel. The staff are all accommodating and approachable always find a way to address and attend to our needs. Commendable service to Ms. Emma and Ms. Ana they truly made us feel at home during our stay. Great value for money! Excellent Service. We will definitely recommend to our friends/family who will visit Hanoi soon. Keep up the good work!
Nothing all is good.
Nothing all is good.
10
Kara
Дата отзыва: 11 ноября 2023
Great location, clear room and lovely staff!
No issues, enjoyed our stay.
No issues, enjoyed our stay.
9
Darren
Дата отзыва: 11 ноября 2023
Friendly helpful staff, comfortable bed, quiet building, the decoration is elegant.
The hotel is a good cozy neighbourhood size - that is perfect choice for me as I typically don’t like large hotels.
Some details need attention. The wires hanging out the walls in various places could be easily fixed right?
Some details need attention. The wires hanging out the walls in various places could be easily fixed right?
1
Damin
Дата отзыва: 11 ноября 2023
직원은 친절했던 것 같음.
객실 더러움. 객실 내부 사진에 비해 형편 없음. 사진 믿으면 안됨. 물 끓여먹으려다가 포트 안에 하얀 가루 앉아있는 거 보고 어머니 극대노함. 객실 퀄리티에 비해 가격 비쌈. 우리가 비싸게 예약한건지는 모르겠지만. 어머니는 계속 3만원짜리 모텔 같다고 투덜거림.
객실 더러움. 객실 내부 사진에 비해 형편 없음. 사진 믿으면 안됨. 물 끓여먹으려다가 포트 안에 하얀 가루 앉아있는 거 보고 어머니 극대노함. 객실 퀄리티에 비해 가격 비쌈. 우리가 비싸게 예약한건지는 모르겠지만. 어머니는 계속 3만원짜리 모텔 같다고 투덜거림.
5
H
Дата отзыва: 10 ноября 2023
리뷰보고감 다좋은데방천장이너무낮아서 거의 배에타있는거같은체험글할수있다주인은친절한편인데이가격이면다른선택지도많으니구지한국사람들이왜케리뷰를좋게다는지의문이다
한국사람들이왜리뷰를좋게쓰는지의문친절해서그런가?
한국사람들이왜리뷰를좋게쓰는지의문친절해서그런가?
10
Keryn
Дата отзыва: 10 ноября 2023
We stayed here for 2 nights over separate days. Hotel was more than happy to store our bags for us and organise transport.
10
Rebecca
Дата отзыва: 10 ноября 2023
We had a really lovely one night stay at Golden Rooster. We received a free room upgrade upon arrival which was great. The hotel is very clean and in a great location. Any staff member we met was super friendly and helpful
Everything was good
Everything was good
9
Alba
Дата отзыва: 09 ноября 2023
La amabilidad de los trabajadores, la ubicación en pleno centro y la comodidad de la habitación
Se oye todo lo que pasa en el hotel desde la habitación pero tampoco es nada escandaloso (gente hablar, ascensor, etc.)
Se oye todo lo que pasa en el hotel desde la habitación pero tampoco es nada escandaloso (gente hablar, ascensor, etc.)
7
J
Дата отзыва: 08 ноября 2023
Personal amable y bien ubicado en el old town.
Habitación sin ventana por lo que se hace algo claustrofóbica.
Habitación sin ventana por lo que se hace algo claustrofóbica.
1
Jacobo
Дата отзыва: 08 ноября 2023
La ubicación
Teníamos dos reservas. La primera al llegar nos dieron una habitación que aún no habían limpiado, nos pasaron a una "superior" que tan solo tenía una ventana minúscula, no muy limpia, con hormigas en el baño. La segunda noche fue mucho peor. Una habitación económica de la que esperábamos poco pero la sorpresa fue mucho peor de lo esperado. Una habitación así en España sería ilegal. Puertas muy pequeñas que tenías que agacharte para pasar, ni una sola ventana, la puerta era translucida, extractores de aire con huecos donde podían pasar insectos, ruido de cocina y de los trabajadores hablando a cualquier hora, un timbre que escuchábamos cada vez que alguien entraba o salía del hotel, un olor a comida muy desagradable que impedía el descanso, poca limpieza... En fin, el peor hotel que me he quedado con diferencia. En Vietnam he podido disfrutar de muy buenos hoteles pero este sin duda no ha sido uno de ellos. El desayuno muy regular. Al hacer el check out a primera hora nos preguntaron por la estancia, al quejarnos de ello nos ofrecieron devolvernos el dinero para que no pusiéramos una reseña. Nos negamos por lo que decidieron cancelarnos las dos reservas para que no pudiéramos poner los comentarios. Finalmente tras reclamar en booking hemos podido hacerlo. Adjunto fotos reales de la habitación, las que ellos publican no corresponden a la realidad.
Teníamos dos reservas. La primera al llegar nos dieron una habitación que aún no habían limpiado, nos pasaron a una "superior" que tan solo tenía una ventana minúscula, no muy limpia, con hormigas en el baño. La segunda noche fue mucho peor. Una habitación económica de la que esperábamos poco pero la sorpresa fue mucho peor de lo esperado. Una habitación así en España sería ilegal. Puertas muy pequeñas que tenías que agacharte para pasar, ni una sola ventana, la puerta era translucida, extractores de aire con huecos donde podían pasar insectos, ruido de cocina y de los trabajadores hablando a cualquier hora, un timbre que escuchábamos cada vez que alguien entraba o salía del hotel, un olor a comida muy desagradable que impedía el descanso, poca limpieza... En fin, el peor hotel que me he quedado con diferencia. En Vietnam he podido disfrutar de muy buenos hoteles pero este sin duda no ha sido uno de ellos. El desayuno muy regular. Al hacer el check out a primera hora nos preguntaron por la estancia, al quejarnos de ello nos ofrecieron devolvernos el dinero para que no pusiéramos una reseña. Nos negamos por lo que decidieron cancelarnos las dos reservas para que no pudiéramos poner los comentarios. Finalmente tras reclamar en booking hemos podido hacerlo. Adjunto fotos reales de la habitación, las que ellos publican no corresponden a la realidad.
10
Margaux
Дата отзыва: 08 ноября 2023
Nous avons séjourné au Golden Rooster Hotel lors de notre visite de Sapa. L'emplacement est idéal et la chambre très bien. Le personnel est aux petits soins et nous a aidé à planifier nos excursions pour Sapa, Hà Long Bay et Ninh Ninh. Merci à Anna qui a tout géré. Ils nous ont aussi fourni les cartes Sim et offert le transport depuis l'aéroport jusqu'à l'hôtel. Nous recommandons
1
Jacobo
Дата отзыва: 08 ноября 2023
La localización.
Teníamos dos reservas. La primera al llegar nos dieron una habitación que aún no habían limpiado, nos pasaron a una “superior” que tan solo tenía una ventana minúscula, no muy limpia, con hormigas en el baño. La segunda noche fue mucho peor. Una habitación económica de la que esperábamos poco pero la sorpresa fue mucho peor de lo esperado. Una habitación así en España sería ilegal. Puertas muy pequeñas que tenías que agacharte para pasar, ni una sola ventana, la puerta era translucida, extractores de aire con huecos donde podían pasar insectos, ruido de cocina y de los trabajadores hablando a cualquier hora, un timbre que escuchábamos cada vez que alguien entraba o salía del hotel, un olor a comida muy desagradable que impedía el descanso, poca limpieza… En fin, el peor hotel que me he quedado con diferencia. En Vietnam he podido disfrutar de muy buenos hoteles pero este sin duda no ha sido uno de ellos. El desayuno muy regular. Al hacer el check out a primera hora nos preguntaron por la estancia, al quejarnos de ello nos ofrecieron devolvernos el dinero para que no pusiéramos una reseña. Nos negamos por lo que decidieron cancelarnos las dos reservas para que no pudiéramos poner los comentarios. Finalmente tras reclamar en booking hemos podido hacerlo. Adjunto fotos reales de la habitación, las que ellos publican no corresponden a la realidad.
Teníamos dos reservas. La primera al llegar nos dieron una habitación que aún no habían limpiado, nos pasaron a una “superior” que tan solo tenía una ventana minúscula, no muy limpia, con hormigas en el baño. La segunda noche fue mucho peor. Una habitación económica de la que esperábamos poco pero la sorpresa fue mucho peor de lo esperado. Una habitación así en España sería ilegal. Puertas muy pequeñas que tenías que agacharte para pasar, ni una sola ventana, la puerta era translucida, extractores de aire con huecos donde podían pasar insectos, ruido de cocina y de los trabajadores hablando a cualquier hora, un timbre que escuchábamos cada vez que alguien entraba o salía del hotel, un olor a comida muy desagradable que impedía el descanso, poca limpieza… En fin, el peor hotel que me he quedado con diferencia. En Vietnam he podido disfrutar de muy buenos hoteles pero este sin duda no ha sido uno de ellos. El desayuno muy regular. Al hacer el check out a primera hora nos preguntaron por la estancia, al quejarnos de ello nos ofrecieron devolvernos el dinero para que no pusiéramos una reseña. Nos negamos por lo que decidieron cancelarnos las dos reservas para que no pudiéramos poner los comentarios. Finalmente tras reclamar en booking hemos podido hacerlo. Adjunto fotos reales de la habitación, las que ellos publican no corresponden a la realidad.
10
Anna
Дата отзыва: 07 ноября 2023
Nos ha gustado todo, el trato fue genial, todos súper majos y muy limpio, las habitaciones de clase media son interiores por lo que no tienen nada de ruido, comodo y funcional. Gracias por todo!
10
Anna
Дата отзыва: 07 ноября 2023
El alojamiento muy cómodo, en un sitio céntrico, cerca de todo, con muchas almohadas y el personal lo mejor de la estancia, siempre son súper amables dispuestos a ayudar. Ducha amplia y habitación súper limpia y silenciosa! Gracias por la estancia!
10
Alejandra
Дата отзыва: 07 ноября 2023
Nos encantó la amabilidad del personal, la habitación muy limpia y espaciosa, el desayuno muy bueno. incluso nos guardaron las maletas por 1 días, porque fuimos a un crucero por halong bay y al.regreso, nos hicieron un upgrade a una habitación de lujo. Golden rooster es un excelente hotel
10
Francesca
Дата отзыва: 07 ноября 2023
It was good value for money and the breakfast was lovely
Nothing
Nothing
10
Nicole
Дата отзыва: 07 ноября 2023
At the Golden Rooster Hotel, we were welcomed very warmly and friendly, received good recommendations, the rooms were clean and just like in the photos, and the location was quite good. Especially the staff was very helpful, communicative, and kind.
10
Denisa
Дата отзыва: 07 ноября 2023
Good place, you can walk to see the city
Very friendy personal
Very good price
10
Fazela
Дата отзыва: 07 ноября 2023
The staff are so lovely! they really go above and beyond to make sure you are happy and comfortable. Anna was very accommodating and helpful along with the rest of the staff. Location was great as it is in the centre as well. We loved the room and wish we stayed longer!
nothing:)
nothing:)
10
Sarah
Дата отзыва: 07 ноября 2023
We were given a very friendly welcome by the manageress who can speak good English. The rooms were spacious, clean and the single beds are very wide and very comfortable. The staff go out of their way to ensure a good stay. Breakfast was tasty, a combination of buffet and a la carte. The location is ideal in the old town of Hanoi. During our stay in Vietnam, we stayed here twice!
There was a mistake with a tour we had booked through the hotel. However, the staff went out of their way to rectify it and compensate for it.
There was a mistake with a tour we had booked through the hotel. However, the staff went out of their way to rectify it and compensate for it.
10
Lilian
Дата отзыва: 06 ноября 2023
地理位置優越，在馬路邊 目標明確，而不是小巷弄裡面。員工Anna & Emma待人親切/服務週到，配合的機場接駁車輛很新/司機英文好/有禮貌。還免費升等有露台的房間
沒有
沒有
10
Andrea
Дата отзыва: 06 ноября 2023
Das Hotelpersonal war extrem freundlich. Sie haben uns bei jeglichen Anliegen stets unterstützt. Auch haben sie stets mit uns Small-Talk geführt. Es wurde uns sogar proaktiv angeboten unser grösseres Gepäck im Hotel zu lassen, während dem wir eine Übernachtung in det Halong-Bucht hatten.
Unser Zimmer war etwas hellhörig.
Unser Zimmer war etwas hellhörig.
9
Nguyễn
Дата отзыва: 06 ноября 2023
Clean, friendly and helpful staff, great location
Room ceiling a bit low from 5th floor and above due to the city regulation. The aircon wasn’t cooling the room but a fan was provided, it stills only cooled down a part of the body.
Room ceiling a bit low from 5th floor and above due to the city regulation. The aircon wasn’t cooling the room but a fan was provided, it stills only cooled down a part of the body.
10
Odette
Дата отзыва: 06 ноября 2023
The location is fantastic and the staff were absolutely amazing. It's nice and clean and represents very good value.
The street out the front is fairly busy.
The street out the front is fairly busy.
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